Service History 274

Near San Antonio, TX 78205
Ezequiel V.
Job Details: 12/03/2019
RANGE WHIRLPOOL WFG320M0BW2 Replaced spark module range started working as designed. No error codes found during testing. No issues found during operation. Job complete.
Near San Antonio, TX 78254
Justin
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Replaced and installed new icemaker assembly. Customer will keep and eye and on unit and call if she doesn’t see ice within 24 hours.
Near San Antonio, TX 78216
Ivan B.
Job Details: 12/03/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced gearcase and splutch. Unit operating properly. No further issues at this time. Yes to survey and leave behind.; used 1 W10721967 (CAM) from stock
Near Pleasanton, TX 78064
Jesus C.
Job Details: 12/03/2019
WASHER WHIRLPOOL WFW92HEFC0 Tested washer. Found error codes F3E1. Error codes is pressure system fault. Ran diagnostics cycle. No issues during testing. Pressure sensor test good. Air trap is clear. Pressure hose is clear. Noticed drain hose inserted fully into wall pipe. Fixed hose. Called techline. Issue might have been caused by buildup of back pressure from drain hose. If issue continues recommend replacing pressure Hose and air trap. Sr 7726525366. Collected service fee. Job complete. Parts estimateHose PN: W10509002 Air trap PN: W1083158635
Near Pleasanton, TX 78064
Jesus C.
Job Details: 12/03/2019
RANGE WHIRLPOOL WFC150M0EB3 Customer complaint about coils not heating properly and oven not heating properly. Tested oven. Oven is working as designed. Advised coils are working properly. Will order updated burners from service pointer. ; ordrng 1 W11371990
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 12/03/2019
DRYER MAYTAG MED6630HW0 Replaced control board. Fully operational. Job complete.
Near Boerne, TX 78015
Douglas H.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Upon arrival customer stated unit was functioning properly. No need for service. Yes to survey and leave behind.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/03/2019
WASHER WHIRLPOOL WTW5000DW2 Swapped drive hub per techline. Did not resolve issue. Called techline spoke to Chris. Unit will be placed under review. Whirlpool to swap out.
Near San Antonio, TX 78249
Justin
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found the water filter faulty on unit, will order the bypass and reschedule the valve for next visit, recommend replacing water filter in the the meantime. Customer is requesting AM appointment. ; ordrng 1 W11395888 (BYPASS )"
Near Bulverde, TX 78163
Jim G.
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Replaced motor and sump. Issue resolved.
Near Shavano Park, TX 78230
Tommy B.
Job Details: 12/03/2019
WASHER WHIRLPOOL MAVT346AWW Customer stated that the unit is operating louder than usual and also leaking water. Found issue to be broken drain pump. Preserving parts to resolve issue. Collected service call.; ordrng 1 WP35-6780 (pump-water)
Near Boerne, TX 78006
Douglas H.
Job Details: 12/03/2019
REFRIGERATOR KITCHENAID KRFC604FSS02 Tested unit found wattage draw at 100% compressor running was 55 watts. Wattage is suppose to be between 120 150 watt draw. Compressor is bad. Customer wants to call kitchen aid to exchange unit. ; ordrng 1 W10819813 (compressor)
Near Bulverde, TX 78163
Jim G.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Kevin SR# 7726527874 sound was normal. No issues found.
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced valve. Fully operational. Job complete.
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL GI6FARXXB02 "Checked refrigerator freezer, light was intermittent replaced socket and rocker switch. Light is working as designed. No further issues with light. Freezer working as designed. Refrigerator cooling as designed. Job complete."
Near San Antonio, TX 78230
Tommy B.
Job Details: 12/03/2019
MW-HOOD COMBO WHIRLPOOL WOC75EC7HS00 Customer stated that the unit is vibrating and making a humming noise once it exceeds 400°. Preheated oven and observed the blower fan creating the conditions for the vibration. Ordering new blower fan to resolve issue. Unit under warranty for one year after purchase date.; ordrng 1 W11109174 (blower)
Near San Antonio, TX 78223
Jesus C.
Job Details: 12/03/2019
DRYER MAYTAG MEDC465HW0 Installed new temp switch. Dryer is heating good. No further issues. Tested to complete.
Near San Antonio, TX 78260
Jim G.
Job Details: 12/03/2019
DISHWASHER KITCHENAID KDTM354DSS4 Replaced final part. Issue resolved.
Near San Antonio, TX 78251
Richard G.
