Near Comfort, TX 78013
Tommy B.
Job Details: 12/30/2019
RANGE JENN-AIR JJW2430DP01 Part ordered by Jenn Air was a W11087460. Parts list called for a W11236887. Difference in console is cosmetic (no stainless trim). Customer to contact Jenn Air with regards to parts. Unit testing good now.
Near Comfort, TX 78013
Tommy B.
Job Details: 12/30/2019
WASHER MAYTAG MVWB865GW0 Swapped out control and consult to resolve unit cycling issues. Ran automatic test cycle and unit past all functions. No further issues at this time.
Near Floresville, TX 78114
S. L.
Job Details: 12/30/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Duplicate work order. Marking as completed see job 65512
Near San Antonio, TX 78259
Devon F.
Job Details: 12/30/2019
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display would turn black replaced UI panel to resolve issue unit operating as designed.
Near Floresville, TX 78114
S. L.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW4816FW2 Removed console replaced control calibrated unit ran service cycle all operations normal advised of survey and paper. Customer declined email.
Near San Antonio, TX 78258
Devon F.
Job Details: 12/30/2019
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS01 Customer complaint was unit was getting fault codes every time try to bake replaced control board to resolve issue unit operating as designed.
Near San Antonio, TX 78254
Christian G.
Job Details: 12/30/2019
DISHWASHER KITCHENAID KDTM404EBS3 "Issue stated by customer: Third rack on dishwasher getting stuck/caught when pushing in. Replaced both left and right tracks + third rack. Unit still a little rough/will get caught when pushing in, applied a small amount of lubricant to assist in slide. Unable to resolve issue or order any additional parts. Advised customer to reach out to KitchenAid Customer Service."
Near Kerrville, TX 78028
Tommy B.
Job Details: 12/30/2019
RANGE AMANA ACR4303MFS2 Last visit found faulty surface elements. Replace with new parts to resolve issue. Unit tested good now.
Near San Antonio, TX 78204
Tommy B.
Job Details: 12/30/2019
THIN-TWIN 24' LE WHIRLPOOL WET4124HW Swapped out door latch and control. Unit testing good now with no further issues.
Near San Antonio, TX 78253
Christian G.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW7500GC2 "Issue stated by customer: water not filling from machine. Found bad valve. Replaced valve with stock parts, unit tested good. Informed customer of survey.; used 1 W11165546 (VALVE) from stock"
Near San Antonio, TX 78259
Devon F.
Job Details: 12/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint was unit dispenser wouldn’t close replaced dispenser to resolve issue unit operating as designed.
Near Schertz, TX 78108
Shawn W.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Checked temperatures in fresh food section and found the temperature at 41 degrees F and the freezer at 3 degrees F. Customer claims that the Icemaker and water dispenser is working fine. Customer was concerned about a thin sheet of ice on the bottom of the freezer. When taking the freezer door off I noticed that the bottom left screw was inserted at a odd angle and that it was not fully seated. The client had explained that recently they found the door slightly ajar which probably got some air in there which once closed started freezing the melted ice. I ran a complete diagnosis with help from Whirlpool Tech-line (Andy). I found no deficiencies and all loads were operating as designed. I explained to the customer that they should be sure that the freezer door is always fully closed. The seal and sealing mechanism on the door is sound. I provided them with our number and told them to give us a call if they have any further issues. Fully operational.
Near San Antonio, TX 78218
Steven G.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Checked refrigerator found ice maker not working went thru diagnostics with tech line needs new ice maker ordered; ordrng 1 W11026493 (ICE MAKER )
Near San Antonio, TX 78238
Jesus C.
Job Details: 12/30/2019
REFRIGERATOR MAYTAG MFI2269VEW1 Arrived at home. Customer stated that they cancels appointment. Job complete.
Near San Antonio, TX 78239
Steven G.
