Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1342 customer reviews

Christian G.

Christian G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Issue stated by customer: built in oven will reset after setting temperatures in either oven and allowing to heat for a few minutes. Found F6E0, COM error. Ordering, com. harness, console and controls to resolve issue.; ordrng 1 W11233570 (harns-wire) and 1 W11261167 (cntrl-elecW/P) and 1 W11261169 (cntrl-elec) and 1 W11297709 (console)"

Near Dusty Boots Rd, San Antonio, TX 78254
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW1 Complaint is washer leaking and left clothing wet. Tested washer. F0E5 error code. Suspension is good. No issues during spin test. Found leak coming from drain pipes on customer house. No issues during testing. Tested to complete.

Near W Harding Blvd, San Antonio, TX 78221
Jim G.

Jim G.

COOKTOP GAS KITCHEN AID KCGS556ESS02 Customer asked to be rescheduled. ; schdld next appmnt for 3/24 TUE !

Near Cascada Pkwy, Spring Branch, TX 78070
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Found panel to have a large scratch mark and dent at top of unit. Need to order new one. ; ordrng 1 W11116420 (panel)

Near Hanging Branch, , TX 78253
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KBRS20EVMS4 Replaced pan. Issue resolved.

Near Country Square St, San Antonio, TX 78209
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF590SAJM0 Replaced rack. Issue resolved.

Near Midnight Dr, San Antonio, TX 78260
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced door. Issue resolved.

Near Salz Way, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED4815EW1 "Found damage on Sheetrock prior to arrival behind door snapped picture customer is aware, found burnt terminal block ordered new block and wire kit rescheduling with timer since cannot test timer without unit working, rescheduling 3/19 last call.; ordrng 1 279318 (terminal) and 1 WP3397659 (block-term)"

Near Converse, TX
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "Customer complaint was unit would not make ice ran test for ice maker test failed replaced ice maker unit is operating as designed. Collected 404.65 for SC P, L."

Near Tampke Pl, San Antonio, TX 78247
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BW2 "Checked range found oven light not working while removing light from socket found bulb just spinning unable to remove light. Oven igniter not lighting. Ordering control board, oven igniter, socket and bulb to resolve issue.unit is in warranty customer provided proof of purchase.; ordrng 1 W10554269 (sockt-lite) and 1 W10788320 (bulb-light) and 1 W10841331 (cntrl-elec) and 1 W10914411 (igntr-oven)"

Near Boston St, San Antonio, TX 78202
Devon F.

Devon F.

WASHER MAYTAG MVWX655DW1 Customer complaint was unit would make loud noise when in spin mode asked customer about service call she said she has and extended warranty showed customer from sb web it shows nothing on our in instructed customer to call whirlpool customer service or Lowe’s for proof of warranty.

Near Barnard Mill, San Antonio, TX 78247
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Replaced device start, capacitor and installed leveler. Unit began working as designed. Ordering 2nd leveler due to other being removed to balance; ordrng 1 W10340017 (leveler)"

Near Hoefgen Ave, San Antonio, TX 78205
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Door arrived damaged. Ordering new door. ; ordrng 1 W11038917 (dor-fip)

Near Gillette Blvd, San Antonio, TX 78221
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Complaint is water leaking from unit. Found fresh food evap drain clogged. Causing water to spill out front of unit. Evap drain tray is warped not allowing proper drain. Ordering new drain pan. ; ordrng 1 W10836964 (pan-drip)

Near Kendalia Ave, San Antonio, TX 78221
Steven G.

Steven G.

WASHER WHIRLPOOL WTW5000DW3 "Checked washer found crack in drain hose to pump, replaced hose checked operation unit is working normal now"

Near Winterhaven Dr, San Antonio, TX 78239
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFC150M0EB3 Found front right element is bad. Found bad switch to element. Ordering new parts. ; ordrng 1 W11371990 and 1 WP3149404

Near Gruma, San Antonio, TX 78221
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4516FW3 Arrived at customer home washer completed cycle when arrived no issues draining. Checked for error codes none found after normal cycle.Ran diagnostics testing no issues spinning or draining. Found washer not leveled spoke to customer about getting washer leveled. Customer was okay with state of washer working. Job complete.

Near Nelson Ave, San Antonio, TX 78203
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Replaced harness and motor fan for freezer. Also replaced main control, diffuser, and thermistor for freezer. Tested unit to complete."

Near Appomattox St, San Antonio, TX 78245
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Issue stated by customer: refrigerator fan making high pitched rattling noise. Found RC Fan running slow not cooling refrigerator properly. Not getting good voltage tests to fan assembly. Ran unit test 57 in diagnostics and fan ran at proper speeds but still has noise issue. Called Techline as there have been multiple previous issues regarding unit. Spoke to Sterling who recommends replacing RC Fan assembly. Asked about previous ticket, SR7726942160. As customer mentioned previous tech states unit may need to be replaced at this point. Techline states documentation does not reflect this at time of visit as unit can still be repaired. Informed customer they will need to contact Customer Service to see what they can help with for repairs. Customer paid s.call(105.00+Tax) via card. Quoted customer(322.16) for RC Fan202.61)+labor(95.00)/tax. Customer will contact us letting us know decision once they speak to C.S.R.; ordrng 1 W11167902 (cover-evap)"

Near Meadow Trail Dr, San Antonio, TX 78227
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Frame piece underneath oven was slightly cracked, once I pulled oven out it cracked more. I showed customer and he is contacting the builder. Unit is underneath cooktop so it sits really low to floor. As soon as I pull oven forward a little bit it pressed down on that area that was weak. Customer signed waiver so I finished the repair. Replaced control and console."

Near Texas Bend, , TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MRT118FFFH01 "Customer stated unit under extended warranty advised her to call warranty company to get unit dispatch as extended warranty or she is liable for service fee, customer is going to contact warranty company."

Near Cedar Sound, San Antonio, TX 78244
Steven G.

Steven G.

DRYER WHIRLPOOL LSE7806ACE "Checked dryer found noisy needs support rollers, belt and idler pulley ; ordrng 2 303373 (drum roller)s and 1 303705 (PULLEY ) and 1 314774 (belt-dryer)"

Near Townsend Ave, San Antonio, TX 78209
Steven G.

Steven G.

WASHER WHIRLPOOL WTW5000DW3 "Checked washer found drain hose hitting cabinet during spin and pump out, adjusted drain hose checked operation unit is running smooth now"

Near Nufy Ridge, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Checked refrigerator found unit completely out, called tech line SR7727396840 found bad control board and crisper control estimate 545.28 plus labor and tax, ; ordrng 1 W10677119 (cntrl-elec) and 1 W10811365 (cntrl-elec)"

Near Stonehaven Rd, San Antonio, TX 78230
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS315SNHB01 "Checked refrigerator customer say water dripping and popping sounds, advised customer that unit was in defrost and is normal sounds and will do this at the same time every day, checked condenser and door seals everything is working normal"

Near Cave Ln, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED5620HW0 Removed top front and drum replaced blower clips and motor reassembled tested unit no noise all operations normal

Near Dashmoor Creek, San Antonio, TX 78244
Colton B.

