Near Roanoke, VA 24012
Uriah B.
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Compressor is constantly running. Needs new control board. WPW10589838. Control board. 309.04Labor: 72.45; ordrng 1 WPW10589838 (cntrl-elec)
Near Troutville, VA 24175
Uriah B.
Job Details: 03/12/2020
WASHER MAYTAG MVWB865GW0 Agitator bent. Needs agitator. ; ordrng 1 W11161960 (agitator)
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/12/2020
MICROWAVE WHIRLPOOL WMH32519HZ2 "Same problem as before. Needs new control, holder, and bulb. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL BOARD)"
Near Max Meadows, VA 24360
Uriah B.
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW4816FW2 F8e1F2e1F7e5Found water inlet valve malfunctioning. Needs inlet valve. ; ordrng 1 W11210459 (valve)
Near Pulaski, VA 24301
Uriah B.
Job Details: 03/12/2020
DRYER WHIRLPOOL WED5000DW2 Timer very hard to turn. Needs new timer. ; ordrng 1 WPW10185992 (timer)
Near Orange Grove, TX 78372
John L.
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Replaced screw, issue has been resolved."
Near Sandia, TX 78383
John L.
Job Details: 03/12/2020
MICROWAVE MAYTAG MMV4206FZ "Installed components, tested after installation. Unit heats. Issue resolved."
Near Corpus Christi, TX 78413
John L.
Job Details: 03/12/2020
REFRIGERATOR AMANA ASI2575GRS01 "Damaged tubing causing leaks, able to remove damage and set tubing. Issue resolved."
Near Alice, TX 78332
Adam
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed components tested unit issue resolved
Near Kenedy, TX 78119
Michael
Job Details: 03/12/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Removed microwave and Installed parts ordered, put microwave back in place and ran the microwave for 6 minutes. The appliance didn’t didn’t cut off or blow the breaker."
Near Corpus Christi, TX 78413
John L.
Job Details: 03/12/2020
WASHER MAYTAG MVWB765FW3 "Installed components, tested after installation. Issue resolved."
Near Alice, TX 78332
Adam
Job Details: 03/12/2020
WASHER MAYTAG MVWB765FW3 Installed components calibrated units ran verification cycle issue resolved.
Near Robstown, TX 78380
Adam
Job Details: 03/12/2020
DRYER AMANA NED4655EW1 Install components tested unit issue resolved
Near Victoria, TX 77904
Michael
Job Details: 03/12/2020
WASHER MAYTAG MHW5100DW0 "Installed part ordered, tested appliance, it’s draining and working normal"
Near Corpus Christi, TX 78415
Adam
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Install components tested unit issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 03/12/2020
WASHER MAYTAG MVWC565FW1 Inspection of unit shows multiple error codes. Lid lock failure. unbalanced load. over suds. water temperature failure. Lid not open between cycles. Address these issues with customer as they showed. Lid lock itself was pushed down and out of place on units repositioned lock tested issue resolved. Unbalanced load is due to customers having units on very unlevel ground inside shed advise customer will have to level floor before you can even try to level the unit. Also advise customer that hot and cold hose need to be reversed. And over says issue advise customer to run two or three cycles with no clothing or detergent to flush system but only after leveling unit and switching hot and cold water hoses. Issue resolved
Near San Antonio, TX 78254
Christian G.
Job Details: 03/11/2020
DRYER MAYTAG MEDB835DC4 "Issue stated; physical damage to console, top and door. Console ordered didn’t come with fascia. Ordering fascia to complete job.; ordrng 2 W10596965 (plug)s and 1 W11158457 (overlay)"
Near San Antonio, TX 78230
Steven G.
