Near Terrell Hills, TX 78209
Ezequiel V.
Job Details: 12/18/2019
DRYER WHIRLPOOL MED8100DW0 Checked dryer found hose to wall not properly installed. Connected hose no longer blowing air to room. Job complete.
Near San Antonio, TX 78254
Richard G.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRT519SZDT05 Customer complaint was that the icemaker was not working. Verified bad icemaker. Replaced with truck stock. Tested to complete. No email to add.; used 1 W11294907 (ICEMAKER ) from stock
Near San Antonio, TX 78247
Devon F.
Job Details: 12/18/2019
WASHER MAYTAG MHW3505FW Customer complaint was unit was not working properly replaced control board to resolve issue unit operating as designed.
Near Boerne, TX 78015
Colton B.
Job Details: 12/18/2019
RANGE WHIRLPOOL KEBS277DWH10 "Issue was bottom oven door not closing all the way. Reseated hinges, unit now closes and holds on to heat. Unit tested good. Unit is under extended warranty, picture of paperwork in SD Quic Pic."
Near San Antonio, TX 78254
Christian G.
Job Details: 12/18/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Issue stated by customer: refrigerator making loud noise previous night and water not dispensing from move in day. Customer took video of noise. Vent/coils at bottom of fridge very clogged with animal hair. No water dispensing but ice maker making ice. Found ice in back of freezer forming around fan. Assuming ice hit fan and caused noise customer was hearing. Water line froze up and ice maker fill valve starting to ice. Partially defrosted unit to help resolve issue. Asked customer to do a full defrost and call back if issue persists. Left survey form for customer.
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/18/2019
OVEN ELECTRIC (S WHIRLPOOL WOS92EC0AS03 Client was prepared to pay a service fee and labor but was told by Kitchen-aid that parts would be covered. I do not see an authorization for parts. I called our office and found that parts are not covered. I informed the client that they will need to contact a Kitchen-Aid to get an authorization for parts coverage and reschedule.
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 12/18/2019
DRYER WHIRLPOOL WGD5000DW3 "Replaced thermal cut off and fuse, ran dryer no issues good heating. Unit working as designed. Job complete."
Near San Antonio, TX 78261
Shawn W.
Job Details: 12/18/2019
OVEN ELECTRIC (S WHIRLPOOL WOS92EC0AS03 Client was prepared to pay a service fee and labor but was told by Kitchen-aid that parts would be covered. I do not see an authorization for parts. I called our office and found that parts are not covered. I informed the client that they will need to contact a Kitchen-Aid to get an authorization for parts coverage and reschedule.
Near Hot Springs, AR 71913
Doug M.
Job Details: 12/18/2019
DRYER WHIRLPOOL WED9290FW0 "Inspected unit for not drying properly,performed service diagnostics found no error codes,an auto test unit is reading proper voltage through control,called tech line for any known issues with poor dry results,test said usually poor air flow due to customer not clean vent box often enough,tech Sid unit is working as designed,verified normal operation unit checks ok"
Near Whittington Township, AR 71901
Doug M.
Job Details: 12/18/2019
WASHER WHIRLPOOL WFW5090JW0 "Replaced main control and ui board due to unit not responding and not starting, tested unit operation checks ok"
Near Hot Springs Village, AR 71909
Doug M.
Job Details: 12/18/2019
OVEN WHIRLPOOL WFE550S0HZ1 "Replaced door glass and door hinges due to hinges rubbing and door trim separating from glass,tested unit operation checks ok"
Near Benton, AR 72015
Doug M.
Job Details: 12/18/2019
REFRIGERATOR AMANA ASI2175GRW01 "Arrived to find mouse droppings inside and outside unit the smell of house was unbearable,took pictures called partner Team due to unsanitary conditions to document sr#7726577234"
Near Benton, AR 72019
Doug M.
Job Details: 12/18/2019
WASHER MAYTAG MHW5630HW0 "Inspected unit found cycle signal not working found signal was in off position customer could not figure out how to set,set signal for customer,tested unit operation checks ok"
Near Little Rock, AR 72212
Doug M.
Job Details: 12/18/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Inspected for no operation,found no display no function,found thermal fuse at oven control shorted not allowing unit to power up,replaced fuse tested unit operation checks ok ; used 1 W11025102 (FUSE) from stock"
Near San Antonio, TX 78255
Colton B.
