Near San Antonio, TX 78255
Shawn W.
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL ED5KVEXVB00 Last visit found leaky filter housing. This visit swapped with new housing to resolve issue. Unit testing good now. Collected P&L
Near Corpus Christi, TX 78418
Adam
Job Details: 04/16/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Inspection of unit shows error code F for E3 comes back as wash motor or control board. Replace wash motor and control board to resolve issue.; ordrng 1 W10904714 (cntrl-elec)
Near Corpus Christi, TX 78415
Adam
Job Details: 04/16/2020
WASHER MAYTAG MVWX655DW0 Unable to complete repair because hot water valve will not shut off. Customer did sign a damage waiver for water but that was under the assumption we would have a little drip after the fact but because I am unable to shut off water at all. I explain to customer it would just be like having a garden hose running water in your home advise customer that is not something that I can work on and regardless of the damage waiver that would be too much liability for me to take on. Advise customer to have water valves repaired/replaced before continuing work on this repair.; saved tckt
Near San Antonio, TX 78216
Jim G.
Job Details: 04/16/2020
MICROWAVE OVEN AMANA AMV2307PFS3 Replaced all parts as needed. Issue resolved.
Near , TX 78121
S. L.
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ran test harvest found ice-maker went through test but locked up at end of harvest installed truck stock ice maker tested all operations normal.; used 1 W10873791 (ICE MAKER) from stock
Near Boerne, TX 78015
Douglas H.
Job Details: 04/16/2020
DISHWASHER WHIRLPOOL WDT720PADB3 Customer just needed help looking up a part. Found part for customer gave customer part number. Customer wants to order part himself and replace it him self. Collected Sc.
Near Orange Grove, TX 78372
John L.
Job Details: 04/16/2020
RANGE WHIRLPOOL WFG505M0BS "Installed Valve and orifice, tested burner still doing the same thing. Most likely issue with burner head or tubing will need to replace to resolve.; ordrng 1 W10514426 (holder-orf) and 1 W10515455 (burnr-head)"
Near Live Oak, TX 78233
Steven G.
Job Details: 04/16/2020
WASHER MAYTAG MVWC465HW2 Checked washer found unit not agitating or spinning found bad capacitor replaced capacitor checked operation unit working normal now ; used 1 W11158831 (CAPACITOR ) from stock
Near Cave Spring, VA 24018
Uriah B.
Job Details: 04/16/2020
RANGE WHIRLPOOL WFE505W0HS1 Needs terminal block and wiring harness. ; ordrng 1 W11432194 (WIRE HARNESS) and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)
Near Victoria, TX 77901
Michael
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Installed parts ordered, has a good frost pattern, the appliance is working normal"
Near Victoria, TX 77905
Michael
Job Details: 04/16/2020
WASHER MAYTAG MHW5630HC0 "Customers complaint is that the washer shakes real back with the smallest load, even without clothes, also said it leaks on the top left side. F0E5 error code, cleared error code, looked behind the unit, shipping bolts have been removed. Manually tested the spin cycle, nice and smooth, filled the tub manually with water, no visual leaks, drained the water and ran a quick wash cycle, no visual leaks and no shaking on the spin cycle. Ran a quick wash with clothes in the washer for the customer"
Near Aransas Pass, TX 78336
John L.
Job Details: 04/16/2020
WASHER WHIRLPOOL WFW72HEDW "Ran diagnostics and received 1 code F8E1 long fill. Unit was in constant drain when arrived. Managed to shut drain pump off by putting unit into test mode. Unit unable to run test mode and latch will not release. Unplugged unit to powered down, was able to get unit to unlock. Attempted test mode again. Customer only has 1 valve being used, no hot water running to unit reason that long fill code popped up. Unit started to leak water, found pressure hose had come undone. Causing leak, reattached hose and tested. Issue resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 04/16/2020
DISHWASHER AMANA ADB1400AGB1 "Put unit into diagnostics, no errors pulled. Allow unit to run test cycle, to check for element to heat. Element does heat, drying issue most likely due to water getting into unit not hot enough as water heater is at a fair distance from unit. Will need to instruct customer on what to do to get better performance from unit. Explained to run hot water at sink to get water up to temperature before running unit as it should help unit to preform optimally."
