Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1333 customer reviews

Douglas H.

Douglas H.

RANGE WHIRLPOOL WFG320M0BB2 Unit oven not coming on. Finding issue to be igniter. Ordering igniter due to not having one on the truck. ; ordrng 1 W11176454 (igntr-oven)

Near Hill Top Loop, Helotes, TX 78023
Douglas H.

Douglas H.

DISHWASHER KITCHENAID KDTM354DSS5 "Control lock was on and not washing. Turned control lock off. Tested unit, found motor is severely clogged so not pushing water. Order pump and motor to resolve the issue. ; ordrng 1 W10805015 (pump&motor)"

Near Tantara Ct, San Antonio, TX 78249
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Ran unit through diagnostics and did not see codes, did not see leaks. Unit sits back far enough and seal is good. Opened front panel did not see leaks. Checked float switch to make sure it was not stuck. No leaks detected."

Near Abadeer Trail, San Antonio, TX 78253
Christian G.

Christian G.

WASHER WHIRLPOOL WFW85HEFC1 Rescheduled to 3/26.; schdld next appmnt for 3/26 THU !

Near Cordes Jct, Helotes, TX 78023
Justin  R.

Justin R.

WASHER MAYTAG MVWB865GW0 Verified LF code and inlet water temperature fault. Replaced inlet water valve and tested to complete.

Near Barboli, San Antonio, TX 78253
Justin  R.

Justin R.

WASHER MAYTAG MVWB865GW Found LF code and inlet water temp. Changing valve with truck stock. Tested to complete. Saw delivery and purchase date within warranty. ; used 1 W11165546 (VALVE) from stock

Near Mentone Way, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 While replacing stator and slider screw head that hold rotor on broke off into gearcase unable to remove ordering new gearcase.; ordrng 1 W11134159 (gearcase)

Near SW Loop 410, San Antonio, TX 78245
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFC150M0EB3 Installed new hinges and door panels. No further issues. Tested to complete.

Near Sirius Cir, San Antonio, TX 78245
Justin  R.

Justin R.

WASHER WHIRLPOOL MVWB865GW0 "Door is latched and will not release. Bad control and console, will order door latch as well. Was able to get door open by taking latch apart. ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"

Near Gross Ln, LaCoste, TX 78039
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced gasket and motor evap no issues with freezer door sealing. No issue with refrigerator freezer. Job complete.

Near Fargo Ave, San Antonio, TX 78220
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Customer stated unit freezer stopped cooling but this morning it began again. Ran diagnostics, found issue to be with main control and UI. Ordering both to resolve the issue. ; ordrng 1 W11411871 (UI) and 1 WPW10739408 (cntrl-elec)"

Near Parkway, Boerne, TX 78006
Christian G.

Christian G.

WASHER WHIRLPOOL WTW4855HW1 Issue stated by customer: washer making screeching noise. Ran unit with clothes to try and recreate noises. Nothing out of the ordinary. Ran unit through automatic tests and recalibrated unit. Unit tested good. Informed customer to give us a call if she notices anything else.

Near Silver Sails, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 While replacing stator and slider screw head that hold rotor on broke off into gearcase unable to remove ordering new gearcase.; ordrng 1 W11134159 (gearcase)

Near SW Loop 410, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSSC48QVS06 "Last trip found failing compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Upon testing unit began cooling immediately upon testing. No further issues at this point. Collected labor."

Near Plaza De Cadiz, San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Installed refrigerator leveler, refrigerator is now balanced no further issues at this time. Job complete."

Near Hoefgen Ave, San Antonio, TX 78205
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Inspected unit, found issue to be with compressor. Compressor has locked up, replace to resolve this issue.; ordrng 1 W10575980 (compressor)"

Near W Wheeler Ave, Aransas Pass, TX 78336
Richard G.

Richard G.

WASHER MAYTAG MVWC465HW2 "Replaced tub ring, valve, and control. Tested to complete. No leaks detected. Unit is good to go."

Near Carmona, Helotes, TX 78023
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows hose from top to pump has burst/split. Replace hose to resolve issue; ordrng 1 W10763259 (hose)

Near W County Rd 2180, Kingsville, TX 78363
John L.

John L.

WASHER MAYTAG MVWB765FW3 "Installed components, issue resolved."

Near Ramfield Rd, Corpus Christi, TX 78418
John L.

John L.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Installed components, issue resolved."

Near Northshore Blvd, Portland, TX 78374
Adam H.

Adam H.

RANGE WHIRLPOOL WFE505W0HS1 Install components tested unit issue resolved

Near S 16th St, Kingsville, TX 78363
Adam H.

Adam H.

FREEZER WHIRLPOOL WRT316SFDB01 Because gasket is factory sealed to door and trying to reinstall new gasket left large gaps and holes. Replace door to resolve issue.; ordrng 1 W10481434 (nameplate) and 1 W10657315 (dor-fip)

Near S Staples St, Corpus Christi, TX 78413
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "F3E2, F5E4,F8E6, cleared error codes, tested inlet valve, it’s leaking by on the cold side. Removed inlet valve and replaced it with a new one. Quoted customer for SCF, P&L. Collected"

Near County Rd 129, Kenedy, TX 78119
John L.

John L.

DRYER MAYTAG MED6000XW0 "Installed components, tested after installation. Issue resolved"

Near Porpoise Dr, Aransas Pass, TX 78336
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4850HW1 Inspection of unit shows error code for drain pump and Long fill no fill. Customer has drain hose hooked to outside pipe lower than drain hose on unit also no air gap between hoses. Advise customer to reposition drain hose as well as proper installation of drain hose. Calibrated unit ran verification cycle all issues resolved

Near Odem Dr, Corpus Christi, TX 78415
John L.

John L.

WASHER MAYTAG MHW4200BW1 "Installed bellow, issue resolved"

Near Porpoise Dr, Aransas Pass, TX 78336
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed components, issue has been resolved."

Near Ballad Tree Dr, Corpus Christi, TX 78410
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue was that dispenser is leaking water and water build up on bottom of refrigerator compartment. Cleared blockage on refrigerator drain hole to resolve issue. Didn’t appear to be any air in the water lines. Cleared lines anyway, dispenser still dripped. Finding issue to be a bad 3 way valve. Ordering new one to resolve issue.; ordrng 1 WPW10341329 (3 WAY VALVE)"

Near Rosetta St, Little Rock, AR 72205
John L.

John L.

WASHER MAYTAG MVWB965HW0 "Installed component, issue resolved"

Near E Soyars Ave, Orange Grove, TX 78372
John L.

John L.

WASHER MAYTAG MVWC415EW2 "Installed components, issue resolved."

Near N Farm to Market 738, Orange Grove, TX 78372
John L.

John L.

WASHER MAYTAG MHW6630HW0 "Installed components, tested after installation. Issue resolved."