Job Details: 12/03/2019
WASHER MAYTAG MVWC565FW1 Replaced control. Ran unit through automatic test. All steps passed. Tested to complete. Unit is good to go.
Near San Antonio, TX 78212
Jesus C.
Job Details: 12/03/2019
WASHER WHIRLPOOL WFW72HEDW0 Installed new control. Ran diagnostics test. No issues during testing. Ran normal wash cycle. No further issues. Washer is working properly. Collected payment for parts and labor. Job complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/03/2019
WASHER MAYTAG MHW6630HW0 "Upon arrival, customer didn’t answer the door. Called customer back and customer stated she called in and canceled because Lowe’s came and picked unit up. No further issues at this point."
Near San Antonio, TX 78259
L
Job Details: 12/03/2019
COOKTOP GAS WHIRLPOOL WCG97US0HS00 Issue has smell. Found orifice. Is bad replacing part. W10151347; ordrng 1 W10151347 (orifice (rr))
Near San Antonio, TX 78231
Tommy B.
Job Details: 12/03/2019
REFRIGERATOR [UIS # 40092] n/a Last visit found faulty solenoid. This visit replaced with new part to resolve issue. Unit switching between crushed and cubed ice and is testing good with no further issues at this time.
Near Shavano Park, TX 78249
Tommy B.
Job Details: 12/03/2019
OVEN ELECTRIC (D KITCHEN AID KEBS207SSS04 Customer stated that the issue is the unit is not getting to proper temp. Tested his by preheating oven and recording temperatures during preheating cycle. First high temp is 188.5. Bottom oven high temp was 372.4. Determined issue to be faulty control. Quoted P&L. Collected service call. ; ordrng 1 WPW10312205 (cntrl-elec)
Near San Antonio, TX 78240
Justin
Job Details: 12/03/2019
RANGE KITCHENAID KFEG500EBS1 "Found the surface element burnt with broken coils, replaced and tested unit to complete. Part is covered under extended warranty via SB-Web. Charging for labor only."
Near Natalia, TX 78059
Justin
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "New fill tube is defective, has some bends and cracks that would end up leaking in door. Need new fill tube for unit. ; ordrng 1 W11366500 (FILL TUBE )"
Near San Antonio, TX 78258
Jim G.
Job Details: 12/03/2019
RANGE JENN-AIR n/a Replaced both blower and faulty UI control. Issue resolved.
Near San Antonio, TX 78257
Christian G.
Job Details: 12/03/2019
WASHER WHIRLPOOL WTW5000DW "Issue stated. Lid latch not locking, not allowing washer to run. Installed new lid latch. Ran unit through manual diagnostic cycle. Unit test good."
Near San Antonio, TX 78209
Steven G.
Job Details: 12/03/2019
OVEN ELECTRIC (D JENN-AIR JJW2830DS03 "Checked oven temperature found unit starts out cycling normal then starts to go past 350 and goes to 375, ordered parts; ordrng 1 W10622170 (sensor) and 1 W11040195 (CONTROL )"
Near San Antonio, TX 78201
Steven G.
Job Details: 12/03/2019
RANGE WHIRLPOOL WFG505M0BS3 "Checked range customer complained of gas smell, turned unit on found gas leak at turn off range is working properly customer to have plumber to fix problem"
Near San Antonio, TX 78250
Ezequiel V.
Job Details: 12/03/2019
WASHER MAYTAG MVWC565FW1 "Checked washer found F8E1, checked water pressure good pressure. Checked for resistance on J9 good readings ordering new control. ; ordrng 1 W11101488 (cntrl-elec)"
Near Bandera, TX 78003
Douglas H.
Job Details: 12/03/2019
DRYER MAYTAG MEDB765FC0 Customer issue was dryer wasn’t turning. Tested unit everything working properly. Educated customer on use of unit. Yes to survey and leave behind.
Near San Antonio, TX 78257
Christian G.
Job Details: 12/03/2019
DISHWASHER MAYTAG MDB4949SHZ "Issue stated: “UNKNOWN ISSUE, PLEASE SERVICE FOR RESALE. NO PHYSICAL DAMAGE”. Needed to wire dishwasher to Lowe’s supplied plug. Noticed ground wire burnt, cut and re wired. Ran unit through diagnostic cycle. No error codes. Unit test good."
Near Helotes, TX 78023
Christian G.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: freezer door corroded and hard to open/close. Installed bracket and slide arms. Unit test good. Informed customer of survey.
Near San Antonio, TX 78212
Jesus C.
