Service History 283

Near Corpus Christi, TX 78411
Adam
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Sr#7725922043. Customer called in stating same complaint as last time. Call tech line again with the same issues and complaints customer conveyed to me tech line states nothing wrong with units all functions work as designed. Check line has updated existing SR number.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Needs pump and motor. Available at Tribles and picked up.; pckd up 1 W11085683 (pump&motor)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/02/2019
RANGE WHIRLPOOL WFC310S0ES3 Found breaker thrown because short from broil element to back panel. Broil element was too long because it was not secured correctly. Needs broil element. Also needs main fuse as it broke when servicing trying to pull wire from it to check it. ; ordrng 1 W10856603 (elmnt-brol) and 1 WP3196548 (fuse-thrml)
Near Rockport, TX 78382
John L.
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Installed icemaker, valve and control. Icemaker called for water, did not over fill. No leaks on or around icemaker. Issue resolved."
Near Ingleside, TX 78362
John L.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Looked at unit, does not come with a chute to direct ice when dispensed. Called Techline and spoke with Abby. Explained whether it was normal or a chute was available to install. Separator not designed with chute, Techline advised that customer just has to hold any glasses as close as possible to door when dispensing ice."
Near Kingsville, TX 78363
Adam
Job Details: 10/02/2019
WASHER ROPER RTW4516FW1 Inspection of unit shows error code for lid lock failure. Replaced lid lock to resolve issue.; rqstng P&A on 1 W10682535 (latch) and 1 W10714899 (strike)
Near Robstown, TX 78380
John L.
Job Details: 10/02/2019
WASHER WHIRLPOOL WFW72HEDW "Inspected unit, ran diagnostics. Pulled F3E1 water level error, no other errors pulled. Ran auto test, unit went through test without issue. Ran unit on a normal cycle, found unit not dispensing proper amount of water. Replace water sensor and its components to resolve this issue.; ordrng 1 W10448876 (water level switch) and 1 W10575417 (hose) and 1 W10831586 (trap)"
Near Victoria, TX 77901
Michael
Job Details: 10/02/2019
DRYER ROPER RED4516FW0 "Not heating, thermal cutoff was not plugged in all the way, corrected problem, appliance is heating and working normal"
Near Victoria, TX 77905
Michael
Job Details: 10/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer said the ice dispenser isn’t working, tested the dispenser, it’s working properly. Called tech line and spoke with Kathy SR 7726005751, I explained what I’ve done she suggested I change out the ice bin, motor and shaft, ordered parts ; ordrng 1 W10822606 (motor) and 1 W11129522 (ice-contnr) and 1 WPW10347114 (shaft)"
Near Corpus Christi, TX 78415
Adam
Job Details: 10/02/2019
DRYER MAYTAG MEDB765FC0 Installed components per tech lines instructions issue resolved ran a test load with some throw blankets in dryer stayed shut through a five minute cycle. Issue resolved
Near Corpus Christi, TX 78413
Adam
Job Details: 10/02/2019
WASHER MAYTAG MVWC565FW1 Inspection of the unit shows that it is getting proper voltage. Unable to run a diagnostic board completely dead. Replace control to resolve issue; ordrng 1 W11101488 (cntrl-elec)
Near Kingsville, TX 78363
Adam
Job Details: 10/02/2019
WASHER WHIRLPOOL WTW5000DW2 Install components calibrated unit ran verification cycle all issues resolved
Near Victoria, TX 77901
Michael
Job Details: 10/02/2019
WASHER MAYTAG MVWC565FW1 "The customer was not understanding why she couldn’t get more water during a wash. Explained she would need to put it on deep water wash to get the maximum water fill, except on normal wash which would only do auto sensing. I went ahead and calibrated and performed a diagnostics test, completed with no issues"
Near Conway, AR 72034
Doug M.
