Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1831 customer reviews

Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "No power to the appliance per customer, unplugged the appliance and removed the console, plugged appliance back in and the control isn’t powering on, checked voltage at outlet 125 VAC but has an open ground, advised customer to get that corrected and ordered the control, rescheduled the console just in case; rqstng P&A on 1 W11162440 (cntrl-elec)"

Near Dahlia Ln, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Not making ice per customer. Activated the ice maker, it’s rotating and calling for, no water coming in, water is dispensing, ordered the inlet valve and rescheduled the customer.; ordrng 1 W11043013 (valve)"

Near E Mimosa Ave, Victoria, TX 77901
Adam H.

Adam H.

RANGE WHIRLPOOL WFE320M0JS0 Arrived at location to install components at time of install and control board I found that control was White not black Informed this to the customer and she stated that would be fine because there was no telling when a new one would come in. I double check this with the other lady of the house she did OK the repair as well. Also customer did not have new power cord available previous power cord was badly damaged when unit malfunctioned. Installed components unable to test unit no power cord available. Issue resolved. I did instruct customer on correct installation of new power cord and took pictures of all power cord to be on the safe side

Near Violet Rd, Corpus Christi, TX 78410
John L.

John L.

WASHER MAYTAG MVWB765FW "Installed components, re-calibrated and tested unit unit has all functions now and no more errors. Issue has been resolved"

Near County Rd 2048, Aransas Pass, TX 78336
Michael R.

Michael R.

WASHER AMANA NTW4516FW "Connection to inlet valve is broken per customer. Found the cold side of the inlet valve had broken off, installed new inlet valve, the appliance was in the garage and not connected inside the house another appliance in place, unable to test the valve and check for leaks calibrated the the appliance and performed a diagnostics test, the appliance is working normal."

Near E Guadalupe St, Runge, TX 78151
Adam H.

Adam H.

WASHER WHIRLPOOL CAE2745FQ1 Jump on J2. Call commercial tech line to troubleshoot the issue. Customer complaint of unit operating without having to take coins. After speaking with tech line it was determined that feature select jumper is missing from the unit. Ordering jumper to resolve issue; ordrng 1 W10520398 (harns-wire)

Near S 6th St, Kingsville, TX 78363
Adam H.

Adam H.

RANGE AMANA AEP222VAW1 "Inspection of unit shows front left burner is incredibly hot on low setting. Replace switch and burner to resolve issue; ordrng 1 814399 (receptical,surf.unit) and 1 W10179654 (switch-inf) and 1 W10335286 (elmnt-surf)"

Near Surfside Blvd, Corpus Christi, TX 78402
John L.

John L.

REFRIGERATOR KITCHEN AID KRMF706ESS "Inspected unit, unit was not dispensing water or making ice. Removed water and tested for water dispense. Water dispenser without filter, reapply filter onto unit and tested again. Water is now being dispensed and icemaker is receiving water. Issue has been resolved."

Near Polaris Dr, Portland, TX 78374
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Arrived at customers location prepared to install components but component that was received was a single burner not a kit as prescribed by previous tech. Apologize to Customer and explain to her what exactly happened and that I would be re-ordering kit for as soon as possible.; ordrng 1 W11371990 (COIL KIT)

Near Alden Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW1 "Inspections unit shows motor starting to give out unable to turn drum. Replace motor belt idler pulley and blower wheel to resolve issue; ordrng 1 691366 (idler pulley) and 1 694089 (sub 279711) and 1 W10131364 (belt,drive) and 1 W10396029 (asm mtr)"

Near Hearn Rd, Corpus Christi, TX 78410
John L.

John L.

DISHWASHER WHIRLPOOL WDT750SAHZ "Inspected unit, gasket on dispenser for detergent no longer on unit. Also adjusters on unit have broken on top rack will need to replace both these components to resolve these issues.; ordrng 2 W10350375 (adjuster)s"

Near Sunset Dr, Rockport, TX 78382
John L.

John L.

WASHER MAYTAG MVW7230HW0 "F0E9F0E5Ran diagnostics, pulled 2 errors both having to do with off balance. Ran diagnostics cycle, unit fails to run through entire cycle. Issue is possibly with control board. Tried a recalibration and tested again unit still fails to advance passed washing and just sits in place. Tested individual components, motor does function both spin and agitate. Replace board to resolve.; ordrng 1 W11419171 (CONTROL) and 1 W11478526 (FASCIA)"

Near Bayshore Dr, Ingleside, TX 78362
Michael R.

Michael R.

RANGE JENN-AIR JMXOU89000 "Called the customer 20 minutes before enroute to the location, no answer, left vm, no call back, arrived at locations, NOH, called the customer again, no answer, waited for 10-15 minutes no one showed up or called back, the house is being renovated and looks empty, all outside lights were on, left magnet on the door and took a picture, cup will need to reschedule ; saved tckt"

Near Woodhaven Dr, Ingleside, TX 78362
John L.

John L.

DRYER WHIRLPOOL CEM2745FQ0 "Install thermal fuse as thermal unit fuse in unit was blown. Tested unit after installation, unit ran for a while and then fuse blew out again. Found temperature dryer to exceed normal operating temperatures, issue with High temperature thermostat. Will need to replace both high temp thermostat and thermal fuse to resolve this issue.; ordrng 1 3392519 (thermal fuse) and 1 WP3391914 (thrmst-fix)"

Near County Rd 3161, Taft, TX 78390
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Panel Ui is a psp item. Will need control, evap harenes, drip pan, and evap cover. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11092503 (panel-ui) and 1 W11457241 (DRIP PAN) and 1 WPW10501260 (cover-evap)"

Near Texas Bend, Castroville, TX 78009
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Tested unit. Food freezing in fresh food section. Will need to replace control and thermistor. ; ordrng 1 WPW10384183 (thermistor)

Near Trading Post St, San Antonio, TX 78242
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWP575GW0 "Replaced valve on washer due to long fill after replacement tested washer no issues, unit is working as designed. Job complete. Collected remaining balance"

Near E Kings Hwy, San Antonio, TX 78212
Jim G.

Jim G.

MICROWAVE OVEN KITCHEN AID KOCE500ESS Ticket was created on wrong device. Customer will create a ticket on the warming drawer instead.

Near Bridlegate Dr, Bulverde, TX 78163
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA KITCHEN AID KUIX535HPA00 Checked ice maker found ice bin thermistor giving wrong reading ordering thermistor to resolve issues. ; ordrng 1 W10511923 (thermistor)

Near Patterson Ave, Alamo Heights, TX 78209
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KSSS42FTX00 "Checked refrigerator found refrigerator door gasket damaged replaced gasket no issues after replacement, unit is working as designed. Job complete collected all fees."

