Service History 258

Near Kingsville, TX 78363
Adam
Job Details: 12/23/2019
REFRIGERATOR MAYTAG MRT118FFFZ05 Inspection of unit shows temperatures not staying consistent and not reaching desired temperatures. No ice buildup and air circulating correctly unit is getting proper voltage. Believe there is a leak in the compressor or line for compressor. Replace compressor and control to resolve issue. Job will require a sealed system technician; ordrng 1 W11135151 (COMPOSER ) and 1 W11207398 (CONTROL )
Near San Antonio, TX 78253
Christian G.
Job Details: 12/23/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 "Issue stated by customer: single oven unit operating as a double oven. Wrong model# was input. Switched to correct model#, unit test good."
Near Corpus Christi, TX 78412
Adam
Job Details: 12/23/2019
DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows customer used bad power cord and mounted incorrectly causing terminal block to fry. Replace terminal terminal block and screws to resolve issue.; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 3397659 (termial block)
Near Port Aransas, TX 78373
John L.
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW6620HW0 "Inspected unit, unit getting voltage but not powering on. Replace control panel to resolve.; ordrng 1 W11219530 (filter) and 1 W11294803 (cntrl-elec) and 1 W11329045 (cntrl-elec)"
Near Corpus Christi, TX 78413
Adam
Job Details: 12/23/2019
DRYER WHIRLPOOL WED5000DW2 Inspection of unit shows timer will not advance on its own. Unit is getting correct voltage replaced timer to resolve; ordrng 1 W10185992 (timer)
Near Corpus Christi, TX 78414
Adam
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 7985 gate code. Inspection of unit shows large deformity in left hand door where rocker switch would strike. Informed customer only way to fix issue would be to replace the entire door and there is a 12 week plus wait time for that specific parts. Customer understands and has left open a return date for installation until part is in hand. I did tape down the switch so the customer can continue using ice and water dispensers. I did make sure customer was OK with this short term solution. There is a little bit of a language barrier household is Spanish-speaking only per customer is OK with the situation for now; ordrng 1 W10847848 (switch) and 1 W11256280 (dor-fip)
Near San Antonio, TX 78245
Richard G.
Job Details: 12/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Further checking found the evaporator fan and shroud to be fine. There is nothing wrong with this unit. It just has a powerful fan that vibrates the aluminum covering at times.
Near FAIR OAKS, TX 78015
Tommy B.
Job Details: 12/23/2019
RANGE WHIRLPOOL WFG525S0HS1 Customer stated that the unit has longer than normal cooking times. States that items are not getting to temp. Used thermal coupler to test temperature during 350° bake cycle. Rope temp was 362.7 at top and 337.7 at bottom. Top 352.6 bottom 329. Ordering sensor and control to resolve issues.
Near San Antonio, TX 78260
Devon F.
Job Details: 12/23/2019
WASHER WHIRLPOOL WFW6620HC0 Customer complaint was unit would leak from bottom took top panel off and put unit in diagnostic mode no error codes put unit on normal wash and watched under unit for leaks no leaks found. Instructed customer to record next time it leaks to show tech. At this time unit is operating as designed.
Near Victoria, TX 77904
Michael
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW4816FW2 "Error codes F8E1, F7E6, cleared error codes and checked the inlet valve, low water pressure on the cold side. The the water valve off and removed the hose from the inlet valve, the screen was clogged with hose fibers, clean out the screen and put hose back in place and turned water valve on, tested cold side of inlet valve, has good water pressure now. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Corpus Christi, TX 78410
John L.
Job Details: 12/23/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Installed components, issue has been resolved."
Near Hollins, VA 24019
Chris S.
