We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near San Antonio, TX 78254
Douglas H.
Job Details: 09/09/2021
Last trip found to be a faulty ice maker, ice door, and right door needed grease on the hinges. Removed the old ice maker and ice door to replace with new parts. Re-greased hinges. No further issues at the point. Customer inspected unit after to ensure everything was good and signed off on repair.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FSS02
Near San Antonio, TX 78260
Douglas H.
Job Details: 09/09/2021
Upon arrival diagnosed the unit to confirm the sealed system issue. Customer had the compressor part in hand but not the 3 way valve. 3 way valve is needed to complete the repair. Ordering valve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Corpus Christi, TX 78410
John L.
Job Details: 09/09/2021
Installed evaporator compressor, vacuum lines. Unit holding vacuum. Charged unit with 5.5 ounces of refrigerant, unit held charge. Ran test 4 , All components functioning through test 4 . Pressure is normalized and are within range issue has been resolved.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Corpus Christi, TX 78402
Michael
Job Details: 09/09/2021
The appliance stopped cooling in both compartments. Went into diagnostics and tested the evaporator fan and compressor both working normal? Removed items from the FC and found frost built up on the evaporator cover. Used a steamer to remove cover, defrosted the evaporator and found the thermistor was in the wrong location, put it in the correct location and and zip tied it. This should resolved the issue and the appliance is working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Corpus Christi, TX 78408
Michael
Job Details: 09/09/2021
The appliance stopped cooling in both compartments. Went into diagnostics and tested the evaporator fan and completed, both are working normal. Removed items from the shelfs in the FC, found the evaporator cover had frost built up on it, removed the shelves and defrosted the cover and removed it. Defrosted the evaporator and found the thermistor was in the wrong loc, put it at the correct location and zip tied it, put appliance back together, the appliance is working normal.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Corpus Christi, TX 78411
Michael
Job Details: 09/09/2021
Installed an actuator from TS, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal ; used 1 W10913953 (Actuator) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Corpus Christi, TX 78415
Jim
Job Details: 09/09/2021
RAC states that when dryer was picked up, cord was on it. Cord broke off on one leg. Order new terminal block . Advise customer when parts arrive and reschedule.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Corpus Christi, TX 78414
Jim
Job Details: 09/09/2021
Called to confirm appointment. DR Horton had no paperwork on job, said to skip it. Called Nik to confirm, and Nik said to check by in case numbers got mixed up somewhere. Customer had no knowledge of dent, so we checked for one, but none found. No parts used, no faults found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Corpus Christi, TX 78418
John L.
Job Details: 09/09/2021
Installed components, all components working. Issue resolved.
We serviced a
WHIRLPOOL DRYER
Model WED5100HCO
Near Corpus Christi, TX 78411
Michael
Job Details: 09/09/2021
The appliance wont power on per customer. I checked all the connections and fuses, included, voltage, all is good. I realized I had replaced both controls at the same time, there is a certain sequence to follow to transfer the appliance information which I didnt do and at the time I wasnt able to get to the wall outlet. I called and spoke with Austin and asked what we could do SR 7731707001. He said if we still had the console or the control we could use one of those to transfer the information, otherwise it would be non repairable. I was not able to get ahold of the warehouse, at this point I will have to show as non repairable, advised the customer and completed the job.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Corpus Christi, TX 78404
Michael
Job Details: 09/09/2021
I spoke with the customer and she said that they still havent fixed the cold water issue in the back, she didnt want me to go to the back with the dogs and her husband wasnt home. She said they switched the hoses and the appliance is working for them at this time, advised her that they need to get the cold water issue resolved and put the hoses in the right place in order for the appliance to work as designed, otherwise calls us back if the issue continues after correcting the water issue, left company magnet
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Falfurrias, TX 78355
Adam
Job Details: 09/09/2021
Install display tested unit issue resolved
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Falfurrias, TX 78355
Adam
Job Details: 09/09/2021
Customer states unit will not spin or agitate. Inspection of unit shows error code for locked rotor. Further investigation shows your case has leaked oil into rotor stater and clutch and unit will only bounce back-and-forth. Will need to order gear case clutch stater rotor and agitator to resolve issue. Job will require authorization; rqstng P&A on 1 W10625252 (screw) and 1 W10821990 (agitator) and 1 W10868473 (gearcase) and 1 W10006483 (stator) and 1 W10817398 (clutch) and 1 W10006482 (rotor) and 1 W10006494 (slider)
We serviced a
AMANA MICROWAVE
Model AMV2307PFS
Near Corpus Christi, TX 78410
John L.
