Near Stockdale, TX 78160
S. L.
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE515S0EB1 Customer states unit under extended warranty do not have dispatch advised to contact home depot for further assistance on getting repair.
Near Lakehills, TX 78063
Douglas H.
Job Details: 12/10/2019
COOKTOP ELECTRIC KITCHENAID KICU509XBL00 "Right side showing f47 error. Customer stated error came up while boiling a big pot of pasta. Calling techline per notes. Spoke with Butch. He stated could be installation or cook ware issue is probably why it keeps blowing the fuse. He stated to replace module, UI and large burner. Sr 7726598208 Reoccurring issue under 90 days. Still covered. ; ordrng 1 W10857232 (module) and 1 WPW10396549 (hotplate) and 1 WPW10396615 (display)"
Near San Antonio, TX 78253
Richard G.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced outside dw panel. Unit is good to go.
Near San Antonio, TX 78254
Colton B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXF02 "Ordered the water hose water hose. Need to order inlet valve to filter hose. Left valve unplugged and water turned off to prevent leaking. Put mounting screws on door, but handle was broke, need to order a handle and setting screws. Also customer complained of freezing food in refrigerator compartment. Bumped up temps in freezer a few degrees. Will check effectiveness on return visit. New quote for all parts and labor. ; ordrng 1 W11366418 (SETTING SCREWS) and 1 WPW10279882 (tube-water) and 1 WPW10670421 (handle)"
Near San Antonio, TX 78247
Devon F.
Job Details: 12/10/2019
THIN-TWIN 24' LE WHIRLPOOL WET4027HW0 Customer complaint was unit wouldn’t advance through cycle got error code for motor ran manual test mode for spin test failed ordering new motor to resolve issue.; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)
Near San Antonio, TX 78218
Christian G.
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDPE334GPS0 Issue stated by customer: dishwasher leaking. Replaced sump motor. Unit test good. Found cracked feed tube. Ordering more parts.; ordrng 1 W10753069 (tube-feed)
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Checked refrigerator no issues good cooling. Ran diagnostics test no issues during testing all modes operational. Job complete.
Near Bandera, TX 78003
Douglas H.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED6620HC0 Unit making squealing noise. Found cause to be blown roller bearing. Used dryer repair kit from stock to resolve the issue. Unit performing as designed with normal noise. No further issues at this point. Yes to survey and leave behind. Unit is under warranty per serial number and proof of purchase. ; used 1 4392067 (REPAIR) from stock
Near San Antonio, TX 78218
Jim G.
Job Details: 12/10/2019
RANGE MAYTAG MER6600FZ0 Confirmed voltage irregularities at the control. Ordering both element and control. Hidden bake element seems to have issues heating as well. Light is also out. ; ordrng 1 8009 (light bulb) and 1 W11092468 (cntrl-elec) and 1 WP9755770 (elmnt-bake)
Near San Antonio, TX 78261
Ivan B.
Job Details: 12/10/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01 Water leakage was being caused by slight frost building on the slide racks and then melting. Raised the temperature of the freezer one setting per job aid. Issue should be resolved. Customer will call if any further issues. Collected 113.66 on a card.
Near San Antonio, TX 78260
L
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue was unit not cooling. Found compressor not running good. No frosted pattern in the Evap. Called tech line Sr 7726591025. Was told to get order a dryer or new compressor since it seems compressor is not working as design. Send seal system tech. ; ordrng 1 W10756020 (compressor)
Near Helotes, TX 78023
Tommy B.
Job Details: 12/10/2019
WASHER WHIRLPOOL MVWB765FW3 Diagnose a faulty valve. No cold water in manual test. No error codes. New water inlet valve needed. ; ordrng 1 W11165546 (valve)
Near Helotes, TX 78023
Tommy B.
Job Details: 12/10/2019
WASHER WHIRLPOOL MVWB765FW3 Diagnose a faulty valve. No cold water in manual test. No error codes. New water inlet valve needed. ; ordrng 1 W11165546 (valve)
Near San Antonio, TX 78253
Justin
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "After talking with customer, it seems the Light switch got caught on something and pulled the connector off of the wire terminal. The model number is actually WRF757SDEM00 not WRF757SDEM01 need different led board. ; ordrng 1 WPW10306786 (invrtr-box)"
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked dishwasher found sump not seated properly attempted to seat correctly unable to seat. Ordering new sump for repair.; ordrng 1 W10445975 (hose) and 1 W10455268 (sump) and 1 W10538166 (grommet)
Near San Antonio, TX 78254
Christian G.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: ice maker not working. Ice maker was replaced twice previously. Replaced control. Unit test good. Informed customer of survey.