Job Details: 10/02/2019
DISHWASHER KITCHENAID KUDS30FXSS9 "Inspected unit for not starting found loose wire nut in junction box,reset wire nut,performed service diagnostics found 10-1,6-6,6-1 error codes,performed resistance test on owi reading to high at 67k ohms out of range,fuse test found lees than three ohms indicating per 10-1 & 6-6 error to replace main control,diagnosed to need main control w10479761,owi sensor,customer does not want to move forward at this time"
Near Corpus Christi, TX 78405
Adam
Job Details: 10/02/2019
WASHER AMANA NTW4516FW2 Inspection of unit shows drain pump continuously running control board will not accept commands and stuck in lock position. Replace control board latch and water pump to resolve issue; ordrng 1 W10682535 (latch) and 1 W10775446 (pump-water) and 1 W11101098 (cntrl-elec)
Near Corpus Christi, TX 78416
Adam
Job Details: 10/02/2019
WASHER MAYTAG MVWX500XW1 Inspection of unit shows error code for motor fault and shifter fault. Replace motor belt actuator and cam assembly to resolve issue. Job will require authorization.; rqstng P&A on 1 W10006353 (CAM) and 1 W10006355 (actuator) and 1 W10006384 (belt) and 1 W10249628 (drive motor)
Near Rockport, TX 78382
John L.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Inspected unit, ran unit in diagnostic mode. Just an icemaker for function, icemaker turns but extremely loud. Icemaker called for water, can hear valve buzz but no water is dispensed. Replace icemaker and valve to resolve this issue.; ordrng 1 W10341329 (valve) and 1 W10394076 (valve-inlt) and 1 W10746960 (icemaker)"
Near Corpus Christi, TX 78410
John L.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRS311SDHW00 "While installing parts, found that new motor did not turn at all. Shaft on new motor frozen. Unable to complete repair, will need to order new motor to resolve this.; ordrng 1 WP2315549 (evap fan motor)"
Near Victoria, TX 77901
Michael
Job Details: 10/02/2019
WASHER MAYTAG MHWE200XW00 "The customer says that the appliance works but they have to close the door harder than normal to get it to start. Saw that the top left side of the front panel was bulged out a little bit where the below goes, unable to push it in. Called and spoke with Chris SR 7726009418, he felt that because it’s an old unit and new parts they need to be broke in and has never heard of a door just blowing open like that or having a bulge like that. The customer was not satisfied with that and not willing to cooperate. Chris advised to go ahead and order the front panel and would document the account ; ordrng 1 WPW10306505 (panel)"
Near Bryant, AR 72022
Doug M.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced all listed parts due to multiple issues with unit not cooling per e1 error code and not making ice
Near Little Rock, AR 72211
Doug M.
Job Details: 10/02/2019
REFRIGERATOR WHIRLPOOL ET1MHKXMQ07 "Inspected unit for not cooling,found unit not running,tapped on thermostat unit started running,rotated defrost timer did not turn unit off,diagnosed to need thermostat and defrost timer; ordrng 1 WP2204605 (thermostat) and 1 WP2314156 (timer-def)"
Near North Little Rock, AR 72116
Doug M.
Job Details: 10/02/2019
REFRIGERATOR MAYTAG MFI2269DRM00 "Inspected unit for not making ice, found water tube to icemaker cracked causing water leak and to freeze in feed tube,diagnosed to need water tube; ordrng 1 W10165840 (tube-water)"
Near Roland, AR 72135
Doug M.
Job Details: 10/02/2019
WASHER MAYTAG MVWB765FW3 "Inspected for knocking noise,tested agitate found knocking noise coming from gearcase ,inspected gearcase found oil coming out of slider area,diagnosed to need gearcase ; ordrng 1 W11134159 (gearcase)"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2019
FREEZER WHIRLPOOL WRX735SDHZ00 "Needs new filter cover. Tab broke off when changing filter. Switch in FC bad. Needs switch. WP12466115SP switchWP67006331 cover, filter; ordrng 1 WP12466115SP (light switch) and 1 WP67006331 (cover-filt)"
Near Troutville, VA 24175
Uriah B.
