Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1335 customer reviews

Christian G.

Christian G.

DRYER WHIRLPOOL WED4850BW1 "Issue stated by customer: dryer not drying clothes at all. Customer states a tech has been out before to replace heating element but issue was never fixed. Found unit had been miswired burning out appliance control unit and wiring harness. Ordering parts. S.call owed for diagnosis fee. ACU, wiring harness( and labor( plus tax due at time of install.; ordrng 1 W10565798 (harness) and 1 WPW10476828 (cntrl-elec)"

Near Texana Dr, San Antonio, TX 78249
Colton B.

Colton B.

WASHER WHIRLPOOL WTW7000DW2 "Issue is a clunking noise during agitation. Finding issue to be the gear case. Nut that holds down agitator is stripped, my ratchet could not get a good bite on it. Ordering everything to replace problem. Told customer we’d call him when parts arrived. ; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 W11219115 (TUB) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"

Near Portales Pass, Helotes, TX 78023
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Checked refrigerator found foot leveler not installed, found capacitor on compressor not receiving proper voltage. Ordering foot leveler and capacitor. Ordering device start just in case.; ordrng 1 W10340017 (leveler) and 1 W10448874 (device,start) and 1 W10662129 (capacitor)"

Near Hoefgen Ave, San Antonio, TX 78205
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Cannot remove bolt for wash plate, will need to a complete change of the tub. Schedule for Monday return date. ; ordrng 1 W10909670 (nut-spaner) and 1 W11089264 (filter) and 1 W11219115 (TUB) and 1 WP8533928 (screw)"

Near Texas Bend, , TX 78253
Colton B.

Colton B.

WASHER MAYTAG MVWB835DW Issue is a broken lid. Previous tech ordered wrong part. Returning wrong part and ordering a lid. ; ordrng 1 W11259006 (lid)

Near Orsinger Hill, San Antonio, TX 78230
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Issue stated by customer: freezer section frosting up. Found freezer section full of frost. Found unit coils/vents covered in lint and debris. Cleared vents. Pulled drawers out of freezer to clean frost and water. Found large chunk of ice frozen at thermistor. Cleared ice and put unit back together. Found small air leakage from bottom left corner of freezer door. Instructed customer to routinely clean vents and quoted customer 237.23 for install of part(W10443316)+labor. Collected s.call(105.00+tax)via card.; ordrng 1 W10443316 (gasket-fip)

Near Expectation Dr, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

RANGE AMANA AER6303MFS2 Checked range found inner glass broken/shattered. Ordering inner glass to repair issue.no other issues found during diagnosis. ; ordrng 1 WPW10620754 (glass-door)

Near Clower, San Antonio, TX 78201
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Replaced console and control board for unit. Display is still out on unit, calling techline to document issues. Chris is assisting, found the unit to have a bad console and signal harness for console. ; ordrng 1 W11225369 (harns-wire) and 1 W11233570 (harns-wire) and 1 W11351998 (CONSOLE )"

Near Big Bend Path, , TX
Douglas H.

Douglas H.

WASHER MAYTAG MHW5630HC0 Customer stated unit takes too long to wash. Finding issue to be electronic control. Ordering control to resolve the issue. ; ordrng 1 W11322901 (cntrl-elec)

Near Cibolo Run, Fair Oaks Ranch, TX 78015
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced dishwasher heater. Ran dishwasher no issues. No error codes found during testing or operation. Job complete.

Near Rosalind Way, San Antonio, TX 78222
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit not cooling properly. Finding issue to be EVAP frozen over, ran diagnostics testing to ensure all functions working properly. All test checked good. Issue lies within UI. Ordering UI to resolve the issue.; ordrng 1 W11214887 (cntrl-elec)"

Near Victory Row, San Antonio, TX 78254
Jim G.

Jim G.

DISHWASHER KITCHENAID KDFE104DSS0 Unit powers on however there is not response from the motor or water inlet valve. It appears. The motor assembly has failed. Collected service fee.

Near Whisper Dawn St, San Antonio, TX 78230
Jim G.

Jim G.

WASHER WHIRLPOOL WFW6620HC0 Drain pump is receiving voltage but not responding. Ordering new pump. Long drain error and oversuds error confirmed. ; ordrng 1 W11316609 (pump-water)

Near Wilderness Oak, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW5620HW0 Replaced ui console ran diagnostics no issues. No errors found during testing or operation. Job complete.

Near Newell Ave, San Antonio, TX 78215
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDF540PADM3 Issue stated by customer dishwasher wouldn’t run or dispense soap. Started dishwasher in normal and 1-hour cycles. Unable to recreate start issues. Found detergent door only opened as long as detergent was present. Previously replaced dispenser door for same issue as well as control. Unit tested good.

Near Bluewater Cove, San Antonio, TX 78254
Tommy B.

Tommy B.

DISHWASHER JENN-AIR JDTSS246GP0 Customer stated that the issue is the door scrapes on right side when it’s closing. Found issue to be bent tub making the door close roughly. Ordering new tub to resolve issue. ; ordrng 1 WPW10681514 (tub-dishwr)

Near Cantina Sky, Boerne, TX 78006
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Installed new valve. Good harvest cycle. Good water to icemaker. No further issues. Tested to complete.

Near Snug Harbor Way, Von Ormy, TX 78073
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUID308ESS2 Removed unit replaced filter housing installed new filter tested for leaks no leaks except slight drip from housing still spoke to tech line spoke to Mark SR number 7727353019 he had me put food safe silicone on oring of new filter leak resolved new filter was defective but leak but was able to correct with silicone lube. Tested unit all operations normal drain working and init is performing as designed.

Near FM 775, La Vernia, TX 78121
Steven G.

Steven G.

REFRIGERATOR LG LRFC21755SB "Checked refrigerator found bad ice maker ordered,185.76 plus 52 sc and labor; ordrng 1 5989JA0002N (ICE MAKER)"

Near Bluffcove, San Antonio, TX 78216
Richard G.

Richard G.

DRYER MAYTAG MGDC465HW0 Called customer. States dryer is working and she tried to cancel the appointment. Unit is good to go.

Near Pinto Trail, San Antonio, TX 78251
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Customer complaint was unit would not seal heated seal to adjust it to the cabinet unit seal is now sealing properly unit is operating as designed.

Near Breezy Bend Dr, San Antonio, TX 78217
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB "Found issue was in left front burner, swapped with rear right found burner element bad for left front. Rescheduling Monday .; ordrng 1 W11161939 (ELEMENT )"

Near I-35, San Antonio, TX 78233
Tommy B.

Tommy B.

VENTHOODS UNKNOWN WVW51UC0HV0 Customer stated that the unit rattles loudly. Issue only occurred at highest speed setting. Ordering a blower fan to resolve issue. ; ordrng 1 W10894803 (blower fan)

Near Parkview Terrace, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED5620HW0 Replaced element thermal fuse and cut off due to no heat. Checked dryer for heat good heating no issues. No error codes found during testing or operation. Job complete.

