Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1337 customer reviews

Jesus C.

Jesus C.

RANGE WHIRLPOOL WFG505M0BS3 Tested range. Found bake not working. Igniter not powering on. Found wiring to igniter was loose. Secured wiring. Tested range. Bake is working. No further issues. Tested to complete.

Near Radiance Dr, San Antonio, TX 78218
Steven G.

Steven G.

WASHER WHIRLPOOL LA9300XTW1 "Checked washer found pressure switch not cutting off, cut pressure hose on each end to have good seal, ran unit everything is working normal now, please send copy to customer they don’t have an Email"

Near Eagle Creek Ranch Blvd, Floresville, TX 78114
Jesus C.

Jesus C.

RANGE AMANA AGR5330BAS3 Tested range. Igniter not glowing. Good power to igniter. Replaced bad igniter. All functions are working. No further issues. Tested to complete.

Near SW 19th St, San Antonio, TX 78207
Colton B.

Colton B.

ICEMAKER (STANDA WHIRLPOOL WUI75X15HZ00 Issue is rust on the grid cutter and overflowing reservoir. Ordering new grid cutter and pump to resolve issue.; ordrng 1 W10919199 (GRID CUTTER) and 1 W11325175 (PUMP)

Near Split Rock Cir, Bulverde, TX 78163
Christian G.

Christian G.

RANGE MAYTAG MER8700DS1 "Issue stated by customer: burners keep varying in temps. One would stay on high no matter the temp, others would turn on and off for a minute at a time and loose temps. Control buttons also are getting stuck causing issues. Ordering infinite switches and control to resolve issues.; ordrng 1 WP3149404 (switch-inf) and 1 WPW10411934 (switch-infFR) and 1 WPW10434452 (switch-inf FL) and 1 WPW10655845 (cntrl-elec)"

Near Redwood Bend, Helotes, TX 78023
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Complaint of not heating properly, and friction pad fell off. Finding heating issue to be faulty control not sending proper voltage to element. Ordering electronic control and friction pads. ; ordrng 1 W11087226 (control elec) and 2 WP8268961 (pad)s"

Near Edwards Edge, San Antonio, TX 78256
Steven G.

Steven G.

DISHWASHER KITCHENAID KUDP01FLSS3 "Checked dishwasher found door cable broken replaced link kit and ordered console ; ordrng 1 8531262 (cntrl-elec) and 1 8531536 (panel-cntl), used 1 8194001 (LINK) from stock"

Near Charon Point, Spring Branch, TX 78070
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF325SDHZ01 Installed new drawer. No further issues. Job complete.

Near SW 21st St, San Antonio, TX 78207
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Checked oven found no loose connection no broken wires no issues with oven. Wall out let is loose. No error codes found during testing or operation job complete.

Near Valencia Rose, San Antonio, TX 78261
Colton B.

Colton B.

THIN-TWIN 24' LE WHIRLPOOL LTE5243DQ3 Issue was no drain washer. As I was taking panel off I saw a wire arc. Found shorted out wire that might have shorted out timer as well. Needs new wire harness and timer to resolve issue. Customer declined repair.

Near Karen Ln, San Antonio, TX 78209
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Customer stated that the issue is that the unit is not cooling. Found both the freezer and refrigerator section to be completely warm. Compressor fan is functional, the compressor is extremely hot to the touch despite not being on. Ordering a new compressor to resolve sealed system issue.; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer)"

Near Braeburn, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

DRYER AMANA NED4655EW1 "Checked dryer found dryer not powering on. Checked for voltage at wall from L1 to L2 was receiving 240VAC, when checking L1 to ground 10VAC found same with L2. Checked dryer voltage received same reading. Spoke to tenants roommate advised him on getting an electrician to take a look at the out. Left voicemail of diagnostics for home owner. Job complete."

Near Allegheny Dr, San Antonio, TX 78229
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Checked refrigerator found all lights not working. Pressed light switch multiple times lights came on switch is working intermittent. Also found lights burnt out in freezer ordering light assembly and light switch to resolve issue.; ordrng 1 2219875 (light switch) and 1 W10515057 (light board)

Near Windcrest Dr, Windcrest, TX 78239
Shawn W.

Shawn W.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Found issue to be a reduction in water flowing into the unit. Believe issue to be related to water flow or pressure. Maintenance will conduct review of home and if issue persists reschedule us. Called Techline spoke to a Kathy SR7727556408

Near Boot Ranch Cir, Fredericksburg, TX 78624
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BS3 Checked range found range spark module not operating. Good flow of gas through range. Ordering spark module to resolve issue. Also ordering control board just in case.; ordrng 1 6610341 (spark module) and 1 W10841330 (cntrl-elec)

Near Soothing Crk, San Antonio, TX 78244
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Customer issue is that the screen freezes and microwave will not turn off. Ordering new control board and UI panel to resolve issue. ; ordrng 1 W11261167 (CONTROL) and 1 W11297728 (CONSOLE )

Near Split Rock Cir, Bulverde, TX 78163
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new led module. All lights are working. Icemaker not producing ice still. Tested icemaker. Good harvest. No water to tray. Fill tube is frozen. 120 going to fill tube heater. Will need to replace fill tube and use permanent gum to seal any leaks around tube. ; ordrng 1 212643 (sealer-gum) and 1 W10706850 (heater)

Near Brightwood Pl, San Antonio, TX 78209
Douglas H.

Douglas H.

WASHER MAYTAG MHW8200FW0 Unit door locked and humming. Found issue to be clogged drain pump. Also found door latch was damaged. Removed clog from drain pump and replaced door latch to resolve all issues. Unit testing good now no further issues at this point. Yes to survey and leave behind.

Near Los Mirasoles, Boerne, TX 78015
Colton B.

Colton B.

RANGE WHIRLPOOL WGG745S0FS02 Issue is that no gas is running to ignite burner or oven. Unplugged unit and plugged it back in. Unit now works. Builder states that it’s done that before then stops working again. I’m ordering a new control board as a long term fix for the issue. Item is out of stock.; ordrng 1 W10878844 (CONTROL )

Near Jove, Bulverde, TX 78163
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW2 Inspection of unit shows error code for off balance load. Further inspection of unit shows unit sitting on floor that will be incredibly hard for customer to level concrete has shifted out of place. Advise customer to level unit to best of his abilities with either shims or different location. Also advise customer on correcting low techniques as well as soap distribution. Issue resolved

Near E Miller Ave, Kingsville, TX 78363
Adam H.

Adam H.

RANGE WHIRLPOOL WFC150M0EW3 Inspection of unit shows no error code but unit is getting proper voltage from the harness. Checking voltage readings from control board shows not receiving correct power. Replace control board to resolve issue. Replaced board tested unit issue resolved

Near S Louisiana Ave, San Diego, TX 78384
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017HW2 Installed new control. Tested unit. Good power from board. Fan motor still not running. Will need to replace motor. ; ordrng 1 W11252443 (motor-fan)

Near San Carlos St, San Antonio, TX 78207
Adam H.

Adam H.

