Near San Antonio, TX 78233
Shawn W.
Job Details: 03/04/2021
WASHER MAYTAG MVWC465HW2 "Replaced control board. Ran calibration. Went into automatic test made and found that the shifter is not functioning as designed. Parts ordered.; rqstng P&A on 1 W10913953 (Actuator) and 1 W10832724 (Motor) and 1 W10721967 (Cam), states that autho needed"
Near San Antonio, TX 78247
Chris S.
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDTA50SAKZ0 Replaced left adjuster tested unit everything working as designed.
Near San Antonio, TX 78214
Jesus C.
Job Details: 03/04/2021
WASHER MAYTAG MVWX655DW0 Installed new water valve. No leaks. Unit is working properly. Job complete.
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Installed new ice bin and ice maker. No leaks. Good harvest. No further issues. Tested to complete.
Near San Antonio, TX 78214
Jesus C.
Job Details: 03/04/2021
REFRIGERATOR MAYTAG MSD2572VEW01 "Tested unit. Ice maker not going through harvest. No water dispensing from valve to ice maker. Ice bucket is cracked. Will need to replace bin, valve, and ice maker. ; rqstng P&A on 1 WPW10300022 (Ice maker) and 1 WPW10179146 (Valve) and 1 WPW10558423 (Ice container)"
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/04/2021
WASHER MAYTAG MVWC565FW2 "Tested unit. Water valve is damaged. Will need new valve. ; ordrng 1 W11038689 (REG, WATER INLET)"
Near San Antonio, TX 78261
Jim G.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Replaced door. Issue resolved. Unit tested properly.
Near San Antonio, TX 78230
Tommy B.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 I forgot to order the damper control along with the refrigerator thermistor. Ordering parts and rescheduling.; ordrng 1 WPW10196393 (Damper control)
Near Boerne, TX 78006
Douglas H.
Job Details: 03/04/2021
WASHER MAYTAG MVW7232HW0 Unit not dispensing fabric softener. Found issue to be inlet valve. Replaced valve to resolve the issue. Unit testing good now. No further issues at this point. ; used 1 W11165546 (Valve) from stock
Near San Antonio, TX 78248
Jim G.
Job Details: 03/04/2021
COOKTOP ELECTRIC KITCHENAID KICU569XSS00 "SR# 7730156763 confirmed given the errors a new ,double will need to be installed to repair the unit.; ordrng 1 W10857233 (SS Module)"
Near Boerne, TX 78006
Douglas H.
Job Details: 03/04/2021
WASHER MAYTAG MVWB765FW0 Cold water not being dispensed. Found f8e1 long fill error. Replaced valve from stock to resolve the issue. Unit testing good now. No further issues at this point. ; used 1 W11165546 (Valve) from stock
Near San Antonio, TX 78260
Jim G.
Job Details: 03/04/2021
MICROWAVE OVEN KITCHEN AID KMBS104ESS02 Leon SR# 7730158850 verified an issue at the console and the UI control. Collected service fee. 2-5 year covers parts. ; ordrng 1 W11197501 (Control Panel) and 1 W10891907 (UI control)
Near San Antonio, TX 78254
Justin
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found the unit missing friction sleeve on right side. Stop track for top rack Is broken as well. Ordering both. ; ordrng 1 WP8268961 (Sleeve) and 2 WPW10082861 (Stop track)s
Near Boerne, TX 78006
Colton B.
Job Details: 03/04/2021
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 "Issue was a blown thermal fuse. Replaced fuse, unit tested good."
Near Boerne, TX 78006
Colton B.
Job Details: 03/04/2021
COOKTOP GAS KITCHEN AID KCGS356ESS Issue was concern over flame height going from low to high. All things seemed to check good and customer says it hasnt done it since he put the ticket in. Unit testing good. Moved unit back in hole to cover up a gap per customer request. Customer will have someone come out and adjust the anchor points in the cabinet for the mounting.
Near San Antonio, TX 78253
Justin
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Replaced left side fridge door, found rail mullion broken. Will need to order and replace. ; ordrng 1 WPW10311757 (Rail mullion)"
Near San Antonio, TX 78261
Jim G.
Job Details: 03/04/2021
RANGE FRGIDAIRE LGGF3043KFE Verified a faulty bake safety valve. Collected service fee. ; ordrng 1 316404901 (Bake safety valve)
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/04/2021
WASHER MAYTAG MVWC465HW2 Issue was that unit would not stop rinsing. Found no error codes. Everything on unit seems to be working as intended. Recalibrated unit. Customer will call if issue continues.
