Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1340 customer reviews

Uriah B.

Uriah B.

COOKTOP WHIRLPOOL WCE55US0HB01 Replaced right front burner switch and right front burner element. All checks ok.

Near Yellow Mountain Rd, Roanoke, VA 24014
Chris S.

Chris S.

DRYER ROPER RED4516FW0 I checked for a heat and found the dryer to be heating as expected. I checked wire harness connections and secured the wire harness with a wire tie. All operations check ok. ; used 1 WP8567668 (WIRE TIE) from stock

Near Fallon Dr, Vinton, VA 24179
Doug M.

Doug M.

DRYER WHIRLPOOL WED7500GW0 "Replaced listed parts due to door being bent causing door closure issues,tested unit operation checks ok"

Near AR-51, Malvern, AR 72104
Douglas H.

Douglas H.

REFRIGERATOR MAYTAG MRT118FFFH01 Unit making loud noise and not cooling. Found issue to be faulty/ceased compressor. Checked pressure high side pressure around 145 psi and low side in slight vacuum. Checked for leaks found no leaks at all. Ordering compressor to resolve the issue. ; ordrng 1 W11092625 (compressor)

Near Cicero Ave, San Antonio, TX 78218
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED5000DW2 "Installed new door seal with adhesive had to,stretch seal over door and doing so got adhesive on inner door and it cured immediately unable to remove adhesive without damaging door. Reordering new seal inner door and clear adhesive.; ordrng 1 W10841140 (adhesive) and 1 W10906683 (seal-door) and 1 WP3389441 (catch) and 1 WP695737 (door)"

Near Glen Castle, San Antonio, TX 78239
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Checked refrigerator found drain pan broken, ordered; ordrng 1 W10633582 (tray-evap)"

Near Hallies Garden, Saint Hedwig, TX 78152
Tommy B.

Tommy B.

DRYER LG DLEX8000V User interface is the issue. Ordering user interface to resolve.; saved tckt

Near Juniper Ln, Boerne, TX 78006
Justin  R.

Justin R.

COOKTOP ELECTRIC WHIRLPOOL JED8430ADB "Found front right element staying one temperature, need to order infinite switch. Need fan switch, need element and infinite switch for front left burner. Collected 113.66 for service call. ; ordrng 1 12002125 (switch-inf) and 1 W10823703 (elmnt-surf) and 1 W10823704 (elmnt-surf) and 1 W11088181 (switch-inf) and 1 WP74009254 (switch- fa)"

Near Co Rd 2744, Mico, TX 78056
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer is unavailable today, is requesting an appointment tomorrow. Says it was supposed to have been rescheduled.; schdld next appmnt for 3/10 TUE !"

Near Overlook Canyon, San Antonio, TX 78245
Jim G.

Jim G.

REFRIGERATOR MAYTAG MSS26C6MFW01 The dampener was left dismantled presumably by the home warranty technician. Verified proper function of the dampener in service modes. Issue resolved. Collected service fee.

Near Hitching Post St, San Antonio, TX 78217
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER MAYTAG MEDB765FW0 Issue unit not heating up. Found bad thermal fuse. Replace from truck stock. Unit now heating. No other issues. Job complete. ; used 1 WP3392519 (FUSE) from stock

Near Huntwick Ln, San Antonio, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC704FSS01 Last tech found unit needed pressure regulator valve. Replaced all parts ordered. Unit functioning as designed now. No further issues at this point. Yes to survey and leave behind.

Near Cypress Trail, San Antonio, TX 78256
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFC704FPS01 "Last trip found faulty spring, dispenser pad, and switch. Replaced all parts to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind"

Near Branson Falls, San Antonio, TX 78255
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Customer complaint is that the refrigerator section is working fine, the freezer section is freezing but not enough. Ordering thermistor and control box.; ordrng 1 W10869714 (contrl-box) and 1 WPW10383615 (thermistor)"

Near Marbach Oaks, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW4 Removed basket replaced gear case and then inlet valves advised customer about leak at shutoff valves in wall and took picture also advised to change out hoses ran calibration tested no leaks at unit all operations normal.

Near Walt Schirra St, San Antonio, TX 78219
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Tested refrigerator. Noise from fresh food evap fan. Fresh food evap has frost buildup. All thermistors are good. Will need to replace evap harness and control. ; ordrng 1 W10797301 (cntrl-elec) and 1 W11098695 (fan-scroll)

Near Burnside Dr, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER JENN-AIR JDB9200CWP2 Removed rack replaced adjusters tested all operations normal.; used 1 WPW10546503 (ADJUSTER) from stock

Near New Sulphur Springs Rd, San Antonio, TX 78263
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer complaint was unit not seal correctly replaced seal to resolve issue unit operating as designed.

Near Breezy Bend Dr, San Antonio, TX 78217
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFE505W0HZ1 Last trip found faulty control due to buttons not functioning properly. Replaced control to resolve the issue. No further issues at this point.

Near Toutant Beauregard Rd, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR AMANA ASI2575GRS01 Found failed ice door causing ice to clump together and not dispense rescheduling for 3/18 first call.; ordrng 1 W11322483 (ICE DOOR) and 1 W11397167 (RETAINER )

Near Rosalina Loop, Converse, TX 78109
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Customer complaint was unit would freeze fridge compartment replaced air baffle and thermistor to resolve issue unit is operating as designed.

Near Pecan Pass, San Antonio, TX 78247
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Complaint of breaker tripping. Checked amp draw, max amp draw was 4.3 amps while heater was functioning. Compressor max amp draw around 1 amp. Unit not causing breaker to trip. Issue appears to be a weak breaker. Recommended to customer to contact an electrician to check/replace breaker. No further issues at this point. Yes to survey and leave behind."

Near Telford Way Dr, Boerne, TX 78006
Steven G.

Steven G.

WASHER WHIRLPOOL CHW9150GW0 Checked washer found selection touchpad not working ordered; ordrng 1 W10135255 (switch) and 1 W10921620 (USER INTERFACE )

Near Crestwind Dr, Windcrest, TX 78218
Steven G.

Steven G.

DISHWASHER KITCHENAID KDPE234GPS0 "Checked dishwasher found unit not washing, will fill and drain but nothing else found bad motor assembly, replaced sump and motor checked operation unit working normal now"

Near Waycrest Dr, San Antonio, TX 78239
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Was able to move fridge in and out finally with no issues. Andrea is assisting from techline to document sticky substance leak that is causing the issue. Unit will need to go up for review, file number 7727331146."

Near Farm to Market 2828, Bandera, TX 78003
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer did not see issue come back over the past week, used it everyday the past week and didn’t experience any issues. Customer will continue to monitor dishwasher no will call if issue comes back. Order W11305308 if customer calls back."

