Near San Antonio, TX 78245
Christian G.
Job Details: 10/28/2019
DRYER MAYTAG MED6630HW0 Issue stated by customer: dryer rattling and making humming noise. Faceplate off center a bit and 2 screws missing. Replaced and re centered. Unit test good. Informed customer about survey.
Near San Antonio, TX 78258
Jim G.
Job Details: 10/28/2019
DRYER MAYTAG MEDB835DW3 Fixed blower wheel by adding tension and tighten screws. Parts did not come in from previous order however they were not needed anyway.
Near San Antonio, TX 78261
Jim G.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Replaced regulator (attached between house valve and unit). Issue resolved.
Near San Antonio, TX 78251
Richard G.
Job Details: 10/28/2019
DRYER AMANA NED4655EW1 "Replaced wire harness, screws, terminal block, and terminals. Tested unit, heating as it’s supposed to. Tested to complete. Unit is good to go."
Near San Antonio, TX 78247
Devon F.
Job Details: 10/28/2019
WASHER MAYTAG MVWC465HW0 "Customer complaint was unit not advancing, replaced control board to resolve issue ran a load of clothes on normal cycle to see it advance unit is operating as designed."
Near Bluefield, WV 24701
Chris S.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE320M0EB1 I called the customer and determined that the right front switch was failing. ; ordrng 1 WP3149400 (switch-inf)
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/28/2019
MICROWAVE OVEN KITCHENAID KOCE500ESS08 Last tech found faulty UI console. Replaced UI to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78258
Colton B.
Job Details: 10/28/2019
DRYER WHIRLPOOL WED4950HW0 "Issue is no heat and timer getting stuck. Replaced timer and heating element, unit is now working as intended. Left survey flyer behind and talked to customer about survey."
Near Blacksburg, VA 24060
Chris S.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 The damper control is noisy. ; ordrng 1 WPW10479155 (control)
Near San Antonio, TX 78249
Colton B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue is ice maker fill tube freezing over. Replaced door switch per techline advice to resolve issue. Unit testing good. Left survey flyer behind. Gate code is 71018.
Near Bandera, TX 78003
Colton B.
Job Details: 10/28/2019
WASHER MAYTAG MVWC565FW1 "Issue was a no spin or agitate washer. Replaced wiring harness, unit now works. Unit testing good."
Near San Antonio, TX 78256
Colton B.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Issue was no ice or dispenser. Replaced control board to resolve issue. Unit tested good.
Near Roanoke, VA 24019
Chris S.
Job Details: 10/28/2019
ALPHA WHIRLPOOL WFW72HEDW0 Pump sounds as though it were failing. It is showing an f9e1 error code. ; ordrng 1 WPW10605427 (pump-water)
Near Christiansburg, VA 24073
Chris S.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "The evaporator fan is causing a vibration in the freezer section. The compressor sounds normal; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor), used 1 WPW10221048 (SPACER) from stock"
Near Salem, VA 24153
Chris S.
Job Details: 10/28/2019
RANGE WHIRLPOOL WEGA25H0HN0 I installed the wire harness and the burner valve. All operations check ok. I also checked oven and found it to be normal
Near Troutville, VA 24175
Chris S.
Job Details: 10/28/2019
FREEZER WHIRLPOOL WRT311FZDB01 I installed the freezer door and hinge. All operations check ok.
Near Roanoke, VA 24015
Chris S.
Job Details: 10/28/2019
TRIO CD KITCHENAID KRFC300ESS03 I installed all the appropriate parts and heated and stretched the gasket. The gasket is sealing fine now but the door and the frame of the unit are bowed enough to make the gasket stretch quite a bit. Customer will observe.
Near Roanoke, VA 24015
Chris S.
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 I installed the auger motor and the icemaker. All operations check ok.
Near Victoria, TX 77904
Michael
Job Details: 10/28/2019
DRYER WHIRLPOOL n/a "I called and spoke with the customer, she said the appliance was working fine and didn’t need us to come out."
Near Kingsville, TX 78363
Adam
Job Details: 10/28/2019
OVEN WHIRLPOOL RBD275PDB12 Customer does not wish to continue with services it’s not wish to pay labor and parts cost
Near Port Aransas, TX 78373
John L.
