Near San Antonio, TX 78227
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Tested unit. Doors not shutting on freezer door. Will need to replace rails. ; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X16DW04 Freezer temperature was at -9 F. Gasket needed to be heat treated. Ran diagnostics and all loads function as designed. No errors found.
Near San Antonio, TX 78261
Jim G.
Job Details: 10/01/2020
OVEN ELECTRIC (D JENN-AIR JJW9830DDS31 Verified broiler was still not functional. It appears the control is a fault but unfortunately is now discontinued. Did not charge customer. Returned part.
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW7120HW0 "Unit is showing signs of control problems, unit only works on certain cycles. Customer said load and go is dumping out the whole bin within one cycle. Both console and control are psp items. ; ordrng 1 W11413337 (CONSOLE ) and 1 W11419051 (CONTROL )"
Near San Antonio, TX 78238
Tommy B.
Job Details: 10/01/2020
WASHER MAYTAG MVWC565FW Customer stated that the unit is making a loud banging noise during the spin cycle. No errors present during diagnostics and could not duplicate the sound with high spin. There was a load present in the washing machine and it did not create noise even with load present. Unit Tested good with no further issues at this time.
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL 0 Need to order dispenser for unit. Builder is paying for repair. Quoted 307.11 for repair. Waiting for builder to send over model info ; ordrng 1 WPW10671905 (deterg disp asm)
Near San Antonio, TX 78258
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Sealed system issue. ; schdld next appmnt for 10/12 MON !
Near San Antonio, TX 78233
Jim G.
Job Details: 10/01/2020
DRYER MAYTAG MED7230HC0 Replaced diode harness. Issue resolved.
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
BEVERAGE CENTER JENN-AIR JUB24FLERS00 Appears lower evaporator fan motor is at fault. ; schdld next appmnt for 10/5 MON !
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
REFRIGERATOR JENNAIR JFX2897DRM02 Verified a possible shot at deli UI. I reset unit and icemaker tested propyl thereafter. Collected service fee.
Near San Antonio, TX 78258
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL GC5SHAXVS02 Shaft was wrong size . However not needed after all. Replaced icemaker. Issue resolved.
Near San Antonio, TX 78216
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Reset ice bin and freezer gasket was misaligned and need to be heat formed to freezer cavity. Used wire to secure harness during evaluation. ; used 1 WP8567668 (WIRE TIE) from stock
Near San Antonio, TX 78232
Jim G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Sound customer was referring to was the icemaker fill valve which activates for 7 seconds. The sound was within normal range. Did offer a pressure regulator.
Near San Antonio, TX 78209
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KBFN502ESS02 I’ve corrected the faulty right side hinge which was due to a loose bolt. Customer indicated that a utility bin failed and a butter dish fell and dent freezer door. Explained that damaged drawers and doors are considered cosmetic damage and will have to be paid for by customer.
Near Converse, TX 78109
S. L.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFC150M0JB0 Found broil element not functioning tested found bad control call when part comes in. ; ordrng 1 W11432568 (CONTROL)
Near Cibolo, TX 78108
S. L.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW6620HC0 Removed front panel found tear on top of bellow inspected found recirculating pump hose came off pump and front right shock not attached to tub. Installed shock connected hose called tech line spoke to Joel SR 7728346548 was advised to replace bellow hose shocks and ACU. Ordered new clamp as well. Call when part comes in.; ordrng 1 W11266654 (CLAMP) and 1 W11314648 (BELLOW) and 4 W11316766 (DAMPER)s and 1 W11318802 (HOSE) and 1 W11322905 (ACU)
Near Live Oak, TX 78233
S. L.
Job Details: 10/01/2020
MW-HOOD COMBO WHIRLPOOL MMV5219DE4 Found init not heating ran diagnostics tested magnetron unit heats then needs control called CXC spoke to Natalie sr 7728921520 have her info and receiptShe said receipt will suffice as DOP documentation. Call when part comes in.; ordrng 1 W10881544 (cntrl-elec)
Near San Antonio, TX 78244
S. L.
Job Details: 10/01/2020
MICROWAVE OVEN KITCHENAID KOCE500ESS05 Found light not working and door open close indicator on and F6E8 error code. Tested switch then tested harness found open fuse on filter board. Called tech line spoke to Dustin was advised to to replace microwave manager. Advised customer that per tech sheet if issue still present then it will need UI from past experience seen switches that measure good but will blow fuses. This in turn can short Ui and appliance manager.
