Near San Antonio, TX 78229
Ezequiel V.
Job Details: 02/06/2020
WASHER WHIRLPOOL MAH2400AWW Replaced both valves and all 3 hoses. Ran washer no issues no leaks. No error codes found during testing or operation. Job complete
Near San Antonio, TX 78256
Christian G.
Job Details: 02/06/2020
WINE CELLAR KITCHENAID KUWR304ESS00 Issue stated by customer: wine cellar making loud humming noise. Found unit not level causing drawers to hit door and vibrate as well as fan running loud. Ordering parts.; ordrng 1 W10772882 (motor-cond)
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 02/06/2020
COOKTOP GAS WHIRLPOOL KCGS556ESS02 Smell of gas after last repair. Replaced valve and gas lines for center burner. Need screw as previous screw was stripped. Unit testing good now. No further issues at this point. No leaks. Yes to survey and leave behind.
Near Kingsville, TX 78363
Adam
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW5000DW1 Install components calibrated unit ran verification cycle issues resolved.
Near San Antonio, TX 78250
Richard G.
Job Details: 02/06/2020
RANGE WHIRLPOOL WFE320M0ES2 Complaint is that one of the hinges have failed. The other one is also bent. Ordering hinges.; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near La Vernia, TX 78121
S. L.
Job Details: 02/06/2020
RANGE JENN-AIR JGRP536HL00 "Replaced spark module and tested still having ignition issues in rear called tech-line spoke to Rick Sr 7727075965 he had me adjust flame height same issue still, was advised to replace caps and flame spreaders for rear. The orfice holders sent were for rear, reordered front ones PsP items call when parts come in.; ordrng 1 W10891987 (FLAME SPREADER) and 1 W10892022 (FLAME SPREADER) and 1 W10892475 (ORFICE HOLDER) and 1 W10892793 (ORFICE HOLDER) and 1 W11121391 (BURNER CAP)"
Near Portland, TX 78374
Adam
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Customer complaint of refrigerator making strange crackling or popping noise. Customer does have video and I did hear a slight noise for just a second. Inspection of unit shows everything in proper working order no obstructions for air circulation. Everything in unit runs as designed. Calling tech line for documentation. Sr#7727053493. Tech line states that unit will be making some strange noises and all of them would be documented in owners manual. Issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 02/06/2020
REFRIGERATOR MAYTAG MSS26C6MFZ00 Installed components tested unit issue resolved.
Near La Vernia, TX 78121
S. L.
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Opened box panel dented like one on unit reordering new panel part is PsP call when part comes in.; ordrng 1 W11174872 (PANEL)
Near Portland, TX 78374
Adam
Job Details: 02/06/2020
DISHWASHER AMANA ADB1400AGW1 Inspection of unit shows no error codes. Advise customer of correct loading and the amount of soap required. Referred customer back to owners manual. Issue resolved
Near Corpus Christi, TX 78414
Adam
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW8500DC5 Install components calibrated unit ran verification cycle issues resolved no abnormal noise coming from units.
Near Seadrift, TX 77983
Michael
Job Details: 02/06/2020
RANGE JENN-AIR JGRP548HL00 "Stove top burners and the 18” oven were working normal but the 30” oven would ignite and turn off right away plus the appliance kept dinging. Installed parts ordered and the oven burner would still turn off right away. Unplugged the ignitor and plugged it back in. Turned the oven on to preheat to 350 degrees, the oven stayed on and reached 350 degrees, no other issues at this time"
Near Corpus Christi, TX 78415
Adam
Job Details: 02/06/2020
WASHER MAYTAG MVWX655DW1 #7727053113. CRM number on file from documentation info. Sr#7726991072. Contacted tech line for documentation purposes as well as third-party warranty company SR number ending in 1072 is that file. Inspection of unit shows unit is being kept and maintained in poor condition contacted warranty. Warrantee company has declined cost of repairs for unit but will be paying diagnostic fees for technicians trip out. Was instructed by warranty company to Mark as complete and bill accordingly
Near San Antonio, TX 78223
Jesus C.
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 "Complaint. Is water leaking during wash. Found vent is missing gasket. Ordering new gasket. ; ordrng 1 W10254545 (gasket,vent)"
Near San Antonio, TX 78247
Devon F.
