Near San Antonio, TX 78254
Justin
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Replaced bad ice maker, unit called for water once ice maker was replaced."
Near San Antonio, TX 78254
Justin
Job Details: 08/04/2020
WASHER MAYTAG MVWB765FW4 "Replaced gear case, stator, clutch, slider, and rotor for unit. Calibrated, leveled and tested to complete."
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 08/04/2020
REFRIGERATOR KITCHEN AID KRSC703HPS00 "Replaced evap fan wire due to fan intermittent when cables moved , after replacement tested refrigerator unit is working as designed, no issues during testing or operation. Job complete."
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 08/04/2020
RANGE JENNAIR JGS9900CDS02 "Attempted to replaced igniter, found screws stripped and igniter hole corroded ordering burner assembly and orfice holder to resolve issue.replaced hinges collected parts fee for hinges.; ordrng 1 7505P306-60 (burner asy) and 1 7527P087-60 (holder-orf)"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KSCS25INSS00 "Issue is an ice door that doesn’t shut well. Replaced with ice door kit. Unit tested good. All expenses were collected on first visit, did not collect any today."
Near San Antonio, TX 78258
Douglas H.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL ED20PKXBN00 "Previous tech called for SS tech suspected restriction. Rediagnosed unit to find issue is compressor is partial ceased or partially restricted as unit is still cooling. Quoted 948.98 for P&L. Customer wants to think about it. ESTIMATE ONLY!; rqstng P&A on 1 W10309990 (COMPRESSOR ), states that autho needed"
Near San Antonio, TX 78259
Shawn W.
Job Details: 08/04/2020
COOKTOP GAS KITCHEN AID KCGS350ESS00 Found that the middle burner knob does take a little more pressure to push the valve down and turn on compared to the other burners. However the valve for the middle burner is a different design and the middle burner is a dual burner which is a different design from the others. Called Leon at Tech Line to validate that this is normal or find out if Kitchen Aid wants service conducted. SR# 7728464952. This slightly extra pressure needed is normal. Unit is fully operational.
Near Converse, TX 78109
S. L.
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "7/31/20 14:45: SL there 7/31 FRI, 13:59 to 14:44"
Near San Antonio, TX 78258
Douglas H.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Ice maker over filling and spilled out everywhere. Found cause to be ice maker calling for too much water and froze over the funnel. Replaced ice maker to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78263
S. L.
Job Details: 08/04/2020
DRYER MAYTAG MEDB835DW4 Ran unit had F4 E4 checked power found proper voltage checked power again found and heating at this time there is romex for outlet on floor believe that poor connections caused issue with house wiring advised customer of this and poor ventilation will also cause issue spoke to tech line Andrew sr number 7728465290 went over job history and symptoms he said to replace element but issue is most likely wiring to home rescheduling Wednesday.; ordrng 1 WP3387747 (element)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ Checked refrigerator found broken shelves ordering 2 shelves to resolve issue. ; ordrng 2 12883507 (shelf-glas)s
Near Boerne, TX 78006
Colton B.
Job Details: 08/04/2020
WASHER MAYTAG MVWB835DW Issue is an F6E2 error code on washer. Replaced console (with wUI wire harness) to resolve issue. Unit tested good. If issue persists unit will need a new control board.
Near Boerne, TX 78006
Colton B.
Job Details: 08/04/2020
FREEZER WHIRLPOOL WZF34X18DW03 "Issue was a faulty control box. Replaced box, unit tested good. Customer was concerned that the freezer wasn’t making cooling noises. Heard water droplets sizzle indicating that unit is in a defrost cycle. Told customer this, customer states that she will check it in an hour. Unit is testing good."
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 08/04/2020
RANGE WHIRLPOOL WFE320M0ES "Checked range found range with broken door , range is GE paper work is messed up notified RTM . Job complete."
Near San Antonio, TX 78233
S. L.
Job Details: 08/04/2020
WASHER WHIRLPOOL CAE2745FQ0 Found shifter fault ran diagnostics tested shifter works spin agitate working and valves and pump working ran calibration ran test cycle no errors all operations normal. Advised customer to report any malfunction if they arise.
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 08/04/2020
WASHER AMANA NFW5800HW0 "Checked washer found washer continuously filling, found bad water level sensor ordering sensor to resolve issue. Also ordering valves just in case.; ordrng 1 W11036928 (valve) and 1 W11036930 (valve) and 1 W11125159 (switch-wl)"
Near San Antonio, TX 78245
Richard G.
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "Customer complaint is that the console is not functioning. Verified issue, need control.; ordrng 1 W11087226 (control elec)"
Near Adkins, TX 78101
Steven G.