Job Details: 12/17/2019
OVEN ELECTRIC (S WHIRLPOOL WOSA2EC0HZ01 "Issue is no display on UI panel. Reset breaker, customer can now use UI panel. Image is burned in to UI display, need to replace panel. Customer has AM preference.; ordrng 1 W11299115 (console)"
Near San Antonio, TX 78207
Jesus C.
Job Details: 12/17/2019
WASHER WHIRLPOOL WTW4850HW1 Tested washer. No error codes. Ran diagnostics test. All test pass. No issues with washer. Performed customer instruct on proper use and care. No further issues. Job complete.
Near San Antonio, TX 78244
S. L.
Job Details: 12/17/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Removed door panel replaced dispenser ran test cycle all operations normal advised of email survey and paper customer does not have email.
Near San Antonio, TX 78244
S. L.
Job Details: 12/17/2019
WASHER MAYTAG MHW5100DW0 Removed front panel cleared drain pump and replaced bellow tested all operations normal price of part lower from original quote adjusted to correct price.
Near San Antonio, TX 78228
L
Job Details: 12/17/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Issue is unit not dispensing water. Installed new water valve and no water dispensing still. Last visit I called tech line. Stated that refrigerator it self might be bad do to bad wiring. He said whirlpool will be contacting costumer to see what the next step since unit might need to be replace. Since we already replace both water valves and control board and ice maker. And unit is still not dispensing water. Also costumer stated refrigerator is not cooling anymore.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 12/17/2019
DRYER MAYTAG MEDB855DC4 Checked dryer found fan blower cover not installed correctly. Reinstalled ran dryer no noise heard. Job complete.
Near Helotes, TX 78023
Christian G.
Job Details: 12/17/2019
RANGE JENNAIR NOT AVAILABLE. "Issue stated by customer: range not operating properly. Customer saw popping from burner and fan was constantly running. Found top right burner wire had been burned off and was an exposed wire with broken ceramic block. Taped exposed wires. Fan wires had burned together, cut, taped and reattached wires so operating properly. Could not find model# customer stated she would look at other options to purchase new unit."
Near Ingram, TX 78025
Douglas H.
Job Details: 12/17/2019
RANGE KITCHEN AID KFGG500ESS0 Last trip found bake orifice wasn’t converted to LP. Installed correct orifice to resolve. No further issues at this point. Didn’t charge SC or Labor due to this issue was caused by us.
Near Kerrville, TX 78028
Sherman
Job Details: 12/17/2019
DISHWASHER MAYTAG MDB8979SFZ2 Upon arrival. Checked unit. Ui shows bad. Ordered parts to resolve issues. ; ordrng 1 W10897043 (CONSOLE ) and 1 WPW10653840 (DOOR LATCH)
Near Pipe Creek, TX 78063
Douglas H.
Job Details: 12/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint of unit tripping breaker. Verified plug to be polarized properly. Checked amp draw. During max load only reaching 16 amps. Advised customer that issue is likely coming from GCFI plug being too sensitive. Advised to have electrician out to check plug. No further issues at this point for me. Yes to survey and leave behind.
Near San Antonio, TX 78253
Justin
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced ice maker and wire harness for ice maker. Unit called for water and should show ice within 24 hours.
Near Kerrville, TX 78028
Sherman
Job Details: 12/17/2019
WASHER WHIRLPOOL WFW5090JW0 Upon arrival replaced control in unit. Unit is functioning as designed. No further issues at this time.
Near San Antonio, TX 78210
Jesus C.
Job Details: 12/17/2019
WASHER WHIRLPOOL WFW6620HW0 Complaint is all clothing still wet at end of cycles. Tested washer. Found F8E1 error codes. All water valves are working. Drain pump is working properly. Drain hose is damaged. Called techline. Might be pressure sensor. Ordering new hose and sensor. ; ordrng 1 W11050506 and 1 W11125159
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 12/17/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump hose and grommet. Ran dishwasher no leaks. No error codes dishwasher working as designed. Job complete.
