Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 11/19/2019
ICEMAKER (STANDA KITCHEN AID KUIX535HBS00 Issue was that the ice maker intermittently loses power. Talked to DH on the way over who indicated that it is almost certainly a shorted drain pump. Unit displays all the signs he told me to look for. Ordering a new drain pump and returning Saturday.; ordrng 1 W10825875 (pump) and 1 W11325175 (PUMP)
Near Fredericksburg, TX 78624
Sherman
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found faulty control board and defrost heater. Unit will not go into diagnostics mode. Ordered parts to resolve issues. ; ordrng 1 W11220371 (DEFROST HEATER) and 1 W11387533 (CONTROL )
Near San Antonio, TX 78260
L
Job Details: 11/19/2019
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 W11107244 order wrong color. Need stainless (silver) #W11107244 if part is in by Thursday that will work better for costumer. Did ran oven for 20 minutes at 400. Both top and bottom. Unit did not turn off. ; ordrng 1 W11107244 (console)
Near San Antonio, TX 78201
Christian G.
Job Details: 11/19/2019
DRYER WHIRLPOOL WED6620HC0 Issue stated by customer: dryer not drying clothes fully. Ran dryer through diagnostic cycle. Passed. Heat temperatures tested good through 3 heat settings. Voltage tests good. Informed customer of wrinkle shield uses. Unit test good. Informed customer of survey.
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Checked dishwasher found drain pump intermittent, replaced drain pump water flowing as designed.no water left behind after diagnostics. Job complete."
Near San Antonio, TX 78254
Richard G.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint is that there are shelves missing from their refrigerator. States that these shelves did not come with the unit. Also states that when the icemaker filled with water, water started leaking from the filter area in the refrigerator. Also states there are dents and scratches on the refrigerator door. Informed customer that the dents and scratches are only covered for 30 days after purchase. States they told builder about it prior to moving into the home, but the builder has done nothing about it. Ordering refrigerator compartment shelf and freezer compartment shelf. Ordering filter housing.; ordrng 1 W11130202 (shelf-glas) and 1 WPW10394053 (housing) and 1 WPW10451873 (bin-cntlvr)"
Near San Antonio, TX 78258
Jim G.
Job Details: 11/19/2019
DRYER MAYTAG MEDB850YG0 Replaced rollers and idle pulls. Issue resolved. Survey prepped. ; used 1 4392065 (REPAIR-DRYER) from stock
Near San Antonio, TX 78254
Richard G.
Job Details: 11/19/2019
DRYER MAYTAG MED6630HC0 Customer complaint is of a vibrating when using the dryer. Found that the lint catcher housing is loose and noise stops when it is held together. Need to order housing and duct.; ordrng 1 W10906551 (moisture sensor kit) and 1 WPW10211896 (duct-lint)
Near San Antonio, TX 78245
Richard G.
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 Replaced control. Tested to complete. Unit is good to go.
Near Converse, TX 78109
S. L.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Removed bottom panel replaced connector with check valve. Adjusted door height tested dispenser icemaker and unit tests. All operations normal no leaks no noise customer declined email wants paper receipt mailed to her emailing office to do this..
Near Schertz, TX 78154
S. L.
Job Details: 11/19/2019
RANGE MAYTAG MER8700DS1 Bake element shorted snapped picture WP covering service fee labor parts only quoted 165.24 labor parts and tax customer declined he has 90 days if he decides otherwise. Advised of survey and paper.; rqstng P&A on 1 W10779716 (elmnt-bake)
Near San Antonio, TX 78240
Ivan B.
Job Details: 11/19/2019
REFRIGERATOR KITCHEN AID KBFN402ESS Door gasket is defective. It is not the correct size to fit the door even after stretching. Ordered replacement and rescheduled 11/25. Collected 113.66 for service call.; ordrng 1 W10871887 (DOOR GASKET)
Near San Antonio, TX 78228
Christian G.
Job Details: 11/19/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Issue stated by customer: ice maker not working. Replaced ice maker previously, verified ice maker motor turned and the ice maker called for water. Ordering control.; ordrng 1 W11114721 (cntrl-elec)"
Near San Antonio, TX 78221
Jesus C.