Near China Grove, TX 78263
S. L.
Job Details: 10/01/2020
WASHER MAYTAG MVWB835DW4 Removed basket replaced gearcase calibrated unit tested all operations normal.
Near San Antonio, TX 78244
S. L.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG 0A4G43BK900223K Spoke to customer she said Samsung already sent some one out since unit was under recall service not needed.
Near San Antonio, TX 78229
Tommy B.
Job Details: 10/01/2020
WASHER MAYTAG MVWB765FW0 Called tech line spoke to Andrew. SR7728933343 recommends swapping the dispenser drawer and he water inlet valve. Swapped parts out and unit is testing good now with no further issues. ; used 1 W11165546 (VALVE) from stock
Near La Vernia, TX 78121
S. L.
Job Details: 10/01/2020
DISHWASHER SAMSUNG DW80N3030US Found right side track screw was loose and leaking water. Tightened all screws no more leaks all operations normal.
Near San Antonio, TX 78230
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the unit is varying in temperature from 30° up to 55°. Found ice accumulation on the evaporator section in the freezer. Customer also states that the right side door does not close all the time due to the mullion being in the way. Ordering a evaporator fan harness along with the user interface and the rail to resolve issues.; ordrng 1 W11176246 (rail-mulln) and 1 W11249952 (motor-evap) and 1 W11330971 (UI)
Near San Antonio, TX 78229
Tommy B.
Job Details: 10/01/2020
THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 "Last visit found broken dryer belt, this visit swapped out with a new belt to resolve issue and unit is testing good with no further issues at this time"
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Customer stated that the unit makes a loud noise when it stops “cycling.” Found issue to be a loud diffuser door. Ordering new part to resolve issue. ; ordrng 1 W11216945 (diffuser)
Near San Antonio, TX 78230
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Swapped out icemaker to resolve icemaker function issues. Collected parts and labor.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
DISHWASHER AMANA ADB1400AGB1 "Customer moved into the home approximately one week ago and states that the unit never powered on. The unit is receiving 120 V from the wall. Found issue to be result of a faulty control. Ordering parts to resolve issue.; ordrng 1 W10906422 (elect,control board)"
Near San Antonio, TX 78256
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Previous visit found need for new control and thermistor. This visit swapped out with new parts to resolve issue. Unit tested good at this time with no further issues.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
WASHER MAYTAG MVW6230HW0 Called tech line spoke to Andrew. SR7728937178 whirlpool recommends switching from flood safe hoses to standard flow hoses.
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED8000DW4 Paint on bulkhead wall is cracked and flaking off. Will need to replace bulkhead. ; ordrng 1 W10638203 (bulkhead)
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
WASHER MAYTAG MVWX655DW1 "Customer stated that the unit will not power on after washing a large comforter. Unit receiving 120 V from the home. Water present in bottom of unit. Panel is completely non functional. When I unplugged and plugged in the unit, pump attempted to engage. It is not moving water. Need a control and pump to resolve issue.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
DRYER AMANA NED4655EW1 "Customer stated that the issue is the unit is not drying the clothes. Found issue to be lint blocking the venting on the home side. After removing the lint, the unit is functioning well. No further issues at this time."
Near La Vernia, TX 78121
S. L.
Job Details: 10/01/2020
DRYER MAYTAG MED6230HW0 Found that part sent is only console need UI as well. Rescheduling console ordered UI. ; ordrng 1 W11413566 (Ui)
Near San Antonio, TX 78227
Richard G.
Job Details: 10/01/2020
WASHER MAYTAG MVWB835DW2 "Customer complaint is that the unit will not lock without the lid being held down. Verified issue is broken lid. Ordering lid, and hinges.; ordrng 2 W11168238 (bearing)s and 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"
Near San Antonio, TX 78252
Richard G.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED8620HW0 Replaced drum and console.tested to complete. Unit is good to go.
Near San Antonio, TX 78228
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM06 Customer complaint is that the unit is not cooling. Verified issue. Ordering thermistors and harness.; ordrng 1 W11200747 (HARNESS) and 1 W11438736 (THERMISTOR ) and 1 WPW10384183 (thermistor)
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/01/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Tested unit. Control goes dim when unit is heating. Loosing power to control. Will need to replace cap, mag, transformer, and control. ; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11342846 and 1 WPW10693025 (magnetron)"
Near San Antonio, TX 78231
Richard G.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL KUDC10FXSS3 "Customer complaint is that the unit is not powering on. Found harness burned going into main control. Quoted customer cost of main control and harness, customer will look for a new unit. Collected service call fee."
