Near San Antonio, TX 78249
Tommy B.
Job Details: 11/04/2019
RANGE WHIRLPOOL WFG530S0ES1 Customer stated that the issue is the bake function is not operational. All burners on range work and the broil element is also functional. Found issue to be a faulty igniter. Ordering new bake igniter to resolve issue.; ordrng 1 WP9758079 (igntr-oven)
Near Live Oak, TX 78233
Shawn W.
Job Details: 11/04/2019
DRYER WHIRLPOOL WED4850HW0 "No start at all. Checked 240 VAC 4 prong outlet and it has proper voltage, polarity and grounding. Same at terminal block. Tried to jump start the dryer at the connector for the start relay, shorted wiring harness. Ordered wiring harness and starter switch as a precaution.; ordrng 1 W10446920 (switch-pts) and 1 W10450289 (harns-wire)"
Near Victoria, TX 77901
Michael
Job Details: 11/04/2019
WASHER ROPER RTW4516FW1 "Error code F8E1, F8E5, F0E5, F5E3, cleared error codes and tested the inlet valve, cold side isn’t opening up. Installed inlet valve from truck stock. Calibrated and performed a diagnostics test, the inlet valve and appliance are working normal ; used 1 W11210459 (VALVE) from stock"
Near San Antonio, TX 78258
L
Job Details: 11/04/2019
ICEMAKER (STANDA JENN-AIR JIM158XYRS1 concern is unit not making ice. Ran diagnostics and found unit making loud noise when testing compressor and fan motor. Check fan to make sure is not hitting something to cause the noise. Also noise will come on when testing compressor and hot gas valve. Called tech line and said it’s the compressor making that noise. Sr 7726273491. Sealsystem job. Also ordering new water drain pump.; ordrng 1 W10489125 (pump) and 1 W10536005 (compressor)
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/04/2019
DRYER WHIRLPOOL WGD9400SW0 ESTIMATE ONLY!! Last trip customer ordered igniter. Upon testing new igniter still wouldn’t ignite. Igniter not getting voltage. Checked voltages through thermal cutoffs getting voltage through cutoffs. Checked voltages at motor. No voltage coming from motor to igniter. Quoted 524.96 for P&L. Customer wanted quote written up. Didn’t want to proceed at this moment due to price of P&L. Collected SC. ; rqstng P&A on 1 279787 (motor) and 1 WP697772 (blower wheel)
Near Victoria, TX 77905
Michael
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL NOT AVAILABLE "There was no tag anywhere on the appliance to verify model or serial number, therefore unable to service the appliance"
Near Corpus Christi, TX 78404
John L.
Job Details: 11/04/2019
WASHER MAYTAG MVWB865GW0 "Inspected unit, received a F5E4 lid lock not opened between cycles. Unit was hard reset and issue stopped. Ran test on lock, lock working without issue. No issues with unit at moment, unit working as designed."
Near Victoria, TX 77905
Michael
Job Details: 11/04/2019
DRYER WHIRLPOOL WGD8900BC0 "Door catch is broken, ordered part to resolve issue; ordrng 1 WPW10111905 (catch)"
Near Kingsville, TX 78363
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWB865GW0 Unit customer has called about is being used for commercial use on a hotel property with approximately 20 rooms. Informed customer machine is not intended or designed for commercial use and as such customer has avoided Manufacturing warranty. After informing customer of the situation over the phone employee was instructed to not sign any documentation on tablet. Issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWB765FW1 Installed components calibrated unit ran verification cycle all issues resolved.
Near Corpus Christi, TX 78414
Adam
Job Details: 11/04/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Inspection of unit shows horizontal Molean was installed incorrectly. Reposition Molean and installed correctly issue resolved. Customer would also like me to note that control panel for front of refrigerator looks cheap and makes noise when pressed. Inspection of control panel shows units and parts are correctly installed functionality is fine. Customer also wants noted that opening freezer door seems too rough and too loud and should be more quiet. Inspection of freezer compartment and rails for freezer door show perfect working condition. Overall customer is unhappy with her purchase and Will be seeking refund or exchange from retailer. Issue resolved
Near Aransas Pass, TX 78336
John L.
