Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1845 customer reviews

Map of Live Oak, TX

Great Technician!




Review of ApplianceCare

Great experience! Although the technician had to come out a couple times, he did a great job diagnosing the problem and fixing it! Works like brand new!!!


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Map of San Antonio, TX

Excellent Service




Review of ApplianceCare

I had a little incident on Christmas Eve with my refrigerator and was still able to get someone to come out same day. My part came in the next week and it was replaced in no time. Highly recommend this company!


Response from ApplianceCare:

Thank you for the review!


Map of Boerne, TX

Colton was great. Efficient & very nice. Thanks 😊 for making the trip out!!




Review of ApplianceCare

See above


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Great Service




Review of ApplianceCare

Mr Vega was knowledgeable and polite and respectful. I wish all customer service / technicians of all titles would be as Mr Vega .


Response from ApplianceCare:

Thank you for the review, we are glad to hear about the wonderful service.


Map of San Antonio, TX

Fast, knowledgeable, courteous




Review of ApplianceCare

Douglas was able to diagnose the problem quickly, ordered the necessary part and came back very soon with the solution. He was only here about 15 minutes. Great service.


Response from ApplianceCare:

Thank you for the review!


Map of Floresville, TX

Great people to work with!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Carol




Review of ApplianceCare

Great, professional and knowledge service.


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Fast service




Review of ApplianceCare

On time Fast service Everything working great Used COVID-19 protocol


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Joshua




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you


Map of Salem, VA

Bruce Ermel




Review of ApplianceCare

Great job!


Response from ApplianceCare:

Thank you for the review!


Refrigerator




Review of ApplianceCare

Nice Job


Response from ApplianceCare:

Thank you!


Waste of time and money




Review of ApplianceCare

I did not want to give any stars, but the survey would not post without at least one. First, the repairman entered my home without wearing a mask. He put on a mask when I did and I apologized for opening the door without one on. Then he proceeded to tell me that he and several of his children had had COVID already. Second, he used an IPad-like device to get the service error code on my Maytag washer. I already told him what error codes had shown up. He told me it could be a panel problem and it would be $400.00 plus to fix it and another $75.00 on top of the day’s $80.00 plus diagnostic fee to install it. Furthermore, it might also be another panel problem also that would cost another $300.00 plus. ( I could buy a top-of-the-line washer for the cost of the parts and service on a two and one half year old washer.) After he left, I googled the service error. Two YouTube videos suggested a fix using alcohol and a Q-tip. Another had a housewife install the second piece herself. This repairman never checked the panels at all. My husband and I could not get the panel off to try and fix the washer ourselves. Within three days we bought a Speed Queen washer with a seven year warranty and the name and a phone number of a good repairman if we ever need one. I will never call this service again and would definitely warn others not to call it.


Response from ApplianceCare:

Thank you for taking the time to leave us a review, We are having a manager speak with the tech about the mask. It looks like we were given an error code for the problem description of the washer, without having the technician diagnose the appliance there can be uncertainty as to what parts are needed for repairs. We do apologize that the parts needed for repairs are on the higher end in cost, that is why we have our technicians diagnose the appliance in order to know what is needed so the customer can decide which route is best for them.


Service was very professional and time was taken to confirm everything was working well




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review!


Thank you




Review of ApplianceCare

Doug provided great service.


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Awesome service




Review of ApplianceCare

It was quick and easy he explained everything that was wrong and what to do in the future!


Response from ApplianceCare:

Thank you for the review!


Problem not solved




Review of ApplianceCare

The problem is not solved - the door replacement to the ice maker did nothing. I will call App Care tomorrow to schedule again.


Satisfied




Review of ApplianceCare

Polite and professional


Response from ApplianceCare:

Thank you!


Review




Review of ApplianceCare

Colton is a great tech. Thorough work ethics and great customer service.


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Let me commend Richard highly. Very business oriented, courteous, completed the job very quickly. Appliance working great. Thank you.


Response from ApplianceCare:

Thank you for the review!


Awesome




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

The tech showed me everything I need to see that could be wrong. He check but could not find anything. But still a great job just talking to him about the job


Response from ApplianceCare:

Thank you for the review!


Toby




Review of ApplianceCare


Response from ApplianceCare:

Thank you.


Excellent service, very knowledgeable and professional. P




Review of ApplianceCare

Arrived on time, was extremely knowledgeable about my whirlpool stove and spotted an extremely dangerous loose part behind the oven. Had to contact Whirlpool Safety department to report the issue due to manufacturing issue. Thank you Ezequiel!


Response from ApplianceCare:

Thank you for the review!


Rerko




Review of ApplianceCare

Good service!


Response from ApplianceCare:

Thank you!


AWESOMENESS




Review of ApplianceCare

He was professional and did a quick and fast job perfectly executed


Response from ApplianceCare:

Thank you for the review!


Great service always!




Review of ApplianceCare

This is the best company for all your appliance repairs. Great service and have never had any issues!


Response from ApplianceCare:

Thank you for the review, we enjoy hearing back from customers!


Jim's service attitude is Wonderful




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review!


Excellent service all around.




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Once again, I was Extremely satisfied with the service I received with Appliance Care. The diagnosis was quick and the installation was perfect. Ez




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Outstanding work!




Review of ApplianceCare

Our technician Jesse did a fantastic job repairing our dishwasher. It seems to run even better than when we first installed it!


Response from ApplianceCare:

Thank you for the review!


Great Service, quick response




Review of ApplianceCare

Service tech was very courteous and knowledgable. Arrived on time.


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you!


Will




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare

Service service I received was great the tech was there on time, in fact during our first appointment he was early and both times he let me know what time he was due to the rise. He was very knowledgeable of what he had to do and what it was gonna take to fix my refrigerator. On a scale of 1 to 10. 10 being the highest I give my technician 11+


Response from ApplianceCare:

Thank you for taking the time to leave us a review, we enjoy hearing back from customers.


Parts not available




Review of ApplianceCare

Parts are never available. Have to wait weeks to finish job


Response from ApplianceCare:

Thank you for taking the time to leave a review. We do apologize for the current inconvenience of delays on parts, we are hopeful that as the manufactures ramp up production we will begin to have parts to customers at much sooner pace.


Good Experience




Review of ApplianceCare

I had a couple issues with a freezer door under warranty. Very helpful customer service.


Response from ApplianceCare:

Thank you for the review!


Mr




Review of ApplianceCare

Professional and knowledgeable technicians


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Colton was on time and made certain everything was working and that I was satisfied with the job.


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare

tech was super !


Response from ApplianceCare:

Thank you!


Great but slow service




Review of ApplianceCare

Did not call in advance on 12/21/20 after finding prioblem on 12/3/20. too many e-mails and or calls for 1st visit


Response from ApplianceCare:

Thank you for the review, we will have management look into this.


Responsive and professional




Review of ApplianceCare

Had a warranty issue with my washing machine. Appliance Care was dispatched by the manufacturer to diagnose/repair. Appliance care showed was responsive to the issue by notifying me of the window during for the technician, followed by a call from the tech alerting me when he'd arrive. He listened to our concerns and set to diagnosing the problem. Very happy with this team. They did a good job.


Response from ApplianceCare:

Thank you for taking the time to leave us a review, we enjoy hearing back from customers.


Waste of money




Review of ApplianceCare

When I called in to request a service call I told the receptionist the issue appears to be the control panel on my Maytag washer. She took my model number down and my comments. The technician was friendly and knowledgeable but he said the part is no longer available. Why come out only to say parts are not available for my washer model? I understand he has to diagnose the problem but why even look at my washer if parts cannot be obtained. Feel a bit jipped.


Great Service




Review of ApplianceCare

He was very professional. Solved the issue in record time. I am very happy with the service.


Response from ApplianceCare:

Thank you for the review!


Service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Two visits




Review of ApplianceCare

This could have been handled on one trip with the part on board and my repair would not have been almost $300. I will call someone else next time. In my opinion a portion of the $110 Trip /diagnostic fee should have been credited to the installation of the $35 part. I had explained to the scheduler exactly the problem, their guy simply confirmed a blown sensor after I used the self clean function which the scheduler said they do a lot of this same repair after Thanksgiving. Yessir, I will call someone else next time.


excellent communication with company and technician




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review!


