Service History 234

Near Cave Spring, VA 24018
Chris S.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Icemaker is still making ice but very slowly. I checked freezer and fridge temperatures and found the to be normal. Will replace icemaker and have customer observe. ; ordrng 1 W10882923 (icemaker)
Near Roanoke, VA 24015
Uriah B.
Job Details: 10/14/2019
TRIO CD KITCHENAID KRFC300ESS03 "Reshaped gasket with heat gun. Slides seem like they are not pulling the top of the door back properly. There seems to be a little sag to it. Will order slides and gasket. Leslie ordering parts from the office. Needs drawer slides 2 pieces, side adapter left and right, door bracket left and right, and FC gasket. ; schdld next appmnt for 10/15 TUE 12-4"
Near Kingsville, TX 78363
Adam
Job Details: 10/14/2019
DRYER ROPER RED4516FW0 Dryer is getting correct voltage it does spin and heat correctly temperatures are within acceptable ranges. Inspection of unit shows felt for both front and back of drum are coming loose with a metal on metal sound. Replace drum assembly to resolve issue; ordrng 1 692526 (sub 279441) and 1 W10757750 (drum assy)
Near Corpus Christi, TX 78415
John L.
Job Details: 10/14/2019
DRYER MAYTAG MEDB765FC0 "Inspected unit, found issue to be with inner door. Inner door has bowed out slightly at base of door. This is causing bottom of door to act as a spring, putting tentios between door and frame which’s causes door to spring open. Will need to replace inner door to resolve this.; ordrng 1 3389441 (sub 279570) and 1 W10675495 (strike) and 1 W11087235 (door)"
Near Corpus Christi, TX 78411
John L.
Job Details: 10/14/2019
RANGE WHIRLPOOL WFE525S0HS1 "Inspected unit, ran diagnostics. No errors, checked connections on board and elements. All connections good. Issue with control board. Replace board to resolve this issue.; ordrng 1 W11204519 (cntrl-elec)"
Near Corpus Christi, TX 78414
Adam
Job Details: 10/14/2019
WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for inlet water temperature and long fill no fill. Replaced water valve to resolve issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)
Near Ingleside, TX 78362
John L.
Job Details: 10/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics, received F5E2 lid lock fault. Tested lid latch, lock clicks on and of constantly. Replace lock to resolve.; ordrng 1 W10682535 (latch)"
Near , TX 78332
Adam
Job Details: 10/14/2019
WASHER ROPER RTW4516FW2 Spoke with customer before arrival customer states they will not be available until after 5 PM today. Rescheduled customer for Monday between time ranges of 1 and 4 PM.; schdld next appmnt for 10/14 MON 1-4
Near Alice, TX 78332
Adam
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Inspection of unit shows start device not always coming on. Replace start device and capacitor to resolve issue. Have not set return date for customer because she is unsure of her work scheduling. Left contact information for customer to call when she has a date available; rqstng P&A on 1 W10448874 (device,start) and 1 W10662129 (capacitor), states that autho needed"
Near Aransas Pass, TX 78336
John L.
Job Details: 10/14/2019
RANGE WHIRLPOOL KGCC506RWW07 "Inspected unit, detected gas coming from front and rear left burner when valves set to off. Replace valves and other components to resolve this issue.; ordrng 1 4456817 (valve,gas burner (bk) and 1 8285792 (tubing gas burner rr) and 1 8285793 (tubing gas burner rf) and 1 8285794 (tubing gas burner lf) and 1 8285795 (tubing gas burner lr) and 1 8286559 (valve,burner (wht)) and 1 8286560 (valve,burner (rapid)) and 1 8286561 (valve-brnr) and 1 W10449142 (regulator) and 1 W10779149 (holder-orf) and 1 W10779150 (holder-orf) and 1 W10779151 (holder-orf) and 1 W10779152 (holder-orf)"
Near Rockport, TX 78382
John L.
Job Details: 10/14/2019
WASHER MAYTAG MVWC465HW2 "Inspected unit, ran diagnostics. No errors found. Customer explained that unit does bounce around when trying to wash. Checked suspension for issues, found right rear rod to be weak. This is causing issues with unit, replace suspension to resolve this.; ordrng 1 W11159470 (suspension)"
Near Corpus Christi, TX 78413
John L.
