Service History 237

Near Troutville, VA 24175
Uriah B.
Job Details: 10/01/2019
FREEZER WHIRLPOOL WRT311FZDB01 Door not sealing properly. Cx to thaw unit out to clear air ducts. Tons of frost in freezer and plugged up evaporator and airflow.LW10599399 - doorWP2261963 - hinge; ordrng 1 LW10599399 (dor-fip) and 1 WP2261963 (hinge-door)
Near Vinton, VA 24179
Uriah B.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Ice build up in ice compartment. Needs cover to make sure sealing properly. Icemaker also dislodged by ice cube. ; ordrng 1 W10873791 (icemaker) and 1 W11212344 (cover-frnt)
Near Roanoke, VA 24018
Uriah B.
Job Details: 10/01/2019
WASHER WASHER MVWB766FW1 "F7E5Found the control not operating the lid lock properly. Lid lock reading fine. Found enabling unit to shift, spin, or agitate properly. Needs basket. Gearcase looked ok. Shifter should be replaced due to the error code as well to be sure. ; ordrng 1 W10754448 (clutch) and 1 W10811957 (spin basket) and 1 W11135392 (cntrl-elec)"
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/01/2019
KITCHEN WHIRLPOOL MDB4000AWB Needs insulation on inner door. Could also need door seal. Cx wants to replace both. WPW10117748. Insulation strip. WP902894 - Door seal if cx wanted; ordrng 1 WP902894 (gasket) and 1 WPW10117748 (pad-ins)
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
WASHER MAYTAG MVWC465HW2 Inspection of unit shows control board stuck in continuous cycle will not always except commands. Also water valve stays open continuously filling unit with water and drain pump sounds extremely stressed. Replace control board water valve and drain pump to resolve issue; ordrng 1 W10775446 (pump-water) and 1 W11025984 (valve) and 1 W11211484 (cntrl-elec)
Near Port Lavaca, TX 77979
Michael
Job Details: 10/01/2019
RANGE WHIRLPOOL WFE505W0HS1 "The customer said the food was burning up when she would bake. Put appliance into diagnostics and the top bake element would come on by itself without activating it. Found error code F6E1, ordered new control.; ordrng 1 W11314391 (cntrl-elec)"
Near Port Aransas, TX 78373
John L.
Job Details: 10/01/2019
WASHER WHIRLPOOL WFW5620HW0 "Inspected unit, found that door latch mechanism has broken and not allowing door to shut and remain closed. Replace locking components to resolve this issue.; ordrng 1 W10804741 (latch) and 1 W10921697 (STRIKE)"
Near Kingsville, TX 78363
Adam
Job Details: 10/01/2019
DRYER WHIRLPOOL WED8540FW1 Inspection of unit shows error code for f4e4 replace motor and control board to resolve issue. Job will require authorization; rqstng P&A on 1 3387610 (sub 661570) and 1 W10211915 (blower wheel) and 1 W10806758 (motor-drve) and 1 W10847936 (cntrl-elec)
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
DRYER WHIRLPOOL MEDB765FW0 "Called tech line due to on going vibrating issues,tech said to put foam tape between motor and blower wheel housing ; ordrng 1 WP697770 (seal)"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
DRYER GE GTDP300GM1WS "Replaced timer due to not advancing to off position,while replacing timer found crack in timer knob,customer wants to replace knob also; ordrng 1 WE1M964 (dryer timer knob - g)"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR "Inspected unit found frost/ice build up in ice room,called tech line,tech said to order icemaker,drain,y clip,pcv,and epoxy to take care of issue per reference #7003378427; ordrng 1 DA81-05595A (EPOXY ) and 1 DA82-02367A (Y CLIP) and 1 DA94-02663A (PCV ) and 1 DA97-15217D (ICEMAKER ) and 1 DA97-19898A (DRAIN )"
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/01/2019
WASHER WHIRLPOOL WTW4816FW2 F8E1F0E2Found adequate water coming into unit. Checked all wire harness connections. Checked spin and agitate functions. Recalibrated. Ran auto test cycle. ; used 1 WP8567668 (TIE) from stock
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found condensation on bottom of both refrigerator door gasket and top of freezer gasket. Adjusted freezer door to try to seal better. Cx to observe. If call back after two days after wiping again, order gaskets, all three."
