Near San Antonio, TX 78213
Steven G.
Job Details: 12/06/2019
DRYER MAYTAG DG482 "Checked dryer found unit not heating, found bad igniter ordered ; ordrng 1 4391996 (ignitor flat wp)"
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/06/2019
DRYER WHIRLPOOL LDE8416ACE Customer stated that the unit is making a loud noise during operation. Could not duplicate the sound. Removed the front panel to inspect moving parts. Belt and motor are fine. Unit testing good now. Collected service call.
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Checked unit. Water not getting to ice maker. Ordered water inlet valve. Quoted 236.31 for p&l. Collected 113.66 for service call.; ordrng 1 W10349187 (WATER VALVE)
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/06/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Checked dishwasher. Unit not filling. Water is running when hose is disconnected from fill valve. Fill valve not operating properly. Ordered replacement. Rescheduled 12/9. Customer would like afternoon appointment.; ordrng 1 W10327249 (FILL VALVE )
Near San Antonio, TX 78253
Richard G.
Job Details: 12/06/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Replaced control and console. Tested to complete. Unit is good to go. Could find no model/serial number sticker anywhere on the unit. Spoke with customer about survey.
Near San Antonio, TX 78232
Steven G.
Job Details: 12/06/2019
DRYER LG DLEX7177RM Checked dryer found noisy while tub is turning ordered support rollers belt and idler pulley ; ordrng 1 4400EL201F (BELT) and 1 4561EL3002A (IDLER PULLEY ) and 4 4581EL301E (SUPPORT ROLLERS )s
Near Universal City, TX 78148
S. L.
Job Details: 12/06/2019
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS05 Unit has bad thermal fuse. Rescheduling 12/10.; ordrng 1 WPW10545291 (fuse-thrml)
Near San Antonio, TX 78254
Justin
Job Details: 12/06/2019
RANGE AMANA AGR5330BAS3 Found 3 valves bent and will need to be replaced. Front left and left rear valve and front right valve will need replacement. ; ordrng 1 W10141711 (valve-brnr ) and 2 WPW10141709 (valve-brnr)s
Near San Antonio, TX 78218
Steven G.
Job Details: 12/06/2019
ICEMAKER (STANDA KITCHENAID KUIX535HPS00 Checked ice maker found unit missing sump pump added pump checked unit ok.; pckd up 1 1901A (pump)
Near Shavano Park, TX 78249
Tommy B.
Job Details: 12/06/2019
OVEN ELECTRIC (S WHIRLPOOL KEBS207SSS04 Temperature tests shownunit still not getting to temp. Ordering bake element. ; ordrng 1 WPW10207398 (elmnt-bake)
Near Victoria, TX 77904
Michael
Job Details: 12/06/2019
DISHWASHER MAYTAG MDB8989SHZ "Tested the appliance,, the appliance is working normal"
Near San Antonio, TX 78225
Jesus C.
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new wire harness. Thermistor reads 8.8k in ice water. Tested unit in diagnostics. Control reading bad. Ordering new control. ; ordrng 1 W11133692
Near San Antonio, TX 78257
Tommy B.
Job Details: 12/06/2019
RANGE WHIRLPOOL WFE320M0ES2 Issue is a dented left front part on the cooktop. Ordering new cooktop to resolve issue.; ordrng 1 W10245805 (cooktop)
Near San Antonio, TX 78253
Justin
Job Details: 12/06/2019
RANGE WHIRLPOOL WFG320M0BB2 "Ignitor turns on but takes forever for the burners to actually turn on, will need to order burner oven, valve, and regulator to fix issue. ; ordrng 1 98014893 (valve,oven) and 1 W10633327 (regulator) and 1 W10650358 (burnr-oven) and 1 W10914411 (igntr-oven)"
Near Premont, TX 78375
Adam
Job Details: 12/06/2019
WASHER ROPER RTW4516FW2 Customer states they have returned the unit and have a different one in their possession. Issue resolved
Near San Antonio, TX 78247
Devon F.