Job Details: 12/23/2019
RANGE MAYTAG MER6600FZ2 The door hinge on the right is bent. ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/23/2019
WASHER MAYTAG MVWC416FW1 W10832724. MotorW11162436. ControlW10913953 actuatorNeed authorization from Lowe’s to pre order the parts listed. ; rqstng P&A on 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11162436 (cntrl-elec)
Near Kingsville, TX 78363
Adam
Job Details: 12/23/2019
WASHER MAYTAG MVWB835DW4 Arrived at customers location customer states retailer has already picked up the unit and replaced it. Issue resolved bill accordingly
Near Vinton, VA 24179
Chris S.
Job Details: 12/23/2019
KITCHEN WHIRLPOOL WDT970SAHZ0 The diverted valve is running constantly causing the cycle to not continue to the wash. ; ordrng 1 W11087376 (pump&motor)
Near Radford, VA 24141
Uriah B.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDT720PADM2 WPW10671941 pump and motor Control W11413274. ; ordrng 1 W11413274 (CONTROL) and 1 WPW10671941 (pump&motor)
Near Pulaski, VA 24301
Uriah B.
Job Details: 12/23/2019
DRYER WHIRLPOOL LER7646EQ0 WP694089. Blower wheel. 31.73279827. Motor. 4392065. Repair kit. May not need blower wheel. And may be able to use old pulley. ; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit) and 1 WP694089 (wheel)
Near Corpus Christi, TX 78412
Adam
Job Details: 12/23/2019
RANGE AMANA AER6303MFS1 Install components tested unit issue resolved.
Near Christiansburg, VA 24073
Chris S.
Job Details: 12/23/2019
RANGE JENN-AIR JES9900BAS I installed the switch and found the sensor on the burner isn’t working. Will order and replace the element. Customer will pay the total at next visit. ; ordrng 1 W10823722 (elmnt-surf)
Near Radford, VA 24141
Uriah B.
Job Details: 12/23/2019
OVEN WHIRLPOOL MER6769BAW W10201551. Upper broil element; ordrng 1 W10201551 (elmnt-brol)
Near Radford, VA 24141
Chris S.
Job Details: 12/23/2019
LAUNDRY MAYTAG MVWX655DW1 The suspension is still strong. I adjusted the level and checked operation. All operations check ok. I instructed customer on loading techniques.
Near Little Rock, AR 72223
Doug M.
Job Details: 12/23/2019
DRYER WHIRLPOOL WED6620HC1 "Inspected unit for starting issues, performed service diagnostics found f6e1 error code communication loss between acu and him,hmi has already been replaced,diagnosed to need acu; ordrng 1 W11388022 (ELEC CNTRL )"
Near Salem, VA 24153
Chris S.
Job Details: 12/23/2019
WASHER WHIRLPOOL WTW8040DW4 I installed the console and checked operation. All operations check ok.
Near Little Rock, AR 72205
Doug M.
Job Details: 12/23/2019
LAUNDRY MAYTAG MVWX655DW1 "Inspected unit for unbalance and lid latch issue,performed service diagnostics found f5e3 error code lid unlock fault found lid not seating to top properly due to being warp right side corner not flush,found basket not center on unit causing unbalanced issue,centered basket diagnosed to need lid; ordrng 1 W11117421 (lid)"
Near Roanoke, VA 24015
Chris S.
Job Details: 12/23/2019
RANGE WHIRLPOOL WFE320M0EW2 I installed the control wire harness and terminal block. Checked operation. All operations check ok.
Near Roanoke, VA 24019
Chris S.
Job Details: 12/23/2019
DRYER MAYTAG MEDB765FW0 I found no error codes. The dryer heated as expected I instructed customer on the sensor dry settings. All operations check ok.
Near Hollins, VA 24019
Chris S.
Job Details: 12/23/2019
WASHER MAYTAG MVWB865GW0 I installed the agitator and cap. Checked operation. All operations check ok.
Near Salem, VA 24153
Uriah B.
Job Details: 12/23/2019
DRYER WHIRLPOOL WED6620HC0 Found no operation at control. Power to unit was 100 on each leg and about 210 between the two. Checked fuses and checked ok. Operation came back.