Near La Vernia, TX 78121
S. L.
Job Details: 12/17/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Goods date 4/2019 found drain pump not coming on ran tests found failed drain pump replaced pump ran service cycle all operations normal. No leaks, advised of survey and paper.; used 1 WPW10348269 (PUMP DRAIN) from stock"
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 12/17/2019
WASHER WHIRLPOOL WTW8040DW4 "Ran diagnostics on washer found no error codes, no issues during testing. Washer working as designed. Job complete."
Near San Antonio, TX 78210
Steven G.
Job Details: 12/17/2019
DRYER ROPER RED4516FW0 "Checked dryer found unit not getting 220 volts, causing unit not to heat and timer not to advance, customer to get land lord to check power, and call if any problems"
Near San Antonio, TX 78264
Ezequiel V.
Job Details: 12/17/2019
RANGE WHIRLPOOL WFE320M0ES2 "Checked range found RR element broken, unable to close circuit causing to not turn on. Ordering new element. ; ordrng 1 8273994 (surface element)"
Near San Antonio, TX 78245
Richard G.
Job Details: 12/17/2019
RANGE WHIRLPOOL WFE320M0EB1 Replaced temperature sensor. Preheated oven to 350 degrees. No issues. Oven reached temp. Left oven at temp for 5 minutes. No issues. Set oven to broil at 525 degrees. No issues. Left at temp for 5 minutes. No issues. Tested to complete. Unit is good to go. Spoke with customer about survey.
Near San Antonio, TX 78207
Jesus C.
Job Details: 12/17/2019
WASHER MAYTAG MVWC565FW1 Tested washer. No water from cold valve. Found wiring to valve was damaged. Fixed wiring. Cold valve turns on. No further issues. Tested to complete.
Near Pipe Creek, TX 78063
Douglas H.
Job Details: 12/17/2019
DISHWASHER KITCHENAID KDFE104DSS4 "Last trip found defective dispenser, broken wheels and bent screen. Replaced all parts to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind."
Near San Antonio, TX 78228
L
Job Details: 12/17/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Issue is unit not dispensing water. Installed new water valve and no water dispensing still. Last visit I called tech line. Stated that refrigerator it self might be bad do to bad wiring. He said whirlpool will be contacting costumer to see what the next step since unit might need to be replace. Since we already replace both water valves and control board and ice maker. And unit is still not dispensing water. Also costumer stated refrigerator is not cooling anymore.
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/17/2019
ICEMAKER (STANDA KITCHENAID KUID508ESS1 Upon arrival removed bad pump. Harness is wrong. Customer is going out of town. Cleaning lady will be here Thursday. Customer said come in to fix it. Main gate code is 1945. Customer will open gate at house upon arrival. Customer said call after completed and he will give cc info. ; ordrng 1 W11325175 (RECIRCULATING PUMP )
Near Adkins, TX 78101
S. L.
Job Details: 12/17/2019
WASHER MAYTAG MVWC465HW2 "Customer complaint clothes tangled around agitator and white marks left on clothes. Inspected water supply and water clean and unit cycled correctly through service mode, no error codes. Advised customer per manual to load unit per owners manual and to use less amount of detergent. Recalibrated unit cleaned out fabric softener cup retested all operations normal. Customer declined email."
Near Bulverde, TX 78163
Steven G.
Job Details: 12/17/2019
ICEMAKER (STANDA KITCHEN AID KUIS18PNZB1 "Checked ice maker found unit not getting water, replaced bad water valve checked operation found water pan had cracks and leaking causing unit to short cycle, replaced water pan checked operation ; used 1 W10897719 (VALVE) from stock"
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 12/17/2019
DRYER WHIRLPOOL WED8500DC4 Checked dryer ran cycle on dryer did not trip breaker. Checked voltage from wall to dryer good voltage. Ran dryer checked voltage steady voltage. Found no issues. Job complete.
Near San Antonio, TX 78221
Jesus C.
Job Details: 12/17/2019
WASHER MAYTAG MVWB835DW0 Installed new stator and gearcase. Ran calibration. Ran diagnostics test. No issues during testing. Unit is working properly. Tested to complete.
Near San Antonio, TX 78214
Jesus C.
Job Details: 12/17/2019
MW-HOOD COMBO WHIRLPOOL WMH32519FB0 Installed new magnetron. Tested microwave. Heating good. No further issues. Tested to complete.