Job Details: 12/06/2019
THIN-TWIN 24' LE WHIRLPOOL WET4027HW0 Wrong apartment number 2305. Customer complaint is unit will not advance through the cycle. Entered diagnostic mode got error code F7E6 for motor checked under unit to see shifter move it does. Ordering new motor to resolve issue unit is operating as designed.; ordrng 1 W10890624 (motor-drve)
Near San Diego, TX 78384
Adam
Job Details: 12/06/2019
WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows belt had come loose and ripped replaced belt from truck stock issue resolved.; used 1 W10006384 (BELT) from stock
Near San Antonio, TX 78239
Devon F.
Job Details: 12/06/2019
DRYER MAYTAG MEDB835DW4 Customer complaint was unit won’t stop. Customer also stated unit would get down to a time and stay there. Checked unit to see if heating and venting properly unit pass. Ordering new control board to resolve issue.; ordrng 1 W11133021 (cntrl-elec)
Near Runge, TX 78151
Michael
Job Details: 12/06/2019
OVEN KITCHENAID KODE500ESS03 "The customer used 3 hr self clean, the glass is burnt and the paint is peeling from the door and inside cavity, you rub your finger on and it continues to flake. Called and spoke with Robert at whirlpool tech line SR 7726572015. Unrepairable, will escalate the job order."
Near Aransas Pass, TX 78336
John L.
Job Details: 12/06/2019
WASHER MAYTAG MVWC465HW2 "Inspected unit, cannot find signs of a leak. Tried filling tub and agitating for a while, then drained. Still no signs of a leak detected. Tried to get unit to leak multiple time, unable to locate leak. Left leak detecting sheet, advised customer to continue use of machine. Once leak is noticed, call back so we can determine location of leak."
Near San Antonio, TX 78254
Christian G.
Job Details: 12/06/2019
DRYER WHIRLPOOL WED4815EW1 "Issue stated by customer: dryer making loud rumble. Found Dreft dryer wax beads melted into vent system and lodged between dryer fan. Cleared debris, replaced motor and drum. Unable to install leveling feet. According to customer, installer maxed feet all the way to top causing feet to break and bent cabinet. Ordering cabinet to resolve issue.; ordrng 1 8533643 (cabinet)"
Near San Antonio, TX 78228
L
Job Details: 12/06/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Issue is unit not dispensing water. Change water valve. Unit still not dispensing water. Called tech line. Tech line recommend to replace the heater. Since it might be faulty causing lines to freeze also replacing filter housing Sr 7726569318. ; ordrng 1 W10708473 (housing) and 1 W10813883 (cap-filter) and 1 W10877761 (heater) and 1 W10908836 (valve) and 1 W11024083 (housing)
Near Port Aransas, TX 78373
John L.
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRB329DMBB01 "Installed door and components, issue resolved."
Near Corpus Christi, TX 78414
John L.
Job Details: 12/06/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed, issue resolved."
Near San Antonio, TX 78256
Colton B.
Job Details: 12/06/2019
DRYER WHIRLPOOL WED5620HW0 Part needed to complete repair was returned. Reordering and rescheduling appointments.; ordrng 1 W11331275 (CONTROL)
Near Corpus Christi, TX 78414
John L.
Job Details: 12/06/2019
DRYER WHIRLPOOL WED5000DW2 "Inspect3d unit, unit is heating but will not maintain temperature, replace hi temp thermostat. Tested afterwards, issue remains. Tested for air flow at lint trap, found suction to be weak. Unit not expelling air as should.; used 1 3977767 (THERM FIX) from stock"
Near San Antonio, TX 78257
Colton B.
Job Details: 12/06/2019
WASHER MAYTAG MVWC565FW "Issue is a bad latch and control board, ordering both to resolve issue. Part costs exceed pre-auth, marking P&A; rqstng P&A on 1 W11162438 (cntrl-elec) and 1 W11307244 (latch)"
Near San Antonio, TX 78256
Colton B.
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Issue is a damaged heat shield and drain pan. Part was damaged, rescheduling and reordering part. Part is out of stock PSP.; ordrng 1 WPW10194474 (shield)"
Near San Antonio, TX 78216
Devon F.
