Service History 245

Near San Antonio, TX 78225
Jesus C.
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Unit is working properly. No further repairs needed. Job complete.
Near Floresville, TX 78114
S. L.
Job Details: 12/19/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Found F6 E0 and F6 E4 errors checked connections all are good and unit working intermittently after breaker reset, error codes came back after 10 minutes ordering Appliance manager and Ui. Rescheduling 12/27.; ordrng 1 W11261165 (CONTROL ) and 1 W11351998 (CONSOLE )"
Near San Antonio, TX 78259
L
Job Details: 12/19/2019
COOKTOP GAS WHIRLPOOL WCG97US0HS00 Issue is gas smell still there ordering new parts ; ordrng 1 W10594393 (valve-gas) and 1 W10613381 (holder-orf)
Near San Antonio, TX 78258
L
Job Details: 12/19/2019
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HW01 Replace UI do to bad touch pad. UI working good now. No other issues. Job complete.
Near Bulverde, TX 78163
Ivan B.
Job Details: 12/19/2019
WASHER MAYTAG MVWB955FW1 Replaced speaker assy. Unit operating properly now. No further issues at this time.
Near Selma, TX 78154
S. L.
Job Details: 12/19/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 RC evaporator not defrosting tested thermistor in ice read 6.9k ordering new thermistor set defrost to timed also ordering new UI and control. Rescheduling 12/26.; ordrng 1 W10323459 (thermistor) and 1 W10797301 (CONTROL) and 1 W10798784 (cntrl-elec)
Near San Antonio, TX 78247
Devon F.
Job Details: 12/19/2019
THIN-TWIN 24' LE WHIRLPOOL WET4027HW0 Customer complaint was unit would not advance through cycle replaced motor and capacitor to resolve issue unit is operating as designed.
Near San Antonio, TX 78258
Devon F.
Job Details: 12/19/2019
MW-HOOD COMBO WHIRLPOOL MMV5208WS Customer complaint was unit not powering on tested outlet for proper voltage test pass tested fuse test passed called tech line they suggested replacing thermostat cavity. Ordering new cavity to resolve issue File number 7726680881. Collected service call 113.66 card.; ordrng 1 W10476901 (thermostat)
Near San Antonio, TX 78254
Christian G.
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Issue stated by customer: condensation forming in fresh food drawer. Previously ordered gasket to assist in resolving issue. Previous techs spoke to tech line who stated there isn’t any other parts for us to fix. Informed customer there isn’t any more we can do to. Referred to customer support to resolve any further issues.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/19/2019
WASHER WHIRLPOOL LAT4916AAE Last visit found this to be a faulty motor. This visit came to swap motor with new motor to resolve issue. Could not remove the screw from the pulley in order to take the motor plate assembly off. The motor plate assembly is discontinued and therefore cannot complete repair.
Near San Antonio, TX 78253
Justin
Job Details: 12/19/2019
COOKTOP GAS WHIRLPOOL WCG55US6HS00 Used spuds from both kits to get burners burning correctly. Unit is good to go. Went over survey with customer and leave behind.
Near San Antonio, TX 78253
Richard G.
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL GS6NHAXVS03 Customer complaint is that the water dispenser is leaking. Verified a slow drip. Need to order spigot and separator. The tray under the dispenser was damaged from the constant drip. Ordering tray as well. Customer has an extended service plan through Whirlpool. ; ordrng 1 2322645B (grille) and 1 2322658B (separator) and 1 W10187441 (spigot)
Near San Antonio, TX 78239
Ivan B.
Job Details: 12/19/2019
MICROWAVE OVEN WHIRLPOOL KOCE500EWH06 Replaced interlock harness and ensured screws were tightened only enough to hold so the door would sit finish along the Interlock mechanism. Unit working properly now.
Near Boerne, TX 78006
Douglas H.
