Service History 235

Near San Antonio, TX 78247
Devon F.
Job Details: 11/27/2019
DISHWASHER KITCHEN AID KDFE104DSS5 "Customer complaint was unit would leave dishes dirty, asked customer about service call he declined on paying for service."
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/27/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced panel control. Display and microwave fully operational. Job complete.
Near San Antonio, TX 78245
Steven G.
Job Details: 11/27/2019
FREEZER WHIRLPOOL WZF34X18DW03 Checked freezer after checking compressor found compressor to be bad replaced vacuumed and charged unit everything is working normal now
Near San Antonio, TX 78250
Richard G.
Job Details: 11/27/2019
DISHWASHER AMANA ADB1400AGS1 "Customer complaint is that the dw will not power on. Tested power to junction box under dw, no power. Checked outlet, no power. Checked breaker, good. Plugged unit into another outlet, nothing wrong with dishwasher. Advised customer to contact an electrician. Unit is good to go."
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/27/2019
COOKTOP ELECTRIC KITCHEN AID KICU569XBL Outlet miswired. Advise customer to reach out to builder.
Near Victoria, TX 77901
Michael
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "There’s frost built up on the back panel of the freezer. Defrosted and removed the tower and found the fan is starting to fail,not getting up to speed, ordered part to resolve issue and rescheduled customer ; ordrng 1 WP2315539 (motor-evap) and 1 WPW10392132 (bimetl-def)"
Near Corpus Christi, TX 78404
John L.
Job Details: 11/27/2019
WASHER MAYTAG MVWB835DW "Issue not with valve, unit bouncing around during spin. Checked unit, issue with suspension. Replace to resolve.; ordrng 1 W11033601 (suspension)"
Near Adkins, TX 78101
Steven G.
Job Details: 11/27/2019
FREEZER WHIRLPOOL WZF56R16DW04 "Checked freezer found compressor running normal, added dye drier vacuumed and charged unit everything is working normal now, customer to watch and call if any problems"
Near Corpus Christi, TX 78415
John L.
Job Details: 11/27/2019
WASHER MAYTAG MVWB765FC3 "Inspected unit, ran unit in spin cycle. You didn’t making popping and grinding noises from bottom of unit. Replace gear case and motor to resolve this issue.; ordrng 1 W10817398 (clutch) and 1 W10897040 (rotor) and 1 W10897050 (stator) and 1 W11134159 (gearcase)"
Near San Antonio, TX 78205
Ezequiel V.
Job Details: 11/27/2019
RANGE WHIRLPOOL WFG320M0BW2 Checked range found wires swapped at spark module placed in correct places. Range began working as designed. Job complete.
Near Victoria, TX 77901
Michael
Job Details: 11/27/2019
WASHER WHIRLPOOL WTW4855HW1 "No error codes on arrival. The customer said the agitator had fallen off after she washed some sheets, she continued to us the washer, the wash plate teeth are almost completely worn down. I was able to put wash plate and agitator back in place, calibrated and performed a diagnostics test, completed with no issues or error codes. The appliance is agitating and working normal at this time, went ahead and ordered a wash-plate.; ordrng 1 W11397111 (WASH PLATE )"
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced drawers. Issue resolved. Survey prepped.
Near Corpus Christi, TX 78412
Adam
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Inspection of unit shows same issue refrigerator not cooling both compartments replace compressor and recharge unit to resolve issue; ordrng 1 W11135151 (COMPRESSOR)
Near Corpus Christi, TX 78412
Adam
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Inspection of unit shows inverter box not responsive. Replace inverter to resolve issue.; ordrng 1 W10710090 (invrtr-box)
Near San Antonio, TX 78210
Jesus C.
Job Details: 11/27/2019
WASHER MAYTAG MVWB835DC3 Installed new hinges and door latch. No issues during testing. Tested to complete.