Near Co Rd 222, Orange Grove, TX 78372
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC2 Installed components calibrated unit ran verification cycle issue resolved

Near FM735, Alice, TX 78332
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW2 "F2E1, F0E2, F7E1, cleared error codes and the calibrated the wash plate was slipping when it was trying to grab the basket. Removed wash plate and HUB, both are in good w,€condition. Unplugged the appliance and looked underneath, there was a piece of material caught between the clutch and pulley, installed cam assembly from truck stock. Calibrated and performed a diagnostics test the appliance would shut off and unlock before it stopped spinning, replaced control, the appliance is working normal.; used 1 W10721967 (CAM) from stock"

Near TX-239, Kenedy, TX 78119
Colton B.

Colton B.

DRYER WHIRLPOOL MEDB855DW3 Issue is that the unit isn’t powering on. Wall outlet checked good. Control board is getting proper voltage but is not sending voltage to the UI. finding issue to be a bad control board. Quoted customer for a new board. Customer wants to go through with repair. Scheduling for April 7th.; ordrng 1 W10833000 (CONTROL )

Near Allis St, Little Rock, AR 72204
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Frost in the back of the freezer, this is due to moisture, the appliance is sealing and cooling properly, no air leaks, evaporator isn’t freezing up, appliance is working normal"

Near Refugio Hwy, Victoria, TX 77905
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Issue was a no cool refrigerator. Looked at compressor and found start device charred and deformed. Found the connector from power cord to start device melted. Order new start device, capacitor and power cord harness to resolve issue. ; ordrng 1 W10659093 (POWER CORD HARNESS ) and 1 WPW10448874 (START DEV) and 1 WPW10662129 (START CAPACITOR )"

Near Riverfront Dr, Little Rock, AR 72202
Michael R.

Michael R.

RANGE AMANA ACR4303MFB3 "The customers concern was how the the coils would fluctuate on temperature as well as the color change. The appliance is designed with temperature limiting coils and is working normal. Showed customer where it states this in the user care guide. This is a new home, Customer moved in 03/15/2020"

Near Avalon Dr, Victoria, TX 77901
Colton B.

Colton B.

WASHER MAYTAG MVWB765FC3 Issue was that the customer is not able to start unit or select the cycle they want. Voltage to unit was good and the control was sending good voltage to UI. Finding issue to be a faulty UI panel. Ordering new console and returning.; ordrng 1 W11162441 (CONSOLE )

Near Woodford Dr, Little Rock, AR 72209
Colton B.

Colton B.

DRYER WHIRLPOOL WED5300SQ0 "Customer issue is that the dryer intermittently does not work. Found shorted high limit thermostat. Part has already been replaced, so I checked heating element. Element has good continuity, however a few of the coils are severely warped. This could be the reason that fuses keep blowing. Out of both items in truck stock. Ordering to resolve issue. ; ordrng 1 279816 (THERM-CUTOFF) and 1 279838 (ELEMENT )"

Near Waters Edge Dr, Little Rock, AR 72204
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF560SAFW2 Customer complaint was dishwasher not washing dishes. Finding issue to be a bad pump motor. Found F4E3 error code in diagnostics. Ordering new sump assembly tor resolve issue. ; ordrng 1 W11085683 (SUMP ASS) and 1 W11306302 (CONTROL)

Near Cinderella Cir, Little Rock, AR 72204
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Issue was missing ice maker. Installed ice maker from and water supply line. Unit is under 1 year manufacturing warranty.

Near Heinke Rd, Little Rock, AR 72103
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Unit was taken care of by apartment maintenance.

Near Riverfront Dr, Little Rock, AR 72202
Douglas H.

Douglas H.

REFRIGERATOR FRGIDAIRE FPRU19F8RFB Unit not cooling and teal blue stain under unit. Found that to be a coolant leak. Found leak to be coming from the heat exchanger. Quoted 527.56 for P&L. Customer wants to proceed with repair. Collected Sc. ; ordrng 1 5304504767 (heat exchanger asm) and 1 WPW10143759 (dryer)

Near No Lehace Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Unit not making ice. Found e2 error motor lost position. Ordering new ice maker to resolve. CRP the part; ordrng 1 W11294907 (icemaker)

Near Hidden Springs, Spring Branch, TX 78070
Tommy B.

Tommy B.

REFRIGERATOR SAMSUNG RF23HCEDTSR Customer stated that the issue is the unit is making a loud buzzing noise from what sounds like a fan. Also ice reduction is intermittent. Found issue to be faulty evaporator fan motor. Ordering parts to resolve issue.; ordrng 1 DA97-12815B (MOTOR)

Near Scintilla Ln, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Upon arrival found filter mounting plate to be broken. Customer had new filter and needed it changed. Changed filter for customer, ice maker appears to be functioning but will bring part back when returning for filter mounting plate. Ordering filter plate to resolve the issue. ; ordrng 1 WP67001668 (plate- fil)"

Near Hagen Dr, Boerne, TX 78006
Jesus C.

Jesus C.

WASHER SAMSUNG WF363BTBEUF/A2 Installed new counterweight. Called tech line.7003689465. Ran spin test. Good spin. No issues during testing. Unit is working properly. Tested to complete.

Near Kinney Rd, Atascosa, TX 78002
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Hinge I received was wrong one, spoke with builder about wrong part. Said to reorder and schedule for Friday. ; ordrng 1 W11044773 (hinge-door)"

Near Big Bend Path, , TX
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator found ice maker short cycling and filling the ice bucket with water, replaced ice maker checked operation unit working normal now ; used 1 WPW10190965 (ICE MAKER) from stock"

Near Trainer Hale Rd, Schertz, TX 78154
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Checked dishwasher found F2 E2 code ran diagnostics found bad control board, replaced control board checked operation unit working normal now"

Near Fawn Pass, Schertz, TX 78154
Steven G.

Steven G.

OVEN ELECTRIC (S WHIRLPOOL WFG515S0JB0 Checked range found oven temperature 20 degrees to hot adjusted temp checked operation unit is working normal now

Near Converse, TX
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WEG515S0FS0 Checked range found oven not igniting did not hear sparks ordering spark module for oven to resolve issue.; ordrng 1 WPW10110491 (module-spk)

Near Nogalitos St, San Antonio, TX 78204
Tommy B.

Tommy B.

RANGE JENN-AIR JDRP436HL00 Called techline spoke to Andrew. Techline to submit a product report.

Near Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated that the unit stopped dispensing ice. Find issue to be at the icemaker is calling for water unnecessarily causing overflow and freezing of water in the bin assembly. Cannot remove the bin assembly at this time. Ordering a new ice bin and new icemaker to resolve issue.; ordrng 1 W11185686 (ice-contnr) and 1 WPW10300024 (icemaker)

Near Dusk Ln, Fredericksburg, TX 78624
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Issue stated by customer: refrigerator not cooling properly. Found bad baffle motor and bad thermistor. Replaced diffuser, thermistor and freezer wiring harness. Unit tested good. Informed customer of survey."

