Service History 239

Near Sinton, TX 78387
John L.
Job Details: 11/20/2019
WASHER MAYTAG MVWC565FW1 "F8E1 long fill, checked valves for obstructions. Customer had recently had work done on piping, pvc shavings as well as glue stands clogged screen. Removed all debris, tested. Unit working as should. Issue resolved."
Near Victoria, TX 77904
John L.
Job Details: 11/20/2019
REFRIGERATOR KITCHEN AID KSSC48QMS01 "Inspected unit, found a connector not seated and locked in place to inverter box. Made connection, compressor powered on. Checked for pressures, normal Freon pressures. Issue resolved."
Near Victoria, TX 77904
Michael
Job Details: 11/20/2019
RANGE WHIRLPOOL WFE505W0HW1 "There is too much damage, Per RTM, will cost more than what it is worth, will ask for credit on this appliance."
Near Odem, TX 78370
John L.
Job Details: 11/20/2019
RANGE AMANA ACR4303MFB3 "Installed control, issue resolved."
Near Roanoke, VA 24012
Uriah B.
Job Details: 11/20/2019
WASHER WHIRLPOOL WTW5000DW1 F8E1Cold water valve not operating. Replaced inlet valve with stock. ; used 1 W11210459 (VALVE.) from stock
Near Salem, VA 24153
Chris S.
Job Details: 11/20/2019
DRYER WHIRLPOOL WED6620HC0 The drive motor clip had come off. Causing the fan to rub the frame being very noisy. I reinstalled the motor clip and secured wire harness with wire tie. All operations check ok. ; used 1 WP8567668 (WIRE TIE ) from stock
Near Roanoke, VA 24018
Chris S.
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 I installed the icemaker. All operations check ok.
Near Cave Spring, VA 24018
Chris S.
Job Details: 11/20/2019
TRIO CD KITCHENAID KRFC300ESS01 There was a ticking sound from behind the unit. I removed all loose tape and tags from the back of the unit. All operations check ok.
Near Vinton, VA 24179
Uriah B.
Job Details: 11/20/2019
REFRIGERATOR KITCHENAID KSRA22CNSS01 Replaced sensor. Went through cycle and filled with water. All checks ok at this time.
Near Cave Spring, VA 24018
Chris S.
Job Details: 11/20/2019
COMPACTOR WHIR n/a The bin latch was very tight and costumer was unable to open it when the bin was full. I lubricated the bin latch with grease. It then functioned freely. All operations check ok.
Near Elliston, VA 24087
Uriah B.
Job Details: 11/20/2019
WASHER WHIRLPOOL WTW4800BQ1 Replaced inlet valve. Ran calibration. Ran auto test. All checks ok at this time.
Near Roanoke, VA 24019
Chris S.
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Installed the compressor,evaporator and drier. Charged unit with 5.5 oz of 134A. All operations check ok."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/20/2019
FREEZER WHIRLPOOL WRF767SDHZ00 Replaced fill tube. Ran harvest cycle and filled with water. All checks ok at this time.
Near Pearisburg, VA 24134
Chris S.
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 the wash pump was getting 50 volts and not running. The diverted valve was running constantly. I installed the pump and motor. I checked operation. All operations check ok. ; pckd up 1 W11087376 (pump&motor)
Near Hot Springs, AR 71909
Doug M.
Job Details: 11/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced listed parts, due too E2 error code, and fan not running with 14dcv to fan, tested unit operation checks ok"
Near Hot Springs, AR 71913
Doug M.
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Inspected unit for not making ice,found fill tube had a little ice in line not allowing for fill,removed ice jam,tested temps found 34 degrees in fresh food section,-5 in freezer section turn temp up to prevent line from freezing,icemaker did fill,operation checks ok"
Near Hot Springs, AR 71901
Doug M.
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced wire harness due to broken/damaged wires,tested unit operation checks ok"
Near Lake Hamilton Township, AR 71913
Doug M.