Near Katherine Ct, Alamo Heights, TX 78209
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Control panel frozen. Managed to make unit functional until able to return with console by unplugging unit for 30 seconds. Had f6e4 UI communication error. Will need to replace console. Ordering console to resolve the issue. Unit still under warranty (ELW) per Sb web until 12/20/2020; saved tckt

Near Aberdeen, Boerne, TX 78015
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG320M0BS3 "Left side hinge was snapped shut, reset and put door back on correctly"

Near Sage Thrasher, San Antonio, TX 78253
Richard G.

Richard G.

WASHER WHIRLPOOL NTW4605EW0 Unit is out of manufacturer’s warranty. Informed customer she will need to contact Home Depot for extended warranty service on this unit.

Near Westoak Rd, San Antonio, TX 78227
Richard G.

Richard G.

THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Customer complaint is that the unit will stop and the lid lock light will start blinking. Clothes will be soaking wet after cycle. Ran unit through diagnostics and found issue with control. Ordering washer control.; ordrng 1 W11189137 (cntrl-elec)

Near Cinnamon Creek Dr, San Antonio, TX 78240
Jim G.

Jim G.

WASHER CROSLEY CAW38125HW0 "Asked at fault. Hub is also loose. ; ordrng 1 W10528947 (drive hub kit) and 1 W11172199 (basket) and 1 WP8533953 (screw), states that autho needed"

Near Sun Valley Dr, Spring Branch, TX 78070
Shawn W.

Shawn W.

WASHER MAYTAG MVWC400XW4 Replaced drain pump. Ran diagnostics to check for error codes. There were none. Tested unit to ensure it is draining properly. Ran calibration. Unit is now fully operational.

Near Winding Oak Dr, San Antonio, TX 78247
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFC310S0EB3 Customer stated that the unit doesn’t preheat past 100 degrees. Element doesn’t pass resistance. Ordering new bake element and control to resolve issue. ; ordrng 1 W11122531 (cntrl-elec) and 1 W11182108 (elmnt-bake)

Near Old Tezel Rd, San Antonio, TX 78250
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated unit intermittent ice making and intermittent dispensing. Found left door switch not being fully engaged. Also found wire harness to front of ice maker loose. Secured loose connection. Ice maker harvested and called for water. Installed spacer to resolve the issue. Unit testing good now. No further issues at this point. ; used 1 WPW10221048 (SPACER) from stock

Near Telford Wy, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KSSS42FTX00 "Checked refrigerator found refrigerator door gasket damaged replaced gasket no issues after replacement, unit is working as designed. Job complete collected all fees."

Near Katherine Ct, Alamo Heights, TX 78209
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint is that the unit has ice buildup on the coils. Verified issue. Will need to replace evaporator harness. Evaporator repairs covered under extended warranty. Collected service call fee.; ordrng 1 W11033168 (harns-wire)

Near Bayberry, San Antonio, TX 78240
Justin  R.

Justin R.

RANGE WHIRLPOOL WFC150M0JB0 "F2E1 stored in unit, will need to replace control. Control is PSP item, will schedule for next week. ; ordrng 1 W11432568 (CONTROL )"

Near Ridge Trail, Bandera, TX 78003
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Issue was that refrigerator was leaking in the back. Found drain line to be blocked. Removed blockage from P trap. Unit testing good. Collected service call.

Near Eton Green Cir, San Antonio, TX 78257
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW3 Issue is that the lid is broken. Customer has to push down on lid to get it to lock. Ordering new lid and returning.; ordrng 1 W11259006 (lid)

Near Barbara Ann St, Kerrville, TX 78028
Tommy B.

Tommy B.

REFRIGERATOR MAYTAG MSS25C4MGB0 Customer stated that there are temperature concerns. Reviewed use and care with customer. Unit is functioning normally. Called CXC spoke to Natalie. I&I now fulfilled. SR7729210662

Near Baffin Station, San Antonio, TX 78250
Shawn W.

Shawn W.

RANGE WHIRLPOOL WFC150M0EB4 "I found that the 240 VAC outlet had no potential to move electrons. I found that the circuit breaker for both the oven and the dryer outlet were turned off. I turned them back on. I tested the oven, all loads are functioning as designed. Unit is now fully functional."

Near Hibiscus Falls, San Antonio, TX 78218
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED4815EW1 I found that the unit has an extreme grinding sound. The unit has damage to the motor that is causing the motor to run but out of line on the brackets. Parts ordered.; ordrng 1 279827 (motor!dryer) and 1 348780 (base motor) and 1 WP3404162 (clamp) and 1 WP488729 (screw) and 1 WP488729 (screw) and 1 WP694089 (wheel) and 1 WP8577230 (housing) and 1 WPW10121316 (clamp)

Near Colonial Sun Dr, San Antonio, TX 78244
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED4950HW0 Tested dryer. Not heating. Found wiring at terminal block damaged. Repaired wiring. No further issues during testing. Job complete.

Near Hawksbill Peak, San Antonio, TX 78245
Richard G.

Richard G.

RANGE WHIRLPOOL WEE750H0HV1 Replaced console and control. Tested to complete. Unit is good to go.

Near Timber Post St, San Antonio, TX 78250
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFC704FSS02 Replaced door and UI. Issue resolved.

Near Steeplebrook, Spring Branch, TX 78070
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED7120HW0 Techline told last tech to replace control and console. Replaced both to resolve the issue. Unit still not functioning properly. Managed to make unit run. Reordering control to resolve the issue fully. Part on b/o; ordrng 1 W11413575 (CONTROL)

Near Ivy Ln, Boerne, TX 78006
Jim G.

Jim G.

DISHWASHER KITCHENAID KUDC10FXSS5 Harness was visibly burned. Control seems to have been at fault it will also require replacement. ; ordrng 1 W10871222 (harns-wire) and 1 W11035586 (cntrl-elec)

Near Gold Oaks Dr, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRT318FZDB06 Double checked diagnosis. Issue not a SS issue. Got almost a full frost pattern in the short time unit plugged in and blowing cold. Issue lies in control and thermistor. Ordering control and thermistor. Parts on b/o; ordrng 1 W11353813 (CONTROL) and 1 WPW10384183 (THERMISTOR )

Near Rainbow Dr, Spring Branch, TX 78070
Colton B.

Colton B.

MICROWAVE OVEN KITCHENAID KOCE500ESS11 "Issue is oven not getting up to temp and oven light not shutting off. Found F3E0 error code. Tested temperature sensor from control, that tested good. Plugged back in and ran it. Unit now gets up to temp and light no longer comes on. Everything is looking good. Calibrated unit as well."