Near San Antonio, TX 78258
Ivan B.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Evap motor not operating properly. Freezer compartment has thick frost buildup throughout. Ordered evap motor and wire harness. Rescheduled 12/19; ordrng 1 W10911770 (EVAP WIRE HARNESS) and 1 WP2315549 (EVAP MOTOR)
Near San Antonio, TX 78216
Jim G.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced wire harness. No need for UI control after all. Issue resolved.
Near San Antonio, TX 78258
Jim G.
Job Details: 12/17/2019
MICROWAVE OVEN JENNAIR JMW9527DAS Ed SR# 7726655554 determined issue is due to magnetron and blower fan. Will return to repair. ; ordrng 1 W10859575 (magnetron) and 1 WP74008383 (fan- tange)
Near San Antonio, TX 78253
Justin
Job Details: 12/17/2019
WASHER WHIRLPOOL WED8500DC0 "Checking sensor again, running unit with a small damp washcloth. Watched sensor adjust times a few times. Electrode is working as design. Instructed customer to use timed dry if clothes are not similar material."
Near San Antonio, TX 78209
Jim G.
Job Details: 12/17/2019
WASHER WHIRLPOOL WFW5620HW0 Only ordered 1 last time. Ordering other three and rescheduling appt. ; ordrng 3 W11316766 (SHOCKS)s
Near San Antonio, TX 78253
Justin
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer said they changed out water filter and the water dispenser wasn’t working correctly, reset water filter and tested dispenser. Unit is dispenser correctly. Could not recreate buzzing noise, did find the front right leg not down so the fridge was not leveled. Made adjustments, unit should be good to go. Went over survey with customer and leave behind."
Near San Antonio, TX 78258
Tommy B.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the unit was making a dripping noise in the back of the refrigerator. He said that he observed water dripping in the slots in the evaporator cover. Explained to him how the evaporator drip tray works and how the heating element will come on to defrost the unit when needed. Unit is functioning normally at this time. Yes to Saturday.
Near San Antonio, TX 78211
Jesus C.
Job Details: 12/17/2019
RANGE WHIRLPOOL MER6600FZ1 Installed new top panel. Tested unit. All test pass. No further issues. Job complete.
Near Pipe Creek, TX 78063
Douglas H.
Job Details: 12/17/2019
WASHER MAYTAG MHW5500FW0 Last trip found broken dispenser. Replaced dispenser assembly to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78256
Douglas H.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Last tech found failing compressor per techline. Replaced compressor per techline. Vacuumed unit, held. Recharged unit, held. Began cooling immediately upon testing. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind."
Near San Antonio, TX 78227
Richard G.
Job Details: 12/17/2019
DISHWASHER AMANA ADB1400AGS0 Customer complaint is that the dishwasher does not drain. Some water was in the unit when I arrived. Pressed the cancel button and the unit drained. Entered diagnostics and found no error codes. Ran through automatic test cycle and all steps passed. Unit is operating normally. Some water that has drained is coming back into the dishwasher. Found issue to be that the drain hose is clogged pretty bad. Ordering new drain hose.; ordrng 1 WPW10545278 (drain hose)
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/17/2019
WASHER WHIRLPOOL WTW8600YW1 Checked washer got no fault codes. Ran service cycle got no fault codes. Did test load and got unbalanced load code. Mini cycle ran and it rebalanced itself. When the normal cycle began the error code showed up again. Ordered replacement suspension. Rescheduled 12/19. Customer needs afternoon appointment. ; ordrng 1 W10440786 (SUSPENSION )
Near San Antonio, TX 78245
Richard G.
Job Details: 12/17/2019
RANGE WHIRLPOOL WFC150M0EB3 Replaced right front infinite switch. Tested to complete. Unit is good to go. No email to add.
Near Fredericksburg, TX 78624
Sherman
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Upon arrival replaced refrigerator door gasket. Made sure sealing good. Leveled unit. No further issues at this time.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/17/2019
DRYER WHIRLPOOL WED5000DW2 Changed out pts relay and timer. Tested to complete. Unit is good to go. Spoke with customer about survey.