Job Details: 11/19/2019
DISHWASHER WHIRLPOOL WDF520PADM6 Tested dishwasher. No response from control. Good power to unit. Will need to order new control. ; ordrng 1 W10834738 (cntrl-elec)
Near San Antonio, TX 78260
L
Job Details: 11/19/2019
MICROWAVE OVEN KITCHENAID KMBS104ESS02 Complaint was unit making noise do to bad wheel support. Replace shaft and wheel support. Unit not making noise anymore. Job complete.
Near San Antonio, TX 78251
Justin
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Replaced evap cover and main control board, tested unit to complete. Should cool down within 24 to 48 hours."
Near San Antonio, TX 78201
Ivan B.
Job Details: 11/19/2019
RANGE WHIRLPOOL WFE505W0HS1 Left side burners not operating. Ordered elements and wiring harness. Rescheduled 11/21; ordrng 1 W10248261 (ELEMENT) and 1 W10275048 (ELEMENT) and 1 W11134603 (WIRING HARNESS )
Near San Antonio, TX 78230
Ivan B.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Checked refrigerator. Refrigerator cooling but freezer not. Freezer iced up. Ordered evaporator motor. Customer would ; ordrng 1 W10701003 (EVAP MOTOR)
Near San Antonio, TX 78247
Jim G.
Job Details: 11/19/2019
DISHWASHER MAYTAG MDB7759SAS1 Determined issue was UI. Will return to repair. ; ordrng 1 WPW10475777 (panel-cntl)
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/19/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 The parts for this call must be at the warehouse. This was a RS from Friday and I suppose sometime between the courier run on Friday and the reschedule for Monday the parts were not delivered. I spoke with the client and I set up an appointment for Wednesday. She is fine with any time of the day. I tried to call Two parties from the parts department but got no answer. Sent follow up text to parts department.; schdld next appmnt for 11/20 WED !
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 11/19/2019
DRYER MAYTAG MEDC215EW1 "Checked dryer found timer shorted, replaced timer ran cycle was not running. Found fuse burnt replaced, dryer working as designed no issues. Job complete.collected parts and labor fee.; used 1 WP3392519 (FUSE) from stock"
Near San Antonio, TX 78228
Christian G.
Job Details: 11/19/2019
DRYER MAYTAG MEDC465HW0 Customer did not have receipt or proof of purchase. Declined service(did not want to pay service fee).
Near Cibolo, TX 78108
S. L.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRS965CIAM00 Removed icemaker hosing disconnected water line defrosted fill tube heater attempted to remove fill tube can only move it 1 inch then it gets stuck after trying to remove it for 25 minutes came to conclusion that something wasnt right called tech line spoke to JK SR number 7726417661 he said to replace whole door assembly. Call when part comes in.; ordrng 1 W10472984 (dor-fip ss)
Near Cibolo, TX 78108
Jim G.
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 SR# 7726084879 replaced valve also recommended the filter be replaced as that might also be at fault. Issue resolved.
Near Pleasanton, TX 78064
Jesus C.
Job Details: 11/19/2019
WASHER WHIRLPOOL WFW75HEFW0 Customer complaint is unit would stop during a cycle with a SD error code showing. Other times display is off drain pump is running continuously and door is locked. Tested washer. Ran through diagnostic testing with no issues. No stored error codes. Found buildup inside of air trap and on drain filter. Cleaned out buildup. Ran washer through diagnostics. No issues during testing. Issues caused by debris buildup. Advised customer to run a clean washer cycle. Washer is working properly. Collected service fee. Job complete.
Near Benton, AR 72015
Doug M.
Job Details: 11/19/2019
N N wdf520padb7 "Inspected unit for water leak,found leak coming from center of door,found inner door warped causing leak,diagnosed to need inner door liner and vent gasket ; ordrng 1 W10860142 (door-inner) and 1 WP8269259 (gasket)"
Near San Antonio, TX 78251
Ezequiel V.
Job Details: 11/19/2019
WASHER WHIRLPOOL WTW4816FW2 "Checked washer found leak at valve, replaced inlet valve. Ran diagnostics no further leaks or issues. Job complete; used 1 W11210459 (VALVE) from stock"
Near Scott, AR 72142
Doug M.
Job Details: 11/19/2019
ICEMAKER KITCHENAID KUIX535HPS00 "While taking sealed system apart condenser line broke at aluminum copper connection,diagnosed to need condenser ; ordrng 1 WP2313624 (condenser)"
Near San Antonio, TX 78245
Richard G.