Near Roanoke, VA 24017
Uriah B.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Called t minutes ahead. Cx answered door and wanted to reschedule.
Near Salem, VA 24153
Uriah B.
Job Details: 10/01/2019
DISHWASHER WHIRLPOOL KDFE104HPS0 Checked wire harness connections. Checked unit operation in test cycle. Recalibrated unit. No error codes found in diagnostics.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/01/2019
DRYER WHIRLPOOL WED7500GC0 279570 latch kit Door not keeping closed during cycle. Replaced latch on door side. ; used 1 279570 (LATCH KIT) from stock
Near Port Lavaca, TX 77979
Michael
Job Details: 10/01/2019
DRYER AMANA NED4655EW1 "The dryer was making a loud noise when tumbling. The customer had already received the dryer kit, installed parts ordered, the appliance is working normal"
Near Robstown, TX 78380
John L.
Job Details: 10/01/2019
WASHER MAYTAG MVWX655DW1 "Installed capacitor and motor onto unit. Ran recalibration on unit followed by an auto test cycle. Unit now running as designed, issue has been resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW00 Customer complaint clicking noise when compressor turns on. Inspection of unit shows capacitor shield had fallen off and was laying against fan. Reset shield issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 10/01/2019
WASHER WHIRLPOOL WFW8540FW1 Sr#7725990992. Inspection of unit shows no error codes And diagnostic cycle shows all functions work as intended. Customer had concern with normal setting not calling for hot water even though she was setting cycle for hot wash. Explain to customer normal setting on this unit is designed to save as much energy as possible. Unit will not always call for hot water if unit does not deem hotter water necessary. Call tech line for documentation of this unit and customer concern. Issue resolved
Near Corpus Christi, TX 78412
John L.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, ran icemaker. Found water leak on supply line, line was not in valve properly. Fixed issue. Problem is resolved"
Near Corpus Christi, TX 78412
John L.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Installed icemaker and harness. Tested icemaker for function, icemaker turns and calls for water. Issue has been resolved."
Near Victoria, TX 77904
Michael
Job Details: 10/01/2019
MICROWAVE WHIRLPOOL WOC75EC0HV01 "Pulled out combination microwave wall oven and installed part ordered, put back in place and tested appliance, it’s heating and working normal"
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Pan rival at home inspection of the unit shows ice been completely full of ice. Testing of harvest cycle on icemaker not consistent. Replace icemaker and advise customer of a wait. For unit to come to temperature before ice production will begin. Issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 10/01/2019
DRYER AMANA NED4655EW1 Inspection until it shows proper voltage. Thermal fuse visibly failed/broken. Replace thermal fuse to resolve the issue. Replaced fuse issue resolved; used 1 3392519 (THERMAL FUSE) from stock
Near Aransas Pass, TX 78336
John L.
Job Details: 10/01/2019
WASHER AMANA NTC3500FW "Installed pump onto unit. Tested, pump runs without issue. Issue has been resolved."
Near Portland, TX 78374
John L.
Job Details: 10/01/2019
MICROWAVE WHIRLPOOL WMH31017HZ2 "Installed Magnetron, diode, and therm. Reassembled, and tested unit. Unit is now running without issue. Complete"
Near Victoria, TX 77904
Michael
Job Details: 10/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "The ice maker is working normal, the lights were not on at the top, pulled top panel off and found the wire was not plugged in all the way at the harness, made sure it snapped in, lights are on, no further issues"
Near Conway, AR 72034
Doug M.
Job Details: 10/01/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not heating,found unit is heating,tested air flow to outside,no air flow to outside,checked air flow form unit checked ok,informed customer vent to out needs to be cleaned for better dry results,verified normal operation unit checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit for door closure issues,found doors are working as designed,called tech line no known issues or service pointer,instructed customer on how to use door on this model,verified normal operation unit checks ok"
Near Little Rock, AR 72227
Doug M.
Job Details: 10/01/2019
REFRIG JENN-AIR JFFCC72EFP02 "Replaced water tube assembly due to broken wires on tube heater causing water Lin to freeze not allowing water to icemaker,tested unit operation checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 10/01/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not drum not turning,found drum belt broken,installed dryer kit,tested unit operation checks ok ; used 1 4392065 (DRYER KIT) from stock"
Near Wytheville, VA 24382
Uriah B.
