Service History 248

Near San Diego, TX 78384
Adam
Job Details: 11/08/2019
WASHER MAYTAG MVWB865GW0 Customer complaint unit was shut off right after starting cycle. Inspection shows error code for stuck button. Manual testing of interface shows all buttons work as they should. Calibrated unit and ran verification cycle all issues resolved.
Near Realitos, TX 78376
Adam
Job Details: 11/08/2019
FREEZER WHIRLPOOL WZF34X18DW03 Installed component issue resolved
Near Boerne, TX 78006
Colton B.
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Customer issue is no heat dishwasher. Finding issue to be a bad heating element. Ordering one and returning. . Collected service call.; ordrng 1 W10518394 (heater)
Near Victoria, TX 77905
Michael
Job Details: 11/08/2019
DRYER WHIRLPOOL WGD8900BC0 "Installed part ordered, door is closing properly"
Near San Antonio, TX 78216
Steven G.
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KSF26C6XYY04 Checked unit ice maker assembly found water flow cutoff to ice maker only. Ordering parts will return ; ordrng 1 W10238100 and 1 W10341320 and 1 W10341545
Near Victoria, TX 77901
Michael
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "When I removed the the fan assembly the red wire was broken off. Installed parts ordered, the appliance is working normal"
Near Castroville, TX 78009
Justin
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced harness wire, cover evap and missing screws to secure cover in. Tested unit to complete, unit is pushing out cold air. Thermistor is correct position. ; used 1 W11033168 (HARNS-WIRE) from stock"
Near San Diego, TX 78384
Adam
Job Details: 11/08/2019
DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows good voltage into dryer and all other components check out. Customer complaint of dryer will stop mid cycle and power itself off. Further inspection of the unit the breaker and the home so dryer is not on an independent circuit. When dryer is running and you turn on a light or another source dryer will trip and power down. Advise customer to contact professional electrician. Customer states they are renting and landlord would probably not OK that. Issue resolved.
Near Alice, TX 78332
Adam
Job Details: 11/08/2019
WASHER MAYTAG MHW5630HC0 Customer cannot get unit to respond. Inspection of unit shows customer had control lock on and was unable to figure out how to turn it off. After unlocking Control proceeded to run diagnostic on unit found one error code for off balanced load. Addressed both issues with customer problems resolved.
Near Refugio, TX 78377
Michael
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Installed part ordered,the ice maker is working normal"
Near San Antonio, TX 78258
Devon F.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint was unit not dispensing ice nor water. Replaced auger motor, inlet valve and ice door problem not solved. Ordering control board to resolve issue.; ordrng 1 W11196400 (cntrl-elec)"
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/08/2019
WASHER WHIRLPOOL WTW7300DW0 Ordered parts to resolve issues. Leaking around heater. Cracked inner tub. ; rqstng P&A on 1 W10752918 (heater) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket)
Near San Antonio, TX 78253
Richard G.
Job Details: 11/08/2019
WASHER MAYTAG MVWX655DW1 "Replaced hub and control. Entered diagnostics and ran calibration. Ran automatic test and all steps passed. Put unit in rinse and spin cycle, everything worked well. Tested to complete. Unit is good to go. Spoke with customer about survey leave behind.; used 1 W10528947 (HUB), and 1 W11116592 (CONTROL ) from stock"
Near San Antonio, TX 78231
Jesus C.
Job Details: 11/08/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 Freezer door gasket not sealing properly. Could not reshape gasket. Will order new gasket. ; ordrng 1 W10443320 (gasket-fip)
Near Bulverde, TX 78163
Jim G.
Job Details: 11/08/2019
WASHER MAYTAG MVWB725BW Replaced cap. Issue resolved. Please bill Lowe’s warranty plan.
Near San Antonio, TX 78230
Tommy B.