Great Technician!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


My experience




Review of ApplianceCare

Your employee Doug deserves to be commended. I usually do not have time to review, but I must say, you have a reason to be proud , with an employee like him. I was beyond impressed and will continue to use you for any needs with appliance repair as long as he is an employee there. I own a business and will shout out to my contacts on social media, in case they also would like to be treated so respectfully. Thank you for having him, good team !


Response from ApplianceCare:

Thank you for taking the time to leave us a review. we love hearing back from customers.


Solid




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare

He was very thorough


Response from ApplianceCare:

Thanks for the review!


Great service took too long




Review of ApplianceCare

Michael was friendly, efficient and knowledgeable. My ovens are FINALLY working! I rated my experience with convenience low because I was without ovens for a long time and they did not work correctly since I acquired them..


Response from ApplianceCare:

Thank you for taking the time to leave a review on your repair.


Freezer Drawer re-skin




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Warranty work dishwasher




Review of ApplianceCare

The person you sent acted like he didn’t want to be there and wasn’t very useful.


Response from ApplianceCare:

Thank you for taking the time to leave us a review, we are having management look into this.


Joseph




Review of ApplianceCare

Thanks for the help.


Response from ApplianceCare:

Thanks!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Dissatisfied




Review of ApplianceCare

I had to hire an electrician because the technician that came to fix my dryer said I had Dryer and Stove on the same breaker and he also said he fixed my dryer. Came to find out that dryer and stove were not on the same breaker and the dryer still didn’t work. I called the company I purchased dryer from and they came to check it and noticed the dryer had a loose wire!! The technician that came to fix my dryer the first time had no idea what he was doing when he came to my house!! Not to mention I had already been without a dryer for almost 3 weeks because no parts were available or they couldn’t send a technician!


Great customer service




Review of ApplianceCare

Very detailed when explaining the work being done.


Response from ApplianceCare:

Thank you for the review!


Washer repair




Review of ApplianceCare

Took 2 and a half months to get the part. But it was not the fault of Appliance Care. Excellent service from the phone calls and service tech.


Response from ApplianceCare:

Thank you for the review, We love hearing back from customers.


Quick & Efficient




Review of ApplianceCare

Thanks for the service work on our dryer! Work was done quickly and professionally, tech was polite and cleaned up when he was done.


Response from ApplianceCare:

Thank you for the review!


Great customer service!




Review of ApplianceCare

Jeff was super nice- he came to the door already wearing a mask- super important! He is kind when he talks to me and explained the problem with my appliance in terms I understood. He was quick to fix my appliance and leave. No wasted time but always very personable. I recommend him and his company. Everyone I have met or spoken to on the phone have really been attentive and kind.


Response from ApplianceCare:

Thank you for taking the time to leave us a review, we love hearing back from customers on their experience.


Ron




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Didn’t fix the problem




Review of ApplianceCare

He left without checking to see if it works. He fixed the problem HE found, but not the problem he was called out for, so now we have to wait ANOTHER two weeks to have them look and diagnose the problem and probably even longer for parts for this less than year old dishwasher 😡🤬


Response from ApplianceCare:

Thank you for taking the time to leave a review, We are having one or our managers look into this situation.


Great service




Review of ApplianceCare

The tech did a great job!


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Freezer




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Great service




Review of ApplianceCare

Michael is very knowledgeable and professional


Response from ApplianceCare:

Thank you for the review!


Broken dishwasher




Review of ApplianceCare

Excellent and timely service!


Response from ApplianceCare:

Thank you!


Great Service.




Review of ApplianceCare

Excellent job


Response from ApplianceCare:

Thank you!


Owner




Review of ApplianceCare

Yes


Response from ApplianceCare:

Thanks!


did not take long for him to locate the problem




Review of ApplianceCare


Response from ApplianceCare:

Thank you For the review!


Great repair service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

N/A


Response from ApplianceCare:

Thanks!


Quick service and fixed the problem




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Professional and knowledgeable




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you!


Margaret




Review of ApplianceCare

I never got a call to set up an appointment but I got a text or email that they were coming the next day. It worked out but I should have gotten a call. The repairman fixed the problem I was having.


Ezekiel! Remember his name!




Review of ApplianceCare

Fantastic experience! He dealt with us from the beginning and I greatly appreciate his knowledge, experience professionalism, and kindness. Our range is back to new.


Response from ApplianceCare:

Thank you for taking the time and leaving us a rearview.


GREAT SERVICE




Review of ApplianceCare

Great service! Super friendly and polite! Very knowledgeable about our repair! Highly recommend Jim and will ask for him every time!


Response from ApplianceCare:

Thank you for the review, we love hearing from customers.


Great Service




Review of ApplianceCare

Explained well, fixed the issue, professional and respectful. Great service.


Response from ApplianceCare:

Thank you for the review!


Deborah




Review of ApplianceCare

Very knowledgeable and professional.


Response from ApplianceCare:

Thank you.


Great




Review of ApplianceCare

Excellent job he talk to me about the problems


Response from ApplianceCare:

Thank you!


Great service!!!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service awesome technician




Review of ApplianceCare

Knowledgeable and experienced technician. Tommy was fast and friendly.


Response from ApplianceCare:

Thank you!


Amazing technician




Review of ApplianceCare

Doug is an excellent technician. He knows the products he services and works hard to troubleshoot the problem. Always timely and very polite. Highly recommend him and Appliance Care.


Response from ApplianceCare:

Thank you for the review!


Excellent job




Review of ApplianceCare

Was very courgil


Response from ApplianceCare:

Thank you!


dishwasher repair




Review of ApplianceCare


Response from ApplianceCare:

Thanks.


JN




Review of ApplianceCare


Response from ApplianceCare:

Thanks.


Professional, on time, courteous




Review of ApplianceCare


Response from ApplianceCare:

Thank you.


Great Professional and Friendly Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Excellent- much appreciated




Review of ApplianceCare

Excellent service. Colton was very professional and solved our refrigerator door problem efficiently. Thank you


Response from ApplianceCare:

Thank you for the review!


EFFICIENT and PROFESSIONAL SERVICE




Review of ApplianceCare

Jay was as Professional as can be. Super efficient. Great service!


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Professional Service




Review of ApplianceCare

Tommy was good at quickly diagnosing the problem with our cooktop, very professional and personable, and gave valuable advice. I would use this company again based on his good representation.


Response from ApplianceCare:

Thank you for the review!


Fantastic and Friendly Service




Review of ApplianceCare

My tech Richard was so polite, knowledgeable, and informative! Would absolutely call again next time I have an appliance issue


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Jennair repair




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Shirley




Review of ApplianceCare

Excellent


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Good company better service




Review of ApplianceCare

The repair technician was very professional and kind. He explained the work he was doing tested his work before leaving. I will continue to use this company for future repairs. And I would also recommend this company to my friends and neighbors.


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Very good service




Review of ApplianceCare

Doug was on time, professional and through


Response from ApplianceCare:

Thank you.


Jim is awesome!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great Job




Review of ApplianceCare

Great job


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Colton was on time, professional, and thorough with the repairs on my new dishwasher. Please send him again if I have issues with the appliances.


Response from ApplianceCare:

Thank you for the review!


Very Good Service




Review of ApplianceCare

Shawn is a very effective appliance tech!


Response from ApplianceCare:

Thank you for the review!


I was satisfied with the service. The technician was knowledgeable and quick to complete the job.




Review of ApplianceCare

I was mainly satisfied. The only thing that might need work, is in getting all the parts. I had to research in order to acquire one of the parts.


Response from ApplianceCare:

Thank you for the review, we apricate feed back from our customers. We do apologize for the inconvenience of not having the part sooner, we work with the manufactures to get parts as soon as possible.


Nancy B.




Review of ApplianceCare

Excellent service. He explained problem. Very courteous.


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Sandra Brown




Review of ApplianceCare

Have enjoyed working with Jim. He is a true professional.


Response from ApplianceCare:

Thank you for the review.


