Service History 266

Near Hollins, VA 24019
Uriah B.
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "F4E3F7E1Found power to pump, but pump not running. Needs pump and motor. Control in case needed.; ordrng 1 W11087376 (pump&motor)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/11/2019
WASHER MAYTAG MHW6630HW0 Latch not responding. Needs door latch. ; ordrng 1 W11316250 (latch)
Near Alice, TX 78332
Adam
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Inspection of unit shows zero response no lights no cooling. Replace control start device and capacitor to resolve issue.; rqstng P&A on 1 W10590083 (capacitor) and 1 W10798748 (start-dev) and 1 W10883377 (contrl-box)
Near Corpus Christi, TX 78410
Adam
Job Details: 12/11/2019
DISHWASHER MAYTAG MDB8989SHZ0 Inspection of unit shows error codes for The water and stuck key customer also states control panel not always detecting button selection. Replace water valve control board and interface to resolve issue.; ordrng 1 W10327249 (water inlet valve) and 1 W11132777 (console) and 1 W11168782 (cntrl-elec)
Near Corpus Christi, TX 78414
John L.
Job Details: 12/11/2019
ICEMAKER KITCHENAID KUIX535HPA00 "Inspected unit, ran test on all components. Found no issue with compressor. Tested unit for ice production, unit does form sheet of ice. Waited to see if unit dropped ice, unit drops ice. ; ordrng 1 W10511923 (thermistor) and 1 W10764770 (harns-pump) and 1 W10783275 (grid-cuttr) and 1 W10886282 (cntrl-elec) and 1 W11176264 (PUMP)"
Near Blacksburg, VA 24060
Chris S.
Job Details: 12/11/2019
WASHER ROPER RTW4516FW2 The drain pump was running continuously. I reset the unit and did service diagnostic cycle. I also recalibrated the washer. All operations check ok.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/11/2019
LAUNDRY MAYTAG MVWB765FW3 F7E9Could not reproduce leak. All seems to be dry under the unit.
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 12/11/2019
WASHER MAYTAG MVWX600XW0 "Replaced motor and capacitor. Ran auto test, ran calibration. All checks ok at this time. ; pckd up 1 W10804664 (capacitor) and 1 W10836348 (motor-drve)"
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/11/2019
WASHER MAYTAG MVWC565FW1 Noise in agitate. Found pulley nut loose which caused the pulley to drop and rub against the belt cover. If problem persists. Needs pulley with nut. ; used 1 WP8567668 (TIE) from stock
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Reset unit. Found icemaker filled with ice that solidified. Had to adjust the auger motor as well.
Near Rockport, TX 78382
John L.
Job Details: 12/11/2019
ICEMAKER WHIRLPOOL JIM158XYRS2 "Inspected unit, found issue with sensor. Unit cuts off to early when producing ice. Replace pump and pump harness to resolve ; ordrng 1 W10511923 (thermistor) and 1 W10747426 (pump) and 1 W10764770 (harns-pump)"
Near Salem, VA 24153
Uriah B.
Job Details: 12/11/2019
WASHER MAYTAG MVWC465HW2 "Replaced gearcase, drive hub, and basket. Ran calibration and auto test. All check ok."
Near Portland, TX 78374
John L.
Job Details: 12/11/2019
DRYER WHIRLPOOL WED75HEFW1 "Inspected unit, found issue with motor and base. Base warped causing motor to bounce around. Will need to replace to resolve ; ordrng 1 W10211915 (blower wheel) and 1 W10242878 (base) and 1 W10806758 (motor-drve)"
Near Christiansburg, VA 24073
Chris S.
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW8500DC5 I installed the lid and realized that the bottom side of the lid is black instead of gray. The customer said the color is fine. I checked operation. All operations check ok.
Near Portland, TX 78374
John L.
Job Details: 12/11/2019
WASHER MAYTAG MVWB865GW0 "Inspected unit, found issue to be with hot and cold valves not functioning. Replace valves to resolve issue. If part happens to be available at warehouse expedite if possible. ; ordrng 1 W10758828 (valve)"
Near Roanoke, VA 24018
Chris S.
