Near San Antonio, TX 78260
Steven G.
Job Details: 11/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Checked oven customer said when moisture hits control, unit starts setting different temps customer has to reset, talked to Andy with tech support RS7726333816 advised customer to cover food, or use a towel to cover control when removing food."
Near Garden Ridge, TX 78266
Steven G.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRB322DMHV00 "Replaced damper and door closure piece, verified unit cooling as should."
Near San Antonio, TX 78212
Steven G.
Job Details: 11/11/2019
MICROWAVE OVEN KITCHENAID KOCE500ESS05 "Replaced both inner and outer door, and arm hinge on microwave. Unit working as should."
Near San Antonio, TX 78217
Devon F.
Job Details: 11/11/2019
WASHER MAYTAG MVWX655DW "Customer complaint was unit not advancing. Ran diagnostic got F8E1 long fill error code. Replaced water valve then tested unit, unit not goes to wash by stays on wash. Ordering new control board to resolve issue.; ordrng 1 W10625696 (cntrl-elec)"
Near Terrell Hills, TX 78209
Steven G.
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Replaced compressor assembly and put charge on unit. Added missing screws. Verified unit working as should.
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Ice maker valve would not initiate. Called Tech-Line. File Number 7726331718. Determined that valve needs to be replaced. I ordered part.; ordrng 1 W10913947 (valve)
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/11/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Replaced console. Client was concerned about a gap between the unit. I explained to him that I would see if I could move it in any further. While trying to move it in further my glove smudged either fiber from the glove or residue from the oven into the white cabinetry. I asked him for a paper towel and tried to clean it off a bit with water. I asked him if he had any cleaner. He said not to worry about it. (Picture provided). I was unable to move it in any further but he said it was now fine. Fully functional. Job complete. I used one console. The other two parts listed were not sent or needed. I marked as other.
Near San Antonio, TX 78249
Colton B.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer issue was intermittent water dispensing and a no fill on ice maker. Issue appears to be the water valve but ordering a new ice maker just in case. Returning at a later date with parts.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
Near Boerne, TX 78015
Douglas H.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM Found no issues with ice maker. Advised customer what he’s seeing is normal. He asked if using crushed ice would help. Advised could help with ice being stuck together.
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/11/2019
DRYER MAYTAG MEDX655DW0 Swapped out thermostat and cut off to resolve timing issues. Unit testing good now.
Near Boerne, TX 78006
Douglas H.
Job Details: 11/11/2019
MICROWAVE OVEN KITCHENAID KOCE500ESS05 Last trip found faulty doors. Replaced doors. Issue still persists. Called techline. Spoke to Dustin. Dustin marked as un repairable due to damaged frame. Advised to have customer contact customer service. Sr 7726334176
Near San Antonio, TX 78216
Steven G.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "After checking unit found uv die on freezer Evaporator, ordering evaporator and returning in week, refrigerator and freezer cooling at moment. ; ordrng 1 W10248589 (EVAPORATOR )"
Near San Antonio, TX 78253
Justin
Job Details: 11/11/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HS2 Replaced housing and nut that holds microwave above range. Unit is good to go.
Near San Antonio, TX 78259
L
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Issue was bad ice maker. Replace ice maker and switch. Ice maker now working. Also found fill tube out place. Fix fill tube. No other issues. Job complete
Near San Antonio, TX 78228
Christian G.
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRFC704FBS00 Issue stated by customer: door ice maker not making ice. Ran through diagnostic tests. Ice maker not responding to diagnostic. Ordering parts.; ordrng 1 W10908391 (icemaker)
Near San Antonio, TX 78205
Shawn W.
Job Details: 11/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 "Conducted diagnostics found an F6 E0 error code Oven user interface lost communication. The customer had recently received a F8 E0 error code lower fan speed underspeed, it was not in the saved error codes. When running component tests the error code came up and I did not hear it running. The lock initiated when not activated and the display screen went out of component testing when I was testing the lower bake. To be on the safe side I am ordering both control boards, the User Interface and an upper fan. ; ordrng 1 W11107244 (console) and 1 W11200129 (blower) and 1 W11253182 (cntrl-elec) and 1 W11253186 (cntrl-elec)"
Near San Antonio, TX 78258
L
Job Details: 11/11/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replace console. Tested oven at 350 for 10 minutes. Oven kept temperature at 350. No other issues. Job complete
Near San Antonio, TX 78231
Ivan B.