Near Corpus Christi, TX 78414
Adam
Job Details: 04/16/2020
WASHER WHIRLPOOL WTW5000DW3 Inspection of unit shows no error codes. Both manual and automatic testing of all functions show good working order. Unable to duplicate customers complaints. Issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 04/16/2020
WASHER ROPER RTW4516FW2 Inspection of unit shows no error codes. But after running unit through manual and automatic testing shows that agitator is free spinning from gear case spindle. Unit is out of warranty in customer was charged a total but does not wish to continue with repairs. Issue resolved
Near Corpus Christi, TX 78411
Adam
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed components tested unit issue resolved
Near Corpus Christi, TX 78416
Adam
Job Details: 04/16/2020
WASHER WHIRLPOOL WTW5000DW3 Inspection of unit shows no error codes manual and automatic testing of functions show excellent working condition. Unit is very level and even. Customer states that unit was shaking so bad it worked itself out of position but customer also stated they were washing couple of pairs of jeans couple of pairs of T-shirts. I did inform customer that was more than likely the issue they were having. Advise customer that you should absolutely wash like clothing with like clothing wash jeans with jeans and T-shirts with T-shirts also keep in mind that the amount of clothing being washed plays a big difference in the way unit operates. Issue resolved
Near Corpus Christi, TX 78406
Adam
Job Details: 04/16/2020
WASHER MAYTAG MVWC465HW2 Install components calibrated unit ran verification cycle issues resolved
Near Orange Grove, TX 78372
John L.
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ "Installed components, unit is now pushing air and is cooling. Issue has been resolved."
Near Kingsville, TX 78363
Adam
Job Details: 04/16/2020
DRYER MAYTAG MEDB765FW0 Retailer has just recently marked unit as clearance damaged/as is for sale. Issue resolved
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 04/16/2020
XXL FRENCH DOOR KITCHENAID KRFF507ESS01 Replaced air diffuser motor. Sealed left top of evap cover with permagum and air diffuser channel to crisper drawers. All checks ok.
Near Cloverdale, VA 24077
Uriah B.
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found water not turned on completely. Flow was a bit slow. Cx to call plumber about flow to unit.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 04/16/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Unit is operating in the garage and temperature is not dropping below 20 in the freezer. Given the ambient temperature, cx to observe."
Near Christiansburg, VA 24073
Uriah B.
Job Details: 04/16/2020
RANGE WHIRLPOOL WFG525S0JW0 "SR7727600253Cx experienced and was able to reproduce on arrival, two attempts at ignition for broil burner. Adjusted air mixture on broil burner. Each time after adjustment it ignited right away. Cx asked that the drawer be put back and tested. Drawer installed properly and unit tested 5-6 times, each time successful on first try. Cx to observe further."
Near Christiansburg, VA 24073
Uriah B.
Job Details: 04/16/2020
DRYER AMANA NED4655EW1 Checked all wire harnesses. Checked operation. Unit not heating because 240 not present. ; used 1 WP8567668 (TIE) from stock
Near Pulaski, VA 24301
Uriah B.
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL MFC2061KES Found no cooling in either unit. First step would be putting a dye drier and recharge if they don’t wanna go full to replace compressor. Compressor. W10160407. Labor for compressor job Just dye drier and recharge parts and labor Plus whatever part plus labor to fix leak of return trip needed. Cx decided to buy new.