Job Details: 12/11/2019
WASHER AMANA NTW4516FW3 The actuator was shorted causing the control to not respond. I installed a new actuator and checked operation. All operations check ok. I recalibrated the washer.
Near Sinton, TX 78387
John L.
Job Details: 12/11/2019
RANGE WHIRLPOOL WFE505W0HB0 "Inspected unit ran diagnostics you don’t have an F1E0 control failure. Customer explained that issue started happening after assert sudden power failure, possible damage may have occurred during this power failure. Replace control panel to resolve issue.; ordrng 1 W11038140 (cntrl-elec)"
Near Roanoke, VA 24017
Chris S.
Job Details: 12/11/2019
WASHER MAYTAG MVWC565FW1 He drain pump was running continuously. I reset the unit and did a service diagnostic cycle. I also recalibrated the washer. All operations check ok.
Near Cave Spring, VA 24018
Chris S.
Job Details: 12/11/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 I installed the led module and checked operation. All operations check ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/11/2019
DRYER WHIRLPOOL WED5620HW0 Replaced motor.
Near Salem, VA 24153
Chris S.
Job Details: 12/11/2019
RANGE WHIRLPOOL WFE540H0AS1 I installed the heating element and checked operation. All operations check ok.
Near Victoria, TX 77901
Michael
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "The ice maker wasn’t making, tested ice maker,didn’t call for water. Installed ice maker from truck stock part W10873791, tested ice maker, it’s rotating and calling for water.; used 1 W10873791 (ICEMAKER) from stock"
Near Victoria, TX 77901
Michael
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed part ordered, tested ice maker, it’s rotating and calling for water, appliance is working normal"
Near San Antonio, TX 78253
Richard G.
Job Details: 12/11/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Customer complaint is that the unit makes a loud screeching sound while running. Also is not heating. Unit was unplugged when I arrived. Plugged unit in and ran the unit for 1 minute. Did not heat and the screeching noise came from the fan. Need to order fan motor, magnetron, and thermostat.; ordrng 1 W10832024 (thrmst-fix) and 1 W11252443 (motor-fan) and 1 WPW10693025 (magnetron)"
Near Port Aransas, TX 78373
John L.
Job Details: 12/11/2019
RANGE WHIRLPOOL WFE525S0JZ0 "Installed panel, issue resolved."
Near San Antonio, TX 78258
Devon F.
Job Details: 12/11/2019
REFRIGERATOR JENN-AIR JS48SSDUDE01 Customer complaint was unit ice maker stripper arm broke off ordering new stripper arm to resolve issue.; ordrng 1 W10818367 (arm-stripr)
Near Victoria, TX 77905
Michael
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW4816FW2 "F8E1 error code, cleared error code and tested the inlet valve, slow water coming out of the cold side, hot side good. Turn the water off and pulled the hose off, found black/milky stuff clogging it up, this is well water, cleaned out real good and tested the inlet valve, both sides are working normal. Advised the customer they may want to put a filter before the appliance, shoes the customer what to do if it happened again."
Near Corpus Christi, TX 78414
Adam
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Inspection of unit shows no error codes and all functions work as intended. Customers major concern was turning off the filter light and the way crushed ice would dispense in units. Customer instruct issue resolved
Near Corpus Christi, TX 78413
Adam
Job Details: 12/11/2019
RANGE MAYTAG MER8700DS1 Unit is out of warranty customer has declined any type of service.
Near Corpus Christi, TX 78418
Adam
Job Details: 12/11/2019
REFRIGERATOR JENN-AIR JB36NXFXRE01 Install computer issue resolved.
Near Boerne, TX 78006
Colton B.
