Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1572 customer reviews

Shawn W.

Shawn W.

BEVERAGE CENTER KITCHENAID KUBR204ESB00 Liner stated that there was a fan noise that seemed abnormal when the door was open but went a way when the door was closed. This happened once last Wednesday. Nothing seemed out of the ordinary in regards to the contents possibly rubi g against the fan. I. He led both the fans and the are functioning g as designed and there are no obstructions in the casing and installation that are rubi g against the fan. I explained and showed the client the section in the owners manual that informs the consumer that their new beverage center may make sounds that your old one didn’t make. This can be found on page 6 and includes 5 sections on this topic. I went over this with the client and asked them to reference this section if this noise ever happens again. Unit is fully operational.

Near Running Fawn, San Antonio, TX 78261
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new rails. No further issues. Tested to complete.

Near Jarratt Rd, Atascosa, TX 78002
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB Panel and knobs are damaged. Installed new knobs and panel. No further issues. Job complete.

Near Pilsner St, San Antonio, TX 78252
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4816FW2 Replaced outer tub. Tested to complete. Unit is good to go.

Near W Loop 1604 N, San Antonio, TX 78251
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE525S0JS0 "Replaced cooktop for range, range has a large crack. Unit is under 30 day cosmetic."

Near Broussard, San Antonio, TX 78253
Jim G.

Jim G.

DRYER AMANA NED4655EW1 Verified issue was that change was lodging into the drum. Cleared obstructions. Issue resolved. Collected service fee.

Near Sun Park, San Antonio, TX 78217
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFG320M0BB Door glass is cracked. Installed new door. No further issues. Job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

MICROWAVE OVEN JENN-AIR JMC2427DS01 Replaced sensor and magnetron. The original magnetron definitely showed signs of damage. Replaced all parts sent. Issue resolved.

Near Possum Tree Rd, San Antonio, TX 78232
Richard G.

Richard G.

WASHER WHIRLPOOL WTW6120HC0 "Customer complaint is that the unit received an error while washing bulky items. Says it worked fine after previous visit, until now. Entered diagnostics and found error code F0E7 load detected during clean washer cycle. Customer states they have not used any clean washer cycles. Cleared error code and ran service test. All steps passed service test. Ran unit through calibration. Customer will contact us if the error comes back again, Tested to complete. Unit is good to go."

Near Hunters Way, Helotes, TX 78023
Steven G.

Steven G.

DISHWASHER KITCHENAID KDTE104ESS3 "Checked dishwasher found unit filling with water but not washing, replaced pump and motor ran cycle everything is working normal now"

Near Tallow Way, Converse, TX 78109
Shawn W.

Shawn W.

DRYER AMANA NED5800HW0 Found that the unit was missing a screw from the terminal block and that the customer that bought it had the neutral wire connected to the ground which would indicate improper installation by the consumer from Lowe’s. Replaced screw with a terminal block kit from truck stock. Ran normal load and the unit was heating and functioning as designed. Ran diagnostics and received no error codes. Ran Service Test mode and all loads functioned as designed. Unit fully operational.; used 1 330031 (TERM.BLK.REPLACE/PKY) from stock

Near I-35 N, Schertz, TX 78154
Steven G.

Steven G.

RANGE MAYTAG MER6600FZ1 "Checked range found bad element and burner shorted, replaced element and burner switch checked operation unit working normal now, element has 10 year warranty"

Near Anderson Bluff, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS02 Pulled unit found cabinet has lip about 1 inch higher in front advised customer that she will need builder to come in and shim unit up or shave down front lip snapped photo of this and existing damage removed unit replaced control inverter ACU magnetron then console retested unit found no errors customer has no internet yet she will connect to app and wifi later. Customer to get with builder on install.

Near Bowie Cove, Schertz, TX 78108
Steven G.

Steven G.

DRYER MAYTAG MEDC215EW1 "Checked dryer found motor humming won’t start, checked power to motor found 120 volts but when starting unit voltage drops to 55 volts customer has electrical problem needs to have power checked will start without tub in place heats and runs so dryer is ok."

Near Boulder Dr, San Antonio, TX 78220
Colton B.

Colton B.

DRYER WHIRLPOOL WED4850HW0 "Missing the door seal in my bin. Looked through notes, it appears that the call was moved up while the seal was on another techs van. Parts team could not get part on van in time for this Monday call. Rescheduling for tomorrow, left v/m for customer explaining the situation and gave office number in case she had any questions.; schdld next appmnt for 8/4 TUE !"

Near Old Tezel Rd, San Antonio, TX 78250
Steven G.

Steven G.

RANGE WHIRLPOOL WFE525S0JZ0 "Checked range found scratch on console panel, replaced console checked operation unit is working normal now"

Near Apple Tree St, San Antonio, TX 78222
Shawn W.

Shawn W.

WASHER MAYTAG MVW7232HW0 "Since the gear case was installed the unit is now not fully running through cycles and will start draining. Went into fault history and non were recorded. Talked to TJ at Whirlpool Tech Line. He explained to me that this unit is very sensitive to proper loading of clothing and will need to be put into drain spin by the customer if a cycle stops due to the sensors not reading the loads correctly. Instructed to run service diagnostics and if there are no error codes it will be a loading issue. SR#7728469564. When running service diagnostics I received error code F7E3 Basket engaged during wash. During Test 3a for drive system shifter during component activation of fast agitate the unit really grinned and would not line up when moved from a slow agitate to a fast agitate. During low spin, medium spin and high spin the unit functioned as designed. Ordered all parts needed to get unit fully functional. Reordering gear case as well because the grinding likely caused

Near Fall Manor Dr, San Antonio, TX 78247
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Removed evaporator panel replaced evaporator fam motor turned unit on checked frost pattern fan operations amd monitor temperature in RC all operations normal.

Near Lake Grove, San Antonio, TX 78244
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF535SMHZ00 "Found that the temperatures in the fresh food section were slightly high in the mid 40s. Freezer was at 0. Freezer and fresh food sections were set high for the fresh food section. Found that the water valve on the house was only half way turned on. The over all water pressure when turned on full is not exploding out but should be enough to produce ice. At the halfway pointthe water pressure was way to low. I resolved this issue and likely explains why the other companies sent to repair just kept putting ice makers in that did not fix the problem. However, the ice maker does indeed need to be replaced. The light does not work in the freezer so ordering light, socket and door switch. Parts ordered.; ordrng 1 W10884390 (icemaker) and 1 W11043014 (bulb-light) and 1 W11396033 (LIGHT SWITCH) and 1 W11447232 (SOCKET)"

Near Stoney Star, San Antonio, TX 78247
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADB5 Replaced pump and motor assembly. Tested to complete. Unit is good to go.

Near Arbor Heights, San Antonio, TX 78251
Jesus C.