Near Oak St, Lakehills, TX 78063
Richard G.

Richard G.

THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 "Replaced drive motor and actuator. Unit is still having issues with the motor. Ordering lower harness, capacitor, and washer harness.; ordrng 1 W11028053 (harns-wire) and 1 W11158830 (capacitor) and 1 W11417071 (LOWER HARNESS)"

Near Ingram Rd, San Antonio, TX 78245
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Found unit to have bad display board, replaced and tested to complete."

Near Bandera, TX 78003
Jim G.

Jim G.

MICROWAVE OVEN AMANA AMV2307PFS3 Determined issue was due to faulty magnetron and an F1E4 error indicated a faulty microcontroller. Will return to repair. ; ordrng 1 W10754299 (magnetron) and 1 W10849846 (cntrl-elec)

Near Beconsfield St, San Antonio, TX 78216
Devon F.

Devon F.

RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit would not heat correctly replaced control board to resolve issue issue is operating as designed.

Near Stone Cave, San Antonio, TX 78247
Douglas H.

Douglas H.

COOKTOP GAS WHIRLPOOL WCG55US6HS00 "All burners have high yellow flames. Unit has natural gas to unit. Conversion kit not needed. Finding issue to be faulty regulator. Per whirlpools procedure ordering gas line along with regulator to resolve. Gas line is showing as out of stock, didn’t reschedule due to that. ; ordrng 1 30-3131-48 (connector) and 1 W11087445 (regulator)"

Near FAIR OAKS, TX 78015
Tommy B.

Tommy B.

ICEMAKER (STANDA KITCHEN AID KUIX535HPA00 Customer stated the issue is the unit is constantly running. Found problem to be faulty condenser fan motor. Ordering parts to resolve issue.; ordrng 1 W11123104 (motor-cond)

Near Old Kerr Hwy, Fredericksburg, TX 78624
Richard G.

Richard G.

WASHER WHIRLPOOL WFW5620HW0 Replaced control panel and ACU. Tested to complete. Unit is good to go. No email to add.

Near Marbach Garden, San Antonio, TX 78245
Devon F.

Devon F.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display was black replaced UI panel to resolve issue unit operating as designed.

Near Emerald Pass, San Antonio, TX 78258
Steven G.

Steven G.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0AS03 Checked oven found inner glass shattered ordered 120.00 for glass; ordrng 1 W10347596 (door glass)

Near Cypress Barn, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL KSSS48QMX01 "Checked refrigerator checked all components everything checks ok, only found burnt light bulb replaced bulb for customer, everything checks ok, please send receipt to customer they do not have an Email"

Near W El Prado Dr, Olmos Park, TX 78212
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5500XW1 Tested washer. Will not spin or agitate. Found belt has came off pulley. Reinstalled belt. Ran washer. All test pass. No further issues. Tested to complete.

Near Sacramento, San Antonio, TX 78201
Christian G.

Christian G.

RANGE JENN-AIR KDRS483VSS04 Issue stated by builder: latch motor stuck engaged causing door to lock and damaged coating on door. Please review pics. Ordering parts.; ordrng 1 W11029221 (latch-door) and 1 WP9759413 (liner-door)

Near Wildcat Canyon Trail, San Antonio, TX 78023
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint was unit would not light up checked module in left and right wall found module disconnected on right bottom side called tech line they asked me to send pix unit is unrepairable 7727334996 instructed customer to call whirlpool customer service. unit is operating as designed.

Near Bristol Edge, San Antonio, TX 78259
Richard G.

Richard G.

RANGE WHIRLPOOL WFE535S0JZ "Damage to unit is more extensive than originally stated and seen. Unit had been damaged on the left side, including the inner door, trim, side panel,and retainer. Parts exceed initial authorization. Glass door and nameplate installed.; rqstng P&A on 1 W10761018 (trim-door) and 1 WP9761344 (liner-door) and 1 WP9761357 (retainer) and 1 WPW10162245 (panel-side)"

Near SW Loop 410, San Antonio, TX 78245
Steven G.

Steven G.

WASHER MAYTAG MVWC565FW1 "Checked washer found hot water valve not working put unit into diagnostics motor was running without starting anything, ordered valve, control and actuator ; ordrng 1 W10815026 (ACTUATOR ) and 1 W10869800 (WATER VALVE ) and 1 W11101488 (CONTROL )"

Near Huebner Rd, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER WHIRLPOOL WET4024HW0 Issue unit making noise. Ran unit and found duplicate noise. Dryer is running as design. No other issues job complete

Near Horizon Hill Blvd, San Antonio, TX 78229
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FPS01 Replaced valve ran test no leaks all operations normal. Advised of survey.

Near Mesa Park, Schertz, TX 78154
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW2 Customer stated that the unit was non functional all of a sudden. Unit would not enter diagnostics mode. Power to unit from wall is good. Swapped out with new control to resolve issues. Unit testing good now with no further issues.

Near Tanglewood Dr, Fredericksburg, TX 78624
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW Installed new hose. No further issues. Tested to complete.

Near Goliad Rd, San Antonio, TX 78223
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL LSQ9665JQ1 "Timer knob was not aligned with console, this happened when unit was being assembled after diagnostics corrected this tested unit back to working as was before my initial visit last week still needs drive assembly parts customer declined service fee already paid no further charge."

Near Delphian Dr, Universal City, TX 78148
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 Issue unit making noise. Ran diagnostics no error codes. Ran quick cycle no issues. Unit spinning and agitating correctly no loud noise. Washer working as design

Near Rainey Meadow Ln, Live Oak, TX 78233
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFC704FPS00 Tested unit. Ice buildup in the freezer evaporator. Unit is having issues defrosting. Ran diagnostics. Heater not powering on. Not getting power from control. Will need new control. Found evaporator thermistor not reading. Will need to replace harness. Collected service fee. Gave customer estimate for repairs. Customer will contact if they wish to continue repairs. ; ordrng 1 W10655745 (harns-wire) and 1 W10789113 (cntrl-elec)

Near S Pine St, San Antonio, TX 78210
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Found white wire at bottom of wire harness damaged, door would need to be replaced. Customer does not want to repair. Collected 113.66 for service call."

Near Garston, San Antonio, TX 78253
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Rescheduled for when customer is back in town. ; schdld next appmnt for 3/30 MON !

Near Knob Creek, San Antonio, TX 78245
Jim G.

Jim G.

