Near Boerne, TX 78006
Colton B.
Job Details: 12/22/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS "Issue is intermittent heating. Unit heated when I was there. Found F6E4 error code in diagnostics. Ordering new control panel and board to resolve issue. The closing date on the house is 12/30/2019, customer will provide paper work on return visit to get it covered. Will call customer when parts arrive. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)"
Near San Antonio, TX 78248
Jim G.
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW8640BW0 Wrong parts ordered. Rescheduled with correct parts. ; schdld next appmnt for 12/28 MON !
Near San Antonio, TX 78232
Jim G.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced filter head. Issue resolved.
Near Selma, TX 78154
S. L.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Removed unit replaced drain hose with check valve. Replaced valve tested no leaks all operations normal.
Near Atascosa, TX 78002
Jesus C.
Job Details: 12/22/2020
WASHER MAYTAG MVWB765FC3 Installed new UI. Ran diagnostics testing. No issues. Job complete.
Near Boerne, TX 78006
Colton B.
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW6620HC0 "Issue is a LF error code. Replaced control, unit tested good. No leak from dispenser either. Drain tube was shoved far down into the stand pipe. Properly installed it and taped it to the cold water line to secure."
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW4850HW1 "Checked washer found oversuds error code f0e2, attempted to clear out but more suds appeared when filling spoke to customer about issue, left washer to clear out with normal wash. Washer is working as designed. Job complete."
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 12/22/2020
REFRIGERATOR KITCHEN AID KRMF706ESS "Arrived at customer home, customer stated geek squad resolved issue, no appointment needed, job complete."
Near Boerne, TX 78006
Colton B.
Job Details: 12/22/2020
REFRIGERATOR KITCHENAID KUBL204ESB00 "Issue is a loud noise coming from the under counter fridge. Customer has video of noise. Observed all fans spinning quietly on unit. Issue believed to be a noisy compressor. Could not pull unit out to test the condenser motor, however I did have airflow under the unit which indicates it’s operation. The granite countertop is sitting directly on the door hinge and is wedging the refrigerator in. Asked customer to get the builder to fix it so that we can fix the noise. I will order a condenser fan motor on the off chance that it is that. ; ordrng 1 W10772882 (motor-cond) and 1 W10780362 (compressor)"
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 12/22/2020
WASHER MAYTAG MVWB765FC3 "Checked washer found gearcase leaking oil , W11134159 gearcase, spoke to customer about repair needed, customer stated they longer need service. Job complete. Collected service call fee."
Near San Antonio, TX 78248
Shawn W.
Job Details: 12/22/2020
REFRIGERATOR KITCHEN AID KRMF706EBS00 Replaced evaporator fan and damper. Unit is now functioning as designed.customer paid in full. Evaporator fan under 12 month warranty.
Near San Antonio, TX 78248
Jim G.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced left (freezer door) however the damage is also on the right door. I am ordering the right door as well. Please contact once door is available for installation. ; ordrng 1 LW11037738 (Right door (refrigerator))
Near San Antonio, TX 78252
Jesus C.
Job Details: 12/22/2020
DRYER WHIRLPOOL WED4850HW0 Tested dryer. No issues during testing. Unit is working as designed. Performed customer instruct on proper use and care procedures. Job complete.
Near Helotes, TX 78023
Douglas H.
Job Details: 12/22/2020
COOKTOP GAS JENNAIR JGD3430GS00 Complaint of bezel not sticking. Ordering bezel to resolve. Advised customer that is considered a cosmetic issue and would need to get approval from manufacturer to install part since out of cosmetic warranty. Advised of price of part just in case not covered. Part on b/o; rqstng P&A on 1 WPW10559494 (GROMMET )
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 12/22/2020
WASHER AMANA NTW4516FW3 "2378 checked washer found no leaks or indications of a leak, washer is working as designed. Job complete. Found leak potentially coming from wall due to wall being worn out with water damage."