Near Newell Ave, San Antonio, TX 78215
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE JENN-AIR JDRP548WP03 "Replaced left side main control, touch pad and power supply tested all operations normal . Advised of survey and paper."

Near Hidden Pond Dr, Adkins, TX 78101
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Linked customer to app and WiFi as per techline recommendation. Issue resolved.

Near Wild Onion, San Antonio, TX 78258
Jesus C.

Jesus C.

DRYER ROPER RED4516FW0 Tested dryer. Unit not heating. Found fuse was bad. Replaced fuse. Tested dryer. Good heat. No further issues. Tested to complete. ; used 1 WP3392519 (FUSE) from stock

Near Hickory Canyon, San Antonio, TX 78252
Jesus C.

Jesus C.

ICEMAKER (STANDA KITCHENAID KUIX535HPS00 Installed new auxiliary drain. Ran unit through diagnostic. All pumps sensors and valves are working. No leaks during testing. Ran normal cycle. Making ice. No further issues. Tested to complete.

Near Devine St, San Antonio, TX 78210
Tommy B.

Tommy B.

DISHWASHER MAYTAG MDB8959SFZ4 Customer stated that the issue is that the left upper rack is broken. Found issue to be the track has been pulled too far will need to replace with a new part. ; ordrng 1 W11259785 (track)

Near Edgewood Dr, Comfort, TX 78013
Justin  R.

Justin R.

DISHWASHER MAYTAG MDB7959SHZ1 "Need to order display, and control board for unit. ; ordrng 1 W11225084 (cntrl-elec) and 1 W11255647 (console)"

Near Sweet Destiny, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL ADB1400AGW1 Found leak from inlet valve and damaged fill hose. Rescheduling for Monday.DOP is February 18 2020. Documented with picture.; ordrng 1 W10878507 (hose-fill) and 1 W11175771 (VALVE)

Near Copperglen, Converse, TX 78109
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUIS18NNTB0 "Checked ice maker found pumps not working and Evaporator calcium buildup. Replaced circulation pump and drain pump, cleaned evaporator and vacuumed condenser unit is working properly ; used 1 WP2313628 (PUMP), and 1 WP2313705 (PUMP) from stock"

Near Bluffcove, San Antonio, TX 78216
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHENAID KODC304ESS00 Oven is heating to correct temps. Tested both top and lower oven. Calibrated unit as needed. Issue resolved. Customer specifically requested appointment after next week due to time conflicts. ; ordrng 1 W10859573 (sensor) and 1 WPW10207398 (elmnt-bake) and 1 WPW10752316 (cntrl-elec)

Near N Hunters Cir, San Antonio, TX 78230
Jim G.

Jim G.

REFRIGERATOR JENNAIR JS48PPFXDA Replaced microcontroller and thermistor. Issue resolved.

Near Campanile, San Antonio, TX 78258
Douglas H.

Douglas H.

WASHER ROPER RTW4516FW2 Unit doesn’t need new lid. Found hinge bearing grommet missing on left side. Ordering new hinge grommet to resolve the issue. ; ordrng 1 WP21258 (hinge bearing)

Near Rim Dr, San Antonio, TX 78257
Devon F.

Devon F.

DISHWASHER MAYTAG MDB7759AWS2 Customer complaint was unit would not come on asked customer about SC he said yes then asked if that would be taken off total price I said no customer declined service

Near Carmel Hills, San Antonio, TX 78259
Devon F.

Devon F.

WASHER MAYTAG MVWB765FC3 Customer complaint was unit would get LF error code replaced inlet valve to resolve issue unit operating as designed.

Near Teagarden Ln, San Antonio, TX 78232
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Checked dishwasher found no water getting to unit, water valve was humming found water inlet hose had a kink, adjusted hose checked operation unit working normal now"

Near Eleanor Ave, San Antonio, TX 78209
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW5620HW0 "Complaint of unit not spinning out all the way. Finding issue to be faulty damper shocks, causing unit to go out of balance and turn spin off. Ordering damper shocks to resolve the issue. Scheduling for customer availability. ; ordrng 4 W11316766 (DAMPER SHOCK)s"

Near Carolwood Dr, San Antonio, TX 78213
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Front panel has a large scratch and dent, need to replace. ; ordrng 1 W11116420 (panel)"

Near Hanging Branch, , TX 78253
Steven G.

Steven G.

RANGE MAYTAG MGR6600FZ1 "Checked range found burners are normal, checked temperature in oven found cycling normal found bottom drawer panel bowed, will order new panel ; ordrng 1 W11190210 (PANEL DRAWER )"

Near El Sonteo St, San Antonio, TX 78233
Jim G.

Jim G.

WASHER MAYTAG MHW8200FW0 Leon SR# 7727353620Replaced all parts

Near Mustang Cir, Hollywood Park, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED5000DW2 Removed door replaced inner panel used clear adhesive installed seal and installed new catch reassembled door tested all operations normal declined email.

Near Glen Castle, San Antonio, TX 78239
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 Installed new ice door. No issues during testing. Job complete.

Near Wisdom Rd, Atascosa, TX 78002
Douglas H.

Douglas H.

REFRIGERATOR MAYTAG MRT118FFFH01 "Last trip found faulty compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point. Compressor under limited part warranty. Didn’t charge labor due to compressor just replaced a couple weeks ago."

Near Cicero Ave, San Antonio, TX 78218
Colton B.

Colton B.

RANGE JENN-AIR JDRP548HL00 Issue is that the right side oven door was locked. Was able to get lock working in diagnostics. Oven now open and closes well. Noticed damage on door near latch where someone obviously tried to pull it open. Not a functional issue. Called partner team who said to go ahead and replace inner door panel. Item is PSP.; ordrng 1 W11318831 (frame-glas)

Near Wildcat Canyon Trail, San Antonio, TX 78023
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4655JW0 "Replaced gearcase due to leaking on, upon removal of gearcase found lowerharness covered in oil. Removed oil substances with no luck on washer spin or agitate. Also found lid lock fault checked for voltage at main control faulty readings ordering control board and lower harness just in case.; ordrng 1 W11156556 (harns-wire) and 1 W11211478 (cntrl-elec)"

Near S Laredo St, San Antonio, TX 78204
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB835DW4 Outer door damaged plastic damaged ordered outer door returning Tuesday.; ordrng 1 W11129460 (door)

Near I-35, San Antonio, TX 78233
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF520PADM7 Issue was no power to dish washer. Found unit unwired in junction box. Correctly installed power cord. Unit tested good.

