Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1831 customer reviews

Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KDRS467VSS05 Replaced control board on range preformed self clean cycle same error codes came back f8e2 f5e1 broken latch and fan ordering can to resolve issue.; ordrng 1 W10245511 (blower)

Near Mustang Cir, Hollywood Park, TX 78232
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Our customer is having some problems with certain items in certain parts of the refrigerator becoming frozen. I noticed right away that an item was blocking the damper. I explained to our customer how the fresh food section gets its cold air and the importance of not blocking the damper. The temperatures were fine in both the RC and FC. I found the vertical mullion heater mode turned off. I turned this on. Our customer has the temperatures set at manufacturer recommended levels. With the vertical mullion heater sensor on it should help as well with regulating the temperature differential in the fresh food section. Ran it through diagnostics Tess. Unit is fully operational.

Near Andito, San Antonio, TX 78259
Colton B.

Colton B.

RANGE WHIRLPOOL WFE320M0ES "Issue was a no heat oven. Replaced control, unit tested good."

Near Harper Rd, Kerrville, TX 78028
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer stated that issue is the door fell breaking the inside shelves. Found it to be caused by the hinge coming apart. Ordering hinge to resolve issue along with trivets replaced due to hinge malfunction. Customer wishes for a new door, however there is no damage to the door.; ordrng 1 W11409290 (DOOR HINGE) and 1 WPW10451873 (bin-cntlvr) and 2 WPW10710203 (bin-cntlvr)s"

Near Newell Farm, San Antonio, TX 78249
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4816FW2 Found how water line from wall leaking snapped phots let customer know it will need to be replaced found lid lock error code. Removed top of unit tested lock replaced lock recalibrated tested all operations normal.

Near N Foster Rd, San Antonio, TX 78244
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Found seal around ice door not attached right and failed ice maker. Installed seal correctly and new ice maker. Tested and found all components working still needs ice bin though. Previous tech ordered fill tube fill tibe not frozen not leaking not needed.; saved tckt

Near Windbluff Dr, Windcrest, TX 78239
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW3090JW Last trip found faulty UI board. Replaced UI board to resolve the issue. Unit testing good now. No further issues at this point.

Near I-10, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

WASHER SAMSUNG WF438AAR/XAA Checked washer found rattle coming from drain pump ordering drain pump to resolve issue. DC31-00054A collected service call fee.; rqstng P&A on 1 DC31-00054A (drain pump)

Near Ridge Trail St, San Antonio, TX 78232
Douglas H.

Douglas H.

COOKTOP ELECTRIC KITCHENAID KICU569XSS00 "Customer stated unit moves. Found unit as a whole does move but it’s due to size of hole the unit sits in and the reason it didn’t move prior to last visit was the grit and grease that sat under the glass top (customer cleaned that last trip). Advised there isn’t anything I can do to fix that. Customer asked for recommendations, advised to ask builder if there is a way to secure the unit so it doesn’t move. No further issues at this point for me."

Near Mariposa Pkwy W, , TX 78006
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated unit not drying properly. Found unit is heating. Advised of the importance of rinseaid and different steps to fix the issue. Unit is functioning as designed. No further issues at this point.

Near Aberdeen, Boerne, TX 78015
Richard G.

Richard G.

DISHWASHER MAYTAG MDB9979SKZ0 Customer complaint is that the dw is not draining. Verified issue. Unit is receiving F9E1 error code. Verified drain pump is not functioning. Will need to replace drain pump.; ordrng 1 W11412291 (DRAIN PUMP)

Near Timber Gale St, San Antonio, TX 78250
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW70HEBW0 Tested washer. Not draining. Found debris in drain pump filter. Moved debris. Good drain. No further issues. Tested to complete.

Near Perry Ct, San Antonio, TX 78209
Jesus C.

Jesus C.

ICEMAKER (STANDA KITCHEN AID KUIX535HPA00 Complaint is unit is hot. Tested unit. Making ice. No issues during testing. Unit is working properly. Heat is normal around unit use to compressor running and circulating air. No issues. Job complete.

Near Ivy Ln, San Antonio, TX 78209
Richard G.

Richard G.

WASHER MAYTAG MVW7232HW0 "Customer complaint is that the unit is not powering on and the lid is stuck closed. Performed test on main control and found main control non functioning. Unable to test HMI or lid lock. Ordering HMI, control, strike and lid lock.; ordrng 1 W11394572 (LATCH) and 1 W11419171 (CONTROL) and 1 W11457841 (STRIKE) and 1 W11478526 (UI)"

Near Bandera Rd, San Antonio, TX 78240
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS02 "Found adhesive for front glass panel on outer glass cannot scrape,away found stainless panel loose from adhesive that is not between glass and stainless ordering new outer door and badge call when part comes in; ordrng 1 W11178521 (BADGE) and 1 W11455430 (GLASS DOOR)"

Near Cetera Way, Converse, TX 78109
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW560CHW0 Complaint is soap residue on clothing. Tested washer. Soil level set to low. Advised customer this decreases wash time. No further issues during testing. Job complete.

Near Bristol Green, San Antonio, TX 78209
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW6120HC0 "Last trip techline stated to replace gearcase if issue persists. Replaced gearcase to resolve the issue. Calibrated unit, ran auto testing. Unit is functioning properly now. No further issues at this point."

Near Hunters Way, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2570FEZ02 Found broken filter head call when part comes in.; saved tckt

Near Guilford Forge, Universal City, TX 78148
Jesus C.

Jesus C.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Tested unit. Freezer led is out. Replaced led. All lights working. No further issues. Collected payment for repairs. Job complete. ; used 1 W10695459 (MODULE) from stock

Near Park Dr, Olmos Park, TX 78212
Ezequiel V.

Ezequiel V.

WASHER SAMSUNG WA5451ANW/XAA02 "Checked washer found no leaks, no water residue found around the washer. Unit is working as designed. Job complete. Collected service call fee."

Near Lou Jon Cir, San Antonio, TX 78213
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT730PAHZ Last visit found faulty pump and motor. Swapped out with new parts to resolve issue and unit is testing good now.

Near Enchanted Woods, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB855DC3 Found F6 E3 error unresponsive key pad and 5vdc from ACU needs new console spoke to parts house beginning of December is when part is expected call when part comes in.; ordrng 1 W11112662 (console)

Near Harbour Town, Selma, TX 78154
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDTE304GPS0 "Our customer was concerned about the possibility of the dishwasher leaking. I tested the unit for leaks under, in front and at the drain site at the garbage disposal. No leaking was detected. I did notice that the the water was backing up into the sink and dislodged some construction material. The drain pipe out of the garbage disposal Putin by the builder is likely clogged with construction materials. Drain hose zip tied up with a zip tie WPW10339879. Unit is fully operational. Customer said yes to survey.; used 1 WPW10339879 (ZIP TIE) from stock"

Near Algo Ademas, San Antonio, TX 78261
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Issue is no ice dispensing. Finding issue to be a bad auger motor. It is getting voltage but not spinning even when I try by hand. Customer said they don’t think the repair is worth it but would call if they change their mind.