Near San Antonio, TX 78217
Chris S.
Job Details: 03/04/2021
DRYER WHIRLPOOL WED9400SW0 Replaced idle pully and tested unit everything working properly got no squeaking. Collected P&L 210.65.
Near San Antonio, TX 78230
Tommy B.
Job Details: 03/04/2021
WASHER MAYTAG MVWC565FW1 Customer stated that the unit isnt completing cycles. It is performing all functions until it needs to spin and drain. Long fill error present during diagnostics. Cold water valve will not open. Unit needs a new water valve already ordered in prescreen.Collected service call
Near Cibolo, TX 78108
Shawn W.
Job Details: 03/04/2021
REFRIGERATOR KITCHEN AID KRMF706ESS01 The temperatures were at 51 in RC and very high in the deli section. I noticed that the evaporator had a huge block of ice causing the deli drawers to not close completely allowing air in and therefore more ice. I replaced all the needed parts. I defrosted the ice build up with my steamer and blow dryer. I assembled the unit. I put it on short defrost. Asked our customer to check temperatures in about 24 hours
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/04/2021
WASHER MAYTAG MVWC565FW2 Tested unit. Found water valve is damaged. Will need new valve. Part is already on order. Customer will be contacted once part is in. ; saved tckt
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 03/04/2021
WASHER AMANA NTW4516FW3 "Replaced valve due to trickle coming in after replacement tested washer no issues, good water flow into washer. Washer passed all test no issues job complete."
Near San Antonio, TX 78261
Jim G.
Job Details: 03/04/2021
REFRIGERATOR KITCHEN AID KRFF507HPS02 "Verified no thermistor and the the thermistor folder was completely ,issuing from the freezer compartment. ; ordrng 1 W11224591 (Fan (includes thermistor)) and 1 W10405166 (Thermistor Holder)"
Near Alamo Heights, TX 78209
Sebastian
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Replace dented door and applied name plate unit good to go
Near Boerne, TX 78006
Douglas H.
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDT730PAHZ Last trip found lower pray arm fell off and melted to heater. Replaced heater and lower spray arm to resolve the issue unit testing good now. No further issues at this point. Unit is under warranty per serial number and per sb web.
Near San Antonio, TX 78217
Chris S.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Called tech line spoke Liam SR 7730157800 he confirmed I was ordering right part for repair.; ordrng 1 W11031909 (guide)
Near Boerne, TX 78006
Colton B.
Job Details: 03/04/2021
THIN-TWIN 24' LE WHIRLPOOL WET4027HW0 "Issue was an overflowing washer. Replaced control, issue persisted. Called techline who said to replace the pressure hose. Talking to office to get washer moved. I do not have enough room to work on appliance in current apartment. ; ordrng 1 W11028053 (Wire harness)"
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 03/04/2021
WASHER AMANA NTW4516FW3 "Called customer advised customer of issue being caused by Winter Storm is not being covered under warranty due to issue being an environmental fault, customer was under the impression of cracked valve being under warranty, customer did not want to continue service. Advised customer to call whirlpool to speak to them. Job complete."
Near San Antonio, TX 78201
Tommy B.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Swapped out ice door to resolve issues. Customer stated that the icemaker is functional at this time. No further issues.
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW3 "Checked washer found cold water valve broken off, ordering valve to resolve issue.; ordrng 1 W11038689 (valve)"
Near San Antonio, TX 78245
Richard G.
Job Details: 03/04/2021
WASHER MAYTAG MVW6230HW0 "Replaced gearcase, actuator, cam, and motor. Calibrated unit. Ran unit through diagnostics cycle, unit is still making the same squealing sound. Called techline and spoke with Ed, states this will need to be sent to engineering and they will follow up with the customer.Sr 7730156652"
Near San Antonio, TX 78253
Richard G.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint is that the unit is making a Lot of noise. Found freezer evaporator frozen over. Will need evap motor and harness. Customer has extended warranty through Sears, advised we will need a dispatch from the extended warranty prior to working on the unit, when dispatch received, we will need W11109595; schdld next appmnt for 3/9 TUE !"
Near San Antonio, TX 78216
Chris S.
Job Details: 03/04/2021
WASHER MAYTAG MVWC565FW2 Customer stated that washer was leaking. Found that issue was drain hose wasnt properly installed. Fixed drain hose tested unit everything working properly.