Job Details: 12/30/2019
WASHER WHIRLPOOL MAV6000AWQ "Checked washer found unit noisy and leaking water, unit will need a new transmission and seals, customer to buy new washer"
Near San Antonio, TX 78233
Devon F.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW5000DW3 Customer complaint was unit not washing instructed customer how to use unit. Unit is operating as designed.
Near San Antonio, TX 78260
Jim G.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Evaporator drain line is frozen over. Dave SR # 7726745163 determined clogged drain line was at fault. Pan was not warped. Issue resolved.
Near Adkins, TX 78101
S. L.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Found FC door not aligned causing warm air to come in. Lined up door found defrost bi metal says open in diagnostics and evaporator is iced over hindering cooling in RC. Tested power and continuity found bi metal good but no power from board quoted paid today customer will let us know with in 90 days for approval advise pf,paper and survey.; rqstng P&A on 1 W10887254 (cntrl-elec)"
Near San Antonio, TX 78228
Jesus C.
Job Details: 12/30/2019
WASHER MAYTAG MVWB765FW3 Customer does not have proof of purchase. No proof unit in warranty. Can not proceed further without charging oow rates. Customer will call if they can find proof of purchase.
Near Boerne, TX 78015
Tommy B.
Job Details: 12/30/2019
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Called techline spoke to Steve. Check resistance in blower for 16 to 23 ohms. SR7726743311. The blower fan is not functioning during big cycle. It does function during diagnostic sequence. Ordering new blower to resolve issue.; ordrng 1 W10491987 (foam seal) and 1 W11248652 (blower)
Near Boerne, TX 78015
Tommy B.
Job Details: 12/30/2019
COOKTOP ELECTRIC WHIRLPOOL G7CE3034XB00 Customer stated that the issue is that the power on light will not turn off. Found issue to be faulty right front infinity switch. Ordering new parts to resolve issue.; ordrng 1 WPW10312185 (switch-inf)
Near San Antonio, TX 78207
Jesus C.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL ED5KVEXVQ00 Complaint was noise from back of unit and ice maker leaking water. Condenser fan was loose causing noise. Fixed fan. Noise is gone. Icemaker has small crack on tray. Replaced icemaker. No further issues. Unit is working properly. Tested to complete. ; used 1 WPW10190965 (ICE MAKER) from stock
Near San Antonio, TX 78239
Steven G.
Job Details: 12/30/2019
MICROWAVE OVEN WHIRLPOOL KOCE500EWH06 Checked microwave found door still not hitting left side constantly have to push in left side to get microwave to work ordered door; ordrng 1 461967510191 (arm) and 1 W10615375 (glass-door) and 1 W10687342 (door/mw)
Near San Antonio, TX 78215
Jesus C.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Installed new water line. No leaks. Good water to ice maker. Unit is working properly. Tested to complete.
Near San Antonio, TX 78209
Steven G.
Job Details: 12/30/2019
ICEMAKER (STANDA JENN-AIR JIM159XYCX0 Checked ice maker found bad circulation pump replaced checked operation unit working normal now ; used 1 W10747426 (CIRCULATION PUMP ) from stock
Near San Antonio, TX 78247
Devon F.
Job Details: 12/30/2019
WASHER MAYTAG MVWX655DW1 Customer complaint was unit leaking verified unit leaking oil ordering new gear case to resolve issue.; ordrng 1 W11035751 (gearcase)
Near San Antonio, TX 78215
Steven G.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Checked refrigerator found water dispenser not working ice maker is making good ice checked valve found plug to valve not making contact reapplied checked operation everything is working normal now
Near San Antonio, TX 78249
Ivan B.
Job Details: 12/30/2019
REFRIGERATOR MAYTAG MFI2569YEM2 Gasket on right hand side door is worn and not sealing properly. Ordered replacement.; ordrng 1 W10163991 (DOOR GASKET )
Near San Antonio, TX 78223
Steven G.
Job Details: 12/30/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Checked dishwasher ran wash motor and drain pump, everything is running normal no abnormal sounds, dishwasher is working properly, ready to sale"
Near San Antonio, TX 78260
Jim G.