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL ED5LHAXWB00 Customer complaint was unit would not cool whole unit is very warm called tech line spoke with Robert they said it would be starter switch or compressor ordering starter switch first to see if it would resolve issue. File number 7727075730.; ordrng 1 WPW10189190 (start-dev) and 1 WPW10662129 (capacitor)
Near Port Lavaca, TX 77979
Michael
Job Details: 02/06/2020
DISHWASHER KITCHEN AID KDPE234GPS0 "Installed part ordered, the adjuster is working normal"
Near Victoria, TX 77904
John L.
Job Details: 02/06/2020
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Installed compressor, charged unit. Holding pressure, unit is cooling. Issue resolved"
Near Kingsville, TX 78363
Adam
Job Details: 02/06/2020
DRYER AMANA NED4655EW1 Install components tested unit issue resolved cool down advances on its own.
Near Odem, TX 78370
John L.
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced components, issue has been resolved."
Near Port Aransas, TX 78373
Adam
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed components tested unit thermistor is now incorrect location issue resolved
Near Boerne, TX 78015
Douglas H.
Job Details: 02/06/2020
OVEN ELECTRIC (D KITCHENAID KODE900HBS00 Needed to gather information from diagnostics for engineering. Gathered information and sent to engineering via email. ; saved tckt
Near Corpus Christi, TX 78411
Adam
Job Details: 02/06/2020
RANGE AMANA ACR4303MFW3 Install component tested unit issue resolved
Near Victoria, TX 77904
Michael
Job Details: 02/06/2020
WASHER MAYTAG MVWX655DW1 "Installed part ordered, calibrated and performed a diagnostics test, completed with no issues or error codes."
Near Portland, TX 78374
Adam
Job Details: 02/06/2020
WASHER MAYTAG MVWB835DW2 Inspection of unit shows were left-hand hinge mounts into glass lid visibly failed/broken. Replace lid hinge and screws to resolve issue.; ordrng 1 8563965 (hinge) and 1 8572974 (hinge) and 4 W10339706 (screw)s and 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 2 W10631074 (lid bumper)s and 2 W10708964 (bearing)s and 1 W10843976 (lid)
Near Corpus Christi, TX 78411
Adam
Job Details: 02/06/2020
REFRIGERATOR KITCHEN AID KRSC503ESS01 Testing of unit shows icemaker not calling for water. Replace icemaker to resolve issue; ordrng 1 W10798411 (icemaker)
Near Ingleside, TX 78362
John L.
Job Details: 02/06/2020
DRYER MAYTAG MEDC465HW0 "Installed component, referred to Techline and spoke with Brain about timer advancing during sensor dry. All is normal according to Techline. Issue resolved.7727058112"
Near Taft, TX 78390
John L.
Job Details: 02/06/2020
RANGE AMANA ACR4303MFB3 "Installed board, issue has been resolved."
Near Port Lavaca, TX 77979
Michael
Job Details: 02/06/2020
DRYER WHIRLPOOL WED5000DW "Called and spoke with the customer and she said the power was out at the complex, said she called the to reschedule but was left on hold and no one ever answered. I told I would go to my next customer and call back when I’m done. Called the customer back and she said the power was still out, rescheduled the customer ; schdld next appmnt for 2/10 MON !"
Near Victoria, TX 77901
Michael
Job Details: 02/06/2020
WASHER MAYTAG MVWB835DW3 "Installed part ordered, calibrated and performed a diagnostics test, completed with no issues or error codes. The appliance is no longer making noise and working normal"
Near Victoria, TX 77904
John L.
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM "Unit low on Freon due to possible leak, installed a dye drier. Charged unit, unit is holding pressure and cooling. Issue resolved."
Near Victoria, TX 77904
John L.
Job Details: 02/06/2020
UPRIGHT / CHEST WHIRLPOOL WZF34X20DW01 "Installed compressor and start device, charged unit. Unit is holding pressures and cooling. Issue resolved."