DRYER WHIRLPOOL WED5600XW0 Customer described longer than normal dry times. Verified no error codes store in microcomputer. Confirmed kinks in dryer vent and some blockage in vent and in the wall. Dave SR# 7727335654 confirmed thermistor and control are at fault. ; ordrng 1 WP8577274 (thermistor) and 1 WPW10317636 (cntrl-elec)

Near Windmill Way, San Antonio, TX 78232
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED92HEFW1 Customer stated that the unit is making a loud screeching noise. Found issue to be roller wheel. Ordering dryer repair kit to resolve issues.; ordrng 1 4392065 (dryer repair kit)

Near Riverhill Blvd, Kerrville, TX 78028
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW2 Complaint is afresh cycle. Tested washer. F8E1 error code. Ran diagnostics. No hot water from valve. Replaced bad water valve. Tested washer. Good hot water. No further issues. Tested to complete. ; used 1 W11210459 (VALVE) from stock

Near Bonnieview Rd, San Antonio, TX 78223
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT720PADM1 Unit showing f2e2 UI not responding. Replaced UI to resolve the issue. Unit performing as designed now. No further issues at this point.

Near Paseo Mesa, Boerne, TX 78015
Jim G.

Jim G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 UI was not responding properly and had lines running through. Replaced UI console assembly. Issue resolved.

Near Garibaldi Way, San Antonio, TX 78259
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 "After replacing evaporator, customer called saying unit not cooling,found new evaporator was leaking at joint, replaced evaporator vacuumed and charged unit everything is working normal at this time"

Near Sequoia, San Antonio, TX 78232
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW2 Tested washer. Lost power during diagnostics. Good power to control. Ordering new control. ; ordrng 1 W11320239

Near Interstate 35 Access Rd, San Antonio, TX 78224
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW2 Customer stated that the unit was non functional all of a sudden. Unit would not enter diagnostics mode. Power to unit from wall is good. Swapped out with new control to resolve issues. Unit testing good now with no further issues.

Near Tanglewood Dr, Fredericksburg, TX 78624
Jim G.

Jim G.

COOKTOP ELECTRIC KITCHENAID KICU569XSS00 Replaced UI display (board). Issue resolved.

Near Twin Terrace Way, Spring Branch, TX 78070
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Section of unit shows large amount of ice/frost buildup in the bottom back of freezer compartment. Replace evaporator motor and thermistor to resolve issue.; ordrng 1 12986101 (evap fan blade) and 1 W10280385 (thermistor) and 1 W10728094 (motor-evap)

Near FM 772, Kingsville, TX 78363
Christian G.

Christian G.

RANGE WHIRLPOOL WFG550S0HZ1 Issue stated: grills don’t fit stove. Showed manager how grills are to be aligned on stove stop for proper use. Unit good.

Near Bandera Rd, San Antonio, TX 78254
Christian G.

Christian G.

RANGE MAYTAG MER8700DS1 "Issue stated by customer: range displaying F9E0 error code. Burners not working. Breaker was off, unit was unplugged. Turned breaker back on and plugged in unit. Unit popped breaker. Opened unit back and found ground wire had popped. Customer Paid total, s.call() + (terminal block)in cash. Stated he’ll take care of the rest.; used 1 WPW10245259 (BLOCK-TERM) from stock"

Near Firebaugh Dr, Helotes, TX 78023
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Checked refrigerator found compressor not cooling properly, replaced compressor vacuumed and charged unit everything is working normal at this time"

Near Fawn Ridge, Cibolo, TX 78108
Michael R.

Michael R.

WASHER MAYTAG MHW5100DW0 "F9E1,F3E1,F8E3, cleared error codes, removed back panel, checked for obstruction in drain filter and air tap, pressure switch hose is in good condition, no obstruction. Ran a diagnostics test and the drain pump sounds weak, not pumping out the water causing long drain error code. Ordered part to resolve issue ; ordrng 1 WPW10605427 (pump-water)"

Near Cody Dr, Victoria, TX 77904
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

VENTHOODS WHIRLPOOL WVU37UC6FS0 Issue light not turning on . Found light were not wire on. Wire the light to electric control. Light now turning on. Job complete

Near Serapio Ln, San Antonio, TX 78260
Adam H.

Adam H.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Inspection of unit shows dispenser motor nonresponsive. Also ice container not free spinning. Replace both icemaker and motor to resolve issue. Job will require authorization; rqstng P&A on 1 W10347114 (shaft) and 1 W10564750 (ice-contnr) and 1 W11185741 (MOTOR )

Near Denali Dr, Corpus Christi, TX 78414
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MHW7000AW2 Issue unit making loud noise found stator was faulty. Making loud noise when trying to spin. Replace part. Ran quick cycle. No issues. Ran diagnostics no error codes. Washer now working as design. Parts are cover by warranty. Collared 100 labor. Job complete.

Near Flying Arrow, San Antonio, TX 78258
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed friction pads on both sides of unit. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Dusty Boots Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Found issue to be ice blocking the icemaker arm. Removed it and unit working good now.

Near Wedgewood Ln, Kerrville, TX 78028
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW75HEFW0 Customer stated that the unit is locked. Diagnostics showed F3E1. Door unlocked in diagnostics. Unit testing good in automatic test cycle. No further issues at this time.

Near Roanoke Ln, Kerrville, TX 78028
Christian G.

Christian G.

WASHER WHIRLPOOL MVWC565FW1 Issue stated by customer: washer draining really slow. Explained to customer unit was out of warranty and we would charge a s.call. Customer was unaware of s.call and wants to wait before diagnosing or ordering parts.

Near Deertail Creek, San Antonio, TX 78251
John L.

John L.

RANGE AMANA ACR4303MFB3 "Inspected unit, front right coil not functioning as should. Replace coil and switch to resolve.; ordrng 1 3148953 (sub 3149400) and 1 W11199519 (elmnt-surf)"

Near N 8th St, Aransas Pass, TX 78336
John L.

John L.

WASHER WHIRLPOOL WTW5000DW3 "Inspected unit, control board does not function on unit. Unable to run diagnostics or any tests that run with board. Will need to replace to resolve issue.; ordrng 1 W11259498 (DRAIN PUMP) and 1 W11417466 (CONTROL BOARD )"

Near Devon Dr, Corpus Christi, TX 78415
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, ran diagnostics. Tested for spin and agitate, unit does both without issue. Issue with valves, replace to resolve.; ordrng 1 W11101906 (valve)"

Near I-69 Access Rd, Corpus Christi, TX 78410
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The ice maker isn’t ejecting the ice all the way causing it to make big globs of ice. Ordered part to resolve issue ; ordrng 1 W10886939 (icemaker)

Near Oleander Ave, Tivoli, TX 77990
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Found condenser fan blade broken so it was spinning out of balance. Needs fan glad and motor for condenser fan. ; ordrng 1 W11193484 (blade-fan) and 1 WPW10508362 (motor-cond)

Near Green Acres Dr, Salem, VA 24153
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB765FW0 Called Trade Partners spoke to Nancy she advised me unit not under manufacturer warranty but under extended warranty since i don’t have authorization cannot service unit SR number 7726342487. Advised customer to call warranty provider to get service dispatched correctly.