Job Details: 09/30/2019
RANGE JENN-AIR JES9800BAS18 Replaced UI panel. All checks ok.
Near Roanoke, VA 24019
Uriah B.
Job Details: 09/30/2019
WASHER MAYTAG MHW3505FW1 Replaced the hose clip on drain hose. Checked operation and reset. All checks ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRB322DMDM00 "WP2198677. Fitting.W10823511. Tube Leak found in the supply line coming to the unit. Repaired with stock tubing and Guess fitting.; used 1 W10823511 (TUBE), and 1 WP2198677 (FITTING) from stock"
Near Hiwassee, VA 24347
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Replaced ice bin. ; pckd up 1 WPW10347093 (ice container)
Near Pulaski, VA 24301
Uriah B.
Job Details: 09/30/2019
BELLA WHIRLPOOL WRF954CIHZ00 "Replaced FC door gasket. Replaced left RC door hinge cover. Replaced left bracket in FC. Had a heck of a time trying to reshape the new gasket. The shipping method for those is atrocious, they are ridiculous to try to reshape. ; O-emld tckt"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Reinstalled the mullion heater and checked operation. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MFI2570FEZ05 Found mullion heater tab broken. Also found pivot for door missing. Needs not mullion and pivot. Cx would also like to replace bin on door at his cost. ; ordrng 1 WP12722815AP (rail-mulln) and 2 WP487240 (screw)s and 1 WP67003405 (block- piv) and 1 WPW10212139 (bin-cntlvr)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/30/2019
DRYER WHIRLPOOL WED5620HW0 Needs inlet thermistor. Reading was out of range. Ordering all thermostats.Schedule in coordination with another call within the next few days. ; ordrng 1 280148 (cutoff-tml) and 1 WP8557403 (thrmst-fix) and 1 WP8577274 (thermistor)
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 09/30/2019
WASHER MAYTAG MVWX655DW1 Found error code F8E1. Found hot water was turned off. Ran calibration. Ran auto test cycle. Secured drain hose. All checks ok at this time. ; used 1 WP8567668 (TIE) from stock
Near Wytheville, VA 24382
Uriah B.
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW4816FW2 No cold water coming through. Replaced inlet valve. All checks ok. ; used 1 W11210459 (INLET VALVE) from stock
Near Dublin, VA 24084
Chris S.
Job Details: 09/30/2019
WASHER MAYTAG MVWX655DW1 Drain pump was running and wouldn’t stop until I reset the control I did a diagnostic cycle and secured drain with a wire tie. All operations check ok. ; used 1 WP8567668 (WIRE TIE ) from stock
Near Cave Spring, VA 24018
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Needs left pantry door slides. Wire harness does not seem to be affecting the close. Left slide sticking.; ordrd 1 W11126007 (adapter) and 1 W11294512 (SLIDE (RIGHT))
Near Wytheville, VA 24382
Uriah B.
Job Details: 09/30/2019
WASHER KENMORE n/a "F35 error code. Pressure sensor bad. Needs pressure sensor. W10156252 - discontinued part, may be possible to get through Marcone, but need to contact rep....Cx to find part and call about install if he doesn’t do it himself."
Near Roanoke, VA 24019
Chris S.
Job Details: 09/30/2019
DRYER WHIRLPOOL WED8000DW4 There was a loose screw in the exhaust tube causing a vibration. I tightened the screw but the vibration is still ongoing. It seems to coming from the exhaust tube will replace and see if it will make the difference. ; ordrng 1 W10608817
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
WASHER WHIRLPOOL WFW85HEFC1 Replaced the pressure sensor. Ran auto test cycle. All checksok.
Near Radford, VA 24141
Uriah B.
Job Details: 09/30/2019
BTM STD DOOR WHIRLPOOL WRB322DMBW00 "Temp in freezer is 6-7 degrees.Product temp in fridge is 39 degreesFC set at 1 (warmest setting)RC set at 4 (recommended)Per techline, replace damper again. Techline doing a product report. SR 7725977961. ; ordrng 1 WPW10594330 (control)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 09/30/2019
MICROWAVE JENN-AIR JMW2430DS01 Cx started that Goad Appliance Service was coming this afternoon. Did not want me out this morning.
