Near Victoria, TX 77905
Michael
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW4816FW0 "Found F2E1, F9E1 error codes, cleared error codes and tested the drain pump manually, removed the drain pump to check for obstruction, found the impeller was bad, inside new drain pump, calibrated and performed an automatic diagnostics test, completed with no issues or error codes, the appliance is draining and working normal"
Near Victoria, TX 77905
Michael
Job Details: 12/23/2020
WASHER MAYTAG MVWX655DW2 "Not completing the wash per customer F8E1 error code, cleared error code, tested the inlet valve, it’s working normal. Calibrated and performed a diagnostics test, completed with no issues or error codes. The hot water is not hooked up, advised the customer with these cold temperatures it’s going to call for hot water because the appliance senses the water is too cold, therefore if it doesn’t get the hot water after about 6 minutes it will drain the water and not complete the wash cycle, the appliance is working normal"
Near Kingsville, TX 78363
Adam
Job Details: 12/23/2020
WASHER MAYTAG MVWC416FW1 Inspection of unit shows error code for high water temperature in rinse and Off balance load. Further inspection shows wash plate is free spinning from gear case. Unable to remove wash plate. Replace gear case actuator capacitor clutch belt and water valve to resolve issue. Job will require authorization. Have not set return date pending insurance quarry.; rqstng P&A on 6 8533953 (screw)s and 1 W10003790 (screw) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10680217 (washplate) and 1 W10680220 (agitator) and 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W10869799 (valve) and 1 W10870912 (gearcase)
Near Robstown, TX 78380
John L.
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB03 "Inspected unit, checked lines for issues and for water. No issues with lines, tested icemaker. Icemaker is functioning but when calling for water valve hums but does not open to allow for fill. Replace valve to resolve issue.; ordrng 1 W10498995 (valve-inlt)"
Near Skidmore, TX 78389
John L.
Job Details: 12/23/2020
RANGE KITCHENAID KFGC506JSS00 "Inspected unit, found issue with igniter on burner that will not turn on. Will have to replace ignitor to resolve this issue. Issue with flames or do to spreaders, Will need to replace these to resolve these issues.; ordrng 1 W10892492 (Orifice) and 1 W10891974 (Flame spreader) and 2 W10891746 (Flame spreader)s"
Near Corpus Christi, TX 78416
Adam
Job Details: 12/23/2020
RANGE AMANA ACR4303MFB3 Installed component tested unit issue resolved.
Near Portland, TX 78374
Adam
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Yellow and white 120v driver bored. Sr# 7729550221. According to tech line unit can take a few seconds to power on also there’s no way to confirm if the driver board is bad if lights are working as intended during appointment. Only way to Confirm board is in not working order would be to take voltage while The lights are not working. Tech line also states one light pack can take out the other causing this issue but if both lights are working lights would not be the issue. Before leaving home tested refrigerator one more time lights did not respond. Testing component for 120 V no bolts were found. Tested out as bad driver board. Customer is aware of the cost of the component and will be declining any further service.
Near Victoria, TX 77904
Michael
Job Details: 12/23/2020
WASHER MAYTAG MVW7232HW0 "Lid lock not working. F5E4, F7E9, F0E3, F0E5, the strike was broken off, they aren’t sure it was broken, ordered the part, go ahead and order the latch just in case, rescheduled the customer. This is a nursing home, the manager requested a couple more strikes and will pay for them. ; ordrng 3 W11457841 (STRIKE )s"
Near Corpus Christi, TX 78414
Adam
Job Details: 12/23/2020
WASHER MAYTAG MVWB765FW2 Install components calibrated unit ran verification cycle issue resolved
Near Victoria, TX 77904
Michael
Job Details: 12/23/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Customer states it’s leaking from underneath. Looked under the sink cabinet and found the drain line was laying at the bottom of the cabinet, rerouted the drain line with a loop, ran a diagnostics test, there is no visual leaks underneath the appliance, completed with no issues, no leaks, possible the water was backing up into the appliance and leaking out the door, the appliance is draining and working normal"
Near Refugio, TX 78377
John L.