Job Details: 11/20/2019
RANGE WHIRLPOOL GGE350LWS00 "Replaced left burner switch and left element due to only working on high and not cycling,tested unit operation checks ok"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/19/2019
RANGE WHIRLPOOL WFE550S0HZ1 Needs left rear element and control board. ; ordrng 1 W11171119 (elmnt-surf) and 1 W11295998 (cntrl-elec) and 1 WP3149404 (switch-inf)
Near Alice, TX 78332
Adam
Job Details: 11/19/2019
WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows error code for water valve. Replace valve to resolve issue. There is a slight squeal very quiet almost unheard at beginning of spin cycle. Replace drive pulley belt actuator and capacitor to resolve noise.; ordrng 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W11025984 (valve)
Near Alice, TX 78332
Adam
Job Details: 11/19/2019
REFRIGERATOR AMANA ASD2522WRW04 Inspection of unit shows icemaker dripping water into ice been causing ice build up when customer goes to dispense ice auger busts the plastic for the ice bin. Replace icemaker and ice bin to resolve issue. Job will need authorization; rqstng P&A on 1 W10312300 (ice-contnr) and 1 w10190966 (icemaker)
Near Corpus Christi, TX 78411
John L.
Job Details: 11/19/2019
DISHWASHER MAYTAG MDB4949SDE3 "Inspected unit, found a crack in pump causing leak. Replace to resolve.; ordrng 1 W10545278 (drain hose) and 1 WPW10591570 (pump&motor)"
Near Corpus Christi, TX 78413
Adam
Job Details: 11/19/2019
RANGE WHIRLPOOL WFE540H0ES2 Called customer while in route to location customer states they will not have anyone available at the home. Customer would like to reschedule appointment for the 20th Wednesday.; schdld next appmnt for 11/20 WED !
Near Sinton, TX 78387
John L.
Job Details: 11/19/2019
WASHER AMANA NTW4516FW2 "Ran diagnostics, no codes pulled. Ran recalibration, then ran unit on auto test cycle. Unit went through cycle did notice a sound coming from underneath. Found oil residue from gearcase. Replace to resolve this.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase)"
Near Radford, VA 24141
Uriah B.
Job Details: 11/19/2019
OVEN JENN-AIR JJW2430DP01 Checked probe reading in diagnostic and reads about the same as the oven sensor at 24celcius.
Near Hollins, VA 24019
Uriah B.
Job Details: 11/19/2019
WASHER WHIRLPOOL WTW8500DC2 F7E9F0E3F8E6F2E1Reset unit. Checked wire connections. Checked lid lock operation. Some wear on the drain pan indicated the basket had dropped and was rubbing the motor on the pan. Ran auto test cycle. Secured the drain with tie. All checks ok. ; used 1 WP8567668 (TIE) from stock
Near Roanoke, VA 24017
Uriah B.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found all operations working properly. Unplugged and reset unit. All checks ok at this time. Siliconed the upper left corner of freezer compartment. ; used 1 8201711 (ADHESIVE) from stock
Near Kingsville, TX 78363
Adam
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ Customer complaint of pantry drawer wire exposed. After inspecting unit it was determined that evaporator motor for freezer compartment was not working causing ice and water to build up and bottom of fridge compartment which in turn froze the pantry wire in place. Replace thermistor and motor evaporator fan to resolve issue; ordrng 1 W10280385 (thermistor) and 1 W10728094 (motor-evap)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Reset unit. Freezer had good temps. Checked icemaker and found it went through harvest. Cx to observe further. If callback preorder icemaker.
Near San Antonio, TX 78247
Jim G.
Job Details: 11/19/2019
DRYER WHIRLPOOL WED5620HW0 UI replaced and wire harness replacement was not successful. Voltage indicates issue with control board. Diagnosis confirmed by techline. I spoke to Kathy Sr# 7726407962. ; ordrng 1 W11331275 (CONTROL)
Near Port Lavaca, TX 77979
Michael
Job Details: 11/19/2019
WASHER MAYTAG MVWC565FW1 "No error codes on arrival, calibrated and performed a diagnostics test, completed with no issues. Found the drain tied into a long 1 inch hose and tightened with a metal hose clamp not allowing it to create a vacuum to allow the water to drain out fast enough, showed the maintenance guy how to use the washer, customer will make corrections. The appliance is working normal"
Near San Antonio, TX 78223
Steven G.