Colton B.

WASHER WHIRLPOOL WFW6620HC0 "Unit has same issue as first visit. Putting unit not diagnostics mode seems to reset console and makes it usable. Unit needs new console, reset unit so that customer can use it while we get the console in.; ordrng 1 W11324037 (cntrl-elec)"

Near Flying W Trail, Helotes, TX 78023
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Complaint is that unit has moisture buildup. Found bottom of unit has large gap between liner and frame. Called techline. Unit is not repairable. Sr 7727400412. Job complete.

Near E Theo Ave, San Antonio, TX 78214
Devon F.

Devon F.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint was unit would leak and sometimes UI panel would not come on he has to keep flipping the breaker to turn on unit, found leak coming from left side of door seal. Ordering new gasket and UI panel to resolve issue.; ordrng 1 W10864081 (gasket) and 1 W11165145 (console) and 1 W11177741 (gasket)"

Near Eagle Cross Dr, San Antonio, TX 78247
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFC704FPS00 Installed new wire harness for freezer evap and main control. Tested unit. Thermistor reading good. Heater is working. Unit is working properly. Collected payment for labor. Job complete.

Near S Pine St, San Antonio, TX 78210
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28JBEDBSR 7003680042 reference number from Samsung technical support. Need to order ice maker kit. ; rqstng P&A on 1 Da82-02675A (ICE KIT)

Near Village Path, Castroville, TX 78009
Jim G.

Jim G.

WASHER WHIRLPOOL WTW5000DW0 Ran diagnostics and service tests to ensure proper function. Advised customer to use Affresh. Collected serv fee.

Near Calendula St, Spring Branch, TX 78070
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Need to order control board for unit as well as installing console. ; ordrng 1 W11261165 (cntrl-elec)

Near Wagon Ln, Castroville, TX 78009
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Called Trade Partners spoke to Carly Sr 7727378741 she verified DOP and unit under 30 days old and is under cosmetic warranty. After installing nameplate found discoloration on nameplate received.Also found scratch on door panel that was pre existing spoke to builder rescheduling Monday to replace door panel and nameplate again.; ordrng 1 W11174872 (PANEL) and 1 W11178521 (NAMEPLATE)

Near Breton Pass, Schertz, TX 78154
Jim G.

Jim G.

WASHER WHIRLPOOL WFW92HEFC0 Repositioned clip harness. Issue resolved.

Near Red Rose St, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER WHIRLPOOL WFW92HEFC0 Lid lock connection was loose. Repositioned. Issue resolved.

Near Red Rose St, Spring Branch, TX 78070
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRT108FZDB05 "Found freezer frosted over, also hear fan making a very loud noise. Calling techline to assist, Austin is assisting. Found a bad control board and thermistor. ; ordrng 1 W11393764 (CONTROL ) and 1 WPW10384183 (thermistor)"

Near County Rd 4614, Castroville, TX 78009
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Replaced tub, basket, filter, washplate and spanner for unit. Need to order suspension for unit, missing plastic pieces to help absorb rattling. Also need wash plate screw cover. ; ordrng 1 W11050804 (cap) and 1 W11130356 (suspension)"

Near Texas Bend, , TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5600XW0 Found shifter fault code ran diagnostics shifter not working checked harness and connections found bad shifter replaced calibrated tested all operations normal.; used 1 WPW10006355 (ACTUATOR) from stock

Near El Mirador St, San Antonio, TX 78233
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Unit is stuck in demo mode and I cannot clear it out. Will need control board and console. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (CONSOLE )

Near Sweet Rose, Castroville, TX 78009
Tommy B.

Tommy B.

REFRIGERATOR JENNAIR JFFCC72EFP02 Customer stated that the unit is not cooling. Found issue to be a bd compressor. Ordering parts to resolve issue.; ordrng 1 W11393142 (COMORESSOR)

Near Doublehorn Rd, Fredericksburg, TX 78624
Richard G.

Richard G.

RANGE WHIRLPOOL WFE525S0HS1 "Customer complaint is that the unit will no longer heat. States the unit will say it is preheating but will not preheat. Set oven to 350. While in preheat the relays in the control are clicking, but the element is not heating. Put unit into broil, and the element did not heat. Checked wiring and found a couple of wires on the terminal block burned up and disconnected. Need to order terminal block and main wiring harness. Rescheduling control as well.; ordrng 1 W11134844 (harns-wire) and 1 WPW10245259 (block-term)"

Near San Antonio, TX 78252
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB835DW4 Removed door replaced outer tested unit all operations normal.

Near I-35, San Antonio, TX 78233
Richard G.

Richard G.

WASHER AMANA NTW4516FW3 "Customer complaint is that the unit is leaking underneath the washer. Also states that it was leaking black liquid, like oil. Verified the customer has a bad gearcase.; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11239857 (belt) and 1 W11255272 (gearcase)"

Near Cadenza Creek, San Antonio, TX 78252
Ezequiel V.

Ezequiel V.

RANGE AMANA AER6303MFS2 Replaced inner glass door on oven door. No issues with door. Cleared up broken glass. Job complete.

Near Clower, San Antonio, TX 78201
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer complaint is that the refrigerator section is freezing some of the food. Adjusted the refrigerator temperature up a couple of degrees. Ordering thermistor kit and air diffuser.; ordrng 1 W10316760 (thermistor) and 1 W11164593 (diffuser)

Near Dunlap Crossing, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Customer complaint is that the icemaker is leaking and causing an ice sheet to form on the bottom of the freezer. Icemaker was empty when I arrived and no ice was formed in the refrigerator. Also states there are water spots on the wall behind the refrigerator. Did not find any water spots on the wall. Did find water spots going from the top of the refrigerator down to the bottom on the right side of the back panel. It looks like the water spots run down the back of the refrigerator like maybe the refrigerator was stored somewhere that water was leaking onto the top of the unit and running down the back. There are also water spots on the top of the refrigerator. Could find no evidence of the refrigerator itself leaking. Icemaker called for water while I was in the home. No leaks found anywhere near the icemaker and no leaking onto the floor of the refrigerator. Tested to complete. Unit is good to go. Found a scratch on the floor that looks like it c

Near San Antonio, TX 78252
Devon F.

Devon F.