Near Cave Spring, VA 24018
Chris S.
Job Details: 09/30/2019
OVEN WHIRLPOOL WOS72EC0HS01 Instructed the control and the fan. Checked operation. All operations check ok.
Near Cave Spring, VA 24018
Chris S.
Job Details: 09/30/2019
DISHWASHER KITCHENAID KDTE104ESS1 Installed both upper and lower dish racks. Also installed the adjuster kits. All operations check ok.
Near Roanoke, VA 24012
Chris S.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Installed icemaker and cover. All operations check ok. ; pckd up 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt)
Near Roanoke, VA 24019
Chris S.
Job Details: 09/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed inner door and dispenser. All operations check ok.
Near Hollins, VA 24019
Chris S.
Job Details: 09/30/2019
OVEN WHIRLPOOL WFE505W0HW1 Installed door gasket All operations check ok.
Near Christiansburg, VA 24073
Chris S.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Installed wire harness and icemaker all operations check ok. Customer will observe. ; used 1 W10300024 (ICEMAKER ) from stock, pckd up 1 W10884720 (harns-wire)"
Near Corpus Christi, TX 78410
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Called Techline, spoke with Mark. Explained issues having with unit. Explained that unit had loss of Freon, and dye could not be detected by UV light in rear or evaporators of unit. Techline feels unit is unrepairable. Relayed info to customer.#7725958167"
Near Salem, VA 24153
Chris S.
Job Details: 09/30/2019
BELLA KITCHENAID KRFC704FBS00 I had unintentionally left a small connector undone. Tech said it affects the RC thermistor reading. I reconnected the connector and did test 40 the RC evaporator started to frost during the test. Customer will observe.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
WASHER MAYTAG MVWB865GW0 F9E2F0E2F7E9F2E1Needs console. Power button does not work. Unit also holding power and turning back on where it left off. Needs control board as well. Unit went through test cycle fine when UI was behaving upon arrival. The UI and control went haywire.; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)
Near Salem, VA 24153
Chris S.
Job Details: 09/30/2019
RANGE WHIRLPOOL WFE540H0AS1 Rf heating element is staying on high even when set on low. Will replace the switch and element. ; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
RANGE GE JS750SF3SS Found power to the elements and found broil control working. After a little while temp reading was about 450 near the top and 280 near the bottom. Surrounding element may be weakened and not operating properly though it did ohm out fine. Cx to observe. WB44X20957 element WB27X25361 control board.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Need Chris out to look for leak in sealed system.; O-emld tckt
Near Christiansburg, VA 24073
Uriah B.
Job Details: 09/30/2019
DISHWASHER KITCHENAID KUDK03FTSS2 8194001. Door kit. 31.56WP8270020. - spring. WPW10780877. - pump and motor minimumJets clear of food and debris. Found OWI sensor caked over with debris. Cleaned OWI. Water not pumping strongly through top jets. Suspect weak pump. Prices for pump and door parts above. Please call Joi with pricing. ; saved tckt
Near Corpus Christi, TX 78418
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW00 "Installed compressor, charged unit. Unit is holding pressure, and is cooling. Leveled unit, issue has been resolved."
Near Corpus Christi, TX 78415
Adam
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MFX2571XEW0 Arrived at location customer states icemaker has started to work after cleaning it has declined service on unit. Issue resolved
Near Port Aransas, TX 78373
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWB835DC3 Inspection of unit shows error code for stuck interface and off Balanced load. Manual and automatic testing of unit shows all functions work as designed no shaking or abnormal noises coming from unit. Customer states when error happened was during a betting cycle and stated blanket wound up to one side of the tub. Advise customer and proper loading techniques as well as soap distribution. Issue resolved
Near Corpus Christi, TX 78404
Adam
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Inspection of unit shows all functions working as designed unit is in correct temperature range. Customer complaint of constant water running sound. Further visual inspection of compressor compartment shows customer was leaking water from Home. Issue resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 09/30/2019
REFRIGERATOR AMANA ASD2575BRW01 Install components issue resolved.
Near Victoria, TX 77904
Michael
Job Details: 09/30/2019
OVEN MAYTAG MEW9630FZ03 "Installed the UI and it still didn’t solve the issue, installed the control and it solved the issue, the appliance is working normal."
Near Lake City, TX 78368
John L.
