Service History 242

Near Roanoke, VA 24012
Chris S.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Installed icemaker and cover. All operations check ok. ; pckd up 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)
Near Roanoke, VA 24019
Chris S.
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed inner door and dispenser. All operations check ok.
Near Hollins, VA 24019
Chris S.
Job Details: 09/30/2019
OVEN WHIRLPOOL WFE505W0HW1 Installed door gasket All operations check ok.
Near Christiansburg, VA 24073
Chris S.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed wire harness and icemaker all operations check ok. Customer will observe. ; used 1 W10300024 (ICEMAKER ) from stock, pckd up 1 W10884720 (harns-wire)"
Near Corpus Christi, TX 78410
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Called Techline, spoke with Mark. Explained issues having with unit. Explained that unit had loss of Freon, and dye could not be detected by UV light in rear or evaporators of unit. Techline feels unit is unrepairable. Relayed info to customer.#7725958167"
Near Salem, VA 24153
Chris S.
Job Details: 09/30/2019
BELLA KITCHENAID KRFC704FBS00 I had unintentionally left a small connector undone. Tech said it affects the RC thermistor reading. I reconnected the connector and did test 40 the RC evaporator started to frost during the test. Customer will observe.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
WASHER MAYTAG MVWB865GW0 F9E2F0E2F7E9F2E1Needs console. Power button does not work. Unit also holding power and turning back on where it left off. Needs control board as well. Unit went through test cycle fine when UI was behaving upon arrival. The UI and control went haywire.; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)
Near Salem, VA 24153
Chris S.
Job Details: 09/30/2019
RANGE WHIRLPOOL WFE540H0AS1 Rf heating element is staying on high even when set on low. Will replace the switch and element. ; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
RANGE GE JS750SF3SS Found power to the elements and found broil control working. After a little while temp reading was about 450 near the top and 280 near the bottom. Surrounding element may be weakened and not operating properly though it did ohm out fine. Cx to observe. WB44X20957 element WB27X25361 control board.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Need Chris out to look for leak in sealed system.; O-emld tckt
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
DISHWASHER KITCHENAID KUDK03FTSS2 8194001. Door kit. 31.56WP8270020. - spring. WPW10780877. - pump and motor minimumJets clear of food and debris. Found OWI sensor caked over with debris. Cleaned OWI. Water not pumping strongly through top jets. Suspect weak pump. Prices for pump and door parts above. Please call Joi with pricing. ; saved tckt
Near Corpus Christi, TX 78418
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW00 "Installed compressor, charged unit. Unit is holding pressure, and is cooling. Leveled unit, issue has been resolved."
Near Corpus Christi, TX 78415
Adam
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MFX2571XEW0 Arrived at location customer states icemaker has started to work after cleaning it has declined service on unit. Issue resolved
Near Port Aransas, TX 78373
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWB835DC3 Inspection of unit shows error code for stuck interface and off Balanced load. Manual and automatic testing of unit shows all functions work as designed no shaking or abnormal noises coming from unit. Customer states when error happened was during a betting cycle and stated blanket wound up to one side of the tub. Advise customer and proper loading techniques as well as soap distribution. Issue resolved
Near Corpus Christi, TX 78404
Adam
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Inspection of unit shows all functions working as designed unit is in correct temperature range. Customer complaint of constant water running sound. Further visual inspection of compressor compartment shows customer was leaking water from Home. Issue resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 09/30/2019
REFRIGERATOR AMANA ASD2575BRW01 Install components issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 09/30/2019
OVEN MAYTAG MEW9630FZ03 "Installed the UI and it still didn’t solve the issue, installed the control and it solved the issue, the appliance is working normal."
Near Lake City, TX 78368
John L.
Job Details: 09/30/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed icemaker and chute, as well as sealed icemaker compartment. Leveled unit as well. Issue resolved."
Near Corpus Christi, TX 78404
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWX655DW1 Installed components calibrated unit ran verification cycle all issues resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Unit is out of warranty customer does not wish to continue with service.
Near Alice, TX 78332
Adam
Job Details: 09/30/2019
DRYER MAYTAG MEDX655DW Inspection of unit shows rotary switch has fallen out reset switch into proper position tested unit issue resolved
Near Victoria, TX 77905
Michael
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "There was a sheet of ice under the crisper drawers, it was not draining from the evaporator pan, removed the back cover and it already had the p trap in place, removed the p trap, it was clogged up with debris and no water was draining. Cleaned it out and put back in place and defrosted the the sheet of ice in ff section. The appliance is draining and working normal"
Near Goliad, TX 77963
Michael
Job Details: 09/30/2019
DRYER WHIRLPOOL n/a The customer didn’t want me to work on the appliance at this time
Near Three Rivers, TX 78071
John L.