Near Tulip Dam, San Antonio, TX 78253
Shawn W.

Shawn W.

WASHER SAMSUNG WA45H7000AW The customer informed me that the unit he needs repair on is his dryer not his washer. I called the office to see if we could change the authorization and I was informed that the customer will need to call His insurer to seek a new authorization. I informed the customer.

Near Persimmon Hill, Bulverde, TX 78163
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28JBEDBSR "Found new ice maker cracked by fill tube area, water would leak out if installed. Replaced control board, updated call with Samsung support. Ordering ice maker 7003689487. ; ordrng 1 DA97-15217B (ICE MAKER)"

Near Village Path, Castroville, TX 78009
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW3 Tested washer. F8E1 error code. Good water from valves. Good drain. Found pressure hose from tub was kinked going to control. Fixed pressure hose. No further issues during testing. Unit is working properly. Job complete.

Near West Ave, San Antonio, TX 78201
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint is that the refrigerator section is freezing up. Ice is building up in the back of the refrigerator. Ordering harness with evaporator fan motor and thermistors.; ordrng 1 W11033168 (harns-wire)

Near Crane Ct, San Antonio, TX 78245
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5500XW1 Tested washer. F7E1 error code. Found tachometer is not reading basket speed. Replaced bad actuator. Ran calibration. No issues during testing. Unit is working properly. Tested to complete. ; used 1 WPW10006355 (ACTUATOR) from stock

Near Sacramento, San Antonio, TX 78201
Christian G.

Christian G.

DRYER MAYTAG MEDX655DW1 Issue stated by customer: dryer running non stopped. Found bad timer. Replaced control and timer to ensure issue was resolved. Unit tests good. Informed customer of survey.

Near Shire Country, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB835DW4 Checked dryer found start button delaying start. Replaced fascia panel ran diagnostics no issues. No error codes found during testing or operation. Good air flow through dryer. Job complete.

Near Whisper Breeze St, San Antonio, TX 78230
Steven G.

Steven G.

WASHER WHIRLPOOL WFW92HEFC0 "Checked washer found water sitting in tub bellow cleaned out tub holes and ran cleaner through them, draining properly now advised customer to run cleaner through washer every 6 months, washer is working properly"

Near Macarthur Way, Converse, TX 78109
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JS42SSDUDE01 Replaced 2 of 4. Issue resolved . All lights in refrigerator are functional.

Near Fossil Hills Loop, Spring Branch, TX 78070
Christian G.

Christian G.

RANGE WHIRLPOOL WFE505W0JZ0 Issue stated by customer: cooktop hot light stayed on. When I arrived unit light was off. Customer stated it had turned off after 3 days. Cooktop wasn’t hot. Found control connection was loose. Ordering control to resolve issue.; ordrng 1 W11314391 (cntrl-elec)

Near Windstone Creek, San Antonio, TX 78254
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Complaint is fresh food not cooling and ice maker not working. Found evap not defrosting. Element is good. Will need to replace evap harness with defrost sensor. Icemkaer is going through harvest. No water to tray. Good power to valve. Ordering new valve. ; ordrng 1 W11024089 (motor-evap) and 1 WPW10498976 (valve)

Near Long Meadow Dr, Lytle, TX 78052
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT780SAEM1 "No fault codes found, running diagnostics now. Pump and motor is not running or pushing water through unit. Customer does not want to go forward with repair. Collected 113.66"

Near Keller Rd, LaCoste, TX 78039
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced diffuser and thermistor.tested to complete. Unit is good to go.

Near Dunlap Crossing, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT348FMES00 Replaced control and thermistor. Tested to complete. Unit is good to go.

Near Ingram Rd, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO KITCHENAID KMHC319ESS3 Replaced door interlocks ran microwave no issues. No error codes found during testing or operation. Job complete.

Near Trudell Dr, San Antonio, TX 78213
Jim G.

Jim G.

WASHER MAYTAG MVW7232HW Verified water inlet valves are functional. There were no error codes stored in diagnostics menu. I completed a factory reset of the control. Issue resolved.

Near Creek Ct, Spring Branch, TX 78070
Richard G.

Richard G.

THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 "Replaced motor, both wiring harnesses, and capacitor. Tested to complete. Unit is good to go."

Near Ingram Rd, San Antonio, TX 78245
Shawn W.

Shawn W.

COOKTOP GAS KITCHENAID KCGS556ESS02 "Customer was complaining of the middle burner bursting with flame after long pulsating. I verified. There is a technical service pointer W10829776. This calls for a burner service kit for this model: Part #W10837359. However, I discovered that they have the corrected part. Found that the burner cap was displaced. I corrected. I instructed client on proper operation and some extra care tips. Fully operational. Job complete."

Near Steeplebrook, Spring Branch, TX 78070
Christian G.

Christian G.

WASHER MAYTAG MVWB855DC4 "Issue stated: washer had drain issues. Found washer constantly draining/not stopping. Drain pump had wrong connector. Replaced drain pump with truck stock and control to resolve issue. Unit tests good.; used 1 W10876600 (PUMP WATER), and 1 WPW10531320 (PUMP DRAIN) from stock"

Near Bandera Rd, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced wiring harness. Tested to complete. Auger is now working as designed.

Near Jay Williams St, San Antonio, TX 78237
Christian G.

Christian G.

WASHER WHIRLPOOL WTW8040DW Issue stated: water flowing slow. Replaced water valve assembly. Unit tests good.

Near Bandera Rd, San Antonio, TX 78254
Shawn W.

Shawn W.

WASHER WHIRLPOOL WTW8500DC5 This item is under warranty. (Picture of receipt included). Date updated. Found no error codes. When running service test mode found that the toggle fresh fill valve and toggle detergent valve would not come on. Would not go into spin test because lid would not lock. Conducted Lid lock test number 8 and it passed. I checked the agitator manually and it spins freely. My findings are pointing toward a control board issue. I called Tech-Line and spoke with Cathy. We went through the rest of test 8 to check the resistance and continuity of the lid lock at J6 and harness. It is fine. We did other various checks of the motor and shifter at J4 and J1 including Checking it under load. We were reading 0 VAC on the shifter which indicates a need for a new control board. We should have been reading 120 VAC. We did finally get a F7E9 error code for a Locked rotor. have ordered the part. SR#7727445651. I checked the shifter and it is connected. ; ordrng 1 W11209420 (cntr

Near Cochise Trail, San Antonio, TX 78260
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Issue stated by customer: ice not coming out of ice maker. Customer can’t pull ice bin out either. Previously replaced ice maker. Ordering bin and control; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec) and 1 W11185686 (ice-contnr)

Near Las Olas Blvd, San Antonio, TX 78250
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JFC2290REP00 Customer stated that the unit is not dispensing water. Herd the water valve actuating and determined issue to be filter related after using bypass cap. Unit testing good now. Will need replacement filter from customer. Yes to survey.

