Near Elmendorf, TX 78112
S. L.
Job Details: 12/10/2019
DRYER MAYTAG MEDC465HW0 Found shorted heating element removed rear replaced and tested all operations normal advised of survey and paper.; used 1 279838 (ELEMENT) from stock
Near Leon Valley, TX 78238
Christian G.
Job Details: 12/10/2019
WASHER MAYTAG MVWX655DW1 Issue stated by customer: water not filling up all the way. Only hot water would come out. Found F8E1 long fill code. Found cold water valve closed. Opened valve and ran diagnostics test. No error codes. Unit test good. No email to put on file for customer. Left tag.
Near San Antonio, TX 78266
Devon F.
Job Details: 12/10/2019
RANGE AMANA AGR5330BAS3 "Customer complaint was unit would over heat food in oven, it got so hot light bulb broke inside. replaced control board and light and tested heat output with thermometer temp pass, unit is operating as designed."
Near San Antonio, TX 78252
Ezequiel V.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Checked dishwasher found water intrusion console. Ordering new console and control board. Good voltage at both console and board and to dishwasher.; ordrng 1 W10919360 (cntrl-elec) and 1 W10921570 (console)
Near San Antonio, TX 78250
Ezequiel V.
Job Details: 12/10/2019
WASHER MAYTAG MVWC565FW1 Replaced control board ran calibration and diagnostics no issues. No error codes found during testing job complete.
Near San Antonio, TX 78214
Jesus C.
Job Details: 12/10/2019
OVEN ELECTRIC (D KITCHENAID KFGD500ESS04 "Installed new burner base , cap , and head. Replaced orifice holder. Tested center burner. Burner is heating evenly now. Solid flame all the way around burner cap. Called techline. No issues with burner . Sr 7726594509. Job complete."
Near San Antonio, TX 78209
Steven G.
Job Details: 12/10/2019
ICEMAKER (STANDA KITCHENAID KUIS18NNTS1 Checked ice maker found both pumps working found lots of calcium buildup ran cleaner thru unit everything is working normal now
Near San Antonio, TX 78253
Justin
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "After talking with customer, it seems the Light switch got caught on something and pulled the connector off of the wire terminal. The model number is actually WRF757SDEM00 not WRF757SDEM01 need different led board. ; ordrng 1 WPW10306786 (invrtr-box)"
Near Kerrville, TX 78028
Sherman
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW5620HW0 Checked unit upon arrival. Found shipping bolts still in unit. Removed and ran diagnostics. No further issues at this time.
Near San Antonio, TX 78220
Jesus C.
Job Details: 12/10/2019
WASHER AMANA NTW4605EW0 Tested washer. Basket is warped and is not secured to driveshaft. Ordering new basket and drive block. ; ordrng 1 389140 (drive block) and 1 W10584118 (basket)
Near Boerne, TX 78006
Colton B.
Job Details: 12/10/2019
WASHER MAYTAG MVWB765FW3 "Ordered all the parts to do a complete drum/gearcase replacement. Drain filter was missing from bin and I didn’t order the screws necessary to secure motor to gear case. Reordering filter and ordering more screws to resolve issue. Customer was understanding and polite, scheduling for Thursday. I’m taking the old tubs and gearcase with me. Customer is okay with leaving washer slightly disassembled. Placed parts and screws from old washer that are being reused into the washer. ; ordrng 8 W11027980 (screw)s and 1 W11089264 (filter) and 5 WP8533928 (screw)s"
Near Helotes, TX 78023
Tommy B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 PCustomer stated that the issue is that ice routinely leaves from the front of the been creating a mess. There is no functional issue with the unit at this time. Customer is going to speak to retailer and to Whirlpool to see if there is another resolution. No further issues at this time.
Near San Antonio, TX 78251
Ezequiel V.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW4816FW2 Checked washer no error codes while testing. Ran wash cycle during cycle water leaking from tub through gear case. Ordering gear case and tub.; ordrng 1 3951744 (agitator (complete)) and 1 W10238320 (tub-outer) and 1 W10870910 (gearcase)
Near Helotes, TX 78023
Tommy B.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "After swapping control attempted to tested unit. Unit is receiving water but not adequately to supply unit. Having already swapped out motor and pump, water inlet, and now control, believe issue to be on the home side. No further issues at this time."