Near Garden Ridge, TX 78266
S. L.
Job Details: 12/22/2020
WASHER KENMORE 79641162410 "Checked unit found water level to high removed top panel found pressure switch hose disconnected again checked continuity on switch found 2.6 k at switch. Needs dampers to stop vibration causing hose to come out and due to bad suspension recommended new control and switch service fee already paid remaining balance repair declined.; rqstng P&A on 8 4774EN3002A (MOUNT)s and 1 6601ER1006E (SWITCH RESSURE) and 4 ACV72909503 (DAMPER)s and 1 EBR78534506 (CONTROL), states that autho needed"
Near San Antonio, TX 78218
S. L.
Job Details: 12/22/2020
REFRIGERATOR KITCHEN AID KSRJ25IMST10 Found broken inlet tube at back put john guest connector on to get customer by til return visit.with military discount.:call when part comes in advised customer to watch temporary connector till return visit. ; rqstng P&A on 1 8201597 (tube-water)
Near Castroville, TX 78009
Jesus C.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed new evap fan, cover and drip pan. Installed new UI and control. Set unit for 8hr defrost mode. No issues during testing. Job complete."
Near Helotes, TX 78023
Douglas H.
Job Details: 12/22/2020
WASHER MAYTAG MAH5500BWW Customer stated control panel not working and loud growling/grinding during spin cycle. Advised prior to diagnosis of Sc rate and potential of parts being discontinued. Customer asked me to diagnose. Control panel functioning properly at this point. Ran a spin cycle to hear noise. Finding that bearing is out. Parts needed for bearing are discontinued. Control panel is discontinued as well. No further issues at this point due to parts being discontinued. Collected Sc.
Near Elmendorf, TX 78112
S. L.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Tested found fill tube frozen to IM. Checked pressure needs new valve and fill tube call when parts come in.; ordrng 1 W11043013 (valve) and 1 W11415785 (WATER TUBE)
Near San Antonio, TX 78260
Jim G.
Job Details: 12/22/2020
WASHER MAYTAG MHW5630HC0 There was an issue with the plastic fr9m control making contact with drum. Secured. Issues reolved .
Near Adkins, TX 78101
S. L.
Job Details: 12/22/2020
OVEN ELECTRIC (D JENN-AIR JJW2430DS01 Found F2 E1 error code. Reset power no buttons working error came back harness is good needs control and console.; ordrng 1 W11179310 (CONTROL)
Near San Antonio, TX 78222
S. L.
Job Details: 12/22/2020
DISHWASHER KITCHEN AID KDTM354ES0 "12/21/20 12:33: SL there 12/21 MON, 11:42 to 12:32"
Near San Antonio, TX 78233
Shawn W.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Replaced the diffuser but the door is damaged as well as the wrong color. I re-ordered.; ordrng 1 LW11089631 (dor-fip)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 12/22/2020
VENT HOOD JENN-AIR JXU9136HP2 "Necked vent hood found loose connections at light switch reseated connectors , no issues, after reinstalling. Job complete."
Near Adkins, TX 78101
S. L.
Job Details: 12/22/2020
RANGE JENN-AIR JES1450DS1 Found lights flicker when door opened or light pressed on. Found service pointer W11288648 says replace ACU call when part comes in.; ordrng 1 W11297273 (CONTROL)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 12/22/2020
WASHER MAYTAG MHW5500FW0 "Necked washer found ui turning off/on and buttons getting stuck, spoke to customer about repair customer stated they will continue to use with known issue, collected service call. Job complete."
Near San Antonio, TX 78254
Douglas H.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Last tech found issue to be faulty reservoir. Replaced reservoir to resolve the issue. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78238
Richard G.
Job Details: 12/22/2020
DRYER WHIRLPOOL WHD3090GW0 "Control was ordered because tech could not get into diagnostics. Was able to get into diagnostics. All steps passed, but heater is not working. Will need to order base assembly. Rescheduled control as well.; ordrng 1 W11095574 (base)"
Near La Vernia, TX 78121
S. L.
Job Details: 12/22/2020
FREEZER WHIRLPOOL WSZ57L18DM00 Called Leon SR 7729566263 advised him that i followed all steps in service pointer W10854827 he checked with any other issues advised me to replace control would not charge service fee or labor since issue still occurring. Customer will let us know before 90 days is up.; rqstng P&A on 1 W11382528 (CONTROL)
Near San Antonio, TX 78217
Shawn W.
Job Details: 12/22/2020
WASHER AMANA NTW4516FW3 Our customer was able to do d4 loads with no leaking. Then on the 5th she had another significant leak. I called DH. I called Austin at Whirlpool Tech Line. He advised me that the on.y other thing it could be was the pressure hose. SR# 7729563303. I checked the hose and it seemed fine. I filled the tub up with water as high as I could. Ran agitation and drain and found that there is indeed a clog in the stand pipe. I referred our customer to a plumber. Unit is fully operational.