Near Stonewall Hill, San Antonio, TX 78256
Jesus C.

Jesus C.

WASHER MAYTAG MHW5630HC0 Tested unit. Water leaking from dispenser. Will need to replace dispenser assembly. ; ordrng 1 W11465533

Near Dominic Valley, San Antonio, TX 78242
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSSC48QVS02 Customer stated ice not dispensing after yesterday’s repair. Found dispenser shaft channel was frozen over causing dispenser shaft to slip. Cleared ice out of channel and reinstalled shaft to proper location. Unit functioning as designed now. No further issues at this point.

Near Kristen Way, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX735SDHV "Issue is that refrigerator does not switch between cubes and crushed ice. Finding issue to be a faulty Solenoid, ordering new one and returning. Gate code is #8686.; ordrng 1 WPW10309866 (solenoid)"

Near Socorro Falls, Helotes, TX 78023
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB835DW5 Checked washer found cold water valve not actuating ordering valve to resolve issues also found lid lock light not powering on ordering control board.; ordrng 1 W11096267 (valve) and 1 W11266623 (CONTROL BOARD)

Near Viewridge Dr, San Antonio, TX 78213
Richard G.

Richard G.

RANGE WHIRLPOOL WFC310S0EB3 Customer complaint is that the unit is not functioning. Need to replace control.; ordrng 1 W11122531 (cntrl-elec)

Near Old Tezel Rd, San Antonio, TX 78250
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706EBS01 Checked refrigerator found refrigerator cycling power checked voltage at wall good voltage ordering control board and inverter to resolve issue.; rqstng P&A on 1 W10710090 (invrtr-box) and 1 W10811365 (cntrl-elec)

Near Staplehurst St, San Antonio, TX 78228
Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Customer complaint is that the unit is tripping the breaker. Found error code F1E4 mw relay error. Will need to replace mw control board.; ordrng 1 W11110951 (cntrl-elec)

Near Tulip Dam, San Antonio, TX 78253
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW4816FW2 Customer stated that the issue is the unit makes a loud noise during spin. Provided video for evidence. Was able to duplicate the noise in the home by running manual test. No errors stored in diagnostics. Ordering a new suspension resolve the issue.; ordrng 1 W10780045 (suspension)

Near Lynn Ann St, San Antonio, TX 78240
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Unit making ice very slowly. Checked ice maker errors. Got e2 motor lost position even though I’ve maker was just replaced a few days ago. Finding cause to be faulty controls. Ordering UI and electronic control for this issue. Also noticed ice guide missing, likely from ice door replacement previously. Ordering all 3 to resolve all issues. ; rqstng P&A on 1 W10843055 (ELECTRONIC CONTROL ) and 1 W11387386 (UI PANEL) and 1 WPW10435760 (ICE GUIDE)"

Near Bowen Dr, San Antonio, TX 78250
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Do not have the part for this repair. Will need to reschedule with part.; O-emld tckt

Near Falls Summit, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0JB0 Tested element no heat switched to left rear and put left rear at right front issue is burner itself not switch call when burner comes in.; ordrng 1 W11396792 (BURNER )

Near Via Sonoma Trail, Round Rock, TX 78665
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMHA9019HZ1 Verified a lost missing clip making the control jut out and not seal properly. ; ordrng 1 W11186019 (door/mw)

Near Irish Elm, San Antonio, TX 78247
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Customer stated that the issue is the water runs continuously into the icemaker. Tried to manually test the icemaker with a jumper wire and it is non-functional. Will need the icemaker and the valve to resolve issues. ; ordrng 1 W10884390 (icemaker)

Near Timberhill, San Antonio, TX 78238
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer complaint is that the control board is freezing up and is not able to change the settings. Ordering control board.; ordrng 1 WPW10503278 (refer elect cont brd)

Near Knob Creek, San Antonio, TX 78245
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED560LHW1 Tested dryer. Found blower wheel lose. Secured wheel. Cleared lint. No issues during testing. Job complete.

Near Bristol Green, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 Removed rear panel replaced infinite switch tested all operations normal normal.

Near Indian Bluff, Converse, TX 78109
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HW2 Called tech line spoke to Kathy. Ordering diode and transformer. ; ordrng 1 W10836753 (transformr) and 1 W11256462 (diode)

Near Assumption Dr, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Previous visit, found ice door to be the cause of issue. Swapped out with new parts this time to resolve issue. Unit tested good now with no further issues at this time."

Near Creekshore Cove, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC704FBS00 Last trip found faulty UI. Replaced UI for temp regulation issues. Unit testing good now. No further issues at this point.

Near Joe Klar Rd, Boerne, TX 78006
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Complaint of no cool. Found the cause to be cooling turned off on control. Turned cooling back on on control to resolve the issue. Unit testing good now. No further issues at this point.

Near Ogrady St, Boerne, TX 78006
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDTE254ESS2 Customer stated unit not washing. Found error code for float switch open. Verified float switch functions properly. Unit ran good in diagnostics testing. Ran in normal operation to verify functionality as well. Unit is functioning as designed. Collected Sc.

Near Fairway Green Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR LG LFXS30726S/02 Unit not cooling. Ohmed compressor windings. Run winding giving an open line. Quoted 918.05 for P&L. Customer wants to think about it. Customer asked if there is any warranty on the unit. Advised I wouldn’t know because we don’t have a service contract with LG. Advised to contact manufacturer to check for warranty status. Collected Sc. ESTIMATE ONLY!; rqstng P&A on 1 TCA38151706 (COMPRESSOR )

Near Pimlico Ln, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

COOKTOP GAS JENNAIR JDRP548HL00 Customer stated unit shut off by them selves after starting. Found error codes for both cooling fans not functioning properly. Ordering both to resolve the issue. ; ordrng 1 W11248652 (BLOWER)

Near Hickman St, Boerne, TX 78006
Shawn W.

Shawn W.

BEVERAGE CENTER JENN-AIR JUB24FRERS00 Called Jenn-Air and confirmed that the repair is indeed under warranty. Our customer is also experiencing a noise. I referred her to the owners manual in regards to the normal sounds. I replaced the control board. Temperatures are good. Unit is fully operational.