Job Details: 09/30/2019
ICEMAKER WHIRLPOOL GI15NDXZB2 Installed valve and pump harness. Ran unit after install
Near Robstown, TX 78380
John L.
Job Details: 09/30/2019
COOKTOP KITCHENAID KCES956HBL00 Measurements of cut out 20 3/4” D x 35” W exceed measurements given. Customer will continue with original top
Near Kenedy, TX 78119
Michael
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MFF2258VEW6 "The Was smelling a burnt smell in the freezer and had unplugged the appliance, took back panel off to compressor to check the relay/compressor, all checked out, vacuumed out dust bunnies from underneath /condenser. Removed the ice maker and found the plastic was burned underneath where the heater is. Ordered ice maker to resolve issue, plugged the appliance back in, the appliance is working normal ; ordrng 1 W10884390 (icemaker) and 1 WPW10458985 (harns-wire)"
Near Kingsville, TX 78363
Adam
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ Install components issue resolved.
Near San Diego, TX 78384
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWC565FW1 Install components calibrated unit ran verification cycle issue resolved.
Near Kingsville, TX 78363
Adam
Job Details: 09/30/2019
DRYER MAYTAG MEDB835DW4 Inspection of unit shows bearings for motor are going out loud zipping sound occurs when turning by hand. Replace motor belt and blower wheel to resolve issue roller wheels also missing pieces of rubber and I believe drum is out of round.; ordrng 1 697772 (blower wheel) and 6 W10314171 (drum support roller)s and 1 W10547287 (idler pulley) and 1 W10610886 (belt) and 1 W10626460 (drum) and 1 W10806761 (motor-drve)
Near Alice, TX 78332
Adam
Job Details: 09/30/2019
ICEMAKER KITCHENAID KUIX305ESS2 Install components re-tested unit all functions work as intended issue resolved
Near Sinton, TX 78387
John L.
Job Details: 09/30/2019
WASHER ROPER RTW4516FW2 "When breaking down unit to prep for install, cause of issue made itself present. Cause of noise is being caused by inner tub upper balancing ring being loose and not fitted to tub. In see tub will need to be replaced to resolve this issue.; ordrng 1 W10554251 (spin basket)"
Near Rockport, TX 78382
John L.
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW4816FW2 "Installed all components, recalibrated and tested unit for functions and leaks. Unit runs as should, and no leaks detected after install. Issue has been resolved."
Near Portland, TX 78374
John L.
Job Details: 09/30/2019
FREEZER WHIRLPOOL WRS555SIHZ00 "Inspected unit, found issue with door level. Freezer door was hanging low to the point that the inner door would make contact with inner liner and not allow door to close completely. This left a gap for air to enter and start frosting interior of freezer. Made adjustments, now door closes without issue."
Near Victoria, TX 77901
Michael
Job Details: 09/30/2019
WASHER MAYTAG MHWE200XW00 "Installed latch and tested the appliance, completed with no issues, the one I installed before was defective. I also ran a rapid wash, completed with no issues The customer is out of town and does not have an email address on file, relative doesn’t know it."
Near Victoria, TX 77904
Michael
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Removed the back cover and defrosted the ice on the evaporator. Installed part ordered and tested the appliance, all is working normal"
Near Corpus Christi, TX 78418
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL MSD2734GEW "Inspected unit, found that wiring in rear of unit was burnt. Took photos of wiring through SD pic. Finding show that wire condition can be a safety. Customer will contact Whirlpool to see what is recommended."
Near Corpus Christi, TX 78410
John L.
Job Details: 09/30/2019
RANGE AMANA AER6303MFS2 "Ran diagnostics on unit receiving F1E0, cleared error. Unplugged unit and allowed to power down. Checked connections on board to make sure nothing loose. Plugged unit back in after a minute and put into diagnostics again. Code did not return, ran unit for a few minutes without issue. Issue resolved."