Job Details: 10/28/2019
WASHER WHIRLPOOL WFW5620HW0 "Inspected unit, no errors pulled. Tried to run auto test on unit, will not go into auto test. Unit shuts down, tried auto testing again, got further into to test the unit shut down. Customer explained that the unit shutdown at random times during a cycle at any given time. Possible control issue, replace to resolve this. This is a stacked unit, will call for 2X labor.; ordrng 1 W11125159 (switch-wl) and 1 W11219530 (filter) and 1 W11329112 (cntrl-elec)"
Near Corpus Christi, TX 78412
Adam
Job Details: 10/28/2019
DRYER WHIRLPOOL WED4815EW Inspection of unit shows everything in good working order. Customer complaint of unit not heating. Unit comes to creek temperatures issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 10/28/2019
DRYER WHIRLPOOL WED7000DW2 Customer complaint of dryer making squeaking noise during cycle. Inspection of unit does not show any problems with the unit it does however make a slight squeak halfway through his turn. Teardown of the unit and cleaning out the moving parts has resolved issue with strange noise. Unit is out of warranty customer was charged a total of 150+ tax for service call and labor. Issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 10/28/2019
WASHER MAYTAG MHW5500FW1 Install components tested unit issue has been resolved. I did leave The unit out of its home position at the customers request to give customer the opportunity to clean out venting because she is experiencing long dry times.
Near Port Aransas, TX 78373
John L.
Job Details: 10/28/2019
MICROWAVE KITCHEN AID KMHS120ESS "Tested unit, issue with magnetron and transformer. Will need to replace to resolve this issue. Home location is off shore, need to take boat out 1 hour trip to and from location. Allow for travel time. Customer not happy, would rather it be replaced. Advised customer if they would rather it be replaced, then they would need to contact store of purchase or whirlpool customer service. 4x labor; ordrng 1 W10343300 (capacitor) and 1 W10476901 (thermostat) and 1 W10598693 (thrmst-fix) and 1 W10754514 (magnetron) and 1 W10880342 (transformr) and 1 W11222648 (diode)"
Near Corpus Christi, TX 78413
John L.
Job Details: 10/28/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 "Installed compressor, charged unit. Holding pressure, is cooling. Issue resolved."
Near Corpus Christi, TX 78413
Adam
Job Details: 10/28/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Installed and tested unit issue resolved.
Near Rockport, TX 78382
John L.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFG320M0BB2 "Inspected unit, tried turning on bake and broil. Igniter lights up but no gas being fed into oven. Oven valve most likely to be issue replace to resolve.; ordrng 1 98014893 (valve,oven) and 1 W10841330 (cntrl-elec)"
Near Aransas Pass, TX 78336
John L.
Job Details: 10/28/2019
DISHWASHER AMANA ADB1400AGW1 "Inspected unit, drain pump comes on. Found that plug on dishwasher not removed. Removed plug, issue resolved"
Near Corpus Christi, TX 78410
Adam
Job Details: 10/28/2019
RANGE AMANA AER6303MFS2 Inspection of unit shows infestation of roaches pictures are in SD-QuickPic roaches or fecal matter smeared across control board as well as where power supply comes into unit customer that infestation automatically voids Manufacturing warranty. Call partner team for documentation sr# 7724539185
Near Corpus Christi, TX 78410
John L.
Job Details: 10/28/2019
RANGE WHIRLPOOL WFE505W0HS0 "F1E0 internal board, powered down unit. Code still shows up. Board will need to be replaced to resolve issue.; ordrng 1 W11038140 (cntrl-elec)"
Near Kingsville, TX 78363
Adam
Job Details: 10/28/2019
RANGE WHIRLPOOL WFG320M0BB2 Installed component tested unit everything runs as intended issue resolved
Near Victoria, TX 77905
Michael
Job Details: 10/28/2019
FREEZER MAYTAG MZF34X20DW00 "Installed parts ordered, the compressor started and stayed running, advised customer to keep an eye on it."
Near Taft, TX 78390
John L.
Job Details: 10/28/2019
WASHER MAYTAG MVWB835DW4 "Installed board and valves, issue resolved."
Near Little Rock, AR 72227
Doug M.
Job Details: 10/28/2019
OVEN WHIRLPOOL WOS51EC0HB01 "Inspected unit for control issues,found touch screen will not make selections,will not allow temp to be set,diagnosed unit to need console ; ordrng 1 W11293216 (console)"
Near Victoria, TX 77905
Michael
Job Details: 10/28/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed part ordered, tested the ice maker, no error codes"
Near Little Rock, AR 72210
Doug M.