Near Cibolo, TX 78108
Shawn W.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 The model and serial number did not match. Called NR. We are good. This unit needs a new mullion. One of the hinge covers was missing and the middle screw was not fully seated. I was able to get it reset in the meantime but there are damaged and missing parts to the piece. Part ordered.; ordrng 1 W10698199 (rail-mulln)
Near San Antonio, TX 78254
Richard G.
Job Details: 12/22/2020
WASHER WHIRLPOOL MVW6230HW0 Customer complaint is that the strike on the unit has broken. Customer was under the impression that we had the part available and we’re going to be fixing the unit today. Do not have the part for repair. Will need strike that is on order. Did not collect priority service call.; saved tckt
Near San Antonio, TX 78253
Jesus C.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 No leaks during inspection. Unit is working properly. Job complete.
Near San Antonio, TX 78254
Richard G.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint is that the ice will not dispense sometimes. Verified issue. Will need to replace auger motor W11202789. Sticky note says part already on order.; O-emld tckt
Near San Antonio, TX 78254
Douglas H.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDF130PAHB1 Last tech found unit needed friction sleeves installed. Replaced both to resolve the issue. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78258
Jim G.
Job Details: 12/22/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS Verified issue at the wall. Voltage is not coming through to unit consistently. ; ordrng 1 W11296171 (Console (stainless))
Near San Antonio, TX 78259
Shawn W.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 This units evaporator fan is taking off like a rocket ship. The evaporator fan and control board need to be replaced. Parts ordered.; ordrng 1 W11293378 (cntrl-elec) and 1 WP2315549 (evap fan motor)
Near Medina, TX 78055
Richard G.
Job Details: 12/22/2020
MICROWAVE OVEN MAYTAG MMV6190FZ3 "Customer complaint is that the fan is only working on high. Found fan running on all settings, but making a loud buzzing noise on lower settings. Will need to replace blower.; ordrng 1 W11409088 (FAN MOTOR)"
Near Stockdale, TX 78160
S. L.
Job Details: 12/22/2020
DRYER WHIRLPOOL WED9620HC0 Attempted to connect several tomes to WIFi found ui not engaging ordered outer door assembly with Ui customer is on 2.4ghz already.; ordrng 1 W11408171 (UI)
Near San Antonio, TX 78253
Jesus C.
Job Details: 12/22/2020
COOKTOP GAS KITCHEN AID KCGC506JSS00 Back left front center burners will need to be replaced. ; ordrng 2 W11344742s
Near San Antonio, TX 78240
Douglas H.
Job Details: 12/22/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Unit making a buzzing noise while in use. Finding issue to be turntable motor. Ordering turntable motor to resolve the issue. Part on b/o; ordrng 1 W10642989 (TURNTABLE MOTOR)
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/22/2020
DISHWASHER KITCHEN AID KDTE334GPS "Issue is a dented door panel. Replaced panel, unit now looks good. Customer inspected new panel before and after installing. Customer signed for new panel."
Near Kerrville, TX 78028
Colton B.
Job Details: 12/22/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Issue is that only cooktop burners are working. Control panel is dead, voltage from wall is correct. Finding issue to be a faulty control. Ordering new one and notifying customer when it comes in.; ordrng 1 W11295998 (cntrl-elec)"
Near San Antonio, TX 78230
Douglas H.
Job Details: 12/22/2020
COOKTOP ELECTRIC WHIRLPOOL WCE97US0HB00 Customer stated unit beeps randomly and doesn’t function properly. Finding issue to be user interface. Ordering user interface to resolve the issue. Part showing as b/o; ordrng 1 W11260258 (USER INTERFACE)
Near San Antonio, TX 78259
Shawn W.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced sump and motor. Tested unit. It is now washing as designed.
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Found that the evaporator in the fresh food compartment is icing up and the temp is slightly raised in the RC. Found that the damper control is not opening and closing on test 3. Evaporator fan is working but we need bi-metal. Parts ordered. Our customer paid our service fee. Remaining balance upon completion of repair ; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control)
Near San Antonio, TX 78207
Douglas H.
Job Details: 12/22/2020
REFRIGERATOR KITCHEN AID KBFN402ESS00 Replaced door to resolve seal issue. While replacing door noticed that the cam assembly broke off and the screw broke into the hinge assembly. Customer would like that repaired as well quoted around 75 for parts costs. Customer wants to proceed with repair. Collected Sc and labor for door installation. Will collect part costs on return visit. Ordering door hinge upper and screw. Parts on b/o. ; ordrng 1 WP8533980 (HINGE SCREW) and 1 WPW10485980 (HINGE TOP)
Near San Antonio, TX 78253
Jesus C.