Near Draper, VA 24324
Uriah B.
Job Details: 12/23/2019
WASHER MAYTAG MVWC465HW2 Replaced control board. Ran calibration and auto test. Informed cx of low water to cold side of machine. May need plumber out to look at pressure to the washer.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/23/2019
LAUNDRY MAYTAG MVWB765FW3 Cx water heater leaking near the washing machine.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 12/23/2019
DISHWASHER KITCHENAID KDTE334GPS0 Replaced pump and motor and heating element. Ran auto test. All checks ok at this time.
Near Pulaski, VA 24301
Uriah B.
Job Details: 12/23/2019
DRYER WHIRLPOOL LER7646EQ0 "Replaced motor, pulley, and blower wheel. All checks ok. ; used 1 WP8567668 (TIE) from stock"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/23/2019
OVEN WHIRLPOOL RBS245PRS04 Wp979243. Replaced cutoff. All checks ok now. ; used 1 Wp979243 (CUTOFF) from stock
Near Conway, AR 72034
Doug M.
Job Details: 12/23/2019
LAUNDRY WHIRLPOOL WTW5000DW2 "Inspected for not enough water,performed service diagnostics found no error codes, performed manual test all steps checked ok,informed customer the unit is working as designed that this unit is energy efficient,verified normal operation unit checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 12/23/2019
MICROWAVE WHIRLPOOL KMCS1016GSS "Inspected unit for door not opening properly due to slide mechanism sticking,could not find parts list,called partner team this unit is 1year warranty exchange only,file #7726704923"
Near Conway, AR 72034
Doug M.
Job Details: 12/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed inner door and seal due to water leak,tested unit operation checks ok"
Near Hot Springs, AR 71909
Doug M.
Job Details: 12/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced listed parts per tech line 7726671913,due to unit not cooling properly to make ice,tested unit operation checks ok"
Near Boerne, TX 78006
Tommy B.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Last visit found faulty detergent dispenser. Replaced with new dispenser to resolve issue. Unit tested good now. Yes to survey.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/20/2019
OVEN ELECTRIC (D JENN-AIR W132W "Customer complaint was unit would not bake, tested heater element, wires, cutoff and the outlet all passed. Tested boiler element it works fine diagnose a bad board, board is discontinued. Collected SC + travel 124.49 card."
Near San Antonio, TX 78235
Jesus C.
Job Details: 12/20/2019
WASHER MAYTAG MHW5630HW0 Installed new UI. Washer going into diagnostics. Ran diagnostics testing. No issues during testing. Unit is working properly. Tested to complete.
Near San Antonio, TX 78222
Steven G.
Job Details: 12/20/2019
DRYER WHIRLPOOL WGD4815EW2 "Checked dryer found rumbling sound while running, went over unit nothing seems bad, replaced roller kit dryer running normal at this time customer to use dryer and call if any problems ; used 1 4392065 (REPAIR-DRYER) from stock"
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 12/20/2019
RANGE KITCHENAID KSEG700ESS3 Replace both rail bases. Was able to level range completely. Customer was satisfied with level. Job complete.
Near San Antonio, TX 78260
L
Job Details: 12/20/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue was units UI turning on wrong oven. Replace UI. Make sure it was turning on the right oven. Turn oven for 10 min to 350 no issues. Unit working as design. Job complete.
Near San Antonio, TX 78260
Devon F.
Job Details: 12/20/2019
COOKTOP GAS WHIRLPOOL WCG55US6HS00 "Customer complaint was unit would not light, removed and reinstalled orifice to where all burner work unit is operating as designed."
Near Boerne, TX 78006
Tommy B.
Job Details: 12/20/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Last visit found the need to swap out control and user interface due to mismatch. Unit tested good now with no further issues. Yes to survey.
Near Kendalia, TX 78027
Tommy B.