Job Details: 10/28/2019
LAUNDRY AMANA NTW4605EW0 "Inspected unit for not washing,performed service diagnostics found f1e1 error code main control fault,f5e3 error code lid latch unlock fault,tried to perform manual test unit would respond,verified correct incoming voltage,diagnosed to need main control and lid latch; ordrng 1 W11116498 (cntrl-elec) and 1 W11307244 (latch)"
Near Little Rock, AR 72227
Doug M.
Job Details: 10/28/2019
ICEMAKER WHIRLPOOL GSS26C4XXB03 "Inspected unit for water leak,found union connector at reservoir had cracked causing leak,replaced union connector tested unit operation checks ok; pckd up 1 SU-SPFE516 (UNION ELBOW )"
Near Little Rock, AR 72206
Doug M.
Job Details: 10/28/2019
KITCHEN WHIRLPOOL WFG320M0BW2 "Inspected unit for front right burner not light correctly,found spark jumping Nader burner cap,cleaned burner cap and burner head with emery cloth,tested unit operation checks ok"
Near Little Rock, AR 72206
Doug M.
Job Details: 10/28/2019
N/A N/A n/a "This is a non whirlpool brand ,informed customer to call has"
Near Sherwood, AR 72120
Doug M.
Job Details: 10/28/2019
WASHER MAYTAG MVWB835DC4 "Replaced listed parts due to spanner nut being cross threaded causing damage to gearcase and inner basket,tested unit operation checks ok"
Near Conway, AR 72032
Doug M.
Job Details: 10/28/2019
DRYER MAYTAG MEDB835DW4 "Inspected unit for poor dry results,performed service diagnostics found no error codes,checked air flow air good but customer doesn’t have recommended vent hood with no flap letting moisture in from outside,showed customer installation instructions,verified normal operation unit checks ok"
Near Hollins, VA 24019
Chris S.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The left side slide is going very hard. Will replace left slide bracket. ; ordrng 1 WPW10625067 (bracket)
Near Salem, VA 24153
Chris S.
Job Details: 10/25/2019
WASHER MAYTAG MVWB765FW3 "UI isn’t responding correctly,the lid isn’t locking and the is a locked rotor code. There is also a temperature sensor code. The sensor checks open. ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11165546 (valve) and 1 W11195970 (cntrl-elec)"
Near Vinton, VA 24179
Chris S.
Job Details: 10/25/2019
RANGE WHIRLPOOL WEE745H0FS1 Convection fan isn’t working properly. We will replace the fan. ; ordrng 1 W11048093 (fan-convct)
Near Roanoke, VA 24019
Chris S.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED8000DW4 There is still a very definitive vibration. I called tech line and asked for advise and was told to replace whatever parts I thought necessary. ; ordrng 1 WP697772 (blower wheel)
Near Hollins, VA 24019
Chris S.
Job Details: 10/25/2019
REFRIGERATOR MAYTAG MF12568AEB Icemaker started to make ice again. If the icemaker stops producing ice again we will replace the icemaker W10583817.
Near Vinton, VA 24179
Chris S.
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW94HEAW0 Drain pump was clogged. I removed the clog and checked operation. All operations check ok.
Near Roanoke, VA 24018
Chris S.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 The fridge is cooling again it may have been turned off unintentionally. The icemaker was working intermittently and then stopped producing ice altogether. The wire harness to the door is broken. ; ordrng 1 LW11038922 (dor-fip)
Near Troutville, VA 24175
Chris S.
Job Details: 10/25/2019
WASHER ROPER RTW4516FW2 "Cold water valve was very slow. There was also a error code for the shift actuator. I replaced the water valve and the actuator. I calibrated and did service diagnostic cycle. All operations check ok. ; used 1 W10913953 (ACTUATOR ), and 1 W11210463 (VALVE) from stock"
Near Christiansburg, VA 24073
Chris S.
Job Details: 10/25/2019
RANGE GE JS750SF3SS I installed the heating/broil element and checked operation. The outer element isn’t getting voltage. We will need to replace the control board to complete the repair. ; ordrng 1 WB27X25361 (range oven control b)
Near Roanoke, VA 24015
Chris S.
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRFF305EWH00 I installed the door All operations check ok.