Job Details: 11/19/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Replaced console. Customer was able to connect unit to WiFi. Customer can monitor what the unit is doing from the app, but unable to set it remotely. He is going to contact technical support about the app. Unit is good to go."
Near San Antonio, TX 78256
Colton B.
Job Details: 11/19/2019
ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Issue was a no ice ice maker. Replaced recirculating pump to resolve issue. Part was CRPd. Unit testing good.
Near San Antonio, TX 78249
Colton B.
Job Details: 11/19/2019
RANGE AMANA AER6303MFS2 Issue was an F1E0 error code and a defective RR burner. Replaced control board and burner. Unit tested good. Customer took handle off door to get it in the house. This caused issue getting the door put back together. One of the trim pieces broke. Put door back on unit without trim pieces. Unit testing good.
Near Little Rock, AR 72206
Doug M.
Job Details: 11/19/2019
OVEN JENN-AIR JJW2727WS00 "Replaced upper and lower blowers due to f8e0 error code blowers running at low speed,tested unit operation checks ok ; pckd up 1 WPW10273666 (blower) and 1 WPW10273667 (blower)"
Near Conway, AR 72032
Doug M.
Job Details: 11/19/2019
WASHER WHIRLPOOL WTW4816FW2 "Replaced drive motor and gearcase due to noisy operation,tested unit operation checks ok"
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Used repair kit to fix crack in liner. No further issues. Tested to complete.
Near San Antonio, TX 78231
Jesus C.
Job Details: 11/18/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 Installed new freezer door gasket. Old seal on gasket. No issues during testing. Tested to complete.
Near , TX 78059
Justin
Job Details: 11/18/2019
WASHER MAYTAG MVWB835DW "Found code F6E2 stored in unit, console would engage diagnostics mode but would not advance into any of the test modes. Unit has a bad console and will need to be replaced. Replaced console and tested to complete."
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/18/2019
RANGE JENN-AIR JDRP648HL00 18 inch oven door was not installed correctly. It is now installed correctly. The door being ajar was causing the light to go off occasionally. Fully functional. Job complete.
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced door. Fully operational. Job complete.
Near Alamo Heights, TX 78209
Jesus C.
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW92HEFC0 Installed new door latch. Tested washer. Ran through diagnostic with no issues. No issues during testing. Tested to complete.
Near San Antonio, TX 78216
Steven G.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "After checking refrigerator after adding dye drier found leak at freezer evaporator, replaced evaporator vacuumed and charged unit everything checks ok at this time"
Near San Antonio, TX 78264
Ezequiel V.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW4816FW2 "Checked washer found error codeF8E1 long fill checked water pressure to washer cold water had a slow flow, hot was normal. Washer is working as designed. Advised customer on water pressure."
Near Comfort, TX 78013
Douglas H.
Job Details: 11/18/2019
FREEZER WHIRLPOOL WZF79R20DW Found faulty thermistor. Replaced faulty thermistor. Yes to survey and leave behind. ; used 1 W10902214 (THERMISTOR) from stock
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/18/2019
OVEN ELECTRIC (D KITCHENAID KEBS207SSS03 Replaced broiler element. No further issues at this point. Collected P&L.
Near San Antonio, TX 78239
Devon F.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW57ESVW0 Customer complaint was unit would agitate right in the beginning of cycle and at the end of cycle will leave clothes wet call tech line they suggested that it was the timer and the auto fill load sensor. Quoted customer 487.08 Customer declined and said she would buy a brand new one
Near Converse, TX 78109
Jim G.
Job Details: 11/18/2019
REFRIGERATOR AMANA ASI2575GRS01 Replaced door and hinges. Unit tested properly. Issue resolved.
Near Schertz, TX 78154
Jim G.
Job Details: 11/18/2019
WASHER MAYTAG MVWB765FW3 Confirmed water inlet issue. Diagnostics revealed LF error. Replaced water inlet valve from truck stock. Cleared error from diagnostics menu. Issue resolved. Please replenish part. ; used 1 W11165546 (VALVE) from stock
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/18/2019
WASHER MAYTAG MVWX655DW1 Found faulty water housing. Replaced. Calibrated and ran diagnostics on unit. No further issues at this point. Yes to survey and leave behind.
Near Floresville, TX 78114
Steven G.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Checked refrigerator replaced Evaporator cover and control board per service pointer checked operation unit working normal now
Near San Antonio, TX 78230
Ivan B.