Near Hill Ln W, , TX 78025
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW4816FW2 Swapped out the suspension to resolve noise and function issues. Unit testing good at this time with no further issues

Near Lynn Ann St, San Antonio, TX 78240
Colton B.

Colton B.

RANGE WHIRLPOOL WEE510SAGW "Replaced oven sensor, issue still persists. Unit needs control. Will call customer when it comes in. ; saved tckt"

Near Mulligan Way, Kerrville, TX 78028
Shawn W.

Shawn W.

WASHER SAMSUNG WF42H5000AW/A2 "Replaced the needed shocks. Tested unit on Spin Only cycle. Unit is spinning very smooth and well, as designed."

Near Chaparral Dr, Floresville, TX 78114
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WGD9620HW0 "Replaced ui on dryer unit is working as designed connecting to work no issues, job complete."

Near Cave Ln, San Antonio, TX 78209
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED4850HW0 Tested dryer. Found terminal block damaged. Will need new block. ; ordrng 1 279320 (terminal block)

Near McQueeney, San Antonio, TX 78252
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDTE104ESS1 Replaced sump assembly to resolve the issue. Unit testing good now. Gave customer part at wholesale cost due to misdiagnosed the first trip. Collected part cost at wholesale cost.

Near Sunrise Dr, Boerne, TX 78006
Richard G.

Richard G.

RANGE WHIRLPOOL WFG550S0HZ1 "Customer complaint is that the oven is not heating to proper temperature. Preheated oven to 500 degrees, per customer’s request. Checked temperature in oven, temperatures were consistent until about 400 degrees, then the oven temperature display started to surpass the temperature reading. When oven reached 500 degrees, actual reading was at 450. Temperature is ranging from 435 to 472. Oven attempts to reignite when temperature drops to 450 but does not always light. Found temperature dropping down below 400 degrees. Will order oven temperature sensor and reschedule oven igniter. ; ordrng 1 W10833885 (sensor)"

Near Matador Ranch, San Antonio, TX 78254
Tommy B.

Tommy B.

MICROWAVE OVEN MAYTAG MMW9730FZ05 Call tech line spoke to Andy. Part number which was unavailable should end with a zero. Order incorrect part to resolve issue.; ordrng 1 Wpw10128850 (arm)

Near Hart Cliff, San Antonio, TX 78249
Jim G.

Jim G.

DRYER MAYTAG MEDB955FC1 Replaced valve. Issue resolved.

Near Lantana Cerro, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Rocker ( door) Switch is visibly damaged. ; ordrng 1 W11396033 (SWITCH ROCKER )

Near Darien Vista, San Antonio, TX 78247
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS04 Console froze. Found F6e4 communication error from UI to main control. Ordering console to resolve the issue. Part on b/o; saved tckt

Near Desperado Way, , TX 78015
Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KDRS467VSS05 "Replaced blower due to not reaching high speed after replacement the first time unit is working as designed no issues, no error codes found during testing or operation of self clean. Job complete."

Near Mustang Cir, Hollywood Park, TX 78232
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW4816FW2 Swapped out the suspension to resolve noise and function issues. Unit testing good at this time with no further issues

Near Lynn Ann St, San Antonio, TX 78240
Tommy B.

Tommy B.

MICROWAVE OVEN MAYTAG MMW9730FZ05 Call tech line spoke to Andy. Part number which was unavailable should end with a zero. Order incorrect part to resolve issue.; ordrng 1 Wpw10128850 (arm)

Near Hart Cliff, San Antonio, TX 78249
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED4850HW0 Tested unit. Not heating. Found terminal block damaged. Replaced terminal block. No further issues. Tested to complete. ; used 1 279320 (BLOCK-TERM) from stock

Near Dunlap, San Antonio, TX 78252
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Our customer is having a problem with the unit dispensing cubed ice, it is only dispensing crushed ice. Noticed that the solenoid is not functioning as designed and needs to be replaced. Part ordered.; rqstng P&A on 1 WP2152713 (solenoid)"

Near Landmark Bluff, Cibolo, TX 78108
Tommy B.

Tommy B.

MW-HOOD COMBO KITCHENAID KMHC319ESS5 Customer stated that the issue is the door interface functions intermittently. Sometimes the display is not visible. She has been solving this issue by resetting the circuit breaker. Ordering a new door to resolve issue.; ordrng 1 W11205123 (door/mw)

Near Flametree Cove, San Antonio, TX 78213
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMHA9019HZ1 Replaced door. Issue resolved.

Near Irish Elm, San Antonio, TX 78247
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 Customer stated that the unit did not cool to desired temperature. Found issue to be faulty start device. Ordering new start device to resolve issue. ; ordrng 1 W10591671 (start-dev)

Near Amber Dr, Comfort, TX 78013
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Tested unit. Not dispensing ice. Found ice buildup on auger. Removed ice buildup. Now dispensing ice. No further issues. Tested to complete.

Near Romulus Way, San Antonio, TX 78245
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer complaint is that the unit is not drying dishes properly. Entered diagnostics and found no error codes. Ran unit through automatic test. Unit is operating as designed. Customer’s rinse aid dispenser is empty. Heater is heating properly. Left customer with leave behind showing tips for assisting the drying process. Did not find anything wrong with unit. Tested to complete.

Near Quail Hunt, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KDRS467VSS05 "Replaced blower due to not reaching high speed after replacement the first time unit is working as designed no issues, no error codes found during testing or operation of self clean. Job complete."

Near Mustang Cir, Hollywood Park, TX 78232
Shawn W.

Shawn W.

DISHWASHER MAYTAG MDB4949SDH3 "Found that the unit had 120 VAC at the terminal box but was intermittent. The wiring in the terminal box needed to be re-wired. Tested unit, if fills, washes and drains. Fully functional."

Near Aranda, Schertz, TX 78154
Douglas H.

Douglas H.

DISHWASHER MAYTAG MDB4949SHZ0 "Customer stated unit will restart cycle after door is opened and shut. Found f5e2 latch error and f2e1 stuck key. Found console partially unresponsive. Ordering control, console and latch to resolve the issue. Warranty expiration 11/6/2020, but since service prior to expiration, repair will under warranty. All parts on b/o; ordrng 1 W11225084 (CONTROL) and 1 W11395600 (CONSOLE) and 1 WPW10653840 (LATCH)"

Near Savannah Jon Blvd, Boerne, TX 78015
Jesus C.

Jesus C.

DRYER MAYTAG MED6630HW1 Complaint is unit leaking. Found leak coming from water valve tube. Fixed leak. No further issues during testing. Job complete.

Near Lambshead Draw, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D WHIRLPOOL n/a "Called customer while in route asked customer for purchase date Dec ‘96, advised customer of service call fee. customer stated they no longer need service. Job complete."

