Near San Antonio, TX 78253
Jesus C.
Job Details: 01/15/2020
DRYER MAYTAG MEDX655DW1 Complaint is long dry times. Tested dryer. Dryer cycles off at 166. Moisture sensor is working. Called techline. Issue might be with electronic control. Will order new control. ; ordrng 1 W10476828 (control electronic)
Near Bulverde, TX 78163
Jim G.
Job Details: 01/15/2020
DRYER WHIRLPOOL WED85HEFC0 Replaced dryer kit. Issue resolved.
Near San Antonio, TX 78253
Richard G.
Job Details: 01/15/2020
WASHER MAYTAG MVWC565FW2 Replaced control. Tested to complete. Unit is good to go.
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DW4 Mark SR# 77267897853Determined function of unit was proper. Customer education.
Near San Antonio, TX 78260
Douglas H.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Refrigerator compartment not cooling properly. Finding issue to be electronic control not reading thermistor properly to cool refrigerator compartment. Also observed that the unit randomly shuts off. Found that to be caused by power supply board. Ordering power supply, electronic control and EVAP harness to resolve the issue. CRP the parts. Quoted 125 plus tax for labor. ; ordrng 1 W11087438 (motor-evap) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Spring Branch, TX 78070
Douglas H.
Job Details: 01/15/2020
RANGE KITCHENAID KSDB900ESS3 Screws holding the glass door in place we’re not installed properly and stripped leaving sharp edges. Ordering new screws to resolve the issue. ; ordrng 10 W10777162 (screw)s
Near Alamo Heights, TX 78209
Steven G.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL GI6FARXXY04 Checked refrigerator found bad compressor ordered estimate about 800.00; ordrng 1 W10164016 (compressor)
Near San Antonio, TX 78260
Shawn W.
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DC4 Called client and they were not expecting to pay COD. I called our office and was informed there is an authorization.found lid damaged at the hinge. Replaced hinge and lid. Fully operational. Job complete.
Near San Antonio, TX 78211
Ezequiel V.
Job Details: 01/15/2020
OVEN ELECTRIC (D WHIRLPOOL WFG320M0BS3 "Checked range found bad control board, verified proper voltage to all oven components checked good. Ordering control board to resolve issue.; ordrng 1 W10841330 (cntrl-elec)"
Near San Antonio, TX 78248
Ivan B.
Job Details: 01/15/2020
OVEN ELECTRIC [S WHIRLPOOL WOS31ES0JS Forgot to set parts aside and parts were taken to warehouse. Did my route and was to pick up parts last but Lowe’s will be closed.; schdld next appmnt for 1/16 THU !
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW7300DW0 Replaced all parts. Recalibrated machine. Issue replaced
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/15/2020
RANGE KITCHENAID KFDD500ESS02 Replaced wire harness. Issue resolved. Unit tested properly thereafter.
Near San Antonio, TX 78250
Richard G.
Job Details: 01/15/2020
RANGE WHIRLPOOL WFE320M0ES2 Complaint is that the oven door does not open/close properly. Verified door is crooked and door also swings freely open. Found broken active hinge and bent left hinge.; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near San Antonio, TX 78248
Ivan B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ Replaced shelf glass. No further issues at this time.
Near San Antonio, TX 78258
L
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DW4 Issue was unit was leaking do to bad water valve. Replace water valve no issues. No error codes job complete
Near San Antonio, TX 78255
Tommy B.
Job Details: 01/15/2020
COOKTOP ELECTRIC KITCHEN AID KICU568XBL00 Found issue to be cracked cooktop. Ordering parts to resolve issue. Collected service call.; ordrng 1 WPW10396829 (COOKTOP)
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/15/2020
DRYER MAYTAG MEDC465HW0 "Called client to let them know I was on the way. Had a hang up, then a no answer. Found temperatures to be fine. Measuring from the exhaust it got up to 154 degrees F. Conducted dryer vent test and it passed. I had to dig on the outlet to get 240 VAC. I noticed that the dryer would turn off when I just slightly tap the 240 4 prong outlet while it is running and it I will turn off. I checked the continuity of the power cord and it is sound. When measuring the terminal block I was able to get 240 VAC. However, it would drop down to 60VAC if I wiggled the cord at the outlet. Explained to the client and showed them. I also had her look at the temperature reach 159 degrees F a second time. As a courteous I explained the situation over the phone to Mr. Electric. They are coming tomorrow to re-wire her outlet. Unit is fully operational. Job complete."