Jesus C.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Tested oven. UI is responding intermittently. Will need new UI. ; ordrng 1 W11293216 (console)

Near Nogalitos St, San Antonio, TX 78204
Jesus C.

Jesus C.

REFRIGERATOR KITCHEN AID KRFC704FSS00 Tested unit. Fresh food not cooling. Found fresh food evap has ice buildup. Found service pointer for issue. Control not correct version. Will need to replace control and evap cover. Use S code S27311 to cover parts and labor. Collected payment for service fee. Ordering parts. ; ordrng 1 W11167902 (cover-evap) and 1 W11333076

Near McCullough Ave, San Antonio, TX 78212
Justin  R.

Justin R.

WASHER KENMORE 79641262610 "Found drain port clogged, cleared out drain. Ran diagnostics, unit is spinning and draining correctly. Customer said they saw a OE code. Ran an express wash and unit is working as designed."

Near TX-173, Bandera, TX 78003
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG320M0BS3 Will need control and ignitor for unit. Will order gas valve to have as well. ; ordrng 1 W11126814 (cntrl-elec) and 1 W11176454 (igntr-oven) and 1 WP98014893 (valve-gas)

Near Hollimon Pkwy, San Antonio, TX 78253
Shawn W.

Shawn W.

WASHER MAYTAG MVWC400XW4 Ran diagnostics and received error code F2 E1 stuck Key and F8 E1 No Fill Long Fill and F0 E2 Over Suds Condition detected. Ran Automatic Test Mode. Found that the drain pump is not functioning g as designed. Unit needs new drain pump and control board. Parts ordered.; rqstng P&A on 1 W10480274 (cntrl-elec) and 1 WPW10276397 (drain pump assy)

Near Casa Oro St, San Antonio, TX 78233
Jesus C.

Jesus C.

RANGE KITCHENAID KFEG500ESS Could not find unit in store. Will reschedule. ; schdld next appmnt for 8/10 MON !

Near Goliad Rd, San Antonio, TX 78223
Jesus C.

Jesus C.

WASHER AMANA NFW5800HW0 Installed new pump. No further issues n job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED4815EW1 Found that the heating circuit was working as designed. Ran unit and checked temperatures with thermocouple. Read 144 degrees F. Found evidence of customers dryer vent needing cleaning. There was lint on the back of the lint screen. Unit was likely wired wrong at the terminal block or had a faulty outlet at the Lowe’s customers home if they were having a problem with heat. Repaired cosmetic displacement of the console (pictures included.Unit is fully operational and ready for resale as is.

Near I-35 N, Schertz, TX 78154
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KFIS27CXMS3 Replaced rail. Issue resolved.

Near San Antonio, TX 78260
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW2 "Replaced actuator, gearcase, motor, and drive pulley. Main wiring harness was also damaged, and is keeping the unit from going to full spin. Will need to order harness.; ordrng 1 W11095106 (harns-wire)"

Near Tiger Paw, San Antonio, TX 78251
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Checked refrigerator found ice maker making hollow ice cubes, found ice maker not getting enough water found low water pressure to water valve, customer to get valve under sink checked ice maker is ok."

Near Wild Flower, Floresville, TX 78114
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found main circuit breaker tripped, showed customer were breaker was. If customer calls again due to unit tripping again will need to order W11293378 main control board."

Near Kingbird Ct, San Antonio, TX 78245
Jesus C.

Jesus C.

DRYER MAYTAG MED6230HW Installed new Ui. No further issues. Job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 Last trip found issue lied in module harness. Installed that part didn’t resolve the issue. Finding issue to lie in the led driver board. Ordering driver board to resolve the issue ; ordrng 1 W10830288 (LED DRIVER)

Near Monument Oak, Boerne, TX 78015
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUIC15PHZS0 "Customer couldn’t remove old filter. Managed to remove filter to find previous owners used an incorrect filter brand and it was wedged into place. Installed new filter for customer, customer had correct filter. No further issues at this point. Collected Sc & labor"

Near Ledge Springs, Boerne, TX 78006
Justin  R.

Justin R.

ICEMAKER (STANDA KITCHEN AID KUIC18NNXS2 "Calling techline to assist with troubleshooting. Customer said unit made a few pieces of ice that night. Checked on it in the am their was nothing in bin. Joel is assisting, found level sensor bad, recommended replacing assembly pump and main to pump harness. Found grid cutter damaged will need to be replaced. ; rqstng P&A on 1 WP2313637 (grid-cuttr) and 1 WPW10340992 (harns-pump)"

Near Jewell Rd, Lakehills, TX 78063
Colton B.

Colton B.

WASHER MAYTAG MVW6230HW0 "Customer having issues with no spin on normal setting. Finding issue to be that the spin setting was turned off in the normal mode, but not the other modes. Unit tested good, no error codes."

Near Eton Green Cir, San Antonio, TX 78257
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Checked refrigerator found unit not cooling low on freon, replaced compressor and evaporator vacuumed and charged unit everything is working normal now"

Near A St, Floresville, TX 78114
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW "Found F8E1, F7E8, F2E1, stored in system. Found water valve bad, replaced. Ran calibration and diagnostics. Tested unit to complete."

Near Cypresscliff Dr, San Antonio, TX 78245
Douglas H.

Douglas H.

DISHWASHER KITCHEN AID KDTE334GPS0 Customer stated unit leaking from side of door. Found evidence of water stain on floor and customer had pictures. Took door apart to find inner door insulation that is wrapped over the door stabilization bar was tucked into the bottom of the wash basin. Adjusted insulation so that it sat on the outside of the wash basin. Unit testing good now with no leaks. Unit is under warranty per proof of purchase. Yes to survey and leave behind.

Near San Fidel Way, San Antonio, TX 78255
Richard G.

Richard G.

DRYER WHIRLPOOL WED4815EW1 "Replaced thermal fuse, thermostats, and thermal cutoff. Ran dryer for 15 minutes without breaker tripping. Tested to complete. Unit is good to go."

Near Gunsel Trail, San Antonio, TX 78245
Jim G.

Jim G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Verified issue was due to a faulty console. ; ordrng 1 W11428583 (CONSOL)

Near Olive Way, San Antonio, TX 78259
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KBFC42FTS04 "Last trip had defective right and left door. This trip installed right door. Left door the mullion still didn’t line up. Calling marcone for parts research about this door. Spoke with Joana, explained the situation and she said she is sending it to Whirlpool parts research. Looped AE and DB into as well. ; saved tckt"

Near Hoskins Trail, Boerne, TX 78006
Douglas H.

Douglas H.

WASHER MAYTAG MVWB765FW3 Last tech found faulty stator. No error codes present to confirm diagnosis. Replaced stator to resolve. Unit functioning as designed now. No further issues at this point. Yes to survey and leave behind.

