Near Saint Hedwig, TX 78152
S. L.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Lifted unit up removed leg replaced Right Roller leveled unit all operations normal.
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked refrigerator found broken tray on refrigerator, ordering refrigerator to resolve issues.; ordrng 1 W11130444 (icemaker)"
Near San Antonio, TX 78254
Ezequiel V.
Job Details: 01/05/2021
DISHWASHER WHIRLPOOL WDF130PAHB "Replaced sump/motor after replacement tested dishwasher no issues, dishwasher working as designed. Job complete."
Near San Antonio, TX 78260
Jim G.
Job Details: 01/05/2021
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS01 Thermal fuse is out. Tod might also have been affected. ; ordrng 1 WPW10545291 (Thermal Fuse) and 1 WP4449751 (TOD)
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 01/05/2021
ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 Unit not cooling. Rediagnosed unit to find unit had no standing pressure. Checked unit to find the EVAP leaking. Parts under warranty labor not. Ordering EVAP to resolve the issue. Rescheduling compressor Incase compressor damaged from lack of Freon. Evaporator on b/o; ordrng 1 WPW10218037 (EVAPORATOR )
Near San Antonio, TX 78258
Jim G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Unit #1312: verified issue was a damaged icemaker. ; ordrng 1 WPW10300024 (Icemaker)
Near San Antonio, TX 78238
Ezequiel V.
Job Details: 01/05/2021
WASHER MAYTAG MVWB835DW4 "Checked washer found bad pressure switch on control board, ordering board to resolve issue. ; rqstng P&A on 1 W11105155 (cntrl-elec)"
Near San Antonio, TX 78238
Ezequiel V.
Job Details: 01/05/2021
FREEZER WHIRLPOOL WZF34X16DW04 Checked freezer found start device clicking over but compressor not starting ordering start device to resolve issue.; ordrng 1 W10798748 (start-dev)
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/05/2021
THIN-TWIN 24' LE WHIRLPOOL n/a "Tested unit. Found bad cam and gearcase. Replaced cam. Will order gearcase. Spoke to maintenance supervisor . Will continue repairs. ; ordrng 1 W11454741, used 1 W10721967 (CAM) from stock"
Near San Antonio, TX 78253
Richard G.
Job Details: 01/05/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Diffuser is showing model number instead of part number on parts department side. Adding diffuser again to help fix issue.; ordrng 1 W11164593 (diffuser)
Near San Antonio, TX 78242
Jesus C.
Job Details: 01/05/2021
WASHER WHIRLPOOL WTW4816FW Tested unit. No noises during spin and agitate. Found no hot water from valve. Will need to replace valve.; ordrng 1 W10701459 (valve)
Near San Antonio, TX 78232
Jim G.
Job Details: 01/05/2021
DISHWASHER SAMSUNG DMT400RHS/SAA Verified faulty water valve. ; ordrng 1 DD62-00084A (Water inlet valve)
Near San Antonio, TX 78250
Ezequiel V.
Job Details: 01/05/2021
DRYER WHIRLPOOL WED4815EW1 Replaced motor and PTS with no change found broken timer out of packaging reordering timer to resolve issue.; ordrng 1 WPW10185982 (timer)
Near Roanoke, VA 24015
Chris S.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 The icemaker is producing ice again. It completed a harvest with no problem. If the issue persists we will replace the icemaker. WPW10300022
Near Cave Spring, VA 24018
Chris S.
Job Details: 12/31/2020
LAUNDRY WHIRLPOOL MHW8200FW0 The drain pump was clogged. I cleared the clog and checked operation. All operations check ok.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced ACU and UI control. Ran test cycle. All checks ok.
Near Roanoke, VA 24018
Chris S.
Job Details: 12/31/2020
WASHER WHIRLPOOL WFW5620HW0 I installed the control board and checked operation. All operations check ok.
Near Troutville, VA 24175
Uriah B.