Near Worth Pkwy, San Antonio, TX 78257
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "The user interface wasn’t shutting down when I put it into diagnostics, or allowing me to perform diagnostics, also the led lights weren’t working. Ordered UI and freezer led module to resolve the issue. Quoted the customer , he paid in full; ordrng 1 W11205083 (module) and 1 W11330971 (ELECTRONIC CONTROL )"

Near Cherokee Ln, Victoria, TX 77901
John L.

John L.

WASHER MAYTAG MVWC415EW2 "F7E1 basket speed fault, checked under unit found shroud to have been ripped off and capacitor disconnected. Reconnected capacitor. Tested for agitate and spin, does both but gearcase has bearing issues. Unit gets loud when spin. Replace gearcase and other components related to resolve issues.; rqstng P&A on 2 357640 (SCREW)s and 1 W10006384 (belt) and 1 W10239973 (cam) and 1 W10625046 (capacitor) and 1 W10677719 (motor-drve) and 1 W10795114 (gearcase) and 1 W10815026 (actuator)"

Near N Farm to Market 738, Orange Grove, TX 78372
Christian G.

Christian G.

DRYER WHIRLPOOL WED4815EW1 Issue stated by customer: dryer door catch was too tight cause it it to strip. Replaced catch and made sure unit closed as needed. Unit tests good. Informed customer of survey.

Near Chesham, San Antonio, TX 78254
Tommy B.

Tommy B.

DISHWASHER MAYTAG MDB8959SFZ4 Customer stated that the issue is that the left upper rack is broken. Found issue to be the track has been pulled too far will need to replace with a new part. ; ordrng 1 W11259785 (track)

Near Edgewood Dr, Comfort, TX 78013
John L.

John L.

WASHER MAYTAG MVWB835DW2 "Unable to install components, was unable to remove wash plate. And in process to remove plate started to crack. Will need to order plate and return for install. Washer still functional in meantime.; rqstng P&A on 1 W10834917 (washplate)"

Near Dasmarinas Dr, Corpus Christi, TX 78418
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Issue was intermittently dispensing. Found a dent on the left side door, order new door to resolve issue. Instructed customer on how to shim door in mean time. Gate 3674 for return visit. Door is PSP item. ; ordrng 1 W11307224 (dor-fip)"

Near Lindrith, Helotes, TX 78023
Richard G.

Richard G.

WASHER MAYTAG MHW6630HW0 Replaced acu and harness. Ran through automatic test. All steps passed. Ran a normal cycle and the unit ran as designed. Unit is good to go. No email to add.

Near Ranchers Ridge, San Antonio, TX 78251
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Checked refrigerator found unit not cooling found restriction in dyer, replaced drier vacuumed and charged unit everything is working normal at this time.; used 1 WPW10143759 (DRIER-HV) from stock"

Near Sequoia, San Antonio, TX 78232
Tommy B.

Tommy B.

WASHER MAYTAG MVWC565FW2 "Customer stated that the unit would not complete a cycle. Drain pump came on automatically once the unit was plugged in. Reset the pump by allowing it to run. No errors in diagnostics and unit passed unto,arid test cycle. Unit testing good now with no further issues at this time. Declined survey."

Near W Live Oak St, Fredericksburg, TX 78624
Colton B.

Colton B.

DRYER WHIRLPOOL WED560LHW0 "Issue was a that dryer would not run. Found issue to be that the motor was miswired from switch. Corrected wiring, unit now runs."

Near Worth Pkwy, San Antonio, TX 78257
Christian G.

Christian G.

WASHER MAYTAG MVWB835DW0 Issue stated by customer: washer not responding to controls. Previously found communication error. Ordered wire harness. Replaced. Unit powered on for a few minutes then died. Found console had small burns on board. Quoted customer for console+labor(380.05). Customer will call if they move forward with install.

Near Palomino Bend, San Antonio, TX 78254
Devon F.

Devon F.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 Customer complaint was unit UI was unresponsive reset unit to resolve unit unit operating as designed.

Near Valencia Rose, San Antonio, TX 78261
Devon F.

Devon F.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Customer complaint was unit would not have sound reset UI unit is operating as designed. Customer also stated she can’t find receipt but I can tell by serial number it was made in 2019. Cus promises to call in wen she find receipt.

Near Catalan Cliff, San Antonio, TX 78261
Steven G.

Steven G.

WASHER WHIRLPOOL WFW8620HW1 "Checked washer ran diagnostics found fault code for suds, ran cycle everything is running properly went over soap use washer is working normal"

Near Fisherman Sky, San Antonio, TX 78244
Steven G.

Steven G.

DRYER WHIRLPOOL WED8620HW0 "Checked dryer found rumbling noise while spinning, adjusted blower wheel housing and pipe, checked operation dryer is running smooth now"

Near Fisherman Sky, San Antonio, TX 78244
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Customer complaint is that the unit is leaking from under the dishwasher. Water is coming from the inlet valve. Verified valve was cross threaded. Corrected issue. Quoted Juan from KB Homes service call fee and labor

Near Broussard, San Antonio, TX 78253
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Found F6E2 and F6E3 stored in unit, replacing both console and control board. Calibrated and tested to complete."

Near Taos Valley, San Antonio, TX 78245
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW95HEDC0 F3E1 pressure sensor Failure. Removed the cabinet lid to check pressure hose. Used automatic test cycle to unlock the unit and unit is testing good now no further issues.

Near Ranch Ln, Boerne, TX 78006
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS05 Replaced door glass and inner glass panel. Got most of glass up but there was still some left over. Tested to complete.

Near Little Cypress, San Antonio, TX 78253
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Inspection of unit shows error code for Long fill no Fill Replace water valves to resolve issue.; ordrng 1 W11101906 (valve)

Near General Cavazos Blvd, Kingsville, TX 78363
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE104ESS3 F5e1F7e1Pump getting power but not running. Needs pump and motor. ; ordrng 1 WPW10605057 (pump and motor assy)

Near Mountain Laurel Ridge, Blacksburg, VA 24060
Devon F.

Devon F.

VENTHOODS UNKNOWN WVU37UC0FS1 Customer complaint was unit would make a rattling noise took paper out on fan unit is operating as designed.

Near Valencia Rose, San Antonio, TX 78261
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRT511SZDW00 Issue stated by customer: Refrigerator door hinge creaking/ leaking grey sealant from liner. Please review pics. Found sealant from new production unit still curing. Cleaned sealant and informed customer that should be the last of it as sealant was hardening. Adjusted and lubricated fridge and freezer doors as they were making a creaking noise. Freezer door gasket giving off very slight rub sound. Informed customer this was due to door being off unit for extended period of time and will go away after unit settles. Unit tests good.

Near Majestic Cedar, Helotes, TX 78023
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced dispenser. Unit is good to go. No email to add.

Near Sirius Cir, San Antonio, TX 78245
Richard G.

Richard G.