DRYER SAMSUNG DV365ETBGWR/A3 Part# motor DC31-00055G. 7003709427 reference number for Samsung tech line. Customer complaint of unit not starting but control board powering up. Had to call tech line for Samsung to troubleshoot issue after taking several Vault readings was determined that motor has gone out. Samsung supplied part number for motor above. Gave customer a quote for parts and labor. Customer has declined further service. Unit was out of warranty customer was charged 105+ tax for diagnostic service.

Near Motts Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER WHIRLPOOL WFW6620HC0 As per Service pointers instruction there was no power to control board LED not lit. Instructions were to replace control board. Replace control board tested unit issue resolved

Near Martinique Dr, Corpus Christi, TX 78411
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Other part was not sent. Needed both freezer drawer and lighted shelf. My error. ; schdld next appmnt for 4/13 MON !

Near Cactus Cliff, San Antonio, TX 78258
Adam H.

Adam H.

DRYER WHIRLPOOL WED4850HW0 Inspection of unit shows dryer in excellent working condition proper voltage correct temperatures. Customer was having complaint of long drive times. Inspection of dryer hose and outside vent show large amounts of blockage. Clean blockage to the best of my abilities but did inform customer she would have to contact a professional plumber to resolve issue with clogged pipe. Issue resolved

Near Chase Dr, Corpus Christi, TX 78412
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Found improper electrical. Cx to call electrician.

Near W Riverside Dr, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Found improper electrical. Cx to call electrician.

Near W River Rd, Catawba, VA 24153
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Issue stated by customer: fridge had ice buildup near diffuser. Doors a bit uneven, re leveled to ensure proper seal around door. Found diffuser not responding in diagnostics. Ordering diffuser and support to resolve issue.; ordrng 1 W11236851 (diffuser) and 1 WPW10457601 (support)"

Near Celosia, San Antonio, TX 78245
Uriah B.

Uriah B.

BTM FRENCH DOOR- WHIRLPOOL WRX735SDBM04 Icemaker noisy and getting stuck as it rotates through harvest. Replaced icemaker with stock. ; used 1 W10882923 (ICEMAKER) from stock

Near Valentine Rd SW, Roanoke, VA 24018
Shawn W.

Shawn W.

REFRIGERATOR JENNAIR JS42NXFXDE01 Found lights out in the freezer section along with one light out in fridge section. Ordering led module to resolve issue. Collected service call.; ordrng 2 W10908166 (module)s

Near US-290, Fredericksburg, TX 78624
Uriah B.

Uriah B.

DRYER ROPER RED4516FW0 Checked wire harness connections. Found unit heating. Replaced tie on vent.; used 1 WP8567668 (TIE) from stock

Near Ridge Dr, Salem, VA 24153
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KBSD608ESS00 Customer stated the unit is leaking water at the bottom of the fridge. Found issue to be a leaky water valve. Ordering new valve to resolve issue.; rqstng P&A on 1 WPW10159842 (valve-inlt)

Near Piney Wood Run, San Antonio, TX 78255
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "ESTIMATE ONLY! Customer stated unit not cooling, found unit cooling properly, then customer stated it started to defrost then when they changed the temp it started working again. Also water in base of refrigerator compartment and water dripping from ice maker. Ran diagnostics testing to check unit. Found first issue to be ice box fan not running, would need adapter kit, then cooling issue was caused by the UI not receiving temps properly. The water in fridge compartment caused by a slight bow in drip pan. Quoted 867.15 for P&L plus tax. Customer wanted as estimate. ; rqstng P&A on 1 W10836964 (pan-drip) and 1 W10864519 (adapter) and 1 W11330971 (UI), states that autho needed"

Near Sotol Overlook Cir, Helotes, TX 78023
Shawn W.

Shawn W.

WASHER WHIRLPOOL WFW5620HW0 Found that the washer has a small leak. Unit will need a new below with clamps. Parts ordered.; ordrng 1 W11266654 (clamp) and 1 W11314648 (bellow) and 1 W11314649 (clamp)

Near Market Hill, San Antonio, TX 78256
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Issue stated by customer: unit cooled for a short while then started warming up again. Found evap fans blowing at 45 degrees. Unit has ice buildup again down by evap fan. Unit tested good in all diagnostic tests. Confirmed tests again through Techline. Techline rescommends clearing ice build up again and checking for any air infiltration, cracks in liner, or holes by water reservoir as well as a full defrost of unit. Techline also sending out sealed system tech to make sure correct refrigerant levels were sent through compressor valve steps.#7727557974; O-emld tckt"

Near Rugged Ridge St, San Antonio, TX 78254
Christian G.

Christian G.

DISHWASHER KITCHENAID KDTE334GPS0 Issue stated by customer: Unit not drying properly. Found unit vents on front fascia obstructed. Ordering front panel to resolve issues.; ordrng 1 W11165143 (panel)

Near Seven L Trail, Helotes, TX 78023
Michael R.

Michael R.

DRYER MAYTAG MED6630HW0 "Complaint, dryer not heating, no error codes, ran a diagnostics test, test past, the drum was hot. Ran appliance on different settings and it wasn’t getting very hot. Ordered thermostats and heat element just in case.; ordrng 1 280148 (cutoff-tml) and 1 WP3387747 (element) and 1 WP8557403 (thrmst-fix)"

Near Adcock Ranch Rd, Victoria, TX 77904
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Inspection of unit shows error code F30E0. Replace control board and oven sensor to resolve issue.; ordrng 1 W10181986 (sensor) and 1 W10837800 (cntrl-elec)

Near Hidden Cove, Corpus Christi, TX 78412
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit is not cooling at all. Needs recharge, compressor, evaporator, dye drier. ; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)"

Near Sunny Side Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 W10712395Kit is at Tribles Roanoke. May try to stop by later today depending on schedule. ; ordrng 1 W10712395 (adjuster)

Near Janney Ln, Cave Spring, VA 24018
Doug M.

Doug M.

KITCHEN AMANA ACR4303MFS3 "Inspected unit found f1e0 error code,found not all key functions working on oven control,diagnosed to need oven control; ordrng 1 W11297545 (cntrl-elec)"

Near Hapsburg St, Jacksonville, AR 72076
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW5000DW3 "Running calibration on unit, ran diagnostics. Ran high spin, unit is balanced. Went over load procedures with customer."

Near Quiet Canyon, San Antonio, TX 78252
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW6620HC0 Last visit tech found damaged bellow. Replaced a new bellow to correct leaking. Ran automatic test cycle. Unit testing good now with no further issues.

Near Carriage Hills Dr, San Antonio, TX 78257
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW5620HW0 Replaced control board on washer due to loss of power. Checked for error codes in diagnostics none found. Unit is working as designed job complete.

Near Shook Ave, San Antonio, TX 78212
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced filter housing.

Near Akin Doe, San Antonio, TX 78261
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Unit not cooling. Found issue to be inefficient compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Verified frost pattern on EVAP. No further issues at this point. Yes to survey and leave behind."