Job Details: 11/08/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HW3 Called techline spoke to Dustin. Tested for voltage at filter board receiving 120V. Checked the EP1 pin 1 (Brown) to EP1 PIN 7 (pink). No voltage. Checked the cavity thermostat and no voltage even when grounded to chassis. Ordering filter board to resolve issue.; ordrng 1 W10422269 (filter)
Near San Antonio, TX 78209
Steven G.
Job Details: 11/08/2019
DRYER WHIRLPOOL WED8620HW "Unit operating as should. They have just cleaned vent. Customer using automatic cycle, advised to switch to timed cycle."
Near Garden Ridge, TX 78266
S. L.
Job Details: 11/08/2019
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Found UI not displaying, disconnected power checked connections and ohmed wire harness from P1-4 to P1-3 and P1-5 to P1-4 per tech sheet all these test good. Called tech line spoke to Rick SR number 7726325036 found good voltage incoming and dc voltage to UI per Rick since harness tested good replace ACU rescheduling 11/12.; ordrng 1 W11253186 (ACU)"
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/08/2019
OVEN ELECTRIC (D KITCHEN AID KODE500ESS00 Last trip found faulty electronic controls sensor and door latch. Replaced all parts to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78245
Justin
Job Details: 11/08/2019
RANGE WHIRLPOOL WFC310S0EB3 "Found terminal block burnt on unit, will need to order new one and schedule for next week. ; ordrng 1 WPW10245259 (block-term)"
Near San Antonio, TX 78209
Steven G.
Job Details: 11/08/2019
RANGE WHIRLPOOL WEG745H0FH0 "Replaced regulator valve, tested unit good to go."
Near Boerne, TX 78015
Colton B.
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KSSC48QMS01 Customer concern was that refrigerator compartment was not cooling to recommend temperature. Found ice in the air ports coming from freezer to refrigerator. Freezer set to -5 degrees. Defrosted air channels and recommended turning freezer temperature up to 0 to resolve issue. Collected service call.
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked dishwasher. Found no cracks or issues with drain hose or drain pump. Units is working as designed.
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/08/2019
REFRIGERATOR MAYTAG WRX988SIBM01 Replaced ice chute and separator. Unit is functioning as designed. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/08/2019
DISHWASHER MAYTAG MDB4949SDE3 Customer stated that the unit doesn’t complete cycles. Running about 5 minutes and then draining. Ran diagnostics and found error codes F8E3 F3E2 F8E4 F6E4. Swapped out the drain pump and motor and ran diagnostic cycle. Error code F8E3 indicating shorted drain pump. Ordering drain pump to resolve issue. ; rqstng P&A on 1 WPW10348269 (drain pump)
Near Boerne, TX 78006
Colton B.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV01 Customer issue was that the fresh food section door closes lightly on its own. Unit is level as well as doors. Hinges look okay. Instructed customer that it could be because the door shelves aren’t full so there’s not enough weight in the door to get it to slam shut. Also that these style of hinges tend to require following through with your hand. Customer states he will be calling Lowe’s.
Near San Antonio, TX 78245
Justin
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Found door switch broken, door switch area has a crack around it as well. Will need epoxy kit and door switch to fix issue ; ordrng 1 4387478 (socket) and 1 8201700 (repair kit) and 1 W11216993 (bulb-light) and 1 WP1118894 (light switch)"
Near San Antonio, TX 78258
Devon F.
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint was unit was leaking replaced fill hose to resolve issue, unit is operating as designed."
Near San Antonio, TX 78233
S. L.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRS576FIDM00 "Found icemaker ejector fingers sticking intermittently checked operations all functions working but intermittently ejector issue with ice maker found service pointer W10796674A which addresses issue by replacing ice maker customer decides,to,do repair within 90 days. Advised of pf survey and paper.; rqstng P&A on 1 WPW10251076 (icemaker)"
Near San Antonio, TX 78232
Devon F.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Customer complaint was unit seal broken. Replaced unit door unit is operating as designed.