Job Details: 12/31/2020
WASHER MAYTAG MVWB765FW0 Replaced the slider. Ran test cycle. All checks ok.
Near Roanoke, VA 24014
Chris S.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 I checked the defrost in diagnostics and it worked as expected. I checked the defrost thermistor and it checked open in diagnostics. I then checked the defrost thermistor at the connector and found the correct resistance reading. I ohms out the wire harness and found it to be good as well. I checked thermistor resistance at the board on the p8 connector. The resistance measurement was correct. I reinstalled everything and checked the thermistor in diagnostics again. It checked good. Customer will observe. All operations check ok at this time
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Refrigerator door was not sealing correctly. Adjusted door and gasket. Reset unit. All checks ok. Cx to observe. ; used 1 Wp8567668 (Tie) from stock
Near Roanoke, VA 24015
Chris S.
Job Details: 12/31/2020
DRYER WHIRLPOOL MDG9806AWW The door switch failed. I installed a new door switch and checked operation. All operations check ok. ; pckd up 1 W10169313 (door switch)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW5000DW3 "Checked full operation. Checked wiring and connections. Checked agitate, spin, drain, fill. Found inlet valve filter blocked up. Cleaned and checked. Secured drain. Reset unit. All checks ok. ; used 1 Wp8567668 (Tie) from stock"
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW5000DW2 "Found unit in emergency drain. Reset and checked wire connections, agitate, spin, drain, fill, etc. all checks ok. ; used 1 Wp8567668 (Tie) from stock"
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
DRYER MAYTAG MEDB835DW3 "Checked wiring and operation. Rattle present from what sounded like the back. Vibration present at console as well. Found imbalance in the lower wheel due to lint build up. Adjusted blower wheel, housing and duct. All checks ok. Cx to observe. ; used 1 Wp8567668 (Tie) from stock"
Near Bent Mountain, VA 24059
Chris S.
Job Details: 12/31/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 I found a leak in the suction side where the line goes into the cabinet. The dye was showing where the line enters the cabinet. I called tech line and they said they will replace the unit. As it isn’t repairable. I recharged the unit so that the customer would have a working refrigerator until the replacement gets delivered.
Near Roanoke, VA 24015
Uriah B.
Job Details: 12/31/2020
WASHER MAYTAG MVWB865GW0 Lid broken. Replaced with new.
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced auger motor. Ran tests. All checks good at this time. If callback, most likely need controls."
Near Roanoke, VA 24017
Chris S.
Job Details: 12/31/2020
M/W OTR MAYTAG MMV4206FW2 The magnatron and capacitor are both shorted. The magnatron is under a 10 year manufacture warranty. Labor to install parts is 98.75; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron)
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Replaced element and switch for rear left burner. Checked baking operation. Nothing abnormal at time of service. Cx experienced long preheat and unit would not get to 400 degrees. Possible glitch in control. Reset unit. Cx to observe. If callback for bake issue, please pre-order control."
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL KDTM404KPS0 F10e2F9e1F7e1F8e4Ran diagnostic. Pump is getting power but is not running. Needs pump and motor. New style pump and motor. Will need extra time. Vent fan checks fine. Wiring ok. Will order control.; ordrng 1 W11416362 (Pump and motor) and 1 W11410066 (Control)
Near Radford, VA 24141
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW4816FW2 replaced inlet valve. ran test cycle. recalibrated. all checks ok.
Near Vinton, VA 24179
Uriah B.
