Near San Antonio, TX 78258
L
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Issue was unit not dispensing water or ice. Found ice maker working. Motor dispenser not working. water valve not responding. Ordering new parts ; ordrng 1 W10179146 (water inlet valve) and 1 W10317991 (ice disp augur motor) and 1 W11024793 (door-ice)
Near San Antonio, TX 78258
L
Job Details: 11/01/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Got wrong part. Ordering new parts. Foster said to call him if parts when parts are in to see if he can get them before the appointment ; ordrng 1 W10350375 (adjuster) and 1 W10350375 (adjuster)
Near San Antonio, TX 78261
Jim G.
Job Details: 11/01/2019
WINE CELLAR KITCHEN AID KUWL204ESB00 Stop stop was backwards causing the door to sometimes randomly pop open slightly. I reinstalled the door stop into correct position. Issue was resolved.
Near San Antonio, TX 78247
Devon F.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Customer complaint was unit making ice very slow, when tech arrived bin was quarter full from being empty last night. Educated customer on the process and production of ice maker. Unit is operating as designed."
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/01/2019
WASHER WHIRLPOOL WTW7300DW0 "Last trip found ceased tubs. Did tub job to resolve the issue. Unit test good now. Replaced gear case, inner and outer tub, wash plate, suspension and SPANNER. No further issues at this point. Unit is functioning as designed now. Yes to survey and leave behind."
Near San Antonio, TX 78227
Richard G.
Job Details: 11/01/2019
RANGE WHIRLPOOL WFE525S0HS1 "Customer complaint is that the door became tight, then when they opened it, the door came off. Right door hinge has failed and left door hinge is bent. Ordering door hinges.; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"
Near San Antonio, TX 78258
Steven G.
Job Details: 11/01/2019
REFRIGERATOR JENN-AIR JFX2897DRP02 "Checked refrigerator found unit not cooling ran diagnostics found low on freon replaced dye drier and charged unit, side lights are still out ordered more modules will be back to look for leak; ordrng 3 W11205083 (MODULE )s, used 1 WPW10143759 (DRIER-HV) from stock"
Near San Antonio, TX 78253
Justin
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Dropped off parts for Steve to do sealed system work.
Near Bulverde, TX 78163
Jim G.
Job Details: 11/01/2019
WASHER MAYTAG MVWB835DC4 Replaced valve. Tested unit. Tested properly thereafter. Issue resolved.
Near San Antonio, TX 78245
Richard G.
Job Details: 11/01/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Customer complaint is that the door hinges have failed. Right and left door hinges are both bent, the right hinge is much more visible. Looks like the receivers are damaged as well. The door is left hanging open and will not close, the stainless glass assembly on the front of the door was also damaged. Ordering hinges, receivers, and glass assembly.; ordrng 2 W10647259 (hinge-recv)s and 1 W11249559 (glass-door) and 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)"
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/01/2019
DISHWASHER AMANA ADB1500ADS4 Customer complaint is unit will not turn on. Checked power to unit. Found No power to outlet Advised customer to get an electrician to solve issues. Yes to survey and leave behind.
Near San Antonio, TX 78254
Richard G.
Job Details: 11/01/2019
WASHER MAYTAG MVWB835DC4 "Customer complaint is that the washing machine showed an error code and is not spinning well or has wet clothes at the end of the cycle. Entered diagnostics and found error codes F0E3 overload, F0E5 off balance load, F2E1 UI stuck button. Ran unit through automatic test, all steps passed. Asked customer about load sizes and they stated the problem happens when washing comforters or large loads. Went over steps to ensure the load is evenly spread out in the washing machine when washing large items or large loads. Tested to complete,unit-is good to go. Spoke with customer about survey leave behind."
Near San Antonio, TX 78254
Richard G.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Replaced icemaker. Ran through diagnostics, harvest and water fill tests passed. Tested to complete, unit is good to go."
Near San Antonio, TX 78230
Tommy B.
Job Details: 11/01/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HW Maintenance to remove the unit from wall to further diagnose. ; schdld next appmnt for 11/1 FRI !
Near San Antonio, TX 78245
Richard G.