Near Aurora Sky, Schertz, TX 78154
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW2 Customer stated that the unit was non functional all of a sudden. Unit would not enter diagnostics mode. Power to unit from wall is good. Swapped out with new control to resolve issues. Unit testing good now with no further issues.

Near Tanglewood Dr, Fredericksburg, TX 78624
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "The appliance isn’t powering on, voltage at wall outlet is good. Removed console and plugged appliance in, the control isn’t powering on, ordered part to resolve issue. ; ordrng 1 W11170319 (cntrl-elec)"

Near Austwell Rd, , TX 77990
Adam H.

Adam H.

WASHER MAYTAG MVWB965HC0 Install components calibrated unit ran verification cycle all issues resolved.

Near Shoreline Vista Dr, Corpus Christi, TX 78418
John L.

John L.

MICROWAVE WHIRLPOOL WML75011HW "Install components, tested after installation. Issue resolved"

Near Co Rd 38, Robstown, TX 78380
John L.

John L.

DISHWASHER MAYTAG MDB4949SHZ0 "Installed controller, ran diagnostics unit didn’t have any issues. Issue resolved."

Near Magnolia St, Refugio, TX 78377
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Inspection of unit shows error code for Longfellow. Replace water valve. Unit is out of warranty custfor labor. Install component and tested unit issue resolved.

Near Brahma Blvd, Kingsville, TX 78363
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW Inspection of unit shows customer had hoses reversed. No error code on units. Switched hoses to correct position tested unit issue resolved. Also has been calibrated

Near Stonehinge St, Alice, TX 78332
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Inspected unit for not cooling correctly found ice build up on evaporator causing damage to fan assembly due to defrosting correctly ; ordrng 1 W11032800 (motor-evap)

Near Sugarloaf Loop, Maumelle, AR 72113
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Installed new dispenser, ran diagnostics, no leaks, completed with no issues"

Near Ridge View, Victoria, TX 77904
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced pump/motor assembly due to shorted wash motor, tested unit found water leak coming from rear of unit,found hole in tub,diagnosed to need tub assembly ; ordrng 1 W10804026 (tub-dishwr)"

Near Rice St, Little Rock, AR 72205
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed door, issue resolved."

Near Pinyon Dr, Portland, TX 78374
John L.

John L.

WASHER MAYTAG MVWB835DW4 "Installed components, issue has been resolved."

Near E Bayview Blvd, Portland, TX 78374
John L.

John L.

WASHER WHIRLPOOL WFW5620HW0 "Installed components, tested after installation. Unit ran without issue. Resolved."

Near Mustang Blvd, Port Aransas, TX 78373
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "F2E1 error code, cleared error code and performed a key activator and encoder test, didn’t indicate any stuck keys. Installed new control,calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near 4th St, Seadrift, TX 77983
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Arrived at customers home customer states he’s been talking to retailer and they will be replacing the units not fixing. Issue resolved

Near Bonner Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRFF707ESS00 Install components tested unit issue resolved. Have also switched off ADC adaptive defrost to basic defrost. Issue resolved

Near St Andrews Dr, Corpus Christi, TX 78413
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Temp set to 36 in RC and 0 in FC. Product temp in fridge reading at 30 degree with thermocouple. Cx says the water tested was in there for 24 hours. Experiencing freezing under ice box, on door, on bottom shelf just above drawer. Freezer temp by thermocouple is at 0 degrees. Thermistor in RC 6.93Thermistor in FC. 18.4Cx to adjust temps in freezer and fridge up to see if that helps. Will call again if necessary."

Near Cahas Ln, Boones Mill, VA 24065
Doug M.

Doug M.

REFRIG WHIRLPOOL WRS555SIHZ00 "Called partner team for an additional PA on unit,as of 03/06/2020 unit is going to be exchanged due to prior history,file #7726028112 per partner team"

Near Brookside Dr, Little Rock, AR 72205
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF520PADM7 Door enter. Will replace. Within 30 day cosmetic damage. ; ordrng 1 WPW10629473 (panel)

Near Salz Way, San Antonio, TX 78260
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint was unit would not power on upon arrival customer continuously tells me how the installers are at fault because they dropped it. Also noticed water inside tub and on control board, asked customer again did they use it they said they never used it not even once.(but there is water inside tub and inside door on control board). Ordering new control board and seal to resolve issue.; ordrng 1 W11120155 (control-elect) and 1 W11213719 (seal)"

Near Deer Canyon, Garden Ridge, TX 78266
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL MTB2456GEQ Customer complaint was unit would leak inside fridge found drain tube completely clogged ordering new drain tube; ordrng 1 WP61006123 (tube- drai)

Near Pinetree Ln, San Antonio, TX 78232
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue stated by customer: NOT COOLING. PREV TICKET #67497. NOT GOING BELOW 50 DEGREES. Found unit blowing out warm air. Voltage tests good. Temps set to recommended. Found build up in freezer section. Steamed clean, unit started blowing air @34degrees. Ordering evap motor+harness.; rqstng P&A on 1 W10871842 (grille) and 1 W11032800 (motor-evap)"

Near Koenig, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Checked refrigerator found damper control not responding to adjustment. Not allowing air to flow. Ordering new control damper.; ordrng 1 W10248595 (control)

Near Fargo Ave, San Antonio, TX 78220
Tommy B.

Tommy B.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Customer stated that the unit is shorting out. Found the consul to be unresponsive and flickering at the screen. Swapped out with new part to resolve issue. New touchscreen is not responding properly to user input. Ordering new console. ; ordrng 1 W11351998 (CONSOLE)

Near Noble Woods, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FPS01 "Found valve intermittently working, will need to replace valve rescheduling for Monday part in SSB customer needs last appointment please.; ordrng 1 W11194380 (VALVE)"

Near Mesa Park, Schertz, TX 78154
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Tried to remove agitator but was not successful. Cannot remove bolt holding agitator on, will need to order new bolt, agitator and drum. ; ordrng 1 W10752187 (screw) and 1 W10811960 (spin basket) and 1 W10811960 (spin basket) and 1 W10902814 (washplate)"

Near Texas Bend, , TX 78253
Tommy B.

Tommy B.

RANGE JENN-AIR JDRP436HL00 Called techline spoke to Kathy. SR7727317374 The unit is still not functioning normally. Tech line recommends to swap out the spreader cap.; ordrng 1 W11319673 (burnr-head)

Near Boerne, TX 78006
Jim G.

Jim G.