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Checked dishwasher found dishes are wet not heating, ordered thermostat ; ordrng 1 W10195091 (thermostat)"
Near Corpus Christi, TX 78414
John L.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ "Installed valve, issue resolved."
Near Taft, TX 78390
John L.
Job Details: 11/19/2019
DRYER MAYTAG MEDX655DW1 "Inspected unit, found a short in wiring to be cause of smoke and fire. Took a picture on SD-Mobile of wiring harness. Harness would need to be replaced to resolve this issue. Part W10640711"
Near Victoria, TX 77904
Michael
Job Details: 11/19/2019
WASHER WHIRLPOOL WFW6620HW0 "The customer called and said she was having an issue with the lid lock, Amanda sent me a work order. F5E3 error code on arrival, unplugged the appliance and harness connection to the lid lid lock, also removed the UI and unplugged the harness connection. Plugged everything back in, cleared error code and performed a quick test cycle, completed with no issues or error codes., the appliance is working normal. I had the customer start a wash cycle, started with no issues."
Near San Antonio, TX 78253
Richard G.
Job Details: 11/19/2019
WASHER MAYTAG MVWC465HW2 "Customer tried to call after getting the robocall, but office was closed. Customer needs more advance notice. Worked out with customer to come back tomorrow morning keeping parts and rescheduling for tomorrow.; schdld next appmnt for 11/19 TUE 8 am"
Near Sinton, TX 78387
John L.
Job Details: 11/19/2019
WASHER MAYTAG MVWB765FW1 "F3E2 inlet temperature, F0E4 limited spin, F6E2 UI to ACU, Unable to run test on valves, controls keep erroring out. Tested components for issues could not find any. Replace control to resolve issue. Customer will not repair."
Near Bishop, TX 78343
Adam
Job Details: 11/19/2019
DRYER WHIRLPOOL WED85HEFW2 Install components cleaned roller support wheels. All noise that is made during operation are normal operating sounds
Near San Antonio, TX 78255
Colton B.
Job Details: 11/19/2019
REFRIGERATOR JENN-AIR JS42NXFXDE01 Issue was a slow closing door. Tried to replace door but it was screwed into bottom hinge. Did not feel comfortable going through with the repair unless I had another tech present to line up door and perform repair. Also no lights in freezer. Discovered light module burned out. Ordering a new one to resolve that issue. Trying to get all of that with a helper tech scheduled for later this week. ; ordrng 1 W10908166 (module)
Near Bishop, TX 78343
Adam
Job Details: 11/19/2019
WASHER WHIRLPOOL WFW85HEFW1 Install components. Was able to run complete heavy duty cycle while working on other Appliance no water leak issue resolved
Near Boerne, TX 78006
Colton B.
Job Details: 11/19/2019
BEVERAGE CENTER KITCHEN AID KUWR204ES800 Issue is a loud rattling noise coming from unit. Could not replicate noise however customer had a video. Judging by the amount of noise mad and the frequency at which it happens I believe it to be a loud compressor in high speed. All fans are checking good and quiet. No loud rattling noise observed outside of customer video. Nothing on door feels loose. Ordering a new compressor and returning. Gate code is #8400. ; ordrng 1 8201787 (compressor)
Near Corpus Christi, TX 78410
John L.
Job Details: 11/19/2019
RANGE WHIRLPOOL RS696PXBB2 "Inspected unit, has F1 error control has gone bad. Part is no longer available. Unit cannot be repaired."
Near Boerne, TX 78006
Colton B.
Job Details: 11/19/2019
DISHWASHER KITCHENAID KDTM704ESS0 "Issue was a leaky dishwasher. Unit was unloved. Leveled unit and appeared to resolve leak. However while testing I noticed wet insulation on the middle part of door. Appearing to Indicate that unit needs new lower door sea. Talked to customer warranty. Customer states that they should still be under warranty because the issue is the same as previous visit. Passing issue to AE to see what can be done.; ordrng 1 W10909089 (lower seal,bottom)"
Near San Antonio, TX 78230
Ivan B.