Near Boerne, TX 78015
Tommy B.
Job Details: 01/15/2020
MICROWAVE OVEN WHIRLPOOL WOCA7EC0HZ00 Console is unresponsive. Ordering new parts to resolve issue.; ordrng 1 W11299279 (console)
Near San Antonio, TX 78260
Devon F.
Job Details: 01/15/2020
RANGE JENN-AIR JJW8630DDS Customer complaint was unit would shut off sometimes took unit out inspected terminal block block and wiring harness frayed could not order parts because discontinued. Collected service call 113.66 card
Near Kerrville, TX 78028
Sherman
Job Details: 01/15/2020
REFRIGERATOR KITCHEN AID KRFC302ESS00 Upon arrival. Warmed up gaskets to fully seal. Leveled unit. Adjusted stop at top of unit. Customer arrived @1330. I waited due to 3cx not working for call ahead. Yes to survey and leave behind. No further issues at this time.
Near Shavano Park, TX 78230
L
Job Details: 01/15/2020
DISHWASHER KITCHEN AID KUDS50FVBL3 Issue is unit not turning on. Replace control board. But the wrong console was order. Ordering the right part. W10249999; ordrng 1 W10249999 (panel-cntl)
Near San Antonio, TX 78230
L
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Issue is unit not cooling right found evaporator frozen up. Defrosted evap. No other issues. Air grille broke need to replace that part ; ordrng 1 W10496613 (grille)
Near , TX 78015
Tommy B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer complaint is icemaker concerns as well as food freezing in the pantry section. Icemaker is functioning normally at this time. Tested FC and RC thermistors as well as evaporator and condenser fan motors. All tests reveal components functioning as designed. Adjusted refrigerator compartment temperature to 40 degrees and instructed customer to monitor food with high water content. Yes to surevey.
Near San Antonio, TX 78205
Shawn W.
Job Details: 01/15/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 I did find a dent on the handle and found the lower trim damaged. The touch screen scroll on the UI is not operating properly and will need to be replaced. No errors found in diagnostics. I ordered parts. ; ordrng 1 W10327377 (trim) and 1 W10875206 (hndle-door) and 1 W11107237 (console)
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/15/2020
WASHER MAYTAG MHW5630HC0 Tested washer. F5E0. Basket is shaking and will not balance. Will order new shock absorbers. ; ordrng 4 W11316766s
Near Boerne, TX 78015
Tommy B.
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Ran diagnostics with no error codes revealed. Unit is functioning normally at this time. Reviewed use and care and proper washing loading procedures with the customer. Yes to survey.
Near San Antonio, TX 78254
Colton B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Issue is that the refrigerator is not cooling enough. Refrigerator is a few degrees above recommended. Frost pattern on evaporator looks good. Verified good airflow, all fans are operational. Found condenser coils to be very dusty. Vacuumed dust on condenser coils and front grill to resolve issue."
Near San Antonio, TX 78260
Devon F.
Job Details: 01/15/2020
DRYER MAYTAG MEDB950YG0 Customer complaint was unit would make loud noise found pulley faulty ordering new pulley to resolve issue.; ordrng 1 WPW10547292 (pulley-idr)
Near Helotes, TX 78023
Colton B.