Job Details: 10/14/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Inspected unit, found issue is with compressor. Will need to replace to resolve. Compressor falls under Maytag 10 year, told customer that she would have to pay labor cost. Customer agreed to labor.; ordrng 1 W10756020 (compressor)"
Near Little Rock, AR 72209
Doug M.
Job Details: 10/14/2019
OVEN WHIRLPOOL AER6303MFS2 "Inspected unit for not heating found no display on oven control,verified 120v to control,diagnosed to need oven control ; ordrng 1 W11297545 (cntrl-elec)"
Near Bauxite, AR 72011
Doug M.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for crack in liner,found crack in front of deli draw bottom liner,called tech line for coarse of action,tech said to order liner repair kit per #7726098724; ordrng 1 8201700 (repair kit)"
Near Conway, AR 72034
Doug M.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Inspected for deli drawer not opening/closing correctly found drawer very hard to open,diagnosed to need glass self assembly with rollers and slides; ordrng 1 W11243759 (shelf-glas) and 1 WPW10346890 (slide) and 1 WPW10346891 (slide)"
Near Dublin, VA 24084
Uriah B.
Job Details: 10/14/2019
WASHER WHIRLPOOL WTW4850HW1 Checked all wire connections. Checked operation in auto test cycle. Recalibrated the unit. Could not reproduce sound while in home. Secured the drain with tie. All checks ok. ; used 1 WP8567668 (TIE) from stock
Near Shawsville, VA 24162
Uriah B.
Job Details: 10/14/2019
DRYER MAYTAG MED3500FW0 Found improper power to unit. Advised cx to hire electrician to fix on house side.
Near Pulaski, VA 24301
Chris S.
Job Details: 10/14/2019
FREEZER WHIRLPOOL WZF79R20DW03 I installed the hinges and he door. I checked operation. All operations check ok. Customer will observe.
Near Troutville, VA 24175
Chris S.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 I installed the compressor and drier. Charged unit with 5.5 oz.134A. All operations check ok. Customer will observe.
Near Hollins, VA 24019
Uriah B.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Freezer temp is reading at 0 degrees by thermo couple. Ran icemaker harvest cycle and completed fine. Checked ice box fan and was running fine. Found icemaker off at on/off switch on inside of door. Reset unit by unplugging for about 30 seconds.Cx to observe.
Near Salem, VA 24153
Uriah B.
Job Details: 10/14/2019
FREEZER KITCHENAID KBFO42FTX04 "Gasket leaking in multiple areas, reforming will not work. May be due to door not being shut, but suspect gasket is bad. Would need to replace door most likely because gasket is sandwiched. Thawed out the drain and ran line through it to. Ensure it was clear. Ice build up on the freezer floor indicated drain was frozen over or blocked somehow. Cx to watch it for now."
Near Dublin, VA 24084
Uriah B.
Job Details: 10/14/2019
DISHWASHER MAYTAG MDB7749AWB1 Sold cx parts kit to mount to counter. Wpw10292152 - 31.29; used 1 Wpw10292152 (MISC PARTS) from stock
Near Riviera, TX 78379
Adam
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Install component issue resolved
Near Portland, TX 78374
John L.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW00 "Inspected unit, customer concerns where about noise when unit dispenses ice. Advised customer that noise is normal and was just solenoid activating. No issue with unit."
Near Corpus Christi, TX 78412
Adam
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW6620HW0 Inspection of unit shows no error codes. User interface sometimes would not respond but after inspecting unit found gentle touches needed to be used on interface hard presses will not register. Issue resolved.
Near Rockport, TX 78382
John L.
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed harness as well as control. Issue resolved.
Near CORP CHRISTI, TX 78410
John L.
Job Details: 10/14/2019
WASHER AMANA NTW4516FW3 "Installed gearcase and other components, recalibrated unit. Issue resolved."
Near Little Rock, AR 72212
Doug M.
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW75HEFW0 "Replaced pressure hose and water level sensor due to f3e1 error code pressure sensor fault,performed auto test unit operation checks ok"
Near Little Rock, AR 72227
Doug M.