Job Details: 11/04/2019
RANGE WHIRLPOOL KGCC506RWW07 "Installed components, issue resolved. Advised customer to have gas company to come and recheck for leaks."
Near Portland, TX 78374
John L.
Job Details: 11/04/2019
DRYER WHIRLPOOL WED5000DW2 "Inspected unit, unit does make noise when running. Popped open the top and noticed that the drum had a deformity at rear which is causing clunky noise from unit. Replace drum to resolve.; ordrng 1 W10757750 (drum assy)"
Near Corpus Christi, TX 78412
Adam
Job Details: 11/04/2019
DRYER MAYTAG MEDC465HW0 Inspection of unit shows Bad voltage coming into unit power supply is the issue. Advise customer to contact professional electrician to resolve this issue. Issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 11/04/2019
WASHER MAYTAG MHW6630HW0 Contacted customer before arrival customer states they no longer have unit in possession that they have returned unit to retailer and received exchange/refund. Issue resolved
Near Portland, TX 78374
John L.
Job Details: 11/04/2019
RANGE WHIRLPOOL WGG745S0FS02 "Ran top oven bake and broil, no noticeable smell of gas. Tested lower oven on bake, no sent of gas. Tested all burners, no sent of gas. Cannot detect any gas. Advised customer to have gas company to check if there are any possible leaks, unable to detect at this times."
Near Rockport, TX 78382
John L.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Inspected unit, found fridge door to be dented. Enough so that door does not seal at corner. Door will need to be replaced to resolve this issue.; ordrng 1 W10680726 (dor-fip)"
Near Corpus Christi, TX 78415
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWC416FW1 Customer no longer has unit in her possession. Customer states she returned the unit and got a full refund/exchange. Issue resolved
Near Portland, TX 78374
John L.
Job Details: 11/04/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, found issue with compressor. Tried to run compressor, would not stay on. Would make loud sound then shuts down, issue with compressor. Replace to resolve this issue.; ordrng 1 W10756020 (compressor)"
Near Corpus Christi, TX 78410
John L.
Job Details: 11/04/2019
RANGE WHIRLPOOL WFE505W0HS0 "Installed board, issue resolved."
Near Odem, TX 78370
John L.
Job Details: 11/04/2019
WASHER MAYTAG MVWB965HC0 "Inspected unit, ran diagnostics. Pulled F5E3 won’t lock, tested latch, lock would not respond. Replace latch to resolve this issue.; ordrng 1 W10727693 (latch)"
Near Victoria, TX 77901
Michael
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW7000DW3 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues, the appliance is working normal"
Near Corpus Christi, TX 78415
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWC416FW1 Customer no longer has unit in her possession. Customer states she returned the unit and got a full refund/exchange. Issue resolved
Near Alice, TX 78332
Adam
Job Details: 11/04/2019
WASHER MAYTAG MVWB865GW0 Inspection of unit shows error code for miscommunication between control and Interface well as long drain. Replace ACU and uI as well as drain pump to resolve issue; ordrng 1 W10727777 (pump-water) and 1 W11114420 (cntrl-elec) and 1 W11114670 (console)
Near Victoria, TX 77901
Michael
Job Details: 11/04/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "The freezer evaporator fan was making a loud noise, the evaporator was froze up. Disassembled freezer compartment and used steamer to defrost evaporator and reassembled. Ordered parts to resolve issue. ; rqstng P&A on 1 W11249952 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
Near Blacksburg, VA 24060
Chris S.
Job Details: 11/04/2019
DISHWASHER FR FGID2474QF4B I was unable to diagnose the problem as everything is working correctly
Near Christiansburg, VA 24073
Chris S.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 I installed the evaporator motor and fan. Checked operation. All operations check ok. Customer will observe.
Near Blacksburg, VA 24060
Chris S.
Job Details: 11/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Drain pump was noisy and wasn’t pumping. I replaced the pump and checked operation. All operations check ok. ; used 1 W10876537 (DRAIN PUMP ) from stock
Near Christiansburg, VA 24073
Chris S.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 5ere is a leak in the sealed system. We will replace the compressor and evaporator. ; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)
Near Dublin, VA 24084
Chris S.