Job Details: 12/20/2019
OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 Last visit revealed need for new UI and Control. Replaced with new parts and unit is testing good now.
Near Garden Ridge, TX 78266
S. L.
Job Details: 12/20/2019
MICROWAVE OVEN JENN-AIR JMW3430IL02 Customer provided closing documents for December 17 2019. Found scratch in paint on cabinet on left of oven took pictures advise customer this was pre existing removed door replaced vent tested all operations normal. Customer declined email.
Near San Antonio, TX 78255
Colton B.
Job Details: 12/20/2019
OVEN ELECTRIC (S WHIRLPOOL WOSA2EC0HZ01 Issue was a bad UI panel. Replaced UI panel to resolve issue. Unit tested good.
Near San Antonio, TX 78253
Richard G.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer complaint is that the dispenser has to be forced closed. Changed out dispenser with truck stock. Tested to complete. Unit is good to go. Spoke with customer about survey.; used 1 W10861000 (DISPENSER) from stock
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM Arrived at customer house checked refrigerator found refrigerator infested with gnats due to food left in refrigerator. Spoke to customer about getting it cleaned and possibly not being covered under warranty.Attempted to take pictures but customer asked me to leave. Called trade partners to have it noted. SR7726682544
Near San Antonio, TX 78251
Jesus C.
Job Details: 12/20/2019
DRYER AMANA NED4655EW1 Drum not spinning during run. Found belt was damaged. Replaced belt. No further issues. Tested to complete. ; used 1 4392067 (REPAIR) from stock
Near Bulverde, TX 78163
Jim G.
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW8040DW4 Replaced inlet. Issue was resolved. Old inlet was not actuating hot water.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/20/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced dampener motor and drawer cover. Issue resolved.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/20/2019
MW-HOOD COMBO KITCHENAID KHHC2090SSS2 "Previous visit diagnosed a bad control. Previous service company determined that the screw holding the top of door was “stripped in production at factory.” Unable to repair unit as the control is mounted in door, which must be removed for access. Called techline spoke to Brian for documentation for customer to forward to Safety Team 7726693830. Based on circumstances, the unit is unable to be repaired."
Near San Antonio, TX 78253
Jesus C.
Job Details: 12/20/2019
BEVERAGE CENTER KITCHENAID KUBR204ESB00 Door on unit is not closing properly. Hitting on side of cabinet. Found unit not sitting level. Leveled out unit. Door closing properly. Not hitting cabinet. No further issues. Job complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/20/2019
REFRIGERATOR KITCHEN AID KRMF706ESS Unit was not cooling but the UI was response. Lights were not on. Reset control. Issue resolved. Ran several service tests to ensure proper function.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/20/2019
WASHER MAYTAG MVWB835DC4 Issue stated by customer: washer making noise during spin. Replaced stater motor and gearcase(included new slider). Ran unit through diagnostic verification cycle. Passed rough all 20 cycles. No noise. Unit test good. Informed customer of survey.
Near San Antonio, TX 78255
Colton B.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL GS5SHAXNT00 "Issue is no light and no cooling refrigerator. Fixed cooling issue last visit. Installed new socket this visit, still no lights. Noticed that the refrigerator control was dead. Put old socket back in. Refrigerator control board is discontinued. Need to collect P&L from Derek. Derek not home. Tried calling Derek but could not get a ring tone. Passing info to AE to see next steps."
Near Ingram, TX 78025
Sherman
Job Details: 12/20/2019
WASHER AMANA NTW4516FW3 Upon arrival ran diagnostics on unit. No error codes. Calibrated unit. No further issues at this time.
Near Boerne, TX 78015
Colton B.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL KUDS30FXSS1 Issue was a non-functioning touch pad. Found no error codes. Took UI panel off and upon moving it it started working. Believe issue to be a loose connection. Unplugged and reinserted Control to UI wire harness. Unit testing good. Informed customer that service call is good for 90 days and that if she has more issues to call us. Collected service call.
