Service History 249

Near Falfurrias, TX 78355
Adam
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows error code for unbalanced load. Inspection of unit shows impeller and gear case stripped out no way to remove wash plate from gear case without destroying have fused together. Will need to replace gear case wash plate Splutch actuator capacitor and innertub to resolve issue. Job will require authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10586077 (basket) and 1 W10597177 (actuator) and 1 W10609476 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley)
Near Kingsville, TX 78363
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWB855DC3 Inspection of unit shows multiple error codes. Off-balance load water hazard water temperature and let failure long fill no fill. Replace control board housing and lid lock to resolve issue; rqstng P&A on 1 W10787880 (latch) and 1 W11096285 (housing) and 1 W11105151 (cntrl-elec)
Near Victoria, TX 77901
Michael
Job Details: 07/22/2019
WASHER MAYTAG MVWX500XW2 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes. The appliance is draining and working properly"
Near Kingsville, TX 78363
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWB835DW4 Inspection of unit shows multiple error codes. water hazard locked rotor oversize load off balance as well as long Fill no fill and slow drain. Replace control board train from stater and clutch to resolve; ordrng 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10006494 (slider) and 1 W10275082 (slider) and 1 W10447975 (slider) and 1 W10636382 (screw) and 1 W10644129 (screw) and 1 W10727777 (pump-water) and 1 W10905022 (clutch) and 1 W11096285 (housing) and 1 W11105155 (cntrl-elec)
Near Victoria, TX 77901
Michael
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "The FF evaporator was completely frozen with a block of ice, it’s been this way for awhile creating a large block of ice, too much to defrost. Advised customer to unplug the unit and let defrost for at least 24 hours and plug it back. Ordered parts to resolve issues ; ordrng 1 W10804160 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 WPW10389152 (support)"
Near Victoria, TX 77904
Michael
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed part ordered, I was able to navigate this time on test number 3. It didn’t feel like the air baffle was working. Took FF section apart and checked, air baffle is working normal. Left appliance plugged in for 30 minutes, the temperature in the freezer was down to 57 degrees, the air flow in ff section is good, temperature was down to 69 degree. The appliance is working normal"
Near Victoria, TX 77901
Michael
Job Details: 07/22/2019
MICROWAVE WHIRLPOOL UMV1160CW6 The microwave is not heating and is putting out a burnt smell. Ordered parts to resolve issue. ; ordrng 1 W10492278 (diode) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg)
Near Victoria, TX 77905
Michael
Job Details: 07/22/2019
WASHER MAYTAG MVWB765FW0 "Error cod F3E2, F0E2, F7E9, F2E1, cleared error codes, tested the inlet valve, both temperatures and water pressure are good. Calibrated and performed a diagnostics test, completed with no error codes. Tested good on manual spin and agitation cycles. Advised customer the issue may have been due to over suds, the appliance is working normal"
Near Kingsville, TX 78363
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWB835DW1 Inspection of unit shows proper voltage but still no power to Consol or control board. Replace consul and control board to resolve issue. Job will need authorization. Called customer to let them know the situation no answer left a voicemail stating what will be ordered and if they had any other questions to contact the office; rqstng P&A on 1 W10650404 (console asm (wht)) and 1 W10858075 (cntrl-elec)
Near Victoria, TX 77901
Michael
Job Details: 07/22/2019
RANGE AMANA ACR4303MFW3 "The cooktop is working normal, the oven does not heat at all, tried different settings, the bake elements don’t come on. Ordered control to resolve the issue ; ordrng 1 W10904901 (cntrl-elec)"
Near Robstown, TX 78380
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWC565FW0 Install components calibrated unit. Ran confirmation issue resolved
Near Victoria, TX 77904
Michael
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F4E3 error code, checked all connections. The appliance wouldn’t go into wash mode, bad motor. Ordered part to resolve issue ; ordrng 1 W11085683 (pump&motor)"
Near Premont, TX 78375
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for long fill no fill. Customer complaint of knocking or grinding noise inside unit unable to duplicate noise but manual testing of spin cycle and agitate show good working condition. Customer also states unit will stay running and start cycles on its own. Replaced water pump water inlet valve and control board to resolve issues; ordrng 1 W10727777 (pump-water) and 1 W10869800 (valve) and 1 W11101488 (cntrl-elec)
Near Pulaski, VA 24301
Chris S.