Job Details: 10/14/2019
COMPACTOR WHIRLPOOL TU8000XLP0 "Inspected unit for popping noise,ran cycle on unit,unit does work but when ram goes back makes a popping noise and vibrated whole machine,inspected power driver assembly found broken pieces of plastic on threads,diagnosed unit to need power ram assembly,found parts are discontinued for this unit"
Near Little Rock, AR 72205
Doug M.
Job Details: 10/14/2019
KITCHEN WHIRLPOOL KFGG500ESS2 "Inspected unit for oven not operating,customer just had unit installed and did not realize control lock was on,unlocked control,tested unit,operation checks ok"
Near North Little Rock, AR 72116
Doug M.
Job Details: 10/14/2019
WASHER MAYTAG MVWX655DW1 "Inspected unit for not starting found green led light on control not on,verified 120v to board determined board has short,replaced main control,calibrated unit operation checks ok; pckd up 1 W11116592 (cntrl-elec)"
Near Conway, AR 72034
Doug M.
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL WDT710PAHW1 "Inspected unit for not heating correctly,found f7e1 error heating error,performed auto test per tech sheet heater did come on,unit is now reset,operation checks ok"
Near Salem, VA 24153
Uriah B.
Job Details: 10/11/2019
I-ENABLED DW MAYTAG MDB4949SHZ0 Found improper power coming to unit. Less than 120V. Advised cx secure services from qualified electrician.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/11/2019
WASHER MAYTAG MVWB765FW2 F0E3Cx explained slow spin during cycle. No indication about when in the cycle. Checked all operations. Checked wiring. Checked pressure hose. Ran auto test cycle. Ran calibration cycle. Recalibrated unit. All checks ok at this time.
Near Vinton, VA 24179
Uriah B.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced icemaker and icemaker cover. All checks ok at this time.
Near Roanoke, VA 24015
Uriah B.
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KFIS20XVMS8 Replaced icemaker. Cycle started up upon power up. All checks ok at this time. Cx to observe.
Near Falfurrias, TX 78355
Adam
Job Details: 10/11/2019
WASHER MAYTAG MVWX655DW1 Installed component issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 10/11/2019
DRYER MAYTAG MEDB835DW4 After disassembling unit I found articles of clothing stuck in blower wheel causing the belt to slip over motor and idler pulley which in turn was causing the zipping sound. After removing articles of clothing and testing the unit thoroughly all issues are resolved
Near Salem, VA 24153
Uriah B.
Job Details: 10/11/2019
BELLA WHIRLPOOL WRF954CIHZ02 Replaced HV board and FC thermistor. Set to 37 and 0. Cx to observe.
Near Bishop, TX 78343
Adam
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows error code for long fill no fill. Closer inspection shows hot cold hoses reversed as well as drain line for machine is laying flat to the ground. Advise customer of correct installation methods for drain hose as well as correction for hot and cold taps. Issue resolved
Near Roanoke, VA 24019
Uriah B.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Found no power at the auger motor. Needs control board. ; ordrng 1 W11089236 (cntrl-elec)
Near Corpus Christi, TX 78411
John L.
Job Details: 10/11/2019
FREEZER WHIRLPOOL EV188NYWS00 "Inspected unit, found issue to be with solder from copper to stainless. Freon bleeding through welds. Hit welds again, maintaining pressures. Issue resolved."
Near San Diego, TX 78384
Adam
Job Details: 10/11/2019
WASHER MAYTAG MVWC415EW0 Inspection of unit shows agitator has stripped out on spindle from gear case Also drain pump continuously running.Wash plate and gear case impossible to separate without destroying one or the other. Gear case wash plate actuator capacitor cam and belt and drain pump will need to be replace to resolve this issue. Components will need authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10003790 (screw) and 1 W10006354 (CAM) and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10469846 (gearcase) and 1 W10597177 (actuator) and 1 W10614033 (drain pump) and 1 W10625046 (capacitor) and 1 W10680217 (washplate) and 1 W10680218 (agitator)
Near Corpus Christi, TX 78416
John L.
Job Details: 10/11/2019
WASHER MAYTAG MVWX500XW1 "Installed cap, ran recalibration on unit. Everything now working as should. Issue has been resolved."