Job Details: 11/11/2019
MICROWAVE OVEN WHIRLPOOL UMV1160CS Ran service diagnostic on microwave. Found no failures and no faults. Test ran unit and it ran properly. Test ran defrost also with a frozen meal they would normally use and no issues. Unit operating properly. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78221
Jesus C.
Job Details: 11/11/2019
WASHER MAYTAG MVWC415EW1 Installed new drain pump. Ran diagnostics. No issues during testing. Tested to complete. Collected labor and parts.
Near Adkins, TX 78101
Steven G.
Job Details: 11/11/2019
MW-HOOD COMBO AMANA AMV2307PFS "Microwave blowing bulbs, ordering lamp holder, bulb, and board. Returning next week; ordrng 1 8206232 (bulb-light) and 1 W10210871 (holder,lamp) and 1 W10849846 (CONTROL )"
Near San Antonio, TX 78210
Jesus C.
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 Installed new cord. Ran diagnostics. All test pass. No further issues. Tested to complete.
Near San Antonio, TX 78227
Justin
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Found front wheel loose, tightened down bolt and that raised the fridge to level out. Went over survey with customer and leave behind."
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 11/11/2019
DRYER WHIRLPOOL WED560LHW0 Checked dryer found blower rattling. Upon further inspection found blower broken with damage to the housing. Ordering housing and blower wheel.; ordrng 4 693995 (hex head screw)s and 1 W10211911 (housing) and 1 W11231979 (wheel)
Near San Antonio, TX 78260
L
Job Details: 11/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Issue is unit shuts down. Found bad UI. Not responding to oven. Keeps turning off. Ordering new UI. ; ordrng 1 W11107256 (console)
Near San Antonio, TX 78247
Devon F.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Customer complaint was unit had dent on door replaced door unit operating as designed.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Swapped out pan holder to resolve issues with drawer sliding in and out and leaving behind debris. Found a crack in the plastic for the shelf assembly. Order in part to resolve issue.; ordrng 1 W11188040 (shelf-glas)
Near Pleasanton, TX 78064
Jesus C.
Job Details: 11/11/2019
RANGE MAYTAG MES8800FZ2 Tested range. Front right and right rear burners are not working. Issue coming from wiring harness. Found broken wire in harness. Fixed wiring harness. Tested range. All burners are working properly. No further issues during testing. Tested to complete
Near San Antonio, TX 78232
Jim G.
Job Details: 11/11/2019
OVEN ELECTRIC (D JENNAIR JJW2830WP00 Replaced just the UI control board. Unit tested properly. Tested unit. Issue resolved.
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/11/2019
WASHER MAYTAG MVWB855DC3 "Unit not functioning. Found F6e2 UI not hearing ACU. Replaced control, still getting error and not functioning. Ordering UI to resolve the issue. Needs Auth. ; rqstng P&A on 1 W11115283 (panel-cntl) and 1 W11171748 (cntrl-elec)"
Near San Antonio, TX 78260
L
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Issue is unit not drying. Found bad heater element. Ordering new part; ordrng 1 W10441445 (heater)
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Ran diagnostics. Found EVAP fan in freezer bad. Ordered parts to resolve issues. ; ordrng 1 WPW10514110 (motor evaporator)
Near Boerne, TX 78006
Colton B.
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Issue was the evaporator fan not running. Went to replace fan and found a piece of foam insulation that was preventing fan blade from spinning. Removed foam, fan now blows as intended. Getting great airflow in the refrigerator compartment now. Unit testing good."
Near Von Ormy, TX 78073
Jesus C.
Job Details: 11/11/2019
DRYER WHIRLPOOL WED4850HW0 Arrived at home. Customer states she no longer needs service. Job is complete.
Near San Antonio, TX 78253
Justin
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found ice maker off in freezer section. Ran test 56 and saw codes still left in system. Unplugged unit to allow the Ui to clear faults. Faults cleared and freezer dumped ice in bin and called for water. Unit is showing to be good.
Near San Antonio, TX 78264
Jesus C.