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW4816FW2 "Checked washer found error code F8E1 long fill checked inlet hose no issues with pressure or water flow, cold water valve not actuating part is on order will need to install when valve arrives.; O-emld tckt"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/04/2021
REFRIGERATOR SAMSUNG RT21M6213SR "Issue is a hot refrigerator. Samsung uses heat pipes in the side walls of their refrigerators and it is normal for the sidewalks to put off heat. Since the unit was powered off, it was probably just working longer to get back to temperature. Customer will let unit get to temp and call us back if the issue persists."
Near Cibolo, TX 78108
Shawn W.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced ice bin. Tested unit. The crushed ice and cubed Ice is much more distinctive now.
Near San Antonio, TX 78225
Ezequiel V.
Job Details: 03/04/2021
WASHER MAYTAG MVW6230HW0 Checked washer found valve filled with debris unable to dislodge ordering valve to resolve issue.; ordrng 1 W11220230 (valve)
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Issue is that the unit shuts off intermittently. Replaced UI per techline instruction. Customer will call if issue returns.
Near San Antonio, TX 78228
Tommy B.
Job Details: 03/04/2021
DRYER ROPER RED4516FW0 Swapped out the motor to resolve issues. Unit tested good with no further issues at this time.
Near San Antonio, TX 78216
Chris S.
Job Details: 03/04/2021
REFRIGERATOR JENN-AIR JSC24C8EAM00 Customer stated that refrigerator side was not cooling. Found issue to be that fridge side evap fan not working. Ordering evaporator fan. Collected SC and quoted P&L 302.25; ordrng 1 WPW10451893 (fan-scroll)
Near Boerne, TX 78015
Douglas H.
Job Details: 03/04/2021
DRYER MAYTAG MEDX500XW0 Unit powered on on control panel but nothing else happened when start was pushed. Found in line thermal fuse blown. Replaced fuse from truck stock to resolve the issue. Unit testing good now. Advised customer to have duct work cleaned out. No further issues at this point. ; used 1 WP3392519 (Fuse) from stock
Near San Antonio, TX 78229
Tommy B.
Job Details: 03/04/2021
WASHER MAYTAG MVWC565FW2 "Customer stated that the unit when plugged in is just buzzing. Unit will not drain water from the tub. After plugging in the unit, it went into the automatic drain cycle. Drain would not remove the water. Found issue to be faulty drain pump. Parts already ordered on prescreen; O-emld tckt"
Near San Antonio, TX 78253
Justin
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM9 "Found dispenser cracked, replaced and tested to complete."
Near San Antonio, TX 78247
Jim G.
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW3 SR 7730162841 techline advised that due to the noise to replace the splutch (cam assembly). There was also an actuator error so Ive replaced the actuator and belt as well. After testing in both the service and regular modes unit tested properly. Issue resolved. ; O-emld tckt
Near San Antonio, TX 78227
Justin
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Replaced thermistor for fridge and damper. Tested to complete.
Near San Antonio, TX 78227
Jesus C.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS325SDHB05 Installed new UI and control. Tested unit. All sensors pass. Heater works in diagnostics. Unit is working properly at this time. Job complete.
Near San Antonio, TX 78254
Richard G.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRB322DMBB01 "Replaced closer and pin. Door is still opening wide, but not swinging as quickly. Door is functioning as designed."
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW4955HW1 "Checked washer found no power coming to control board, found cold water valve cracked, ordering control board and valve to resolve issue.; rqstng P&A on 1 W11211482 (cntrl-elec) and 1 W11025984 (valve)"
Near San Antonio, TX 78253
Justin
Job Details: 03/04/2021
RANGE WHIRLPOOL WFG550S0HZ2 "Ignitor is not turning on burner, will need control and ignitor. Checked connector and it is firm and not loose on ignitor. ; ordrng 1 W11258611 (Control) and 1 WPW10333842 (Electrode broil) and 1 WP8054078 (Broil burner)"
Near Boerne, TX 78015
Douglas H.
Job Details: 03/04/2021
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS04 "Customer stated unit is dead, stated likely happened during the winter storm. Found cause to be thermal fuse to blown. Quoted 135 p&l, customer wishes to proceed with repair. Ordering fuse assembly to resolve the issue. Collected sc. ; ordrng 1 WPW10545255 (Fuse)"
Near Universal City, TX 78148
Chris S.