Job Details: 11/01/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 "Customer complaint is that there is a buzzing sound coming from within the oven, that will not shut off. Breaker was shut off when I arrived, after turning on the breaker, the buzzing was not happening. Customer showed me a video of the noise being made. After powering on the oven, I heard the same buzzing noise each time I pressed a button on the control panel. Noise is coming from the control. Entered diagnostics and found no error codes. Buzzing sound happens every time a button is pressed. Touch screen also freezes up and doesn’t allow buttons to be pressed at times. Ordering control and control panel.; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)"
Near San Antonio, TX 78245
Justin
Job Details: 11/01/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Found lower spray arm not attached, reattached and tested unit in diagnostics. All functions passed diagnostics. Left survey and magnet. No email to add."
Near San Antonio, TX 78216
L
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Reschedule for tomorrow with seal system technician. ; saved tckt
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/01/2019
WASHER MAYTAG MHW5500FW1 Last trip installed defective tub. Replaced with new tub this trip. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind
Near San Antonio, TX 78254
Christian G.
Job Details: 11/01/2019
WASHER MAYTAG MVWB835DW4 Issue stated by customer: washer not working/responding to touch. Replaced display console. No error codes. Unit test good. Informed customer of survey.
Near San Antonio, TX 78250
Justin
Job Details: 11/01/2019
WASHER WHIRLPOOL WTW7000DW4 "F0E5, ran unit through diagnostics. Ran high spin and high and low agitate. Did not notice anything out of the norm. Unit is balanced and suspension is showing good. Ran a load size calibration on unit. Customer is having most problems when she is running a large size comforter. Not able to determine any faulty parts at this time."
Near San Antonio, TX 78253
Justin
Job Details: 11/01/2019
VENTHOODS UNKNOWN UXT3030ADB2 "Found connections to switch loose, checked voltage on switch it tested good. After fixing connections unit is working correctly on low and high spin. Unit is in a empty home."
Near San Antonio, TX 78255
Tommy B.
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Called techline spoke to Joel. 7726267772 found issue to be wrong control board installed. Ordering correct control board. Customer did sign damage waiver.; ordrng 1 W10878992 (cntrl-elec)
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint of ice buildup in refrigerator. Ran diagnostics. Found faulty evaporator Thermistor. Ordering EVAP harness. Could not locate truck stock part. ; ordrng 1 W11033168 (harns-wire)
Near Boerne, TX 78006
Colton B.
Job Details: 11/01/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Customer complaint is that the filter needs to be replaced every 30 days because the water pressure greatly deteriorates at that point. Last tech out (roughly30 days ago) replaced the filter housing and filter. Called Whirlpool techline twice and spoke to Austin (SR: 7725885134) and Cathy (SR: 7725885134). Both technicians stated that the problem has to be with the water coming into the unit, but not the unit itself. Customer called JenAir while I was in the house. To my knowledge, and according to techline, there isn’t anything we can do for this unit."
Near San Antonio, TX 78256
Ivan B.
Job Details: 11/01/2019
DRYER WHIRLPOOL WED5620HW0 "Replaced thermal cutoff, thermal fuse, thermistor and thermostat but still got no heat. Ordered heating element. Rescheduled 11/5; ordrng 1 W11045584 (HEATER ELEMENT )"
Near San Antonio, TX 78257
Colton B.
Job Details: 11/01/2019
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 This ice maker is currently making ice. The customer states that this part is not needed and that the call today was supposed to be for the ice maker in the bar area. No further work is needed on this unit.
Near Schertz, TX 78154
Shawn W.
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "The client was concerned about many issues they have been having. The refrigerator has just turned off on occasion, the ice maker has not been making ice in a normal manner, there was a leak from an ice sheet in the bottom of the refrigerator, concerns about the temperature being o high in the freezer as well as the fresh food section. The user interface gave a freezer temperature of 0 and a fresh food temperature of 35. My readings had the freezer at 20 (not cold enough to make quality ice), and the fresh food at 37 (deli compartments 39 and 40). I ran diagnostics and found thermistors fine. When running test four the first time the fresh food compartment evaporator had an extremely weak frost pattern. The second time I ran it the frost pattern was a little more evident was sticker to the touch. Speaking with Tech-line twice and SG, I have made a determination that it will need a new user interface which is supposed to have the control board built
Near San Antonio, TX 78228
Jesus C.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Large gap on bottom of fresh food section in between liner and cavity. Called tech line. Non repairable. Sr 7726264999
Near San Antonio, TX 78254
Richard G.