Near Highline Ct, Fredericksburg, TX 78624
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRT138FZDB00 Need to order heat probe for unit. ; ordrng 1 W10856574 (heat-probe)

Near Old Tezel Rd, San Antonio, TX 78250
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHEN AID KOSE507ESS01 Customer stated that the unit stopped working after a self clean. He had replaced thermal fuse and replacing thermostat resolved issues. Unit testing good now. Collected service call parts and labor.

Near Forest Ridge Dr, Kerrville, TX 78028
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Called techline spoke to Joel. Recommended to also swap fan blade and motor as well as performing a full inspection f cabinet. ; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)

Near Ball Dr, Kerrville, TX 78028
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the issue is the unit is not making ice. Observed that the water dispenser would not dispense water but I could hear the valve actuating. Removed the water filter and found issue to be the filter needs to be replaced. No further issues at this time.

Near TX-39, Ingram, TX 78025
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Checked refrigerator found freezer gasket not sealing heated gasket now normal, found bad mullion ordered; ordrng 1 W11034034 (MULLION)"

Near Marble Lake, Live Oak, TX 78233
Justin  R.

Justin R.

RANGE MAYTAG MER6600FZ2 Replaced harness wire and tested unit to completion.

Near Girth Ln, San Antonio, TX 78254
Richard G.

Richard G.

WASHER MAYTAG MHW6630HW0 Replaced both inlet valves. Tested to complete. Unit is good to go.

Near Lambshead Draw, San Antonio, TX 78245
Tommy B.

Tommy B.

ICEMAKER (STANDA KITCHEN AID KUIS18NNXS0 "Customer stated that the unit stopped making ice. Found damaged cutter and a condenser fan motor. Quoted P&L as . Collected service call.; ordrng 1 W10124096 (fan,motor) and 1 WP2313637 (grid-cuttr)"

Near Spyglass Cir, Kerrville, TX 78028
Jim G.

Jim G.

DRYER SAMSUNG DVE50M7450W/A3 Verified the issue was no heat. The heating element was open. Ordering part number Steve Reference# 700369000718883412561 gcpa credentials to order parts; ordrng 1 DC97-14486A (HEATING ELEMENT)

Near Lasso Loop, Canyon Lake, TX 78133
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 Issue stated by customer: water leaking from freezer side door and no ice. Found ice maker fill valve hose disconnected. Reconnected hose. Unit ran good and filled as intended. Informed customer of survey.

Near Fern Crest, San Antonio, TX 78250
Jim G.

Jim G.

COOKTOP GAS KITCHEN AID KCGS556ESS02 Replaced orifice. Apparently the wrong orifice was installed and also switched. I corr3cted and I stalled proper part. Issue resolved.

Near Cascada Pkwy, Spring Branch, TX 78070
Tommy B.

Tommy B.

MICROWAVE OVEN SAMSUNG ME21M706BAS Identified the vent has been broken. Swapped out with a new vent cover to resolve issue. No further issues at this time.

Near Bandera Hwy, Kerrville, TX 78028
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW1 Tested washer. Lid not closing completely. Lid latch is working. Hinges for lid will need to be replaced. ; ordrng 1 W10270398 (hinge) and 1 W10270399 (hinge)

Near Co Rd 6752, Devine, TX 78016
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced control board. Informed the client that if they had any problems with ice production in the future that the water pressure could be raised a bit. Water dispenser dispensed about 6 ounces in 8 seconds. Temperatures are fine. Fully operational. Job complete.

Near River Falls, San Antonio, TX 78259
Jim G.

Jim G.

WASHER WHIRLPOOL WFW92HEFC0 Door lock is slightly damaged. Ordering part will return. ; ordrng 1 WPW10443885 (door lock)

Near Red Rose St, Spring Branch, TX 78070
Richard G.

Richard G.

DRYER MAYTAG MED6630HW1 Replaced electrode and wiring harness. Tested to complete. Unit is good to go.

Near Lambshead Draw, San Antonio, TX 78245
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL KDTM354ESS3 "Replaced detergent dispenser, unit is good to go."

Near Tower Creek, San Antonio, TX 78253
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KOCE500EBS07 Unit showing f9e0. Customer stated that there was electrical work done for the pool and then this happened to the unit. They believe it is an electrical issue due to pool company/electrician blew a fuse. Advised will put a note that If issue isn’t resolved when the electrical issue is fixed will have parts ordered. Marking parts as estimate due to issue at this point not unit related but electrical issues. Customer closed on home 3/20/19; rqstng P&A on 1 W10915648 (cntrl-elec) and 1 W10916778 (swtch-memb) and 1 W11179310 (cntrl-elec)

Near Wollschlaeger Dr, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL LTE5243DQ3 Replaced door switch on dryer. No issues after replacing dryer stops when door is opened. Good heat coming from dryer. Job complete. Collected remains in balance.

Near Rosemary Ave, San Antonio, TX 78209
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Evaporator is completely frozen over. I was able to free up the ice enough for the middle drawer to close properly. Will return to replace thermistor (included with fan assembly) as well as cover and pan should they be damaged during extraction. ; ordrng 1 W10525237 (pan-drip) and 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)

Near Scenic Lullaby, Spring Branch, TX 78070
Steven G.

Steven G.

REFRIGERATOR MAYTAG MSD2641KEB "Checked refrigerator found unit not cooling, compressor is running my condenser line is cool, checked evaporator found cap tube cool to the unit has a freon leak advised customer cost, they will buy a new Refrigerator"

Near Eastbrook Farm, San Antonio, TX 78239
Justin  R.

Justin R.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 "Need to calibrate unit, unit also has a bad broil element. Unit is not cycling correctly. Need to order control board, and UI console ; ordrng 1 W10859573 (sensor) and 1 W11261165 (cntrl-elec) and 1 W11351998 (CONSOLE ) and 1 WPW10260252 (elmnt-brol)"

Near Red Quill Nest, San Antonio, TX 78253
Richard G.

Richard G.

RANGE WHIRLPOOL WFC150M0EW3 "Replaced control, bake element, and infinite switches. Tested to complete. Unit is good to go."

Near Starlite Way, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked refrigerator ice maker found ice maker try bent causing popping noise. Replaced ice maker with truck stock ran harvest test no issues. No errors found during testing or operation. Job complete.; used 1 W10873791 (ICE MAKER) from stock

Near Colonneh Trail, San Antonio, TX 78218
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW7000DW0 "Tested washer. F5E2 error code. Lid lock not functioning replaced latch. Tested washer. No issues during testing. Unit is working properly. Collected payment for service fee, parts, and labor. Job complete."

Near Pioneer Ridge, San Antonio, TX 78245
Steven G.

Steven G.