Job Details: 12/03/2019
WASHER AMANA NTW4516FW3 Tub is cracked. Will order new tub. ; ordrng 1 W10238320 (tub-outer)
Near San Antonio, TX 78259
Shawn W.
Job Details: 12/03/2019
WASHER WHIRLPOOL WTW8040DW4 Replaced valve and valve harness. Fully operational. Job complete. Valve was covered under 12 month part coverage.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint is that the dw will not drain. Ran unit through diagnostics and unit is operating as normal. Got to drain cycle, and unit slowly drains but does not completely drain. Need to order drain pump.; ordrng 1 W10876537 (drain pump)"
Near San Antonio, TX 78242
Ezequiel V.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator found air diffuser not functioning properly. All other functions working as designed.Ordering diffuser.; ordrng 1 W11204060 (diffuser)
Near Castroville, TX 78009
Justin
Job Details: 12/03/2019
WASHER MAYTAG MHW5630HC0 "Replaced pressure switch and tested to complete, unit is working correctly. Customer will run a load tonight and call if any issues occur again."
Near San Antonio, TX 78253
Ezequiel V.
Job Details: 12/03/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "Arrived at customer house, Jim received the screws. Understands not being able to install screws. Customer contacted installation techs. Job complete."
Near San Antonio, TX 78260
L
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Issue was unit not cooling. Found Evaporator not working Because it was frozen. Do to clogged drain. Defrosted Evap and drain . Evap fan now running. Unit it’s cooling. no more issues. Service fee collected. Job complete.
Near San Antonio, TX 78242
Ezequiel V.
Job Details: 12/03/2019
RANGE WHIRLPOOL WFC150M0EW3 Replaced control board. Light in oven operating. Bake and broil elements working as designed. Job complete.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/03/2019
COOKTOP GAS WHIRLPOOL W5CG3024XB01 Customer states he canceled appt.
Near San Antonio, TX 78258
L
Job Details: 12/03/2019
WASHER WHIRLPOOL WFW92HEFC0 Issue is unit leaking water. Found broken bellow letting water leak by the door. Ordering new part. ; ordrng 1 W10900509 (bellow)
Near Boerne, TX 78006
Colton B.
Job Details: 12/03/2019
MICROWAVE OVEN KITCHENAID KOCE500ESS07 "Customer issue is that the microwave sometimes takes time to ramp up to full power. Replicated it on first attempt, but not on subsequent attempts. Called techline and spoke to Andy who stated that it was either the control board or inverter. Since customer is close to end of warranty I’m ordering both to resolve issue.; ordrng 1 W10217711 (inverter) and 1 W10915648 (cntrl-elec)"
Near Boerne, TX 78015
Colton B.
Job Details: 12/03/2019
MICROWAVE WHIRLPOOL n/a "Issue is that the unit was mounted unevenly and there is damage on the frame of unit. DH and I got the door functioning and the unit level. Called techline about frame damage, spoke to Kevin (SR: 7726522710) who asked me to take pictures in SD so WPL can see damage. They will either contact me or the customer about how to proceed. Gave them my phone number and email. Pics in SD Quick Pic for WPL review."
Near San Antonio, TX 78247
L
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Called costumer. She said she wasn’t available. If could reschedule. Rescheduling for monday /9 ; schdld next appmnt for 12/9 MON 2-4
Near San Antonio, TX 78201
Jesus C.
Job Details: 12/03/2019
WASHER MAYTAG MVWX655DW0 No warranty. Customer does not want to pay for service fee. Closing out ticket.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDF540PADM3 Issue stated by customer: dishwasher leaking. Ran unit through diagnostic cycle. No error codes present. Could not replicate problem. Noticed drain hose was pointing straight upwards and bunched up. Straightened hose to ensure proper draining. Contractor present to confirm unit test good.
Near San Antonio, TX 78228
Jesus C.
Job Details: 12/03/2019
DRYER MAYTAG MEDC300BW0 Installed new timer. Ran dryer. Timer is working properly. No further issues. Tested to complete.
Near San Antonio, TX 78260
L
Job Details: 12/03/2019
WASHER MAYTAG MVWB835DC4 Issue was unit not dispensing water. Replace water valve and control board. Unit now dispensing water. No other issues job complete.
Near San Antonio, TX 78218
Steven G.
Job Details: 12/03/2019
DRYER MAYTAG MEDC215EW1 Checked dryer found element is bowed and touching element housing causing element to blow fuse replaced element and thermal cutoff checked operation unit is working normal now ; used 1 279838 (ELEMENT) from stock
Near Pipe Creek, TX 78063
Douglas H.