Near Stonewood St, San Antonio, TX 78216
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFG510S0HS1 Unit not under warranty. No service needed.

Near Chester Knoll, San Antonio, TX 78254
Colton B.

Colton B.

DISHWASHER MAYTAG MDB8959SKZ "Issue was an F8E0 error code. Found float switch wire harness not pushed in all the way. Pushed wire connector in, unit testing good."

Near Independence Pkwy St, Comfort, TX 78013
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Need to replace freezer door slides, switch light and ice maker. ; ordrng 1 W10884390 (icemaker) and 2 W11265130 (slide)s and 1 W11396033 (LIGHT SWITCH )"

Near Azalea Crossing, San Antonio, TX 78253
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Unit not cooling properly. Fresh food at 50. Freezer at 0. Will need to replace control and thermistor. ; ordrng 1 W11203924 (contrl-box) and 1 WPW10384183 (thermistor)

Near Ramblin River Rd, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFC300ESS "Checked refrigerator found no issues with inner liner of freezer, did find gasket not sealing properly adjusted gasket unit is sealed job complete."

Near Austin Hwy, San Antonio, TX 78209
Justin  R.

Justin R.

VENTHOODS UNKNOWN UXT5530AAS3 "Was able to fix control section, was pushed inside vent hood frame. Unit does have did cosmetic damage that’s not repairable. Customer is aware"

Near San Antonio, TX 78254
Richard G.

Richard G.

RANGE WHIRLPOOL WFG505M0BS3 Customer complaint is that the unit is not heating on bake or broil. Verified unit has a bad igniter. Customer states Whirlpool said they would cover the repair since it is recently out of warranty. Called CXC and spoke with Nancy. Repair is being covered by Whirlpool. Authorization WT90J00APL1

Near Elijah Stapp, San Antonio, TX 78253
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT720PADM2 Control is not in bin. Will reschedule and reorder part as needed. ; ordrng 1 W10854231 (cntrl-elec)

Near Oak Panache, San Antonio, TX 78259
Jim G.

Jim G.

WASHER WHIRLPOOL WTW4816FW2 Loose nut on cam. Tightened. Issue resolved.

Near Kentoaks Dr, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

RANGE JENNAIR JES9800AAB "Checked range found bad control board and oven sensor, spoke to customer about repair, customer will call to continue service. Collected service call fee.; rqstng P&A on 1 74004943 (sensor,oven (lwr)) and 1 74005747 (panl-cntrl)"

Near Montclair Ave, San Antonio, TX 78209
Jim G.

Jim G.

RANGE KITCHENAID KDRS483VSS04 Upon arrival I did finally any stored codes. Reset unit.

Near Monteverde Way, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

REFRIGERATOR SAMSUNG RF30KMEDBSRA/AA Checked ice maker found ice build up at ice maker container ordering ice maker kit to resolve issue. Collected service call fee.; ordrng 1 DA82-02697A (ICE MAKER)

Near Terrell Rd, San Antonio, TX 78209
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Defuser is at fault. Rescheduling for return to repair with part. ; schdld next appmnt for 11/9 MON 2-6

Near Pinon Blvd, San Antonio, TX 78260
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Need to order light assembly and continue with console. ; ordrng 1 WPW10734063 (light-ind)

Near Arroyo Park, San Antonio, TX 78253
Jesus C.

Jesus C.

RANGE KITCHENAID KFEG500ESS3 Installed new glass door. No further issues. Tested to complete.

Near Radiant Sunset, San Antonio, TX 78252
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Our customer has a recent development in which the ice maker stopped producing ice. Under test 56 I discovered an E2 error code, motor lost position. Ran test 57 to harvest ice maker, the motor was not rotating CW to home position. During test 59 motor test, same result. This unit will need the ice maker replaced. Part ordered by parts department. W11294907.; O-emld tckt"

Near Cadley Ct, San Antonio, TX 78258
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFG530S0ES0 Last trip found faulty burner head. Replaced burner head to resolve the issue. Unit testing good now. No further issues at this point.

Near Elemina Trail, San Antonio, TX 78249
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Tested unit. E6 error code on ice maker. Good harvest. Good water fill. Called techline. Found ice bix fan is bad. Will need to replace fan. ; ordrng 1 W10846539 (evaporator fan blade)

Near Blue Wing Rd, San Antonio, TX 78223
Ezequiel V.

Ezequiel V.

DISHWASHER MAYTAG MDB9959SKZ0 "Checked dishwasher found 2nd shelve off track reseated into track no issues, unit is working as designed. Job complete."

Near Austin Hwy, San Antonio, TX 78209
Justin  R.

Justin R.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Need to order control and signal harness, as well as replace console again. ; ordrng 1 W11261167 (cntrl-elec)"

Near Ares Way, San Antonio, TX 78245
Jim G.

Jim G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Recalibrated oven. Issue resolved. Used wire tie to correct a loose harness. ; used 1 WP8567668 (WIRE TIE) from stock

Near San Clemente Dr, San Antonio, TX 78260
Justin  R.

Justin R.

DISHWASHER KITCHEN AID KDPM354GPS0 Replaced control panel and tested to complete.

Near Cellar Creek, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 Removed console replaced inlet valve. Reassembled ran test all valves working. Ran calibration and test cycle all operations normal.Did find hot side supply hose has very small leak at where braided part meets fitting advised customer to replace hose.

Near Comanche Trail, Cibolo, TX 78108
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU50PA-13 I contacted Brian at Scottsman and verified a faulty bin thermistor. ; ordrng 1 11-0617-21 (kit temp control bin)

Near Falling Brook, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D MAYTAG MER6600FZ1 Cell number is 2107441269 Found main control bake relay stuck closed bale element staying on. Needs new control. Called safety spoke to Michael sr 7729192660 number authorization number MT8WP00WPL1 parts labor covered SSB has 2 in stock rescheduling Friday.; ordrng 1 W11092468 (cntrl-elec)

Near Forest Breeze, Live Oak, TX 78233
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer complaint is that the leds in the refrigerator and freezer have gone out. Replaced module in the freezer section. All leds now functioning properly.

Near Orsinger Field, San Antonio, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFF707ESS01 "Last trip found cabinet needed to be sealed and EVAP secured to the back wall. Used clamps, wire ties and screws to secure EVAP to back wall. Used adhesive to seal liner to cabinet. Unit testing good now. Collected part costs."