Great Tech!




Review of ApplianceCare

Sam L was so helpful. He explained exactly what was wrong, tested it, showed me and provided recommendations. He was on time and called ahead. Thank you!


Response from ApplianceCare:

Thank you for the review.


Excellent customer service and amazing staff




Review of ApplianceCare

The staff was extremely nice and accommodating . Very Prompt service . Only the people who pick up phone keep hanging up without scheduling appointment. Once scheduled after a few tries , the technician is very knowledgable and did a great job ! Very happy with technician’s service .


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you.


Great service. Helpful associate




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Good dude




Review of ApplianceCare

Nice guy. Good work


Response from ApplianceCare:

Thank you!


Great service! Helped out a lot!




Review of ApplianceCare

Michael was very helpful in looking into our dryer issue. After he realized it was not the dryer, advised me to check the electrical side of of things. 10/10 would recommend


Response from ApplianceCare:

Thank you for the review!


Excellent service




Review of ApplianceCare

Michael was very courteous and professional.


Response from ApplianceCare:

Thank you!


Owner




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service but did not wear a mask




Review of ApplianceCare


Great Service Technician!




Review of ApplianceCare

Sam provided excellent service! He was very professional, respectful and thorough all while being patient with my questions. He arrived in a timely manner and cleaned up before leaving.


Response from ApplianceCare:

Thank you for the review, we love hearing back form customers.


Wonderful




Review of ApplianceCare

We really appreciate the quality of the employees that we have worked on our appliances


Response from ApplianceCare:

Thank you for the review!


Good repairman but poor communication




Review of ApplianceCare

Had a 14 year old appliance that went out. Repairman came out and determined that a part needed to be replaced. Waited several weeks to get part from distributor, but then it didn't fit. Waited again another 6 weeks plus for part from manufacturer, but again didn't fit. Repairman went on his own to get another connector that the part would fit, installed, but still appliance didn't work...so now, buying a new appliance. All in all, took over two months with virtually no communication on the status of my repair. Again, great repairman who went above and beyond.


Response from ApplianceCare:

Thank you for the review, Our technicians try to go the extra mile for our customers.


Pati




Review of ApplianceCare

Great communication and quality service!!


Response from ApplianceCare:

Thank you!


Quick and efficient




Review of ApplianceCare

Repair guy was early and fixed our washer quickly and efficiently. Two thumbs up!


Response from ApplianceCare:

Thank you for the review!


Michael




Review of ApplianceCare

Outstanding service!


Response from ApplianceCare:

Thanks!


Very organized scheduling; very courteous technician




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Very professional technician.


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare

Great Service


Response from ApplianceCare:

Thank you!


Great Service... personable, knowledgeable,competent and kind.




Review of ApplianceCare

Tommy has been wonderful.. patient, kind and knowledgeable. Got the job done.


Response from ApplianceCare:

Thank you for the review, we love hearing back from our customers.


Excellent service




Review of ApplianceCare

Technician provided great service and updates as to what he was doing. Not happy with being charged a service call fee and labor for the service


Response from ApplianceCare:

Thank you for the review.


Skilled and timely




Review of ApplianceCare

Called before arrival, arrived within window, resolved quickly. Warranty work.


Response from ApplianceCare:

Thank you for the review!


Ruben




Review of ApplianceCare

Excellent


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Rep was about 30mns early from the 2-4pm timeframe but he called with a heads up before going over. He was wearing his mask and shoe covers and was very professional. He explained what the issue with my dryer was and told me how he fixed it. My dryer is 6mos old and had extra screws left inside by the manufacturer. Of course this was covered by my warranty.


Response from ApplianceCare:

Thank you for the review!


Replace defective Jennair oven control panel




Review of ApplianceCare

On time, competent, excellent job


Response from ApplianceCare:

Thank you.


Great Service




Review of ApplianceCare

Qualified friendly serviceman. Good communicator.


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Jim was very nice and professional.




Review of ApplianceCare

Will use again


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare

Could not rate you on cost. Washer was covered under warranty. Was happy with the service. I would use you again.


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare

Happy with responsiveness and how quickly performed job


Response from ApplianceCare:

Thank you for the review!


Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare

Shawn worked with me to get the repairs done on time


Response from ApplianceCare:

Thank you!


Terrible customer service




Review of ApplianceCare

replaced the refrigerator 'brain' for $1100 and thereafter, the ice maker stopped dispensing ice. It can not be repaired because the door is no longer made. Tech said after making the major repair, the fridge/freezer would function as intended, which was not the case.


Samsung Range Heat Light Repair




Review of ApplianceCare

It took four visits to my residence to repair a heat light on my Samsung range that would not go off. This should have been a simple fix.


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great Service!




Review of ApplianceCare

Doug did a great job! He is very professional and very friendly.


Response from ApplianceCare:

Thank you for the review!


Great efficient service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Steve




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thanks!


Professional ... Excellent ... Fast




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


My tech was awesome!




Review of ApplianceCare

Technician Shawn (so) was fabulous wonderful awesome!!


Response from ApplianceCare:

Thank you for the review!


Great experience




Review of ApplianceCare


Response from ApplianceCare:

Glade to hear.


Great service




Review of ApplianceCare

Efficient from making appointment, communication after, & repair.


Response from ApplianceCare:

Thank you!


Very prompt and professional




Review of ApplianceCare

Very neat and handled the situation with care and very friendly..


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare

Knowledgeable and always on time


Response from ApplianceCare:

Thank you for the review!


Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great technician




Review of ApplianceCare

Very pleased with the support I received in repairing my dishwasher.


Response from ApplianceCare:

Thank you for the review!


Very good service




Review of ApplianceCare

Completely satisfied


Response from ApplianceCare:

Great to hear!


Great communication




Review of ApplianceCare

Technician was very knowledgeable, polite and informative.


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

He was very nice and explain everything to me


Response from ApplianceCare:

Thank you for the review!


Knowledgeable, professional, technician!




Review of ApplianceCare

Best service I ever had


Response from ApplianceCare:

Thank you for the review!


Perfect!!!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Fast & Friendly




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Refrigerator




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you!


Samsung refrigerator repair




Review of ApplianceCare

Jim did a great job with the repair of my refrigerator. He was knowledgeable, friendly, and a pleasure to work with for this repair.


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Frustrating Experience




Review of ApplianceCare

3 year old oven quit heating in the middle of baking muffins. It is still under limited warranty from KitchenAid. Your tech came out and tested and said control panel was bad. Came back 3 days later, installed panel and then announced plug was faulty, that I needed electrician. Finally, electrician came and said plug was NOT faulty and that your tech should have tested “juice” coming from plug and that he did not have to be a licensed electrician to test the output. Electrician feels it was the control panel all along. End result I was without an oven for 12 frustrating days.


Our service was excellent.




Review of ApplianceCare

Quick and professional. We were VERY pleased. I was most disappointed in the installation by the first men and now it has all been corrected. Thank you.


Response from ApplianceCare:

Thank you for the review!


Great Service!




Review of ApplianceCare

My appliances are under warranty but service was excellent. Always kept us updated as to when parts were arriving.


Total professional




Review of ApplianceCare

He was on time and was thorough with his inspection. He quickly identified the problem and fixed the issue.


Response from ApplianceCare:

Thank you for the review!


Jesus was very helpful




Review of ApplianceCare

He should up helped us out with are problem was very knowledgeable


Response from ApplianceCare:

Thank you!


No hassle




Review of ApplianceCare


Response from ApplianceCare:

Thank you.


Know what's in your home




Review of ApplianceCare

I have no issues with the serviceman. He doesn't talk much at all. I had to keep asking him what he was doing; however, he was very respectful and well mannered.


Janice




Review of ApplianceCare

Excellent service! Efficient & highly recommend your company & also your repairman!


Response from ApplianceCare:

Thank you for the review!


Great service.




Review of ApplianceCare

Great service, friendly, clean technician.


Response from ApplianceCare:

Thank you!


Tech was very professional & friendly




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare

Chose this company from the Kitchenaid website. They confirmed the appt time window, then tightened that window the day before, called before coming, came at the beginning of the time range, had all Parts they needed, fixed the problem and left. All confirmations were automated and I could change or cancel the appt in the app. I would highly recommend them and will use them again.