Job Details: 12/11/2019
BEVERAGE CENTER WHIRLPOOL WUB50X24HZ00 Customer complaint is a noisy beverage center. Customer let me listen to recording of noise. Finding issue to be the compressor. Called techline and spoke to Andy who stated that if the compressor is running too loud we should replace it. Forgot to get SR number. Ordering a compressor and scheduling return date.; ordrng 1 W10780362 (compressor)
Near Corpus Christi, TX 78418
Adam
Job Details: 12/11/2019
DISHWASHER KITCHENAID KDTE334GPS0 No error codes found but further inspection of unit shows insulation was stuck between door and cabinet of unit keeping unit from ceiling correctly which in turn was allowing water to drip out. Customer opted to leave kick plates and insulation off in order to let insulation dry out before reinstalling. Issue resolved
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/11/2019
ICEMAKER (STANDA KITCHENAID KUID508ESS0 Upon arrival found recirculating pump is bad. Ordered parts. Collected sc. ; ordrng 1 WPW10489122 (RECIRCULATING PUMP )
Near San Antonio, TX 78253
Richard G.
Job Details: 12/11/2019
RANGE WHIRLPOOL WEG750H0HZ0 "Replaced regulator. Flames on the front left and rear right burners are coming on consistently. The remaining three burners are coming on intermittently. Rear left burner has to be lit, turned to low, then back to high to get the entire burner lit. All burners are sporadic with some flames staying lit and others going in and out. Front right burner sometimes only lights on the right side. Called techline and spoke with JK. Advised to order gas supply tubes with orifice holders.; ordrng 1 W10867780 (holder-orf) and 1 W11122530 (holder-orf) and 1 W11122534 (holder-orf) and 1 W11122547 (holder-orf) and 1 W11122548 (bckspl-gls)"
Near Rockport, TX 78382
John L.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed components, issue resolved."
Near Victoria, TX 77905
Michael
Job Details: 12/11/2019
DRYER AMANA NED4655EW1 "The appliance wouldn’t power up. Checked voltage at the wall outlet, checks out. Removed back panel, all fuses good., power cord is bad visual burnt marks, old power cord. Advised the customer to replace the power and appliance should work with no issues, also may want to have a licensed electrician check the wall outlet/breaker."
Near San Antonio, TX 78233
S. L.
Job Details: 12/11/2019
WASHER AMANA NFW5800HW0 Removed top panel replaced ACU ran test cycle all functions working now control panel not needed.
Near San Antonio, TX 78239
S. L.
Job Details: 12/11/2019
MW-HOOD COMBO UNKNOWN UMV1160CB7 Unit has F1 E4 error code when starting found lower interlock not lined up removed interlock and adjusted tab reinstalled tested all operations normal advised of survey and paper.
Near Live Oak, TX 78233
Devon F.
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 Customer complaint was unit ice maker not making ice and little ice build up in bottom of freezer section replaced ice maker and replaced freezer door seal to resolve issue unit operating as designed.
Near Boerne, TX 78006
Colton B.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer issue is frosting in freezer. Last time out was a no show, but unit needs ice maker and potentially an adapter per the “frost in freezer” service pointer. Called ahead to customer to let him know that I do not have the parts and that I need to reschedule to a day where I have them. Scheduled for Friday, but left office # in v/m in case that day doesn’t work for him. Ordering ice maker and adapter and letting AE know about situation.; ordrng 1 W10864518 (adapter) and 1 W10886931 (icemaker)"
Near , TX 78253
Justin
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer showed me some pictures of ice with lots of dirt on them. Instructed customer to flush the filter out again, if issue occurs again replace the filter. Went over survey with customer and leave behind. No email to add."
Near Castroville, TX 78009
Justin
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS Replaced both control boards and tested to complete. Unit is showing to be good.
Near San Antonio, TX 78259
L
Job Details: 12/11/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replace console ran oven at 400 for 10minutes no other issues. Unit working as design. Job complete.
Near , TX 78253
Justin
Job Details: 12/11/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Calling techline to assist, TJ is assisting. Trace the problem down to L2 in the home wiring. 7726604414."