Job Details: 10/01/2019
FREEZER WHIRLPOOL WRT311FZDB01 Door not sealing properly. Cx to thaw unit out to clear air ducts. Tons of frost in freezer and plugged up evaporator and airflow.LW10599399 - doorWP2261963 - hinge; ordrng 1 LW10599399 (dor-fip) and 1 WP2261963 (hinge-door)
Near Vinton, VA 24179
Uriah B.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Ice build up in ice compartment. Needs cover to make sure sealing properly. Icemaker also dislodged by ice cube. ; ordrng 1 W10873791 (icemaker) and 1 W11212344 (cover-frnt)
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2019
WASHER WASHER MVWB766FW1 "F7E5Found the control not operating the lid lock properly. Lid lock reading fine. Found enabling unit to shift, spin, or agitate properly. Needs basket. Gearcase looked ok. Shifter should be replaced due to the error code as well to be sure. ; ordrng 1 W10754448 (clutch) and 1 W10811957 (spin basket) and 1 W11135392 (cntrl-elec)"
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/01/2019
KITCHEN WHIRLPOOL MDB4000AWB Needs insulation on inner door. Could also need door seal. Cx wants to replace both. WPW10117748. Insulation strip. WP902894 - Door seal if cx wanted; ordrng 1 WP902894 (gasket) and 1 WPW10117748 (pad-ins)
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
WASHER MAYTAG MVWC465HW2 Inspection of unit shows control board stuck in continuous cycle will not always except commands. Also water valve stays open continuously filling unit with water and drain pump sounds extremely stressed. Replace control board water valve and drain pump to resolve issue; ordrng 1 W10775446 (pump-water) and 1 W11025984 (valve) and 1 W11211484 (cntrl-elec)
Near Port Lavaca, TX 77979
Michael
Job Details: 10/01/2019
RANGE WHIRLPOOL WFE505W0HS1 "The customer said the food was burning up when she would bake. Put appliance into diagnostics and the top bake element would come on by itself without activating it. Found error code F6E1, ordered new control.; ordrng 1 W11314391 (cntrl-elec)"
Near Port Aransas, TX 78373
John L.
Job Details: 10/01/2019
WASHER WHIRLPOOL WFW5620HW0 "Inspected unit, found that door latch mechanism has broken and not allowing door to shut and remain closed. Replace locking components to resolve this issue.; ordrng 1 W10804741 (latch) and 1 W10921697 (STRIKE)"
Near Kingsville, TX 78363
Adam
Job Details: 10/01/2019
DRYER WHIRLPOOL WED8540FW1 Inspection of unit shows error code for f4e4 replace motor and control board to resolve issue. Job will require authorization; rqstng P&A on 1 3387610 (sub 661570) and 1 W10211915 (blower wheel) and 1 W10806758 (motor-drve) and 1 W10847936 (cntrl-elec)
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
DRYER WHIRLPOOL MEDB765FW0 "Called tech line due to on going vibrating issues,tech said to put foam tape between motor and blower wheel housing ; ordrng 1 WP697770 (seal)"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
DRYER GE GTDP300GM1WS "Replaced timer due to not advancing to off position,while replacing timer found crack in timer knob,customer wants to replace knob also; ordrng 1 WE1M964 (dryer timer knob - g)"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR "Inspected unit found frost/ice build up in ice room,called tech line,tech said to order icemaker,drain,y clip,pcv,and epoxy to take care of issue per reference #7003378427; ordrng 1 DA81-05595A (EPOXY ) and 1 DA82-02367A (Y CLIP) and 1 DA94-02663A (PCV ) and 1 DA97-15217D (ICEMAKER ) and 1 DA97-19898A (DRAIN )"
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/01/2019
WASHER WHIRLPOOL WTW4816FW2 F8E1F0E2Found adequate water coming into unit. Checked all wire harness connections. Checked spin and agitate functions. Recalibrated. Ran auto test cycle. ; used 1 WP8567668 (TIE) from stock
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found condensation on bottom of both refrigerator door gasket and top of freezer gasket. Adjusted freezer door to try to seal better. Cx to observe. If call back after two days after wiping again, order gaskets, all three."
Near Roanoke, VA 24017
Uriah B.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Called t minutes ahead. Cx answered door and wanted to reschedule.
Near Salem, VA 24153
Uriah B.
Job Details: 10/01/2019
DISHWASHER WHIRLPOOL KDFE104HPS0 Checked wire harness connections. Checked unit operation in test cycle. Recalibrated unit. No error codes found in diagnostics.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2019
DRYER WHIRLPOOL WED7500GC0 279570 latch kit Door not keeping closed during cycle. Replaced latch on door side. ; used 1 279570 (LATCH KIT) from stock
Near Port Lavaca, TX 77979
Michael
Job Details: 10/01/2019
DRYER AMANA NED4655EW1 "The dryer was making a loud noise when tumbling. The customer had already received the dryer kit, installed parts ordered, the appliance is working normal"
Near Robstown, TX 78380
John L.