Near Corpus Christi, TX 78412
Adam
Job Details: 02/06/2020
WASHER MAYTAG MVWB765FW3 Install components but have yet to resolve issue. Previous issue states unable to select specific cycles. Testing of unit shows no error code but interface Will allow diagnostics to be ran. Replace interface to resolve issue; ordrng 1 W11114670 (console)
Near Odem, TX 78370
John L.
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, found issue when paddles are depressed. When ice paddle active, unit will dispense water at same time. Ran diagnostics test, ran test on paddles. Paddles tested fine without issues. Communication error within system causing issues. Replace controls to resolve. Also water and sealing issues with separator, will also need to be replaced.; rqstng P&A on 2 W10346924 (pad)s and 1 W10394101 (separator) and 1 W10811364 (cntrl-elec) and 1 W10845525 (panel-ui)"
Near Corpus Christi, TX 78410
Adam
Job Details: 02/06/2020
WASHER MAYTAG MVWB835DW1 Install component calibrated unit ran verification cycle issue resolved.
Near Corpus Christi, TX 78410
Adam
Job Details: 02/06/2020
RANGE AMANA AER6303MFB2 Arrived at location after 6 PM store closes at 6 PM. No one available at location to grant access to unit.; schdld next appmnt for 2/11 TUE !
Near Robstown, TX 78380
Adam
Job Details: 02/06/2020
MICROWAVE KITCHENAID KOCE500ESS07 F2E0 F9E0. Product miss wire and ui disconnect. Sr#7726858405. Upon arrival customer tells me there’s a new error code showing up on the units inspection comes back as user interface disconnect. Call tech line to troubleshoot the issue because control board that was ordered for unit does not match existing board. Tech line states to contact whirlpool research to track down correct part number. Also air could be existing because of a bad bake or broil element but due to the two separate error codes tech line states that either bake broil element need to be replaced or the harness wire and the control board regardless. Contacted parts distributor to see if I can get a fast track answer for the right control board. Needless to say customer is very frustrated with this ongoing issue and will be calling KitchenAid for a full refund or exchange. This will be the third time I’ve come out for this specific issue and have left with it unresolved. Have not ord
Near Corpus Christi, TX 78410
Adam
Job Details: 02/06/2020
WASHER MAYTAG MVWB835DW4 Arrived at location started to disassemble unit but wash plate will not come free. I would have to destroy wash place an order to free transmission but without a replacement wash plate there’s no points. Ordering wash plate and rescheduling job for following Monday; ordrng 1 W10834917 (washplate)
Near Kingsville, TX 78363
Adam
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 States they have Lowe’s extended warranty for this product. But inform customer it was not dispatched correctly. Stated to customer to have Lowe’s file work order correctly in order for fees and services to be covered under extended warranty
Near Corpus Christi, TX 78412
John L.
Job Details: 02/06/2020
DRYER WHIRLPOOL WED49STBW "Installed components, issue has been resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 02/06/2020
WASHER MAYTAG MVWC465HW2 "Inspected unit, ran multiple tests. Finally was able to find leak issue. Leak occurs when unit is in spin cycle, water is making its way under tub ring and flowing down front side of washer. Contacted Techline and spoke with Dustin. Explained finding, and what would be needed to rectify issues. Recommends to replace tub ring. Will order ring to replace and resolve.; ordrng 1 W11043544 (ring-tub)"
Near Riviera, TX 78379
Adam
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDT780SAEM2 Unit is out of warranty customer was charged plus tax for diagnostic only. Error code comes back as heater stuck on. Gave customer rough estimation of park cost for both control board and heating element. Customer has declined any further service on this product. Issue resolved
Near Robstown, TX 78380
Adam
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived at location after six store operation hours are 8 to 6. Reschedule appointment as seen fit; saved tckt
Near Riviera, TX 78379
Adam
Job Details: 02/06/2020
WASHER MAYTAG MVWC565FW1 Customer was charged plus tax because this would be the second product in her home out of warranty that I looked at today. Unable to run diagnostic on washing machine control board not getting power. Also humming coming from unit drain pump. Inspection of drain pump shows extreme heat coming from component because of constant running status. Advise customer to have control board and drain pump replace to resolve issue. Customer is unsure if she wishes to continue with repairs will reach out to company if she decides to continue. Issue resolved
Near Mathis, TX 78368
John L.