Near Bulverde, TX 78163
Ivan B.
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW92HEFC0 Checked washer. Got fault codes f3e1 and f8e3. Pressure switch and inlet valve both bad. Ordered replacements. Quoted 299.21 for P+L. Collected 113.66 for service call. Rescheduled 9/12; ordrng 1 W10448876 (PRESSURE SENSOR) and 1 WPW10247306 (INLET VALVE)
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced fill valve. Unit still not filling with water. Hose no kinks or debris and is working as it should with water flowing in and out. Fill valve giving the correct readings, there are no fault codes, and all other aspects of the machine are operating properly. Customer purchased the unit very recently and it has not worked since day one. Customer states they do not feel safe to continue to keep the unit and do not trust its operation. Customer will be contacting to receive replacement."
Near San Antonio, TX 78220
Jesus C.
Job Details: 12/10/2019
DRYER AMANA NGD4655EW1 Tested dryer. Door handle is broken. No noise during testing. Replaced handle. No further issues. Tested to complete. ; used 1 W10861225 (HANDLE) from stock
Near San Antonio, TX 78209
Steven G.
Job Details: 12/10/2019
DISHWASHER JENN-AIR JDB8500AWX3 "Checked dishwasher found tub rusting again have to reorder tub rust on gasket may be the cause ordering pump since I cannot order just gasket, customer said just fix it tub is under part warranty, customer to pay for pump and motor, service call and labor ; ordrng 1 W10455260 (pump&motor) and 1 W10511183 (tub-dishwr)"
Near San Antonio, TX 78239
Steven G.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Checked refrigerator found food and orange juice freezing, found bad thermistor, replaced thermistor checked operation unit working properly now"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: ice maker not working. Ice maker was replaced twice previously. Replaced control. Unit test good. Informed customer of survey.
Near Bandera, TX 78003
Douglas H.
Job Details: 12/10/2019
REFRIGERATOR MAYTAG MFW2055YEW01 Right door is broken at bottom hinge. Ordering door to resolve the issue. Needs Autho. ; rqstng P&A on 1 LW10353181 (dor-fip wh)
Near Bandera, TX 78003
Douglas H.
Job Details: 12/10/2019
RANGE AMANA ACR4303MFW3 Unit had f2e1 stuck key. Found the left half of UI would be unresponsive. Ordering control to resolve the issue. ; ordrng 1 W10904901 (cntrl-elec)
Near Kerrville, TX 78028
Sherman
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE320M0ES Attached power cord. Ran diagnostics on unit. Everything is functioning properly. Ran diagnostics on unit. No further issues at this point.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/10/2019
COOKTOP GAS WHIRLPOOL WCG97US0HS00 Customer complaint is that there is a faint gas smell coming from under the cooktop. Verified smell. Coming from regulator. Gas supply is off and will stay off until return with regulator.; ordrng 1 W11087445 (regulator)
Near Kerrville, TX 78028
Sherman
Job Details: 12/10/2019
DISHWASHER MAYTAG MDB8989SHZ Replaced control access. No further issues at this time.
Near Floresville, TX 78114
S. L.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW5000DW8 "Ran diagnostics found over sudsing error code, agitator is installed tightly with loctite, ran verification cycle all operations normal recalibrated unit advised customer to use proper type of soap and not to over use it, recommended affresh to remove excessive soap residue. All operations normal advised of survey and paper."
Near San Antonio, TX 78259
Devon F.
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DC4 "Customer complaint was unit would take long time to fill, replaced water valve to resolve issue unit operating as designed."
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 12/10/2019
OVEN ELECTRIC (D KITCHENAID KODE300ESS02 Swapped out console to resolve issues. Unit testing good now.
Near San Antonio, TX 78254
Justin
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE540H0AS0 "Checked voltage going to element, Customer ordered part from whirlpool. Control is not sending 240 out to the element. Not getting 240 to element. Customer does not want to go forward with repair. Same issue for broil element."
Near San Antonio, TX 78253
Justin
Job Details: 12/10/2019
DRYER MAYTAG MEDB765FW0 Replaced overlay and control board for unit. Tested to complete.