Job Details: 09/09/2021
Installed blower, tested after installation.issue resolved.
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Kingsville, TX 78363
Adam
Job Details: 09/09/2021
Inspection of unit shows dryer still not reaching correct temperatures and taking extended amount of time for dry cycles. Replace Burner assembly and thermistor to resolve issue.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78234
Sebastian
Job Details: 09/09/2021
I can you hear that the actuator is chattering on the unit ordering several parts to try to resolve the issue including the clutch, spring and control board just in case. Will start with clutch. Unfortunately clutch shows back order parts team to reach out when available. At first I wasnt going to order the control because it shows back order but since the clutch is back ordered as well ordering both parts.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near San Antonio, TX 78238
Sebastian
Job Details: 09/09/2021
Replace latch assembly on unit tested good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near San Antonio, TX 78250
Sebastian
Job Details: 09/09/2021
Noises coming from the diffuser area purchase date shows of November 2020 should be covered ordering diffuser freezer section seems to be clear not frozen up tested in diagnostics confirm diffuser issue
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Kerrville, TX 78028
Douglas H.
Job Details: 09/09/2021
Upon arrival ran diagnostics on unit, unit functioning as designed. If call back please order main electronic control (W11329040), drain pump (W11319789 ), and ui (W11366244).
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Kerrville, TX 78028
Douglas H.
Job Details: 09/09/2021
Upon arrival customer stated unit was not cooling properly. Found issue to be severe restriction, replaced the dryer and added service port to resolve issue. Vacuumed unit to remove restriction, held vacuum. Recharged unit, held charge. Unit began cooling more efficiently upon testing.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near San Antonio, TX 78239
Chris S.
Job Details: 09/09/2021
Please agitator tester unit everything working properly yes to survey
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near San Antonio, TX 78247
Zachary
Job Details: 09/08/2021
Was unable to determine if refrigerator was in warranty. Upon further investigation with customer found unit was purchased in 2018 but has Lowes 5 year extended warranty. Customer is going to call and go through warranty. Gave him our magnet to request us as company that will be dispatched. Found issue while waiting on paperwork to be wires on base of freezer door splitting. Will need to order door. Also, it is causing diffuser issues. Customer is experiencing a surplus of frozen goods in refrigerator side.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Adkins, TX 78101
Jesus C.
Job Details: 09/08/2021
Tested unit. Restriction in evap. Purged through each section of the sealed system. Heat exchanger clear. Evap clear. Compressor running good. Vacuum and recharge unit. Good pressures. Good frost pattern. Unit is working properly at this time. Will order evaporator as precaution in case restriction reoccurs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near San Antonio, TX 78223
Jesus C.
Job Details: 09/08/2021
Installed new housing. No leaks. Good water from dispenser. Good water to ice maker. Ice maker working properly. No further issues. Job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near San Antonio, TX 78252
Jesus C.
Job Details: 09/08/2021
Tested unit. Found wiring at terminal block damaged. Repaired wiring. No further issues during testing. Job complete.
We serviced a
JENN-AIR COOKTOP GAS
Model JGC7636BS01
Near San Antonio, TX 78261
Shawn W.