Job Details: 11/04/2019
WASHER MAYTAG MVWB865GW0 The lid switch is not responding every time we will replace the lid switch. ; ordrng 1 W10810403 (lid lock assy)
Near Roanoke, VA 24014
Uriah B.
Job Details: 11/04/2019
DRYER MAYTAG MEDC465HW0 Replaced temp switch. All checks ok.
Near Roanoke, VA 24012
Uriah B.
Job Details: 11/04/2019
FREEZER WHIRLPOOL MFD2560HEQ Replaced left end cap. All checks ok.
Near Shawsville, VA 24162
Uriah B.
Job Details: 11/04/2019
FREEZER WHIRLPOOL WRF767SDEM01 "Need new control. And new wire harness. Also need evap cover and screws. Also need permagum.Chris has control from previous job which fell through. ; ordrng 1 212643 (sealer-gum) and 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap), pckd up 1 W10843055 (cntrl-elec)"
Near Radford, VA 24141
Uriah B.
Job Details: 11/04/2019
BTM STD DOOR WHIRLPOOL WRB322DMBW00 Replaced control. Cx to observe.
Near Daleville, VA 24083
Uriah B.
Job Details: 11/04/2019
FREEZER WHIRLPOOL WRX988SIBM03 "Found RC drain pan frozen over. No frost on the evap. Did not determine what clogged the drain to make it freeze over. Snaked the drain and it is draining fine now. All checks ok. Cx to observe the freezer door gasket. If still frosting up, may need freezer door as the gasket is sandwiched. Also found left RC door not shutting the mullion heater. Adjusted feet to make sure it was closing properly."
Near Wytheville, VA 24382
Uriah B.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found FC evap fan not running. Checked voltage from the control and found none. Checked wiring on fan harness and found blue wire broken. Replaced Hv board and FC motor and wire harness. Permagum over thermistor. Frost found all over evap as well. Defrosted completely. Cx to observe. ; pckd up 1 W10675033 (cntrl-elec) and 1 W11109595 (motor-evap)
Near Conway, AR 72032
Doug M.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Inspected unit for cooling turning off on its own,performed service diagnostics found in step 9 and in step 26 ui would blank out then I would have reset back to service diagnostics,diagnosed to need main control and ui assembly ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (cntrl-elec)"
Near Little Rock, AR 72204
Doug M.
Job Details: 11/04/2019
WASHER MAYTAG MVWX655DW1 "Inspected unit for not spinning,performed service diagnostics found f7e1 error code control can’t determine basket speed,f0e5 unbalanced load ,performed manual test found only wash plate would spin,inspected clutch and gearcase,found cloth is engaging but to gearcase is not,also found when pushing down on basket that basket is bottoming out due to weak suspension springs,diagnosed to need gearcase w11035751,suspension kit w11130362,Customer does not want to move forward with repair at this time"
Near Conway, AR 72032
Doug M.
Job Details: 11/04/2019
DRYER AMANA NED4655EW1 "Inspected unit for not shutting off,verified door switch is working,ran timed dry cycle found timer is not advancing,diagnosed to need timer; ordrng 1 W10857612 (timer)"
Near Conway, AR 72032
Doug M.
Job Details: 11/04/2019
WASHER WHIRLPOOL WTW4616FW2 "Inspected not detecting water level,performed service diagnostics found f1e1 error main control fault,pressure sensor not reading water level; ordrng 1 W11170645 (cntrl-elec)"
Near Little Rock, AR 72209
Doug M.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replaced inlet valves due to not water icemaker or dispenser ,tested unit operation checks ok ; pckd up 1 WPW10341320 (valve-inlt)"
Near Little Rock, AR 72209
Doug M.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced compressor due high amp 4.18,no frost pattern on evaporator,tested unit operation checks ok"
Near Little Rock, AR 72209
Doug M.
Job Details: 11/04/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Inspected unit for not cooling,checked frost pattern on evaporator has no frost pattern,found compressor running at 4.18 amps,diagnosed to need compressor ; ordrng 1 W10309988 (compressor)"
Near Roanoke, VA 24019
Uriah B.