Near Cibolo, TX 78108
S. L.
Job Details: 04/15/2020
WASHER WHIRLPOOL WFW6620HC0 Found leak from dispenser. Removed top panel found cabinet dented front panel dented and dispenser not sealing up from this. Ordered dispenser bracket front panel and cabinet need 2nd tech for repair parts factory order call when they come in.; ordrng 1 W10918512 (DISPENSER ) and 1 W11314678 (BRACKET) and 1 W11325564 (PANEL) and 1 W11352996 (CABINET)
Near Converse, TX 78109
S. L.
Job Details: 04/15/2020
DISHWASHER WHIRLPOOL WDF520PADM3 Found bad door strike on tub cost to repair including service fee is service fee paid and good for 90 days.; rqstng P&A on 1 WPW10544004 (door latch strike)
Near San Antonio, TX 78244
S. L.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Found unit not defrosting ran diagnostics found open defrost sensor went to control tested sensor sensor showed resistance and heater dod to found 120v to,heater ordering both boards and harness board factory part call when comes in.; ordrng 1 W11214887 (Ui) and 1 W11405276 (HARNESS) and 1 W11449482 (CONTROL BOARD.)"
Near Cibolo, TX 78108
S. L.
Job Details: 04/15/2020
WASHER MAYTAG MVWC565FW2 "Customer showed me clothes with small what appears to be rust marks. Removed water lines no rust from supply and no,signs of rust internal components did find latch error code and intermittent lid lock operations replaced with stock lid lock assembly tested unit working as designed. Advised customer on proper loading and detergent usage. Job complete.; used 1 W11307244 (LATCH) from stock"
Near Schertz, TX 78154
Steven G.
Job Details: 04/15/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Checked refrigerator after replacing UI hit dispenser paddle for water, doesn’t work hear switch clicking but no water, than finally starts working, after talking to Austin at tech line advised to replace door ordered; ordrng 1 W11110291 (DOOR) and 1 W11227903 (ASSEMBLY USER INTERFACE )"
Near Universal City, TX 78148
S. L.
Job Details: 04/15/2020
REFRIGERATOR MAYTAG MFI2568AEQ Removed deli drawer replaced end caps knob slide and bar tested all operations normal job complete.
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 04/15/2020
DISHWASHER KITCHENAID KUDS40FVSS0 Customer stated that the issue is there is a piece dislodged from the unit which has melted. The piece is the float switch assembly. Ordering parts to resolve issue. Collected service call parts and labor.; ordrng 1 WPW10077871 (FLOAT SWITCH ASSEM)
Near San Antonio, TX 78261
Jim G.
Job Details: 04/15/2020
MW-HOOD COMBO KITCHENAID KMHC319ESS2 Determined the unit has a faulty magnetron.; ordrng 1 W10818686 (magnetron)
Near San Antonio, TX 78253
Richard G.
Job Details: 04/15/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Customer complaint is of a loud grinding coming from the fan. Verified issue. Ordering fan.; rqstng P&A on 1 W11252443 (motor-fan)
Near San Antonio, TX 78260
Colton B.
Job Details: 04/15/2020
DISHWASHER WHIRLPOOL WDF520PADM5 Issue was a hole in dishwasher tub. Replaced tub to resolve issue. Verified no leaks.
Near San Antonio, TX 78228
Jesus C.
Job Details: 04/15/2020
WASHER MAYTAG MVWX655DW1 Tested washer. Not powering on. Good power to control. Not going to diagnostics. Will need to replace control. ; ordrng 1 W11116592 (cntrl-elec)
Near San Antonio, TX 78260
Colton B.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue was a noisy evaporator fan. Replaced evaporator fan to resolve issue. Unit tested good.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 04/15/2020
REFRIGERATOR JENN-AIR JFFCC72EFS00 Checked refrigerator ice maker found crushed ice build up in dispenser. Defrosted ice from dispenser unit is working as designed. No issues. Job complete.
Near San Antonio, TX 78212
Jesus C.
Job Details: 04/15/2020
WASHER WHIRLPOOL WFW5620HW0 Complaint is that washer is making noise and that it is skipping time. Tested washer. No error codes. Ran diagnostics test. Completed diagnostics no issues. Ran wash cycle. Called tech line. SR7727585748. Time set on washer for cycle is an estimated time. Cycle may take longer or shorter depending on load size. No issues with washer. Working as designed. Job complete.