Near Corpus Christi, TX 78414
Adam
Job Details: 12/10/2019
WASHER MAYTAG MVWX655DW1 Customer has declined any service unit is out of warranty
Near Portland, TX 78374
John L.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit, found issue with vent assembly on unit. Leaks when unit is in use, small defects on ventilation components which does not seal properly. Replace these items to resolve. Customer will be out the following week but will be back by the 16th of Dec.; ordrng 1 8269259 (gasket,vent) and 1 W10319027 (spray arm) and 1 W10329609 (vent) and 1 W10671924 (deflector)"
Near Victoria, TX 77905
Michael
Job Details: 12/10/2019
WASHER WHIRLPOOL MHW5630HW0 "The bellow had a tear in it causing it to leak, ordered part and rescheduled customer ; ordrng 1 W11314648 (bellow)"
Near Rockport, TX 78382
John L.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed components, fan turning and cycling air. Issue resolved."
Near Rockport, TX 78382
John L.
Job Details: 12/10/2019
RANGE JENN-AIR JDRP436WP03 "Inspected unit, ran several test unit never made any noises. No issues as of now."
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
RANGE JENN-AIR n/a "I was at the location 12/05/19 for the refrigerator, when I went to work on the appliance I notice the screws were rusted therefore unable to remove the burners, advised the customer, said not to worry about it at this time, didn’t work on the appliance and no charge to the customer"
Near Ingleside, TX 78362
John L.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Installed components, could not complete ticket. New icemaker did not come with a cover. Will need to order to complete ticket.; ordrng 1 W10290556 (cover-frnt)"
Near Port Aransas, TX 78373
John L.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed component, issue resolved issue."
Near Victoria, TX 77901
Michael
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "The ice maker is leaking from the bottom creating ice cycles, didn’t have one in truck stock, ordered part and rescheduled customer ; ordrng 1 WPW10300022 (icemaker)"
Near Corpus Christi, TX 78414
Adam
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL ADB1400AGS1 "Apt.1013. Inspection of unit shows water leaking out of front door panel. Believed leak is originating from where dispenser assembly meets inner door replace both to resolve issue.; ordrng 1 W10254545 (gasket,vent) and 1 W10274908 (door-inner) and 1 W10428217 (dispenser assy)"
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
RANGE WHIRLPOOL WEE730H0DS0 "F8E0 error code, cleared out error code and tried to power on, , will not power on gives the same error code, ordered part to resolve issue ; ordrng 1 W11107275 (fan-blwr)"
Near Victoria, TX 77901
Michael
Job Details: 12/10/2019
DRYER WHIRLPOOL MED5500FW0 "F4E3 error code, cleared error code and powered on the appliance, the drum was struggling to turn. Removed front panel and blower cover found a big clump of lint inside the blower not allowing it to spin. Cleaned out the lint from inside the cover and blower, and replaced the front panel. Went outside and found the outside vent to the house was also clogged up at vent cover, cleaned out and powered up the appliance,the appliance is heating and working normal"
Near Corpus Christi, TX 78412
Adam
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DW4 Stall component calibrated unit issue result
Near Corpus Christi, TX 78416
John L.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED5000DW2 "Installed parts, tested unit after install. Unit ran quite, issue may be resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 12/10/2019
WASHER MAYTAG MVWC565FW0 Inspection of unit shows error code for too much soap. Also manually and automatic test of the unit show agitator is free spinning from shaft of gear case. Agitator has fused to post of gear case unable to separate the two. Replace gear case agitator capacitor clutch actuator and cam to resolve issue. Job will require authorization.; rqstJng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10821990 (agitator)
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ1 "Ice maker isn’t making ice, or very little. Tested the ice maker and the wheel timer is getting stuck and not completing rotation, also the motor is ad on ice bin, ordered parts to resolve ; rqstng P&A on 1 W10562191 (ice-contnr) and 1 WPW10300024 (icemaker)"
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
WASHER MAYTAG MVWB855DC3 "Installed parts, calibrated and performed a diagnostics test, the appliance is working normal."