RANGE KITCHEN AID KERS202BSS0 Customer complaint is that the front right burner is not heating properly. Found a wire loose on the relay. Fixed wire. Tested to complete. Unit is good to go. No email.

Near Meadow Pass, San Antonio, TX 78251
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Compressor is constantly running. Needs new control board. WPW10589838. Control board. 309.04Labor: 72.45; ordrng 1 WPW10589838 (cntrl-elec)

Near Belle Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER MAYTAG MVWB865GW0 Agitator bent. Needs agitator. ; ordrng 1 W11161960 (agitator)

Near Deerfield Rd, Troutville, VA 24175
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH32519HZ2 "Same problem as before. Needs new control, holder, and bulb. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL BOARD)"

Near Eveningwood Ln, Roanoke, VA 24019
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 F8e1F2e1F7e5Found water inlet valve malfunctioning. Needs inlet valve. ; ordrng 1 W11210459 (valve)

Near Sanders Mines Rd, Max Meadows, VA 24360
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED5000DW2 Timer very hard to turn. Needs new timer. ; ordrng 1 WPW10185992 (timer)

Near Evans St, Pulaski, VA 24301
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Replaced screw, issue has been resolved."

Near Jennifer Loop, Orange Grove, TX 78372
John L.

John L.

MICROWAVE MAYTAG MMV4206FZ "Installed components, tested after installation. Unit heats. Issue resolved."

Near West Lake, Sandia, TX 78383
John L.

John L.

REFRIGERATOR AMANA ASI2575GRS01 "Damaged tubing causing leaks, able to remove damage and set tubing. Issue resolved."

Near Valley Cir, Corpus Christi, TX 78413
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed components tested unit issue resolved

Near Stonehinge St, Alice, TX 78332
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH31017HS2 "Removed microwave and Installed parts ordered, put microwave back in place and ran the microwave for 6 minutes. The appliance didn’t didn’t cut off or blow the breaker."

Near TX-72, Kenedy, TX 78119
John L.

John L.

WASHER MAYTAG MVWB765FW3 "Installed components, tested after installation. Issue resolved."

Near Donegal Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Installed components calibrated units ran verification cycle issue resolved.

Near Co Rd 137, Alice, TX 78332
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Install components tested unit issue resolved

Near Co Rd 57, Robstown, TX 78380
Michael R.

Michael R.

WASHER MAYTAG MHW5100DW0 "Installed part ordered, tested appliance, it’s draining and working normal"

Near Cody Dr, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Install components tested unit issue resolved

Near Anthony St, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Inspection of unit shows multiple error codes. Lid lock failure. unbalanced load. over suds. water temperature failure. Lid not open between cycles. Address these issues with customer as they showed. Lid lock itself was pushed down and out of place on units repositioned lock tested issue resolved. Unbalanced load is due to customers having units on very unlevel ground inside shed advise customer will have to level floor before you can even try to level the unit. Also advise customer that hot and cold hose need to be reversed. And over says issue advise customer to run two or three cycles with no clothing or detergent to flush system but only after leveling unit and switching hot and cold water hoses. Issue resolved

Near Garcia St, Kingsville, TX 78363
Christian G.

Christian G.

DRYER MAYTAG MEDB835DC4 "Issue stated; physical damage to console, top and door. Console ordered didn’t come with fascia. Ordering fascia to complete job.; ordrng 2 W10596965 (plug)s and 1 W11158457 (overlay)"

Near Bandera Rd, San Antonio, TX 78254
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked refrigerator after two weeks did not find a freon leak, advised Techline went over pressures all good advised from tech line to change gas valve and drier, will wait till door comes in, to let refrigerator run longer to make sure there is no leak.; ordrng 1 W10634642 (valve)"

Near Lakefield St, San Antonio, TX 78230
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Issue stated by customer: dishwasher door was getting stuck after start and handle would come off due to pulling door loose. Please see pics. Found bracket had stripped. Replaced bracket. Ordering parts for door. ; ordrng 2 W10826179 (screw)s and 1 W11087377 (panel) and 2 W11157086 (stud)s and 1 W11391973 (HANDLE)

Near Spanish Wood, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Checked refrigerator found light module with led burnt out not truning on. Ordering new light module to resolve issue.; ordrng 1 W10866538 (module)

Near San Simeon Dr, San Antonio, TX 78228
Jesus C.

Jesus C.

WASHER MAYTAG MHW6000XG2 Customer not available for appointment. Will reschedule. ; schdld next appmnt for 3/12 THU !

Near Dexter Dr, San Antonio, TX 78226
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDT710PAHB0 Checked dishwasher found lower spray arm not spinning. Checked for voltage at control board voltage intermittent. Ordering new control board to resolve issue. Ordering motor and pump just in case. ; ordrng 1 W10605057 (pump&motor) and 1 W11082514 (cntrl-elec)

Near Oakwood Dr, San Antonio, TX 78228
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW1 Use authorization. MP97Y00AP1. Tested washer. Will not spin. Basket is slipping during testing. Found teeth in basket are worn. Will need to replace basket. Had to break washplate in order to remove basket. Will need to replace washplate. Collected service fee. Will collect labor next visit. ; ordrng 1 W10752719 (basket) and 1 W10902814 (washplate)

Near Carroll St, San Antonio, TX 78225
Ezequiel V.

Ezequiel V.

REFRIGERATOR MAYTAG MFI2266AES Checked refrigerator replaced part for customer upon replacing found reservoir vibrating ordering new filter reservoir to resolve issue.collected service call fee. Remaining balance of 225.97; ordrng 1 WP12956202 (reservoir)

Near W Mistletoe Ave, San Antonio, TX 78201
Devon F.

Devon F.

ICEMAKER (STANDA WHIRLPOOL KUID508ESS1 "Customer complaint was unit would not make ice ran unit to see problem water is not recirculating, replaced recirculating pump to resolve issue unit operating as designed. Collected 452.72 for parts labor and service call card."

Near Terrabianca, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

DISHWASHER MAYTAG MDB4949SHZ1 Replaced control board on dishwasher. Ran diagnostics testing no issues ran normal cycle no issues. No error codes found during testing or operation. Job complete.

Near Bassett Ln, San Antonio, TX 78231
Colton B.

Colton B.

DRYER WHIRLPOOL WED6620HC1 Issue was a rattling noise from dryer. Installed noise reduction kit on blower housing. Unit now runs quietly.

Near Via Aragon, San Antonio, TX 78257
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Found the freezer fan making the noise customer is hearing, will need fan blade and motor harness for unit. ; ordrng 1 W11224591 (motor-evap) and 1 WP67006337 (blade- fan)"

Near San Antonio, TX 78253
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED92HEFW1 Use the dryer repair kit and replaced the wheels the pulley and the belt to resolve noise issues. Also vacuumed out all of the lint. Unit tested good now with no further issues at this time.

Near Riverhill Blvd, Kerrville, TX 78028
Colton B.