Job Details: 12/19/2019
MICROWAVE OVEN KITCHENAID KOCE500ESS07 Unit making ramping noise and sometimes not a noise at all. Found issue to be blower fan for microwave. Ordering blower fan to resolve the issue. Should still be covered under warranty as was a reoccurring issue that wasn’t resolved. ; ordrng 1 W10838964 (motor-fan)
Near Kerrville, TX 78028
Sherman
Job Details: 12/19/2019
WASHER WHIRLPOOL LAT8826AAE Upon arrival checked unit for leaks. Removed front panel. Ran washer and drain could not find any leaks. No further issues at this time. yes to survey and leave behind.
Near San Antonio, TX 78260
Devon F.
Job Details: 12/19/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer complaint was unit not cleaning dishes got error code for motor not running ordering new motor and control just in case.; ordrng 1 W11087376 (pump&motor) and 1 W11305296 (cntrl-elec)
Near San Antonio, TX 78209
Steven G.
Job Details: 12/19/2019
ICEMAKER (STANDA KITCHEN AID KUIX305ESS2 "Checked ice maker found unit needing cleaning, cleaned unit checked operation ok.; used 1 HB-30 (CLEANER) from stock"
Near Bulverde, TX 78163
Jim G.
Job Details: 12/19/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Replaced interlock as the unit would click intermittently when in use which is typically associated with a faulty switch(es). Issue resolved.
Near San Antonio, TX 78253
Richard G.
Job Details: 12/19/2019
VENT HOOD UNKNOWN UXT4230ADS "Customer called, informed me this is an open home, told him I’d come back out today. Turned on vent hood fan, working. Turned on vent hood light. Not working. Checked power to light socket. Good to go. Found a working light bulb in the home and tried it in the vent hood socket. Light is working. Called customer and let him know the details."
Near San Antonio, TX 78259
Shawn W.
Job Details: 12/19/2019
RANGE JENN-AIR JDRP548HM00 "I replaced the control electronic, then realized that this unit has 2. The manuals I was going on were for a 4 burner single oven. There does not seem to be manuals for the larger unit. Lesson learned, but I will have to replace the other one which is the one on the left because it is still humming. I ordered the part.; ordrng 1 W11292568 (cntrl-elec)"
Near San Antonio, TX 78225
Christian G.
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Unable to meet at a convenient time for customer, rescheduling for soonest avaliability.; schdld next appmnt for 12/19 THU !"
Near San Antonio, TX 78247
Devon F.
Job Details: 12/19/2019
WASHER MAYTAG MHW3505FW Customer complaint was unit not draining and would get error code F9E1 checked all hoses for clogs no clogs found ordering new drain pump to resolve issue.; ordrng 1 WPW10605427 (pump-water)
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 12/19/2019
WASHER MAYTAG MVWC565FW1 Replaced control board ran calibration cycle unit working as designed no errors. Ran automatic cycle no errors . Checked for error codes no issues. Job complete
Near Converse, TX 78109
Steven G.
Job Details: 12/19/2019
REFRIGERATOR KITCHEN AID KRMF706EBS01 Called tech line talked to Duston he wants me to do a nitrogen test will have to reschedule customer to do this and I will need a couple of hours ; saved tckt
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 12/19/2019
DRYER WHIRLPOOL WED8500DC4 Unit not heating. Found cause to be heater grounding out. Replaced heater to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind. ; used 1 WP3387747 (ELEMENT) from stock
Near San Antonio, TX 78245
Richard G.
Job Details: 12/19/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Complaint is that unit is not powering on. Traced power up to control panel. Control panel is getting power, but is not working. Ordering control.; ordrng 1 W11087226 (control elec)"
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Checked unit and ice maker. No issues at this time. Unit was moved and very undeveloped. Releveled.
Near San Antonio, TX 78258
Steven G.
Job Details: 12/19/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Checked refrigerator found water dispenser getting no water only after removing filter same with new filter, replaced housing and freezer door that was rusting checked operation everything checks ok"
Near Universal City, TX 78148
Steven G.