Job Details: 07/22/2019
RANGE WHIRLPOOL WFE770H0FZ1 Installed control and checked operation. All operations check ok.
Near Alice, TX 78332
Adam
Job Details: 07/22/2019
RANGE WHIRLPOOL AGR6303MFS0 "Customer complaint of oven not coming to temperature. Customer also states control board has not worked in a couple of months. Ordering regulator and electric control and pre-ID part igniter to resolve issues. Job will need authorization; rqstng P&A on 1 9758079 (igniter,bake) and 1 W10602001 (valve-gas) and 1 W10856295 (cntrl-elec)"
Near Robstown, TX 78380
Adam
Job Details: 07/22/2019
RANGE MAYTAG MGR6600FW1 Inspection of unit shows orifice broke off inside of orifice holder replace both to resolve issue; ordrng 1 W10347414 (spud-orfce) and 1 W10474162 (holder-orf)
Near Bishop, TX 78343
Adam
Job Details: 07/22/2019
WASHER MAYTAG MVWX655DW1 Inspection of unit shows unit will not agitate. Have previously replaced clutch actuator is she still persisted. Replace gearcase actuator washplat capacitor clutch and herb drive to resolve issue. Job will require authorization; rqstng P&A on 6 8533953 (screw)s and 1 W10006481 (gearcase) and 1 W10239971 (SPLUTCH ) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw)
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/22/2019
M/W OTR WHIRLPOOL WMH31017HS2 Fuse was open. Installed fuse and checked operation. All operations check ok. ; used 1 w10138793 (FUSE) from stock
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/22/2019
DRYER MAYTAG MED6630HW0 Exhaust tube was vibrating on the sheet metal frame. Installed a foam space and checked operation. All operations check ok. ; used 1 WPW10221048 (SPACER) from stock
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/22/2019
OVEN WHIRLPOOL WFE540H0ES2 "Installed control,wire harness and terminal block. Checked. operation. All operations check ok."
Near Hiwassee, VA 24347
Chris S.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Installed icemaker and UI. Checked operation. All operations check ok.
Near Roanoke, VA 24018
Chris S.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed evaporator motor with wire harness and checked operation. All operations check ok.
Near Roanoke, VA 24015
Chris S.
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW8040DW1 Control board is getting proper voltage but isn’t responding. Customer will decide if they want to do the repair.
Near Roanoke, VA 24013
Chris S.
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW4816FW2 Customer had multiple concerns and questions. Instructed customer on general usage. Did service diagnostic cycle and recalibrated washer. All operations check ok.
Near Draper, VA 24324
Chris S.
Job Details: 07/22/2019
FREEZER WHIRLPOOL WRT318FZDW01 Unit is cooling while I’m here customer said that the control randomly changes temperature settings and turned off completely a few times. Will replace the control board. ; rqstng P&A on 1 W11085365 (cntrl-elec)
Near Roanoke, VA 24012
Chris S.
Job Details: 07/22/2019
LAUNDRY MAYTAG MVWB865GW0 Installed valve and recalibrated washer. All operations check ok.
Near Radford, VA 24141
Chris S.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRS335FDDW00 Evaporator drain was clogged. Cleared drain and removed ice buildup. Turned on the water and discovered the valve is broken. ; ordrng 1 WPW10179146 (valve-inlt)
Near Troutville, VA 24175
Chris S.
Job Details: 07/22/2019
WASHER ROPER RTW4516FW1 Found F8E1 error code. Adjusted and secured drain hose with wire tie. Also checked cold and hot water inlet valve. All operations check ok. Recalibrated unit. ; used 1 WP8567668 (WIRE TIE ) from stock
Near Christiansburg, VA 24073
Chris S.