WASHER WHIRLPOOL WTW7500GC2 Customer complaint was unit would not start wash cycle found the problem to be lid lock latch is faulty ordering new lid lock to resolve issue.; ordrng 1 W10861642 (latch)

Near Shepherds Ranch, Bulverde, TX 78163
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 Complaint is that the unit does not operate. Plugged unit in and verified power to the unit but the compressor is not coming on. Verified no power getting to compressor or condenser fan. Ordering control.; ordrng 1 WPW10503278 (refer elect cont brd)

Near SW Loop 410, San Antonio, TX 78245
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED4815EW "Inspection revealed the dryer to have airflow, heat, and motion. When I removed the vent tube from the back I observed quite a bit of lint to blow out the back section. Opened the front to ensure no lint build up. Unit testing good at this time."

Near Vista Hills Dr, Kerrville, TX 78028
Devon F.

Devon F.

FREEZER WHIRLPOOL WZF34X20DW01 Customer complaint was unit would leak found leak coming from condensation on one of the compressor lines called tech line they suggested replace drier recharge to factory setting or charge 7727398036; ordrng 1 4392065 (dryer repair kit) and 1 WPW10143759 (dryer)

Near Encinitas, Bulverde, TX 78163
Colton B.

Colton B.

WASHER MAYTAG MVWB835DC3 Issue is a washer that will not power on. Got F6E2 error code in diagnostics. Ordering new UI and control board to resolve issue.; rqstng P&A on 1 W11120178 (console) and 1 W11170706 (cntrl-elec)

Near Rustling Way, San Antonio, TX 78249
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW2 "Issue stated by customer: washer making rattling noise during spin cycle. Ran unit through diagnostics. Found error code F0E5 stored, off balance load. Put unit into spin cycle and could hear ticking noise. Removed impeller and inner basket and found unit gearcase reigning against outer tub seal. Ordering gearcase, seal and pulley to resolve issue.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (belt)"

Near Wiseman Blvd, San Antonio, TX 78251
Tommy B.

Tommy B.

ICEMAKER (STANDA KITCHEN AID KUIX535HPA00 The unit is making ice fine. Customer states that the unit is running water non stop. Checked the water level sensor by removing cap from reservoir and starting up the unit. Water level sensor checks out. Ran diagnostics test to ensure all functions check. Unit tested good now with no further issues at this time.

Near Old Kerr Hwy, Fredericksburg, TX 78624
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW2 "Called techline spoke to TJ SR7727396016. Upon arrival, the customer was using the unit. The unit has no problems at this time. Calling partner team so we are not contacted for the same issue. No further issues at this time."

Near Tanglewood Dr, Fredericksburg, TX 78624
Steven G.

Steven G.

DISHWASHER MAYTAG MDB7749AWQ2 Checked dishwasher found bad fuse replaced fuse and spray arm needs baffle. Will be back Thursday ; saved tckt

Near Petry Dr, Kirby, TX 78219
Richard G.

Richard G.

FREEZER MAYTAG MZC31T15DW01 "Customer complaint is that the freezer light has been replaced multiple times and is still not working. Ordering control box, socket, and light switch.; ordrng 1 W10873798 (bulb-light) and 1 W10917237 (switch) and 1 WPW10191429 (socket)"

Near Broussard, San Antonio, TX 78253
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL MTB2456GEQ Customer complaint was unit would leak replaced drain tube to resolve issue unit operating as designed.

Near Pinetree Ln, San Antonio, TX 78232
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated that the issue is the unit is not dispensing ice. Found huge blocks of ice in the icemaker. These blocks were restricting the auger arm from spinning. Removed the ice and unit is dispensing properly and adequately at this time. No further issues at this time.

Near Dusk Ln, Fredericksburg, TX 78624
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS586FLDM01 Complaint is no ice. Found water line to icemaker was blocked. Cleared water line. Good water to icemaker. Will setup return visit to verify repairs. ; schdld next appmnt for 3/18 WED !

Near Wisdom Rd, Atascosa, TX 78002
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF520PADM Unit was missing a retainer on the kick plate. Installed new retainer to resolve issue.

Near Bluff Spurs Trail, San Antonio, TX 78023
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Issue is a no cool refrigerator or freezer. Compressor running in high speed all the time and really hot. Compressor windings checked good. Issue believed to be a restriction or leak in the sealed system. Called techline (SR: 7727398132) who said to replace the 3 way valve. Ordering 3 way valve, however I’m skeptical of techline recommendation. Also ordering a dye dryer so that next SS tech can check for leaks. Quoted customer for P&L on return visit. Collected SC. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10364560 (solenoid)"

Near Red Rock Vista, San Antonio, TX 78250
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Checked refrigerator found long pause at dispenser for water, replaced water valve checked operation unit working normal now ; pckd up 1 W11194380 (VALVE )"

Near Turkey Oak St, San Antonio, TX 78232
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF23HCEDTSR Customer stated ICEMAKER wasnt making ice. Found issue to be faulty ICEMAKER. Need to seal ICEMAKER compartment. Ordering ICEMAKER.; ordrng 1 DA97-13718C (ICE MAKER)

Near Fair Oaks Pkwy, Boerne, TX 78015
Richard G.

Richard G.

DRYER MAYTAG MEDC465HW0 Attached power cord to unit. Ran dryer. Everything tests out ok. Unit is operating as designed.

Near SW Loop 410, San Antonio, TX 78245
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFG505M0BS3 Unit light not coming on. Finding issue to be electronic control not sending voltage to light socket. Ordering control to resolve the issue. ; ordrng 1 W11126814 (cntrl-elec)

Near Braeburn, Boerne, TX 78015
Christian G.

Christian G.

RANGE KITCHENAID KFEG500ESS3 "Issue stated by customer: Cons states element temps are too hot and not adjustable. Previously found burner going into high setting regardless of knob position. Replaced element, infinite switch and control unit tests good. Informed customer of survey."

Near Lynx Bend, San Antonio, TX 78251
Douglas H.

Douglas H.

WASHER MAYTAG MHW5630HW0 Customer stated unit wouldn’t function. Found issue to be control lock was on. Customer stated washer makes a lot of noise when in spin. Found to be faulty damper shocks . ; ordrng 4 W11316766 (DAMPER)s

Near Apache Dr, Kerrville, TX 78028
Douglas H.

Douglas H.

REFRIGERATOR IKEA IX6HHEXDSM03 Customer stated unit powered off and then back on. Finding issue to be controls. Seal needs to be remolded on freezer door. Ordering controls to resolve the issue. ; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10746274 (cntrl-elec)

Near Sage Hollow, San Antonio, TX 78249
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW3 "Last visit during the automatic test cycle, the latch was functioning abnormally. Swapped out with a new latch and ran the automatic test cycle. Unit testing good now with no further issues."

Near S US Hwy 87, Fredericksburg, TX 78624
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHEN AID KUIX305ESS2 Customer stated stand alone ICEMAKER not making ice. Found issue to be faulty transformer. Also order control board just in case .; ordrng 1 W11034363 (cntrl-elec) and 1 WPW10485951 (transformr)

Near Orsinger Ln, San Antonio, TX 78230
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFF305EBS00 Customer complaint was unit ice would taste funny helped customer replace and reset filter to resolve issue unit operating as designed for now. Collected SC 113.66.