Job Details: 11/11/2019
WASHER MAYTAG MVWC565FW1 Tested washer. Pressure sensor fault. Found pressure hose was kinked and causing issues during drain. Fixed hose. Tested washer. No further issues. Customer also has complaint about water fill level being too low. Advised customer that unit is water efficient and uses less water to wash clothing. Unit is working properly. Job complete.
Near , TX 78015
Tommy B.
Job Details: 11/11/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0AS04 Called techline spoke to David. SR# 7726255784 Called CXC spoke to Christy. Transferred to specialty department spoke to Tasha.8665505136. 7726235619
Near Fair Oaks Ranch, TX 78015
Tommy B.
Job Details: 11/11/2019
COOKTOP ELECTRIC KITCHENAID KECC604BBL00 Last tech found faulty switches for left side of range. Swapped out with new parts and unit testing good now.
Near San Antonio, TX 78248
L
Job Details: 11/11/2019
MICROWAVE OVEN MAYTAG MMV4206FZ2 Issue was microwave not working. Unit was blinking 130 as of the time. Reset the breaker. Unit working as design. No other issues.
Near San Antonio, TX 78232
Jim G.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Ice maker valve heater is not functional. Door is needed. Please call when door is in. ; ordrng 1 LW11038917 (dor-fip)
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 F4 e3 error code. Bad motor. Ordered parts to resolve issues. ; ordrng 1 W11085683 (pump&motor)
Near Boerne, TX 78006
Colton B.
Job Details: 11/11/2019
COOKTOP ELECTRIC KITCHENAID KCED606GBL01 "Issue was blower fan not coming on. Plugged new blower fan in, unit still did not come on. Ordering a new switch and returning Monday; ordrng 1 W10866567 (swtch-oven)"
Near San Antonio, TX 78253
Justin
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced dampener control and tested unit to complete. Unit is good to go. 1 additional year builder warranty. Went over survey with customer and leave behind.
Near San Antonio, TX 78230
Tommy B.
Job Details: 11/11/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HW3 Staff not available during time frame due to tech running behind (1-3). ; schdld next appmnt for 11/12 TUE !
Near San Antonio, TX 78231
Ivan B.
Job Details: 11/11/2019
WASHER MAYTAG MVWB865GW0 Checked washer got fault codes f3 e2 and f8 e1. Replaced water inlet valve. Tested and got no fault codes. Ran test cycle and unit operated properly. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78247
Devon F.
Job Details: 11/11/2019
DRYER WHIRLPOOL WED5620HW0 "Customer complaint was unit UI panel was dim, last visit tech diagnosed a bad control board and panel. This visit unit would not come on replaced ACU unit still no power checked continuity at heater relay failed. Ordering new wiring harness to resolve issue.; ordrng 1 W11310055 (harns-wire)"
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/11/2019
RANGE KITCHENAID KSDB900ESS2 One Orfis was not changed. Changed out. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78253
Justin
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Secured dishwasher with bracket and screws. Unit is good to go.
Near San Antonio, TX 78259
Jim G.
Job Details: 11/11/2019
WASHER WHIRLPOOL WTW5000DW2 Found gearcase and possibly wash basket to be faulty causing the loads to wobble.; ordrng 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/11/2019
WASHER WHIRLPOOL WTW4816FW1 Hot and cold hoses are reversed. Unit not level due to floor its on in shed. Unit testing good. No further issues at this point. Model and serial number not on unit.
Near San Antonio, TX 78230
Ivan B.
Job Details: 11/11/2019
WASHER MAYTAG MVWB835DC3 "Checked washer got fault codes f2e1, f3e1, f9e1. Cleared codes and f3e1 remained. Went through all troubleshoot steps the hoses were free of debris, not crimped and properly connected. Issue is the elec control. Quoted 361.60 for p+l. Customer said they would have to think on it. Collected 113.66 for service call"
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/11/2019
WASHER MAYTAG MVWB835DC3 Checked washer ran diagnostics no issues. Checked for error codes none displayed. Washer operating as designed. Spoke with tech line about light received confirmation of no light in washer. SR7726338327.
Near Adkins, TX 78101
Steven G.