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 12/20/2019
VENT HOOD WHIRLPOOL WVW57UC6FS2 Arrived at customer home. Requested proof of purchase or delivery due to issue being cosmetic. Customer was not able to provide proof of purchase or delivery. Unable to continue service.
Near San Antonio, TX 78223
Jesus C.
Job Details: 12/20/2019
RANGE WHIRLPOOL WFC150M0EB2 Customer complaint is that unit shut off during thanksgiving and would not heat back up. Customer tried unit a few days later and all functions were working. Tested range. All elements and burners are working. No error codes stored on control. Oven heating up properly. Called tech line. Might be a control issue. Ordering new control. Sr 7726691364; ordrng 1 W10887901 (cntrl-elec)
Near San Antonio, TX 78245
Richard G.
Job Details: 12/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced control and sensor. Ran unit through diagnostics cycle. All good. Water is still cold lid in the dishwasher and cold coming out during drain cycle. Ordering thermostat. Heater tested good.; ordrng 1 WP661566 (thermostat)
Near San Antonio, TX 78254
Tommy B.
Job Details: 12/20/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Last visit error codes revealed a faulty console. Replaced with new console to resolve issues. Unit tested good now.
Near Boerne, TX 78006
Colton B.
Job Details: 12/20/2019
COOKTOP ELECTRIC KITCHENAID KCED606GBL01 "Replaced downdraft and wiring harness, still not operational. I’ve replaced everything at least once on this cooktop. Called techline (SR:7726582240) who is going to pass it off to engineering. Should here back in a few days about how to proceed."
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/20/2019
WASHER MAYTAG MVWB835DW3 "Customer stated that the issue is that the unit has not been locking properly. Technician arrived with the lid lock assembly, however the door is broken on the left hinge. Ordering a door to resolve all issues.; ordrng 1 W11259006 (lid)"
Near Bulverde, TX 78163
Ivan B.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Decorated and unit and replaced evap motor. Also raised the temp of the freezer 1 keep any frost from freezing the rack again.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced evaporator motor and harness which includes bimetal thermistor. Issues resolved.
Near Garden Ridge, TX 78266
S. L.
Job Details: 12/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found shorted Ui in deli drawer due to moisture, need to replace deli drawer panel/door to replace internal wire harness due to moisture damaging connections. Needs OTL before ordering.; rqstng P&A on 1 W10733263 (dor-fip ss) and 1 W10769076 (cntrl-elec)"
Near San Antonio, TX 78258
L
Job Details: 12/20/2019
WASHER MAYTAG MVWC565FW2 Concern was clothes was stuck inside unit under impeller. Found impeller was install right. Remove impeller and installed it the properly. No other issues job complete.
Near San Antonio, TX 78228
Christian G.
Job Details: 12/20/2019
WASHER MAYTAG MVWX700XW0 "Issue stated by customer: washer no operating properly. Replaced gearcase, tub assembly and washplate. Unit tested good. Informed customer of survey; pckd up 1 WPW10553968 (washplate)"
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/20/2019
DISHWASHER KITCHENAID KDTE204GPS0 "When replacing inner door I noticed that the barrier vapor did not look aligned correctly, upon further research of the parts list diagram I realized that the screw that holds the barrier vapor in place was not the same on the unit. I called Tech-line and spoke with Butch. After explaining my concerns about a manufacturing defect and asking a few questions he pointed me in the direction of an improperly installed cover outlet. I did notice that one connection of the feed tube assembly was not fully connected. I discovered when trying to correct the connection that the middle clip on the back wall that holds the feed tube assembly was dangling and not secure. It fell completely off when I removed the feed tube assembly. I tried to put it back in but it it would not secure. I called Tech-Line again and talked with Scott, explained the situation and he informed me we would have to change the Tub. SR# 7726633461; ordrng 1 W10681492 (tub-dishwr)"
Near San Antonio, TX 78258
L
Job Details: 12/20/2019
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS01 Issue is oven not wanting to go on cycle enter diagnostics mode and ran auto Test mode and kept getting a F1E0. Internal error. Found bad main control board. Service fee collected. Told costumer. Needs to pay for P+l; ordrng 1 W10496292 (cntrl-elec)
Near San Antonio, TX 78254
Colton B.