Job Details: 12/23/2020
RANGE AMANA ACR4303MFB3 "Inspected unit, found element to be damaged. Replaced element, when doing so found issue with harness. Harness has sustained damaged from short and will need to be replaced to resolve issues.; ordrng 1 W11134841 (harns-wire) and 1 3196548 (thermal fuse)"
Near Corpus Christi, TX 78414
Adam
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Inspection of unit shows water valve partially closed only allowing a small portion of water volume to pass through the unit which intern is causing poor ice distribution As well as water dispenser at a low trickle. Replace valves to resolve issue.; ordrng 1 W10341329 (valve) and 1 W10394076 (valve-inlt)
Near Sinton, TX 78387
John L.
Job Details: 12/23/2020
RANGE WHIRLPOOL WEG745H0FS0 "Inspected unit, found the flames were coming out to low on unit. Made adjustments to valves, issue has been resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Inspection of unit shows dimple/deformity in refrigerator door liner which is causing rocker switch not to be depressed completely. Replace door to resolve issue. Have not set return date pending part arrival; ordrng 1 W11256280 (dor-fip)
Near Refugio, TX 78377
John L.
Job Details: 12/23/2020
DISHWASHER AMANA ADB1400AGB1 "Inspected unit, found signs of leak at water connector to unit. Readjusted, issue resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 12/23/2020
WASHER AMANA NTW4516FW3 Inspection of unit shows no error codes. Manual testing of major component show water valve not allowing water to enter tub. Replace water valve to resolve issue; ordrng 1 W11101906 (valve)
Near Seadrift, TX 77983
Michael
Job Details: 12/23/2020
WASHER MAYTAG MVWB865GW0 "Making a whistling noise per customer, heard a video, it’s happening during agitation. Tested the agitation and spin cycles on manual test, no abnormal noises, I did find a coin between the wash plate and tub that is no longer scraping on the wash plate, I as unable to remove the coin or wash plate, calibrated and performed a diagnostics test, completed with no issues or error codes, no longer making the noise, the appliance is working normal"
Near Goliad, TX 77963
Michael
Job Details: 12/23/2020
WASHER MAYTAG MHW6630HC0 "Customer said it doesn’t spin out all the water. F0E2 over suds error code. Cleared error code, filled the appliance with water and then drained it to clean out any possible soap in the line, tested the spin cycle, all working normal. Ran a quick wash diagnostics test, completed with no issues or error codes. This is a lodge and some of the soap they are using isn’t HE, advised that’s what needed to be used and not overfill with soap."
Near Victoria, TX 77901
Michael
Job Details: 12/23/2020
RANGE AMANA AGR4230BAB3 "Called the customer enroute to the location twice, no answer, no vm, arrived at the location, no answer at the door, called the customer again and she answered. She said she didn’t need us to come in and look at the appliance because they fixed it."
Near Port Lavaca, TX 77979
John L.
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH78019HZ1 Tech was assigned as a helper;
Near Port Lavaca, TX 77979
Michael
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WMH78019HZ1 "Removed the MW and installed the parts ordered, tested the appliance, it’s heating and working normal, no error codes, put the appliance back in place."
Near Port Lavaca, TX 77979
Michael
Job Details: 12/23/2020
DISHWASHER AMANA ADB1400AGW1 "Not draining, removed the water with a shop vac, F6E4 error code, Installed drain pump, didn’t solve the issue. Removed the hose from the disposal, clogged up with grease, cleaned it out, filled the appliance with some water and tried to drain it, still wouldn’t drain, pulled the appliance out and removed the drain hose, found it had about 12 inches of grease in the line, blew it out with a water hose, put hose and appliance back in place and tied everything in, filled the appliance with some water and canceled to drain, the appliance is draining and working normal"
Near Kingsville, TX 78363
Adam
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Installed component issue resolved. Customer inspect the door to make sure it was to her satisfaction before completion. Issue resolved
Near Kingsville, TX 78363
John L.