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/01/2020
DRYER SAMSUNG DV45H7000EW/A2 I noticed there was a scheduling concern with our customer. I called and left a message with her that I would be able to work out an afternoon visit. I received a notice from CSR that our customer cancelled the job and decided to buy a new dryer.
Near San Antonio, TX 78251
Shawn W.
Job Details: 10/01/2020
MW-HOOD COMBO AMANA AMV2307PFS0 Replaced light bulb. Unit is now fully functional.; used 1 8206232A (LIGHT BULB) from stock
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 Replaced ice maker. Tested unit. Fully operational.
Near San Antonio, TX 78209
Jesus C.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE550S0HZ1 Installed new door hinge. No further issues. Tested to complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Issue was frost in top left hand corner of freezer. Found air gap in the gasket. Used heat gun to remold the gasket. Asked customer to monitor it. If issue comes back we’ll replace the gasket.
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Compressor is running a little loud, not leveling issue. Customer is going to speak with builder about replacement. Could have frame damage underneath I can’t see."
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG525S0HB1 Replaced control board and tested to complete.
Near San Antonio, TX 78249
Richard G.
Job Details: 10/01/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Replaced control, pump, and drain pump. Tested to complete. Unit is good to go."
Near San Antonio, TX 78255
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF540CWBW01 Thawed out evaporator and replaced thermistor. Tested to complete. Unit is good to go. Collected parts and labor.
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 Installed new control. No issues during testing. Job complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/01/2020
COMPACTOR KITCHEN AID KUCS03FTPA Issue is a broken drive gear. Ordering new drive gear to resolve issue. Customer paid cost for complete repair up front. Collected SC+P+L. ; ordrng 1 882699 (gear-drive)
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW0 "Spoke with customer and they also have lint built up on the back side of the dryer vent screen. Because Whirlpool is only covering Parts and Labor our customer did not want to pay our service fee. I advised the, to have a professional clean out the dryer vent."
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/01/2020
WASHER WHIRLPOOL NTW4516FW2 Tested unit. Noise occurs during shift between spin and agitate. Noise is normal. No further issues. Tested to complete.
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 I found that the freezer door was not installed correctly. The four screws holding the door in place were tightened high and not fully seated on the rails. One was underneath the rail. I fixed this issue. I notice also that the unit was not leveled correctly by the installers. I repaired this. Now all the doors close as designed and the unit is fully functional. Our customer said yes to the survey.
Near San Antonio, TX 78222
Jesus C.
Job Details: 10/01/2020
WASHER MAYTAG MVWX655DW1 Tested unit. Found control not reading water pressure. Gearcase leaking oil. Will Need to replace gearcase actuator and belt due to oil leak. Washplate is stuck. Will need new washplate to remove gearcase. ; rqstng P&A on 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11116592 (cntrl-elec) and 1 W11239857 (belt)
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW5620HW0 "Our customer has experienced situations in which the screen has gone out, the screen has locked and situations in which the unit continues to run with 00 in the display. When they call Whirlpool they have them reset it and then it will work. Ran diagnostics and received error code F0E2 over suds and F8E1 Long fill and F0E5 off balance load. Our customer has soft water coming into the house.customer stated that he did a washer cleaning and after the wash the display prompted him to wash the machine. Found that it is taking a long time to get hot water into the unit. Water heater will need to be turned up. Found that the stand pipe for the drain is below 39 inches and since the unit is on a pedestal create it a floor drain effect that about 6 inches above. Ran load test and cycle function and all loads functioned as designed. Unit is spinning perfectly. Ran quick test cycle step 12 and all loads functioned as designed. Found that the customer is using Tide
Near Kerrville, TX 78028
Colton B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Issue was frost on left side of unit and ice maker. Finding issue to be that the door was sagging on the left side, causing it to not seal well. Adjusted door and remolded the gasket. Now sealing well. Defrosted ice on rails to make it close better as well."
Near San Antonio, TX 78233
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS965CIAM01 "Replaced air diffuser assembly. Tested unit, damper door is operating as designed. Unit fully operational."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Issue is that unit keeps dropping power. Finding issue to be a shorted ice room fan. Unplugged ice maker wiring harness, unit now runs as intended. Ordering new ice fan motor with a new harness as a just in case. Returning Friday. Unit is in warranty, customer provided receipt.; ordrng 1 W10884720 (harns-wire) and 1 WPW10308033 (motor-evap)"
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
DRYER MAYTAG MDE7400AYW "Replaced bad temperature sensor, unit is good to go. Still has timer issue."