Near Corpus Christi, TX 78412
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Inspected unit, jumped icemaker for function. No function on icemaker, icemaker will need to be replaced to resolve issue.; ordrng 1 W10300022 (icemaker) and 1 W10508644 (harns-wire)"
Near Corpus Christi, TX 78418
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWC200XW3 Unit is out of warranty. Customer complaint of banging or scraping noise at the beginning of cycle. Inspection of unit shows suspension has gone bad and will need to be replaced. Informed customer of issue with unit customer has declined further service. Inform customer of 90 day policy for diagnostics. Issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 09/30/2019
DRYER WHIRLPOOL WED7500GC0 Inspection of unit shows error code F4e4 voltage error. Unit is getting correct voltage from the wall. Replace control and motor to resolve issue; ordrng 1 W10349492 (blower wheel) and 1 W10396028 (motor-drve) and 1 W11106066 (cntrl-elec)
Near Corpus Christi, TX 78412
Adam
Job Details: 09/30/2019
DISHWASHER MAYTAG MDB4949SHZ Install components issue resolved
Near Ingleside, TX 78362
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed icemaker, motor ice chute door and container. Icemaker is getting water and should start dropping ice. Issue resolved."
Near Victoria, TX 77904
Michael
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Performed all ice maker tests, all past, tested the ice maker fan and it didn’t come on, which it did on the past trip, checked connections, all good, fill tub is not frozen. Called tech line and spoke with Bruce to confirm this would be the issue, advised if all else checked out to order the ice box fan, found one in truck stock and installed, the fan is working normal. SR 7725979037, explained survey to customer ; used 1 W10846539 (FAN) from stock"
Near Corpus Christi, TX 78412
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWB765FW3 Error code for inlet water temperature failure. also error code for long fill no fill. also error code for pressure system failure. Replace control board and pressure hose to resolve issue and water valve; ordrng 1 W10753364 (hose) and 1 W10758828 (valve) and 1 W10849297 (harns-wire) and 1 W11183368 (cntrl-elec)
Near Corpus Christi, TX 78415
John L.
Job Details: 09/30/2019
DRYER WHIRLPOOL WED4815EW "Customer no longer has dryer, was returned."
Near Victoria, TX 77901
Michael
Job Details: 09/30/2019
DRYER ROPER RED4516FW0 "The dryer doesn’t turn off, the timer was running on arrival, put it in the off position, unplugged and checked the fuses, all is good, the timer is bad, ordered part ; ordrng 1 W10857612 (timer)"
Near Victoria, TX 77904
Michael
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW8000BWO "The appliance wouldn’t go into the spin cycle, tested the RPS sensor, bad sensor. Ordered part and rescheduled customer ; ordrng 1 WPW10178988 (sensor)"
Near Robstown, TX 78380
John L.
Job Details: 09/30/2019
DRYER AMANA NED4655EW1 "Inspected unit, found element to have shorted. A break in the element was cause of no heat, replaced element and unit now heating as should. Issue resolved.; used 1 279838 (ELEMENT) from stock"
Near Corpus Christi, TX 78412
Adam
Job Details: 09/30/2019
DRYER WHIRLPOOL WED4815EW Inspection of unit shows relay switch had gone bad. Replaced switch issue resolved; used 1 WPW10117655 (START SWITCH) from stock
Near , TX 78332
John L.
Job Details: 09/30/2019
WASHER ROPER RTW4516FW2 "Inspected unit, found cause of issue. Suspension is out causing tub to bounce freely. Suspension needs to be replaced to resolve.; ordrng 1 W10821951 (suspension)"
Near Bryant, AR 72022
Doug M.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Tried to rediagnosed unit from prior techs diagnostics could not read display on ui to see what step unit is ,also need to repair liner in freezer due to icemaker bracket not staying in place,amp test with compressor running 3.82 amps,three way valve not moving into home position,diagnosing main control,ui,valve,repair kit,icemaker,and compressor ; ordrng 1 8201700 (repair kit) and 1 W10811365 (cntrl-elec) and 1 W10852747 (cntrl-elec)"
Near Conway, AR 72034
Doug M.
Job Details: 09/30/2019
DRYER MAYTAG MGDB765FW0 "Inspected unit found actuator on door switch broken not allowing unit to turn off when door is opened,replaced door switch,tested unit operation checks ok ; pckd up 1 WP3406107 (switch-dor)"
Near Maumelle, AR 72113
Doug M.
Job Details: 09/30/2019
WASHER WHIRLPOOL MVWB765FW2 "Inspected unit found f7e9 error code drive system fault,performed test #3 drive system test on tech sheet,found basket spins freely by hand,checked all harness connections checked ok,found continuity through harness,tested slider movements checked ok,diagnosed to need main control per tech sheet; ordrng 1 W11195970 (cntrl-elec)"
Near Little Rock, AR 72223
Doug M.