Near Mary Mont Dr, San Antonio, TX 78217
Douglas H.

Douglas H.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 UI console goes in and out. Ordering console to resolve the issue. Unit is under warranty per closing documents. Scheduling for customer availability. ; ordrng 1 W11428583 (CONSOLE)

Near Spanish Peaks, , TX 78015
Jim G.

Jim G.

RANGE JENNAIR JES9900BAS Replaced remaining parts. Issue fully resolved.

Near Lilly Crest Dr, San Antonio, TX 78232
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Customer complaint is that the oven is not cooking evenly. Ordering oven sensors to resolve issues.; ordrng 2 W10859573 (sensor)s

Near Sirius Grove, San Antonio, TX 78245
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Issue is no ice production. Replaced UI to resolve issue. Fixed door heater problem, however ice maker is still not progressing. Ordering new ice maker and valve to resolve issue. Part is on back order. ; ordrng 1 W11099789 (icemaker) and 1 W11194380 (valve)"

Near Cibolo Trace, Fair Oaks Ranch, TX 78015
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Rinse aid compartment is empty, will need to add rinse aid. Testing in diagnostics now, all test passed. Will refer customer to use and care guide, will need rinse aid added. Dispenser might not releasing correctly, customer said before rinse didn’t help either. Customer will do recommended adjustments and then call us back if no change."

Near Quinlan Ranch, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF997SDDM00 Replaced module. All lights are now working as designed.

Near Triple Crown Dr, Schertz, TX 78108
Jim G.

Jim G.

RANGE WHIRLPOOL WFG525S0JS0 Verified issue is most likely at spark module but will also replace bake burner. ; ordrng 1 W11162730 (module-spk) and 1 WP9758078 (burnr-oven)

Near Castello Way, San Antonio, TX 78259
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Customer complaint is that the unit will put out crushed ice when cubed is selected. Will need to replace solenoid.; O-emld tckt

Near Tahoka Daisy, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Customer complaint is that the unit is not dispensing ice or water. Ui is not functional. Will need to replace ui.; ordrng 1 W11214887 (cntrl-elec)

Near Galaxy Dr, San Antonio, TX 78227
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED6620HC1 Our customer was having problems with the unit drying. I found that the outlet is receiving 240 VAC. I found that the heating element is reading 143 degrees F. It appears to me that the venting in the home is clear. I cannot find anything wrong with the unit. This unit is functioning as designed. Our customer is not happy with the performance and would like a replacement machine. I referred her to Whirlpool. Talked to Ed at Tech Line to document. SR#7729158569. Called Trade Partners to document reference number 7727264654.

Near Comanche Heights, San Antonio, TX 78233
Shawn W.

Shawn W.

WASHER MAYTAG MVWB765FW4 Ran diagnostics and received no error codes.when I run all speeds of spin and agitate. I was able to replicate a thumping sound and was able to negate it considerably with a rebalancing. I filled the unit with water and ran agitate to see if there were possibly any coins still causing any noise. There were no indications of this. Our customer explained that it happens mainly in Power wash. In this cycle the spin is taken up to the max speed. This causes the the clothing to soak up more water and could be contributing to the thumping noise. I will be replacing the suspension. Our customer had a video and it sounds like the shifter is causing the sound during agitation. I will replace the shifter. Parts ordered. Ran a calibration.; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130359 (suspension)

Near Circle Oak Dr, Schertz, TX 78154
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL GI5FVAXVL01 "Checked refrigerator found ui not responding to selections and compressor not powering on, found bad control board and start device spoke to customer repairs . Job complete. Collected service call fee."

Near E Magnolia Ave, San Antonio, TX 78212
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFF707ESS01 "Unit refrigerator EVAP frozen over again. Tested components, components testing good. Would need to seal the liner to cavity and secure the EVAP to the back wall. Quoted 91 and some change for the parts. CUST wants to proceed with repair. Ordering clamps, wire ties, screws, and adhesive to resolve the issue. ; ordrng 2 67006425 (SCREW)s and 2 W11456069 (CLAMP)s and 1 WP482338 (ADHESIVE ) and 2 WPW10339879 (WIRE TIE)s"

Near Autumn Branches, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Thawed out evaporator. Replaced evap motor. Tested to complete. Unit is good to go.

Near Bear Creek Dr, San Antonio, TX 78245
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL KEBC247VSS02 Verified a new console control is needed. However the part is discontinued.

Near Encino Loop, San Antonio, TX 78259
Jesus C.

Jesus C.

MW-HOOD COMBO MAYTAG MMV4205DS2 Tested unit. Closes door showing on display. Found bad door switch. Replaced switch. Unit is working properly. Collected payment for parts. Job complete. ; used 2 W10727360 (SWITCH) from stock

Near W Mayfield Blvd, San Antonio, TX 78211
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW1 Replaced outer tub and wiring harness. Calibrated unit. Tested to complete. Unit is good to go.

Near Silent Oaks, San Antonio, TX 78250
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Customer showed me a video on the unit leaking, said he used it again later with no leaks. Ran diagnostics and was not able to recreate a leak either. No fault codes found either, all connections tight. Unit is leveled correctly."

Near Murray Grey, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D JENN-AIR JJW2430WS02 "Checked oven found bad fuse ordering thermal fuse to resolve issue. Installed oven rack adjuster., ordering control board just in case.; ordrng 1 W10277609 (fuse-thrml) and 1 W10286791 (cntrl-elec)"

Near Terrell Rd, San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

MICROWAVE OVEN JENN-AIR JMW2430IL02 "Called customer, customer stated the6 no longer need service. Unit is working as designed. Job complete."

Near Harrison Ave, San Antonio, TX 78209
Jesus C.

Jesus C.

WASHER MAYTAG MVW6230HW Power cord damaged. Needs new cord. ; ordrng 1 W11112935

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT720PADM2 There seems to have been a miswire and or shorts at the terminal block that is resulting in controls being damaged. Will reorder parts I have corrected the wiring issue. ; ordrng 1 W10838676 (panel-cntl) and 1 W10854231 (cntrl-elec)

Near Oak Panache, San Antonio, TX 78259
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new control UI and inverter. Compressor running. Starting to cool. Advised customer to monitor unit for any issues. If issue reoccurs need sealed system tech. Job complete.

Near Catfish Ln, San Antonio, TX 78224
Tommy B.

Tommy B.