Job Details: 12/30/2019
COOKTOP ELECTRIC WHIRLPOOL WOD93EC0AS04 Brian SR# 7726744123 determined F1E1 error is due to main control board. Ordering part. Will return to repair. Collected service fee. ; ordrng 1 W10841979 (cntrl-elec)
Near Kingsville, TX 78363
Adam
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW4855HW1 Install components calibrated unit ran verification cycle issue resolved.
Near San Antonio, TX 78253
Christian G.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Issue stated by customer: lights inside refrigerator and freezer flicker/are completely out. Ordering light LED modules.; ordrng 1 W11205083 (module) and 2 W11205083 (module)s and 1 W11239944 (module)
Near Alice, TX 78332
Adam
Job Details: 12/30/2019
DRYER MAYTAG MED3500FW1 Installed components tested unit issue resolve.
Near Port Aransas, TX 78373
Adam
Job Details: 12/30/2019
WASHER WHIRLPOOL WFW5620HW0 Install components calibrated unit ran verification cycle issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 12/30/2019
DRYER WHIRLPOOL WED4815EW1 Installed components tested unit issue resolved.
Near San Antonio, TX 78252
Jesus C.
Job Details: 12/30/2019
RANGE WHIRLPOOL WFE505W0HB1 Cooktop is damaged. Ordering new cooktop. ; ordrng 1 W11034825
Near Port Aransas, TX 78373
John L.
Job Details: 12/30/2019
WASHER WHIRLPOOL WFW5620HW0 "Installed components, job completed"
Near Robstown, TX 78380
John L.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFB "Installed components, fan powered on as should. Issue resolved."
Near Converse, TX 78109
Devon F.
Job Details: 12/30/2019
DISHWASHER KITCHENAID KDTM404EBS3 Panel wrong color ; ordrng 1 W10900373 (panel)
Near Cave Spring, VA 24018
Chris S.
Job Details: 12/30/2019
DRYER WHIRLPOOL WED4850HW0 I installed the drum and bulkhead. The blower wheel was destroyed in the process. Checked operation. All operations check ok. ; used 1 WP694089 (BLOWER WHEEL ) from stock
Near San Antonio, TX 78245
Christian G.
Job Details: 12/30/2019
RANGE WHIRLPOOL WFG515S0ES1 Issue stated by customer: RR burner goes out when on low setting. Installed LP conversion on unit. Still goes out. Ordering parts.; ordrng 1 W10474162 (holder-orf) and 1 WPW10247744 (valve-brnr)
Near Roanoke, VA 24012
Chris S.
Job Details: 12/30/2019
WASHER MAYTAG MVWX655DW1 There was an F0E2 error code and an F8E1 code. The hot water valve was turned off. I opened the valve and the water flow was good. I did service diagnostic cycle and all operations check okay. I instructed customer on temperature settings and detergent usage. I also recalibrated unit.
Near San Antonio, TX 78240
Steven G.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW5700XW3 Checked washer found F7E6 fault code checked motor harness not getting 120 volts ordering wire harness and control ; ordrng 1 W10383573 (harns-wire) and 1 W10445278 (cntrl-elec)
Near Wytheville, VA 24382
Uriah B.
Job Details: 12/30/2019
OVEN WHIRLPOOL WOS51EC0HS00 Replaced control and UI. All checks ok.
Near San Antonio, TX 78209
Steven G.
Job Details: 12/30/2019
ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 Checked ice maker found unit needs to be cleaned and found bad water valve keeps filling and won’t shut off; ordrng 1 WPW10217919 (WATER VALVE )
Near San Antonio, TX 78245
Christian G.
Job Details: 12/30/2019
MW-HOOD COMBO WHIRLPOOL WMH31017HS2 Issue stated by customer: microwave bowed/damage on cabinet. When taking microwave down found unit had lots of damage to rear from initial install of unit. Please see pics. Replaced wrapper cabinet to help clear up some damage. Advised customer to contact her builder to resolve issue completely.; ordrng 1 8206232A (lamp 40 watt) and 1 W10240330 (glass assy)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/30/2019
M/W OTR WHIRLPOOL WMH32519HV1 Replaced control board. Sound back. All checks ok.