Job Details: 11/01/2019
DRYER WHIRLPOOL WED8000DW4 Replaced blower wheel. Still a distinct vibration. Recommend replacing all metal parts associated with blower assembly. W11246350. Blower housingW10608817. Exhaust pipeW10868982. Duct lintW10868675. Seal; ordrng 1 W10608817 (pipe-exhst) and 1 W10868675 (seal) and 1 W10868982 (duct-lint) and 1 W11246350 (housing)
Near Sinton, TX 78387
John L.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit, found issue with hinge and gasket on door. And rails also need to be replaced to resolve. ; ordrng 1 W10503522 (shaft) and 1 W10686118 (gasket-fip) and 1 W10691546 (hinge-door) and 1 W10709748 (clip) and 1 W10795768 (bracket) and 1 W10795770 (bracket)"
Near Victoria, TX 77901
Michael
Job Details: 11/01/2019
WASHER WHIRLPOOL WTW5000DW1 "Error codes F5E2, F7E5, F2E1, F8E1, cleared error codes. The lid wouldn’t lock, found the lid lock had fallen through the lid. Opened the lid and put lid lock back in place, calibrated and performed a diagnostics test, completed with no error codes. The customer also concerned about a rough spin cycle, tested the spin cycle and it is rough and loud, the front suspension had play it it, ordered part to resolve issue ; ordrng 1 W11130362 (suspension)"
Near Aransas Pass, TX 78336
John L.
Job Details: 11/01/2019
MICROWAVE WHIRLPOOL WMH31017HZ "Inspected unit, tested unit. Found issue with magnetron and related components. Replace to resolve this issue.; rqstng P&A on 1 W10343300 (capacitor) and 1 W10754299 (magnetron) and 1 W10754523 (transformr) and 1 W10832024 (thrmst-fix) and 1 W10886077 (diode)"
Near Victoria, TX 77901
Michael
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed parts ordered, and ran diagnostics, the appliance is working normal ; O-emld tckt"
Near Victoria, TX 77905
Michael
Job Details: 11/01/2019
ICEMAKER KITCHENAID KUIC18PNZS0 Originally it was making too much ice but now it does nothing. It continues to drain over and over and doesn’t go go into ice making mode. Ordered parts to resolve issue. ; rqstng P&A on 1 W10825875 (pump) and 1 WPW10485962 (sensor) and 1 WPW10511923 (thermistor)
Near San Antonio, TX 78245
Richard G.
Job Details: 11/01/2019
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint is that when preheating the oven, it will light the pilot and heat up for about a minute then will stop. After about a minute it will come back on for another minute then shut off. After about 45 minutes, the temperature would still be around 100 and degrees when it is supposed to be 400 degrees. Set to broil and the broil heats up as it should. Ordering bake igniter.; ordrng 1 WPW10324262 (igntr-oven)"
Near San Antonio, TX 78248
Jim G.
Job Details: 11/01/2019
MW-HOOD COMBO MAYTAG MMV4206FZ5 Replaced control (on previous visit) and interlock switch today. After replacing interlock switch assembly another issue presented itself in which the unit rattled and then stop but did not power off. Contacted techline and spoke to Rick SR#7726264412 who advised to replaced the control and there was no voltage drop off across board and wiring harness as a precaution. ; ordrng 1 W11256464 (cntrl-elec)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/01/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 Checked refrigerator. Found ice maker iced over. Ran diagnostics found bad ice maker. Ordering ice maker.; ordrng 1 W11238143 (ICE MAKER)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 11/01/2019
RANGE WHIRLPOOL WFE320M0EW2 Replaced wire harness with terminal block. All checks ok at this time.
Near Salem, VA 24153
Uriah B.
Job Details: 11/01/2019
COOKTOP WHIRLPOOL WEEA25H0HZ1 Reset unit at breaker. All operations came back. Turned off WiFi connection. Cx to observe. If callback please pre order control board and UI.
Near Roanoke, VA 24019
Uriah B.