DRYER MAYTAG MED5630HW1 Customer stated that he unit functions intermittently. Found moisture accumulation in the UI. Ordering console to resolve issue. ; ordrng 1 W11384511 (CONSOLE)

Near Waxwood Ln, San Antonio, TX 78216
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ "Called customer, customer stated there is nothing wrong with refrigerator freezer wants the whole unit replaced due to uneven doors, unit is working as designed no issues. Job complete."

Near Chatham Pl, San Antonio, TX 78218
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "The refrigerator is working. All the lights were out. I replaced the control and was able to get all but two lights working using the provided module. However, that module was defective as well as had a defective wire connector. The upper right module harness will need to be replaced as well as the freezer light. I’m ordering another as a contingency and return to vendor if not needed. Is Whirlpool is covering the parts. The remaining balance of 97.43 for labor will be collected when the work is complete.; ordrng 1 W10695459 (module) and 2 W11239944 (module)s"

Near Stormy Winds, San Antonio, TX 78247
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Slides for freezer door have broken and do not work properly. Will order and replace. Need before 1pm; ordrng 2 W11265130 (slide)s

Near Moon Shine, San Antonio, TX 78254
Colton B.

Colton B.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS Issue is no heat on oven. Found issue to be a loose connection on control board. Unit now heats well. Unit tested good.

Near Contigo, Boerne, TX 78006
Richard G.

Richard G.

MW-HOOD COMBO KITCHEN AID KHMS2056SSS3 "Customer complaint is that the unit will stop heating after a few seconds, and the ui changes on its own without being touched. Will need to replace ui control board. Collected service call fee.; ordrng 1 WPW10391271 (cntrl-elec)"

Near Branson Falls, San Antonio, TX 78255
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced stops and pivot-tines. Our customer told me that the unit is drying fine since he used my suggestions for inputs into the dishwasher.

Near Knolldown, San Antonio, TX 78247
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB2 Cannot access unit at this time. Will reschedule. ; schdld next appmnt for 10/30 FRI !

Near Goliad Rd, San Antonio, TX 78223
Colton B.

Colton B.

WASHER SAMSUNG WF42H5200APA2 Replaced inner tub and suspension to resolve issue. Unit spins much better now.

Near Tanya St, Fredericksburg, TX 78624
Colton B.

Colton B.

RANGE WHIRLPOOL WGG745S0FS02 Issue is no bake on upper oven. I got the wrong igniter. Reordering igniter and scheduling for Friday as we have some in stock. Installed everything else.; ordrng 1 WP7432P143-60 (igniter- b)

Near Cypress Ln, Fredericksburg, TX 78624
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Tested unit. Not going into defrost. Will need to replace defrost sensor. ; ordrng 1 W11229011

Near Fair Ave, San Antonio, TX 78223
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE550S0HZ1 "Bad control board, checked wall outlet tested good. No burn marks at terminal block. F6E1 stored in unit, will need main harness as well. ; ordrng 1 W11295998 (cntrl-elec) and 1 W11458883 (MAIN HARNESS ) and 1 WPW10181986 (sensor)"

Near Silver Valley, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Customer stated that the issue is the unit is not holding temp. Ran diagnostics through control and the controls are intermittently responsive. Part already ordered by prescreen. Will reschedule once part is checked in.; saved tckt

Near Briar Oak Ln, San Antonio, TX 78216
Colton B.

Colton B.

DRYER MAYTAG MED7000AG0 "Issue was thermal fuse blowing again. Found outgoing thermostat to be out of range. Replaced that with the thermal fuse to resolve issue. Unit tested good for now.; used 1 WP3392519 (FUSE), and 1 WP8577274 (THERMISTOR ) from stock"

Near Terra Mont Way, San Antonio, TX 78255
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT108FZDW07 Checked refrigerator found uneven frost pattern ice building up on top right corner ordering evap to resolve issues. Sealed system tech required.; ordrng 1 W10143759 (drier (service)) and 1 W11103612 (EVAPORATOR )

Near Bentley, San Antonio, TX 78218
Shawn W.

Shawn W.

WASHER MAYTAG MVWB835DW1 Replaced housing with valve as well as new dispenser. Cleared error code and ran calibration. Tested all loads in service test mode and all loads functioned as designed. Unit fully operational.

Near Roan Chase, San Antonio, TX 78259
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Verified a no responsive sump/motor. ; ordrng 1 W11087376 (pump&motor)

Near Valencia Rose, San Antonio, TX 78261
Tommy B.

Tommy B.

DISHWASHER KITCHEN AID KDTM404EBS3 "After swapping out the adjuster kit, the wheels do not go into the rails. Ordering new rails to resolve this issue. Also previous work completed was done incorrectly and there is a spray arm which is the wrong part causing the dishwasher to malfunction. Ordering that spray arm as well; ordrng 1 W10860176 (arm-spray) and 1 W11259785 (track) and 1 W11259786 (track)"

Near Peppermill Run St, San Antonio, TX 78231
Shawn W.

Shawn W.

FREEZER KENMORE 253.2878281 "Found that the freezer was completely warm, no frosting on the evaporator at all, compressor was hot but still good and the start device was functional. Called DH to confirm a likely sealed system leak. Our customer has decided to replace it rather then have it repaired because it is cost prohibitive."

Near Champion Haven, San Antonio, TX 78258
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL GI7FVCXWY02 Customer stated unit stopped dispensing water as well as not making ice. Found dual valve faulty. Customer wants to proceed with repair. Ordering valve to resolve the issue. Part is on back order.; ordrng 1 WP12956105 (DUAL VALVE)

Near Falcon Oak Dr, San Antonio, TX 78249
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW6120HW0 Tested unit. Noise coming from gearcase. Will need to replace gearcase. ; ordrng 1 W11423758

Near W Palfrey St, San Antonio, TX 78223
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Cannot get there in time, rescheduling for tomorrow and keeping the door. ; schdld next appmnt for 10/29 THU !"

Near Bandera Rd, San Antonio, TX 78254
Jim G.

Jim G.

WASHER MAYTAG MAT20PRAWW1 Verified a shock had come loose due to a broken retainer. Replaced broken retainer. Issue is resolved. ; used 1 WP8567668 (WIRE TIE) from stock

Near Escalante Run, San Antonio, TX 78261
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHEN AID KODE500ESS04 I verified the issue was a loose connection at the receptacle. Customer had recently replaced thermal fuse on their own.

Near Turquoise Sky, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HV00 "Checked oven found console not responding intermittent, ordering console to resolve issue. ; ordrng 1 W10893999 (console)"

Near Martha Glynn Ct, Castle Hills, TX 78213
Jesus C.

Jesus C.