Near Corpus Christi, TX 78415
Adam
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Install component issue resolved.
Near Portland, TX 78374
John L.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED5000DW2 "Installed drum, issue resolved."
Near Corpus Christi, TX 78414
Adam
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Sr# 7726592180. Inspection of unit shows damage to liner of refrigerator compartment where shelf would mount two. Also customer States something with the shelves never looked quite right after looking at parts diagram it shows customer was in fact missing snack drawer and shelf for that drawer. Spoke with partner team technician named Andy has deemed the part as pex due to the breaking in that liner. SR number above.
Near Corpus Christi, TX 78411
Adam
Job Details: 12/10/2019
DISHWASHER MAYTAG MDB4949SDE3 Customer has opted to replace entire unit instead of having original repaired. Returning one pump motor and drain hose to vendor and. Job is complete. Job should be billed accordingly.
Near Rockport, TX 78382
John L.
Job Details: 12/10/2019
MICROWAVE WHIRLPOOL WMH31017HZ3 "Inspected unit, ran unit. Found issue with magnetron, also diode has popped. Replace these components to resolve issue.; ordrng 1 W10754299 (magnetron) and 1 W10754523 (transformr) and 1 W10832024 (thrmst-fix) and 1 W11222648 (diode)"
Near Victoria, TX 77904
John L.
Job Details: 12/10/2019
UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed compressor, issue resolved."
Near Port Aransas, TX 78373
Adam
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Inspection of unit shows no error codes. Further inspection shows teeth for upper spray arm have been stripped out. Replace spray arm to resolve issue; ordrng 1 W10448645 (arm-spray)
Near Rockport, TX 78382
John L.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit, icemaker has an e2 lost position error.; ordrng 1 W10682576 (heater) and 1 W10746960 (icemaker)"
Near Port Lavaca, TX 77979
Michael
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW6620HW0 "F5E4error code, cleared error code and performed a diagnostics test, completed with no issues or error codes, appliance is working normal."
Near Victoria, TX 77904
John L.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, found fridge evaporator to be frozen over. Issue with harness, also fan and damper damaged due to ice. Replace to resolve this issue.; ordrng 1 W10248595 (control) and 1 W10389152 (support) and 1 W10799425 (harns-wire) and 1 W10811364 (cntrl-elec)"
Near Victoria, TX 77904
Michael
Job Details: 12/10/2019
WASHER MAYTAG MVWC565FW2 "F8E1 error code, tested the inlet valve, the cold side isn’t opened up. Ordered inlet valve and rescheduled customer.; ordrng 1 W11038689 (valve)"
Near Port Lavaca, TX 77979
Michael
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW8500DR2 "After speaking with Erica at Aaron’s advising her the appliance was out of warranty and someone would be responsible for the SC + P&L, she declined, did not service the appliance"
Near Blacksburg, VA 24060
Chris S.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 I installed the inverter box and checked operation. All operations check ok. Customer also stated that he freezer hadn’t been freezing the ice cream hard enough even when set to 0 degrees. If issue persists after this repair we need to replace the control board and the freezer thermistor.
Near Port Lavaca, TX 77979
Michael
Job Details: 12/10/2019
DRYER WHIRLPOOL WED6620HW0 "Ran the dryer, it is heating, attempted a diagnostics test but it would not allow me to, went into test 1 key/encoder test, shows stuck keys, ordered UI and the control just in case, rescheduled the customer; ordrng 1 W11350214 (CONTROL) and 1 W11370450 (CONSOLE )"
Near Odem, TX 78370
Adam
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW5000DW2 Inspection of unit shows no error codes but manual testing of lid lock will not engage neither will automatic test also volume of water entering unit during manual test cycle is very poor customer does state they have low water pressure. Ordering lid lock and water valve to resolve issue; ordrng 1 W10682535 (latch)
Near Alice, TX 78332
Adam
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DW0 Inspection of unit shows error code for off-balance. Trying to run the unit through automatic test cycle shows impeller binding up and not spinning loud humming coming from units. Replace gear case stater rotor clutch and basket to resolve issue. I believe job will require authorization; rqstng P&A on 1 W10447973 (clutch) and 1 W10447975 (slider) and 1 W10447976 (drive asm) and 1 W10447979 (rotor) and 1 W10530674 (valve) and 1 W10579778 (stator) and 1 W10586079 (basket asm) and 1 W10599423 (valve) and 1 W10609480 (washplate) and 1 W10625252 (screw) and 1 W10636382 (screw)
Near District D-01, VA 24073
Uriah B.