Job Details: 03/11/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked refrigerator after two weeks did not find a freon leak, advised Techline went over pressures all good advised from tech line to change gas valve and drier, will wait till door comes in, to let refrigerator run longer to make sure there is no leak.; ordrng 1 W10634642 (valve)"
Near San Antonio, TX 78249
Christian G.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Issue stated by customer: dishwasher door was getting stuck after start and handle would come off due to pulling door loose. Please see pics. Found bracket had stripped. Replaced bracket. Ordering parts for door. ; ordrng 2 W10826179 (screw)s and 1 W11087377 (panel) and 2 W11157086 (stud)s and 1 W11391973 (HANDLE)
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Checked refrigerator found light module with led burnt out not truning on. Ordering new light module to resolve issue.; ordrng 1 W10866538 (module)
Near San Antonio, TX 78226
Jesus C.
Job Details: 03/11/2020
WASHER MAYTAG MHW6000XG2 Customer not available for appointment. Will reschedule. ; schdld next appmnt for 3/12 THU !
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDT710PAHB0 Checked dishwasher found lower spray arm not spinning. Checked for voltage at control board voltage intermittent. Ordering new control board to resolve issue. Ordering motor and pump just in case. ; ordrng 1 W10605057 (pump&motor) and 1 W11082514 (cntrl-elec)
Near San Antonio, TX 78225
Jesus C.
Job Details: 03/11/2020
WASHER MAYTAG MVWX655DW1 Use authorization. MP97Y00AP1. Tested washer. Will not spin. Basket is slipping during testing. Found teeth in basket are worn. Will need to replace basket. Had to break washplate in order to remove basket. Will need to replace washplate. Collected service fee. Will collect labor next visit. ; ordrng 1 W10752719 (basket) and 1 W10902814 (washplate)
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 03/11/2020
REFRIGERATOR MAYTAG MFI2266AES Checked refrigerator replaced part for customer upon replacing found reservoir vibrating ordering new filter reservoir to resolve issue.collected service call fee. Remaining balance of 225.97; ordrng 1 WP12956202 (reservoir)
Near San Antonio, TX 78258
Devon F.
Job Details: 03/11/2020
ICEMAKER (STANDA WHIRLPOOL KUID508ESS1 "Customer complaint was unit would not make ice ran unit to see problem water is not recirculating, replaced recirculating pump to resolve issue unit operating as designed. Collected 452.72 for parts labor and service call card."
Near San Antonio, TX 78231
Ezequiel V.
Job Details: 03/11/2020
DISHWASHER MAYTAG MDB4949SHZ1 Replaced control board on dishwasher. Ran diagnostics testing no issues ran normal cycle no issues. No error codes found during testing or operation. Job complete.
Near San Antonio, TX 78257
Colton B.
Job Details: 03/11/2020
DRYER WHIRLPOOL WED6620HC1 Issue was a rattling noise from dryer. Installed noise reduction kit on blower housing. Unit now runs quietly.
Near San Antonio, TX 78253
Justin
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Found the freezer fan making the noise customer is hearing, will need fan blade and motor harness for unit. ; ordrng 1 W11224591 (motor-evap) and 1 WP67006337 (blade- fan)"
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/11/2020
DRYER WHIRLPOOL WED92HEFW1 Use the dryer repair kit and replaced the wheels the pulley and the belt to resolve noise issues. Also vacuumed out all of the lint. Unit tested good now with no further issues at this time.
Near San Antonio, TX 78258
Colton B.
Job Details: 03/11/2020
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 "Issue is a burning smell coming from oven and smoke from gasket. Smell coming from oven is consistent with a new oven. Customer had video of smoke coming from gasket. No damage to the gasket found. Called techline about smell and smoke (SR7727344032), techline said that it can be consistent with new oven units. No stored error codes. Unit working as intended."
Near Windcrest, TX 78239
S. L.
Job Details: 03/11/2020
WASHER MAYTAG MVWB765FW3 "Removed basket agitator top panel removed rotor shifter replaced gear case reassembled cleared error code for,locked rotor and ran calibration and test cycle all operations normal no leaks unit functions as designed and no error codes. Codes advised of survey and paper."