Near San Antonio, TX 78253
Justin
Job Details: 12/10/2019
OVEN ELECTRIC (D KITCHENAID KODE300ESS04 "No display on unit, thermal fuse was not blown. Circuit breaker was not tripped. Have proper voltage at wall outlet. Need to order control and UI. ; ordrng 1 W11087457 (console) and 1 W11179310 (cntrl-elec)"
Near Lakehills, TX 78063
Douglas H.
Job Details: 12/10/2019
WASHER MAYTAG MVWB865GW0 Customer stated unit wouldn’t start. Found unit in proper working order. Educated customer on proper use of unit and soap usage. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DW3 "Issue stated by customer: washer squeaks loudly during spin. Gear-case was sent, but impeller is seized to gear-case. Unable to break screw. Ordering parts.; ordrng 1 W10512161 (tub asm) and 1 W10752187 (screw) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"
Near San Antonio, TX 78251
Justin
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE510S0HB1 "Spoke with Shawn and she said to not go to apartment today, trying to figure out invoice for parts due to them being outside of cosmetics dates. Builder is looking for move in dates to see about when they called in for the repair to see if it was before the 30 day mark."
Near San Antonio, TX 78251
Justin
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE510S0HB1 "Spoke with Shawn and she said to not go to apartment today, trying to figure out invoice for parts due to them being outside of cosmetics dates. Builder is looking for move in dates to see about when they called in for the repair to see if it was before the 30 day mark."
Near Natalia, TX 78059
Justin
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Replaced fill tube, icemaker had ice cubes inside ice tray and ice bin. Unit is good to go."
Near San Antonio, TX 78256
Colton B.
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW5620HW0 "Issue was that the unit sometimes stops mid cycle and flashes F3E1 error code. Found F3E1, F0E2 and F0E5 error codes in diagnostics. Finding issue to be a bad pressure switch. Ordering new one and returning.; ordrng 1 W11316246 (switch-wl)"
Near San Antonio, TX 78253
Justin
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Unit is ran through another filter that is place under the sink, customer figured out how to run the water line back into the inlet valve. Service not needed, not gonna charge for service call."
Near Stockdale, TX 78160
S. L.
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE515S0EB1 Customer states unit under extended warranty do not have dispatch advised to contact home depot for further assistance on getting repair.
Near Lakehills, TX 78063
Douglas H.
Job Details: 12/10/2019
COOKTOP ELECTRIC KITCHENAID KICU509XBL00 "Right side showing f47 error. Customer stated error came up while boiling a big pot of pasta. Calling techline per notes. Spoke with Butch. He stated could be installation or cook ware issue is probably why it keeps blowing the fuse. He stated to replace module, UI and large burner. Sr 7726598208 Reoccurring issue under 90 days. Still covered. ; ordrng 1 W10857232 (module) and 1 WPW10396549 (hotplate) and 1 WPW10396615 (display)"
Near San Antonio, TX 78253
Richard G.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced outside dw panel. Unit is good to go.
Near San Antonio, TX 78254
Colton B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXF02 "Ordered the water hose water hose. Need to order inlet valve to filter hose. Left valve unplugged and water turned off to prevent leaking. Put mounting screws on door, but handle was broke, need to order a handle and setting screws. Also customer complained of freezing food in refrigerator compartment. Bumped up temps in freezer a few degrees. Will check effectiveness on return visit. New quote for all parts and labor. ; ordrng 1 W11366418 (SETTING SCREWS) and 1 WPW10279882 (tube-water) and 1 WPW10670421 (handle)"
Near San Antonio, TX 78247
Devon F.
Job Details: 12/10/2019
THIN-TWIN 24' LE WHIRLPOOL WET4027HW0 Customer complaint was unit wouldn’t advance through cycle got error code for motor ran manual test mode for spin test failed ordering new motor to resolve issue.; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)
Near San Antonio, TX 78218
Christian G.
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDPE334GPS0 Issue stated by customer: dishwasher leaking. Replaced sump motor. Unit test good. Found cracked feed tube. Ordering more parts.; ordrng 1 W10753069 (tube-feed)
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator no issues good cooling. Ran diagnostics test no issues during testing all modes operational. Job complete.
Near Bandera, TX 78003
Douglas H.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED6620HC0 Unit making squealing noise. Found cause to be blown roller bearing. Used dryer repair kit from stock to resolve the issue. Unit performing as designed with normal noise. No further issues at this point. Yes to survey and leave behind. Unit is under warranty per serial number and proof of purchase. ; used 1 4392067 (REPAIR) from stock
Near San Antonio, TX 78218
Jim G.