Near Victoria, TX 77905
Michael
Job Details: 10/25/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 "Installed part ordered, tested the appliance, no leaks and and dispenser"
Near Kingsville, TX 78363
Adam
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Inspection of unit shows icemaker is over filling with water which is dripping down into ice container and when customer goes to dispense ice and has caused a large crack in the bottom of container. Ordering inlet valve icemaker ice container and harness wire to resolve issue. Job will require authorization; rqstng P&A on 1 W10179146 (water inlet valve) and 1 W10300022 (icemaker) and 1 W10508644 (harns-wire) and 1 W10558423 (ice container,comp) and 1 W11091654 (LOCK) and 2 W11175631 (ring)s and 2 W11175632 (ring)s"
Near Corpus Christi, TX 78410
John L.
Job Details: 10/25/2019
OVEN JENN-AIR JJW2430DP00 "Installed UI panel, set up after installation. No code pop up, issue resolved."
Near Victoria, TX 77901
Michael
Job Details: 10/25/2019
WASHER AMANA NTW4516FW3 "The GFI was tripped, reset the button, voltage is good. Performed a diagnostics test, completed with no issues. Advised the customer if it happened again it’s probably a weak GFI PLUG and to report to their maintenance department."
Near Victoria, TX 77904
Michael
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Defrosted and removed the the evaporator cover and defrosted the evaporator, found the thermistor was in the wrong location, put in the correct location. Installed parts ordered, the evaporator fan and appliance are working normal."
Near Victoria, TX 77904
Michael
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "There was ice cubes underneath the ice bin not allowing it to sit properly, which created ice in the shoot, not letting any ice to dispense. Cleaned out the ice from underneath and the shoot, tested the dispenser and it’s working normal on both crushed and cubes selection"
Near , TX 78376
Adam
Job Details: 10/25/2019
ICEMAKER KITCHENAID KUID508ESS2 Inspection of unit shows no power coming to unit closer inspection of drain pump in the back of unit shows intermittent power. Replaced pump to resolve issue.; ordrng 1 W10825875 (pump)
Near Corpus Christi, TX 78413
John L.
Job Details: 10/25/2019
WASHER MAYTAG MVWB765FW3 "Inspected unit, board is receiving power and putting out power to control panel. Panel does not respond. Replace panel to resolve this issue.; ordrng 1 W11114670 (console)"
Near Corpus Christi, TX 78415
John L.
Job Details: 10/25/2019
DRYER AMANA NED4655EW1 "Wheel shaft got loose, causing noise. Adjusted shaft, could not test, outlet not getting power. Tried resetting breaker, still no power. Advised customer to have outlet looked at."
Near Falfurrias, TX 78355
Adam
Job Details: 10/25/2019
WASHER MAYTAG MVWB865GW0 Install components calibrated units ran verification cycle all functions of the unit work as intended. Customer has been using machine since last visit customer now complains of strange noise while operating. Manual and automatic testing of machine in front of customer shows no abnormal noises everything checks out.
Near Victoria, TX 77905
Michael
Job Details: 10/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "The customer said tomorrow would better for her, rescheduled customer ; schdld next appmnt for 10/25 FRI 11-1"
Near Falfurrias, TX 78355
Adam
Job Details: 10/25/2019
WASHER WHIRLPOOL CAE2745FQ0 Inspection of unit shows no error codes manual and automatic testing of machine shows proper working function. Call tech line to document results. Tech line states because it is a queen up machine it will require me to do the tech process with the commercial branch of whirlpool. After stating my findings to commercial technician he states there’s not much that can be done for the unit because no error codes were found and all functions work as intended. He did suggest calibrating the units just in Case unit is moved around frequently because it is in a public washroom. Ask commercial technician for SR number technician states commercial division do not supply SR numbers. Unit is out of warranty.
Near Corpus Christi, TX 78414
John L.
Job Details: 10/25/2019
WASHER MAYTAG MVWC565FW1 "F0E5 off balance, F0E2 oversuds. Put water into tub, and agitated to check for suds. No suds, possible to much fabric softener was used. Unit had blanket in tub when first arrived, was not placed evenly within unit. His caused the unbalance error. Recalibrated unit, then followed with auto test. Checked suspension, found issue with front rods, replace to resolve.; ordrng 1 W11033491 (suspension)"
Near Victoria, TX 77905
Michael
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "The evaporator fan and appliance are working normal, temperatures are normal. There was frost build up on the air tower and control knob, the door is sealing properly, possible air leak from gaps between shell and cabinet, sealed the gaps with silicone. Explained the survey to the customer, doesn’t have an email and doesn’t want one"
Near Port Aransas, TX 78373
John L.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Inspected u it, found water made its way into motor compartment for dispenser. This has damaged motor. Replace motor and all of its related components to resolve this issue.; ordrng 1 2198628 (seal) and 1 2212370 (washer) and 1 2220458 (coupling,bottom) and 1 W10166854 (gasket) and 1 W10225313 (motor) and 1 W10258544 (shaft) and 1 W10291905 (gasket) and 1 W10293211 (chute) and 1 W10754509 (spring) and 1 W10765378 (bracket)"
Near Corpus Christi, TX 78412
John L.