Job Details: 12/31/2020
RANGE WHIRLPOOL WFE770H0FZ2 Front right burner is only always adjusted to high. Needs switch. ; ordrng 1 W10857622 (Front right switch)
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
DISHWASHER KITCHENAID KDFE204KPS0 Found leak on hose side of inlet valve connection. Unable to correct. Needs new braided stainless hose. Cx to call back plumber who installed. Error f8e4 continually blinking. Emptied and Dried out overfill tray.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
RANGE KITCHENAID KFEG500ESS2 Broil element bad. Needs broil element. ; ordrng 1 WPW10544951 (Broil element)
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/31/2020
LAUNDRY MAYTAG MEDC465HW0 "Unit not starting at arrival. Checked fuse, wiring and harness connections. Improper voltage at the receptacle. Cx to call electrician. ; used 1 Wp8567668 (Tie) from stock"
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
RANGE KITCHENAID KFEG500ESS2 replaced broil element. all checks ok. see policy adjust in notes.
Near Salem, VA 24153
Chris S.
Job Details: 12/31/2020
COOKTOP WHIRLPOOL W3CG3014XB02 The regulator is slowly leaking through the diaphragm; ordrng 1 W11170853 (regulator)
Near Roanoke, VA 24019
Chris S.
Job Details: 12/31/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 The drain pump impeller blade is broken. ; ordrng 1 W11497943 (DRAIN PUMP )
Near Roanoke, VA 24012
Chris S.
Job Details: 12/31/2020
WASHER MAYTAG MVW7232HW0 The unit will randomly fail to complete a cycle showing an f0e9. ; ordrng 1 W11419171 (CONTROL BOARD )
Near Roanoke, VA 24016
Chris S.
Job Details: 12/31/2020
OVEN WHIRLPOOL WFG505M0BS3 The igniter is getting voltage but isn’t getting hot enough. ; ordrng 1 W11176454 (igntr-oven)
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW4816FW2 Replaced agitator. All checks ok. I ordered parts from Tribles. One coming direct t9 Leslie from NY. The other held at Roanoke.; ordrd 1 8575076A (Fabric softener dispenser) and 1 WPW10074580 (Barrier cap)
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Air diffuser motor loud and intermittent. Needs new air diffuser. ; ordrng 1 W11236851 (Air diffueser)
Near Roanoke, VA 24012
Chris S.
Job Details: 12/31/2020
DRYER MAYTAG MED7230HW1 The unit is drying as expected but showing an airflow code on the unit as well as the app almost every cycle. I verified that there is no issue with the venting. And the unit is heating at 150 degrees set on high heat. ; ordrng 1 W11441687 (CONTROL)
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL WTW5000DW2 Shift actuator is taking the board out. Checked wiring and actuator. Both check ok. Needs control and actuator. Cx to call whirlpool to see about help. ; ordrng 1 W11116590 (Control) and 1 W10913953 (Actuator)
Near Daleville, VA 24083
Uriah B.
Job Details: 12/31/2020
WASHER MAYTAG MHW5630HC0 Communication error. Per service pointer Needs ACU. ; ordrng 1 W11322901 (Control)
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
WASHER WHIRLPOOL MVW7230HW0 "Checked water level in diagnostic testing. Control did fine, but issue remains. No difference in water level with max fill and with auto sense. Needs control and pressure hose. ; ordrng 1 W11419171 (Control) and 1 WP353244 (Pressure hose)"
Near Radford, VA 24141
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Found RC not keeping temp. RC evap frosted over. Needs control and RC evap fan with thermistors. Will need to be defrosted. If ice box fan needed, W10846539.; ordrng 1 W10843055 (Control) and 1 W11033168 (Evap motor with thrrmistors)"
Near Salem, VA 24153
Uriah B.
Job Details: 12/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ04 Gasket torn. Temp in fridge is freezing items periodically. Ice box was frozen up and not allowing the crush arm from lifting to give cubed ice at dispenser. Cleaned out and all checks ok. ; ordrng 1 W10830055 (Gasket)
Near Vinton, VA 24179
Uriah B.
Job Details: 12/31/2020
KITCHEN WHIRLPOOL WDT730PAHZ0 Pump and motor not running. Needs pump and motor assembly. ; ordrng 1 W11085683 (Pump assembly)
Near Hollins, VA 24019
Uriah B.