Near San Antonio, TX 78238
Christian G.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Issue stated by customer: refrigerator stopped dropping ice and dispensing water. Previously found unit would produce intermittently and replaced control/panel UI. Installed new parts and unit still not dropping ice/water. Opened door and found small dent on inner door where door switch was not fully engaged. Ordering door.; rqstng P&A on 1 W11307224 (dor-fip)
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 04/15/2020
WASHER WHIRLPOOL WTW4655JW0 Replaced capacitor on washer unit began washing and spinning no issues. No error codes found during testing or operation. Job complete.
Near San Antonio, TX 78261
Jim G.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced handle. Issue resolved.
Near Bulverde, TX 78163
Colton B.
Job Details: 04/15/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Issue was bad control and UI panel. Replaced both to resolve issue.
Near San Antonio, TX 78258
Colton B.
Job Details: 04/15/2020
DRYER MAYTAG MED5630HC1 Issue is that dryer would stop frequently and need to be restarted. Replaced control and UI console to resolve issue. Unit tested good.
Near San Antonio, TX 78233
Steven G.
Job Details: 04/15/2020
DRYER MAYTAG MED6230HW0 Checked dryer found F6 E1 fault code replaced control and touchpad checked operation everything is working normal now
Near Kerrville, TX 78028
Tommy B.
Job Details: 04/15/2020
FREEZER WHIRLPOOL WZF34X20DW01 Customer stated that the unit stopped cooling all of a sudden. Found the compressor to not be fully functioning. Starting and stopping intermittently. Ordering start device to resolve issue.; ordrng 1 W11198881 (START DEVICE) and 1 WPW10350564 (CAPACITOR)
Near San Antonio, TX 78228
Jesus C.
Job Details: 04/15/2020
DISHWASHER AMANA ADB1400AGS1 Tested dishwasher. No water to tub. Good water supply. Valve not turning on. Found wiring to valve was loose causing poor connection. Fixed wiring. Valve is working. Good water to tub. No further issues. Tested to complete.
Near San Antonio, TX 78201
Jesus C.
Job Details: 04/15/2020
WASHER AMANA NTW4516FW3 Tested washer. No water from valves. Found harness was disconnected to control. Reconnected wiring. Good water to tub. No further issues. Tested to complete.
Near San Antonio, TX 78209
Jesus C.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new heater and used gum sealant around fill tube. No further issues. Tested to complete.
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 04/15/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 On call ahead customer stated that they had changed the filter and cleaned the unit 2 weeks ago. Information was not provided at last visit and the Issue is a bad filter. No further issues at this time.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 04/15/2020
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Replaced both board due to light flickering. Ran diagnostics test no issues ran normal bake cycle no issues. Unit is working as designed. Job complete.
Near San Antonio, TX 78249
Christian G.
Job Details: 04/15/2020
REFRIGERATOR MAYTAG MSF25D2EAB00 "Issue stated by customer: refrigerator not cooling, temps at 60 degrees. Found vents under unit completely covered in thick lint and debris. Cleared vents as best as possible. To allow good airflow. Found freezer section had large ice chunk that had formed at thermistor and fan area. Cleared ice and fan started blowing clear. Unit was down to 42 by the time I finished and was continuing to drop in temp. Informed customer to call back if any further issues. Collected s.call(+tax) via card."
Near Windcrest, TX 78239
Ezequiel V.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced light switch and light board on refrigerator unit is working as designed light turns on when door is open. Light turn off when door is closed no issues. Job complete.
Near San Antonio, TX 78208
S. L.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Ran diagnostics found open defrost sensor and called tech line was on hold 15 minutes hung up tested defrost sensor open unit not defrosting. Ordering new UI since Control was replaced and to ensure same revision is used and evaporator fan with harness to repair unit. Rescheduling Friday.; ordrng 1 W11224591 (EVAPORATOR FAN MOTOR) and 1 W11387387 (Ui)
Near San Antonio, TX 78209
S. L.
Job Details: 04/15/2020
RANGE WHIRLPOOL GY399LXUS02 Found stuck relay on control at relay next to P15 pin advised needs new control quote includes service which is good for 90 days service fee paid today. ; rqstng P&A on 1 WP8507P392-60 (cntrl-elec)
Near Boerne, TX 78015
Tommy B.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated icemaker issues. Swapped out the water inlet valve per tech line. Unit tested good now.