Near TX-41, Mountain Home, TX 78058
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked dishwasher found blemish on front door, replaced door checked operation unit working normal now"

Near Breton Pass, Schertz, TX 78154
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HB4 "Replaced secondary interlock, unit is working as designed now."

Near Dunlap, San Antonio, TX 78252
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Checked refrigerator ice maker found units ice maker stopped mid harvest. Attempted to complete cycle manually no luck. Replaced ice maker ran harvest and fill no issues. Spoke to Jenn air about authorization unit is covered. Job complete.

Near Tophill Rd, San Antonio, TX 78209
Richard G.

Richard G.

WASHER WHIRLPOOL WTW7500GC0 "Customer complaint is that the unit is not spinning. Entered diagnostics and found error code F0E3 overload, F7E8 motor stator over temperature, F2E1 UI stuck button. Cleared error codes and ran automatic test. All steps passed. Per tech sheet, performed service calibration to calibrate water level and loadsize detection. No mechanical friction on drive mechanism or basket (itemsbetween basket and tub). Was unable to repeat issue. Tested to complete. Unit is good to go. If called back, should order motor W10754158 and gearcase W10811956 and clutch W10754448. Will need preauthorization if parts needed."

Near Topcroft Dr, San Antonio, TX 78238
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW0 Water leaking from bottom of door. Replaced bellow. No further issues. Tested to complete.

Near S Flores St, San Antonio, TX 78204
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Replaced fan motor, harness and air diffuser on refrigerator. Unit is working as designed. No error found during testing and operation. Job complete."

Near Ridge Country St, San Antonio, TX 78247
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Upon further investigation found the reason microwave wasn’t working was the brown wire wasn’t plugged into the filter board. Plugged wire in to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Lake Blvd, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED6600VU0 Replaced idler pulley tested unit all operations normal normal. Service fee paid by last visit collected balance paid in full.

Near Forest Waters Cir, San Antonio, TX 78266
Steven G.

Steven G.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS0 Checked icemaker after replacing parts still same issue ordering control and will remove parts when I return ; ordrng 1 W10485960 (cntrl-elec)

Near Taylor Dr, Adkins, TX 78101
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced right door seal. Unit is good to go.

Near SW Loop 410, San Antonio, TX 78245
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4815EW0 Replaced lid lock. Control received is not the control I ordered. Customer is not happy. Will need to order the part again. Rescheduling drain pump for return visit.; ordrng 1 W10711300 (control board)

Near Ore Terminal, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint is that the the freezer section has a large amount of frost built up inside. Verified issue. Checked temperature of freezer section. Was set to negative 6 degrees. Set temperature to 0 degrees. Customer states they want no repairs done on the unit, they want it to be replaced. I informed them that we only do repairs. Customer states they will contact Home Depot."

Near Hidden Swan, San Antonio, TX 78250
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced right door seal. Unit is good to go.

Near SW Loop 410, San Antonio, TX 78245
Tommy B.

Tommy B.

DRYER SAMSUNG DV45K6200EZ Customer stated the issue is the unit will not start. Found the unit to power on but will not begin turning drum or initiating heat. Ordering thermostat and control to resolve issue.; rqstng P&A on 1 DC47-00015A (thermostat) and 1 DC47-00018A (thermostat) and 1 DC92-01607L (DISPLAY)

Near Marigold Falls, Boerne, TX 78015
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed new dust cover and water line. No further leaks. Unit is working properly. Water supply line is leaking. Leak from silver line caused damage to customer flooring. Advised customer silver supply line is not part of warranty. Issue will have to be corrected with the company that installed the unit. Job complete.

Near Clark Ave, San Antonio, TX 78203
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE510S0HS1 Installed new door hinge. No further issues. Tested to complete.

Near Avenue A, San Antonio, TX 78215
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced wire harness. Issue resolved.

Near Turquoise Sky, San Antonio, TX 78261
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Checked refrigerator found found broken wire harness, replaced checked operation unit working normal ok"

Near Tierra Grande, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FPS01 Checked refrigerator found water working intermittent went to replace switch and paddle harness broke on UI ordered; ordrng 1 W11293313 (UI)

Near Mesa Park, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Checked refrigerator replaced right side door checked unit ok

Near Lakefield St, San Antonio, TX 78230
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked refrigerator found ice buildup in freezer found freezer door gasket not sealing, cleaned ice and ran diagnostics both evaporators are freezing normal, adjusted gasket checked freezer door is sealing properly now"

Near Adams Hill Dr, San Antonio, TX 78227
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Issue was a loud noise coming from refrigerator. Unable to recreate noise using diagnostics tests. Noticed that the metal back plate was bent in and could have been vibrating against copper lines. Straightened that out. Told customer to record it if it happens again.

Near Hootananny, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2568AEQ Found right side of pantry slide and end cap damaged ordered all pieces for right side since it is plastic and not to risk damaging pieces factory order parts call when they come in.; ordrng 1 W10874836 (endcap) and 1 WP67003791 (knob- temp) and 1 WP67003793 (slide- tem) and 1 WP67003795 (bar- temp)

Near Fort Wayne, Universal City, TX 78148
Douglas H.

Douglas H.

VENTHOODS WHIRLPOOL WVW53UC6FS2 Last tech found faulty blower fan. Replaced blower fan to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Woods of Boerne Blvd, Boerne, TX 78006
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KEBS107DSS10 Issue is that the door on oven will not stay closed. Finding issue to be bad hinges. Ordering new hinges and returning. Quoted customer on return visit and collected SC.; ordrng 2 WP4455526 (HINGE)s

Near Cezanne, San Antonio, TX 78258
Justin  R.

Justin R.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Customer found frost in freezer, no frost found upon arrival. Checked slides and springs on door, they are working as designed. Let customer know to not put too much weight on bottom trays. Went over survey with customer."

Near Calaveras Way, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE505W0HW1 Checked range found black wire on terminal block broken ordering new terminal block to resolve issue due to loose connection.; ordrng 1 W10245259 (block-term)

Near Kissing Oak St, San Antonio, TX 78247
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHWE300VW00 Removed latch replaced cleared drain pump and replaced clamp advised customer that drain pump is showing signs of wear. Have military discount.

Near Crescent Falls, San Antonio, TX 78239
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Upper light module assembly and freezer module is in need of replacement. ; ordrng 1 W11205083 (module) and 1 W11239944 (module)

Near Woodlawn Ridge, San Antonio, TX 78259
Justin  R.

Justin R.

OVEN ELECTRIC (D KITCHENAID KODE300ESS04 "Customer said unit is taking too long to cook, I explained to customer that these units take an additional 15-20 minutes to reach set-point temps. Calibrated unit up 10 degrees on top and bottom oven. Unit working as designed."

Near Tower Creek, San Antonio, TX 78253
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Issue was that the pantry door would not close all the way. Found a lot of ice near rails. Defrosted ice and remolded gasket to resolve issue. Collected SC.

Near Camden Cove, San Antonio, TX 78258
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 Issue is no power to oven. Finding issue to be a blown thermal fuse. Got OL reading when testing. Ord new thermal fuse to resolve issue. ; ordrng 1 WPW10545255 (THERM FUSE)

Near Throssel Ln, San Antonio, TX 78260
Douglas H.