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/30/2019
KITCHEN WHIRLPOOL WDTA50SAHZ0 F9e1F5e1Found motor running but not pumping properly. Reset unit and checked all wire harness connections. Ran diagnostic. Found errors above. Secured two wire connections. Ran diagnostic again. All checks ok.
Near San Antonio, TX 78261
Jim G.
Job Details: 12/30/2019
MW-HOOD COMBO WHIRLPOOL WMH75021HZ1 Unit not heating at all. Determined faulty magnetron. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10818686 (magnetron)
Near Boerne, TX 78006
Tommy B.
Job Details: 12/30/2019
WASHER MAYTAG MVWB835DW2 Customer stated that the issue is the unit is not cleaning the clothes properly leaving behind residue. Ran automatic test cycle and error code F2E1 was revealed. Automatic test cycle skipped multiple steps indicating a faulty control. Ordering parts to resolve issue.; ordrng 1 W11112658 (cntrl-elec)
Near Hollins, VA 24019
Chris S.
Job Details: 12/30/2019
RANGE MAYTAG MER6600FZ2 I replaced the hinges and checked operation. All operations check ok.
Near Radford, VA 24141
Uriah B.
Job Details: 12/30/2019
OVEN WHIRLPOOL MER6769BAW Replaced upper oven broil element. All checks ok.
Near Radford, VA 24141
Uriah B.
Job Details: 12/30/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Replaced pump and motor. Ran diagnostics. All checks ok.
Near Fredericksburg, TX 78624
Shawn W.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Found the temperature at 65 degrees F in the freezer and 69 in the fresh food section. I replaced the control box. The compressor kicked on once I plugged it in, but was unable to enter into diagnostics according to the procedures both in the service manual and the tech sheet (they are slightly different). It would not go into diagnostics with this new control board as well. This indicates that the replacement control board is bad as well and will need to be replaced. I ran the refrigerator to see if it would start cooling. It did not. I contacted Tech-Line and spoke with Rick. I explained the situation, then we got cut off, probably because this is a very rural location. I called SG to get his thoughts. I checked the system and the compressor was running, there was no cooling on the condenser but there was some on the capillary. I’m ordering a new control box a compressor as a contingency and ordering a sealed system tech. I could not get guidanc
Near San Antonio, TX 78245
Christian G.
Job Details: 12/30/2019
DRYER MAYTAG MEDC465HW0 "Issue stated by customer: dryer making high pitched noise then starts rumbling. Listened and heard noise. Found bad motor, pulley replaced previously. Ordering parts.; ordrng 1 279827 (motor!dryer)"
Near Little Rock, AR 72205
Doug M.
Job Details: 12/30/2019
LAUNDRY MAYTAG MVWX655DW1 "Replaced lid due to defect not allowing lid latch to work properly, tested unit operation checks ok"
Near San Antonio, TX 78247
Devon F.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint was unit would not advance through cycle got error codes for water overflow, ordering new inlet valve and control just in case.; ordrng 1 W11116590 (cntrl-elec) and 1 W11210459 (valve)"
Near San Antonio, TX 78211
Jesus C.
Job Details: 12/30/2019
RANGE WHIRLPOOL WFG505M0BS0 Customer stated door glass broke. Entire door is missing. Will try and order parts to make new door. ; ordrng 2 98006633 (screw)s and 2 98006726 (screw)s and 2 98008699 (screw)s and 4 W10146346 (screw)s and 2 W10292266 (gasket-wnd)s and 1 W10387343 (support) and 1 W10445013 (drawr-brlr) and 1 W10445015 (drawr-brlr) and 1 W10535754 (hndle-door) and 1 W10535767 (glass-door) and 1 W10535776 (glass-door) and 2 W10535788 (hinge-door)s and 1 W10544145 (brkt-glass)
Near Bryant, AR 72022
Doug M.