Near Victoria, TX 77904
Michael
Job Details: 11/27/2019
DRYER WHIRLPOOL WED94HEXW2 "F4E4, F4E1, F3E6, F4E3 error codes, the appliance powers on but doesn’t start, switch may be bad wouldn’t show on display what tech sheet says, ordered switch,thermal fuse and control just in case; ordrng 1 W10318609 (door switch) and 1 W10845086 (cntrl-elec) and 1 WP3392519 (thermal fuse)"
Near San Antonio, TX 78205
Ezequiel V.
Job Details: 11/27/2019
RANGE WHIRLPOOL WFG320M0BW2 Checked range found wires swapped at spark module placed in correct places. Range began working as designed. Job complete.
Near San Antonio, TX 78232
Devon F.
Job Details: 11/27/2019
RANGE KITCHEN AID KESS907SSS Customer complaint was unit would not unlock door replaced thermistor fix to resolve issue unit is operating as designed.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/27/2019
WASHER MAYTAG MVWC415EW0 "Checked wire harness connections. Checked Found no error codes. Each cycle seems to operate more like a specific operation. Bulky sheets spun the unit and did not start to fill. Normal was frozen in lock and sense, never filled with water. Reset and recalibrated unit. All checks ok. ; used 1 WP8567668 (TIE) from stock"
Near Pulaski, VA 24301
Uriah B.
Job Details: 11/27/2019
WASHER MAYTAG MHW5500FW1 "Water was sitting in the bellow. Bellow installed slightly off center previously. Repositioned. All checks ok. Also found F3e1 error. If callback, please preorder water level sensor."
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced freezer door and found the new door was worse than the original. Put he original back on. All checks ok. Cx to observe
Near Salem, VA 24153
Uriah B.
Job Details: 11/27/2019
OVEN WHIRLPOOL WFC150M0EW3 Replaced control board. All checks ok.
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/27/2019
REF KITCHENAID KBF042FTX02 Found drain tube frozen over. Thawed out and ran line through to ensure it was draining.
Near Hot Springs, AR 71913
Doug M.
Job Details: 11/27/2019
WASHER MAYTAG MVWB865GW0 "Inspected unit for cap falling off, found that the agitator is out of round and not holding the cap in place. Diagnosed needs new cap and agitator. ; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)"
Near Max Meadows, VA 24360
Uriah B.
Job Details: 11/27/2019
WASHER WHIRLPOOL MHW3505FW0 F9E1F5E4F5E2Found drain filter completely clogged. Cleaned filter. Ran auto test cycle. All checks ok. Sb web showing model serial as LG?
Near Roanoke, VA 24012
Uriah B.
Job Details: 11/27/2019
DRYER WHIRLPOOL WED49STBW1 Found element broken. Replaced with stock 279838; used 1 279838 (ELEMENT ) from stock
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/27/2019
WASHER WHIRLPOOL WTW4816FW2 Replaced valve. Cx to observe. ; used 1 W11210459 from stock
Near Pulaski, VA 24301
Uriah B.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced filter cover. All checks ok.
Near Freer, TX 78357
John L.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ01 "Installed components, charged unit. Held Freon without issue and is now cooling, issue resolved."
Near Sinton, TX 78387
John L.
Job Details: 11/27/2019
WASHER AMANA WTW4816FW1 "Installed control, issue has been resolved"
Near Little Rock, AR 72210
Doug M.
Job Details: 11/27/2019
RANGE WHIRLPOOL WOS51ES4ES00 "Inspected unit for door not opening, found no display no operation,found thermal at oven control shorted,diagnosed to need thermal fuse; ordrng 1 W11025102 (fuse-thrml)"
Near Aransas Pass, TX 78336
John L.
