Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1573 customer reviews

Map of Helotes, TX

Great Service




Review of ApplianceCare

Tommy very professional and explained everything.


Response from ApplianceCare:

Thank you for the review!


Map of San Antonio, TX

kitchenaid refrigerator repair




Review of ApplianceCare

Shawn demonstrated his thorough knowledge and capabilities to ascertain the functional issues with our fridge.


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Map of Boerne, TX

Service was prompt, fast, efficient




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Kerrville, TX

Satisfied customer




Review of ApplianceCare

Colton did an excellent job. Very quick, knowledgeable, and courteous. Good job Colton. Much thanks.


Response from ApplianceCare:

Thank you so for the review!


Map of San Antonio, TX

Suberb Service




Review of ApplianceCare

Jim Garcia is the consummate professional. Exceeded all my expectations!


Response from ApplianceCare:

Glad to hear that, thank you for the review.


Map of Garden Ridge, TX

Great service!




Review of ApplianceCare

Wonderful job!


Response from ApplianceCare:

Thank you!


Map of Salem, VA

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Fair Oaks Ranch, TX

Washer estimate




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Vinton, VA

Friendly people, slow on parts




Review of ApplianceCare

Glad everything was fixed and covered under warranty. The service people were very friendly and helpful and the process was easy. Somewhat disappointed it took so long to get the part in and repair especially since this is a known issue for your products... I did not enjoy purchasing disposable products and having to wash my dishes for a month.


Response from ApplianceCare:

thank you for your review, I understand the frustration. As soon as our technicians diagnose the issue and we know what is needed we go through the proper channels to get parts.


Maytag Dishwasher




Review of ApplianceCare

Richard is the epitome of professionalism and courtesy. He took immediate action to install the part and ensure that the dishwasher was full operational. He instilled confidence as this was a new Maytag Dishwasher purchased in July and finally repaired by such a knowledgeable and amicable person.


Response from ApplianceCare:

Thank you for the review! We love hearing back from our customers.


great service; great communication




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Knowledgeable Technician




Review of ApplianceCare

Shawn was very knowledgeable and polite. He knew exactly what was wrong with my freezer and even made additional adjustments that made the fridge doors close better! He went the extra mile!


Dependable and honest service




Review of ApplianceCare

Whenever we need our refrigerator serviced we know that Steve at ApplianceCare will give us the best service. He is prompt, knowledgeable and always pleasant to work with.


Richard had great customer service and was knowledgeable and what he was doing always on time and thorough




Review of ApplianceCare


Great




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Technical was very knowledgeable and worked expeditiously


Great Servicd




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Satisfied Customer




Review of ApplianceCare


Great experience




Review of ApplianceCare

Very happy with the service from Jim. He was on time, quick with the repair and seems to have our double wall oven working correctly now.


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers!


Fast and great




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great




Review of ApplianceCare


Response from ApplianceCare:

Thank you


Great customer service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Colton did a fantastic job diagnosing issues and replacing parts! Highly recommend




Review of ApplianceCare

Colton did a fantastic job diagnosing issues and replacing parts! Highly recommend


Response from ApplianceCare:

Thank you for the review!


Gene




Review of ApplianceCare

Great service.


Response from ApplianceCare:

Thanks!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great Service!!!!!




Review of ApplianceCare

Uriah was very professional and knowledgeable and extremely helpful!!


The service was great and Uriah was very knowledgeable. Uriah answered all my questions and explained exactly what the problem was and proceeded to co




Review of ApplianceCare

Overall it was a good experience.


Response from ApplianceCare:

Thank you for leaving a review.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you.


Great service




Review of ApplianceCare

Great.


Response from ApplianceCare:

Thank you!


My initial experience with Appliance Care was far from positive. I called, was told about the cost of the visit and given an appointment time. After




Review of ApplianceCare


Trouble free.




Review of ApplianceCare

Repairman came out on time,Checked it out and came to the same conclusion-New ice maker. Had the part installed in a few days after ordering parts. It pays to have the extended warranty.


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Microwave




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Charles




Review of ApplianceCare

Have my Whirlpool Refrigerator for about 10 months now and the upper refrigerator section stop cooling. Call ApplianceCare and Tommy Brown the Technician came out to take a look at the fridge and was a very friendly person and returned the next day with some new parts to repair the problem.


Awesome service




Review of ApplianceCare

Steve was so quick about identifying the problem and getting a replacement part. He had it fixed before I had a chance to come outside!


Response from ApplianceCare:

Thank you for the review, we love hearing back from our customers.


Great service




Review of ApplianceCare


Awesome service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


good service, once tech had the replacement part




Review of ApplianceCare


Awesome Young Employee




Review of ApplianceCare

Mr. Garcia, was such a help. He showed us that our problem was in the programming of the oven and he showed us how to correct the programming. He even forwarded a homeowner's manual to us that we never had. You could clone this young man and your business would skyrocket. I commend him and your business for such wonderful customer service. Carol Young


Response from ApplianceCare:

Thank you so much for the review, we love hearing back from our customer!


Good service. Just hope it wasn’t my water pump




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your review.


Great service!!!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service very knowledgeable and pleasant




Review of ApplianceCare

He was knowledgeable and helpful. I couldn’t have asked for a better technician.


Response from ApplianceCare:

Thank you for the review.


Joyce




Review of ApplianceCare

Wonderful service, this guy is very efficient and knowledgeable.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Stove burner replacement




Review of ApplianceCare

Great job. Very Knowledgeable


Response from ApplianceCare:

Thanks!


Great Customer Service




Review of ApplianceCare

Shawn always showed up on time, was very courteous and was able to assess the problem with our Whirlpool washer and order the parts, then returned in a timely manner for the repair. I would use this company again and give them a 5 star recommendation.


Response from ApplianceCare:

Thank you for the review!


Great Service!




Review of ApplianceCare

Richard is the definition of professionalism. He explained everything he was doing. The part he replaced did not ultimately solve the problem, but it was no fault of his. He work very efficiently, cleaned up and always respected our house. Thanks Richard for giving an A+ effort although the refrigerator won this round.


Response from ApplianceCare:

Thank you for the review, we appreciate the feed back.


Great service




Review of ApplianceCare

Great service. Very friendly and knowledgeable!


Efficient




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Refrigerator Repair




Review of ApplianceCare

Shawn arrived on time and did a great job of repairing our refrigerator


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare

Showed up on time was very courteous and efficient and did a great job with the repair.


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great Service!




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Helpful, Pleasant & Determined to Make It Right




Review of ApplianceCare

Although it took a while to get the proper parts and solution, we always had confidence in his reliability and in the care he took.


Gwen




Review of ApplianceCare

The technician was VERY professional, wore a mask, kept his working place clean, and explained all of the repairs that were need very nicely! Great job!


Response from ApplianceCare:

Thank you for the review!


Great Service!




Review of ApplianceCare

The technician was detailed oriented and very professional.


Good quick service




Review of ApplianceCare

All went well


Good service. Very informed




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review.


Robert




Review of ApplianceCare

Improvement needed!


Response from ApplianceCare:

Thank you for the review, we will look into this.


A Very Pleasant and Honest Service Call




Review of ApplianceCare

This is the first time ever that I used Appliance Care. I had to use their service because they are contracted service providers of Kitchen Aid; and trained and certified technicians by Kitchen Aid for the Corpus Christi area. After I contacted Kitchen Aid and made a service appointment, I was almost immediately contacted by Appliance Care via email to confirm all the details of the appointment including a picture of the technician who would coming out to service my dishwasher. I really liked the fact that the company was very mindful of my safety and security and wanted me to know ahead of time the identity of the service tech. who would be coming out. My appointment was scheduled for 11:00 AM; however, the tech. arrived around 10:30 AM. But he was very respectful of my time and didn't ring the bell early and waited in his truck for the scheduled time. I happened to notice his truck parked in my front drive way so I I went outside and told him him it was perfectly fine if he started earlier in my home. Actually I was happy he came earlier. However, he did initially apologize for being early and hoped he did not inconvenience me. I invited him inside into the kitchen and explained to him the issues I was experiencing. He politely explained to me that I would be charged $105 for the service which I told was reasonable for him coming out to investigate, and I had no problem with that. Actually Maytag also told me that when I made the appointment. Then he said the proceed and try to diagnose the problem, and afterward he diagnosed the problem; he would prepare for me a written estimate for parts and labour to fix the problem and would review it with me and wait for my decision to approve and proceed or not. He was very professional and polite, and not pushy. He gave me the sense that he was there to help me by identifying the problem and a solution with a detailed list of expenses so that it would be up to me to determine how I wanted to proceed based on a costs/benefits analysis basis. I really liked how he in addition to showing me physically in detail the specific items that were failing and would need to be replaced. But he went a further step and with his cell phone made a live video showing me where and how it was leaking and so forth. This information only confirmed what I thought to be the problems. Since I have a physical disability and don't have the motor skills and physical strength to repair the dishwasher as I would have done several years ago when I was in better shape; I thanked him for coming out and told him that the cost to repair the machine was not justified, and I would probably be purchasing a new dishwasher. He totally understood and empathetic with the decision I made. He gathered up his tools, equipment, etc. and checked the work area to make sure it was a clean as it was when he arrived. He thanked me for the business, and said to call if I had any further questions or concerns. I then walked him out and back to him truck and he departed.