Job Details: 11/19/2019
MW-HOOD COMBO KITCHENAID KMHS120ESS5 Changed interlock. Door operating properly. Unit now not powering on. Control not accepting input. Ordered ACU and UI; ordrng 1 W11032363 (ACU) and 1 W11044688 (UI)
Near San Antonio, TX 78239
S. L.
Job Details: 11/19/2019
WASHER MAYTAG MVWC565FW1 "Ran diagnostics found F5 E1 clicking is from control not detecting lid lock intermittently, tested lock manually this was good and ran in normal cycle found on spin cycle the lid will lock as well. Found in stand by mode lid lock still energized from main control. Replaced control calibrated ran service cycle and monitored unit in stand by all operations normal. Advised of survey and paper."
Near San Antonio, TX 78244
S. L.
Job Details: 11/19/2019
RANGE WHIRLPOOL WFC150M0EB3 Removed rear panel replaced control preheated and tested surface burners all operations normal advised of survey and paper.
Near San Antonio, TX 78221
Steven G.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL GD5RHAXNT01 "Checked refrigerator after adding dye drier found freon leak in freezer evaporator, replaced evaporator, vacuumed and charged unit everything checks ok."
Near Olmos Park, TX 78212
Steven G.
Job Details: 11/19/2019
REFRIGERATOR KITCHEN AID KRFC300ESS01 Checked refrigerator found ice buildup on both air baffles in refrigerator section clear ice and adjusted freezer door checked operation unit working normal at this time customer to watch and call back.
Near San Antonio, TX 78209
Steven G.
Job Details: 11/19/2019
WASHER MAYTAG MVWB765FW0 Checked washer removed sheet ran unit everything checks ok at this time customer to watch and call if any problems
Near Boerne, TX 78006
Colton B.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Issue was a leaking refrigerator. Finding issue to be dispenser tube is broken inside the door, need to order another one to resolve. Ice maker tube is working as intended. Customer not home for diagnosis. Called and left vm letting him know my findings and that I’m scheduling Friday as the day for return. ; ordrng 1 WPW10386778 (tube-water)"
Near San Antonio, TX 78229
Steven G.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Checked refrigerator found evaporator lost some frost since here two weeks ago went over unit with black light did not find a leak anywhere, checked pressures found compressor side minus 14 and dyer side 63 called tech talked to JK advised him to what was going on RS7726412984, Whirlpool to change out unit"
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/19/2019
MICROWAVE OVEN WHIRLPOOL WML55011HS2 "client has been experiencing intermittent times of the top of the led display blacking out or dimming. Also upper characters are sometimes not initiated when required. On occasion the circuit. Is not closing and running the microwave. I was able to replicate this once. Checked outlet. It is fine. Ran diagnostics, model number did not display when the door was open on step 4. The hood fan kept coming on during a component test in diagnostics. For example, pressed 03 for hood light and fan came on. Pressed 09 for turntable and hood fan came on. We will need a main control board and I have ordered additional parts as a contingency and will return to vendor if not needed.; ordrng 1 W11083284 (plate) and 1 W11127047 (cntrl-elec) and 1 W11129648 (cntrl-elec) and 1 W11133799 (cntrl-elec) and 1 W11206156 (panl-cntrl) and 1 W11255493 (interlock)"
Near Boerne, TX 78015
Douglas H.
Job Details: 11/19/2019
REFRIGERATOR JENN-AIR JS42CSDBDA "Unit not cooling properly, finding issue to be failing compressor. Per JA on this style replace all SS components. Quoted 1569.63 fo labor. SS parts still covered per Sb web. Compressor and compressor showing as discontinued. ; rqstng P&A on 1 12001966 (COMPRESSOR ) and 1 67001338 (CONDENSER ) and 1 67002142 (EVAPORATOR ) and 1 WPW10414477 (exchanger), states that autho needed"
Near San Antonio, TX 78233
Steven G.
Job Details: 11/19/2019
WASHER MAYTAG MVWB855DC3 Checked washer found sheet stuck under agitator found bolt to wash plate loose causing plate to not sit flush added lock tight and tightened bolt ran test cycle everything checks out ok now.
Near Converse, TX 78109
Steven G.
