Service History 269

Near Fairlawn, VA 24141
Chris S.
Job Details: 09/17/2019
RANGE WHIRLPOOL WFE505W0HZ0 Installed door gasket all operations check ok.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/17/2019
LAUNDRY WHIRLPOOL WTW5000DW1 F7e1Replaced actuator with W10913953 . Ran calibration cycle. Ran auto test cycle. All checks ok. ; used 1 W10913953 (ACTUATOR) from stock
Near Troutville, VA 24175
Uriah B.
Job Details: 09/17/2019
LAUNDRY WHIRLPOOL WTW8500DC4 F8e6F9e1F2e1Found drain pump not pumping. Pump getting voltage. Replaced drain pump. Ran calibration load cycle. Ran test cycle. All checks ok. ; used 1 W10876600 (DRAIN PUMP) from stock
Near Dublin, VA 24084
Chris S.
Job Details: 09/17/2019
30' FDBM WHIRLPOOL WRF560SFYW01 Freezer door had been left open a bit causing warm air to enter the fc and to build up ice around the evaporator fan causing it to stop. I removed the ice and checked operation. All operations check ok.
Near Blacksburg, VA 24060
Chris S.
Job Details: 09/17/2019
DRYER MAYTAG MED7500YW2 Blower motor is getting proper voltage but isn’t working. Blower wheel breaks very easily when removing. Thermostat is also checking open. Start button is missing. ; ordrng 1 W10843940 (thermostat) and 1 WP8182472 (motor-drve) and 1 WP8182538 (wheel) and 1 WP8182575 (START BUTTON ) and 1 WPW10625430 (thermostat)
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Found RC evap frosted over. Replaced thermistor and encased in permagum. Cx to observe. ; used 1 212643 (PERMAGUM), and 1 W10316760 (THERMISTOR) from stock"
Near Shawsville, VA 24162
Uriah B.
Job Details: 09/17/2019
WASHER MAYTAG MVWB765FW0 "F2e1 error code upon arrival. Ran all checks to check agitation, spin, lid lock, water input, shifting. All wiring good. Secured drain line with tie. Recalibrated unit. Ran auto test cycle. All checks ok. ; used 1 WP8567668 (TIE) from stock"
Near Pulaski, VA 24301
Uriah B.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM Called cx and cx said that the problem was a linked line behind the unit. Did not want us to come out at this time.
Near Roanoke, VA 24019
Chris S.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Evap cover is missing the two top screw tabs. Will order and replace the evaporator cover and screws. ; ordrng 1 67006425 (screw) and 1 WPW10501260 (cover-evap)
Near Radford, VA 24141
Uriah B.
Job Details: 09/17/2019
OVEN AMANA AER6603SFW2 "Per techline, gap between drawer and unit is about 3/16”.Gap found is roughly 3/16”.Door looks correctly aligned on the left side, on the right, the door looks slightly uneven, by an 1/8” or less. Per techline, that little adjustment does not warrant parts changes. SR 7725883665Customer care 800.253.1301"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "W10221048 - spacerPer techline, given what we’ve done and noticed. He wanted to put spacer into system to see if door switch is involved. Failed to notice service pointer in previous visits. Will order jumper wire and come back with second spacer for door switches. ; ordrng 1 W10221048 (spacer) and 1 W10874772 (wire-jumpr), used 1 W10221048 (SPACER) from stock"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/17/2019
RANGE WHIRLPOOL WFC310S0ES3 Checked bulb and all connections. Control intermittently sending proper power to the light. ; ordrng 1 W11122536 (cntrl-elec)
Near Seadrift, TX 77983
Michael
Job Details: 09/17/2019
WASHER MAYTAG MVWB765FW0 "Error code F5E2, F2E1, cleared error codes, attempted to calibrate, it wouldn’t complete due to lid lock issue. Found this part in truck stock and installed, part number W10810403."
Near Corpus Christi, TX 78415
Adam
Job Details: 09/17/2019
DRYER WHIRLPOOL WED4850HW0 Dryer functions exactly as it should. Problem withLong drive times is a direct result of bad air circulation and in the exhaust for the apartment. Advise customer to contact management to have exhaust cleaned out. Issue resolved
Near Port Lavaca, TX 77979
Michael
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Installed parts ordered, the appliance is dispensing cubed ice and crushing the ice properly."