Job Details: 09/08/2021
This unit is not showing up in entitlements but I have a picture of the receipt that puts it in warranty. I uninstalled the cook top from the cabinet by removing the burners and caps and then unscrewing the orifice holders and the two required valves and removed all knobs. I pushed up from the bottom of the cabinet, placed the unit on foam pad and leaned the top from the base against the backsplash. I wiped off the affected electrode and replace the spark module. I tested a few times before reassembly. I reassembled and reinstalled the cook top back into the cabinet. I tested all burners with the customer. He is currently satisfied with the improved performance of the affected burners. Unit is currently fully operational.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near San Antonio, TX 78258
Shawn W.
Job Details: 09/08/2021
For some reason I was sent without the sump and motor I rescheduled. I replaced the drain pump. The unit now drain but it still does not was. I have reordered the part and contacted the parts department to locate.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78258
Shawn W.
Job Details: 09/08/2021
Our customer was experience no leaking on the lower right side of the dishwasher door. Oddly enough the stream was constant rather then pulsating. Pulsating happens when there is a wave force being generated by an unbalanced unit or excessive soap. Our customer is using pods and the unit was slightly out if balance by the Costco installers. I corrected this. I found that the lower wash arm was not installed correctly and therefore was not pushing the arm. I ran a normal cycle and there were no leaks from the sump and motor, drain pump, water valve or door. No leaks detected. The leak must be pulsating and due to wave force. I did speak with our customer about ensuring no dished are blocking spray arms. Customer will monitor. Customer Instruct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Converse, TX 78109
Chris S.
Job Details: 09/08/2021
Replaced UI and control board. Tested unit everything working properly.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78248
Jim G.
Job Details: 09/08/2021
Issue was resolved on previous visit.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Converse, TX 78109
Chris S.
Job Details: 09/08/2021
Replaced terminal wire terminal block and hi temp thermostat. Tested unit everything working properly. Yes to survey.
We serviced a
WHIRLPOOL DRYER
Model n/a
Near San Antonio, TX 78222
Chris S.
Job Details: 09/08/2021
Upon arrival customer stated that they dont need service
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78222
Chris S.
Job Details: 09/08/2021
Customer that washer doesnt work but has power got error code F7E4. Found issue to be control board. Waiting for part to come in.; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near San Antonio, TX 78255
Jim G.
Job Details: 09/08/2021
The icemaker was nonrpsonsive. Ive replaced icemaker. Issue resolved. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78222
Chris S.
Job Details: 09/08/2021
Customer said washer was making a clicking noise and not agitating or washing clothes. Furnace should be actuator replaced actuator tester unit everything working properly. Yes the survey.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near San Antonio, TX 78223
Chris S.
Job Details: 09/08/2021
Customer stated the door came off found it should be top door hinge. Replace door hinge tested unit everything working properly.
We serviced a
FRGIDAIRE REFRIGERATOR
Model FFSS2614QP4A
Near San Antonio, TX 78223
Chris S.
Job Details: 09/08/2021
Customer stated that when it was leaking then it should be clog drain pan oclock everything working properly.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0HS01
Near San Antonio, TX 78256
Jim G.
Job Details: 09/08/2021
Customer was not present and attempted to reschedule. ; O-emld tckt
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0HS02
Near San Antonio, TX 78237
Shawn W.
Job Details: 09/08/2021
Model Number: WOS51EC0HS02 Serial Number: DX4015544 Our customer was conducting a self clean on the unit and there was intense smoke that came out of the unit. They explained to me that there was not grease inside. I ran diagnostics and retrieved no error codes. Additional information was relayed to me that the unit had since not baked. I ran component activation for bake and received no bake. I ran the broil element and received. I uninstalled the unit from the cabinet. I removed the back panel and checked the resistance of the TOD. It was open. I replaced the TOD with a new part from my truck stock. WP4449751. I tested unit and it is now fully functional. I replaced the panel and installed it back into the cabinet.; used 1 WP4449751 (TOD) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Helotes, TX 78023
Jim G.