Job Details: 07/22/2019
WASHER WHIRLPOOL WFW85HEFC1 Found error code F3E1 pressure switch has 5 volts dc from control. Will replace pressure switch and pressure switch hose. ; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)
Near Hollins, VA 24019
Chris S.
Job Details: 07/22/2019
WASHER MAYTAG MVWC565FW0 Shift actuator is no longer sensing basket speed. Replaced actuator and checked operation. All operations check ok. ; used 1 W10913953 (ACTUATOR ) from stock
Near Roanoke, VA 24019
Chris S.
Job Details: 07/22/2019
OVEN WHIRLPOOL WGE555S0BS02 Installed both control knobs. All operations check ok.
Near Roanoke, VA 24017
Chris S.
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW4816FW2 Found error code F5E2 replaced lid latch and checked operation. All operations check ok. ; used 1 W11307244 (LATCH) from stock
Near Christiansburg, VA 24073
Chris S.
Job Details: 07/22/2019
ICEMAKER WHIRLPOOL WRX988SIBM01 Freezer is still warming up. Fridge is back cooling a bit better which indicates a sealed system leak Will pre authorize repair with Lowe’s. Will install all the parts when we repair the sealed system. ; rqstng P&A on 1 W11116006 (evaporator)
Near Mount Vernon, AR 72111
Doug M.
Job Details: 07/22/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 Manufacturer is exchanging the unit
Near Bryant, AR 72022
Doug M.
Job Details: 07/22/2019
DRYER MAYTAG MEDC465HW0 "Inspected unit for long dry times,checked heat cycle checked ok,found customer is using metal foil vent exceeding 8 feet in length,showed customer installation instructions and explained reason for long dry times per installation instructions,verified normal operation unit checks ok"
Near Mabelvale, AR 72103
Doug M.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Inspected unit for door closure issues, found customer is expecting doors to close on their own, found unit to be undeveloped,raised front legs to level unit doors closing as designed unit checks ok"
Near Greenbrier, AR 72058
Doug M.
Job Details: 07/22/2019
ICEMAKER WHIRLPOOL GI1500XHW4 "Inspected unit for not making ice ran test cycle found water not cascading over evaporator plate, found water tube disconnected,reset water tube,ran test cycle found ice forming on evaporator plate,cleaned coils,operation checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 07/22/2019
WASHER WHIRLPOOL WTW4855HW1 "Inspected unit for no operation, performed service diagnostics found f9e1 error code long drain,performed manual test found when draining the stand pipe backing up with water not allowing unit to drain properly, informed customer stand pipe is overflowing will need to call plumber to have issue resolved,verified normal operation unit checks ok"
Near Sherwood, AR 72120
Doug M.
Job Details: 07/22/2019
REFRIGERATOR MAYTAG MFI2569YEM "Replaced door gaskets due to being torn not allowing for good seal to cabinet,tested unit for proper operation unit checks ok"
Near Daleville, VA 24083
Chris S.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Found E2 icemaker error code. Will replace icemaker. ; ordrng 1 WPW10764668 (ice maker)
Near Little Rock, AR 72204
Doug M.
Job Details: 07/22/2019
DRYER ROPER RED4516FW0 "Inspected unit for not starting, tested incoming power did not have voltage coming in from wall outlet checked breaker, breaker not tripped,verified all fuses checked ok , informed customer needed to call electrician, unit checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 07/22/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for door closure issues,found door working as designed,explained to customer door will be hard to close by design so door will not open during operation verified normal operation unit checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 07/22/2019
DRYER WHIRLPOOL WED5000DW2 "Inspected unit for not heating, tested incoming voltage 240v checked ok,tested thermal cutoff checked ok,tested heat element did not have resistance found burnt coil on element,replaced heat element unit,tested unit operation checks ; used 1 279838 (ELEMENT) from stock"
Near Little Rock, AR 72211
Doug M.