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW8000BW0 "Due to wear and tear on bearing shaft and tub, removal will be impossible. Will need tub and shaft assembly to repair. ; rqstng P&A on 1 W10381078 (outer tub)"
Near San Antonio, TX 78259
Devon F.
Job Details: 12/11/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display is black replaced control panel to resolve issue unit operating as designed.
Near Boerne, TX 78006
Colton B.
Job Details: 12/11/2019
VENTHOODS WHIRLPOOL UXT5536AAS3 "Issue was a noisy vent hood motor. Replaced motor to resolve issue, unit tested good."
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ Last visit found noisy evaporator fan motor. Swapped out with new motor to resolve noise issue. Unit testing good now. Yes to survey.
Near Boerne, TX 78015
Douglas H.
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW7300XW0 Unit making grinding noise. Found cause to be bad bearing in tub. Quoted 841.36 for P&L. Due to cost of the repair and age of unit customer didn’t want to proceed with repair. Collected Sc.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/11/2019
DISHWASHER KITCHENAID KDTE304DSS0 Replaced all parts. Issue fully resolved. Survey prepped.
Near FAIR OAKS, TX 78015
Douglas H.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Unit not dispensing water. Found that issue to be filter not installed properly. Upon attempting to educate customer on how to remove and install filter water began to spray through the filter head. Ordering reservoir to resolve the issue. ; ordrng 1 W11346622 (RESERVOIR )
Near Bulverde, TX 78163
Ivan B.
Job Details: 12/11/2019
WASHER MAYTAG MVWB955FW1 Replaced inlet valve. Unit operating properly now no fault codes. Console speaker is not operating. Ordered replacement. Rescheduled.; ordrng 1 W10568405 (SPEAKER ASSY)
Near San Antonio, TX 78254
Richard G.
Job Details: 12/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 Replaced UI and control. Tested to complete. Unit is good to go. Spoke with customer about survey.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/11/2019
WARMING DRAWER KITCHENAID KEWD105HSS06 Replaced thermal ID. Issue resolved.
Near San Antonio, TX 78260
L
Job Details: 12/11/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Issue is light bulb no turning on. Found lamp holder to be burned. Not letting bulb operate. Ordering new holder to solve issue. ; ordrng 1 8206232 (bulb-light) and 1 W10210871 (holder,lamp)"
Near San Antonio, TX 78258
L
Job Details: 12/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HW01 issue is moisture getting inside control panel. Found no moisture inside panel but found UI TO NOT respond well to touch pad. Ordering new console to resolve issue. Told costumer that when boiling water and opening oven door all the vapor from water is getting on UI and appears to be moisture inside console. ; ordrng 1 W11105009 (console)
Near Kerrville, TX 78028
Sherman
Job Details: 12/11/2019
DISHWASHER KITCHEN AID KDFE104HPS0 Found water valve and motor faulty. Changed out. Ran diagnostics on unit. No further issues at this time.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced gasket. Issue resolved.
Near Boerne, TX 78015
Douglas H.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Upon arrival customer stated this unit didn’t need service anymore. Didn’t collect Sc due to not inspecting unit.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/11/2019
WASHER WHIRLPOOL LAT4916AAE "Customer stated that the unit is functioning until spin. It is also generating A burning smell from the belt system. Ordering new motor to resolve issue. Quoted part price and also collected service call.; ordrng 1 12002353 (motor,2 sp&jumper kt)"
Near San Antonio, TX 78257
Douglas H.
Job Details: 12/11/2019
WASHER MAYTAG MHW6630HW0 "Customer stated unit wouldn’t spin during regular cycle, also would show lo flo during regular cycle, had to use drain and spin. Found cause of low flow issue to be drain hose installed improperly. Reinstalled drain hose to resolve that issue. Found spin issue to be settings on regular cycle to be off. Educated customer on proper use of unit. No further issues at this point. Collected email for survey and leave behind."