Response from ApplianceCare:

Thank you so much for sharing your experience with us, we love to hear how service has been. Thank you for using our services.


Great professional service




Review of ApplianceCare

Was on time!! Friendly, and solved the problem. Excellent!


Response from ApplianceCare:

Thank you for your review.


Dan




Review of ApplianceCare

Once I gots through to the sign in system the service and cooperation was great. It was very hard to call using the telephone because of waiting time. Once I was able to make contact using my computer/cell phone the cooperation and communication was very good


Response from ApplianceCare:

Thank you for the review, we will look into this and do our best to improve it.


Still Not Fixed




Review of ApplianceCare

John has been out 3 times to work on the fridge now and the last time completely replaced the ice maker with a new unit (bc that’s what was recommended by him after 2 other fixes didn’t work). Ice maker is still not working and I’ve had to call for another service repair (5th one to schedule in almost 2 months.


Response from ApplianceCare:

we do apologize that the issue hasn't been resolved yet, our technician is doing his best to make sure we get this fixed.


Great Service




Review of ApplianceCare

Michael was very helpful and knowledgeable, also very friendly.


Response from ApplianceCare:

Thank you


Very professional appt.




Review of ApplianceCare

Jeff was very professional. He was courteous and polite. He checked the machine out thoroughly and explained what he was doing and demonstrated “how to” do things. He even protected my wood floor before moving the machine.


Response from ApplianceCare:

Thank you for the review.


Great Service




Review of ApplianceCare

The technician called ahead and arrived on time. He came prepared with what us would need to make the repairs to our oven. My overall experience was a great one fast, prompt, and very courteous customer service!! Keep up the good work.


Response from ApplianceCare:

Thank you for the review, we love hearing from happy customers!


Michael was so nice and professional!! I hope he comes out again when I need repairs!!!




Review of ApplianceCare

Michael was quick to resolve the problem!!


Response from ApplianceCare:

Thank you.


Repair on Whirlpool refrigerator




Review of ApplianceCare

Uriah was very pleasant and professional. He quickly repaired our ice maker, explaining what he was doing. We would not hesitate to use ApplianceCare again if needed


Response from ApplianceCare:

Thank you, we are glad to hear good service.


Great




Review of ApplianceCare

John was excellent, He did a great job fixing the fridge. He was social and didn’t mind me asking questions on how the system worked. Even though he was behind in his schedule due to having to drive from corpus to Victoria he still took the time to complete the job thoroughly. He also didn’t mind taking the time to explain things to me. I noticed on the tracker he had 8-9 stops that day, which doesn’t account for drive time in his schedule. Having worked in delivery for years I have had to work many late nights due to sales over booking and not accounting for drive time on routes. Dependable and courteous workers are hard to come by, take care of them by not spreading them too thin and overbooking by not accounting for drive time. Take care of your employees and they will always take care of the company.


Response from ApplianceCare:

Thank you for the review, always happy to hear satisfied customers.


Great Technician & service




Review of ApplianceCare

Great service. The tech communicated well and fixed our dishwasher quickly.


Response from ApplianceCare:

Thank you.


Chris




Review of ApplianceCare

On time and knowledgeable


Response from ApplianceCare:

Thanks!


Quick response to major annoying problem !




Review of ApplianceCare

Very Impressed with the whole repair system. Great communication with Customer on repair status. Notice with photo of who is coming to do the repair. Excellent knowledge of the technician to diagnose the problem and skills to install needed parts quickly and correctly.


Response from ApplianceCare:

Thank you for the review.


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Jesdamex




Review of ApplianceCare

Excellent service


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Technician was great and knowledgeable. Technician deserves a raise


Response from ApplianceCare:

Thank you


Great appliance tech-- delay in parts




Review of ApplianceCare

Due to COVID the part needed from Whirlpool kept getting pushed and pushed out for about 2 months. Which was out of the appliance repair company however it was just lengthy.. the tech that fixed the dishwasher is great! Top notch guy and I hope if anything else goes wrong they send him back this way.


Response from ApplianceCare:

Thank you for the review, and we do apologize for the inconvenience of having to wait on those parts.


Diana Lopez-Trejo




Review of ApplianceCare

The wash was washing but not spinning the way it should. But after the visit of the repairman. He could not take off the plate and would have to break it to see what the problem was. I ask how much it would be to maybe fix it and he said Maybe another $300 or more dollars. So I paid 187.00 for the trip to my house and labor and the washer really did not get looked at because of the plate wasn’t able to be taken off. The last thing is that after all that now the washer dosen't do even wash now.


Response from ApplianceCare:

Thanks for the review. We are going to pass the info on to a manager so they can take a deeper look at the situation


Great Service, Long Wait for Parts




Review of ApplianceCare

Great service but they had to wait months for parts for our refrigerator


Response from ApplianceCare:

Thank you for the review, we do apologize for the wait.


Great service




Review of ApplianceCare

🌞


Response from ApplianceCare:

Thank you


Awesome




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Very Happy




Review of ApplianceCare

These people are great and on time and get repairs done quickly. I highly recommend them.


Response from ApplianceCare:

Thank you for the review.


Great service.




Review of ApplianceCare


Response from ApplianceCare:

thank you


Ice makers repair




Review of ApplianceCare

Excellence service


Response from ApplianceCare:

thank you for the review.


Great service.




Review of ApplianceCare


Response from ApplianceCare:

Thank You!


Jennair Refrigerator Repair




Review of ApplianceCare

ApplianceCare was very prompt and fixed our JennAir. They were courteous and professional. Technician was wearing a mask and following all safety procedures. Great job!


Response from ApplianceCare:

Thank you, glad we were able to be of service.


Sandra




Review of ApplianceCare

They did a great job. Was at our home when they said they would be.


Response from ApplianceCare:

Thank you.


Speedy service




Review of ApplianceCare


Response from ApplianceCare:

Thanks.


Super Nice




Review of ApplianceCare

Down to earth and he was super nice.


Response from ApplianceCare:

Thank you for the review.


Quick and Professional




Review of ApplianceCare

Douglas assessed our new Scotsman and was in and out quickly. He was very professional!


Response from ApplianceCare:

Thank you


Great service




Review of ApplianceCare

Very knowledgeable and answered all my guestions


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks.


Good job👍🏼




Review of ApplianceCare

Richard was quick & thorough...appreciated his attention to detail.


Thank you, overall a great experience




Review of ApplianceCare

There was a delay “due to Covid” with getting a replacement part, but overall a great experience with no complaints.


Shawn is very knowledgeable, professional and provided awesome service!!Awesome service




Review of ApplianceCare

Very content with Shawn Woodworth


Excellent Service!




Review of ApplianceCare

My service Technician was fantastic! Professional and quick with assessing the issue and fixing the problem! Would definitely recommend and use again! Thanks for your help!


Very pleased with service.




Review of ApplianceCare

Thomas was very polite and professional. I will definitely use your company again for all of my Whirlpool appliances.


Great service muy buen servicio




Review of ApplianceCare

Very professional


excellent service




Review of ApplianceCare

very polite young man and thorough


Citci




Review of ApplianceCare


Great service!!




Review of ApplianceCare

Jesse C was an owesom tech he was here early did a excellent job on my washer.


Finally a company who coul actually repair my Fridge!




Review of ApplianceCare

After 3 other companies,Appliance care actually fixed my Fridge. Christian, came and diagnosed the problem, was professional and friendly and told me exactly what needed tro happen, i.e. order the parts and gave me a return date to fix the issue, then Thomas came and did exactly what Christian said was going to happen! No Leaks, Water Dispenser works all the time now, and I don't have to get a new fridge! Thanks Appliance Care!


Amazing service




Review of ApplianceCare


Always dependable, professional and on time.