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Install components, while attempting to charge unit compressor would not draw charge. Issue with compressor, Compressor does not stay on long enough to dry charge will need to replace to resolve this issue.; ordrng 1 W11225065 (Compressor)"
Near Corpus Christi, TX 78411
Adam
Job Details: 12/23/2020
ICEMAKER KITCHEN AID KUIX305ESS2 Install component tested unit issue resolved.
Near Portland, TX 78374
John L.
Job Details: 12/23/2020
DRYER MAYTAG MEDB835DW "Inspected unit, found a loose screw trap within felt of drum. This was causing noise issue with dryer, checked all around field for any other issues. None found, tested after removing screw, sound issue has been resolved"
Near Portland, TX 78374
John L.
Job Details: 12/23/2020
DRYER WHIRLPOOL WED8500DC "Inspected unit, ran diagnostics. Received F4 E3 restricted airflow, tested unit for airflow, no issues found pertaining to airflow. Possible issue with moisture sensor and/or control board, replace these to resolve issue. Control board already on order for this unit ordering other parts as needed.; rqstng P&A on 1 W10657328 (wire) and 1 W10608814 (electrode)"
Near Corpus Christi, TX 78414
John L.
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Inspected unit, issues is with mullion. Upper fitting came loose, readjusted million. Issue has been resolved."
Near Corpus Christi, TX 78405
Adam
Job Details: 12/23/2020
RANGE AMANA ACR4303MFB4 Install component tested unit issue resolved
Near Corpus Christi, TX 78417
Adam
Job Details: 12/23/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Install components tested unit issue resolved. I did advise customer of a 24 hour wait. Before unit comes back to temperature also to discard first three batches of ice before consuming.
Near Alice, TX 78332
Adam
Job Details: 12/23/2020
RANGE AMANA ACR4303MFS3 Install component tested unit issue resolved
Near Alice, TX 78332
Adam
Job Details: 12/23/2020
WASHER MAYTAG MVWC565FW2 Inspection of unit shows error code for off-balance load. Which goes hand-in-hand with customers complaint of unit not spinning out all the water at the end of cycle. Customer states it’s only happened one time. Calibrating and running verification cycles show all functions work as intended. I did remove several coins from around the bottom of wash plates. Instructed customer on proper soap And clothing distribution. Issue resolved
Near Corpus Christi, TX 78413
John L.
Job Details: 12/23/2020
ICEMAKER KITCHENAID KUIX505ESS2 "Install components, verified unit made ice after installation. Unit is now producing ice and issue has been resolved."
Near Taft, TX 78390
John L.
Job Details: 12/23/2020
DISHWASHER AMANA ADB1400AGB1 "F4E3 wash motor not working, checked connections. No issues, cant feel motor trying to run but will not. Replace wash motor to resolve issue.; ordrng 1 W10837402 (pump&motor)"
Near Port Aransas, TX 78373
John L.
Job Details: 12/23/2020
ICEMAKER WHIRLPOOL GI15NDXZS2 "Installed components, tested after installation. Verified unit is making ice, issue resolved."
Near Alice, TX 78332
Adam
Job Details: 12/23/2020
WASHER WHIRLPOOL WTW4815EW1 Customer complaint of unit not rinsing correctly. Inspection of unit shows no error codes. Manual testing of all major functions show good function no issues. Calibrated unit and ran verification cycle issue resolved. I did ask the customer to show me what kind of soap she is using but she said she buys the large container and fills a smaller one separately so unsure if customer is using high fission C soap or not. Also ask customer to show me where or how much she feels Soap cap to customer states she feels it all the way. I did advise customer this is incorrect and advised her on correct loading and distribution of soap. Issue resolved
Near Aransas Pass, TX 78336
Michael
Job Details: 12/23/2020
WASHER MAYTAG MVWC465HW2 "Not completing the wash cycle per customer. F8E1 error code, cleared error code. Calibrated and performed a an automatic diagnostics test, completed with no issues or error codes, the appliance is working normal. Although you only wash in cold water, the issue is caused by the appliance sensing the water is too cold, therefore it calls for hot water to get to the correct temperature. The hot water isn’t hooked up, the issue will problem continue with these colder temperatures."