Job Details: 12/10/2019
DRYER MAYTAG MEDB835DW4 Replaced blower wheel. All check ok at this time.
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced FC led module. All checks ok at this time.
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced 5hermistors, evap cover, and control board. All checks ok."
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 12/10/2019
WASHER MAYTAG MVWX600XW0 F7E1F7E7Found very weak motor. Needs motor and capacitor. ; ordrng 1 W10804664 (capacitor) and 1 W10836348 (motor-drve)
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/10/2019
DRYER MAYTAG MED5630HC0 "Replaced inlet thermistor, exhaust thermistor, and cutoff. All checks ok at this time. If callback, next step is control board."
Near Roanoke, VA 24017
Chris S.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW4816FW2 There are no error codes at this time. I did a diagnostic cycle and recalibrated the washer. Instructed customer on using the correct settings. Customer will observe.
Near Roanoke, VA 24019
Chris S.
Job Details: 12/10/2019
FREEZER WHIRLPOOL WRX988SIBM03 I was unable to recreate the noise while I’m here. From listening to the customer I think the noise may be coming from the refrigerant circulating in the sealed system but can’t be sure. Customer will observe.
Near Hollins, VA 24019
Chris S.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL MDB4709PAW1 The wiring harness shorted out at the control board causing the plastic to melt from the heat. Customer will not repair the unit. I’m unsure of the initial cause of the wiring short.
Near Roanoke, VA 24019
Chris S.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The freezer temperature is at 5 degrees which it was set at 5 degrees. Instructed customer on temperature settings and ice production. Customer will continue to observe.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found irregular frost pattern on freezer evap. Sealed system most likely has a leak. Chris suspects the evaporator. Quoted evap job as follows. Cx did not want to proceed with the work at this time. W10836706. Evap. 243.19W10843121. Drier. 36.92Labor. 349.99
Near Roanoke, VA 24019
Uriah B.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Replaced led module. All checks ok at this time.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 12/10/2019
LAUNDRY WHIRLPOOL WTW4855HW Wrong unit dispatched
Near Roanoke, VA 24019
Chris S.
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDPE334GPS0 The garbage disposal has recently been installed and the drain cap wasn’t removed. I removed the drain cap and checked operation. All operations check ok.
Near Salem, VA 24153
Chris S.
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE540H0AS1 Element has not come in yet. ; schdld next appmnt for 12/10 TUE 12-5
Near Salem, VA 24153
Chris S.
Job Details: 12/10/2019
WASHER MAYTAG MVWB765FW3 Gearcase is noisy and has a bit of play in the main shaft. Will replace the gearcase. ; ordrng 1 W11393685 (GEARCASE )
Near Christiansburg, VA 24073
Chris S.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS586FLDM01 The water filter wasn’t installed properly. I installed the filter and checked operation. All operations check ok.
Near Christiansburg, VA 24073
Chris S.
Job Details: 12/10/2019
DRYER MAYTAG MEDC215EW1 The dryer is reaching the expected temperature. I checked wire harness and secured with a wire tie. Advised customer to have the vent cleaned. ; used 1 WP8567668 (WIRE TIE ) from stock
Near Pulaski, VA 24301
Uriah B.
Job Details: 12/10/2019
REF WHIR n/a Merry XMas!
Near Dublin, VA 24084
Uriah B.