Near Universal City, TX 78148
Steven G.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Checked refrigerator after talking to tech support and adding dye drier unit was still making noise, replaced evaporator and charged, unit still has a noise but less pronounced, went add back panel kit part will not fit this refrigerator returning part"
Near , TX 78624
Sherman
Job Details: 12/17/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Upon arrival changed console. Calibrated and checked unit out. No further issues at this time. Yes to survey and leave behind.
Near San Antonio, TX 78258
Jim G.
Job Details: 12/17/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Andy SR# 7726656723 confirmed proper function of unit. Reset unit at power source as it appears intermittently customer cannot select different cycle modes. Advised to reset at power source as necessary but if the issue persists it could be bad UI.
Near San Antonio, TX 78245
Richard G.
Job Details: 12/17/2019
COOKTOP GAS WHIRLPOOL WCG97US0HS00 Replaced regulator. Checked connections with leak detection solution. Unit is good to go. No email to add.
Near San Antonio, TX 78224
Jesus C.
Job Details: 12/17/2019
DISHWASHER WHIRLPOOL WDT710PAHB1 Tested dishwasher. Will not start cycle. Found tongue for door latch was bent. Door not closing properly. Reshaped tongue for door latch. Door closing properly. All test pass in diagnostics. No further issues. Tested to complete.
Near , TX 78114
S. L.
Job Details: 12/17/2019
REFRIGERATOR KITCHENAID KFIS29BBBL00 "Found rear panel on evaporator in RC ice over removed ice tested fan fan not on, tested voltage to fan voltage present.ran diagnostics found failed evaporator thermistor needs new harness and fan motor need OTL; rqstng P&A on 1 W10277799 (harns-wire) and 1 W10395278 (motor-evap), states that autho needed"
Near San Antonio, TX 78254
Justin
Job Details: 12/17/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HS2 "Found vent opening properly, vent going outside goes up pretty far from where vent is, could be causing a back flow of air and grease. Customer said unit has a good amount of grease hitting her cabinets above microwave. Went over survey with customer and leave behind. No email to add."
Near Helotes, TX 78023
Christian G.
Job Details: 12/17/2019
OVEN ELECTRIC [S KITCHEN AID KOSE500ESS04 "Issue stated by customer: oven not heating on convection bake properly, takes long time to bake small items. And bottom drawer gets hot to touch. Found hole cut by contractor that allows heat to go straight into drawer allowing heat to dissipate and sit in bottom drawer. See pics. Unit test good."
Near San Antonio, TX 78260
Ivan B.
Job Details: 12/17/2019
VENTHOODS UNKNOWN WMC30516HZ0 Removed housing and re assembled ensuring to leave no screws loose. Microwave no longer making noise all noise from normal operation.
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 12/17/2019
WASHER MAYTAG MVWB765FW3 Checked washer found bad inlet valve and control board. Replaced both items ran diagnostics issues good water flow through valve. Ran calibration due to replacing board no issues. No further issues at this time. Job complete.
Near Adkins, TX 78101
S. L.
Job Details: 12/17/2019
WASHER MAYTAG MVWX655DW1 "Removed basket tub and gear case as one, replaced tub gear case basket motor and new screws and retainer calibrated unit all operations normal. Customer not home to sign."
Near Floresville, TX 78114
S. L.
Job Details: 12/17/2019
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Did not see part was put into order not sure how that happened called customer advised her that I will be out Friday Last appointment.; ordrng 1 W11261167 (Appliance Manager ) and 1 W11296171 (CONSOLE)
Near San Antonio, TX 78258
Tommy B.
Job Details: 12/17/2019
REFRIGERATOR JENN-AIR JS48SEDUDW01 "Found issue to be ice in the crusher assembly of the bin. Removed all the ice from the bin and defrosted the assembly using a steam gun. Was able to get the arms to crush and ice to dispense, however was unable to remove the ice bin. While attempting to do so, tech damaged the release button. Will have to order parts to resolve issue.; ordrng 1 2266800 (button-bin)"
Near San Antonio, TX 78254
Justin
Job Details: 12/17/2019
WASHER WHIRLPOOL WFW75HEFW0 "F3E1 stored in unit, water level sensor fault. The area that the leak is coming from is where the bellow and door meet, instructed customer to clean the door underneath to ensure the door and bellow have a good suction to keep from leaking. Ran unit through diagnostics all tested passed. Customer will keep an eye on the water sensor fault. Went over survey with customer and leave behind."