Job Details: 03/04/2021
RANGE WHIRLPOOL WFE775H0HZ1 Replaced cooktop tested burners everything working properly.
Near San Antonio, TX 78245
Richard G.
Job Details: 03/04/2021
RANGE WHIRLPOOL WFC150M0EB3 Customer complaint is that the light inside the oven will sometimes take 15 minutes to come on. Verified issue. Will need to replace light module and control.; ordrng 1 W11281687 (Light module) and 1 W11122555 (Control)
Near San Antonio, TX 78228
Sebastian
Job Details: 03/04/2021
WASHER MAYTAG MVW6230HW0 "Replaced motor and belt to solve screech noise however I found that one testing unit the water valve is leaking must order water valve to completely resolve issue.,Water valve shows available at vendor but not at Marcon. Parts seem to reach out when part available; ordrng 1 W11220230 (Valve)"
Near San Antonio, TX 78254
Richard G.
Job Details: 03/04/2021
MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 Replaced control and blower. Tested to complete. Unit is good to go.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS571C1HZ01 Issue was no ice dispensing. Finding issue to be an air leak in the ice chute. Found frost under plate. Ordering new chute to resolve issue. Will call customer when part comes in. ; ordrng 1 WPW10293211 (Ice chute)
Near San Antonio, TX 78251
Tommy B.
Job Details: 03/04/2021
RANGE WHIRLPOOL WFG505M0BS3 Last visit found faulty igniter. This visit swapped out with new parts to resolve issue and unit is testing good with no further issues at this time.
Near San Antonio, TX 78253
Richard G.
Job Details: 03/04/2021
REFRIGERATOR JENN-AIR JFC2290REP00 "Replaced freezer door, seal, and brackets. Door is now sitting level and sealing. Tested to complete. Unit is good to go."
Near , TX 78015
Douglas H.
Job Details: 03/04/2021
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Customer stated console doesnt turn lights on when button pressed, cook timer not functioning properly, and console becomes unresponsive sometimes. Ordering console to resolve the issue. Part on b/o; ordrng 1 W11297709 (Console)"
Near Boerne, TX 78015
Douglas H.
Job Details: 03/04/2021
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS05 "Customer stated another company stated issue was control. Upon arrival unit was taken apart and all connections on control were taken off. When sorting through wires found thermal fuse assembly to be missing. Based on description of initial problem, fuse was the culprit. Quoted 243.43 for all costs (military discount on sc given) customer elected to pay all costs up front. Ordering fuse assembly to resolve the issue. ; ordrng 1 WPW10545291 (Fuse)"
Near San Antonio, TX 78229
Tommy B.
Job Details: 03/04/2021
WASHER MAYTAG MVWX655DW1 Customer stated that the issue is the unit is not completing cycles. Diagnostics revealed long fill error. Manual test revealed that the cold water valve is not engaging. Housing already ordered in prescreen.; saved tckt
Near San Antonio, TX 78254
Justin
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Unit is showing signs of a bad compressor and leak, confirmed with DH. Will need evaporator and compressor. ; ordrng 1 W11370574 (Compresssor) and 1 W11368877 (Evaporator)"
Near San Antonio, TX 78213
Chris S.
Job Details: 03/04/2021
WASHER AMANA NTW4516FW2 Customer stated that washer wasnt working right. Tried to test washer but apartment people shut water off and I couldnt check for error codes. So gonna also order control board.; ordrng 1 W11124710 (cntrl-elec)
Near Boerne, TX 78015
Douglas H.
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Unit not making ice. Tested unit to find ice maker motor ceased up. Quoted 419.43 for all costs. Customer elected to pay all costs up front. Advised part on b/o and will call once part arrives to schedule install appointment.
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/04/2021
WASHER AMANA NFW5800HW0 Shaking during spin and noise during drain. Found rear dampener damaged. Found noise issue coming from drain pump. Will need to replace dampeners and pump. ; ordrng 1 W11316766 (Shock) and 1 W11458345 (Pump)
Near San Antonio, TX 78255
Colton B.
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRMF706ESS00 "Found water under pantry UI. Ordering new pantry door and UI to resolve issue. Will call customer when parts come in. Parts need authorization. ; ordrng 1 WPW10677118 (Pantry UI) and 1 W10815669 (Door), states that autho needed"
Near San Antonio, TX 78253
Richard G.