Job Details: 12/20/2019
WASHER MAYTAG MVWB865GW0 "Issue was long fill error code. Replaced valve from truck stock, unit tested good.; used 1 W11165546 (VALVE) from stock"
Near San Antonio, TX 78228
Steven G.
Job Details: 12/20/2019
DRYER MAYTAG MED6630HW0 "Checked dryer found clothes coming out damp on automatic cycles, but not all the time, replaced control and thermostat ran cycle unit unit is cycling normal now"
Near San Antonio, TX 78239
Steven G.
Job Details: 12/20/2019
WASHER MAYTAG MVWC425BW1 "Checked washer found found unit not washing, found bad control board replaced checked operation unit is working normal now, please send hard copy to customer since they do not have an Email"
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW8600YW1 Replaced suspension. Ran test cycle unit operated properly until spin cycle then gave unbalanced load. On spin I heard a lot of grinding. Drive system bad. Ordered replacement.; rqstng P&A on 1 W10137698 (DRIVE MOTOR)
Near San Antonio, TX 78253
Richard G.
Job Details: 12/20/2019
RANGE WHIRLPOOL WFG320M0BB2 "Customer complaint is that the oven will do nothing. Cooktop is working. Bake and broil are not working. Igniters are not clicking. Called techline, spoke with David, traced power to igniter. Found bad igniter. Igniter has been replaced within 90 days.; ordrng 1 W10914411 (igntr-oven)"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue stated by customer: dent when unit was installed. Installed RH door. Unit good. Informed customer of survey.
Near Cibolo, TX 78108
S. L.
Job Details: 12/20/2019
WASHER MAYTAG MVWB765FW0 "Found UI not responding, removed console tested incoming power polarity good voltage good. Tested harness and ACU found console needs to be replaced Needs OTL authorization.; rqstng P&A on 1 W10894651 (console)"
Near San Antonio, TX 78247
Steven G.
Job Details: 12/20/2019
RANGE WHIRLPOOL WEE510S0FS1 "Checked range found F3 E0 fault code coming up won’t clear checked sensor found ok, checked control board and found sensor harness not plugged in, attached connection checked operation unit working normal now"
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/20/2019
ICEMAKER (STANDA KITCHENAID KUID508ESS1 Changed circulation pump. Water valve is bad. Ordered parts to resolve issues. Called tech line. Spoke to mark. Sr#-7726696946. Quoted customer 464.89 parts and labor including water valve. ; ordrng 1 W10897719 (WATER VALVE)
Near Universal City, TX 78148
Steven G.
Job Details: 12/20/2019
WASHER WHIRLPOOL CHW9050AW0 "Checked washer found fault code no H2O coming up checked pressure switch hose found cut in hose, fixed cut checked operation unit is working normal now"
Near San Antonio, TX 78225
Christian G.
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Issue stated by customer: refrigerator not cooling. Compressor running good. Customer was told by previous tech that Freon needed to be refilled. I do not have the equipment to do so. Requesting sealed system tech.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/20/2019
DISHWASHER KITCHENAID KDTM404ESS2 I inspected unit. Determined there is a leak from the actuator (where the actuator meets the sump). I spoke to Andrew SR# 7726695948 who informed me the only correct is to replace entire sump and motor assembly. ; ordrng 1 W10861526 (pump&motor)
Near San Antonio, TX 78253
Richard G.