Douglas H.

DISHWASHER JENNAIR JDTSS244GS Last trip found heater needed to be replaced due to plastic melting on it. Replaced heater to resolve the issue. Unit testing good now. No further issues at this point. Informed customer that JA would only cover this instance once due to this being caused by user error. At this point unit is still under JA 2yr warranty yes to survey and leave behind.

Near Water Stone Pkwy, Boerne, TX 78006
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Customer complaint is that the freezer section is frozen and the refrigerator section is not cooling. Will need to order thermistors and evaporator fan motor. Requesting p&a on parts, please see sticky note.; rqstng P&A on 1 W10838965 (thermistor) and 1 WP2315539 (motor-evap) and 1 WPW10383615 (thermistor)"

Near W Loop 1604 N, San Antonio, TX 78254
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced control and console. Tested unit. Preheated both ovens to 350. Tested to complete. Unit is good to go.

Near San Antonio, TX 78253
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JF42NXFXDE02 "Not all parts were checked in, part install was scheduled without all parts. The UI is needed to complete the job. No eta for UI per DB due to drop ship ; saved tckt"

Near Parkway, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDX655DW1 "Unit not turning drum correctly and customer complaint was long dry times and lint build up on wall not screen removed rear panel found excess lint build up on rear panel and cabinet snapped photo, customer did use shop vac to clean duct work so from wear i can inspect duct work clean. Found roller failed on unit used truck stock repair kit and replaced kit parts ran test drum turning, tested exhaust temps with thermocouple found 3 cycles average high 163 average low 123 this is normal. Cleaned out rear panel and cabinet tested unit assembled all operations normal advised customer that the issue of lint and dry times are from restricted air flow in duct. Advised him to get professional cleaning.; used 1 4392067 (REPAIR) from stock"

Near Southeast Dr, San Antonio, TX 78222
Steven G.

Steven G.

FREEZER MAYTAG MZF34X16DW04 Checked freezer found unit not cooling found leak at process tube replaced compressor vacuumed and charged unit everything checks ok.

Near Geneva Ct, Castroville, TX 78009
Steven G.

Steven G.

WASHER AMANA NTW4516FW1 "Checked washer found control board not working everytime button is pushed, replaced control checked operation unit working normal now"

Near Hunters Sun Dr, San Antonio, TX 78244
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG505M0BS3 "Replaced both control and ignitor for oven, unit still not getting proper voltage to ignitor. Will need to order oven valve and main harness. ; ordrng 1 W10914403 (harns-wire) and 1 WP98014893 (valve-gas)"

Near Culebra Rd, San Antonio, TX 78254
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Complaint is water dripping from warm air return. Found leak in fresh food gasket causing moisture buildup in warm air return. Heated and reshaped gasket. No further issues. Tested to complete.

Near W Houston St, San Antonio, TX 78207
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE JENN-AIR JGRP536HL00 Replaced front office holders FL and RR flame spreaders and all caps tested all operations normal.

Near Twin Oaks Dr, La Vernia, TX 78121
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Replaced baffle. Issue resolved. Tested unit in normal and service modes.

Near Black Walnut, Bulverde, TX 78163
Jim G.

Jim G.

COOKTOP GAS KITCHENAID JGC3536GS01 Adjusted flames to lessen the lower flame setting. Issue resolved.

Near Encinitas, Bulverde, TX 78163
Jesus C.

Jesus C.

WASHER MAYTAG MHW5630HC0 Tested washer. No response from UI. Good power to UI. Found connector on harness is damaged. Will need to replace damaged harness and UI. Customer has given permission to enter rental property with use of code given to tech. ; ordrng 1 W11038117 (harns-wire) and 1 W11294858 (cntrl-elec)

Near E Locust St, San Antonio, TX 78212
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL GI15NDXZB1 Last visit found condenser fan to be nonfunctional. This is a swapped out with a new fan motor to resolve the issue. Unit tested good with visible frost pattern. No further issues at this time.

Near Canyon Trail, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFGD500EWH04 "Found no ignition on all 3 oven ignitors. Tested ignitors these are good and good gas flow,to unit.Convection lower element which is electric works used tech sheet found stuck relay on control and possibly stuck valve on regulator. Will no use if not needed. Customer states he tried to preheat bake for 2 hours due To possible extra wear on bottom oven replacing bake ignitor . Factory order on control call when parts come in.; ordrng 1 W10877013 (cntrl-elec) and 1 WP7432P143-60 (igniter- b) and 1 WPW10546238 (valve-gas)"

Near Goodhue Ave, San Antonio, TX 78218
Colton B.

Colton B.

WASHER MAYTAG MVWB855DC4 "Customer complaint was that washer had too mulch water and would not stop draining after. Got F7E0, F9E1,F3E1 error codes in diagnostics. Checked pressure hose and dome port, all checked good. Replaced control board to resolve issue. Unit tested good"

Near 5 Brooks, Helotes, TX 78023
Tommy B.

Tommy B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS Swapped out blower fan after finding reduced function. Unit testing good now with no further issues at this time.

Near Destiny Dr, Boerne, TX 78006
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Last trip found faulty adapter and faulty deli control. Replaced adapter kit, to resolve icing issue on back wall. Control that was sent was incorrect part. But upon further investigation found the cause of deli drawer control to be a faulty wire harness, ordering that and reordering correct control just Incase. Will collect labor 120 plus tax on return visit. CRP all parts. ; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)"

Near Callaway Run, Boerne, TX 78015
Richard G.

Richard G.

DISHWASHER KITCHENAID KDTE334GPS0 Replaced control and door latch. Ran unit through diagnostics test. Tested to complete. Unit is good to go.

Near Sandy White, San Antonio, TX 78253
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW1 Customer complaint is that the washer is will not turn off. Plugged in washer. Drain pump is on. Reset control. Checked error codes. Over suds error code. Filled tub with water. Found suds building. No issues with washer. Unit is working properly. Customer is not using He detergent. Performed customer instruct on proper use and care procedures. Job complete.

Near Fortuna Pl, San Antonio, TX 78237
Jesus C.

Jesus C.

WASHER MAYTAG MVWB965HC0 Installed new basket. Ran calibration. Ran wash cycle. Spinning good. Not loosing balance. No further issues. Tested to complete.

Near Barrett Pl, San Antonio, TX 78225
Justin  R.

Justin R.

WASHER WHIRLPOOL MVWC565FW2 "Calibrated unit, checked leveling. Ran high spin and diagnostics. All test passed."

Near Potranco Rd, San Antonio, TX 78251
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Door handle threads are stripped. A new handle is needed. ; ordrng 1 W11163764 (handle)

Near Bright Skies, San Antonio, TX 78261
Jim G.

Jim G.