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint is that the unit is not washing. Verified issue. Entered diagnostics and found error codes F4E3 wash motor not running, F7E1 no heat. Will need pump and motor. W11025157; saved tckt"
Near San Antonio, TX 78249
Justin
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Spoke with DH and confirms with me that it is a sealed system leak, customer is going to think about repair. Quoted for sealed system and evaporator, will need drier. Unit dropped amps from 1.60 to .95 ; ordrng 1 WPW10313899 (Evap) and 1 WPW10143759 (Drier)"
Near San Antonio, TX 78266
Chris S.
Job Details: 03/03/2021
REFRIGERATOR JENN-AIR JBZFL24IGX00 Replaced icemaker and control board. Everything working as designed.
Near San Antonio, TX 78212
Chris S.
Job Details: 03/03/2021
WASHER MAYTAG MHW8200FC0 Replaced hose tested unit everything working properly.
Near San Antonio, TX 78209
Chris S.
Job Details: 03/03/2021
DRYER WHIRLPOOL WED7300XW0 Customer stated that dryer was smoking. Found that control board and UI was melting. Collected PSC and gavel estimate for P&L 980.66. Customer doesnt want to go thru with repair.; rqstng P&A on 1 WPW10298648 (console) and 1 WPW10294316 (cntrl-elec) and 1 W10319798 (harns-wire)
Near San Antonio, TX 78234
Chris S.
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW8000DW5 Replaced gearcase tested unit got no leaks and everything working properly.
Near San Antonio, TX 78209
Chris S.
Job Details: 03/03/2021
WASHER MAYTAG MVWX655DW1 Upon arrival customer did not need service.
Near San Antonio, TX 78247
Chris S.
Job Details: 03/03/2021
WASHER AMANA NTW4516FW3 Customer stated that washer not working. Tried to put washer in diagnostic mode nothing happened. Checked voltage at outlet and getting weird readings. Ordering control board and told resident to get maintenance to check outlet and breaker make sure everything is good there.; ordrng 1 W11170317 (cntrl-elec)
Near San Antonio, TX 78259
Chris S.
Job Details: 03/03/2021
OVEN ELECTRIC (D KITCHEN AID KODE500ESS05 Customer stated that oven wasnt flushed with the wall. Fixed issue everything working properly.
Near San Antonio, TX 78258
Chris S.
Job Details: 03/03/2021
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Replaced console board tested unit everything working properly. Got no error codes.
Near San Antonio, TX 78260
Chris S.
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Customer stated that water was dripping from ice bin. Found issue to be clogged water funnel to icemaker and instead of it filling icemaker it would pour over into ice bin. Unclogged funnel tested unit everything working properly.
Near Bulverde, TX 78163
Chris S.
Job Details: 03/03/2021
DISHWASHER WHIRLPOOL WDT970SAHZ Replaced heating element tested unit everything working properly.
Near Helotes, TX 78023
Justin
Job Details: 03/03/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Replaced heater and control board, tested unit to complete."
Near Helotes, TX 78023
Justin
Job Details: 03/03/2021
MW-HOOD COMBO WHIRLPOOL WMH31017HZ4 "Found unit to have a bad control, light burnt up. Customer replaced and the unit would not turn off. Will need all parts ordered. ; schdld next appmnt for 3/5 FRI AM"
Near San Antonio, TX 78251
Justin
Job Details: 03/03/2021
WASHER MAYTAG MVWB865GW0 "Spoke to customer and he wants to wait until lid comes in, will charge all when I go to see unit. Quoted 467.37; ordrng 1 W11259006 (Lid)"
Near San Antonio, TX 78254
Tommy B.
Job Details: 03/03/2021
MW-HOOD COMBO WHIRLPOOL WMH31017HS6 Customer stated that the issue was the unit stopped functioning all of a sudden. Found issue to be caused by faulty control. Ordering parts to resolve issue.; ordrng 1 W10892389 (Control)
Near Comfort, TX 78013
Colton B.
Job Details: 03/03/2021
WASHER MAYTAG MVWC565FW2 "Issue is that washer will not complete cycle. Finding issue to be that the cold valve is clogged with debris. Cleaned out cold valve, unit now testing good. Customer is on well water. Informed customer that with well water they will have to clean out the cold valve filter occasionally for unit to work properly."
Near Boerne, TX 78015
Colton B.