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers!


Great service




Review of ApplianceCare

Great, professional service


Response from ApplianceCare:

Thank you!


Outstanding job




Review of ApplianceCare

Got the job done


Response from ApplianceCare:

Thanks!


Great!!!




Review of ApplianceCare

Douglas is a genius!!!!! Thank you


Response from ApplianceCare:

Thank you!


Not good service




Review of ApplianceCare

Too many diagnostics no positive results geesing and gessing and the problem still.


Great service




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thanks!


Successful repair




Review of ApplianceCare

He was very helpful and able to fix my refrigerator problem when the first 2 repairman did not and actually cause more damage so the repair took almost a month to get resolve. He is very knowledgeable about his job and is very pleasant


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers!


Great service!




Review of ApplianceCare

Thomas quickly took assesses the issue and arranged the installation of new parts! Very knowledgeable and friendly.


Response from ApplianceCare:

Thank you for the review!


Fast service




Review of ApplianceCare

Sam was vey professional and did a outstanding job


Response from ApplianceCare:

Thank you for the review!


Ok




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review.


Great Customer Service!




Review of ApplianceCare

Very good technician. Knowledgeable and thorough.


Response from ApplianceCare:

Thank you for the review!


Punctual. Polite. Good attitude. Great service




Review of ApplianceCare

He was very helpful


Response from ApplianceCare:

Thank you!


Questionable Advice




Review of ApplianceCare

The result of the service was to say that their was nothing wrong with the drying element in the dishwasher (dishes weren't drying), but that we should ensure we maintain ample rinse-aid in the dishwasher. Questionable?!?


Response from ApplianceCare:

Thank you for the review, we will have management look into this.


Great technician great service




Review of ApplianceCare

I have found my new appliance repair company. Shawn was so nice and very patient with me trying to stay out of his way.


Response from ApplianceCare:

Thank you for the review!


Dalia




Review of ApplianceCare

Very professional and respectful


Great service




Review of ApplianceCare

The repair service was on time and did a great job


Response from ApplianceCare:

Thank you!


Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Quick and Efficient




Review of ApplianceCare

Jesse was very nice and polite. He seemed very knowledgeable and figured out our problem quickly.


Response from ApplianceCare:

Thank you for the review!


not fixed




Review of ApplianceCare

My oven temp. is still not fixed


Response from ApplianceCare:

Thank you for the review, management will look into this.


Dryer




Review of ApplianceCare

Did a great job, respectful, courteous patient. Explained to me what was wrong and what was needed to fix it. Great person to work with abb by d service my appliances


Sonia




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thanks!


Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Ezequiel Vega Rating




Review of ApplianceCare

Ezequiel stopped by my home and took care of my issue. He listened to my concern and gave me the answers i needed. Thank you for your help. Excellent technician.


Response from ApplianceCare:

Thank you for the review, we love hearing from our customers.


Great Service




Review of ApplianceCare

Good job very satisfied


Response from ApplianceCare:

Thanks.


Wiley




Review of ApplianceCare

This was a warranty service and it was really handled well.


Response from ApplianceCare:

Thank you for your review!


Awesome service!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Greg




Review of ApplianceCare

Not good


Response from ApplianceCare:

Thank you for the review, I will have our tech manager look into this.


Good service




Review of ApplianceCare

As promised, repaired


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Great customer service. The technician was friendly and knowledgeable. The keep you well informed on when the technician will arrive.


Response from ApplianceCare:

Thank you for the review!


Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW2 "Checked washer found dirt debris lodged at inlet valve not letting water come in, cleared out debris tested washer no issues, washer is working as designed. Job complete."

Near Leroux St, San Antonio, TX 78207
Tommy B.

Tommy B.

WASHER MAYTAG MVWX655DW2 Swapped out lid and door strike to resolve issues. Unit has no further issues at this time.

Near Tippit Trail, San Antonio, TX 78240
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Swapped out icemaker and control to resolve ice production issues. Unit tested good with no further issues at this time.

Near Blockade Dr, San Antonio, TX 78240
Jesus C.

Jesus C.

REFRIGERATOR MAYTAG MRT118FFFH05 Rear access panel is damaged. Unit is still cooling. Will need new panel. ; ordrng 1 W11218693 (Cover)

Near Co Rd 764, , TX 78016
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER LG WM9500HKA Ran diagnostics again all components working did find noise coming from front panel found dispenser for bleach stuck between drum and panel causing knocking. Removed it and tested no more knocking advised customer part AAZ74576101 is needed quoted parts & labor service fee paid today customer stated she doesnt use bleach or fabric softener and will get part on her on since it is easy part to replace. Joh complete

Near Stuart Rd, San Antonio, TX 78263
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced pump and motor assembly. Tested to complete. Unit is good to go.

Near Caraway Bend, San Antonio, TX 78238
Ezequiel V.

Ezequiel V.

DISHWASHER MAYTAG MDB4949SDE3 Checked dishwasher found wheels broken ordering wheels to resolve issue collected second appliance fee.; ordrng 4 W10195416V (dish rack wheel)s

Near Corona Ave, San Antonio, TX 78209
sjellison@appliancecareoftexas.com

sjellison@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW1 Customer would like to order door gave customer a quote over the phone ordering parts will collect for parts and labor on return. Part is on back order parts seem to reach out when available; ordrng 1 W10860912 (Door)

Near Agency Oaks, San Antonio, TX 78249
Michael R.

Michael R.

RANGE WHIRLPOOL WEGA25H0HZ0 "The display was completely distorted, unable to see any selections. Ordered the console, possible it’s just the UI, ordered the control board just in case, please reschedule the customer when all the parts come in ; rqstng P&A on 1 W10868154 (cntrl-elec) and 1 W11339753 (CONSOLE), states that autho needed"

Near Andrew Dr, Victoria, TX 77904
John L.

John L.

WASHER WHIRLPOOL WTW4850HW "Inspected unit, F8E1 long fill. Tested valves, and cold side has no function. No obstructions in line. Replace valve to resolve.; ordrng 1 W11025984 (valve)"

Near Hampshire Rd, Corpus Christi, TX 78408
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRB322DMHV01 "The appliance would shut off when the door was closed and turn on when the door was closed, installed control, the appliance is cooling and working normal"

Near Tonto Cir, Victoria, TX 77904
John L.

John L.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Ran diagnostics and pulled 1 codesF4E3 wash motor no functionUnit does dispense water, but wash motor will not function. Will need to replace pump to resolve this issue; ordrng 1 W11025157 (pump&motor)"

Near Cimarron Blvd, Corpus Christi, TX 78414
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "Takes a long time to fill per customer.F8E1, F7E6 error codes, cleared error codes, tested inlet valve, cold side isn’t coming through, installed inlet valve, calibrated and performed a diagnostics test, completed with no issues or error codes, the inlet valve and appliance are working normal"

Near W Crestwood Dr, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVW6200KW0 "Won’t start per customer. F2E1 error code, HMI stuck button, cleared error code, performed button activation/encoder test, no stuck buttons, ran a diagnostics test, completed with no issues or error codes. The customer started a wash cycle, it’s filling and working normal"

Near Redwood Dr, Victoria, TX 77901
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ "Installed icemaker, ran diagnostic mode to test components after installation. Icemaker turns without issue, but fill test was negative. Valve power is on, but does not dispense water into icemaker. Will need to be replaced to resolve this issue.; rqstng P&A on 1 W10179146 (water inlet valve)"

Near Windrose Dr, Corpus Christi, TX 78414
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW2 "The appliance walks when in spin cycle, the suspension is good, no error codes, filled the tub with water and drained it, to make sure it drains all the water, working normal, tested the spin cycle, it’s normal, the appliance was leaning forward, leveled the appliance, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is spinning and working normal."

Near Gilbert St, Edna, TX 77957
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT138FZDB03 "The gasket keeps coming off on the bottom of the freezer door, used gum sealer and put the gasket back place, the gasket is staying in place and sealing properly."

