We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Victoria, TX 77904
Michael
Job Details: 03/10/2021
"The customer said the washer kept giving F0E9 error code when she tried to start a wash cycle, said she finally unplugged it over night and tried it the next day, it started working. No error codes, suspension is good, calibrated and performed a diagnostics test, completed with no issues or error codes, possible an unbalanced load triggered the issue and the appliance just needed to be reset, the appliance is working normal"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ingleside, TX 78362
John L.
Job Details: 03/10/2021
Inspected unit no issues found with unit. Sound issue with outlet and Power cable. Outlet is fried and so are prawns onto power cord. Took pictures of outlet and cord. Outlet had a viscous substance coming out from it this could have led to short in outlet thus causing issues with this unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS02
Near Taft, TX 78390
John L.
Job Details: 03/10/2021
"Inspected unit, found issues to be with slides on unit. Slides tend to bind up at random occasions leaving freezer door to not fully shut leaving gap in Seale. Slides will need to be replaced to resolve this issue.; ordrng 2 13055901 (slide)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Mathis, TX 78368
John L.
Job Details: 03/10/2021
"Inspected unit, unit has no function. Bored on this unit has died, replace board and issue has been resolved. Recalibrated unit."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Sandia, TX 78383
John L.
Job Details: 03/10/2021
"F5E4 door not open error, ran test cycle. Found inner tub to move excessively when starting spin. According to customer drum bounces and bangs around. Front door has a gash from this. Replace shocks and springs, locking mechanism and ; ordrng 1 W10804741 (latch) and 1 W11171604 (Insert) and 4 W11094464 (Shocks)s and 2 W10896675 (Springs)s"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Corpus Christi, TX 78410
John L.
Job Details: 03/10/2021
"Inspected unit, ran airflow test. Unit did not pass airflow test, unit does heat during cycle but due to Poor airflow unit is not drying effectively. Inspection of wall ventilation shows large amounts of lint trapped within vent. Advise customer that home ventilation will need to be cleaned out for unit to run effectively."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Corpus Christi, TX 78411
Michael
Job Details: 03/09/2021
"The doors aren’t aligned, tried to adjust at the feet, won’t adjust, noticed the bracket the door sits on is lower, about a 1/2 inch, no way to adjust the drill holes, called tech line and spoke with Austin SR7730205684 he agreed there is no adjustment, asked if it was sealing, yes, he said it is a cosmetic issue and to give the SR and refer them to customer service."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Corpus Christi, TX 78414
Adam
Job Details: 03/09/2021
Customer complaint of rattling or bumping during operation. Faction of unit shows debris caught in front bearing between felt. Remove debris tested unit issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Corpus Christi, TX 78412
Adam
Job Details: 03/09/2021
Inspection of unit shows no error codes. Speaking with customer States she hears a continuous hum noise coming from control board area or cancel. Also States she hears water sloshing in the unit after cycles are complete. Calibrate unit and ran verification cycle all functions work as designed. I personally do not hear a humming coming from control board/consul in less water valves are actual waiting. As for water left in unit I did explain to customer that there is always a little bit of water left at the bottom of the tub and also the inner tub has water Built-in to the ring which will cause is sloshing noise if you move it hard enough. Also during testing drain steam started to back fill and water came into the garage pictures in SD quick pic I did inform customer that this is not something that is caused by the machine but something in the drain. Issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Port Aransas, TX 78373
John L.
Job Details: 03/09/2021
"I inspected unit, found issues with this unit. Control pad on deli drawer does not function, after popping up control panel on drawer found water has made its way into cavity corroding the wiring with in drawer panel. Control and drawer panel will need to be replaced to resolve this issue. unit also has issues distributing water, after Justin flow rate either remains the same and only distributes 4 ounces of water no matter what adjustments you make. Front panel may need to be replaced to resolve this issue.; rqstng P&A on 1 W10733259 (dor-fip ss) and 1 W10677119 (cntrl-elec) and 1 W11387384 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Corpus Christi, TX 78410
Adam
Job Details: 03/09/2021
Inspection of unit shows error code for long Phil. Further inspection shows customer does not have a hot water supply line running to the units but is washing clothing on a hot water cycle which in turn is causing the error code. Calibrated unit ran verification cycle issue resolved.