Job Details: 11/27/2019
WASHER MAYTAG MVWB865GC0 "F8E1 long fill F0E3 overload, found issue to be with valve. Cold side was gunned up. Replaced valve, issue resolved. Unit draining normally"
Near Goliad, TX 77963
Michael
Job Details: 11/27/2019
RANGE KITCHENAID KSGB900ESS2 "Error code F3E1 was on the display stating that it was bottom sensor was open or shorted. Unplugged the appliance and plugged it back in after 30 seconds and it gave the error code again. Took back panel off and checked the sensor connection and it came off easy, reconnected the sensor and plugged it back in, didn’t break away easy this time, plugged appliance back in and didn’t give me the error code, it wasn’t making good connection at the temperature sensor. Preheated the oven to 350, completed with no issues or error codes, appliance is working normal."
Near Goliad, TX 77963
Michael
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Put into diagnostics and display showed F9E2 error code, when the test started water was gushing out as soon as it called for water. Turned breaker off and pulled appliance out to look at the motor, found hose had come off of the motor, was able to put hose back in place. Turned breaker on and ran a diagnostics test, no longer leaking and the appliance is working normal."
Near Encino, TX 78353
Adam
Job Details: 11/27/2019
DRYER WHIRLPOOL WED4815EW1 Inspection Shows unit not getting correct voltage. Reset breakers re-tested unit same results. Advise customer to contact professional electrician to resolve issue
Near Portland, TX 78374
John L.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed components, issue resolved."
Near Corpus Christi, TX 78415
Adam
Job Details: 11/27/2019
DRYER WHIRLPOOL MEDC465HW0 Inspection of unit shows bad voltage originating from power supply. Advise customer to contact professional electrician to resolve issue
Near Corpus Christi, TX 78414
Adam
Job Details: 11/27/2019
RANGE MAYTAG MER6751AAS Customer has declined service. I did leave company contact information in case she changes her mind
Near Corpus Christi, TX 78412
Adam
Job Details: 11/27/2019
WASHER WHIRLPOOL WFW5620HW0 Inspection of unit shows error code for over suds. Unable to physically test unit with water location does not have hook ups. Advise retailer to run unit empty with no clothes and no added detergent or softener‘s to resolve this issue. No sign of physical damage exists on unit. Issue resolved.
Near Bloomington, TX 77951
Michael
Job Details: 11/27/2019
WASHER WHIRLPOOL WTW7000DW3 "F0E3, F7E0, F5E0, F2E1, cleared error codes, calibrated and performed a diagnostics test, completed with no error codes, all working manually as well. The appliance is working normal. Advised the customer that overloading the washer can cause all these issues."
Near Victoria, TX 77901
Michael
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Not making ice, tested the ice maker and got no water when it called for it. Checked if there is water coming from house line, all good, tried water dispenser, no water. Removed the water filter and put back in place, tried water dispenser again and I started getting water and air, dispenser water until all the air came out. Tested the ice maker again, it’s rotating and this time there was water when it called for it, the ice maker and appliance are working normal"
Near Victoria, TX 77904
Michael
Job Details: 11/27/2019
DRYER MAYTAG MEDB765FW0 "Installed parts ordered, put appliance back together and tested, the appliance is heating and working normal."
Near Hot Springs, AR 71909
Doug M.
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced main control and ice box fan due too ice box fan not running up too speed. Tested unit operation checks ok. Parts auth# KNEWN00NP1; pckd up 1 W10846539 (evaporator fan blade) and 1 WPW10675033 (cntrl-elec)
Near Hot Springs, AR 71913
Doug M.
Job Details: 11/27/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not heating, tested incoming voltage, tested L1-L2 found 120V, L1-NEUTRAL has 240V L2-Neural has 120V not allowing unit to heat. Inspected fuses and element all tested ok."
Near Little Rock, AR 72209
Doug M.
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KSC24C8EYY01 "Inspected unit for not cooling,found leaks at cap tubes,diagnosed unit to need evaporators and compressor,also found ui fascia is coming off not allowing control to work properly,customer decided she doesn’t want to spend any more money on unit"
Near Maumelle, AR 72113
Doug M.