Near Hidden Haven, San Antonio, TX 78261
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF331PAHS0 Complaint of not heating/ washing properly and rinseaid not dispensing. Finding issue to be faulty electronic control and rinseaid dispenser. Unit motor functioning properly. ; ordrng 1 W11087226 (control elec) and 1 WPW10671905 (deterg disp asm)

Near Talavera Ridge, San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDX655DW1 Checked dryer found bad timer replaced timer ran dryer no issues. No errors during operation job complete.

Near W Magnolia Ave, San Antonio, TX 78228
Colton B.

Colton B.

WASHER MAYTAG MHW6630HW0 "Issue was a cracked dispenser. Replaced dispenser, unit tested good."

Near Oakdale, San Antonio, TX 78229
Colton B.

Colton B.

WASHER MAYTAG MHW5630HC0 Customer complaint was an ob error code and not washing properly. Found F0E5 in diagnostics. Unit appears to be working as intended. Went over proper loading size with customer as well as how to use the UI settings. Unit tested good.

Near Rosemont Dr, San Antonio, TX 78228
Colton B.

Colton B.

DRYER MAYTAG MEDB765FW0 "Customer complaint is a no heat dryer. Found F4E4 error code in diagnostics. Power cord does not sit well in wall socket, it’s way too loose. Informed customer that they needed a new socket. Got power cord at a good enough angle for the unit to heat. Unit is checking good, customer just needs a new socket."

Near Gladeview, San Antonio, TX 78250
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Drain line for washer is cracked and not allowing unit to drain properly. Will need new drain hose. ; ordrng 1 8269144A (drain hose)

Near Gruma, San Antonio, TX 78221
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer complaint was unit ice maker didn’t make ice replaced ice maker unit is operating as designed

Near Branch Hollow Dr, Universal City, TX 78148
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW6620HC0 Last visit found the user interface to be having issues. Functioning intermittently and non-responsive to commands. Swapped out with new parts to resolve issue. Unit tested good with no further issues at this time.

Near Carter Canyon, San Antonio, TX 78255
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "The appliance isn’t powering on, checked the the control, control is bad, ordered part to resolve issue ; ordrng 1 W11249158 (cntrl-elec)"

Near FM 236, Victoria, TX 77905
Adam H.

Adam H.

DRYER WHIRLPOOL WED8500DC4 Inspection of unit shows support rollers going bad missing chunks. Replace support rollers and rings to resolve issue. Job will require authorization.; rqstng P&A on 5 W10314171 (drum support roller)s and 10 W10512946 (ring)s

Near Helen Ave, Alice, TX 78332
Douglas H.

Douglas H.

WASHER MAYTAG MHW5630HC0 Last trip found faulty control. Replaced control to resolve the issue. Unit testing good now. No further issues at this point.

Near Cibolo Run, Fair Oaks Ranch, TX 78015
John L.

John L.

WASHER MAYTAG MVWB765FW3 "F3E2 water temp fault, tested valves. Hot side does not function. Replace valves to resolve this issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)"

Near Ramfield Rd, Corpus Christi, TX 78418
John L.

John L.

WASHER MAYTAG MVWB835DW5 "F8E1 long fill, Tested valves. Valves do not function. Replace to resolve.; ordrng 1 W10849297 (harns-wire) and 1 W11096267 (valve)"

Near Aswan Dr, Corpus Christi, TX 78412
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 Last trip found faulty dual valve and water line. Replaced both to resolve the issues. Unit testing good now no leaks. No further issues at this point. Yes to survey and leave behind.

Near Cedar Knoll Dr, San Antonio, TX 78255
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Customer stated that icemaker was not making ice. Found issue to be faulty recirculation pump. Tested unit everything tested good. Recommended cleaning cycle and have water softener serviced. Yes to survey and leave behind.

Near Clearwater Creek, San Antonio, TX 78255
John L.

John L.

WASHER AMANA NTW4516FW3 "F7E7 basket speed, tested actuator. No issue with actuator, tested motor motor does not spin at full speed. Possible cap or motor issue. Will need to replace to resolve.; ordrng 1 W10623547 (motor-drve) and 1 W10866238 (capacitor)"

Near W Wheeler Ave, Aransas Pass, TX 78336
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW1 complaint is noise during spin cycle. Tested washer. Noise coming from loose wiring harness. Secured harness to tub. Ran spin cycle. Could not recreate noise. Unit is working properly. Tested to complete.

Near Wood Cir, San Antonio, TX 78251
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Tested unit. Frost buildup on fresh food evap. Unit is having defrost issues. Found thermistor is bad. Replaced wiring harness with thermistor. No issues during testing. Job complete.

Near Tisbury Pkwy, San Antonio, TX 78251
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "The appliance isn’t powering on, checked the the control, control is bad, ordered part to resolve issue ; ordrng 1 W11249158 (cntrl-elec)"

Near FM 236, Victoria, TX 77905
Jesus C.

Jesus C.

WASHER WHIRLPOOL MVWC565FW1 Tested washer. Found issue caused by kinked pressure hose. Fixed hose. Tested washer. No issues during testing. Unit is working properly. Tested to complete.

Near Bradley Rd, Atascosa, TX 78002
Uriah B.

Uriah B.

WASHER MAYTAG MVWB835DW1 F2e1F7e9Leaking from gearcase. Rotor stator also not operating properly as they are agitating very loudly. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)

Near Pettit Ave, Hollins, VA 24019
John L.

John L.

REFRIGERATOR JENN-AIR JS48PPDUDE01 Installed led module. Issue resolved

Near Oso Pkwy, Corpus Christi, TX 78414
Uriah B.

Uriah B.

RANGE MAYTAG MER6600FZ2 Oven door right hinge broken. Needs both hinges.; ordrng 1 W10347464 (hinge-door)

Near Saunders Rd, Vinton, VA 24179
John L.

John L.

WASHER MAYTAG MVWB835DW4 "Installed components, issue resolved."

Near Buena Vista Dr, Corpus Christi, TX 78418
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE550S0HZ0 W11295998. Control; ordrng 1 W10181986 (sensor) and 1 W11295998 (cntrl-elec)

Near Villamont Church Rd, Blue Ridge, VA 24064
Uriah B.

Uriah B.

ICEMAKER KITCHENAID KRFC704FPS00 "Valve seems to be leaking by, dripping into icemaker and freezing cubes together. Needs valve. Cx to have food removed from drawers and right door. ; ordrng 1 W10908836 (valve)"

Near Blacksburg Rd, Troutville, VA 24175
Michael R.

Michael R.