Job Details: 12/31/2020
COOKTOP KITCHENAID KFED500ESS03 Found enamel had chipped off in the upper oven toward the front. See pictures. Will submit to warranty. Cx concerned with heat transfer and fire. ; saved tckt
Near Boerne, TX 78006
Colton B.
Job Details: 12/24/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Issue is a no cool refrigerator. Replaced main control to resolve issue. All fans and compressor were running. Accidentally broke the dispenser UI, ordering a new one to get the dispenser working again. Also rescheduling the door UI. Unit should be cooling now though.; ordrng 1 W11330490 (panel-ui)"
Near Converse, TX 78109
S. L.
Job Details: 12/24/2020
DRYER AMANA NED4655EW1 Found open operating thermostat needs new thermostat rescheduling Monday ; ordrng 1 WP3387134 (thrmst-fix)
Near Universal City, TX 78148
S. L.
Job Details: 12/24/2020
WASHER MAYTAG MVWC565FW2 Checked suspension this was good ran unit in test mode no errors. Ran service cycle valves good pump good shifter good found high vibration in spin due to gear case found basket and gearcase need to replaced to correct vibration issue. Call when parts come in.; ordrng 1 W10752719 (basket) and 1 W11454734 (GEARCASE)
Near San Antonio, TX 78249
Shawn W.
Job Details: 12/24/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 The unit is leaking during drain on the left side where the drain hose is contained on left side. Parts needed ordered. No closing document available on this visit. This unit should be under warranty.; ordrng 1 3385556 (drain hose) and 1 W10878507 (inlet tubing) and 1 WP8531323 (gasket) and 1 WPW10195536 (water inlet port) and 1 WPW10292152 (parts-misc) and 1 WPW10545278 (drain hose)
Near Cibolo, TX 78108
S. L.
Job Details: 12/24/2020
RANGE WHIRLPOOL WFG320M0BS3 Found 0 volts to bake ignitor surface burners working temp sensor good needs control and since bake ignitor has slight crack ordered one of these.; ordrng 1 W11126814 (CONTROL) and 1 W11176454 (IGNITOR )
Near San Antonio, TX 78248
Shawn W.
Job Details: 12/24/2020
COOKTOP GAS KITCHEN AID KCGD500GSS00 Our customer is still working on a date. I input the soonest date I found on entitlements. No receipt currently available but it looks like it is under warranty. The bezels that are glued in by design are not bonding correctly to the main top. I called Tech Line and spoke with Leon to inquire about the glue. He informed me that the bezel comes with glue and rip off tape. Parts ordered.; ordrng 1 W11240529 (bezel-knob) and 1 W11240529 (bezel-knob) and 1 W11240529 (bezel-knob) and 1 W11240529 (bezel-knob) and 1 W11240529 (bezel-knob)
Near San Antonio, TX 78260
Jim G.
Job Details: 12/24/2020
MICROWAVE OVEN JENN-AIR JMW3430IL02 Verified faulty UI console. Details notes to Tech indicate art is already on order. Please contact customer once part is available for install. ; saved tckt
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 The unit is not defrosting and the evaporator is freezing up. Cold in freezer warm in RC. Parts ordered.; ordrng 1 W11405276 (HARNESS WIRE) and 1 WP2315549 (evap fan motor) and 1 WPW10495967 (heater)
Near Cibolo, TX 78108
S. L.
Job Details: 12/24/2020
DRYER WHIRLPOOL WED5100HW1 Found door not shutting all the way nothing out of square ordered both hinges to resolve issue.; ordrng 2 W11116025 (HINGE )s
Near San Antonio, TX 78260
Jim G.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL JFC2089BEP01 Ice maker is failing mechanically. Ice maker is needed. ; ordrng 1 W10884390 (Ice maker kit (modular))
Near San Antonio, TX 78259
Shawn W.