Job Details: 03/03/2021
RANGE SAMSUNG NX58R9311SS/AA "Issue is that display is frozen and dead. Ordering a new display to resolve issue. Collected SC, quoted customer on the return visit. Will call customer when parts come in.; ordrng 1 DE96-01050A (Display)"
Near Center Point, TX 78010
Colton B.
Job Details: 03/03/2021
REFRIGERATOR MAYTAG MFF2055YEB00 "Issue was a noise. Could not recreate noise. Collected SC fee, customer is going to try to record noise and call us back out."
Near Comfort, TX 78013
Colton B.
Job Details: 03/03/2021
WASHER SAMSUNG WF50K7500AV/A2 Issue is an unresponsive washer. Console is blank and does not respond to inputs. Finding issue to be a faulty console. P&A request on a console and control. Control is being ordered just in case. ; rqstng P&A on 1 DC97-18088R (Console) and 1 DC92-01803L (Control)
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 03/03/2021
REFRIGERATOR KENMORE 795.74023.412 Unit not making ice or dispensing water. Found inlet valve not sending water through and found reservoir valve to be faulty as well. Quoted 340.58 p&l 458.57 total. Collected sc. customer wishes to proceed with repair. Ordering inlet valve and reservoir assembly to resolve the issue. ; ordrng 1 AJU74532703 (Reservoir assembly) and 1 AJU72992603 (Valve)
Near , TX 78109
S. L.
Job Details: 03/03/2021
RANGE WHIRLPOOL WFE320M0ES2 Found failed hinges. Removed door to prevent further damage to door and put in secured location locked control panel for safety. Rescheduling Friday 1st call.; ordrng 1 WPW10299227 (Hinge) and 1 WPW10299226 (Hinge)
Near Kerrville, TX 78028
Colton B.
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Issue is that ice is freezing in the gears of the ice bin. Replaced ice chute and ice maker to resolve issue.
Near San Antonio, TX 78212
Sebastian
Job Details: 03/03/2021
RANGE KITCHEN AID KSDG950ESS1 Found that controls completely unresponsive spark igniter seem to work fine good power at the wall order in control and LCD both parts are on back order parts team to reach out when available parts should be covered under five year warranty. Will collect labor on return parts team to reach out when available. Collected priority service fee in cash 182.94; ordrng 1 W11105615 (Control) and 1 W11100513 (Control)
Near San Antonio, TX 78251
Tommy B.
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Wrong part supplied. Ordering correct part to resolve issue.; ordrng 1 W11177624 (Damper assembly)
Near San Antonio, TX 78227
Justin
Job Details: 03/03/2021
WASHER MAYTAG MHW7100DW0 "Replaced bad control board, tested to complete."
Near San Antonio, TX 78216
Jim G.
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Bolted plate down. Reset unit. Issue resolved. ; O-emld tckt
Near San Antonio, TX 78258
Jim G.
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW5620HW0 Ive replaced the faulty door latch. Issue is now resolved.
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/03/2021
RANGE AMANA AER6603SFS2 Unit out of warranty. No proof of purchase or installation. Customer will not continue repairs at this time.
Near San Antonio, TX 78209
Sebastian
Job Details: 03/03/2021
ICEMAKER (STANDA KITCHENAID KUIX535HPA00 Replace the drain hose as it was the incorrect causing it to leak Ferguson has done the install replace the hose because it was the wrong part number but the braided hose that feeds the actual water valve also has a small drip to it attempted to tighten and use thread tape. Braided hose is dripping from the feral part of the hose must replace braided hose that is not a part number I can order and is ultimately the installers responsibility instructed customer to let Ferguson know.
Near Schertz, TX 78154
S. L.
Job Details: 03/03/2021
WASHER WHIRLPOOL WTW4955HW1 Removed top replaced failed inlet valve reconnect hoses and assembled unit ran test no leaks calibrated unit all operations normal.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Verified a damaged water tube (at top right of unit). It is leaking and when the ice maker calls for water sprays the walls. ; ordrng 1 W11415785 (Water Tube)
Near San Antonio, TX 78214
Ezequiel V.
Job Details: 03/03/2021
WASHER MAYTAG MVWC465HW2 Checked washer found cold water valve leaking when washer is off error code f8e3 present as well as F8E1 also found error code f1e1 bad control ordering valve and control board to resolve issue.; ordrng 1 W11211484 (cntrl-elec) and 1 W11025984 (valve)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/03/2021
WASHER WHIRLPOOL WFW560CHW0 Installed ui and control board per service pointer no issues after replacement. Washer is working as designed. Job complete.