Job Details: 11/01/2019
DRYER WHIRLPOOL WED4815EW1 "Customer complaint is that the drum makes a thumping sound like it is off balance. Removed belt and drum. Checked the wheels, look good. Checked the drum to see if it may be warped, looks good. Belt is good. Reseated the pulley and put dryer back together. Adjusted legs on dryer. Ran dryer and everything sounded good. Tested to complete.unit is good to go. Spoke with customer about survey leave behind."
Near San Antonio, TX 78228
Jesus C.
Job Details: 11/01/2019
DRYER MAYTAG MEDB835DC4 Tested dryer. Noise from blower wheel during run. Blower wheel is loose causing noise. Secured blower wheel. Noise is gone. No further issues. Tested to complete.
Near San Antonio, TX 78253
Justin
Job Details: 11/01/2019
DISHWASHER WHIRLPOOL WDF530PAYM3 "Observed leakage from inlet into door, causing damage to wire harness and inner door panel. Ordered inlet parts, wire harness and inner door. Scheduled return visit for next Weds.; rqstng P&A on 1 8269259 (gasket,vent) and 1 W10300784 (door inner) and 1 W10329609 (vent) and 1 W10334900 (inlet bezel) and 1 W10358238 (harns-wire)"
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 11/01/2019
DISHWASHER KITCHEN AID KDTE334GBS0 Checked dishwasher found melted feed tube. Replaced tube. Dishwasher operating as designed.job complete
Near San Antonio, TX 78217
Devon F.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint was unit not cooling. Tested bimetal, and heater all pass turned heater on through board heater works ordering new control board to resolve issue.; ordrng 1 W11293378 (cntrl-elec)"
Near San Antonio, TX 78254
Jesus C.
Job Details: 11/01/2019
THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 Installed new control and drain pump. Ran calibration. No issues during testing. Tested to complete.
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Last trip found faulty ice maker. Replaced ice maker to resolve the issues. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78230
Tommy B.
Job Details: 11/01/2019
COOKTOP ELECTRIC WHIRLPOOL WCE55US0HS01 Last visit tech found faulty and 30 switch. Swapped out switches in order to resolve hot surface light issue. No further issues at this time. Yes to survey.
Near Helotes, TX 78023
Tommy B.
Job Details: 11/01/2019
COOKTOP ELECTRIC KITCHENAID KICU569XSS "Had to reschedule customer due to running behind on schedule. Rescheduled for Tuesday, November 5, a.m. timeframe if possible please; schdld next appmnt for 11/5 TUE 8-12"
Near San Antonio, TX 78253
Justin
Job Details: 11/01/2019
COOKTOP GAS WHIRLPOOL WCG55US0HS00 Instructed customer in proper usage of spark igniters. All burners lighting as expected. Explained that burner caps need to be seated securely for proper gas flow. Left leave-behind.
Near Helotes, TX 78023
Colton B.
Job Details: 11/01/2019
WASHER MAYTAG MVWX655DW1 "Issue was that the cold valve on washer was clogged with debris. Replace lid valve, unit tested good."
Near San Antonio, TX 78258
Ivan B.
Job Details: 11/01/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Checked oven and oven light staying on. When I pushed the door light switch the light stayed on indicating the door light switch is bad. Ordered replacement. Rescheduled 11/5; ordrng 1 W10618131 (LATCH) and 2 W10734063 (LIGHT ASSEMBLY )s
Near San Antonio, TX 78253
Justin
Job Details: 11/01/2019
REFRIGERATOR MAYTAG MS12568AES Upon arrival customer said they reseated filter and water was flowing from dispenser.
Near Bulverde, TX 78163
Jim G.
Job Details: 11/01/2019
REFRIGERATOR KITCHEN AID KSSC48QTS02 "Replaced control kit and found UI faulty ordering part will return ASAP to replace. Customer paid upfront. ; ordrng 1 WPW10468941 (contrl-box), used 1 W10789107 (CONTROL KIT) from stock"
Near San Antonio, TX 78256
L
Job Details: 11/01/2019
WASHER WHIRLPOOL WFW5620HW0 Issue was door was not closing. Replace door lock latch. Unit now working. No other issues. Job complete
Near San Antonio, TX 78230
Tommy B.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer stated that the issue is the food is freezing on the top shelf. Inspected previous work and found damper door to be installed incorrectly. Reinstalled to ensure proper function. Educated customer on temperature settings and how to adjust. Ran diagnostics to make sure that the thermistors and evaporator fan are functional. No further issues at this time and unit is testing good now.