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Issue is a no drain dishwasher and a broken upper rack adjuster. Drain issue appears to be due to broken glass in drain pump, damaging drain pump impellers. Order drain pump and rack adjusters to resolve issue. ; ordrng 1 W10712395 (adjuster) and 1 W10876537 (drain pump)"
Near San Antonio, TX 78250
Richard G.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW0 Customer complaint is that the unit is very noisy. Showed a video of the unit making a loud grinding during agitation. This unit has previously been worked on. Says another technician came out before me and stated there were a couple of loose screws in the back and he tightened them up and left. Customer states the issue was never fixed. Entered diagnostics and found no error codes. Entered automatic test and verified the grinding noise as soon as the unit went into agitate.found unit to have a bad gearcase and motor. Requesting 2x labor.; ordrng 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)
Near San Antonio, TX 78254
Christian G.
Job Details: 01/15/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS04 Issue stated by customer: inner glass broken from clean function on built in oven. Replaced. Unit test good. Informed customer of survey.
Near San Antonio, TX 78251
Richard G.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer complaint is that the ice maker is not working. Unit will begin harvest but not complete. Unit will call for water. Determined bad sensor on icemaker telling the icemaker the ice bin is full when it is not. Replaced icemaker with truck stock. Harvest completed and called for water. Tested to complete. Unit is good to go. Spoke with customer about survey.; used 1 W10873791 (ICE MAKER) from stock
Near San Antonio, TX 78204
Steven G.
Job Details: 01/15/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Checked refrigerator found no lights, nothing running, checked for power at on and off switch not getting 120 volts, customer to get Electrician to check power."
Near San Antonio, TX 78254
Christian G.
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW92HEFW0 H.O. Purchased house 2019. No one lived in home prior. Unit still under warranty. Issue stated by customer: washer displaying error code F1E1. Ran unit through diagnostics confirming error code. Voltage tests good from wall and plug. ECU not out putting proper voltage. Ordering parts.; ordrng 1 W10864049 (cntrl-EXP.) and 1 W11201293 (cntrl-elec)
Near San Antonio, TX 78203
Ezequiel V.
Job Details: 01/15/2020
WASHER MAYTAG MVWB880BW0 "Replaced control board ran diagnostics no issues, no error codes found during testing or operation of washer. Job complete"
Near Comfort, TX 78013
Tommy B.
Job Details: 01/15/2020
RANGE JENN-AIR JJW2430DP01 Whirlpool sent parts to customer which were incorrect. Replacing with new consul with proper trim to his office; ordrng 1 W11236887 (console)
Near San Antonio, TX 78254
Christian G.
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DC4 Issue stated by customer: washer displays LF. F0E3 displayed. Ran unit through diagnostic test and found bad valve. Replaced with truck stock. Unit test good. Informed customer of survey.; used 1 W11165546 (VALVE) from stock
Near San Antonio, TX 78260
Devon F.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW8500DW5 Customer complaint was unit would not fill tube turned water on unit is operating as designed.
Near Spring Branch, TX 78070
Ivan B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked refrigerator. RC cooling properly no issues. FC not staying cold. Intermittent freezing. Ordered evap motor assembly and elec control. Customer will be in contact with whirlpool and Home Depot about getting a replacement unit and will call to cancel appointment if need be.; ordrng 1 W10867574 (ELEC CONTROL) and 1 W11050039 (EVAP MOTOR)
Near San Antonio, TX 78239
Devon F.
Job Details: 01/15/2020
WASHER MAYTAG MVWC565FW1 Customer complaint was unit would not turn on and made noise found noise to be drain pump replaced drain pump from truck stock unit is operating as designed.
Near San Antonio, TX 78247
Devon F.
Job Details: 01/15/2020
DISHWASHER MAYTAG MDB4949SDZ0 Customer complaint was unit would start for a second then cut off fixed yesterday.
Near Spring Branch, TX 78070
Jim G.
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Reschedule appt. ; schdld next appmnt for 1/16 THU 8-12
Near Boerne, TX 78006
Douglas H.
Job Details: 01/15/2020
COOKTOP ELECTRIC KITCHENAID KCED606GBL01 Last trip techline stated to replace blower. Replaced blower same issue as before. Calling techline again. Spoke to Andy. Found issue to be neutral dropping out under load. Advised to have customer contact electrician. SR 7726901732
Near San Antonio, TX 78223
Steven G.