Near San Antonio, TX 78209
Steven G.
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW4 "Checked washer ran diagnostics found off balance cleared codes ran test cycles everything checked checks ok, customer had off balanced load went over loading everything is ok."
Near San Antonio, TX 78245
Justin
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Unit showing bi-metal open, also not seeing the damper open up much during test. Will need motor harness fan for freezer, thermistor for freezer. Will need to order control board and damper. ; rqstng P&A on 1 W10316760 (thermistor) and 1 W10861655 (harns-wire) and 1 W11035841 (cntrl-elec) and 1 W11164593 (diffuser) and 1 WP2315549 (evap fan motor)"
Near Converse, TX 78109
S. L.
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW4950HW1 Found splutch rubbing on pulley making loud noise replaced splutch tested all operations normal called tech line to report findings and repair. Spoke to Kathy sr number 7727345500. Job complete; used 1 W10721967 (CAM) from stock
Near San Antonio, TX 78250
Christian G.
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Issue stated by customer: ice maker only made a small batch of ice. Previously replaced ice maker, found no ice in bin. Lines not frozen, jumped ice maker, no response. No response in diagnostics either. Replaced unit with truck stock. Ice maker harvest cycle completed and filled. Told customer I’d call at he end of the day to see if any ice has dropped.; used 1 WPW10300026 (ICE MAKER) from stock"
Near San Antonio, TX 78209
Steven G.
Job Details: 03/11/2020
DRYER MAYTAG MEDX655DW1 "Checked dryer found sanitize cycle is working properly, customer was thinking of a steam cycle, which this model does not have, everything checked ok."
Near San Antonio, TX 78254
Richard G.
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint is that the same issue has returned. Unit is not advancing cycles. Entered diagnostics and found error codes F8E1 no fill/long fill, F0E5 off balance load detected. Ran automatic test and one of the valves is barely pushing out water. Valve is damaged. Ordering valve.; ordrng 1 W11038689 (valve)"
Near San Antonio, TX 78245
Richard G.
Job Details: 03/11/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer complaint is that the unit has stopped working again. Found a bad fuse. Replaced the fuse but as soon as the unit was plugged in, the new fuse blew. Tested magnetron, hc diode, thermostat, transformer and capacitor. Not getting appropriate readings on any of the components. Reordering.; ordrng 1 W10138793 (fuse) and 1 W10269232 (thermostat) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/11/2020
DRYER WHIRLPOOL WED9200SQ1 Collected with 69163. Customer stated the unit was mailing noise. Could not duplicate the issue in the home. Collected service call.
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/11/2020
DRYER MAYTAG MEDB835DC4 Old blower wheel was cracked. Installed new blower wheel. Ran dryer. Noise is gone. No issues during testing. Tested to complete.
Near Boerne, TX 78006
Colton B.
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW5 "Issue is that the unit is shutting down mid cycle. Ran diagnostics and got F3E2 and F4E0 water temperature error codes. Checked resistance on valve thermistor and got low readings. Replaced valve, readings now check good. Left survey flyer behind."
Near Spring Branch, TX 78070
Douglas H.
Job Details: 03/11/2020
DISHWASHER KITCHENAID KDTM404ESS2 Customer video recorded noise. Based on video it sounds like spray arm is hitting lower rack. Lower spray is still in place as when I was last here. Calling techline due to reoccurring noise issue. Spoke with Adrian. He stated since spray is installed correctly there isn’t anything else that he can do for me. At one point he suggested to replacing of lower spray arm Incase was damaged previously. 7726775130Ordering spray arm to resolveGate code 4498; ordrng 1 W10860176 (arm-spray)
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/11/2020
WASHER MAYTAG MVWB865GC0 Replaced faulty water inlet regulator. Survey prepped fcc
Near Boerne, TX 78015
Douglas H.