Job Details: 09/30/2019
REFRIGERATOR SAMSUNG RF28JBEDBSR/AA "Installed icemaker and chute, as well as sealed icemaker compartment. Leveled unit as well. Issue resolved."
Near Corpus Christi, TX 78404
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWX655DW1 Installed components calibrated unit ran verification cycle all issues resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Unit is out of warranty customer does not wish to continue with service.
Near Alice, TX 78332
Adam
Job Details: 09/30/2019
DRYER MAYTAG MEDX655DW Inspection of unit shows rotary switch has fallen out reset switch into proper position tested unit issue resolved
Near Victoria, TX 77905
Michael
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "There was a sheet of ice under the crisper drawers, it was not draining from the evaporator pan, removed the back cover and it already had the p trap in place, removed the p trap, it was clogged up with debris and no water was draining. Cleaned it out and put back in place and defrosted the the sheet of ice in ff section. The appliance is draining and working normal"
Near Goliad, TX 77963
Michael
Job Details: 09/30/2019
DRYER WHIRLPOOL n/a The customer didn’t want me to work on the appliance at this time
Near Three Rivers, TX 78071
John L.
Job Details: 09/30/2019
ICEMAKER WHIRLPOOL GI15NDXZB2 Installed valve and pump harness. Ran unit after install
Near Robstown, TX 78380
John L.
Job Details: 09/30/2019
COOKTOP KITCHENAID KCES956HBL00 Measurements of cut out 20 3/4” D x 35” W exceed measurements given. Customer will continue with original top
Near Kenedy, TX 78119
Michael
Job Details: 09/30/2019
REFRIGERATOR MAYTAG MFF2258VEW6 "The Was smelling a burnt smell in the freezer and had unplugged the appliance, took back panel off to compressor to check the relay/compressor, all checked out, vacuumed out dust bunnies from underneath /condenser. Removed the ice maker and found the plastic was burned underneath where the heater is. Ordered ice maker to resolve issue, plugged the appliance back in, the appliance is working normal ; ordrng 1 W10884390 (icemaker) and 1 WPW10458985 (harns-wire)"
Near Kingsville, TX 78363
Adam
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ Install components issue resolved.
Near San Diego, TX 78384
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWC565FW1 Install components calibrated unit ran verification cycle issue resolved.
Near Kingsville, TX 78363
Adam
Job Details: 09/30/2019
DRYER MAYTAG MEDB835DW4 Inspection of unit shows bearings for motor are going out loud zipping sound occurs when turning by hand. Replace motor belt and blower wheel to resolve issue roller wheels also missing pieces of rubber and I believe drum is out of round.; ordrng 1 697772 (blower wheel) and 6 W10314171 (drum support roller)s and 1 W10547287 (idler pulley) and 1 W10610886 (belt) and 1 W10626460 (drum) and 1 W10806761 (motor-drve)
Near Alice, TX 78332
Adam
Job Details: 09/30/2019
ICEMAKER KITCHENAID KUIX305ESS2 Install components re-tested unit all functions work as intended issue resolved
Near Sinton, TX 78387
John L.
Job Details: 09/30/2019
WASHER ROPER RTW4516FW2 "When breaking down unit to prep for install, cause of issue made itself present. Cause of noise is being caused by inner tub upper balancing ring being loose and not fitted to tub. In see tub will need to be replaced to resolve this issue.; ordrng 1 W10554251 (spin basket)"
Near Rockport, TX 78382
John L.
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW4816FW2 "Installed all components, recalibrated and tested unit for functions and leaks. Unit runs as should, and no leaks detected after install. Issue has been resolved."
Near Portland, TX 78374
John L.
Job Details: 09/30/2019
FREEZER WHIRLPOOL WRS555SIHZ00 "Inspected unit, found issue with door level. Freezer door was hanging low to the point that the inner door would make contact with inner liner and not allow door to close completely. This left a gap for air to enter and start frosting interior of freezer. Made adjustments, now door closes without issue."
Near Victoria, TX 77901
Michael
Job Details: 09/30/2019
WASHER MAYTAG MHWE200XW00 "Installed latch and tested the appliance, completed with no issues, the one I installed before was defective. I also ran a rapid wash, completed with no issues The customer is out of town and does not have an email address on file, relative doesn’t know it."