Job Details: 08/04/2020
WASHER MAYTAG MVW6230HW0 "Checked washer customer complaint is not enough water went through diagnostics checked cycles everything is working normal, went over water levels and soap usage customer understands now. Washer is working properly"
Near Converse, TX 78109
S. L.
Job Details: 08/04/2020
RANGE WHIRLPOOL WEE750H0HZ1 Replaced control and Ui connected wifi and app tested all operations normal. Advised of survey.
Near San Antonio, TX 78233
Shawn W.
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDF520PADM3 "Client did not have a purchase date but it was sometime 4 years ago. Actual model number is WDF520PADM3. The model number listed on the job was WDF420PADM. Serial Number matched. Client was complaining of heating element not working, filter coming off during wash, poor wash and door not functioning as designed.Validated all problems and ordered parts. Found drain hose not looped up. In fixed that fo them.; rqstng P&A on 1 W10518394 (heater) and 1 W10872845 (filter) and 1 WP8268990 (bushing) and 1 WP8268990 (bushing) and 1 WPW10337934 (door spring) and 1 WPW10337934 (door spring) and 1 WPW10463906 (filter)"
Near San Antonio, TX 78215
Ezequiel V.
Job Details: 08/04/2020
RANGE WHIRLPOOL WFE515S0ES2 Checked range found error code F9E0 per error code checked L1 to L2 only receiving 210VAC . Good voltage from L1 to ground and L2 to ground customer stated unit was doing the same thing in different apartment ordering control board and wire harness to resolve issue.; ordrng 1 W10887917 (cntrl-elec) and 1 W11219898 (harns-wire)
Near Adkins, TX 78101
S. L.
Job Details: 08/04/2020
DRYER WHIRLPOOL WED4850HW0 Replaced knob retested all operations normal advised of survey.
Near San Antonio, TX 78250
Douglas H.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Unit refrigerator section not cooling. Found issue to be return air vent was sealed off by insulation. Removed insulation to resolve the issue. Unit instantly started cooling properly. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78217
Shawn W.
Job Details: 08/04/2020
WASHER WHIRLPOOL WFW9750WW01 "Ran diagnostics and it revealed no errors. Ran it through service test mode and all loads functioned as designed. Ran a quick wash and the unit sensed, filled, soaked, washed, rinsed and drained with no problems. We could not replicate the sound and I could not identify anything that is wrong with the washer. Client paid discounted service fee in full at. Unit fully operational."
Near San Antonio, TX 78245
Richard G.
Job Details: 08/04/2020
FREEZER WHIRLPOOL WZF34X20DW01 Replaced door and tested seal. Unit is good to go.
Near San Antonio, TX 78256
Douglas H.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM02 Last tech found faulty inverter box. Replaced inverter to resolve the issue. Unit began cooling immediately upon testing unit. No further issues at this point.
Near San Antonio, TX 78211
Jesus C.
Job Details: 08/04/2020
WASHER MAYTAG MHW5630HW1 Tested unit. Found water leaking from dispenser drawer. Will need to replace drawer and hose. ; ordrng 1 W10918521 (drawer) and 1 W10920132 (hose)
Near San Antonio, TX 78254
Justin
Job Details: 08/04/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Spoke with customer and she agreed to reschedule until part comes in. ; schdld next appmnt for 8/6 THU !
Near San Antonio, TX 78254
Justin
Job Details: 08/04/2020
WASHER MAYTAG MVWB855DC3 "Found F8E1 and F3E2 stored in unit, will change out water inlet valve. Ran calibration and diagnostics, tested to complete."
Near Adkins, TX 78101
Steven G.
Job Details: 08/04/2020
FREEZER WHIRLPOOL WZF79R20DW03 "Checked freezer found evaporator iced up not defrosting, ran diagnostics found heater and thermistor are ok have a bad control ordered; ordrng 1 W11221340 (CONTROL )"
Near La Vernia, TX 78121
S. L.
Job Details: 08/04/2020
DRYER MAYTAG MEDC215EW1 "Checked operation found fuse blew again bypassed fuse called techline spoke to Steve sr 7728466368 checked thermostat checked seals these are all good issue is ventilation issue causing over heating ,vent hose has 2 bends and goes to wall makes 90 degree turn to go to roof and advised customer per techline and owners manual that 4 bends is max in dryer vent and went over distances customer needs to correct issue.; used 1 WP3392519 (FUSE) from stock"
Near San Antonio, TX 78213
Richard G.
Job Details: 08/04/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced pump and motor. Tested to complete. Unit is good to go.