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DW0 F9e1F9e2F0e5F7e0Did not behave quite right in manual test when put into drain. But went through diagnostics fine and behaved correctly after the first attempt. Drain seems ok at this time. Attempted to lock lid and nothing happened though all controls are working otherwise. Control locked lid after reset. Needs control and possibly lid lock.W10810403. Lid lockW11100602. ControlCx to call Maytag to see if they can help.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 12/10/2019
DRYER WHIRLPOOL WED4850HW0 Found back felt gasket fallen off the drum. Needs new drum and bulkhead. Plan to come back dec 27th. ; ordrng 1 W10828431 (bulkhead) and 1 W10899578 (drum)
Near Christiansburg, VA 24073
Uriah B.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found power to control board, but no response from the board. Disconnecting UI from the board gave no drain response from the board either. No dc components seemed to be drawing too much from the board. Needs new control. Unit stopped before completing cycle. Would like drain on hand as well. ; ordrng 1 W10876537 (drain pump) and 1 W11305308 (cntrl-elec)"
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/10/2019
WASHER MAYTAG MVWC465HW2 F8e1Checked wire harness connections. Checked operation in auto test cycle.. reset and recalibrated the unit. Hot water off to the unit. Cx trying to run on cold temp setting. ; used 1 WP8567668 (TIE) from stock
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/10/2019
WASHER CROSLEY VAW3584GW1 Valve had leak. Replaced valve. All checks ok at this time. Unable to test completely because no power or water access where unit was at time of service. ; used 1 W11210459 (VALVE) from stock
Near Troutville, VA 24175
Uriah B.
Job Details: 12/10/2019
KITCHEN WHIRLPOOL WDTA50SAHZ0 Needs upper rack adjusters. Ordering. ; ordrng 1 W10712395 (adjuster)
Near Hollins, VA 24019
Uriah B.
Job Details: 12/10/2019
RANGE WHIRLPOOL JES9750AAS "12001656. Sensor.Temps reading below what they should be. Nothing showing wrong, but sensor most likely causing issue. Control is discontinued. Cx to observe after temp adjust."
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/10/2019
FREEZER WHIRLPOOL WRS325FDAM02 Drain was clogged. Cleared drain and reinserted the bail arm on the icemaker. Cx to observe.
Near Little Rock, AR 72210
Doug M.
Job Details: 12/10/2019
RANGE WHIRLPOOL WOS51ES4ES00 "Replaced thermal fuse at board,replaced oven control and thermal fuse in rear of unit due to shorting after self clean,tested unit operation checks ok ; pckd up 1 WP9759243 (thrmst-fix)"
Near Wytheville, VA 24382
Uriah B.
Job Details: 12/10/2019
DRYER ROPER RED4516FW0 Checked wire harness connections. Checked operation in fluff and in heated dry. Found unit operating as intended. Found that airflow was not optimal. Cleared duct and all checks ok.
Near Little Rock, AR 72210
Doug M.
Job Details: 12/10/2019
LAUNDRY WHIRLPOOL WTW7040DW0 "Inspected for damaged washplate,found teeth on washplate and on drive shaft are worn not allowing unit to agitate correctly,spanner nut and screw are also damaged due to rust,diagnosed to need washplate,gearcase,spanner nut and screw; rqstng P&A on 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)"
Near Hot Springs, AR 71901
Doug M.
Job Details: 12/10/2019
M/W OTR UNKNOWN UMV1160CB3 "Replaced control panel and microcomputer due to only 30 second function was the only operation on unit,tested unit operation checks ok"
Near Conway, AR 72034
Doug M.
Job Details: 12/10/2019
WASHER ROPER RTW4516FW2 "Inspected unit for making knocking noise,performed service diagnostics found noise customer is hearing is the shifter pulling into place between agitate and spin,informed customer that this normal on this model,verified normal operation unit checks ok"
Near Little Rock, AR 72223
Doug M.
Job Details: 12/10/2019
FREEZER WHIRLPOOL WRF767SDEM01 "Inspected unit for fresh food section no cooling,performed temp test found 57.2 degrees in refrigerator and 7 degrees in freezer,performed service diagnostics found in step fresh food evaporator does not have frost pattern and capillary tube is vibrating at 2.97 amps,when valve switches to freezer full frost pattern on freezer evaporator then amp drops to 1.78,diagnosed to need compressor,three way valve and fresh food evaporator ; rqstng P&A on 1 W10779331 (compressor) and 1 W11116006 (evaporator) and 1 WPW10443217 (valve)"
Near Little Rock, AR 72223
Doug M.