Colton B.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 "Issue is a burning smell coming from oven and smoke from gasket. Smell coming from oven is consistent with a new oven. Customer had video of smoke coming from gasket. No damage to the gasket found. Called techline about smell and smoke (SR7727344032), techline said that it can be consistent with new oven units. No stored error codes. Unit working as intended."

Near San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 "Removed basket agitator top panel removed rotor shifter replaced gear case reassembled cleared error code for,locked rotor and ran calibration and test cycle all operations normal no leaks unit functions as designed and no error codes. Codes advised of survey and paper."

Near Rene La Salle, Windcrest, TX 78239
Steven G.

Steven G.

WASHER MAYTAG MVWB835DW4 "Checked washer ran diagnostics found off balance cleared codes ran test cycles everything checked checks ok, customer had off balanced load went over loading everything is ok."

Near Harry Wurzbach Rd, San Antonio, TX 78209
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Unit showing bi-metal open, also not seeing the damper open up much during test. Will need motor harness fan for freezer, thermistor for freezer. Will need to order control board and damper. ; rqstng P&A on 1 W10316760 (thermistor) and 1 W10861655 (harns-wire) and 1 W11035841 (cntrl-elec) and 1 W11164593 (diffuser) and 1 WP2315549 (evap fan motor)"

Near Appomattox St, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4950HW1 Found splutch rubbing on pulley making loud noise replaced splutch tested all operations normal called tech line to report findings and repair. Spoke to Kathy sr number 7727345500. Job complete; used 1 W10721967 (CAM) from stock

Near Kitty Hawk Rd, Converse, TX 78109
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Issue stated by customer: ice maker only made a small batch of ice. Previously replaced ice maker, found no ice in bin. Lines not frozen, jumped ice maker, no response. No response in diagnostics either. Replaced unit with truck stock. Ice maker harvest cycle completed and filled. Told customer I’d call at he end of the day to see if any ice has dropped.; used 1 WPW10300026 (ICE MAKER) from stock"

Near Las Olas Blvd, San Antonio, TX 78250
Steven G.

Steven G.

DRYER MAYTAG MEDX655DW1 "Checked dryer found sanitize cycle is working properly, customer was thinking of a steam cycle, which this model does not have, everything checked ok."

Near Austin Hwy, San Antonio, TX 78209
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW3 "Customer complaint is that the same issue has returned. Unit is not advancing cycles. Entered diagnostics and found error codes F8E1 no fill/long fill, F0E5 off balance load detected. Ran automatic test and one of the valves is barely pushing out water. Valve is damaged. Ordering valve.; ordrng 1 W11038689 (valve)"

Near Summerbrook, San Antonio, TX 78254
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer complaint is that the unit has stopped working again. Found a bad fuse. Replaced the fuse but as soon as the unit was plugged in, the new fuse blew. Tested magnetron, hc diode, thermostat, transformer and capacitor. Not getting appropriate readings on any of the components. Reordering.; ordrng 1 W10138793 (fuse) and 1 W10269232 (thermostat) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"

Near Overlook Canyon, San Antonio, TX 78245
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED9200SQ1 Collected with 69163. Customer stated the unit was mailing noise. Could not duplicate the issue in the home. Collected service call.

Near Wood Trail, Kerrville, TX 78028
Jesus C.

Jesus C.

DRYER MAYTAG MEDB835DC4 Old blower wheel was cracked. Installed new blower wheel. Ran dryer. Noise is gone. No issues during testing. Tested to complete.

Near Red Feather Ln, San Antonio, TX 78245
Colton B.

Colton B.

WASHER MAYTAG MVWB835DW5 "Issue is that the unit is shutting down mid cycle. Ran diagnostics and got F3E2 and F4E0 water temperature error codes. Checked resistance on valve thermistor and got low readings. Replaced valve, readings now check good. Left survey flyer behind."

Near Star Mica, Boerne, TX 78006
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDTM404ESS2 Customer video recorded noise. Based on video it sounds like spray arm is hitting lower rack. Lower spray is still in place as when I was last here. Calling techline due to reoccurring noise issue. Spoke with Adrian. He stated since spray is installed correctly there isn’t anything else that he can do for me. At one point he suggested to replacing of lower spray arm Incase was damaged previously. 7726775130Ordering spray arm to resolveGate code 4498; ordrng 1 W10860176 (arm-spray)

Near Sattler Rd, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MVWB865GC0 Replaced faulty water inlet regulator. Survey prepped fcc

Near Long Meadow, Spring Branch, TX 78070
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDTE204GPS0 Complaint of sometimes functioning properly and sometime it doesn’t. Ran diagnostics testing to check errors and test functions. Unit functioning as designed other than intermittent use. Found f1e2 software malfunction. Ordering electronic control and UI to resolve the issues. ; ordrng 1 W11165146 (console) and 1 W11305303 (cntrl-elec)

Near Sandy Oaks Dr, Boerne, TX 78015
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint was unit would freeze sometimes checked air baffle control door opens and closes replaced UI panel to resolve issue unit is operating as designed.

Near Encino Vista St, San Antonio, TX 78259
Jim G.

Jim G.

WASHER WHIRLPOOL WFW5620HW0 Checked diagnostics mode and found an issue with oversuds-ing (F0E2) I confirmed with techline spoke to Scott SR# 7727345035 who also confirmed oversuds error would point to too much or wrong type of detergent. Verified that hoses are installed properly.

Near Campestres, Spring Branch, TX 78070
Jim G.

Jim G.

RANGE KITCHENAID KSGG700EBS1 Replaced blower. Unit tested properly.

Near Cypress Springs Dr, Spring Branch, TX 78070
Devon F.

Devon F.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit would turn black everyday ordering new console to resolve issue.; ordrng 1 W11351998 (CONSOLE)

Near San Anza, San Antonio, TX 78260
Steven G.

Steven G.

DISHWASHER MAYTAG MDB7749AWQ2 Checked dishwasher found water leaking from left corner when spray-arm would pass ordering parts ; ordrng 1 8268937 (inlet-air) and 1 W10077898 (suport-arm) and 1 W10240183 (arm-spray)

Near Petry Dr, Kirby, TX 78219
Jesus C.

Jesus C.

DRYER MAYTAG MEDB765FW0 Tested dryer. Noise during tumble. Found roller on back was making noise. Shaft for roller has burs on it. Filed down burs. Reinstalled rollers. Tested dryer. Noise is gone. No further issues. Tested to complete.

Near S Mesquite, San Antonio, TX 78203
Devon F.

Devon F.