BEVERAGE CENTER JENN-AIR JUB24FRERS00 Determined power cord is damaged. There is no voltage. Replacing power cord. ; ordrng 1 WPW10204676 (cord-power)

Near Whisper Canyon, San Antonio, TX 78258
Jim G.

Jim G.

DRYER WHIRLPOOL WED9450WL1 Replaced fuse. Customer paid in full last visit. Issue resolved. ; used 1 WP3392519 (FUSE) from stock

Near Riley Ln, San Antonio, TX 78260
Colton B.

Colton B.

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Issue is that unit is not cooling. Issue believed to be a bad start device. Ordering new start device to resolve issue. Quoted cust for parts. SC and Labor are covered under 90 day warranty. ; ordrng 1 W10783194 (overload) and 1 WP2217224 (relay-strt)

Near Winding Ln, San Antonio, TX 78231
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Cleared obstruction from drain tube. Unit was frozen over since no way to drain. Steamed unit and removed obstruction to drain tube.

Near Bass Knoll, San Antonio, TX 78260
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDF520PADW7 Customer complaint was unit would not drain found plug still in disposal removed plug unit is operating as designed. Customer also talks a lot

Near Chestnut Ct, Schertz, TX 78108
Jesus C.

Jesus C.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS0 Tested ice maker. Found mineral buildup on evap tray. Causing ice to get stuck. Found corrosion on harness to water level sensor. Will need to run a cleaner and replace harness. Emailed customer with descriptions of repairs. Ordering new harness and cleaner. ; ordrng 1 W11179302 (aff ice ma) and 1 WPW10485955 (harns-pump)

Near E Huisache Ave, San Antonio, TX 78212
Richard G.

Richard G.

RANGE WHIRLPOOL WFE515S0ES1 Customer states oven is not reaching appropriate temperature. Informed customer that unit is out of warranty. She says the repair is supposed to be covered by the builder. Informed her that we could not proceed without payment from the builder. Customer will contact the builder.; O-emld tckt

Near White Tip, San Antonio, TX 78245
Colton B.

Colton B.

RANGE MAYTAG MET8665XS02 "Issue was a bad infinite switch on back right burner. Replaced switch, unit tested good."

Near Larimer Square, San Antonio, TX 78249
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTE334GPS0 Customer complaint was unit would make noise. During operation of unit customer pointed out noise it was the spray arms. Unit is operating as designed.

Near Pebble Falls, San Antonio, TX 78232
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW8620HC2 Found drain hose blocking drawer from closing. Unit is good to go.

Near Chantemar, San Antonio, TX 78250
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MHW7000AW2 Call costumer. Said they were not available. Need to reschedule ; schdld next appmnt for 3/9 MON !

Near Flying Arrow, San Antonio, TX 78258
Tommy B.

Tommy B.

DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the unit will drain. Found issue to be the plug in garbage disposal obstructing the drain. Unit testing good after removal of plug. Yes to survey.

Near TX-534 Loop, Kerrville, TX 78028
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Exit 451. 2291 turn right 4 miles to Cleo county road 210 on leftCustomer stated the issue is the unit is leaking during operation. Swapped out the tub gasket and dispenser to resolve issue. Unit testing good now. Yes to survey.

Near Back Country Rd, Junction, TX 76849
Ezequiel V.

Ezequiel V.

RANGE AMANA AGR5330BAS3 "Checked range found bake or broil not turning on. Ordering new valve to resolve issue; ordrng 1 98014893 (valve,oven)"

Near Rhett Butler, San Antonio, TX 78223
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG525S0JT0 "Replaced back left burner valve, and tested to complete."

Near Kenbridge Dr, San Antonio, TX 78250
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Checked dishwasher found hard water spot on heater, spoke to customer about issues customer want heater replaced. Ordering new heater to resolve issue.; ordrng 1 W10441445 (heater)"

Near Rosalind Way, San Antonio, TX 78222
Devon F.

Devon F.

RANGE KITCHENAID KSEG700ESS3 Customer complaint was unit would over heat items but customer is using big burner for small meals and all the burners are working as they should. Unit is operating as designed.

Near Pebble Falls, San Antonio, TX 78232
Colton B.

Colton B.

DRYER MAYTAG MED6000AW0 "Issue was a noisy dryer late in cycle. Replaced blower wheel to resolve issue. Ran 20 minute cycle on high heat,dryer is much quieter now. Unit tested good. Collected P&L."

Near Haven Oak, San Antonio, TX 78249
Colton B.

Colton B.

DRYER WHIRLPOOL WED6620HC1 Issue is a rattling noise in dryer. Finding noise to be coming from blower housing and cover. Ordering a noise reduction kit to resolve issue. ; ordrng 1 W11401018 (NOISE REDUCTIONS )

Near Via Aragon, San Antonio, TX 78257
Douglas H.

Douglas H.

WASHER MAYTAG MVWB855DC3 Last trip found faulty UI console due to power surge. Replaced console to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Timber Mountain Dr, Boerne, TX 78006
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4955HW1 Tested washer. F7E7 error code. Ran spin agitate test. Unit is humming but will not agitate. Same for spin test. Found bad capacitor. Replaced capacitor. Ran diagnostics. Good spin and agitate. No issues during testing. Ran calibration. Unit is working properly. Tested to complete. ; used 1 W11395618 (CAPACITOR) from stock

Near W Pyron Ave, San Antonio, TX 78221
Douglas H.

Douglas H.

REFRIGERATOR MAYTAG MRT118FFFH01 "Complaint of unit freezing in refrigerator compartment. Customer also stated heard a hissing noise coming from unit. Found cause to be leak from dye drier. Replaced drier from stock to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing unit. No further issues at this point. ; used 1 WPW10143759 (DRIER-HV) from stock"

Near Cicero Ave, San Antonio, TX 78218
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Issue stated by customer: lights in refrigerator and feeezer went out. Replaced both modules. Unit tests good. Customer informed of survey.

Near Boundbrook, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Found the unit with water and ice buildup on the floor of the cabinet. Water Filter was in correct position. Disassembled shelving to access dual water valve. Discovered that the water line to dispenser hose was pushed out from the valve and also would slowly push out after properly seated. I ordered new water tube and valve.; ordrng 1 W10853599 (tube-water) and 1 W11194380 (valve)

Near Cedar Knoll Dr, San Antonio, TX 78255
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW1 Job completed on last visit.