Job Details: 11/01/2019
ALPHA WHIRLPOOL WFW72HEDW0 Replaced drain pump. Ran check. All checked ok.
Near San Antonio, TX 78244
Steven G.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Found refrigerator had a leak at the coupling in the sealed system, removed coupling and made repair. Charged unit and verified cooling. light in freezer needs to be replaced, ordering led assembly w10515057; ordrng 1 W10515057 (light board)"
Near Boerne, TX 78015
Douglas H.
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Unit not cooling. Finding issue to be faulty compressor. Ordering compressor to resolve the issue. Part is psp ; ordrng 1 W11393142 (COMPRESSOR )
Near Roanoke, VA 24019
Uriah B.
Job Details: 11/01/2019
DRYER MAYTAG MEDB765FW Reset unit. Found control was not reading temp properly. All checks ok at this time.
Near Vinton, VA 24179
Uriah B.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found RC compartment frosted over. Thawed out and tested defrost. Defrost ok. Replaced RC thermistor and repositioned it to optimal location. Cx to observe. ; used 1 W10316760 (THERMISTOR) from stock
Near Roanoke, VA 24018
Uriah B.
Job Details: 11/01/2019
FREEZER WHIRLPOOL WRB322DMBM00 Found frost on inside of freezer section. Appears that door may have been left ajar.
Near Corpus Christi, TX 78414
John L.
Job Details: 11/01/2019
WASHER MAYTAG MVWX655DW1 "Installed components, recalibrated unit. Issue has been resolved."
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 11/01/2019
RANGE FRGIDAIRE FPEC3085KSB "Issue is that the front right burner comes on as soon as the unit is plugged in. Found issue to be a faulty control board underneath the knobs. Control board is out of stock, informed customer that we would call him when it came in.; ordrng 1 316543602 (board) and 1 318402334 (harness)"
Near Boerne, TX 78006
Colton B.
Job Details: 11/01/2019
WASHER MAYTAG MVWB765FW3 "Customer complaint is a thumping noise during agitation. Looked underneath unit and found oil. Finding issue to be a bad gear case, ordering new one and returning.; ordrng 1 W11134159 (gearcase)"
Near Corpus Christi, TX 78413
John L.
Job Details: 11/01/2019
WASHER MAYTAG MVWB765FW3 "Installed console, issue has been resolved."
Near San Antonio, TX 78219
S. L.
Job Details: 11/01/2019
WASHER MAYTAG MVWX655DW1 "Took out gear case tub and basket was stuck together. Put new gear case, tub and basket. Replaced the cam and actuator as well. Tested all operations normal. Customer does not do email. Customer paid service fee from previous visit no email provided paid in full."
Near San Antonio, TX 78244
S. L.
Job Details: 11/01/2019
RANGE WHIRLPOOL WFE525S0HS0 Replaced cook top tested unit all operations normal. Inspected if unit is binding or wrongly installed these are all good.Explained to customer what we did and explained survey paper.
Near San Antonio, TX 78244
S. L.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced motor housing led light and put new light bracket on. Explained to customer what we did and also explained survey to customer and paper. All operations normal.
Near Spring Branch, TX 78070
Douglas H.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Unit refrigerator compartment not cooling properly. Found dampener installed last trip to be defective. Also found fan not pushing hard enough. Ordering EVAP fan and dampener to resolve issues. ; ordrng 1 W11224591 (motor-evap) and 1 WPW10479155 (control)
Near San Antonio, TX 78248
Jim G.
Job Details: 11/01/2019
ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Replaced valve. Tested unit. Unit was already making more ice. New valve will ensure better performance. Issue resolved.
Near San Antonio, TX 78258
L
Job Details: 11/01/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Order wrong color. Ordering stainless (silver) W11107237; ordrng 1 W11107237 (console)
Near San Antonio, TX 78254
Christian G.
Job Details: 11/01/2019
RANGE WHIRLPOOL WFG525S0HS1 Issue stated by customer: Burners not operating correctly. Replaced front left burner. Unit test good. Informed customer of survey.
Near San Antonio, TX 78250
Christian G.