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Customer complaint was unit would not make ice tech noticed during operation the water valve is pumping water way too slow and I ran it for an hour barely got frost pattern and no harvest. ran diagnostics got error code for the bin thermistor faulty called tech line they suggested it was a sealed system problem 7727347575 also spoke with Doug he told me to order evap just in case.; ordrng 1 W10843121 (filter dryer) and 1 WPW10218037 (evaporator) and 1 WPW10511923 (thermistor) and 1 WPW10605286 (compressor)

Near Hackney Ln, San Antonio, TX 78260
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID JFC2290VEM8 Defrosted freezer. Cleared obstruction from the drain. Issue resolved.

Near Lantana Cerro, Spring Branch, TX 78070
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW9200SQA11 Customer stated that the issue with the door is locked. Diagnostics revealed errors F22 F20. Checked the water inlet for obstructions and kinks. Unlocked door using manual release inside compartment. Unit testing good now with no further issues at this time.

Near Wood Trail, Kerrville, TX 78028
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW8040DW4 "Unit had f8e1 long fill error, f3e2 inlet temp fault. Found issue to be faulty water valve caused by build up from softener. Explain to customer the cause of the issue and advised to have plumber check softener. Replaced valve to resolve the issue. Unit testing good now no further issues at this point. Yes to survey and leave behind."

Near Mission Ledge, Boerne, TX 78015
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Display screen is damaged showing lines and black screen, will need to replace display and control board. Spoke with DS and we are good to go for return visit tomorrow. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (CONSOLE UI)"

Near Big Bend Path, , TX
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Found screen blacked out, need to order control board for unit as well. Was able to perform a factory rest but didn’t help much. ; ordrng 1 W11261165 (cntrl-elec)"

Near Texas Bend, , TX 78253
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW3 Customer stated that the issue is the unit is not completing cycles. Will fill but not run. No error codes in diagnostics. Unit will not begin automatic test cycle. Ordering control to resolve issue. ; ordrng 1 W11170317 (cntrl-elec)

Near S US Hwy 87, Fredericksburg, TX 78624
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED6600VU0 Found squeaky idler pulley repair kit from van pulley does not match. Needs pulley and bracket customer declined repair quoted tax service fee labor and part collected service fee good for 90 days.; rqstng P&A on 1 8547174V (pulley-idr)

Near Forest Waters Cir, San Antonio, TX 78266
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 Last trip found faulty EVAP motor & harness. Replaced EVAP motor and harness after defrosting unit to resolve the issue. Collected P&L plus tax.

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS "Found unit not making noise, reset settings by doing a factory reset. Got the unit to start making noise now. Went over touch screen sensitivities with customer and to ensure they didn’t have wet hands while selecting options."

Near Sunnydale Pass, San Antonio, TX 78245
Douglas H.

Douglas H.

RANGE WHIRLPOOL WEE510S0FS1 Complaint of not coming on. Upon arrival found unit was in sabbath mode. Disengaged sabbath mode and educated customer on how to remove from sabbath. Also let customer know that isn’t covered under warranty. Collected Sc

Near Mesquite St, Boerne, TX 78006
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW5000DW1 Unit making loud grinding noise and leaking. Found issue to be faulty gearcase also found f7e5 shifter fault. Replaced gearcase and shifter to resolve the issue. Unit performing as designed now. Also educated customer on proper cleaning of unit. No further issues at this point. Yes to survey and leave behind. ; used 1 W10913953 (ACTUATOR) from stock

Near Clear Creek Cir, Boerne, TX 78006
Colton B.

Colton B.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 "Issue was ice maker making too much ice. Resistance on bin thermistor did not read correctly. Replaced bin thermistor to resolve issue. Collected for SC and part. Customer not happy with previous repairs, so I didn’t charge labor to make customer happy."

Near Bella Colina, San Antonio, TX 78256
Colton B.

Colton B.

ICEMAKER (STANDA SCOTSMAN CU50GA-1A "Customer issue in no ice production. Replaced spray pump, unit now works as intended. Unit tested good. Made sure that gravity drain was correctly installed. Collected labor since customer bought part on their own."

Near Rushing St, San Antonio, TX 78230
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT720PADM2 Replaced sump and motor assembly. Unit tested properly thereafter. Collected parts & labor.

Near Pebble Dawn, San Antonio, TX 78232
Richard G.

Richard G.

OVEN ELECTRIC (D KITCHENAID KOSC504ESS01 "Customer complaint is that the trim and vent have broken off. Also screws for trim are missing. Ordering trim, vent, and screws.; ordrng 1 W10144984 (trim) and 1 W11193481 (vent-oven) and 2 WP4449743 (screw)s and 1 WPW10144983 (trim)"

Near Laurel Branch, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW4 Removed top tub ring broke washplate replaced gearcase reassembled with new washplate calibrated tested no errors all operations normal. No leaks unit working as designed.

Near Bethany Dr, Schertz, TX 78108
Steven G.

Steven G.

DISHWASHER WHIRLPOOL JDB3610AWX "Checked dishwasher found unit working normal found crack and button exposed, checked on new control panel 99002473 part is NLA advised customer to put clear tape over buttons and expect to get another year to two out of product"

Near Westerleigh, San Antonio, TX 78218
Christian G.

Christian G.

OVEN GAS WHIRLPOOL WFG320M0BS3 Issue stated: oven door had shattered and showed damage on right side panel. Ordering door part and side panel.; ordrng 1 W10816993 (panel-side) and 1 W11104748 (gasket-wnd) and 1 W11176456 (glass-door) and 1 W11209792 (trim-door) and 1 W11209792 (trim-door RIGHT)

Near Bandera Rd, San Antonio, TX 78254
Richard G.

Richard G.

WASHER MAYTAG MVWC465HW2 Replaced washplate and gearcase. Tested to complete. Unit is good to go.

Near Mariner St, San Antonio, TX 78242
John L.

John L.

REFRIGERATOR JENN-AIR JFC2089BEP00 "Installed component, while installing found that bracket was broken and could cause issues down the line. Will need to replace to resolve this issue. Customer will pay in full when job is complete.; ordrng 1 W10284692 (bracket) and 1 W10284693 (bracket)"

Near Santa Gertrudis Dr, Corpus Christi, TX 78410
Tommy B.

Tommy B.

REFRIGERATOR AMANA TRI21VE Swapped thermostat with new part to resolve cooling issues. Unit testing good now. Collected parts and labor.

Near Southwoods Dr, Fredericksburg, TX 78624
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Inspection of unit shows large crack in the bottom of ice container crack is forming because water leaking from icemaker pooling in bottom of ice container freezing and then when the customer goes to dispense ice auger is breaking container. Replace icemaker and ice container to resolve issue; ordrng 1 W10300022 (icemaker) and 1 W10508644 (harns-wire) and 1 W10558424 (ice container,comp)"

Near Collingswood Dr, Corpus Christi, TX 78412
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Swapped out frozen and broken fill tube to ice,Aled to resolve dispenser and ice issues. Unit testing good now with no further issues at this time."

Near Dusk Ln, Fredericksburg, TX 78624
John L.