DRYER SAMSUNG DVE50M7450W Contacted Samsung support spoke to Eric reference# 7003707760 who informed me that error are indicative of a faulty heater assembly (element; hi limit and cut off fuses) and or thermistors (temp sensor). Needed Parts #Heater = DC97-14486AThermistor = DC32-00007A; ordrng 1 DC32-00007A (thermistor) and 1 DC97-14486A (HEATING ELEMENT ASSEMBLY)

Near Comal Peak, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced tube and all relevant sent parts. However the sump had a slight crack in it. Customer does not want repai wants a new unit. I have ordered part but as it stand I believe she will speak with WP to seek a new unit. ; ordrng 1 W11087376 (pump&motor)

Near Field Crest Dr, San Antonio, TX 78209
Tommy B.

Tommy B.

MW-HOOD COMBO KITCHENAID KMHC319ESS4 Customer stated that the unit is not venting adequately. The fan is functional however the amount of output air at the top of the unit does not match the amount of air being drawn into the unit. Vapors are only being pulled on the back half of the unit so anything being cooked on the front burners is escaping into the room. Finding issue to be due to insulation to the point of setting off smoke alarm. Going to remedy by using foam tape to insulate the cracks in unit. ; ordrng 4 12002793 (tape- foam)s

Near Mountain View Trail, Boerne, TX 78006
Adam H.

Adam H.

DISHWASHER AMANA UNCONFIRMED Arrived at customers location customer states different tech company has come out and address the issue. Issue resolved

Near Grizzley Dr, Corpus Christi, TX 78414
Colton B.

Colton B.

DRYER MAYTAG MEDB765FW0 Issue is that the dryer will not start. Verified voltage to control board. Found that the control board was not sending voltage to the UI console. Ordering new control to resolve issue. ; ordrng 1 W11089308 (CONTROL)

Near Twinpost, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS571CIHV00 Issue is a no cool refrigerator. Finding issue to be a faulty start device. Ordering a new one and returning tomorrow. DS is adding part to ticket. Collected SC and quoted customer for P&L on return visit.

Near Bar X Trail, Helotes, TX 78023
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5620HW0 "Issue is an F6E2 error code. Washer will not power on. Got into diagnostics temporarily, just long enough to see error code. Ordering new console and ACU to resolve issue. Control board passed LED diagnostics, but ordering just in case. ; ordrng 1 W11319991 (CONSOLE ) and 1 W11322903 (ACU)"

Near Rogers Fork, San Antonio, TX 78258
Tommy B.

Tommy B.

REFRIGERATOR FRGIDAIRE LFHT1831QF3 Found issue to be severed wiring harness ordering parts to resolve issue. ; ordrng 1 241872712 (harness)

Near Saxet Dr, Boerne, TX 78006
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Called Techline and spoke with Bruce, explained issues customer is having with unit.Tech line suggested to change sitting in freezer to maximum 12 I’ll let scared to travel into refrigerator section also to make sure thermostat was in direct contact with airflow into refrigerator and to restrict some of the airflow into the refrigerator from vents. May cut to direct air directly onto thermostat on insulation for vent, also restricted air in ventilation. This should keep refrigerator section from freezing."

Near Hencerling Rd, Goliad, TX 77963
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Installed thermistor, the electronic control didn’t match up with the harness. The thermistor should solve the issue"

Near Rio Grande Ave, Bloomington, TX 77951
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KFCS22EVMS5 Customer stated that the issue with the unit stopped cooling. Ran diagnostics and checked both thermistors as well as the damper door. Noticed that the compressor is firing intermittently. Ordering a start device to resolve issue.; ordrng 1 W10361443 (start-dev)

Near Knopp School Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

WASHER MAYTAG MVWC415EW1 Diagnostics revealed and off balance load error and a shifter fault. Ran calibration cycle followed by an automatic test cycle. Ordering a new suspension kit to replace worn existing.; ordrng 1 W10780044 (suspension)

Near Huntress Ln, San Antonio, TX 78255
Adam H.

Adam H.

DRYER MAYTAG MEDX655DW0 Install components tested unit issue resolved.

Near Co Rd 3523, Orange Grove, TX 78372
Uriah B.

Uriah B.

FREEZER WHIRLPOOL MZF34X16DW01 W11382529. control boardLabor Cx to shop for new.

Near Plank Dr, Blacksburg, VA 24060
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017HW2 Tested unit. Hood fan not running. No power to fan. Will need to replace control. ; ordrng 1 W10892389 (cntrl-elec)

Near San Carlos St, San Antonio, TX 78207
Justin  R.

Justin R.

COOKTOP ELECTRIC WHIRLPOOL WCE55US0HB01 "Unit keeps tripping breaker, opened up cooktop to check for visibly damage. Did not see any physical damage. Going to order all 4 infinite switches. ; ordrng 1 W10843843 (switch-inf) and 1 W10857622 (switch-inf) and 2 W10911303 (switch-inf)s"

Near Butterfly Bush, San Antonio, TX 78245
Douglas H.

Douglas H.

OVEN ELECTRIC (S JENNAIR JJW2430DS02 Unit has ghost light issue. Ordering console to resolve the issues. Unit under JA 2yr manufacturer warranty. ; ordrng 1 W11236887 (console)

Near Water Stone Pkwy, Boerne, TX 78006
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Inspection of unit shows error code for both lid lock and long fill no fill. Drain pump is also making loud abnormal noises will need to be replaced as well.; ordrng 1 W10682535 (latch) and 1 W10775446 (pump-water) and 1 W11025984 (valve)

Near Bear Ln, Corpus Christi, TX 78406
John L.

John L.

WASHER MAYTAG MHW6630HW0 "Inspected unit, found issue with tub. Water seems to be leaking from rear of tub when washing and being spun thoughout rear of unit. Possible seal broken in tub allowing leak. Will need to replace tub to resolve.THIS WILL REQUIRE A HELPER ; ordrng 1 W10921958 (hose) and 1 W10921959 (hose) and 1 W10921993 (TUB)"

Near Co Rd 222, Orange Grove, TX 78372
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "The temperature is too warm in the ice maker bin, no error codes on the ice maker, tested ice maker for harvesting and call for water, all is working normal, the chute is sealing properly. The fan in the ice is blowing very faint on manual test and not blowing at all out of diagnostics. Ordered fan to resolve issue ; ordrng 1 W10846539 (ICE MAKER FAN )"

Near Riata, Victoria, TX 77901
John L.

John L.