Job Details: 11/19/2019
REFRIGERATOR AMANA ASI2575GRS01 Checked refrigerator found water dispenser would drip every now and than added connector in place of coupler everything checks ok at this time ; used 1 8201815 (CONNECTOR) from stock
Near Saint Hedwig, TX 78152
S. L.
Job Details: 11/19/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed HV board and UI for crisper drawer. Tested unit lights working and compressor and fans came on all operations normal. Returning defective parts since they fall under 1 year parts warranty per office notes service fee and labor only. SG was out Sept 2018 call back dispatch was from June 2018 parts covered. collected for svc fee and labor with tax. Advised of survey and paper.
Near San Antonio, TX 78257
Douglas H.
Job Details: 11/19/2019
ICEMAKER (STANDA JENNAIR n/a On call ahead customer stated didn’t have filter. Asked us to order it and rescheduled. ; ordrng 1 F2WC9I1 (filter) and 1 W11179302 (aff ice ma)
Near San Antonio, TX 78205
Shawn W.
Job Details: 11/19/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 "Replaced console ran diagnostics, no errors. Conducted component activation test on each component all loads were working. Preheated lower oven to 350 degrees F, no problem. Preheated upper oven to 350, no problem. All fans are working as designed. Fully functional job complete"
Near Floresville, TX 78114
S. L.
Job Details: 11/19/2019
WASHER MAYTAG MVWC565FW1 "Found lid latch error code, removed top found failed lid latch. Used truck stock latch replaced latch calibrated found knocking noise from hear case. Inspected found failed gear case. Needs OTL call when approved.; rqstng P&A on 1 W10870913 (gearcase), used 1 W11307244 (LATCH) from stock, states that autho needed"
Near Kerrville, TX 78028
Sherman
Job Details: 11/19/2019
MICROWAVE OVEN WHIRLPOOL WOC75EC0HV01 Found control board bad. Beeps and snowy lines on board. ; ordrng 1 W11261165 (CONTROL BOARD )
Near San Antonio, TX 78245
Richard G.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint is that the buzzing noise is still coming from the rear of the unit. Unit was not making noise when I arrived. Entered diagnostics and ran compressor and fan, noise did not replicate. Found a place on the back cover that the water hose has been rubbing against, taped water hose to back of refrigerator. Unit is good to go."
Near Converse, TX 78109
Steven G.
Job Details: 11/19/2019
MW-HOOD COMBO WHIRLPOOL WMH78019HZ1 Checked microwave found burnt out light bulb did not have that style ordered; ordrng 1 W10892536 (LIGHT BULB )
Near Converse, TX 78109
Steven G.
Job Details: 11/19/2019
DRYER ROPER RED4516FW0 "Checked dryer found unit dead found getting 240 volts checked and found breaker hard to reset, advised customer to have breaker replaced dryer is working properly now"
Near Cibolo, TX 78108
Shawn W.
Job Details: 11/19/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "Client explained to me over the phone as well with a note that “It is not flush. Top part of door set it 1 1/2 inch bottom 1 1/4 inch. It should be flush. Door should close evenly top to bottom”. I told her I would check it out. Husband was not quite sure what the issue was, but thinks it was related to getting the oven all the way in flush. I did not see anything abnormal. I’ll just make extra sure the door is operational and working as designed. Replaced control board, ran diagnostics, same problem. Replaced console, ran diagnostics with no errors did component check on each component. All loads operated normal. Did preheat to 350 degrees F. All operations normal. Went over flushes on oven with client. Told him to give us a call if any new concerns arise. Job complete."
Near Lakehills, TX 78063
Justin
Job Details: 11/19/2019
COOKTOP ELECTRIC KITCHENAID KICU509XBL "Replaced module and tested unit to complete. Unit is working correctly, both sides working no error message."
Near Boerne, TX 78006
Douglas H.
Job Details: 11/19/2019
OVEN ELECTRIC (D KITCHEN AID KEBS207SSS04 "Upper oven not heating properly. Found issue to be faulty electronic control. Quoted 499.61 for P&L, collected Sc. Customer wants to proceed with repair. Ordering electronic control to resolve the issue. ; ordrng 1 WPW10119142 (cntrl-elec)"
Near Kerrville, TX 78028
Sherman
Job Details: 11/19/2019
REFRIGERATOR MAYTAG WRX988SIBM01 Ice guide is missing. Ordered parts to resolve issues. ; ordrng 1 WPW10435760 (ICE GUIDE)
Near Comfort, TX 78013
Douglas H.