Review of ApplianceCare

The problems with the frig have been ongoing but Steve never gave up!


Awesome Service




Review of ApplianceCare

The technician they sent out went way above and beyond customer service. I highly recommend this company.


Great service




Review of ApplianceCare


Kitchenaide




Review of ApplianceCare

Wife saids good job but the tech was grouchy.


Great service




Review of ApplianceCare

Justin was very friendly and professional


great service




Review of ApplianceCare

jessie was very knowable and knew what to do. He was very carful to wear a mask and comply with covid 19 precautions.


Great Service




Review of ApplianceCare

Jim was great!


Refrigerator concerns resolved




Review of ApplianceCare

Jim was very helpful in resolving my refrigerator issues. He was on time, got his work done and left me with more knowledge about my new fridge.


KitchenAid Lighting Repair




Review of ApplianceCare

Douglas Herbert did an outstanding job repairing our KitchenAid refrigerator. It was the 3rd lighting issue we had from the 2 yr old Fridge. The series connection was not as simple to fix by replacing the LEDs or wire harness. Douglas troubleshoot the problem to a lighting control board. After his 3rd visit he promptly replace the board & the lights turned on. Douglas was very professional by calling ahead of time, respectful, wore his mask & always on time.


great service. Prompt




Review of ApplianceCare


Great service.




Review of ApplianceCare

He was full of knowledge and was in and before I knew it Thanks for the good service


Dryer Failure




Review of ApplianceCare

after 3 weeks and a tech coming every week I still have no working dryer


Still not fixed




Review of ApplianceCare


John




Review of ApplianceCare

Great job


quick, fast, and knowledgeable




Review of ApplianceCare


No communication




Review of ApplianceCare

I have waited over 3 weeks to get my dryer fixed, and it is still not fixed. When I finally had enough and requested another tech, they said I would have to wait till next week cause the old tech had the part. When the new tech showed up he said the problem was not the dryer but the electrical plug. Funny how the 3 previous visits never addressed that and had me order a different part every visit, and the plug is in fact not the problem.


Great service




Review of ApplianceCare


Satisfied customer




Review of ApplianceCare

Great service! Very patient and extremely satisfied.


Not Only On Time, Early




Review of ApplianceCare

Not only was the appointment met on time, but early, and there was a phone call to confirm early was ok. He was nice and efficient! Best customer service we've had in several months!


Keith Scott




Review of ApplianceCare


Great Service




Review of ApplianceCare

My technician was very professional, and I appreciated him wearing a mask the entire time he performed my service.


Service - experience




Review of ApplianceCare

Great Job, very helpful


knowledgeable




Review of ApplianceCare


Wanda




Review of ApplianceCare

Very good service


Prompt, courteous and thorough




Review of ApplianceCare

Our technician was a pleasure to work with. He was prompt, courteous and thorough.


Ramon




Review of ApplianceCare

great job


Nice employees




Review of ApplianceCare

It was under warranty still.


Owner




Review of ApplianceCare

Good service, excellent explanations


Fridge warranty repair




Review of ApplianceCare

Fast service.


Warranty repair




Review of ApplianceCare


Praise




Review of ApplianceCare

Quick service, no upsale, wonderful technician, highly recommend and will use again.


Great service!




Review of ApplianceCare


Great




Review of ApplianceCare

They were great. Fixed the problem and very professional.


Awesome




Review of ApplianceCare

Fuss free


Great Service by Ezequiel




Review of ApplianceCare

Ezequiel, is very knowledgeable. Looked for the Source of the burning smell in the washing machine. He didn't give up. He found it and showed me where it was coming from. If, I need service, I will surely call you'll and ask for Ezequiel.


Great Service




Review of ApplianceCare

Jim Garcia did an awesome job trouble shooting my dishwasher ans explaining the process. He was able to find the problem very quickly and resolved the issue. I recommend Appliance Care if you have an appliance you need service on.


Reliable service




Review of ApplianceCare


Sandra




Review of ApplianceCare

Great service


Great swevice




Review of ApplianceCare


Oven Up and Running in Minutes!




Review of ApplianceCare

Michael diagnosed the issue on our oven and had the part needed on hand to make the repair! Less than an hour later, it was back up and running.! Can't beat that! Thanks!


check freezer




Review of ApplianceCare

The tech was very professional and fixed the problem with the freezer. He was friendly and answered all questions. Thank you.


Great service




Review of ApplianceCare

Great service, very friendly


Great




Review of ApplianceCare

I'm very pleased with appliance service very professional and accurate thank you


Great




Review of ApplianceCare

I give Jay a 10. He has such a great knowledge about his job. He is very courteous and does his job in a timely manner. Great job


Juan




Review of ApplianceCare

Great service...patient while doing his work. Would have him over anytime to repair our appliances.


Great service




Review of ApplianceCare


Great service




Review of ApplianceCare

Quick


Antuna




Review of ApplianceCare

Super service


Knowledgeable and professional




Review of ApplianceCare


Awesome all around!!




Review of ApplianceCare

He was so nice and knew what he was doing. Just awesome all around!


Great service




Review of ApplianceCare

Great service!


Excellent service very professional




Review of ApplianceCare

Hope I don’t need service again but will definitely be calling if we do.


Great service




Review of ApplianceCare

Steve seemed very knowledge and experienced


Nice guy




Review of ApplianceCare

Very courteous and fast


Great Superior service




Review of ApplianceCare

Tech was very knowledgeable!


Great friendly service.




Review of ApplianceCare

Tech showed up early and was done in a jiffy.


Great service and informative technician




Review of ApplianceCare


Xcellent communication and totally reliable




Review of ApplianceCare

Xcellent communication thru whole process. Thank you...!


William




Review of ApplianceCare


Professional




Review of ApplianceCare


Great service




Review of ApplianceCare

This company provides the best service for Whirlpool products in the San Antonio area! Don’t waste your time with other service providers that hesitate to serve warranty customers.


Timothy




Review of ApplianceCare

Overall ok, they didn’t follow up on part, wanted us to do it, workmanship was good


Great service




Review of ApplianceCare

The tech did a great job! Diagnosed the problem immediately. Fixed the issue and then helped me clean up the mess left underneath the refrigerator.


Good job all around




Review of ApplianceCare


A pleasure to have him in our home




Review of ApplianceCare

Arrived on time, took care in our kitchen, communicated clearly, ordered a part, and fixed the problem. A very nice young man


Service on Whirlpool refrigerator




Review of ApplianceCare

The ice maker was working intermittently. Chris knew just what the problem was, ordered the part, and returned 2 days later and repaired our refrigerator


Leaking Ice Maker




Review of ApplianceCare

Justin was very through and professional. After his inspection and evaluation, he diagnosed the issue and let me know what he would be doing to resolve the problem. Upon completion of the work, he cleaned up the area and provided information on what to watch if the issue repeats itself.


Great service and very helpful with all questions.




Review of ApplianceCare

Really enjoy Ali the appliances and service when I need any repairs.


Elaine




Review of ApplianceCare

Rxcellent


Technically and Professionally Outstanding




Review of ApplianceCare

Very impressed from scheduling to repair. Outstanding staff and technicians. Service was under warranty. No charge.


Dishwasher Repair Service




Review of ApplianceCare

It took three visits to fix a dishwasher issue. The communication was excellent and the scheduling was done promptly. The parts were ordered in a timely manner and the warranty was honored 100%. Highly recommend them!


Betty




Review of ApplianceCare

Good


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Our technician, Justin, has gone above and beyond to assist us with getting a correctly, as advertised working oven.


Response from ApplianceCare:

Thank you for writing a review!


Good service from a very nice young man.




Review of ApplianceCare

Arrived on time, diagnosed the problem and reviewed the options.


Response from ApplianceCare:

Thank you for giving us your feedback!


Very helpful




Review of ApplianceCare

Prompt and good


Response from ApplianceCare:

Thank you!


Jackie




Review of ApplianceCare

My technician was very professional


Response from ApplianceCare:

Thank you for writing a review!


Leaking refrigerator




Review of ApplianceCare

Excellent service


Response from ApplianceCare:

Thank you for writing a review!


Excellent service




Review of ApplianceCare

Chris did an outstanding job troubleshooting the problem with our refrigerator which was not cooling. He was thorough, courteous and kept us informed throughout the process. I would highly recommend him.


Response from ApplianceCare:

Thank you for writing a review for us!


Great service!




Review of ApplianceCare

Early and very timely! The service tech was very knowledgeable. Made a quick and thorough assessment of the oven issue. Resolved it and provided an explanation on what happened as well. Very professional young man!