Job Details: 12/06/2019
REFRIGERATOR KITCHENAID KFIS20XVMS3 Customer complaint was unit not cooling properly front panel would light all leds and display would turn blue. Ordering new control boards to resolve issue.; ordrng 1 WPW10310240 (cntrl-elec)
Near Corpus Christi, TX 78415
John L.
Job Details: 12/06/2019
WASHER MAYTAG MVWC565FW1 "Inspected unit, found no issues. No codes pulled, tested on normal. No issues found."
Near San Antonio, TX 78239
Devon F.
Job Details: 12/06/2019
DRYER MAYTAG MEDB835DW4 Customer complaint was unit won’t stop. Customer also stated unit would get down to a time and stay there. Checked unit to see if heating and venting properly unit pass. Ordering new control board to resolve issue.; ordrng 1 W11133021 (cntrl-elec)
Near Corpus Christi, TX 78416
John L.
Job Details: 12/06/2019
WASHER MAYTAG MVWB765FC3 "Inspected unit, removed sheet from agitator. Issue resolved."
Near Victoria, TX 77901
Michael
Job Details: 12/06/2019
WASHER ROPER RTW4516FW1 "Tested the spin cycle on manual test, the gearcase is making a loud humming noise, ordered part to resolve issue ; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase)"
Near Victoria, TX 77904
Michael
Job Details: 12/06/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "The evaporator was frozen on the refrigerator side. Removed panel and defrosted the evaporator, called tech line and spoke with Joel to ask for the correct location for the thermistor, is supposed to be above the weld on the low pressure side, put in correct place, also said to seal the hole where the water lines come through the back wall, sealed the hole, said to order the UI. SR 7726567735; ordrng 1 W10822640 (cntrl-elec)"
Near Victoria, TX 77904
Michael
Job Details: 12/06/2019
REFRIGERATOR JENN-AIR JS48SEDUDW12 "This is a different issue. No water coming out of the water dispenser, could hear water leaking on the floor underneath, found the water hose to the dispenser with holes in it. Spoke with customer said to go ahead and order the part. Gave the customer an estimate; ordrng 1 W10645131 (reservoir)"
Near Falfurrias, TX 78355
Adam
Job Details: 12/06/2019
RANGE AMANA ACR4303MFB1 Inspection of unit shows error code F3E0 short or opened oven sensor. Replace sensor and control to resolve issue; ordrng 1 W10181986 (sensor) and 1 W10308477 (elmnt-bake) and 1 W10837801 (cntrl-elec)
Near Vinton, VA 24179
Uriah B.
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Left arC not closing properly . Mullion was not shutting. Unit needed to be leveled by shimming the back right foot. All checks ok now. ; used 1 SH2435 (SHIM) from stock
Near Falfurrias, TX 78355
Adam
Job Details: 12/06/2019
WASHER AMANA WTW5000DW1 Inspection of unit shows error code for basket speed fault as well as Motor fault. Manually testing components shows wash play not fully engaging and unit struggling to reach high rpm during spin cycle. Replace gear case motor actuator capacitor cam and belt to resolve issue. Job will need authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10006487 (motor-drve) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609476 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10682535 (latch) and 1 W10721967 (drive pulley)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/06/2019
WASHER MAYTAG MVWC416FW1 Replaced agitator. All checks ok.
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/06/2019
WASHER WHIRLPOOL WTW5000DW2 Found unit was in emergency drain. Cleared the codes. Ran diagnostics. All checks ok at this time.
Near Falfurrias, TX 78355
Adam
Job Details: 12/06/2019
WASHER WHIRLPOOL WTW4616FW2 Installation of component has not resolved the issue although control board is now responding. Replace drain pump to resolve issue; ordrng 1 W10775446 (pump-water)
Near San Diego, TX 78384
Adam
Job Details: 12/06/2019
RANGE KITCHENAID KVUB606DSS3 Inspection of unit showed all functions working as designed. Customer stated rattle would start once burners were turned on. Turned on burners unit started to shake violently then motor blew out completely. Replace fan motor to resolve issue; ordrng 1 W11035826 (motor-fan)
Near Salem, VA 24153
Uriah B.