Job Details: 09/08/2021
Replaced faulty sump pump assembly. Issue resolved.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US0HS
Near San Antonio, TX 78249
Jim G.
Job Details: 09/08/2021
Replaced grate. Issue resolved.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 09/08/2021
Last tech found faulty actuator. Removed old actuator and replaced with new. Calibrated the unit after part was replaced and unit tested good. No further issues at this point
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near San Antonio, TX 78258
Shawn W.
Job Details: 09/08/2021
Our customer had a slight rattling sound. I made the needed adjustment and replaced the needed parts to resolve the sound problem. Unit is now less noisy.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near San Antonio, TX 78258
Shawn W.
Job Details: 09/08/2021
Our customer had a situation in which there is an extreme rattling sound on high spin. It also will add minutes to the cycle. I ran diagnostics and retrieved error code F2 E1 UI stuck button. I ran manual test mode for each load and each load operated as designed. No noises on low, medium and high. No noises on all levels of agitate. When I shut down the high spin the gear case slipped. I found that the bolt on the bottom holding the stator and rotor in became loose. I tightened it. I tighten the bolt on the agitator and removed some coins. I tested unit in high spin a couple more times. The motor did not slip in both tests. This unit is now fully functional.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78232
Shawn W.
Job Details: 09/08/2021
Our customer has a small leak from the main water valve on the back of the unit. The valve is likely cracked and will need to be replaced. Part ordered.
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near La Vernia, TX 78121
Chris S.
Job Details: 09/08/2021
Customer stated that burners werent working right. Found issue to be burners. Ordering burners and left and center manifold.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 09/08/2021
Upon arrival the customer stated that there was no power to the dish washer. After inspection found the problem to be burnt wires going into the junction box. Ordering main harness, power cord, a screw, and terminal block, to resolve the issue.
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 09/08/2021
Last tech found faulty control and front grille. Replaced both to resolve the issues. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near San Antonio, TX 78229
Jim G.
Job Details: 09/08/2021
Verified an issue with the ACU. Replaced. Issues resolved.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354ESS3
Near Converse, TX 78109
Chris S.
Job Details: 09/08/2021
Upon arrival customer stated that dishwasher drain hose was not leaking after builders replaced sink. Customer still wanted me to check everything just to make sure were good renters got a leak in everything running as designed. Yes to survey.
We serviced a
SAMSUNG RANGE
Model n/a
Near San Antonio, TX 78245
Jesus C.
Job Details: 09/08/2021
Installed new switch for front left burner. Tested unit. Front left burner now powering down. Unit is working properly. Job complete.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF305ESS03
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 09/08/2021
Upon arrival the customer stated the fridge was not making ice nor dispensing water. After inspection found that the filter was not put on properly causing no water flow to the fridge. Removed the improperly installed filter and reinstalled it correctly. Before departure verified the unit was dispensing water and making ice. No further issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 09/08/2021
Unit still not cooling properly. Fresh food temps at 40s and freezer around 15 degrees. Calling techline per notes and due to reoccurring issues. Spoke with Joel, explained everything, asked me a bunch of questions. Explained everything to him and he stated would like some data loggers in place to verify temps over time. He then explained that issue is likely the controls or temp sensors not keeping the temp properly. Ordering electronic control and ui panel
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS0
Near Fredericksburg, TX 78624
Douglas H.
Job Details: 09/08/2021
Last technician found the issue to be a faulty motor. Upon inspection found it was the motor. Replaced with new part. Ran diagnostics, unit tested good. No further issues.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QVS02
Near San Antonio, TX 78259
Douglas H.
Job Details: 09/08/2021
Last tech found leak in Evap. Confirmed diagnosis. Replaced evaporator to resolve the issue per sb web SS parts under limited part warranty but labor is not. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Collected labor for SS. Upon testing found Evap fan making ratting noise. Found cause due to fan shroud broken. Ordering fan shroud to resolve the issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near San Antonio, TX 78242
Jesus C.