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare

Appliance Care was very informative and efficient. Quickly diagnosed our 1 month old washer’s problem—which turned out to a problem with the seller’s installation rather than our washer.


Response from ApplianceCare:

Thank you for giving us your feedback!


Timely




Review of ApplianceCare

Technician showed up in a timely manner. And service was completed.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know!


Great service




Review of ApplianceCare

Showed up as scheduled. Completed job


Response from ApplianceCare:

Thank you for giving us your feedback!


Danny




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

After another appliance repair company told us we would be better off buying a new fridge than trying to repair our 5-yr old one, we found Appliance Care...thank goodness! Steve was polite, professional and repaired our fridge quickly. I’d highly recommend them!


Response from ApplianceCare:

Thank you for giving us your feedback!


Outstanding service




Review of ApplianceCare

Chris was prompt courteous and helpful. He did an outstanding job troubleshooting a difficult cooling problem with our Kitchen Aid refrigerator.


Response from ApplianceCare:

Thank you for writing a review!


I’ve machine




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great




Review of ApplianceCare

Very good service Thank you


Response from ApplianceCare:

Thank you for writing a review!


Very knowlegable and efficient




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Very poor technical service




Review of ApplianceCare

We've had ACT come over at least 9 times to service our fridge in the span of 6 Mo. Still not fixed, they're coming back on June 1st. For the same problem. So I think ACT is very incompetent.


Issue not handle




Review of ApplianceCare

No one called back still have problem .


On time, professional, and great communication!




Review of ApplianceCare


Another great experience




Review of ApplianceCare

When I have an appliance repair I always call Appliance Care of Texas, and always request Steve. I feel confident that I will receive an honest opinion and an affordable repair. Steve is reliable, knowledgeable, competent and trustworthy. I highly recommend Appliance Care of Texas.


n/a




Review of ApplianceCare

none


Really good service and a great serviceman




Review of ApplianceCare

Our repair was done quickly and we really appreciate that.


Good experience




Review of ApplianceCare


Technician was not very thorough.




Review of ApplianceCare

The technician cancelled twice and when he finally came to install scheduled part, he did not run the dish washing machine but instead said it should work and if it doesn’t to just buy a new machine. The technician also did not ensure the plumbing was connected properly so when my wife was using the kitchen sink water spilled out and I had to re connect the pipes. There should be a level of pride in the work the technicians do. The machine works better now but I’m hesitate to use the service again due to the work ethic of the technician. The chat feature on the website is great though! The most pleasant customer experience I’ve ever had when scheduling service and the receptionist was very flexible and willing to reschedule.


Richard G.

Richard G.

DRYER MAYTAG MEDB855DC4 "Replaced terminal block, terminal wires, and owner bought power cord. Unit is not heating, was not rescheduled with those parts, will still need heating element and thermal cutoff.; ordrng 1 279973 (cutoff-tml) and 1 W11025156 (element)"

Near County Rd 2802, Rio Medina, TX 78066
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG505M0BS3 "Customer stated that the unit has a loose handle, but also found the outer door to be warped. Ordering new outer door to resolve issue.; ordrng 1 W11176456 (glass-door)"

Near Quail Hunt, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Issue is that the refrigerator is cooling inconsistently. Finding issue to be a bad start device. Will take it a few times to start compressor. Sometimes in diagnostics the compressor will not start at all. Tried new start device, compressor kicked right on. Unit testing good."

Near S Columbus St, Fredericksburg, TX 78624
Richard G.

Richard G.

DISHWASHER MAYTAG MDB7959SKZ Customer states someone came on Friday and fixed the dishwasher. Closed job.

Near Harvest Bay, San Antonio, TX 78253
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Issue was a noisy dampner. Replaced dampner, unit tested good."

Near Lower Crabapple Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG320M0BB Customer stated that the issue is that the burner does not function properly. Found it should be caused by the burner cap being from a different model. Ordering proper parts to resolve this; ordrng 1 WPW10183369 (cap-burner)

Near Palma Nova St, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB865GW0 Replaced control board and console assembly on washer due to no power washer is working as designed. Job complete.

Near Wendler Way, Atascosa, TX 78002
Richard G.

Richard G.

RANGE WHIRLPOOL WFG320M0BS3 Replaced oven regulator. Tested to complete. Unit is good to go.

Near Moon Shine, San Antonio, TX 78254
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDPM604KPS0 "Thus unit ps valve has been turning on by itself after the cycle is completed. Checked errors and received error code F8E2. This unit will need a new control board and water valve, I’m ordering a fuse as a contingency.; ordrng 1 W11397505 (FUSE) and 1 W11410062 (CONTROL ELECTRIC) and 1 W11434044 (FILL VALVE)"

Near Saddle Point, San Antonio, TX 78259
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRSF705HPS00 Issue was a frozen evaporator. Replaced defrost thermistor and fan scroll. Unit tested good.

Near Fredericksburg, TX 78624
Jim G.

Jim G.

WALLOVEN FRGIDAIRE FFET2726TSB Verified voltage to board no response at the elements. Both lower and upper oven are non responsive. Ordering thermostats as a precaution. ; ordrng 1 316443913 (board) and 2 318578505 (thermostat)s

Near Starbright, San Antonio, TX 78258
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Thus unit was plugged into a bad outlet. It test good with an outlet tester but with my meter it was only reading 1.3 VAC. I plugged the dishwasher in with an extension cord to another outlet and the dishwasher lit up. I looped up the drain hose and used a zip tie WPW10339879 to secure it.; used 1 WPW10339879 (ZIP TIE) from stock

Near Palermo Way, San Antonio, TX 78261
Jim G.

Jim G.

REFRIGERATOR LG LSXS26326S00 I could not detect an issue. Is used the LG diagnostic tool however anthere were no error codes. Hhoewever. TJ dessert section was definitely under temp. Since I cannot offer any diagnostic information and do not have access to LG ehheett I did charge for diagnostic.

Near Moncayo Dr, San Antonio, TX 78232
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Issue is a clicking noise. Finding issue to be a noisy dampner. Ordering and returning. Part is out of stock, will call when it comes in.; ordrng 1 WPW10479155 (control)"

Near Witt Rd, Center Point, TX 78010
Shawn W.

Shawn W.

DISHWASHER KITCHEN AID KDTM404ESS1 "This job had the incorrect parts delivered. The part provided was ordered over the phone with Kitchen Aid based on the recommendation of a family member that use to work for Kitchen Aid. The two parts that the previous Technician SG called for are on back order. I have reordered the parts because I’m not sure if our parts department returned them to vendor based on our customers interaction with Kitchen Aid directly. I have provided our customer with some detergent guidance based on their filtered water softeners and the current use of no-control pods they have been using. Apparently this unit leaks about 20 ounces during a cycle about 15 to 20 minutes into the cycle. I could not replicate the problem with a dry load with no soap. I did open the unit during cycle and found excessive soap in the unit. According to the service manual this unit can leak due to over suds, and out the front corners as has been happening. It can also leak if the unit is n

Near Bat Cave Rd, San Antonio, TX 78266
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Swapped out auger motor to resolve unit functioning issues. Auger motor fully functional at this time. No further issues.

Near Buck Park, San Antonio, TX 78245
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRMF706EBS00 Temperature in FC 25F RC 49F. FC evaporator and damper need to be replaced. Called Andrew at Tech Line. If we have any further cooling issues after repair we will need to put a dye drier on it. SR#7729346907. According to NR another Technician installed a FC evaporator fan on it back on 22 July 2020. This part should be covered under the 12 month part warranty. We however will have to charge a second appliance service fee. This was collected on completed job number 80586. According to Technical Service Pointer W10842568 there is an adapter kit to help with frosting in the freezer. This part to order is. W10864519 I have ordered the parts without the kit and have provided our customer guidance to call Kitchen Aid to seek resolution for the adapter kit which looks like a remodeled damper as well as evaporator and cover.. all of these parts are out of stock so it will benefit the customer to contact Whirlpool to see if they will cover these parts and

Near Imperial Way, San Antonio, TX 78248
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit under ELW attached closing papers. Found that the inlet valve dripping slowly while unit is not in use. Needs new inlet valve and check valve/ drain hose.; ordrng 1 W11175771 (VALVE) and 1 WPW10545278 (hose-drain)

Near Selma, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB766FW0 Found inlet thermistor fault code checked valve water flow good agitate spin functions good pump good. Checked thermistor was at 312k needs new valve. Replaced valve tested all operations normal. Balance service fee part labor tax

Near Stockdale, TX 78160
Uriah B.