Near San Antonio, TX 78253
Justin
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "2 small dents on right door, took pictures and will order door. Door takes anywhere from 4 to 12 weeks to come in. ; ordrng 1 W10757549 (dor-fip ss)"
Near San Antonio, TX 78257
Christian G.
Job Details: 11/08/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS Job completed previously. Confirmed with appliance supervisor. Unit test good.
Near Boerne, TX 78006
Colton B.
Job Details: 11/08/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 "Cue issue was a bad UI panel. Replaced panel, unit is not operating as intended."
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/08/2019
MICROWAVE OVEN JENN-AIR JMW2427DS01 Ran diagnostics and revealed era code customer stated prior to arrival through dispatch. Determined that the unit needs a new magnetron. Ordering parts to resolve issue.; ordrng 1 W11098747 (magnetron)
Near San Antonio, TX 78250
Richard G.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Customer states that the temps have improved since I cleared out the ice on the evaporator. Temps are in acceptable range. Replaced rc thermistor. Tested to complete. Unit is good to go. Spoke with customer about survey leave behind.
Near San Antonio, TX 78245
Richard G.
Job Details: 11/08/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Replaced control panel, previous control panel had a black line across it when I arrived. Unit is still showing as a dual oven on the screen. Need to order control.; ordrng 1 W11261165 (cntrl-elec)"
Near Helotes, TX 78023
Richard G.
Job Details: 11/08/2019
ICEMAKER (STANDA KITCHEN AID KUIX535HPS00 "Customer complaint is of a humming noise coming from the icemaker. Also states it does not always make ice and sometimes it leaks. Customer also states that the top, front of unit gets very hot.States someone was here to work on the cabinet and drain and had to unplug the machine. When I arrived there was ice in the bin and no water detected on the floor. Customer states there was some water on the floor this morning. Entered diagnostics. Ran unit through automatic test and all steps passed. Pulled unit out of cabinet. Did not see any evidence of water on the floor. Checked pump, valves, and all tubing connections. No leaks detected. Drain tube goes into “Mister Drain” which goes into a hole in the floor. Snapped quick pic. Did not find any issues with unit. Placed leak detection sheet under unit and instructed customer to monitor for additional leaks and call us if issues continue. Also recommended getting the noises on video since they were
Near San Antonio, TX 78023
Richard G.
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced drain pump. Unit is now draining. Tested to complete. Unit is good to go. Spoke with customer about survey leave behind.
Near San Antonio, TX 78260
Steven G.
Job Details: 11/08/2019
DRYER WHIRLPOOL WED7400XW0 Customer complaint that unit squeaks. Replaced pulley and belt to resolve issue
Near Selma, TX 78154
S. L.
Job Details: 11/08/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 Customer thought unit under warranty explained that unit over year needs authorization from Whirlpool customer does not want to pay service fee and will call Whirlpool
Near Cibolo, TX 78108
S. L.
Job Details: 11/08/2019
WASHER WHIRLPOOL WTW7500GC0 Called techline spoke to Mike sr 7726322150 found overload error code cleared code mike explained when groundwater temperature changes the unit will compensate with hot or cold water to match what control has factory programmed for wash regardless of what customer sets unit to. Other concern was timer adds time when washing he explained that this is normal too that time on display only estimate and will vary with load size and temperature of groundwater. All operations normal.
Near San Antonio, TX 78248
Jesus C.
Job Details: 11/08/2019
COOKTOP ELECTRIC KITCHENAID KCED600GSS01 Installed new switches and bezels. Tested cooktop. All burners are working properly. No further issues. Tested to complete.
Near San Antonio, TX 78253
Richard G.
Job Details: 11/08/2019
DRYER MAYTAG MEDC465HW0 "Replaced inner door, hinges, front panel, outer door, and seal. Door now closes properly. Unit is good to go. Spoke with customer about survey leave behind."
Near Boerne, TX 78015
Douglas H.
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Unit not cooling properly. Not a SS issue. Found cause faulty defrost thermostat. Ordering EVAP harness to resolve issues needs Auth ; rqstng P&A on 1 W11032800 (motor-evap)
Near San Antonio, TX 78260
Devon F.