Near Corpus Christi, TX 78415
Adam
Job Details: 09/17/2019
DRYER MAYTAG MEDB765FC0 Installed components tested unit with large amount of drying to see if door would force itself open unit now runs as designed door stay shut. Issue resolved
Near Port Lavaca, TX 77979
Michael
Job Details: 09/17/2019
DISHWASHER KITCHENAID KDTE104ESS2 "Error code F8E2, the appliance wouldn’t go through the wash cycle, installed part ordered. Ran a diagnostics test, completed with no error codes, appliance"
Near Victoria, TX 77904
Michael
Job Details: 09/17/2019
DRYER ROPER RED4516FW0 "The customer said it was drying and going through the cool down but wouldn’t shut off. Took the back panel off and found the connections at the heat element thermostat were loose, made adjustment and it now has a good connection. Tested the appliance by setting it at the cool down setting and it cut off like its supposed at the end of the cycle"
Near Conway, AR 72034
Doug M.
Job Details: 09/17/2019
OVEN WHIRLPOOL WFE505W0HS1 "Installed terminal block and screws due to shorting causing connections to burn,customer did not buy new cord to test,all steps I performed checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW5000DW2 "Inspected unit found oil leaking from gearcase,replaced gearcase,tested unit operation checks ok"
Near Cabot, AR 72023
Doug M.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Inspected unit for rust on door,confirmed rust discoloration on door ,called partner team,partner team said they will ship customer stainless steel brightened kit to try to take care of discoloration,if this doesn’t work customer to call appliance care of Arkansas to order door at that time,file number #7725841194"
Near Seadrift, TX 77983
Michael
Job Details: 09/17/2019
WASHER WHIRLPOOL WFW5620HW0 "The appliance wouldn’t power on. Unplugged the appliance and plugged it back in, put into diagnostics and it wouldn’t let me do anything. Took the top off and checked control per service pointer, it’s good, unplugged the console and plugged it back in, plugged appliance back in and put into diagnostics, still wouldn’t allow me to do anything, ordered console and the control just in case; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"
Near Cabot, AR 72023
Doug M.
Job Details: 09/17/2019
WASHER MAYTAG MVWC465HW2 "Inspected unit for not filling with enough water,performed service diagnostics found no error codes, performed manual test all steps checked ok,called tech line due to customer complaint,tech (Andrew) said with no error codes that unit is working as designed,sr#7725877926,operation checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Inspected unit for long run times,verified 38.4 degrees fresh food section,0 degrees freezer section,customer is thinking unit runs too long,explained to customer unit can run 8-10 hours a day and that unit is not icing over on evaporator or unit would stop cooling that at some point unit is stopping to defrost,called tech line (leon),explained to tech findings he says unit is working as designed,operation checks ok,sr#7725881708"
Near North Little Rock, AR 72118
Doug M.
Job Details: 09/17/2019
DRYER MAYTAG MGDB835DW3 "Replaced drive motor,blower wheel,and dryer kit due to noisy when unit heats,tested unit operation checks ok ; used 1 4392067 (DRYER KIT) from stock"
Near Corpus Christi, TX 78415
Adam
Job Details: 09/17/2019
RANGE WHIRLPOOL WFE540H0AS0 Oven will not come to correct temperature calibration is not the issue. Spoke with tech line on troubleshooting the issue was determined oven sensor needs to be replaced. Sr# 7725876135; ordrng 1 3196548 (thermal fuse) and 1 W10181986 (sensor)
Near Little Rock, AR 72205
Doug M.
Job Details: 09/17/2019
WASHER KITCHENAID KDPE234GPS "Inspected unit for not draining,found drain pump motor is running no water draining out,removed pump found debris in drain pump housing not allowing water to flow through drain hose,removed debris tested unit operation checks ok"
Near Little Rock, AR 72204
Doug M.