Job Details: 12/06/2019
OVEN WHIRLPOOL KOSE500ESS04 "Found no power to unit upon arrival. Checked fuse. Checked wire harness connections. Found that the electric to the unit was cutting in and out depending on the position of the oven. When proper power to it, the oven operated as intended. ; used 1 8567668 (TIE) from stock"
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/06/2019
OVEN WHIRLPOOL RBD245PDT11 "Needs Thermal fuse, upper oven thermostat, upper oven temp sensor, control panel and possibly control board (4452890) but the control board is discontinued. Pictures attached. WP9759243. Upper thermostat. WP8300427. Control panel 4452890. Control board. DiscontinuedWPW10131825. Upper oven sensor. WP4451042. In-line fuse. Use policy adjust WNI4PNIWL1"
Near Salem, VA 24153
Uriah B.
Job Details: 12/06/2019
ICEMAKER WHIRLPOOL WSF26C3EXW01 Cx experienced power outage. Unit needed reset. Icemaker currently working.
Near Goliad, TX 77963
Michael
Job Details: 12/06/2019
RANGE KITCHENAID KSGB900ESS2 Called and spoke with the customer and she said it gave the same error code F3E1. Ordered parts to resolve issue per tech sheet.; rqstng P&A on 1 W10833885 (sensor) and 1 W11100100 (cntrl-elec)
Near Rockport, TX 78382
John L.
Job Details: 12/06/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Inspected unit, arm on icemaker broken. Replaced icemaker. Also freezing in freezer section. Replace harness and heater to resolve.; ordrng 1 W10242409 (harns-wire) and 1 W10495967 (defrost heater), used 1 W10873791 (ICEMAKER) from stock"
Near Hot Springs, AR 71913
Doug M.
Job Details: 12/06/2019
WASHER MAYTAG MVWB865GW0 "Replaced new cap and agitator, due too cap being loose and agitator being warped. Tested unit operation checks ok"
Near Kingsville, TX 78363
Adam
Job Details: 12/06/2019
RANGE WHIRLPOOL WFG320M0BB2 Inspection of unit shows control board nonresponding. Inspection of control board shows quick connect burnt out/fried scorch marks on plastic. Replace control board and harness to resolve issue; ordrng 1 3196696 ( HARNS) and 1 W10841330 (cntrl-elec) and 1 W10914403 (harns-wire)
Near Corpus Christi, TX 78411
John L.
Job Details: 12/06/2019
OVEN WHIRLPOOL WOD51EC0AS "Inspected unit, found issue with control panel and interfaces. Unit relays clicking even when unit is powered off. And unit cKeeps interior lights flashing on and off. Replace boards to resolve.; rqstng P&A on 1 W10812339 (panl-cntrl) and 1 W10878985 (cntrl-elec)"
Near Bauxite, AR 72011
Doug M.
Job Details: 12/06/2019
WASHER WHIRLPOOL WTW4815EW0 "Inspected unit for not going into wash cycle,performed service diagnostics found f7e6,f7e7 error codes shifter fault , replaced actuator, tested unit operation checks ok.; used 1 W10913953 (ACTUATOR) from stock"
Near Corpus Christi, TX 78413
John L.
Job Details: 12/06/2019
RANGE WHIRLPOOL RS696PXGB13 "Inspected unit, bake element has popped. Will need to be replaced to resolve issue.; ordrng 1 WPW10207397 (element)"
Near Little Rock, AR 72210
Doug M.
Job Details: 12/06/2019
KITCHEN WHIRLPOOL WDTA50SAHB0 "Installed console and control due too, 2-2 error loss of communication to main control,6-4 error shorted fill trial on main control, tested unit operation checks ok"
Near San Diego, TX 78384
Adam
Job Details: 12/06/2019
RANGE KITCHENAID KDRS467VSS05 Inspection of unit shows not all parts for terminal block. Ordering complete terminal block to resolve issue. Two separate jobs at this address scheduled for same day December 19th.; ordrng 1 9761958 (block-term)
Near Salem, VA 24153
Uriah B.