Job Details: 11/08/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit screen turns black and unit keeps shutting off when in use. Ordering new control panel and board to resolve issue.; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (CONTROL PANEL)
Near San Antonio, TX 78266
Steven G.
Job Details: 11/08/2019
REFRIGERATOR KITCHEN AID KRFC704FBS00 "Checked refrigerator found unit not cooling, ordered compressor ; ordrng 1 W11025999 (COMPRESSOR )"
Near Terrell Hills, TX 78209
Devon F.
Job Details: 11/08/2019
WASHER WHIRLPOOL WFW92HEFC0 "Customer complaint was unit leaking, took top panel off see water coming from small crack in dispenser housing. Ordering new dispenser housing to resolve issue.; ordrng 1 W10862190 (dispenser)"
Near San Antonio, TX 78261
Steven G.
Job Details: 11/08/2019
COOKTOP ELECTRIC KITCHENAID KICU569XSS00 "Checked cooktop found 3quart pot boils within 5 minutes the 8 quart kept cycling on and off advised tech line SR7726299382 agreed the pot does not have enough metal content customer to get new pot, unit is working normal."
Near Selma, TX 78154
S. L.
Job Details: 11/08/2019
MW-HOOD COMBO MAYTAG MMV4206FZ2 Customer thought unit under warranty explained that unit over year needs authorization from Whirlpool customer does not want to pay service fee and will call Whirlpool
Near San Antonio, TX 78260
Steven G.
Job Details: 11/08/2019
ICEMAKER (STANDA KITCHENAID KUIX305ESS1 "Checked ice maker found broken cutter grid and water dripping from water valve. Ran two harvest cycles and both times had a good sheet of ice, went back to home and replaced cutter grid, water valve and hose ran cycle unit is working normal now."
Near San Antonio, TX 78232
Devon F.
Job Details: 11/08/2019
RANGE KITCHEN AID KESS907SSS Customer complaint was unit panel don’t not power on. Ordering new control board to resolve issue.; ordrng 1 W10181438 (cntrl-elec)
Near San Antonio, TX 78250
Tommy B.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Last visit found ice on evaporator. Unit has ice in ice trays and frozen food has not thawed. Compressor is very hot to the touch and line running to the condenser is also hot to the touch. Spoke to DH with regards to proper sealed systems function and based on the description he recommends ordering a compressor due to partially restricted system.; ordrng 1 W10507884 (compressor)
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 11/08/2019
DRYER WHIRLPOOL WGD8000DW4 "Checked dryer. Checked ignitor, motor, valve. All working as designed. Checked for error codes .No issues with dryer. Job complete."
Near San Antonio, TX 78254
Richard G.
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer called while I was waiting, wants to reschedule for next Friday. If possible, she wants first appointment.; schdld next appmnt for 11/15 FRI !"
Near San Antonio, TX 78254
Richard G.
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer showed leak detection sheet from last visit, water spots on the sheet are located in back/mid right area of sheet. Found water spots around motor and possibly around seal going into tub. Also found rusting on drain pump. Ordering pump and motor assembly and drain pump.; ordrng 1 W10876537 (drain pump) and 1 WPW10671941 (pump&motor)"
Near Converse, TX 78109
S. L.
Job Details: 11/08/2019
RANGE WHIRLPOOL WFG515S0ES1 "Goods date 11/27/18 Found corroded caps and bases ordering new caps and bases, call when parts come in.; ordrng 1 W10183375 (cap-burner) and 1 W10515453 (burnr-head) and 2 W10515454 (burnr-head)s and 1 W10515455 (burnr-head)"
Near San Antonio, TX 78228
Christian G.
Job Details: 11/08/2019
WASHER MAYTAG MHW5630HC0 Issue stated by customer: shipping bolts on back of washer were broken during install. Replaced bolts. Informed customer of survey.