Uriah B.

OVEN KITCHENAID KFGD500ESS04 Lower oven bake igniter bad. Needs igniter.; ordrng 1 WP7432P14360 (Igniter)

Near Evergreen Dr, Pulaski, VA 24301
Uriah B.

Uriah B.

WASHER MAYTAG MVWB765FW4 "Clothes getting caught under agitator and tearing collars, fitted bedsheets, etc. will change agitator to see if that will help. Nothing obvious ; ordrng 1 W11161960 (Agitator)"

Near Jewell Ave, Dublin, VA 24084
Chris S.

Chris S.

KITCHEN KITCHENAID KCGS956ESS02 The switch wire harness is shorted. ; ordrng 1 W10619020 (harns-wire) and 1 WPW10475150 (module-spk)

Near Stone Mill Dr, Salem, VA 24153
Chris S.

Chris S.

KITCHEN MAYTAG MDB9959SKZ0 The drain pump impeller is broken. ; schdld next appmnt for 11/30 MON !

Near Diplomat Dr, Roanoke, VA 24019
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL KDTE304GPS0 Needs drain pump and drain hose. Labor if not covered by warranty 98.75. Part cost 20.99 w/o tax. Unit will have to be pulled out of cabinet. Do not reschedule if pump is not in. Pump should be truck stock part..; ordrng 1 8269144A (Drain line)

Near Crown Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

OVEN WHIRLPOOL MGR6772BDS Part defective out of the box. Needs another igniter. Broken piece not even in the box with the part. ; ordrng 1 WP74007399 (Igniter)

Near Fairway Forest Dr, Roanoke, VA 24018
Chris S.

Chris S.

19'' WHIRLPOOL MRT311FFFE00 The top drawer in the RC isn’t staying in place. ; ordrng 1 WPW10308849 (pan-meat) and 1 WPW10468555 (track) and 1 WPW10468556 (track)

Near Howard Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced freezer slides. All checks ok.

Near Sherwood Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL KSSC42QMS01 "Cx explained that he called trying to see if we needed to come out because the icemaker was working again. Because the icemaker is working, unable to check to see what may have gone wrong. Cx explained that the icemaker itself was at the time he initially called in, under parts warranty because he bought a genuine Whirlpool icemaker replacement and installed it himself. Unit is no longer in warranty from manufacturer as far as even the sealed system components is concerned. Left card with customer and did not charge at this t8me because of cx attempt to cancel due to icemaker operating at this time."

Near Deercroft Dr, Blacksburg, VA 24060
Chris S.

Chris S.

DISHWASHER KITCHENAID KDTM404KPS0 The drain pump needs to be replaced. The impeller is broken. ; ordrng 1 W11412291 (DRAIN PUMP )

Near Hershberger Rd NW, Roanoke, VA 24012
Uriah B.

Uriah B.

KITCHEN KITCHENAID KDTE204GPS0 Replaced upper rack rails. All checks ok.

Near Glade Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER ROPER RTW4516FW2 Checked operation. Checked all wire harness connections. All checks ok. Pump pumping water ok at this time. ; used 1 Wp8567668 (Tie) from stock

Near State Rd 681, Parrott, VA 24132
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 Good flow to the machine. Cold side solenoid went bad. ; used 1 W11210459 (Valve) from stock

Near High Bridge Rd, Wytheville, VA 24382
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Found drain not hooked up correctly. Cleared drain of debris. Cx to correct drain.

Near N 6th St, Wytheville, VA 24382
Chris S.

Chris S.

MICROWAVE MAYTAG MVWB835DW2 The UI isn’t responding. There Is an F6E2 error code. UI part number W11112656Customer will decide if they want to have the repair done. We will need to replace the UI and possibly the control board.

Near Saddle Dr, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTM404ESS3 Checked the inlet valve for goo that was there during previous visits. Cleaned some gel like substance from the valve filter again.

Near Evergreen Dr, Pulaski, VA 24301
Uriah B.

Uriah B.

REFRIGERATOR AMANA WFW5620HW0 replaced detergent dispenser. ran test cycle. all checks ok.

Near Spruce St, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW5620HW0 Unit will enter diagnostic but will not stay there and unable to get it to go through testing. Wiring is good. ACU not communicating properly with HMI. Needs control. W11322903. ACU. 2nd tech if needed for dryer removal. Cx to contact warranty through CC. Will call to schedule depending on warranty answer.

Near Fox Croft Cir, Roanoke, VA 24018
Chris S.

Chris S.

LAUNDRY MAYTAG MEDX655DW1 The start button was pushed through. I reinstalled the start button switch and checked operation. All operations check ok.

Near Meadowcrest St, Hollins, VA 24019
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL GMC305PDB6 Replaced. Broil element. Checks ok.

Near Misty Mountain Ln, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "replaced control board and inverter. compressor kicked on immediately. cx to observe. if callback, sealed system most likely at fault. will need compressor, drier, and evap. and will need chris"

Near Stoney Creek Way, Troutville, VA 24175
Chris S.

Chris S.

WASHER MAYTAG MHW5630HC1 I checked for error codes and found none. I leveled the unit and checked operation. All operations check ok.

Near Nell Cir, Roanoke, VA 24019
Chris S.

Chris S.

DISHWASHER KITCHENAID KDTE234GPS0 "I in the roller ,gasket and rail. I checked operation. All operations check ok."

Near Cardiff Ct, Hollins, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRT112CZJW00 The freezer seems to be freezing at this time. If the issue persists we will replace the compressor. The refrigerant is R600.

Near Morgan Ave SE, Roanoke, VA 24013
Uriah B.

Uriah B.

WASHER MAYTAG MVWB855DC4 "F0e3F9e2F0e3 came back during diagnostics. Pressure hose line cleared. Ran load size calibration. Reset unit. Diagnostic run again. Code did not return. Cx to use and observe. If callback, will need control board if F0e3 comes back. W11171748. Control"

Near Stratford View Dr, Blacksburg, VA 24060
Chris S.

Chris S.

LAUNDRY WHIRLPOOL MVWB765FW0 The water valve was leaking. I reinstalled the valve cleaning it well. The valve didn’t leak after I reinstalled it. If the issue reoccurs we should replace the valve.

Near Meadow Dr NW, Christiansburg, VA 24073
Richard G.

Richard G.

DRYER MAYTAG MEDC215EW1 "Customer complaint is that the unit will not turn on. The light inside is working when door is open and timer clicks when start is pushed. Checked fuses, thermal fuse needs to be replaced. Collected service call fee.; ordrng 1 WP3392519 (thermal fuse)"

Near Dewlap Trail, San Antonio, TX 78245
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 I’ve contacted WP techline and spoke to Bruce SR# 7729326464. Despite no error In the icemaker error test I discovered that the freezer was above temp averaging about <28 degrees Fahrenheit. Frost pattern revealed an ice block and therefore a restriction at the evaporator. Sealed system tech is needed. ; ordrng 1 WPW10608485 (evaporator)

Near Irish Elm, San Antonio, TX 78247
Richard G.

Richard G.

DRYER MAYTAG MEDC215EW1 Customer complaint is that the dryer will not shut off. Says they set the dryer at 70 minutes and it was still running the next morning. Will need timer for repair.; O-emld tckt

Near Calypso Dawn, San Antonio, TX 78252
Justin  R.

Justin R.

VENTHOODS UNKNOWN WVW51UC6FS2 "There is not chimney attached at all, no frame piece or anything. Can order chimney pieces. House is not occupied yet. ; ordrng 2 W11328682 (CHIMNEY )s"

Near Little Sorrel Way, Bandera, TX 78003
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D JENN-AIR JJW3830DS01 Replaced control board on oven unit is working as designed no issue. Collected remaining balance. Job complete.

Near W Fair Oaks Pl, Alamo Heights, TX 78209
Douglas H.

Douglas H.

RANGE KITCHEN AID KFDC558JSS00 Last trip found unit console had a scratch on it. Unit was within cosmetic warranty at time of diagnosis. Replaced console to resolve the issue. Unit checking good now. Customer approved of repair.

Near Spike Rush Ln, , TX 78006
Douglas H.

Douglas H.

DISHWASHER FRGIDAIRE FPHD2481KF1 "Customer stated unit leaked after a cycle. Found no indications of a leak. Found unit loaded improperly causing issue. Left leak detection paper under unit and explained that. No further issues at this point, collected Sc"

Near Ranger Creek Rd, Boerne, TX 78006
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced all necessary parts. Issue resolved.