DRYER AMANA NGD4655EW Tested dryer. Found bad fuse. Replaced fuse. Dryer heating. No further issues. Tested to complete. ; used 1 WP3392519 (FUSE) from stock

Near Prestwick Blvd, San Antonio, TX 78223
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new inverter box and fan shroud. Compressor running. Unit starting to cool. No further issues. Tested to complete.

Near Leonidas Dr, San Antonio, TX 78220
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KBSN608ESS00 Customer stated that the issue is the freezer temperature fluctuates approximately 10 to 15° daily since last repair. Found issues to be caused by faulty freezer thermistor. Ordering parts to resolve issue. ; ordrng 1 WP2188820 (temp sensor)

Near Whispering Wind St, San Antonio, TX 78230
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Power cycle corrected issue. Used wire tie to secure loose harness. ; used 1 WP8567668 (WIRE TIE) from stock

Near Escalante Run, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED6230HW0 Removed stripped blower and motor installed seal kit replaced blower and motor. Installed new UI unit not recognizing model and serial spoke with Bruce at tech line same sr number tried resetting power 5 times checked UI still jot recognizing needs new UI per techline call when part comes in noise issue resolved.; ordrng 1 W11413566 (PANEL)

Near Ventura Blvd, Selma, TX 78154
Justin  R.

Justin R.

DRYER WHIRLPOOL WED49STBW0 "Found the unit to have a bad pulley and wheel, replace with truck stock. Tested to complete. ; used 1 4392065 (REPAIR-DRYER) from stock"

Near Windstone Creek, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

VENTHOODS WHIRLPOOL WVW53UC0FS3 "Found no voltage to lights checked no incoming power,to driver needs keypad ordered led driver since i was unable to test itmwothout functional keypad.; ordrng 1 W11282989 (LED DRIVER) and 1 W11354834 (KEYPAD)"

Near Burshard Rd, San Antonio, TX 78263
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Removed ice build up on door and liner. Sealed liner with RTV tested all operations normal.

Near Begonia Bend, San Antonio, TX 78222
Jim G.

Jim G.

WASHER WHIRLPOOL WFW8620HC2 Replaced all water inlet valves.

Near Flintlock, San Antonio, TX 78260
Jim G.

Jim G.

OVEN ELECTRIC (D JENN-AIR JJW2830DS01 Replaced console. Issue resolved collected labor.

Near Happys Corner, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Unit was on when I arrived checked RC and FC temps 37 and 2 checked compressor operations and fan icemaker making ice spoke with customer he said unit will power off intermittently and lights inside and Ui are blank. Found pantry ui and harness in water after diagnosis will need to replace pantry UI and harness need OTL.; rqstng P&A on 1 W11170612 (HARNESS) and 1 WPW10677119 (cntrl-elec), states that autho needed"

Near Wood Valley Dr, Adkins, TX 78101
Justin  R.

Justin R.

RANGE WHIRLPOOL WFC310S0EB4 Spoke to maintenance supervisor and they agreed to wait unit Monday for return appointment. ; schdld next appmnt for 11/2 MON !

Near Old Tezel Rd, San Antonio, TX 78250
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED49STBW1 Checked dryer found little heat coming from unit checked air flow found lint covering wall outlet removed lint unit is working as designed after removal of debris. Job complete.

Near Freiling, San Antonio, TX 78213
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017HS3 "Tested unit. Found relay on control stuck on. Causing bulb to burn out Will need to replace bulb, socket, and control. ; ordrng 1 W10210871 (holder,lamp) and 1 W10892389 (cntrl-elec)"

Near Newell Ave, San Antonio, TX 78215
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE550S0HZ1 Need to replaced main harness and main control board. Good power coming into unit from outlet. Screen blinking on and off. ; ordrng 1 W11295998 (cntrl-elec) and 1 W11458883 (MAIN HARNESS )

Near Co Rd 5633, Castroville, TX 78009
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW5000DW3 "Checked washer found no error codes during testing or operation, unit was continuously trying to drain recalibrated washer unit is working as designed. Job complete."

Near N Sabinas St, San Antonio, TX 78207
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS321SDHW04 Replaced diffuser unit is working as designed no issues. Job complete.

Near Greer St, San Antonio, TX 78210
Richard G.

Richard G.

WASHER WHIRLPOOL n/a Customer complaint is that the disposal is not working. Was unable to find anything wrong with unit. Left magnet with customer and gave information to call if they have issues with other appliances. Did not collect service call fee.

Near Tribute Oaks, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer complaint is that the light in the freezer is out. Swapped out with new light to resolve issue and unit is testing good.

Near Falcon Oak Dr, San Antonio, TX 78249
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED6620HW0 Previous visit found console to be faulty. Swapped out with new user interface to resolve issues and unit is testing good now.

Near Windbrooke St, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Replaced control box on refrigerator unit is working as designed no issues. Job complete.

Near Macdona Lacoste Rd, Atascosa, TX 78002
Jim G.

Jim G.

WASHER MAYTAG MAT20PRAWW1 Verified a shock had come loose due to a broken retainer. Replaced broken retainer. Issue is resolved. ; used 1 WP8567668 (WIRE TIE) from stock

Near Escalante Run, San Antonio, TX 78261
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRFC604FSS00 "I replaced the evaporator fan and to make a long story short, I ran into some other obstacles. Got some help from SG. Called Rich at Tech Line with no resolution. SR #7729114736 I was able to work through the obstacles and find solutions. The unit is now fully operational."

Near Mateo Ridge, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706EBS01 "Removed rear vacuumed recovered remaining refrigerant installed UV dryer ordered both evaporators. Rescheduling next Thursday to use light to locate leak.; ordrng 1 W11116006 (evaporator) and 1 WPW10608485 (evaporator), used 1 WPW10143759 (DRIER-HV) from stock"

Near Beacon Glen, Schertz, TX 78108
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED4815EW1 Swapped out inner and outer door panel along with the seal to resolve heating issues with the door. No further issues at this time.

Near W Mulberry Ave, San Antonio, TX 78228
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Found icemaker arm stuck not harvesting in test checked wires needs new icemaker call when part comes in.; saved tckt

Near FM1518, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW9351YL00 "Found hole in bellow causing leak and suspension rods part W10822553 are sticking in LF and RR trim broken on door trim NLA cost for dampers and bellow. Customer just wants leak only fixed cost would be bellow only part, paid remaining balance call when part comes in,; ordrng 1 WPW10381562 (bellow)"

Near Yellow Bark Blvd, Selma, TX 78154
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KSSO48QTX04 Issue is poor cooling. No frost pattern and compressor pulling 1.7 amps. Called techline (SR 7729109626) who suggested a sealed system/compressor issue. Compressor currently on back order even at APD. Customer not going through with repair.