Job Details: 12/24/2020
WASHER WHIRLPOOL WFW5620HW2 "Our customer has had the dispenser popping open during cycle. According to Technical Service pointer W11481731 dispenser leak, this unit needs the updated dispenser that has an updated spray pattern.; rqstng P&A on 1 W11465532 (DISPENSER ASSEMBLY)"
Near San Antonio, TX 78232
Shawn W.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB This unit is in warranty. Picture of receipt updated. Our customer is having problems with the ice producing crushed ice when they do not want crushed ice. I checked the solenoid and it is operating as designed. I was able to replicate our customers problem. We will have to change both the solenoid and the ice bin. Parts ordered.; rqstng P&A on 1 W11185686 (ice-contnr) and 1 WPW10309866 (solenoid)
Near Boerne, TX 78006
Colton B.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Issue was a leaking dispenser. Finding issue to be that the ice compartment door was not sealing well. Replaced door, seal seems to be much better. Unit testing good, collected P&L."
Near San Antonio, TX 78232
Shawn W.
Job Details: 12/24/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "I was unable to get the unit to fill or drain. I ran the service test and received error code F2E1 User Interface Stuck Key. The unit filled, washed and drained in service test. This unit needs new electronics. Parts ordered.; ordrng 1 W11302464 (console) and 1 W11305297 (cntrl-elec)"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/24/2020
REFRIGERATOR AMANA ART308FFDB06 "Issue is a no cool refrigerator. Found no frost pattern on evaporator. Evaporator wasn’t even cold. Compressor doesn’t want to stay on, even with a new start device. Finding issue to be a seized compressor. Ordering new compressor and returning. ; ordrng 1 W11209866 (compressor)"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 12/24/2020
WASHER MAYTAG MHW8630HW2 "replaced pressure switch due to low flow indication after replacement tested washer no issues, washer is working as designed. Job complete."
Near San Antonio, TX 78250
Richard G.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Original issue was never fixed. Ice is still not dispensing. Found auger motor slipping when turning, not moving the ice to be dropped. Will need to replace auger motor, spacer, and impeller.; ordrng 1 W11378860 (SPACER) and 1 WP63052 (IMPELLER) and 1 WPW10317991 (motor)"
Near San Antonio, TX 78232
Jim G.
Job Details: 12/24/2020
DISHWASHER WHIRLPOOL WDT750SAHZ Did discover 7-1 error(fault code). Ran diagnostics and service mode to alleviate issue. Issue resolved.
Near Cibolo, TX 78108
S. L.
Job Details: 12/24/2020
WASHER WHIRLPOOL WTW6120HW0 Found strike broke off in latch assembly ordered both call when parts come in.; ordrng 1 W11394572 (LATCH) and 1 W11457841 (STRIKE)
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/24/2020
RANGE WHIRLPOOL WGE745COFS01 Issue is that the oven temps are not consistent. Called ahead to customer. Customer doesn’t want me coming out without parts. Ordering comtrol and oven sensors just in case. Will call customer when they arrive. ; ordrng 1 W10877730 (cntrl-elec) and 2 WP7430P044-60 (top-oven)s
Near Boerne, TX 78006
Colton B.
Job Details: 12/24/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced control. All door switches are still checking good. Unit testing good.
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/24/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Element is cracked. Will need to replace element. Spoke with employee at front. Will send invoice. Customer will contact if they want to decline service. ; ordrng 1 W10518394 (heater)
Near San Antonio, TX 78260
Jim G.
Job Details: 12/24/2020
MW-HOOD COMBO MAYTAG MMV1175JZ0 Sterlimg SR# 7729409375 interlock kit sent is not correct on parts list. Reordering correct kit as per techline. Also control has defective light(lamp) voltage. ; ordrng 1 W11244494 (Interlock Assemby (full kit 2 interlocks w/ 4 switches)) and 1 W11391714 (Control)
Near San Antonio, TX 78258
Jim G.