Near Roy Smith St, San Antonio, TX 78215
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED6620HC1 "Ran diagnostics no fault codes but unit shuts off automatically on step 4 cannot get it to go past after several attempts, tested heater have continuity here ran unit checked temps at exhaust found thermostat short cycles at 120 and does not come on til 80 ordered cutoff kit thermistor board and Ui Ps on UI call when part comes in.; ordrng 1 280148 (cutoff-tml) and 1 W11351728 (Ui) and 1 W11388022 (CONTROL BOARD) and 1 WP8577274 (thermistor)"

Near Comanche Heights, San Antonio, TX 78233
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB835DW4 Checked dryer found no issues with heating or air flow. Ran dryer with clothes in it good heating. No error codes found during testing or operation. Job complete.

Near E Dewey Pl, San Antonio, TX 78212
Richard G.

Richard G.

RANGE WHIRLPOOL WFC150M0EB4 Customer complaint is that the burners turn on and off and it takes a long time to cook anything on the cooktop. Informed customer about technical service pointer W11354284B which talks about the burners cycling on and off and increasing cook times. Tested to complete. Unit is good to go.

Near W Loop 1604 N, San Antonio, TX 78254
Richard G.

Richard G.

DRYER MAYTAG MGDC465HW0 Customer complaint is that the dryer is not heating. States they have checked the venting going out of the home and to the roof. Checked venting and all was good. Ordering new burner assembly.; ordrng 1 W10823508 (burner-gas)

Near Pinto Trail, San Antonio, TX 78251
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Last trip found damaged freezer door. Upon trying to replace freezer door found new door came with different connections for UI at base of door than what is needed for. Calling techline to see if there is a different door for this unit. Spoke with Joel, he checked to make sure I ordered the correct door. Then stated that is correct part number but for a different unit. Suggested to contact research. Tell them original equip is Kuda control and new one is mechanical dispenser. Definitely wrong part. 7727322690Contacted Marcone, spoke with Ashley, she researched and stated order door again but to let parts team know that marcone needs order number to send to whirlpool so that they will send correct part next time. ; ordrng 1 LW11026355 (FREEZER DOOR )"

Near Worth Pkwy, San Antonio, TX 78257
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

OVEN ELECTRIC (D KITCHEN AID KEBC207KBL05 Issue unit making loud noise when fan comes on. Couldn’t replicate issue called tech line and to see there s was a way to get in diagnostics. They said no. Ran unit at 400 for 10 minutes and both blower and fan motor are running without making noise. Told costumer about the 90 day service fee call. Service fee collected 105

Near Barrow Bay, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4850HW1 "Found F7 E5 error code. Checked found actuator not switching between spin and agitate and was stuck in agitate position, replaced ran test all operations normal. Went through quick wash and unit working correctly.Educated customer on proper load selection detergent amounts and on loading unit correctly. Unit now working as designed. No email provided.; used 1 W10913953 (ACTUATOR) from stock"

Near Pearl Harvest, San Antonio, TX 78259
Jesus C.

Jesus C.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Found bad led module on bottom left of fresh food section. Replaced module. All lights working. No further issues. Tested to complete.

Near Leigh St, San Antonio, TX 78210
Tommy B.

Tommy B.

WASHER MAYTAG MVWC465HW2 Customer stated that the unit started a cycle and turned off. No error codes and unit passed all functions in automatic test cycle. No further issues at this time.

Near Water St, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EB1 Arrived at address on file. Customer living in home stated it was the wrong address.

Near Sunset Bend, San Antonio, TX 78244
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDX655DW1 Checked dryer found no issues with unit. Found air vent leading out clogged up removed debris good air flow from dryer. Spoke to customer about removing plywood covering exhaust vent. Job complete.

Near Kennedy Ave, San Antonio, TX 78209
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Customer complaint is of a loud noise coming from the mw. Issue is with the fan. Ordering fan.; ordrng 1 W11252443 (motor-fan)

Near Carmona Pass, San Antonio, TX 78252
Tommy B.

Tommy B.

RANGE KITCHENAID KDRS407VSD01 Last visit found a faulty keyboard. Swapped out with a new keypad to resolve issue. Unit tested good now.

Near Stoney Brook Rd, Kerrville, TX 78028
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Last trip found inefficient compressor and faulty 3way valve. Replaced both to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point. Per Sb web SS parts and labor still covered under KA limited part warranty"

Near Sotol Overlook Cir, Helotes, TX 78023
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF34X20DW01 "Confirmed diagnosis of faulty compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Yes to survey and leave behind. No further issues at this point"

Near Amber Vista, San Antonio, TX 78254
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC604FSS00 Customer complaint was unit leaking found drain tube frozen thawed tube and clean it out unit is operating as designed.

Near Silverhorn Dr, San Antonio, TX 78216
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Contacted Cole to inform him I was enroute at 11:41, arrived at 12:00. Door to home was locked. Called Cole at 12:04, said he would send someone to open the door. Waited 20 minutes and no one came. Left for another appointment and returned at 1:15. Door still locked. No answer from Cole. Waited 15 minutes, left magnet.; O-emld tckt"

Near San Antonio, TX 78252
Christian G.

Christian G.

RANGE WHIRLPOOL WFG320M0BS Issue stated; HEATING PROBLEM. BURNERS NOT WORKING. CONTROL PANEL ISSUE. PHYSICAL DAMAGE EXIST. Replaced control. Unit tests good.

Near Bandera Rd, San Antonio, TX 78254
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Issue was no low speed on blower. Replaced blower and resolved issue. Unit tested good.

Near Emmeline Dr, Boerne, TX 78015
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW7500GC0 "Found F8E1 and F8E6 stored in unit, running through diagnostics. Found hot water turned off, so I ran a calibration and ran diagnostics again. All test passed and no new faults came up. Unit is working as designed."

Near Oakfield Way, San Antonio, TX 78250
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADM7 Issue unit leaning forward when opening. Put on brackets and shield. Dishwasher now stable and working as design. Job complete.

Near Amalfi, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

DRYER AMANA NED4655EW1 Checked dryer found belt broken installed new belt from truck stock ran dryer no issues. No errors during testing or operation. Job complete.; used 1 4392065 (REPAIR-DRYER) from stock

Near S New Braunfels Ave, San Antonio, TX 78223
Christian G.

Christian G.

RANGE WHIRLPOOL WFG550S0HZ1 Issue stated; BROKEN GLASS DOOR. PHYSICAL DAMAGE EXIST

Near Bandera Rd, San Antonio, TX 78254
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Tested ice maker. No water to tray. Good power at valve. Will need new valve. ; ordrng 1 WPW10279909 (valve-inlt)

Near Snug Harbor Way, Von Ormy, TX 78073
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Checked oven found unit working as designed. Checked voltage at wall was getting 240vac but breaker kept tripping when getting voltage readings. Spoke to customer about getting electrician to look wiring.

Near Alsbrook Dr, San Antonio, TX 78223
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ "Replaced main control and control panel, unit is working as designed."