Job Details: 11/27/2019
N/A N/A LER7648KQ2 "Replaced door switch due to broken actuator,installed dryer kit due to broken belt,tested unit operation checks ok ; used 1 4392065 (DRYER KIT) from stock, pckd up 1 WP3406107 (switch-dor)"
Near Blacksburg, VA 24060
Chris S.
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDT975SAHZ0 The unit is working as expected while I’m in he home there are no error codes The wash pump may be a bit weak. I instructed customer on detergent usage and rinse aid-as there is a film left on the dishes and the dishes aren’t all coming clean. Customer will observe. If we are called back we should order and replace the sump assembly and the owi sensor.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/25/2019
RANGE WHIRLPOOL WFE550S0HZ1 "Replaced control, switch and element. Had to rework some wiring. All checks ok."
Near Blacksburg, VA 24060
Chris S.
Job Details: 11/25/2019
DRYER SAMSUNG DV365ETBGWR/A3 I instthe element and checked operation. All Operations Check Ok.
Near Roanoke, VA 24012
Chris S.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Sr 7726458592 the defrost drain tube is collapsed causing the defrost water to overflow into the freezer compartment floor. The tube is not a replaceable part so the refrigerator is not repairable.
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/25/2019
COOKTOP KITCHENAID KESC307HWW6 "Informed cx of service call cost, did not want to pay svc charge, labor and parts."
Near Roanoke, VA 24012
Chris S.
Job Details: 11/25/2019
29' WHIRLPOOL WRS588FIHV00 I installed the freezer door and checked operation. All operations check ok.
Near Roanoke, VA 24014
Uriah B.
Job Details: 11/25/2019
WASHER MAYTAG MVWC416FW1 "Replaced control. Ran calibration and unit quit the calibration. Error F1E2 came back. Reset unit. All operations came back. Unit is testing fine and even in normal cycle it ran well into the wash cycle. If callback. Please order another control, motor, and shifter assembly. W1083272W10913953W11162436"
Near Bent Mountain, VA 24059
Uriah B.
Job Details: 11/25/2019
OVEN WHIRLPOOL WFE540H0ES0 Replaced bake element. All checks ok at this time.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 11/25/2019
REFRIGERATOR MAYTAG MFT2772HEZ00 Changed led module in freezer section.
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/25/2019
M/W OTR MAYTAG MMV5219FZ3 W10727360 switch was not making consistent connection when door was shut. Replaced switch. All checks ok. ; used 1 W10727360 (SWITCH) from stock
Near Christiansburg, VA 24073
Chris S.
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 I installed the door and checked operation. All operations check ok.
Near Kingsville, TX 78363
Adam
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Install components issue resolved. Advise customer of 24 hour wait. Before unit comes back to temperature.
Near Odem, TX 78370
John L.
Job Details: 11/25/2019
WASHER MAYTAG MVWC565FW1 "Ran diagnostics, no codes on unit. Ran unit on normal to check for water levels, levels are normal for unit. Checked unit with a few items in to check if levels are fine, no issue. Called Techline for assistance, spoke with TJ. Suggesting nothing is wrong with unit, recorded findings with Techline. File #7726456946"
Near Corpus Christi, TX 78412
Adam
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW4816FW2 Installed all components basket gear case net span or drive block. Calibrated unit and ran verification cycle no abnormal noise is found issue resolved
Near Sinton, TX 78387
John L.
Job Details: 11/25/2019
WASHER AMANA NTW4516FW2 "Installed components, recalibrated unit. Issue resolved."