Job Details: 12/06/2019
DISHWASHER WHIRLPOOL WDT720PADE2 Door falling open on its own. Needs springs and bushings. 2 each. ; ordrng 2 WP8268990 (bushing)s and 2 WPW10337934 (door spring)s
Near Roanoke, VA 24012
Uriah B.
Job Details: 12/06/2019
RANGE KITCHENAID KSEG700ESS3 W11414552 convection fan needs to be replaced. Fan is off balance and rubbing. ; ordrng 1 W11414552 (CONVECTION)
Near Piney, AR 71913
Doug M.
Job Details: 12/06/2019
FREEZER WHIRLPOOL WRT311FZDW01 "Inspected unit for not cooling correctly,called tech line to document we found ice build up on cap tube at evaporator,tech said to replace evaporator due to blockage; ordrng 1 W10836706 (evaporator)"
Near Hot Springs, AR 71909
Doug M.
Job Details: 12/06/2019
OVEN JENN-AIR JJW2830DP01 "Inspected unit for not operating correctly, performed service diagnostics found F2E1 error stuck key, also found upper cooling fan not running, causing unit too over heat, diagnosed needs console. Oven control,and blowers. Control and console is covered under manufacturer warranty. ; ordrng 1 W11179310 (cntrl-elec) and 1 W11236888 (console), rqstng P&A on 2 W11245567 (blower)s"
Near Shavano Park, TX 78249
Tommy B.
Job Details: 12/05/2019
OVEN ELECTRIC (S WHIRLPOOL KEBS207SSS04 Swapped control to resolve temperature issues and unit is still not getting all the way up to temperature before cycling. Ordering a sensor to resolve cycling issue.; ordrng 1 WPW10131825 (sensor)
Near San Antonio, TX 78253
Richard G.
Job Details: 12/05/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Complaint is of a damaged dw door. Ordering outer door.; ordrng 1 W11116420 (panel)
Near San Antonio, TX 78258
Jim G.
Job Details: 12/05/2019
OVEN ELECTRIC (D WHIRLPOOL RBD305PDQ12 Customer declined repair. ; ordrng 2 WPW10131825 (sensor)s
Near San Antonio, TX 78213
Jim G.
Job Details: 12/05/2019
RANGE AMANA AER6303MFW2 Customer indicated that the cavity not heating evenly however I could not duplicate the issue. She also described sounds when heating. Sounds described are heating elements and metal expanding. I contacted techline and spoke to Kathy SR # 7726551432 who explained to me that the feet of the element is causing issue. Repositioned and leveled feet. Issue resolved
Near Bulverde, TX 78163
Steven G.
Job Details: 12/05/2019
ICEMAKER (STANDA KITCHEN AID KUIS18PNZB1 "Checked ice maker found unit not getting water, replaced water valve ran cycle found crack in water bin ordered parts; ordrng 1 W10489142 (pan-water) and 1 W10764770 (harns-pump), used 1 W10897719 (VALVE) from stock"
Near Schertz, TX 78154
Steven G.
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Checked refrigerator found unit low on freon added dye drier and charged unit will be back next week; ordrng 1 W10574283 (evaporator) and 1 W10574289 (condenser)
Near Universal City, TX 78148
Steven G.
Job Details: 12/05/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HW2 "Checked microwave everything is working normal at this time only messing up when it rains, tried to pull unit down but would not move after removing bolts, customer to get builder to remove so we can see what’s going on, I believe water is getting to unit ; saved tckt"
Near San Antonio, TX 78219
Steven G.
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Checked refrigerator found both gaskets sealing properly customer thought there should be more suction on refrigerator door, advised that it is sealing properly, refrigerator is working properly"
Near Converse, TX 78109
Steven G.
Job Details: 12/05/2019
RANGE WHIRLPOOL WGE745C0FS01 "Checked microwave customer said every time it rains unit cuts off or started to smoke, sounds like water is getting to unit from wall tried to take microwave down but something is holding it besides the two screws, customer to get builder to remove microwave so we can look at unit, customer will. Cal back; O-emld tckt"
Near San Antonio, TX 78239
Steven G.
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Checked refrigerator found food freezing on upper shelves ordered thermistor ; ordrng 1 W10384183 (thermistor)
Near Helotes, TX 78023
Colton B.