We serviced a
KITCHENAID DISHWASHER
Model KUDE20FBSS0
Near Corpus Christi, TX 78418
John L.
Job Details: 03/09/2021
"Installed new drain pump, tested after installation. And unit is now draining without issue."
We serviced a
WHIRLPOOL WASHER
Model WRT138FZDM00
Near Corpus Christi, TX 78414
John L.
Job Details: 03/09/2021
"Installed compressor, Vacuumed and charged unit to proper levels. Unit is holding charge and is cooling, no issues at this time. Issue has been resolved."
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Corpus Christi, TX 78404
Michael
Job Details: 03/09/2021
"Installed part ordered, calibrated and performed a diagnostics test, the appliance is allowing selections and working normal"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Portland, TX 78374
Michael
Job Details: 03/09/2021
"The ice maker isn’t making ice, tested the ice maker and water splattered everywhere. Removed the ice maker and found the blue harness wires that come out the of door had broken off, ordered the door and UI, please reschedule the customer when parts come in.; ordrng 1 W10849513 (dor-fip) and 1 W11099342 (panel-ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB03
Near Taft, TX 78390
Michael
Job Details: 03/09/2021
"The gasket on the FC was hanging off at the bottom and wouldn’t stay in place, used gum sealer and pushed the gasket back into the channel, opened and closed the door several times, the gasket is staying in place and sealing properly"
We serviced a
JENN-AIR COOKTOP
Model JED4430WS02
Near Corpus Christi, TX 78410
Adam
Job Details: 03/09/2021
After consulting with customers on price points for both labor and component cost they have declined any further service. Issue resolved
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW06
Near Benton, AR 72015
Micheal
Job Details: 03/09/2021
"Customer complaint no cool. Found unit unplugged with doors off, could not locate hinges, Unit is now plugged in but need run time to see what the issue is, Try to force it in for Mar 10th; schdld next appmnt for 3/10 WED !"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Greenbrier, AR 72058
Jeff N.
Job Details: 03/09/2021
Found long drain error code. Put in diagnostics ran drain pump and it drained. Ran diagnostics cycle did great. Ran calibration checked good. Put on quick wash checked good.
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5000DW3
Near Royal, AR 71968
Blake D.
Job Details: 03/09/2021
"Inspected unit for not spinning properly, ran diagnostic auto tested, tested okay, heard a loud squeak at the start of spin, diagnosed to need belt and clutch; ordrng 1 W11239857 (Belt) and 1 W10721967 (Clutch)"
We serviced a
WHIRLPOOL LAUNDRY
Model WED4815EW1
Near Royal, AR 71968
Blake D.
Job Details: 03/09/2021
"Inspected unit for not drying well, tested all the fuses checked okay, ran cycle with door open notice the heat would cut off, diagnosed to need timer; ordrng 1 WPW10185982 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/09/2021
"Inspected unit for wash cycle not advancing, ran diagnostic found error f8e1, checked water pressure found that the water wasnt turned on all the way, went ahead and tested valve page 13 test 2, hot and cold showed resistance, ran test one more time checked for errors, found none, ran calibration , unit operation checks okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ04
Near Malvern, AR 72104
Blake D.
Job Details: 03/09/2021
"Inspected unit for not making ice, tested temp in freezer -11 c (12f) tested okay, replaced icemaker with truck stock, when trying to test it the unit sparked at me and burnt the wire, tested resistance on wire harness found none, diagnosed to need icemaker and icemaker wire harness; ordrng 1 WPW10300022 (Icemaker) and 1 W11348616 (Harness icemaker), used 1 W10882923 (Icemaker) from stock"
We serviced a
WHIRLPOOL WASHER
Model GHW9250ML1
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/09/2021
Aponed disassembling unit found inner shaft to be scared diagnosed to need inner basket (8181668) found item to be discontinued ; rqstng P&A on 1 8181668 (Basket)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Otter Township, AR 72103
Micheal
Job Details: 03/09/2021
"Customer complaint loud noise, inspected unit and found pulley nut loose and worn down splutch assembly, ordered W10721967; ordrng 1 W10721967 (Splutch)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Conway, AR 72034
Jeff N.