Near Knollbranch, San Antonio, TX 78247
Colton B.

Colton B.

WASHER MAYTAG MVWC565FW2 Issue is that larger loads do not spin out clothes. Found an off balance load error on diagnostics. Washer is level and spins well in diagnostics. Talked to customer about loading procedures. Customer will let us know if that doesn’t solve issue.

Near Merrimac Cove, San Antonio, TX 78249
Douglas H.

Douglas H.

VENTHOODS WHIRLPOOL UXT5536AAS3 Customer stated that the high speed setting not working properly. Found the high speed setting has to be mashed hard for it to lock into place. Ordering motor control to resolve the issue. Blower is functioning properly. Scheduling for customer availability. ; ordrng 1 W10851619 (MOTOR CONTROL)

Near Benedikt Path, Boerne, TX 78006
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW5000DW1 "Will need to order and replace motor for unit, will also need new inlet water valve. F5E1, F0E5, F8E1, will need hub as well. ; ordrng 1 W10528947 (drive hub kit) and 1 W10865826 (valve) and 1 W11283592 (motor-drve)"

Near Canyon Rd, Pipe Creek, TX 78063
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT750SAKB0 "No error codes stored, rinse aid is in dispenser. Found FAE2 stored after running unit. ; ordrng 1 W11412298 (HEATER) and 1 W11462458 (CONTROL )"

Near Willow Springs Dr, Pipe Creek, TX 78063
Colton B.

Colton B.

WASHER WHIRLPOOL WTW5000DW3 Issue is no fill on washer. Found F8E1 error on diagnostics. Finding issue to be that cold water was turned off. Turned water on and ran diagnostics cycle. Everything tested good.

Near Woodcliffe St, San Antonio, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFC704FSS01 Customer stated the refrigerator compartment not cooling properly. No ice build up on EVAP. Found the rc fan not coming on during normal operation but is functioning properly in diagnostics testing. Also ran test 40 compressor test to verify that. Finding issue to be electronic control not sending power to rc fan during normal operation. 348.81 for P&L collected Sc. Customer wants to proceed with repair. Ordering control to resolve the issue. ; ordrng 1 W11450890 (CONTROL)

Near Frontage Rd, Boerne, TX 78006
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED8500DC1 This unit will need a dryer repair kit and a bracket idler. Parts ordered. Or customer paid our service fee. Remaining balance upon completion.; ordrng 1 4392067 (dryer repair kit) and 1 W10837240 (idler pulley)

Near Spider Lily, San Antonio, TX 78258
Jim G.

Jim G.

DRYER SAMSUNG DV431AEWXAA Replaced faulty belt. Issue resolved. ; used 1 4392067 (REPAIR) from stock

Near Wild Oak Dr, Canyon Lake, TX 78133
Justin  R.

Justin R.

RANGE WHIRLPOOL WFC150M0JB0 Replaced control board and tested to complete.

Near Ridge Trail, Bandera, TX 78003
Jim G.

Jim G.

COOKTOP GAS KITCHENAID KCGD506GSS00 Verified no damage to house or reasons. Tightened valves however a propane technician had already repaired issue.

Near Eagle Point Dr, Fischer, TX 78623
Jim G.

Jim G.

DRYER SAMSUNG DVA42H5000EW/A3 Replaced thermistor. Issue resolved.

Near Mystic Breeze, Spring Branch, TX 78070
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF540CWHZ03 "Need left side door. Not aligning correctly, seems warped. ; ordrng 1 W11435334 (LEFT DOOR )"

Near Cache Creek, San Antonio, TX 78253
Shawn W.

Shawn W.

OVEN ELECTRIC [S GE JTP15B0W2BB "Found that the unit had a break in the bake element causing an open line in the circuit. Part ordered. Our customer paid the service fee.; ordrng 1 WB44K5018 (element,bake)"

Near Imperial Way, San Antonio, TX 78248
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Side adapter harness has failed. ; schdld next appmnt for 11/25 WED !

Near Yosemite Dr, San Antonio, TX 78232
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WMH53520CS7 Issue is a no heat microwave. Finding issue to be a faulty magnetron. Quoted customer for SC+P+L. Customer declined repair. Collected SC.

Near Whispering Wind St, San Antonio, TX 78230
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28HMEDBSR "Replaced control and ice maker, will have customer monitor over the next week or so."

Near Chipman Ln, Bandera, TX 78003
Colton B.

Colton B.

WASHER WHIRLPOOL WTW5000DW3 Issue is that the unit will not advance into cycle. Lid will not lock. Ordering new latch and control to resolve issue. ; ordrng 1 W11417466 (CONTROL )

Near George Muck Dr, Kerrville, TX 78028
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRSC703HBS00 "Unit not cooling. Found issue to be compressor not coming on. Ohmed windings, windings our of spec. Ordering compressor to resolve. Also ordering electronic control and UI just Incase. Parts on b/o. This repair should be covered under warranty as job was dispatched prior to warranty expiration. ; ordrng 1 W10779331 (COMPRESSOR ) and 1 W11172798 (ELECTRONIC CONTROL ) and 1 W11340158 (UI)"

Near Taos Creek, San Antonio, TX 78255
Justin  R.

Justin R.

FREEZER WHIRLPOOL WZF34X20DW01 Customer had left for about 5 weeks and allowed the gasket to align with frame. No frost was found. Unit good to go.

Near Forest Trail Dr, Bandera, TX 78003
Richard G.

Richard G.

RANGE WHIRLPOOL WFE550S0HZ1 Replaced surface element. Tested to complete. Unit is good to go.

Near Silver Spoon, San Antonio, TX 78254
Tommy B.

Tommy B.

MICROWAVE OVEN KITCHENAID KOCE507ESS09 Customer stated the unit has heating concerns. Lamp in microwave also out. Diagnostics shows Error code 31F F6E8. Called techline spoke to Leon. Water test showed 76.3 to 173 degrees. SR7729325989Check J4 UI p26 connector and if error returns replace the appliance mgr. customer to monitor and check for error to return. ; ordrng 1 W10886919 (lmp-basles)

Near Country Vale, San Antonio, TX 78216
Ezequiel V.

Ezequiel V.

DISHWASHER KITCHEN AID KDTE334GPS0 Checked dishwasher found error code f6e3 F6E4 f9e1 after further troubleshooting found bad control board ordering board to resolve issue.part is covered under limited warranty. Collected service call fee.; ordrng 1 W10911471 (cntrl-elec)

Near County Rd 120, Floresville, TX 78114
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced reservoir. Issue resolved. Used wire tie to correct loose harness as well. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Alpine Ct, Spring Branch, TX 78070
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW8620HW2 "Checked washer found broken line at connecter to fan assembly, customer stated since installation motor never ran, good fan assembly now. Error code F3E5 appeared while in diagnostics found bad heater ordering to resolve issue. ; ordrng 1 W10918779 (heater)"

Near Paddy Rd, Floresville, TX 78114
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Our customer started to have problems with the ice maker starting to not operate, then water started puddling our on the deli display and it stopped working. The temperatures in the freezer section were at 23 F and the fresh food section is at 42 F. The deli control board is out and the freezer section evaporator fan is taking off like a rocket ship but was not frozen up. I found the deli draw control board filled with water and one of the wires is disconnected due to corrosion. I was able to splice an reconnect the control board for a temporary fix but the selector button is still not working. This alleviated the evaporator fan taking off. However, when running test 3 in diagnostics I found that the damper was not opening and closing and in sub-step 4 both fans sounded like they were taking off above designed rpms. On test 36 I found that the ice box fan is not working. On test 56 for the ice maker I received error code E5 for timed ice making. I

Near Bunker Dr, San Antonio, TX 78260
Richard G.

Richard G.

WASHER WHIRLPOOL WTW6120HC0 "Customer complaint is that the unit is making a loud screeching noise when it is sensing that sounds like metal on metal screeching. Verified issue. Found fault with gearcase and motor. Will order gearcase, motor and drive pulley.; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11423758 (GEARCASE)"

Near Cheshire Way, San Antonio, TX 78254
Colton B.

Colton B.

WASHER MAYTAG MHW5630HW0 Issue is a leaking dispenser. Replaced dispenser per service pointer. Unit tested good.

Near Apache Dr, Kerrville, TX 78028
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced reservoir and dripping issue was resolved..