Job Details: 12/05/2019
WASHER AMANA NTW4516FW3 "Customer complaint is a washer that leaks. Found no error codes and unit performed well in automatic diagnostics test. Started normal cycle, washer has an overfill issue. Water got above half way and was still filling. Ordering new control board to resolve issue. ; ordrng 1 W11170317 (cntrl-elec)"
Near San Antonio, TX 78253
Justin
Job Details: 12/05/2019
WASHER MAYTAG MVWB765FW3 "Found agitator bent, need to order new one to keep issue from occurring again. ; ordrng 1 W11161960 (agitator)"
Near San Antonio, TX 78239
Steven G.
Job Details: 12/05/2019
DRYER WHIRLPOOL WED4815EW1 "Checked dryer found unit not heating, checked and found bad heating element, replaced checked operation unit working normal now ; used 1 279838 (ELEMENT) from stock"
Near Pipe Creek, TX 78063
Justin
Job Details: 12/05/2019
WASHER MAYTAG MVWX655DW1 F8E1 stored in unit. Do not have valve in truck stock. Will order and replace next week. ; ordrng 1 W10678676 (housing)
Near Lakehills, TX 78063
Justin
Job Details: 12/05/2019
WASHER WHIRLPOOL WFW92HEFC0 "Drawer is leaking into bellow after use, also is leaving lots of water inside dispenser after use. Ordering a new drawer. ; ordrng 1 WPW10250742 (drawer)"
Near San Antonio, TX 78244
Steven G.
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Checked refrigerator found light bulb in refrigerator section off found bulb was lose tightened checked operation unit is ok.
Near Converse, TX 78109
Steven G.
Job Details: 12/05/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Checked dishwasher found control panel dead, checked power had power to control board, replaced bad control board checked operation unit working properly now"
Near San Antonio, TX 78256
Colton B.
Job Details: 12/05/2019
DRYER WHIRLPOOL WED7000DW2 "Issue was a noisy dryer. Replaced motor, dryer still running noisy. Called DH who suggested a control board, ordering one to resolve. Unit moved to apartment 3021.; ordrng 1 W11126815 (cntrl-elec) and 1 WP3404162 (clamp), used 1 WP694089 (WHEEL) from stock"
Near Boerne, TX 78015
Colton B.
Job Details: 12/05/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Customer issue is that the UI panel becomes unresponsive when the unit is hot. Also, sometimes light would come on when not prompted to. Called techline and spoke to Butch (SR:7726552044) who asked me to check blower and upper vent. All checked good. Replaced UI to resolve issue."
Near San Antonio, TX 78245
Christian G.
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Issue stated by customer: door swings open too fast and bounces a few times. Previous tech replaced bracket parts. Re ordering stopper and cam once more.; ordrng 1 W10900531 (STOPPER) and 1 W10900532 (cam-door)
Near San Antonio, TX 78253
Justin
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced UI and control board, water is now dispensing. If issue occurs again we might need to look into ordering the pressure regulator and assembly pads WPW10353848. Unit is good to go."
Near Adkins, TX 78101
S. L.
Job Details: 12/05/2019
WASHER MAYTAG MVWX655DW1 Wash plate stuck to basket had put penetrating oil on last visit to loosen up plate but did not help plate rusted to gearcase. Need to get plate basket and tub since will have to remove gearcase tub and basket as whole. Did not install parts yet will on next visit 12/11.; ordrng 6 8533953 (screw)s and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W10902814 (washplate)
Near , TX 78063
Justin
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW "Replaced control board and ice maker on unit, instructed customer to call us within 24 hours if no ice."
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 12/05/2019
DRYER WHIRLPOOL WED5620HW0 "Replaced control board on dryer , unit began operating as designed. Good heat good air flow no error codes. Job complete."
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 12/05/2019
WASHER MAYTAG MVWX655DW0 "Replaced gear case and tub. Ran washer no noise good drainage, no error codes. Ran washer with customer present no issues. Job complete."
Near San Antonio, TX 78254
Christian G.