Near Autumn Branches, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Customer stated unit cooled really good for a bit and then started creeping up in temp. Checked temps got 52 in rc and 9 in fc. Checked pressures pressures in a normal range. No indication of leak or restriction. Finding issue to be temp regulator UI. Ordering UI to resolve the issue. Part under 1 yr part warranty. Part oos. ; ordrng 1 W10759802 (UI CONTROL)

Near Silent Sunset, San Antonio, TX 78250
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Notes state there is frosting on the freezer section. Arrived at home and found refrigerator cooling as it is supposed to. Did not see any frosting in freezer section. Customer states they have had no issues with the unit since my previous visit. Unit is good to go.

Near Rustling Meadows, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Last trip when spoke with Techline, they stated if leaning unit back didn’t resolve the issue to replace UI and valve. Replaced both to resolve the issue. Unit testing good now. No further issues at this point."

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL MVWX655DW2 Found unit has no error codes checked valves checked agitate and spin functions educated customer on loading and soap usage advised customer that unit is HE uses less soap and water than previous models. Advised customer to operate unit as designed and it will effectively clean items unit operating as designed. Install instruct today.

Near Stuart Rd, San Antonio, TX 78263
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced the freezer compartment thermistor. Freezer is now functioning as designed. Our customer paid for this part and labor at. And paid our service fee on the previous visit. The remaining balance when we go out to fix the light module."

Near Ridge Canyon Dr, Schertz, TX 78154
Colton B.

Colton B.

WASHER MAYTAG MVWC465HW2 Issue was that washer was not working properly. Plugged unit in and it did a 3 to 5 minute drain and then it worked fine. Got an off balance error code. Unit probably canceled a cycle then the customer unplugged it. Talked to customer about load and detergent usage on new washers. Everything checking good at this time.

Near Trails End, Kerrville, TX 78028
Douglas H.

Douglas H.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Last trip found faulty console. Replaced console to resolve the issue. Unit testing good now. No further issues at this point. Unit under warranty per closing documents on home.

Near Spanish Peaks, , TX 78015
Colton B.

Colton B.

DRYER MAYTAG MEDB725BW0 Issue is a squeaking dryer. Upon further inspection the issue appeared to be the pulley. Replaced pulley with dryer repair kit. RV on the blower belt. Parts were same cost so I did not charge anything extra. All costs were collected on last call.

Near Crest Ridge Dr, Kerrville, TX 78028
Jesus C.

Jesus C.

DISHWASHER AMANA ADB1400AGB3 Tested unit. Not draining. Found wiring to drain pump damaged. Repaired wiring. Drain is good. No further issues. Tested to complete.

Near Espada Cliff, San Antonio, TX 78222
Jim G.

Jim G.

COOKTOP ELECTRIC JENN-AIR JED4430WB02 Removed plate to remove excess paper. Issue resolved.

Near Crescent Run, San Antonio, TX 78258
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0AS04 "Unit not powering on. Found thermal fuse blown, replaced that to power unit on. Then found unit not heating. Found thermostat blown as well. Replaced that to resolve heat issue. Unit now performing as designed. No further issues at this point."

Near Champion Blvd, Boerne, TX 78006
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KBFC42FSS00 "Found that the units control board and user interface is intermittently turning on and off causing the display to turn of and on with a chirping sound. Called DH. This unit will need a new main control board. The control board is discontinued but there is a Service Kit according to Technical Service Pointer W10802724C the part number is W10823814. Our parts department has already ordered the part. Our customer paid our service fee.; ordrng 1 W10823814 (cntrl-elec)"

Near Twynbridge, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found no leaks in sealed system found FC evaporator iced over no defrost tested bi metal bi metal opens at 20 degrees. Need new harness with fan found UI not responding in service mode needs UI possibly control as well requested otl.; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11387386 (Ui), states that autho needed"

Near Westfield Crossing, La Vernia, TX 78121
Justin  R.

Justin R.

DISHWASHER MAYTAG MDB9959SKZ0 "Replaced control board, tested to complete. Customer will test auto cycle and call in if unit continues running after it is completed. Will need UWI if he calls back in."

Near Tulip Bend, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WEE510S0FS2 Closing docs provided unit under 30 days old cosmetic warranty still valid. Found warming drawer dented needs new drawer. Per notes part expected on the 6th setting appointment for Monday. Advised that this is tentative.; schdld next appmnt for 11/9 MON !

Near W Magnolia Ave, San Antonio, TX 78212
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW6120HW0 Installed new gearcase. No issues during testing. Job complete.

Near W Palfrey St, San Antonio, TX 78223
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found control not sending power to element in forced defrost and failed door switch. Needs new UI door switch and Hv control to ensure same revision with Ui required otl.; rqstng P&A on 1 W11291142 (SWITCH) and 1 W11330971 (USER INTERFACE) and 1 WPW10675033 (cntrl-elec), states that autho needed"

Near County Rd 319, La Vernia, TX 78121
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Need to replace grommets for compressor. ; ordrng 4 W10836504 (grommet)s

Near Canyon Rock Ln, San Antonio, TX 78254
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUIX505ESS2 Issue is no ice production. Ice maker has very low water pressure. Took line off of the unit to find that we weren’t getting pressure from the wall. Showed customer this issue. Told him if it still didn’t work with better water pressure to let us know. For now it is a plumbing issue.

Near Boot Ranch Cir, Fredericksburg, TX 78624
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW9150WW01 Customer stated that the issue is the unit is leaking water during operation and also that it has stopped washer function at this time. Found F7E1error in diagnostics and found issue to be faulty MCU. Ordering new bellow and MCU to resolve issue.; rqstng P&A on 1 WPW10381562 (bellow) and 1 WPW10525369 (cntrl-elec)

Near Santa Anna, San Antonio, TX 78201
Jesus C.

Jesus C.

DRYER AMANA NGD4655EW Tested dryer. Found bad roller. Replaced roller. No further issues. Tested to complete. ; used 1 4392067 (REPAIR) from stock

Near Prestwick Blvd, San Antonio, TX 78223
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW7120HW0 "No codes stored, ran unit in diagnostics all test passed. Unit is spinning on high correctly. Believe issue is leveling or loading procedures. Ran unbalanced detection, unit passed unbalanced test."

Near Little Geronimo St, San Antonio, TX 78254
Jesus C.

Jesus C.

WASHER ROPER RTW4516FW2 Tested unit. F1E2 error code. Ran calibration. Ran manual test. Good spin and agitate. Will need to replace control. ; ordrng 1 W11170318 (cntrl-elec)

Near Hatcher Ave, San Antonio, TX 78223
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JFFCC72EFP02 Checked refrigerator found evap fan not running on refrigerator section ordering fan to resolve issue. ; ordrng 1 W11193806 (cover-evap)

Near W Mistletoe Ave, San Antonio, TX 78201
Justin  R.

Justin R.

WASHER MAYTAG MVWC200XW2 "Found back right suspension not connected, reattached suspension and calibrated unit. Running in diagnostics now, all test passed."