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW4616FW2 "Installed all components, tested after installation. Issue resolved."
Near Corpus Christi, TX 78415
John L.
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Inspected unit, unit is icing up in freezer section. Found issue with fan motor. Motor no longer spinning allowing for air circulation. Replace to resolve.; ordrng 1 2200509 (sub 2163777) and 1 2315539 (fan motor) and 1 W10646206 (harns-wire)"
Near Goliad, TX 77963
Michael
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW4816FW2 "The inlet valve on the cold side isn’t working properly, removed the water hose, there is no obstruction, don’t have one in truck stock, ordered part to resolve issue issues ; ordrng 1 W11210459 (valve)"
Near Corpus Christi, TX 78413
Adam
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW5000DW3 Install components calibrated units ran verification cycle issue resolved.
Near Kingsville, TX 78363
Adam
Job Details: 02/06/2020
DRYER MAYTAG MEDB835DW4 Inspection of unit shows terminal block has been overloaded and fried. Replace terminal block to resolve issue. Advise customer to purchase new power cord for units one that would be color coordinated to avoid this issue; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 3397659 (termial block)
Near Victoria, TX 77904
Michael
Job Details: 02/06/2020
WASHER MAYTAG MVWX655DW1 "The customer said the wash never completed. Called and spoke with Ed at whirlpool tech line SR 7727069431. He said to run the spin cycle and agitation cycles on manual test, all checks out, also to check voltage at J5 with spin cycle on and to also run a drain & spin cycle to see if it completes. The customer wanted to run a small wash to see if it completes., it would not agitate or advance. I ran a drain and spin, worked normal. I went ahead and changed out the actuator, calibrated and performed a diagnostics test, completed with no issues or error codes. Advised the customer to call back if the issue continues"
Near Kingsville, TX 78363
Adam
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ Installation of components has not resolved issue. Applied power to unit start device activated compressor ran and immediately shut off. Replace compressor to resolve issue; ordrng 1 W11100924 (compressor)
Near Alice, TX 78332
Adam
Job Details: 02/06/2020
DRYER WHIRLPOOL WED4950HW0 Install components tested unit issue resolved.
Near Aransas Pass, TX 78336
John L.
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit found issue with front panel, dented not allowing door to seat properly. Also clips to drain pump broken, and tabs on sump to hold drain pump broken. Pump is not able to lock into place. Replace all broken components to resolve issues.; rqstng P&A on 1 3385089 (track,rack) and 1 8565925 (stop) and 1 8575897 (wheel mount assy) and 1 W10082861 (stop) and 1 W10306228 (spacer) and 1 W10629473 (panel) and 1 W10724439 (pump-drain) and 1 W10837401 (pump&motor)"
Near Victoria, TX 77904
Michael
Job Details: 02/06/2020
DRYER MAYTAG MEDB835DW4 "Plugged appliance into a 220 outlet and tested appliance, it’s heating and working normal"
Near Roanoke, VA 24014
Uriah B.
Job Details: 02/06/2020
DRYER KENMORE 110.649623 Replaced element. And installed new light cx provided. All checks ok. Recommend cleaning exhaust pipe.
Near Elliston, VA 24087
Uriah B.
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced ice box fan and ice door.
Near Rockport, TX 78382
John L.
Job Details: 02/06/2020
WASHER WHIRLPOOL WFC7500VW2 "Installed control board, unit will not do anything after installation. Can not access diagnostics mode, unit only locks and 3 LEDs remain on prewash, wash and rinse. Unit will not allow for any function. Called Techline spoke with Ed, explained issues havingwith unit. After reinstalling original board and running some tests, Techline suggests to replace motor control and possibly main control will need to be reordered and replaced. 7727071270 Requesting helper for this job.; ordrng 1 W10192965 (cntrl-elec) and 1 W10192972 (console) and 1 WPW10192966 (cntrl-elec)"
Near Roanoke, VA 24019
Uriah B.
Job Details: 02/06/2020
WASHER MAYTAG MVWC416FW1 Replaced control. Ran calibration and test cycle. All checks ok at this time.
Near Skidmore, TX 78389
John L.