Job Details: 12/22/2020
DISHWASHER MAYTAG MDB4949SHB1 Complaint is dishes not dry at end of cycle. Tested unit. No stored error codes. All pumps are working. Heater is working. No issues during testing. Unit is working as designed. Performed customer instruct on proper use and care procedures. Job complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ Issue was a frozen fill tube on ice maker. Replaced heater and controller. Unit tested good.
Near San Antonio, TX 78230
Douglas H.
Job Details: 12/22/2020
RANGE JENN-AIR JES9900BAS Upon arrival unit showed feature not available. Unplugged and reset control. Functionality now working. Issue lies in control. Quoted 459.17 for P&L plus tax. Customer wishes to proceed with repair. Ordering control to resolve the issue. Part on b/o collected Sc. ; ordrng 1 WP8507P234-60 (CONTROL)
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 12/22/2020
RANGE JENNAIR JGRP548WP01 "Replaced sensor due to short to ground after replacement good heat from both left and right oven, unit is working as designed job complete. Collected remaining balance."
Near San Antonio, TX 78256
Douglas H.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM03 Confirmed right door damaged. Ordering door and badge to resolve the issue. ; ordrng 1 LW10912313 (RIGHT DOOR) and 1 W11223753 (BADGE)
Near Kerrville, TX 78028
Colton B.
Job Details: 12/22/2020
WASHER WHIRLPOOL WET4024HW0 "Issue was a dead console. Replaced control, unit tested good."
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/22/2020
MW-HOOD COMBO WHIRLPOOL WMH73521CS6 Tested unit. Open close door issues. Replaced door switches. Tested unit. No issues during testing. Collected payment for repairs. Job complete. ; used 2 W10727360 (SWITCH) from stock
Near , TX 78261
Jim G.
Job Details: 12/22/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Verified voltage issues at the boards. ; ordrng 2 W11261167 (Copernicus ACU (both needed))s
Near San Antonio, TX 78258
Jim G.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Replaced faulty ice maker. Issue resolved.
Near Boerne, TX 78015
Douglas H.
Job Details: 12/22/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Customer stated upper rack fell off. Found left rail separated apart and right adjuster broke off. Quoted 209.82 for P&L plus tax (95.45 labor). Customer wants to proceed with repair. Ordering rail and adjuster. Collected priority Sc. ; ordrng 1 W11259785 (RAIL) and 1 WPW10546503 (ADJUSTER)
Near San Antonio, TX 78253
Richard G.
Job Details: 12/22/2020
RANGE AMANA AGR5330BAB3 Installed bulb. Tested to complete. Unit is good to go.
Near San Antonio, TX 78209
Jim G.
Job Details: 12/22/2020
DISHWASHER KITCHENAID KDTM404KPS0 Verified sump pump assembly at fault. ; ordrng 1 W11416362 (Pump sump assembly)
Near San Antonio, TX 78252
Jesus C.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed new dispenser. No issues during testing. Job complete.
Near San Antonio, TX 78253
Richard G.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Customer complaint is that water is building up in the ice bin and coming out of the ice dispenser when the water paddle is pushed. Replaced inlet valve. Tested to complete. Unit is good to go.
Near San Antonio, TX 78261
Jim G.
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced bellow to address leak. Also discovered a tear in the original seal missed on the first visit. Issue resolved.
Near San Antonio, TX 78215
Ezequiel V.
Job Details: 12/22/2020
WASHER WHIRLPOOL WFW5620HW0 "Checked washer found no issues with washer no error code found during testing or operation, washer is working as designed. Job complete."
Near Boerne, TX 78006
Douglas H.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated couldn’t get heat after replacing heater. Checked for error codes found f7e1 heater program turned off. Ran through diagnostics testing to check unit. Unit now functioning as designed. No further issues at this point. Collected priority Sc.
Near San Antonio, TX 78253
Richard G.
Job Details: 12/22/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Customer complaint is that the metal fell off of the shelving and the plastic also broke. Applied silicone to the shelving to help get them by for the holidays. Customer is looking into replacing the part themselves, so no need to order new part. Collected service fee.military discount."
Near Hot Springs, AR 71913
R. H.
Job Details: 12/22/2020
LAUNDRY WHIRLPOOL WTW4816FW Installed control tested washer tested good .