Job Details: 12/19/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Checked refrigerator found all screws are in place on both hinges right side door swings fast because refrigerator is tilling to the back, customer to get some plywood to level refrigerator and stop the fast swing, went over everything with customer, refrigerator is working properly"
Near Alice, TX 78332
Adam
Job Details: 12/19/2019
ICEMAKER KITCHENAID KUIX305ESS2 Inspection of unit shows been thermistor has gone out. Replaced thermistor to resolve issue; ordrng 1 W10511923 (thermistor)
Near Universal City, TX 78148
Steven G.
Job Details: 12/19/2019
WASHER WHIRLPOOL CHW9050AW0 "Checked washer found unit keeps kicking breaker, talked to tech line after running diagnostics found bad wall outlet switched outlet washer is working properly now"
Near San Antonio, TX 78260
Shawn W.
Job Details: 12/19/2019
VENTHOODS UNKNOWN WVU37UC6FS0 Removed grill blower. Found vent tape from installation rubbing against the Blade Fan. Smoothed out the tape. Fully operational. Job complete.
Near San Antonio, TX 78237
Ezequiel V.
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced ice dispenser augur motor ran ice through checks good no issues. Ran diagnostics test no issues. Job complete.
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ Upon arrival unit was not draining. Checked drain pump and over flow. No issues with the unit. Drain line had 8-10” of solid grease. Flushed out. Put back together. Unit is functioning as designed. Advised customer if called backed out due to blocked drain would be charged sc and labor + tax.
Near Riviera, TX 78379
Adam
Job Details: 12/19/2019
WASHER MAYTAG MVWC565FW1 Inspection of unit shows error code for basket fault speed. Further inspection of unit shows agitator is free spinning from gear case tried removing agitator with no success agitator Has fused to gear case. Replace agitator gear case actuator capacitor clutch and belt to resolve this issue. Job will require authorization; rqstng P&A on 6 8533953 (screw)s and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W10870913 (gearcase) and 1 W10882734 (agitator)
Near San Antonio, TX 78218
Christian G.
Job Details: 12/19/2019
DISHWASHER KITCHENAID KDPE334GPS0 Issue stated by customer: dishwasher leaking. Replaced sump assembly previously. Tube feed was also cracked. Replaced. Unit tested good. Informed customer of survey.
Near Kingsville, TX 78363
Adam
Job Details: 12/19/2019
WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows error code for lid lock failure manual testing of the component shows lock is working correctly. Halfway through a verification cycle unit lost all power control board became unresponsive. Replace control board and lid lock to resolve this issue. Pictures in SD-Mobile show receipt from Wilcox with a possession date of 12 1218 watch just barely puts the unit within Manufacturing warranty date.; ordrng 1 W10682535 (latch) and 1 W11211478 (cntrl-elec)
Near Victoria, TX 77901
John L.
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Inspected unit, found issue to be with compressor. Tubing had cracked at base unable to repair, will need to replace compressor to resolve. Did not find any other signs of a leak. ; ordrng 1 W10177049 (sub 10143759) and 1 W11034254 (compressor)"
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 12/19/2019
WASHER MAYTAG MVWX655DW1 Ran washer through normal cycle no issues. Checked for error codes no fault codes recorded. Ran calibration and automatic test no issues during operation. Job complete.collected service call fee.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/19/2019
LAUNDRY MAYTAG MVWB765FW2 F7e9Blanket got caught and deformed the agitator. Needs agitator. Gearcase and basket need to be replaced due to excessive wobble in spin. Detergent drawer is sticking badly. Need new detergent drawer. ; ordrng 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10919352 (drawer) and 1 W11161960 (agitator)
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 12/19/2019
DISHWASHER WHIRLPOOL WDF130PAHS0 Replaced latch and actuator on dishwasher dispenser. Good latching no further issues. Ran diagnostics no errors found job complete.