Near Table Rock Way, San Antonio, TX 78255
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Upon arrival, lead maintenance stated that service on this unit is no longer need as when they defrosted unit, it had a horrible odor inside. They are going to cut losses on unit and trash it. No further issues at this point."

Near Market Hill, San Antonio, TX 78256
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced bad freezer LED light, this is the second time the freezer light has gone out. Customer believes supply LED board was already replaced. If issue occurs again we need to replaced main control, Ui, and supply led board."

Near Redbird Chase, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced solenoid. The spring now snaps into place when the ice dispenser changes between crushed and cubed ice. Functioning as designed.

Near Foxbriar Ln, Schertz, TX 78108
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE540H0ES1 "Spoke with customer about issue, bake element is bad not heating properly. Will replace control board as well. Customer is contacting customer service to see about covering the whole visit. ; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10586737 (cntrl-elec)"

Near Stringtown Rd, Medina, TX 78055
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D KITCHENAID KODE500ESS04 Removed unit with dolly replaced main ACU reinstalled tested lights and all operations normal. Advised of survey.

Near Deer Trail, Floresville, TX 78114
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4816FW Could not find unit in store. Will reschedule. ; schdld next appmnt for 8/10 MON !

Near Interstate 35 Access Rd, San Antonio, TX 78224
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRFC300ESS Issue is bad water pressure on dispenser and small ice cubes. Finding issue to be a bad filter. Customer will try new filter to resolve issue.

Near SUNSHINE LN, Fredericksburg, TX 78624
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Spoke customer she just got out of hospital wants service tomorrow rescheduling Tuesday.; schdld next appmnt for 8/4 TUE !

Near Bent Meadow Dr, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR SAMSUNG RS25H5111SR/AA 01 Complaint is clicking noise and no ice checked temperature found RC at 33 customer had temp set to low and FC at zero tested fans compressor then ice maker found clicking noise from ice maker Called tech line spoke to James reference number 7003882204 advised to order ice maker frost pattern and temperature good at this time cannot duplicate cooling issue.; ordrng 1 DA97-13415B (ICE MAKER )

Near New Mathis Rd, Elmendorf, TX 78112
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Verified ice build up on refrigerator evaporator causing temps to rise. ; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)

Near Slumber Pass, San Antonio, TX 78260
Steven G.

Steven G.

WASHER MAYTAG MVWB835DW3 Checked washer after running diagnostics found bad control board replaced ran test cycles everything is working normal now

Near Ranch Country Dr, La Vernia, TX 78121
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRT3L1SZYW00 "Last tech found restriction In SS. Confirmed diagnosis. Installed dye dryer and service port to compressor to resolve the issue, first dryer broke after charging unit. Had to use another dryer from stock, only one to be charged for. Vacuumed unit, held vacuum. Charged unit held charge. Unit began efficiently upon testing. Collected P&L ; used 2 WPW10143759 (DRIER-HV) from stock"

Near Woodridge Bluff, San Antonio, TX 78249
Justin  R.

Justin R.

WASHER MAYTAG MHW5630HC0 "Customer showed me leak sheets, from location we will need to order drain pump assembly, dispenser and hose from dispenser to tub. ; ordrng 1 W11314648 (bellow) and 1 W11316604 (hose) and 1 W11458345 (DRAIN PUMP ASSEMBLY ) and 1 W11465533 (DISPENSER )"

Near Overland Way, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Issue is very low ice production. Previous tech did not reset unit after installing new ice maker. E5 error code still present. Reset unit, error code is gone from ice maker. Unit is testing good, told customer to call if issue persists."

Near Dona Ana Dr, Helotes, TX 78023
Colton B.

Colton B.

COOKTOP GAS JENN-AIR CVGX2423B0 "Issue is that the hot light on switch will only stay lit in certain places on the switch. Finding issue to be a bad valve, which have been discontinued. Previous tech did not explain this well, customer is upset that they were charged a SC fee and a return visit was scheduled when the part was discontinued. Customer will be calling to see if they can get SC fee refunded as authorization included labor. Letting AE know of situation."

Near Contour Pl, Helotes, TX 78023
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Unit not cooling properly. Found refrigerator EVAP frozen over. Per sp would need new EVAP cover, and secure EVAP into place. Quoted 212.98 for parts for EVAP issue. Then customer stated when they pulled unit away from wall, saw back cover covered in either water or oil, checked back for leaks found refrigeration leak at compressor. Ordering compressor for that issue. SS parts and labor covered per Sb web (quick pic) ; ordrng 1 212643 (PERMA GUM) and 4 67006425 (SCREWS)s and 1 W10832994 (COMPRESSOR ) and 1 W11256332 (EVAP COVER) and 2 W11456069 (CLAMPS)s and 2 WPW10339879 (ZIP TIE)s"

Near E Bandera Rd, Boerne, TX 78006
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE334GPS0 Verified issue was due to faulty installation of drain hose due to new new garbage disposal replacement. Corrected for customer as a courtesy.

Near Rogers Bluff, San Antonio, TX 78258
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 Verified faulty magnetron. ; ordrng 1 W10818686 (magnetron)

Near Caroline Way, San Antonio, TX 78260
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KSSC42QTS02 "Issue is that the refrigerator cooling will not turn on. UI will come on for a second, then turn back off. Will not change temperature or stay on. Ordering a new UI to resolve issue. Quoted customer on return visit. Collected SC fee. ; ordrng 1 WPW10468940 (contrl-box)"

Near Westcourt Ln, San Antonio, TX 78257
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced separator. Valve is still leaking. Ordering inlet valve.; ordrng 1 W11043013 (valve)

Near Iron Wolf Pass, San Antonio, TX 78245
Steven G.

Steven G.

COOKTOP GAS KITCHEN AID KCGS356ESS00 "Checked cooktop found burners to high on low, didn’t have tool to lower flames when be back next Monday customer needs after 4 because she works in Poth, ; schdld next appmnt for 8/10 MON !"

Near County Rd 302, Floresville, TX 78114
Steven G.

Steven G.

REFRIGERATOR MAYTAG MRT118FFFE04 Checked refrigerator found compressor humming and clicking found no freon in unit found leak in Evaporator ordered; ordrng 1 W11103612 (EVAPORATOR )

Near 10th St, Floresville, TX 78114
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTM404KPS0 "Ran test cycle no errors, found sump and motor are moving water but not directing enough pressure to move spray arms needs new sump, no eta on part call when ot comes in.; ordrng 1 W11416362 (SUMP)"

Near County Rd 421, Stockdale, TX 78160
Jim G.

Jim G.

WASHER WHIRLPOOL WTW4816FW2 It appears the agitator and screw were damaged during the installation of parts. ; ordrng 1 W10772621 (screw) and 1 WP3951744 (agitator)

Near Kentoaks Dr, San Antonio, TX 78260
Colton B.