Near San Antonio, TX 78256
Ivan B.
Job Details: 11/01/2019
RANGE WHIRLPOOL WFE515SOES2 Checked oven got error code f9 e0 miswired house/miswired range. Checked range wiring was correctly wired at terminal block. Checked outlet and problem is with outlet. Informed they will need electrician. Yes to survey and leave behind.
Near San Antonio, TX 78232
Jim G.
Job Details: 11/01/2019
OVEN ELECTRIC (D JENNAIR JJW2830WP00 According to service pointer W10702370 UI regulates RPM protocol. Low speed blower motor operates outside those tolerances -+145 RPM. Ordering part W10811884 as per service pointer. Collected service fee. Quoted part + labor. Part may not be available via Marcone. Confirmed APD does carry. ; ordrng 1 W10811884 (cntrl-elec)
Near San Antonio, TX 78256
Ivan B.
Job Details: 11/01/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced console assembly and unit working properly at this time. No further issues at this time. Yes to survey and leave behind.
Near Boerne, TX 78006
Tommy B.
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Last visit found faulty icemaker. Found it to be calling for too much water and spilling into fridge compartment. Swapped with new icemaker to resolve issues. Unit testing good now. Yes to survey.
Near San Antonio, TX 78257
Colton B.
Job Details: 11/01/2019
ICEMAKER (STANDA KITCHENAID KUIO18NNZS1 "Issue is that water is not flowing into the machine. Finding issue to be a bad valve, ordering new one to resolve. Since this ticket was created in customers home without the customer there, I have no way of verifying extended warranty on unit. Customer states that it is under an extended warranty. Letting AE know of the situation. ; ordrng 1 W10881366 (valve)"
Near Schertz, TX 78154
Shawn W.
Job Details: 11/01/2019
OVEN ELECTRIC (D WHIRLPOOL WOS92EC0AS02 The customer wanted me to check the microwave. The oven is fine. Called ACT customer service. Was informed that the client will have to call the Warranty Company to seek an authorization for the Microwave. Told clients Nephew who let me into the home. He will inform the client. Oven is fully operational. Job complete
Near Schertz, TX 78154
Devon F.
Job Details: 11/01/2019
WASHER MAYTAG MVWC565FW1 "Customer complaint was unit making grinding noise, looked inside tub took agitator off found a quarter between wash plate. Tested unit no grinding noise. Unit is operating as designed."
Near Boerne, TX 78006
Tommy B.
Job Details: 11/01/2019
WASHER WHIRLPOOL WFW95HEDC Last visit found cracked dispenser assembly. Replaced with new assembly to resolve issue. Ran automatic test cycle with no errors. Unit testing good now.
Near San Antonio, TX 78259
Devon F.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint was unit ice maker not making ice, upon arrival unit ice maker in was stuck do to too much ice bin wedged in. Thought customer how to stop ice maker to prevent from happening again. Unit is operating as designed."
Near San Antonio, TX 78232
Devon F.
Job Details: 11/01/2019
RANGE KITCHEN AID KESS907SSS "Customer complaint was unit door locked. Took door lock switch off to test, part passed tested power to switch no power from control board nor control panel quoted customer 450.23 for parts and labor customer declined. Collected SC 113.66 card."
Near Benton, AR 72019
Doug M.
Job Details: 11/01/2019
BELLA WHIRLPOOL KRFC704FSS01 "Arrived to install parts found dispenser is working,customer explaining to me intermittent issue,inspected water tube through door found heater wire broken causing water line to freeze,diagnosed to need water tube; ordrng 1 W10883965 (tube-water)"
Near Bryant, AR 72022
Doug M.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Inspected unit found back piece to evaporator cover is missing causing excessive frost in freezer due to not sealing properly,diagnosed to need back evaporator cover ; ordrng 1 W11170274 (cover-evap)"
Near San Antonio, TX 78247
Devon F.