Job Details: 02/06/2020
RANGE WHIRLPOOL WFC150M0EB "Inspected unit, unit has an f3 error. Oven sensor error, part sent out with was not part for this unit. Sending part back ordering correct parts needed to complete job.; ordrng 1 W10181986 (sensor) and 1 W10734615 (cntrl-elec)"
Near , TX 78382
John L.
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDF330PAHS2 "Ran diagnostics, received error 4 3 motor not running. Replaced motor, found new part was not able to seat in correctly which is causing a leaking issue. Tried to repeat motor assembly multiple times but issue remained. Will need to replace motor assembly to resolve issue.; ordrng 1 W11025157 (pump&motor)"
Near Roanoke, VA 24014
Uriah B.
Job Details: 02/06/2020
REFRIGERATOR MAYTAG MTB2156DEW Icemaker calling for water and ice cube tray had filled with water to the point of a large block frozen in it.Heating element may be failing. Icemaker went through harvest at time of call. Cx to observe. 4
Near Corpus Christi, TX 78414
Adam
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WG1202PH1 Inspection of unit shows garbage disposal non-responsive and clear of debris and obstruction. Replace garbage disposal to resolve issue. ; ordrng 1 W11315642 (disposer)
Near Robstown, TX 78380
John L.
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW5000DW2 "F5E2 lid lock fault, F1E2 motor fault. Ran test on lock, unit locked and unlocked then remained locked. Ran test on motor, unit cannot get motor to spin at max speed. Replace board, motor, and lock to resolve issues.; ordrng 1 W10006487 (motor-drve) and 1 W10682535 (latch) and 1 W10721967 (drive pulley) and 1 W10866250 (capacitor) and 1 W10916478 (cntrl-elec)"
Near Orange Grove, TX 78372
John L.
Job Details: 02/06/2020
DRYER MAYTAG MEDX655DW0 Clip on handle were broken ordering again to replace.; ordrng 1 W10714516 (handle)
Near Draper, VA 24324
Uriah B.
Job Details: 02/06/2020
WASHER MAYTAG MVWC565FW1 Replaced control. Ran calibration and auto test. All checks ok.
Near Salem, VA 24153
Chris S.
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 There was ice buildup on the fill tube causing the water divert into the ice bin. I removed the ice and instructed customer to observe If the issue persists we will replace the fill tube and heater. W11238340
Near Alice, TX 78332
Adam
Job Details: 02/06/2020
FREEZER WHIRLPOOL WZF34X18DW03 Inspection of unit shows freezer is in good condition but is failing to reach freezing temperatures. Replace compressor to resolve issue; ordrng 1 W10350564 (capacitor) and 1 W10709968 (drier-uv) and 1 W10796752 (start-dev) and 1 W11189854 (compressor)
Near Salem, VA 24153
Chris S.
Job Details: 02/06/2020
WASHER MAYTAG MVWC565FW1 The unit was stopped in a spin cycle and needed to be reset. I reset the unit and calibrated the unit as well. I instructed customer on various wash settings and general usage. All operations check ok.
Near Victoria, TX 77905
Michael
Job Details: 02/06/2020
WASHER MAYTAG MHW5630HC0 "The appliance wouldn’t allow me to get into diagnostics, unplugged the appliance for 5 minutes and plugged back in. I was able to get into diagnostics, no error codes, performed a quick wash diagnostics test, completed with no issues or error codes but it was making a loud screeching noise when it was spinning, bearings are bad, ordered tub assembly and rescheduled customer ; ordrng 1 W11287253 (TUB DRUM ASSEMBLY )"
Near Salem, VA 24153
Uriah B.
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 Replaced freezer icemaker. Replaced auger motor and shaft. All checks ok. Cx to observe.
Near Vinton, VA 24179
Uriah B.
Job Details: 02/06/2020
REFRIGERATOR KITCHENAID KSRA22CNSS01 Parts replaced. Parts under parts warranty.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/06/2020
BELLA JENN-AIR JFFCC72EFP02 Replaced UI control and fill tube with heater. Cx to observe.
Near Roanoke, VA 24018
Uriah B.
Job Details: 02/06/2020
KITCHEN KITCHENAID n/a Cx cancelled. Unit shut and is working again.