Near Alpine Ct, Spring Branch, TX 78070
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRFC704FBS01 "Issue was a scratch on the door. Replaced door, unit tested good. Hinge cover was broke. Ordering new hinge cover to resolve issue. Customer unhappy with the door level. Ordering a door washer to try to resolve that. ; ordrng 1 W11225850 (cover) and 1 WP487576 (washer) and 1 WP98165 (screw)"

Near Landmark, Kerrville, TX 78028
Colton B.

Colton B.

DISHWASHER SAMSUNG DW80K5050US Issue is that dishwasher does not drain. Was able to get unit to drain manually. Drain pump checked good. No water from sink is coming back through the drain hose. Finding issue to be a faulty control and door switch. Ordering both and returning.; ordrng 1 DD81-01629A (DOOR SWITCH ) and 1 DD82-01337B (CONTROL)

Near Mountain Laurel, Kerrville, TX 78028
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "No cool refrigerator. No frost pattern on evaporator, compressor functional upon arrival. Unit will need a sealed system evaluation. Amp draw reading .653; schdld next appmnt for 11/24 TUE !"

Near Red Oak Turn, Helotes, TX 78023
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JFFCC72EFS03 After installing the door and the bushing I find that the door is not sealing properly after replacing it and adding. It appears the refrigerator frame is out of square. The door juts out further out than the other doors. The customer is requesting a refrigerator replacement.

Near Wengenroth Rd, Kendalia, TX 78027
Shawn W.

Shawn W.

DRYER MAYTAG MGDB765FW0 "Our customer is having problems with the door popping open. There is no visual damage. Our. Customer is also experiencing problems with the unit only drying for 5 minutes in normal. I ran diagnostics and found no error codes. As soon as I ran service test mode the unit stopped and displayed Air 001 Heat 101. Running the service tests for the moisture sensors I found that the wiring harness, the moisture sensor harness and outlet thermistor will need to be replaced. I’m ordering a control board as a contingency. I have ordered all parts needed for the door repair.; ordrng 1 W10907916 (harns-wire) and 1 W11089308 (cntrl-elec) and 1 W11089309 (door) and 1 W11366436 (STRIKE) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WP8577274 (thermistor) and 1 WPW10298258 (harns-wire)"

Near Vuitton, Bulverde, TX 78163
Ezequiel V.

Ezequiel V.

RANGE MAYTAG MGT8800FZ Duplicate ticket Checked range found no gas coming through valve found obstruction at orfice holder removed debris range is working as designed no issue. Job complete.

Near Lucas Rd, Floresville, TX 78114
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Our customer is having problems with the freezer not getting cold enough in the bottom section of the freezer. The ice maker had not been making ice. He had conducted a harvest and water fill test himself in diagnostics and they were both working but still not making Ice. The customer has also had some problems with the water filter housing not accepting an OEM filter. When running diagnostics, I found that on test 56 we receive an error code of E5. This unit is experiencing the Technical Service Pointer W10545058 issue and W10545061D and W10772228D and W10739305 for the fascia with condensation forming on the front as well as the back of the upper left of the refrigerator compartment by the ice maker and internal walls. There is a service kit to solve this problem W10648043. Whirlpool was covering parts and labor for 2 years after date of purchase but that time as past. And, the. They had a coverage for 3 years. Past purchase dateI found RC set at

Near Honeysuckle Branch, Bulverde, TX 78163
Justin  R.

Justin R.

DRYER MAYTAG MEDC215EW1 "Spoke with customer, need to reschedule until part comes in. ; schdld next appmnt for 11/23 MON !"

Near Crow Ct, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

RANGE MAYTAG MGT8800FZ Checked range found no gas coming through valve found obstruction at orfice holder removed debris range is working as designed no issue. Job complete.

Near Lucas Rd, Floresville, TX 78114
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint is that the unit is leaking from the door vent. Found gasket missing from vent. Ordering vent, gasket, and deflector.; ordrng 1 W11105961 (grill-vent) and 1 W11112070 (deflector) and 1 WP8269259 (gasket)"

Near Orpheus Way, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated the issue is the unit is running too much water into the icemaker. New valve required for repair. Part already on order.; saved tckt

Near Marsh Straw, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

DRYER SAMSUNG DV42H5000EW/A3 Checked dryer found front rollers causing screeching noise spoke to customer about issue customer will provide parts and will call for install.collected service call fee.

Near Nine Iron Way, San Antonio, TX 78221
Ezequiel V.

Ezequiel V.

MICROWAVE OVEN JENN-AIR JMC2430IL02 "Checked microwave oven found door not opening properly, dent on door ordering door and hinges to resolve issue, ordering lower trim not presently installed.; ordrng 5 3400832 (screw)s and 1 461967750483 (arm) and 1 W10128850 (arm) and 1 W10420958 (trim) and 1 W10687342 (door/mw) and 1 W11200398 (GLASS DOOR ) and 1 W11238658 (NAMEPLATE) and 2 W11256757 (HINGE)s"

Near Mariposa Ln, Floresville, TX 78114
Shawn W.

Shawn W.

RANGE KITCHENAID KFDC558JSS00 Talked to Rich at Tech Line and we have determine that this unit needs a new user interface. SR#7729332931. Part ordered.; ordrng 1 W11400494 (CONTROL ELECTRONIC)

Near Resort Pkwy, , TX
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVW6230HW0 "Checked washer found error code f0e9 f0e5 f0e3 load out of balance preformed diagnostics test and calibration all test passed no issues, washer is working as designed. Job complete."

Near Griffith St, Poth, TX 78147
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 Called tech line spoke to Robert. SR7729327353 low amp draw with no cool. Compressor running on arrival. No frost pattern on evaporator. Spoke to the pastor regarding sealed system pricing and he will speak to personnel in order to decide if they want to repair or purchase new unit.

Near Amber Dr, Comfort, TX 78013
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Checked refrigerator found refrigerator not cooling preformed diagnostics testing found a hissing sounds coming from evaporator, refrigerator requires seal system tech. Ordering evaporator.; rqstng P&A on 1 2188823 (evaporator)"

Near Galapagos, San Antonio, TX 78214
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED560LHW0 Swapped out the blower wheel to resolve unit issues. No further issues at this time.

Near Worth Pkwy, San Antonio, TX 78257
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint is that the grommet on the door hinge has broken off. Will need grommets for repair.; saved tckt

Near Knob Creek, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFC704FPS04 Customer is having to change water filter every 3 weeks due to low flow. Pulled filter to find water barely getting to filter. Finding cause to be filter head. Ordering filter head to resolve the issue. Part on b/o; ordrng 1 W11451366 (HOUSING)

Near Wagner Way, San Antonio, TX 78256
Douglas H.

Douglas H.

RANGE KITCHEN AID KOSE500ESS02 "Last trip found faulty door switch, console and control. Replaced all parts to resolve the issue. Unit testing good now. No further issues at this point."

Near Socorro Falls, Helotes, TX 78023
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer stated when starting unit, acts as of door isn’t shut and won’t go into cycle. Checked errors none found. Customer stated sometimes will have to restart unit multiple times before it will actually start. Issue lies in door latch and control. Ordering both to resolve the issue. Control on b/o; ordrng 1 W11305296 (CONTROL) and 1 WPW10653840 (LATCH)"

Near Platinum Ct, Boerne, TX 78015
Douglas H.

Douglas H.

VENTHOODS UNKNOWN WVU37UC0FS0 "Unit making loud noise when fan is operating. Took fan down to see the cause of the noise is the fan hitting sheet metal due to an installation error, installer didn’t cut the duct work with a big enough. Also found it caused the the fan to break a blade off. Ordering fan wheel to resolve issue fully. Part on b/o; ordrng 1 W11099714 (BLOWER WHEEL )"

Near Cypress View, , TX 78015
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 Customer stated the issue is that the lamp does not light underneath the microwave. Found issue to be dead lightbulb. Swapped out with new lightbulb to resolve issue and unit has no further issues at this time.

Near McFadden Wy, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer stated that the issue is the unit sometimes turns off for a couple days and then starts cooling again. Found issue to be ice buildup on the evaporator. Ordering user interface and wiring harness to resolve issue.; rqstng P&A on 1 W11214887 (cntrl-elec) and 1 W11405276 (WIRING HARNESS ), states that autho needed"

Near Valley Bend, San Antonio, TX 78250
Jim G.

Jim G.

DRYER MAYTAG MEDB835DW4 The unit is still squealing. I verified that a shaft is warped. Also a new dryer kit may be need3d. ; ordrng 1 WPW10359272 (shaft)

Near Twinpod, San Antonio, TX 78247
Richard G.

Richard G.