Near Victoria, TX 77901
Michael
Job Details: 10/11/2019
WASHER MAYTAG MVWC565FWO "The motor was bad, installed part ordered, traces of oil from the gearcase, installed part ordered. Calibrated and performed a diagnostics test,completed with no error codes,the appliance is spinning and working normal"
Near Roanoke, VA 24017
Uriah B.
Job Details: 10/11/2019
LAUNDRY WHIRLPOOL MVWC565FW0 "F7E6F5E3Lid lock operated fine in diagnostic. Agitate was very slow and not quite right. No obstructions, isolated motor and motor seemed fine. Capacitor seems to be bad.Want motor on hand in case.W11395618 capacitor. Motor W11026785. Warranty if needed.; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAPACITOR)"
Near Corpus Christi, TX 78415
John L.
Job Details: 10/11/2019
DRYER AMANA NED4655EW1 "Inspected unit, ran unit. Found issue to be with motor, motor not turning at full speed also support wheels are wobbling causing drag. Replace wheels supports and motor to resolve this issue.; ordrng 2 3397590 (sub 349241t)s and 1 3404162 (motor clamp) and 1 691366 (idler pulley) and 1 694089 (sub 279711) and 1 W10121316 (motor clamp) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft) and 1 W10396029 (asm mtr) and 4 W10512946 (ring)s"
Near Corpus Christi, TX 78417
John L.
Job Details: 10/11/2019
DRYER MAYTAG MEDB765FW0 "Inspected unit, unit does not power on. Checked for voltage at outlet. No voltage at outlet. Reset breaker, one leg now powers on other leg still no to little voltage. Advised customer to have electrician to check electrical."
Near Corpus Christi, TX 78416
John L.
Job Details: 10/11/2019
DRYER WHIRLPOOL WED8000DW4 "Inspected unit, ran diagnostics. No errors, ran dryer for function. Dryer functioning as should. Found wrinkle shield to be selected on unit. Which has unit to run after initial dry cycle. No issues found with unit at this time."
Near Port Aransas, TX 78373
John L.
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Installed component, was having issue getting board to respond. After powering down unit for a bit, was able to program board. Air now blowing in freezer section, and is cooling. Issue resolved."
Near North Little Rock, AR 72114
Doug M.
Job Details: 10/11/2019
DRYER WHIRLPOOL WED4850HW0 "Replaced terminal block and dryer power cord due to short at terminal block and cord,tested unit operation checks ok"
Near Roanoke, VA 24014
Uriah B.
Job Details: 10/11/2019
DRYER MAYTAG MED5630HC0 "9k ohm outlet thermistor38k ohm inlet thermistorMoisture sensor tests good in diagnostic and manually. Everything checking ok at this time. Cx to run more loads and see if moisture set loads misbehave. If continued problem, will pre order board and moisture sensor. ; O-emld tckt"
Near Victoria, TX 77901
Michael
Job Details: 10/11/2019
WASHER MAYTAG MVWB765FW1 "Error code F2E1, cleared error code and tested the UI, no stuck button. Calibrated and performed a diagnostics test, completed with no issues. Heard scratching when it was agitating, saw change between the wash plate and tub,removed the agitator and removed the change, put agitator back in place, tested on manual no longer making the noise, the appliance is is working normal"
Near Alice, TX 78332
Adam
Job Details: 10/11/2019
WASHER MAYTAG MVWB765FW3 Inspection of unit shows error code for locked rotor. Replace clutch rotor and stater to resolve issue. Customer will need And appointment time after 1 PM on Thursday only. Advise customer that appointment times are fluid and not guaranteed time specific.; ordrng 1 W10817398 (clutch) and 1 W10897040 (rotor) and 1 W10897050 (stator)
Near Victoria, TX 77901
Michael
Job Details: 10/11/2019
WASHER MAYTAG MHWE200XW00 "Installed part ordered, performed a diagnostics test and appliance completed with no issues"
Near Realitos, TX 78376
Adam
Job Details: 10/11/2019
FREEZER WHIRLPOOL WZF34X18DW03 "Inspection of unit shows large mounds of ice buildup in freezer. Replace thermistors and control box and heater to resolve issue; ordrng 1 W10316428 (heater) and 1 W10383615 (thermistor,fc) and 1 W11181209 (harns-wire) and 1 W11221339 (contrl-box) and 1 WPW10384183 (thermistor)"
Near Conway, AR 72034
Doug M.