Near W Loop 1604 N, San Antonio, TX 78253
Justin  R.

Justin R.

DRYER WHIRLPOOL WED5620HW1 "No display on unit, need control and console. ; ordrng 1 W11378949 (CONSOLE ) and 1 W11388040 (CONTROL BOARD )"

Near W Loop 1604 N, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUID308ESS2 "Found water dripping out of filter housing making ice melt on heater grid faster than designed, 36 month part labor warranty on unit rescheduling for Wednesday.; ordrng 1 W10475416 (cover) and 1 W11266112 (FILTER HOUSING)"

Near FM 775, La Vernia, TX 78121
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHENAID KUDE48FXSP6 Issue units latch came off put one from truck stuck. Unit now in place. Showed costumer it’s working no other issues ; used 1 279570 (LATCH) from stock

Near Greystone Ridge, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER WHIRLPOOL WED4815EW1 Issue unit not heating up leaving clothe wet. Found bad element replace element. Unit now heating up no other issues job complete

Near Reata Trail, San Antonio, TX 78258
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated issue is that water is leaking. Found issue to be fill tube blocked with ice. Ordering new fill tube to resolve issue. ; ordrng 1 W11415785 (FILL TUBE)

Near Dusk Ln, Fredericksburg, TX 78624
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW2 Running behind schedule. The customer has rescheduled. ; schdld next appmnt for 3/9 MON !

Near Tanglewood Dr, Fredericksburg, TX 78624
Jesus C.

Jesus C.

OVEN ELECTRIC (D JENN-AIR JBS7524BS0 Complaint is that unit will power off when trying to use. Called techline for issue. Sr 7727320275. Suggest checking all wiring for damages or shorting to ground. All wiring checks good. Suggest replacing control. Part is discontinued on marcon. Contacted CXC. SR 7726791379. Part is no longer available. Representative stated unit will be exchanged. Informed customer of situation. Job complete.

Near Leigh St, San Antonio, TX 78210
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE320M0ES2 Replaced element and cooktop hot light now staying off till hot but switch was needed to get burner to heat at proper settings after replacing both tested unit all operations normal.Advised of survey and paper.

Near Brownstone St, Live Oak, TX 78233
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Determined that the unit is not cooling enough but is still not cooling enough to freeze. Verified leaks at the high pressure end. Confirmed compressor is functioning. Collected service fee and labor fees.

Near Bass Knoll, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Checked refrigerator found bad thermistor and bad air baffle control. Ordering control damper and evap fan motor to resolve issue.; ordrng 1 W10248595 (control) and 1 W10799425 (harns-wire)

Near Walton Ave, San Antonio, TX 78225
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL MVWB835DW1 "Found off balance and long fill codes, removed top found cold water supply hose leaking at inlet valve corrected this by tightening it. Leaking did stop but did find water stains on rear panel of unit did manual fill and spin wash and drain no signs of hoses tub or pump leaking. Ran normal cycle and let unit run and fill and wash still no leaks determined that leak was coming from supply hose and hose should be changed."

Near Converse, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED5620HW0 Found broken idler pulley used truck stock kit and replaced belt rollers and pulley tested unit all operations normal. Found outlet at wall was loose and when unplugging found excessive play when i was servicing unit advised customer to get this replaced to avoid any kind of hazard.; used 1 4392067 (REPAIR) from stock

Near Copper Falls, Converse, TX 78109
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue stated by customer: NOT COOLING. PREV TICKET #67497. NOT GOING BELOW 50 DEGREES. Found frost buildup in freezer section. Customer noted they had seen frost along sides of freezer door previously. Ordering door.; rqstng P&A on 1 W10919622 (dor-fip), states that autho needed"

Near Koenig, San Antonio, TX 78251
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 complaint is condensation in both sections. Condensation on shelves. Tested unit. both doors sealing all the way around. No moisture or frost buildup. Could not find any source of warm air leaking in. Called techline. Unit is running empty. This will cause condensation buildup. Techline states unit needs product in both sections to prevent condensation. Advised customer to place two gallons of water in freezer and two gallons in fresh food section to help decrease condensation. Unit is working properly. Tested to complete. Sr 7727321695

Near Owenwood Dr, San Antonio, TX 78264
Colton B.

Colton B.

DRYER MAYTAG MEDC465HW0 "Issue was that dryer was not drying. Heating element isn’t getting hot enough. Found unit miswired at terminal block. Corrected wiring, unit now heats really well."

Near Babcock Rd, San Antonio, TX 78249
Richard G.

Richard G.

RANGE WHIRLPOOL WFE515S0ES1 Customer states oven is not reaching appropriate temperature. Informed customer that unit is out of warranty. She says the repair is supposed to be covered by the builder. Informed her that we could not proceed without payment from the builder. Customer will contact the builder.; O-emld tckt

Near White Tip, San Antonio, TX 78245
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 Last trip found faulty console. Replaced console to resolve the issue. Unit testing good now no further issues at this point. Yes to survey and leave behind. Unit is under warranty per closing documents.

Near Arbor Woods, Boerne, TX 78006
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB1 Complaint is front left burner is not working properly. Tested range. Found wiring to front burner was loose causing issues. Fixed the wiring to switch. Tested range. All burners are working properly. No further issues. Tested to complete.

Near Snug Harbor Way, Von Ormy, TX 78073
Christian G.

Christian G.

RANGE WHIRLPOOL WFE505W0HZ1 "Issue stated; door gasket was falling out. Tried to push back in, pins would not hold properly. Replaced with new gasket. Unit tests good. Informed customer of survey."

Near Cypress Cir, San Antonio, TX 78240
John L.

John L.

REFRIGERATOR KITCHEN AID KRFC302ESS00 "Inspected unit, found ice build up at rear of freezer. Unit not defrosting as should, tried to force defrost mode but unit never started defrosting . Replace components to resolve issue.; ordrng 1 12729123 (defrost heater) and 1 12791419SP (thermistor) and 1 2169142 (fan blade) and 1 W10120821 (cntrl-elec) and 1 W10120827 (cntrl-elec) and 1 W10128551 (evaporator fan mtr) and 2 W10292241 (harns-wire)s and 1 W10631452 (cntrl-elec)"

Near Olympic Dr, Corpus Christi, TX 78414
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTE334GPS0 Duplicate ticket

Near Deer Canyon, Garden Ridge, TX 78266
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "The fan in the freezer wasn’t coming on, the UI display also completely turned off when in diagnostics and then powered back on giving PO error code. Ordered fan and UI, also ordered control board just in case. ; ordrng 1 W11109595 (motor-evap), rqstng P&A on 1 W11387384 (ELECTRONIC CONTROL) and 1 WPW10675033 (cntrl-elec)"

Near FM447, Victoria, TX 77905
Colton B.