Job Details: 09/30/2019
DRYER GE GTDP300GM1WS "Inspected unit for timer not advancing,found timer will not in position to properly run dryer,diagnosed to need timer; ordrng 1 WE04X20415 (dryer timer)"
Near North Little Rock, AR 72118
Doug M.
Job Details: 09/30/2019
MICROWAVE KITCHENAID KEMS379BSS00 "Replaced microwave appliance manager per error f6e8,tested unit,open/close door error appeared found 20amp fuse shorted,replaced fuse tested unit operation checks ok ; used 1 W10138793 (FUSE) from stock"
Near Little Rock, AR 72207
Doug M.
Job Details: 09/30/2019
DRYER WHIRLPOOL WET4020HW0 "Inspected unit for not heating,tested incoming voltage found l1-l2 did not have 240v to unit to allow heater to turn on,checked all fuses,checked ok,informed customer to call an electrician,unit checks ok"
Near Little Rock, AR 72227
Doug M.
Job Details: 09/30/2019
M/W OTR JENN-AIR JMV9196CS3 "Removed door due to broken outer glass,per safety ; schdld next appmnt for 9/30 MON !"
Near Conway, AR 72034
Doug M.
Job Details: 09/30/2019
LAUNDRY MAYTAG MVWX655DW1 "Inspected for customer concerns of deep water wash and bulky/sheets cycles, performed service diagnostics found no error codes, performed manual test all steps checked ok,called tech line for specs on the 2 different cycles ,tech said unit is working as designed,explained to customer on thinner sheets to use hand wash cycle and to only use about 2 tablespoons of detergent,verified normal operation unit checks ok #7725969311"
Near Little Rock, AR 72202
Doug M.
Job Details: 09/30/2019
WASHER WHIRLPOOL WFW5620HW0 "Replaced acu per f6e2 error code no communication from acu to hmi,tested unit operation checks ok"
Near Little Rock, AR 72205
Doug M.
Job Details: 09/30/2019
ICEMAKER WHIRLPOOL GI15NDXZQ2 "Inspected unit for noisy operation, found when optional drain pump turns on is making a very loud noise when trying to drain water,called partner team verified this an optional part and that unit only has one year warranty,customer responsible for all repairs,diagnosed to need drain pump; ordrng 1 W10825875 (pump)"
Near Little Rock, AR 72223
Doug M.
Job Details: 09/30/2019
ICEMAKER KITCHENAID KUIC15POZP1 "Replaced condenser fan motor,compressor and evaporator due to fan motor shorting causing sealed system to over heat causing compressor to knock,tested unit operation checks ok"
Near Little Rock, AR 72207
Doug M.
Job Details: 09/30/2019
WASHER WHIRLPOOL WFW5620HW0 "Replaced acu due to 120v to board green led light on not allowing unit to start,tested unit operation checks ok"
Near Conway, AR 72032
Doug M.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV00 "Replaced diffuser assembly due to motor grinding when opening/closing,tested unit operation checks ok"
Near Little Rock, AR 72227
Doug M.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM "Replaced icemaker due to motor not running in test 59,tested unit operation checks ok"
Near North Little Rock, AR 72114
Doug M.
Job Details: 09/30/2019
ICEMAKER KITCHENAID KUIX305ESS1 "Replaced condenser fan motor, compressor and evaporator due to motor not running causing sealed system to over heat and not make ice,tested unit operation checks ok"
Near Sherwood, AR 72120
Doug M.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Inspected unit found ice container not seating properly due to defect in door liner causing door closure issues,diagnosed to need freezer door ; ordrng 1 LW11037733 (dor-fip)"
Near Blacksburg, VA 24060
Chris S.
Job Details: 09/25/2019
OVEN WHIRLPOOL WFE320M0ES2 Control board is getting proper voltage but isn’t responding at all. ; ordrng 1 W11122560 (cntrl-elec)
Near Blacksburg, VA 24060
Chris S.
Job Details: 09/25/2019
DRYER MAYTAG MGD5630HW0 Lowe’s replaced dryer for the customer.
Near Blacksburg, VA 24060
Chris S.
Job Details: 09/25/2019
RANGE WHIRLPOOL WFC310S0ES3 Door hinges were bent. The door didn’t close properly. I replaced both hinges. All operations check ok. ; pckd up 1 W10299224 (hinge-door) and 1 W10299227 (hinge-door)
Near Blacksburg, VA 24060
Chris S.