Job Details: 09/08/2021
Complaint is that sides of fridge are hot and that fresh food section not cooling properly. Tested unit. Fresh food set at 37. Temps at 42. Found service pointer for issue. Will replace ACU. Advised customer that sides of fridge will be warm. Unit is designed with the heat exchanger built into the side walls.
We serviced a
FRGIDAIRE FREEZER
Model FPFU19F8QFA
Near Boerne, TX 78006
Douglas H.
Job Details: 09/08/2021
Customer stated unit stopped cooling. Found the compressor would kick on briefly and turn off. Found cause to be faulty start device. Customer wished to proceed with repair. Used truck stock start device to resolve the issue. Unit came on immediately and began cooling immediately upon testing. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS
Near San Antonio, TX 78224
Jesus C.
Job Details: 09/08/2021
Tested unit. Found cooktop cracked. Replaced cooktop. No further issues. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near San Antonio, TX 78224
Jesus C.
Job Details: 09/08/2021
Tested unit. Bake not powering on. Found rBad relay on control. Replaced control. Bake working. No further issues. Job complete n
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS02
Near San Antonio, TX 78209
Jim G.
Job Details: 09/08/2021
Ive verified an obstruction on the auger. Used wire tie to secure harnesses. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near San Antonio, TX 78209
Jim G.
Job Details: 09/08/2021
Ive verified a missing stopper and a possible damaged one on the other side.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near San Antonio, TX 78251
Sebastian
Job Details: 09/08/2021
#9477 Found that the valve on the right hand front Does not let you adjust the flame ordering valve to resolve issue also ordering burner heads
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78253
Sebastian
Job Details: 09/08/2021
Slides on the unit or bad must replace slide gasket appears to be good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78234
Sebastian
Job Details: 09/08/2021
No error codes on unit good water flow from the cold and hot side unit is filling up as it should explain to customer that they may have to dilute the soap a little bit before putting it in I am not familiar with the brand of soap that they have it does appear that it may be a little bit more. concentrated as the Is much smaller than most
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near San Antonio, TX 78253
Sebastian
Job Details: 09/08/2021
Unit is showing an E5 Eric owed and is in kind icemaking verified at the freezer section that it is not making Tim as the ice creams are soft and pretty much everything in the freezer is not making a frozen Tim customer was surprised to see this because they thought the week was coming purely from the icemaker explained that the ice was likely melting down looked at evaporator undercover found that fan is not blowing one in Tesla and has power actuated to it but not moving it is not seized up by Ace it is just electrically failing ordering harness
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIC18NNXS2
Near San Antonio, TX 78212
Sebastian
Job Details: 09/08/2021
Replaced filter cleaned unit and changed out drain hose
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Victoria, TX 77905
Michael
Job Details: 09/08/2021
Wont drain per customer. F8E2 drain motor electrical problem, F6E4 float switch open error codes, ran a diagnostics test and advanced through it to make it drain, it wouldnt drain, used a shop vac to remove the water. Installed a new drain pump and ran a drain test, completed with no issues or error codes, the appliance is draining and working normal. ; used 1 W10876537 (Drain Pump) from stock
We serviced a
AMANA WASHER
Model NFW5800HW
Near Victoria, TX 77904
Michael
Job Details: 09/08/2021
The customer said its just unresponsive at times and clothes are real wet or just wondering finish the cycle. The UI was unresponsive, found it was locked, unlocked it, found no error codes in diagnostics. Filled the tub with water manually and then drained it, the pump is water normal. I ran a quick wash diagnostics test and it got to test 11 and then it shut off. This is a software issue per Service pointer W11481344, ordered the control, also ordered the console just in case. Please reschedule when both parts come in
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victoria, TX 77904
Michael
Job Details: 09/08/2021
Its leaking water every time they wash per customer. There were no error codes, I fill the tub with water until it drained on its own, I saw the water back up at the drain line, the customer didnt see it, I did it a 2nd time and they both saw it back up, there is obstruction in the drain line. I advised them they would need to get a plumber to clear out the line, which should solve the out of balance problems because not all the water is drain out. Calibrated the appliance and tested the spin cycle on manual, the appliance is working normal
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Robstown, TX 78380
John L.