Job Details: 10/01/2019
WASHER MAYTAG MVWX655DW1 "Installed capacitor and motor onto unit. Ran recalibration on unit followed by an auto test cycle. Unit now running as designed, issue has been resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW00 Customer complaint clicking noise when compressor turns on. Inspection of unit shows capacitor shield had fallen off and was laying against fan. Reset shield issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 10/01/2019
WASHER WHIRLPOOL WFW8540FW1 Sr#7725990992. Inspection of unit shows no error codes And diagnostic cycle shows all functions work as intended. Customer had concern with normal setting not calling for hot water even though she was setting cycle for hot wash. Explain to customer normal setting on this unit is designed to save as much energy as possible. Unit will not always call for hot water if unit does not deem hotter water necessary. Call tech line for documentation of this unit and customer concern. Issue resolved
Near Corpus Christi, TX 78412
John L.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, ran icemaker. Found water leak on supply line, line was not in valve properly. Fixed issue. Problem is resolved"
Near Corpus Christi, TX 78412
John L.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Installed icemaker and harness. Tested icemaker for function, icemaker turns and calls for water. Issue has been resolved."
Near Victoria, TX 77904
Michael
Job Details: 10/01/2019
MICROWAVE WHIRLPOOL WOC75EC0HV01 "Pulled out combination microwave wall oven and installed part ordered, put back in place and tested appliance, it’s heating and working normal"
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Pan rival at home inspection of the unit shows ice been completely full of ice. Testing of harvest cycle on icemaker not consistent. Replace icemaker and advise customer of a wait. For unit to come to temperature before ice production will begin. Issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
DRYER AMANA NED4655EW1 Inspection until it shows proper voltage. Thermal fuse visibly failed/broken. Replace thermal fuse to resolve the issue. Replaced fuse issue resolved; used 1 3392519 (THERMAL FUSE) from stock
Near Aransas Pass, TX 78336
John L.
Job Details: 10/01/2019
WASHER AMANA NTC3500FW "Installed pump onto unit. Tested, pump runs without issue. Issue has been resolved."
Near Portland, TX 78374
John L.
Job Details: 10/01/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 "Installed Magnetron, diode, and therm. Reassembled, and tested unit. Unit is now running without issue. Complete"
Near Victoria, TX 77904
Michael
Job Details: 10/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "The ice maker is working normal, the lights were not on at the top, pulled top panel off and found the wire was not plugged in all the way at the harness, made sure it snapped in, lights are on, no further issues"
Near Conway, AR 72034
Doug M.
Job Details: 10/01/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not heating,found unit is heating,tested air flow to outside,no air flow to outside,checked air flow form unit checked ok,informed customer vent to out needs to be cleaned for better dry results,verified normal operation unit checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit for door closure issues,found doors are working as designed,called tech line no known issues or service pointer,instructed customer on how to use door on this model,verified normal operation unit checks ok"
Near Little Rock, AR 72227
Doug M.
Job Details: 10/01/2019
REFRIG JENN-AIR JFFCC72EFP02 "Replaced water tube assembly due to broken wires on tube heater causing water Lin to freeze not allowing water to icemaker,tested unit operation checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 10/01/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not drum not turning,found drum belt broken,installed dryer kit,tested unit operation checks ok ; used 1 4392065 (DRYER KIT) from stock"
Near Wytheville, VA 24382
Uriah B.
Job Details: 09/30/2019
RANGE JENN-AIR JES9800BAS18 Replaced UI panel. All checks ok.
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/30/2019
WASHER MAYTAG MHW3505FW1 Replaced the hose clip on drain hose. Checked operation and reset. All checks ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMDM00 "WP2198677. Fitting.W10823511. Tube Leak found in the supply line coming to the unit. Repaired with stock tubing and Guess fitting.; used 1 W10823511 (TUBE), and 1 WP2198677 (FITTING) from stock"
Near Hiwassee, VA 24347
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Replaced ice bin. ; pckd up 1 WPW10347093 (ice container)
Near Pulaski, VA 24301
Uriah B.