Job Details: 12/30/2019
DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not starting,tested incoming voltage checked ok,tested thermal fuse found fuse shorted, replaced thermal fuse tested unit operation checks ok; used 1 WP3392519 (FUSE) from stock"
Near San Antonio, TX 78213
Ivan B.
Job Details: 12/30/2019
WASHER MAYTAG MVWC300VW1 Leak was not from drain hose leak from water inlet. Ordered replacement. Inlet valve near destroyed plastic is worn almost to nothing. Advised not to unit because the leak is spraying onto the electrical connections.; ordrng 1 W10144820 (INLET ASSEMBLY)
Near San Antonio, TX 78251
Christian G.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Missing part. Rescheduling.; ordrng 1 W10316760 (thermistor)
Near San Antonio, TX 78239
Ivan B.
Job Details: 12/30/2019
WASHER AMANA NTW4516FW3 Checked washer. No faults or errors. Customer complaint is basket moving excessively and unit walking. Ordered replacement suspension assembly.; ordrng 1 W10821951 (SUSPENSION ASSEMBLY)
Near Corpus Christi, TX 78409
John L.
Job Details: 12/30/2019
WASHER MAYTAG MVWC565FW0 "F5E2 lid lock fault, F7E1 basket speed fault. Manually tested lock and motor. Lock is not activating at all times, and actuator not detecting basket speed. Replace to resolve.; ordrng 1 W10597177 (actuator) and 1 W10682535 (latch)"
Near Rockport, TX 78382
John L.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW5000DW2 "Installed control, after installation tested unit. Found that drain pump is not functioning. Checked pump for obstructions, none found. Pump receiving power but will not turn. Replace pump to resolve this issue.; ordrng 1 W10727777 (pump-water) and 1 W11025984 (valve)"
Near Corpus Christi, TX 78413
Adam
Job Details: 12/30/2019
WASHER MAYTAG MVWB765FW0 Inspection of unit shows no error codes. Unit Well continuously drip water into tub. Replace water valve to resolve issue; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)
Near Robstown, TX 78380
John L.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW5000DW "Parts for unit four incorrect could not install, will need to re-order parts. Took down part number from parts themselves within the unit, rescheduled once parts are in hand.; ordrng 1 W10634026 (cntrl-elec) and 1 W10683680 (valve)"
Near Cave Spring, VA 24018
Chris S.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The defrost drain pan is broken. ; ordrng 1 W11225840 (tray-evap)
Near Roanoke, VA 24012
Chris S.
Job Details: 12/30/2019
DRYER MAYTAG MED5630HC0 The wrong part was ordered ; ordrng 1 W11316370 (cntrl-elec)
Near Radford, VA 24141
Uriah B.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Checked refrigerator thermistor and reading was not accurate. Product temp was around 30 to 32 with the control set at 39 for the refrigerator. Needs thermistor. ; ordrng 1 12002355 (thermistor kit)
Near Hollins, VA 24019
Chris S.
Job Details: 12/30/2019
WASHER WHIRLPOOL WTW7040DW1 The clutch isn’t shifting as well as it should. ; ordrng 1 W10734521 (slider)
Near Little Rock, AR 72204
Doug M.
Job Details: 12/30/2019
LAUNDRY WHIRLPOOL WTW5000DW3 "Inspected unit for error codes found f1e1 main control fault,f1e2 motor control fault on main control,diagnosed unit to need main control ; ordrng 1 W11417466 (ELEC CNTRL )"
Near Little Rock, AR 72209
Doug M.
Job Details: 12/30/2019
REFRIGERATOR WHIRLPOOL ART318FFDB06 "Inspected unit for not cooling,found no frost pattern on evaporator,performed amp test found 0.59 amps,diagnosed to need evaporator and compressor ; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR )"
Near Benton, AR 72019
Doug M.