Job Details: 11/11/2019
REFRIGERATOR KITCHEN AID KFIS29BBMS00 "Checked refrigerator found unit not cooling low on freon, added dye drier and ordered Evaporator for refrigerator since it has silver one and not black; ordrng 1 W10687098 (evaporator), used 1 WPW10143759 (DRIER-HV) from stock"
Near La Vernia, TX 78121
Steven G.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL ED5FVGXWS00 "Checked refrigerator found unit cooling properly, could not find anything wrong customer to watch and call if any problems"
Near San Antonio, TX 78237
Christian G.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Issue stated by customer: ice tastes funny. Replaced water filter and filter housing. Unit test good. Informed customer of survey.
Near Floresville, TX 78114
Ezequiel V.
Job Details: 11/11/2019
WASHER MAYTAG MVWC415EW1 "Checked washer there was a grinding noise when entering spin cycle. Checked gear case found shield loose and damaged, gear case holes for shield are currently stripped unable to install shield. Ordering new gear case and shield.; rqstng P&A on 1 W10550173 (shield) and 1 W10795114 (gearcase)"
Near Boerne, TX 78006
Douglas H.
Job Details: 11/11/2019
WASHER MAYTAG MHW6630HW0 Changed hot water valve. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78250
Christian G.
Job Details: 11/11/2019
DRYER MAYTAG MEDC465HW0 Issue stated by customer: dryer not operating. Found pulley loose and gasket stuck in drum. Adjusted and tightened all components. Unit test good. Informed customer of survey.
Near Schertz, TX 78154
Shawn W.
Job Details: 11/11/2019
WASHER MAYTAG MHW5630HC0 "Conducted diagnostics and found error code F0E2 Oversuds. F8E1 Long Fill. F5E2 Door Lock Failure. Found excessive pet hair in tub bellow. During quick service (QS) cycle the drum was not turning. I unplugged the unit, checked drum movement and it moved freely. Checked the resistance between pins 1,2 and 3. They all had the correct resistance of 6 to 20 ohms. During Test 9 of the QS the drum was not turning and test 13 was not even coming up. This calls for a new control board. I ordered the parts.; ordrng 1 W11329040 (cntrl-elec)"
Near San Antonio, TX 78216
Ivan B.
Job Details: 11/11/2019
WASHER AMANA NTW4516FW3 Unclogged drain holes. Unit draining properly now. No faults. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78245
Justin
Job Details: 11/11/2019
WASHER MAYTAG MVWB835DW0 "Replaced gearcase, wash plate. Testing unit in diagnostics. Ran a calibration on unit, unit is working correctly. Unit passed on high spin."
Near San Antonio, TX 78245
Justin
Job Details: 11/11/2019
RANGE WHIRLPOOL WFC150M0EB3 "Customer was concerned with the burners, thought the burners were not working. The whole burner does not light on these models. Unit is good to go. Spoke about survey and leave behind."
Near San Antonio, TX 78242
Jesus C.
Job Details: 11/11/2019
WASHER MAYTAG MVWB835DW4 Tested washer. Basket is sitting cantered inside tub. Basket is flush to tub. Found driveshaft on gearcase is not straight. Will have to order new gearcase. Ordering Gearcase. ; ordrng 1 W10868473 (gearcase)
Near San Antonio, TX 78228
Christian G.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Issue stated by customer: refrigerator keeps freezing food. Replace thermistor and cleaned coils underneath fridge. Unit operating within recommended temperature ranges.
Near San Antonio, TX 78250
Christian G.
Job Details: 11/11/2019
WASHER AMANA NTW4516FW3 "Issue stated by customer: washer leaking no stopped. Ran washer through diagnostics, no error codes. Physically checked water valve. Valve bad. Replaced. Unit test good. Informed customer of survey.; used 1 W11210459 (VALVE) from stock"
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/11/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HS2 Customer stated that the issue is a noise in the unit while it’s operational. Found issue to be the fan motor. Ordering new parts to resolve issue.; ordrng 1 W11252443 (motor-fan)
Near San Antonio, TX 78245
Christian G.
Job Details: 11/11/2019
VENTHOODS UNKNOWN UXT4236ADS2 Issue stated by customer: fan not operating. Replaced fan/motor assembly. Unit test good. Informed customer of survey.
Near Schertz, TX 78154
Shawn W.