Near Corpus Christi, TX 78411
Adam
Job Details: 12/23/2020
ICEMAKER KITCHENAID KUIX335HPS00 Inspection of unit shows icemaker circulating water and producing ice but once ice is released onto grid cutter unit stops will not cut ice and will not continue producing. Replace transformer control and grid cutter to resolve issue. Job will require 2 count. Also helper.; ordrng 1 W10485951 (transformr) and 1 W10783275 (grid-cuttr) and 1 W10886282 (cntrl-elec)
Near Aransas Pass, TX 78336
Michael
Job Details: 12/23/2020
RANGE AMANA ACR4303MFB3 "Installed part ordered, preheated to 350 with my meter, the appliance is heating and working properly"
Near Aransas Pass, TX 78336
Michael
Job Details: 12/23/2020
DRYER WHIRLPOOL WED5100HC0 "Not heating per customer customer. F3E2, cleared error, ran the appliance in diagnostics, it shut off right away, unplugged it to reset the control, voltage is good at the wall outlet and appliance, ran diagnostics, it’s sensing properly and not shutting off right away, sensor is good, rechecked faults, no faults, ran the appliance, it’s getting hot and working normal, no faults, the appliance has good airflow and working normal"
Near Corpus Christi, TX 78417
Adam
Job Details: 12/23/2020
RANGE AMANA AER6303MFS2 Inspection of unit does show air code F1E0 internal board failure. According to Notes control board has already been ordered. I have not set return date pending part arrival.; schdld next appmnt for 1/5 TUE !
Near CORP CHRISTI, TX 78405
Adam
Job Details: 12/23/2020
DRYER WHIRLPOOL WED49STBW1 Contacted customer on file to give them a heads up on arrival time and double check the address address is New Mexico. Spoke with customer may be apologies instructed her to reach out to whirlpool customer service to schedule a correct appointment.
Near Corpus Christi, TX 78410
Adam
Job Details: 12/23/2020
DRYER MAYTAG MEDC215EW1 Installed components tested unit issue resolved
Near Taft, TX 78390
John L.
Job Details: 12/23/2020
RANGE WHIRLPOOL ACR4303MFB3 "Install board, issue has been resolved."
Near Aransas Pass, TX 78336
Michael
Job Details: 12/23/2020
WASHER MAYTAG MVWX655DW2 "Taking too long to fill and doesn’t complete the wash cycle per customer. No error does, tested the inlet valve on manual, has good water pressure on both sides, also tested spin and agitation cycles, work normal, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Near Sinton, TX 78387
John L.
Job Details: 12/23/2020
WASHER AMANA NTW4516FW3 "F8E1 long fill, checked lines for obstructions. Found obstruction on cold side, removed obstruction. Issue has been resolved."
Near , TX 78370
John L.
Job Details: 12/23/2020
WASHER MAYTAG MVWB855DC3 "Installed component, tested after installation. Unit now functioning, issue has been resolved."
Near Corpus Christi, TX 78405
Michael
Job Details: 12/23/2020
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Installed lights ordered, the lights are working normal, temperatures in the FC is good and ice maker now making ice."