Near Victoria, TX 77904
Michael
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Removed the back cover and defrosted the ice on the evaporator. Installed part ordered and tested the appliance, all is working normal"
Near Corpus Christi, TX 78418
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL MSD2734GEW "Inspected unit, found that wiring in rear of unit was burnt. Took photos of wiring through SD pic. Finding show that wire condition can be a safety. Customer will contact Whirlpool to see what is recommended."
Near Corpus Christi, TX 78410
John L.
Job Details: 09/30/2019
RANGE AMANA AER6303MFS2 "Ran diagnostics on unit receiving F1E0, cleared error. Unplugged unit and allowed to power down. Checked connections on board to make sure nothing loose. Plugged unit back in after a minute and put into diagnostics again. Code did not return, ran unit for a few minutes without issue. Issue resolved."
Near Corpus Christi, TX 78412
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Inspected unit, jumped icemaker for function. No function on icemaker, icemaker will need to be replaced to resolve issue.; ordrng 1 W10300022 (icemaker) and 1 W10508644 (harns-wire)"
Near Corpus Christi, TX 78418
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWC200XW3 Unit is out of warranty. Customer complaint of banging or scraping noise at the beginning of cycle. Inspection of unit shows suspension has gone bad and will need to be replaced. Informed customer of issue with unit customer has declined further service. Inform customer of 90 day policy for diagnostics. Issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 09/30/2019
DRYER WHIRLPOOL WED7500GC0 Inspection of unit shows error code F4e4 voltage error. Unit is getting correct voltage from the wall. Replace control and motor to resolve issue; ordrng 1 W10349492 (blower wheel) and 1 W10396028 (motor-drve) and 1 W11106066 (cntrl-elec)
Near Corpus Christi, TX 78412
Adam
Job Details: 09/30/2019
DISHWASHER MAYTAG MDB4949SHZ Install components issue resolved
Near Ingleside, TX 78362
John L.
Job Details: 09/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed icemaker, motor ice chute door and container. Icemaker is getting water and should start dropping ice. Issue resolved."
Near Victoria, TX 77904
Michael
Job Details: 09/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Performed all ice maker tests, all past, tested the ice maker fan and it didn’t come on, which it did on the past trip, checked connections, all good, fill tub is not frozen. Called tech line and spoke with Bruce to confirm this would be the issue, advised if all else checked out to order the ice box fan, found one in truck stock and installed, the fan is working normal. SR 7725979037, explained survey to customer ; used 1 W10846539 (FAN) from stock"
Near Corpus Christi, TX 78412
Adam
Job Details: 09/30/2019
WASHER MAYTAG MVWB765FW3 Error code for inlet water temperature failure. also error code for long fill no fill. also error code for pressure system failure. Replace control board and pressure hose to resolve issue and water valve; ordrng 1 W10753364 (hose) and 1 W10758828 (valve) and 1 W10849297 (harns-wire) and 1 W11183368 (cntrl-elec)
Near Corpus Christi, TX 78415
John L.
Job Details: 09/30/2019
DRYER WHIRLPOOL WED4815EW "Customer no longer has dryer, was returned."
Near Victoria, TX 77901
Michael
Job Details: 09/30/2019
DRYER ROPER RED4516FW0 "The dryer doesn’t turn off, the timer was running on arrival, put it in the off position, unplugged and checked the fuses, all is good, the timer is bad, ordered part ; ordrng 1 W10857612 (timer)"
Near Victoria, TX 77904
Michael
Job Details: 09/30/2019
WASHER WHIRLPOOL WTW8000BWO "The appliance wouldn’t go into the spin cycle, tested the RPS sensor, bad sensor. Ordered part and rescheduled customer ; ordrng 1 WPW10178988 (sensor)"
Near Robstown, TX 78380
John L.
Job Details: 09/30/2019
DRYER AMANA NED4655EW1 "Inspected unit, found element to have shorted. A break in the element was cause of no heat, replaced element and unit now heating as should. Issue resolved.; used 1 279838 (ELEMENT) from stock"
Near Corpus Christi, TX 78412
Adam
Job Details: 09/30/2019
DRYER WHIRLPOOL WED4815EW Inspection of unit shows relay switch had gone bad. Replaced switch issue resolved; used 1 WPW10117655 (START SWITCH) from stock