Job Details: 12/10/2019
RANGE MAYTAG MER6600FZ0 Confirmed voltage irregularities at the control. Ordering both element and control. Hidden bake element seems to have issues heating as well. Light is also out. ; ordrng 1 8009 (light bulb) and 1 W11092468 (cntrl-elec) and 1 WP9755770 (elmnt-bake)
Near San Antonio, TX 78261
Ivan B.
Job Details: 12/10/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01 Water leakage was being caused by slight frost building on the slide racks and then melting. Raised the temperature of the freezer one setting per job aid. Issue should be resolved. Customer will call if any further issues. Collected 113.66 on a card.
Near San Antonio, TX 78260
L
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue was unit not cooling. Found compressor not running good. No frosted pattern in the Evap. Called tech line Sr 7726591025. Was told to get order a dryer or new compressor since it seems compressor is not working as design. Send seal system tech. ; ordrng 1 W10756020 (compressor)
Near Helotes, TX 78023
Tommy B.
Job Details: 12/10/2019
WASHER WHIRLPOOL MVWB765FW3 Diagnose a faulty valve. No cold water in manual test. No error codes. New water inlet valve needed. ; ordrng 1 W11165546 (valve)
Near Helotes, TX 78023
Tommy B.
Job Details: 12/10/2019
WASHER WHIRLPOOL MVWB765FW3 Diagnose a faulty valve. No cold water in manual test. No error codes. New water inlet valve needed. ; ordrng 1 W11165546 (valve)
Near San Antonio, TX 78253
Justin
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "After talking with customer, it seems the Light switch got caught on something and pulled the connector off of the wire terminal. The model number is actually WRF757SDEM00 not WRF757SDEM01 need different led board. ; ordrng 1 WPW10306786 (invrtr-box)"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked dishwasher found sump not seated properly attempted to seat correctly unable to seat. Ordering new sump for repair.; ordrng 1 W10445975 (hose) and 1 W10455268 (sump) and 1 W10538166 (grommet)
Near San Antonio, TX 78254
Christian G.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: ice maker not working. Ice maker was replaced twice previously. Replaced control. Unit test good. Informed customer of survey.
Near Corpus Christi, TX 78414
Adam
Job Details: 12/10/2019
WASHER MAYTAG MVWX655DW1 Customer has declined any service unit is out of warranty
Near Portland, TX 78374
John L.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit, found issue with vent assembly on unit. Leaks when unit is in use, small defects on ventilation components which does not seal properly. Replace these items to resolve. Customer will be out the following week but will be back by the 16th of Dec.; ordrng 1 8269259 (gasket,vent) and 1 W10319027 (spray arm) and 1 W10329609 (vent) and 1 W10671924 (deflector)"
Near Victoria, TX 77905
Michael
Job Details: 12/10/2019
WASHER WHIRLPOOL MHW5630HW0 "The bellow had a tear in it causing it to leak, ordered part and rescheduled customer ; ordrng 1 W11314648 (bellow)"
Near Rockport, TX 78382
John L.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed components, fan turning and cycling air. Issue resolved."
Near Rockport, TX 78382
John L.
Job Details: 12/10/2019
RANGE JENN-AIR JDRP436WP03 "Inspected unit, ran several test unit never made any noises. No issues as of now."
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
RANGE JENN-AIR n/a "I was at the location 12/05/19 for the refrigerator, when I went to work on the appliance I notice the screws were rusted therefore unable to remove the burners, advised the customer, said not to worry about it at this time, didn’t work on the appliance and no charge to the customer"
Near Ingleside, TX 78362
John L.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Installed components, could not complete ticket. New icemaker did not come with a cover. Will need to order to complete ticket.; ordrng 1 W10290556 (cover-frnt)"
Near Port Aransas, TX 78373
John L.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed component, issue resolved issue."