RANGE WHIRLPOOL WFG505M0BS "Inspected unit, valve for front left burner will not adjust. Allows gas to just come out at full. Replace to resolve.; ordrng 1 W10615569 (valve-brnr)"

Near County Rd 303 W, Orange Grove, TX 78372
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Inspection of unit shows icemaker deformed due to crack causing ice to build up and warp icemaker assembly. Also customer noticed there is a slight tear in right hand door gasket. Ordering icemaker air baffle harness wire and door gasket to resolve issue. Job will require authorization; rqstng P&A on 1 W10312691 (air-baffle) and 1 W10404016 (harns-wire) and 1 W10830274 (gasket-fip)

Near Cott St, Corpus Christi, TX 78411
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ "Inspected unit, found fan in freezer section not functioning as well as damper. Replace these components to resolve issues.; ordrng 1 W10479155 (control) and 1 W10825619 (icemaker) and 1 W11161172 (cntrl-elec) and 1 W11215582 (motor-evap)"

Near County Rd 303 W, Orange Grove, TX 78372
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Inspected unit, was able to get voltage at socket. Also pressing the switch for lights had No affect on voltage. Switch and psychic or possible issues with light not functioning on unit. Replace these components to resolve this issue.; ordrng 1 1118894 (switch,light) and 1 2311792 (bulb-light) and 1 W10855785 (harns-wire)"

Near Nelon Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW0 Inspection of unit shows error code for stuck button long fill no fill and over suds. Manual testing of component show water valve has a steady leak into tub. Also drain sounds extremely stressed. Replace water valve and drain pump to resolve issue; ordrng 1 W10581874 (pump-water) and 1 W10638044 (housing)

Near Pearse Dr, Corpus Christi, TX 78415
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4950XW3 Wpw10661045. ; ordrng 1 Wpw10661045 (drain pump)

Near Castle Rock Dr, Pembroke, VA 24136
Uriah B.

Uriah B.

DRYER MAYTAG MEDB835DW4 Power to unit is good. Control getting power but not responding. Fuse is good. Door switch is good. Needs control and UI console. ; ordrng 1 W11133021 (cntrl-elec) and 1 W11158457 (overlay)

Near Dunford Rd, Max Meadows, VA 24360
Uriah B.

Uriah B.

OVEN WHIRLPOOL WGE555S0BS01 Needs front left switch.; ordrng 1 WPW10441696 (switch-inf)

Near Giles Rd, Blacksburg, VA 24060
Doug M.

Doug M.

DRYER WHIRLPOOL WED7500GC0 "Inspected unit found door seal detached from door,diagnosed to need door seal; ordrng 1 WPW10354795 (seal-door)"

Near Deerwood Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR MAYTAG MRT118FFFH04 "Inspected unit found refrigerant leak at aluminum line to filter dryer,diagnosed to need filter dryer; ordrng 1 WPW10143759 (dryer)"

Near Chimney Sweep Ln, Little Rock, AR 72212
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW2 "Changed out gearcase and drive motor and actuator. Calibrated unit. During calibration, unit began grinding and popping. Ran unit through agitation in manual test, all good. Ran through low spin and the unit started popping and grinding again. Called techline and spoke with Mark. Wants me to change out the hub and see if that fixes the issue.; ordrng 1 W10528947 (drive hub kit), used 1 W10913953 (ACTUATOR) from stock"

Near Grapevine Hill, San Antonio, TX 78245
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Customer complaint is that the sliding drawer holder has broken. Verified issue, ordering holder.; ordrng 1 W10861519 (holder)"

Near Dodger Vly, San Antonio, TX 78252
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Customer complaint is that the led lights in the refrigerator section and the freezer are not functioning. Ordering led lights.; ordrng 3 W11205083 (module)s and 1 W11239944 (module)

Near Luckey Path, San Antonio, TX 78252
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced water tube inlet but the outlet filter tube is cracked. Ordering part. Will return to repair. ; ordrng 1 W11162036 (tube-water)

Near Eldon Rock, San Antonio, TX 78247
Jim G.

Jim G.

RANGE KITCHENAID KSGG700ESS1 Contacted techline to verify my work. Spoke to Bruce who informed me grounding and ignitor was Leakey cause of issue. Both parts replaced. Issue resolved. Bruce SR# 7727540237Training pointer #W10622771

Near Fossil Wood, San Antonio, TX 78261
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS311SDHB03 Bracket is also bent also no nameplate sent. ; ordrng 1 W10922216 and 1 W11223753 (nameplate)

Near Country Haven, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER MAYTAG MEDX655DW1 Dave SR# 7727542805 determined no safety issue. Advised to lessen loads and/or decrease high and duration.

Near Burning Tree, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER MAYTAG MEDC465HW0 Replaced heating element. Issue resolved. ; used 1 279838 (ELEMENT) from stock

Near Horseshoe Track, Spring Branch, TX 78070
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Checked refrigerator found freezer fan to ice maker still had ice stopping fan from turning after last tech cleaned freezer evaporator, cleaned ice now ice maker will start working"

Near Forest Waters Cir, Garden Ridge, TX 78266
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4816FW2 Installed new water valve. No issues during testing. Tested to complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Richard G.

Richard G.

DRYER AMANA NED4655EW1 Installed top and cabinet. Drum is also damaged. Ordering drum.; ordrng 1 W10899578 (drum)

Near Richland Hills Dr, San Antonio, TX 78251
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KSSC42QMS01 "Issue is a no cool refrigerator. Compressor checked good. Inverter box is getting voltage, but is not turning on the compressor or fan. Finding issue to be a bad inverter box. Called techline to verify. Ordering new inverter box to resolve issue. Gate code is #6853.; ordrng 1 W10629033 (INVERTER)"

Near Vía Vineda, San Antonio, TX 78258
Steven G.

Steven G.

WASHER MAYTAG MVWB765FW3 Checked washer found bad drive assembly making clicking noise ordered; ordrng 1 W11134159 (ASSEMBLY DRIVE )

Near Bluff Hollow, San Antonio, TX 78216
Ezequiel V.

Ezequiel V.

DISHWASHER KITCHEN AID KDTE234GPS0 Replaced control board ran diagnostics found no issues on dishwasher good heat coming from unit heater. No error codes found during testing testing or operation. Job complete.collected remaining balance.

Near Mt Riga Dr, San Antonio, TX 78213
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRFC704FSS01 Fill tube cannot be replaced due to clip being broken. Will need a new door in its place.; ordrng 1 W11254958 (dor-fip)

Near Carmel Valley, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC300VW1 "Reseated washer into place did not make noise while operating. Customer had water hose to install. During installation found hot water valve threads gone. Spoke to customer about issue.customer will contact to continue service.; rqstng P&A on 1 W10144820 (valve,water)"

Near Belair Dr, San Antonio, TX 78213
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW8500DC2 Unit not draining. Found cause to be faulty drain pump burned up due to debris wedged in the impellers. Quoted 320.83 for all costs. Customer wanted to proceed with repair. Replaced drain pump to resolve the issue. Unit functioning as designed now. No further issues at this point. Collected all costs.

Near Summer Song Cir, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC415EW2 ChEcked washer found noise coming from cam rubbing on shield. Shield is damaged ordering new shield to resolve issue. No error codes found during testing or operation. ; ordrng 1 W10550173 (shield)

Near Wurzbach Rd, San Antonio, TX 78230
Colton B.

Colton B.

DRYER MAYTAG MED5630HC1 "Issue is that dryer will start, stop after two seconds, then start again. Called techline who recommended ordering a new control and console. Both items are PSP. Did not schedule return date.; ordrng 1 W11384512 (UI CONSOLE ) and 1 W11388032 (CONTROL)"

Near Cameron Cir, San Antonio, TX 78258
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF520PADM5 "Issue was a leaking dishwasher. Replaced motor that previous tech diagnosed. Unit still leaking. Found a hole in the dishwasher tub directly above where the leak was happening. Ordering new tub to resolve issue. Tub is PSP.; rqstng P&A on 1 W10804026 (TUB), states that autho needed"

Near Eagle Glen, San Antonio, TX 78260
Steven G.