Near Flint Meadows, San Antonio, TX 78254
Colton B.

Colton B.

ICEMAKER (STANDA JENN-AIR JIM158XXCX "Issue is no ice production. Unit keeps dropping power. Finding issue to be a faulty auxiliary drain pump. Also rescheduling sensor just in case. Both are out of stock. Gate code is 1592. ; rqstng P&A on 1 1901A (pump), states that autho needed"

Near Knopp School Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

DRYER WHIRLPOOL MEDB765FC0 Swapped out the door to resolve door closing issues and unit is testing good with no further issues at this time.

Near Texas Ave, San Antonio, TX 78201
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE550S0HZ1 "Calibrated unit up plus 10 degrees, not reading correctly. Went up to positive 20, working much better. Will monitor over the next couple of days."

Near Canyon Rock Ln, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

RANGE JENN-AIR JGRP548WP02 "Checked range found bad control board, micro computer is in limited parts warranty. Ordering igniter and spark module just in case collected service call fee.; ordrng 1 W10332287 (igntr-oven) and 1 W10511278 (module-spk) and 1 W10859106 (cntrl-elec)"

Near W Mistletoe Ave, San Antonio, TX 78201
Tommy B.

Tommy B.

WASHER WHIRLPOOL MVWC565FW2 Customer stated issue was unit is leaking water. Found issue to be the water inlet assembly and weak suspension. Ordering parts to resolve issue. ; ordrng 1 W11038689 (valve) and 1 W11130362 (suspension)

Near Hickman St, Boerne, TX 78006
Tommy B.

Tommy B.

OVEN ELECTRIC (D JENN-AIR JJW3830IL00 Customer stated that the issue is the unit is non-functional also makes a funny noise during operation and the door is misaligned. Ordering hinges to resolve door alignment problem. Ordering blower fan to solve noise issue and the user interface and control have been ordered by the pre-screening process.; ordrng 2 W11220343 (HINGE )s and 1 W11248652 (blower)

Near Marvil Lee Dr, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL NTW4605EW0 "Checked washer found loose suspension, tub ring cracked and lid lock working intermittent ordering parts to resolve issue. ; rqstng P&A on 1 W10531289 (ring-tub) and 1 W10682535 (latch) and 1 W10821951 (suspension)"

Near Alice Fay Ave, San Antonio, TX 78237
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Installed new harness. No further issues. Tested to complete.

Near Fair Ave, San Antonio, TX 78223
Richard G.

Richard G.

DRYER MAYTAG MEDB835DC4 Replaced blower wheel. Tested to complete. Unit is good to go.

Near Rio Pecos, San Antonio, TX 78251
Shawn W.

Shawn W.

RANGE WHIRLPOOL WFG505M0BS3 Found that the left front burner was intermittently not lighting. Unit will need a new burner head. Part ordered.; ordrng 1 WPW10515455 (burnr-head)

Near Pin Point, Hill Country Village, TX 78232
Richard G.

Richard G.

WASHER WHIRLPOOL WTW8500DC0 "Customer complaint is that the unit is making a grinding noise during spin and agitation. Entered diagnostics and found error codes F0E3 overload, F2E1 ui stuck button. Ran unit through automatic test. Found gearcase to be slipping. Will need to order gearcase. Collected service call fee.; ordrng 1 W11455453 (GEARCASE)"

Near Oak Flat Rd, San Antonio, TX 78251
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDTE234GPS1 Complaint of unit not heating. Ran diagnostics testing to check unit. No error codes present. Unit testing good. Heating properly just needs rinseaid. No further issues at this point.

Near Ogrady St, Boerne, TX 78006
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW "Issue is a leaking dispenser and a clunking noise. Found some oil under the washer, indicating a bad gearcase. Replaced the valve for the dripping issue. Ordering a new gearcase. It is out of stock, not rescheduling.; ordrng 1 W11455453 (GEARCASE )"

Near Blueridge, Comfort, TX 78013
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced damper control. Tested to complete. Unit is good to go.

Near Falls Summit, San Antonio, TX 78245
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW Issue is that unit does not agitate. Finding issue to be a faulty shifter. Ordering new shifter and returning.; ordrng 1 W10913953 (actuator)

Near Grape Creek Rd, Fredericksburg, TX 78624
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Replaced solenoid. Tested to complete. Unit is good to go. Called cxc and spoke with Sophia to document.

Near Tahoka Daisy, San Antonio, TX 78245
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW0 Duplicate ticket for unit. Closing ticket.

Near Newell Ave, San Antonio, TX 78215
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF520PADM7 F4E3 and F6E4. Customer stated the unit doesn’t complete cycles. Ordering float switch to resolve issue. ; ordrng 1 WPW10195039 (float switch)

Near Edinburgh, , TX 78015
Ezequiel V.

Ezequiel V.

DRYER ROPER RED4516FW0 "Checked dryer found wall only giving 1VAC FROM L1 to L2 , L1 and L2 both check good to ground, spoke to customer about repair advised them to get an electrician out. Job complete."

Near Calistoga St, San Antonio, TX 78228
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW0 Tested unit. Leaking from dispenser. Ordering new housing. Will need certificate of occupancy for warranty. ; schdld next appmnt for 11/11 WED !

Near Newell Ave, San Antonio, TX 78215
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Checked refrigerator found compressor, condenser and evap all functioning, received120 VAC at start device. Unit has been running over 24 hours no frost pattern found sealed system tech required.; schdld next appmnt for 11/9 MON !"

Near Macdona Lacoste Rd, Atascosa, TX 78002
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Removed rear panel replaced inverter then condenser fan motor tested all operations normal unit cooling left water off so customer can replace supply hose due to small leak.

Near FM539, Sutherland Springs, TX 78161
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS331SDHM02 Swapped out inverter to resolve fridge functionality issues. Unit powered on and is testing good with no further issues at this time.

Near La Cantera Pkwy, San Antonio, TX 78256
Justin  R.

Justin R.

WASHER WHIRLPOOL WETLV27HW0 Spoke with Jonathan the unit has already been replaced please close job.

Near Ingram Rd, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Called and spoke to Techline. Recommendation from Techline as to swap the control and the user interface based on all the previous work that has been completed. Ordering parts to resolve issue.; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (cntrl-elec)

Near Piedmont Glen, San Antonio, TX 78249
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Issue is that the refrigerator turns off and on when moved. Could not replicate issue myself. Looked for any signs of damaged wires or shorted components, could not find any. All connections seemed good. Cannot find reason for the issues that the customer is having."

Near Stonewall Hill, San Antonio, TX 78256
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW "Issue is that the drain pump runs continuously. Cleaned out drain filter and let drain pump run. Found no error codes in diagnostics. Ran diagnostics cycle, unit tested good."