Job Details: 10/25/2019
WASHER MAYTAG MVWX655DW1 "Installed suspension, leveled unit. Tested spin after installation, shaking has been reduced to normal amount of vibration when spin. Issue resolved."
Near Portland, TX 78374
John L.
Job Details: 10/25/2019
RANGE WHIRLPOOL WGG745S0FS02 "Installed components, tested after install. No signs off gas. Issue resolved."
Near Corpus Christi, TX 78410
John L.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Installed components, issue resolved."
Near North Little Rock, AR 72116
Doug M.
Job Details: 10/25/2019
RANGE MAYTAG MER8674AS0 "Inspected unit for fire in oven,found bake element burnt in two,customer stated they were not using oven at the time of fire,called tech line tested incoming voltage checked ok,found shorted relay on oven control constantly sending voltage to element when power is added to unit,diagnosed to need oven control and bake element,called safety team with diagnostics they are covering full repair per auth#MMRNW00WWPL1, file number for tech line #7726204759; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10655837 (cntrl-elec)"
Near Victoria, TX 77905
Michael
Job Details: 10/25/2019
DISHWASHER MAYTAG MDB8959SFH4 "The leak was at the inlet valve, the rubber seal was not on there properly, corrected the pipe. Elderly lady, explained the survey, doesn’t have an email"
Near North Little Rock, AR 72118
Doug M.
Job Details: 10/25/2019
KITCHEN WHIRLPOOL KDPE234GPS0 "Inspected unit for not washing,ran normal cycle found unit would fill wash motor not running,tested 120v to motor checked ok,diagnosed to need pump/motor assembly ; ordrng 1 W11085683 (pump&motor)"
Near Alice, TX 78332
Adam
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Install components issue resolved
Near Alice, TX 78332
Adam
Job Details: 10/25/2019
WASHER MAYTAG MVWB835DW1 Installed components calibrated unit ran verification cycle all issues resolved
Near Conway, AR 72034
Doug M.
Job Details: 10/25/2019
WASHER WHIRLPOOL WFW5620HW0 "Replaced control panel and main control due to unit not powering up with 120v to unit,tested unit operation checks ok"
Near Maumelle, AR 72113
Doug M.
Job Details: 10/25/2019
DRYER WHIRLPOOL WED92HEFC2 "Installed listed parts due to vibration and knocking noise,tested unit operation checks ok"
Near North Little Rock, AR 72117
Doug M.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Refrigerator had not been running for at least 24 hours and not removed from cabinet for diagnosing,rescheduling for Monday ; schdld next appmnt for 10/28 MON !"
Near North Little Rock, AR 72118
Doug M.
Job Details: 10/25/2019
DRYER MAYTAG MED6630HW0 "Took unit apart to adjust motor bracket,floor of unit,screws to bulk head,and exhaust piping to quiet vibration noise,tested unit,customer said it sounds good,unit checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/25/2019
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Inspected unit for door closure issues,found freezer door slides not working properly not allowing door to close all the way causing frosting in freezer,fresh food fan also making loud noises through out the day per customer,could not get fan to repeat noise,diagnosed to need door slides,customer does not want repair due to only a week and half old, customer called metro,metro is exchanging unit"
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/24/2019
WASHER MAYTAG MVWC465HW2 Found inlet valve not letting cold through. Replaced valve. Ran calibration. Ran auto test.All checks ok. ; used 1 W11210459 (VALVE) from stock
Near Dublin, VA 24084
Uriah B.
Job Details: 10/24/2019
REFRIGERATOR MAYTAG MFI2570FEZ07 Found the icemaker went through harvest cycle. Filled fine. Reset unit. Pulled out the ice bucket and sounded like the arm may have been caught or something. Cx will observe.