Job Details: 09/08/2021
F1E6 magnetron Only code pulled on unit, also found Wave plate in interior cabinet is burnt. Will need to replace magnetron and sensor plus wave plates to resolve this issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Corpus Christi, TX 78415
John L.
Job Details: 09/08/2021
Inspected unit, found two LEDs Causing issues with this unit. Will order and replace LEDs to resolve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Corpus Christi, TX 78414
John L.
Job Details: 09/08/2021
Inspected unit, issue with icemaker. Icemaker lost position and has jammed, unable to reset. Ordering icemaker to resolve this issue.
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Corpus Christi, TX 78411
John L.
Job Details: 09/08/2021
Called customer, customer has explained that they no longer have unit
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Corpus Christi, TX 78408
John L.
Job Details: 09/08/2021
Inspected unit, found issue to be with wiring. Re-wired unit, tested afterwards. Unit has regained function, issue resolved.
We serviced a
AMANA WASHER
Model NTW4516FW
Near Victoria, TX 77901
Michael
Job Details: 09/08/2021
No power per customer. Plugged the appliance in and I didnt hear the control come on, removed the console and there was no green light on at the control. I check power at the wall outlet, getting 120 VAC, checked it at the power cord coming into the control, no power, ordered the power cord, ordered the control just in case and rescheduled the customer
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS03
Near Runge, TX 78151
Michael
Job Details: 09/08/2021
The appliance isnt cooling in either compartment per customer. The appliance was turned off on arrival, turned it on and tested the evaporator fans, both working normal, the ice box fan is loud when running. Removed the back cover, the condenser fan is working normal, the amps on the compressor leveled off at 260 amps, really high, bad compressor. Sealed system issue, ordered the compressor covered under warranty and ordered the ice box fan..
We serviced a
AMANA DRYER
Model NED4655EW1
Near Mathis, TX 78368
Jim
Job Details: 09/08/2021
Customer states that dryer is not heating. Place dryer in timed dry and turn on. After one minute, check for heat. Heat is on. Pull out and inspect lint tube. Has numerous 90 degree bends. Instruct customer about bends, and advise him to straighten tube to allow airflow. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM0
Near San Antonio, TX 78252
Jesus C.
Job Details: 09/07/2021
Tested unit. Drain hole is blocked with ice. Cleared all ice. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cibolo, TX 78108
Zachary
Job Details: 09/07/2021
Replaced broken outer glass panel and installed nameplate. There was tons of glass and grease but was able to restore to almost new. Door is now working as designed. Range is now working as designed.
We serviced a
JENN-AIR COOKTOP ELECTRIC
Model JIC4536XB00
Near San Antonio, TX 78216
Jim G.
Job Details: 09/07/2021
Replaced both faulty modules. Issue resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Boerne, TX 78015
Douglas H.
Job Details: 09/07/2021
Upon arrival customer stated plumbers moved unit, which caused it to shake. After inspection the unit was re-leveled to the best of our abilities. Noticed drain tube making noise on back of unit, used wire tie and truck stock to resolve that issue. No further issues at this point ; used 1 Wp8567668 (Wire tie) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near San Antonio, TX 78259
Jim G.
Job Details: 09/07/2021
Verified a voltage issue from the Orion board. Will replace.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Boerne, TX 78006
Douglas H.
Job Details: 09/07/2021
Upon arrival the customer stated the washer was not changing cycles. After running diagnostics we received error code f7e6. Found cause to be a faulty actuator. We then removed the bad actuator and installed the new one. Before departure we recalibrated the unit to ensure there were no further issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near San Antonio, TX 78245
Jesus C.