Job Details: 09/17/2019
RANGE WHIRLPOOL WFG320M0BW2 "Replaced oven control and temperature sensor due to reading out of range causing temps to be too hot,tested unit operation checks ok"
Near Alice, TX 78332
Adam
Job Details: 09/17/2019
ICEMAKER KITCHENAID KUIX305ESS2 Inspection of unit shows water is continuously pumping into unit. Replaced water valve to resolve issue; ordrng 4 W10782423 (ring)s and 1 W10870921 (valve)
Near Little Rock, AR 72206
Doug M.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Inspected unit for secondary water leak from prior visit found crack in drain pan causing water leak; ordrng 1 WPW10655368 (pan-drip)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Frost pattern is not complete. Needs dye dryer and possibly compressor. ; ordrng 1 W11209866 (compressor) and 1 WPW10313899 (evaporator)
Near Roanoke, VA 24017
Uriah B.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found that the top freezer hinge was only held on by one screw. The other two screw toppings were stripped out. Also found RC door gasket bad and would not reshape properly. Condensation all over RC ceiling with frost build up near air duct. Raised RC door by putting washer on bottom hinge. SR 7725864200Per techline, because stripped out screw mounts are not causing frost or condensation in freezer, and not part of complaint, no action on that. Door gasket for RC should be replaced. According to techline, gasket is replaceable.Cx will need a call to let her know techline decision. ; ordrng 1 W10315040 (gasket-fip), used 1 WP487802 (WASHER) from stock"
Near Daleville, VA 24083
Uriah B.
Job Details: 09/16/2019
DRYER WHIRLPOOL WED8540FW2 "F4E3Valve getting power, but no water coming through.Needs new valve.; ordrng 1 W11216837 (valve)"
Near Salem, VA 24153
Uriah B.
Job Details: 09/16/2019
BELLA KITCHENAID KRFC704FBS00 Evap running fine in diagnostic and nothing is cooling. Suspect leak in RC evap. Ordering dye drier as well as RC evap. Parts and labor should be covered for sealed system. Replaced freezer door on cx request. ; ordrng 1 W10865322 (evaporator) and 1 W11109499 (drier-tube) and 1 W11333076 (CONTROL)
Near Corpus Christi, TX 78414
Adam
Job Details: 09/16/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Inspection of unit shows motor for ice dispenser unresponsive. Replace motor and shaft to resolve issue; rqstng P&A on 1 W10215646 (motor,dispenser) and 1 W10347114 (shaft)"
Near Roanoke, VA 24018
Uriah B.
Job Details: 09/16/2019
KITCHEN KITCHENAID KDFE104HPS0 "Replaced pump and motor because OWI sensor slot was not locking OWI sensor into place. Ran auto test, all checks ok."
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/16/2019
LAUNDRY WHIRLPOOL WTW5000DW1 F7e6Actuator not shifting properly. Cx needs to call Lowe’s and have them dispatch under extended warranty. Order part W10913953. Will return when we have proper dispatch from Lowe’s extended.
Near Max Meadows, VA 24360
Uriah B.
Job Details: 09/16/2019
LAUNDRY WHIR WRS555SIHZ00 Replaced inlet valve. Ran fill test in diagnostic. Had to adjust lines in front of unit as well. All checks ok.
Near Victoria, TX 77905
Michael
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM03 "Called and spoke with Cruz to see if the evaporator was ordered and in the warehouse, part has been ordered and in the warehouse for job 17264, went ahead and reordered part on this job number and hopefully notes are read showing the part is in the warehouse. Called and spoke with John on when to reschedule, also spoke with customer, rescheduled for Wednesday 09/18/2019.; ordrng 1 W10248589 (evaporator)"
Near Corpus Christi, TX 78411
Adam
Job Details: 09/16/2019
OVEN KITCHENAID KODE507ESS Inspection of unit shows no error codes. Customers chief complaint is excess heat escaping from bottom of oven. Advise customer that is where the exhaust for the oven is located and he will be pushed through this section. Customer believes that it is too much heat and is afraid it will ruin the floors/cabinetry for prolonged periods. Advise customer temperatures are correct and no error codes found all functions work as designed. Issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 09/16/2019
WASHER WHIRLPOOL WTW4816FW Unit is in accessible. Issue resolved
Near Victoria, TX 77904
Michael
Job Details: 09/16/2019
WASHER MAYTAG MVWC415EW2 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no error codes, also tested cycles on manual test. The appliance is spinning and working normal"
Near Corpus Christi, TX 78412
Adam
Job Details: 09/16/2019
RANGE WHIRLPOOL WFE320M0EW Unit is in accessible return parts to vendor. Issue resolved
Near Port Aransas, TX 78373
Adam
Job Details: 09/16/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Install component issue resolved
Near Roland, AR 72135
Doug M.