Near FAIR OAKS, TX 78015
Tommy B.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Swapped out new door switch and part is a match. The part does not fit flush in the designated space. Unit testing good now with no further issues.
Near Bulverde, TX 78163
Jim G.
Job Details: 04/15/2020
DRYER SAMSUNG DVE50M7450W Replaced heater assembly and thermistor. Issue resolved.
Near Spring Branch, TX 78070
Jim G.
Job Details: 04/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Verified ice maker was functional. Found E5 error. Reset unit. Manually called for water. Issue resolved.
Near Shavano Park, TX 78249
Christian G.
Job Details: 04/15/2020
DRYER MAYTAG MGD8200FC0 Customer denied service once informed of service fee. Stated she wanted to postpone and would call back if they were willing to go forward with service.
Near San Antonio, TX 78257
Christian G.
Job Details: 04/15/2020
WASHER ROPER RTW4516FW2 Issue stated: washer leaking. Found cracked outer tub. Replaced tub. Unit tests good. Clear for resale.
Near San Antonio, TX 78023
Justin
Job Details: 04/15/2020
RANGE JENN-AIR JDRP548HL00 "Replaced glass door, control panel, and latch door. Unit is good to go, went over survey with customer."
Near San Antonio, TX 78023
Justin
Job Details: 04/15/2020
RANGE JENN-AIR JDRP548HL00 "Double ticket, please close out."
Near San Antonio, TX 78210
S. L.
Job Details: 04/15/2020
DRYER SAMSUNG DV42H5000EW/A3 Found bad L1 wire from breaker panel checked terminal block and checked at outlet customer needs electrician .
Near Canyon Lake, TX 78133
Jim G.
Job Details: 04/15/2020
REFRIGERATOR SAMSUNG RF23HCEDTSR Part number pipe water freezer (heater) da97-00209zAssembly case Water filter da81-06001aRazy reference # 7003714925Determined that the. Water fill tube is faulty and as a precaution the heater assembly is in need of replacement. ; ordrng 1 DA81-06001A (A/S-ASSY CASE FILTER ) and 1 da97-00209z (ASSY-PIPE WATER FRE)
Near Garden Ridge, TX 78266
Jim G.
Job Details: 04/15/2020
BUILT-IN M/W JENN-AIR JMDFS24HM01 Rescheduled as per customer request. ; schdld next appmnt for 4/16 THU !
Near Spring Branch, TX 78070
Jim G.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB03 Replaced hinge and added nameplate.
Near San Antonio, TX 78253
Richard G.
Job Details: 04/15/2020
WASHER MAYTAG MHW5630HC0 "Replaced pump, control panel and acu. Tested to complete. Unit is good to go."
Near Boerne, TX 78015
Tommy B.
Job Details: 04/15/2020
DISHWASHER KITCHENAID KDTE334GPS0 Last visit found the console to be unresponsive. Swapped out with a new user interface and control to resolve issue. Unit testing good now with no further issues at this time.
Near San Antonio, TX 78259
Steven G.
Job Details: 04/15/2020
MICROWAVE OVEN KITCHENAID KOCE500ESS09 "Checked microwave saw where fire shot out of vent, messed up vent cover took pictures ordered magnetron, inverter and covers; ordrng 1 461967451001 (cover-plt) and 1 461967846741 (sensor) and 1 W11226473 (MAGNETRON ) and 1 W11237240 (INVERTER )"
Near San Antonio, TX 78253
Richard G.
Job Details: 04/15/2020
DRYER MAYTAG MED5630HC0 Customer complaint is of loud operation and off balance load. Showed customer how to adjust legs on unit.
