Service History 273

Near Radford, VA 24141
Chris S.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRS335FDDW00 Evaporator drain was clogged. Cleared drain and removed ice buildup. Turned on the water and discovered the valve is broken. ; ordrng 1 WPW10179146 (valve-inlt)
Near Christiansburg, VA 24073
Chris S.
Job Details: 07/23/2019
WASHER WHIRLPOOL WFW85HEFC1 Found error code F3E1 pressure switch has 5 volts dc from control. Will replace pressure switch and pressure switch hose. ; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)
Near Draper, VA 24324
Chris S.
Job Details: 07/23/2019
FREEZER WHIRLPOOL WRT318FZDW01 Unit is cooling while I’m here customer said that the control randomly changes temperature settings and turned off completely a few times. Will replace the control board. ; rqstng P&A on 1 W11085365 (cntrl-elec)
Near Daleville, VA 24083
Chris S.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Found E2 icemaker error code. Will replace icemaker. ; ordrng 1 WPW10764668 (ice maker)
Near Christiansburg, VA 24073
Chris S.
Job Details: 07/23/2019
ICEMAKER WHIRLPOOL WRX988SIBM01 Freezer is still warming up. Fridge is back cooling a bit better which indicates a sealed system leak Will pre authorize repair with Lowe’s. Will install all the parts when we repair the sealed system. ; rqstng P&A on 1 W11116006 (evaporator)
Near Maumelle, AR 72113
Doug M.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Inspected unit for not cooling,found no frost pattern on evaporator,performed amp test found 3.82 amps with compressor running,diagnosed to need compressor ; ordrng 1 W11092625 (compressor)"
Near Little Rock, AR 72211
Doug M.
Job Details: 07/23/2019
WASHER MAYTAG MHW7100DC0 "Inspected unit for drain issue,performed service diagnostics found f9e1,f8e3,f3e1 error codes,performed manual test found unit is draining,checked air trap checked ok,diagnosed to need pressure switch and pressure hose; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)"
Near Malvern, AR 72104
Doug M.
Job Details: 07/23/2019
FREEZER UNKNOWN LSXS26386D "Inspected unit for not cooling found ice build on top of evaporator,found defrost working,called LG tech line,said to replace evaporator and compressor ; rqstng P&A on 1 ADL74760902 (EVAPORATOR ) and 1 TCA36511310 (COMPRESSOR )"
Near Little Rock, AR 72206
Doug M.
Job Details: 07/23/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Inspected unit for noisy operation , found when damper door is open/closing motor is very noisy and vibrating diagnosed to need diffuser assembly ; ordrng 1 W11236851 (diffuser)"
Near Little Rock, AR 72205
Doug M.
Job Details: 07/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Inspected unit for not starting,found unit would fill wash motor not starting,verified 120v to motor diagnosed to need pump motor assembly ; ordrng 1 W11087376 (pump&motor)"
Near Victoria, TX 77905
Michael
Job Details: 07/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Defrosted evaporator in FF section, Installed parts ordered., including W11033168, wire harness and tightened the freezer handle. The appliance is working normal, no further issues"
Near Freer, TX 78357
Adam
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW5000DW1 Unit is out of warranty. Customer complaint of unit will leave clothes wet at end of cycle. Air code for unit shows off-balance load. Further inspection shows your case and wash plate have stripped out. Customer does not wish to continue with repairs issue resolved. Collected service call fee of 140.73 after taxes.
Near Victoria, TX 77901
Michael
Job Details: 07/23/2019
WASHER MAYTAG MVWX500XW2 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes. The appliance is draining and working properly"
Near Victoria, TX 77905
Michael
Job Details: 07/23/2019
WASHER MAYTAG MVWC565FW1 "Error code F8E1, cleared error code, tested inlet valve, cold side is working but not a lot of pressure checked house line, has good pressure, the screen was full of sand from the water well. Took the inlet valve off and cleaned with the water hose, customer doesn’t use hot water, it’s off, you can hear it open and close. Calibrated and performed a diagnostics test, completed with no error codes, the appliance is working normal."
Near Victoria, TX 77904
Michael
Job Details: 07/23/2019
UPRIGHT / CHEST WHIRLPOOL WZC3122DW01 "I was unable to locate the appliance in the warehouse. Per management, if the appliance isn’t in the warehouse it’s gone."