Job Details: 11/11/2019
WASHER MAYTAG MHW5630HC0 Ran diagnostics and received error code F0E5 off balance load F0E2 Oversuds F5E2 door lock failure. Found the soap dispenser handle not connected. Repaired. Door lock works fine. Conducted quick service test and found no faults. This unit is fully operational. This unit was being used not in accordance with the proper use instructions. It was likely being overloaded and using improper laundry detergent or to much laundry detergent. I have cleared all error codes. Job complete.
Near Bulverde, TX 78163
Jim G.
Job Details: 11/11/2019
RANGE WHIRLPOOL WFE525S0HS1 Replaced panel. Issue resolved.
Near Bulverde, TX 78163
Jim G.
Job Details: 11/11/2019
WASHER MAYTAG MVWB765FW3 Replaced clutch. Tested unit. No errors or clicking sounds anymore.
Near San Antonio, TX 78257
Colton B.
Job Details: 11/11/2019
WASHER MAYTAG MVWB855DC2 "Customer issue is a no power washer. UI is unresponsive and will not power on. Unit is getting good voltage from wall and 120v at the control board. UI harness had continuity. UI getting no voltage from control board. Unit needs new control. Quoted customer 428 P&L after the SC. Customer is going to see if Maytag will cover repair, if not they will get a new washer. ; rqstng P&A on 1 W11112664 (cntrl-elec)"
Near San Antonio, TX 78249
Colton B.
Job Details: 11/11/2019
RANGE WHIRLPOOL WFG525S0HZ1 Issue was the front panel of door kept falling off. Replaced outer door glass to resolve issue.
Near San Antonio, TX 78254
Christian G.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Issue stated by customer: Refrigerator lights flickering. Ordering lights; ordrng 1 WPW10515057 (light) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near San Antonio, TX 78257
Colton B.
Job Details: 11/11/2019
RANGE WHIRLPOOL WFE515S0ES2 Issue is a no heat oven. Found issue to be a faulty hidden bake element wiring harness. Ordering one and returning. Item is Out of stock PSP.; ordrng 1 W11172528 (harns-wire)
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/11/2019
DISHWASHER MAYTAG MDB4949SDE3 "Last visit replaced pump and motor, needed drain pump to complete repair. Swapped new drain pump today. Unit tested good now with no further issues."
Near San Antonio, TX 78253
Justin
Job Details: 11/11/2019
WASHER MAYTAG MHW5630HW0 "Replaced cold water valve, ran diagnostics and checked for error codes. No codes found, unit working as designed. Customer will wash this weekend and make sure everything is good."
Near San Antonio, TX 78250
Christian G.
Job Details: 11/11/2019
REFRIGERATOR JENN-AIR JFC2290REP00 Issue stated by customer: dampener making loud noise. Ran fridge through diagnostics. Damper not responding to controls. Also found tear in gasket. Ordering parts.; ordrng 1 W10830046 (gasket-fip) and 1 WP13012402 (insulation) and 1 WPW10594329 (control)
Near Olmos Park, TX 78212
Ezequiel V.
Job Details: 11/11/2019
REFRIGERATOR KITCHEN AID KRFC300ESS01 Checked refrigerator found broken mullion. Replaced mullion. Refrigerator sealing as designed. Operating as designed.Parts collected on previous visit.
Near San Antonio, TX 78261
Jim G.
Job Details: 11/11/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 Replaced control to address time syncissue.
Near San Antonio, TX 78261
Jim G.
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Replaced hose and added brackets as a courtesy. Issue resolved.
Near San Antonio, TX 78261
Jim G.
Job Details: 11/11/2019
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Replaced diverted pump. Issue resolved. Tested properly.
Near Boerne, TX 78015
Douglas H.
Job Details: 11/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS05 Lower oven is not heating. Found faulty thermostat and shorted temp sensor. Ordering both to resolve the issues ; ordrng 1 W10859573 (sensor) and 1 WP4449751 (thrmst-fix)
Near San Antonio, TX 78202
Ezequiel V.
Job Details: 11/11/2019
WASHER WHIRLPOOL WFW5620HW0 Checked washer. Found washer unbalanced causing it to make noise. Error code F5E2 door lock fail. Latch is loose. Ordering latch.; ordrng 1 W10804741 (latch)
Near San Antonio, TX 78248
Jim G.