Job Details: 03/09/2021
Lint screen housing warped letting lint pass screen. Ordered new lint screen.; ordrng 1 WPW10717210 (screen)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Conway, AR 72034
Jeff N.
Job Details: 03/09/2021
Replaced hmi and control. Calibrated checks good
We serviced a
JENN-AIR REFRIG
Model JFX2897DRM02
Near Dardanelle, AR 72834
Jeff N.
Job Details: 03/09/2021
"Housing for evap in ff area all cracked up. Drain pan is broke. Ordered evap kit. Has everything in it.; ordrng 1 8201675 (compressor) and 1 W10917531 (evaporator), dspstn on spec-tagged invntry: 1 WPW10143759 UV DYE DRIER"
We serviced a
WHIRLPOOL WASHER
Model GHW9250ML1
Near Hot Springs, AR 71909
Micheal
Job Details: 03/09/2021
Tech was assigned as a helper;
We serviced a
KENMORE WASHER
Model 110.296228
Near Kerrville, TX 78028
Colton B.
Job Details: 03/09/2021
"Issue is that the unit doesnt spin but the customer can hear the motor running. Tried several times with clothes, the unit spun every time. Customer will try a load of clothes and call back if issue returns. Collected SC fee."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Boerne, TX 78015
Tommy B.
Job Details: 03/09/2021
Customer has extended warranty through Costco. Instructed customer to call provider to set up proper dispatch.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near San Antonio, TX 78248
Jim G.
Job Details: 03/09/2021
Verified sealed system issue again. Amp draw was at 4.1 exceeding the threshold. I also found open windings. ; ordrng 1 W10276644 (Compressor (includes inverter /starter)) and 1 WPW10143759 (HV Drier)
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/09/2021
Tested unit. No leaks coming from washer. No issues during testing. Unit is working properly. Performed customer instruct on proper use and care procedures. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 03/09/2021
"Checked fridge and freezer door opening & closing, no metal on metal sound present. But discovered freezer handle was loose and making click noise when opening. Tightened both screws and both doors operating as designed. Checked lights found freezer light burnt out only one led flashing. Found top refrigerator light dim. Ordering that light to resolve the issue. ; ordrng 1 WPW10515058 (light)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSO42FTX02
Near San Antonio, TX 78212
Sebastian
Job Details: 03/09/2021
Replace control on refrigerator as per tech line unit appears to be working as it should collected for part only as we have been out there on several occasions customer was without a unit for a very long time collected for control unit testing good at the moment shut the customer to wait a few hours for cool air to come
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/09/2021
Upon arrival customer stated that the unit is not making odd noises any longer. Swapped out water valve to resolve low flow issues. Ran automatic test cycle and unit is testing good with no further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Atascosa, TX 78002
Jesus C.
Job Details: 03/09/2021
Unit having defrost issues. Needs defrost thermistor. ; ordrng 1 WPW10384183 (Thermistor)
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KODC304ESS01
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 03/09/2021
Replaced both outer oven doors and the top hinges. After replacement checked door movement found no issues when oven was removed from wall. But when installed completely outer frame is pushed inward causing doors to rub. Spoke to customer about issue with instillation. Customer understands repair needed. Job complete.