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found crack in tub. Replaced tub tested unit all operating properly with no leaks, and yes to survey and left behind"
Near Boerne, TX 78006
Douglas H.
Job Details: 11/19/2019
WALLOVEN JENNAIR JJW2430DB00 Unit had error f2 e1 quoted 1288.85 for all cost. Customer wanted to proceed with repair. Replaced UI to resolve the issue. Unit tested good no further issues at this point collected all costs customer stated to keep the change part has 1 year of warranty as of today
Near Center Point, TX 78010
Sherman
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Spoke to Adrian on tech line. Sr#-7726410940. No error codes. Advised customer to please use rinse aid. Water temp coming in 89-90. Advised customer to turn water heater to 120 and run sink faucet until hot before starting dishwasher per tech line. Yes to survey and leave behind.
Near San Antonio, TX 78251
Douglas H.
Job Details: 11/19/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Last trip found faulty compressor. Replaced compressor to resolve the issue. Unit began cooling immediately. Per Sb web unit unit KA extended part warranty and labor for SS. Yes to survey and leave behind.
Near San Antonio, TX 78217
L
Job Details: 11/19/2019
WASHER WHIRLPOOL CAE2795FQ0 Issue was unit not draining. Replace drain pump. Unit now draining. No error codes. No other issues. Job complete
Near San Antonio, TX 78228
Jesus C.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Fresh food still freezing. Called techline. Found thermistors on air baffle were reading 60 degrees. Ordering new air baffle assembly. Sr 7726376612; rqstng P&A on 1 W11204060
Near San Antonio, TX 78230
Ivan B.
Job Details: 11/19/2019
WASHER WHIRLPOOL WTW4955HW1 Replaced agitator but dispenser is broken too ordered replacement dispenser.; ordrng 1 W10777969 (DISPENSER )
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/19/2019
RANGE WHIRLPOOL WFC150M0EB2 Checked range found broken broil element. Replaced element range checks good. Range operating as designed. Job complete.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/19/2019
WASHER MAYTAG MVWB765FW3 "Checked washer, found washer not agitating or spinning.found error code F7E9. replaced control. Ran diagnostics quick cycle no issues no errorsWasher working as designed. Job complete."
Near San Antonio, TX 78260
Jim G.
Job Details: 11/19/2019
DISHWASHER KITCHENAID KDTM354DSS4 Replaced all parts only 1 more small part is needed. Will deliver at later date. ; ordrng 1 WPW10082853 (pivot-tine)
Near Bandera, TX 78003
Justin
Job Details: 11/19/2019
WASHER MAYTAG MVWB765FW3 "Found f8 e1, long fill, F3E2 inlet temp fault, replaced water valve and ran unit through auto test. All test passed, spoke with customer about survey and leave behind."
Near Bandera, TX 78003
Justin
Job Details: 11/19/2019
DISHWASHER KITCHENAID KDTE234GPS0 Replaced both brackets and secured unit into frame. Unit is good to go.
Near Medina, TX 78055
Justin
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced broken switch light and unit went through harvest and called for water. Unit is good to go.
Near San Antonio, TX 78240
L
Job Details: 11/19/2019
WASHER WHIRLPOOL WFW5620HW0 Costumer said unit is working fine. Since last visit. Said that washer is going through cycles. Resetting the breaker might of reset unit.costumer does not want to get it worked on as of right now. If costumer calls. Send control board.
Near San Antonio, TX 78253
Justin
Job Details: 11/19/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ1 "Found unit not heating, need to order magnetron, transformer, capacitor and diode. ; ordrng 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"
Near San Antonio, TX 78253
Justin
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "No rinse aid in dispenser, running through diagnostics now. Heating cycle is working as designed. Will show customer empty rinse aid dispenser and settings on dishwasher. Went over survey with customer. She still had previous leave behind from last call I had here."
Near Boerne, TX 78006
Douglas H.