Near Conway, AR 72032
Doug M.
Job Details: 12/19/2019
COOKTOP JENN-AIR JES9800CAS02 "Inspected found crack in cooktop ,diagnosed to need cooktop ; ordrng 1 W10239357 (cooktop)"
Near Saint Hedwig, TX 78152
S. L.
Job Details: 12/19/2019
WASHER MAYTAG MVWB865GW0 "Took picture of leaking shut off valve advised customer to get leak repaired to avoid property damage, customer was already aware of leak . Removed console and top replaced lid lock assembly and control replaced control and lid lock reassembled ran load calibration and service verification cycles all operations normal. Advised of survey and paper."
Near San Antonio, TX 78253
Richard G.
Job Details: 12/19/2019
WASHER MAYTAG MVWB865GW0 "Customer complaint is that the washer will go into the rinse cycle, push out a little water, then stop and give a LF code. Customer had unit going when I arrived so I could see the issue. Verified problem. Unit was spinning but not putting any water in the tub. Entered diagnostics and found error codes F8E1 long fill, F3E2 inlet water temperature fault, F0E3 overload, F7E0 loss of power. Cleared error codes. Replaced inlet valve. Entered diagnostics and ran automatic test. All steps passed. No error codes. Tested to complete, unit is good to good to. Spoke with customer about survey.; used 1 W11165546 (VALVE) from stock"
Near San Antonio, TX 78251
Christian G.
Job Details: 12/19/2019
REFRIGERATOR MAYTAG MFI2269FRZ03 "Issue stated by customer: water leaking in fridge from ice maker. Replaced fill tube, and filter+bracket. No leaking water when ice maker calls for ice. Unit tests good. Informed customer of survey."
Near San Antonio, TX 78253
Richard G.
Job Details: 12/19/2019
VENT HOOD UNKNOWN UXT4230ADS "Customer called, informed me this is an open home, told him I’d come back out today. Turned on vent hood fan, working. Turned on vent hood light. Not working. Checked power to light socket. Good to go. Found a working light bulb in the home and tried it in the vent hood socket. Light is working. Called customer and let him know the details."
Near Victoria, TX 77905
Michael
Job Details: 12/19/2019
WASHER MAYTAG MVWC415EW1 "The lid lock was not functioning properly, installed new one from truck stock ; used 1 W11307244 (LATCH) from stock"
Near Corpus Christi, TX 78413
John L.
Job Details: 12/19/2019
WASHER WHIRLPOOL WTW4955HW1 "Inspected unit, tested unit components. All components checked out. Checked unit for any errors, no errors on unit. Ran a recalibration,and tested unit on a normal wash to check fill levels and functions. Unit fills to proper level, found customer using non he detergent. Possible cause of issues, unit not marked as HE but owners guide reads HE detergents only."
Near Corpus Christi, TX 78416
John L.
Job Details: 12/19/2019
WASHER WHIRLPOOL WTW5000DW1 "Installed components, tested after install. Recalibrated, unit working as designed."
Near Kenedy, TX 78119
Michael
Job Details: 12/19/2019
DRYER MAYTAG MEDB835DW4 "The drum wouldn’t spin, removed the front panel, belt,idler and motor are good. Removed the cover to the blower and found a sock caught inside the blower wheel, removed sock and put appliance back together, appliance is spinning and working normal."
Near Premont, TX 78375
Adam
Job Details: 12/19/2019
WASHER MAYTAG MVWC565FW0 Inspection of unit shows lid lock error. Physical inspection of unit shows strike for lid lock was bent. Replace strike from truck stock issue resolved; used 1 W10714899 (STRIKE ) from stock
Near Ingleside, TX 78362
John L.
Job Details: 12/19/2019
OVEN KITCHENAID KOSE500ESS04 "Installed motor, issue resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 12/19/2019
RANGE WHIRLPOOL WFG505M0BS3 "Installed door, issue resolved."