Near Corpus Christi, TX 78418
Michael
Job Details: 12/23/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Installed control, still didn’t solve the issue, installed 2 switches W1021197, didn’t solve the issue. Found the door was aligned causing the door not to make good contact on the left side switch, adjusted the door, the appointment is working normal"
Near Aransas Pass, TX 78336
Michael
Job Details: 12/23/2020
WASHER WHIRLPOOL CAE2745FQ1 "Installed parts ordered, no water hook up, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is powering on and working normal"
Near Corpus Christi, TX 78404
Michael
Job Details: 12/23/2020
DRYER MAYTAG MEDC215EW1 "Installed parts ordered, also installed part WP3977767 thermostat,-fix , the appliance is heating and working normal."
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW4816FW2 Found water to the unit turned off. Code F8e1 present. Reset and recalibrated the unit. All checks ok.
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/22/2020
MICROWAVE WHIRLPOOL MMV5219DS1 Door switch not operating correctly. Replaced all three switches. ; used 3 W10727360 (Switch) from stock
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/22/2020
REFRIGERATOR GE GDS18SCPARSS Found incomplete frost pattern. Needs compressor. WR87X20798. Compressor. did not want to proceed with work. ; ordrng 1 WR87X20798 (Compressor)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 21.9k6.49kRC evap not running. Needs evap fan. ; ordrng 1 W10633627 (Evap fan)
Near Wytheville, VA 24382
Uriah B.
Job Details: 12/22/2020
WASHER ROPER RTW4516FW2 Replaced inlet valve. All checks ok.
Near Salem, VA 24153
Chris S.
Job Details: 12/22/2020
ALPHA WHIRLPOOL WFW72HEDW0 The drain pump was clogged causing drain error codes. I cleared the debris from the pump and cleared codes. All operations check ok.
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW4816FW2 "F7e5Lid switch not responding properly. Shifter also not reading properly. Needs switch, control, actuator. ; ordrng 1 W11307244 (Lid switch) and 1 W11170319 (Control) and 1 W10913953 (Actuator)"
Near Daleville, VA 24083
Uriah B.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDF550SAHS0 "Intermittent failure and having to reset unit due to glitch in the UI. Will replace both controls. Someone will be in clubhouse from 12-3. If not able to make it during that time frame, please schedule for following Monday.; ordrng 1 W11230393 (UI board) and 1 W11230457 (Control)"
Near Radford, VA 24141
Uriah B.
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW4816FW2 Cold side of inlet valve has a shot solenoid. Needs valve assembly. ; ordrng 1 W11210459 (Valve)
Near Roanoke, VA 24012
Chris S.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL KDTE104ESS3 There was a screw underneath the float causing the drain pump to run continuously. I removed the screw and checked operation. All operations check ok.
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/22/2020
MICROWAVE WHIRLPOOL MH1150XMT0 "replaced magnetron, diode, capacitor. all checks ok"
Near Roanoke, VA 24018
Chris S.
Job Details: 12/22/2020
OVEN WHIRLPOOL KRMF706ESS01 The right door is damaged from the oven door hitting it. Customer prepaid for the door. ; ordrng 1 W10815687 (dor-fip ss)
Near Hollins, VA 24019
Chris S.
Job Details: 12/22/2020
LAUNDRY WHIRLPOOL MVW7230HW0 I installed the control board and checked operation. All operations check ok.
Near Roanoke, VA 24013
Chris S.
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW4816FW2 There is an F1E1 error code indicating that the control is failing. ; ordrng 1 W11170319 (cntrl-elec)
Near Troutville, VA 24175
Chris S.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 The ice bin auger was frozen and not able to turn. I cleared the ice and instructed customer to clean the ice bin periodically to prevent it from happening again. All operations check ok.
Near Elliston, VA 24087
Chris S.
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW6620HC0 The unit is off balance when in a spin. Customer will install washer and see if that makes a difference. If not we will order and replace the shocks.
Near Roanoke, VA 24017
Chris S.
Job Details: 12/22/2020
ICEMAKER WHIRLPOOL WRX735SDHZ03 The ice dispenser is crushing when set to cube. I instructed customer on cleaning the ice bin periodically. ; ordrng 1 W11185686 (ice-contnr)
Near Roanoke, VA 24015
Uriah B.