Job Details: 10/11/2019
DRYER MAYTAG MEDX655DW1 "Inspected unit for noisy operation,turned unit on found thumping noise coming from unit,removed front panel found a rock between drum and felt,removed rock,tested unit operation checks ok"
Near Falfurrias, TX 78355
Adam
Job Details: 10/11/2019
DRYER MAYTAG MEDC200XW2 Blower wheel was not ordered upon my last visit. Ordering blower wheel to resolve issue.; rqstng P&A on 1 694089 (sub 279711)
Near Corpus Christi, TX 78404
John L.
Job Details: 10/11/2019
WASHER MAYTAG MVWB835DC4 "Ran diagnostics, received a F3E2 water inlet fault, F0E4 limited spin, F8E6 water hazard. Customer explained that unit tends to dispense water at all times, and was forced to shut water off at wall. Issue is with inlet valves not shutting, causing water to continuously pour into tub. Replace valves to resolve this issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)"
Near Little Rock, AR 72202
Doug M.
Job Details: 10/11/2019
LAUNDRY WHIRLPOOL WFW5620HW0 "Inspected unit for water fill issues found connector to fill valve was not in place to turn on fill valve,reset connector,tested unit operation checks ok"
Near Victoria, TX 77901
Michael
Job Details: 10/11/2019
WASHER MAYTAG MVWC565FW0 "No error codes, the appliance is making a loud noise when I put it into spin cycle, looked at the gearcase, oil underneath, I was unable to remove the wash plate, Ordered parts to resolve issue.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley), rqstng P&A on 1 W10752719 (basket), ordrng 1 W11035751 (gearcase), rqstng P&A on 1 W11161960 (agitator), ordrng 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Near Little Rock, AR 72202
Doug M.
Job Details: 10/11/2019
KITCHEN WHIRLPOOL WRF560SEHZ00 "Inspected unit for not making or dispensing water,found water to unit and water is coming out of inlet valve no water coming out of dual valve,diagnosed to need dual valve; ordrng 1 WPW10279866 (valve-inlt)"
Near Victoria, TX 77901
Michael
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW7000DW "Called customer several times starting at 11:12AM, NO VM AVAILABLE. Arrived at location and knocked on the door hard several times, heard dog barking, no answer, called customer again at 11:30AM, NO ANSWER, left magnet on the door and took a picture ; O-emld tckt"
Near Robstown, TX 78380
John L.
Job Details: 10/11/2019
WASHER AMANA NTW4516FW3 "Ran unit on spin. Grinding noise coming from gearcase, also motor has been damaged due to friction of gearcase. Replace drive and gearcase to resolve this.; ordrng 1 W10623547 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866238 (capacitor) and 1 W10870910 (gearcase)"
Near Vilonia, AR 72173
Doug M.
Job Details: 10/11/2019
WASHER MAYTAG MAH8700AWW "Inspected unit for not spinning,tied spin cycle found basket would not move,tried to spin basket by hand found basket would not spin freely,found bearing bad causing damage to spindle on inner basket,customer does not want to repair due to cost"
Near Victoria, TX 77901
Michael
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW7000DW "Called customer several times starting at 11:12AM, NO VM AVAILABLE. Arrived at location and knocked on the door hard several times, heard dog barking, no answer, called customer again at 11:30AM, NO ANSWER, left magnet on the door and took a picture ; O-emld tckt"
Near Conway, AR 72034
Doug M.
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit for cooling issues in fresh food section,performed service diagnostics found evaporator fan not running with 14 device to motor,also found damper failed to close in step 3,diagnosed to need fan and damper control; ordrng 1 W11087438 (motor-evap) and 1 WPW10248595 (control)"
Near Conway, AR 72034
Doug M.
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW5620HW0 "Inspected unit for not starting found unit would not power up nor performed service diagnostics, tested incoming voltage 120v checked ok,diagnosed to need acu and console; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"
Near Lonoke, AR 72086
Doug M.