Near Victoria, TX 77904
Michael
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed part ordered, I was able to navigate this time on test number 3. It didn’t feel like the air baffle was working. Took FF section apart and checked, air baffle is working normal. Left appliance plugged in for 30 minutes, the temperature in the freezer was down to 57 degrees, the air flow in ff section is good, temperature was down to 69 degree. The appliance is working normal"
Near Victoria, TX 77905
Michael
Job Details: 07/23/2019
WASHER MAYTAG MVWB765FW0 "Error cod F3E2, F0E2, F7E9, F2E1, cleared error codes, tested the inlet valve, both temperatures and water pressure are good. Calibrated and performed a diagnostics test, completed with no error codes. Tested good on manual spin and agitation cycles. Advised customer the issue may have been due to over suds, the appliance is working normal"
Near San Diego, TX 78384
Adam
Job Details: 07/23/2019
DRYER AMANA NED4655EW1 Inspection of unit shows screws stuck in felt around drum bearing. Remove debris issue resolved
Near Robstown, TX 78380
Adam
Job Details: 07/23/2019
WASHER MAYTAG MVWC565FW0 Install components calibrated unit. Ran confirmation issue resolved
Near Pulaski, VA 24301
Chris S.
Job Details: 07/23/2019
RANGE WHIRLPOOL WFE770H0FZ1 Installed control and checked operation. All operations check ok.
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/23/2019
OVEN WHIRLPOOL WFE540H0ES2 "Installed control,wire harness and terminal block. Checked. operation. All operations check ok."
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/23/2019
DRYER MAYTAG MED6630HW0 Exhaust tube was vibrating on the sheet metal frame. Installed a foam space and checked operation. All operations check ok. ; used 1 WPW10221048 (SPACER) from stock
Near Roanoke, VA 24018
Chris S.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed evaporator motor with wire harness and checked operation. All operations check ok.
Near Roanoke, VA 24013
Chris S.
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4816FW2 Customer had multiple concerns and questions. Instructed customer on general usage. Did service diagnostic cycle and recalibrated washer. All operations check ok.
Near Roanoke, VA 24012
Chris S.
Job Details: 07/23/2019
LAUNDRY MAYTAG MVWB865GW0 Installed valve and recalibrated washer. All operations check ok.
Near Troutville, VA 24175
Chris S.
Job Details: 07/23/2019
WASHER ROPER RTW4516FW1 Found F8E1 error code. Adjusted and secured drain hose with wire tie. Also checked cold and hot water inlet valve. All operations check ok. Recalibrated unit. ; used 1 WP8567668 (WIRE TIE ) from stock
Near Roanoke, VA 24017
Chris S.
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4816FW2 Found error code F5E2 replaced lid latch and checked operation. All operations check ok. ; used 1 W11307244 (LATCH) from stock
Near Roanoke, VA 24015
Chris S.
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW8040DW1 Control board is getting proper voltage but isn’t responding. Customer will decide if they want to do the repair.
Near Hiwassee, VA 24347
Chris S.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Installed icemaker and UI. Checked operation. All operations check ok.
Near Roanoke, VA 24019
Chris S.
Job Details: 07/23/2019
OVEN WHIRLPOOL WGE555S0BS02 Installed both control knobs. All operations check ok.
Near Mabelvale, AR 72103
Doug M.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Inspected unit for door closure issues, found customer is expecting doors to close on their own, found unit to be undeveloped,raised front legs to level unit doors closing as designed unit checks ok"
Near Mount Vernon, AR 72111
Doug M.
Job Details: 07/23/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 Manufacturer is exchanging the unit
Near Greenbrier, AR 72058
Doug M.
Job Details: 07/23/2019
ICEMAKER WHIRLPOOL GI1500XHW4 "Inspected unit for not making ice ran test cycle found water not cascading over evaporator plate, found water tube disconnected,reset water tube,ran test cycle found ice forming on evaporator plate,cleaned coils,operation checks ok"
Near Bryant, AR 72022
Doug M.
Job Details: 07/23/2019
DRYER MAYTAG MEDC465HW0 "Inspected unit for long dry times,checked heat cycle checked ok,found customer is using metal foil vent exceeding 8 feet in length,showed customer installation instructions and explained reason for long dry times per installation instructions,verified normal operation unit checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 07/23/2019
WASHER WHIRLPOOL WTW4855HW1 "Inspected unit for no operation, performed service diagnostics found f9e1 error code long drain,performed manual test found when draining the stand pipe backing up with water not allowing unit to drain properly, informed customer stand pipe is overflowing will need to call plumber to have issue resolved,verified normal operation unit checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 07/23/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for door closure issues,found door working as designed,explained to customer door will be hard to close by design so door will not open during operation verified normal operation unit checks ok"
Near Hollins, VA 24019
Chris S.