Near San Antonio, TX 78216
Jesus C.
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Installed new UI. Tested calibration fill. Unit is dispensing properly. No further issues. Tested to complete.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/08/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer showed me the control panel and the way that she washes the clothes. Stated that there was an error code during last usage. Reviewed use and care with customer regarding cleaning cycle in addition to explaining how to maintenance the unit. Found a door lock error and cleared all error codes (F5E2 F0E1). Ran automatic test cycle and unit passed. Unit tested good now with no further issues. Collected service call.
Near San Antonio, TX 78245
Christian G.
Job Details: 11/08/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Issue stated by customer: top back element installed crooked. Broil element doesn’t stay on. Repositioned top element. Did diagnostic checks on stove, broil element working good. Voltage tests good. Unable to recreate issue. Unit test good."
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/08/2019
WASHER MAYTAG MHW5500FW1 Dispenser hose loose. Secured properly. Yes to survey and leave behind.
Near San Antonio, TX 78210
Jesus C.
Job Details: 11/08/2019
DRYER MAYTAG MEDB835DW4 Complaint is dryer will shut off before clothes are dry. Tested dryer. Heating element is short cycling. Found bad thermal cutoff. Replaced cutoff. Unit is heating good. Exhaust averages 150. No issues during testing. Tested to complete. ; used 1 279769 (THERMAL-CUTOFF) from stock
Near Hot Springs, AR 71901
Doug M.
Job Details: 11/08/2019
WASHER MAYTAG MHW3505FW0 "Inspected unit for not starting,performed service diagnostics found f9e1 error,found unit would not drain,removed water checked for debris in pump trap,trap is clear found pump motor to be locked up not allowing impeller to turn,diagnosed to need drain pump ; ordrng 1 WPW10605427 (pump-water)"
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 11/08/2019
MW-HOOD COMBO WHIRLPOOL WMH32519FS0 Replaced panel control and control. Ran microwave check operated as designed. No error codes found during tests. Job complete.
Near Piney, AR 71913
Doug M.
Job Details: 11/08/2019
FREEZER WHIRLPOOL WRT311FZDW01 "Inspected unit for not cooling found compressor kick out on over load and humming when trying to start found start windings to be shorted,diagnosed to need compressor ; ordrng 1 WPW10507886 (compressor)"
Near Lake Hamilton Township, AR 71913
Doug M.
Job Details: 11/08/2019
RANGE WHIRLPOOL GGE350LWS00 "Inspected for left front burner only working on high setting,tested burner found burner will stay on high on low setting and will not cycle,diagnosed to need burner switch and element ; ordrng 1 WP74010824 (switch- el) and 1 WPW10187838 (elmnt-surf)"
Near San Antonio, TX 78237
Jesus C.
Job Details: 11/08/2019
DRYER WHIRLPOOL WED5000DW2 Tested dryer. Will not power on. Good power supply. Found terminal block damaged. Replaced block. Tested dryer. Dryer is working properly. Good heat and airflow. No further issues. Tested to complete. ; used 1 279320 (BLOCK-TERM) from stock
Near San Antonio, TX 78253
Justin
Job Details: 11/08/2019
WASHER WHIRLPOOL WTW5000DW2 "No codes stored in unit, noise customer hears is the motor going into position to go through spin cycle. Went over survey with customer and leave behind."
Near San Antonio, TX 78253
Justin
Job Details: 11/08/2019
WASHER MAYTAG MVWC400XW0 Found F7E5 stored in system. Capacitor is set for 50uF but only getting about 27uF. Will need capacitor to get it up and running. Gearcase is leaking oil so that will need to be replaced. Unit is out of warranty so I’m quoting them for capacitor. Customer wants to go with a newer unit with the news about the gearcase.
Near San Antonio, TX 78245
Justin
Job Details: 11/08/2019
RANGE WHIRLPOOL WFG525S0JS0 "Found unit working, tested bake and broil. Tested all burners, unit did not trip. Unit is working correctly. Home is empty with no homeowner."