Near Boerne, TX 78006
Colton B.
Job Details: 10/01/2020
REFRIGERATOR KENMORE 795.75053.712 Issue is a no cool refrigerator. All fans seem to be working well. Got a very low amp draw on compressor. Also no frost pattern on evaporator. Finding issue to be a bad compressor and sealed system leak. Customer declined repair.
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/01/2020
WASHER LG WM2101HW "Issue is leaking water and oil. Found water leak to be coming from faulty hoses. Water was spraying from the connection point between the hose and the screw caps. Oil indicates a blown bearing. Sound washer drum is making confirms that. Unit was recently moved, that could’ve been the culprit. Customer declined having unit repaired. Collected SC with military discount."
Near San Antonio, TX 78211
Jesus C.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE505W0HB2 Installed new control. No further issues during testing. Tested to complete.
Near Kerrville, TX 78028
Colton B.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRFC704FBS01 "Issue was a broken heater line and no ice production. Replaced door, ice maker and UI to resolve issue. Reset unit to clear error codes. Unit tested good. Customer found scratch on door. Ordering new door, did not schedule a return visit.; ordrng 1 W11254958 (dor-fip) and 1 W11330486 (UI)"
Near San Antonio, TX 78254
Justin
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Replaced bad valve, and burner head. Unit is good to go."
Near San Antonio, TX 78242
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Tested unit. Food freezing in fresh food. Will need to replace control and thermistor. ; ordrng 1 W10316760 (thermistor) and 1 W11371382
Near Hollins, VA 24019
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found fill tube frozen over. Thawed out. Found little flow at the water dispenser as well. Cx to change water filter and observe. If callback for same issue, please order icemaker and dual valve. Valve. W11043013IM. W10300024"
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 10/01/2020
DRYER MAYTAG MEDB725BW0 Check operation in multiple cycles. Wire harness connections and operations check ok. Vent exhaust blocked.; used 1 Wp8567668 (Tie) from stock
Near Vinton, VA 24179
Uriah B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE320M0ES2 Replaced wire harness. All checks ok.
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2020
FREEZER WHIRLPOOL WZF34X20DW01 Found door scraping along hinge. Raised door slightly. All checks ok.
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2020
LAUNDRY MAYTAG MVWX655DW1 "replaced spring hinges both left and right, right hinge bracket and screws, and lid. lid under parts warranty. ; used 2 wpw10078270 (screw), and 1 wp8572974 (hinge) from stock"
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/01/2020
LAUNDRY WHIRLPOOL MVWC555DW0 F2e1F5e1F5e3Found motor shorted. Also found washplate and gearcase drive shaft stripped. Needs all three. Motor would be covered by parts warranty. Cx to buy new.
Near Roanoke, VA 24014
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 replaced ice maker and bale arm. all checks ok. cx to observe.
Near Vinton, VA 24179
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Defrosted and replaced both control and defrost thermistor. Cx to observe.
Near Hollins, VA 24019
Chris S.
Job Details: 10/01/2020
WASHER MAYTAG MVWC415EW2 There is an error code for the lid latch. I confirmed a lid latch failure in diagnostic I replaced the lid latch and calibrated the unit. All operations check ok. ; used 1 W11307244 (LID LATCH ) from stock
Near Roanoke, VA 24019
Uriah B.
Job Details: 10/01/2020
MICROWAVE WHIRLPOOL WMH53521HZ2 Replaced interlock switches and cams. All checks ok a this time
Near Roanoke, VA 24019
Chris S.
Job Details: 10/01/2020
DRYER WHIRLPOOL MEDC465HW0 The heat cycled between 130 and 175 on the high setting. All the gasket in the venting are tight. The dryer is operating as expected. Tech line said the vent needs to be changed to the solid or rigid venting instead of the flexible material to improve air flow.
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 10/01/2020
WASHER MAYTAG MVWB725BW0 Bearings bad. Needs bearing repair kit. Need chris. ; ordrng 1 W10435302 (Bearing kit)
Near Roanoke, VA 24014
Uriah B.
Job Details: 10/01/2020
WASHER WHIRLPOOL MHW5500FW1 "UI is not allowing buttons to be pressed. Locking unlocking, etc. needs UI and possibly control board. Cx to call to see about Maytag helping. Will call office to tell how he wants to proceed.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
ELEC SLIDE-IN KITCHENAID KESS908SPS06 Replaced control and element. Checks ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL UNAVAILABLE "Rescheduled for Monday, as late in day as possible. ; schdld next appmnt for 9/28 MON 3-6"
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
DRYER AMANA NED4655EW1 Replaced drum. All checks ok.