Job Details: 07/22/2019
WASHER MAYTAG MHW7100DC0 "Inspected unit for drain issue,performed service diagnostics found f9e1,f8e3,f3e1 error codes,performed manual test found unit is draining,checked air trap checked ok,diagnosed to need pressure switch and pressure hose; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)"
Near Little Rock, AR 72202
Doug M.
Job Details: 07/22/2019
N/A N/A n/a "Installed power cord due to no resistance not allowing power to unit,tested unit on separate outlet than where unit is installed due to outlet in cabinet behind exhaust vent not allowing unit to be plugged in without forcing cord into outlet that which caused cord issue in the first place,unit checks ok"
Near Little Rock, AR 72209
Doug M.
Job Details: 07/22/2019
REFRIG WHIRLPOOL WRS555SIHV00 "Replaced icemaker and switch per service diagnostics faulty motor and switch,tested unit operation checks ok"
Near Hensley, AR 72065
Doug M.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL EL88TRRWS03 "Inspected unit found gurgling sound coming from sealed system,found ice forming on suction line,evacuated system,performed vacuum,recharged unit,operation checks ok"
Near Little Rock, AR 72205
Doug M.
Job Details: 07/22/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Inspected unit for not starting,found unit would fill wash motor not starting,verified 120v to motor diagnosed to need pump motor assembly ; ordrng 1 W11087376 (pump&motor)"
Near Maumelle, AR 72113
Doug M.
Job Details: 07/22/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Inspected unit for not cooling,found no frost pattern on evaporator,performed amp test found 3.82 amps with compressor running,diagnosed to need compressor ; ordrng 1 W11092625 (compressor)"
Near Little Rock, AR 72206
Doug M.
Job Details: 07/22/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 "Inspected unit for noisy operation , found when damper door is open/closing motor is very noisy and vibrating diagnosed to need diffuser assembly ; ordrng 1 W11236851 (diffuser)"
Near Malvern, AR 72104
Doug M.
Job Details: 07/22/2019
FREEZER UNKNOWN LSXS26386D "Inspected unit for not cooling found ice build on top of evaporator,found defrost working,called LG tech line,said to replace evaporator and compressor ; rqstng P&A on 1 ADL74760902 (EVAPORATOR ) and 1 TCA36511310 (COMPRESSOR )"
Near Corpus Christi, TX 78418
Martin V.
Job Details: 07/09/2019
WASHER AMANA NTW4655EW0 Costumer issue not working replaced parts ordered now it’s working
Near Corpus Christi, TX 78413
Martin V.
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW4616FW2 Costumer issue not locking replaced lid lock now it’s working
Near Corpus Christi, TX 78413
Martin V.
Job Details: 07/09/2019
OVEN WHIRLPOOL WOS51EC0HS00 Costumer issue long pre heat replaced control and panel now it’s working
Near Corpus Christi, TX 78405
Martin V.
Job Details: 07/09/2019
RANGE WHIRLPOOL WFG505M0BS3 Costumer issue bake not worth have to reschedule when part get here ; schdld next appmnt for 7/10 WED !
Near Kingsville, TX 78363
Martin V.
Job Details: 07/09/2019
WASHER MAYTAG MVWB865GW0 Costumer issue not working not filling found issue to be the valv have to reschedule when part get here ; ordrng 1 W11165546 (VALVE)
Near Kingsville, TX 78363
Martin V.
Job Details: 07/09/2019
WASHER MAYTAG MVWB855DC Called costumer needs to reschedule ; saved tckt
Near Kingsville, TX 78363
Martin V.
Job Details: 07/09/2019
WASHER MAYTAG MVWB865GW0 Costumer issue not working replaced parts ordered now it’s working
Near Victoria, TX 77905
Michael
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer complaint, ice maker making too much ice. Found the ice chute seal was not on properly, not making a proper seal allowing air to get in. Refrigerator temperature was set at 40 degrees, set it on recommended 38 degrees. Tested the ice maker, ice rotated and called for water, the ice maker and appliance are working normal ."