Near San Antonio, TX 78255
Tommy B.
Job Details: 04/15/2020
REFRIGERATOR KITCHENAID KBSD608ESS00 Last visit found a leaky water valve. Swapped out with a new valve to resolve issue. Unit testing good now with no further issues at this time.
Near San Antonio, TX 78250
Richard G.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Thawed out evaporator and drain tube. Replaced heater. Unit is good to go.
Near Helotes, TX 78023
Christian G.
Job Details: 04/15/2020
DISHWASHER KITCHENAID KDTE334GPS0 Issue stated by customer: Unit not drying properly. Replaced front panel. Unit tests good. No issues at this time.
Near San Antonio, TX 78254
Richard G.
Job Details: 04/15/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint is that the unit is receiving 2 error codes. F1E0 internal board failure was displayed on the screen. Other error code was not displayed. Customer can use the range but not the oven. Preheated oven to 350, error code F3E0 oven sensor open displayed on the screen. Ordering control and oven sensor to resolve the issue. ; ordrng 1 W11295998 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near San Antonio, TX 78264
Jesus C.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT00 Complaint is unit not cooling. Tested refrigerator. Compressor is running making high pitch noise. No frost on evap. Small frost buildup on capillary tube. Called SG. Unit is having sealed system issue. Gave customer quote for repairs. Customer does not want to continue. Collected payment for service fee. Job complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 04/15/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Unit not cooling in fridge compartment. Found EVAP frozen over. Ran diagnostics testing to check unit functions. Found ultimate cause to be a combination of compressor not cycling properly, 3 way not functioning properly, and UI not reading temps accurately. Ordering compressor, 3 way valve and UI to resolve the issue. Per Sb web SS P&L covered under KA limited parts warranty, labor until 12/14/2021 and most SS parts covered until 12/14/2026. CRP the UI. Collected Sc. ; ordrng 1 W10832994 (compressor) and 1 W11089931 (panel-ui) and 1 W11094466 (valve)"
Near Boerne, TX 78015
Douglas H.
Job Details: 04/15/2020
DRYER MAYTAG MEDX500XW0 Last trip found warped drum and faulty rollers. Replaced all rollers and pulley and drum to resolve the issue. Unit performing as designed now with normal noise. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78218
S. L.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Called tech line spoke to Kathy sr 7727592284 had me run tests found bad Ui hyper extending ice-maker where it snaps off and ice maker motor making burning smell reset control ran test issue resolved then unit went back to same issue ordering new ice maker and UI. Called safety 7727433757 reported findings Rescheduling Friday.; ordrng 1 W10873791 (icemaker) and 1 W11239666 (ui)
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator refrigerator is working as designed at the moment with ice maker is intermittent, small amount of ice build up at evap cover. Customer lost power to refrigerator recently unit stopped working. Ordering control board, evap motor and ice box just in case. ; ordrng 1 W10799016 (motor-evap) and 1 W10811364 (cntrl-elec) and 1 W10811686 (box-ice)"
Near San Antonio, TX 78217
Steven G.
Job Details: 04/15/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Checked dishwasher found unit not starting, checked power found loose wire at connection at power cord and wires to dishwasher reapplied wires and wire nuts checked operation unit is working normal now"
Near Helotes, TX 78023
Christian G.
Job Details: 04/15/2020
OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Issue stated by customer: Nothing Is Working - No Power - Wall Oven. Replaced control and console. Still no power. Voltage tested good from wall and to control. Called Techline. Traced short to a ground not connected and thermal fuse blown. Ordering parts.; ordrng 1 W10536160 (cover) and 1 W10536160 (cover) and 1 W11204568 (fuse-thrml)
Near San Antonio, TX 78259
Steven G.
Job Details: 04/15/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Cancel service customer has a contract thru Best Buy
Near San Antonio, TX 78261
Steven G.
Job Details: 04/15/2020
WASHER WHIRLPOOL WTW8500DC0 Checked washer found bad UI and wash plate estimate 400. For parts customer to buy new washer.