Job Details: 12/30/2019
WASHER WHIRLPOOL WFW6620HC0 "Inspected unit for cycle time and leak,performed service diagnostics found no error codes, performed manual test all steps checked ok,ran normal cycle to inspected for leak,found water leaking from bottom of door due to defect in bellow,diagnosed to need bellow ; ordrng 1 W11314648 (bellow)"
Near San Antonio, TX 78261
Jim G.
Job Details: 12/27/2019
OVEN ELECTRIC (S WHIRLPOOL WOS92EC0AS03 Replaced control however the fuse is out again. Will order and return to repair. ; ordrng 2 WPW10545255 (fuse-thrml)s
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/27/2019
COOKTOP GAS WHIRLPOOL KCGS356ESS01 Wrong burner ordered or sent. Reordering. ; ordrng 1 WP8286814 (burnr-head)
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRS586FIEH00 "Low water from dispenser. Removed filter. Still Low water. Ordering New water valves. ; ordrng 1 W10341320 (inlet valve) and 1 W10498992 (valve,inlet)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/27/2019
ICEMAKER (STANDA SCOTSMAN DCE33A-1SSD Determined after speaking to Scotsman support issue is either dial or ice cube control. Collected service fee. ; ordrng 1 SC11-0616-21 (ICE CUBE CONTROL) and 1 SC12-1980-21 (TIMER SWITCH)
Near San Antonio, TX 78253
Christian G.
Job Details: 12/27/2019
VENTHOODS UNKNOWN UXT4230ADS2 "1981, reschedule.; schdld next appmnt for 12/30 MON !"
Near San Antonio, TX 78259
Devon F.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW7500GC2 Customer complaint was unit lid coming apart again replaced this part before with no issues to lid instructed customer all lids come this way cus still want lid replaced ordering new lid to resolve issue.; ordrng 1 W11130236 (lid)
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW7300DW0 No parts were present. Please reschedule when parts are available. ; saved tckt
Near San Antonio, TX 78259
Devon F.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED7500GC0 Wrong model and serial number got wrong part. asked customer did unit get replaced because we have you down for another unit she said yes. Corrected the model serial and ordering new console to resolve issue.; ordrng 1 W11040877 (console)
Near San Antonio, TX 78259
Devon F.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Customer complaint was unit door handle is loose ordering new door handle to resolve issue.; ordrng 1 W11163764 (handle) and 1 W11366418 (SCREWS)
Near Converse, TX 78109
Steven G.
Job Details: 12/27/2019
WASHER LG WM9000HVA "Checked washer found lower wash basket not opening found lower cover plate was bent causing wash tub bolt to catch when pulling out, adjusted bottom plate, checked operation unit working properly now"
Near San Antonio, TX 78258
Jim G.
Job Details: 12/27/2019
MICROWAVE OVEN JENNAIR JMW9527DAS Replaced fan and magnetron. Issue fully resolved.
Near Converse, TX 78109
Steven G.
Job Details: 12/27/2019
WASHER MAYTAG MVWB835DW1 "Checked washer unit was spinning out of balance, replaced suspension rods ran cycle unit checked ok."
Near San Antonio, TX 78233
Devon F.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW5000DW3 Customer complaint was unit would leak found drain hose loose tighten drain hose to resolve issue unit operating as designed.
Near Bulverde, TX 78163
Jim G.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Determined issue was not water pressure issue. TJ SR# 7726736424 Informed customer issue is normal. Valve is good but can be replaced as a precaution.
Near San Antonio, TX 78212
Ivan B.
Job Details: 12/27/2019
WASHER MAYTAG MVWB865GW0 Checked washer. Unit getting long fill and stuck button error code. Cleared the code and ran diagnostics. Cycle ran fine no errors. Tried a normal cycle but kept getting same results. Ordered inlet valve and ACU to fix issue.; ordrng 1 W10758828 (WATER VALVE ) and 1 W11114420 (ACU) and 1 W11114670 (CONSOLE)
Near Live Oak, TX 78233
Devon F.