Near Paradise Point Dr, Boerne, TX 78006
Justin  R.

Justin R.

OVEN ELECTRIC (S WHIRLPOOL WOS92ECOAS02 "Unit working as designed, believe issue is more installing and insulation issues. Cooling fan running as well as convection."

Near Stone Trail, Castroville, TX 78009
Douglas H.

Douglas H.

COOKTOP GAS KITCHENAID KGCS166GSS07 Last trip found faulty switch harness and RF valve. Replaced both to resolve the issues. Unit testing good now. No further issues at this point. Collected P&L.

Near Keeneland Dr, Boerne, TX 78015
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Ran 57 and 45 both passed. Checked for error codes none found. Customer will monitor the next couple of batches and see if the ice maker just needed to be reset. Unplugged unit for 2 minutes. Customer will call in if ice doesn’t continue after this next batch. Will need ice maker if he calls in.

Near Amos Pollard, San Antonio, TX 78253
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Customer stated that the previous issue returned. Recommendation from whirlpool is the swap out user interface it’s wiring harness and thermostat does not result in ordering parts to resolve issue. ; ordrng 1 W11089931 (panel-ui)

Near Whisper Dawn St, San Antonio, TX 78230
Jim G.

Jim G.

DRYER MAYTAG MEDB835DW4 Replaced dryer kit. ; used 1 4392065 (REPAIR-DRYER) from stock

Near Twinpod, San Antonio, TX 78247
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706EBS01 Went to replace drawer control board found control board filled with water also found orange wire out of connector attempted to reinsert no luck ordering drawer door to resolve issue.; ordrng 1 W10733264 (dor-fip bl)

Near Moortown Dr, San Antonio, TX 78238
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint is that the icemaker is not working. Need to replace icemaker. Leaking is coming from icemaker.; ordrng 1 W10873791 (icemaker)

Near Bandera Rd, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Checked refrigerator found damage to freezer door ordering door to resolve issue, refrigerator working as designed. Gate 9621 ; ordrng 1 W10481433 (nameplate) and 1 W10638683 (dor-fip)"

Near Blanco Rd, San Antonio, TX 78216
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 Customer issue is a leaking dishwasher. Finding leak to be coming from sump assembly. Ordering new assembly and rescheduling for Tuesday. Collected SC which leaves the remaining balance for P&L. ; ordrng 1 W11178672 (pump&motor)

Near Comanche Trace Dr, Kerrville, TX 78028
Richard G.

Richard G.

WASHER MAYTAG MVW6230HW0 Replaced harness and valve. Tested to complete. Unit is good to go.

Near Rachels Branch, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated unit leaks from dispenser and ice melts then refreezes. Found ice funnel seal slightly torn. Used sealer gum around ice funnel to resolve the issue. Explained that writing up as estimate for just Incase for separator for P&L for if issue continues. Quoted 217.07 for P&L for separator. Collected Sc. At this point unit testing good. ESTIMATE for potential future repair ; rqstng P&A on 1 W10919724 (SEPARATOR )

Near Rio Cordillera, Boerne, TX 78006
Colton B.

Colton B.

DISHWASHER MAYTAG MDB4949SHZ0 Issue is that dishwasher will not advance cycle. Finding issue to be a bad wash motor. Ordering and returning. Collected SC and quoted for P&L on return visit. Customer will get in touch with land lord for reimbursement.; ordrng 1 WPW10591570 (pump&motor)

Near Oak Hollow Dr, Kerrville, TX 78028
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit still not performing properly. Replaced ice maker kit again to resolve the issue. It appeared as control in previous kit was defective. Unit already cooled a few degrees prior to leaving home. Unit testing good now. No further issues at this point. Advised of about 24 hours for proper cooling.

Near Torrie Tr, Boerne, TX 78006
Justin  R.

Justin R.

DRYER WHIRLPOOL WED8000DW4 "Replaced damaged door switch, unit working as designed. Customer said unit drying correctly now as well."

Near Azalea Crossing, San Antonio, TX 78253
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHENAID KODE300ESS00 Replaced fuse. Issue resolved. ; ordrng 1 WPW10545291 (fuse-thrml)

Near Estacado, San Antonio, TX 78261
Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Customer complaint is that the unit is not shutting off after baking. Says that the fan is still running and blowing hot air. Checked unit for error codes, found none. Set unit to bake at 350 degrees. Verified issue. Will need to order control and console.; ordrng 1 W11261167 (cntrl-elec) and 1 W11297728 (console)"

Near Panhandle View, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH32519HW4 Tested found vent light not turning off or dimming needs control call when part comes in.; O-emld tckt

Near Dane Park, San Antonio, TX 78233
Jim G.

Jim G.

RANGE KITCHENAID KFDC558JSS00 Verified oven has F8E1 fan error. Will replaced blowers. ; ordrng 2 W11248652 (blower)s

Near Resort Pkwy, San Antonio, TX 78261
Colton B.

Colton B.

ICEMAKER (STANDA WHIRLPOOL WUI75X15HW00 "Issue was overf filling reservoir. Replaced recirculating pump with sensor, unit tested good."

Near Deerwood Dr., Kerrville, TX 78028
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRFF707ESS01 Customer stated the issues that the evaporator in the freezer section has ice buildup. Observed ice buildup on the evaporator cover which has been damaged. Will need a user interface and evaporator cover per tech line recommendation to complete service. Ordering parts to resolve issue.; rqstng P&A on 1 W11089931 (panel-ui) and 1 W11211387 (cover-evap)

Near Auberry Dr, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Tested unit found voltage to motor. Motor seized replaced sump assembly recalibrated through diagnostics all operations normal.

Near Berry Knoll Dr, Universal City, TX 78148
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB850YG1 Found no heat 120v to element checked element fuse thermostat cut off motor and thermistor found voltage drop at relay on control needs control quoted, servicservice fee paid remaining balance, Repair declined.; rqstng P&A on 1 WPW10432257 (cntrl-elec)

Near Whitney Green Dr, San Antonio, TX 78244
Colton B.

Colton B.

DRYER WHIRLPOOL WED5000DW2 "Issue is that exhaust venting was missing the tightening ring. Informed customer that this is an installation issue, we can’t get more venting hose under warranty for them. Need to get installers to fix it."