Near San Antonio, TX 78240
Christian G.
Job Details: 12/17/2019
THIN-TWIN 24' LE WHIRLPOOL WET4024EW0 Issue stated by customer: parts falling off unit. Hose mount popped off. Re-clamped back down to unit frame. Hot/cold water lines flipped. Put back to proper valves. Unit test good. Informed customer of survey.
Near San Antonio, TX 78258
Jim G.
Job Details: 12/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Leveled door. Issue resolved. Used wire tie to secure kick plate. ; used 1 WP8567668 (TIE-WIRE) from stock
Near San Antonio, TX 78253
Justin
Job Details: 12/17/2019
COOKTOP GAS WHIRLPOOL KCGD500GSS00 "Replaced filter, grate kit, and 2 knobs on unit. Unit is good to go."
Near Live Oak, TX 78233
Devon F.
Job Details: 12/17/2019
RANGE WHIRLPOOL WFC310S0EW1 Customer complaint was unit would not heat to proper temperature adjusted temperature from UI panel to resolve issue and tested with thermometer to be sure test pass unit is operating as designed.
Near Stockdale, TX 78160
S. L.
Job Details: 12/17/2019
WASHER WHIRLPOOL WTW5000DW1 "Unit only works in diagnostics found control board getting power but will not start unless in service mode, found failed lid latch and strike as well as worn suspension need new board lock strike and suspension. Need OtL; rqstng P&A on 1 W10682535 (latch) and 1 W10714899 (strike) and 1 W10748956 (suspension) and 1 W10803586 (cntrl-elec)"
Near San Antonio, TX 78239
Steven G.
Job Details: 12/17/2019
WASHER MAYTAG MVWC425BW1 "Checked washer found unit not draining found no power to pump, pump probable pump took out board ordered. Send hard copy to customer ; ordrng 1 W10614033 (pump-water) and 1 W10671342 (cntrl-elec)"
Near San Antonio, TX 78252
Ezequiel V.
Job Details: 12/17/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced control board dishwasher began operating as designed. Checked for error codes no issues. Ran diagnostics no errors found during testing. Job complete.
Near San Antonio, TX 78233
Devon F.
Job Details: 12/17/2019
WASHER MAYTAG MVWB865GC0 Customer complaint was unit would make clanking sound ran diagnostic got no error codes checked wash pate and drum for coins binding or scratching put unit in spin and agitate mode no noise instructed cus to record next time unit makes noise. Unit is operating as designed at this time.
Near San Antonio, TX 78253
Justin
Job Details: 12/17/2019
RANGE WHIRLPOOL WFG540H0AS0 "Replaced regulator, tested to ensure leak has stopped. Tested unit to complete. 3048KITRC had to purchase kit from Lowe’s due to fitting being stuck on old regulator. Instructed customer to have gas company come out one more time just to double verify everything Is good."
Near Stockdale, TX 78160
S. L.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Found failed icemaker and harness, found busted fill tube from kinked waterline at supply corrected water supply line turned off ice maker to prevent water leaking and advised customer to replace water supply line to prevent leaking at wall. Replacing fill tube ice maker and harness rescheduling 12/23.; ordrng 1 W10884720 (harns-wire) and 1 W11415785 (WATER TUBE) and 1 WPW10300024 (icemaker)"
Near Floresville, TX 78114
S. L.
Job Details: 12/17/2019
WASHER AMANA NTW4516FW3 Found bad shifter through diagnostics replaced shifter recalibrated tested all operations normal. Advised of survey and paper. Customer declined email.; used 1 W10913953 (ACTUATOR) from stock
Near San Antonio, TX 78238
Christian G.
Job Details: 12/17/2019
MW-HOOD COMBO MAYTAG MMV1174FB0 "Issue stated by customer: microwave not powering on at all. Replaced fuse, interlocks and control. Unit test good. Informed customer of survey."
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 12/17/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced assembly upper pan and lower pan front. Replaced control board. Conducted diagnostics, no error codes. Fully operational. Good seal, drawers working as designed. Job complete. One of the stop pans was not delivered by the courier. However, I did not need even the one that was delivered."
Near San Antonio, TX 78254
Christian G.