Job Details: 11/18/2019
COOKTOP ELECTRIC WHIRLPOOL WCE55US0HS01 Replaced harness. Unit working properly now. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78260
L
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 Issue is soap is not dissolving all the way. Ran diagnostics no error codes. Ran a cycle and there’s good water flow to unit and spray arms. Notice there’s no hot water while unit running cycle. Call tech line to confirm that soap is not dissolving do to no hot water. Advice costumer to ran hot water sink before he run a cycle or to get hot water checked sr7726395022
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Found faulty evaporator fan. Replaced evaporator fan to resolve issues. No further issues at this point. Yes to survey and leave behind.
Near Schertz, TX 78154
Jim G.
Job Details: 11/18/2019
RANGE WHIRLPOOL WOS51EC0AS04 Performed a factory reset on the control. Also noticed units were in Celsius. Changed unit to Fahrenheit. Tested unit manually with laser thermometer. Issue resolved.
Near San Antonio, TX 78247
Shawn W.
Job Details: 11/18/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC7HB01 "Replaced console. Ran diagnostics, no errors. Conducted component checks . Fully functional. Job complete."
Near Schertz, TX 78154
Jim G.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW8040DW4 Confirmed LF error in diagnostics mode. Replaced water inlet valve. Cleared all error codes. Issue resolved. Survey prepped.
Near San Antonio, TX 78250
Christian G.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW8500DC0 Issue stated by customer: washer not starting. Replaced control and console. Ran unit through calibration test. No error code. Unit test good. Informed customer of survey.
Near San Antonio, TX 78251
Richard G.
Job Details: 11/18/2019
RANGE WHIRLPOOL WFE515S0EB2 Replaced front right surface element. Tested to complete. Unit is good to go.
Near San Antonio, TX 78254
Christian G.
Job Details: 11/18/2019
MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 Issue stated by customer: microwave door broke during stove use. Replaced microwave door. Unit test good. Informed customer of survey.
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW4816FW2 Found faulty water housing. Unit is under warranty. Customer provided proof. Replaced housing. Recalibrated and tested. No further issues at this point. Yes to survey and leave behind. ; used 1 WPW10683603 (VALVE) from stock
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW4950HW1 Changed wash plate out. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78258
Ivan B.
Job Details: 11/18/2019
OVEN ELECTRIC (D JENNAIR JJW8130DDS Changed temp sensor. Unit operating properly at this time.
Near San Antonio, TX 78258
Ivan B.
Job Details: 11/18/2019
WASHER MAYTAG MVWC360AW0 Replaced drain pump assembly. Unit operating properly now. No leaking. No further issues at this time.
Near Natalia, TX 78059
Justin
Job Details: 11/18/2019
RANGE MAYTAG MER8775AS0 "Had customer preheat oven to 350 about 27 minutes ago. Temperature on meter shows 256, raised the calibration up 20 degrees but the temp only raised to 275 on the temp probe. Will need to order temp sensor and bake element. Element is covered under extended warranty. Testing broil to see if temp sensor is working correctly. Broil temp on meter showed correctly on meter. Collect service call, 162.38 remaining balance ; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10181986 (sensor)"
Near San Antonio, TX 78251
Richard G.
Job Details: 11/18/2019
MW-HOOD COMBO KITCHENAID KMHC319ESS4 "Replaced magnetron, inlet cover, and thermostat. Tested to complete. Unit is good to go."
Near Schertz, TX 78154
Shawn W.
Job Details: 11/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 I arrived at the house to find the user interface showing PO for power outage. I checked the outlet and it was good. I replaced the control board and set it up. Noticed the freezer freezing. Defrosted the ice from the floor of the freezer. Noticed a huge gap on the freezer door. Had the thermometer in freezer reach 28 degrees before a started defrosting the ice sheet on the bottom. Checked water valve while dispensing water and found no leaks. The freezer was now taking a long time to cool. Reached 48 before I left. Tried to run diagnostics and it would not function properly. Reset the circuit breaker and tried to run it again and it was not functioning properly. I think this new control board is defective. My temp reading in the fresh food section reached 39 degrees before I left. I found oxidation on the tube going into the compressor. As per my original diagnosis we will need to have a sealed system tech come out. Order a new control board. Found
Near La Vernia, TX 78121
Steven G.