Job Details: 11/01/2019
DISHWASHER KITCHENAID KDTE334GBS0 Issue stated by customer: dishwasher not dispensing detergent and not heating. Replaced Sump Motor. No error codes. Unit test good. Informed customer of survey.
Near San Antonio, TX 78251
Christian G.
Job Details: 11/01/2019
WASHER MAYTAG MVWC425BW1 "Issue stated by customer: washer stained handtowel. Error code F7E6. Cleared code, ran through diagnostic tests and calibration. Code did not reappear. Unit test good. Instructed customer on loading procedures, detergent levels and recommended cycle instructions. Referred to use and care guide. Informed customer of survey."
Near San Antonio, TX 78258
L
Job Details: 11/01/2019
COOKTOP GAS JENN-AIR CVGX2423B Gate code. #7868. Issue was stove not turning on. Replace valve. Switch igniter and igniter. Check unit. Unit now working as design. No other issues found. Costumer order new crates. Ordering new parts ; ordrng 3 71001004 (grate (blk))s
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Checked refrigerator. Ran diagnostics on refrigerator no issues. Ran harvest on ice maker checks good. Refrigerator working as designed.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/01/2019
REFRIGERATOR IKEA IX5BBEXDS00 "Checked refrigerator freezer. Ice maker is working fine no overfill , found ice build up on evap defrosted, and would not drain. Unclogged refrigerator working as designed .job complete"
Near San Antonio, TX 78252
Christian G.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Issue stated by customer: refrigerator not making ice and not dispensing water. Ordering parts.; ordrng 1 W11087463 (damper) and 1 WPW10384183 (THERMISTOR ) and 1 WPW10464673 (motor-evap)
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/01/2019
WASHER WHIRLPOOL WTW7000DW0 Installed new lid latch. Locking good. Still having pressure faults. Changed control. All test pass in diagnostics. Tested to complete.
Near San Antonio, TX 78215
Ezequiel V.
Job Details: 11/01/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Installed missing springs and bushings. Door closes as designed. job complete
Near Cibolo, TX 78108
S. L.
Job Details: 11/01/2019
WASHER WHIRLPOOL WTW7500GC0 Removed and replaced main control. Ran automatic service cycle no errors. After completion of cycle did normal test cycle all operations normal. Advised of survey and paper.
Near Von Ormy, TX 78073
Jesus C.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new start device. Compressor is running good. Good frost pattern. No further issues. Tested to complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/01/2019
OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Determined one or both of the fans is seized. Ordered both fans but I believe only blower is out. Will return to repair. ; ordrng 1 W10860984 (motor-fan) and 1 W11245567 (blower)
Near San Antonio, TX 78215
Ezequiel V.
Job Details: 11/01/2019
DRYER WHIRLPOOL WED87HEDW1 Checked dryer. Check vent light was on. Cleared out lint screen. Removed lint from inside the dryer. Ran dryer with no issues. Dryer checks good. Job complete
Near San Antonio, TX 78216
Shawn W.
Job Details: 11/01/2019
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Installed new tube, ran test and was leaking from the valve as well. Replaced valve, ran test, worked like a charm. No leaks and the flow rate out of the dispenser was the best they have ever had. Shortened tube, reconnected ran test. Fully functional. Job complete.t."
Near Cibolo, TX 78108
S. L.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS965CIAM00 Replaced both water tubes. Checked for leaks no leaks. Will have ice tomorrow. Explained to customer what we did . Got email and explained survey and leave behind paper
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/01/2019
WASHER WHIRLPOOL WFW3090JW0 Determined F20 error was due to control and/or heating element. Ordering both. Will return to repair. ; ordrng 1 W10847365 (heater) and 1 W11334214 (TIMER CCU ) and 1 W11367297 (UI CONTROL)
Near Cibolo, TX 78108
S. L.
Job Details: 11/01/2019
DRYER WHIRLPOOL WED4815EW1 Customer stated unit purchased 5/18 and is under ext. warranty advised customer no authorization for work and he will need to contact warranty provider so we can have authorization to service unit.