Near Rockport, TX 78382
John L.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW "Gasket not making seal, heated and reformed sealed. Issue resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 11/25/2019
DISHWASHER KITCHENAID KDTM354ESS3 Call customer before arrival at home to clarify billing. Customer is aware that KitchenAid would be covering cost for labor and parts excluding diagnostic fees. I did go over the fact that diagnostic fees would be charged and due date of appointment. I did know that parts pre-diagnosed by KitchenAid we’re not both received but I treated the call as a diagnostic anyway for do diligence. Arrived at customers location they were correct in the diagnostic of the tracks but only one was visibly broken/failed. One of the two parts I did receive was for the left side but the right side is the one that failed. I informed customer that I would be ordering parts and Will try to set installation appointment for Before the holidays. When I did try to collect diagnostic free from customer customer stated they would not be paying until the job was complete even though I did go over the fact that a diagnostics fee would be due today. This is not the first time this c
Near Victoria, TX 77901
Michael
Job Details: 11/25/2019
DRYER WHIRLPOOL WED49STBW1 "Complaint, sometimes has to dry the clothes twice. The voltage at the outlet is good, tightened the power cord screws a little tighter at the terminal block, voltage is good at the appliance, cleaned out lint at outside vent, vent hose is clear. The appliance is heating properly and has good airflow, advised the customer of the heat settings and try not to put too many clothes at once."
Near Salem, VA 24153
Uriah B.
Job Details: 11/25/2019
DISHWASHER KITCHENAID KDPE334GPS0 F5E1. “Door stuck open”Cx says that the lights went out on front display while in mid cycle. Never indicated clean when it was done. File #7726457550Per techline. Check for loose connections and change UI console and lens cover if fine. ; ordrng 1 W11162732 (CONSOLE) and 1 W11281068 (LENS COVER. )
Near Odem, TX 78370
John L.
Job Details: 11/25/2019
WASHER MAYTAG MVWC565FW1 "Ran diagnostics, no codes on unit. Ran unit on normal to check for water levels, levels are normal for unit. Checked unit with a few items in to check if levels are fine, no issue. Called Techline for assistance, spoke with TJ. Suggesting nothing is wrong with unit, recorded findings with Techline. File #7726456946"
Near Victoria, TX 77904
Michael
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW5000DW "No error codes, tested appliance on manual, all is working normal, calibrated and performed a diagnostics test, completed with no error codes, no abnormal noises, the appliance is working normal"
Near San Antonio, TX 78255
Colton B.
Job Details: 11/25/2019
REFRIGERATOR JENN-AIR JS42NXFXDE01 Replaced freezer light to fix light issue. Replaced door and bottom hinge to resolve closing concerns. Refrigerator door still does not close to customers liking. Customer concerned with alignment of door as well. We’ve replaced everything pertaining to door closing. Customer calling JenAir.
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found frost build up on FC evap. Adjusted thermistor and encapsulated with permagum. May need to be looked at for sealed system when ice container installed. Found hole in ice box in Refrigerator compartment. Needs ice container. WPW10347093; ordrng 1 WPW10347093 (ICE BIN)
Near San Antonio, TX 78257
Douglas H.
Job Details: 11/25/2019
ICEMAKER (STANDA JENNAIR KUIC15NHZS0 Replaced drain pump . Tested good and replaced filter. Ran clean cycle. Unit running properly.
Near Roanoke, VA 24019
Chris S.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The ice dispenser is crushing the ice when it is set on cube at times. The solenoid is working so we will replace the crusher mechanism. There is a shelf that is bent ; ordrng 1 W11185686 (ice-contnr) and 1 W11213107 (shelf-glas)
Near Troutville, VA 24175
Chris S.
Job Details: 11/25/2019
OVEN WHIRLPOOL WGE745C0FS01 Oven control is not keeping proper temperature in the lower oven. Will replace the control and both upper and lower sensor ; ordrng 1 W10877730 (cntrl-elec) and 2 WP7430P04460 (OVEN SENSOR )s
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/25/2019
DRYER MAYTAG MED6630HC0 "Replaced all the panels except the front panel. Did not replace the motor, eventually was not needed. Ran diagnostics, no errors. Ran dryer, humming went away. Client was pleased. Fully operational. Job complete."