Near Victoria, TX 77904
John L.
Job Details: 12/19/2019
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed compressor, issue resolved."
Near Conway, AR 72034
Doug M.
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced ice chute and sealed ice compartment due to moisture under ice bin,tested unit operation checks ok"
Near Roland, AR 72135
Doug M.
Job Details: 12/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Inspected unit for crisper drawer freezing product,tested temps in refrigerator average 39 degrees,tested temp in crisper drawer 33 degrees,called tech line (TJ) tech said to remove bottom crisper drawer and right rail to find hole in center of liner and plug hole due to too much cold air entering and set refrigerator temp to 39 degrees and freezer temp to +3 degrees,tech said unit should stop freezing product,unit checks ok. SR#7726680713"
Near Little Rock, AR 72223
Doug M.
Job Details: 12/19/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit for not starting,found lights would come on unit would not fill or start,found float cap in the up position not allowing unit to start,checked for debris under cap checked ok,reset float cap,tested unit operation checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 12/19/2019
N/A N/A n/a "Inspected unit for water leak,filled unit completely 3 times could not get unit to repeat leak explained by customer,made sure all clamps and hoses are tight and secure,customer to monitor,unit checks ok"
Near Conway, AR 72032
Doug M.
Job Details: 12/19/2019
WASHER MAYTAG MVWX655DW1 "Inspected unit for not running,union arrival seen the customer has put drain hose into floor drain causing unit to siphon,performed service diagnostics found f8e1 error code confirmed improper drain hose installation,showed customer installation instructions on how drain hose needs to be installed for proper operation of unit,verified normal operation unit checks ok"
Near Hollins, VA 24019
Chris S.
Job Details: 12/18/2019
WASHER MAYTAG MVWB865GW0 The agitator cap is coming off when in a wash cycle. ; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)
Near Draper, VA 24324
Uriah B.
Job Details: 12/18/2019
WASHER MAYTAG MVWC465HW2 Found no error codes. Checked wire harness connections; ordrng 1 W11249158 (CONTROL BOARD)
Near Salem, VA 24153
Chris S.
Job Details: 12/18/2019
WASHER WHIRLPOOL WTW8040DW4 The UI isn’t responding properly. There is an error code F6E3. We will replace the console. ; ordrng 1 W11125152 (console)
Near Roanoke, VA 24015
Chris S.
Job Details: 12/18/2019
RANGE WHIRLPOOL WFE320M0EW2 The control board isn’t responding. The wire harness is melted into at the terminal block. ; ordrng 1 W11122557 (cntrl-elec) and 1 W11416847 (WIRE HARNESS ) and 1 WPW10245259 (block-term)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/18/2019
WASHER MAYTAG MHW6630HW0 Replaced latch. Ran test cycle in normal. Still not latching the door. Needs ACU. ACU on PSP backorder. ; ordrng 1 W11322883 (cntrl-elec)
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/18/2019
19'' KITCHENAID KDFE104HPS0 Part not in yet. ; schdld next appmnt for 12/20 FRI !
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/18/2019
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced drain pump and right hinge. Still needs left hinge. It is currently closing but it is obvious the left hinge is bent. May be blockage in drain line, but everything looks to be clear. ; schdld next appmnt for 12/19 THU 8-12"
Near Cave Spring, VA 24018
Uriah B.
Job Details: 12/18/2019
DISHWASHER KITCHENAID KDTE334GPS0 F6E1F6e4Pump running but it is not nearly as strong as it should be. Needs pump. Diverted motor is going bad. Needs heating element as well. Please schedule as early as possible. ; ordrng 1 W10703867 (heater) and 1 W11162733 (pump&motor)
Near Christiansburg, VA 24073
Chris S.
Job Details: 12/18/2019
RANGE JENN-AIR JES9900BAS The switch is getting voltage but isn’t heating the element. ; ordrng 1 WPW10185286 (switch-inf)
Near Corpus Christi, TX 78415
John L.