RANGE AMANA AGR4230BAB3 "The customer said she was smelling gas and she called the gas company. They performed a leak test and found the fittings to the flex line were loose. Turned the gas on to the appliance and did a soap test with a spray bottle to check all the fittings to the regulator and valves, no visual leaks and no smell of gas. Bled the air in the lines to the appliance, appliance is working normal. This is a new home , the customer moved in February 24, 2020."

Near Cleveland Ave, Seadrift, TX 77983
Uriah B.

Uriah B.

RANGE JENN-AIR JIS1450DS1 "Replaced terminal block. Needs shield. Connected unit without shield to ensure good connection. New shield is out of stock everywhere, may take forever to get one in. ; ordrng 1 W11117035 (shield)"

Near Country Acres Rd, Blacksburg, VA 24060
John L.

John L.

DISHWASHER WHIRLPOOL WDT970SAHW0 "Installed components, issue resolved"

Near Ashland Dr, Corpus Christi, TX 78412
Michael R.

Michael R.

DISHWASHER MAYTAG MDB8959SFZ "The start button wasn’t working properly, had to push hard for it to come on. Installed control panel, the buttons and appliance are working normal"

Near Live Oak Dr, Inez, TX 77968
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Contacted customer before arrival inform customer according to information provided to me shows unit as out of warranty. Customer states she spoke with Maytag man and he said she has extended warranty for three years. Informed customer that she would need to contact him again and have the work order resubmitted as an extended warranty job if not customer would be responsible for all billing and parts.

Near Co Rd 339, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS321SDHV00 Install components tested unit issue resolved

Near Collingswood Dr, Corpus Christi, TX 78412
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed UI and fan, the fan and appliance are working normal"

Near FM447, Victoria, TX 77905
John L.

John L.

RANGE JENN-AIR JDRP436WP03 "Called Techline and spoke with JK. Explained issues customer is having with unit. Was advised by Techline that cooling fan can run from a hour to a hour and a half, and unit is working as designed.SR#7727398121"

Near S 12th St, Rockport, TX 78382
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW1 Plugged unit back in and tested all components. Adjusted zip tie. ; used 1 WP8567668 (TIE) from stock

Near Greenview Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER ROPER RED4516FW0 Found unit operating as intended. Cx to observe.

Near Fletcher St, Salem, VA 24153
Devon F.

Devon F.

WASHER MAYTAG MVWC565FW1 Customer complaint was unit would shake too much adjusted unit legs to stabilize and instructed customer on how to load Unit correctly unit is operating as designed. Collected 113.66 sc check

Near Arcadia Park, San Antonio, TX 78247
Richard G.

Richard G.

WASHER MAYTAG MVWC465HW2 Customer complaint is that the unit is leaking when using the bulky items cycle. Ran unit through diagnostics and found no error codes. Ran unit through automatic test and all steps passed. Did not produce any leaks. Could find no wet areas where water could come from. Left a leak detection sheet and instructed customer to run the bulky items cycle and call us back when it leaks again.

Near Carmona, Helotes, TX 78023
Richard G.

Richard G.

DISHWASHER MAYTAG MDBH979SAB0 "Customer complaint is that the unit will not come out of the wash cycle and just continuously runs. Would need to order control and control panel for repair. Customer is going to contact wpl and try to get the repair authorized. If it’s authorized will need to order control panel W10811164, and control W10486463."

Near Hill Top Dr, Pipe Creek, TX 78063
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Water inlet valve was clogged. Cleared obstruction. Issue resolved. Prepped for survey. Issues resolved.

Near Agave Spine, San Antonio, TX 78261
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHENAID KEBS109BSS01 Verified issue. Replaced thermal fuse. Issue resolved.

Near Indigo Run Dr, Bulverde, TX 78163
Jim G.

Jim G.

RANGE JENN-AIR JDRP548HL00 I leveled unit and replaced oven racks. Issue was resolved. No other issues were found. Issues resolved.

Near Twin Creeks Dr, Bulverde, TX 78163
Richard G.

Richard G.

DRYER MAYTAG MEDB765FW0 Customer complaint is that the dryer goes into power failure when start is pressed. Verified bad control board. Ordering control.; ordrng 1 W11089308 (cntrl-elec)

Near Spettle Rd, Lakehills, TX 78063
Devon F.

Devon F.

WASHER WHIRLPOOL WTW5000DW2 Customer complaint was unit would make loud noise found that noise is coming from gearcase ordering new gearcase to resolve issue.; ordrng 1 W10890624 (motor-drve) and 1 W11035751 (gearcase)

Near Friesenhahn Ct, San Antonio, TX 78247
Devon F.

Devon F.

REFRIGERATOR MAYTAG MFI2269DRE01 Customer complaint was unit would not cool upon arrival tech noticed the UI panel is blinking called line they suggested replacing control ordering hv control to resolve issue. Customer also stated ice maker don’t work ice maker is discontinued but when unit gets to operating temp it should come back on.; ordrng 1 WP67006390 (box- hv co)

Near Yosemite Dr, San Antonio, TX 78232
Steven G.

Steven G.

WASHER MAYTAG MVWB835DW0 "Checked washer found control panel flashing F5 code over and over, cannot get control into diagnostics, will need a touchpad don’t know if that’s all, customer is going to get new washer. If she goes forward order W10650404 touchpad 188.00"

Near Forrest Rd, La Vernia, TX 78121
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF555SDHV02 Verified that the icemaker is working right now but customer says they have to reset the unit at the UI to do so. I contacted techline spoke to Joel SR# 772727387933.Recommended using a spacer for the door to switch contact as an improperly activated switch will cause this issue. ; used 1 WPW10221048 (SPACER) from stock

Near Summer Copper, Bulverde, TX 78163
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new door. Unit is working properly. Tested to complete.

Near Abacus Dr, San Antonio, TX 78224
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Checked dishwasher found unit full of water, drain pump working but not draining removed drain hose and cleaned ran dishwasher unit is draining properly now"

Near Monets Garden, San Antonio, TX 78218
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Checked dishwasher found after closing door and hitting start light would start to flashing found door strike not hitting door latch adjusted strike now dishwasher is working properly now

Near Warncke Rd, La Vernia, TX 78121
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced all sensors however it appears there is an issue with the wire harness. The harness cannot be serviced individually therefore any entire freezer door. I confirmed with techline SR# 7727382807. Customer is upset and will speak with WP to ask about a new unit. In the meantime I will order the part please contact when the part is available. ; ordrng 1 W11301204 (dor-fip)

Near Running Ranch, San Antonio, TX 78261
Justin  R.

Justin R.

VENTHOODS UNKNOWN UXT4230ADS1 "Found wire plug coming into unit installed incorrectly, also found the ground cable loose. Fixed issues and tested to complete."

Near Castroville, TX 78009
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced motor and shaft and ice bin. Issue resolved.