Near Victoria, TX 77905
Michael
Job Details: 07/09/2019
REFRIGERATOR KITCHEN AID KSSS48QTX03 Nothing was running on the appliance fans/compressor. Per service pointer ordered control board kit to resolve issue. ordrng 1 W10789107 (cntrl-elec)
Near Corpus Christi, TX 78413
Martin V.
Job Details: 07/09/2019
ICEMAKER KITCHENAID KUIS18PNZB1 Costumer issue not to ice replaced the pump and thermistor now it’s making ice
Near , TX 77905
Michael
Job Details: 07/09/2019
WASHER AMANA NTW4605EW0 "Installed part ordered, calibrated and performed a diagnostics test. The the appliance is working normal"
Near Victoria, TX 77905
Michael
Job Details: 07/09/2019
WASHER MAYTAG MVWB835DW4 "Installed part ordered, calibrated and performed a diagnostics test, the appliance is working normal"
Near Port O'Connor, TX 77982
Michael
Job Details: 07/09/2019
RANGE KITCHENAID KDRS467VSS04 "Installed new UI PER Bruce on my first trip SR 7725277351. The fan still doesn’t stay on, after preheated to 350 degrees. Called and Spoke with Bruce and asked him if the appliance was working as designed. After reading up on it he said the fan wouldn’t stay on unless it was 450 or higher. I set temperature to 500 degrees and turned off the oven and the fan stayed on. The customer did say she brooks a lot. The appliance is working normal, I also adjusted the feet to make it level."
Near Premont, TX 78375
Adam
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Installed all components issue resolved.
Near Bishop, TX 78343
Adam
Job Details: 07/09/2019
WASHER MAYTAG MVWX655DW1 installed all components calibrated unit. Ran quick test cycle all functions work as intended. Issue resolved
Near Corpus Christi, TX 78411
Adam
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Sr# 7725288347 .customers complaint of right side door opens too quickly and stops suddenly customer does not think the door should do that. Replaced both hinges on top and bottom of door. Customer States door is still not correct call tech line for documentation of this issue. Tech line states door works as designed. Nothing that can be replaced will resolve the speed of the door. Customer can always contact customer service. Issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 07/09/2019
WASHER MAYTAG MVWX655DW1 Do not have parts to complete this job. Called customer left a voicemail stating the issue and the apology explain to customer that I will be contacting my boss to let them know of the situation.; saved tckt
Near Corpus Christi, TX 78418
Adam
Job Details: 07/09/2019
MICROWAVE KITCHENAID KMCS3022GSS0 Sr77258374. Customer has refused to pay service call charge. Spoke with Amanda in the office. No further service calls to this customer
Near Corpus Christi, TX 78418
Adam
Job Details: 07/09/2019
DRYER MAYTAG MEDX655DW1 Install component issue salt
Near Corpus Christi, TX 78418
Adam
Job Details: 07/09/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 148.75 labor +105.00 service call crp parts = 253.75+tax 20.93 comes out to 274.68. Sr# 7725295826. Flickering lights still in issue call tech line to troubleshoot. Tech line suggest replacing freezer light and rocker switch to resolve issue. All parts are CRP order light switch and light module to resolve issue.; ordrng 1 C3680310V (switch- li) and 1 W10843353 (module)
Near Port Aransas, TX 78373
Adam
Job Details: 07/09/2019
REFRIGERATOR KITCHENAID KFCS22EVMS8 Unable to contact service team business hours show them as closed for the day rescheduling appointment for next Monday the 15th. Someone may or may not be available at the location but customer is available over the phone and can make payment over the phone as well; saved tckt
Near Victoria, TX 77904
Michael
Job Details: 07/09/2019
RANGE WHIRLPOOL WFG525S0HS1 "Installed part ordered, no further issues"