Job Details: 11/01/2019
WASHER MAYTAG MVWB725BW0 "Customer complaint was unit makes loud noise, upon arrival reminded customer about SC 113.66 she stated she didn’t know about SC and refused to pay."
Near San Antonio, TX 78247
Devon F.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint was unit not making ice reverse osmosis tech came and fixed the machine now unit makes ice.
Near Helotes, TX 78023
Colton B.
Job Details: 11/01/2019
DRYER MAYTAG MEDX655DW1 "Issue was a noisy dryer. Replaced blower wheel and roller, unit is now quiet."
Near San Antonio, TX 78259
Ivan B.
Job Details: 11/01/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HZ3 Checked microwave. Got no fault codes and all components tested fine. Test ran multiple times and heard no unusual noises. Unit working properly at this time. Issue most likely was turntable installed incorrectly or debris in vent. Cleared vent and set turntable correctly. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78218
Steven G.
Job Details: 11/01/2019
DISHWASHER KITCHENAID KDTM704ESS3 Ran diagnostics on unit found no error code. After running test found heating element was working as should. Advised to keep door closed after cycle.
Near San Antonio, TX 78245
Richard G.
Job Details: 11/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint is that the dishwasher has poor performance when washing dishes as well as drying dishes. Customer uses finish rinse aid. Ran unit through diagnostics and automatic test. No fault codes. Unit passed all tests. Checked water temperature as it drained through the garbage disposal, it was barely warm. Spoke with customer about running hot water prior to washing dishes and ensuring the rinse aid dispenser is full. Set rinse aid dispenser to max setting. Left finish powerball detergent sample for customer to try as well. No issues with unit. Tested to complete, unit is good to go. Spoke with customer about survey leave behind."
Near San Antonio, TX 78253
Justin
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced ice maker in fridge compartment. Ran harvest and fill diagnostics, passed both."
Near San Antonio, TX 78242
Jesus C.
Job Details: 11/01/2019
WASHER AMANA MVWC565F1 Tested washer. Filled tub with water. Found small leak from drain hose. Fixed hose. No leaks during testing. Job complete.
Near Helotes, TX 78023
Tommy B.
Job Details: 11/01/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Last visit found faulty pump and motor. Swapped with new pump to resolve issue. Unit testing good now with no further issues.
Near San Antonio, TX 78230
Jesus C.
Job Details: 11/01/2019
DISHWASHER JENNAIR n/a No issues with dishwasher. Collected service fee. Refer to job 63126.
Near San Antonio, TX 78228
Jesus C.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Tested unit. Door handles are loose. Secured door handles. No further issues. Tested to complete.
Near San Antonio, TX 78230
Tommy B.
Job Details: 11/01/2019
WASHER MAYTAG MVWB865GW0 Customer stated that the unit is leaking from the bottom. Ran diagnostics and found error code F2E1. Cleared codes and performed automatic test cycle to see if minimum water fill would duplicate issue. Unable to duplicate issue. Left leak sheets behind with instructions for customer to call back if issue persists.
Near San Antonio, TX 78260
Jim G.
Job Details: 11/01/2019
REFRIGERATOR KITCHEN AID 0 Thawed valve. Issue resolved. Collected serv fee and labor upfront.
Near San Antonio, TX 78253
Steven G.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Checked refrigerator found compressor, evaporator and condenser and dye drier have been replaced, found no freon in unit went over with black light did not find any dye on parts, contacted Whirlpool tech line and advised, RS772626498 will be changing out unit"
Near Hot Springs, AR 71909
Doug M.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced compressor due to high amps no frost pattern on evaporator,tested unit operation checks ok,customer not home for signature"
Near Little Rock, AR 72227
Doug M.
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KFXS25RYMS2 "Replaced icemaker and fill valve due to failing cycle and fill tests,icemaker filled,operation checks ok"
Near Mabelvale, AR 72103
Doug M.
Job Details: 11/01/2019
REFRIG WHIRLPOOL ED2KHAXVB00 "Replaced optics to icemaker due to errors tech line,tested unit operation checks ok"
Near Max Meadows, VA 24360
Uriah B.
