Near San Antonio, TX 78254
Christian G.
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE550S0HZ0 "Issue stated by customer: oven had made beeping noise night prior and had displayed error code. Checked oven diagnostics, at room temperature oven sensor is reading at 250. Found bad resistance across sensor. Pulte has additional 1 year warranty. Ordering sensor to resolve issue.; ordrng 1 WPW10181986 (sensor)"
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 03/16/2020
WASHER AMANA NTW4516FW2 Upon arrival the unit would not power on. Unplugged the unit to reset and ran diagnostics. No error codes in diagnostics and the unit past automatic test cycle. No further issues at this time
Near San Antonio, TX 78258
Jim G.
Job Details: 03/16/2020
REFRIGERATOR JENNAIR JS48PPFXDA Customer is describing an issue wherein the freezingI contacted techline and spoke to Robert SR# 7727375531Advised to remove thermistor altogether and remove; ordrng 1 67003241 (MOTOR FAN)
Near San Antonio, TX 78212
Jesus C.
Job Details: 03/16/2020
ICEMAKER (STANDA WHIRLPOOL GI15NDXZS0 Installed new harness and ran cleaning solution through clean cycle. Water sensor reading good. No issues during diagnostics. Collected payment for part and cleaner. Will Schedule return visit to verify unit is working properly.
Near San Antonio, TX 78252
Richard G.
Job Details: 03/16/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Replaced fan motor. Tested to complete. Unit is good to go
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Checked refrigerator found roach infestation at compressor. Spoke to customer about infestation problem. Reported to cxc file number 7727282839
Near Universal City, TX 78148
Devon F.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint was unit would leak from dispenser asked cus do she notice a little after use ice she said yes instructed customer to check ice chute right after use and take ice out. Unit is operating as designed.
Near Schertz, TX 78108
Devon F.
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW7040DW1 Customer complaint was unit would get LF error code customer declined service because she thought I would have the part on the truck told her I had to order then come back she declined service.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/16/2020
DRYER MAYTAG MGD6630HC1 Called customer in route customer stated they no longer need service due to dryer not having a light installed to begin with. Checked parts lists to confirm customer also spoke to Maytag and confirmed no light. Job complete.
Near San Antonio, TX 78227
Christian G.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL EL88TRRWS03 Issue stated by customer: refridgerator is leaking from bottom of unit. Unit was running a bit warm @42 degrees. Found vents and coils caked up with lint. Cleaned vent coils and cleaned up excess water. Unit running cooler at 38 degrees now. Unit good. Informed customer of survey.
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/16/2020
OVEN ELECTRIC (D KITCHEN AID KODE500ESS04 Found issue to be a bad hinge and the bottom trim is also damaged. Ordering both parts to resolve issue.; ordrng 1 W10825778 (hinge-door) and 1 WPW10327377 (trim)
Near San Antonio, TX 78260
Devon F.
Job Details: 03/16/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display was unresponsive replaced console to resolve issue unit operating as designed.
Near San Antonio, TX 78237
Richard G.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced ice door and dispenser wiring. Unit is now humming again when the ice door is pressed, but the motor is not turning. Checked wiring, getting appropriate voltages. Reordering ice motor.; ordrng 1 W11310391 (MOTOR)"
Near Bulverde, TX 78163
Jim G.
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced sump motor assembly. Issue resolved.
Near Comfort, TX 78013
Tommy B.
Job Details: 03/16/2020
WASHER MAYTAG MVWB865GW0 Customer stated that the issue is the unit is dripping water constantly. Ran diagnostics and revealed error codes F3E2 F0E4. Replaced a new water inlet valve to resolve issue. Unit tested good now. Yes to survey.
Near Bulverde, TX 78163
Jim G.
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Determined that control did not correct issue. Motor and sump assembly is at fault. ; ordrng 1 W11087376 (pump&motor)
Near , TX 78009
Richard G.
Job Details: 03/16/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 "Replaced console, control, and wiring harness. Tested to complete. Unit is good to go. Spoke with customer about survey."
Near San Antonio, TX 78258
Devon F.
Job Details: 03/16/2020
ICEMAKER (STANDA KITCHEN AID KUID508ESS1 Customer complaint was unit would not make ice ran test for evap test failed called tech line they suggested it was a sealed system leak ordering dryer evap and compressor to resolve issue.; ordrng 1 4392065 (dryer repair kit) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)
Near San Antonio, TX 78247
Devon F.