Near Dairy Rd, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "The washer won’t finish the wash cycle. On arrival the customer had already installed the lid lock and strike, said hope couldn’t get anyone to come out. No error codes were store, the hot water valve was off, calibrated and performed a diagnostics test. They don’t use hot water. Advised the hot water needs to be turned on for the appliance to work properly. Possibly due to colder weather the appliance was calling for hot water to compensate for the cold water temperature and never received it, therefore it didn’t complete the wash cycle. Appliance is working normal although it’s making a loud screeching noise, ordered the gearcase, please reschedule the customer when the part comes in.; ordrng 1 W11454372 (GEARCASE )"

Near Shadow Ln, Victoria, TX 77905
John L.

John L.

WASHER WHIRLPOOL WTW4616FW2 "Installed suspension, issue has been resolved."

Near Poolside Dr, Corpus Christi, TX 78409
John L.

John L.

DISHWASHER MAYTAG MDB9959SKZ0 "Installed wash assembly, tested unit after install. Unit is functioning and draining. Issue has been resolved."

Near Reserve Blvd, Corpus Christi, TX 78414
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HC0 "The washer rocks and moves the appliance sometimes per customer. F0E5 off balance load, cleared error code, no signs of leaks from the water dispenser, the bellow is in good shape, found the weep holes were clogged up with dog hair, which is holding water and would cause water to spill out when the door is opened and also cause it to shake and rock on the spin cycle, because not all the water drained out, used a small screwdriver and a shop vac to clean them out, filled the tub with water, no leaks, drained the water, the weep holes are clear and draining properly. Ran a quick wash diagnostics test, completed with no issues or error codes, also ran the spin cycle on manual test, it is spinning nice and smooth, appliance is working normal"

Near Terravista Trail, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVW7230HW0 "There was no power to the appliance, unable to get into diagnostics. Removed the console, getting 120VAC to the control, the control isn’t powering on, no green light. Ordered the control, please reschedule the customer when the part comes in ; ordrng 1 W11419171 (CONTROL )"

Near Red Snapper Dr, Port Lavaca, TX 77979
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed components, no leaks detected. Issue has been resolved."

Near Bevly Dr, Corpus Christi, TX 78411
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Not making ice, started the ice maker, it’s not calling for water and continues to rotate whether the switch is on or off, unplugged the appliance for 60 seconds and plugged it back in to reset, started the the ice maker again, doing the same thing, the water dispenser is working normal and the light is turning on and off, confirmed parts need to be ordered; saved tckt"

Near E Morton Ave, Palacios, TX 77465
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, ran diagnostics found errors for lid lock. Lid lock clicks on and off constantly. Replaced lid lock, issue resolved.; used 1 W11307244 (LATCH) from stock"

Near Christie St, Corpus Christi, TX 78415
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW3 "Will not stop filling per customer, flooded the apartment twice. I didn’t have the control my bin, only the lid lock, need the control to resolve the issue. F2E1, F5E2 error code, cleared error code, the lid lock is not engaging, need both the control and lid lock to resolve the issue. Rescheduled the customer ; schdld next appmnt for 3/8 MON !"

Near Seashell Blvd, Palacios, TX 77465
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Inspected unit, unit is not dispensing ice. Motor turns what is not turning shaft in ice bin. Looking into issue further, found main problem to be with shaft Drive. Drive shaft was frozen in lower position which cause teeth and drive to fail liking with each other. Was able to release gear drive applied lubrication Andr drive shaft regained move ability. Tested after fix, shaft in bin now activated and unit dispenses both whole and crushed ice without issue."

Near Sugar Creek Dr, Rockport, TX 78382
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Not making ice per customer. On arrival the customer said that it was making ice but it stopped and she didn’t understand why, didn’t see the lever that shuts it on and off. Advised the customer this one doesn’t come with one and how the ice maker operates, also explained how the test settings, the appliance is working normal"

Near Herbert Ave N, Bloomington, TX 77951
John L.

John L.

DRYER WHIRLPOOL WED4815EW1 "Inspected unit, found issue To be with felt fastener around door. Fastener had come undone, and wedged between door panel and felt. This was causing the thumping noise being heard from dryer. Reinstalled fastener, tested afterwards. Unit no longer making thumping noise, issue has been resolved."

Near CTY BY THE SE, TX 78336
John L.

John L.

DISHWASHER KITCHENAID KDTM404KPS "Inspected unit, found leak to be from front of unit. Possible overfill, replace valve to resolve.; ordrng 1 W11025970 (Fill assembly)"

Near FM 1069, Aransas Pass, TX 78336
Michael R.

Michael R.

MICROWAVE KITCHENAID KOCE500ESS11 "Before installing the switches found the connection at the control wasn’t pushed all the way, corrected the problem and turned the breaker on, the MW light came on, the appliance and light are working normal"

Near Honeysuckle Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER MAYTAG MEDX655DW1 "Taking too long to dry, no longer making a thumping noise per customer. The appliance is heating properly, remove the air vent, it was completely clogged up with lint, cleaned out the hose and air vent, unable to check for outside airflow because it’s on top of the roof, the appliance is working normal"

Near W Mahan St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed the thermistor, good frost pattern, the fan and appliance are working normal"

Near El Camino Real St, Port Lavaca, TX 77979
Adam H.

Adam H.

WASHER WHIRLPOOL WTW7500GC2 Inspection of unit shows error code F7E8 Motor stater over temperature. Replace rotor stater and clutch to resolve issue. ; ordrd 1 W10579778 (stator) and 1 W10817398 (clutch) and 1 W10447979 (rotor)

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Inspection of unit shows error code for Longfield no fill. Testing other functions of unit show good functionality. Replaced water valve to resolve issue; ordrd 1 W11101906 (valve)

Near E Main Ave, Robstown, TX 78380
Adam H.

Adam H.

WASHER MAYTAG MVWP575GW0 Install components calibrated unit ran test cycle issue resolvedl

Near S Bernice St, Premont, TX 78375
John L.

John L.

MICROWAVE AMANA AMV2307PFB3 "Inspected unit, no issue with unit. Gave explanation to customer how to use settings on unit. Issue has been resolved."

Near S 9th St, Aransas Pass, TX 78336
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Customer complaint of unit not filling with cold water. Inspection of unit shows error code for long fill no fill. Customer also states day before my arrival water valve started to work as intended normal operation. Calibrated unit and ran verification cycle all functions work as designed water valve filling and good pressure. Issue resolved

Near Easterling Dr, Alice, TX 78332
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed module in the FC, lights are working normal. The also said there was a loud noise in the RC, I was able to hear the noise, damper needs to be replaced, ordered part and rescheduled the customer ; ordrng 1 WPW10479155 (control)"

Near Oleander Ave, Tivoli, TX 77990
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH32519HZ5 "The appliance isn’t heating, removed the vent grille and control panel, found the diode was bad, installed part and put covers back in place, plugged the appliance in and heated a glass of water, the appliance is heating and working normal"

Near Elmhurst Dr, Port Lavaca, TX 77979
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT138FZDB03 "Inspected unit, found issue with gasket. Gasket extremely ridged, and will not conform to body of unit to create a good seal. Will need to replace gasket on fridge door to resolve.; ordrng 1 W10678768 (gasket-dor)"

Near N Fuqua St, Rockport, TX 78382
John L.

John L.

DRYER WHIRLPOOL WED8500DC "Inspected unit, found drum will not spin. Can hear motor powering on, broken unit down and found obstruction in blower fan assembly. Removed obstruction, tested and issue has been resolved."

Near S Arch St, Aransas Pass, TX 78336
Adam H.

Adam H.

RANGE WHIRLPOOL WFE550S0HZ1 Customer original complaint of back left burner no longer heating pad between phone calls and visits oven control board has gone out as well flashing error code for internal board failure. Will be rescheduling job in ordering control board to resolve issue; ordrd 1 W11204529 (cntrl-elec)

Near Dakota St, Robstown, TX 78380
John L.

John L.