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW4816FW2 Replaced lower wire harness. All checks ok after test cycle.
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Checked wiring and power to the unit. Checked operation in diagnostic. All operations checked ok at this time. Reset unit. No error codes present. If callback, recommend replacing control and thermostat. ; used 1 Wp8567668 (Tie) from stock"
Near Vinton, VA 24179
Uriah B.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced icemaker. Went immediately into harvest and filled. Cx to observe.
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/22/2020
DISHWASHER KITCHENAID KDPE334GPS0 Replaced dispenser door. All hecks good.
Near Converse, TX 78109
S. L.
Job Details: 12/22/2020
WASHER MAYTAG MVWB835DW5 Removed console replaced inlet valve tested no leaks ran calibration all operations normal.
Near Cibolo, TX 78108
S. L.
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW6620HC0 Removed front top and rear replaced dampers then replaced circulation hose and bellow installed new clamp then went to rear replaced ACU tested unit no vibration no leaks all operations normal.
Near San Antonio, TX 78219
S. L.
Job Details: 12/22/2020
RANGE WHIRLPOOL WFG320M0BS3 "Pulled unit out replaced,control ran test all operations normal."
Near San Antonio, TX 78222
S. L.
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW5000DW3 "Removed,console replaced control calibrated unit ran test all operations normal."
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/22/2020
WASHER MAYTAG MHW8630HC0 While replacing the control board I noticed that the NTC harness had the red and black wire disconnected. Not sure if they were loose from the manufacturer or if somehow I dislodged them during the replacement. This repair is a very crowded design for the wire connectors. I tried to inform our customer by yelling his name over 7 times throughout the front and side section of the home and outside. I called and received voicemail and left a detailed message. Part ordered. If feel bad about the delay but these things happen on sophisticated electronics.; ordrng 1 W11316058 (harns-wire)
Near San Antonio, TX 78222
S. L.
Job Details: 12/22/2020
RANGE WHIRLPOOL WFE505W0HB2 Used protected pad pulled unit out replaced control preheated unit tested all operations normal.
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/22/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS05 I found that the thermal fuse has an open line. This will need to be replaced. Part ordered. Our customer paid our service fee in full. Remaining balance upon completion. If thermostat would ultimately need to be replaced. This is a contingency. Part rescheduled for that purpose and rarely needed.; ordrng 1 W10545291 (fuse-thrml)
Near Adkins, TX 78101
S. L.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Removed pantry UI cleared frozen drain tested all operations normal harness not needed.
Near Helotes, TX 78023
Colton B.
Job Details: 12/22/2020
RANGE WHIRLPOOL G7CG3064XS00 "Issue is that all igniters come on by themselves. Found no issue with appliance at the time. Issue could’ve been caused by dirty igniters or moisture on the cook top. If a component is bad it would be the spark module, however the spark module seemed to be working fine. Emailed invoice because customer needed it before releasing funds. Notifying office. ; saved tckt"
Near La Vernia, TX 78121
S. L.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 DOP provided and attached to work order. Found door switch not actuating when left FC door shut used plastic square to correct issue tested all operations normal.; used 1 WP2177331 (PLASTIC SQUARE) from stock
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/22/2020
WASHER MAYTAG MVWB865GC0 Replaced console. Cleared error code. Ran calibration. Re-entered diagnostics. No errors found. Ran test cycle. Unit is now functioning as designed.
Near Boerne, TX 78006
Colton B.
Job Details: 12/22/2020
RANGE KITCHENAID KDRS483VSS04 Issue is no power to unit. Replaced terminal block to resolve issue. Unit now has power. The ovens and control panel work. No operation on griddle or igniters. Ordering new main wire harness and spark modules to resolve issue. Will call customer when they come in. Job is under warranty per a call with SM.; ordrng 1 W10338989 (harns-wire) and 1 WPW10475147 (module-spk)
Near San Antonio, TX 78232
Jim G.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT750SAHZ Replaced heater. Issue resolved.