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE334GPS0 Called customer he said he needs to reschedule for Tuesday set appointment for Tuesday
Near Cibolo, TX 78108
Devon F.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer complaint was unit would not cool and hear ticking found it was the start switch keeps trying to turn on compressor called tech line they suggested replacing starter switch to resolve issue 7727372478; ordrng 1 W11092533 (start-dev) and 1 WPW10350564 (capacitor)
Near San Antonio, TX 78257
Colton B.
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE204GPS0 Customer issue was dishes not drying. Rinse aid dispenser was empty and turned to lowest possible setting. Gave customer a sample pack of rinse aid and turned dispenser up to resolve issue.
Near San Antonio, TX 78257
Douglas H.
Job Details: 03/16/2020
WASHER ROPER RTW4516FW2 Last trip found unit missing hinge bearing. Installed bearing to resolve. Unit cleared for resale.
Near San Antonio, TX 78260
Douglas H.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Confirmed diagnosis of SS issue but not a leak, unit had restriction in the dryer. Replaced dryer. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Customer paid for all services up front. ; used 1 WPW10143759 (DRIER-HV) from stock"
Near Boerne, TX 78006
Tommy B.
Job Details: 03/16/2020
WASHER MAYTAG MVWB835DW4 Customer stated that the issue is the unit is making a loud knocking noise. Could not duplicate issue using manual tests for spin and agitate. Reviewed using care and proper loading and washing techniques with the customer. No further issues at this time. Yes to survey.
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW0 "Checked washer found actuator making grinding noise unable to switch from spin to agitate, replaced actuator with truck stock recalibrated washer no issues. No errors during testing or operation. Collected all fees. Job complete.; used 1 W10913953 (ACTUATOR) from stock"
Near Boerne, TX 78015
Colton B.
Job Details: 03/16/2020
REFRIGERATOR JENN-AIR JS48PPDUDE00 Refrigerator door needed to be replaced. Got a freezer door which will not solve problem. Ordering a new one to resolve issue. Part is PSP.; ordrng 1 W10800808 (dor-fip ss)
Near San Antonio, TX 78245
Richard G.
Job Details: 03/16/2020
ICEMAKER (STANDA KITCHENAID KUID308HPS00 Customer states the units are unavailable until Monday. Is requesting we return Monday morning.; schdld next appmnt for 3/16 MON !
Near San Antonio, TX 78245
Richard G.
Job Details: 03/16/2020
ICEMAKER (STANDA KITCHENAID KUIX335HPS00 Customer states the units are unavailable until Monday. Is requesting we return Monday morning.; schdld next appmnt for 3/16 MON !
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Checked refrigerator for water leaking none found. Spoke to customer about issue customer stated they had H2O light came on spoke to customer about what light is indicating filter replacement. No further issues to report at this time. Job complete.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/16/2020
DRYER WHIRLPOOL WED85HEFC1 Arrived at home customer stated issue is with dryer not washer customer provided proof of purchase unit is under warranty. Checked dryer found blower rattling ordering seals for rattling on blower. ; ordrng 1 697770 (seal) and 1 W10211899 (seal)
Near Boerne, TX 78006
Tommy B.
Job Details: 03/16/2020
COOKTOP GAS KITCHENAID KCGD506GSS00 Customer said the issue was that the burners stay clicking after the flame ignites. Observation is that the burners or igniting and then continuing to click even after moving out of the light position. Ordering a spark module and the valve assembly in order to resolve issues.; ordrng 1 W10818266 (manifold) and 1 WPW10475150 (module-spk)
Near Kingsville, TX 78363
Adam
Job Details: 03/16/2020
WASHER MAYTAG MVWB865GW0 Inspection of unit shows error code for Long fill no fill as well as spin limited by water temperature. Replace water valve to resolve issues
Near San Antonio, TX 78023
Colton B.