Job Details: 03/11/2020
DISHWASHER KITCHENAID KDTE204GPS0 Complaint of sometimes functioning properly and sometime it doesn’t. Ran diagnostics testing to check errors and test functions. Unit functioning as designed other than intermittent use. Found f1e2 software malfunction. Ordering electronic control and UI to resolve the issues. ; ordrng 1 W11165146 (console) and 1 W11305303 (cntrl-elec)
Near San Antonio, TX 78259
Devon F.
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint was unit would freeze sometimes checked air baffle control door opens and closes replaced UI panel to resolve issue unit is operating as designed.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/11/2020
WASHER WHIRLPOOL WFW5620HW0 Checked diagnostics mode and found an issue with oversuds-ing (F0E2) I confirmed with techline spoke to Scott SR# 7727345035 who also confirmed oversuds error would point to too much or wrong type of detergent. Verified that hoses are installed properly.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/11/2020
RANGE KITCHENAID KSGG700EBS1 Replaced blower. Unit tested properly.
Near San Antonio, TX 78260
Devon F.
Job Details: 03/11/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit would turn black everyday ordering new console to resolve issue.; ordrng 1 W11351998 (CONSOLE)
Near Kirby, TX 78219
Steven G.
Job Details: 03/11/2020
DISHWASHER MAYTAG MDB7749AWQ2 Checked dishwasher found water leaking from left corner when spray-arm would pass ordering parts ; ordrng 1 8268937 (inlet-air) and 1 W10077898 (suport-arm) and 1 W10240183 (arm-spray)
Near San Antonio, TX 78203
Jesus C.
Job Details: 03/11/2020
DRYER MAYTAG MEDB765FW0 Tested dryer. Noise during tumble. Found roller on back was making noise. Shaft for roller has burs on it. Filed down burs. Reinstalled rollers. Tested dryer. Noise is gone. No further issues. Tested to complete.
Near San Antonio, TX 78260
Devon F.
Job Details: 03/11/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Customer complaint was unit would not make ice tech noticed during operation the water valve is pumping water way too slow and I ran it for an hour barely got frost pattern and no harvest. ran diagnostics got error code for the bin thermistor faulty called tech line they suggested it was a sealed system problem 7727347575 also spoke with Doug he told me to order evap just in case.; ordrng 1 W10843121 (filter dryer) and 1 WPW10218037 (evaporator) and 1 WPW10511923 (thermistor) and 1 WPW10605286 (compressor)
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/11/2020
REFRIGERATOR KITCHEN AID JFC2290VEM8 Defrosted freezer. Cleared obstruction from the drain. Issue resolved.
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/11/2020
WASHER WHIRLPOOL WFW9200SQA11 Customer stated that the issue with the door is locked. Diagnostics revealed errors F22 F20. Checked the water inlet for obstructions and kinks. Unlocked door using manual release inside compartment. Unit testing good now with no further issues at this time.
Near Boerne, TX 78015
Douglas H.
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW8040DW4 "Unit had f8e1 long fill error, f3e2 inlet temp fault. Found issue to be faulty water valve caused by build up from softener. Explain to customer the cause of the issue and advised to have plumber check softener. Replaced valve to resolve the issue. Unit testing good now no further issues at this point. Yes to survey and leave behind."
Near , TX 78253
Justin
Job Details: 03/11/2020
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Found screen blacked out, need to order control board for unit as well. Was able to perform a factory rest but didn’t help much. ; ordrng 1 W11261165 (cntrl-elec)"
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 03/11/2020
WASHER AMANA NTW4516FW3 Customer stated that the issue is the unit is not completing cycles. Will fill but not run. No error codes in diagnostics. Unit will not begin automatic test cycle. Ordering control to resolve issue. ; ordrng 1 W11170317 (cntrl-elec)
Near San Antonio, TX 78266
S. L.
Job Details: 03/11/2020
DRYER WHIRLPOOL WED6600VU0 Found squeaky idler pulley repair kit from van pulley does not match. Needs pulley and bracket customer declined repair quoted tax service fee labor and part collected service fee good for 90 days.; rqstng P&A on 1 8547174V (pulley-idr)
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM01 Last trip found faulty EVAP motor & harness. Replaced EVAP motor and harness after defrosting unit to resolve the issue. Collected P&L plus tax.