Near Oxalis, San Antonio, TX 78260
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Issue stated by customer: refrigerator section food freezing. Previously found freezer settings at lowest and evap motor stuck in open position. Replaced evap and set unit to recommended temps. Unit tests good. Informed customer of survey.

Near O Hara Dr, San Antonio, TX 78251
Douglas H.

Douglas H.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Unit door not shutting properly. Finding door is warped slightly causing door to rub in upper right hand corner. Also found the control panel slightly warped outward in upper corner where door is making contact. Ordering both to resolve the issue. ; ordrng 1 W11173823 (door/mw) and 1 W11184551 (panl-cntrl)

Near Ponderosa Pine, , TX 78015
Devon F.

Devon F.

COOKTOP GAS WHIRLPOOL W5CG3625XS00 Customer complaint was unit would burner won’t ignite upon disassembly tech noticed electrode is different from what is in unit checked parts list part and model number all correct told customer we will contact when we find out what’s happening. Unit is operating as designed

Near Winter Gorge, San Antonio, TX 78259
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Placed diode, transformer, capacitor, magnetron, fuse, and thermostat. Tested to complete. Unit is good to go."

Near Overlook Canyon, San Antonio, TX 78245
Steven G.

Steven G.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Checked refrigerator found sticky coming from corners of refrigerator looks like silicone cleaned and we are going to watch, ordered crispers; ordrng 1 W10839799 (PAN) and 1 W10839854 (PAN) and 1 W10839857 (PAN)"

Near Linkview St, San Antonio, TX 78240
Justin  R.

Justin R.

ICEMAKER (STANDA JENNAIR JUIFX15HX00 "Replaced aux pump, testing unit now. Water is cycling through all modes. Unit is working as designed and should produce ice within the next 24 hours. Would throw out next batch of ice."

Near Medina, TX 78055
Steven G.

Steven G.

WASHER WHIRLPOOL WTW8800YC0 Checked washer found right hinge broke not rusted waiting for parts to get in; saved tckt

Near Ledgestone Dr, San Antonio, TX 78232
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 "Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Upon testing unit, unit began cooling properly. No further issues at this point. Collected labor. Compressor still covered under KA limited part warranty."

Near Danz Ln, Fredericksburg, TX 78624
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW1 Installed new gearcase washplate and basket. Ran calibration. No issues during testing. Unit is working properly. Job complete.

Near W Harding Blvd, San Antonio, TX 78221
Colton B.

Colton B.

WASHER MAYTAG MHW5630HC0 "Customer concern was clothes still wet at the end of the cycle and a stuck dispenser drawer. Found excess plastic from factory on dispenser, trimmed that down, that is now good to go. Found that spin was turned off on customers most used cycle. Turned spin up, unit tested good."

Near Wayside Dr, San Antonio, TX 78213
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW0 Complaint is washer leaving clothes wet. Tested washer. Found teeth on basket are worn down. Will not spin. Will need to replace basket. Will need to order new washplate in order to replace basket. ; rqstng P&A on 1 W10752283 (washplate) and 1 W10752719 (basket)

Near Parnell Ave, San Antonio, TX 78224
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Complaint is freezer gasket not sealing. Found gasket not sealing on the top part of freezer door. Heated and reshaped gasket. Good seal all the way around. No further issues. Tested to complete.

Near Santa Barbara, San Antonio, TX 78201
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Replaced control, capacitor and start device. Tested to complete. Unit is good to go."

Near Ingram Rd, San Antonio, TX 78245
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replaced solenoid and secured connection to solenoid with tape and zip ties. Unit showing good.

Near Pebble Beach Rd, Lakehills, TX 78063
Tommy B.

Tommy B.

MW-HOOD COMBO KITCHEN AID KHMS2056SSS3 Customer stated that the unit is trippin the breaker every time they attempt to power it on. Observed this when plugging in the unit. Also stated that there were multiple occasions where the door was reading as open but was closed. Issue appears to be result of faulty interlock switches. Ordering parts to resolve issue. Collected service call.; ordrng 1 W10138793 (fuse) and 1 W10211972 (switch) and 1 W10211973 (switch) and 1 W10211974 (switch)

Near Branson Falls, San Antonio, TX 78255
Colton B.

Colton B.

WASHER MAYTAG MHW6630HW0 Customer complaint was a small leak in the dispenser area and the water softener compartment not emptying. Found a crack in dispenser housing. Ordering a new dispenser to resolve issue. Advising the customer to not use unit until we return do to leak concerns.; ordrng 1 W11316600 (drawer)

Near Oakdale, San Antonio, TX 78229
Jesus C.

Jesus C.

REFRIGERATOR MAYTAG MBR2258XES1 Complaint is freezer light not working. Tested unit. No power to light. Pulled door switch. Found spade connector for switch was loose causing poor connection. Fixed the wiring to door switch. Light is turning on. No further issues. Tested to complete.

Near Lark Ave, San Antonio, TX 78228
Jesus C.

Jesus C.

WASHER MAYTAG MVWB765FW1 Complaint is washer will leave clothing wet and will make clocking noises. Error code. F5E2. Ran calibration. No issues. Found door latch working intermittently. Will need to replace latch. ; ordrng 1 W10810403 (lid lock assy)

Near E Woodlawn Ave, San Antonio, TX 78212
Devon F.

Devon F.

WASHER WHIRLPOOL WTW8500DC5 Customer complaint was unit would not wash ran diagnostics got error code for locked rotor ordering new stator motor to resolve issue.; ordrng 1 W10915700 (stator)

Near Cochise Trail, San Antonio, TX 78260
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28JBEDBSG "Ice maker is completely frozen, calling Samsung tech support to get issues documented. 7003677901 reference number. Need to order ice maker kit. ; rqstng P&A on 1 DA82-02675A (ICE KIT )"

Near Comanche Path, Bandera, TX 78003
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5620HW0 Issue was an unbalanced drum. Replaced all 4 shocks on unit. Unit spun nicely.

Near Carolwood Dr, San Antonio, TX 78213
Justin  R.

Justin R.

DRYER WHIRLPOOL WED5620HW1 "Need to reschedule, not able to access unit. ; schdld next appmnt for 3/18 WED !"

Near W Loop 1604 N, San Antonio, TX 78253
Devon F.

Devon F.

WASHER WHIRLPOOL WTW5105HC0 Customer complaint was unit would not wash ordering new inlet valve to resolve issue.; ordrng 1 W11165546 (valve)

Near Alta Mesa, San Antonio, TX 78258
Jim G.

Jim G.

DRYER MAYTAG MEDC465HW0 Verified issue was due to an obstruction between the drum and felt liner. Cleared it. Issue resolved.

Near Willis Ranch, San Antonio, TX 78260
Steven G.

Steven G.