Job Details: 09/25/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 Water valve connector was unhooked. I reconnected water valve wire connector and opened the water valve. Ice maker filled with water. All operations check ok.
Near Salem, VA 24153
Uriah B.
Job Details: 09/25/2019
WASHER MAYTAG MVWC200BW0 Replaced suspension. Ran calibration. Ran auto test cycle. All checks ok. Please be aware of aggressive dog.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIDW00 Average RC temp 42Average FC temp 10Icemaker filled and harvested fine in testing. no abnormal frost pattern at this time. Adjusted temp in freezer to zero degrees. Cx to observe and adjust down further if necessary. If callback send Chris.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/25/2019
XXL FRENCH DOOR WHIRLPOOL MFT2574DEM01 Found FC door gasket had pulled out from the liner. Replaced it back in using silicone as adhesive. All checks ok at this time. ; used 1 8201711 (ADHESIVE) from stock
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/25/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Silverware tray knobs detached. Non-serviceable parts. Needs inner door panel. W11035418; ordrng 1 W10861000 (detergent dispenser) and 1 W11035418 (door-inner)
Near Blacksburg, VA 24060
Chris S.
Job Details: 09/25/2019
REFRIGERATOR WHIRLPOOL WRT348FMES00 Icemaker water valve connector was not connected. I connected the valve connector and checked operation. All operations check ok. Also sealed the face frame with adhesive. ; used 1 8201711 (ADHESIVE ) from stock
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/25/2019
WASHER WHIRLPOOL WTW4950HW1 Checked operation In manual testing. All operations check ok. Recalibrated unit. Found that the unit was on slick surface. Moved to linoleum. All checks ok.; used 1 WP8567668 (TIE) from stock
Near Blacksburg, VA 24060
Chris S.
Job Details: 09/25/2019
WASHER WHIRLPOOL WFW75HEFW0 Found an unusual display when I arrived. 1h 03 was flashing when normal cycle was selected and washer wouldn’t start but would start in any other cycle. I checked for error codes and found none. Did a service diagnostic cycle and it completed it with no problems. I restarted the washer and the issue didn’t reoccur. Customer will observe.
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/25/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced evap cover and screwed knot place. Found sweating along icemaker bottom and along air tower. Shimmer back right corner as the left door was catching at the bottom on the mullion. All checks ok now.
Near Roanoke, VA 24012
Uriah B.
Job Details: 09/25/2019
RANGE WHIRLPOOL WGE745C0FS00 Replaced both oven sensors and control board. Checked operation and all checks ok at this time.
Near Portland, TX 78374
John L.
Job Details: 09/25/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 Inspected unit, ran unit to test. Issue is bad magnetron, magnetron is cause of noise. Would need to replace magnetron, to resolve issue. ; ordrng 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix) and 1 W10886077 (diode)
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/25/2019
KITCHEN WHIRLPOOL WDT750SAHZ0 Replaced pump and motor. Ran test cycle and started normal cycle to check. All checks ok at this time.
Near Roanoke, VA 24019
Chris S.
Job Details: 09/25/2019
M/W OTR WHIRLPOOL WMH31017HZ2 The counter light wasn’t coming on. Control wasn’t sending voltage when switch was on. Installed new control board and checked operation. All operations check ok. ; pckd up 1 W10892389 (cntrl-elec)
Near Roanoke, VA 24018
Chris S.
Job Details: 09/25/2019
MICROWAVE WHIR 0 I removed the old unit and Installed the new unit. Checked operation. All operations check ok.
Near Vinton, VA 24179
Chris S.
Job Details: 09/25/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Icemaker fill tube was frozen. I cleared the ice and filled. With water. Also sealed face frame with adhesive. All operations check ok. ; used 1 8201711 (ADHESIVE ) from stock
Near Kingsville, TX 78363
Adam
Job Details: 09/25/2019
WASHER MAYTAG MVWC565FW0 Inspection of unit shows wash plate is free spinning. Also unit will not go into spin cycle will spin for a second then start to rock/bounce back-and-forth believe gear case is bound up on the inside. Replace wash basket wash plate gear case agitator actuator capacitor and cam to resolve issue. Job will require authorization; rqstng P&A on 6 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10586077 (basket) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10821990 (agitator)
Near Robstown, TX 78380
John L.