Job Details: 01/15/2020
WASHER MAYTAG MHWE300VW11 "Checked washer found unit will not start, checked and found bad touchpad, replaced checked operation unit working properly now"
Near Kerrville, TX 78028
Sherman
Job Details: 01/15/2020
WASHER MAYTAG MVWC415EW0 Upon arrival ran diagnostics on unit. No error codes given. Recalibrated board. Ran diagnostics on unit again. Unit is functioning as designed. No further issues at this time. Yes to survey and leave behind. Collected 140.73 sc.
Near Helotes, TX 78023
Colton B.
Job Details: 01/15/2020
DRYER WHIRLPOOL WED5000DW2 "Issue is a no heat dryer. Found issue to be a faulty heating element. Replaced heater, unit now heats as intended. Found a lot of lint around dryer, advised customer to vacuum as it can be a fire hazard. Talked to customer about survey.; used 1 279838 (ELEMENT) from stock"
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/15/2020
MICROWAVE OVEN JENN-AIR JMW3430DS02 The console came with discoloration from the factory. I spoke with the client and he preferred that we keep the old one on until we can have this damaged console replaced. (Pictures included); ordrng 1 W10875262 (console)
Near Boerne, TX 78006
Tommy B.
Job Details: 01/15/2020
WASHER MAYTAG MVWC555DW Called techline and spoke to Steve. Reviewed use and care guide along with washing techniques and loading techniques with customer. No further issues at this time.
Near San Antonio, TX 78254
Colton B.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Issue is no water to dispenser or ice maker. Ordering new 3 way valve to resolve issue.; ordrng 1 WPW10179146 (valve-inlt)
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Checked refrigerator ice maker found no issues of operation. Found no error codes. Job complete.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 01/15/2020
DRYER MAYTAG MGDB765FWP0 Checked dryer found no issues with operation of dryer. No error codes found during testing. Job complete.
Near San Antonio, TX 78254
Colton B.
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint is that the dishwasher will not advance cycle. Ran diagnostics and got an F4E3 error code. Unit needs a new sump assembly. Ordering new pump and sump assembly to resolve issue.; ordrng 1 W11025157 (pump&motor)
Near San Antonio, TX 78245
Richard G.
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDPM354GPS0 "Called customer. She is unavailable, requesting any time in afternoon tomorrow. Holding parts and rescheduling for tomorrow.; schdld next appmnt for 1/15 WED 12-6"
Near Boerne, TX 78006
Douglas H.
Job Details: 01/15/2020
DRYER MAYTAG MEDB835DC4 "Customer asked me to check unit. Unit testing good good, found no errors on unit. Educated customer on proper load sizes and use of unit. No further issues at this point. Yes to survey and leave behind."
Near Victoria, TX 77901
Michael
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Error F7E1, heat problem, found the drain under the cabinet not routed properly, had to pull out the DW to reroute the drain hose to correct the problem. Ran a diagnostics test, completed with no issues or error codes."
Near Victoria, TX 77901
Michael
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "The freezer wasn’t cooling properly, found ice cycles on the back and front of the freezer. Air was getting in from the bottom due to a lot of ice that spilled over, not all the door to sit properly. Removed the door and bottle compartment, customer cleaned out all the ice. Put door back in place, no air leaks the door is closing properly, temperature in the RC are normal, no further issues"
Near San Antonio, TX 78254
Christian G.
Job Details: 01/15/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue stated by customer: built in oven not responding to controls and displaying wrong date/time. Ordering parts.; ordrng 1 W11040198 (cntrl-elec LOWER) and 1 W11261167 (cntrl-elec) and 1 W11297709 (console)
Near San Antonio, TX 78260
Devon F.
Job Details: 01/15/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer complaint was unit would have condensation on ice maker bin and ice maker would sometimes not work called tech line about condensation they said unit is operating as designed 7726898866 David ordering new ice maker to resolve issue.; ordrng 1 W11294907 (icemaker)
Near San Antonio, TX 78213
Ivan B.