Near Shawsville, VA 24162
Uriah B.
Job Details: 10/24/2019
WASHER MAYTAG MVWC565FW0 "Found latch not unlocking. Replaced lid latch. Had to adjust the new latch as it was half locked upon arrival. Tested multiple times in manual test mode. Tested in auto test cycle. Reset unit, calibrated unit, all checks ok at this time. ; used 1 W11307244 (LATCH) from stock"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Replaced slides, brackets and air damper control. Cx to observe. Set temps at 4 in the RC and 3 in the FC. Upon arrival unit was set to 4 and 4 and the freezer air temp was at +6."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KBFS25ETSS00 All operations reading fine at time of service. Freezer reading -6 and RC reading 68. Evap fan working properly. Baffle motor working in diagnostic. Thermistors fluctuating. No excessive frost on evap. Airflow ok in fridge when baffle open and evap fan running. Cx to observe. Order thermistor first for RC. May also need control. 12002355. 38.46. Thermistor kit. WPW10207861 control. 250.32. Xpart
Near Victoria, TX 77901
John L.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Installed compressor and other components. When removing old compressor, found unit was low on Freon. Could be possible leak within unit."
Near Radford, VA 24141
Uriah B.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cx cannot do today. Rescheduled for Tuesday as late on the day as possible.; schdld next appmnt for 10/29 TUE 4-6
Near Port Aransas, TX 78373
Adam
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Installed component issue resolved
Near Robstown, TX 78380
Adam
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Called an hour before arrival left voicemail never received a call back. Arrived at customers location customer states they never got a phone call and customer was not ready for the appointments. Reschedule appointment for next week; schdld next appmnt for 10/30 WED !
Near Corpus Christi, TX 78410
John L.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Replaced components, leak issue resolved."
Near Alice, TX 78332
Adam
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Install components issue resolved. Advise customer of a 24 hour wait. Before unit comes back to temperature
Near North Little Rock, AR 72116
Doug M.
Job Details: 10/24/2019
WASHER WHIRLPOOL MVWX655DW1 "Inspected unit for not spinning, performed service diagnostics found f7e1 error asked speed fault,performed manual test test found capacitor humming when calling for spin,found top of capacitor popped up causing loss of contact,diagnosed to need capacitor,customer does not want to move forward with repair will fix himself"
Near Jacksonville, AR 72099
Doug M.
Job Details: 10/24/2019
WASHER WHIRLPOOL WET4027HW0 "Replaced lid latch per f5e2 error code lid latch fault,calibrated unit operation checks ok"
Near Kingsville, TX 78363
Adam
Job Details: 10/24/2019
WASHER MAYTAG MVWB765FW1 Inspection of unit shows error code long fill no fill as well as inlet water temperature failure and speed limited by temperature failure. Replaced water valve to resolve issue; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)
Near Little Rock, AR 72204
Doug M.
Job Details: 10/24/2019
WASHER AMANA NTW4516FW3 "Inspected unit for not spinning, performed service diagnostics found f5e3,f5e2 error codes lid latch faults,found lid not locking,replaced lid latch,tested unit operation checks ok ; used 1 W11307244 (LATCH) from stock"
Near Little Rock, AR 72204
Doug M.
Job Details: 10/24/2019
REFRIGERATOR MAYTAG MZF34X16DW00 "Inspected unit for not freezing,performed service diagnostics found control box failure and evaporator thermistor failure,diagnosed unit to need control box and thermistor,customer does not want to move forward with repair"
Near Little Rock, AR 72207
Doug M.
Job Details: 10/24/2019
LAUNDRY MAYTAG MVWB765FW3 "Replaced fill valve due to no cold water entering unit,tested unit operation checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 10/24/2019
REFRIGERATOR SAMSUNG RF28HMEDBSR "Replaced all listed parts due to ice room and evaporator icing over causing cooling and ice production issues per Samsung tech line,tested unit operation checks ok"
Near Little Rock, AR 72227
Doug M.
Job Details: 10/24/2019
REFRIGERATOR KITCHENAID KFXS25RYMS2 "Inspected unit for not making ice,jumped t-h icemaker did not cycle with 120v,jumped l-v did not fill,diagnosed to need icemaker and fill valve ; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)"
Near Conway, AR 72034
Doug M.
Job Details: 10/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived to installed parts found that the deli pan is now cracked ordering pan; schdld next appmnt for 10/28 MON !