Near San Antonio, TX 78245
Justin
Job Details: 03/11/2020
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS "Found unit not making noise, reset settings by doing a factory reset. Got the unit to start making noise now. Went over touch screen sensitivities with customer and to ensure they didn’t have wet hands while selecting options."
Near Boerne, TX 78006
Douglas H.
Job Details: 03/11/2020
RANGE WHIRLPOOL WEE510S0FS1 Complaint of not coming on. Upon arrival found unit was in sabbath mode. Disengaged sabbath mode and educated customer on how to remove from sabbath. Also let customer know that isn’t covered under warranty. Collected Sc
Near Boerne, TX 78006
Douglas H.
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW5000DW1 Unit making loud grinding noise and leaking. Found issue to be faulty gearcase also found f7e5 shifter fault. Replaced gearcase and shifter to resolve the issue. Unit performing as designed now. Also educated customer on proper cleaning of unit. No further issues at this point. Yes to survey and leave behind. ; used 1 W10913953 (ACTUATOR) from stock
Near San Antonio, TX 78256
Colton B.
Job Details: 03/11/2020
ICEMAKER (STANDA KITCHENAID KUIX305ESS1 "Issue was ice maker making too much ice. Resistance on bin thermistor did not read correctly. Replaced bin thermistor to resolve issue. Collected for SC and part. Customer not happy with previous repairs, so I didn’t charge labor to make customer happy."
Near San Antonio, TX 78230
Colton B.
Job Details: 03/11/2020
ICEMAKER (STANDA SCOTSMAN CU50GA-1A "Customer issue in no ice production. Replaced spray pump, unit now works as intended. Unit tested good. Made sure that gravity drain was correctly installed. Collected labor since customer bought part on their own."
Near San Antonio, TX 78232
Jim G.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Replaced sump and motor assembly. Unit tested properly thereafter. Collected parts & labor.
Near San Antonio, TX 78245
Richard G.
Job Details: 03/11/2020
OVEN ELECTRIC (D KITCHENAID KOSC504ESS01 "Customer complaint is that the trim and vent have broken off. Also screws for trim are missing. Ordering trim, vent, and screws.; ordrng 1 W10144984 (trim) and 1 W11193481 (vent-oven) and 2 WP4449743 (screw)s and 1 WPW10144983 (trim)"
Near Schertz, TX 78108
S. L.
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW4 Removed top tub ring broke washplate replaced gearcase reassembled with new washplate calibrated tested no errors all operations normal. No leaks unit working as designed.
Near San Antonio, TX 78218
Steven G.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL JDB3610AWX "Checked dishwasher found unit working normal found crack and button exposed, checked on new control panel 99002473 part is NLA advised customer to put clear tape over buttons and expect to get another year to two out of product"
Near San Antonio, TX 78254
Christian G.
Job Details: 03/11/2020
OVEN GAS WHIRLPOOL WFG320M0BS3 Issue stated: oven door had shattered and showed damage on right side panel. Ordering door part and side panel.; ordrng 1 W10816993 (panel-side) and 1 W11104748 (gasket-wnd) and 1 W11176456 (glass-door) and 1 W11209792 (trim-door) and 1 W11209792 (trim-door RIGHT)
Near San Antonio, TX 78242
Richard G.
Job Details: 03/11/2020
WASHER MAYTAG MVWC465HW2 Replaced washplate and gearcase. Tested to complete. Unit is good to go.
Near Corpus Christi, TX 78410
John L.