Near San Antonio, TX 78251
Douglas H.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WZF34X16DW04 Last tech found failing compressor. Confirmed diagnosis. Replaced compressor to resolve the issue. Unit held vacuum and held charge. Began functioning properly immediately with normal noise. No further issues at this point. Customer declined email.
Near San Antonio, TX 78253
Justin
Job Details: 12/11/2019
RANGE WHIRLPOOL WFG540H0AS0 "Upon arriving at house I smelled gas throughout the house. Turned off gas, instructed customer to contact CPS and get them in to check for where the gas leak is coming from. Will order regulator in the meantime. ; ordrng 1 WPW10602004 (regulator)"
Near San Antonio, TX 78259
L
Job Details: 12/11/2019
RANGE WHIRLPOOL WFG525S0HS1 Costumer issue was oven door not closing do to bad hinge door. Replace hinge brkt support. Door now closing. Replace control board also. Unit now working as design no other issues
Near Boerne, TX 78006
Colton B.
Job Details: 12/11/2019
REFRIGERATOR JENN-AIR JFC2290REM00 Customer complaint is no ice production. Ice maker and control board testing good. Issue believed to be a faulty valve. Ordering a new valve to resolve issue.; ordrng 1 WPW10420083 (valve)
Near San Antonio, TX 78249
Justin
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Valve no in bin, trying to locate which model home it’s in. Called KF to help find it. Waiting 15 minutes then will move onto next appointment. Tested the unit with bypass and the water dispenser worked just fine. Builder will need to put a new filter in the unit."
Near Garden Ridge, TX 78266
Steven G.
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Checked refrigerator found fill tube in door to ice maker keeps freezing up tried to replace fill hose could not get it thru replaced door checked operation unit working properly now
Near San Antonio, TX 78209
Steven G.
Job Details: 12/11/2019
RANGE WHIRLPOOL WFE320M0ES0 "Checked range found screws missing and block terminal broken, replaced parts checked operation unit is working normal again"
Near Boerne, TX 78006
Douglas H.
Job Details: 12/11/2019
OVEN ELECTRIC (D JENN-AIR JJW3830WS02 F8e0 lower fan under speed. Error wasn’t present prior to repair. This is a new issue(replaced upper fan last trip). Going to order both fans and replace both.; ordrng 1 WPW10273666 (blower)
Near San Antonio, TX 78224
Jesus C.
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW4816FW2 Tested washer. All test pass in diagnostics. No issues during testing. Unit is working as designed.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Checked temps with more accurate thermometer. WI fared thermometer reveal temps are as the control panel indicated. Issue resolved.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Unit not drying properly. Finding issue to be faulty dispenser not letting rinseaid out properly. Ordering dispenser to resolve the issue. Unit is under warranty per closing paper work; ordrng 1 WPW10671905 (deterg disp asm)
Near Boerne, TX 78006
Douglas H.
Job Details: 12/11/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Unit had f7e4 error mismatch boards. Ordering console and electronic control to resolve the issue.; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)
Near San Antonio, TX 78254
Richard G.
Job Details: 12/11/2019
MW-HOOD COMBO WHIRLPOOL WMH53520CS7 Customer complaint is that sometimes the microwave will work and sometimes it won’t. Found the interlock switches to be bad. Replaced interlock switches. Tested to complete. Unit is good to go. No email to add.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/11/2019
COOKTOP ELECTRIC KITCHEN AID KICU569XBL00 Evaluated unit now that power was confirmed. Determined customer used non ferrous pans. Issue resolved. Steve SR# 7726608807
Near Universal City, TX 78148
S. L.
Job Details: 12/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS05 Removed control panel replaced fuse preheated ran diagnostics all operations normal. Advised of survey and paper.
Near Boerne, TX 78006
Colton B.
Job Details: 12/11/2019
DISHWASHER KITCHEN AID KDTE704DSS0 "Customer complaint was that the dishwasher would not run or drain. Found glass in drain pump impeller. Removed glass, unit tested good. Dishwasher is now washing and draining as intended. Collected service call."