Job Details: 12/10/2019
DRYER MAYTAG MEDB855DW0 "Replaced main control and exhaust thermistor due to f4e3 error code air flow fault,tested unit operation checks ok ; pckd up 1 WP8577274 (thermistor)"
Near Little Rock, AR 72212
Doug M.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS331SDHB00 "Inspected unit for refrigerant smell,did not find refrigerant smell,customer stated that he and his son can smell but wife couldn’t,did find the smell of plastic bags in the freezer from product,verified unit cooling correctly,operation checks ok"
Near Little Rock, AR 72205
Doug M.
Job Details: 12/10/2019
RANGE WHIRLPOOL WFE770H0FZ2 "Inspected unit for burning,found bake element had shorted ,diagnosed to need bake element ; ordrng 1 W10779716 (elmnt-bake)"
Near Little Rock, AR 72223
Doug M.
Job Details: 12/10/2019
DRYER MAYTAG MEDB855DW0 "Replaced main control and exhaust thermistor due to f4e3 error code air flow fault,tested unit operation checks ok ; pckd up 1 WP8577274 (thermistor)"
Near Little Rock, AR 72210
Doug M.
Job Details: 12/10/2019
N/A N/A WFW9050XW00 "Replaced bellow due to hole in bellow causing water leak,tested unit operation checks ok"
Near Kerrville, TX 78028
Sherman
Job Details: 12/06/2019
WASHER WHIRLPOOL WTW4816FW2 Upon arrival checked unit out. Ran diagnostics on unit. Recalibrated. Instructed customer how to operate. No further issues at this time.
Near Kerrville, TX 78028
Sherman
Job Details: 12/06/2019
WASHER WHIRLPOOL LSE7806ACE Upon arrival customer said she bought a new set.
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM Replaced freezer door. Leveled unit. Warmed up gasket and checked with light to make sure it is sealing good. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78250
Tommy B.
Job Details: 12/06/2019
WASHER MAYTAG MVWX655DW0 Previous visit left the pressure hose not attached to the outer tub creating week. Reconnected to resolve issue. Unit tested good now.
Near San Antonio, TX 78209
Steven G.
Job Details: 12/06/2019
WASHER WHIRLPOOL WTW5540SQ0 "Checked washer found bad lid switch and agitator dogs, replaced parts checked operation unit is working normal now ; used 1 80040 (DOG AGITS), and 1 WP8318084 (SWITCH-LID) from stock"
Near , TX 78015
Douglas H.
Job Details: 12/06/2019
DRYER MAYTAG MED5630HC0 Tested unit everything tested good. Educated customer on usage of product. Yes to survey and leave behind.
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/06/2019
ICEMAKER (STANDA WHIRLPOOL GI15NDXZQ0 Upon arrival ran diagnostics on unit. Lund compressor to be faulty. Customer said they’ll buy a new one.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/06/2019
WASHER MAYTAG MVWB865GC0 Upon removal of drain pump found an obstruction within the old drain pump itself. After extraction drain pump functioned properly. Issue resolved. Used wire tie to secure wire harness.
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/06/2019
MICROWAVE OVEN JENN-AIR JMW2430DS01 Replaced panel. Part covered by 60 month warranty. Issue resolved. Collected payment at first visit. Survey prepped.
Near San Antonio, TX 78251
Jesus C.
Job Details: 12/06/2019
RANGE WHIRLPOOL WFE510S0HB1 Installed new vent for range handle. No further issues. Job complete.
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/06/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Upon arrival found dampener very noisy again. Checked everything around is good. Ran diagnostics on unit. Found no error codes or other issues. Ordered new dampener to resolve issues. ; ordrng 1 WPW10594329 (DAMPENER )
Near Cibolo, TX 78108
S. L.
Job Details: 12/06/2019
WASHER WHIRLPOOL WFW6620HC0 Found sock in drain pump filter removed filter removed sock cleared obstruction tested all operations normal went over survey and paper. All operations normal no leaks.
Near Bulverde, TX 78163
Douglas H.
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Tested unit everything tested good. Found no issues or error codes. Marked as complete. Everything operating as designed with normal noise.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/06/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced drain pump. Ran unit through diagnostics. Passed all steps. Tested to complete. Unit is good to go.