Near San Antonio, TX 78249
Colton B.
Job Details: 11/08/2019
DRYER WHIRLPOOL WED7300DW1 "Issue was a blown fuse. Replaced fuse last visit, replaced heating lament this visit to prevent fuse from blowing again. Unit tested good. Collected P&L."
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Found issue to be water filter not properly inserted. After inserting the filter it is dispensing water properly. Test to survey.
Near San Antonio, TX 78252
Ezequiel V.
Job Details: 11/08/2019
MW-HOOD COMBO WHIRLPOOL UMV1160CB3 Replaced vent grille due to it being cracked and causing it to come loose. Microwave checks good. No further issues. Job complete.
Near San Antonio, TX 78237
Jesus C.
Job Details: 11/08/2019
WASHER MAYTAG MVWB765FW3 Agitator is loose. Caused clothing to get stuck under. Removed bedding. Tightened down agitator. Tested washer. No issues during testing. Tested to complete.
Near San Antonio, TX 78244
Steven G.
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "After repair on seal system leak found freezer light not working, replaced light board, unit now working as should."
Near San Antonio, TX 78249
Colton B.
Job Details: 11/08/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Issue was broken adjusters on dish washer rack. Replaced both adjusters. Unit testing good.
Near San Antonio, TX 78260
Devon F.
Job Details: 11/08/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display turns black. Replaced control panel to resolve issue unit operating as designed.
Near San Antonio, TX 78245
Richard G.
Job Details: 11/08/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 Replaced control and console. Tested to complete. Unit is good to go. No more buzzing. Spoke with customer about survey leave behind.
Near San Antonio, TX 78257
Christian G.
Job Details: 11/08/2019
OVEN ELECTRIC (D KITCHENAID KODE500ESS Job completed previously. Confirmed with appliance supervisor. Unit test good.
Near Converse, TX 78109
Shawn W.
Job Details: 11/08/2019
WASHER MAYTAG MVWB865GW0 Installed Agitator. Fully functional. Job complete.
Near Castroville, TX 78009
Justin
Job Details: 11/08/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced harness wire, cover evap and missing screws to secure cover in. Tested unit to complete, unit is pushing out cold air. Thermistor is correct position. ; used 1 W11033168 (HARNS-WIRE) from stock"
Near Hot Springs, AR 71913
Doug M.
Job Details: 11/08/2019
OVEN KITCHENAID KODE300ESS04 "Inspected unit for heating issues,found unit is heating correctly,referred customer to use and care guide for oven usage,installed deflect on bottom of unit that manufacturer shipped to customer,verified normal operation unit checks ok"
Near Benton, AR 72019
Doug M.
Job Details: 11/08/2019
BELLA WHIRLPOOL KRFC704FSS01 "Replaced listed parts due to not making,not dispensing water and fill tube heater having broken wires,tested unit operation checks ok"
Near Little Rock, AR 72209
Doug M.
Job Details: 11/08/2019
REFRIGERATOR KITCHENAID KSC24C8EYY01 "Installed up drier due to low amp draw suspected low refrigerant charge,have frost on both evaporators,customer to monitor,as of now unit checks ok"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Thermistor checks good. Found airflow in fridge blocked by bag of vegetables. Ice was beginning to accumulate in Air baffle. Some frost in ice chute but did not feel like air escaping there. Cx to observe.
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW4816FW2 "W11210459. 91.86 inlet valve.Labor 72.45Cx wanted to see how long valve will go until completely blocked up. If callback, be sure to have valve on hand. Replace valve."
Near Daleville, VA 24083
Uriah B.