Job Details: 03/16/2020
DISHWASHER WHIRLPOOL WDF520PADM Customer issue is that dishwasher stinks and there is a nut missing from the kick plate. Ordering a new retainer to resolve issue. Recommended a fresh dish washer cleaner pods to help with smell. ; ordrng 1 WPW10503548 (retainer)
Near Corpus Christi, TX 78411
Adam
Job Details: 03/16/2020
RANGE KITCHENAID KFGD500ESS04 Sr#7727374220. Inspection of unit shows no error codes. After speaking with tech line was determined that oven control was set to Celsius and not Fahrenheit. Reset control to Fahrenheit issue resolved
Near Corpus Christi, TX 78413
Adam
Job Details: 03/16/2020
DRYER MAYTAG MEDX655DW1 Inspection of unit shows good voltage but bad airflow. Advise customer to clean out exhaust hose that runs through to the top of the second story. Also to replace or fix exhaust hose running from dryer to wall several spots along the hose have large increase is cutting off airflow completely. Issue resolved
Near Corpus Christi, TX 78412
John L.
Job Details: 03/16/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Installed components, issue resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 03/16/2020
RANGE AMANA ACR4303MFB3 "Installed components, issue resolved."
Near Corpus Christi, TX 78414
John L.
Job Details: 03/16/2020
REFRIGERATOR KITCHEN AID KRFC302ESS00 "Installed components, issue resolved."
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 03/16/2020
WASHER MAYTAG MVWB765FW3 "Previously diagnosed by tech 11, reordering gearcase. Checked washer found bad gearcase.; ordrng 1 W11393685 (GEARCASE)"
Near Corpus Christi, TX 78411
Adam
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed components tested unit issue resolved
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit having defrost issues in freezer evap. Replaced harness on last visit. Will need to replace control. ; ordrng 1 W10811365 (cntrl-elec)
Near Corpus Christi, TX 78412
Adam
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows no error codes. Customer was concerned with unit because city was working on waterline down the street and unit stopped working in the middle of them turning the water back on. Calibrated unit and ran verification cycle all functions work as designed. Issue resolved
Near Corpus Christi, TX 78404
Adam
Job Details: 03/16/2020
RANGE WHIRLPOOL UNCONFIRMED Arrived at location to get correct apartment number for unit in the process of talking to landlord landlord states he has replaced components on the unit already. And just to clarify I asked is the unit under warranty or not and he said yeah it is. Needless to say unit is no longer under warranty customer has worked and replaced components on unit. Have reached out to AE in regards to this issue. Issue resolved
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Checked refrigerator found control board not receiving proper voltage. Refrigerator and freezer giving high temperatures. Ordering control board to resolve issue.; ordrng 1 W11254945 ( ELECTRONIC CONTROL)
Near Port Aransas, TX 78373
John L.
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Inspected unit, all parts of unit functional. Noticed voltage low incoming from outlet. Issue not with unit."
Near Victoria, TX 77901
Michael
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed parts ordered, was able to get into diagnostics, the appliance is working normal. Leveled the appliance, no further issues. Customer has also paid in full"
Near Sinton, TX 78387
John L.
Job Details: 03/16/2020
WASHER MAYTAG MVWC565FW1 "Inspected unit, found capacitor was not connected. Reconnected capacitor. Issue resolved."
Near Portland, TX 78374
John L.
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW8040DW4 "Installed valves, issue has been resolved."
Near Portland, TX 78374
John L.
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics, had F8E1 long fill. Replaced valves, issue resolved."
Near Corpus Christi, TX 78410
Adam
Job Details: 03/16/2020
WASHER AMANA NTW4516FW3 Install component calibrated unit ran verification cycle issue resolved
Near Victoria, TX 77901
Michael
Job Details: 03/16/2020
WASHER AMANA NTW4516FW3 "Installed parts ordered, calibrated and tested the appliance, it’s spinning and working normal"
Near San Antonio, TX 78248
Douglas H.
Job Details: 03/16/2020
ICEMAKER (STANDA KITCHENAID KUID308ESS1 "There was an issue with receiving the part. Attempted to contact customer multiple times, got voicemail. Left message stating need to reschedule appointment for Monday. ; schdld next appmnt for 3/16 MON !"
Near Victoria, TX 77901
Michael
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "The left door wasn’t closing properly. The door mullion had come out from the top, removed and and put it back in properly, the door is closing normal"
Near Victoria, TX 77901
Michael
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Water leaking from underneath, found the water filter wasn’t inserted properly. The customer ordered the filter online, it’s not lining up properly, part number doesn’t match, gave the correct part number, no other leaks, customer paid SCF "
Near Victoria, TX 77905
Michael
Job Details: 03/16/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer stated the appliance was bouncing around all over the place. On the first trip the issue was a water issue, when I ran a quick wash it completed with no issues and didn’t indicate an issue on the spin cycle. Pulled the appliance out and found 3 of the shipping bolts were still in place, removed shipping bolts, tested the appliance on a spin and drain cycle, the appliance is spinning and working normal."