Near E Travis St, Fredericksburg, TX 78624
Douglas H.

Douglas H.

WASHER LG WM2233HU Customer stated door not closing properly. Found massive amount of corrosion on lower portion of door hinge. Managed to get unit functioning temporarily. This is a new issue. Quoted 229.70 for P&L (labor 127.75). Customer is going to talk to husband about repair and will call in if don’t want to proceed. At this point wanted to schedule a return visit. Ordering door hinge to fully resolve the issue. ; ordrng 1 4775ER2002A (HINGE ASSEMBLY )

Near Enchanted Glen, Boerne, TX 78015
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE204GPS0 Fasteners needed for kickplate. ; ordrng 2 WPW10503548 (retainer)s

Near Rustic Oak, San Antonio, TX 78261
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT750SAHZ Connected power cord from truck supply to test the unit. Entered unit into diagnostics and there were no error codes revealed. Unit appears to be functioning normally at this time with no issues.

Near Bandera Rd, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL W8TXEWFYQ01 "Checked refrigerator found evap fan motor not working, found broken fan blade, ordering motor and fan blade to resolve issue. ; ordrng 1 2169141 (sub 1100939) and 1 2264462 (grommet) and 1 2315539 (fan motor)"

Near Calle De Luz, San Antonio, TX 78226
Jesus C.

Jesus C.

WASHER MAYTAG MVW6230HW0 Tested washer. Screech noise on startup of spin. Noise will come and go during spin test. Will need to replace gearcase. ; ordrng 1 W11423758

Near Island View St, San Antonio, TX 78242
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS00 Replaced thermal fuse. Issue resolved. ; used 1 W10545291 (THERMAL FUSE) from stock

Near Golden Maize, San Antonio, TX 78258
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Tested unit. Valve is leaking. Need new valve. Will get certificate of occupancy on next visit. ; ordrng 1 WPW10179146 (valve-inlt)

Near Newell Ave, San Antonio, TX 78215
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF323TEDBSRAA Customer complaint is that the icemaker has stopped working. Replaced icemaker. Tested to complete. Unit is good to go.

Near Co Rd 4770, Castroville, TX 78009
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF540PADM2 Customer stated unit giving off bad odor. During my inspection found filter needed to be cleaned severely. Advised how to remove the filter for cleaning. Also noticed wires sticking out from behind kickplate. Installed wire tie to secure wires behind kickplate as to not cause any safety hazards. Unit testing good now. No further issues at this point. ; used 1 WP8567668 (WIRE TIE) from stock

Near Elemina Trail, San Antonio, TX 78249
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DVE52M7750W/A3 Removed drum replaced idler pulley assembly and belt reassembled tested no noised unit operating as designed.

Near Hinge Chase, Cibolo, TX 78108
Douglas H.

Douglas H.

MW-HOOD COMBO WHIRLPOOL WMH53520CS6 "Customer stated unit functioning properly just gave the filter message pulled filter to find it extremely greasy, advised to clean the filter off. Also noticed power cable sagging towards blower motor. Used wire tie to secure the power cable away from the blower to prevent any safety issues. No further issues at this point. ; used 1 WP8567668 (WIRE TIE) from stock"

Near Elemina Trail, San Antonio, TX 78249
Shawn W.

Shawn W.

DRYER AMANA NED4655EW1 The unit stopped starting for our customer. I found that the unit was not wired correctly by the installers. The ground and neutral were flipped. I corrected this problem but also found that there is likely a loose wire in the homes outlet. I advised our customer to have their maintenance or electrician check the outlet. The thermal fuse was blown and needed to be replaced WP3392519. Unit is now fully operational.; used 1 WP3392519 (FUSE) from stock

Near Grayson Cir, San Antonio, TX 78232
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced wheels and stops. Upper rack is now functioning as designed.

Near Lone Falls Dr, Universal City, TX 78148
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JS48NXFXDE01 "Unit freezer lights out, customer asked if possible to make it work and come back with the part. Used truck stock module of the wrong color to make unit lights functional. Will still need original module ordered to make it back to factory specs. ; used 1 W10695459 (MODULE) from stock"

Near Saratoga Ln, Fair Oaks Ranch, TX 78015
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH54521JZ0 "Removed microwave. Found hole above microwave to be too small, if the damper is installed, it will not open due to the cabinet blocking it from opening. Did not install damper, left damper with customer for size reference for hole in cabinet. She will need to reschedule appointment when builder has hole cut properly above microwave.; O-emld tckt"

Near Spanish Wells, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EB3 "Replaced control board on range oven is working as designed no issues, no error codes found during testing or operation. Job complete."

Near Jasmine Rdg, San Antonio, TX 78218
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG520S0FS0 "Replaced valve on range unit is working as designed no issues, job complete."

Near Porter St, San Antonio, TX 78210
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH78019HZ0 "Customer complaint is that the problem has returned. When I arrived, the unit started beeping randomly and the screen started flashing different errors. Found external door and internal door separating and unable to reattach. Will need to replace door.; ordrng 1 W11188093 (door/mw)"

Near Omicron Dr, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WGG745S0FS02 "Checked range found grate broken, bezel for knobs falling off, center burner not igniting complete uneven flames and back left burner igniter not functioning as designed ordering parts to resolve issue. ; ordrng 1 W10565365 (igntr-surf) and 1 W10643269 (holder-orf) and 1 W10806878 (manifold) and 1 W10814166 (grate-kit) and 3 W10850043 (bezel-knob)s"

Near E Crestline Dr, San Antonio, TX 78201
Douglas H.

Douglas H.

RANGE KITCHEN AID KOSE500ESS02 Upon arrival unit appeared to have no power to it. Breaker not tripped. Turned breaker off then back on and unit had power to it. As soon as door was opened power appeared to disappear. Finding issue to be door switch shorting out control and console. Ordering all 3 to resolve the issue. ; rqstng P&A on 1 W10883049 (DOOR LATCH) and 1 W11093241 (CONSOLE ) and 1 W11179310 (CONTROL )

Near Socorro Falls, Helotes, TX 78023
Richard G.

Richard G.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint is that the unit is not draining completely and the spin isn’t as fast as it normally is. Entered diagnostics and found no error codes. Some water was remaining in tub. Manually drained unit, but water not draining completely. Drain was previously cleaned out by another tech, but that did not resolve the issue. Will order drain pump.; ordrng 1 W11458345 (PUMP)"

Near Marbach Garden, San Antonio, TX 78245
Jim G.

Jim G.

WASHER MAYTAG MHW5630HC0 "Verified proper function however there were a few error codes. Long fill, oversuds that might have caused the issue described. Advised customer on how those errors might have given that unit passed all diagnostic service tests."