Near Comfort, TX 78013
Douglas H.
Job Details: 08/04/2020
WASHER MAYTAG MVWB755DW0 "Customer stated unit skips steps. Found f0e3 overload and f0e5 off balance code. Cleared errors and calibrated unit. Did notice the gear case cluncking, attempted to remove washplate, washplate ceased on. Quoted 690.96 for P&L. Customer wanted estimate only for now since unit is functioning just noisy. Estimate only collected Sc ; rqstng P&A on 1 W10811956 (GEAR CASE) and 1 W10902814 (WASHPLATE)"
Near San Antonio, TX 78223
Jesus C.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Tested unit. Drain on evap pan is clogged with ice. Cleared drain tube. No further issues. Job complete.
Near San Antonio, TX 78249
Christian G.
Job Details: 08/04/2020
WASHER WHIRLPOOL WET4027HW0 Replaced motor and cutoff. Unit tests good.
Near San Antonio, TX 78254
Justin
Job Details: 08/04/2020
DRYER MAYTAG MEDB855DC4 "F2E1 stored in unit, no other codes popped up. Customer said display was not functioning correctly, did not observe issue. Will have customer continue to monitor."
Near San Antonio, TX 78240
Christian G.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Issue stated by customer: no water. Previous tech found bad water valve. Replaced. Unit began producing water as intended.
Near San Antonio, TX 78228
Christian G.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Issue stated by customer: unit freezing everything on fridge side. Found damp er not closing and freezer harness thermistor shorted. Order harness and diffuser.; ordrng 1 W11317276 (diffuser) and 1 W11405276 (HARNESS)
Near San Antonio, TX 78238
Christian G.
Job Details: 08/04/2020
REFRIGERATOR SAMSUNG RF26J7500S Issue stated by customer: ice maker freezing up and locking bin in place. Bin was cracked from customer trying to remove it when ice maker had frozen up. Replaced icemaker and bin. Unit tests good at this time.
Near San Antonio, TX 78258
Shawn W.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL CYOTE URB551RNGE "Found that the unit will need a new evaporator fan and perhaps a control board. Temperatures in fresh food section were at 57 F and the freezer was at -5. Customer was complaining of intermittent freezing/frosting. Client would also like to order and pay for an additional fresh food shelf W10848413 quote at ; rqstng P&A on 1 W10846758 (cntrl-elec), ordrng 1 W10848413 (shelf-glas), rqstng P&A on 1 W10848956 (motor-evap)"
Near San Antonio, TX 78225
Jesus C.
Job Details: 08/04/2020
WASHER MAYTAG MVWB865GW0 Tested unit. No cold water from valve. Installed new water valves. No issues during testing. Tested to complete.
Near La Vernia, TX 78121
S. L.
Job Details: 08/04/2020
DRYER MAYTAG MEDC465HW0 DOP provided unit sold CostCo 1/17/19 under 2 year warranty . Found bad contact on push to start switch used truck stock switch replaced tested all operations normal advised of survey.; used 1 WPW10117655 (RELAY-PTS) from stock
Near San Antonio, TX 78257
Douglas H.
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KSSC48QVS06 Customer stated unit over temp alarm keeps alarming and flashing. Unit is cooling properly. Reset alarm with hard reset to resolve the issue. Unit is performing as designed now. No further issues at this point. Collected Sc.
Near San Antonio, TX 78254
Richard G.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced separator and valve. Tested to complete. Unit is good to go.
Near San Antonio, TX 78251
Justin
Job Details: 08/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced control and valve, unit working as designed. Passed harvest and fill test."
Near San Antonio, TX 78203
Ezequiel V.
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Installed new door due to gasket busted. After replacement good seal. Job complete.
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 08/04/2020
WASHER WHIRLPOOL WTW4816FW2 Replaced gearcase and pulley to resolve issue of thumping at begging of cycle after replacement no noise heard washer is working as designed. No error codes found during testing or operation. Job complete.
Near San Antonio, TX 78245
Justin
Job Details: 08/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found freezer light door switch stuck from ice. Fixed issue unit is good to go.
Near San Antonio, TX 78230
Jim G.
Job Details: 08/04/2020
ICEMAKER (STANDA KITCHEN AID KUIX535HPA Replaced dispenser which was visibly damaged. Issue resolved.
Near Roanoke, VA 24015
Chris S.
Job Details: 07/31/2020
DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they weren’t stretched. The hinges are functioning correctly. Customer will not do the repair.
Near Radford, VA 24141
Chris S.