Near Corpus Christi, TX 78413
Adam
Job Details: 03/16/2020
DRYER MAYTAG MEDB835DW4 Sr#7727372977. Inspection of unit shows no error codes also unit is getting good voltage and excellent airflow. There is a vibrating or rattle at the end of cycle. Rattle or vibration is not there when running units on air fluff only. Replace heating element and housing to resolve issue. SR number above for troubleshooting the issue; ordrng 1 3387747 (element) and 1 W10891205 (box)
Near Victoria, TX 77904
Michael
Job Details: 03/16/2020
ICEMAKER KITCHENAID KUIC15NLTS "Turned appliance off at breaker, Installed pump harness and turned breaker back on, the appliance is working normal"
Near Corpus Christi, TX 78410
John L.
Job Details: 03/16/2020
REFRIGERATOR MAYTAG MSB27C2XAM "Inspected unit, issue with filter. Removed filter and works just fine. Place new filter on unit is working fine."
Near Vinton, VA 24179
Uriah B.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Could not reproduce noise in home. Fan running fine. All operations checks ok. Cx to observe.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/16/2020
DISHWASHER KITCHENAID KDTE104ESS3 Replaced pump and motor assembly. Ran diagnostics to check operation. All checks ok.
Near Daleville, VA 24083
Uriah B.
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE515S0JS0 Electric needs to be looked at. No 120V on left leg.
Near Victoria, TX 77901
Michael
Job Details: 03/16/2020
WASHER MAYTAG MVWC465HW2 "F0E5, F7E5, cleared error codes, tested everything per tech sheets, all checks out. The customer showed me some videos on what it was doing, it would power on and power off for hours and then finally shut off and stay locked. Voltage was good at outlet, and at appliance when I ran a diagnostics test. Ordered control to resolve issue ; ordrng 1 W11249158 (cntrl-elec)"
Near Daleville, VA 24083
Uriah B.
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRT541SZSDM00 Icemaker not working. Water not turned on to unit. All checks ok.
Near Roanoke, VA 24017
Uriah B.
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE320M0ES2 Right front burner is always on. Needs new switch as element because of sensor. Tie to secure wiring.; used 1 WP8567668 (TIE) from stock
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/16/2020
RANGE WHIRLPOOL WGE555S0BS02 Needs front right infinite switch. Front left is always on as well. WPW10441696. ; ordrng 1 WP7403P239-60 (switch) and 1 WPW10441696 (switch-inf)
Near Troutville, VA 24175
Uriah B.
Job Details: 03/16/2020
RANGE WHIRLPOOL WFE515S0ES0 Switch is severely charred and damaged and temp sensor is not reading properly. Needs switch and element for right front burner. Dual burner for front left also only works on high. Needs switch.Needs electric receptacle looked at by electrician as well. Connection to wall is not good. Left unit unplugged. ; rqstng P&A on 1 W11047722 (elmnt-surf) and 1 WP3149400 (switch-inf) and 1 WPW10434452 (switch-inf)
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Temp reading in the fridge is 43 Temp reading in the freezer is 33Temps are high and there is no ice production. Needs dye drier, RC evap per service pointer W10666205C. Special project S71233 for repair. RC Evap W10917531Compressor if needed: includes inverter. W10276644Dye drier: WPW10143759; ordrng 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
Near Roanoke, VA 24012
Chris S.
Job Details: 03/13/2020
RANGE WHIRLPOOL WGE745C0FS00 Initial preheat 358 at 1:25 pm. 330 at 1:32 pm. 357 at 1:35 pm. 334 at 1:41 pm. 358 at 1:44 pm. 335 at 1:49 pm. An average temperature of 345 degrees. I calibrated the temperature to + 30 degrees and the average temperature was 357 degrees. I than calibrated the unit to + 25 degrees. Customer will observe.
Near Vinton, VA 24179
Chris S.
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW4816FW1 There was some clothing underneath the belt shield causing the plastic to get hot. I removed the clothing and calibrated unit. I also secured the drain hose with wire tie. All operations check ok. ; used 1 WP8567668 (WIRE TIE ) from stock
Near Salem, VA 24153
Uriah B.