We serviced a
UNKNOWN VENTHOODS
Model WVU37UC6FS0
Near Schertz, TX 78154
S. L.
Job Details: 03/09/2021
Found harness for lights not secured and was tucked under control panel causing buttons to be crooked. Removed panel secured harness with truck stock zipties reassembled panel tested all operations normal. Unit under ELW closing papers provided.; used 2 WP8567668 (Ziptie) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Schertz, TX 78154
S. L.
Job Details: 03/09/2021
Called CXC spoke Tiffany verified purchase date 4/1/2020 sr number 7730163633 unit under warranty from manufacturer. Found FC door seal warped used heat gun reformed seal removed frost from unit tested all operations normal.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Schertz, TX 78154
S. L.
Job Details: 03/09/2021
Found unit not agitating went to bottom of unit found ring on cam broken. Used pulley kit from truck stock replaced entire cam and tested control connectors calibrated then tested all operations normal.; used 1 W10721967 (Cam) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near San Antonio, TX 78255
Justin
Job Details: 03/09/2021
"Was not able to hear anything out of the normal, I will ask customer to get a video while we wait on pump. ; O-emld tckt"
We serviced a
UNKNOWN VENT HOOD
Model UXD8630DYS
Near San Antonio, TX 78258
Sebastian
Job Details: 03/09/2021
#047 Unit was just installed and has never blown air for the customer found that motor was working as it should but installer did not break away the little flaps in the inside of the tube on their venting system there was basically a wall in the tube after I broke away the little walls the spring mechanism started to work as it should and did not block the air unit is working as it should at this point first time visit out on a brand new unit customer instruct and install should be good to use as we have our dispatch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Schertz, TX 78154
S. L.
Job Details: 03/09/2021
Filter was stuck up in housing not dropping down. Used flat tip screwdriver dropped filter down and replaced filter. Unit operating as designed collected service fee
We serviced a
WHIRLPOOL RANGE
Model JES9800AAW
Near Boerne, TX 78006
Tommy B.
Job Details: 03/09/2021
Customer stated the issue is the unit is not functioning normally. Stated that there was water that boiled over into the control area. error F1-8 found during diagnostics. Unit would need a new control to resolve issue and part is discontinued. customer requested invoice. Please contact customer to receive payment. 109+ tax for service call
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WML75011HB0
Near San Antonio, TX 78258
Jim G.
Job Details: 03/09/2021
Replaced faulty door. Issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 03/09/2021
"Checked refrigerator and found dint in top right corner of right door, customer also stated that the ice door does not dispense ice properly, ordering ice door assembly, ordering refrigerator right door and badge.; ordrng 1 W11435352 (DOR-FIP) and 1 W10884773 (nameplate) and 1 W10353552 (separator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 03/09/2021
Checked dishwasher found broken wheels on middle rack ordering adjuster kit to resolve issue. Collected service call fee. ; ordrng 1 W10712395 (adjuster kit)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near San Antonio, TX 78258
Jim G.
Job Details: 03/09/2021
Replaced faulty motor. Issue resolved.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Garden Ridge, TX 78266
Chris S.
Job Details: 03/09/2021
Replaced motor sump tested unit everything working properly.
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Von Ormy, TX 78073
Jesus C.
Job Details: 03/09/2021
Front left and back right burner not hearing. Other burners are working. Bake and broil working. Ordering new burners. ; ordrng 2 W11396790 (Element)s
We serviced a
SAMSUNG WASHER
Model n/a
Near San Antonio, TX 78260
Sebastian
Job Details: 03/09/2021
Found that power at the wall is insufficient to get unit to operate properly one of the legs is dead on the 240 circuit only getting 120 V across both hot legs 120 from one of the hot legs to neutral and zero faults from the other hot leg to neutral showed customer that breaker boxes outside and this is where the electrician needs to address the issue instructed customer that service call stands for 90 days if they have electrician come out and repair wall and find that they are still having dryer issues to give us a call back out to continue troubleshooting at that point. Unit issue is that it is not powering up at the control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near San Antonio, TX 78260
Sebastian
Job Details: 03/09/2021
Found that when dispensing water you could hear the valve sputtering found that there is scale buildup in the tube attempted to clear out ordering tubes and valves to resolve issue putting in for authorization for parts; rqstng P&A on 1 WPW10499015 (Tube) and 1 WPW10341329 (Valve) and 1 WPW10674102 (Tube) and 1 W10865826 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78260
Sebastian
Job Details: 03/09/2021
#0408 Found that the heater was not making good contact very loose and barely on their crept down on connection a little bit and use the zip tie to secure wire to ensure that everything is properly functioning tested unit found it is heating as it should now; used 1 8567668 (Tie) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78232
Chris S.