Job Details: 12/05/2019
FREEZER WHIRLPOOL WRS571CIHZ01 "Issue stated by customer: freezer not getting cold, fridge freezing at bottom. Found baffle not operating properly and freezer fan not responding in diagnostics. Ordering fan motor and baffle assembly.; ordrng 1 W11164593 (diffuser) and 1 WP2315549 (evap fan motor)"
Near San Antonio, TX 78217
Ezequiel V.
Job Details: 12/05/2019
REFRIGERATOR MAYTAG MSS25C4MGW00 "Replaced jumper wire, rocker switch, and on off switch. Ran harvest cycle no issues. Job complete."
Near Pipe Creek, TX 78063
Justin
Job Details: 12/05/2019
WASHER MAYTAG MVWB865GW0 "Replaced console UI and control board, ran calibration and diagnostics on unit. Unit passed all test and did not pop up any fault codes. Unit is good to go."
Near San Antonio, TX 78259
Jim G.
Job Details: 12/05/2019
WASHER WHIRLPOOL WTW5000DW2 Upon further inspection confirmed suspension is faulty. Replaced suspension. Issue replaced.
Near Adkins, TX 78101
S. L.
Job Details: 12/05/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Removed door replaced panel and console. Tested all operations normal advised of survey and paper.
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/05/2019
DRYER WHIRLPOOL WED8000BW0 Customer stated that the issue is the lint duct assembly is warped allowing small clothing items to be trapped in the lint duct. Ordering new lint duct to resolve issue.; ordrng 1 WP8544786 (duct-lint)
Near San Antonio, TX 78259
L
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Unit has no issues since last visit. Didn’t replace water valve. Refrigerator is working good costumer said to just leave it alone for now since everything is been good since last visit.
Near San Antonio, TX 78253
Justin
Job Details: 12/05/2019
DISHWASHER WHIRLPOOL KDTE334GBS0 Replaced drain pump and tested to complete. Unit is good to go.
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 12/05/2019
DISHWASHER WHIRLPOOL MDB8751AWW Checked dishwasher found water damage at control board ordering new control to resolve issue.; rqstng P&A on 1 99003432 (cntrl-elec)
Near San Antonio, TX 78220
Jesus C.
Job Details: 12/05/2019
WASHER WHIRLPOOL WFW72HEDW0 Customer not available for appointment today. Reschedule for later date. ; schdld next appmnt for 12/13 FRI 12-4
Near San Antonio, TX 78254
Christian G.
Job Details: 12/05/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Issue stated by customer dishwasher leaking. Found slow leak coming from between inner door and insulation. Ordering parts to resolve issue.; ordrng 1 W10860142 (door-inner) and 1 W11126003 (pad-ins) and 1 WPW10524469 (gasket)
Near San Antonio, TX 78233
Devon F.
Job Details: 12/05/2019
RANGE AMANA AER6303MFS2 Customer complaint was unit door wouldn’t close replaced door hinge unit unit operating as designed.
Near Boerne, TX 78015
Douglas H.
Job Details: 12/05/2019
COOKTOP GAS KITCHENAID KGCU467VSS02 "Right front burner not igniting. Found weak electrode, ordering electrode harness.; ordrng 1 W11379158 (ELECTRODE HARNESS)"
Near San Antonio, TX 78258
Jim G.
Job Details: 12/05/2019
WASHER MAYTAG MVWC360AW Duplicated ticket.
Near San Antonio, TX 78257
Colton B.
Job Details: 12/05/2019
DRYER WHIRLPOOL WED560LHW0 "Customer complaint was no power to unit. Found terminal block not correctly installed. Corrected mistake, unit testing good."
Near San Antonio, TX 78259
L
Job Details: 12/05/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Issue was console will not operate when using the touch pad. Replace console. ran unit at 400 for 10 minutes No other issues. Unit working as design. Job complete
Near Kerrville, TX 78028
Sherman
Job Details: 12/05/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Upon arrival freezer and refrigerator both had major ice build up. Defrosted unit. Checked gasket. Found holes in top of freezer door under gasket showing insulation. See attached pictures. Ordered new freezer door and gasket. ; ordrng 1 LW10642554 (FREEZER DOOR) and 1 W10249196 (FREEZER DOOR GASKET)