Near Braeburn, Boerne, TX 78015
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the issue is the unit is not producing ice. I ran icemaker test through user interface and found the motor to be dead. Unit will need a new icemaker to complete service. Collected service call.; ordrng 1 W11294907 (icemaker)

Near Essen Forest, Helotes, TX 78023
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Complaint of noisy operation. Found issue to be compressor failing. On start up sounds of loud electrical humming, and rough to start up. After running a bit noise subsides some to vibration noise. Ordering compressor to resolve the issue. ; ordrng 1 W10309988 (COMPRESSOR )"

Near Maridell Park, San Antonio, TX 78253
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF330PAHS3 Verified faulty heater. ; ordrng 1 W10518394 (heater)

Near Copper Xing, Bulverde, TX 78163
Colton B.

Colton B.

MICROWAVE OVEN KITCHEN AID KEMS308SSS05 "Issue is a no heat microwave with a communication error. Tried replacing ui, but was unsuccessful. Finding issue to be a bad inverter and magnetron. Customer elected to not continue with repair. Took new UI out and put old one back in. Did not collect anything."

Near Misty Waters, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF518SAHM0 "Checked dishwasher found damage to panel/door ordering door to resolve issue, dishwasher working as designed. Gate 9621 ; schdld next appmnt for 10/27 TUE !"

Near Blanco Rd, San Antonio, TX 78216
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 Checked washer found lid at hinge broken ordering lid to resolve issue. Collected service call fee. ; ordrng 1 W11082608 (lid)

Near Ridge Trail St, San Antonio, TX 78232
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRFF707ESS00 Customer stated that the issue is the unit is not sealing properly and also there is ice accumulating in the freezer. Found it to be faulty gasket. Ordering parts to resolve issue.; ordrng 1 W10407216 (gasket-fip)

Near Springcroft Ct, Helotes, TX 78023
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW5620HW2 Customer stated the unit walks during every usage no matter the load size and also it is leaking from the dispenser. Ordering a suspension and a dispenser to resolve the issue; ordrng 1 W11316766 (SUSPENSION) and 1 W11465532 (DISPENSER)

Near Bricewood Cove, San Antonio, TX 78254
Justin  R.

Justin R.

WASHER MAYTAG MHW5630HC0 "F0E2 and F0E5 stored in unit, all test passed. Did not see a hole or tear on bellow. Will instruct customer to clean underneath bottom of door and around bellow where they meet."

Near Elysian Trail, San Antonio, TX 78253
Jim G.

Jim G.

WASHER WHIRLPOOL WFW8620HC2 Verified a service pointer on dispenser. Also verified a failed bellow. ; ordrng 1 W11318722 (bellow) and 1 W11465532 (DISPENSER )

Near Beck Rd, Bulverde, TX 78163
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG525S0JS0 Replaced all missing brackets and tested to complete.

Near Maridell Park, San Antonio, TX 78253
Jim G.

Jim G.

WASHER WHIRLPOOL WTW6120HC0 I contacted techline and spoke to Andrew SR# 77291164 Replacing load n go drawers ; ordrng 1 W11413340 (LOAD GO DRAWER) and 1 W11413407 (DRAWER (W/ WATER VALVE))

Near Bentwood Dr, Spring Branch, TX 78070
Jim G.

Jim G.

RANGE MAYTAG MER6600FZ2 Replaced infinite switch however verified that the burner was also damaged. ; ordrng 1 W11171119 (elmnt-surf)

Near Angels Hill Rd, Spring Branch, TX 78070
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV996FDEE00 "Evaporator is frozen over again. Called techline. Defrost sensor and heater had correct resistance. Finding issue to be the control replaced was faulty. Only sending 25 volts to heater. Ordering another control. Part is on back order, did not reschedule.; ordrng 1 WPW10624574 (cntrl-elec)"

Near Royal Valance, Fair Oaks Ranch, TX 78015
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KBSN608ESS00 Replaced supports using Mylar kits and supports. Tested to complete. Unit is good to go.

Near Private Rd 275, , TX 78056
Richard G.

Richard G.

RANGE WHIRLPOOL WFC150M0JB0 Customer complaint is that the two big burners were not staying on. Customer then tried a different pan and figured out that the buttons were not being pressed in enough on the burners. Tested to complete. Unit is good to go.

Near Themis Way, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF28HMEDBSG/AA Last trip Samsung tech support stated issue likely lied in rail harness at that point. Replaced rail harness to resolve the issue. Unit testing good now. No further issues at this point.

Near Linkside St, San Antonio, TX 78240
Justin  R.

Justin R.

DRYER SAMSUNG DV45H7000EW/A2 Double ticket please close.

Near Field Sparrow, San Antonio, TX 78253
Richard G.

Richard G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint is that the control panel has lines going across it and has to be reset at the breaker to fix. Verified issue. Need to order control panel.; O-emld tckt

Near Pillard Summit, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Tested unit found temperature at 2 and 38 removed ice bin found the ice maker was off turned on ran test ice maker harvested dropped ice and filled instructed customer on how to turn ice maker on. All operations normal. Install instruct today

Near Rod Schaffe St, San Antonio, TX 78219
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DV45H7000EW/A2 Found shorted element removed drum replaced element all operations normal.

Near Gold Gap St, Elmendorf, TX 78112
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA KITCHENAID KUID508HPS00 Checked ice maker found recirculating pump not actuating when in manual test mode ordering pump to resolve issue. Unit is getting good power no issues with powering on or off.; ordrng 1 W11325175 (RECIRCULATING PUMP )

Near Morningside Dr, San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced ice container due to broken release after replacement tested unit no issues. Job complete.

Near W French Pl, San Antonio, TX 78212
Ezequiel V.

Ezequiel V.

DISHWASHER MAYTAG MDB7749SBM0 Arrived at customer home found dishwasher burnt at control board spoke to safety team deemed dish Non repairable SR7729107824. Whirlpool will contact customer for further instruction. Job complete.

Near Redstart Dr, San Antonio, TX 78224
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH54521JZ0 "Customer complaint is that the fan makes a loud noise when it is turned off. Found something from the builders inside of the fan blades that was causing some of the noise. There is still noise when the fan is turned off, but it is the flap falling back into place. Nothing wrong with unit, tested to complete. Unit is good to go."

Near San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE505W0HS1 Replaced right front infinite switch reassembled tested cooktop on light staying off all burners heating all operations normal

Near Stockdale, TX 78160
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED8000DW4 "Customer states unit not drying and water leaks out. Checked for errors found F4e3 air flow restricted error. Explained issue to customer and recommended to have some one come check the venting in the home. Unit is functioning properly. No further issues at this point. Called CXC to document spoke with truliana , she documented the situation. 7729104969"

Near Hydrangea Path, Boerne, TX 78015
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HW2 Customer stated that the issue is the unit is not heating. Swapped out magnetron when it was discovered to be faulty to resolve issue and unit is testing good now with no further issues at this time.