Job Details: 09/30/2019
BELLA WHIRLPOOL WRF954CIHZ00 "Replaced FC door gasket. Replaced left RC door hinge cover. Replaced left bracket in FC. Had a heck of a time trying to reshape the new gasket. The shipping method for those is atrocious, they are ridiculous to try to reshape. ; O-emld tckt"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Reinstalled the mullion heater and checked operation. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Found mullion heater tab broken. Also found pivot for door missing. Needs not mullion and pivot. Cx would also like to replace bin on door at his cost. ; ordrng 1 WP12722815AP (rail-mulln) and 2 WP487240 (screw)s and 1 WP67003405 (block- piv) and 1 WPW10212139 (bin-cntlvr)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/30/2019
DRYER WHIRLPOOL WED5620HW0 Needs inlet thermistor. Reading was out of range. Ordering all thermostats.Schedule in coordination with another call within the next few days. ; ordrng 1 280148 (cutoff-tml) and 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 09/30/2019
WASHER MAYTAG MVWX655DW1 Found error code F8E1. Found hot water was turned off. Ran calibration. Ran auto test cycle. Secured drain hose. All checks ok at this time. ; used 1 WP8567668 (TIE) from stock
Near Wytheville, VA 24382
Uriah B.
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW4816FW2 No cold water coming through. Replaced inlet valve. All checks ok. ; used 1 W11210459 (INLET VALVE) from stock
Near Dublin, VA 24084
Chris S.
Job Details: 09/30/2019
WASHER MAYTAG MVWX655DW1 Drain pump was running and wouldn’t stop until I reset the control I did a diagnostic cycle and secured drain with a wire tie. All operations check ok. ; used 1 WP8567668 (WIRE TIE ) from stock
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Needs left pantry door slides. Wire harness does not seem to be affecting the close. Left slide sticking.; ordrd 1 W11126007 (adapter) and 1 W11294512 (SLIDE (RIGHT))
Near Wytheville, VA 24382
Uriah B.
Job Details: 09/30/2019
WASHER KENMORE n/a "F35 error code. Pressure sensor bad. Needs pressure sensor. W10156252 - discontinued part, may be possible to get through Marcone, but need to contact rep....Cx to find part and call about install if he doesn’t do it himself."
Near Roanoke, VA 24019
Chris S.
Job Details: 09/30/2019
DRYER WHIRLPOOL WED8000DW4 There was a loose screw in the exhaust tube causing a vibration. I tightened the screw but the vibration is still ongoing. It seems to coming from the exhaust tube will replace and see if it will make the difference. ; ordrng 1 W10608817
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
WASHER WHIRLPOOL WFW85HEFC1 Replaced the pressure sensor. Ran auto test cycle. All checksok.
Near Radford, VA 24141
Uriah B.
Job Details: 09/30/2019
BTM STD DOOR WHIRLPOOL WRB322DMBW00 "Temp in freezer is 6-7 degrees.Product temp in fridge is 39 degreesFC set at 1 (warmest setting)RC set at 4 (recommended)Per techline, replace damper again. Techline doing a product report. SR 7725977961. ; ordrng 1 WPW10594330 (control)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/30/2019
MICROWAVE JENN-AIR JMW2430DS01 Cx started that Goad Appliance Service was coming this afternoon. Did not want me out this morning.
Near Cave Spring, VA 24018
Chris S.
Job Details: 09/30/2019
OVEN WHIRLPOOL WOS72EC0HS01 Instructed the control and the fan. Checked operation. All operations check ok.
Near Cave Spring, VA 24018
Chris S.
Job Details: 09/30/2019
DISHWASHER KITCHENAID KDTE104ESS1 Installed both upper and lower dish racks. Also installed the adjuster kits. All operations check ok.
Near Roanoke, VA 24012
Chris S.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Installed icemaker and cover. All operations check ok. ; pckd up 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)
Near Roanoke, VA 24019
Chris S.
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed inner door and dispenser. All operations check ok.
Near Hollins, VA 24019
Chris S.
Job Details: 09/30/2019
OVEN WHIRLPOOL WFE505W0HW1 Installed door gasket All operations check ok.
Near Christiansburg, VA 24073
Chris S.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed wire harness and icemaker all operations check ok. Customer will observe. ; used 1 W10300024 (ICEMAKER ) from stock, pckd up 1 W10884720 (harns-wire)"
Near Corpus Christi, TX 78410
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Called Techline, spoke with Mark. Explained issues having with unit. Explained that unit had loss of Freon, and dye could not be detected by UV light in rear or evaporators of unit. Techline feels unit is unrepairable. Relayed info to customer.#7725958167"
Near Salem, VA 24153
Chris S.