Job Details: 03/09/2021
Replaced gearcase and basket and wash plate. Tested unit everything working properly.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near San Antonio, TX 78247
Chris S.
Job Details: 03/09/2021
Customer stated that washer not working right found that washer was off balance. Fixed legs tested unit everything working properly. Checked for error codes and got none.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE507EWH11
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 03/09/2021
"Replaced main harness, communication harness and jumper harness per techline after replacement no change to status of oven still no power spoke techline troubleshot down to a bad Appliance Manager Oven ordering to resolve issue.SR7729828464; schdld next appmnt for 3/15 MON !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near San Antonio, TX 78217
Chris S.
Job Details: 03/09/2021
Went to replace water guide line and found that I need to order resivor to fix issue. ; ordrng 1 W11229977 (reservoir)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Bulverde, TX 78163
Jim G.
Job Details: 03/09/2021
Verified the issue was due to loose plate. Used wire tie to secure harness as a precaution. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
SAMSUNG RANGE
Model NX58H5600S
Near Bulverde, TX 78163
Jim G.
Job Details: 03/09/2021
All knobs are slightly damaged. Ordering all to be replaced. ; ordrng 5 DG64-00473A (Knob)s
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/09/2021
"Replaced lower wheels due to all 4 being broken after replacement good movement of lower rack, job complete. Collected parts and labor fee."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Boerne, TX 78015
Tommy B.
Job Details: 03/09/2021
Customer has extended warranty through Costco. Instructed customer to call provider to set up proper dispatch.
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Antonio, TX 78209
Chris S.
Job Details: 03/09/2021
Customer stated that dryer was taking for ever to dry clothes. After checking everything found issue to be vent hose was too long fixed vent hose everything working properly.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78258
Tommy B.
Job Details: 03/09/2021
Customer stated the issue is that the range is working but the oven is not. Found issue to be caused by burned out wiring harness at the terminal block. Customer will need to provide a pigtail. Ordering wiring harness to resolve issue.; ordrng 1 W11458883 (Wiring harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near San Antonio, TX 78244
Chris S.
Job Details: 03/09/2021
Builder say they need front panel not kick plate. Also model and serial number are different then what was in the ticket notes say nothing about ordering front panel. Ordering front panel and part is out of stock. ; ordrng 1 WPW10274902 (panel)
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/A2
Near Selma, TX 78154
S. L.
Job Details: 03/09/2021
Complaint is excessive vibration on spin ran diagnostics found slow drain and shaking in spin removed pump filter found loose impeller inspected shocks found play in all 4 shocks. Need OTL for shocks and pump.; rqstng P&A on 4 DC66-00470A (Damper)s and 1 DC97-20639A (Pump)
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WGE555S0BS01
Near Cibolo, TX 78108
S. L.
Job Details: 03/09/2021
Service fee covered by Whirlpool per notes labor and part not. Found LF infinite switch failure and knob broken customer had me check upper and lower oven temperature found through 3 heat cycles bot ovens within 5 degrees accuracy . Quoted part infinite switch WPW10441696 part knob WPW10437088 rescheduling Thursday.; ordrng 1 WPW10441696 (Infinite switch) and 1 WPW10437088 (Knob)
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Cibolo, TX 78108
Chris S.
Job Details: 03/09/2021
Replaced cooling fan tested unit everything working properly. Collected P&L 323.43
We serviced a
WHIRLPOOL WALLOVEN
Model n/a
Near San Antonio, TX 78202
Ezequiel V.