RANGE WHIRLPOOL WFG320M0BS3 "Checked range found burners would light and after a few seconds would run out of gas checked gas line found valve at wall when on very little gas coming out, customer to get plumber to check, range is ok"

Near Aero Ave, Schertz, TX 78154
Colton B.

Colton B.

MW-HOOD COMBO KITCHENAID KMHC319ESS3 "Issue is that sometimes the microwave will flash a open/close door error. Issue believed to be bad interlocks, ordering new ones to resolve issue. ; ordrng 2 W10156812 (spring)s and 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10562613 (cam-plate) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock) and 1 WPW10156813 (interlock)"

Near Trudell Dr, San Antonio, TX 78213
Jim G.

Jim G.

VENTHOODS UNKNOWN UXT4230ADS2 Replaced fan and switch. Issue resolved.

Near Malverne Hill, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NFW5800HW0 "Removed top and rear replaced main drain hose and installed deflector to vent, ran tests no leaks all operations normal."

Near Crestway Dr, San Antonio, TX 78239
Devon F.

Devon F.

WASHER MAYTAG MVWB965HC0 Customer complaint was unit would not indicate deep wash unplugged unit and plug back in unit is operating as designed.

Near Mello Oak, San Antonio, TX 78258
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW3 "Customer complaint was no hot water on hot water cycles. Was getting hot after in diagnostics but not normal cycles. Issue believed to be the control board, but also ordering a new valve just in case.; ordrng 1 W11165546 (valve) and 1 W11195970 (cntrl-elec)"

Near Bluff Hollow, San Antonio, TX 78216
Steven G.

Steven G.

WASHER WHIRLPOOL WFW92HEFC0 "Checked washer found mold in soap dispenser and has a smell, talked to Techline advised customer to clean dispenser and run dishwasher detergent to clean cycle"

Near Titan, Universal City, TX 78148
Jim G.

Jim G.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS04 Verified issue was due to a faulty console. ; ordrng 1 W10864141 (panl-cntrl)

Near Recanto, San Antonio, TX 78260
Steven G.

Steven G.

RANGE WHIRLPOOL WFC150M0EW3 Checked range found oven not working F9 fault code cannot get into diagnostics ordered control ; ordrng 1 W10887899 (CLOCK )

Near Dusty Crossing, Schertz, TX 78154
Steven G.

Steven G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Checked oven found F6 E4 fault code cleared and ran unit did not appear again customer to use and. Call if any problems

Near Landmark Stone, Cibolo, TX 78108
Devon F.

Devon F.

MW-HOOD COMBO WHIRLPOOL WMH31017HB0 Customer complaint was unit would start by its self replaced control board upon signing customer stated he told other tech to change blower I asked him why what’s wrong with it he said it made this funny noise a couple weeks ago I told him we can’t just change out parts if nothings wrong with them customer is upset and refuse to sign called tech line 7727389852 and partner team 7727356508 they both said he would have to pay for he blower unit is operating as designed.

Near Bluff Forest, San Antonio, TX 78248
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Spoke with customer about changing appointment for later this week. ; schdld next appmnt for 3/19 THU !

Near San Antonio, TX 78253
Richard G.

Richard G.

ICEMAKER (STANDA KITCHENAID UADA15IMS00B "Customer complaint is that the icemaker is not working. Checked out unit, it is working as designed."

Near Rustlers Trail, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 "Scratches on stainless snapped pictures advised RTM that this will not he covered, Found unit heating but turntable and drive components missing motor works, found damage to outer cabinet rescheduling for Thursday.; ordrng 1 W11207441 (CABINET ) and 1 W11245707 (TURNTABLE DRIVE) and 1 W11252182 (RING) and 1 W11367904 (TURNTABLE)"

Near I-35, San Antonio, TX 78233
Richard G.

Richard G.

ICEMAKER (STANDA ULINE KUID308HPS00 "Customer complaint is that the icemaker is not making ice. Found the power cord cut. Repaired power cord, unit is good to go."

Near Rustlers Trail, San Antonio, TX 78245
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Issue stated by customer: knocking by filter door/rattling noise. Intermittently. Opened unit, no issues with filter. Put unit into diagnostic mode, compressor tests good, found baffle making loud knocking. Ordering assembly.; ordrng 1 W11164593 (diffuser)"

Near Aikman Wy, San Antonio, TX 78254
Christian G.

Christian G.

WASHER WHIRLPOOL WTW4855HW1 "Issue stated by customer: washer shakes while running through cycles. No error codes stored. Ran unit through automatic tests, found unit not draining water all the way. Made sure drain hose was installed properly. Ordering pump to resolve issue.; ordrng 1 W10919003 (pump-water)"

Near Casparis, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ "Issue stated; NOISY OPERATION. DEFECTIVE WHEEL ON FRIDGE. PHYSICAL DAMAGE EXIST. Found wheel missing on back right of refrigerator. Plugged in unit, no abnormal noises. Ordering wheel assembly.; ordrng 1 2152958 (screw) and 1 WP2179826 (rivet) and 1 WPW10304659 (roller-cab)"

Near Bandera Rd, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSSC48QVS02 "Last trip found leak in EVAP. Replaced EVAP to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Got frost pattern prior reassembling the freezer compartment. No further issues at this point. Yes to survey and leave behind."

Near Riverwalk, Boerne, TX 78006
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW6620HC0 Customer stated that the issue is that the unit will not function. The user interface is non-responsive. 120 V coming from the wall. Ordering new user interface to resolve issue.; ordrng 1 W11319991 (cntrl-elec)

Near Carter Canyon, San Antonio, TX 78255
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Ordering sump pump and UWI sensor for unit, scheduling return for Friday. ; ordrng 1 W11084121 (sensor) and 1 W11085683 (pump&motor)"

Near Virgil Path, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced both doors and name plate, tested unit adjusted doors all operations normal."

Near Springtree Shadow, Cibolo, TX 78108
Douglas H.

Douglas H.

REFRIGERATOR JENNAIR JFC2089WEM9 Filter stuck in unit. Removed filter and changed for customer. No further issues at this point. Collected Sc.

Near Duberry Ridge, Fair Oaks Ranch, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL ADB1400AGW1 Removed inlet valve replaced fill hose and inlet valve ran functions test no leaks all operations normal no email provided.

Near Copperglen, Converse, TX 78109
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Issue stated: DISPENSER PROBLEM. CUSTOMER LOANER FOR A MONTH. PLEASE CHECK BEFORE RE-SALE.PHYSICAL DAMAGE EXIST. Found water valve not actuating. Ordering new water valve to resolve issue. Could not find any physical damage.; ordrng 1 WPW10420083 (valve)

Near Bandera Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated that the unit isn’t making ice. Found issue to be ice clogging the fill tube to the icemaker. Can’t remove it without damaging the tube. Ordering fill tube to resolve issue.; ordrng 1 W11415785 (FILL TUBE)

Near Braeburn, Boerne, TX 78015
Colton B.