Job Details: 12/03/2019
WASHER MAYTAG MHW5500FW0 Dispenser drawer broken. Ordering dispenser drawer assembly to resolve the issues. ; ordrng 1 W10575334 (disp.drawer assy)
Near San Antonio, TX 78258
L
Job Details: 12/03/2019
OVEN ELECTRIC (D JENNAIR JJW8630DDB Concern is both ovens are not heating to the right temperature. Called tech line. They recommend replacing the control board. Told costumer. Costumer said he’s not replacing the control board and will rather buy a new unit. Job complete. sr7726530914
Near San Antonio, TX 78258
Jim G.
Job Details: 12/03/2019
WASHER MAYTAG MVWC360AW Bad motor which was Retruned to vendor last trip. Requested part back from warehouse will return tomorrow. ; schdld next appmnt for 12/3 TUE !
Near , TX 78253
Justin
Job Details: 12/03/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Heating element is not getting proper voltage from control board. Meter is not working properly so I need to order element and harness in case control doesn’t fix issue. Customer needs last appointment ; ordrng 1 W11225368 (harns-wire) and 1 W11261165 (cntrl-elec) and 1 WPW10260252 (elmnt-brol)
Near San Antonio, TX 78258
Steven G.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator found freon leak at condenser coupler cut out coupler and welded straight vacuumed and charged unit everything is working normal now
Near San Antonio, TX 78256
Colton B.
Job Details: 12/03/2019
DRYER WHIRLPOOL WED7000DW2 Issue was that after a few loads the dryer will stop spinning. Found dryer motor to be at fault. Ordering a new one and returning Wednesday.; ordrng 1 279827 (motor!dryer)
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Went through diagnostics on the dishwasher. Water is entering the unit but it’s doing so more slowly than it should. Ordered fill valve assembly. Rescheduled 12/5; ordrng 1 W10327250 (FILL VALVE ASSEMBLY )
Near San Antonio, TX 78254
Christian G.
Job Details: 12/03/2019
DRYER WHIRLPOOL WED7500GW0 "Issue stated by customer: dryer doubling time to cycle. Control, sensor, sensor wiring harness ordered previously. No error codes found, ordering thermal cutoff and wiring harness.; ordrng 1 279973 (cutoff-tml) and 1 W11104351 (harns-wire)"
Near Northeast Side, TX 78239
Devon F.
Job Details: 12/03/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Customer complaint was unit floor would get too hot during use and would burn his feet. Instructed customer that unit fan blowers the hot air from inside out through the bottom of unit. Called tech line twice they recommended checking to see if unit is 5 1/2 inches from floor. Unit is operating as designed.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/03/2019
WASHER AMANA NTW4516FW2 "Replaced suspension, valve, and tub ring. Ran unit through diagnostics. All steps passed. Tested to complete, unit is good to go. Spoke with customer about survey leave behind."
Near San Antonio, TX 78245
Richard G.
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced spray arm, heater, and manifold. Tested to complete. Unit is good to go."
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 12/03/2019
REFRIGERATOR KITCHEN AID KRFF507ESS01 Last visit found faulty inlet valve. Replaced with new valve today and unit is testing good now.
Near Pipe Creek, TX 78063
Douglas H.
Job Details: 12/03/2019
DISHWASHER KITCHENAID KDFE104DSS4 "Lower rack wheels broken , filter screen warped, and detergent dispenser broken. Ordering all parts to resolve issues. ; ordrng 4 W10195417 (wheel)s and 1 W10463906 (screen) and 1 W10861000 (detergent dispenser)"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Customer was told am appt. but was schedule from 3-5. Customer needs am appt. Has bad ice maker.; ordrng 1 WPW10300024 (icemaker)
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/03/2019
WASHER WHIRLPOOL WTW8040DW2 Replaced ACU and wiring harness. Unit operated properly for a few test cycles and then console began not accepting selections again. Ordered console. Showed customer a bypass to continue washing for now. Customer asking for expedited parts approval. Part in stock at APD can be back first thing tomorrow; rqstng P&A on 1 W10705598 (CONSOLE)
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/03/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 "Customer stated that the issue is that the light does not function. Ran voltage check and ordering new lamp holder to resolve issue.; ordrng 1 W10210871 (holder,lamp)"
Near San Antonio, TX 78254
Colton B.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXF02 "Issue was water at the bottom of refrigerator compartment and a broken door handle. Finding source of leak to be a cracked connection on the outlet hose coming from filter to reservoir. Ordering a new one to resolve. Door handle mounting studs are missing, ordering new ones to resolve door issue. Returning Thursday with parts quoted customer for P&L.; ordrng 2 WPW10170540 (screw)s and 1 WPW10279884 (tube-water)"
Near Shavano Park, TX 78231
Douglas H.