John L.

RANGE JENN-AIR JDRP436WP03 "Inspected unit, issue with sensor and thermostats. Replace sensors to resolve these issues.; ordrng 2 4449751 (thermostat,hi limit)s and 2 W10131825 (sensor)s"

Near S 12th St, Rockport, TX 78382
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Despite repeated phone calls to customer was unable to contact no voicemail option call would just fall off then hang up. Arrived at property Head maintenance man stayed with me to diagnose units and give me access. Icemaker continues to drip into ice tray freezing into one large block. Replaced water valve and icemaker to resolve issue; ordrng 1 W10420083 (valve) and 1 W10793298 (icemaker)

Near TX-361, Port Aransas, TX 78373
Steven G.

Steven G.

WASHER MAYTAG MVWB835DW1 "Checked washer ran diagnostics found no fault codes ran cycle found unit washing and spinning properly, went over loading instructions with customer washer is working normal and no abnormal sounds, washer is ok."

Near Point Sur, Converse, TX 78109
Richard G.

Richard G.

WASHER AMANA NTW4516FW3 Called customer. Says to cancel appointment. Unit is operational.

Near W US Hwy 90, San Antonio, TX 78245
John L.

John L.

WASHER WHIRLPOOL WTW8040DW4 "Ran diagnostics on unit, F8E1 long fill, F3E2 water temperature. Ran test on valves, cold and hot valves do not function. Valves do get power but do not dispense. Replace to resolve.; ordrng 1 W10758829 (valve)"

Near Walker Ave, Portland, TX 78374
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer complaint was unit would not drain disconnected hose found nothing put hose back on disposal unit is draining unit is operating as designed.

Near Bypass Point, San Antonio, TX 78247
Christian G.

Christian G.

DRYER MAYTAG MEDB855DC4 "Issue stated by customer: dryer making whining knocking noise. Pulled dryer apart completely and found article of clothing in blower wheel. Removed. Unit tests good. No error codes, no extra noises. Informed customer of survey."

Near Turmoil Curve, San Antonio, TX 78254
John L.

John L.

WASHER MAYTAG WTW7500GC0 "Inspected unit, unit had no codes. Ran test on valves. All valves on unit working. Unit doesn’t fill to proper levels, possible issue with control. Also unit as bearing issue within gearcase, will need to replace to resolve.; ordrng 1 W10868473 (gearcase) and 1 W11040850 (cntrl-elec)"

Near Big Cyprus Bayou Dr, Corpus Christi, TX 78410
Tommy B.

Tommy B.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Swapped out console to resolve function issues. Unit testing good now. Checked diagnostics for correct software. Yes to survey.

Near Noble Woods, Boerne, TX 78006
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "The gearcase is leaking oil, ordered parts and rescheduled customer ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11255272 (gearcase) and 1 WPW10427633 (pulley shield)"

Near N Navarro St, Victoria, TX 77901
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint was unit leaking unit not stop making ice and ice would clump together replaced ice maker and seal to resolve issue unit operating as designed.

Near Silver Fox St, San Antonio, TX 78247
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW2 "Customer has two complaints. Washer is not level, and noise during agitate. Advised customer leveling does not fall under warranty. Called CXC to document. Sr 7727335395. Found noise issue coming from agitator. Agitator was loose. Tightened agitator down. Noise issue is gone. No further issues during testing. Unit is working properly. Tested to complete."

Near S Mittman St, San Antonio, TX 78210
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL n/a "Called and spoke with customer, said her fiancé had rescheduled it for Friday. Didn’t see it rescheduled, scheduled for Friday per customer ; schdld next appmnt for 3/13 FRI !"

Near Ashland Creek, Victoria, TX 77901
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4516FW3 Checked washer found drain hose not installed correctly reinstalled drain hose ran washer found no error codes no issues draining spinning or filling. Job complete.

Near Nelson Ave, San Antonio, TX 78203
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW75HEFW0 Checked washer found debris in dispenser housing removed debris ran washer no issues filling spinning or draining. No error codes found during testing or operation. Job complete.

Near Santa Barbara, San Antonio, TX 78201
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Dispatch was wrong this is for wall oven. Found unit not heating. Removed unit found thermostat on back open, replaced with truck stock thermostat tested unit all operations normal.Advised of survey and paper.; used 1 WP4449751 (THRMST-FIX) from stock"

Near Market Trail, Schertz, TX 78154
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW1 Tested washer . F5E2 error code. Door latch not locking. Replaced latch. Lid is locking. Ran wash cycle. Door locking. No further issues. Tested to complete. ; used 1 W11307244 (LATCH) from stock

Near Walhalla Ave, San Antonio, TX 78221
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFG520S0FS0 Installed new knob. Collected payment. Job complete

Near Bickley St, San Antonio, TX 78221
Jesus C.

Jesus C.

DRYER MAYTAG MEDC465HW0 Complaint is dryer is making noise. Tested unit. Found noise coming from blower wheel. Wheel is loose and vibrating excessively. Tightened blower wheel. Tested dryer again. Noise is gone. No further issues. Tested to complete.

Near S Mittman St, San Antonio, TX 78210
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 Install components tested unit issue resolved

Near Pasadena Pl, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Cell component calibrated unit ran verification cycle issue is resolved. I did advise customer that drain hose for units was too low to the ground and he would have to shorten hose or raise off the ground.

Near Del Mar Blvd, Corpus Christi, TX 78404
Adam H.

Adam H.

RANGE AMANA ACR4303MFB3 Install components tested unit issue resolved.

Near Aspenwood Dr, Corpus Christi, TX 78412
John L.

John L.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Installed all components, issue has been resolved."

Near Co Rd 3075, Orange Grove, TX 78372
Adam H.

Adam H.

WASHER MAYTAG UNCONFIRMED Customer was well aware that unit was out of warranty even though she stated on the phone she was told product was under Manufacturing warranty arrived at location serial number starts with 821 which would clearly put the units well out of the one-year Manufacturing warranty. Product out of warranty customer declined any further service

Near Wickersham St, Corpus Christi, TX 78415
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows bad voltage coming into unit. Advise customer to contact professional electrician to resolve issue.

Near Co Rd 49A, Corpus Christi, TX 78417
John L.

John L.

RANGE WHIRLPOOL ACR4303MFW3 "Installed component, issue resolved."

Near S Fuqua St, Rockport, TX 78382
John L.

John L.

DRYER WHIRLPOOL WED7500GC0 "Replaced all components to door, issue has been resolved"

Near W Wheeler Ave, Aransas Pass, TX 78336
Adam H.

Adam H.