DISHWASHER MAYTAG MDB7749AWQ2 Son of a gun is still leaking ; ordrng 1 8268433 (seal) and 1 W10082841 (spray arm) and 1 W10240137 (manifold)

Near Petry Dr, Kirby, TX 78219
Jim G.

Jim G.

OVEN ELECTRIC (S WHIRLPOOL WOS51ES4EB00 Replaced blower. Issue resolved.

Near Dove Tree Rd, Spring Branch, TX 78070
Douglas H.

Douglas H.

DISHWASHER SAMSUNG DW80M2020US Upon arrival customer stated unit still leaking. Inspected unit and found issue to be a damaged door seal. Ordering door seal to resolve the issue. ; ordrng 1 DD81-02216A (DOOR SEAL)

Near Doeskin Dr, Boerne, TX 78006
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB1 Tested range. Found terminal block damaged. Replaced block. Unit is working properly. Customer will need to have outlet checked by electrician. Job complete. ; used 1 WPW10245259 (BLOCK-TERM) from stock

Near Sabinal, San Antonio, TX 78252
Steven G.

Steven G.

DRYER WHIRLPOOL LSE7806ACE "Checked dryer found bad support rollers, Idler pulley and belt, vacuumed unit and replaced parts ran unit everything checks ok."

Near Townsend Ave, San Antonio, TX 78209
Christian G.

Christian G.

WASHER WHIRLPOOL WTW8040DW0 Issue stated by customer: Washer was purchased as a display. Unit ran fine for 2 cycles then unit displayed error code. Found multiple stored error codes. Cleared error codes and recalibrated unit. F5E3 F0E5 F5E2 F5E1 F6E2. Unit tested good after codes were cleared and recalibrated. Informed customer of survey.

Near Bendell, San Antonio, TX 78250
Shawn W.

Shawn W.

DISHWASHER IKEA IDT930SAGX0 "Found that the unit filled, washed and drained in the normal, light, heavy and 1 hour cycle. Customer had thought that the Luke warm water she has been running might be the cause. I explained to her that the water temperature needs to be at 124 degrees F for the dish washer to operate and wash dishes as designed. I called SG to see if cooler water would cause any problems with the unit. He said no. I did find that the drain hose was not looped up and I adjusted it. There are no error codes. Provided customer with dishwasher tip hand outs. Fully operational. Job complete. Left survey."

Near Spruce Tree Ln, San Antonio, TX 78247
Shawn W.

Shawn W.

RANGE AMANA AGR5330BAS3 Found a small amount of insulation or packing material sticking out of the joint of the oven liner. I removed and scrapped out the debris with no damage. Fully operational. Job complete.

Near Pin Point, Hill Country Village, TX 78232
Christian G.

Christian G.

WASHER MAYTAG MVWC465HW2 Not enough time to finish job. Rescheduling for 3/26 to complete job. Keeping part in van.; schdld next appmnt for 3/26 THU !

Near Bandera Rd, San Antonio, TX 78254
Jim G.

Jim G.

RANGE KITCHENAID KDRS483VSS03 Switch membrane is damaged. UI might be affected. ; ordrng 1 WPW10116117 (swtch-memb) and 1 WPW10298120 (cntrl-elec)

Near Amorosa Way, San Antonio, TX 78261
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDTA50SAHN0 "Unit wouldn’t power on. Found that issue to be neutral wasn’t secured properly in the junction box. Secured neutral to resolve the issue. Upon inspecting unit also found seal under console to be sticking out, remove door panel to fix seal. No further issues at this point. Yes to survey and leave behind."

Near Heuermann Rd, San Antonio, TX 78256
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF331PAHS0 Last trip found faulty electronic control and dispenser. Replaced both to resolve the issue. Unit testing good now. No further issues at this point.

Near Talavera Ridge, San Antonio, TX 78257
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed the dispenser pad, it’s now dispensing ice, it’s making ice, still not dispensing water, ordered dual valve to resolve issue. ; ordrng 1 WPW10341329 (water valve assy)"

Near Country Club Dr, Victoria, TX 77904
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW7500GC2 "Confirmed diagnosis of faulty gear case. Replaced gear case to resolve the issue. New gear case didn’t have a slider in place, and old slider was damaged. Used truck stock slider to complete the job. Calibrated unit and ran auto testing to ensure proper functioning of unit. Unit is functioning as designed now with normal noise. No further issues at this point. Yes to survey and leave behind. ; used 1 W10734521 (SLIDER) from stock"

Near Orchid Trail, Boerne, TX 78006
Douglas H.

Douglas H.

DRYER MAYTAG MEDB765FC0 Customer stated previous tech left vent hose disconnected. Reconnected vent hose to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Bravo, Boerne, TX 78006
John L.

John L.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Replaced board, ran diagnostics. No more codes, issue resolved."

Near Eagle Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

DRYER WHIRLPOOL WED8500DC4 Install components tested unit issue resolved.

Near Helen Ave, Alice, TX 78332
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Install component tested unit issue resolved.

Near E Main St, Alice, TX 78332
John L.

John L.

DISHWASHER MAYTAG MDB8989SHZ0 "Installed components, issue has been resolved."

Near Lake Superior Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

WASHER MAYTAG MHW6630HW0 Error code for lid lock failure as well as Valve failure. Customer complaint of unit leaking water from soap dispenser drawer. Replace soap assembly and valves as well as lid lock to resolve issue. Job will require two technicians is a stack unit. Job will also require authorization.; rqstng P&A on 1 W10804741 (latch) and 1 W10918521 (drawer) and 2 W10920133 (hose)s and 1 W10920135 (hose) and 1 W11036928 (valve) and 1 W11036930 (valve)

Near Aransas St, Corpus Christi, TX 78411
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed board, damper is now opening and closing issue resolved."

Near Kangaroo Ct, Corpus Christi, TX 78414
John L.

John L.

WASHER MAYTAG MVWB835DW5 "Installed components, issue resolved."

Near Aswan Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Inspection of unit shows power cord somehow chopped up mangled. Replace power cord and control board to resolve issue. After replacing power cord control board was nonresponsive. Issue resolved

Near E Main St, Alice, TX 78332
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Installed compressor, issue resolved."

Near Sea Horse Ave, Corpus Christi, TX 78418
Michael R.

Michael R.

DRYER MAYTAG MEDB855DC "The dryer was making a screeching noise. Removed the front panel and drum, the idler pulley was froze up. Installed dryer kit from truck stock, put appliance back together, it’s no longer making the screeching noise and working normal.; used 1 4392067 (DRYER KIT) from stock"

Near Inez, TX 77968
Adam H.

Adam H.

DISHWASHER AMANA ADB1400AGB1 Inspection of unit shows no error codes. Unit is washing and draining as it should. Customer had concerns with amount of water left in unit after dry cycle. Explain to customer and referred her back to owners manual for information regarding proper loading and soap distribution for the units. Issue resolved

Near Brushwood Ln, Corpus Christi, TX 78415
Michael R.