Colton B.

COOKTOP ELECTRIC KITCHEN AID KICU500XBL "Issue is no power on cooktop. Replaced fuse, power temporarily was on, then fuse blew again. Ordering new module, wire harness, display and fuse to resolve issue. Module is back ordered.; ordrng 1 W10857230 (module) and 1 WPW10328397 (harns-wire) and 1 WPW10328453 (display) and 1 WPW10328492 (fuse-thrml)"

Near Wren Rd, Kerrville, TX 78028
Jim G.

Jim G.

WASHER MAYTAG MVWX655DW1 Replaced motor as per techline recommendation. It appears the capacitor is also faulty. Contacted techline and spoke to Steve SR# 7728441049 who recommended replacing capacitor as well. I found the control board to be faulty. Ordering that parts as well. ; ordrng 1 W11116592 (cntrl-elec)

Near Hackney Ln, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Found filter head leaking ordered new filter head rescheduling Friday.; schdld next appmnt for 8/7 FRI !

Near Ranch Country Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D JENN-AIR JJW3830DS00 "SB web shows DOP 10/9/19, found unresponsive control and blurred display needs ACU and console call when parts come in. ; ordrng 1 W10821712 (cntrl-elec) and 1 W11232121 (gasket)"

Near New Berlin Rd, Saint Hedwig, TX 78152
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint is that the unit sometimes stops making ice and sometimes stops dispensing ice. Unit is currently making ice, and is also dispensing ice. Called techline and spoke with Ed, says to check for air gaps in separator for issue of ice building up under ice bin. Advises to change out main control and user interface. Found air leaking through separator. Ordering separator. Customer also states one of the shelves in the refrigerator door is broken and anther will not stay in place. Ordering shelves.SR#7728477257; ordrng 1 W11212392 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 W11239961 (bin-cntlvr) and 1 W11423781 (SEPARATOR) and 1 WP2309941 (trim-door)"

Near Maridell Park, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Found filter head leaking ordered new filter head rescheduling Friday.; schdld next appmnt for 8/7 FRI !

Near Ranch Country Dr, La Vernia, TX 78121
Jim G.

Jim G.

WASHER MAYTAG MVWX655DW1 Replaced motor as per techline recommendation. It appears the capacitor is also faulty. Contacted techline and spoke to Steve SR# 7728441049 who recommended replacing capacitor as well. I found the control board to be faulty. Ordering that parts as well. ; ordrng 1 W11116592 (cntrl-elec)

Near Hackney Ln, San Antonio, TX 78260
Jim G.

Jim G.

DISHWASHER IKEA IDT870SAGX0 Replaced soiled drain hose however the extension was also needed. ; ordrng 1 8269144A (drain hose)

Near Inwood Briar, San Antonio, TX 78248
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF28JBEDBSR/AA Customer complaint is that the refrigerator shuts down multiple times during the day. Found issue with the control boards.; ordrng 1 DA94-02663C (CONTROL BOARD) and 1 DA97-13809T (CONTROL PANEL)

Near Dione Bend, San Antonio, TX 78245
Jim G.

Jim G.

WASHER WHIRLPOOL WTW5000DW2 Replaced washplate. Issue resolved.

Near Fawn Haven, San Antonio, TX 78248
Douglas H.

Douglas H.

COOKTOP ELECTRIC JENN-AIR JIC4430XB00 Upon arrival customer stated the module hadn’t made it in yet. He stated module is supposed to arrive on Wednesday 8/5. Installed display to see if that would fix. Didn’t fix it. Need module. Rescheduled for after when part is supposed to arrive. ; schdld next appmnt for 8/6 THU !

Near Canyon Cir, Boerne, TX 78015
Jim G.

Jim G.

ICEMAKER (STANDA KITCHEN AID KUIX535HPA Replaced dispenser which was visibly damaged. Issue resolved.

Near Turnberry Way, San Antonio, TX 78230
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE234GPS0 Replaced dispenser which was visibly damaged. Issue resolved.

Near Colwyn Pass, San Antonio, TX 78216
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706EBS01 Found open defrost sensor in FC E2 error on icemaker and failed led in FC need new module ice maker and harness rescheduling Tuesday ; ordrng 1 W10695459 (module) and 1 W11249952 (HARNESS) and 1 W11294907 (ICE MAKER)

Near Saddle Canyon, Cibolo, TX 78108
Shawn W.

Shawn W.

DRYER MAYTAG MEDB765FW0 Door switch was broken. Replaced .customer was concerned about heating as well. Ran diagnostics. No errors. Heating element is working. Unit fIled air vent test. Unit will need to have dryer vent system cleaned of trapped lint to increase efficiency. Unit fully operational.

Near Waldon Walk, San Antonio, TX 78261
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDTE334GPS0 "Replaced the control, filter and drain hose. Unit fully operational."

Near Buff Line, Garden Ridge, TX 78266
Colton B.

Colton B.

DRYER WHIRLPOOL WED7000DW2 Got there before office was open. Moved to last call of the day. Was not able to get back before office closed. Rescheduling for Tuesday.; schdld next appmnt for 8/4 TUE !

Near Market Hill, San Antonio, TX 78256
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFC704FPS03 Icemaker did not arrive. According to customer it should have arrived on 27th. Reordering and rescheduling other parts. ; ordrng 1 W11115534 (icemaker)

Near Estacado, San Antonio, TX 78261
Jim G.

Jim G.

RANGE KITCHEN AID KDRP487MSS03 Replaced thermistor however issue was not resolved. It appears the door latch is faulty according to techline. .; ordrng 1 WP9760889 (latch)

Near Wilderness Oak, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KBFN506ESS01 "Issue is no lights in refrigerator. Finding issue to be that the customer had 3 LED lights that were dead. Replaced lights, all lights are now on. Collected for P&L. Did not need the led control board."

Near San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWX655DW1 "Replaced washer was able to get lid to lock automatically, when in spin cycle agitator just spun, loud grind noise. Checked gearcase found oil residue, and slight movement on washplate prior to spinning manually. Ordering gearcase and washplate.; rqstng P&A on 1 W10006481 (gearcase) and 1 W10609480 (washplate)"

Near Co Rd 6752, Devine, TX 78016
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Found RC door gasket had gap on top and left side causing condensation in RC. Tested fan this is working temperature is good. Used heat gun reset gasket tested all operations normal. Advised of survey.

Near Vicki Lynn Dr, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Checked refrigerator found refrigerator and freezer not cooling properly, found compressor not pumping correctly, replaced compressor vacuumed and charged unit everything is working normal now"

Near Rosalind Way, San Antonio, TX 78222
Jesus C.

Jesus C.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Installed new auger assembly and fan. No further issues. Will be back for further repairs. ; saved tckt

Near Wheeler Rd, Atascosa, TX 78002
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT112CZJB00 Issue is ice on roof of refrigerator an water on bottom. Finding problem to be a poor seal on freezer door. Used heat gun to remold freezer gasket. Unit is sealing much better now.

Near Heuermann Rd, San Antonio, TX 78256
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF330PAHS3 Replaced heating element. Issue resolved.

Near San Antonio, TX 78261
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JSC24C8EAM00 Verified issue was at ice maker. There appeared to simply be a blockage. Reset unit and modular icemaker. Issue resolved. Collected service fee.

Near Prairie Meadows, San Antonio, TX 78258
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new control and power supply. No further issues. Job complete.

Near Radiant Sunset, San Antonio, TX 78252
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Customer needs Reschedule. ; schdld next appmnt for 8/4 TUE !

Near Hyde Park, Lytle, TX 78052
Steven G.

Steven G.

DISHWASHER KITCHEN AID KDPM604KPS0 "Checked dishwasher ran diagnostics found no fault codes ran test cycle everything checked normal customer not using dry aid added and went over ho to use product, dishwasher is working properly"

Near Velvet Ln, Kirby, TX 78219
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL CHW9050AW0 Removed rear panel replaced drive belt and harness for motor tested all operations normal.

Near Pat Booker Rd, Universal City, TX 78148
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Issue is that the buttons on the UI panel are unresponsive. Reset unit, buttons now work. If it happens again, please send the tech out with a new UI Panel (W11297728). Unit tested good."

Near Sonora View, , TX 78015
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked dishwasher replaced inner door and dispenser, control is working properly, checked operation unit working normal now"

Near Burgoyne St, San Antonio, TX 78233
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG320M0BS3 Found control panel out of box with scratches. Need to order again. ; ordrng 1 W11097777 (panl-cntrl)

Near Staccato Staff, San Antonio, TX 78252
Jesus C.

Jesus C.

DISHWASHER MAYTAG MDB8959SFZ Tested unit. Found water leaking from drain pump. Found o ring on pump was not secured to pump causing poor seal. Reset o ring. Good seal. No leaking. No further issues. Job complete.

Near County Rd 6714 E, Natalia, TX 78059
Christian G.

Christian G.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Issue stated by customer unit not drying/ heating. Previously found heater not turning on through regular and diagnostic cycles. No visible da:age to heater, looks a little worn for age. Replaced control and heating element. Ran unit through diagnostic cycle. Unit tests good."

Near San Antonio, TX 78245
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Checked refrigerator found unit has a freon leak added dye drier and charged unit will be back next Friday to find leak.; ordrng 1 W10239732 (evaporator) and 1 W10643261 (evaporator,dual-rc), used 1 WPW10143759 (DRIER-HV) from stock"

Near Merriford Ln, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Checked refrigerator after adding dye drier looked for leak could not find any dye, checked compressor there is dye in the system just has to be a slow leak both evaporators are frosted up and unit is making ice, customer to watch and call at first sign of cooling problems"

Near Monteverde Way, San Antonio, TX 78261
Jesus C.

Jesus C.

REFRIGERATOR SAMSUNG RF263BEAESR/AA 07 Complaint is slow ice production and frost buildup. Called Samsung tech line. Ordering service kit for unit. ; ordrng 1 DA82-02697A

Near Brianna Court, Von Ormy, TX 78073
Christian G.

Christian G.

DRYER MAYTAG MEDX655DW0 "Issue stated by customer: unit not heating anymore. Unit spins but doesn’t heat. Voltage tested good from wall. Vent hose was extremely backed up. Removed and ran unit, still no heat. Advised customer of routine vent cleaning as air restrictions can cause parts to fail. Informed customer even if we fix machine today, vent issue can cause parts to break down again. No continuity through hi limit tstat. Replaced, unit began heating. Unit tests good at this time. Collected 169.03 via card for s.call and part."

Near Gemsbuck Chase, San Antonio, TX 78251
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KBSD606ESS01 Replaced bracket. Unit is now fully functional.

Near Birdie Ridge, San Antonio, TX 78260
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Installed pressure regulator and pex line for unit. Customer will keep and eye on unit.

Near Texas Bend, San Antonio, TX 78253
Steven G.

Steven G.

ICEMAKER (STANDA SCOTSMAN SCN60PA-1SS "Checked ice maker found units sump pump constantly running found reservoir not cutting off keeps running water and causing pump to keep running will return to replace part, cleaned evaporator ; ordrng 1 A39789-001 (reservoir assembly) and 1 A39790-001 (water sensor assy)"

Near Strait Ln, Pleasanton, TX 78064
Shawn W.

Shawn W.

REFRIGERATOR MAYTAG MFC2062FEZ03 Customer had a auspicious recording of the noise. I checked the temperatures and they are fine. Found that the unit is not set to manufacturers recommended temperature settings. I changed them to factory setting. When pushing the button on the UI going into diagnostics I was able to replicate the sound. He led the leveling and it was way off. I adjusted the leveling. Doors now close as designed and when pushing on the control UI the unit is no longer making the noise. Client explained to me that the builder had sent the invoice for installation to the manager at ACT.

Near Trophy Ridge, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 "Issue is hollow ice and low pressure on dispenser. Removed filter, water pressure is great. Finding issue to be a faulty filter. Unit tested good without filter in."

Near Cattle Dr, Fredericksburg, TX 78624
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF23M8070S/AA Customer stated making a loud buzzing noise from RC compartment. Found cause to be fan hitting something. Ordering EVAP cover assembly to resolve the issue. ; ordrng 1 DA97-17362B (EVAP COVER ASSEMBLY )

Near Wild Springs Dr, San Antonio, TX 78258
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4855HW1 Customer complaint is that the washer is stuck on the sensing cycle. Unit was unplugged when I arrived. Plugged unit in and the drain pump started running. Found issue with control and drain pump.; ordrng 1 W10919003 (pump-water) and 1 W11256099 (cntrl-elec)

Near McQueeney, San Antonio, TX 78252
Christian G.

Christian G.

OVEN ELECTRIC (D KITCHENAID KODE300ESS04 "Issue stated. By customer: unit not heating up properly/keeping temp. Previously found unit not holding temps and dropping significantly when adjusting temps. Replaced control boards, ran bake/broil test. Unit tests good."

Near Azalea Fern, San Antonio, TX 78253
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHB02 Replaced drain extension and thawed out drain port. If issue occurs again we will need to contact techline to document possible closed drain port.

Near Stone Edge Pl, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL MVWX655DW1 Replaced latch and actuator unit is working as designed no issues. No error codes found during testing or operation. Job complete.

Near Micron Dr, San Antonio, TX 78251
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE320M0ES2 Tested range. Not powering on. Found terminal block damaged. Will need to replace block. ; ordrng 1 W10245259 (block-term)

Near Savannah Heights, Von Ormy, TX 78073
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Replaced bad ice maker, unit called for water once ice maker was replaced."

Near Silver Branch, San Antonio, TX 78254
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW4 "Replaced gear case, stator, clutch, slider, and rotor for unit. Calibrated, leveled and tested to complete."

Near Velvet Spring, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHEN AID KRSC703HPS00 "Replaced evap fan wire due to fan intermittent when cables moved , after replacement tested refrigerator unit is working as designed, no issues during testing or operation. Job complete."

Near Hunters View, San Antonio, TX 78230
Ezequiel V.

Ezequiel V.

RANGE JENNAIR JGS9900CDS02 "Attempted to replaced igniter, found screws stripped and igniter hole corroded ordering burner assembly and orfice holder to resolve issue.replaced hinges collected parts fee for hinges.; ordrng 1 7505P306-60 (burner asy) and 1 7527P087-60 (holder-orf)"

Near N New Braunfels Ave, San Antonio, TX 78209
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Issue is an ice door that doesn’t shut well. Replaced with ice door kit. Unit tested good. All expenses were collected on first visit, did not collect any today."

Near Winding Way, Fredericksburg, TX 78624
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL ED20PKXBN00 "Previous tech called for SS tech suspected restriction. Rediagnosed unit to find issue is compressor is partial ceased or partially restricted as unit is still cooling. Quoted 948.98 for P&L. Customer wants to think about it. ESTIMATE ONLY!; rqstng P&A on 1 W10309990 (COMPRESSOR ), states that autho needed"

Near Kristen Way, San Antonio, TX 78258
Shawn W.

Shawn W.

COOKTOP GAS KITCHEN AID KCGS350ESS00 Found that the middle burner knob does take a little more pressure to push the valve down and turn on compared to the other burners. However the valve for the middle burner is a different design and the middle burner is a dual burner which is a different design from the others. Called Leon at Tech Line to validate that this is normal or find out if Kitchen Aid wants service conducted. SR# 7728464952. This slightly extra pressure needed is normal. Unit is fully operational.

Near Mountain Pl, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHZ0 "7/31/20 14:45: SL there 7/31 FRI, 13:59 to 14:44"

Near Papalote Garden, Converse, TX 78109
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Ice maker over filling and spilled out everywhere. Found cause to be ice maker calling for too much water and froze over the funnel. Replaced ice maker to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Evans Rd, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB835DW4 Ran unit had F4 E4 checked power found proper voltage checked power again found and heating at this time there is romex for outlet on floor believe that poor connections caused issue with house wiring advised customer of this and poor ventilation will also cause issue spoke to tech line Andrew sr number 7728465290 went over job history and symptoms he said to replace element but issue is most likely wiring to home rescheduling Wednesday.; ordrng 1 WP3387747 (element)

Near Tierra Bonita, San Antonio, TX 78263
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF555SDFZ Checked refrigerator found broken shelves ordering 2 shelves to resolve issue. ; ordrng 2 12883507 (shelf-glas)s

Near Austin Hwy, San Antonio, TX 78209
Colton B.

Colton B.

WASHER MAYTAG MVWB835DW Issue is an F6E2 error code on washer. Replaced console (with wUI wire harness) to resolve issue. Unit tested good. If issue persists unit will need a new control board.

Near N J Dr, Boerne, TX 78006
Colton B.

Colton B.

FREEZER WHIRLPOOL WZF34X18DW03 "Issue was a faulty control box. Replaced box, unit tested good. Customer was concerned that the freezer wasn’t making cooling noises. Heard water droplets sizzle indicating that unit is in a defrost cycle. Told customer this, customer states that she will check it in an hour. Unit is testing good."

Near Saddle View Dr, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE320M0ES "Checked range found range with broken door , range is GE paper work is messed up notified RTM . Job complete."

Near Austin Hwy, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL CAE2745FQ0 Found shifter fault ran diagnostics tested shifter works spin agitate working and valves and pump working ran calibration ran test cycle no errors all operations normal. Advised customer to report any malfunction if they arise.

Near Loma Viento, San Antonio, TX 78233
Ezequiel V.

Ezequiel V.

WASHER AMANA NFW5800HW0 "Checked washer found washer continuously filling, found bad water level sensor ordering sensor to resolve issue. Also ordering valves just in case.; ordrng 1 W11036928 (valve) and 1 W11036930 (valve) and 1 W11125159 (switch-wl)"

Near Tallulah Dr, San Antonio, TX 78218
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Customer complaint is that the console is not functioning. Verified issue, need control.; ordrng 1 W11087226 (control elec)"

Near Ingram Rd, San Antonio, TX 78245
Steven G.

Steven G.

WASHER MAYTAG MVW6230HW0 "Checked washer customer complaint is not enough water went through diagnostics checked cycles everything is working normal, went over water levels and soap usage customer understands now. Washer is working properly"

Near County Rd 326, Adkins, TX 78101
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WEE750H0HZ1 Replaced control and Ui connected wifi and app tested all operations normal. Advised of survey.

Near Rush Canyon, Converse, TX 78109
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDF520PADM3 "Client did not have a purchase date but it was sometime 4 years ago. Actual model number is WDF520PADM3. The model number listed on the job was WDF420PADM. Serial Number matched. Client was complaining of heating element not working, filter coming off during wash, poor wash and door not functioning as designed.Validated all problems and ordered parts. Found drain hose not looped up. In fixed that fo them.; rqstng P&A on 1 W10518394 (heater) and 1 W10872845 (filter) and 1 WP8268990 (bushing) and 1 WP8268990 (bushing) and 1 WPW10337934 (door spring) and 1 WPW10337934 (door spring) and 1 WPW10463906 (filter)"

Near Heidelberg St, San Antonio, TX 78233
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE515S0ES2 Checked range found error code F9E0 per error code checked L1 to L2 only receiving 210VAC . Good voltage from L1 to ground and L2 to ground customer stated unit was doing the same thing in different apartment ordering control board and wire harness to resolve issue.; ordrng 1 W10887917 (cntrl-elec) and 1 W11219898 (harns-wire)

Near Newell Ave, San Antonio, TX 78215
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED4850HW0 Replaced knob retested all operations normal advised of survey.

Near Kayroe Rd, Adkins, TX 78101
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Unit refrigerator section not cooling. Found issue to be return air vent was sealed off by insulation. Removed insulation to resolve the issue. Unit instantly started cooling properly. No further issues at this point. Yes to survey and leave behind.

Near Village Club, San Antonio, TX 78250
Shawn W.

Shawn W.

WASHER WHIRLPOOL WFW9750WW01 "Ran diagnostics and it revealed no errors. Ran it through service test mode and all loads functioned as designed. Ran a quick wash and the unit sensed, filled, soaked, washed, rinsed and drained with no problems. We could not replicate the sound and I could not identify anything that is wrong with the washer. Client paid discounted service fee in full at. Unit fully operational."

Near Hilton Head St, San Antonio, TX 78217
Richard G.

Richard G.

FREEZER WHIRLPOOL WZF34X20DW01 Replaced door and tested seal. Unit is good to go.

Near Pink Star, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS331SDHM02 Last tech found faulty inverter box. Replaced inverter to resolve the issue. Unit began cooling immediately upon testing unit. No further issues at this point.

Near La Cantera Pkwy, San Antonio, TX 78256
Jesus C.

Jesus C.

WASHER MAYTAG MHW5630HW1 Tested unit. Found water leaking from dispenser drawer. Will need to replace drawer and hose. ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)

Near Fitch St, San Antonio, TX 78211
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Spoke with customer and she agreed to reschedule until part comes in. ; schdld next appmnt for 8/6 THU !

Near Bluewater Cove, San Antonio, TX 78254
Justin  R.

Justin R.

WASHER MAYTAG MVWB855DC3 "Found F8E1 and F3E2 stored in unit, will change out water inlet valve. Ran calibration and diagnostics, tested to complete."

Near Mill Path, San Antonio, TX 78254
Steven G.

Steven G.

FREEZER WHIRLPOOL WZF79R20DW03 "Checked freezer found evaporator iced up not defrosting, ran diagnostics found heater and thermistor are ok have a bad control ordered; ordrng 1 W11221340 (CONTROL )"

Near Ranch Rd, Adkins, TX 78101
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDC215EW1 "Checked operation found fuse blew again bypassed fuse called techline spoke to Steve sr 7728466368 checked thermostat checked seals these are all good issue is ventilation issue causing over heating ,vent hose has 2 bends and goes to wall makes 90 degree turn to go to roof and advised customer per techline and owners manual that 4 bends is max in dryer vent and went over distances customer needs to correct issue.; used 1 WP3392519 (FUSE) from stock"

Near Rosewood Dr, La Vernia, TX 78121
Richard G.

Richard G.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced pump and motor. Tested to complete. Unit is good to go.

Near Redrock Dr, San Antonio, TX 78213
Douglas H.

Douglas H.

WASHER MAYTAG MVWB755DW0 "Customer stated unit skips steps. Found f0e3 overload and f0e5 off balance code. Cleared errors and calibrated unit. Did notice the gear case cluncking, attempted to remove washplate, washplate ceased on. Quoted 690.96 for P&L. Customer wanted estimate only for now since unit is functioning just noisy. Estimate only collected Sc ; rqstng P&A on 1 W10811956 (GEAR CASE) and 1 W10902814 (WASHPLATE)"

Near Flat Rock Creek Rd, Comfort, TX 78013
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Tested unit. Drain on evap pan is clogged with ice. Cleared drain tube. No further issues. Job complete.

Near Mc Dougal Ave, San Antonio, TX 78223
Christian G.

Christian G.

WASHER WHIRLPOOL WET4027HW0 Replaced motor and cutoff. Unit tests good.

Near Cogburn Ave, San Antonio, TX 78249
Justin  R.

Justin R.

DRYER MAYTAG MEDB855DC4 "F2E1 stored in unit, no other codes popped up. Customer said display was not functioning correctly, did not observe issue. Will have customer continue to monitor."

Near Mill Path, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Issue stated by customer: no water. Previous tech found bad water valve. Replaced. Unit began producing water as intended.

Near Trace Buckle Dr, San Antonio, TX 78240
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Issue stated by customer: unit freezing everything on fridge side. Found damp er not closing and freezer harness thermistor shorted. Order harness and diffuser.; ordrng 1 W11317276 (diffuser) and 1 W11405276 (HARNESS)

Near Rosabell St, San Antonio, TX 78228
Christian G.

Christian G.

REFRIGERATOR SAMSUNG RF26J7500S Issue stated by customer: ice maker freezing up and locking bin in place. Bin was cracked from customer trying to remove it when ice maker had frozen up. Replaced icemaker and bin. Unit tests good at this time.

Near Flint Rock Dr, San Antonio, TX 78238
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL CYOTE URB551RNGE "Found that the unit will need a new evaporator fan and perhaps a control board. Temperatures in fresh food section were at 57 F and the freezer was at -5. Customer was complaining of intermittent freezing/frosting. Client would also like to order and pay for an additional fresh food shelf W10848413 quote at ; rqstng P&A on 1 W10846758 (cntrl-elec), ordrng 1 W10848413 (shelf-glas), rqstng P&A on 1 W10848956 (motor-evap)"

Near Trophy Ridge, San Antonio, TX 78258
Jesus C.

Jesus C.

WASHER MAYTAG MVWB865GW0 Tested unit. No cold water from valve. Installed new water valves. No issues during testing. Tested to complete.

Near Jennings Ave, San Antonio, TX 78225
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDC465HW0 DOP provided unit sold CostCo 1/17/19 under 2 year warranty . Found bad contact on push to start switch used truck stock switch replaced tested all operations normal advised of survey.; used 1 WPW10117655 (RELAY-PTS) from stock

Near Jacobs Lane, La Vernia, TX 78121
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSSC48QVS06 Customer stated unit over temp alarm keeps alarming and flashing. Unit is cooling properly. Reset alarm with hard reset to resolve the issue. Unit is performing as designed now. No further issues at this point. Collected Sc.

Near Plaza De Cadiz, San Antonio, TX 78257
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced separator and valve. Tested to complete. Unit is good to go.

Near Big Valley Creek, San Antonio, TX 78254
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced control and valve, unit working as designed. Passed harvest and fill test."

Near Granite Cliff, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Installed new door due to gasket busted. After replacement good seal. Job complete.

Near S Mittman St, San Antonio, TX 78203
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 Replaced gearcase and pulley to resolve issue of thumping at begging of cycle after replacement no noise heard washer is working as designed. No error codes found during testing or operation. Job complete.

Near S New Braunfels Ave, San Antonio, TX 78223
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found freezer light door switch stuck from ice. Fixed issue unit is good to go.

Near Ares Way, San Antonio, TX 78245
Jim G.

Jim G.

ICEMAKER (STANDA KITCHEN AID KUIX535HPA Replaced dispenser which was visibly damaged. Issue resolved.

Near Turnberry Way, San Antonio, TX 78230
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they weren’t stretched. The hinges are functioning correctly. Customer will not do the repair.

Near Belleville Rd SW, Roanoke, VA 24015
Chris S.

Chris S.

REF GE ZISP420DXASS I wasn’t able to detect any dye in the System at all. I put a new UV dryer on and charge to unit with 8.5 ounces of 134A. Customer will observe

Near Clement Ln, Radford, VA 24141
Chris S.