Near Roanoke, VA 24018
Uriah B.
Job Details: 02/06/2020
DRYER WHIRLPOOL WED4815EW1 Replaced handle. All checks ok.
Near Daleville, VA 24083
Chris S.
Job Details: 02/06/2020
KITCHEN WHIRLPOOL WDT750SAHZ0 Both the hinges weren’t installed correctly. I reinstalled the hinges and checked operation. All operations check ok.
Near Roanoke, VA 24019
Uriah B.
Job Details: 02/06/2020
COOKTOP MAYTAG MER8800FZ0 Glass top is melted. Needs new glass top. ; ordrng 1 W10691698 (cooktop)
Near Roanoke, VA 24016
Uriah B.
Job Details: 02/06/2020
REFRIG KITCHENAID KRMF706ESS01 Previously replaced freezer drawer brackets and evap fan motor with thermistors. W11249952. Motor evap.WPW10675033. Control board. Labor 98.75Policy adjust number. KOM3Lomap1. Parts only. ; ordrng 1 W11249952 (motor-evap) and 1 WPW10675033 (cntrl-elec)
Near Radford, VA 24141
Chris S.
Job Details: 02/06/2020
BELLA KITCHENAID KRFC704FBS00 I installed the drier and the evaporator. I pressurized the system and found no leaks. I pulled a vacuum and then charged the unit. The unit is cooling at this time. Customer will observe. I wrapped the thermistor in sealer gum. ; used 1 212643 (SEALER GUM) from stock
Near Roanoke, VA 24012
Uriah B.
Job Details: 02/06/2020
DRYER MAYTAG MEDB765FW0 "12.98kohms. Reading on thermistor, reading within range. Partial blockage of the exhaust vent. Needs to be cleaned. Needs to be professionally clean. If callback, pre order thermistors and control. ; O-emld tckt"
Near Troutville, VA 24175
Uriah B.
Job Details: 02/06/2020
KITCHEN WHIRLPOOL WDF330PAHW2 F8e2F10e1F6e2Found pump getting power but not running. Needs pump and motor and control. Cx needs later in afternoon if possible.; ordrng 1 W11025157 (pump&motor) and 1 W11087226 (control elec)
Near Radford, VA 24141
Uriah B.
Job Details: 02/06/2020
WASHER MAYTAG MVWC416FW0 No water coming through cold side of valve. Replaced valve. Ran calibration and auto test. All checks ok. ; used 1 W11210459 (VALVE) from stock
Near Radford, VA 24141
Uriah B.
Job Details: 02/06/2020
30' FDBM WHIRLPOOL WRF560SEYM05 Freezer evap fan was not running due to housing interference. Adjusted housing and fan is now running. Cx to observe.
Near Pulaski, VA 24301
Uriah B.
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found proper power to the inverter box. Inverter box seems to be intermittently quitting. If not approved. W11087200. Inverter; rqstng P&A on 1 W11087200 (invrtr-box), states that autho needed"
Near Roanoke, VA 24017
Uriah B.
Job Details: 02/06/2020
WASHER AMANA NTW4516FW3 Found drain not draining properly. Cleared debris. Adjusted drain hose. ; used 1 WP8567668 (TIE) from stock
Near Shawsville, VA 24162
Uriah B.
Job Details: 02/06/2020
FREEZER WHIRLPOOL WRF767SDEM01 Sealed back wall area with permagum. Cx to observe. ; used 1 212643 (PERMAGUM) from stock
Near Christiansburg, VA 24073
Uriah B.
Job Details: 02/06/2020
M/W OTR WHIRLPOOL WMH31017FB0 "Replaced control board and bulb holder. Also put new terminals on wiring as they were charred a bit. All checks ok. ; pckd up 1 W10210871 (holder,lamp) and 1 W10892389 (cntrl-elec)"
Near Salem, VA 24153
Chris S.
Job Details: 02/06/2020
DRYER WHIRLPOOL MEDB855DC4 There is an F3E1 error code indicating that the exhaust thermistor is shorted. Customer will call for a fresh dispatch. ; ordrng 1 WP8577274 (thermistor)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 02/06/2020
KITCHEN WHIRLPOOL KDTE104ESS3 "Replaced adjusters, positioner, clip, and dish rack adjuster."