Near Victoria, TX 77904
Michael
Job Details: 07/09/2019
OVEN WHIRLPOOL WFE715H0ES0 "I didn’t have the part, called and advised customer. Called and spoke with Nick and he was to look into it. ; O-emld tckt"
Near Victoria, TX 77905
Michael
Job Details: 07/09/2019
WASHER MAYTAG MVWC565FW0 "Error code F5E2, cleared error code and tested the lid, bad lid lock, ordered part to resolve issue. ; ordrng 1 W11307244 (latch)"
Near Port Lavaca, TX 77979
Michael
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW5000DW1 "Installed parts ordered, calibrated and performed a diagnostics test, the appliance is working normal. Tested the spin cycle on manual test and it’s making a loud screeching noise and then goes away as it gets up to speed. Ordered a belt and another gearcase just in case. ; ordrng 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Near Port Lavaca, TX 77979
Michael
Job Details: 07/09/2019
DRYER AMANA NED4655EW1 "the dryer was not heating up, tested fuses, had bad element. Installed parts ordered, appliance is working normal"
Near Seadrift, TX 77983
Michael
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW8000DW4 "Error code F0E4, F2E1, F3E2, cleared error codes, calibrated and performed a diagnostics test, completed with no error codes. Tested the water valve manual test, all checks"
Near Seadrift, TX 77983
Michael
Job Details: 07/09/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Found water leaking at inlet valve, it was cross threaded. Turned water off, unscrewed the adapter and took Teflon tape that was on there and was able to screw it back on correctly, no further issues"
Near Port Aransas, TX 78373
Adam
Job Details: 07/09/2019
WASHER WHIRLPOOL WFW6620HC0 Inspection of unit shows error code for off-balance load. Further testing of units produces loud banging or thumping coming from unit in spin cycle. Unit will not reach max RPMs and spin cycle leaving clothes soaking wet. Notes for the service call state to call tech line when in home with customer at time of arrival tech line was closed unable to contact tech line. Order drum assembly shocks and rotor stater and pump assembly to resolve issue.; ordrng 1 W10797525 (screw) and 1 W10916241 (rotor) and 1 W10918608 (pump-water) and 1 W10921087 (stator) and 1 W10921996 (DRUM ASSEMBLY ) and 1 W11035597 (screw) and 1 W11094464 (DAMPER ASSEMBLY)
Near Tivoli, TX 77990
Michael
Job Details: 07/09/2019
WASHER WHIRLPOOL WTW8040DW0 "Error code F0E5, F7E8, and F2E1, cleared error codes, calibrated and performed an automatic diagnostics test, completed with no error codes. Tested the spin and agitation cycles on manual. The appliance is working normal."
Near Dublin, VA 24084
Chris S.
Job Details: 07/05/2019
WASHER WHIRLPOOL WTW8040DW4 Found F6E2 error code and UI isn’t responding properly. Control board diagnostic led is flashing and output voltage is correct. Indicating control board is functioning correctly. Will replace the UI. ; ordrng 1
Near Roanoke, VA 24012
Chris S.
Job Details: 07/05/2019
DRYER WHIRLPOOL WED7990FW0 We will replace both the UI and the control as both have been working intermittently. ; ordrng 1 W10919210 (panel-cntl) and 1 W11038309 (cntrl-elec)
Near Salem, VA 24153
Chris S.
Job Details: 07/05/2019
AK 12 4 DOOR WHIRLPOOL WRX988SIBM03 Auger motor is getting voltage and is shorting out. Will replace motor. ; ordrng 1 W10822606 (motor) and 1 WPW10347114 (shaft)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 Replacement door dented upon arrival. Needs another door. Unit 302 building 911; ordrng 1 LW10798951 (dor-fip)
Near Roanoke, VA 24014
Chris S.
Job Details: 07/05/2019
RANGE WHIRLPOOL KSDB900ESS3 Installed side panel. Everything looks good. Checked operation of the top and oven. All operations check ok. ; pckd up 1 WPW10162245 (panel-side)
Near Roanoke, VA 24019
Chris S.