Job Details: 07/23/2019
WASHER MAYTAG MVWC565FW0 Shift actuator is no longer sensing basket speed. Replaced actuator and checked operation. All operations check ok. ; used 1 W10913953 (ACTUATOR ) from stock
Near Little Rock, AR 72204
Doug M.
Job Details: 07/23/2019
DRYER ROPER RED4516FW0 "Inspected unit for not starting, tested incoming power did not have voltage coming in from wall outlet checked breaker, breaker not tripped,verified all fuses checked ok , informed customer needed to call electrician, unit checks ok"
Near Little Rock, AR 72209
Doug M.
Job Details: 07/23/2019
REFRIG WHIRLPOOL WRS555SIHV00 "Replaced icemaker and switch per service diagnostics faulty motor and switch,tested unit operation checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 07/23/2019
DRYER WHIRLPOOL WED5000DW2 "Inspected unit for not heating, tested incoming voltage 240v checked ok,tested thermal cutoff checked ok,tested heat element did not have resistance found burnt coil on element,replaced heat element unit,tested unit operation checks ; used 1 279838 (ELEMENT) from stock"
Near Sherwood, AR 72120
Doug M.
Job Details: 07/23/2019
REFRIGERATOR MAYTAG MFI2569YEM "Replaced door gaskets due to being torn not allowing for good seal to cabinet,tested unit for proper operation unit checks ok"
Near Hensley, AR 72065
Doug M.
Job Details: 07/23/2019
REFRIGERATOR WHIRLPOOL EL88TRRWS03 "Inspected unit found gurgling sound coming from sealed system,found ice forming on suction line,evacuated system,performed vacuum,recharged unit,operation checks ok"
Near Little Rock, AR 72202
Doug M.
Job Details: 07/23/2019
N/A N/A n/a "Installed power cord due to no resistance not allowing power to unit,tested unit on separate outlet than where unit is installed due to outlet in cabinet behind exhaust vent not allowing unit to be plugged in without forcing cord into outlet that which caused cord issue in the first place,unit checks ok"
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/23/2019
M/W OTR WHIRLPOOL WMH31017HS2 Fuse was open. Installed fuse and checked operation. All operations check ok. ; used 1 w10138793 (FUSE) from stock
Near Victoria, TX 77905
Michael
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Defrosted evaporator in FF section, Installed parts ordered., including W11033168, wire harness and tightened the freezer handle. The appliance is working normal, no further issues"
Near Nordheim, TX 78141
Michael
Job Details: 07/22/2019
REFRIGERATOR MAYTAG MFT2776FEZ00 Ordered the evaporator fan motor assembly. ordrng 1 W11033168 (harns-wire)
Near Victoria, TX 77904
Michael
Job Details: 07/22/2019
UPRIGHT / CHEST WHIRLPOOL WZC3122DW01 "I was unable to locate the appliance in the warehouse. Per management, if the appliance isn’t in the warehouse it’s gone."
Near Victoria, TX 77905
Michael
Job Details: 07/22/2019
WASHER MAYTAG MVWC565FW1 "Error code F8E1, cleared error code, tested inlet valve, cold side is working but not a lot of pressure checked house line, has good pressure, the screen was full of sand from the water well. Took the inlet valve off and cleaned with the water hose, customer doesn’t use hot water, it’s off, you can hear it open and close. Calibrated and performed a diagnostics test, completed with no error codes, the appliance is working normal."
Near Rockport, TX 78382
Adam
Job Details: 07/22/2019
DRYER MAYTAG MED5500FW1 Customer provided receipt showing delivery date. I did inform customer that she will have to sign a damage waiver in order for us to proceed with fixing the unit. Laundry room is very small confined space units are built into cabinetry job will require two technicians. Customer complaint of unit making a humming vibrating noise. Replace idler pulley drum roller belt and possibly motor to resolve issues; ordrng 1 W10112954 (belt) and 4 W10314171 (drum support roller)s and 1 W10468057 (pulley-idr) and 8 W10512946 (ring)s and 1 W10806758 (motor-drve)
Near Freer, TX 78357
Adam
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW5000DW1 Unit is out of warranty. Customer complaint of unit will leave clothes wet at end of cycle. Air code for unit shows off-balance load. Further inspection shows your case and wash plate have stripped out. Customer does not wish to continue with repairs issue resolved. Collected service call fee of 140.73 after taxes.