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replaced condenser fan. All checks ok.
Near Victoria, TX 77905
Michael
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW4816FW2 "F8E1, cleared error code, tested cold side on inlet valve, no water coming out,. Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes, appliance is working normal"
Near Victoria, TX 77905
Michael
Job Details: 03/13/2020
WASHER MAYTAG MVWB765FW2 "Called and spoke with the customer, he said he wasn’t home but would have someone meet me. Advised him of the SCF if he didn’t have extended warranty. He said he didn’t have his card to pay and would call back to reschedule"
Near , TX 78384
Adam
Job Details: 03/13/2020
RANGE MAYTAG MER8800FZ2 Install component issue resolved
Near Falfurrias, TX 78355
Adam
Job Details: 03/13/2020
DRYER MAYTAG MEDB835DW4 Inspection of unit shows error code for restricted airflow. Customer does have exhaust for dryer going down and underneath the home traveling about 20 to 25 feet. Informed customer this is where his problem is at and will need to change where airflow is coming out of the home. Issue resolved
Near San Diego, TX 78384
Adam
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 According to all information including closing papers for home shows unit as out of warranty. Customer does not wish to continue with repairs or diagnosis
Near Victoria, TX 77901
Michael
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW5000DW2 "Installed parts ordered, calibrated and performed a diagnostics test completed with no issues or error codes. Tested the spin cycle on manual test, it’s not shaking as much as it was"
Near Victoria, TX 77904
Michael
Job Details: 03/13/2020
WASHER WHIRLPOOL WET4024HW0 "Lid lock was just flashing, tested in diagnostics, lid lick wouldn’t activate. Removed lid and installed lid lock, still wouldn’t activate, installed control and tested the appliance, lid lock is working normal. Put into a spin cycle and the it powered off before it completed and wouldn’t unlock. Unplug appliance, removed lid again and unplugged lid lock and plugged back in, plugged appliance back in and it unlocked. Put into diagnostics and it would power off on the selections. Tested the outlet and voltage was fluctuating, scraped inside the outlet with the probes, checked voltage, voltage is good, tested selections in diagnostics, all good, ran a spin cycle again and it completed with no issues. Advised maintenance if it continues they would need to change out outlet or breaker"
Near Victoria, TX 77904
Michael
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW4816FW2 "The job was completed 02/23/2020, checked with RTM, its showing completed in their system."
Near Corpus Christi, TX 78410
John L.
Job Details: 03/13/2020
RANGE WHIRLPOOL WFG505M0BS3 "Installed glass, issue has been resolved."
Near Corpus Christi, TX 78413
Adam
Job Details: 03/13/2020
DRYER MAYTAG MEDC465HW0 Inspection of unit shows bad voltage coming into unit. Advise customer to contact professional electrician to resolve issue
Near Victoria, TX 77904
Michael
Job Details: 03/13/2020
MICROWAVE WHIRLPOOL WMH31017HZ "Found appliance, broken glass on the door, another company already diagnosed and ordered parts. Per RTM , another company has taken over."
Near Corpus Christi, TX 78404
John L.
Job Details: 03/13/2020
WASHER AMANA NTW4516FW3 "Unit had long fill errr, found cold side was off. Turned water on and issue was resolved."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/13/2020
RANGE JENN-AIR JIS1450DS1 Wiring is charred at terminal block. Needs new terminal block. W10246624 terminal block7103P027-60 nut (x8)W10655441 terminal block shield. (Not ordered)W10740211 main harness. (Not ordered); ordrng 8 WP7103P027-60 (nut)s and 1 WP8203546 (block-term)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/13/2020
MICROWAVE WHIRLPOOL WMH75021HZ1 W11186045. SS doorNeeds door. Needs Auth. ; rqstng P&A on 1 W11186045 (door/mw)
Near Corpus Christi, TX 78414
John L.
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed component, unit is cooling. Issue resolved."
Near Corpus Christi, TX 78410
John L.
Job Details: 03/13/2020
REFRIGERATOR MAYTAG MSB27C2XAM "Installed components, issue has been resolved."
Near Boerne, TX 78015
Douglas H.
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced UI per techline. Unit now functioning as designed. No further issues at this point. Yes to survey and leave behind.