Job Details: 12/18/2019
WASHER MAYTAG MVWB765FC3 "Attempted to install components, was unable to install. Was unable to remove tub from gear casing, your casing seems to be fused to tub will have to replace powder in her tub in order to complete repair ; ordrng 1 90767 (screw) and 1 W10215093 (filter drain) and 1 W10512161 (tub asm) and 1 W10564013 (nut-spaner) and 1 W10586078 (basket)"
Near Mathis, TX 78368
John L.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Check out unit, found arm to icemaker had come loose. Replaced arm, icemaker now working as should. Waiting on door W10634615 to complete job; schdld next appmnt for 1/3 FRI !"
Near Blue Ridge, VA 24064
Chris S.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I installed the door and hinges. Checked operation. All operations check ok.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Parts ordered by previous tech are for the freezer door. The refrigerator door and freezer door have different cams and stops. I have already replaced the cam and stop on this door. Inspected the door further and found that the hole for the thimble in the top of the door is too large for the thimble,which is causing the refrigerator door to be loose at the top. This could be affecting the opening speed of the door. Ordering new door.; ordrng 1 LW10912110 (dor-fip)"
Near San Antonio, TX 78227
Richard G.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Complaint is that both the refrigerator and freezer sections are not cooling. Determined bad control. Ordering control and housing.; ordrng 1 W10464767 (housing) and 1 WPW10317076 (cntrl-elec) and 1 WPW10677146 (cntrl-elec)
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/18/2019
DRYER WHIRLPOOL WED8000DW4 "Replaced element. Per techline, refinish floors or painting is adding to the issue. Smell will dissipate after finish smell diminishes.SR7726668022"
Near San Antonio, TX 78245
Justin
Job Details: 12/18/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Screen was blacked out upon arrival, reset circuit breaker. Screen came back up. Will need to order control and Ui console. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (CONSOLE UI)"
Near Roanoke, VA 24018
Chris S.
Job Details: 12/18/2019
ICEMAKER WHIRLPOOL WRX988SIBM01 The customer was unable to raise the foot on the front of the unit. I raised it for the customer. All operations check ok.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint was unit soap dispenser wouldn’t close ordering new dispenser to resolve issue.; ordrng 1 W10861000 (detergent dispenser)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Per techline ok to install part number w11170192 control.SR7726673269Replaced control and drain pump. Cx to have electric checked. Neutral line was showing open.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/18/2019
VENTHOODS KITCHENAID KVUB406GSS00 Due to the installation method I cannot access the bolts needed to remove panel and both install lights properly. Need helper tech to dismantle unit. ; schdld next appmnt for 12/20 FRI !
Near Salem, VA 24153
Chris S.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 I installed the UI and checked operation. All operations check ok.
Near Christiansburg, VA 24073
Chris S.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 I installed the control and the evaporator fan motor with wire harness. The defrost cycle is set to basic. Customer will observe.
Near Corpus Christi, TX 78410
Adam
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRF989SDAH02 Installed components tested unit issue resolved.
Near Spring Branch, TX 78070
Ivan B.
Job Details: 12/18/2019
REFRIGERATOR KITCHEN AID KRFF507HPS00 Replaced dual water valve. Water valve from water supply to fridge needs to be replaced also. Ordered replacement. ; ordrng 1 W10394076 (WATER VALVLE)
Near Corpus Christi, TX 78405
John L.
Job Details: 12/18/2019
WASHER WHIRLPOOL WTW5000DW2 "Installed suspension, issue resolved."
Near Corpus Christi, TX 78413
Adam
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Installed components tested unit issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 12/18/2019
OVEN MAYTAG MEW7627DS01 Install thermal fuse only control board not used not opened return to vendor. After replacing thermal fuse unit became responsive all functions check out. Collected check for parts and labor. Issue resolved
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/18/2019
COOKTOP GAS WHIRLPOOL KCGS356ESS01 Adrian Sr 7726672085 determined right rear flame spreader is not seating correctly. Ordering part. ; ordrng 1 WP8286813 (burnr-head)
Near Spring Branch, TX 78070
Ivan B.