Job Details: 11/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced additional no power supply control and console. Issue resolved.
Near Aransas Pass, TX 78336
John L.
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Installed components for ice dispenser. Issue resolved.
Near San Antonio, TX 78250
Tommy B.
Job Details: 11/11/2019
COOKTOP GAS WHIRLPOOL WCG55US0HS00 Customer stated that the unit doesn’t ignite regularly. Found issue to be faulty igniter. Ordering parts to resolve issue. ; ordrng 1 W11246765 (igntr-surf)
Near Port Aransas, TX 78373
John L.
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit, unit does not power on. Tested for voltage, no voltage to unit from wall. Breakers had been reset, issue remains. Possible wiring issue within home. Customer will need to have someone come out to find where issue may be."
Near San Antonio, TX 78258
Jim G.
Job Details: 11/11/2019
RANGE JENN-AIR n/a Determined issue was due to known issue with UI and rpms as per service pointer W10702370. ; ordrng 1 WPW10344082 (cntrl-elec)
Near San Antonio, TX 78260
L
Job Details: 11/11/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Issue is unit shuts down. Found bad UI. Not responding to oven. Keeps turning off. Ordering new UI. ; ordrng 1 W11107256 (console)
Near Rockport, TX 78382
John L.
Job Details: 11/11/2019
WASHER WHIRLPOOL WFW3090GW2 "Installed all components onto unit, ran diagnostics test mode. Went through test without issue, no code returned. Issue resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 11/11/2019
MICROWAVE WHIRLPOOL WMH31017HZ "Installed components, issue has been resolved."
Near Portland, TX 78374
John L.
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed compressor, issue resolved."
Near CORP CHRISTI, TX 78418
Adam
Job Details: 11/11/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Customer complaint of unit not drying dishes. Inspection of unit shows no error codes. Diagnostic cycle shows all functions work as designed. Customer still unsatisfied with performance of units. Customer will be contacting builder.
Near Corpus Christi, TX 78404
Adam
Job Details: 11/11/2019
DRYER WHIRLPOOL WED6620HW0 Inspection of unit shows dryer not getting correct volts. Advise customer to contact professional electrician to resolve issue.
Near Victoria, TX 77904
Michael
Job Details: 11/11/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed part ordered, it still doesn’t fit flush on the right side, per Ed from tech line on the first visit stated that it wouldn’t cause any problems, the customer decided that the appliance is working normal and not change out the gasket. Will call back if they have any other issues"
Near Corpus Christi, TX 78410
Adam
Job Details: 11/11/2019
WASHER WHIRLPOOL WTW8500DC3 Inspection of unit shows error code for stuck button as well as long fill no fill. Replace water valve and harness to resolve the issue. Important to note that whatever customer is washing inside of unit is leaving large scrape/gouges in wash place. Advise retailer to ensure customer to stop washing whatever would be causing that. Further damage to the unit would not be covered under warranty.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)
Near Corpus Christi, TX 78404
Adam
Job Details: 11/11/2019
RANGE AMANA ACR4303MFW3 Unit is receiving correct voltage burners all work. But when trying to put unit into diagnostic control just beeps. Replace control board and bake element to resolve issue. ; ordrng 1 W10837800 (cntrl-elec) and 1 W11022836 (elmnt-bake)
Near Dublin, VA 24084
Chris S.
Job Details: 11/11/2019
WASHER MAYTAG MVWB865GW0 Installed lid latch and checked operation. All operations check ok.
Near Salem, VA 24153
Chris S.
Job Details: 11/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 File number 7726335642 the defrost drain tube is collapsed in where it passes through the insulation. Tech line deemed it as not repairable.
Near Roanoke, VA 24014
Chris S.
Job Details: 11/11/2019
MICROWAVE JENN-AIR JMW3430DS02 "Installed the control,console and wire harness. Checked operation. All operations check ok."
Near Victoria, TX 77904
Michael
Job Details: 11/11/2019
DRYER WHIRLPOOL WED7500GC0 "I didn’t have the parts for this job, called the customer and rescheduled for Monday. ; schdld next appmnt for 11/11 MON !"