Job Details: 10/31/2019
COOKTOP JENN-AIR JGD3536BS00 "Found unit had an explosion inside the unit cavity. Soap Tested unit for leaks and none found at time of service. Cx had already had gas company out to check for leaks. Gas co. Found pressure drop over 10 minute period on unit side. Recommend replacing all gas components. Explosion also deformed a number of metal components, particularly the top and all orifice brackets. Needs new top, new valves, new tubing, new burners new brackets. Suggested repair and parts will need to be given to Whirlpool safety and all parts will need to be approved by Whirlpool. Will need 2-3 count to do repair. Also please keep in mind that the Prius did not make it back up the cx driveway.; ordrng 1 7527P042-60 (holder,orifice lf/rr) and 1 W10188365 (tubing-gas) and 1 W10188366 (tubing-gas) and 1 W10188367 (tubing-gas) and 1 W10188368 (tubing-gas) and 1 W10188369 (tubing-gas) and 1 W10205612 (support) and 1 W10205613 (support) and 1 W10205615 (support) and 1 W10361756 (tub
Near Wytheville, VA 24382
Uriah B.
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Rescheduled for Friday. Based on video, please pre order control and freezer fan and thermistors.Tribles says they have both in Roanoke! But they are closed Friday; ordrng 1 W11109595 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
Near Portland, TX 78374
John L.
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW8040DW "Ran diagnostics on unit, pulled multiple codes. F8E1 long fill, F3E2 inlet temp fault, F6E2 communication error UI to ACU. Attempted to manually test valves, all valves do not will not open. U it does have proper water pressure to it. Replace valves and board to resolve all issues.; ordrng 1 W10625549 (cntrl-elec) and 1 W10632533 (housing)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced damper control. All checks ok at this time.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 10/31/2019
RANGE WHIRLPOOL RF375PXE0 8053985 control boardFound that the control relay is stuck. Needs new control board. Board is discontinued. Cx to decide whether they want us to find part or they will just buy another unit.
Near Portland, TX 78374
John L.
Job Details: 10/31/2019
RANGE WHIRLPOOL WFE320M0ES1 "Inspected unit, open hold found elements have popped. Front left and right have popped as well as rear right. Will have to replace elements to resolve this issue.; ordrng 1 8273994 (surface element) and 1 W10248262 (elmnt-surf) and 1 W10275048 (elmnt-surf)"
Near Orange Grove, TX 78372
John L.
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW8500DC3 "F2E1 stuck button, tried to get unit into diagnostics mode. UI unresponsive, unable to do anything to unit. Replace UI and controls to resolve this issue.; ordrng 1 W11030475 (cotrol mtr) and 1 W11035001 (console)"
Near Victoria, TX 77904
Michael
Job Details: 10/31/2019
DRYER WHIRLPOOL WED5620HW0 "Plugged the appliance into a 220 outlet, no error codes, the appliance is heating and working normal"
Near Victoria, TX 77904
Michael
Job Details: 10/31/2019
DRYER WHIRLPOOL WED49STBW1 "Plugged the appliance into a 220 outlet, the appliance is heating and working normal. The wrinkle shield knob is broken ordered part.; ordrng 1 W10756270 (knob)"
Near Taft, TX 78390
John L.
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW5000DW2 "Inspected unit, found issue to be with lid lock. Replaced lock and resolved issue.; used 1 W11307244 (LATCH) from stock"
Near Corpus Christi, TX 78410
John L.
Job Details: 10/31/2019
DRYER WHIRLPOOL MEDX655DW1 "Replaced all components, issue resolved.; used 1 WP3406107 (DOOR SWITCH) from stock"
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/31/2019
WASHER WHIRLPOOL WTW5000DW2 "Unit makes a clicking noise when not in use, while lid is down. Finding the issue to be electronic control and faulty lid lock. Ordering both to resolve the issues. ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)"
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/31/2019
DRYER MAYTAG MEDC465HW0 Replaced wire harness per techline. Now getting good heat on medium setting but as soon as switched to high setting element turns off. Finding temp switch to be faulty ordering temp switch to resolve the issue. ; ordrng 1 WP8578354 (swtch-temp)
Near Kenedy, TX 78119
Michael
Job Details: 10/31/2019
WASHER MAYTAG MVWB835DW1 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes, the appliance is is working normal"
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/31/2019
RANGE WHIRLPOOL WFE505W0HZ1 "Customer claiming the console started melting when back burners are on. Calling techline due to elements appear to be functioning properly. Spoke with Chris, he stated that the metal console wouldn’t melt if the clock face and knobs aren’t melted. He stated sounds like something was dropped on the console, cosmetic issue not affecting functionality. Also stated do not replace the console unless customer wants to pay for part and labor. SR 7726253109Yes to survey and leave behind. ; rqstng P&A on 1 W11175518 (panl-cntrl)"
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/31/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Replaced blower and it started working. I plugged the old one back in on a hunch and it started working. I then decided to put the new control board in and realized that this unit has two control boards, one for the upper and one for the lower. I decided not to change out the control board, I put the new blower back in and all functioned normal. Both upper and lower ovens were reaching temperature and fans were initiating. Although I opened the control board box, it was not used and hopefully can be RV. Ran diagnostics and no errors. Fully functional. Job complete. There is a chance that the old blower was fine and that just me simply unplugging it and plugging it back in was all that was needed."