Job Details: 11/18/2019
RANGE WHIRLPOOL WGE745C0FS01 "Checked range found unit dead only clock was working pulled unit out and checked power found 240 volts and range was working when cord to wall outlet was moved lost power customer to replace wall outlet, range is ok"
Near San Antonio, TX 78253
Richard G.
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDF530PAYM3 "Replaced inner door, vent, inlet bezel, wiring harness, vent gasket and door gasket. Tested to complete. Unit is good to go."
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/18/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 "Changed out doors . Had a bad time with the left door. Had bad experience with Andy from Tech-Line. Called Nik for help. Nik got me on the right track, but the plastic putty knife, metal putty knife and thin screw driver could not gain a grip on the Assembly User Interface I needed to change out on the left door. I scratched the part and had previously broke a clip on the rail mulligan. Because I damaged the part and I had already been at the clients home for 4 hours, I decided to put the old door back in so she at least had a good refrigerator until I could get the damaged parts. Requesting, More experienced tech to go with me on the next visit to teach me how to do this correctly. I replaced the right door which will need to be trash. Part number in PVR does not match the number in service matters. I did not replace the left door it will need to be rescheduled. Part number in PVR does not match service matters. I will mark each as RS and let the
Near San Antonio, TX 78259
Ivan B.
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW94HEXW2 Replaced hose. Unit no longer leaking. No further issues at this time
Near San Antonio, TX 78250
Christian G.
Job Details: 11/18/2019
REFRIGERATOR JENN-AIR JFC2290REP00 "Issue stated by customer: fan making loud noise. Dampener motor replaced prior 01/26/19. Replaced housing around damper motor, replaced dampener unit. Replaced torn gasket on door. Unit test good. Informed customer of survey."
Near San Antonio, TX 78254
Christian G.
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Issue stated by customer: dishwasher smells. Replaced sump motor and drain pump. Ran unit through diagnostic test. No error codes. Unit test good. Informed customer of survey.
Near San Antonio, TX 78230
Ivan B.
Job Details: 11/18/2019
MW-HOOD COMBO KITCHENAID KMHS120ESS5 Interlock switch had broken times. Ordered replacement. Rescheduled ; ordrng 1 W11244490 (INTERLOCK SWITCH )
Near Bulverde, TX 78163
L
Job Details: 11/18/2019
REFRIGERATOR JENN-AIR JFX2897DRM02 Installed module. Unit light now working. Job complete
Near San Antonio, TX 78218
Steven G.
Job Details: 11/18/2019
COOKTOP ELECTRIC JENN-AIR JID4436ES00 "Checked cooktop added magnet over tech line still not working, called tech line and talked to Cathy she took notes and sent notes to engineer to see what is next step in fixing problem, will let Amanda know when I get Email ; saved tckt"
Near Floresville, TX 78114
Ezequiel V.
Job Details: 11/18/2019
WASHER MAYTAG MVWC415EW1 Checked washer found bad gear case . Cam nut was stripped. Broken shield. Replaced all components. Washer operating as designed. No error codes. Job complete; used 1 W10721967 (CAM) from stock
Near San Antonio, TX 78216
Devon F.
Job Details: 11/18/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Customer complaint was unit icemaker did not make ice replace icemaker unit is operating as designed
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Last trip found faulty motor. Replaced motor to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.
Near Selma, TX 78154
Devon F.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer complaint was unit was freezing in freezer compartment upon arrival tech noticed the freezer door seal was not sealing properly ordering new freezer gasket to resolve issue; ordrng 1 W10443316 (gasket-fip)
Near Saint Hedwig, TX 78152
Steven G.
Job Details: 11/18/2019
WASHER MAYTAG MVWB765FC3 Checked washer replaced agitator per SL ran cycle unit checks out ok at this time
Near San Antonio, TX 78258
L
Job Details: 11/18/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Gate code 1003. Issue is unit not dispensing water. Found bad water valve. Ordering new parts ; ordrng 1 W10341320 (inlet valve)
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/18/2019
DRYER WHIRLPOOL WED8900BC0 Checked dryer found vent to wall crushed. Moved unit forward. Ran diagnostics dryer checks good. Good heat to dryer. Job complete.
Near San Antonio, TX 78217
Devon F.
Job Details: 11/18/2019
WASHER MAYTAG MVWX655DW1 Customer complaint was unit would not advance through cycle upon arrival tech open part box and noticed that it was the wrong part rescheduling with customer for Friday with the right part; ordrng 1 W11116592 (cntrl-elec)
Near Kerrville, TX 78028
Douglas H.