Michael R.

DRYER AMANA NED5800HW0 "No power to the dryer. Removed cover to the terminal box and found the power cord was burned, removed power cord and replaced terminal. Removed front panel to confirm the fuse was good, put appliance back together and advised customer she would be responsible to get a qualified person to install new power cord, voltage is good at outlet"

Near Lassman Rd, Goliad, TX 77963
Michael R.

Michael R.

REFRIGERATOR KITCHEN AID KSSC48QMS01 "Damper isn’t opening, ordered part, quoted customer for SC, P&L, customer paid SCF; ordrng 1 WP2221296 (air-baffle)"

Near Creekridge Dr, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Install components tested unit issue resolved.

Near Krypton Dr, Corpus Christi, TX 78414
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Emergency came up at home, rescheduled customer ; schdld next appmnt for 3/25 WED !"

Near Refugio Hwy, Victoria, TX 77905
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ "Installed icemaker, issue resolved."

Near Port Aransas, TX
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHW01 Crack in the ice bin. Needs ice bin. ; ordrng 1 W11185686 (ice-contnr)

Near Aarons Run Cir, Salem, VA 24153
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Installed compressor, issue resolved."

Near Pear St, Victoria, TX 77905
John L.

John L.

DISHWASHER MAYTAG MDB4949SHZ0 "Ran diagnostics, got an F2E1 stuck button. Replaced console, no code after. Issue resolved"

Near Magnolia St, Refugio, TX 78377
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW4 "F5E1, cleared error and tested the lid lock, it’s working properly. Calibrated and performed a diagnostics test, it wouldn’t go past step 14. The appliance is plugged into an adapter that is plug into a 2 prong outlet. Unplugged the appliance and tested the adapter, not getting the correct voltage, bad adapter, good voltage at outlet. Plugged an extension cord into a wall outlet in the house and plugged the appliance in, ran a diagnostics test twice, completed with no issues or error codes. Advised the customer to have a qualified person install the correct wall outlet for the appliance, the appliance is working normal"

Near Marr Rd, Victoria, TX 77905
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "F8E1, F7E5, cleared error codes and tested the inlet valve, not getting hot water. Checked pressure at the faucet, no pressure at hot water decent pressure on cold, no obstruction on inlet valve, customer said it’s not tied in yet to WH, shut valve off. Put hoses back in place, calibrated and performed a diagnostics test, completed with no issues or error codes. The customer asked if she could start a wash, the pressure was fluctuating when filling. This is a new water well, advised would need to have pressures checked for water well. The appliance is working normal"

Near W Egg Rd, Meyersville, TX 77974
Michael R.

Michael R.

WASHER WHIRLPOOL WFW5620HW0 "Control panel was locked per customer, unable to unlock. I was able to power appliance on, it was not on control lock, no error codes, tested the control lock, is working normal. Performed a diagnostics test, completed with no issues or error codes. Ran a quick wash, the appliance completed with no issues."

Near Springwood Rd, Victoria, TX 77905
Uriah B.

Uriah B.

DRYER MAYTAG MEDC215EW1 Found hair clip stuck in the felt liner. Removed clip. All checks ok. Did not replace roller support or repair kit.

Near Windsor Rd, Roanoke, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WFW75HEFW0 The washer is starting to randomly shut down or not respond correctly. ; ordrng 1 W10911021 (panel-cntl) and 1 W11201274 (cntrl-elec)

Near Warren St, Christiansburg, VA 24073
Chris S.

Chris S.

WASHER MAYTAG MHW5630HC0 "I installed the control board,switch and hose. Checked operation."

Near N 10th St, Wytheville, VA 24382
Chris S.

Chris S.

RANGE WHIRLPOOL WFE320M0ES2 I installed the control board and checked operations. All operations checked ok.

Near Justus Mill Dr, Wytheville, VA 24382
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 The gaskets are splitting again. We will replace both. ; rqstng P&A on 2 W10830055 (gasket-fip)s

Near Chaucer Ln, Riner, VA 24149
Uriah B.

Uriah B.

DRYER MAYTAG MED215EW1 Miswired at terminal block. Corrected.

Near Rutgers St NW, Roanoke, VA 24012
Chris S.

Chris S.

WASHER WHIRLPOOL MVWC465HW2 "I iinstalled the valve,pulley and belt. I checked operation. All operations check ok."

Near Kentwood Dr, Blacksburg, VA 24060
Chris S.

Chris S.

DRYER WHIRLPOOL WED4815EW1 The blower wheel had come off and wasn’t spinning with the motor. I reinstalled the blower wheel and checked operation. All operations check ok.

Near Lombardi Dr, Blacksburg, VA 24060
Colton B.

Colton B.

COMPACTOR KITCHENAID n/a Issue is that ram is stuck at the bottom. Finding issue to be a broken direction switch. Ordering a new one and returning. Customer states that home builders will pay for repair.; ordrng 1 WP777811 (SWITCH DIR)

Near Beechwood St, Little Rock, AR 72207
Doug M.

Doug M.

DRYER MAYTAG MEDB835DW4 "Inspected unit for drum not turning,found belt is broken,diagnosed to drive belt; ordrng 1 W11162091 (belt)"

Near W Republican Rd, Jacksonville, AR 72076
Chris S.

Chris S.

DRYER WHIRLPOOL WED4815EW1 The dryer is heating correctly. I advised the customer to have the vent cleaned I adjusted the door catch as it was difficult to close the door.

Near Crossbow Dr, Pulaski, VA 24301
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Inspected unit for not cooling correctly in fresh food section, tested temps,found average product temperature in fresh food section 44 degrees,freezer 8.6,performed service diagnostics found compressor would stay running through test,called tech line (bruce) said to replace control kit,and defrost thermostat on fresh food evaporator,#772744614; ordrng 1 W10862400 (cntrl-elec) and 1 WPW10277799 (harns-wire)"

Near Barbara Point, Vilonia, AR 72173
Colton B.

Colton B.

WASHER AMANA NTW4516FW3 Issue was oil under washing machine. Finding issue to be a bad gearcase. Ordering new gearcase to resolve issue. ; ordrng 1 W11255272 (GEARCASE )

Near Princeton Dr, Little Rock, AR 72204
Colton B.

Colton B.

N/A N/A WTW4800XQ2 Issue is off balance load. Suspension and springs checked good. Spun unit multiple times and it spun well. Could not find any issues at this time. Talked to customer about proper loading. Customer said unit is under warranty with American Home Shield.

Near S Battery St, Little Rock, AR 72206
Colton B.

Colton B.