Near Bauxite, AR 72011
R. H.
Job Details: 12/22/2020
WASHER MAYTAG MVW6230HW0 Part damaged small scratches customer is refusing service just wants to be done with it .
Near Little Rock, AR 72223
Jeff N.
Job Details: 12/22/2020
WASHER WHIRLPOOL WTW5000DW3 "Arrived to customer stating machine shut off on wash cycle, I pulled up error codes and found flow error, in manual test I found cold water had very low flow, I turned water off and removed cold hose from unit and found screen clogged, I removed and cleaned and replaced and then tested. Machine is operational"
Near Hot Springs, AR 71901
R. H.
Job Details: 12/22/2020
DRYER AMANA NED4655EW Installed blower wheel tested dryer it tested good. ; dspstn on spec-tagged invntry: 1 WP694089 BLOWER WHEEL
Near Hot Springs, AR 71909
R. H.
Job Details: 12/22/2020
WASHER WHIRLPOOL MVWC6ESWW1 Installed dogs tested washer tested good.
Near Searcy, AR 72143
Jeff N.
Job Details: 12/22/2020
MICROWAVE JENN-AIR JMW3430WP02 Installed support bracket to eliminate previous issue with rack falling. Tested after and issue is resolved
Near Malvern, AR 72104
R. H.
Job Details: 12/22/2020
COMPACTOR KITCHENAID KTTS505ESS0 Tested found that the panel and container assembly is warped and is hanging away from machine or separated. Ordering parts .; ordrng 1 W10714558 (Panel) and 1 Wpw10451276 (Container assembly)
Near Little Rock, AR 72211
Blake D.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced listed parts, tested unit operation checks okay"
Near Russellville, AR 72802
Blake D.
Job Details: 12/22/2020
M/W OTR WHIRLPOOL WML75011HZ8 "Inspected unit for not heating, for convection fan not turning on, and for shocking, found that the plug didn’t read properly, 120, 60, 60, checked another plug got 120,120,0, tested unit to find that heat and convection fan not operating, tested voltage to fan convection fan, found no reading, diagnosed to need control board, Magnetron, and diode; ordrng 1 W11129649 (CONTROL) and 1 W11256462 (DIODE) and 1 W11402082 (MAGNETRON)"
Near Little Rock, AR 72206
R. H.
Job Details: 12/22/2020
WASHER MAYTAG MVWX655DW2 "Tested found water valve solenoid isn't opening up all the way causing it not flush out all the detergent , ordering the water valve , ; ordrng 1 W11168740 (Cold water valve)"
Near Greenbrier, AR 72058
Jeff N.
Job Details: 12/22/2020
RANGE WHIRLPOOL WFE320M0ES2 "Installed ordered parts, control board. Then tested to ensure functionality. Unit now operation."
Near Benton, AR 72019
R. H.
Job Details: 12/22/2020
RANGE WHIRLPOOL WFE505W0HB2 "Tested found relay sticking on control and burning food , ordering control ; ordrng 1 W11314391 (Control)"
Near Benton, AR 72015
R. H.
Job Details: 12/22/2020
REFRIGERATOR AMANA ASD2575BRB01 "Spoke with Bryan at tech line he said to doa the icemakerand harness , found that the bale arm is broke , and no power going to the icemaker. File number is 7729393499 . Ordering parts .; ordrng 1 W10838084 (Harness) and 1 Wpw10300022 (Icemaker)"
Near Benton, AR 72015
R. H.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed water valve , and filter head , tested functions tested good .; dspstn on spec-tagged invntry: 1 W11043013 VALVE"
Near Alexander, AR 72002
R. H.
Job Details: 12/22/2020
WASHER WHIRLPOOL MVWC565FW2 "Tested found broken windings in the motor , heard a video also souns just like the motor , ordering motor .; ordrng 1 W10885487 (Motor)"
Near Little Rock, AR 72212
Blake D.
Job Details: 12/22/2020
WASHER WHIRLPOOL MVWX655DW2 "Inspected unit for not draining, found that unit does not turn on, tested voltage on plug and going to control board, found 120 v, diagnosed to need control board; ordrng 1 W11419215 (ELECT CONTROL)"
Near Little Rock, AR 72209
Blake D.
Job Details: 12/22/2020
N/A N/A ED2VHEXVQ01 Went to replace parts found that the parts ordered didn’t match the parts on unit; schdld next appmnt for 12/28 MON !
Near Heber Springs, AR 72543
Jeff N.