Near Pinyon Hill, San Antonio, TX 78260
Jim G.

Jim G.

WASHER MAYTAG MVW6230HW0 There were no issues with the water valve. Educated customer on various wash cycles and how to change water levels. Used wire tie to secure loose harness. ; used 1 WP8567668 (WIRE TIE) from stock

Near Poppy Cir, San Antonio, TX 78260
Colton B.

Colton B.

RANGE WHIRLPOOL WFC150M0EB3 "Customer issue is cooktop coils not glowing and longer cook times. Coils are behaving as they should after the new safety regulations. Service pointer on this matter also says that cook times will be longer. No issues at this point, customer not happy with diagnosis."

Near Hollmig Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

WASHER SAMSUNG WF42H5200APA2 "Customer reporting stopping mid cycle and SE error code. Found drain filter to be completely clogged and unit draining very slowly. Cleaned out drain filter, unit draining as intended. Unit tested good."

Near Tanya St, Fredericksburg, TX 78624
Colton B.

Colton B.

RANGE WHIRLPOOL WGG745S0FS02 "Issue is a no ignite oven. Replaced igniter, unit tested good."

Near Cypress Ln, Fredericksburg, TX 78624
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFG530S0ES0 "Customer stated oven turns off during baking, front left burner not igniting all the time. Tested oven to find it turns off to regulate temperature and comes back on. Front left burner head is the cause of the issue there. Ordering burner head to resolve that issue. ; ordrng 1 WPW10515455 (BURNER HEAD)"

Near Elemina Trail, San Antonio, TX 78249
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW2 "Issue was vibrating and moving washer. Found unit was unlevel. Leveled unit. Suspension checked good. Customer stated that the first time it had trouble was when he washed a blanket, recommended not washing single items but add another towel or two to help balance load. Customer not pleased with this response. Says he will try it out and see."

Near Owl Ln, Fredericksburg, TX 78624
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF330PAHS1 Replaced motor assembly. However the is unit is missing the old I sensor and hence cannot be used without it. Will order part. ; ordrng 1 W11084121 (sensor)

Near Henderson Pass, San Antonio, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE550S0HZ1 Found failed active hinge replaced both hinges to avoid future failure and tested all operations normal. Unit operating as designed.

Near Muddy Bay, San Antonio, TX 78244
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Last tech found faulty control and console. Replaced both to resolve the issue. Unit testing good now. No further issues at this point.

Near Coyote Ranch, San Antonio, TX 78254
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Verified issue to be control boards. Will replace. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec)

Near Bright Skies, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT920SADM2 "Removed sump replaced sump. Removed door replaced,control ran test cycle all operations normal."

Near Trail Stem, Schertz, TX 78154
Ezequiel V.

Ezequiel V.

DISHWASHER MAYTAG MDB4949SHZ1 "Called customer stated they no longer need service, unit is working as designed. Job complete."

Near St Augustine Rd, Pleasanton, TX 78064
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 Customer complaint is that the unit is not freezing. Ordering thermistor and control box.; ordrng 1 W10869714 (contrl-box) and 1 WPW10383615 (thermistor)

Near Marbach Oaks, San Antonio, TX 78245
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 In addition to the slider kit the heating element is in need of replacement as well as a end sop. ; ordrng 1 W10703867 (heater) and 1 WPW10508950 (stop)

Near Sawgrass Ridge, San Antonio, TX 78260
Colton B.

Colton B.

COOKTOP GAS WHIRLPOOL WCG55US6HS00 Issue was a stuck orifice. Replaced orifice holder and put correct orifice on it. Unit is good to go.

Near La Cumbre Dr, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D JENN-AIR JJW3830DS01 "Checked oven found stuck shorted key on oven unable to reset, ordering control board to resolve issue. Part is covered under limited parts warranty collected service call fee.; ordrng 1 W10713562 (panl-cntrl)"

Near W Fair Oaks Pl, Alamo Heights, TX 78209
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Customer complaint is that the unit is not cooling. Found evaporator frozen. Need thermistor and control box.; ordrng 1 W10869714 (contrl-box) and 1 WPW10383615 (thermistor)

Near Richland Hills Dr, San Antonio, TX 78251
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Verified lack of water was due to old or clogged filter (there was a water softener issue in the house). Advised to replace filter. Pantry UI is shorted and harness is completely damaged. Please contact if door is authorized and delivered. ; ordrng 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec), states that autho needed"

Near Villa Toscana, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced light modules on refrigerator unit is working as designed. Job complete.

Near Pleasanton, TX 78064
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HW2 "After swapping out the transformer in the diode, plugged in the unit and opened the door and closed it. Engaged the 30 second timer button to run hot water test and unit shorted out. Needs a new control board.; ordrng 1 W11342846 (CONTROL)"

Near Assumption Dr, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Customer stated that the unit is making a loud noise during operation. Observed the evaporator fan motor operating at louder than normal volume. Ordering parts to resolve issue.; ordrng 1 WP2315549 (evap fan motor)

Near Valley Cove, San Antonio, TX 78250
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS0 Replaced ice maker. Tested water fill as well as ice harvest operations. Unit is now fully operational.

Near Pindale Cliff, San Antonio, TX 78259
Jim G.

Jim G.

WASHER MAYTAG MHW8200FW0 Corrected loose boot. Issue resolved.

Near Mustang Cir, Hollywood Park, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRSC703HPS00 Found slight noise coming from condenser compartment could not find any lines or fans vibrating. Did find right leg rocking adjusted leg noise gone all operations normal install instruct today.

Near Alexandria, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WGD4850HW0 Found drum not turning. Removed top found belt loose. Removed drum found broken idler pulley Used truck stock repair kit replaced rollers pulley and belt tested all operations normal ; used 1 4392065 (REPAIR-DRYER) from stock

Near Saint Hedwig, TX 78152
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHEN AID KDTM354ESS3 Tested unit found no water coming in through valve valve solenoid not opening replaced valve retested all operations normal.

Near Rosalina Loop, Converse, TX 78109
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit not washing. Found f4e3 motor not functioning error. Could hear it trying but not washing. Ordering motor assembly to resolve the issue. ; schdld next appmnt for 11/2 MON !

Near Bandera Rd, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB850YG1 Removed console replaced control replaced control tested unit heating all operations normal.

Near Whitney Green Dr, San Antonio, TX 78244
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced door without issue. Issue resolved.

Near Granburg Cir, San Antonio, TX 78218
Jim G.

Jim G.

FREEZER WHIRLPOOL WZF34X20DW01 Replaced all necessary components. Issue resolved.

Near Winterpath Dr, San Antonio, TX 78233

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