Job Details: 11/07/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer concerned with noise from water valve. Found valve was not mounted tightly on the back of the unit. Tightened and situated in cavity to avoid vibration. Ran test and checked ok. Air baffle motor sounds fine. Compressor sounds fine. If callback for air diffuser, pre order to come back. Cx says that things have frozen in RC compartment on middle shelf. Explained airflow and cx to observe. Freezer slide was just dislodged. Put tabs back into place and all checked fine."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/07/2019
LAUNDRY WHIRLPOOL MVWB765FW3 F7E9F0E3F0E5Found unit was not spinning out. Found packing cardboard still underneath. Unit went through testing fine. Reset. Recalibrated. All checks ok. ; used 1 8567668 (TIE) from stock
Near Bluefield, WV 24701
Uriah B.
Job Details: 11/07/2019
RANGE WHIRLPOOL WFE320M0EB1 Replaced infinite switch for front right burner.
Near Orange Grove, TX 78372
Adam
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW8500DC3 Install components calibrated unit ran verification cycle issue resolved.
Near Odem, TX 78370
Adam
Job Details: 11/07/2019
WASHER MAYTAG MVWB965HC0 Installed components tested lid lock issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 11/07/2019
DRYER WHIRLPOOL WED49STBW1 "Installed part ordered, tested the appliance previously, the appliance is heating and working normal"
Near Corpus Christi, TX 78414
Adam
Job Details: 11/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer states she’s been in contact with retailer and retailer will be replacing the entire unit. Issue resolved
Near Corpus Christi, TX 78404
Adam
Job Details: 11/07/2019
RANGE WHIRLPOOL WFG320M0BW2 Install component tested unit issue resolved.
Near Pulaski, VA 24301
Uriah B.
Job Details: 11/07/2019
WASHER MAYTAG MVWB965HC0 F5E2Found motor windings on latch out of range. Needs new latch. ; ordrng 1 W11188327 (latch)
Near Helotes, TX 78023
Tommy B.
Job Details: 11/07/2019
WASHER WHIRLPOOL MVWC465HW2 Customer stated that the unit was not going through cycles properly a few times but is ok now. Ran diagnostics and found long fill error. Ran automatic test cycle and unit passed all functions. Ran manual cold and hot water valve tests to ensure they were functioning properly With visual confirmation. Unit testing good at this time. Yes to survey.
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/07/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found tub was melted and needs to be replaced. Drain also not working. Found drain pump ohm reading out of range. Replaced with stock. Control not sending power to drain pump. Old pump must have ruined board. Needs control. W10909756. TubW11305308. Control; ordrng 1 W10909756 (tub-dishwr) and 1 W11305308 (cntrl-elec), used 1 W10876537 (DRAIN PUMP) from stock"
Near San Antonio, TX 78258
Steven G.
Job Details: 11/07/2019
COOKTOP ELECTRIC KITCHENAID KICU569XBL00 "Induction burners not producing heat, flashing error code f47, replaced both modules and display control unit now working as should"
Near San Antonio, TX 78258
Steven G.
Job Details: 11/07/2019
ICEMAKER (STANDA JENN-AIR JIM158XYRS1 "Checked ice maker found bad compressor caused by condenser motor going out replaced compressor and condenser motor vacuumed and charged unit everything checks out ok; used 1 W10124096 (MOTOR COND), and 1 W10843121 (REG DRIER) from stock"
Near Schertz, TX 78154
Shawn W.
Job Details: 11/07/2019
WASHER WHIRLPOOL WTW8500DC0 "Client informed me that once we replaced the control board and electric cord on our last visit, they were able to run a full load with no problems. However, on the second load, the washer stopped and once she opened the lid the new error code came up and she put it on rinse and spin because the cloths were wet, all of a sudden there was a large spark again. I have checked the outlet and it is correct voltage, polarity and grounding. Ran diagnostics and received an F5 E3 error code. Lid Lock will not unlock. I attempted to see additional error codes and it would not advance. There was no soap residue or anything blocking the lid lock. I Decided to conduct test 8 for lid lock and the procedure calls for conducting a lid lock test under service mode. However, it would not go into service mode, it would beep then just go back to flashing the current error code. The unit did not spark when plugged in initially, but did the last time I plugged it in. It spark