Job Details: 10/11/2019
M/W OTR WHIRLPOOL WMH32519FB1 Could not removed unit from cabinet due to cabinet being built around vent and vent is screwed to unit could not get to screws; schdld next appmnt for 10/17 THU !
Near Kingsville, TX 78363
Adam
Job Details: 10/10/2019
RANGE JENN-AIR JGD3536BS00 Inspection of unit shows burner valve not turning it does compress but cannot turn the knob right or left. I did collect a service call charge from custome. Customer does show interest in replacing components themselves. Part required to repair issue is listed as w10441647 burner valve..
Near Corpus Christi, TX 78414
Adam
Job Details: 10/10/2019
WASHER MAYTAG MHW5500FW1 Inspection of unit shows interface powering on powering off in rapid 6 session only way to turn off power to unit just to turn off the breaker. Replace control board and interface to resolve issue. Job will require two technicians it is a stacked unit built very tightly into cabinetry.; ordrng 1 W10825105 (panel-cntl) and 1 W11033858 (cntrl-elec)
Near Victoria, TX 77904
John L.
Job Details: 10/10/2019
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Installed components, charged unit to proper levels. Pressures held, unit cooling. Issue resolved."
Near Victoria, TX 77904
John L.
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "When getting unit ready for Installation of dye dryer and inverter. Found unit to be dry of Freon. Placed components onto unit and charged unit, holding pressure. Unit is cooling, but may have leak somewhere within. Advised customer to keep an eye on temperature for any changes. If customer calls back for cooling issue order part 2188822 evaporator."
Near Victoria, TX 77904
John L.
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed dye dryer onto unit, charged unit. Unit holding pressure. Unit is now cooling issue resolved.; used 1 WPW10143759 (DRIER) from stock"
Near Inez, TX 77968
Michael
Job Details: 10/10/2019
WASHER MAYTAG MVWB835DW0 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes. The inlet valve and appliance are working normal"
Near Orange Grove, TX 78372
John L.
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW4816FW "Installed valve, recalibrated unit. Tested valves, issue resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 10/10/2019
MICROWAVE WHIRLPOOL WOC97EC0HZ03 Sr#7726077449. After installing component issue still unresolved. Call tech line to troubleshoot issue tech line states to replace blower assembly to resolve issue as well as user interface and control board.; ordrng 1 W11105052 (console) and 1 W11200129 (blower) and 1 W11253186 (cntrl-elec)
Near Victoria, TX 77904
Michael
Job Details: 10/10/2019
WASHER MAYTAG MVWB765FW0 "Installed parts ordered,calibrated and performed a diagnostics test, completed with no error codes, the lid lock and appliance are working normal. The mother didn’t knower daughters email."
Near Victoria, TX 77905
Michael
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "Installed part ordered, the door is opening and closing properly"
Near Orange Grove, TX 78372
John L.
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Inspected unit, found issue with drainage hose. Hose has small puncture causing leak when drain. Replace hose to resolve issue.; ordrng 1 W10545278 (drain hose)"
Near Corpus Christi, TX 78410
John L.
Job Details: 10/10/2019
RANGE AMANA ACR4303MFW3 "Installed board, issue has been resolved."
Near Victoria, TX 77904
Michael
Job Details: 10/10/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Took old door off, Cleaned all the glass up, checked the new glass door, it’s damaged. Put old one back n place and reordered the part, went ahead and ordered the glass frame, found a where it’s pushed out on the bottom left.; ordrng 1 W11110283 (glass-door) and 1 WPW10709147 (frame-glas)"
Near Corpus Christi, TX 78418
Adam
Job Details: 10/10/2019
WASHER MAYTAG MVWC465HW2 Inspection of unit shows no error codes. Automatic and manual testing of unit shows all functions work accordingly. Customer stated they had started a load of laundry then open the lid got sidetracked and didn’t come to add more garments or close the lid so the unit drain standing water in unit works in turn led the customer to believe there was an issue with performance of the machine. Customer instructs issue resolved
Near Victoria, TX 77904
Michael
Job Details: 10/10/2019
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "The starting device is kicking on and off not allowing the compressor to stay running. Didn’t have one in truck stock,ordered part ; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)"
Near Corpus Christi, TX 78415
Adam
Job Details: 10/10/2019
COOKTOP KITCHENAID KGCU467VSS02 Customer is extremely upset with Best Buy/KitchenAid. Customer states they have been having problems with this particular unit since they got it. Original problem started with Best Buy/KitchenAid sending wrong conversion kit Second problem occurred when customer found out they were missing components to the unit and then again parts that were sent to customer were the wrong ones and one was broken only two burners on the stove have ever worked and spark module continues to spark even after burner has lit. Inspection of unit shows spark module needs to be replaced as well as all burner caps. Customer has declined for the service or repairs. Customer will be contacting KitchenAid personally to request that they make the situation right With replacing units or refunding with cash. Customer wants it noted that they have had problems with this unit from the very beginning.