Near La Vernia, TX 78121
S. L.
Job Details: 11/25/2019
DRYER MAYTAG MEDB835DC4 "Vent behind unit is crushed snapped picture. Removed door assembled new inner and outer door and hinges installed door strike and catch, loaded dryer tested all operations normal advised customer of crushed vent hose that this will hinder dry times and could be fire hazard. Advised of survey and paper."
Near Victoria, TX 77905
Michael
Job Details: 11/25/2019
WASHER MAYTAG MVWC416FW0 I was unable to remove the wash plate which is one of the main parts needing to be replaced. Installed the agitator and dispenser so the customer can wash. Ordered wash basket and rescheduled the customer; ordrng 1 W10521298 (spin basket)
Near San Antonio, TX 78254
Richard G.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint is that the door swings too far and hits the pantry door knob. Customer wants it to stop at 90 degrees. Per techline and Marcone, there is no part for that. Customer understands. Unit is good to go. Spoke with customer about survey."
Near San Antonio, TX 78250
Richard G.
Job Details: 11/25/2019
DRYER WHIRLPOOL WED8000DW4 Replaced wiring harness from main control to UI. No change. Checked all connections from wall through the control and UI. Checked all circuits for proper voltages and ohms. Called techline and spoke with Mark. Issue is “unusual”. Techline states they will call the customer to swap out the dryer for a new one. Gave customer file number and informed them they would be contacted. File # 7726387736
Near San Antonio, TX 78249
Christian G.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Issue stated by customer: ice maker not making ice, water dispenser not dispensing and food freezing. Found filter not plugged in all the way. Once plugged in water dispenser worked, ice harvest ran. Cleaned vents at bottom of fridge and set refrigerator to recommended temperatures to assist with food freezing. Unit test good. Informed customer of survey."
Near Sinton, TX 78387
John L.
Job Details: 11/25/2019
WASHER AMANA WTW4816FW1 "Installed lid lock, lid lock will not activate. Ran test cycle, lid lock did not activate but unit did go through cycle without issue. Issue is controls, replace to resolve this.; ordrng 1 W10897776 (cntrl-elec)"
Near San Antonio, TX 78254
Richard G.
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Customer complaint is that the dishes are not drying. Customer is using rinseaid. Ran unit through automatic test and all steps passed. Heater is working as designed. Reset rinseaid dispenser to max setting, it was at halfway mark. Left customer with handout for dishwasher drying. Spoke with customer about survey leave behind. Unit is good to go."
Near Corpus Christi, TX 78404
Adam
Job Details: 11/25/2019
DISHWASHER MAYTAG MDB6701AWQ Part ordered for this job was not received I did call customer and apologized and told him we would reschedule for a soon as part was in our physical possession. Customer understands and would like a call back about return visit; ordrng 1 99002751 (door switch) and 1 99003347 (latch assembly)
Near Boerne, TX 78015
Douglas H.
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Ran nitrogen pressure test per techline. Nitrogen pressure test indicated leak in SS. Wouldn’t even reach 140 psi. Did bubble test on all visible junctions. No leaks on visible junctions. Calling techline to report findings. Spoke with Kevin he documented findings. And stated unit is un repairable. Sr 7726459373
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Checked refrigerator ran compressor/condenser fan motor test with no issues no noise, ran evap fan motor and air baffle motor with no issues no noise. Refrigerator working as designed. Job complete."
Near San Antonio, TX 78232
Devon F.
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDT730PAHW0 "Customer complaint was unit was leaking upon arrival unit was full with water unit could not drain, disconnected unit drain hose from garbage disposal into a bucket tried drain again and water flows into bucket without a problem. Unit is operating as designed."
Near Corpus Christi, TX 78416
John L.
Job Details: 11/25/2019
WASHER MAYTAG MVWC565FW1 "Inspected unit, found issue to be with run cap. Will need to replace to resolve this issue.; ordrng 1 W10866250 (capacitor)"
Near Corpus Christi, TX 78413
Adam
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Inspection of unit shows icemaker stops mid harvest. Motor going out. Replace icemaker and harness to resolve issue; ordrng 1 W10300024 (icemaker) and 1 W10826037 (harns-wire)
Near San Antonio, TX 78211
Jesus C.