Job Details: 03/11/2020
REFRIGERATOR JENN-AIR JFC2089BEP00 "Installed component, while installing found that bracket was broken and could cause issues down the line. Will need to replace to resolve this issue. Customer will pay in full when job is complete.; ordrng 1 W10284692 (bracket) and 1 W10284693 (bracket)"
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 03/11/2020
REFRIGERATOR AMANA TRI21VE Swapped thermostat with new part to resolve cooling issues. Unit testing good now. Collected parts and labor.
Near Corpus Christi, TX 78412
Adam
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Inspection of unit shows large crack in the bottom of ice container crack is forming because water leaking from icemaker pooling in bottom of ice container freezing and then when the customer goes to dispense ice auger is breaking container. Replace icemaker and ice container to resolve issue; ordrng 1 W10300022 (icemaker) and 1 W10508644 (harns-wire) and 1 W10558424 (ice container,comp)"
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Swapped out frozen and broken fill tube to ice,Aled to resolve dispenser and ice issues. Unit testing good now with no further issues at this time."
Near Rockport, TX 78382
John L.
Job Details: 03/11/2020
RANGE JENN-AIR JDRP436WP03 "Inspected unit, issue with sensor and thermostats. Replace sensors to resolve these issues.; ordrng 2 4449751 (thermostat,hi limit)s and 2 W10131825 (sensor)s"
Near Port Aransas, TX 78373
Adam
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Despite repeated phone calls to customer was unable to contact no voicemail option call would just fall off then hang up. Arrived at property Head maintenance man stayed with me to diagnose units and give me access. Icemaker continues to drip into ice tray freezing into one large block. Replaced water valve and icemaker to resolve issue; ordrng 1 W10420083 (valve) and 1 W10793298 (icemaker)
Near Converse, TX 78109
Steven G.
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW1 "Checked washer ran diagnostics found no fault codes ran cycle found unit washing and spinning properly, went over loading instructions with customer washer is working normal and no abnormal sounds, washer is ok."
Near San Antonio, TX 78245
Richard G.
Job Details: 03/11/2020
WASHER AMANA NTW4516FW3 Called customer. Says to cancel appointment. Unit is operational.
Near Portland, TX 78374
John L.
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW8040DW4 "Ran diagnostics on unit, F8E1 long fill, F3E2 water temperature. Ran test on valves, cold and hot valves do not function. Valves do get power but do not dispense. Replace to resolve.; ordrng 1 W10758829 (valve)"
Near San Antonio, TX 78247
Devon F.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Customer complaint was unit would not drain disconnected hose found nothing put hose back on disposal unit is draining unit is operating as designed.
Near San Antonio, TX 78254
Christian G.
Job Details: 03/11/2020
DRYER MAYTAG MEDB855DC4 "Issue stated by customer: dryer making whining knocking noise. Pulled dryer apart completely and found article of clothing in blower wheel. Removed. Unit tests good. No error codes, no extra noises. Informed customer of survey."
Near Corpus Christi, TX 78410
John L.
Job Details: 03/11/2020
WASHER MAYTAG WTW7500GC0 "Inspected unit, unit had no codes. Ran test on valves. All valves on unit working. Unit doesn’t fill to proper levels, possible issue with control. Also unit as bearing issue within gearcase, will need to replace to resolve.; ordrng 1 W10868473 (gearcase) and 1 W11040850 (cntrl-elec)"
Near Boerne, TX 78006
Tommy B.
Job Details: 03/11/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Swapped out console to resolve function issues. Unit testing good now. Checked diagnostics for correct software. Yes to survey.
Near Victoria, TX 77901
Michael
Job Details: 03/11/2020
WASHER AMANA NTW4516FW3 "The gearcase is leaking oil, ordered parts and rescheduled customer ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11255272 (gearcase) and 1 WPW10427633 (pulley shield)"
Near San Antonio, TX 78247
Devon F.
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint was unit leaking unit not stop making ice and ice would clump together replaced ice maker and seal to resolve issue unit operating as designed.