Near San Diego, TX 78384
Adam
Job Details: 07/22/2019
DRYER AMANA NED4655EW1 Inspection of unit shows screws stuck in felt around drum bearing. Remove debris issue resolved
Near Victoria, TX 77904
Michael
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inlet valve is damaged, ordered part to resolve issue ; ordrng 1 W10865826 (valve)"
Near Premont, TX 78375
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for lid lock failure as well as long Fill no fill. Replaced water valve and lid latch to resolve issue. Customer does keep unit outside but is covered believe this is contributing to repeated lid lock issues. ; ordrng 1 W10682535 (latch) and 1 W10869800 (valve)
Near Kingsville, TX 78363
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWB765FW1 Inspection of unit show error code for water temperature as well as long fill no fill. Replace control board and water housing to resolve issue.; ordrng 1 W11096285 (housing) and 1 W11101485 (cntrl-elec)
Near Seadrift, TX 77983
Michael
Job Details: 07/22/2019
WASHER MAYTAG MHW3505FW1 "There was no power to the unit, checked voltage at outlet, all good. Ordered parts to resolve issues ; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (cntrl-elec)"
Near Falfurrias, TX 78355
Adam
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows error code for unbalanced load. Inspection of unit shows impeller and gear case stripped out no way to remove wash plate from gear case without destroying have fused together. Will need to replace gear case wash plate Splutch actuator capacitor and innertub to resolve issue. Job will require authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10586077 (basket) and 1 W10597177 (actuator) and 1 W10609476 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley)
Near Kingsville, TX 78363
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWB855DC3 Inspection of unit shows multiple error codes. Off-balance load water hazard water temperature and let failure long fill no fill. Replace control board housing and lid lock to resolve issue; rqstng P&A on 1 W10787880 (latch) and 1 W11096285 (housing) and 1 W11105151 (cntrl-elec)
Near Victoria, TX 77901
Michael
Job Details: 07/22/2019
WASHER MAYTAG MVWX500XW2 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes. The appliance is draining and working properly"
Near Kingsville, TX 78363
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWB835DW4 Inspection of unit shows multiple error codes. water hazard locked rotor oversize load off balance as well as long Fill no fill and slow drain. Replace control board train from stater and clutch to resolve; ordrng 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10006494 (slider) and 1 W10275082 (slider) and 1 W10447975 (slider) and 1 W10636382 (screw) and 1 W10644129 (screw) and 1 W10727777 (pump-water) and 1 W10905022 (clutch) and 1 W11096285 (housing) and 1 W11105155 (cntrl-elec)
Near Victoria, TX 77901
Michael
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "The FF evaporator was completely frozen with a block of ice, it’s been this way for awhile creating a large block of ice, too much to defrost. Advised customer to unplug the unit and let defrost for at least 24 hours and plug it back. Ordered parts to resolve issues ; ordrng 1 W10804160 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 WPW10389152 (support)"
Near Victoria, TX 77904
Michael
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed part ordered, I was able to navigate this time on test number 3. It didn’t feel like the air baffle was working. Took FF section apart and checked, air baffle is working normal. Left appliance plugged in for 30 minutes, the temperature in the freezer was down to 57 degrees, the air flow in ff section is good, temperature was down to 69 degree. The appliance is working normal"
Near Victoria, TX 77901
Michael
Job Details: 07/22/2019
MICROWAVE WHIRLPOOL UMV1160CW6 The microwave is not heating and is putting out a burnt smell. Ordered parts to resolve issue. ; ordrng 1 W10492278 (diode) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)
Near Victoria, TX 77905
Michael
Job Details: 07/22/2019
WASHER MAYTAG MVWB765FW0 "Error cod F3E2, F0E2, F7E9, F2E1, cleared error codes, tested the inlet valve, both temperatures and water pressure are good. Calibrated and performed a diagnostics test, completed with no error codes. Tested good on manual spin and agitation cycles. Advised customer the issue may have been due to over suds, the appliance is working normal"
Near Kingsville, TX 78363
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWB835DW1 Inspection of unit shows proper voltage but still no power to Consol or control board. Replace consul and control board to resolve issue. Job will need authorization. Called customer to let them know the situation no answer left a voicemail stating what will be ordered and if they had any other questions to contact the office; rqstng P&A on 1 W10650404 (console asm (wht)) and 1 W10858075 (cntrl-elec)
Near Victoria, TX 77901
Michael
Job Details: 07/22/2019
RANGE AMANA ACR4303MFW3 "The cooktop is working normal, the oven does not heat at all, tried different settings, the bake elements don’t come on. Ordered control to resolve the issue ; ordrng 1 W10904901 (cntrl-elec)"
Near Robstown, TX 78380
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWC565FW0 Install components calibrated unit. Ran confirmation issue resolved
Near Victoria, TX 77904
Michael
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F4E3 error code, checked all connections. The appliance wouldn’t go into wash mode, bad motor. Ordered part to resolve issue ; ordrng 1 W11085683 (pump&motor)"
Near Premont, TX 78375
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for long fill no fill. Customer complaint of knocking or grinding noise inside unit unable to duplicate noise but manual testing of spin cycle and agitate show good working condition. Customer also states unit will stay running and start cycles on its own. Replaced water pump water inlet valve and control board to resolve issues; ordrng 1 W10727777 (pump-water) and 1 W10869800 (valve) and 1 W11101488 (cntrl-elec)
Near Pulaski, VA 24301
Chris S.