REFRIGERATOR MAYTAG MBF2258FEZ03 Inspection of unit shows everything in good working order. All service tests performed from control respond as should all normal. Customers complaint of clicking noise. Customer states clicking was constant in first days of purchase and slowly started to decline. Customer also stated clicking was happening this morning on date of appointments but during my 30+ minutes of diagnosing units no abnormal noises or clicking was heard. I did explain to customer sometimes the start device for the compressor would make a click. I asked customer if The unit ever stop cooling at any point customer states refrigerator has always kept temperature as it should. Voltage reading from compressor and start device are in good range no issue. I informed customer that unit is in good working condition and no issues were found. Customer states that just because I said that doesn’t mean she knows that her fridge is working correctly. Customer is obviously dissatisfied with m

Near Belk Ln, Robstown, TX 78380
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "F5E3 error code, lid lock fault, cleared error code and tried to calibrate, it gave error code F7E5 shifter fault, cleared error code. Put into manual test and tested the agitation and spin cycle, both are working normal, may have been in a bind. I went back into calibration and was able to calibrate with no issues, performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"

Near N Navarro St, Victoria, TX 77901
Uriah B.

Uriah B.

WASHER AMANA NTW4516FW3 "Found control board being knocked out by the actuator. Replaced both the actuator and the control board. W10913953 actuator.W11170317 control ; used 1 W10913953 (ACTUATOR) from stock, pckd up 1 W11170317 (cntrl-elec)"

Near Windward Dr, Roanoke, VA 24018
Doug M.

Doug M.

WASHER MAYTAG MVWB865GW0 "Inspected unit found gait or cap will not stay in place while spinning,diagnosed to need aviator and cap; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)"

Near Byron Dr, Conway, AR 72034
Uriah B.

Uriah B.

COOKTOP WHIRLPOOL WCE55US0HB01 Replaced right front burner switch and right front burner element. All checks ok.

Near Yellow Mountain Rd, Roanoke, VA 24014
Chris S.

Chris S.

DRYER ROPER RED4516FW0 I checked for a heat and found the dryer to be heating as expected. I checked wire harness connections and secured the wire harness with a wire tie. All operations check ok. ; used 1 WP8567668 (WIRE TIE) from stock

Near Fallon Dr, Vinton, VA 24179
Doug M.

Doug M.

DRYER WHIRLPOOL WED7500GW0 "Replaced listed parts due to door being bent causing door closure issues,tested unit operation checks ok"

Near AR-51, Malvern, AR 72104
Douglas H.

Douglas H.

REFRIGERATOR MAYTAG MRT118FFFH01 Unit making loud noise and not cooling. Found issue to be faulty/ceased compressor. Checked pressure high side pressure around 145 psi and low side in slight vacuum. Checked for leaks found no leaks at all. Ordering compressor to resolve the issue. ; ordrng 1 W11092625 (compressor)

Near Cicero Ave, San Antonio, TX 78218
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED5000DW2 "Installed new door seal with adhesive had to,stretch seal over door and doing so got adhesive on inner door and it cured immediately unable to remove adhesive without damaging door. Reordering new seal inner door and clear adhesive.; ordrng 1 W10841140 (adhesive) and 1 W10906683 (seal-door) and 1 WP3389441 (catch) and 1 WP695737 (door)"

Near Glen Castle, San Antonio, TX 78239
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Checked refrigerator found drain pan broken, ordered; ordrng 1 W10633582 (tray-evap)"

Near Hallies Garden, Saint Hedwig, TX 78152
Tommy B.

Tommy B.

DRYER LG DLEX8000V User interface is the issue. Ordering user interface to resolve.; saved tckt

Near Juniper Ln, Boerne, TX 78006
Justin  R.

Justin R.

COOKTOP ELECTRIC WHIRLPOOL JED8430ADB "Found front right element staying one temperature, need to order infinite switch. Need fan switch, need element and infinite switch for front left burner. Collected 113.66 for service call. ; ordrng 1 12002125 (switch-inf) and 1 W10823703 (elmnt-surf) and 1 W10823704 (elmnt-surf) and 1 W11088181 (switch-inf) and 1 WP74009254 (switch- fa)"

Near Co Rd 2744, Mico, TX 78056
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer is unavailable today, is requesting an appointment tomorrow. Says it was supposed to have been rescheduled.; schdld next appmnt for 3/10 TUE !"

Near Overlook Canyon, San Antonio, TX 78245
Jim G.

Jim G.

REFRIGERATOR MAYTAG MSS26C6MFW01 The dampener was left dismantled presumably by the home warranty technician. Verified proper function of the dampener in service modes. Issue resolved. Collected service fee.

Near Hitching Post St, San Antonio, TX 78217
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER MAYTAG MEDB765FW0 Issue unit not heating up. Found bad thermal fuse. Replace from truck stock. Unit now heating. No other issues. Job complete. ; used 1 WP3392519 (FUSE) from stock

Near Huntwick Ln, San Antonio, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC704FSS01 Last tech found unit needed pressure regulator valve. Replaced all parts ordered. Unit functioning as designed now. No further issues at this point. Yes to survey and leave behind.

Near Cypress Trail, San Antonio, TX 78256
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFC704FPS01 "Last trip found faulty spring, dispenser pad, and switch. Replaced all parts to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind"

Near Branson Falls, San Antonio, TX 78255
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Customer complaint is that the refrigerator section is working fine, the freezer section is freezing but not enough. Ordering thermistor and control box.; ordrng 1 W10869714 (contrl-box) and 1 WPW10383615 (thermistor)"

Near Marbach Oaks, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW4 Removed basket replaced gear case and then inlet valves advised customer about leak at shutoff valves in wall and took picture also advised to change out hoses ran calibration tested no leaks at unit all operations normal.

Near Walt Schirra St, San Antonio, TX 78219
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Tested refrigerator. Noise from fresh food evap fan. Fresh food evap has frost buildup. All thermistors are good. Will need to replace evap harness and control. ; ordrng 1 W10797301 (cntrl-elec) and 1 W11098695 (fan-scroll)

Near Burnside Dr, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER JENN-AIR JDB9200CWP2 Removed rack replaced adjusters tested all operations normal.; used 1 WPW10546503 (ADJUSTER) from stock

Near New Sulphur Springs Rd, San Antonio, TX 78263
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer complaint was unit not seal correctly replaced seal to resolve issue unit operating as designed.

Near Breezy Bend Dr, San Antonio, TX 78217
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFE505W0HZ1 Last trip found faulty control due to buttons not functioning properly. Replaced control to resolve the issue. No further issues at this point.

Near Toutant Beauregard Rd, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR AMANA ASI2575GRS01 Found failed ice door causing ice to clump together and not dispense rescheduling for 3/18 first call.; ordrng 1 W11322483 (ICE DOOR) and 1 W11397167 (RETAINER )

Near Rosalina Loop, Converse, TX 78109
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Customer complaint was unit would freeze fridge compartment replaced air baffle and thermistor to resolve issue unit is operating as designed.

Near Pecan Pass, San Antonio, TX 78247

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