Near Portland, TX 78374
Adam
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM Install components tested unit icemaker works as intended. Advise customer to dispose of first three or four batches of ice and allow a 24 hour wait. For unit to come back to temperature.
Near Corpus Christi, TX 78410
John L.
Job Details: 10/10/2019
DRYER WHIRLPOOL MEDX655DW1 "Inspected unit, found issue to be circulating air poorly. Remove exhaust hose from unit, unit pushes air much better than when connected to exhaust vent. Exhaust vents to roof, issue is with home exhaust works. Advised customer to have vent cleaned out as well as to make sure exhaust can expel easily."
Near Kingsville, TX 78363
Adam
Job Details: 10/10/2019
DRYER WHIRLPOOL WED8540FW1 Install components tested unit everything in working condition. Issue resolved
Near Victoria, TX 77904
Michael
Job Details: 10/10/2019
WASHER WHIRLPOOL WFW6620HC0 "Took the back panel off, no issues, the appliance powers on and is working normal"
Near Kenedy, TX 78119
Michael
Job Details: 10/10/2019
REFRIGERATOR MAYTAG MFF2258VEW6 "Installed part ordered, tested the ice maker, it’s calling for water and working normal"
Near Dublin, VA 24084
Uriah B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found the connection from icemaker to dual valve was bad. Leak was happening when ice fill happens.
Near Kenedy, TX 78119
Michael
Job Details: 10/10/2019
WASHER MAYTAG MVWB835DW1 "Error code F0E5, cleared error code, calibrated and performed a diagnostics test, the gearcase bearings are bad ,ordered part to resolve issue ; ordrng 1 W10811956 (drum assy)"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/10/2019
DRYER WHIRLPOOL WED8540FW2 Power off to the house. Cx suspects element. Will preorder to come back. Cx may leave door to back unlocked or mother will be here. ; ordrng 1 WP3387747 (element)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced pump and motor. Ran testing. All checks ok at this time. Needs top rack rails and stops and spacers. ; ordrng 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 2 WPW10082861 (stop)s and 2 WPW10306228 (spacer)s
Near Christiansburg, VA 24073
Uriah B.
Job Details: 10/10/2019
LAUNDRY MAYTAG MEDX655DW1 Tested element and timer. Found completely blocked air duct. All checks ok.
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/10/2019
KITCHEN WHIRLPOOL MDB4000AWB Replaced both parts and now leak is on left side. Door does not seem to be sealing. Spray arms were cleaned as best I could. Adjusted legs to try to seal better. Nothing seems to be working. Either right or left side leak no matter the adjustment. Discount due to not resolving issue per office.
Near Pulaski, VA 24301
Uriah B.
Job Details: 10/10/2019
KITCHEN WHIRLPOOL WDF520PADM7 "Found cx plumbing not correct. Drain was hooked up after the trap under the sink. Concern about drying. Informed cx about running hot water at the sink, rinse aid, and hi temp wash cycle. All checks ok."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Freezer module bad. Needs module. ; ordrng 2 W11205083 (module)s
Near Little Rock, AR 72223
Doug M.
Job Details: 10/10/2019
ICEMAKER KITCHENAID KUIC15POZP1 "Replaced drain pump due causing unit to short out and not make ice,tested unit operation checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Inspected unit found customer had unit unplugged,plugged unit in emergency drain cycle turned on,let unit complete cycle performed service diagnostics found no error codes, performed manual test all steps checked ok,checked for proper drain hose installation checked ok,calibrated unit operation checks ok"