Job Details: 07/22/2019
RANGE WHIRLPOOL WFE770H0FZ1 Installed control and checked operation. All operations check ok.
Near Alice, TX 78332
Adam
Job Details: 07/22/2019
RANGE WHIRLPOOL AGR6303MFS0 "Customer complaint of oven not coming to temperature. Customer also states control board has not worked in a couple of months. Ordering regulator and electric control and pre-ID part igniter to resolve issues. Job will need authorization; rqstng P&A on 1 9758079 (igniter,bake) and 1 W10602001 (valve-gas) and 1 W10856295 (cntrl-elec)"
Near Robstown, TX 78380
Adam
Job Details: 07/22/2019
RANGE MAYTAG MGR6600FW1 Inspection of unit shows orifice broke off inside of orifice holder replace both to resolve issue; ordrng 1 W10347414 (spud-orfce) and 1 W10474162 (holder-orf)
Near Bishop, TX 78343
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWX655DW1 Inspection of unit shows unit will not agitate. Have previously replaced clutch actuator is she still persisted. Replace gearcase actuator washplat capacitor clutch and herb drive to resolve issue. Job will require authorization; rqstng P&A on 6 8533953 (screw)s and 1 W10006481 (gearcase) and 1 W10239971 (SPLUTCH ) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw)
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/22/2019
M/W OTR WHIRLPOOL WMH31017HS2 Fuse was open. Installed fuse and checked operation. All operations check ok. ; used 1 w10138793 (FUSE) from stock
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/22/2019
DRYER MAYTAG MED6630HW0 Exhaust tube was vibrating on the sheet metal frame. Installed a foam space and checked operation. All operations check ok. ; used 1 WPW10221048 (SPACER) from stock
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/22/2019
OVEN WHIRLPOOL WFE540H0ES2 "Installed control,wire harness and terminal block. Checked. operation. All operations check ok."
Near Hiwassee, VA 24347
Chris S.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Installed icemaker and UI. Checked operation. All operations check ok.
Near Roanoke, VA 24018
Chris S.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed evaporator motor with wire harness and checked operation. All operations check ok.
Near Roanoke, VA 24015
Chris S.
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW8040DW1 Control board is getting proper voltage but isn’t responding. Customer will decide if they want to do the repair.
Near Roanoke, VA 24013
Chris S.
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW4816FW2 Customer had multiple concerns and questions. Instructed customer on general usage. Did service diagnostic cycle and recalibrated washer. All operations check ok.
Near Draper, VA 24324
Chris S.
Job Details: 07/22/2019
FREEZER WHIRLPOOL WRT318FZDW01 Unit is cooling while I’m here customer said that the control randomly changes temperature settings and turned off completely a few times. Will replace the control board. ; rqstng P&A on 1 W11085365 (cntrl-elec)
Near Roanoke, VA 24012
Chris S.
Job Details: 07/22/2019
LAUNDRY MAYTAG MVWB865GW0 Installed valve and recalibrated washer. All operations check ok.
Near Radford, VA 24141
Chris S.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRS335FDDW00 Evaporator drain was clogged. Cleared drain and removed ice buildup. Turned on the water and discovered the valve is broken. ; ordrng 1 WPW10179146 (valve-inlt)
Near Troutville, VA 24175
Chris S.
Job Details: 07/22/2019
WASHER ROPER RTW4516FW1 Found F8E1 error code. Adjusted and secured drain hose with wire tie. Also checked cold and hot water inlet valve. All operations check ok. Recalibrated unit. ; used 1 WP8567668 (WIRE TIE ) from stock
Near Christiansburg, VA 24073
Chris S.