Near Victoria, TX 77901
Michael
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "The ice maker is leaking from the bottom creating ice cycles, didn’t have one in truck stock, ordered part and rescheduled customer ; ordrng 1 WPW10300022 (icemaker)"
Near Corpus Christi, TX 78414
Adam
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 "Apt.1013. Inspection of unit shows water leaking out of front door panel. Believed leak is originating from where dispenser assembly meets inner door replace both to resolve issue.; ordrng 1 W10254545 (gasket,vent) and 1 W10274908 (door-inner) and 1 W10428217 (dispenser assy)"
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
RANGE WHIRLPOOL WEE730H0DS0 "F8E0 error code, cleared out error code and tried to power on, , will not power on gives the same error code, ordered part to resolve issue ; ordrng 1 W11107275 (fan-blwr)"
Near Victoria, TX 77901
Michael
Job Details: 12/10/2019
DRYER WHIRLPOOL MED5500FW0 "F4E3 error code, cleared error code and powered on the appliance, the drum was struggling to turn. Removed front panel and blower cover found a big clump of lint inside the blower not allowing it to spin. Cleaned out the lint from inside the cover and blower, and replaced the front panel. Went outside and found the outside vent to the house was also clogged up at vent cover, cleaned out and powered up the appliance,the appliance is heating and working normal"
Near Corpus Christi, TX 78412
Adam
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DW4 Stall component calibrated unit issue result
Near Corpus Christi, TX 78416
John L.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED5000DW2 "Installed parts, tested unit after install. Unit ran quite, issue may be resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 12/10/2019
WASHER MAYTAG MVWC565FW0 Inspection of unit shows error code for too much soap. Also manually and automatic test of the unit show agitator is free spinning from shaft of gear case. Agitator has fused to post of gear case unable to separate the two. Replace gear case agitator capacitor clutch actuator and cam to resolve issue. Job will require authorization.; rqstJng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10821990 (agitator)
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ1 "Ice maker isn’t making ice, or very little. Tested the ice maker and the wheel timer is getting stuck and not completing rotation, also the motor is ad on ice bin, ordered parts to resolve ; rqstng P&A on 1 W10562191 (ice-contnr) and 1 WPW10300024 (icemaker)"
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
WASHER MAYTAG MVWB855DC3 "Installed parts, calibrated and performed a diagnostics test, the appliance is working normal."
Near Corpus Christi, TX 78415
Adam
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Install component issue resolved.
Near Portland, TX 78374
John L.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED5000DW2 "Installed drum, issue resolved."
Near Corpus Christi, TX 78414
Adam
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Sr# 7726592180. Inspection of unit shows damage to liner of refrigerator compartment where shelf would mount two. Also customer States something with the shelves never looked quite right after looking at parts diagram it shows customer was in fact missing snack drawer and shelf for that drawer. Spoke with partner team technician named Andy has deemed the part as pex due to the breaking in that liner. SR number above.
Near Corpus Christi, TX 78411
Adam
Job Details: 12/10/2019
DISHWASHER MAYTAG MDB4949SDE3 Customer has opted to replace entire unit instead of having original repaired. Returning one pump motor and drain hose to vendor and. Job is complete. Job should be billed accordingly.
Near Rockport, TX 78382
John L.
Job Details: 12/10/2019
MICROWAVE WHIRLPOOL WMH31017HZ3 "Inspected unit, ran unit. Found issue with magnetron, also diode has popped. Replace these components to resolve issue.; ordrng 1 W10754299 (magnetron) and 1 W10754523 (transformr) and 1 W10832024 (thrmst-fix) and 1 W11222648 (diode)"
Near Victoria, TX 77904
John L.
Job Details: 12/10/2019
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed compressor, issue resolved."
Near Port Aransas, TX 78373
Adam
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Inspection of unit shows no error codes. Further inspection shows teeth for upper spray arm have been stripped out. Replace spray arm to resolve issue; ordrng 1 W10448645 (arm-spray)
Near Rockport, TX 78382
John L.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit, icemaker has an e2 lost position error.; ordrng 1 W10682576 (heater) and 1 W10746960 (icemaker)"
Near Port Lavaca, TX 77979
Michael
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW6620HW0 "F5E4error code, cleared error code and performed a diagnostics test, completed with no issues or error codes, appliance is working normal."