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW4800XQ2 Installed new suspension and tub ring. Ran calibration. No issues during testing. Washer is working properly. Tested to complete.
Near Corpus Christi, TX 78415
John L.
Job Details: 11/25/2019
DRYER MAYTAG MED6630HW0 "Inspected unit, ran diagnostics no codes pulled. Checked vent lines for any issues, none found. Took temperature readings of unit during cycle, found unit not heating as should. Gradually decreasing temperature as unit runs. Sensor issues. Replace to resolve; ordrng 1 280148 (cutoff-tml) and 1 3387223 (electroid) and 1 8557403 (thrmst-fix) and 1 W10298258 (harns-wire)"
Near Schertz, TX 78154
Jim G.
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW87HEDW0 Tub is damaged. Customer could not be reached for payment.
Near Center Point, TX 78010
Sherman
Job Details: 11/25/2019
OVEN ELECTRIC [S KITCHENAID KOSE500ESS04 Upon arrival changed board out per last call to tech line. Still having same issues. Lights blinking when heating up or at set temp is reached. Bake or broil. Called tech line. Spoke to Mark. SR#-7726423169. He said advise customer to have electrician come check under load. To have them use analog meter due to digital may not catch it. Yes to survey and leave behind.
Near San Antonio, TX 78213
Ivan B.
Job Details: 11/25/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC7HB01 Replaced control panel. Unit operating properly at this time. Yes to survey and leave behind.
Near Converse, TX 78109
S. L.
Job Details: 11/25/2019
RANGE WHIRLPOOL WFG515S0ES1 Swapped out corroded rusted burner caps and bases with new tested all operations normal advised of survey and paper.
Near San Antonio, TX 78264
Ezequiel V.
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW4816FW2 "Checked washer, ran diagnostics found error code F8E1 due to low pressure from house customer is aware from prior visits. Ran calibration no issues all pass, ran automatic test no error codes. Washer working as designed. Job complete."
Near San Antonio, TX 78250
Douglas H.
Job Details: 11/25/2019
MW-HOOD COMBO UNKNOWN UMV1160CW3 "Customer issues was fan not turning on at all. Replaced fan motor, control board,and turn table motor. Upon test found that only low speed fan works. Called tech line spoke to Dave SR 7726457159. Dave stated likely a broken wire in wire harness. Advised to replace wire harness. Part ordering is psp item.; ordrng 1 W10917685 (harns-wire)"
Near San Antonio, TX 78256
Colton B.
Job Details: 11/25/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Issue is that the dishwasher door had to be forced closed. Found left hinge in the wrong location and the unit to be unlevel. Leveled unit and repositioned hinge. Unit now closes well.
Near San Antonio, TX 78240
L
Job Details: 11/25/2019
REFRIGERATOR KITCHEN AID KBFN402ESS00 Issue is bad door gasket. Try to put on gasket. Gasket is not the right fit for unit. It’s to small even after stretching it. Help put the old gasket on the unit while new one comes in. W10600741; ordrng 1 W10600741
Near San Antonio, TX 78211
Jesus C.
Job Details: 11/25/2019
DRYER ROPER RED4516FW0 Tested dryer. Found unit is loosing the 240 from the wall. Dryer is working properly. Issue is with the power supply.
Near San Antonio, TX 78260
L
Job Details: 11/25/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Complaint is unit not working properly. Replace console but new console not responding. Kept getting a f8e1 cooling fan problem. called tech line and said the UI is the problem. Costumer is getting unit replace by home owners. sr 7726460586.
Near Universal City, TX 78148
Jim G.
Job Details: 11/25/2019
WASHER WHIRLPOOL CHW9050AW0 Customer decline service stating went with another company.
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new air baffle. Tested unit. All test pass. Job complete.