Job Details: 12/22/2020
OVEN WHIRLPOOL WOC54EC7HS03 "Arrived to customer stating touch panel is not working, found that control board and touch panel is faulty and only works intermittently. Ordering new control panel and console ; ordrng 1 W11253187 (cntrl-elec) and 1 W11290642 (console)"
Near Mount Vernon, AR 72111
Jeff N.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed ordered parts, sump and motor and control board. After installing checked operation and is no completely functional"
Near Hensley, AR 72065
R. H.
Job Details: 12/22/2020
DRYER MAYTAG MEDC215EW1 "Tested found thermal fuse is bad , have on van , installed fuse tested good .; used 1 WP3392519 (FUSE) from stock"
Near Little Rock, AR 72209
R. H.
Job Details: 12/22/2020
N/A N/A WTW5000GDW0 "Found 2 codes in the system an over sud and out of balance , explained to the customer that the loads have to be spaced out and not to use so much detergent . Cleared codes , tested washer tested good ."
Near Little Rock, AR 72211
Blake D.
Job Details: 12/22/2020
DRYER WHIRLPOOL WED6120HC0 "Inspected unit for error codes, ran diagnostic found error code F3E2 (open or short moisture) F2E1 (HMI stuck) diagnostic to need panel control; ordrng 1 W11419058 (PANEL CONTROL)"
Near Maumelle, AR 72113
Blake D.
Job Details: 12/22/2020
M/W OTR WHIRLPOOL WMH78019HZ1 "Inspected unit for light bulb going out, couldn’t enter diagnostic, diagnosed to need light bulb and control; ordrng 1 W10709921 (LIGHT BULB ) and 1 W11284468 (CONTROL)"
Near Maumelle, AR 72113
Blake D.
Job Details: 12/22/2020
REFRIGERATOR KITCHENAID KBFS20EVMS0 "Inspected unit for not cooling, tested amp with amp reader found .12 amps, compressor try’s to start up then shuts off, diagnosed to need compressor ; ordrng 1 W10160407 (COMPRESSOR )"
Near Conway, AR 72034
Jeff N.
Job Details: 12/22/2020
WASHER MAYTAG MVWC565FW2 "Arrived to find error code on motor fault, under machine I tested capacitor and found it was faulty and would cause motor fault. Ordered capacitor ; ordrng 1 W11428524 (CAPACITOR )"
Near Conway, AR 72032
Jeff N.
Job Details: 12/22/2020
DRYER WHIRLPOOL WED5100HC1 "Per service pointer checked ribbons and connection was good, will need new hmi and control board; ordrng 1 W11413569 (CONTROL BOARD) and 1 W11419056 (HMI)"
Near Conway, AR 72034
Jeff N.
Job Details: 12/22/2020
KITCHEN WHIRLPOOL WDF540PADM3 Arrived to find machine working intermittently diagnosed as faulty board causing sump and drain pump to fail. Will need to order those parts to restore operation. ; ordrng 1 W10876537 (drain pump) and 1 W10906428 (cntrl-elec) and 1 WPW10482462 (sump and seal assy)
Near Corpus Christi, TX 78410
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Install drip pan, make sure drip pan drain properly. Drip pan and drainage is good issue has been resolved."
Near Corpus Christi, TX 78418
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Install door, issue has been resolved."
Near Corpus Christi, TX 78413
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed components, issue has been resolved."
Near Port Aransas, TX 78373
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Inspected unit, could not make it reproduce noise that was heard. Only know hes found was from Water line moving and hitting fridge body, when calling for water. Secured line and noise was resolved. Icemaker had no function. Replaced icemaker, icemaker is now working. ; used 1 WPW1030024 (ICE MAKER) from stock"
Near Bishop, TX 78343
Adam
Job Details: 12/18/2020
RANGE AMANA ACR4303MFS4 Install component tested unit issue resolved
Near Port Aransas, TX 78373
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM06 Replace doors issue has been resolved.
Near Corpus Christi, TX 78411
Adam
Job Details: 12/18/2020
WASHER MAYTAG MHW6630HC2 Install components issue resolved. During last visit customer stated that when unit was damaged that display was damaged as well but they cannot prove a 30 day cosmetic I’m a scratch on display. Advise customer on my return visit if they could make that paperwork available to me I will try to submit for a cosmetic repair. Customer is not available today builders were in the home and granted me access to the unit to do repairs. I did call customer and left a Voicemail explaining the issue. Issue resolved