RANGE WHIRLPOOL WFG525S0JZ1 "Inspected unit, front panel to drawer is smashed As well as left side panel and interior drawer.These parts will need to be replaced to resolve this issue.; ordrng 2 W10462909 (brkt-mntg)s and 1 W10688022 (Drawer) and 1 W10162245 (panel-side)"

Near Mingo Cay Ct, Corpus Christi, TX 78418
John L.

John L.

WASHER WHIRLPOOL WTW8500DC "Inspected unit, found issue to be with front suspension rods. Front rods I have too much travel, this is causing unit to shake while in spin cycle. Replaced suspension, tested after installation. Shaking has been alleviated. Issue has been resolved."

Near S Arch St, Aransas Pass, TX 78336
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed fan motor, fan in unit is now blowing and circulating air. Issue has been resolved. Leaking in refrigerator is due to the fact that fan was not working, and evaporator was icing up. This excess of ice would melt during defrost which is more than a drip tray could handle. Restored airflow should resolve this issue."

Near Ransom Rd, Aransas Pass, TX 78336
John L.

John L.

RANGE JENN-AIR JDRP548HL00 "Inspected unit, both hinges have issues on 18 oven door. Both will need to be replaced to resolve issues with door shutting properly. According to notes, other hinge has or should have been ordered for this unit.; ordrng 1 W11390106 (Hinge (left)) and 1 W11390125 (Hinge (right))"

Near Atascadera Ave, Corpus Christi, TX 78418
John L.

John L.

ICEMAKER KITCHEN AID KUIO338HSS00 "Installed components onto icemaker, checked unit after installation. Unit has regained functionality and is working as should. Issue has been resolved."

Near Ocean Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFX2571XEM0 Customer states after power outage unit dropped ice three times and then steadily started to warm up. Customer said unit unplugged for a number of days prior to my visit. Plug the unit back in and ran through several tests. Refrigerator thermistor freezer thermistor as well as compressor speed all test pass no failures. After unplugging unit and taking Measurements from start device everything was in working order. Applied power back to unit and within five minutes product started to cool again. Ordering compressor and sealed system technician to come and recharge Freon in unit. Job will require a two count as well as a sealed system technician; ordrd 1 W10134623 (sub w10160407)

Near Odessa Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

DRYER WHIRLPOOL WGD6620HC0 Installed igniter tested unit issue resolved.

Near Topeka St, Corpus Christi, TX 78411
Adam H.

Adam H.

DISHWASHER KITCHEN AID KDTM354DSS4 Customer complaint of unit not getting enough water. Inspection of unit shows error code for Drain motor electrical problem loose connections/debris clogged in drain. Inspection of drain pump and connections all in good working order. Unit will wash fill with water complete cycle and drain with no issue. Customer states she thinks there is a problem with the unit because before running the dishwasher she would run hot water through the tap to help unit come to temperature every time before tap wood poles letting the customer know that dishwasher was filling with water But now she is not noticing a pulsing from the tap. Could not give Customer an answer as to why that is the case now but unit is working and functioning as designed

Near E Bar-Le-Doc Dr, Corpus Christi, TX 78414
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Inspected unit, controls not responding. found issue to be with start button, push sheen start button would not activate unit. Had to work start button to get unit to function. Replace control board , tested after installation. Start button on new board is clicking and responding as should. Unit is now functioning and issue has been resolved."

Near Highwood St, Corpus Christi, TX 78410
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Replaced control board UI and valve tested unit everything working properly also customer was missing water filter. Customer wants to call whirlpool they want to talk to them about most of there food going bad.

Near Hollering Pass, Schertz, TX 78154
Chris S.

Chris S.

WASHER MAYTAG MVWC565FW1 Customer stated that washer was leaking. Tested unit everything working properly and checked for error codes and got no error codes. Also tested unit in the cycle customer uses when it leaks and got no leaking. Found issue to be water hoses were not tightened well fixed issue. Collected SC.

Near Oakleaf Dr, San Antonio, TX 78209
Chris S.

Chris S.

WASHER WHIRLPOOL n/a Couldnt find model and serial number there was no sticker. Customer stated that the maid hadnt closed the door right because its working. And she wanted me to test. I have test unit and everything working properly. Collected sc on other ticket. Job number 84530

Near Perrin Beitel Rd, San Antonio, TX 78217
Chris S.

Chris S.

WASHER WHIRLPOOL WTW5000DW0 "Customer stated that washer was getting stuck in lock position and making weird grinding noise, also close still coming wet. Got error codes faulty motor and stuck key. Ran test and found issue to be faulty gearcase and motor. Gave customer estimate 917.82 collected SC and customer is gonna look for washer and doesnt want to go thru with repair.; ordrng 1 W11454734 (Gearcase) and 1 W11283592 (Motor) and 1 W11395618 (Capacitor) and 1 W11481722 (Shifter)"

Near Evans Ave, San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4816FW2 "Checked washer found washer not starting found control board not powering good power at wall, replaced control board tested washer no issues, washer is working as designed. Job complete."

Near Danny Clay Dr, San Antonio, TX 78228
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC465HW2 "Checked washer found no error codes no issues with washer, preformed diagnostics test all passed recalibrated washer checked good no issue, washer working as designed during normal operation and diagnostics testing. Job complete."

Near Sunnyland Dr, San Antonio, TX 78228
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4955HW2 "Checked washer found washer continuously draining upon arrival, preformed diagnostics testing was able to clear error code and run diagnostics successfully 1 time. After initial diagnosis test unit did not enter diagnostics ordering control board to resolve issue.; ordrng 1 W11498796 (Control Board)"

Near W Harlan Ave, San Antonio, TX 78214
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL MDB4949SHZ1 "Replaced bottom door seal on dishwasher due to leak after replacement tested dishwasher found no issues, dishwasher working as designed. Job complete."

Near E Melrose Dr, San Antonio, TX 78212
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW5000DW3 "Checked washer found error codes f9e1 and f2e1 preformed both diagnostics test found bad control board ordering board to resolve issue, also found gearcase grinding during spin cycle ordering gearcase to resolve issue.; ordrng 1 W11386637 (Control Board) and 1 W10870913 (gearcase)"

Near Santa Monica, San Antonio, TX 78201
Ezequiel V.

Ezequiel V.

DISHWASHER KITCHEN AID KDTE234GPS0 "Checked dishwasher found error code f5e2 on initial start of diagnosis, ran diagnostics test found bad control board ordering board to resolve issue. ; ordrng 1 W10913608 (cntrl-elec)"

Near E Olmos Dr, San Antonio, TX 78212
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MED5500FW0 "Checked dryer found control board not powering, checked wall found good voltage at all terminals, replaced control board after replacement tested dryer no issues, collected all fee. Job complete."

Near Decker Cir, San Antonio, TX 78234
Shawn W.

Shawn W.

REFRIGERATOR LG LMXS30746S/00 Found that all sections of the refrigerator are warm at 78 degrees F. The compressor is running. Found refrigerant leak on both the low and high side. The leak from the drier is working up into the cabinet. Called DH. This cannot be repaired.

Near Luz del Faro, San Antonio, TX 78261
Shawn W.

Shawn W.

DRYER MAYTAG MED7230HW1 Found that the outlet did not have 240VAC. We reset the circuit breaker. Unit fully operational now. Bill as customer instruct. Our customer said yes to our survey.

Near Pinnacle Dr, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4955HW1 "Checked washer found leak coming from warm water valve, found error code F8E1 long fill no fill, checked water pressure at wall good pressure found hto water valve not opening completely letting a trickle of water in. Part is on order will install when part arrives. ; saved tckt"

Near Larkwood Dr, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED4850HW Found kinked dryer vent hose pulled out unit tested operating thermostat 164 high average 131 low average cleaned cabinet advised customer that foil vent hose is not recommended she needs a rigid vent for small spaces like periscope vent. Unit operating as designed.

Near Airmen Dr, , TX 78109
Shawn W.

Shawn W.