WASHER MAYTAG MVWC465HW2 "Customer complaint is that unit will not advance cycle in the bulky items setting. No error codes were found. Noticed that hot water had much lower pressure than cold water. Checked valve and found brown substance on filter. Cleaned filter, hot water pressure is now better. Started bulky load, unit filled but completely dropped power when switching to wash. Ordering new control to resolve issue. Recommending customer get with a plumber and replacing valve as well. ; ordrng 1 W11210459 (VALVE) and 1 W11249158 (CONTROL)"

Near Valley Estates Cove, Little Rock, AR 72212
Colton B.

Colton B.

WASHER MAYTAG MHW6630HC0 "Issue was a buggy control panel. Replaced control panel, unit tested good."

Near Main St, North Little Rock, AR 72114
Doug M.

Doug M.

DRYER WHIRLPOOL WED5300SQ0 "Inspected unit for not starting,tested incoming voltage checked ok,,tested thermal fuse found fuse to shorted not allowing unit to start,replaced fuse tested unit operation checks ok ; used 1 WP3392519 (FUSE) from stock"

Near Norfork Dr, Maumelle, AR 72113
Jim G.

Jim G.

DISHWASHER JENN-AIR JDTSS244GP0 Clip is damaged and partially missing. ; ordrng 1 W10919676 (clip)

Near Fossil Hills Loop, Spring Branch, TX 78070
Shawn W.

Shawn W.

WASHER MAYTAG MHW5630HC0 "Found unit flashing FL Lo when I arrived. Could not open door, door lock stuck closed. Powered off. Conducted diagnostics and received error code F8 E1 valve failure and F5 E2 Lock Failure. Checked valve under quick test and valves were working but will replace due to current failure. Unit is having problems prompting into diagnostics and the switch to the door lock became stuck closed intermittently. I will replace both the door lock and the ACU. ; ordrng 1 W10804741 (latch) and 1 W11036928 (valve) and 1 W11036930 (valve) and 1 W11329040 (cntrl-elec)"

Near 7 Winds, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

RANGE AMANA AGR5330BAS3 Replaced control board oven valve and igniter with no change to unit spoke to techline. With tech lines assistant found oven igniter not receiving proper amp draw ordering new igniter.; ordrng 1 W10914411 (igntr-oven)

Near Rhett Butler, San Antonio, TX 78223
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Issue stated by customer: refrigerator not cooling properly. Water leaking from water filter section. Found refrigerator door not even with freezer section, adjusted to ensure good seal. Also found baffle motor running loudly and not responding to diagnostic controls. Part was protruding. Ordering diffuser and cover to resolve issue. Found air in water line, bled lines to address leaking issues. ; ordrng 1 W11164593 (diffuser) and 1 WPW10457601 (support)"

Near Dak Ave., San Antonio, TX 78254
Steven G.

Steven G.

RANGE AMANA AER6303MFB2 Checked range found F1 E0 fault code bad control ordered; ordrng 1 W11204487 (CONTROL )

Near Josephs Run, Converse, TX 78109
Justin  R.

Justin R.

REFRIGERATOR JENN-AIR JF42SSFXDA00 "Door interior is gray again, calling marcone to assist. Spoke with Paul from Marcone he is going to look into fixing this issue. Said we might need to order the left door and switch the interior color to gray if he can’t find the white interior. ; ordrng 1 W10223582 (dor-fip)"

Near FM1283, Mico, TX 78056
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found freezer light out, need to order rail mullion and led supply board. Need 2 LED module lights. ; rqstng P&A on 1 W10698202 (rail-mulln) and 1 W10830288 (cntrl-elec) and 1 W11205083 (module) and 1 W11205083 (module)"

Near Lakepark Dr, Lakehills, TX 78063
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW5620HW0 Checked washer while running diagnostics test 12 unit turned off. Re entered 3 times shut off 2 more times. Ordering control board to resolve issue. ; ordrng 1 W11329112 (cntrl-elec)

Near Shook Ave, San Antonio, TX 78212
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDT710PAHW1 Clerk not available. Need to reschedule. ; schdld next appmnt for 3/25 WED !

Near Callaghan Rd, San Antonio, TX 78229
Ezequiel V.

Ezequiel V.

RANGE AMANA AGR5330BAS Checked range found igniter on front left not sparking. Ordering surface igniter to resolve issue.; ordrng 1 W10209656 (igntr-surf)

Near Fresno, San Antonio, TX 78212
Shawn W.

Shawn W.

COOKTOP ELECTRIC WHIRLPOOL G7CE3034XB00 "Was getting no resistance on the light but would get a voltage drop under load. I put in a new infinite switch but it did not fix the problem. The tech sheet is only a wiring diagram and does not provide resistance oration. Talked with Nik then spoke with Steve at Tech-Line. He explained that I need to carefully check each switch between L1 and P to locate closed switch then disconnect and check resistance. I have ordered all switch’s as well as the light harness. I explained to the customer that we will only need to replace 1 switch in most cases. ; ordrng 1 7403P755-60 (switch,infinite (rf)) and 1 W10244639 (infinite switch) and 1 W10257163 (harns-wire) and 1 W10326246 (switch,infinite (lf)) and 1 WP74007840 (switch- in)"

Near Sebastian Oak, San Antonio, TX 78259
Jim G.

Jim G.

WASHER MAYTAG MHW8200FW0 Lid lock assembly harness was loose. Fastened the harness. Issue resolved.

Near Mustang Cir, Hollywood Park, TX 78232
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28JBEDBSG Spoke with customer about appointment. She is going to plug in her other fridge so she can move the food over. Also said her husband wasn’t feeling well so we moved the date to next Monday. ; schdld next appmnt for 3/30 MON !

Near Comanche Path, Bandera, TX 78003
Jim G.

Jim G.

VENTHOODS UNKNOWN WVU37UC0FS0 Customer says issue has been resolved.

Near Valencia Rose, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706EBS01 Checked refrigerator customer stated there was ice build up prior to visit. Ordering evap motor which includes defrost thermostat and thermistor to resolve issue.collected service call fee.; ordrng 1 W11039078 (motor-evap)

Near Hunters Lark, San Antonio, TX 78230
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 New door came with the holes for the door handle drilled in the wrong location. Need to order a new door.; ordrng 1 W10862411 (dor-fip)

Near Red Oak Turn, Helotes, TX 78023
Shawn W.

Shawn W.

WASHER MAYTAG MVWB835DW "Found that the customer had a good cycle the first time then experienced a loud noise during spin on the left side. The client has a drain pan. The installers from Lowe’s did not raise the feet high enough. There is a service pointer which shows that the feet need to be raised up 3.5 turns to keep the motor rotor from touching the drain pan, especially during heavy loads. I raised the feet, balanced it. Pushed down on agitator to make sure that the rotor was not touching the bottom. Conducted calibration. Fully operational. Job complete."

Near Summit View, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Replaced control board on refrigerator unit began cooling. No issues to report at this time. Job complete.

Near Lorita Dr, San Antonio, TX 78214
Justin  R.

Justin R.