Near La Vernia, TX 78121
S. L.
Job Details: 12/22/2020
WASHER SAMSUNG WF42H5200AW/A2 2107236223 correct number found pump filter stuck in housing due to warped thread on filter. Needs new filter reschedule next Wednesday.; ordrng 1 DC63-00909A (FILTER)
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 12/22/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 Issue was a frosted over refrigerator evaporator. Replaced defrost sensor to resolve issue. Customer defrosted refrigerator so I did not need the fan scroll. Unit testing good.
Near Boerne, TX 78006
Colton B.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Issue is door not sealing well. Checked gasket, all looked good with no air gaps, no condensation or frost inside as well. Customer concerned with how light the door feels, told him that as long as it’s sealing well there’s no need to worry. 1 yr. additional builder warranty."
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/22/2020
RANGE MAYTAG MER6600FZ2 Installed new parts. Unit is working properly. Job complete.
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced drain hose due to holes after replacement ran dishwasher found water leaking at motor ordering motor to resolve issue.; ordrng 1 W10917110 (pump&motor)
Near Boerne, TX 78015
Douglas H.
Job Details: 12/22/2020
OVEN ELECTRIC [S WHIRLPOOL WOS31ES0JS00 Unit appears to have no power. Pulled unit forward to find in line thermal fuse blown. Ordering fuse to resolve the issue. Also ordering thermostat just in case that blew as well. Fuse assembly on b/o; ordrng 1 WP4449751 (THERMOSTAT ) and 1 WPW10545255 (FUSE)
Near San Antonio, TX 78214
Jesus C.
Job Details: 12/22/2020
WASHER MAYTAG MHW8630HC0 Tested washer. Not dispensing detergent during wash. Detergent pump is running. Will need to replace control. ; ordrng 1 W11322884 (cntrl-elec)
Near San Antonio, TX 78248
Jim G.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Customer on DNS list.
Near San Antonio, TX 78238
Tommy B.
Job Details: 12/22/2020
DRYER WHIRLPOOL WHD3090GW0 "Customer stated that the issue is the unit is not drying clothes. Customer using normal cycle. Called tech line and spoke to Dave. Based on not being able to get unit into diagnostics, tech line recommends swapping out user interface.; ordrng 1 W11089031 (cntrl-elec)"
Near San Antonio, TX 78223
Jesus C.
Job Details: 12/22/2020
MICROWAVE OVEN WHIRLPOOL WML55011HS0 Installed new turntable and motor. No further issues. Tested to complete.
Near San Antonio, TX 78214
Jesus C.
Job Details: 12/22/2020
RANGE WHIRLPOOL WFG525S0JZ0 Installed new DSI board. Bake and broil working. No further issues. Tested to complete.
Near Kerrville, TX 78028
Colton B.
Job Details: 12/22/2020
DISHWASHER KITCHENAID KDTM404KPS "Issue is that the top sprayer is scraping untimely rack. Found top of tub bent in. Was able to pop dent out, unit works well now and looks good cosmeticly."
Near San Antonio, TX 78260
Jim G.
Job Details: 12/22/2020
WASHER MAYTAG MVWB835DW4 Verified a faulty lid lock. ; ordrng 1 W10810403 (lid lock assy)
Near San Antonio, TX 78258
Jim G.
Job Details: 12/22/2020
REFRIGERATOR KITCHEN AID KSC23C8EYB02 "Was able to verify an obstruction of rust, hair(or some fiber) and ice blocking the train tube. I defrosted unit and cleared line from the refrigerator evaporator to the evaporation drain pan underneath the unit. Issue resolved. Collected service fee."
Near San Antonio, TX 78238
Tommy B.
Job Details: 12/22/2020
DRYER WHIRLPOOL WHD3090GW0 Customer stated the unit is leaking water out of the front. Could not duplicate the issue. Customer to monitor the issue for evidence and call if issue persists.