Near Princeton, WV 24740
Chris S.
Job Details: 10/01/2020
M/W OTR WHIRLPOOL WMH78019HW2 The unit was beeping and not allowing keypad Selections I installed a new door and checked operations. All operations checked ok; ordrng 1 W11188086 (Door)
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
DRYER WHIRLPOOL CEM2745FQ0 Electric to the unit is not correct. Red leg getting 240 and the right getting 120. Cx to have electrician come out.
Near Roanoke, VA 24018
Chris S.
Job Details: 10/01/2020
LAUNDRY WHIRLPOOL WTW7500GW2 The gearcase shaft has more play than it should. ; ordrng 1 W10811956 (drum assy)
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/01/2020
OVEN KITCHENAID KODE500ESS04 The ovens are not keeping temperature. We will replace the control and both sensors. ; ordrng 2 W10859573 (sensor)s and 1 W11179310 (cntrl-elec)
Near Roanoke, VA 24018
Chris S.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL MSS26C6MFB01 E dispenser motor drive mechanism isn’t fully engaging which is causing it to slip when trying to dispense ice. ; ordrng 1 W10852956 (spring) and 1 W11109888 (ice-contnr) and 1 W11117906 (motor) and 1 WP2198628 (seal) and 1 WP2220458 (coupling) and 1 WP2305382 (washer) and 1 WPW10258544 (shaft)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2020
DRYER MAYTAG MEDB835DW4 "Replaced hi limit thermostat and thermistor. If callback, please order exhaust thermistor 7274, and control board."
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found frost build up on the left hand side. Door was most likely left open. Cx to observe.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
RANGE AMANA ACR2303MFW4 Unit is operating as intended. Cx not pleased with operation. Informed customer about operation and read training pointer to him.
Near Salem, VA 24153
Chris S.
Job Details: 10/01/2020
WASHER MAYTAG MVWB835DW4 There is an error code F6E2 indicating the UI is failing. The UI won’t let me make any selections. I’m still able to enter diagnostic mode. We will replace the UI. ; ordrng 1 W11112656 (console)
Near Blue Ridge, VA 24064
Chris S.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS325FDAT04 The led modules n the fridge are dim. The module in the freezer is not working at all. ; rqstng P&A on 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE770H0FZ2 Found terminal block busted. Needed terminal block and fixed wiring that was damaged. Checked operation. Recommended cx get new power cord. Tested with old power cord; used 1 W10245259 (Terminal block) from stock
Near Dublin, VA 24084
Uriah B.
Job Details: 10/01/2020
OVEN WHIRLPOOL WFE540H0ES1 replaced control and sensor. tested and looks fine. cx to observe.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Ran diagnostics and found icemaker went through harvest ok multiple times. Cx to observe further. If callback, please pre ID icemaker and user interface."
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/01/2020
DRYER MAYTAG MEDB835DW3 replaced belt pulley. all checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/01/2020
KITCHEN WHIRLPOOL WDF530PAYM7 F10e1F8e2F6e6Pump ran for a few seconds. Pump quit and would not come back. Cx to look at units and will call if they want to have repair done. ; ordrng 1 WPW10482480 (Pump and motor)
Near Salem, VA 24153
Chris S.
Job Details: 10/01/2020
DRYER MAYTAG MEDC215EW1 The high limit thermal cutoff was open. I in a new one and checked operation. All operations check ok. ; used 1 9759242 (THERMST FIX) from stock
Near Salem, VA 24153
Chris S.
Job Details: 10/01/2020
WASHER ROPER RTW4516FW2 The drain hose was kinked causing the washer to not be able to drain. I removed the kink and checked operation. All operations check ok.
Near Roanoke, VA 24018
Chris S.
Job Details: 10/01/2020
LAUNDRY WHIRLPOOL WTW7500GW2 The gearcase shaft has more play than it should. ; ordrng 1 W10811956 (drum assy)
Near Troutville, VA 24175
Uriah B.
Job Details: 10/01/2020
KITCHEN KITCHENAID KODE500ESS02 Tech was assigned as a helper;
Near Roanoke, VA 24014
Chris S.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW05 The RC door is not perfectly aligned with the freezer door but the gaskets are all sealing well. All operations check ok.