Job Details: 09/16/2019
COMPACTOR MAYTAG MTUC7500ADM0 "Replaced motor and directional switch due to ram not going up/down per tech line and tech support,unit is still doing the same thing ram makes thumping noise will not go down called tech line ; ordrng 1 675382 (switch,on/off)"
Near Little Rock, AR 72209
Doug M.
Job Details: 09/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Inspected unit for freezing food in fresh food section,performed service diagnostics step 1&2 thermistors check ok,found damper door not closing allowing constant air flow causing food to freeze,diagnosed to need main control and damper assembly ; rqstng P&A on 1 W11035835 (cntrl-elec) and 1 WPW10196393 (damper control assy)"
Near Kingsville, TX 78363
Adam
Job Details: 09/16/2019
DRYER WHIRLPOOL WED4815EW1 Voltage to dryer is intermittent coming in at 4 to40 and then dropping off. Issue is with power supply for apartment complex. Advise customer to speak with management issue resolved
Near North Little Rock, AR 72118
Doug M.
Job Details: 09/16/2019
MICROWAVE KITCHENAID KEMS379BSS00 "Replaced appliance manager and control panel per f6e8 error code loss of communication between appliance manager and ui,replaced interlock harness due to broken slide mechanism,tested unit now have no display no operation,retested all connections and double checked voltages and continuity,all checked ok,determined to have bad parts,reordering appliance manager and console ; ordrng 1 W10570034 (panl-cntrl) and 1 WPW10317343 (cntrl-elec)"
Near Little Rock, AR 72205
Doug M.
Job Details: 09/16/2019
WASHER WHIRLPOOL WFW5620HW0 "Replaced hose and drawer assembly due to water leak,tested unit, operation checks ok"
Near Quitman, AR 72131
Doug M.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Replaced fill valve and water tube due to solenoid on fill valve not turn off after fill causing water to freeze and crack feed tube,tested unit operation checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 09/13/2019
LAUNDRY WHIRLPOOL WTW6200VW0 "Inspected unit for f51 error code speed sensor fault,tested p5 connector to motor found no resistance,also found lower bearing is bad causing loud spin issues,diagnosed to need motor and bearing kit,customer does not want to move forward due to not cost efficient"
Near North Little Rock, AR 72118
Doug M.
Job Details: 09/13/2019
REFRIG AMANA ASI2575GRS02 "Inspected unit for vibrating noise,found noise coming from bracket under condenser,reset bracket-made line adjustment on condenser,operation checks ok"
Near Maumelle, AR 72113
Doug M.
Job Details: 09/13/2019
DRYER WHIRLPOOL MEDB835DC4 "Inspected for af error code,performed service diagnostics found f4e3 error air fault,f4e4 error acu not reading proper line voltage,replaced acu and exhaust thermistor,also installed dryer vent,tested unit operation checks ok ; used 1 DRYER VENT from stock"
Near Maumelle, AR 72113
Doug M.
Job Details: 09/13/2019
WASHER WHIRLPOOL WDT730PAHZ0 "Inspected unit for not draining,found knock out plug on garbage disposal was not removed to allow unit to drain,removed plug,tested unit, operation checks ok"
Near Conway, AR 72032
Doug M.
Job Details: 09/13/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Inspected unit for door closure issues,found door closure is missing from door assembly causing screw to rub on hinge,diagnosed to need closure and hinge; ordrng 1 WP12607103WD (hinge- cen) and 1 WP67003638 (closer)"
Near Sherwood, AR 72120
Doug M.
Job Details: 09/13/2019
OVEN WHIRLPOOL WFE505W0HS1 "Inspected unit for no operation found short at terminal block,diagnosed to need terminal block and nuts; ordrng 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)"
Near Cabot, AR 72023
Doug M.
Job Details: 09/13/2019
M/W OTR WHIRLPOOL WMH32519HZ1 "Installed capacitor and diode for not heating did not fix unit,additional parts need transformer and magnetron due to high voltage short; ordrng 1 W10836753 (transformr) and 1 WPW10693025 (magnetron)"
Near Conway, AR 72034
Doug M.
Job Details: 09/12/2019
OVEN WHIRLPOOL WFE505W0HS1 "Inspected unit for oven and broiler not heating,removed access panel to test voltage found connection at terminal block burnt from short,diagnosed to need terminal block and nuts,explained to customer power will not be covered by warranty ; ordrng 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)"
Near North Little Rock, AR 72118
Doug M.