Near Victoria, TX 77905
Michael
Job Details: 03/13/2020
WASHER MAYTAG MVWB765FW0 "Loud noise on spin cycle, no error codes, tested the spin cycle on manual test. The bearings are bad on the drive assembly, ordered part to resolve issue ; ordrng 1 W10811956 (drum assy)"
Near Boerne, TX 78006
Tommy B.
Job Details: 03/13/2020
OVEN ELECTRIC (D WHIRLPOOL WOS5TEC0HS01 Unit was stuck in demo mode. Showed customer how to set time and date and exit demo mode. Customer instructed and unit testing good now. No further issues at this time. Yes to survey.
Near Helotes, TX 78023
Douglas H.
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Confirmed diagnosis of faulty 3 way valve and control. Replaced both and installed dye drier. Vacuumed unit, held vacuum. Charged unit, held charge. Unit functioning as designed now. No further issues at this point. Yes to survey and leave behind. ; used 1 WPW10143759 (DRIER-HV) from stock"
Near Bulverde, TX 78163
Jim G.
Job Details: 03/13/2020
RANGE KITCHENAID KSIB900ESS1 Auth number KPALAwpl1Natalie Replaced all parts issue resolved. Unit tested properly.
Near San Antonio, TX 78230
Colton B.
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW4955HW1 Customer complaint is that agitator came off during a cycle. Issue believed to be that the bolt was not on tight enough. Tightened agitator to resolve issue. Tested agitation in diagnostics and agitator stayed tight. No damage to agitator or bolt was observed. Unit tested good.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/13/2020
DRYER WHIRLPOOL WED8500DW4 Af issue due to vent not appliance.
Near Comfort, TX 78013
Tommy B.
Job Details: 03/13/2020
DISHWASHER MAYTAG MDB8959SFZ4 Job was completed 03/11/2020
Near Corpus Christi, TX 78412
Adam
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDT970SAHW0 Sr#7727366590 arrived at customers home with door panel that was created and scheduled for installation. While in-mounting screws and studs from old door panel to reattach handle to new door panel screw that holds mounting stud in place sheared off inside mounting stud which in turn scraped paint from new panel. Understandably so customer was upset because she had stated she had already waited over a month for door panel to arrive. Customer would rather have door panel with scrape installed instead of original door panel that had dents because she did not wish to wait for new door panel to arrive. Ordering studs screws and set screws to resolve issue. Customer understands that no new door panel will be installed she opted to have scratched door panel installed. SR number is from customer service department.; ordrng 2 W10195726 (stud)s and 2 W10316572 (screw)s and 2 W10693137 (screw)s
Near San Antonio, TX 78245
Richard G.
Job Details: 03/13/2020
RANGE WHIRLPOOL WFG525S0HS1 "Replaced burner caps, two front burner valves, two front spuds, two front igniters, and two front burner heads. Tested to complete. Unit is good to go. Spoke with customer about survey."
Near San Antonio, TX 78254
Christian G.
Job Details: 03/13/2020
WASHER WHIRLPOOL WFW92HEFW0 Issue stated by customer: Washer Giving Error Code F1E1. Previously replaced controls. Replaced wiring harness to fully resolve issue. Unit tests good. Customer informed of survey.
Near Aransas Pass, TX 78336
John L.
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW8800YW1 "Installed component, but found unit has leak somewhere within the unit. Unable to determine if leak is coming from tub or tubings which have signs of wear. Replace all components to resolve leak issues.; rqstng P&A on 1 8533928 (screw) and 1 8533943 (screw) and 1 W10106990 (nozzel assy water) and 1 W10172146 (washer dispenser asm) and 1 W10172154 (washer dispenser asm) and 1 W10187307 (washer dispenser asm) and 1 W10222008 (filter) and 1 W10297450 (cover) and 1 W10325894 (heater) and 1 W10342320 (valve) and 1 W10356924 (basket) and 1 W10380698 (washplate) and 1 W10381077 (tub-outer)"
Near Corpus Christi, TX 78418
John L.
Job Details: 03/13/2020
WASHER MAYTAG MVWB835DW4 "Ran diagnostics F5E2 lid lock failure, F5E3 lid lock failure. Replace lid lock to resolve issue, unit also has issues with inputting commands. UI has input problems.; ordrng 1 W10787878 (latch) and 1 W11035070 (panel-cntl)"
Near San Antonio, TX 78245
Richard G.
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRT549SZDB00 Replaced control box and thermistor. Tested to complete. Unit is good to go.