Steven G.

REFRIGERATOR MAYTAG MFI2269DRM00 "Checked refrigerator found bad ice maker, customer declined to fix"

Near Beauchamp St, San Antonio, TX 78213
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KBSN608ESS00 Checked refrigerator found frost build up at freezer section evap.called tech line preformed troubleshooting steps with techline narrowed down to bad bimetal defrost ordering bi metal to resolve issue.SR7727494055; ordrng 1 W10482187 (harns-wire)

Near Switch Oak, Shavano Park, TX 78230
Jim G.

Jim G.

WASHER ROPER RTW4516FW2 Replaced latch. Issue resolved. ; used 1 W11307244 (LATCH) from stock

Near FM306, Canyon Lake, TX 78133
Colton B.

Colton B.

COOKTOP GAS WHIRLPOOL WCG97US6DS00 Issue was that the customer had one broken and two cracked knobs. This is a functional issue because customer cannot turn burner on with broken knobs. Ordering and rescheduling for Friday.; ordrng 3 WPW10594481 (KNOBS)s

Near Temerity Way, Bulverde, TX 78163
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Issue is that the unit is not defrosting. Verified that heater works in diagnostics, issue is a shorted defrost thermistor. Ordering a new one and returning. Defrosted evaporator.; ordrng 1 WPW10383615 (DEFROST THERMISTOR )"

Near Cornwall Dr, Spring Branch, TX 78070
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived at home. Found water leak from fresh food. Found crack in reservoir. Will need to replace reservoir. ; rqstng P&A on 1 WPW10366790 (reservoir)

Near E Carson, San Antonio, TX 78208
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB855DC3 "F9E2 F5E1-3 present cannot get keypad to run any diagnostics issue in control and console voltage and resistance good on console and control issue is internal on these components,called Trade Partners for concessions spoke to David got authorization or parts only authorization number MPNY600AP1 ordered console control and lid lock rescheduling Thursday. Paid service remaining balance .; ordrng 1 W10861642 (latch) and 1 W11112662 (console) and 1 W11171748 (CONTROL)"

Near Flint Rd, Cibolo, TX 78108
Tommy B.

Tommy B.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZB1 "Customer stated the unit stopped producing ice 2 days ago. Found that the evaporator fan motor was not working in diagnostics. Ordered new fan motor to resolve issue. ; ordrng 1 W10124096 (fan,motor)"

Near Canyon Trail, Boerne, TX 78006
Justin  R.

Justin R.

RANGE AMANA AER6303MFS2 Need to order and replace main wire harness for unit. Black wire in back has melted and burnt off of terminal block. Unplugged unit to prevent further damage. ; ordrng 1 W11134840 (harns-wire)

Near Amber Field Dr, San Antonio, TX 78245
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED8740DW1 "Customer stated that the unit stopped heating. Diagnostics revealed error codes F4E3 F4E2. Lime voltage tested good from wall and at terminal block and control. Ordering fuse and cutoff to resolve issues and control.; rqstng P&A on 1 279973 (cutoff-tml) and 1 W10849080 (cntrl-elec) and 1 W10909685 (fuse-thrml), states that autho needed"

Near Rattlesnake Bluff, Boerne, TX 78006
Justin  R.

Justin R.

THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 Need to reschedule so I can have a helper for this job. ; schdld next appmnt for 4/10 FRI !

Near Ingram Rd, San Antonio, TX 78245
Justin  R.

Justin R.

DRYER AMANA NED4655EW1 "Found an ear ring stuck between drum and frame, removed and tested to complete."

Near Richland Hills Dr, San Antonio, TX 78251
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Moisture on air vents and warm air return in fresh food section. Called techline. Could not find source of leak. Need to seal both fresh food and freezer with silicon. Sr 7727538580; schdld next appmnt for 4/10 FRI !

Near W Mulberry Ave, San Antonio, TX 78201
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue was condensation on freezer door gasket, door closing issues and dispenser issues. Remolded deli drawer gasket to fix condensation issue. Adjusted door to fix issue with vertical mullion not aligning with channel. Pressure on dispenser paddle seemed normal, informed customer that pushing the top of the dispenser panel is the way to use dispenser effectively. Unit testing good."

Near Cornwall Dr, Spring Branch, TX 78070
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW2 Complaint is washer will not turn on. Tested wahsher. Good power to control. Can’t access diagnostics. Will need to replace control. ; ordrng 1 W11399433

Near Adaes Ave, San Antonio, TX 78207
Colton B.

Colton B.

WASHER WHIRLPOOL WFW9200SQA11 "Customer complaint is a leaking washer. Finding issue to be customer adding a sent booster with a detergent pod, causing an over suds issue. Customer also has a water softener. Talked to customer about detergent use. Collected SC."

Near Montecito, Bulverde, TX 78163
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 "Issue is that the unit would not fill. Cleaned fill valve filter, unit now fills and washes well. Unit testing good, no issues at this time. Collected service call."

Near Trailview, San Antonio, TX 78258
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Last trip found faulty ice maker and ice door. Replaced both to resolve the issue. Unit testing good now. No further issues at this point. Collected P&L

Near Royal Mustang Cir, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JUD24FCERS00 Checked refrigerator found bad thermistor. Ordering thermistor to resolve issue.; ordrng 2 W11238391 (thermistor)s

Near Wellesley Landing, Shavano Park, TX 78231
Richard G.

Richard G.

RANGE WHIRLPOOL WFE550S0HZ1 "Replaced control, thermal fuse, and sensor. Preheated oven to 350 degrees. Oven was off about 20 degrees, calibrated unit. Tested to complete. Unit is good to go."

Near Concan St, San Antonio, TX 78251
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF325SDHZ01 Complaint is drawer is damaged. Drawer is damaged on rails and will not close. Will need to replace drawer. ; ordrng 1 W11162448 (pan-snack)

Near SW 21st St, San Antonio, TX 78207
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB1 Installed new terminal block. Tested range. All burners are working. Bake and broil are working. No further issues. Tested to complete.

Near Dunlap, San Antonio, TX 78252
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFF707ESS01 Unit leaking under deli drawer. Found cause to be warped drain pan. Quoted 172.27 for P&L. Customer wants to proceed with repair. Order drain pan to resolve the issue. Collected Sc ; ordrng 1 W10836964 (pan-drip)

Near Howards Bull, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Checked refrigerator found hinge missing ordering hinge parts to resolve issue. ; ordrng 1 12963205ED (hinge, top right) and 2 12992403 (screw)s and 4 12992602 (screw)s and 1 12999502 (shim-hinge) and 1 W10337648 (cover)"

Near TX-1604 Loop, San Antonio, TX 78248
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL RBD245PRT00 "Found no display on unit, lights come on but no display. Calling techline to assist, Robert is assisting. microcomputer is no longer available. Will not be able to repair unit. 7727540181. Part number needed is 8303883"

Near Bluehill Pass, Helotes, TX 78023
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFC704FPS03 4289 checked refrigerator found unit unplugged. Customer stated prior to disconnecting unit was making loud noise found condensation at freezer possible fan frosting over. Customer stated there was frost build up in freezer due to door being left cracked open. Preformed diagnostics no issues. Job complete.