Job Details: 12/20/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint is that the washing machine is not functioning as designed.says he can not get the washing machine to fill to the maximum level on deep water wash. Ran unit through diagnostics and found no error codes. Automatic test passed, but water was slow coming through valves. Checked valves and found bad valve. Also found a bad connection in the control that can’t be fixed. Ordering valve and control.; ordrng 1 W11116590 (cntrl-elec) and 1 W11210459 (valve)"
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/20/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Installed new control for top and bottom oven. Called techline. Said to replace light assembly.; ordrng 4 W11104597s
Near Falfurrias, TX 78355
Adam
Job Details: 12/20/2019
WASHER MAYTAG MVWB865GW0 Install components calibrated unit rent verification cycle no abnormal or strange noises coming from unit while running verification cycle. Issue solved
Near Falfurrias, TX 78355
Adam
Job Details: 12/20/2019
DRYER AMANA NED4655EW1 Inspection of unit shows belt has broken. Unit does heat correctly replace belts with truck stock issue resolved; used 1 WPW10198086 (Belt) from stock
Near San Antonio, TX 78254
Christian G.
Job Details: 12/20/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Issue stated by customer: rack in microwave causing electricity. Removed rack and found rack supports burnt and inner cabinet burnt. Removed rack mounts and tested unit. Unit doesn’t give off electricity inside cabinet any longer. Ordering rack/supports to try and resolve issue.; ordrng 1 W10803366 (rack) and 1 W10840759 (support FRONT) and 1 W10840794 (support LR) and 1 W10840795 (support RR)
Near Falfurrias, TX 78355
Adam
Job Details: 12/20/2019
RANGE AMANA ACR4303MFB1 Inspection of unit shows same error code as before F6E1 after following suggested steps and procedures for checking resistance and voltage across-the-board all readings come back normal operation. Replaced oven sensor for a second time. Issue resolved.
Near San Antonio, TX 78258
Colton B.
Job Details: 12/20/2019
DISHWASHER LG LDS5540ST Customer reported burning smell and no heat DW. Finding issue to be a bad heating element. Quoted customer for P&L. Collected service call. Gate code is 034. Part needs customer autho.; rqstng P&A on 1 AP5272210 (HEATING ELEMENT )
Near San Diego, TX 78384
Adam
Job Details: 12/20/2019
RANGE KITCHENAID KDRS467VSS05 Installed component issue resolved
Near Aransas Pass, TX 78336
John L.
Job Details: 12/20/2019
RANGE WHIRLPOOL WFC150M0EB3 "Inspected unit, all burners working as should. Explained unit design to customer."
Near San Antonio, TX 78259
Ivan B.
Job Details: 12/20/2019
REFRIGERATOR KITCHEN AID KSSC42QMS03 Electronic control received was not the correct part. It was too big to fit. Much bigger than the original. Ordered just the control board this time.; ordrng 1 2307028 (CONTROL BOARD )
Near San Diego, TX 78384
Adam
Job Details: 12/20/2019
RANGE KITCHENAID KVUB606DSS3 Installed component issue resolved
Near San Antonio, TX 78202
Ezequiel V.
Job Details: 12/20/2019
DRYER MAYTAG MEDX655DW1 Checked dryer dryer would not start. When clicking push to start would not hear relay or click to indicate start good voltage to switch.ordering switch to resolve issue.; ordrng 1 W10563095 (relay-pts)
Near Bishop, TX 78343
Adam
Job Details: 12/20/2019
WASHER MAYTAG MVWC415EW0 Inspection of unit shows error code F7E5 shifter fault. Replace actuator with truck stock. calibrated and ran verification cycle issue resolved; used 1 W10913953 (ACTUATOR) from stock
Near Victoria, TX 77904
Michael
Job Details: 12/20/2019
DRYER MAYTAG MED5630HC "Plugged the appliance into a 220 outlet and tested the appliance, no error codes. The appliance is heating and working normal"
Near San Antonio, TX 78209
Jesus C.
Job Details: 12/20/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Installed new control for top and bottom oven. Called techline. Said to replace light assembly.; ordrng 4 W11104597s