Job Details: 09/25/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Installed gas valve, tested valves. All burners light without issue, no leaks. Issue have been resolved.
Near Sinton, TX 78387
John L.
Job Details: 09/25/2019
WASHER MAYTAG MVWB835DW4 Ran diagnostics on unit, received a F0E5 off balance load error, F2E1 UI stuck button error, no other errors received. Ran manual test on unit, put into spin to check for any vibration and wobble. No wobble in tub, no issue with suspension. Test UI panel for any issues with buttons, all buttons tested good without issue. Customer also explained that when cycles are selected that setting remain the same at time, and change at others. Rotated knob and selected different cycles, setting changed as cycled through. No issues. Did a recalibration to unit, and informed customer of the off balance code which explains why machine would stop mid cycle. Unit working as designed.
Near Rockport, TX 78382
John L.
Job Details: 09/25/2019
WASHER AMANA NTC3500FW Inspected unit, put unit into diagnostics mode and tested drain pump. Drain pump attempted to come on, buzz from pump. Pump will not turn, checked pump for obstructions, nothing obstructing pump. Issue is pump, will need to be replaced to resolve this issue.; ordrng 1 W10882103 (pump-water)
Near Victoria, TX 77901
Michael
Job Details: 09/25/2019
WASHER MAYTAG MVWC360AW0 Error code F7E1, cleared error code, ran a diagnostics test, the gearcase is bad, ordered part to resolve issue ; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase)
Near Rockport, TX 78382
John L.
Job Details: 09/25/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 Installed valve and related components. Checked for any leaks after install. No leaks, issue has been resolved.
Near Kingsville, TX 78363
Adam
Job Details: 09/25/2019
WASHER WHIRLPOOL WTW4816FW2 Sr#7725947798 inspection of unit shows error code for long fill no fill. Call tech line because of repeated visits for different issues with this unit strictly for documentation purposes. Tech line states to go ahead and replace the valve but if there is component failure particularly the valve it has been documented that it is a environmental failure issue.; rqstng P&A on 1 W10869799 (valve)
Near Victoria, TX 77904
Michael
Job Details: 09/25/2019
OVEN WHIRLPOOL WOD77EC0HS01 The upper glass door is damaged, ordered part and rescheduled customer ; ordrng 1 W11110283 (glass-door)
Near Ingleside, TX 78362
John L.
Job Details: 09/25/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Installed gasket, slides and damper. Formed gasket to body, checked to make sure door slides without issue. Issue has been resolved.
Near Victoria, TX 77904
Michael
Job Details: 09/25/2019
WASHER WHIRLPOOL MVWB855DC3 Error code F2E1, cleared code did a UI diagnostics test, no stuck key. Filled the tub with water on manual and saw no visual leaks, the water drained properly, unable to duplicate the issue, calibrated and performed a diagnostics test, completed with no error codes, appliance is working normal
Near Victoria, TX 77904
Michael
Job Details: 09/25/2019
WASHER WHIRLPOOL WTW5000DW2 No error codes, calibrated and performed a diagnostics test test, completed with no error codes,also tested on manual. The appliance is draining and working normal
Near Corpus Christi, TX 78414
Adam
Job Details: 09/25/2019
WASHER MAYTAG MVWB765FW1 Install components calibrated units ran verification cycle all functions work as designed issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 09/25/2019
DRYER MAYTAG MEDX655DW1 Inspection of unit shows good working condition customer is having a problem with exhaust set up for the home. Advice, customer to contact plumber or professional chimney sweep to resolve issue.
Near Victoria, TX 77901
Michael
Job Details: 09/25/2019
WASHER WHIRLPOOL WTW5000DW1 Error code F8E1, cleared error code calibrated and performed a diagnostics, completed with no error codes. The customer had the hose clamped to a long hose going out to the yard, advised this is causing the water to take too long to drain and not allowing it to breathe, which is causing the unit to shut off and not complete the wash cycle
Near Corpus Christi, TX 78410
Adam
Job Details: 09/25/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Complaint of unit not producing ice. Inspection of unit shows large amount of frost buildup on back of freezer compartment air not circulating refrigerator not at correct temperatures are. I did inform customer that unit is 100% repairable and customer stated they do not want a repaired unit they want a new unit or their money back. Purchase date is within 30 days from retailer. Customer will be returning unit. Issue resolved
Near Tivoli, TX 77990
Michael
Job Details: 09/25/2019
WASHER WHIRLPOOL WTW8040DW0 Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes