Service History 239

Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/23/2019
M/W OTR KITCHENAID KHMS155LWH0 Found fuse bad. Replaced fuse. Ran q. Knute test run and everything ran fine. W10138793; used 1 W10138793 (FUSE) from stock
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Freezer set at 0. Fridge at 36.Could be fill tube freezing up. SR 7725874027According to techline, jumper wire does not apply. Told to increase the freezer temp to +3."
Near Salem, VA 24153
Uriah B.
Job Details: 09/23/2019
WASHER WHIR WTW8040DW4 Bearings are bad. Needs gearcase. Ran auto test cycle to check other components and all checked fine. ; schdld next appmnt for 9/24 TUE !
Near Little Rock, AR 72209
Doug M.
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Replaced damper assembly and main control due to damper door not closing and food freezing in fresh food section,tested unit operation checks ok"
Near Little Rock, AR 72207
Doug M.
Job Details: 09/23/2019
WASHER WHIRLPOOL WFW8620HC "Replaced acu and console due to unit not starting and blanking out when entering service diagnostics,tested unit operation checks ok"
Near Roanoke, VA 24012
Uriah B.
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Icemaker intermittently producing. Found damage on mold as well due to excessive frost build up. Needs icemaker and cover. Should be covered by extended warranty. Need official dispatch as such. S225EQWhatever happened to service claim #201216013; ordrng 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)
Near Cabot, AR 72023
Doug M.
Job Details: 09/23/2019
M/W OTR WHIRLPOOL WMH32519HZ1 "Replaced capacitor due to first capacitor being a bad part not allowing unit to start,replaced filter board due to shorting from bad capacitor,tested unit operation checks ok"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Freezer temp set at 0 and reading at about 0.Refrigerator temp set at 33 and reading around 37.Thermistors reading 4.5k ohm and 17.3k ohmIce box fan worked well in diagnostic. Amp draw when compressor on was about 1.04WPW10300024. Ice maker W10884720. harnessNeeds icemaker wire harness thermistor not reading properly.; pckd up 1 W10884720 (harns-wire)
Near Ward, AR 72176
Doug M.
Job Details: 09/23/2019
WASHER MAYTAG MVWB765FW3 "Replaced drain pump due to f9e1 error code, replaced main control due to f1e2 error code main control fault,tested unit operation checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 09/23/2019
MICROWAVE KITCHENAID KEMS379BSS00 "Installed control panel and oven appliance manager per error code now getting code for microwave appliance manager,diagnosed to need microwave appliance manger ; ordrng 1 W10915648 (cntrl-elec)"
Near San Antonio, TX 78217
Jim G.
Job Details: 09/22/2019
Testing app.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced RC thermistor. Replaced UI control board. Set to recommended settings. Customer to observe.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/20/2019
DISHWASHER MAYTAG MDB8989SHZ0 Found that the dispenser was overfilled and the accuracy of the fill was not good. Cx to observe further.
Near Salem, VA 24153
Uriah B.
Job Details: 09/20/2019
WASHER MAYTAG MVWC200BW0 Found suspension bad. Needs new suspension rods. W10780045. ; ordrng 1 W10780045 (suspension)
Near Roanoke, VA 24012
Uriah B.
Job Details: 09/20/2019
SXS 25'&#03 WHIRLPOOL WRS325FDAW04 Needs led modules. Service Call:WPW10515057 - led moduleWPW10515058. - led module Policy adjust: WM81M00AP1; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Near Vinton, VA 24179
Uriah B.
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE320M0EW0 "Replaced light socket, control, and oven sensor. All checks ok at this time."
Near Christiansburg, VA 24073
Chris S.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed the compressor with drier and evaporator. The wire harness wasn’t needed. Charged unit with 4.5 oz of 134A and checked for leaks. Found no leaks. Customer will observe. All operations check ok. ; used 1 W11043042 (COUPLER) from stock
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/20/2019
KITCHEN WHIRLPOOL WDT750SAHZ0 "F4e3Pump getting power, but not pumping. Needs pump and motor assembly. W11087376. - pump and motor; ordrng 1 W11087376 (pump&motor)"
Near Roanoke, VA 24014
Uriah B.
Job Details: 09/20/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced drain and control. Has to clear drain line as well with shop vac. All checks ok at this time.
Near Roanoke, VA 24017
Chris S.
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE320M0EB0 Thermal block had gotten very hot and range cord wire was melted into. Installed new terminal block. And range cord purchased for the customer from tribles. All operations check ok. Customer mentioned the the right front element had been staying on high but is working while I’m here. Customer will call if they need the switch replaced. WP3149400; pckd up 1 WPW10245259 (block-term)
Near Roanoke, VA 24018
Chris S.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Freezer door may have been held open a bit freezer light switch was frozen cleared ice and light works now. All operations check ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/20/2019
DISHWASHER KITCHENAID KDTE104ESS1 Found upper rack broken and rusting. Found lower rack doing the same as the upper. Upper rack adjusters cracked and need to be replaced. Lower rack wheel assembly missing wheels.; ordrng 1 W10728159 (dishrack) and 4 WPW10195417 (lower roller asm)s and 1 WPW10250162 (cover) and 1 WPW10546503 (adjuster) and 1 WPW10588164 (housing) and 1 WPW10588165 (housing)
Near Salem, VA 24153
Chris S.
Job Details: 09/20/2019
BELLA KITCHENAID KRFC704FBS00 "Installed control,evaporator and drier. Charged unit with 4.65 oz of 134A. All operations check ok"
Near Victoria, TX 77901
Michael
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL ED5PHEXRT00 "The damper arm was broken and froze up at damper vent and at the louver, defrosted and installed new damper, the appliance is working normal"
Near Kingsville, TX 78363
Adam
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ Inspection of unit determined icemaker will no longer harvest cubes from tray. Replace icemaker to resolve issue.; ordrng 1 W11130444 (icemaker)
Near Victoria, TX 77904
Michael
Job Details: 09/20/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Ice maker stopped making ice, no error codes, tested ice maker harvest, ice maker fancied maker water fill test and ice level sensor as well as tests 1 -5 all checks out except on the freezer fan it comes on but not pushing out any air, the evaporator is starting to freeze up, ordered part to resolve issue ; ordrng 1 W11032800 (motor-evap)"
Near Victoria, TX 77904
Michael
Job Details: 09/20/2019
MICROWAVE WHIRLPOOL UMV1160CW7 "Finally was able to get ahold of the office, customer not home. Per ofc reschedule for Friday ; schdld next appmnt for 9/20 FRI !"
Near Alice, TX 78332
Adam
Job Details: 09/20/2019
WASHER MAYTAG MVWC300BW1 Install components calibrated unit ran verification cycle all issues resolved no strange or abnormal noise coming from unit. Issue resolved
Near Victoria, TX 77904
Michael
Job Details: 09/20/2019
ICEMAKER JENN-AIR JIM158XXRS0 "Installed part ordered, the appliance is working normal"
Near Victoria, TX 77901
Michael
Job Details: 09/20/2019
OVEN WHIRLPOOL WOD51EC7HS01 "The customer said the oven comes on by itself after she’s done cooking, u able to duplicate, also the light doesn’t come on when you you touch the light button in the key pad. Went into tools and was able to turn the light on that way but not from keypad. Entered diagnostics,no error codes, turned the breaker off for 5 minutes and turned back on, reset time and date tested the light on the keypad, it is working normal."
Near San Diego, TX 78384
Adam
Job Details: 09/20/2019
WASHER MAYTAG MVWC565FW1 Inspection of unit shows no error codes. But when put into auto test and it’s clear that your case is stripped out. Replace agitator gear case actuator capacitor cam to resolve issue; ordrng 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W10870913 (gearcase) and 1 W10882734 (agitator)
Near Concepcion, TX 78349
Adam
Job Details: 09/20/2019
WASHER MAYTAG MVWC415EW1 Install components calibrated unit ran test side all issues resolved
Near Falfurrias, TX 78355
Adam
Job Details: 09/20/2019
WASHER MAYTAG MVWC565FW1 Cell component calibrated unit ran test cycle all issues resolved
Near Victoria, TX 77904
Michael
Job Details: 09/20/2019
REFRIGERATOR JENN-AIR JS48SEDUDW12 "Removed ice maker and went install new one, wrong part!BS, Called and spoke to Nick, will look into it.; ordrng 1 WPW10277448 (icemaker)"
Near Victoria, TX 77905
Michael
Job Details: 09/20/2019
RANGE WHIRLPOOL WFE540H0ES2 "Installed parts ordered, tested appliance, is working normal"
Near Falfurrias, TX 78355
Adam
Job Details: 09/20/2019
WASHER MAYTAG MVWB865GW0 Inspection of unit shows error code for overload. Trying to test control board results in different functions. Control board not always excepting commands. Customer has video of control board with lights flashing water running with the lid open. Replace control board and user interface to resolve issue; ordrng 1 W11114420 (cntrl-elec) and 1 W11114670 (console)
Near Victoria, TX 77901
Michael
Job Details: 09/20/2019
WASHER MAYTAG MHWE200XW00 "Installed a new lid lock assembly and latch 1st time and I was still getting F5E2 error code, ordered ACU and installed and it still kept locking and unlocking, checked all connections, adjusted the latch still kept doing the same thing. Called tech line, took too long to answer or call back, had to move on, per tech sheet, replace main harness. Ordered parts ; ordrng 1 WPW10239822 (harns-wire) and 1 WPW10253483 (latch)"
Near Lake Hamilton, AR 71913
Doug M.
Job Details: 09/20/2019
ICEMAKER KITCHENAID KUIC15NLXS1 "Inspected for not making making ice,found wire harness to start device had been cut off and missing also found temporary valve had been installed to sealed system,customer decided not to move forward with any repairs"
Near Alexander, AR 72002
Doug M.
Job Details: 09/20/2019
WASHER MAYTAG MVWX655DW0 "Inspected unit for not spinning, performed service diagnostics found f7e1 error code basket speed fault,found basket spin freely by hand,found only wash plate would spin,inspected spluch assembly checked ok,found gears in gearcase stripped not allowing unit to spin,diagnosed to need gearcase w11035751,customer does not want to move forward"
Near Conway, AR 72032
Doug M.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHV00 "Inspected unit for making noise,performed service diagnostics found damper door motor making grinding noise in step 3,diagnosed to need damper assembly ; ordrng 1 W11164593 (diffuser)"
Near Little Rock, AR 72223
Doug M.
Job Details: 09/20/2019
DRYER MAYTAG MEDX655DW1 "Inspected unit for noisy operation,ran unit for about ten minutes,all sounds are normal,called tech line per notes,no service pointers,no known issues,tech said hard to diagnose,just have too pin point noise,sr#772591466,let unit un for an additional 15 minutes with clothes in it,unit not repeating noise customer explaining"
Near Little Rock, AR 72227
Doug M.
Job Details: 09/20/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM "Inspected unit for not making ice, performed service diagnostics,found unit would fill,ice level sensor tested good,reading door switches,found icemaker motor would not running in test 59 with 14dcv to motor,diagnosed to need icemaker; ordrng 1 WPW10764668 (ice maker)"
Near North Little Rock, AR 72116
Doug M.
Job Details: 09/20/2019
WASHER MAYTAG MVWB765FW1 "Inspected unit found sheet stuck under agitator,removed sheet,checked agitator and basket for any defects checked,tested unit operation checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 09/20/2019
ICEMAKER KITCHENAID KUIC15POZP1 "Inspected unit for not making ice, performed service diagnostics found condenser fan motor not running with 120v to motor,also found when turning compressor it’s making a very loud noise due to over heating,diagnosed to need fan motor, compressor,and evaporator ; ordrng 1 W10124096 (fan,motor) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"
Near Radford, VA 24141
Uriah B.
Job Details: 09/19/2019
BTM STD DOOR WHIRLPOOL WRB322DMBW00 Adjusted temp in freezer to 3. Cx to observe.
Near Fairlawn, VA 24141
Uriah B.
Job Details: 09/19/2019
RANGE WHIRLPOOL WEE510S0FS2 Cx noted glasstop had some marks on it. Took quick pics. Cx to try cleaning with glasstop cleaner.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KSRG25FKSS16 Replaced optic sensor. Icemaker went through harvest and filled with water. All checks ok at this time.
Near Corpus Christi, TX 78415
Adam
Job Details: 09/19/2019
WASHER MAYTAG MVWC415EW1 Install component Calibrated unit and ran verification cycle issue resolved.
Near Corpus Christi, TX 78415
Adam
Job Details: 09/19/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 Customer complaint of produce freezing in deli drawers. Inspection of unit shows no abnormal frost buildup of any kind advise customer of temperature settings as well as humidity controls for drawers. Issue resolved
Near Victoria, TX 77904
Michael
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed parts ordered, appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 09/19/2019
DRYER WHIRLPOOL WED8000DW4 "The customers complaint is that the clothes are coming out stuck together and wrinkled, said the clothes are sticking to the baffles but not towels or bedding. Entered diagnostics and found error code F4E3, the air vent goes through the attic and out the roof, unable to check outside airflow, possible restriction in the air vent, airflow is good at the appliance. The customer was not convinced, called tech line and spoke with Andy, he did say air restriction could cause it to over heat and set in wrinkles or the customer is overloading the appliance. I explained to the customer what tech line told me. The customer was drying clothes on arrival and the top was really hot, advised her to have the air vent swept out from the top down and to try using less heat."
Near Kingsville, TX 78363
Adam
Job Details: 09/19/2019
DRYER MAYTAG MEDB765FW Install components issue resolved.
Near Robstown, TX 78380
Adam
Job Details: 09/19/2019
WASHER MAYTAG MVWB865GW0 Inspection of unit shows Error code for lead not open between cycles. Error code is not an issue customer complaint of water staying in detergent tray. Advise customer this is completely normal to have some water left in tray at end of cycle. Issue resolved
Near Victoria, TX 77901
Michael
Job Details: 09/19/2019
DRYER WHIRLPOOL WED4815EW1 "The customers complaint, taking too long to dry and lint getting on the inside of the door and lint screen. Turned the appliance on, the heat element is good and heating properly, possible air restriction. Checked the air vent underneath the MH and found the customer had put window screen at the end of the vent hose to keep anything from getting in. There was no airflow due to lint clogging it up, unable to escape to the outside. Removed the screen and the appliance had good airflow, appliance is working normal"
Near Victoria, TX 77905
Michael
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Installed parts ordered, tested the ice maker, no error codes,appliance is working normal"
Near Goliad, TX 77963
Michael
Job Details: 09/19/2019
WASHER WHIRLPOOL WTW8900BC0 "Customer said it leaks on the right front corner, another company came out before and took it completely apart. Put appliance into diagnostics, error code F51, looked underneath and found the bolt to the rotor was left loose,tightened the bolt. Ran a diagnostics test completed with no error code, filled the tub with water manually and saw no visual leaks, the appliance is working normal."
Near Maumelle, AR 72113
Doug M.
Job Details: 09/19/2019
DRYER WHIRLPOOL MEDB835DC4 "Inspected unit for af error code, performed service diagnostics found f4e3 error air flow fault,called tech line,verified good air flow to outside,tech wants customer to try running dryer without vent connected to unit,also get a vent hood that blows straight out instead of blowing downwards,if unit has no issues at that point venting will be the problem ,#7725901980"
Near Maumelle, AR 72113
Doug M.
Job Details: 09/19/2019
FREEZER KITCHENAID KRMF706ESS01 "Inspected unit for frost in freezer,inspected seal to cabinet seal is good when manually pushing door to cabinet but door will not draw on to cabinet as designed due to broken adjusters on door slides,diagnosed unit to need freezer door slides w10625069,w10625070 to install,customer does not want to move forward at this time"
Near Carlisle, AR 72024
Doug M.
Job Details: 09/19/2019
RANGE SAMSUNG NE59J7630SS "Inspected unit for no oven operation,verified 240v to unit checked ok,found thermal fuse had shorted after self clean,replaced fuse,tested unit operation checks ok ; used 1 WP9759243 (FUSE) from stock"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced led module in FC. Freezer bin not in yet. Will return with that to install at a later date.; O-emld tckt
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/19/2019
REFRIGERATOR KITCHENAID KRFF507HBS00 "Temps set at 37 and -2Found water on top center of freezer gasket. No obvious air leaks from freezer door, no frost build up on FC. Cx experiencing condensation from ice bin door dripping down. Previous tech adjusted mullion heater. Found no condensation on mullion heater. Cx says that condensation is only only on that area. Suggest changing out ice bin door with gasket to ensure proper seal. W11268536Did test icemaker fan, which checked good. Will run by techline to see what they recommend. Cx will need to be called about appt.; ordrng 1 W11268536 (door-ice)"
Near Max Meadows, VA 24360
Uriah B.
Job Details: 09/19/2019
DRYER MAYTAG MEDB955FC1 F4E5F3E7Outlet thermistor read good according to the temp inside the drum. Rear moisture sensor read open. Continuity found in wiring. Needs read moisture sensor. ; ordrng 1 W10677270 (sensor)
Near Corpus Christi, TX 78412
Adam
Job Details: 09/19/2019
DISHWASHER MAYTAG MDB4949SHZ "Inspection of unit shows some physical damage does exist around the drain pump as well as drain hose. Replaced drain pump and hose to resolve issue; ordrng 1 8269144 (hose,drain) and 1 W10348269 (pump,dran) and 1 W10734532 (float switch)"
Near Beeville, TX 78102
Michael
Job Details: 09/19/2019
WASHER WHIRLPOOL CET9000GQ0 "I had an emergency come up, called and spoke with the customer and rescheduled for Friday 09/20/19; schdld next appmnt for 9/20 FRI 8-10"
Near Conway, AR 72034
Doug M.
Job Details: 09/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Inspected for not dissolving detergent,found wash motor not running,verified 120v to wash motor,replaced pump motor assembly,tested unit operation checks ok ; ordrng 1 W11085683 (pump&motor)"
Near North Little Rock, AR 72116
Doug M.
Job Details: 09/19/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit for unlevel handles,adjusted door so handles are level,now doors are not level,checked to see if unit is level,unit is level called tech line,tech (tj) said to replace both doors,sr#7725904834; ordrng 1 W10919616 (dor-fip) and 1 W10919619 (dor-fip)"
Near Alice, TX 78332
Adam
Job Details: 09/18/2019
WASHER MAYTAG MVWB765FW3 Install components calibrated unit and ran verification cycle all functions work as designed. Issue resolved. Is worth noting customer is on well water.
Near Corpus Christi, TX 78415
Adam
Job Details: 09/18/2019
WASHER MAYTAG MVWB765FW1 Install component calibrated unit and ran verification cycle all functions work as designed issue resolved
Near Alice, TX 78332
Adam
Job Details: 09/18/2019
WASHER MAYTAG MVWC565FW Inspection of unit shows agitator is free spinning in basket. No error codes found on unit. Replace gear case agitator basket actuator and capacitor to resolve issue. Job will require authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10586077 (basket) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W10870913 (gearcase) and 1 W10882734 (agitator)
Near Victoria, TX 77901
Michael
Job Details: 09/18/2019
WASHER MAYTAG MVWB765FC3 "Error code F5E4, F2E1, F9E2, F0E2, cleared error codes and attempted to calibrate but the rotor was stuck, powered off the appliance and when it unlocked so did the rotor. Calibrated and performed a diagnostics test, completed with no error codes. Advised the customer not to overload the appliance or put too much soap, which will cause issues, also gave pointers on how to us the appliance and advised to read up on the user care guide"
Near Victoria, TX 77901
Michael
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Installed part ordered, appliance is working normal"
Near Victoria, TX 77905
Michael
Job Details: 09/18/2019
DRYER AMANA NED4655EW1 "Called the customer on both numbers before going to the location 8:44AM, message they were not available, no VM. Arrived at location and was told it was the MH behind them went to that location and knocked on the door several times, pretty hard, no answer, called the customer on both numbers again, same message, left magnet on front door and took picture.; saved tckt"
Near Corpus Christi, TX 78415
Adam
Job Details: 09/18/2019
DRYER MAYTAG MEDB765FC0 "Sr#7725891622. Inspection of unit shows same issue as before door continuously pops open. Call tech line to troubleshoot the issue SR number above tech line suggest replacing following parts front panel right and left door hinge springs catch and strike. ; ordrng 2 3387565 (spring,door)s and 1 3389441 (sub 279570) and 1 W10284140 (hinge) and 1 W10284141 (hinge) and 1 W10459661 (panel) and 1 W10675495 (strike)"
Near Corpus Christi, TX 78415
Adam
Job Details: 09/18/2019
REFRIGERATOR MAYTAG MFX2571XEW0 Inspection shows icemaker will not harvest is still calling for water and is freezing but motor will no longer push ice out of tray. Replace icemaker to resolve issue; ordrng 1 W10300024 (icemaker) and 1 W10322960 (harns-wire)
Near Kingsville, TX 78363
Adam
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW5000DW2 Unit shows no error codes. But will not go into agitate or spin cycle. Replace motor pulley actuator capacitor and let to resolve issue; ordrng 1 W10006487 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W10815026 (actuator) and 1 W10866250 (capacitor)
Near Victoria, TX 77901
Michael
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "The appliance compressor would start and shut off, unplugged appliance and installed a starting device from truck stock. Plugged appliance back in and the compressor started and stayed running, the appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "The top of the freezer door gasket had moisture and ice cycles, the gasket was sealing properly. Saw there was gaps around the freezer cabinet, removed door and sealed the cabinet with white silicone. Put the door back in place the door is sealing properly, also tightened freezer door handle, appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "The appliance is not cooling in the freezer, put into diagnostics and the freezer fan is not coming on all other components are showing to be good. Ordered parts to resolve the issue; ordrng 1 W11109595 (motor-evap) and 1 W11205083 (module)"
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/18/2019
KITCHEN MAYTAG MDB7749SBM2 "Replaced wire harness, control, pocket handle, control panel. Found electric supply through the floor was stripped down to bare wire. Informed customer that he would need to call electrician to rewire. Did not test 5e unit due to electric wiring."
Near Tivoli, TX 77990
Michael
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW8040DW0 "Customer said the washer works fine on small loads but it messes up on large loads. Called and spoke with Mike at whirlpool tech line SR 7725896181, on the way to the location, I gave him all the error codes I had in July and August. He looked at them and asked if I cleared error codes, yes and that I had calibrated and ran diagnostics both automatic and manual test, the appliance is working normal. He said that if it’s working on small loads it should be working on larger loads, possible they are overloading. Arrived at the location and I was able to speak with wife and she said when she puts on mixed and deep water it gets stuck on filling and the minutes keep going up and down and then it drains the water and doesn’t complete the wash cycle. I pulled the console off the pressure hose is good and nylon washer in place, checked the control, I didn’t see the green light on and flashing. Ordered control and advised the customer that the appliance needed to b
Near Roanoke, VA 24014
Uriah B.
Job Details: 09/18/2019
DRYER MAYTAG MEDC215EW0 "Found fuse had gone bad, replaced fuse. Checked thermostats. All checks ok after replacing fuse. ; used 1 WP3392519 (FUSE) from stock"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cx experiencing no issues with freezer temps, but RC temps are running at about 45 degrees even on recommended settings. RC thermistor 4.6kohmFC thermistor 5.5ohm after defrostCompressor windings 6, 8, 13.8Per techline, replace RC thermistor and UI at the same time. Per techline, Crisper and snack bin should be stacked in a row for optimal temps. SR7725888095 ; ordrng 1 W11214887 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Roanoke, VA 24018
Uriah B.
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL MH1170XSS2 1683 watt15.38 ampRan test with amperage tool connected for one minute and water heated. Unplugged and removed tool. Water again heated. Unit is heating fine at time of service. Gave customer pricing to give idea of possible issues and pricing. Diode. WPW10492276. Magnetron. W10754299 Capacitor.
Near Roanoke, VA 24012
Uriah B.
Job Details: 09/18/2019
RANGE WHIRLPOOL WGE745C0FS00 1250. Control reading reading 140-150Average temp was significantly off. Set to 375 and average reading was 345 degrees. Ordering control and sensors for upper and lower. ; ordrng 1 W10877730 (cntrl-elec) and 2 WP7430P044-60 (top-oven)s
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/18/2019
FREEZER WHIRLPOOL WRF555SDFZ05 "Replaced Hv control, FC evap fan motor with thermistors, RC thermistor. Set temps to 40 in RC and 5 in FC.Cx to observe."
Near Pulaski, VA 24301
Uriah B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found RC evap frosted over. Found thermistor was not tight on tubing. Adjusted thermistor and encased with permagum. Put settings back to 38 and 0. Cx to observe.