Chris S.

LAUNDRY MAYTAG MVWX655DW1 I installed the lid and checked operation. All operations check ok.

Near Peters Creek Rd, Roanoke, VA 24018
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they weren’t stretched. The hinges are functioning correctly. Customer will not do the repair.

Near Belleville Rd SW, Roanoke, VA 24015
Uriah B.

Uriah B.

RANGE KITCHENAID KFED500ESS03 Replaced both switch and element. All checks ok. Cx to observe.

Near Deercroft Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Able to access the harness without cutting wires. Replaced the freezer led module. All checks ok. ; used 1 W10695459 (Led module.) from stock

Near Hollyberry Rd, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 The icemaker had ice in the mold. It it did a harvest while I was working on it. The freezer temperature is at 4 degrees. If the issue persists we will replace the icemaker. W10882923

Near Thomason Rd SE, Roanoke, VA 24014
Chris S.

Chris S.

REF GE ZISP420DXASS I wasn’t able to detect any dye in the System at all. I put a new UV dryer on and charge to unit with 8.5 ounces of 134A. Customer will observe

Near Clement Ln, Radford, VA 24141
Chris S.

Chris S.

KITCHEN WHIRLPOOL WRS571CIHZ00 The icemaker was broken I installed a new icemaker and checked operation. All operations check ok. ; used 1 W10873791 (ICEMAKER ) from stock

Near Plantation Rd NE, Roanoke, VA 24012
Chris S.

Chris S.

REF LG LFX25973D00 I disconnected all the outgoing power connections and replaced the fuse. When I reapplied power to the control board there was a small component on the control board that is shorted to a heat sink; ordrng 1 EBR74796471 (CONTROL BOARD )

Near Thornspring Rd, Pulaski, VA 24301
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Replaced evap fan motor. All checks ok.

Near Bridge St SW, Roanoke, VA 24015
Uriah B.

Uriah B.

WASHER MAYTAG MVWB865GW0 F6e3F6e2F7e0F8e6Communication errors continue to pop up. Needs both UI console and control. ; ordrng 1 W11135391 (Console) and 1 W11162440 (Control)

Near Bradshaw Rd, Elliston, VA 24087
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "I installed The compressor, evaporator and charge the unit with 6 ounces of 134A. All operations check ok. I also installed the spacer on the pantry door switch"

Near Meadowview Ct, Roanoke, VA 24019
Chris S.

Chris S.

DRYER SAMSUNG DV365ETBGWR/A3 The tensioner pulley is bad; ordrng 1 DC93-00634A (TENSIONER PULLEY )

Near Mateer Cir, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Unit is empty currently. Office did not answer call because they are not open until 9am. Will need to reschedule. Please make a two count.; saved tckt

Near Twig St, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW2 "Basket is bouncing back and forth in spin. Needs basket, suspension, and gearcase. ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Suspension) and 1 W11035751 (Gearcase)"

Near Village Ln, Hollins, VA 24019
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Replaced filter housing. Tested to complete. Unit is good to go.

Near Kingsley Edge, San Antonio, TX 78252
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS325SDHV05 "Checked refrigerator found door handle on refrigerator side came loose reattached and tightened set screw, tightened other handle set screws all handles are tight and working normal"

Near Lazy Brook, San Antonio, TX 78244
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "The temperatures were good in the freezer, slightly high in fresh food but within specifications. Client had moved the damper control from coldest to cold to remedy the freezing concerns. I moved it to the middle at recommended position. Ran diagnostics and found no errors. Nothing was blocking the damper. Unit is fully operational."

Near Claremont Ave, San Antonio, TX 78209
Christian G.

Christian G.

RANGE KITCHENAID KFGC506JMH00 "Issue stated by customer: wants to confirm end woven is functioning properly. Customer stated it has strange smell and smoke that comes from oven. Tested unit on back, found oil residue since unit is unused. Allowed backs to burn off residue. Kickplate also a little crooked. Checked kickplate bracket to insure proper installation. Unit tests good at this time. Assisted customer in WiFi setup."

Near Almeria Cir, San Antonio, TX 78257
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Replaced magnetron. Issue resolved.

Near Selma, TX 78154
Shawn W.

Shawn W.

WASHER MAYTAG MVWX655DW0 "Spoke with the. Lie to and they were not made aware that there would be a service fee for me to diagnosis the unit. Under SB Web there was some indication of some sort of extended warranty with Aaron’s. However, I do not have an authorization."

Near Castle Hunt, San Antonio, TX 78218
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL LSN2000LW0 "Checked washer found issue with washer is bad timer, spoke to customer about repair cost customer stated they will seek a different route. Collected service call fee. Job complete."

Near E Dewey Pl, San Antonio, TX 78212
Richard G.

Richard G.

WASHER WHIRLPOOL WFW9150WW01 "Spoke with customer about warranty. We are unable to determine any warranty information on our side, and he has no information about purchase date. States he will just look into getting a new machine."

Near Cromwell Dr, San Antonio, TX 78201
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED4850HW0 Replaced timer on dryer due to ongoing time. After replacement unit working as designed. No issues found job complete.

Near W Contour Dr, San Antonio, TX 78212
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Replaced wiring harness. Wiring harness had bimetal on it. Tested to complete, unit is good to go."

Near Pertelote Farm, San Antonio, TX 78228
Christian G.

Christian G.

VENTHOODS WHIRLPOOL WVU37UC6FS0 Issue stated by customer: fan blade damaged. Replaced. Unit tests good.

Near Aberdeen, Boerne, TX 78015
Christian G.

Christian G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Issue stated by customer: unit not making ice. Previous tech instructed by Techline to replace control board again and icemaker fan. Replaced. Ran unit through ice harvest and fill test. Unit passed, no icemaker error codes. All thermistors and fans pass. C/B from other techs ticket. Part covered under extended warranty and 1yr replacement warranty."

Near E Bandera Rd, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER AMANA NED4655EW1 Tested unit found open heating circuit found open thermal cutoff used 279816 replaced thermostat and cutoff tested all operations normal. Advised of survey.

Near Judson Rd, San Antonio, TX 78233
Justin  R.

Justin R.

DRYER WHIRLPOOL WED5000DW2 Found a bad heating element on unit. Replaced and tested to complete.

Near Regal Point, San Antonio, TX 78254
Steven G.

Steven G.

WASHER MAYTAG MVWB765FW3 "Wasted Trip, Wasted Trip"

Near Linkview St, San Antonio, TX 78240
Richard G.

Richard G.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Checked bake element, it is working normally. Issue is actually with the sensor. Oven is preheating to 350 degrees, but actual temperature readings show about 250. Ordering sensor.; ordrng 1 W10859573 (sensor)"

Near Ares Way, San Antonio, TX 78245

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