Job Details: 07/31/2020
REF GE ZISP420DXASS I wasn’t able to detect any dye in the System at all. I put a new UV dryer on and charge to unit with 8.5 ounces of 134A. Customer will observe
Near Roanoke, VA 24018
Chris S.
Job Details: 07/24/2020
LAUNDRY MAYTAG MVWX655DW1 I installed the lid and checked operation. All operations check ok.
Near Roanoke, VA 24015
Chris S.
Job Details: 07/24/2020
DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they weren’t stretched. The hinges are functioning correctly. Customer will not do the repair.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 07/24/2020
RANGE KITCHENAID KFED500ESS03 Replaced both switch and element. All checks ok. Cx to observe.
Near Roanoke, VA 24018
Uriah B.
Job Details: 07/24/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Able to access the harness without cutting wires. Replaced the freezer led module. All checks ok. ; used 1 W10695459 (Led module.) from stock
Near Roanoke, VA 24014
Chris S.
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 The icemaker had ice in the mold. It it did a harvest while I was working on it. The freezer temperature is at 4 degrees. If the issue persists we will replace the icemaker. W10882923
Near Radford, VA 24141
Chris S.
Job Details: 07/24/2020
REF GE ZISP420DXASS I wasn’t able to detect any dye in the System at all. I put a new UV dryer on and charge to unit with 8.5 ounces of 134A. Customer will observe
Near Roanoke, VA 24012
Chris S.
Job Details: 07/24/2020
KITCHEN WHIRLPOOL WRS571CIHZ00 The icemaker was broken I installed a new icemaker and checked operation. All operations check ok. ; used 1 W10873791 (ICEMAKER ) from stock
Near Pulaski, VA 24301
Chris S.
Job Details: 07/24/2020
REF LG LFX25973D00 I disconnected all the outgoing power connections and replaced the fuse. When I reapplied power to the control board there was a small component on the control board that is shorted to a heat sink; ordrng 1 EBR74796471 (CONTROL BOARD )
Near Roanoke, VA 24015
Uriah B.
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Replaced evap fan motor. All checks ok.
Near Elliston, VA 24087
Uriah B.
Job Details: 07/24/2020
WASHER MAYTAG MVWB865GW0 F6e3F6e2F7e0F8e6Communication errors continue to pop up. Needs both UI console and control. ; ordrng 1 W11135391 (Console) and 1 W11162440 (Control)
Near Roanoke, VA 24019
Chris S.
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "I installed The compressor, evaporator and charge the unit with 6 ounces of 134A. All operations check ok. I also installed the spacer on the pantry door switch"
Near Blacksburg, VA 24060
Chris S.
Job Details: 07/24/2020
DRYER SAMSUNG DV365ETBGWR/A3 The tensioner pulley is bad; ordrng 1 DC93-00634A (TENSIONER PULLEY )
Near Christiansburg, VA 24073
Uriah B.
Job Details: 07/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Unit is empty currently. Office did not answer call because they are not open until 9am. Will need to reschedule. Please make a two count.; saved tckt
Near Hollins, VA 24019
Uriah B.
Job Details: 07/24/2020
WASHER MAYTAG MVWX655DW2 "Basket is bouncing back and forth in spin. Needs basket, suspension, and gearcase. ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Suspension) and 1 W11035751 (Gearcase)"
Near San Antonio, TX 78252
Richard G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Replaced filter housing. Tested to complete. Unit is good to go.
Near San Antonio, TX 78244
Steven G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV05 "Checked refrigerator found door handle on refrigerator side came loose reattached and tightened set screw, tightened other handle set screws all handles are tight and working normal"
Near San Antonio, TX 78209
Shawn W.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "The temperatures were good in the freezer, slightly high in fresh food but within specifications. Client had moved the damper control from coldest to cold to remedy the freezing concerns. I moved it to the middle at recommended position. Ran diagnostics and found no errors. Nothing was blocking the damper. Unit is fully operational."
Near San Antonio, TX 78257
Christian G.
Job Details: 07/23/2020
RANGE KITCHENAID KFGC506JMH00 "Issue stated by customer: wants to confirm end woven is functioning properly. Customer stated it has strange smell and smoke that comes from oven. Tested unit on back, found oil residue since unit is unused. Allowed backs to burn off residue. Kickplate also a little crooked. Checked kickplate bracket to insure proper installation. Unit tests good at this time. Assisted customer in WiFi setup."
Near Selma, TX 78154
Jim G.
Job Details: 07/23/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Replaced magnetron. Issue resolved.
Near San Antonio, TX 78218
Shawn W.