Job Details: 12/17/2019
DRYER WHIRLPOOL WED7500GW0 "Issue stated by customer: dryer adding time. Adjusted dryness settings back to standard(they were set at max) F4E4 error code found, but L1, L2 voltages read at 124,123, and total 247. Cannot find any other issues with unit at this time. If issues persist please send senior tech."
Near Converse, TX 78109
Steven G.
Job Details: 12/17/2019
DISHWASHER KITCHENAID KDTM404EBS3 "Checked dishwasher ran diagnostics found fault code for bad sensor, replaced sensor and adjusted drain hose and ran test cycle everything checks ok ; used 1 W11084121 (SENSOR) from stock"
Near San Antonio, TX 78254
Christian G.
Job Details: 12/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Issue stated by customer: dishwasher leaking. Replaced inner tub, insulation and gasket. Unit test good. Informed customer of survey."
Near San Antonio, TX 78253
Justin
Job Details: 12/17/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "Customer had an inspection, they checked the oven and said it was too hot from set point, adjusted calibration down -5 and showed customer how that was done. Unit is good to go, went over survey and leave behind with customer."
Near San Antonio, TX 78023
Richard G.
Job Details: 12/17/2019
MICROWAVE OVEN KITCHEN AID KMBP100ESS Replaced microwave glass door. Unit is good to go.
Near , TX 78015
Douglas H.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Last trip found faulty electronic control. Replaced electronic control to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78259
Devon F.
Job Details: 12/17/2019
RANGE WHIRLPOOL WFE320M0ES2 Customer complaint was unit burner light wouldn’t cut off replaced infinite switch from truck stock to resolve issue unit is operating as designed.; used 1 WP3149404 (SWITCH) from stock
Near San Antonio, TX 78259
Devon F.
Job Details: 12/17/2019
MICROWAVE OVEN WHIRLPOOL WOC54EC7HS01 Customer complaint was unit display was unresponsive and screen would turn black sometimes ordering new UI panel to resolve issue.; ordrng 1 W11367329 (CONSOLE)
Near San Antonio, TX 78261
Ivan B.
Job Details: 12/17/2019
REFRIGERATOR MAYTAG MFX2570AEM0 Ice box divider not keeping air from the refrigerator out of the ice maker causing ice to melt and leak out of assembly. Ordered replacement divider. Reschedule 12/19. Quoted 169.42 for p+l. Collected 113.66 for service call.; ordrng 1 WPW10309864 (DIVIDER)
Near San Antonio, TX 78256
Colton B.
Job Details: 12/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Part came in damaged again. Bent in such a way that I could not salvage it. Reordering part.; ordrng 1 WPW10194474 (shield)
Near San Antonio, TX 78254
Richard G.
Job Details: 12/17/2019
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced control and bulb. Tested to complete. Unit is good to go. No email to add.
Near San Antonio, TX 78258
Tommy B.
Job Details: 12/17/2019
REFRIGERATOR JENN-AIR JS48SEDUDW01 "Found issue to be ice in the crusher assembly of the bin. Removed all the ice from the bin and defrosted the assembly using a steam gun. Was able to get the arms to crush and ice to dispense, however was unable to remove the ice bin. While attempting to do so, tech damaged the release button. Will have to order parts to resolve issue.; ordrng 1 2266800 (button-bin)"
Near San Antonio, TX 78254
Richard G.
Job Details: 12/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced drain hose, tested out unit, drained as it is supposed to. Unit is good to go. Spoke with customer about survey."
Near San Antonio, TX 78259
L
Job Details: 12/17/2019
COOKTOP GAS WHIRLPOOL WCG97US0HS00 Issue has smell. Replace orifice no more gas smell. Job complete
Near San Antonio, TX 78217
Jim G.
Job Details: 12/17/2019
WASHER WHIRLPOOL WTW8040DW2 "Found the following errors. F0E3, F8E6, and F2E1 Spoke tot techline Joel SR# 7726661507. Advised to check valve or water line. Determined water line was causing issues and well and overloading. Customer will replace water line."
Near Cibolo, TX 78108
Steven G.
Job Details: 12/17/2019
ICEMAKER (STANDA KITCHENAID KUIC18NNXS1 "Checked ice maker found unit working properly at this time, customer to watch and call if any problems"