RANGE KITCHEN AID KDRP487MSS03 "This unit has an intermittent buzzing noise when the two middle front burners are ignited. When the left burner is turned off the noise ceases. The noise is more prevalent when the ovens are on. The gas pressure regulator is functioning and providing gas to all burner elements and are functioning well. However, the internal components of the regulator are not functioning in a optimal state. It is 12 years old and is demonstrating normal fatigue. I reviewed this witty ACT NR as well as Whirlpool Tech Line. I spoke with Joel SR# 7730107848.There is a possibility the valves to the two troubled burners will need to be replaced but not likely, they are functioning. This is a estimate only. Our customer will need time to decide. Our customer paid our service fee.; ordrng 1 WP9759091 (Pressure regulator)"

Near TPC Pkwy, San Antonio, TX 78261
Shawn W.

Shawn W.

RANGE KITCHENAID KFDC558JSS00 "Our customer is experiencing the two right burners not working as well as the griddle. All the burners ignited for me and the griddle was working as well. However, the left and right dual burners are not spreading optimally. These will need to be replaced and have the simmer adjusted. Parts ordered. Called builder to let him know.; ordrng 2 W11344539 (Burner Head)s"

Near Montana Bay, San Antonio, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed handle replaced handle removed upper rack replaced adjuster installed stop and tested all operations normal.

Near Clearwood Pth, Universal City, TX 78148
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4955HW1 Complaint unit not getting water to fill unit and customer has removed hoses to check plumbing Unit has F8 E1 error verified water pressure by running water from supply hoses Found failed water inlet valve solenoid on hot side. Rescheduling for Tuesday SSB has 1 in stock advised customer this appointment is tentative.; ordrng 1 W11210459 (Valve)

Near Lower Seguin Rd, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVW7230HW0 Removed basket and gearcase. Replaced basket replaced gearcase ran test cycle no leaks no vibration all operations normal

Near Ackerman Rd, San Antonio, TX 78219
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVW7232HW0 Checked unit found no errors speaker cable secured and correctly installed. Found intermittent sound from HMI. Ran service diagnostics cycle no further issues. Needs new HMI to correct cycle signal issue.; ordrng 1 W11478526 (UI)

Near Galicia, Universal City, TX 78148
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Service pointer W11460554D covers part and labor found bad LED module in FC no lights in RC top or FC replaced with kit and followed instructions on Service Pointer W11460554D tested all operations normal.

Near Skila Dr, Elmendorf, TX 78112
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDX655DW1 Found unit not heating checked unit found open thermal cutoff replaced cutoff tested unit heating checked operating thermostat average cycle 161 high and 121 low on 3 heat cycles.customer stated home is 15 years old and never had air duct cleaned. Interior of unit is clean but recommended getting dryer vent service and replace foil vent with rigid one for safety. Unit operating as designed.

Near Killarney Rd, Floresville, TX 78114
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH31017HS6 Check unit found intermittent heating issue ran several cycles unit stopped heating after 6th attempt no error codes checked interlock these are good check alignment on door making sure you made a good seal this was good found a control open 4903 relay needs new control; ordrng 1 W10892389 (Control)

Near County Rd 205, McCoy, TX 78113
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Unit still dripping water from left side of ice maker in RC although i raised left side last visit per techline it was only slightly cause unit would rock if any higher brought wood shims this time raised left side dropped right side and shimmed left rear to prevent rocking. Called techline again spoke to Kathy reported what i did and she has documented this sr 7729994619 customer to monitor unit.

Near Railroad St, Floresville, TX 78114
sjellison@appliancecareoftexas.com

sjellison@appliancecareoftexas.com

WASHER WHIRLPOOL WTW7120HW Concern is that there was a leak product was returned to Lowes found a stream of hard water lines under the cold water valve on the back of the outside of the unit checked under unit and opened up control to verify that there was no cracked valve or any other evidence of leaking under the unit only water stream I could find is on the back this would be caused by the installer the water valves do not appear to be stripped out or damaged product is good to go. Small amount of cosmetic damage in the front right hand side scratch

Near Austin Hwy, San Antonio, TX 78209
Colton B.

Colton B.

COOKTOP GAS KITCHENAID KCGD506GSS00 "Issue is center front burner not lighting. Replaced valve and orifice, still not lighting. Ordering new igniter to resolve issue. Will call customer when parts come in.; ordrng 1 W10876260 (Igniter)"

Near Village Dr, Boerne, TX 78006
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW6120HC0 "Replaced spanner, found plastic stuck in belt cover. Unit has to overload codes, will refer customer to use and care guide."

Near Cheshire Way, San Antonio, TX 78254
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Icemaker is working, bin is full of ice. After power outages the unit started working."

Near Hill Pine Way, San Antonio, TX 78254
Justin  R.

Justin R.

RANGE WHIRLPOOL WFC150M0JB0 Replaced main wire harness and tested to complete.

Near Liberty Point, San Antonio, TX 78254
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "New door has dent, will order again.; ordrng 1 W11435343 (Right fridge door)"

Near Dovers Den, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW1 Unit would not start cycle. Reset control found F1E1 fault in diagnostics and could not make selections to test. Led flashing fast indicating that acu is bad 120v at power cord. Replaced ACU calibrated and tested all operations normal..

Near County Rd 421, Stockdale, TX 78160
Jesus C.

Jesus C.

WASHER MAYTAG MVWB765FW4 Tested unit. Noise when slowing spin. Found rotor was loose. Secured rotor. Noise is gone. Having issue where time resets from 1 minute to 16 minutes. Will need to replace control and UI. ; ordrng 1 W11135391 and 1 W11429620

Near Meadow Trail Dr, San Antonio, TX 78227
Douglas H.

Douglas H.

COOKTOP ELECTRIC JENNAIR C22105 Customer stated unit made a pop noise and then couldnt use right burners. Found cause to be right front infinite switch nut had become loose and cause the main line of power to switch to ark to metal casing. Secured switch for safety reasons and put electrical tape over spade connections to prevent this from happening again. Surprisingly the switch still worked. Unit back in proper working order. No further issues at this point. Collected sc.

Near Grand Coteau Dr, Boerne, TX 78015
Richard G.

Richard G.

WASHER MAYTAG MVWB765FW1 "Customer complaint is that the unit is making loud noises. Entered diagnostics and found error codes F3E2 inlet water temperature fault, F0E4 spin limited by water temperature, F2E1 UI stuck button. Put unit into service test mode. Found a lot of grinding coming from gearcase and motor. Will need rotor, stator, slider, gearcase, valve, clutch,and agitator.; rqstng P&A on 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11161960 (Agitator) and 1 W11165546 (Valve)"

Near Creekshore Cove, San Antonio, TX 78254
Richard G.

Richard G.

WASHER WHIRLPOOL WFW6620HC0 Customer complaint is that the unit is not powering on. Found console inoperable. Replaced console. Tested to complete. Unit is good to go.

Near Camberwell Dr, San Antonio, TX 78254
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW3 "Customer complaint is that the clothes are still coming out soaking wet about every third or fourth wash. Entered diagnostics and found no error codes. Ran unit through diagnostics cycle and all is good. Customer states the unit works great otherwise. The issue happens randomly and the clothes have to be rung out manually. Issue happens randomly and doesnt have anything to do with cycle selected or type of clothing put into unit. Called techline and spoke with Chris. Says calibration could resolve these issues, but there is nothing really to go on as far as parts to replace. Recalibrated unit. Customer will monitor and call back if needed.SR#7730107713"

Near Redbud Woods, San Antonio, TX 78250
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH31017HS6 "Customer complaint is that after the power outages the mw stopped working. Verified no power to mw. There is power at the outlet. Ordering filter board,thermostats, fuse,and controls. ; ordrng 1 W11252185 (Control) and 1 W10892389 (Control) and 1 W10269232 (Thermostat) and 1 W10138793 (Fuse) and 1 W10422269 (Filter board) and 1 W10832024 (Thermostat)"

Near Bratten Rise, San Antonio, TX 78254
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFF507HPS00 Reset unit. Verified a filter replacement error message. Advised water filter replacement. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock

Near Blenheim Park, Bulverde, TX 78163
Richard G.

Richard G.

WASHER MAYTAG MVWB950YG1 "Replaced outer tub, ran unit through diagnostics, unit started leaking from underneath. Found a crack in the drum that I didnt notice prior to installing. Replaced old tub, marking as defective. Will need a new tub.; ordrng 1 10381077 (Outer tub)"

Near FM1283, Mico, TX 78056
Jim G.