Near Assumption Dr, San Antonio, TX 78254
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced door latch as Tech Line requested. It took over 2 minutes to get the water temperature up to 107 degrees F. It never got above that temperature. According to the installation guidelines this unit requires water temperature of 120 degrees F at the dishwasher. The unit does fill, wash and drain. Called Tech Line again and spoke with Adrian. SR # 7729067535"

Near Terramar, Cibolo, TX 78108
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDTM404KPS0 "SR #7729117166 called Tech Line. However, I determined that the unit was missing parts that are needed for the unit to function. This unit was purchased for a scratch and dent and was missing part. Parts ordered. ; ordrng 1 W11025986 (FUNNEL) and 1 W11025988 (FUNNEL) and 1 W11025993 (DRIP TRAY) and 1 W11255994 (SWITCH)"

Near Ivy Mountain, Schertz, TX 78154
Justin  R.

Justin R.

DRYER SAMSUNG DV45H7000EW/A2 Double ticket please close.

Near Field Sparrow, San Antonio, TX 78253
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW3 Customer stated that the issue is the unit is leaking during washes. Found issue to be caused by the drain hole being blocked on the home side. The unit is testing good with no errors and no further issues at this time.

Near Echo Wind St, San Antonio, TX 78250
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF28R7351SG/AA Unit not making ice. Found ice maker motor stalled and froze teeth in place. Replaced ice maker to resolve the issue. Unit testing good now. No further issues at this point.

Near Camellia Trace, Boerne, TX 78015
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KSSC42QTS02 Dominion does not allow service vehicles in after 6pm. Rescheduling for Monday. ; schdld next appmnt for 10/26 MON !

Near Westcourt Ln, San Antonio, TX 78257
Jim G.

Jim G.

RANGE WHIRLPOOL WFG525S0JS0 I could not duplicate the issue however I will replace the ignitor. ; schdld next appmnt for 10/29 THU !

Near Castello Way, San Antonio, TX 78259
Jim G.

Jim G.

WASHER WHIRLPOOL WFW8620HC2 Verified a service pointer on dispenser. Also verified a failed bellow. ; ordrng 1 W11318722 (bellow) and 1 W11465532 (DISPENSER )

Near Beck Rd, Bulverde, TX 78163
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED5620HW0 Squealing from the pulley. Will also use repair update per service pointer regarding blower housing. ; ordrng 1 W11401018 (Blower kit) and 1 W10837240 (Idler puller)

Near Labradore Dr, Roanoke, VA 24012
Chris S.

Chris S.

WASHER WHIRLPOOL WTW4815EW1 The cold water valve was partially clogged. I cleared the valve screen and secured the drain hose with wire tie. I recalibrated the unit. All operations check ok. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Alleghany Spring Rd, Shawsville, VA 24162
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDC215EW1 "Found fuse blown. Per techline, recommended replacing element. Replaced element and fuse. All checks ok. ; used 1 W10396032 (Fuse), and 1 W10724237 (Element) from stock"

Near Heatherton Rd SW, Roanoke, VA 24014
Uriah B.

Uriah B.

DRYER MAYTAG MEDB725BW0 Element is not putting out the proper heat. Will replace element and thermostats. ; ordrng 1 WP8544771 (Element) and 2 279973 (Thermostat kit)s

Near Roudabush Ln, Blue Ridge, VA 24064
Chris S.

Chris S.

DRYER MAYTAG MED5630HC1 The vibration was being caused from a lint buildup on the blower wheel. I cleared the lint and checked operation all operations check OK

Near Ellen Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MFI2570FEZ07 Reset unit. Filter was stuck. Was able to remove filter and show customer. All checks ok.; used 1 Wp8567668 (Tie) from stock

Near Woodcliff Rd SE, Roanoke, VA 24014
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE505W0HZ1 Needs front right switch. ; ordrng 1 WP3149400 (Switch)

Near Return Rd, Hollins, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Freezer temps not what they should be. Reading at about 23 degrees. Will replace thermistor to start. ; ordrng 1 WPW10384183 (Thermistor)

Near Oakland Blvd, Roanoke, VA 24012
Uriah B.

Uriah B.

DRYER MAYTAG MGDB766FW0 Reset unit. Customer finding intermittent starting of the unit. Informed customer about how touch panel works. All checks ok. ; used 1 Wp8567668 (Tie) from stock

Near Highwood Rd NW, Roanoke, VA 24012
Chris S.

Chris S.

DISHWASHER WHIRLPOOL MDB4949SHZ0 I installed the pump and motor and checked operation all operations check OK. I checked and cleared area codes

Near Betty's Creek Dr, Moneta, VA 24121
Chris S.

Chris S.

COOKTOP KITCHENAID KCGS550ESS01 There was no one at the house. I talked to the customer on the phone and it sounded like the left front burner cap may not be on the burner correctly causing it to be difficult to light. Customer will make sure the cap is on correctly and call if the issue persists.

Near High View Dr, Moneta, VA 24121
Chris S.

Chris S.

RANGE WHIRLPOOL KFED500ESS03 Both rear feet mounts were bent causing the feet to not sit squarely on the floor I straightened the mounts and checked operation. All operations check ok.

Near Mt Vernon Rd SW, Roanoke, VA 24015
Chris S.

Chris S.

WASHER WHIRLPOOL MVWB766FW1 The lid is breaking at the left hinge point causing the lid latch to not lock without assistance. Austin appliance told customer that the repair is covered under warranty. ; schdld next appmnt for 11/9 MON 12-4

Near Kenwick Trail, Cave Spring, VA 24018
Chris S.

Chris S.

DISHWASHER MAYTAG MDB8989SHZ0 The detergent dispenser latch is broken and won’t stay in the close position anymore; ordrng 1 W10861000 (detergent dispenser)

Near Wood Warbler Ln, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR SAMSUNG RFG298HDRS/XAA The freezer compartment was warming but started working correctly again. The freezer seemed to warmer in some places than others indicating that the evaporator fan motor is failing. If the issue returns we will order and replace the evaporator fan motor.

Near Fort Mason Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRF560SMYB04 "Replaced control, baffle, and freezer defrost thermistor. All checks ok at this time."

Near Maccie St, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF707ESS01 I installed the compressor the dryer and the refrigerator compartment evaporator I checked for leaks and pull a vacuum on the system. I charged the unit with 5.5 ounces of 134A. I instructed the customer to let us know immediately if the unit begins to warm up at all. All operations check OK; pckd up 1 W11116006 (evaporator)

Near Country Cottage Ln, Cave Spring, VA 24018

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