Near Conway, AR 72032
Doug M.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Installed door closer due to missing from door,installed hinge due to damage from missing closer causing door closure issues,tested unit operation checks ok"
Near North Little Rock, AR 72118
Doug M.
Job Details: 09/18/2019
DRYER MAYTAG MED6630HW0 "Inspected unit for vibrating,right rear drum roller worn,installed dryer kit, tested unit operation checks ok ; used 1 4392067 (DRYER KIT) from stock"
Near North Little Rock, AR 72117
Doug M.
Job Details: 09/18/2019
DRYER WHIRLPOOL WED4950HW0 "Inspected unit for long dry times,ran test cycle unit is heating and cycling as designed,inspected vent found exhaust hood outside is broke off ,no flap allowing humid air into vent causing poor/long dry times,show customer acceptable exhaust hoods per service matters installation instructions,verified normal operation unit checks ok"
Near Cabot, AR 72023
Doug M.
Job Details: 09/18/2019
M/W OTR WHIRLPOOL WMH32519HZ1 "Installed magnetron and transformer due to short,tried to start unit,unit now hums then goes blank,ordering capacitor due to not reading ,microferrets,also ordering filter board due to possible damage to board; ordrng 1 W10850446 (capactr-mg) and 1 WPW10531156 (filter), used 1 W10138793 (FUSE) from stock"
Near Ward, AR 72176
Doug M.
Job Details: 09/18/2019
WASHER MAYTAG MVWB765FW3 "Inspected unit for not running properly,performed service diagnostics found f1e2 main control fault,f9e1 no drain long drain fault,performed manual test found 120v to drain pump drain pump running slow causing small trickle of water through drain hose,diagnosed to need main control and drain pump ; ordrng 1 W10876600 (drain pump) and 1 W11195970 (cntrl-elec)"
Near Christiansburg, VA 24073
Chris S.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Compressor was running and still sounded ok. I I nstalled a drier and charged unit with 3.7 oz of 134A. The evaporator was forming a normal frost pattern. Customer will continue to observe. ; used 1 W10843121 (DRIER) from stock
Near Blacksburg, VA 24060
Chris S.
Job Details: 09/17/2019
DISHWASHER UNKNOWN GHTD168V00S The wire nut on L1 was melted. 5ere was a weak connection. I redid the connection with a new wire nut and checked operation. All operations check ok.
Near Troutville, VA 24175
Chris S.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Installed control board and evaporator cover. I secured defrost thermistor with wire tie and covered with perguman/gum sealer. Customer will observe. I did confirm that the previous control board was an old part number. ; used 1 SEALER GUM (212643), and 1 WP8567668 (WIRE TIE ) from stock"
Near Roanoke, VA 24012
Chris S.
Job Details: 09/17/2019
DRYER WHIRLPOOL WED4815EW1 Belt was broken. Installed dryer repair kit and checked operation. All operations check ok. ; used 1 4392065 (DRYER REPAIR KIT ) from stock
Near Salem, VA 24153
Chris S.
Job Details: 09/17/2019
DISHWASHER MAYTAG MDB8969SDM0 Installed upper rails and adjuster. All operations check ok.
Near Fairlawn, VA 24141
Chris S.
Job Details: 09/17/2019
RANGE WHIRLPOOL WFE505W0HZ0 Installed door gasket all operations check ok.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/17/2019
LAUNDRY WHIRLPOOL WTW5000DW1 F7e1Replaced actuator with W10913953 . Ran calibration cycle. Ran auto test cycle. All checks ok. ; used 1 W10913953 (ACTUATOR) from stock
Near Troutville, VA 24175
Uriah B.
Job Details: 09/17/2019
LAUNDRY WHIRLPOOL WTW8500DC4 F8e6F9e1F2e1Found drain pump not pumping. Pump getting voltage. Replaced drain pump. Ran calibration load cycle. Ran test cycle. All checks ok. ; used 1 W10876600 (DRAIN PUMP) from stock
Near Dublin, VA 24084
Chris S.
Job Details: 09/17/2019
30' FDBM WHIRLPOOL WRF560SFYW01 Freezer door had been left open a bit causing warm air to enter the fc and to build up ice around the evaporator fan causing it to stop. I removed the ice and checked operation. All operations check ok.