Near Universal City, TX 78148
S. L.
Job Details: 11/01/2019
DISHWASHER WHIRLPOOL WDF510PAYSA Put skid plate down to slide dishwasher out. Replaced heating element with new one. Tested unit all operations normal. Made sure no lines were kinked. Explained to customer what we did and left paper of survey and explained it.
Near Universal City, TX 78148
S. L.
Job Details: 11/01/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HB3 Found display not illuminating due to faulty control board. Replaced control board with new control board tested unit found light bulb to vent not coming on. Went to see what malfunction was found bulb stuck in socket attempted to remove it and base broke from bulb used needle nose pliers and removed base and broken glass tested voltage this was good. Used truck stock light bulb reassembled tested all operations normal. Advised of survey and paper.; used 1 8206232A (LIGHT BULB) from stock
Near San Antonio, TX 78244
Shawn W.
Job Details: 11/01/2019
WASHER AMANA NTW4516FW2 Conducted steps through the diagnostic guide until it was determined to be a bad control board. Was not reading 12 VDC on the J12 shifter. Replaced control board. Conducted calibration and Automatic test. Unit fully operational. Job complete. Verified within warranty through office and took photo of receipt.
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 11/01/2019
REFRIGERATOR KITCHEN AID KRFF507ESS01 Sealed system repair on unit. Installed new 3way valve Installed new Dryer Vacuumed sealed system per manufactures specs. Replaced 5.5 ounces of 134AFreon per manufacturer spec. Tested unit. Unit testing good and operating as designed Yes to survey and leave behind. ; used 1 WPW10143759 (DRIER-HV) from stock
Near San Antonio, TX 78223
Jesus C.
Job Details: 11/01/2019
WASHER WHIRLPOOL WTW4850HW1 Customer complaint is lid will not unlock. Tested washer. Lid lock error codes. Lock not working properly. Installed new latch. Tested to complete. ; used 1 W10619006 (LATCH) from stock
Near San Antonio, TX 78249
Colton B.
Job Details: 11/01/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Customer issue is broken adjusters on top dry rack. Ordering new adjusters to resolve issue. Gate code is 6556.; ordrng 2 W10712395 (adjuster)s
Near San Antonio, TX 78245
Christian G.
Job Details: 11/01/2019
WASHER ROPER RTW4516FW Issue stated: would not spin. Replaced control. No error codes. Ran through diagnostics. Unit test good.
Near San Antonio, TX 78230
Tommy B.
Job Details: 11/01/2019
WASHER MAYTAG MVWB865GW0 Customer stated that the unit is leaking from the bottom. Ran diagnostics and found error code F2E1. Cleared codes and performed automatic test cycle to see if minimum water fill would duplicate issue. Unable to duplicate issue. Left leak sheets behind with instructions for customer to call back if issue persists.
Near San Antonio, TX 78204
Jesus C.
Job Details: 11/01/2019
WASHER MAYTAG MVWC565FW1 Tested washer. Found washer will not spin. Found bad actuator. Replaced actuator. Unit is working properly. Tested to complete. ; used 1 W10913953 (ACTUATOR) from stock
Near , TX 78009
Justin
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived at house and customer said she didn’t call, unit was working just fine. Unit is good to go."
Near San Antonio, TX 78232
Steven G.
Job Details: 11/01/2019
DRYER MAYTAG MEDB835DW3 After checking out drier found that unit is operating as should. Good airflow from unit but is restricted from the point at the wall to outside of house
Near San Antonio, TX 78248
Steven G.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked refrigerator found UI display showing COOLING OFF, COOLING Off turned unit on advised customer on what happened, refrigerator started to cool down, Refrigerator checks ok"
Near Helotes, TX 78023
Colton B.
Job Details: 11/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Issue is that ice maker is not receiving water. We’ve already replaced control board, ice maker, valve and ice maker wiring harness. Unit is still not getting water. Called techline and spoke to Bruce who said that the ice maker was defective and to replace it again. Doing as requested by techline. Customer left durning repair, so I was unable to schedule a return date. Left v/m detailing what techline said and left office number to set up appointment.; ordrng 1 W11043013 (valve) and 1 WPW10300024 (icemaker)"