Colton B.

WASHER WHIRLPOOL WFW6620HC0 Issue is that washer will not power on. Reinserted connection from control board to UI and put unit into diagnostics. Unit now operating well. If issue persists please order a new console (W11324037) for unit to send with tech.

Near Flying W Trail, Helotes, TX 78023
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG550S0HZ1 Replaced front burner and cap. Unit is good to go.

Near Tulip Dam, San Antonio, TX 78253
Michael R.

Michael R.

ICEMAKER KITCHENAID KUIC15NLTS "Installed water pump assembly, the water still doesn’t recirculate through the slide and the unit light is flickering, and cutting off and turning back on. Tried to perform diagnostics but it just cuts off on its own. Called and spoke with JL and he said that the unit is shorting out and to order control, UI and transformer, went ahead and ordered pump harness, possible corrosion not allowing pump to activate.; rqstng P&A on 1 WP2304122 (switch) and 1 WP2310092 (harns-pump) and 1 WP2310139 (transformr) and 1 WPW10141364 (cntrl-elec)"

Near Country Club Dr, Victoria, TX 77904
John L.

John L.

WASHER MAYTAG MHW6630HW0 "Enter unit into diagnostics and received a F8E3 overflow error. Ran test cycle on unit, unit kept dispensing water into unit well beyond normal parameters. Unit does not have any obstructions in level sensor hose, issue with level sensor.; ordrng 1 W10918608 (pump-water) and 1 W11036930 (valve) and 1 W11125159 (switch-wl) and 1 W11329039 (cntrl-elec)"

Near Co Rd 222, Orange Grove, TX 78372
Richard G.

Richard G.

DISHWASHER WHIRLPOOL n/a "This is a duplicate dispatch. Went to this job yesterday, 5 March. Job number 68933. Close job."

Near Sirius Cir, San Antonio, TX 78245
John L.

John L.

REFRIGERATOR MAYTAG MSB27C2XAM "Inspected unit, valve chatter when unit calls for water. Will need to replace valves to resolve this issue.; ordrng 1 W10238100 (inlet valve) and 1 W10341320 (inlet valve)"

Near Beth Creek Cir, Corpus Christi, TX 78410
Tommy B.

Tommy B.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS1 Swapped out start device to resolve fridge issues in unit is testing good now at this time.

Near Edens Canyon, San Antonio, TX 78255
Uriah B.

Uriah B.

RANGE KITCHENAID KSEB900ESS2 Part not in yet; saved tckt

Near Brooksfield Rd, Blacksburg, VA 24060
Chris S.

Chris S.

DRYER WHIRLPOOL WED9470WW1 There is an f70 error code indicating the control is failing. ; ordrng 1 WPW10256719 (cntrl-elec)

Near Apple Tree Rd, Roanoke, VA 24019
Chris S.

Chris S.

WASHER WHIRLPOOL MVWB835DW4 I found a coin in the basket below the agitator. I removed the coin and checked operation. There were 2 error codes for a temperature sensor fault. We will replace the water valve and clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11165546 (valve)

Near Jordan Cir, Roanoke, VA 24012
John L.

John L.

WASHER ROPER RTW4516FW2 "Installed component, issue has been resolved."

Near Scott Dr, Corpus Christi, TX 78408
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE334GPS0 Tightened supply line to water inlet valve. Issue resolved. No damage present.

Near Phantom Rider Trail, Spring Branch, TX 78070
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW92HEFW0 "F8e3F8e1Water level sensor not reading the level properly. Need control and water level sensor. Drain pump is fine. Sounded good. Unit is stacked, will need Chris.; ordrng 1 W11201293 (cntrl-elec) and 1 WPW10448876 (switch-wl)"

Near Will Carter Ln, Roanoke, VA 24014
Uriah B.

Uriah B.

COOKTOP WHIRLPOOL WCE55US0HB01 Front right burner not turning on. Needs element and switch. ; ordrng 1 W10857622 (switch-inf) and 1 WPW10275049 (elmnt-surf)

Near Yellow Mountain Rd, Roanoke, VA 24014
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Cleared obstruction from drain tube. Unit was frozen over since no way to drain. Steamed unit and removed obstruction to drain tube.

Near Bass Knoll, San Antonio, TX 78260
John L.

John L.

WASHER WHIRLPOOL WTW4855HW1 "F8E1 long fill. Ran test on unit, did not find issues. Unit does not have hot water running to it. Put unit into tap cold, and explained to customer to use tap when not using hot water. Ran unit through a normal cycle without issue. Issue resolved."

Near Ramsey St, Corpus Christi, TX 78415
Uriah B.

Uriah B.

BELLA WHIRLPOOL WRF954CIHZ00 Gasket is not reshaping at all. Will try new gasket. Please lay out new gasket immediately upon arrival. ; ordrng 1 W10897938 (gasket-dor)

Near Morehead Ln, Pulaski, VA 24301
Michael R.

Michael R.

WASHER MAYTAG MHW5500FW1 "F9E1,F3E1,cleared error codes, called partner team and spoke with Tenisha for authorization on parts, MP76CP7DP1. Said the SCF and labor would be covered on the prior 90 days. Installed parts ordered, confirmed no blockage on air trap. Performed a diagnostics test, completed with no issues"

Near Business Park Dr, Kenedy, TX 78119
John L.

John L.

WASHER WHIRLPOOL WTW5640XW "Installed components, recalibrated unit. Issue resolved."

Near Park Wood Dr, Portland, TX 78374
Chris S.

Chris S.

REFRIGERATOR KITCHENAID WRV986FDEM The icemaker fill tube is frozen. We will order and replace the icemaker fill tube heater.; ordrng 1 W10701614 (tube-water)

Near Kenyon Rd, Vinton, VA 24179
Doug M.

Doug M.

FREEZER WHIRLPOOL GX2FHDXVB08 "Inspected unit for not making ice,tested icemaker jumped t-h icemaker did cycle with 120v,jumped l-v icemaker did not fill,diagnosed to need icemaker and fill valve ; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)"

Near Ferdinand Way, Hot Springs, AR 71909
John L.

John L.

DRYER WHIRLPOOL WED5600XW "Installed components, issue has been resolved."

Near Park Wood Dr, Portland, TX 78374
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "Removed the inlet valve and it was clogged with rocks and sand from water well. Installed new inlet valve and tested it, still no water coming out of the cold side. Removed water hose from the inlet valve, turned house valve on, no water coming in. Removed the water hose from the house line and got a pan ,turned valve on, good water pressure, hose is clogged, removed and installed another hose the customer had. The inlet valve and appliance are working normal"

Near Bottom Rd, Victoria, TX 77905

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