Job Details: 12/24/2020
DRYER WHIRLPOOL WED5620HW1 Verified thermal fuse is out of range. Replacing heater as a. Precaution. ; ordrng 1 W10909685 (Thermal Fuse) and 1 WP3387747 (Heater)
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/24/2020
VENT HOOD WHIRLPOOL UXT5236BDS1 "Found that the screws holding the bracket holding in the motorway not set into the upper bracket but the sheet metal would not support a full brace. I was able to get it to hold by not driving in the screws all the way and securing the bracket with zip tie WPW10339879, unit is not making loud noise anymore. Functioning as designed.; used 1 WPW10339879 (ZIP TIE) from stock"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 12/24/2020
WASHER MAYTAG MVWC565FW1 "Went to replace gearcase on washer stripped out screw at agitator will need to order agitator and screw as well, unable to remove gearcase.; ordrng 1 W10882734 (agitator)"
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 12/24/2020
WASHER WHIRLPOOL MVWB765FW Called customer to state time of arrival customer stated they no longer need service. Job complete.
Near Helotes, TX 78023
Richard G.
Job Details: 12/24/2020
COOKTOP GAS KITCHENAID KCGD506GSS00 Customer complaint is that the right side burner is not working. Arrived at home and unit was functioning intermittently. Will need to order burner head.; ordrng 1 W10732971 (burnr-head)
Near San Antonio, TX 78260
Jim G.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Heating element was not connected properly causing a frost up. Used wire tie to secure harness properly. Issue rsolved ; used 1 WP8567668 (Wire tie) from stock
Near San Antonio, TX 78253
Jesus C.
Job Details: 12/24/2020
WASHER WHIRLPOOL NTW4516FW3 Tested unit. Water leaking from hot water valve. Replaced water valve. Leaking stopped. No further issues. Tested to complete. ; used 1 W11210459 (VALVE) from stock
Near San Antonio, TX 78254
Douglas H.
Job Details: 12/24/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Last tech found faulty control and filter control per techline. Replaced both parts. That didn’t resolve the issue. Found console not having start button for microwave. Ordering console and fuses to resolve the issue. Console on b/o; ordrng 1 W11188752 (FUSE) and 1 W11297728 (CONSOLE ) and 1 WPW10017410 (FUSE)
Near Boerne, TX 78006
Colton B.
Job Details: 12/24/2020
DRYER MAYTAG MEDB765FC Issue is poor dry performance unit heats and spins well. We have good airflow out of the back. Customer says that it a only happens after a few loads. The issue seems to be in the venting. Informed customer that vertical venting has trouble keeping up with repeated loads and that there could be a restriction in the vent. Unit is testing good.
Near Kerrville, TX 78028
Colton B.
Job Details: 12/24/2020
WASHER WHIRLPOOL WTW5000DW3 Issue was lid not latching. Replaced control and latch. Unit tested good.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/24/2020
MW-HOOD COMBO KITCHEN AID KMHS120ESS "Issue was a noise during heating. Replaced transformer and magnetron to resolve issue. Tried to test unit but miswired it, blew the 20a fuse. Did not have one to replace it with. Ordering two new fuses to finish repair. Returning next Wednesday. ; ordrng 2 W10138793 (fuse)s"
Near San Antonio, TX 78251
Richard G.
Job Details: 12/24/2020
RANGE WHIRLPOOL WFE320M0ES2 Replaced control. Tested to complete. Unit is good to go.
Near La Vernia, TX 78121
S. L.
Job Details: 12/24/2020
WASHER SAMSUNG WF42H5200AW/A2 Found part number parts house have me was for just filter no cap. Called back got correct part number rescheduling Wednesday next week ; ordrng 1 DC97-16991A (FILTER)
Near San Antonio, TX 78232
Shawn W.