Near Sable Bend, San Antonio, TX 78259
Tommy B.

Tommy B.

DRYER SAMSUNG DV42H5200EP A3 Found issue to be the unit is making noise from the roller and pulley. Ordering parts to resolve issue. Collected service call.; ordrng 3 DC97-16782A (WHEEL ROLLER)s and 1 DC93-00634A (PULLEY)

Near Boerne, TX 78006
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW2 Customer complaint is that the drain pump is coming on by itself and the unit will not spin. Unit was unplugged. Plugged it in and the drain pump immediately started on its own. Entered diagnostics and found error codes F0E5 off balance load detected. Ordering control.; ordrng 1 W11399433 (CONTROL )

Near Galaway Bay, San Antonio, TX 78240
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR IKEA IX7DDEXGZ003 Found 2 issues door switch in RC was not being actuated when door shut on Right side installed spacer and switch activated evaporator fan coming on but compressor and condenser fan not running still. Found compressor and condenser fan not coming in in diagnostics tested control board found P1 connector at blue wire not fully seated. Correctly installed connector did amp draw and monitored unit components tested temperature temperature dropped in FC 36 degrees in 20 minutes advised of survey and all operations working as designed.; used 1 WPW10221048 (SPACER) from stock

Near Union Cavern, San Antonio, TX 78247
Jim G.

Jim G.

REFRIGERATOR JENNAIR JFC2290VTB0 Apparatus compressor is mot responding at all. Start device is at fault. ; ordrng 1 WPW10194431 (start-dev) and 1 WPW10662129 (capacitor)

Near TX-46, Spring Branch, TX 78070
Steven G.

Steven G.

ICEMAKER (STANDA KITCHENAID KUIS18PNZW2 "Checked ice maker found not getting cold, no freon bad Evaporator, replaced compressor and Evaporator vacuumed and charged unit everything is working normal now ; used 1 W10843121 (REG DRIER) from stock"

Near Balfour Dr, San Antonio, TX 78239
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL RF367LXKQ0 Found shorted broil element and broken light socket assembly need also new screw for back since it is stripped out ordered both rescheduling Thursday. Customer needs to waiver since unit was put outside and have to reinstall unit. Customer declined to sign waiver spoke NR said to proceed with repair and not install unit without waiver signed.; ordrng 1 3196701 (light socket assy) and 1 W10856603 (elmnt-brol) and 1 W11233072 (SCREW)

Near Weeping Way, Schertz, TX 78154
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW75HEFW0 Found issue to be bad ACU. Ordering new appliance control to resolve issue.; rqstng P&A on 1 W11201274 (cntrl-elec)

Near Roanoke Ln, Kerrville, TX 78028
Jim G.

Jim G.

DISHWASHER AMANA ADB1400AGS1 Replaced heating element. Issue resolved. Tested properly.

Near Blue Ivy, Bulverde, TX 78163
Justin  R.

Justin R.

RANGE JENN-AIR JDRP548HL00 "Replaced frame for inside door, when doing so found scratches on outside door and scratches on top of knob controls for cook top will need to replace both parts. Will replace latch when I repair other issues. Unit is still within 30 day limit, attached move in date for customer. ; ordrng 1 W11289593 (PANEL CONTROL) and 1 W11315557 (glass-door)"

Near Wildcat Canyon Trail, San Antonio, TX 78023
Justin  R.

Justin R.

WASHER AMANA NFW5800HW0 Found back panel dented in real bad which is more than likely the loud operation cause. Will need to replace panel. ; ordrng 1 W11316628 (panel)

Near Bandera Rd, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB765FW0 Checked dryer when running on normal cycle unit shut off mid cycle. Ordering new control board to resolve issue. Ordering drum sensor just in case. ; ordrng 1 3387223 (electroid) and 1 W10298258 (harns-wire) and 1 W10914394 (cntrl-elec)

Near Rio Colorado, San Antonio, TX 78259
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0HB1 Installed new terminal block. Tested range. All burners work. Bake and broil work. No further issues. Tested to complete.

Near San Antonio, TX 78252
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB4 Customer complaint is dent in cooktop and longer heating times in surface elements tested these elements these are working normally refer customer to technical pointer W11354284B. Cooktop has dent needs new cooktop since it less than 30 days old no eta on cooktop says out of stock call when call when part comes in.; ordrng 1 8195534 (cooktop)

Near Converse, TX
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW Tested washer. Drain pump is running continuously. Found hole in pressure hose near tub. Torn hose causing issue. Cutoff the torn part of hose. Reinstalled hose. No further issues. Unit is working properly. Tested to complete.

Near FM1343, Devine, TX 78016
Steven G.

Steven G.

DRYER MAYTAG MEDB765FW0 "Checked dryer found line voltage problem, checked voltage is fine ordered control ; ordrng 1 W10914394 (CONTROL )"

Near I-35, San Antonio, TX 78233
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW8500DC3 "Unit has no sound, display comes on but will not go into a automatic mode or calibration. Communication error is occurring, will need to order control board and more than likely Console again. Calling partner team to see about covering parts, will not cover parts."

Near Remuda Terrace, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW0 "Found pressure system fault, checked hose no kinks in hoses. Cleared code calibrated unit ran regular wash no issues at this time advised customer if issue happens again will need control. Quoted service fee paid today remaining balance isid customer approves repair in 90 days.; rqstng P&A on 1 W10625696 (cntrl-elec)"

Near Margarita Loop, Converse, TX 78109
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW6620HC0 "F8E1 seen in faults, will need to replace valve. Replaced valves and tested to complete."

Near Remuda Ranch Dr, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS950SIAM01 Customer complaint is that the icemaker is no longer working. Need to order icemaker motor and harness. Collected discounted service call due to customer being prior military.; ordrng 1 8201515 (i/m module assy) and 1 W10242384 (harns-wire)

Near Venado Trail, San Antonio, TX 78240
Tommy B.

Tommy B.

COOKTOP ELECTRIC WHIRLPOOL W5CE3625AB00 Issue with the cooktop is cosmetic and therefore is not covered under warranty. No further issues at this time. Yes to survey.

Near Alba, TX 75410
Steven G.

Steven G.

DRYER MAYTAG MED6230HW0 Checked dryer found won’t start ordered parts; ordrng 1 W11164010 (TOUCH PAD ) and 1 W11396819 (CONTROL )

Near I-35, San Antonio, TX 78233
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 After installing new gasket verified that the seal is not making full contact in the middle. This indicates a bowed door. Techline advises new refrigerator door. Rick SR# 7727545945Please contact when door arrives. ; ordrng 1 W10578907 (dor-fmd) and 1 WP2261963 (hinge-door TOP)

Near Lismore, San Antonio, TX 78260

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