Near San Antonio, TX 78210
Jesus C.
Job Details: 03/11/2020
WASHER MAYTAG MVWC565FW2 "Customer has two complaints. Washer is not level, and noise during agitate. Advised customer leveling does not fall under warranty. Called CXC to document. Sr 7727335395. Found noise issue coming from agitator. Agitator was loose. Tightened agitator down. Noise issue is gone. No further issues during testing. Unit is working properly. Tested to complete."
Near Victoria, TX 77901
Michael
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL n/a "Called and spoke with customer, said her fiancé had rescheduled it for Friday. Didn’t see it rescheduled, scheduled for Friday per customer ; schdld next appmnt for 3/13 FRI !"
Near San Antonio, TX 78203
Ezequiel V.
Job Details: 03/11/2020
WASHER AMANA NTW4516FW3 Checked washer found drain hose not installed correctly reinstalled drain hose ran washer found no error codes no issues draining spinning or filling. Job complete.
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 03/11/2020
WASHER WHIRLPOOL WFW75HEFW0 Checked washer found debris in dispenser housing removed debris ran washer no issues filling spinning or draining. No error codes found during testing or operation. Job complete.
Near Schertz, TX 78154
S. L.
Job Details: 03/11/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Dispatch was wrong this is for wall oven. Found unit not heating. Removed unit found thermostat on back open, replaced with truck stock thermostat tested unit all operations normal.Advised of survey and paper.; used 1 WP4449751 (THRMST-FIX) from stock"
Near San Antonio, TX 78221
Jesus C.
Job Details: 03/11/2020
WASHER MAYTAG MVWC565FW1 Tested washer . F5E2 error code. Door latch not locking. Replaced latch. Lid is locking. Ran wash cycle. Door locking. No further issues. Tested to complete. ; used 1 W11307244 (LATCH) from stock
Near San Antonio, TX 78221
Jesus C.
Job Details: 03/11/2020
RANGE WHIRLPOOL WFG520S0FS0 Installed new knob. Collected payment. Job complete
Near San Antonio, TX 78210
Jesus C.
Job Details: 03/11/2020
DRYER MAYTAG MEDC465HW0 Complaint is dryer is making noise. Tested unit. Found noise coming from blower wheel. Wheel is loose and vibrating excessively. Tightened blower wheel. Tested dryer again. Noise is gone. No further issues. Tested to complete.
Near Corpus Christi, TX 78411
Adam
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRT348FMEB00 Install components tested unit issue resolved
Near Corpus Christi, TX 78404
Adam
Job Details: 03/11/2020
WASHER MAYTAG MVWB865GW0 Cell component calibrated unit ran verification cycle issue is resolved. I did advise customer that drain hose for units was too low to the ground and he would have to shorten hose or raise off the ground.
Near Corpus Christi, TX 78412
Adam
Job Details: 03/11/2020
RANGE AMANA ACR4303MFB3 Install components tested unit issue resolved.
Near Orange Grove, TX 78372
John L.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 "Installed all components, issue has been resolved."
Near Corpus Christi, TX 78415
Adam
Job Details: 03/11/2020
WASHER MAYTAG UNCONFIRMED Customer was well aware that unit was out of warranty even though she stated on the phone she was told product was under Manufacturing warranty arrived at location serial number starts with 821 which would clearly put the units well out of the one-year Manufacturing warranty. Product out of warranty customer declined any further service
Near Corpus Christi, TX 78417
Adam
Job Details: 03/11/2020
DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows bad voltage coming into unit. Advise customer to contact professional electrician to resolve issue.
Near Rockport, TX 78382
John L.
Job Details: 03/11/2020
RANGE WHIRLPOOL ACR4303MFW3 "Installed component, issue resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 03/11/2020
DRYER WHIRLPOOL WED7500GC0 "Replaced all components to door, issue has been resolved"