Job Details: 09/07/2021
Complaint is unit will stop cooling intermittently and that UI will not respond. Tested unit. Good coiling in fresh food and freezer. I will need to order new UI.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS04
Near San Antonio, TX 78245
Sebastian
Job Details: 09/07/2021
Unit is showing several error codes for the magnetron when starting the unit it does nothing but show the clock ordering magnetron inverter thermal fuse and interlock switches as a contingency
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78245
Sebastian
Job Details: 09/07/2021
Play shifter on unit calibrated and tested good to go
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78259
Jim G.
Job Details: 09/07/2021
Ive verified an issue with the deli UI control having malfunctioned and now the harness within the deli drawer is damaged. Please contact once parts are available.
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FB3
Near San Antonio, TX 78250
Sebastian
Job Details: 09/07/2021
Maintenance is already swapped out range from what we can tell
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Schertz, TX 78154
Zachary
Job Details: 09/07/2021
Checked washer, customer complaint is squeaking sound. Found error code F0E5- off balance load. Cleared error, ran diagnostics cycle. Verified gearcase causing noise, called trade partners and spoke with Raevin Authorization# WYR6DYRNL2. Replaced gearcase, calibrated and tested washer. No other issues or error codes found. Washer is now working as designed. Recommended to customer to not use max spin and soil every wash and could prevent from having issue again.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78252
Jim G.
Job Details: 09/07/2021
Replaced faulty sump pump assembly. Issue resolved.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Schertz, TX 78154
Zachary
Job Details: 09/07/2021
Replaced faulty actuator. Calibrated and tested washer. No other issues or error found. Washer is now working as designed.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS02
Near San Antonio, TX 78252
Jim G.
Job Details: 09/07/2021
Ive verified a faulty console. Replaced console. Issue resolved.
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Universal City, TX 78148
Zachary
Job Details: 09/07/2021
Checked dryer, issue is that dryer will stop working occasionally and works once breaker is flipped. Checked all thermostats, thermal fuse, thermal cutoff, reminal block and entirety of wire harness to find anything on the dryer that could be causing breaker to half trip. No issues present. Installed wire tie on harness in the back to secure better. Recommended customer to get licensed electrician to replace fuses.; used 1 WP8567668 from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78244
Zachary
Job Details: 09/07/2021
Checked washer, found faulty actuator popped off splutch. Replaced actuator with non faulty part. Calibrated and tested washer. No other issues or error codes found. Washer is now working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near San Antonio, TX 78239
Zachary
Job Details: 09/07/2021
Checked range, issue is LR burner is not working and RR burner is not heating correctly. Replaced infinite switch and no change to LR burner, tested voltage going to element and it was good. Element tested OL. RR burner appears to be working as designed. Ordering LR element to resolve issue and scheduled as follows.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78216
Zachary
Job Details: 09/07/2021
Checked washer, found faulty actuator popped off splutch. Replaced actuator, calibrated and tested washer. No other issues or error codes found. Washer is now working as designed.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HWH
Near San Antonio, TX 78248
Zachary
Job Details: 09/07/2021
Replaced freezer door. Could visibly see bottom was warped and door was compromised on original. Installed new door and checked racks. Seal is now perfect. No other issues or errors found. Advised cool down takes 48 hours. Refrigerator is now working as designed.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS
Near Center Point, TX 78010
Douglas H.
Job Details: 09/07/2021
Customer stated fridge was leaking from filter. Confirmed the issue. Removed filter head assembly and installed the new one. Verified there were no more leaks present before departure. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78251
Sebastian
Job Details: 09/07/2021
Found main harness burnt up replaced harness tested unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near San Antonio, TX 78251
Sebastian
Job Details: 09/07/2021
Replace the ice door as customer is having issues with ice cubes falling out put street connection at bottom of water spout connection going into door to try to resolve issue of water dripping water valve is not leaking this is just from water pressurized in a tube after being dispensed slowly dripping out customer to monitor