Near Roanoke, VA 24019
Chris S.
Job Details: 02/06/2020
FRIDGE WHIRLPOOL WRS321SDHZ01 The fridge is warming up. The freezer is at 42 degrees. There is a leak in the sealed system. We will install an evaporator and drier. ; ordrng 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)
Near Little Rock, AR 72211
Doug M.
Job Details: 02/06/2020
REFRIG WHIRLPOOL WRF560SEYM05 "I have looked at this unit before at a different customers house almost 2 years prior,At that time found unit had been tampered with,wire harness to to start device has been cut and after market 3&1 start device has been installed,at that time tech line and partner team had been contact and both had said warranty has been voided per #77221879890,Home Depot has since sold this unit to this customer,called partner team to document,partner team said unit is passed warranty per #7727009461,customer to call Home Depot for resolution"
Near Salem, VA 24153
Uriah B.
Job Details: 02/06/2020
WASHER WHIRLPOOL MHW5630HW0 F0e5F5e3F0e2Control not sending power to the motor. Needs control. Need Chris to help with stacked unit. ; ordrng 1 W11322901 (cntrl-elec)
Near Roanoke, VA 24012
Uriah B.
Job Details: 02/06/2020
RANGE WHIRLPOOL wfe525s0jz0 Needs control panel. Dented. ; ordrng 1 W11175518 (panl-cntrl)
Near Dublin, VA 24084
Uriah B.
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW4816FW2 Belt squealing loudly and valve dripping by slowly; ordrng 1 W10721967 (drive pulley) and 1 W11210459 (valve) and 1 WPW10006384 (drive belt)
Near Little Rock, AR 72206
Doug M.
Job Details: 02/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit for not washing,performed service diagnostics found wash motor not starting,tested incoming voltage 120v checked ok,verified 120v to wash motor,diagnosed to need pump/motor assembly w11025157,customer doesn’t want to move forward at this time"
Near Hot Springs, AR 71913
Doug M.
Job Details: 02/06/2020
LAUNDRY MAYTAG MVWB865GW0 "Replaced water valve due to unit not fill properly,calibrated unit operation checks ok ,customer not available for signature"
Near Benton, AR 72019
Doug M.
Job Details: 02/06/2020
N/A N/A n/a "Inspected unit for no operation,tested incoming voltage 120v checked ok,found fuse on filter board shorted,replaced fuse plugged unit in spark came from filter board and shorted fuse again,diagnosed to need filter board and microcomputer ; ordrng 1 W10422269 (filter) and 1 WPW10496794 (cntrl-elec), used 1 W10138793 (FUSE) from stock"
Near Little Rock, AR 72209
Doug M.
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW4855HW1 "Replaced strike,found lid latch defective,replaced lid latch,latch will lock then unlock repeatedly,diagnosed to need main control and lid latch; ordrng 1 W11256099 (cntrl-elec) and 1 W11307244 (latch), used 1 W11307244 (LATCH) from stock"
Near Little Rock, AR 72209
Doug M.
Job Details: 02/06/2020
WASHER WHIRLPOOL WTW4855HW1 "Replaced strike,found lid latch defective,replaced lid latch,latch will lock then unlock repeatedly,diagnosed to need main control and lid latch; ordrng 1 W11256099 (cntrl-elec) and 1 W11307244 (latch), used 1 W11307244 (LATCH) from stock"
Near Little Rock, AR 72211
Doug M.
Job Details: 02/06/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Inspected unit for water dripping from dispenser after filling glass,found solenoid staying engaged causing water drip,diagnosed to need fill valve; ordrng 1 WPW10341320 (valve-inlt)"
Near Little Rock, AR 72223
Doug M.
Job Details: 02/06/2020
KITCHEN KITCHENAID KDTE334GPS0 "Replaced wheel assembly due to broken support,tested unit operation checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 02/06/2020
N/A N/A n/a "Inspected unit for burning,found wave guide cover burnt,found magnetron antenna burnt and burnt through wave guide,called tech line to verify unit is non repairable per file #7727069789"