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDFE104HPS0 Customer at work not home and will not be home within the window. ; schdld next appmnt for 1/16 THU !
Near Corpus Christi, TX 78408
Adam
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX988SIBW01 Installed component issue resolved
Near San Antonio, TX 78201
Steven G.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator found unit low on freon added dye drier and charged unit will be back in two weeks to check for leak. Ordering evaporator just in case need authorization ; ordrng 1 2188823 (evaporator)
Near San Antonio, TX 78253
Christian G.
Job Details: 01/15/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Issue stated by customer: lower cooling fan speed errror keeps displaying. Replaced both control units and lower fan. Spoke to Bruce with Techline who is stating to order the wiring harness.; ordrng 1 W11225364 (harns-wire) and 1 W11248652 (blower)
Near San Antonio, TX 78253
Christian G.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: ice maker not producing any ice. Found frost by ice door and ice maker try with shallow ice. Ordering parts.; ordrng 1 W10873791 (icemaker) and 1 W11324588 (ICE DOOR)
Near Corpus Christi, TX 78404
John L.
Job Details: 01/15/2020
WASHER MAYTAG MVWB865GW0 "Installed components, recalibrated unit. Issue has been resolved."
Near Sinton, TX 78387
John L.
Job Details: 01/15/2020
WASHER WHIRLPOOL NTW4516FW3 "Installed components, recalibrated unit. Issue resolved."
Near Rockport, TX 78382
John L.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW4816FW2 "Installed new board. Recalibrated unit, issue has been resolved."
Near San Antonio, TX 78247
Devon F.
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVT01 "Customer complaint was unit would not dispense water nor would it make ice, replaced inlet valve problem still exists called tech line they walked me thru checking the inlet valve tech line said valve is defective reordering new inlet valve to resolve issue.; ordrng 1 W10822681 (valve-inlt)"
Near Victoria, TX 77905
Michael
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW95HEDW "The lid lock would not won’t unlock sometimes doing it more often. No error codes, ran a diagnostics test, it went through all the functions but at the end it kept draining, powered off the appliance and removed the back panel, took out the drain filter and found it clogged with milky lint, washed it out and put all back in place, ran diagnostics test, completed with no issues or error codes, collected SCF."
Near Victoria, TX 77904
Michael
Job Details: 01/15/2020
WASHER ROPER RTW4516FW "Plugged the appliance in and the light was flashing across all the led lights, held the start button for 3 seconds and turned it off. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW3 "The appliance wouldn’t power on, removed console, voltage good at outlet and control, green light on, put console back in place and held the start button for 3 seconds until it clicked. I was able to get into diagnostics, no error codes, attempted to calibrate and it wouldn’t allow me to, checked the drain pump and found it was disconnected, plugged it in at the pump and replaced cover. I was able to calibrate and perform a diagnostics test, completed with no issues or error codes, appliance is draining and working normal"
Near Corpus Christi, TX 78404
John L.
Job Details: 01/15/2020
WASHER MAYTAG MVWB865GW0 "Installed components, recalibrated unit. Issue has been resolved."
Near Boerne, TX 78006
Tommy B.
Job Details: 01/15/2020
DRYER MAYTAG MED5500FW0 Unit is not installed properly and a helper tech is needed; schdld next appmnt for 1/17 FRI !
Near Christiansburg, VA 24073
Chris S.
Job Details: 01/15/2020
REFRIGERATOR AMANA ASI2175GRS01 The ice bin was overfilling. The bale arm needed to be adjusted. I adjusted the bale arm. Customer will observe and let us know if it needs to be adjusted further.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 01/15/2020
DRYER WHIRLPOOL WED5620HW0 "Washing machine braided hose burnt. Cx says that the exhaust hose hits the washer hose and burns it. Protected three ways for high temp heat. Thermal fuse, upper limit cutoff and modulations thermostat. Vent can get up to 155 degrees. Keep hoses and wires away from itSR 7726891473"
Near Roanoke, VA 24019
Chris S.