REFRIGERATOR KITCHEN AID KFIS20XVMS10 "Calling techline to assist, unit is not draining properly again. Ed is assisting, suggestions is to add aluminum kit that attaches to coil and sticks down inside drain port. Reference number 7727435497. Charging for 2nd appliance. Collected 165.00; ordrng 1 819043 (heat-probe)"

Near Potato Flats, Bandera, TX 78003
Steven G.

Steven G.

DISHWASHER MAYTAG MDB4949SDZ0 "Checked dishwasher found bad water valve, replaced water valve checked operation unit working normal now ; used 1 wpw10327249 (VALVE INLET) from stock"

Near Possum Path, San Antonio, TX 78232
Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Customer is receiving F8E0 upper cooling fan speed, but is also stating the unit will not turn off sometimes and needs to be unplugged and plugged back in. Verified issue to be with the fan and control. Customer states the unit will work when the unit is unplugged and plugged back in but the issue keeps returning. Rescheduling blower and ordering UI and control.; ordrng 1 W11261167 (cntrl-elec) and 1 W11297728 (console)"

Near Hill Top Bend, Helotes, TX 78023
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BW2 "Replaced control board, oven igniter, light socket and light bulb, tested range good bake good heating, no issues with light in oven. No error codes found during testing. Job complete."

Near Boston St, San Antonio, TX 78202
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced supports and used touch up paint on the areas with bare metal showing. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Polydora, San Antonio, TX 78245
Richard G.

Richard G.

WASHER WHIRLPOOL WTW8500DC5 "Customer complaint is that the water is barely trickling out of the valves. Entered diagnostics and found error codes F0E3 overload, F3E2 inlet water temperature fault, F7E0 loss of power, F8E1 long fill, F2E1 UI stuck button. Cleared error codes and changed inlet valve. Ran unit through automatic test. All steps passed. Tested to complete. Unit is good to go. Spoke with customer about survey."

Near Tabak Trail, San Antonio, TX 78254
Jim G.

Jim G.

WASHER MAYTAG MVWB955FW1 Veirifieid proper function. Issue resolved. Cleared errors. Cleared pressure sensor line. According to techline spoke to Robert SR# 7727434995

Near Vinca Reef, San Antonio, TX 78260
Jim G.

Jim G.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Replaced console. Issue resolved.

Near Recanto, San Antonio, TX 78260
Jim G.

Jim G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 No errors. Verified proper function in service tests. No further issues at this time.

Near San Anza, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA KITCHEN AID KUID508ESS2 Checked ice maker while in diagnostics ice maker shut off. When power came back to ice maker went into diagnostics with same issue. Found kink at thermistor wire ordering control board and thermistor to resolve issue.; ordrng 1 W10485960 (cntrl-elec) and 1 W10511923 (thermistor)

Near Lilac Ln, San Antonio, TX 78209
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW0 Unit is one month past goods issue date warranty. Customer has no proof of purchase. Called CXC to get authorization. Will not provide authorization for unit. Advised customer that we will have to charge for visit. Customer will contact whirlpool. Job Complete.

Near City View Dr, San Antonio, TX 78228
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHENAID KODC304ESS00 Ordered incorrect parts. Will return with correct parts. ; ordrng 1 W10745723 (conversion element) and 1 WPW10721210 (cntrl-elec)

Near N Hunters Cir, San Antonio, TX 78230
Shawn W.

Shawn W.

RANGE KITCHENAID KDRS483VSS04 Found the unit displaying F2E1 error code for stuck key. I cleaned off the display with disinfectant wipes and the error code went away. Entered diagnostics and error code did not return. Disconnected power to range according to service procedures. Waited 1 minute and error code did not returned. I have found that these User Interfaces are very sensitive and will stick a key with debris or moisture residue dryer on. I briefed client on proper cleaning of the UI. All burners operating as designed and both oven came up to temperature. Fully operational. Job complete.

Near Mateo Ridge, San Antonio, TX 78261
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Customer complaint is that the freezer section was not cooling well and there was a loud noise coming from the back of the unit. Determined the evaporator fan motor has gone out. Need to order evaporator motor with thermistor. Evaporator repair labor and parts is covered under extended warranty.; ordrng 1 W11087438 (motor-evap)

Near Hibiscus Cove, Helotes, TX 78023
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Issue stated by customer: fridge section is not cooling properly. Found unit vents clogged up. Unit started cooling a bit, put unit into diagnostic mode and found scroll fan barley spinning. Ordering fan assembly and control to resolve issue.; ordrng 1 W10797301 (cntrl-elec) and 1 W11098695 (fan-scroll) and 1 WPW10226427 (cntrl-elec)"

Near Rugged Ridge St, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

DRYER AMANA NED4655EW1 Checked dryer found rear drum seal not installed. Reinstalled seal no abnormal noise heard. Job complete.

Near Basswood Dr, San Antonio, TX 78213
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT318FZDW Complaint of no cool. Ordering control box and start device.; ordrng 1 W11092533 (start-dev) and 1 W11353813 (CONTROL BOX)

Near SW Loop 410, San Antonio, TX 78245
Richard G.

Richard G.

FREEZER MAYTAG MZC31T15DW01 "Customer states the unit is no longer freezing. Unit had no power. Breaker upstairs was tripped, likely due to the bad socket. Replaced socket and tested unit. Unit is good to go. Spoke with customer about survey."

Near Broussard, San Antonio, TX 78253
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG97US6HS00 "Calling techline to document CPS findings. Dave is assisting, W11246817 would need to be replaced again. Techline Insisted to have customer call customer relations. Customer is going to email dispatch the CPS findings. ; ordrng 1 W11246817 (valve-brnr)"

Near Sweet Rose, Castroville, TX 78009
Steven G.

Steven G.

DISHWASHER MAYTAG MDB4949SHW1 "Checked dishwasher found door not closing correctly, adjusted legs after running dishwasher found suds cleaned dishwasher and adjusted drain hose everything checks ok"

Near Wahada Ave, San Antonio, TX 78217
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 Replaced cap and missing pieces for suspension. Unit is good to go.

Near Texas Bend, San Antonio, TX 78253
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW3 Complaint is that washer will not agitate during wash portion and will make clicking noises. Tested washer. No stored error codes. Good agitate. Good spin. Good lid lock. Called tech line. Sr 7727434172. Can’t duplicate issue. Do not suggest repairs at this time. Job complete.

Near Tallahasse Dr, San Antonio, TX 78227
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL WCG97US6DS00 Need different conversion kit for this unit. Order correct one. ; ordrng 1 W10853432 (spud-orfce)

Near Santa Anna Way, San Antonio, TX 78253
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT148FZDW00 Checked refrigerator found unit has a leak bit detector goes off at freezer evaporator and at condenser ordering condenser and tubing and going back next week ; ordrng 1 W10633575 (condenser) and 1 W10633584 (tube)

Near Azul Blvd, San Antonio, TX 78211

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