Job Details: 12/03/2019
MICROWAVE OVEN KITCHENAID KBMC140HSS0 "Replaced bulb, unit working properly. Collected labor."
Near Comfort, TX 78013
Colton B.
Job Details: 12/03/2019
FREEZER WHIRLPOOL WZF79R20DW Control board assigned to job did not fit the connector in the freezer. Took part number off of the current control board to order the correct one through Marcone. Scheduling a return date and coming back. Gate code is 8468; ordrng 1 W11236854 (contrl-box)
Near San Antonio, TX 78237
Ezequiel V.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator found ice build up at bottom of freezer. Found drain hole covered in ice. Defrosted refrigerator running as designed. Job complete.
Near Kerrville, TX 78028
Colton B.
Job Details: 12/03/2019
WASHER WHIRLPOOL WFW5090JW0 "Issue is that unit isn’t advancing cycle. Replaced UI and valve, issue still persists. Could make unit do everything in diagnostics. Finding issue to be a bad ACU. Ordering new one to resolve.; ordrng 1 W11334605 (CONTROL )"
Near San Antonio, TX 78255
Colton B.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNT00 "Issue is a no cool refrigerator, no light in refrigerator and poor ice dispensing. Cooling issue seems to be the result of a bad start device. Light bulb in refrigerator is out and there is a repair kit for Ice dispenser. Ordering all and returning. Quoted customer for P&L. Customer is military and since we didn’t give him the discount on SC, we need to apply the discount on P&L. ; ordrng 1 8009 (light bulb) and 1 8201756 (ice dor kt) and 1 WP2319792 (comp start relay) and 1 WPW10662129 (capacitor)"
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 12/03/2019
DRYER WHIRLPOOL WED4815EW1 "Checked dryer did not run checked element for breaks checks good. Checked for voltage at thermal cut off good voltage and at fuse , ordering fuse and thermal cut off. ; ordrng 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off)"
Near Boerne, TX 78015
Tommy B.
Job Details: 12/03/2019
REFRIGERATOR KITCHENAID KRFC704FPS Last visit found broken heater wires in icemaker water supply. Replaced with new fill tube to resolve issues. Unit testing good now.
Near San Antonio, TX 78201
Ivan B.
Job Details: 12/03/2019
RANGE WHIRLPOOL WFE505W0HS1 Replaced elements and wiring harness. Unit operating properly now. No further issues at this time. Yes to survey and leave behind.
Near Boerne, TX 78015
Colton B.
Job Details: 12/03/2019
OVEN ELECTRIC (D WHIRLPOOL WFG550S0HZ0 "Inspector tested oven and found temperature to be too low. I tested oven the WPL recommended way (Hi: 237, 235, 237) (Lo: 232, 230, 230) for an average temperature of 233 degrees. Calibrated oven +20 degrees to resolve issue, unit tested good. Unit is under 1 year extended warranty through builder."
Near San Antonio, TX 78253
Justin
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Unit tripped circuit breaker, unit is also hardwired in. Need to order control and come back with truck stock drain pump. ; ordrng 1 W11087226 (control elec)"
Near Kerrville, TX 78028
Colton B.
Job Details: 12/03/2019
REFRIGERATOR MAYTAG WRX988SIBM01 Issue was that unit was missing the ice guide. Replaced to resolve issue.
Near San Antonio, TX 78247
Devon F.
Job Details: 12/03/2019
WASHER MAYTAG MVWB835DW "Customer complaint was unit Will not turn on, tested control board for proper voltage pass and control board led light flashing. Ordering new control panel to resolve issue. Called AIG auth 451.35 for parts and labor; ordrng 1 W11112656 (console)"
Near Portland, TX 78374
John L.
Job Details: 12/03/2019
OVEN KITCHEN AID KOSE507ESS03 "Inspected unit, found board on unit has gone out. Will need to replace to resolve.; ordrng 1 4449751 (thermostat,hi limit) and 1 W10782117 (fuse-thrml) and 1 W10890586 (panl-cntrl) and 1 W11040195 (cntrl-elec)"
Near Ingleside, TX 78362
John L.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Inspected unit, icemaker having issues producing ice and dispensing ice when it does produce. Replace icemaker to resolve this issue.; ordrng 1 W10884720 (harns-wire) and 1 WPW10300024 (icemaker)"
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 12/03/2019
DISHWASHER WHIRLPOOL WDF330PAHW "Checked dishwasher found no error codes, unit operating as designed. Job complete."