Job Details: 01/15/2020
WASHER MAYTAG MVWX655DW1 The unit was not working no lights came on until I reset the control. I then checked the unit and found everything working as expected. I recalibrated the washer. All operations check ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 01/15/2020
LAUNDRY WHIRLPOOL MVWB835DW4 F7e0Found the pad the unit was on had been shifted slightly and may have been affected but the weighted drum. Checked in diagnostic and ran some test spins. All seems to be normal. Cx to observe.
Near San Antonio, TX 78213
Ivan B.
Job Details: 01/15/2020
DISHWASHER KITCHENAID KDFE104HPS0 Customer at work not home and will not be home within the window. ; schdld next appmnt for 1/16 THU !
Near San Antonio, TX 78252
Jesus C.
Job Details: 01/15/2020
DRYER MAYTAG MED5630HC0 Dryer is making noise during run. Found service pointer for noise issue. Will order dryer kit from pointer. ; ordrng 1 W11401018
Near Vinton, VA 24179
Uriah B.
Job Details: 01/15/2020
DRYER MAYTAG MEDX655DW1 "Replaced rollers, belt and pulley with repair kit as the rollers were not rolling properly. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Roanoke, VA 24019
Uriah B.
Job Details: 01/15/2020
WASHER MAYTAG MHW5630HC0 F0E2Adjusted feet and ran test cycle. Leveled as best I could with level. Ran diagnostic. All checks ok at this time. Cx to observe.
Near Victoria, TX 77901
Michael
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "The customer said it started making ice when ice maker was replaced, now it’s not making ice, put into diagnostics tested the harvest cycle, is working normal, did water test, it’s calling for water but no water coming in, water dispenser is working. Took the filter out and put back in place still not working. Ordered water valve to resolve issue ; ordrng 1 WPW10179146 (valve-inlt)"
Near Roanoke, VA 24012
Chris S.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW2 The hot water was turned off causing a long fill code. The drain pump was running continuously when plugged in. I reset the control and cleared error code. I recalibrated the unit. All operations check ok.
Near Bishop, TX 78343
Adam
Job Details: 01/15/2020
WASHER MAYTAG MVWB835DW2 Inspection of unit shows error code for off-balance load as well as Lid lock failure. Also consul will not advance through cycle selection continuously stays on normal. Replace consul and lid lock to resolve issue. Job will require authorization; rqstng P&A on 1 W10787878 (latch) and 1 W11035014 (console)
Near Corpus Christi, TX 78410
Adam
Job Details: 01/15/2020
DRYER AMANA NED4655EW1 Inspection of unit shows heating element stays on without pressing any buttons. Replace heating element thermistors and thermal fuse to resolve issue.; ordrng 1 3387134 (thermostat) and 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 W10724237 (element)
Near Blue Ridge, VA 24064
Chris S.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW2 The drain pump was running continuously. I reset the control and recalibrated the washer. I instructed customer on how to reset the control. All operations check ok.
Near Robstown, TX 78380
Adam
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Inspection of unit shows icemaker visibly broken. Replace icemaker to resolve issue; ordrng 1 W10632400 (asm,icemaker)"
Near Salem, VA 24153
Chris S.
Job Details: 01/15/2020
WASHER WHIRLPOOL WTW5000DW0 I installed the wash plate and checked operation. All operations check ok.
Near Corpus Christi, TX 78410
Adam
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRF560SEHW00 Part# Wpw10487766. Called trade care team to try to track down correct part number partner team intern sent me two parts departments spoke with a Brandy. Brandy states that this would be the closest harness to meet my requirements part number above. In description verbally states harness including defrost thermostat. Parts department does not have SR numbers to document conversation.; ordrng 1 Wpw10487766 (harns-wire)
Near Hot Springs, AR 71913
Doug M.