Jim G.

OVEN ELECTRIC (D IKEA IBS300DS02 Verified thermal fuse and TOD at fault. Replaced both. Issue resolved.

Near Wagon Wheel Dr, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF24J9960S4 Customer requested Sebastian (16) specifically. Rescheduled. ; O-emld tckt

Near Fountain Way, San Antonio, TX 78248
Jim G.

Jim G.

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Replaced wire harness ignitor switch assembly. Issue is fully resolved.

Near Singing Creek, Spring Branch, TX 78070
Chris S.

Chris S.

RANGE KITCHEN AID KICU509XBL00 Replaced cooktop and display board. Tried to test unit but customer stated that they were having electrical problems. Checked voltage and got barely any voltage.

Near Chardonnet, San Antonio, TX 78232
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL KSCS25FVMS03 Verified a faulty and leaking filter head housing. ; ordrng 1 WPW10121140 (Filter Head Housing)

Near Mystic Breeze, Spring Branch, TX 78070
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5090JW0 "Issue was that drain pump ran constantly. Replaced control, unit tested good."

Near Alice St, Kerrville, TX 78028
Richard G.

Richard G.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint is that after using broil the light inside the oven would not turn off and now the temperature will not go up in the oven. Verified issue is with the door switch. Will need door switch, also ordering light since it will likely die soon.; ordrng 1 W11281687 (Light assembly) and 1 W11370462 (Door rod) and 1 WP9757262 (Door switch)"

Near Co Rd 267, Mico, TX 78056
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW0 "Issue is that unit isnt spinning out clothes. When unit spins, only the agitator spins. Finding issue to be a faulty gearcase. Ordering new one to resolve issue. Will return Tuesday ; ordrng 1 W11454734 (Gearcase)"

Near Old Oaks, Kerrville, TX 78028
Chris S.

Chris S.

REFRIGERATOR KENMORE 795.74029.411 Customer stated that refrigerator and freezer are not cooling. Checked compressor and was extremely hot and would not turn on like normal. Found issue to be SS issue. Collected psc and gave quote for P&L 1327.33 customer does want to go thru with the repair. Ordering condenser coils freezer evaporator compressor and dryer. Condenser coils out of stock. ; ordrng 1 TCA38151706 (Compressor) and 1 ADL73981017 (Freezer evap) and 1 ACG75305802 (Condenser coil) and 1 ADH73150210 (Die dryer)

Near Slumber Pass, San Antonio, TX 78260
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRMF706EBS01 "Customer stated unit making loud vibration noises espies when the freezer door is opened. Found cause for this to be ice build up on freezer Evap. Ran diagnostics testing to find issue to be defrost bimetal opening too soon and not allowing a proper defrost, unit would need new Evap harness. Customer also stated that he wanted to proceed with repair from previous visit of deli pantry door. Gave quote of 911.16 for both parts and labor (150). Collected second appliance rate for new issue per AE since so close to first visit. Ordering deli drawer and Evap harness to resolve both issues. Evap harness on b/o. Will reach out when have both parts. ; ordrng 1 W11249952 (Motor evap) and 1 W10815668 (Left pantry door)"

Near Saddle Song, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF507HWH00 Unit freezer light not working causing refrigerator upper lights to not work. Replaced freezer module with module kit to resolve the issue unit testing good now. No further issues at this point.

Near Spanish Peaks, Boerne, TX 78015
Colton B.

Colton B.

WASHER MAYTAG MVWC565FW2 "Issue is a faulty drain pump. Unit drains, but the pump is damaged, so it drains onto the floor. Ordering new drain pump to resolve issue. Will call customer when part come in. Customer may not be here at time of repair, however the unit is in the garage and said its okay to do repair while hes at work. ; ordrng 1 W11399437 (Drain pump)"

Near Washington St, Ingram, TX 78025
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHENAID KODE500ESS02 Verified console is at fault. Replaced with correct part confirmed authorization with AIG. Issue resolved. ; O-emld tckt

Near Indigo Run Dr, Bulverde, TX 78163
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID n/a "Upon arrival customer stated she canceled service with us and called another service provider because they are cheaper. No service needed, didnt collect sc due to customer cancellation at the door"

Near Camino Haven, Boerne, TX 78015
Richard G.

Richard G.

WASHER WHIRLPOOL WFW8540FW1 Replaced drain pump. Put unit into diagnostics cycle and all steps passed. Tested to complete. Unit is good to go.

Near 10th St W, Lakehills, TX 78063
Richard G.

Richard G.

WASHER MAYTAG MHW8630HW3 "Replaced dispenser, control and console. Unable to test unit due to water being shut off to home because of a leak."

Near Hackamore Trail, Bandera, TX 78003
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHEN AID KBFS25EWBL9 "Replaced evap fan motor and blade due to motor not spinning just actuating. After replacement tested refrigerator checks good no issues, refrigerator working as designed. Job complete."

Near Tom Stafford Dr, San Antonio, TX 78219
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KEMC308KSS0 "Unit microwave not starting, customer stated began happening during power outages. When attempting to start unit shows door error. Found bus fuse to be blown. Quoted 176.74 p&l, 293.09 total. Customer wants to proceed with repair. Ordering bus fuse, on b/o. Collected sc. ; ordrng 1 WPW10017410 (Bus fuse)"

Near Fuller Dr, Bergheim, TX 78004
Tommy B.

Tommy B.

WASHER ROPER RTW4516FW2 Customer stated that the issue is the unit is being interrupted during cycles intermittently due to balancing issues. There were no error codes stored in the computer and the unit performed normally during high speed spin test. Reviewed proper washing and balancing procedures with customer to ensure issue does not persist in the future. No further issues at this time.

Near Rainy Ave, San Antonio, TX 78240
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHZ Lower spray arm fell off and melted to the heater. Ordering both heater and spray arm to resolve the issue. Per DS do not reschedule. Once part arrives will reschedule. Per sb web unit is under warranty. ; ordrng 1 WPW10491331 (Spray arm) and 1 W10518394 (Heater)

Near La Cima, Boerne, TX 78006
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH54521JZ0 Customer stated that the issue is the microwave does not heat. Confirmed this utilizing hot water test. Found issue to be faulty magnetron. Ordering new magnetron to resolve issue.; ordrng 1 W10818686 (Magnetron)

Near Newell Farm, San Antonio, TX 78249
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 Replaced name plate.

Near Bayliss St, San Antonio, TX 78233
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 Our customer is having a lack of ice production. I noticed that the water line is frozen up.. I thawed out the water line but when I went to jump start it water would not dispense and I could not get the ice maker to harvest. I checked the resistance on the motor and I was receiving 60 ohms. It should be reading 4400 to 8800 ohms. When testing the water valve I was receiving 194 ohms and I should be reading 300 ohms. On the mold heater I was at 58 ohms and it should be at 72 ohms. This unit will need a new ice maker and new water valve. Parts ordered.; ordrng 1 WPW10179146 (Water valve) and 1 WPW10300022 (Ice maker)

Near E Oak Estates Dr, San Antonio, TX 78260
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017HS6 Tested unit. Not powering on. Good power form outlet. Found fuse on filter board is bad. Replaced fuse. Unit is working properly. No issues during testing. Tested to complete. ; used 1 W10138793 (Fuse) from stock

Near Kingsley Edge, San Antonio, TX 78252
Shawn W.

Shawn W.

OVEN ELECTRIC (S WHIRLPOOL RBS245PRS06 I removed the unit from the cabinet and identified that the thermal fuse is indeed open. I tried to replace the fuse with the ones that Whirlpool Tech Line recommended. They did not match. I called NR and we determined which one will work. Part ordered.; ordrng 1 WPW10545255 (Fuse)

Near Casa Del Vista, San Antonio, TX 78232
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW86HEBW Found unit stuck in emergency drain mode due to excessive soap usage. Cleared out soap and flushed system to get unit out of emergency drain mode. Unit testing good now. Collected sc and labor

Near Retama Rd, Boerne, TX 78006