Job Details: 11/19/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Last trip found latch and electronic control board faulty. Replaced both parts tested unit all operating properly . Yes to survey and leave behind.
Near Fredericksburg, TX 78624
Sherman
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Ice maker functioning properly. Leveled unit and tightened handles for customer. Yes to survey and leave behind.
Near San Antonio, TX 78211
Jesus C.
Job Details: 11/19/2019
WASHER WHIRLPOOL WTW4800XQ2 Tested washer. Found bad suspension. Tub ring cracked. Ordering new suspension and tub ring. ; ordrng 1 W10215107 (ring-tub) and 1 W10257088 (suspension)
Near Boerne, TX 78006
Douglas H.
Job Details: 11/19/2019
WASHER MAYTAG MHW6630HW0 Last trip replaced hot valve. Didn’t resolve the issue. This trip found error of f8e1 long fill. Replaced cold valve to resolve the issue. Unit performing as designed now. Error did not back after new valve installed. Yes to survey and leave behind.
Near San Antonio, TX 78260
L
Job Details: 11/19/2019
MICROWAVE OVEN KITCHENAID KMBS104ESS02 Complaint was unit making noise do to bad wheel support. Replace shaft and wheel support. Unit not making noise anymore. Job complete.
Near Northeast Side, TX 78109
S. L.
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Goods date less that than 30 days from dispatch cosmetic covered, found control panel cracked see picture. Will install door panel at same time as contrrol panel rescheduling 11/22.; ordrng 1 W11192369 (CONSOLE)"
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator ice maker, found ice maker disconnected. Plugged it back in ice maker went into harvest good water flow to ice maker. Job complete."
Near San Antonio, TX 78258
Jim G.
Job Details: 11/19/2019
WASHER MAYTAG MVWC565FW1 Gearcase is having issues spinning. Actuator might also be at fault. Splutch/drive assembly might be damaged during repair. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11162438 (cntrl-elec)
Near Cibolo, TX 78108
Jim G.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 SR# 7726084879 replaced valve also recommended the filter be replaced as that might also be at fault. Issue resolved.
Near San Antonio, TX 78258
Jim G.
Job Details: 11/19/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Icemaker filltube heater is not functioning. Voltage is correct in service test. Ordering door as unfortunately the fill tube heater cannot be repaired in field. Please contact when dor-fip is available. ; ordrng 1 LW10755680 (dor-fip)
Near San Antonio, TX 78260
Jim G.
Job Details: 11/19/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced UI. Issue resolved. *Also assisted in remote connect set up.
Near San Antonio, TX 78253
Justin
Job Details: 11/19/2019
REFRIGERATOR MAYTAG MFI2569VEB2 "Replaced control board in back of fridge, set correct code for new board. Unit is showing good."
Near San Antonio, TX 78232
Jim G.
Job Details: 11/19/2019
RANGE WHIRLPOOL WFE320M0ES2 Determined faulty control. Infinite switches might also be at fault. ; ordrng 1 W11122560 (cntrl-elec) and 1 WP3149400 (switch-inf) and 2 WP3149404 (switch-inf)s and 1 WPW10434452 (switch-inf)
Near Boerne, TX 78006
Colton B.
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Issue was a noisy diverted motor. Replaced sump assembly to resolve issue. Talked to customer about survey. Unit tested good.
Near San Antonio, TX 78224
Jesus C.
Job Details: 11/19/2019
WASHER WHIRLPOOL WTW5000DW Installed ew capacitor. No issues during testing. Tested to complete.
Near San Antonio, TX 78257
Ivan B.
Job Details: 11/19/2019
DISHWASHER KITCHENAID KDTE334GPS Adjuster defective. Rescheduled for 11/21; ordrng 1 W10546503 (ADJUSTER)
Near San Antonio, TX 78251
Richard G.
Job Details: 11/19/2019
DRYER WHIRLPOOL WED8500DC4 Customer complaint is that the unit will shut off after starting. I started the dryer and PF power failure came up right away. Unplugged the unit and found the plug on the power cord had an arc that is causing the unit to drop power to 120v. Need to replace power cord.; ordrng 1 PT400L (cord-power)