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Last tech ordered grommet. Installed grommet to resolve the issue. Unit still leaking. Ordering new sump and motor to resolve the issue so it’s factory assembled. Customer also needed a new retainer. Used that from stock. ; ordrng 1 W11087376 (pump&motor), used 1 WPW10503548 (RETAINER) from stock"
Near Cibolo, TX 78108
S. L.
Job Details: 10/31/2019
RANGE WHIRLPOOL G7CE3034XS00 Took cooktop out took old sealed out replaced with new seal. Tested unit everything normal. Explained what we did to customer and had customer signed. Also explained survey. And paper
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/31/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Swapped out console on unit due to numerical display malfunctioning. Unit testing good now. No further issues at this time. Yes to survey.
Near San Antonio, TX 78239
Devon F.
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint was unit not dispensing ice or water. Unit is getting water for ice maker but not water dispenser took water line off inlet valve and tried to dispense water no water came out valve. Checked ice dispenser by holding door switch to hear motor, ice dispenser only works when door open. Ordering new water valve and door switch to resolve issue.; ordrng 1 W10913947 (valve) and 1 W11396033 (DOOR SWITCH)"
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL GX5FHDXVY010 Unit leaking from freezer and forming ice sheet on bottom of liner. Found cause to be clogged duck bill gromet. Replaced with ptrap kit. Unit testing good now. No further issues at this point. Collected Sc.
Near Castroville, TX 78009
Justin
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found evap cover with broken tabs at top, harness and thermistor was in wrong spot. Also thermistor looks burnt and will definitely need to be replaced. Ordering parts and scheduling for next week. ; ordrng 1 W11033168 (harns-wire) and 2 WP67006908 (screw)s and 1 WPW10501260 (cover-evap)"
Near Kerrville, TX 78028
Douglas H.
Job Details: 10/31/2019
REFRIGERATOR MAYTAG WRX988SIBM01 Complaint of ice build up under the ice bin. Finding cause to be ice door and ice chute has an air leak. Ordering both to resolve the issue. ; ordrng 1 W10837274 (plate) and 1 WPW10577864 (door-ice)
Near San Antonio, TX 78209
Steven G.
Job Details: 10/31/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced air diffuser that was ordered and verified unit was operating properly.
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/31/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Issue was a leak in the middle of the door. Replaced seal last time, issue believed to be a faulty seal. Going to try replacing it again. ; ordrng 1 W10909089 (lower seal,bottom)"
Near Kerrville, TX 78028
Douglas H.
Job Details: 10/31/2019
OVEN ELECTRIC (D KITCHEN AID KODE500ESS00 "Unit showing f3e1 oven temp sensor failure. Found failing control board as when cooling down would start making a grinding noise but when lower oven door opened noise stopped and fans came back on. Tested door lock, lower lock didn’t lock. Ordering temp sensor, both electronic controls and temp sensor to resolve the issue. ; ordrng 1 W10801665 (cntrl-elec) and 1 W10859573 (sensor) and 1 W10883049 (latch-door LOWER) and 1 W11179310 (cntrl-elec)"
Near Mico, TX 78056
Justin
Job Details: 10/31/2019
FREEZER MAYTAG MZF34X18FW00 "Found no power going to start device, tested compressor showing good. Customer is going to wait on the install. Quoted for 467.67. Collected service call 113.66. ; ordrng 1 W11382529 (CONTROL )"