Job Details: 11/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced freezer door. No further issues at this point.
Near San Antonio, TX 78253
Richard G.
Job Details: 11/18/2019
DRYER WHIRLPOOL WED49STBW1 "Customer complaint is that the metal cover for the control in the back of the dryer was outside of the white plastic of the console. Placed metal cover on the inside of the console. Customer also complained that the top of the dryer does not cover the sharp edges of the sides in the back. Informed customer that we cannot adjust the top of the dryer, as it would cause the top not be flush with the front of the dryer. Unit is good to go."
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 11/18/2019
WASHER WHIRLPOOL WTW4816FW1 Checked washer there was good hot water coming through valve. Good pressure. No error codes. Ran diagnostics multiple times no issues. Job complete. Verified with customer there is hot water in washer.
Near San Antonio, TX 78203
Ezequiel V.
Job Details: 11/18/2019
DRYER WHIRLPOOL WED6620HC0 Checked dryer found bad control and ACU replaced both. Ran dryer checks good. No error codes or further issues at this point. Job complete.
Near San Antonio, TX 78254
Christian G.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Issue stated by customers ice maker making ice but not dispensing. Found frost under and around ice peaked bin due to air leaking in. Ordering bracket gasket and ice door.; ordrng 1 W10765378 (bracket) and 1 W10781994 (door-ice)
Near San Antonio, TX 78253
Richard G.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Changed out door and icemaker. Tested to complete. Unit went through harvest cycle and called for water. Collected labor. Unit is good to go.
Near Adkins, TX 78101
Steven G.
Job Details: 11/18/2019
REFRIGERATOR KITCHEN AID KFIS29BBMS00 Checked refrigerator found freon leak in refrigerator evaporator went to replace parts box had evaporator housing but no evaporator reordered please check next part to make sure it’s all good ; ordrng 1 W10917531 (EVAPORATOR )
Near San Antonio, TX 78232
Jim G.
Job Details: 11/18/2019
MICROWAVE OVEN JENN-AIR JMW2427DS01 The wrong model number was programmed into the oven. Reprogrammed to proper model number. Issue resolved.
Near San Antonio, TX 78204
Jesus C.
Job Details: 11/18/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 Installed new door. All functions are working. No issues during testing. Tested to complete.
Near San Antonio, TX 78210
Jesus C.
Job Details: 11/18/2019
RANGE MAYTAG MER8600DE0 Installed new bake and broil element. Tested range. Both elements are working properly. No further issues during testing. Tested to complete.
Near Saint Hedwig, TX 78152
Steven G.
Job Details: 11/18/2019
WASHER MAYTAG MVWB765FC3 Checked washer replaced agitator per SL ran cycle unit checks out ok at this time
Near San Antonio, TX 78260
L
Job Details: 11/18/2019
DRYER AMANA NED4655EW1 Unit not turning on. Found motor is not responding. ; ordrng 1 W10396029 (asm mtr)
Near San Antonio, TX 78224
Jesus C.
Job Details: 11/18/2019
DRYER ROPER RED4516FW0 Gave cord to customer. Collected payment for part. Job complete.
Near San Antonio, TX 78260
L
Job Details: 11/18/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Check heater element again it had contuniaty to it. Control board not checking 120 to element. Ordering control board. ; ordrng 1 3371618 (sub 661566) and 1 W10913611 (cntrl-elec)
Near San Antonio, TX 78260
Jim G.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 Replaced both door gaskets. Issue resolved.
Near San Antonio, TX 78218
Jim G.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRT108FZDB05 Replaced harness. Control was not correct size but it appears the issue is resolved.
Near San Antonio, TX 78261
Jim G.
Job Details: 11/18/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Replaced housing which include water filter line heater assembly which I believe was the core of the issue. Also used sealant to close gaps in near the joints where the filler housing case meets the cabinet. Issue resolved.
Near San Antonio, TX 78260
L
Job Details: 11/18/2019
WASHER WHIRLPOOL WFW8400TW03 "Issue unit making noise when spinning. Found unit need new pulley and belt Ordering parts; ordrng 1 8533999 (nut) and 1 8540088C (pulley) and 1 8540101 (belt,drive)"
Near Ingleside, TX 78362
John L.
Job Details: 11/18/2019
DRYER ROPER RED4516FW "Installed components to dryer, tested after install. No more noise. Issue resolved."