WASHER MAYTAG MVWB855DC3 "Customer states unit seems to be operating ok now. Ran unit through automatic test again, unit is agitating. Customer does not want to proceed with repair at this time."

Near Stagehand Dr, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EW4 Checked range found no issues no error codes rename is working as designed. Job complete.

Near Rosebud Ln, San Antonio, TX 78221
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFE505W0HS1 Customer stated that the cooktop gets too hot during oven usage. Insulation in place and could not duplicate issue. Also stated concerns regarding heat coming from door. Unit needs a new oven gasket. ; ordrng 1 WPW10129032 (gaskt-door)

Near Timber Walk St, San Antonio, TX 78250
Tommy B.

Tommy B.

WASHER MAYTAG MVWC465HW2 Customer stated that the unit is making a loud noise during spin. Removed agitator and found metal underneath. Noise still persists in manual test after removal. Ordering gearcase. Collected service call.

Near Stimmel Dr, San Antonio, TX 78227
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit needs the new filter housing. Ordering parts to resolve issue; ordrng 1 W11346622 (RESERVOIR)

Near Painted Wagon, San Antonio, TX 78254
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED8500DC1 This unit will need a dryer repair kit and a bracket idler. Parts ordered. (Veteran discount). Or customer paid our service fee. Remaining balance upon completion.; ordrng 1 4392067 (dryer repair kit) and 1 W10837240 (idler pulley)

Near Spider Lily, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Side adapter harness has failed. ; schdld next appmnt for 11/25 WED !

Near Yosemite Dr, San Antonio, TX 78232
Shawn W.

Shawn W.

VENT HOOD WHIRLPOOL WW7336JSO I found that this unit needed a zip tie WPW10339879 from my truck stock to keep the cord from dropping and pulling the power cord out of the outlet which is about 4 feet up from the base of the chute. This unit is now fully operational. ; used 1 WPW10339879 (ZIP TIE) from stock

Near Para Siempre, San Antonio, TX 78259
Richard G.

Richard G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced control panel. Tested to complete. Unit is good to go.

Near Pillard Summit, San Antonio, TX 78245
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Issue was a frozen over evaporator. Replaced evaporator cover with the defrost sensor attached. Fan and thermistors were operational in diagnostics.

Near Bramante Ln, Helotes, TX 78023
Richard G.

Richard G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced control panel. Tested to complete. Unit is good to go.

Near Pillard Summit, San Antonio, TX 78245
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DC4 "Spoke with customer, talked about repair and she is looking at a replacement. Does not want to go forward with repair or service."

Near Brite Ranch, San Antonio, TX 78245
Douglas H.

Douglas H.

RANGE KITCHEN AID KOSE500ESS02 "Last trip found faulty door switch, console and control. Replaced all parts to resolve the issue. Unit testing good now. No further issues at this point."

Near Socorro Falls, Helotes, TX 78023
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Customer complaint is that the freezer is no longer freezing food. Found issue to be with evap motor and harness. Collected service call fee. Ordering motor with harness.; ordrng 1 W11109595 (motor-evap)

Near Silent Forest Dr, San Antonio, TX 78250
Richard G.

Richard G.

FREEZER WHIRLPOOL WZF34X16DW04 "Customer complaint is that the unit still has a plastic smell and it makes the food taste different. Says she has emptied the freezer and disinfected everything and is also using baking soda to help absorb the smell, but nothing is working. Called techline and spoke with Rick says to check the evaporator fan motor and defrost heater. Opened up unit and the smell was a little stronger round evap motor and heater. Ordering evap motor and heater.SR#7729317106; ordrng 1 WPW10316428 (heater) and 1 WPW10359880 (motor-evap)"

Near Sonni Field, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer complaint is that the bottom icemaker is not making ice. Will need to replace icemaker.; O-emld tckt

Near Maidenstone Dr, San Antonio, TX 78250
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Customer complaint is that the unit is not washing well, and the dishes don’t dry. Put unit into diagnostics and found no error codes. Ran automatic test, all steps passed. Unit is washing as designed, but motor has a loud humming noise when running. Heater is also not heating well. Will need to replace pump and motor and heater. Customer also states unit shuts off in the middle of the cycle and has to be restarted. Verified issue with control. Ordering control.; ordrng 1 W10518394 (heater) and 1 W10888591 (pump and motor) and 1 W11087225 (control elect)"

Near Silver Mist Way, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

REFRIGERATOR SAMSUNG RF34H9960S4AA "Replaced swing guard on refrigerator, there’s a clip broken on door side ordering parts to resolve issue.; rqstng P&A on 1 DA91-04174A (DOOR REF) and 1 DA97-14605A (CASE BASKET), states that autho needed"

Near Oletha St, San Antonio, TX 78211
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Replaced diffuser due to diffuser staying open after replacement open and closed properly, checke water dispenser valve is not actuating ordering valve to resolve issue.; ordrng 1 WPW10179146 (valve-inlt)"

Near Halliday Ave, San Antonio, TX 78223
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator found ice maker stuck mid harvest ordering ice maker to resolve issue,will need a sealed system tech per last tech notes for partial frost pattern/ice build up on evaporator.; ordrng 1 W10746960 (icemaker)"

Near Catfish Ln, San Antonio, TX 78224
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Necked refrigerator found bad refrigerator thermistor ordering ref thermistor to resolve issue, customer will call for scheduling part install.; ordrng 1 W10556397 (thermistor)"

Near Lavender Meadow, San Antonio, TX 78222
Colton B.

Colton B.

COOKTOP GAS JENN-AIR JGD3536GS00 "Issue is that flames are too high. Unit is set up for NG when it is on LP. Ordering conversion kit. Currently on BO, will call when they come in.; ordrng 1 W11083838 (cnvrsn-kit)"

Near S US Hwy 87, Fredericksburg, TX 78624
Colton B.

Colton B.

DRYER MAYTAG MEDB765FC0 "Issue is a whining sound when dryer kicks on. Once dryer is running there is no noise issue. Belt, pulley and rollers all look to be in good shape. Finding issue to be bad start windings in the motor. Ordering a new motor and blower wheel to resolve issue. Will call customer when part comes in.; ordrng 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)"

Near Pedernales Estates Rd, Fredericksburg, TX 78624
Justin  R.

Justin R.

DRYER MAYTAG MED7230HW1 "Unit is not running correctly, will power on but when you go to run unit it will make clicking noise then turn off display. Issue within control and display, possible motor fault. PSP item on control and console. ; ordrng 1 279787 (motor) and 1 W11413567 (CONSOLE ) and 1 W11441687 (CONTROL )"

Near Co Rd 3821, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Customer complaint is that the refrigerator compartment is not cooling. Replaced evaporator cover per special project. There is no change to customer’s initial complaint. The ui continuously beeps and the power failure led is steadily on. Every few minutes the compressor attempts to kick on, the main control board clicks, and the door open alarm sounds. Compressor shuts off, condenser fan runs followed by clicks on the main control board, then the ui makes a sound like it was just powered on. Main control clicks again and compressor begins humming. Called techline and spoke with Robert. Ran through some tests on the fans and ui. States it is a control board issue and to replace the Main control and the control board at the compressor. Spoke to customer about repair. She will look for a new refrigerator.File 7729321396"

Near Magnolia Bend, San Antonio, TX 78251
Shawn W.

Shawn W.

WASHER MAYTAG MVWB865GC0 Ran diagnostics and received error code F6 E2 communication error UI/ACU. We have no continuity in the UI harness. We have 120 VAC at the control board and the green light is blinking. We will need a new UI harness and perhaps a UI and it is unlikely that a new control board will be needed. Part ordered and rescheduling already ordered parts as a contingency. This is a MTF8D00APL1 Whirlpool is covering parts and labor. Our customer is paid in full for our service fee. ; ordrng 1 W11199207 (harns-wire)

Near Lightstone Dr, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D JENN-AIR JJW2430WS02 "Replaced fuse, and power supply with no change to ui getting good power to supply and thermal fuse bad ui ordering to resolve issue.; rqstng P&A on 1 W10517887 (panl-cntrl), states that autho needed"

Near Terrell Rd, San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA WHIRLPOOL GI15PDXZS1 "Checked ice maker found build up at compressor, compressor turning on and turning off within 5 seconds. No frost pattern at evaporator. Gave customer quote for repair. Customer will call if they want to continue service.; rqstng P&A on 1 2217224 (relay) and 1 W10783194 (overload) and 1 WPW10218037 (evaporator), states that autho needed"

Near E Woodlawn Ave, San Antonio, TX 78212