Job Details: 09/30/2019
BELLA KITCHENAID KRFC704FBS00 I had unintentionally left a small connector undone. Tech said it affects the RC thermistor reading. I reconnected the connector and did test 40 the RC evaporator started to frost during the test. Customer will observe.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
WASHER MAYTAG MVWB865GW0 F9E2F0E2F7E9F2E1Needs console. Power button does not work. Unit also holding power and turning back on where it left off. Needs control board as well. Unit went through test cycle fine when UI was behaving upon arrival. The UI and control went haywire.; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)
Near Salem, VA 24153
Chris S.
Job Details: 09/30/2019
RANGE WHIRLPOOL WFE540H0AS1 Rf heating element is staying on high even when set on low. Will replace the switch and element. ; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
RANGE GE JS750SF3SS Found power to the elements and found broil control working. After a little while temp reading was about 450 near the top and 280 near the bottom. Surrounding element may be weakened and not operating properly though it did ohm out fine. Cx to observe. WB44X20957 element WB27X25361 control board.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Need Chris out to look for leak in sealed system.; O-emld tckt
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
DISHWASHER KITCHENAID KUDK03FTSS2 8194001. Door kit. 31.56WP8270020. - spring. WPW10780877. - pump and motor minimumJets clear of food and debris. Found OWI sensor caked over with debris. Cleaned OWI. Water not pumping strongly through top jets. Suspect weak pump. Prices for pump and door parts above. Please call Joi with pricing. ; saved tckt
Near Corpus Christi, TX 78418
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW00 "Installed compressor, charged unit. Unit is holding pressure, and is cooling. Leveled unit, issue has been resolved."
Near Corpus Christi, TX 78415
Adam
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MFX2571XEW0 Arrived at location customer states icemaker has started to work after cleaning it has declined service on unit. Issue resolved
Near Port Aransas, TX 78373
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWB835DC3 Inspection of unit shows error code for stuck interface and off Balanced load. Manual and automatic testing of unit shows all functions work as designed no shaking or abnormal noises coming from unit. Customer states when error happened was during a betting cycle and stated blanket wound up to one side of the tub. Advise customer and proper loading techniques as well as soap distribution. Issue resolved
Near Corpus Christi, TX 78404
Adam
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Inspection of unit shows all functions working as designed unit is in correct temperature range. Customer complaint of constant water running sound. Further visual inspection of compressor compartment shows customer was leaking water from Home. Issue resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 09/30/2019
REFRIGERATOR AMANA ASD2575BRW01 Install components issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 09/30/2019
OVEN MAYTAG MEW9630FZ03 "Installed the UI and it still didn’t solve the issue, installed the control and it solved the issue, the appliance is working normal."
Near Lake City, TX 78368
John L.
Job Details: 09/30/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed icemaker and chute, as well as sealed icemaker compartment. Leveled unit as well. Issue resolved."
Near Corpus Christi, TX 78404
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWX655DW1 Installed components calibrated unit ran verification cycle all issues resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Unit is out of warranty customer does not wish to continue with service.
Near Alice, TX 78332
Adam
Job Details: 09/30/2019
DRYER MAYTAG MEDX655DW Inspection of unit shows rotary switch has fallen out reset switch into proper position tested unit issue resolved
Near Victoria, TX 77905
Michael
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "There was a sheet of ice under the crisper drawers, it was not draining from the evaporator pan, removed the back cover and it already had the p trap in place, removed the p trap, it was clogged up with debris and no water was draining. Cleaned it out and put back in place and defrosted the the sheet of ice in ff section. The appliance is draining and working normal"
Near Goliad, TX 77963
Michael
Job Details: 09/30/2019
DRYER WHIRLPOOL n/a The customer didn’t want me to work on the appliance at this time
Near Three Rivers, TX 78071
John L.
Job Details: 09/30/2019
ICEMAKER WHIRLPOOL GI15NDXZB2 Installed valve and pump harness. Ran unit after install
Near Robstown, TX 78380
John L.
Job Details: 09/30/2019
COOKTOP KITCHENAID KCES956HBL00 Measurements of cut out 20 3/4” D x 35” W exceed measurements given. Customer will continue with original top