Near Victoria, TX 77904
John L.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, found fridge evaporator to be frozen over. Issue with harness, also fan and damper damaged due to ice. Replace to resolve this issue.; ordrng 1 W10248595 (control) and 1 W10389152 (support) and 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec)"
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
WASHER MAYTAG MVWC565FW2 "F8E1 error code, tested the inlet valve, the cold side isn’t opened up. Ordered inlet valve and rescheduled customer.; ordrng 1 W11038689 (valve)"
Near Port Lavaca, TX 77979
Michael
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW8500DR2 "After speaking with Erica at Aaron’s advising her the appliance was out of warranty and someone would be responsible for the SC + P&L, she declined, did not service the appliance"
Near Blacksburg, VA 24060
Chris S.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 I installed the inverter box and checked operation. All operations check ok. Customer also stated that he freezer hadn’t been freezing the ice cream hard enough even when set to 0 degrees. If issue persists after this repair we need to replace the control board and the freezer thermistor.
Near Port Lavaca, TX 77979
Michael
Job Details: 12/10/2019
DRYER WHIRLPOOL WED6620HW0 "Ran the dryer, it is heating, attempted a diagnostics test but it would not allow me to, went into test 1 key/encoder test, shows stuck keys, ordered UI and the control just in case, rescheduled the customer; ordrng 1 W11350214 (CONTROL) and 1 W11370450 (CONSOLE )"
Near Odem, TX 78370
Adam
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW5000DW2 Inspection of unit shows no error codes but manual testing of lid lock will not engage neither will automatic test also volume of water entering unit during manual test cycle is very poor customer does state they have low water pressure. Ordering lid lock and water valve to resolve issue; ordrng 1 W10682535 (latch)
Near Alice, TX 78332
Adam
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DW0 Inspection of unit shows error code for off-balance. Trying to run the unit through automatic test cycle shows impeller binding up and not spinning loud humming coming from units. Replace gear case stater rotor clutch and basket to resolve issue. I believe job will require authorization; rqstng P&A on 1 W10447973 (clutch) and 1 W10447975 (slider) and 1 W10447976 (drive asm) and 1 W10447979 (rotor) and 1 W10530674 (valve) and 1 W10579778 (stator) and 1 W10586079 (basket asm) and 1 W10599423 (valve) and 1 W10609480 (washplate) and 1 W10625252 (screw) and 1 W10636382 (screw)
Near District D-01, VA 24073
Uriah B.
Job Details: 12/10/2019
DRYER MAYTAG MEDB835DW4 Replaced blower wheel. All check ok at this time.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced FC led module. All checks ok at this time.
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced 5hermistors, evap cover, and control board. All checks ok."
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 12/10/2019
WASHER MAYTAG MVWX600XW0 F7E1F7E7Found very weak motor. Needs motor and capacitor. ; ordrng 1 W10804664 (capacitor) and 1 W10836348 (motor-drve)
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/10/2019
DRYER MAYTAG MED5630HC0 "Replaced inlet thermistor, exhaust thermistor, and cutoff. All checks ok at this time. If callback, next step is control board."
Near Roanoke, VA 24017
Chris S.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW4816FW2 There are no error codes at this time. I did a diagnostic cycle and recalibrated the washer. Instructed customer on using the correct settings. Customer will observe.
Near Roanoke, VA 24019
Chris S.
Job Details: 12/10/2019
FREEZER WHIRLPOOL WRX988SIBM03 I was unable to recreate the noise while I’m here. From listening to the customer I think the noise may be coming from the refrigerant circulating in the sealed system but can’t be sure. Customer will observe.
Near Hollins, VA 24019
Chris S.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL MDB4709PAW1 The wiring harness shorted out at the control board causing the plastic to melt from the heat. Customer will not repair the unit. I’m unsure of the initial cause of the wiring short.
Near Roanoke, VA 24019
Chris S.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The freezer temperature is at 5 degrees which it was set at 5 degrees. Instructed customer on temperature settings and ice production. Customer will continue to observe.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found irregular frost pattern on freezer evap. Sealed system most likely has a leak. Chris suspects the evaporator. Quoted evap job as follows. Cx did not want to proceed with the work at this time. W10836706. Evap. 243.19W10843121. Drier. 36.92Labor. 349.99
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced led module. All checks ok at this time.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 12/10/2019
LAUNDRY WHIRLPOOL WTW4855HW Wrong unit dispatched
Near Roanoke, VA 24019
Chris S.
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDPE334GPS0 The garbage disposal has recently been installed and the drain cap wasn’t removed. I removed the drain cap and checked operation. All operations check ok.