Near Schertz, TX 78108
S. L.
Job Details: 12/11/2019
DRYER MAYTAG MEDX655DW1 "Removed vent found duct makes 90 degree turn to roof found wood chips and lint in duct, measured temps and operation thermostat functions at exhaust on all 3 settings found normal range of temps customer need dryer vent duct cleaned all operations normal advised of potential fire hazard and to get this done asap. Advised of survey and paper"
Near San Antonio, TX 78253
Justin
Job Details: 12/11/2019
WASHER WHIRLPOOL WTW4616FW2 "The bleach department was full of laundry detergent, instructed customer to only put bleach in that area not laundry detergent. Detergent thickens up after a while of leaving it like that. Unit is good to go, went over survey with customer."
Near Kerrville, TX 78028
Sherman
Job Details: 12/11/2019
RANGE WHIRLPOOL SVE47600B Upon arrival unit is locked and fan staying on. Down draft unit. Spoke to Austin. Sr#-7726611673. Control board or oven temp sensor. Sensor tested good. Customer thinks unit is to old to invest that much money in. Yes to survey and leave behind.
Near San Antonio, TX 78253
Justin
Job Details: 12/11/2019
RANGE WHIRLPOOL WFG550S0HZ1 "Saw the oven temp fluctuate multiple times from showing good temp ranges to bad ones, adjusted the calibration up to 10 degrees and tested the cycles again and it passed multiple times. If customer calls back in order W10833885 and W11258611. Unit is showing to be good now."
Near Spring Branch, TX 78070
Ivan B.
Job Details: 12/11/2019
REFRIGERATOR KITCHEN AID KRFF507HPS00 Checked refrigerator. Water leaking from inlet. Water hose is in tact no damage no leaks no wetness. Leak is being caused by water valve. Ordered replacement. ; ordrng 1 W10341329 (WATER VALVE)
Near San Antonio, TX 78240
Tommy B.
Job Details: 12/11/2019
WASHER MAYTAG MVWB765FW3 Last visit found faulty user interface. Swapped with new UI to resolve issue. Unit tested good now. Yes to survey.
Near San Antonio, TX 78258
Jesus C.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Complaint I water leaking. Found water line from filter to reservoir is damaged. Ordering new water line and reservoir. ; ordrng 1 W10279884 (tube-water) and 1 WPW10366790 (reservoir)
Near Kendalia, TX 78027
Douglas H.
Job Details: 12/11/2019
FREEZER WHIRLPOOL WZF56R16DW04 "60 psi high side -30 microns low side .5 amp drawCalling techline due to reoccurring issues. Spoke with David. He stated to run nitrogen pressure test. Then check for leaks if still can’t find leak call back. Ran nitrogen pressure test. Indicated a leak. Still couldn’t locate leak. Calling techline back. Spoke with Butch, he stated dreaming unrepairable. Sr 7726608814"
Near San Antonio, TX 78254
Richard G.
Job Details: 12/11/2019
RANGE WHIRLPOOL WFC150M0EB3 Customer complaint is that the oven does not heat at all. Unit showing F9 on screen when I arrived (miswired house/miswired range). Checked outlet and terminal block. Getting proper voltages at correct points. Getting proper continuity and voltages at all test points. Customer states unit previously worked and no one has worked on the unit. Ordering control.; ordrng 1 W11122555 (cntrl-elec)
Near San Antonio, TX 78259
Shawn W.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Called ahead and left a message on first number. Called second number and it was busy. Arrived and the doors were shut explaining that there was a meeting and they were closed. It had a number for Maintenance emergencies, called that number. Explained the situation to the messaging service. Gave her our office number. Called both the numbers again, left message on the first number, second number was busy. (Picture included). Waited 15 minutes, just about to head to the next call and they came outside. Temperature in freezer is 69 degrees F. Temperature in fresh food section is 69 degrees. Electrical outlet is fine. Unit will not go into diagnostics which indicates it will need a new control board. I have ordered the part. Maintenance Manager decided to go ahead and set the appoint, although he preferred contacting his Supplier HD Supply which he asked me to stay and speak with. I did out of a courteously. HD Supply stated that it would be up to Whir
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/11/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "I could not find anything in the Tub frame and door assembly that would indicate that the door was not installed incorrectly. The door, tub and countertop were level. It did however, seem like the door to frame brackets should seat more snuggly. The pins are part of the frame of the tub, so nothing could be done about that to lower the door. I did not see any damage on the unit. I called Tech-Line and talked to Dave. He explained that the Tub frame and door assembly would have to be replaced. SR# 7726611628. I called Nik who suggested we try the brackets, which he has found to work in the past. I called the client and explained we would be out there Friday with the brackets. I also noticed that one of the wheels on the balance assembly was chipped, even though it works. I will replace it. I also noticed there was damage to the gasket at the installation brackets. I will replace it.; ordrng 1 8534853 (arm,hinge right) and 1 8534854 (arm,hinge lf) and 1
Near San Antonio, TX 78228
Steven G.