Job Details: 12/24/2020
WASHER WHIRLPOOL WTW4816FW2 Ran diagnostics with no errors. I found that the homes plumbing was leaking from the hot water valve. Also found that the drain hose was pushed to far into the stand pipe. I used a zip tie WPW10339879 to secure it. Unit is fully operational once plumbing is addressed.; used 1 WPW10339879 (ZIP TIE) from stock
Near San Antonio, TX 78227
Jesus C.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Tested unit. Good power to auger. Ice bin is stuck. Need to replace bin and auger. ; ordrng 1 WPW10176384 (bin-crush)
Near Converse, TX 78109
S. L.
Job Details: 12/24/2020
RANGE WHIRLPOOL WFG525S0HS1 Found shorted electrode in RF burner and oxidized burner cap ordered both Rescheduling for Jan 4; ordrng 1 W10881749 (cap-burner) and 1 WPW10515459 (igntr-surf)
Near Schertz, TX 78154
S. L.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed control replaced control and UI plugged unit in ran test no errors ice maker cycled through and filled. All operations normal.
Near San Antonio, TX 78255
Douglas H.
Job Details: 12/24/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer stated unit not igniting in oven portion. Upon testing unit, unit functioning properly. Couldn’t get unit to fail. 5 out of 5 times oven igniting and heating. Customer asked for a quote for most common part failing. Customer did not want to replace any parts at this moment since unit is working properly. Quoted 203.11 for P&L. Collected Sc. ESTIMATE ONLY!"
Near Boerne, TX 78006
Douglas H.
Job Details: 12/24/2020
ICEMAKER (STANDA SCOTSMAN SCN60PA-1SU "Customer stated plastic pieces in ice and what appears to be graphite lubricant in ice. Found cause to be faulty bearing in ice breaker and broken ice sweep. Quoted 1311.38 for all costs(priority Sc (minus senior discount), P&L plus tax. Customer wanted to think about repair. Collected priority Sc minus senior discount. ESTIMATE ONLY!; rqstng P&A on 1 02-4628-01 (ICE SWEEP) and 1 A39531-001 (BREAKER WITH BEARING)"
Near San Antonio, TX 78250
Richard G.
Job Details: 12/24/2020
WASHER WHIRLPOOL WTW5000DW3 "Replaced gearcase, control, motor, and drive pulley. Washplate not needed. Calibrated unit, ran through automatic test. Tested to complete. Unit is good to go."
Near San Antonio, TX 78207
Jesus C.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Water leaking from dual valve. Ordering valve. ; ordrng 1 WPW10341320 (valve-inlt)
Near San Antonio, TX 78222
Jesus C.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Tested unit. Will need to replace diffuser and thermistor. ; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Adjusted gasket on refrigerator freezer door , added some sealant to edges due to separation at inner liner, job complete."
Near Helotes, TX 78023
Richard G.
Job Details: 12/24/2020
MICROWAVE OVEN KITCHEN AID KOCE507ESS08 "Replaced inverter board. Tested out unit. Unit is still getting error F1E5. According to tech sheet, next step is to replace the magnetron. Magnetron is covered under extended warranty. Quoted additional close of labor. Customer refuses to pay for labor for work done or additional work."
Near Adkins, TX 78101
S. L.
Job Details: 12/24/2020
DISHWASHER WHIRLPOOL WDF130PAHW1 Pulled unit out replaced harness then sump ran test all operations normal.
Near San Antonio, TX 78250
Douglas H.
Job Details: 12/24/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Last trip found faulty electronic control and UI, as well as missing ice guide. Installed missing ice guide and replaced electronic control and UI. Unit testing good now. No further issues at this point. Advised can take up to 24 hrs to fill ice bin. No further issues at this point."
Near San Antonio, TX 78254
Richard G.
Job Details: 12/24/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HW2 Replaced filter and fuse. Mw had to be removed from cabinet to install. Powered unit back on and received error code F1E4 MW power relay. Control board was likely shorted out when the filter board was shorted out. Will need to replace control board to resolve issue. ; ordrng 1 W11342846 (CONTROL)