Job Details: 07/22/2019
WASHER WHIRLPOOL WFW85HEFC1 Found error code F3E1 pressure switch has 5 volts dc from control. Will replace pressure switch and pressure switch hose. ; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)
Near Hollins, VA 24019
Chris S.
Job Details: 07/22/2019
WASHER MAYTAG MVWC565FW0 Shift actuator is no longer sensing basket speed. Replaced actuator and checked operation. All operations check ok. ; used 1 W10913953 (ACTUATOR ) from stock
Near Roanoke, VA 24019
Chris S.
Job Details: 07/22/2019
OVEN WHIRLPOOL WGE555S0BS02 Installed both control knobs. All operations check ok.
Near Roanoke, VA 24017
Chris S.
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW4816FW2 Found error code F5E2 replaced lid latch and checked operation. All operations check ok. ; used 1 W11307244 (LATCH) from stock
Near Christiansburg, VA 24073
Chris S.
Job Details: 07/22/2019
ICEMAKER WHIRLPOOL WRX988SIBM01 Freezer is still warming up. Fridge is back cooling a bit better which indicates a sealed system leak Will pre authorize repair with Lowe’s. Will install all the parts when we repair the sealed system. ; rqstng P&A on 1 W11116006 (evaporator)
Near Mount Vernon, AR 72111
Doug M.
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 Manufacturer is exchanging the unit
Near Bryant, AR 72022
Doug M.
Job Details: 07/22/2019
DRYER MAYTAG MEDC465HW0 "Inspected unit for long dry times,checked heat cycle checked ok,found customer is using metal foil vent exceeding 8 feet in length,showed customer installation instructions and explained reason for long dry times per installation instructions,verified normal operation unit checks ok"
Near Mabelvale, AR 72103
Doug M.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Inspected unit for door closure issues, found customer is expecting doors to close on their own, found unit to be undeveloped,raised front legs to level unit doors closing as designed unit checks ok"
Near Greenbrier, AR 72058
Doug M.
Job Details: 07/22/2019
ICEMAKER WHIRLPOOL GI1500XHW4 "Inspected unit for not making ice ran test cycle found water not cascading over evaporator plate, found water tube disconnected,reset water tube,ran test cycle found ice forming on evaporator plate,cleaned coils,operation checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW4855HW1 "Inspected unit for no operation, performed service diagnostics found f9e1 error code long drain,performed manual test found when draining the stand pipe backing up with water not allowing unit to drain properly, informed customer stand pipe is overflowing will need to call plumber to have issue resolved,verified normal operation unit checks ok"
Near Sherwood, AR 72120
Doug M.
Job Details: 07/22/2019
REFRIGERATOR MAYTAG MFI2569YEM "Replaced door gaskets due to being torn not allowing for good seal to cabinet,tested unit for proper operation unit checks ok"
Near Daleville, VA 24083
Chris S.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Found E2 icemaker error code. Will replace icemaker. ; ordrng 1 WPW10764668 (ice maker)
Near Little Rock, AR 72204
Doug M.
Job Details: 07/22/2019
DRYER ROPER RED4516FW0 "Inspected unit for not starting, tested incoming power did not have voltage coming in from wall outlet checked breaker, breaker not tripped,verified all fuses checked ok , informed customer needed to call electrician, unit checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 07/22/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for door closure issues,found door working as designed,explained to customer door will be hard to close by design so door will not open during operation verified normal operation unit checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 07/22/2019
DRYER WHIRLPOOL WED5000DW2 "Inspected unit for not heating, tested incoming voltage 240v checked ok,tested thermal cutoff checked ok,tested heat element did not have resistance found burnt coil on element,replaced heat element unit,tested unit operation checks ; used 1 279838 (ELEMENT) from stock"
Near Little Rock, AR 72211
Doug M.
Job Details: 07/22/2019
WASHER MAYTAG MHW7100DC0 "Inspected unit for drain issue,performed service diagnostics found f9e1,f8e3,f3e1 error codes,performed manual test found unit is draining,checked air trap checked ok,diagnosed to need pressure switch and pressure hose; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)"
Near Little Rock, AR 72202
Doug M.
Job Details: 07/22/2019
N/A N/A n/a "Installed power cord due to no resistance not allowing power to unit,tested unit on separate outlet than where unit is installed due to outlet in cabinet behind exhaust vent not allowing unit to be plugged in without forcing cord into outlet that which caused cord issue in the first place,unit checks ok"