Near San Antonio, TX 78259
Ezequiel V.
Job Details: 04/15/2020
DRYER MAYTAG MEDB765FW0 Replaced control board on dryer no issues with time or sensor. No error codes found during testing or operation. Job complete.
Near San Antonio, TX 78260
Douglas H.
Job Details: 04/15/2020
DRYER MAYTAG MEDX655DW1 Unit door handle broke off. Replaced handle to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind ; ordrng 1 W10861225 (handle)
Near Boerne, TX 78006
Douglas H.
Job Details: 04/15/2020
ICEMAKER (STANDA SCOTSMAN SCN60GA-1SU Customer needed reservoir replaced. Replaced reservoir and started first clean cycle for customer. Unit functioning as designed now. No further issues at this point. Collected labor.
Near Shavano Park, TX 78230
Ezequiel V.
Job Details: 04/15/2020
REFRIGERATOR KITCHENAID KBSN608ESS00 Replaced bi metal defrost on refrigerator upon techline request. No issues after replacement. No errors found during testing or operation. Job complete. Collected parts and labor.
Near San Antonio, TX 78258
Colton B.
Job Details: 04/15/2020
OVEN ELECTRIC (D KITCHEN AID KEBS107DSS10 "Issue was that the oven door would not stay closed. Replaced hinges to resolve issue, unit tested good. Collected for P&L."
Near Boerne, TX 78006
Douglas H.
Job Details: 04/15/2020
WASHER WHIRLPOOL WFW6620HC0 Customer stated unit not turning on. Found that the unit just needed to be reset. Reset unit. Ran testing to ensure functional. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.
Near Helotes, TX 78023
Richard G.
Job Details: 04/15/2020
WASHER MAYTAG MVWB765FW3 "Customer complaint is that the lid lock is not functional, and that the lid itself is broken in the corner. Snapped pic of broken lid. Ordering lid lock and lid.; ordrng 1 W10810403 (lid lock assy) and 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"
Near San Antonio, TX 78259
Steven G.
Job Details: 04/15/2020
WASHER WHIRLPOOL WTW4850HW1 Checked washer ran diagnostics found no fault codes ran test unit working properly no problems customer to watch and call if any problems
Near Castroville, TX 78009
Justin
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Found evap fan cover frozen, will need cover. Customer will unplug Sunday to defrost unit. Quoted for 405.97. ; ordrng 1 W11167902 (cover-evap)"
Near San Antonio, TX 78255
Douglas H.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Unit only dispensing crushed ice. Found cause to be solenoid not engaging. Ordering solenoid to resolve the issue. Unit is under warranty. ; ordrng 1 WP2152713 (solenoid)
Near San Antonio, TX 78261
Steven G.
Job Details: 04/15/2020
COOKTOP GAS KITCHENAID KGCU467VSS02 "Checked cooktop found left front burner not lighting and clicking, checked and found ORFICE stopped up not letting gas get to ignite, cleaned ORFICE checked operation unit is working normal now"
Near San Antonio, TX 78264
Jesus C.
Job Details: 04/15/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Complaint was that icemaker was not working. Arrived at home. Found icemaker bail arm was in the off position. Moved arm to on position. Icemaker immediately dropped ice and filled with water. No issues with unit. Job complete.
Near Von Ormy, TX 78073
Jesus C.
Job Details: 04/15/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Tested dishwasher. Drain pump not running. Wiring to pump was loose. Fixed wiring. No further issues. Tested to complete.
Near San Antonio, TX 78256
Douglas H.
Job Details: 04/15/2020
DRYER WHIRLPOOL WED560LHW0 Unit not powering on. Found cause to be console. Ordering console and control to resolve the issue. ; ordrng 1 W11327191 (cntrl-elec) and 1 W11378949 (CONSOLE)
Near San Antonio, TX 78258
Colton B.
Job Details: 04/15/2020
WASHER WHIRLPOOL WFW5620HW0 Issue is that unit would not turn on. Replaced UI and controller to resolve issue. Unit tested good.