Colton B.

DISHWASHER MAYTAG MDBH955AWS2 Issue was a broken door latch. Replaced latch to resolve issue. Unit tested good. Collected SC + Part.

Near Autumn Park, San Antonio, TX 78249
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 ESTIMATE ONLY! Unit not cooling properly and not making ice. Found ice maker in proper working order just not cooling properly. Found two issues compressor not cycling properly and not pushing Freon properly. Also found UI not reading thermistors properly and not turning compressor off even during diagnostics testing. Quoted 1324.29 for P&L. Customer is going to reach out WHP to try and get it covered. ; rqstng P&A on 1 W10276644 (compressor) and 1 W10862400 (cntrl-elec)

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP GAS JENN-AIR JGD3536GS00 Installed deflector plate at blower replaced cals and tested unit all operations normal. No more erratic sparking ignition is fast and flame good.

Near New Sulphur Springs Rd, San Antonio, TX 78263
Tommy B.

Tommy B.

VENTHOODS UNKNOWN WVW51UC0HV0 The part does not have the same wiring harness as the existing part. Parts team alerted and helping research issues.; saved tckt

Near Parkview Terrace, Boerne, TX 78006
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHEN AID KEBS209BSS00 Customer stated that the unit went dark at the UI after baking for one hour at 400. Called techline spoke to Steve.SR7727385981. Swapped out the thermal fuse and explained to the customer about opening the door after cooling to cool being the issue. Collected service call.

Near Cool Water Ranch Rd, , TX 78624
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW4 "Removed broken lid assembly replaced both hinges and installed new lid, cleared lid lock error code ran automatic verification cycle all operations normal. No email provided."

Near County Rd 401, Floresville, TX 78114
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRSC703HPS00 Issue stated by customer: refrigerator section not cooling. Freezer section is fine. Found refrigerator at 50degrees. Pulled unit apart and found fridge coils frozen over. Water reservoir link was leaking water freezing over refrigerators coils. Ordering parts.; ordrng 1 W10316760 (thermistor) and 1 W10777986 (WIRE) and 1 W11098695 (fan-scroll) and 1 W11204869 (reservoir) and 1 WP2300868 (fitting)

Near Antoine Forest Dr, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived at the customers home and discovered more ice accumulating in the freezer section. Gasket seal appears to be loose from the door slightly. Customer is returning the unit to the retailer therefore no repairs are necessary.

Near Mustang Trail, Kerrville, TX 78028
Tommy B.

Tommy B.

WASHER AMANA NTW4516FW3 Control did not fully resolve issue. Unit is now powering on but the latch isn’t functioning properly. Ordering latch to resolve issue. ; ordrng 1 W11307244 (latch)

Near S US Hwy 87, Fredericksburg, TX 78624
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHEN AID KODE900HBS00 Unit showing f6e4 UI/ control mismatch. Per tech sheet ordering console and both controls to resolve the issue. Console is psp item; ordrng 2 W11294388 (cntrl-elec)s and 1 W11399171 (CONSOLE)

Near Windermere Dr, Boerne, TX 78015
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUID308ESS1 Last trip found faulty bin thermistor. Replaced bin thermistor to resolve issues. Collected part cost. Didn’t charge more labor for repair due to previous repair under 90 days.

Near Buroak Ridge, San Antonio, TX 78248
Adam H.

Adam H.

DISHWASHER AMANA ADB1400AGW1 Inspection of unit shows latch mechanism for soap dispenser broken. Replaced to Resolve issue

Near Walnut Hills Dr, Corpus Christi, TX 78413
Christian G.

Christian G.

DRYER WHIRLPOOL WED8000DW4 "Issue stated: DRYER MALFUNCTIONING, DOESN’T DRY, TURNS OFF, NOT RELIABLE, PURCHASING DIFFERENT. Plugged in unit, unit ran good and got up to temperature. Found F4E3 Restricted Airflow error code stored. Cleared error code. Unit tests good for resale."

Near Bandera Rd, San Antonio, TX 78254
Christian G.

Christian G.

DRYER WHIRLPOOL WED5000DW2 "3/13/20 9:13: 11 there 3/13 FRI, 9:06 to 9:06, Issue stated by customer: DRYER STILL TRIPPING BREAKER. Unit ran for about 5min before shutting off. Voltage tests are all good from outlet to plug and terminal block. Checked all connections to make sure they were tight. Heating element shows some black marks. Replaced heating element, unit ran for 15min before tripping breaker. Ordering wiring harness and ACU.; ordrng 1 W10640707 (harns-wire) and 1 WPW10476828 (cntrl-elec)"

Near Victory Row, San Antonio, TX 78254
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Called the number on work order at 8:34 AM and it was a wrong number. Went to the location and no one was there, new home door locked. Called Ferguson’s in Victoria to see if I could get a number for the lock box, spoke with Mike and he looked up the location. He saw the order had been canceled, Whirlpool is replacing the appliance"

Near S Juanita St, Port Lavaca, TX 77979
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Customer stated that the issue is the icemaker is not producing ice. Ran manual tests to check motor and car for water and the icemaker will not perform the latter. Ordering a new icemaker to resolve issue. Collected service call. Quoted total for repair.; ordrng 1 W10884390 (icemaker)

Near Purple Sage, Kerrville, TX 78028
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC2 "F0E5, F0E3, F7E6, F2E1, cleared error codes and tested the drive system per tech sheet, all checks out. Tested the UI , no stuck keys, suspension is good. Calibrated and performed a diagnostics test, completed with no issues or error codes"

Near Travis St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "Installed new control, the appliance powered on, calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Austwell Rd, , TX 77990
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed ice maker and tested it, the appliance and ice maker are working normal"

Near Oleander Ave, Tivoli, TX 77990
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed compressor, charged unit. Unit is holding pressure and is cooling. Issue resolved."

Near Sedalia Trail, Corpus Christi, TX 78410
John L.

John L.

REFRIGERATOR JENN-AIR JFC2089BEP00 "Installed components, issue resolved."

Near Santa Gertrudis Dr, Corpus Christi, TX 78410
John L.

John L.

WASHER MAYTAG WTW7500GC0 "Installed components, issue has been resolved."

Near Big Cyprus Bayou Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

OVEN WHIRLPOOL RBD305PRS00 Inspection of unit shows no response from uI or control board. Looking up various parts for unit shows discontinued. Customer declined any further service. Customer was charged a total of for diagnostics

Near Carlos 5th Ct, Corpus Christi, TX 78418
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8040DW0 "Installed lid, it’s working properly, no further issues"

Near Oleander Ave, Tivoli, TX 77990
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Issue with filter adapter, customer had a new filter available. Was able to remove old filter, which was stuck in place. Issue resolved."

Near Moonlite Ln, Sinton, TX 78387

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