Job Details: 09/12/2019
DRYER MAYTAG MGDB835DW3 "While attempting to replace drive motor blower wheel broke when trying to remove wheel from motor shaft due to being to tight,called partner team for policy adjust for additional parts MM2GV00AP1; ordrng 1 WP697772 (blower wheel)"
Near Little Rock, AR 72207
Doug M.
Job Details: 09/12/2019
WASHER WHIRLPOOL WFW8620HC "Inspected unit for not starting,tried to perform service diagnostics unit unit would go into diagnostics but then screen goes blank then flashes then back to blank,tested wire harness checked ok,incoming 120v checks ok,diagnosed to need acu and console ; ordrng 1 W11327395 (cntrl-elec) and 1 W11352122 (ACU)"
Near North Little Rock, AR 72118
Doug M.
Job Details: 09/12/2019
RANGE JENN-AIR JES9750CAB01 "Inspected unit for not oven not working found everything working on unit working,called tech line found no error codes in service diagnostics,ran unit with cooktop on high and oven set on 350,to see if it would trip breaker as customer explained breaker had tripped twice,tech line suggested that customer could have a bad breaker or outlet,documented call sr# 7725829150,as of now unit checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 09/12/2019
WASHER MAYTAG MVWC565FW1 "Inspected unit for not starting,tried to perform service diagnostics found no response,found green led light on main control not on,tested for 120v to control checked ok,replaced main control,calibrated unit, operation checks ok; pckd up 1 W11162438 (cntrl-elec)"
Near Little Rock, AR 72204
Doug M.
Job Details: 09/12/2019
RANGE WHIRLPOOL WFG320M0BW2 "Inspected for oven being to hot,found customer linoleum burnt under unit,took picture to document,ran test cycle at 350 degrees found when unit got to set temp when alarm beeped that it was 455 degrees inside oven,checked calibration was set on lowest setting,found no resistance from board to temp sensor,diagnosed to need oven control and temp sensor ; ordrng 1 W11113908 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Little Rock, AR 72206
Doug M.
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Replaced door slides due to broken tabs not allowing freezer door to close properly,also found secondary issue with drain,ice build up in evaporator tray,removed ice,installed p-trap,tested unit operation checks ok ; used 1 W10619951 (P-TRAP) from stock"
Near Alice, TX 78332
Adam
Job Details: 09/12/2019
WASHER MAYTAG MVWB765FW3 Inspection of unit shows air code for inlet water temperature failure. Customer complaint of unit will slowly fill with water overtime. Inspection of unit shows water valve is partially seized open. Replaced valve to resolve issue.; ordrng 1 W11096285 (housing)
Near Corpus Christi, TX 78415
Adam
Job Details: 09/12/2019
WASHER MAYTAG MVWB765FW1 Testing of unit shows water valves will not dispense water automatic and manual testing show same results. Replace housing to resolve issue; ordrng 1 W11096285 (housing)
Near Little Rock, AR 72223
Doug M.
Job Details: 09/12/2019
DRYER MAYTAG MEDX655DW1 "Installed dryer kit due to fluttering noise coming from drum rollers,tested unit operation checks ok"
Near Corpus Christi, TX 78413
Adam
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows uncontrollable wobble in the units banging heavily against sides of cabinet. Replace gear case suspension wash plate and tub to resolve issue; ordrng 6 8533953 (screw)s and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10586077 (basket) and 1 W10609476 (washplate) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10748956 (suspension)
Near Little Rock, AR 72204
Doug M.
Job Details: 09/12/2019
KITCHEN WHIRLPOOL WRS588FIHZ00 "Inspected unit found screws that handles set on were loose not allowing handles to seat properly,tightened screws,tested unit operation checks ok"
Near Little Rock, AR 72209
Doug M.
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL MZD2666KEB "Inspected unit for crisper temperature concerns,found crisper air control had come off liner causing cold air to continue to flow onto crisper drawers,inspected air control found no broken tabs,reset air slide control, operation checks ok"
Near Victoria, TX 77901
Michael
Job Details: 09/12/2019
WASHER MAYTAG MHWE200XW00 "I didn’t have the part in my bin, called and spoke with Cruz about the part, to reschedule customer. He called back and said Thursday would be a good day to reschedule the customer ; schdld next appmnt for 9/19 THU !"
Near Little Rock, AR 72212
Doug M.