Job Details: 01/15/2020
REFRIGERATOR JENN-AIR JS48SEFXDA "Inspected unit for water dripping from freezer ceiling , called tech line for service pointer tech gave me service pointer number r8178735 , diagnosed to need drain pan kit and bi metal , found pan kit w10199918 to be discontinued"
Near Victoria, TX 77905
Michael
Job Details: 01/15/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "F4E3 error code, motor not running, put into diagnostics and the motor wouldn’t come on, ordered part and rescheduled customer ; ordrng 1 W11087376 (pump&motor)"
Near Corpus Christi, TX 78411
John L.
Job Details: 01/15/2020
REFRIGERATOR SAMSUNG RD195ACPN "Inspected unit, found issue to be with back fan assembly. Frost formation is cause of leak, unit not defrosting properly. Replace assembly to resolve issue.; ordrng 1 DA32-00006S (DEFROST SENSOR) and 1 DA97-11823A (FAN COVER ASSEMBLY)"
Near Corpus Christi, TX 78411
John L.
Job Details: 01/15/2020
REFRIGERATOR KITCHEN AID KSC24C8EYP02 "Inspected unit, leak coming from filter housing. Connections on housing no longer sealing properly. Will need to sing to resolve this issue.; ordrng 1 W10316885 (door-comp) and 1 WPW10341545 (housing)"
Near Corpus Christi, TX 78413
Adam
Job Details: 01/15/2020
COOKTOP JENN-AIR JED8430BDB Customer states switch is for cooktop we’re all soaked in water. And every time cooktop is used it trips the breaker for the home. Inspection of unit shows large amount of corrosion on connection pins on all four switches. Replace switches to resolve issue. Unit is out of warranty so customer was charged a service call of 105+ tax. I did quote customer rough estimation of part cost plus installation cost. Customer understands that this cost will be due once job is complete.; ordrng 2 71001166 (inf switch left fron)s and 1 71003489 (switch- in) and 1 74008248 (switch-inf)
Near Jacksonville, AR 72076
Justin
Job Details: 01/15/2020
DRYER ROPER RED4516FW0 "Found outlet not plugged in all the way, reason why unit was not heating or advancing timer. Unit is good to go."
Near Lake Hamilton, AR 71913
Doug M.
Job Details: 01/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspected unit for not making ice , performed service diagnostics found step 45 fill test no water to ice maker, found fill tube to ice maker frozen, checked step 19 found heater to fill tube is turned on, found no error codes in step 56 , cleared fill tube of ice , reset freezer temp to 5 degrees due to customer not having product in unit at this time verified unit operation checks ok"
Near Rockport, TX 78382
John L.
Job Details: 01/15/2020
WASHER WHIRLPOOL WFW6620HW0 "Installed components,ran test . Found that new tub has a leak at seam which cannot be seen, could only find once water was in unit. Also unit still has wobble and moves quite a bit. Unit is level, unknown as to why unit still has wobble. Called Techline, spoke with Dustin. Explained issues. Nothing can be found to resolve wobble, only replacement of tub can be determined due to defect. 7726898578 order new tub, expedite if possible.; ordrng 1 W11287251 (TUB )"
Near Odem, TX 78370
John L.
Job Details: 01/15/2020
WASHER MAYTAG MVWC465HW "Inspected unit, found issue with latch and control panel. Replace to resolve issues.; rqstng P&A on 1 W10682535 (latch) and 1 W11171171 (cntrl-elec)"
Near Little Rock, AR 72212
Justin
Job Details: 01/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found water filter not engaged all the way. Reattached filter and tested water dispenser. Customer to call if no ice seen within 24hrs
Near Little Rock, AR 72212
Justin
Job Details: 01/15/2020
DRYER MAYTAG MEDC465HW0 Found a bad pulley for dryer replaced with truck stock. Unit good to go.; used 1 4392065 (DRYER KIT) from stock
Near Victoria, TX 77905
Michael
Job Details: 01/15/2020
DRYER WHIRLPOOL WED4815EW1 "The customer said the timer sometimes turns and sometimes not and experienced it not turning off for 4 hrs. Ran the appliance several times on different settings, it’s worked normal at this time, possible timer sticking at times, ordered part to resolve issue ; ordrng 1 WPW10185982 (timer)"