Job Details: 07/05/2019
FREEZER WHIRLPOOL WRX986SIHZ00 Face frame in the freezer section has a sight dish close to the right lower corner. Documented with tech line. I lowered door slightly and sealed face frame with adhesive all the way around. Also heated and massaged door gasket in the problem area. Customer will continue to observe. ; used 1 8201711 (ADHESIVE ) from stock
Near Pulaski, VA 24301
Uriah B.
Job Details: 07/05/2019
WASHER MAYTAG MVWC415EW1 Replaced control. All checks ok now.
Near Radford, VA 24141
Uriah B.
Job Details: 07/05/2019
DRYER WHIRLPOOL WED4815EW1 "Found shorted element. Found blown fuse. Replaced both. Checks ok. ; used 1 279838 (ELEMENT), and 1 WP3392519 (FUSE) from stock"
Near Salem, VA 24153
Chris S.
Job Details: 07/05/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Unit had been repaired previously while at Lowe’s. UI drier and compressor had been installed I was therefore able to pinpoint leak. Leak was located in the condenser coil connection. I didn’t install the evaporator as there was no leak present. All operations check ok.
Near Pulaski, VA 24301
Uriah B.
Job Details: 07/05/2019
OVEN WHIRLPOOL WFC150M0EB3 Inconsistent electric coming through the receptacle. Could not get consistent reading. Fuse ok. Elements checked ok. Cx to call electrician. If callback and electrician says everything ok. Pre order control.
Near Corpus Christi, TX 78410
Martin V.
Job Details: 07/03/2019
RANGE WHIRLPOOL WFE320M0ES2 Costumer issue not working have to reschedule when part get here ; ordrng 1 W11122560 (cntrl-elec) and 1 W11281687 (LIGHT SOCKET)
Near Bishop, TX 78343
Adam
Job Details: 07/03/2019
WASHER MAYTAG MVWX655DW1 Sr# 7725232067 customer complaint of continuous running sound. Inspection of unit shows drain pump lock believe due to incorrect placement of drain hose. Spoke with tech line about repeat issue of washer ending in rinse cycle and not completing wash. After speaking with tech line about results of testing they suggest replacing actuator. Replace actuator and clutch assembly to resolve issue.; ordrng 1 W10006353 (SPLUTCH ) and 1 W10597177 (actuator)
Near Bishop, TX 78343
Adam
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Inspection of unit shows Power for unit is dropping off and on. Replaced power supply and control board to resolve issue.; rqstng P&A on 1 W10453401 (cntrl-elec) and 1 W10774170 (cntrl-elec)
Near Corpus Christi, TX 78413
Martin V.
Job Details: 07/03/2019
ICEMAKER KITCHENAID KUIS18PNZB1 Have to reschedule ; schdld next appmnt for 7/5 FRI !
Near Corpus Christi, TX 78418
Martin V.
Job Details: 07/03/2019
WASHER WHIRLPOOL WTW5000DW2 Costumer issue rods broke off have to reschedule when part get here ; ordrng 1 W10512161 (tub asm) and 1 W10849477 (ring-tub) and 1 W11130362 (RODS)
Near Corpus Christi, TX 78413
Adam
Job Details: 07/03/2019
RANGE WHIRLPOOL WFE505W0HS0 Inspection of unit shows no error codes and unit is getting correct voltage. Front left burner has gone out. Replace control board and burner to resolve issues; ordrng 1 W10275048 (elmnt-surf) and 1 W11038140 (cntrl-elec)
Near Corpus Christi, TX 78418
Martin V.
Job Details: 07/03/2019
DRYER WHIRLPOOL WED4815EW1 Costumer issue control panel discolored have to reschedule when part get here ; ordrng 1 W10860906 (panel-cntl)
Near Corpus Christi, TX 78418
Martin V.
Job Details: 07/03/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Costumer issue not making ice have to reschedule when part get here ; ordrng 1 W10864518 (adapter) and 1 W11294907 (ICEMAKER )
Near Corpus Christi, TX 78418
Martin V.
Job Details: 07/03/2019
DRYER MAYTAG MEDX655DW1 Costumer issue timer not working have to reschedule when part get here ; schdld next appmnt for 7/8 MON !