Job Details: 12/18/2019
DISHWASHER KITCHENAID KDTE254ESS2 Track assembly’s for right and left hand side are damaged. Ordered replacement. Parts covered by extended warranty per sb web. Collected service call and quoted for labor. Rescheduled; ordrng 1 W10781301 (TRACK ASSEMBLY LEFT HAND) and 1 W10781305 (TRACK ASSEMBLY RIGHT HAND )
Near Corpus Christi, TX 78415
John L.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, found issue with water line to icemaker. Reset line onto valve, issue resolved."
Near CORP CHRISTI, TX 78418
Adam
Job Details: 12/18/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Inspection of unit shows no error code all functions work as designed. I did address with customer the way he is loading the units and told him to refer to owner care guide for instruction.
Near Victoria, TX 77901
Michael
Job Details: 12/18/2019
WASHER ROPER RTW4516FW1 "Customer said the washer was leaking. Filled the tub with water, no visual leaks, drained the water and found the leak on the house drain line at joint where it ties in at a 90. Advised the customer that the leak is coming from the house drain line, appliance is not leaking and is working properly. Advised the customer that the line is loose and would need to get someone qualified to make repair."
Near Corpus Christi, TX 78412
John L.
Job Details: 12/18/2019
RANGE WHIRLPOOL WEE510S0FS1 Issue has been resolved
Near Spring Branch, TX 78070
Ivan B.
Job Details: 12/18/2019
COOKTOP GAS JENN-AIR JGCP548HL00 SR 7726669776 Techline says issue is most likely related to the pressure level of the gas supply not any malfunction of the unit. Recommended customer have a certified gas technician check the pressure levels and make sure it is between 10-14 water column pressure. Ordered replacement pressure regulator. Customer will call if issue is the gas supply.; ordrng 1 W10449140 (PRESSURE REGULATOR )
Near Corpus Christi, TX 78414
John L.
Job Details: 12/18/2019
DISHWASHER MAYTAG MEDB850YW1 "Installed all components, issue has been resolved."
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/18/2019
RANGE KITCHENAID KSDB900ESS3 Customer indicated an issue with convection fan scraping. Could not duplicate issue. Removed cover to check for scraping. Contacted techline Kurt SR # 7726673390 who indicted if the issue arises again convection fan replacement might be needed. ; ordrng 1 W11414552 (CONVENTION FAN ASSEMBLY)
Near Corpus Christi, TX 78413
John L.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Installed icemaker, issue resolved."
Near San Antonio, TX 78254
Richard G.
Job Details: 12/18/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0AS02 Customer complaint is that the mw door does not close all the way. Found a bad interlock switch on the right side.; ordrng 1 W11033422 (interlock)
Near Victoria, TX 77904
Michael
Job Details: 12/18/2019
DISHWASHER WHIRLPOOL WDT750SAHZ "Complaint is that it’s leaking water in operation, error code F5E1. Performed a diagnostics test, while it was washing it started leaking on the right bottom corner. Canceled the test and removed the door panel, found that the vapor barrier or brace was not sitting properly, corrected the problem and put the door panel back on and ran diagnostics test again. Completed with no leaks, the appliances is working normal"
Near Victoria, TX 77904
Michael
Job Details: 12/18/2019
RANGE WHIRLPOOL WEE730H0DS0 "Installed new fan blower, the appliance is preheating and working normal"
Near Converse, TX 78109
Steven G.
Job Details: 12/18/2019
WASHER MAYTAG MVWC415EW1 Checked washer found loud gear case in spin ordered; ordrng 1 W10396887 (hub) and 1 W10795114 (gearcase)