Job Details: 12/11/2019
DRYER MAYTAG MED6630HW0 "Checked dryer ran diagnostics found bad control and thermistor ordered, do not send anyone but me; ordrng 1 8577274 (thermister) and 1 W11170771 (CONTROL )"
Near San Antonio, TX 78247
Devon F.
Job Details: 12/11/2019
THIN-TWIN 24' LE WHIRLPOOL WET4027HW0 Duplicate ticket called randy to make sure not missing service for a unit he said no only one appointment today
Near Cibolo, TX 78108
S. L.
Job Details: 12/11/2019
WASHER MAYTAG MVWB835DW0 Removed old suspension rods installed new ones loaded unit with wet clothes put in high spin all operations normal advised of survey and paper.
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 12/11/2019
DRYER WHIRLPOOL WED72HEDW0 "Checked dryer found drum not sitting on rollers properly making it unable to spin, reseated drum dryer working as designed. Job complete."
Near Cibolo, TX 78108
Shawn W.
Job Details: 12/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Conducted the checks for low fan sped which led to a need to replace the ACU due to the P4- not receiving the 5 VDC. Replaced both ACUs. It was still receiving the same error code which required changing out the UI. Replaced UI went through the general procedures. Worked with the client to reconnect the unit to WiFi. Conducted diagnostics, no errors. Conducted component activation, all loads were doing work. Preheated lower oven to 316 degrees F. Temperatures fine. Preheated upper oven to 275 degrees F. Temperature fine. Fully operational. Job complete."
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/11/2019
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Replaced faulty evaporator motor. Issue resolved.
Near San Antonio, TX 78210
Jesus C.
Job Details: 12/11/2019
WASHER MAYTAG MVWB300WQ1 "Installed new hinges, hing arms, top, and lid. No issues during testing. Tested to complete."
Near Schertz, TX 78154
Jim G.
Job Details: 12/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Scott SR# 7726612096Adjusted manually issue resolved. Parts were not needed after all.
Near San Antonio, TX 78230
Tommy B.
Job Details: 12/11/2019
MW-HOOD COMBO WHIRLPOOL WOC75EC7HS00 Last visit found faulty blower fan. Replaced with new part to resolve issue. Unit testing good now.
Near San Antonio, TX 78228
Steven G.
Job Details: 12/11/2019
WASHER MAYTAG MHW6630HW0 "Checked washer ran diagnostics found bad control ordered, send no one but me; ordrng 1 W11329039 (CONTROL )"
Near San Antonio, TX 78254
Ezequiel V.
Job Details: 12/11/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Reseated oven to wall, oven door is bent out ward at corner making not flush. Ordering door and nameplate. ; ordrng 1 W10866265 (glass-door) and 1 W10884775 (nameplate)"
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 12/11/2019
WASHER AMANA NTW4516FW2 Checked washer found lid lock faulty. Replaced lid lock latch. Ran diagnostics no error codes. Good wash cycles.Job complete.