Near San Antonio, TX 78216
Ivan B.
Job Details: 12/03/2019
WASHER MAYTAG MVWC415EW0 "Checked washer. Detached, cleaned, and readjusted hot water valve hose. Ran full diagnostics and service cycles unit operated properly w hot water. Ran normal hot cycle and unit operated properly as well. No further issues at this time."
Near Alice, TX 78332
Adam
Job Details: 12/03/2019
DRYER MAYTAG MED3500FW1 Glass Seal for inner door has failed/broken visibly. Replace inner and outer door to resolve issue.; ordrng 1 8572266 (bumper) and 1 W10424248 (door) and 1 W10626039 (handle) and 1 W10797893 (door)
Near San Antonio, TX 78251
Christian G.
Job Details: 12/03/2019
WASHER MAYTAG MVWC6ESWW1 Customer stated he called this morning to cancel.
Near San Antonio, TX 78258
Jim G.
Job Details: 12/03/2019
OVEN ELECTRIC (D WHIRLPOOL RBD305PDQ12 contacted techline spoke to Robert SR# 7726535668 who confirmed issue stems from microcontroller. Microcontroller is discontinued.
Near Corpus Christi, TX 78416
John L.
Job Details: 12/03/2019
WASHER MAYTAG MVWC565FW1 "Installed cap. Ran recalibration on unit, unit now agitates and spins without issue. Resolved"
Near Port Aransas, TX 78373
John L.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Freezer frosted up with ice, not allowing proper air flow. Fan still working, replace harness to resolve issue. ; ordrng 1 W10242409 (harns-wire)"
Near Alice, TX 78332
Adam
Job Details: 12/03/2019
REFRIGERATOR AMANA ASD2522WRW04 Install component issue resolved
Near Victoria, TX 77904
Michael
Job Details: 12/03/2019
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Plugged the appliance into a kill a watt meter, when the compressor kicked on the amps shot up to 8.50 amps and started counting down and would shut off, did this twice and on the 3rd time the compressor kicked on and stayed on, the amps didn’t go any higher that 45 amps. This is a sealed system issue, ordered part and rescheduled customer ; ordrng 1 WPW10507886 (compressor)"
Near Aransas Pass, TX 78336
John L.
Job Details: 12/03/2019
WASHER MAYTAG MVWC465HW2 "Installed components, recalibrated unit. Tested for spin and agitation. Issue resolved."
Near Port Aransas, TX 78373
John L.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Inspected unit, freezer compartment freezing over. Issue with heater replace harness and heater to resolve this issue.; ordrng 1 W10242409 (harns-wire) and 1 W10495967 (defrost heater)"
Near Corpus Christi, TX 78418
Adam
Job Details: 12/03/2019
REFRIGERATOR JENN-AIR JB36NXFXRE01 Inspection of unit shows multiple light modules not lighting. Replace modules to resolve issue.; ordrng 2 W10843339 (module)s and 2 W10843339 (module)s
Near Ingleside, TX 78362
John L.
Job Details: 12/03/2019
WASHER WHIRLPOOL WTW8040DW4 "Installed components, ran recalibration. Tested unit on normal for function. Unit filling and running, issue has been resolved."
Near Alice, TX 78332
Adam
Job Details: 12/03/2019
WASHER AMANA NTW4516FW3 Install component calibrated unit ran verification cycle issue resolved.
Near Rockport, TX 78382
John L.
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM "Installed components, found issue was with icemaker. Icemaker stuck, gears only click but will not turn. Replaced, issue resolved.; used 1 W10190965 ("
Near Corpus Christi, TX 78408
Adam
Job Details: 12/03/2019
REFRIGERATOR MAYTAG MRT118FFFE04 It’s all components tested unit issue resolved
Near Port Lavaca, TX 77979
Michael
Job Details: 12/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Called the number in the notes, number isn’t working due to a local outage. Tried customers number, no answer, arrived at location, knocked on the door no answer, tried the 1st number again, still an outage. I went across the street to an apartment complex, unsure where the office is, no other place of business around. Called customers number and left a vm advising she would need to reschedule, also left magnet on front door, stuck around for 20 minutes ; saved tckt"