Job Details: 03/09/2021
Spoke to customer. Customer stated range is Samsung. Unit is still in warranty. Customer will contact Samsung for proper dispatch. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAB00
Near San Antonio, TX 78249
Justin
Job Details: 03/09/2021
"Unit has a bad auger motor, bad rail mullion. The ice door chute is worn and we should replace it too. Calling techline to document findings. 7730206421; ordrng 1 WPW10549589 (Door chute) and 1 W10698196 (Rail mullion) and 1 W10822606 (Auger motor)"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM
Near Kerrville, TX 78028
Douglas H.
Job Details: 03/09/2021
"Last tech found faulty compressor and faulty control. Confirmed diagnosis. Replaced both to resolve the issue. Vacuumed unit, charged unit. Unit testing good now. No further issues at this point. Advised 24 hr cool down period. Unit is under warranty, proof of purchase in quick pics"
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Dublin, VA 24084
Chris S.
Job Details: 03/09/2021
I installed a dryer repair kit and checked operation. All operations check ok. ; used 1 4392065 (DRYER KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Spring Branch (unincorporated community), TX 78070
Jim G.
Job Details: 03/09/2021
"Steve SR# 7730093927 verified the issue was at the dispenser (Stealth UI). Will,order and return to repair. I believe this will rectify this issue. ; schdld next appmnt for 3/16 TUE !"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Wytheville, VA 24382
Chris S.
Job Details: 03/09/2021
I installed the valve. All operations check ok.
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE500ESS04
Near Bulverde, TX 78163
Shawn W.
Job Details: 03/09/2021
"Our customer is having problems with the lights flickering in each oven. I tried to go into diagnostics and it would not enter. I disconnected the unit for over a minute to reboot and clear electrons. I plugged it back in and the same thing. The other half of our customer came out and explained to me that they are experiencing long cooling times as well. This has been going on since they have moved in but they do not cook much so they are now finally addressing the problem. Since this unit will not go into diagnostics we will need to replace the control board. According to Technical Service Pointer W10883103C Oven Temperatures to Low there are mAnt models close to this one that have been experiencing this problem. However, this one is not part of that pointer yet. Parts ordered.; ordrng 1 W11179310 (Control) and 1 W10801665 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Pulaski, VA 24301
Uriah B.
Job Details: 03/09/2021
replaced ui. ran checks. all checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78240
Justin
Job Details: 03/09/2021
"Will need main control and lower harness, harness to drain pump is damaged. ; ordrng 1 W11417466 (Control) and 1 W11255099 (Lower harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Radford, VA 24141
Uriah B.
Job Details: 03/09/2021
Miscommunication between tech and customer. Customer was of the understanding that he was waiting before we replaced the parts. He is going to look at the fridge and see if it is frosting over again since the last time we were out. Will buy he parts from us if he sees that it is. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78258
Tommy B.
Job Details: 03/09/2021
Customer stated that the unit is not heating. Found heating error code in diagnostics. Reset heater by allowing unit to finish diagnostic cycle. Reviewed use and care and proper washing techniques with customer. No further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/09/2021
Part not arrived. ; saved tckt
We serviced a
LG REFRIGERATOR
Model LDCS24223S
Near Kerrville, TX 78028
Douglas H.
Job Details: 03/09/2021
"Customer stated unit stopped making ice again. Found issue to be valve assembly needing to be replaced. Quoted 237.34 for p&l, customer wants to proceed with repair. Ordering valve to resolve the issue. ; ordrng 1 AJU73753101 (Valve assembly)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Wytheville, VA 24382
Chris S.
Job Details: 03/09/2021
We still don’t have the part. ; schdld next appmnt for 3/16 TUE !
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78204
Jesus C.