Job Details: 12/27/2019
DRYER MAYTAG MEDX655DW Customer complaint was unit would not stop replaced timer to resolve issue unit operating as designed.
Near Live Oak, TX 78233
Devon F.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED4850HW0 Customer complaint was unit would not start replaced door switch to resolve issue unit operating as designed.
Near Castroville, TX 78009
Jesus C.
Job Details: 12/27/2019
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Tested oven. Display having ghost screen issues. Ordering new UI. ; ordrng 1 W10871563 (panl-cntrl)
Near San Antonio, TX 78249
Jesus C.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW5000DW1 Customer complaint is that washer has bad odor. Found check valve on drain pump not working. Ordering new pump. ; ordrng 1 W10727777 (pump-water)
Near San Antonio, TX 78249
Tommy B.
Job Details: 12/27/2019
RANGE WHIRLPOOL WFE540H0ES2 Customer stated that the issue is the right front element on the range is nonfunctional. Removed the cover and inspected the unit visually and observed a broken circuit in the right front element. Ordering parts to resolve issue. Collected service call.; ordrng 1 W10823729 (elmnt-surf)
Near San Antonio, TX 78258
Shawn W.
Job Details: 12/27/2019
WASHER LG WT5270CW Found that the pressure switch had a resistance of 25 ohms which is within the acceptable tolerance of 21-23 ohm + or - 10%. I blew through both the pressure switch and the air chamber and did not find any obstructions. This calls for replacing the Main PCB Assembly. Checked the outlet and it is properly grounded with proper voltage and proper polarity. I explained to the customer that it is possible I cleared an obstruction and it might work but that the LG test procedures resulted in the need for an new Main PCB Assembly. I charged for the Service Fee at a total. Quoted the part and Tier 3 Labor. The client will be making a decision and then calling us to let us know if they are moving forward with the repair.; ordrng 1 EBR80342102 (MAIN PCB ASSEMBLY LG)
Near San Antonio, TX 78261
Ivan B.
Job Details: 12/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Checked refrigerator. Door was not sealing. Removed and re assembled. Door sealing correctly now. No further issues at this time. Yes to survey and leave behind.
Near Converse, TX 78109
S. L.
Job Details: 12/27/2019
DRYER MAYTAG MEDB765FW0 Found F2 E1 error for stuck button cleared code and ran test found poor ventilation from unit removed rear vent hose found wet and excessive lint built up took picture advised customer of this ran test at exhaust all operations normal vacuum unit out advised customer of fire hazard and to get vent cleaned for safety and performance also found audio off turned on and instructed customer of this. Advised of survey and paper.
Near San Antonio, TX 78258
Devon F.
Job Details: 12/27/2019
MW-HOOD COMBO WHIRLPOOL MMV5208WS "Customer complaint was unit has no power tech line suggested replacing thermostat cavity. Found out it was a blown fuse. replaced fuse from truck stock plugged in outlet to check, unit works, put unit back together and installed it back on wall plugged in and unit don’t work again tested outlet test pass. Ordering microswitches and fuse to resolve issue.; ordrng 1 W10138793 (fuse) and 1 W10269458 (switch) and 1 W10269460 (switch) and 1 W10727360 (microswitch)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/27/2019
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS01 "Oven not powering on. Good power at wall. Found bad thermal fuse. Replaced fuse. Oven powers on. Good bake and good broil. No issues during testing. Unit is working properly. Collected payment for service fee, part, and labor. ; used 1 WPW10638608 (FUSE) from stock"
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM Determined noise was due to a slight obstruction of compressor/condenser fan. Removed obstruction. Used wiretie. Issue resolved. ; used 1 WP8567668 (TIE-WIRE) from stock
Near Boerne, TX 78015
Tommy B.
Job Details: 12/27/2019
DRYER WHIRLPOOL WED5620HW1 Unit is non functional with no response to controls. Found issue to be control as the Unit receiving adequate voltage. ; ordrng 1 W11378949 (CONSOLE)