Job Details: 09/12/2019
ICEMAKER KITCHENAID KUIC18NNZS0 "Showed up to house met Tim,which I have never dealt with on prior calls,been out twice unit NOT making ice,each visit which is documented in notes,unit making ice before I left,today walked into house Tim starts yelling at me from the beginning that the unit now is making too much ice contradicting his partner of unit not making ice,also that the unit is flush with cabinet,base of unit is hitting drain (pic on SD-QuickPic) so cannot push unit back any further,Tim started threatening to sue our company and other choice words,called Wayne to document situation,walked away from service call due to customer (Tim’s) demeanor towards me"
Near Victoria, TX 77901
Michael
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL ED5PHEXRT00 "There was barely any air coming from the air damper, the freezer was working normal, was not frozen at the evaporator. Ordered parts to resolve issue; ordrng 1 W10853646 (harns-wire) and 1 W11256541 (arm-pivot) and 1 WP2182195 (cam) and 1 WPW10151374 (air damper) and 1 WPW10366605 (cntrl-elec)"
Near Victoria, TX 77901
Michael
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "The evaporator froze up in the freezer, defrosted the evaporator. I thought it was a fan motor assembly that came with the thermistor when I changed out parts, wasn’t the case ordered part to resolve issue, heater is good.; ordrng 1 WPW10383615 (thermistor)"
Near Alice, TX 78332
Adam
Job Details: 09/12/2019
WASHER MAYTAG MVWC565FW During wash process A pillow case manage to get stuck between wash play in the tub. Removed wash plate to remove pillowcase no physical damage done to the unit. No error codes found machine runs as designed. Issue resolved
Near Victoria, TX 77901
Michael
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customers complaint is that the dispenser was not putting out cubes, was always coming out crushed. Found the ice full of ice and clumped up not allowing the cubes on top to come out. Advised the customer if she’s not using ice that often to empty out the ice container more often to prevent this from happening., the appliance is working normal. She also complained about the water pressure at the water dispenser, I removed the filter and it it back in, it made a difference and went back to what it was, advised her to replace the filter and it should make a difference, the displace was showing to order the filter."
Near Victoria, TX 77904
Michael
Job Details: 09/12/2019
MICROWAVE WHIRLPOOL UMV1160CW7 "Everything works on the appliance except it’s not heating, ordered magnetron and other parts just in case to resolve issue ; ordrng 1 W10598693 (thrmst-fix) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W11256462 (diode)"
Near Corpus Christi, TX 78413
Adam
Job Details: 09/12/2019
RANGE WHIRLPOOL WFE505W0HW0 Inspection of unit shows seal was partially falling off. Reposition seal issue resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 09/12/2019
WASHER MAYTAG MVWC415EW1 Inspection of unit shows error code for over suds and long fill no fill. Replace water valve to resolve issue. Advise customer once valve has been replaced to flush the system to resolve the over suds issue; rqstng P&A on 1 W10701459 (valve)
Near Victoria, TX 77901
Michael
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW5000DW2 "Installed parts ordered and made some repairs on the cabinet. Calibrated and performed a diagnostics test, completed with no error codes, the appliance is spinning and working normal"
Near Corpus Christi, TX 78412
Adam
Job Details: 09/12/2019
OVEN WHIRLPOOL WOS51ES4ES01 Sr#7725667640. Install components tested unit issue resolved
Near Roanoke, VA 24018
Uriah B.
Job Details: 09/12/2019
KITCHEN KITCHENAID KDFE104HPS0 "Replaced pump and motor. Pumping fine, but mold for OWI sensor is not correct and OWI sensor will not seat properly into position. Needs new pump and motor to seat OWI sensor properly. Cx award of issue.; ordrng 1 W11085683 (pump&motor)"
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/12/2019
KITCHEN MAYTAG MDB7749SBM2 W10595568. - control board. W10811169. - UI.WPW10401481. - W10871222. - Wire harness.WPW10401502. - jumper wire Needs parts listed above. Diagnose under MLYQSLYWL1MM2NSM2WP1; ordrng 1 W10595568 (cntrl-elec) and 1 W10811169 (panel-cntl) and 1 W10871222 (harns-wire) and 1 WPW10401481 (pocket-hdl) and 1 WPW10401502 (wire)
Near Victoria, TX 77905
Michael
Job Details: 09/12/2019
OVEN KITCHEN AID KOSE500ESS04 "Found error code F9E0, cleared code and turned the breaker off for about 3 minutes and turned breaker back on. Tested the oven temperature with my meter and the temperature was good. Checked for error codes, no faults, showed to be Good"
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/12/2019
WASHER MAYTAG MHW3505FW1 "Found drain hose retainer clip broken, so drain hose was loose in the cabinet and vibrating when in spin. ; ordrng 1 W10441646 (clip) and 1 W10822038 (clip)"
Near Corpus Christi, TX 78404
Adam
Job Details: 09/12/2019
DRYER MAYTAG MEDC465HW0 Inspection of unit shows all functions work as designed. Unit is getting proper voltage and cycling through the heat correctly. Inspection of dryer vent shows clean and clear. Issue resolved.