Job Details: 03/09/2021
Tested unit. Unit not powering on. Good power supply. Found power connector on control not seated correctly. Secured wiring. Unit powers on. No further issues during testing. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH2
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/09/2021
Checked unit for proper power and operation of control with UI disconnected. Found control good at this time. Needs UI board. WPW10537335. Cx to decide about work and will call if he wants work done.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near San Antonio, TX 78251
Justin
Job Details: 03/09/2021
"Will need to order and replace freezer door, unit is freezing up water line. ; ordrng 1 LW11038917 (Freezer door)"
We serviced a
KITCHENAID OVEN
Model KOSE500ESS04
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/09/2021
"Ran unit with probe to get temperature readings. After running for over 30 minutes, unit seems to be averaging about 15 degrees low. Adjusted calibration 10 degrees up. Cx to observe. Readings below. Start 11:47Preheat to 350 ding. 11:59 (actual reading on probe 338)338 @ 11:59330. @ 12:09344. @ 12:12322 @ 12:17342. @ 12:20324. @12:23343. @ 12:25"
We serviced a
KITCHEN AID DISHWASHER
Model KDPE234GPS0
Near Schertz, TX 78154
Chris S.
Job Details: 03/09/2021
Replaced motor sump tested unit everything working properly. Have to order positioner one broke off customer said they called whirlpool and they gonna cover positioner told customer need dispatch number or they will have to pay for part. Collected P&L 404.50; ordrng 1 WPW10195840 (positioner)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHW0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/09/2021
Found water supply turned off under the sink. All checks ok with water turned on.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kerrville, TX 78028
Colton B.
Job Details: 03/09/2021
"Issue was washer not advancing cycle. Found F8E1 error code. Replaced valve, unit tested good. Customer had very low water pressure coming from the cold water line. Customer is aware of issue. Informed customer that low water pressures Ill keep washer from completing cycle."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/09/2021
Checked operation and found loud noise when trying to turn. Drum was not turning. Found sponge stuck in blower wheel. Ran test cycle. ; used 1 Wp8567668 (Tie) from stock
We serviced a
MAYTAG DRYER
Model MED7230HC0
Near San Antonio, TX 78253
Justin
Job Details: 03/09/2021
"Found a coin stuck, which was causing the noise. Removed and tested to complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Dublin, VA 24084
Uriah B.
Job Details: 03/09/2021
Pump bad. Needs pump and motor assembly.; ordrng 1 W11416363 (Pump and motor assembly)
We serviced a
AMANA DISHWASHER
Model ADB1400AGB
Near San Antonio, TX 78254
Justin
Job Details: 03/09/2021
Found the connector to inlet not all the way attached. Fixed issue and tested to complete.
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Dublin, VA 24084
Uriah B.
Job Details: 03/09/2021
installed rotor bolt. ran test cycle. all checks and sounds ok.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS6
Near Bulverde, TX 78163
Shawn W.
Job Details: 03/09/2021
"Disassembled control panel, replaced control and light bulb. Reassembled and tested unit. Light is now working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Bulverde, TX 78163
Shawn W.
Job Details: 03/09/2021
I spoke with our customer ahead of time about dryer vent cleaning before I looked at the machine. They preferred I look at it to be sure. I found that there is a good amount of lint on the back side of the lint screen which is the first indicator of the homes venting needing to be cleaned. Picture included. The heating circuit is operating as designed. Picture included. There was no suction when I removed the lint tray while the unit was running. I spoke to our customer about hiring a professional service to clean the vent. Customer paid our service fee.
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW3830DS00
Near Boerne, TX 78006
Douglas H.
Job Details: 03/09/2021
Last trip had a damaged console. This trip customer looked over console and approved new console prior to installation. Installed new console to resolve the issue. Unit testing good now. No further issues at this point. Auth covering all costs
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS00
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/09/2021
Verified a blockage at the water funnel for the icemaker. Also the line is leaking outside the unit at the elbow. ; ordrng 1 W11176463 (Water Elbow) and 1 WPM0114003 (Speed Clip) and 1 WPA3223101 (Insert)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/09/2021
Tested unit. F2e2 error code. Following service pointer for issue. No ribbon connector issues. Will need new UI. ; ordrng 1 W11478526 (Ui)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78228
Tommy B.
Job Details: 03/09/2021
Swapped out water valve and motor to resolve unit functioning issues. Ran calibration and automatic test cycle and unit passed all test. No further issues at this time.