Near Corpus Christi, TX 78415
Adam
Job Details: 09/12/2019
RANGE WHIRLPOOL WFE540H0AS0 Install components issue resolved
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/12/2019
FREEZER WHIRLPOOL WRF555SDFZ05 SR7725837399WPW10276647 - freezer fan and thermistors. W11043763 - control board Thermistor for the freezer.; ordrng 1 12002355 (thermistor kit) and 1 W11043763 (cntrl-elec) and 1 WPW10276647 (motor-evap)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/12/2019
M/W OTR WHIRLPOOL WMH31017HS2 "Found unit running, but only 222watts and 11.5 amps. Customer stated that the fan turned on on its own and shut off by itself as well. Needs magnetron, transformer, capacitor, diode, and control board. ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W10892389 (cntrl-elec)"
Near Kingsville, TX 78363
Adam
Job Details: 09/12/2019
DRYER WHIRLPOOL WED4815EW1 Install components issue resolved
Near Victoria, TX 77905
Michael
Job Details: 09/12/2019
MICROWAVE WHIRLPOOL KMCS1016GSS "The customer had seen some scratches and bubbling on the keypad and wasn’t sure if it was the protective plastic film. It was the plastic film, removed it, the appliance is working normal, no further issues"
Near Victoria, TX 77904
Michael
Job Details: 09/12/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed drain pump and ran a diagnostics test, completed with no error codes, appliance is draining and working normal"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/12/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Icemaker completed a harvest and then there was no power found to the icemaker. Reset by unplugging. Power came back to the icemaker and ran through harvest, including fill. Needs control board. ; ordrng 1 W11035839 (cntrl-elec)"
Near Dublin, VA 24084
Uriah B.
Job Details: 09/12/2019
WASHER WHIRLPOOL WTW4816FW2 Cold valve slow. Cold side of inlet valve clogged. Replaced with truck stock. Recalibrated load size and ran test cycle. All checks ok at this time. ; used 1 W11210459 (INLET VALVE) from stock
Near Roanoke, VA 24017
Uriah B.
Job Details: 09/12/2019
WASHER AMANA NTW4516FW3 Replaced control board and actuator. Ran load calibration and auto test. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/12/2019
ICEMAKER KITCHENAID KSRG25FKSS16 Needs optic sensor. W10757851. ordrng 1 W10757851 (optic bd set ref)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/12/2019
WASHER WHIRLPOOL WFW5620HW0 Small protrusions in the drum. Needs new drum.; ordrng 1 W11287251 (TUB AND DRUM)
Near Pulaski, VA 24301
Uriah B.
Job Details: 09/12/2019
DISHWASHER KITCHENAID KDTM404ESS3 F6e1F9e4Found unit not getting enough water. Confirmed good flow at the hose. Needs new inlet valve. ; ordrng 1 W11175771 (valve-inlt)
Near Roanoke, VA 24017
Uriah B.
Job Details: 09/12/2019
WASHER MAYTAG MVWC415EW1 "F7e6Unable to recreate the problem. Filled basket up to about 3/4 of water and agitated. No leaking occurred. Drained the unit fully and refilled about 1/3 or so. Drained again. Both times the standpipe filled to about 3-4 inches below the top. With soap in the drain, it is possible some spilled over and produced “leaking”.Cx to observe."
Near Pulaski, VA 24301
Uriah B.
Job Details: 09/12/2019
FREEZER WHIRLPOOL WZF793020DW03 Needs door and hinges.; ordrng 1 W10574264 (hinge-door (BOTTOM)) and 1 W10747004 (dor-fmd) and 1 WP2261963 (hinge-door (TOP))