Job Details: 07/23/2020
WASHER MAYTAG MVWX655DW0 "Spoke with the. Lie to and they were not made aware that there would be a service fee for me to diagnosis the unit. Under SB Web there was some indication of some sort of extended warranty with Aaron’s. However, I do not have an authorization."
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 07/23/2020
WASHER WHIRLPOOL LSN2000LW0 "Checked washer found issue with washer is bad timer, spoke to customer about repair cost customer stated they will seek a different route. Collected service call fee. Job complete."
Near San Antonio, TX 78201
Richard G.
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW9150WW01 "Spoke with customer about warranty. We are unable to determine any warranty information on our side, and he has no information about purchase date. States he will just look into getting a new machine."
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 07/23/2020
DRYER WHIRLPOOL WED4850HW0 Replaced timer on dryer due to ongoing time. After replacement unit working as designed. No issues found job complete.
Near San Antonio, TX 78228
Richard G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Replaced wiring harness. Wiring harness had bimetal on it. Tested to complete, unit is good to go."
Near Boerne, TX 78015
Christian G.
Job Details: 07/23/2020
VENTHOODS WHIRLPOOL WVU37UC6FS0 Issue stated by customer: fan blade damaged. Replaced. Unit tests good.
Near Boerne, TX 78006
Christian G.
Job Details: 07/23/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Issue stated by customer: unit not making ice. Previous tech instructed by Techline to replace control board again and icemaker fan. Replaced. Ran unit through ice harvest and fill test. Unit passed, no icemaker error codes. All thermistors and fans pass. C/B from other techs ticket. Part covered under extended warranty and 1yr replacement warranty."
Near San Antonio, TX 78233
S. L.
Job Details: 07/23/2020
DRYER AMANA NED4655EW1 Tested unit found open heating circuit found open thermal cutoff used 279816 replaced thermostat and cutoff tested all operations normal. Advised of survey.
Near San Antonio, TX 78254
Justin
Job Details: 07/23/2020
DRYER WHIRLPOOL WED5000DW2 Found a bad heating element on unit. Replaced and tested to complete.
Near San Antonio, TX 78240
Steven G.
Job Details: 07/23/2020
WASHER MAYTAG MVWB765FW3 "Wasted Trip, Wasted Trip"
Near San Antonio, TX 78245
Richard G.
Job Details: 07/23/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Checked bake element, it is working normally. Issue is actually with the sensor. Oven is preheating to 350 degrees, but actual temperature readings show about 250. Ordering sensor.; ordrng 1 W10859573 (sensor)"
Near Castroville, TX 78009
Justin
Job Details: 07/23/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Need to order console ui and control board for display issues. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11428583 (CONSOLE UI)
Near San Antonio, TX 78254
Justin
Job Details: 07/23/2020
WASHER WHIRLPOOL WTW4855HW1 "No codes were stored, testing in diagnostics. All test passed, ran a calibration on unit. Went over settings with customer."
Near San Antonio, TX 78221
Ezequiel V.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW Checked refrigerator found evaporator frozen over ordering motor evap and harness due to fan not turning on and harness includes heater. ; rqstng P&A on 1 13062901 (motor-evap) and 1 W10290745 (harns-wire)
Near San Antonio, TX 78223
Steven G.
Job Details: 07/23/2020
WASHER AMANA NFW5800HW0 "Checked washer found fault code F0 E1 cleared code ran test cycles everything checked ok, advised customer to cut back on soap and everything should work properly"
Near San Antonio, TX 78261
Jim G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced icemaker. Issue resolved.
Near Boerne, TX 78015
Christian G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM00 "Issue stated by customer: unit not cooling/no power to RC side. Arrived at home and unit was unplugged. Customer informed me there was ice build up in freezer section and lights went out in RC side along wi5 cooling issues. Plugged unit in, UI came on, freezer lights started. Compressor didn’t turn on, RC side had no power. No continuity through plug. Ordering Plug harness, Control box and evap harness as precaution. Collected s.call via cash.; ordrng 1 W10805739 (harns-wire) and 1 W11203924 (contrl-box) and 1 W11405276 (FREEZER HARNESS)"
Near San Antonio, TX 78223
Steven G.
Job Details: 07/23/2020
DRYER MAYTAG MGDX655DW2 Checked dryer found bearing on the front tub out of place adjusted ran unit everything is working normal now
Near Boerne, TX 78006
Christian G.
Job Details: 07/23/2020
ICEMAKER (STANDA KITCHEN AID KUIX505ESS1 Issue stated by customer: icemaker not making ice. Found unit gunned up and warm. Informed customer of cleaning cycles. Previously found bad thermistor through diagnostic cycle. Replaced and had customer run cleaning cycle prior to ice making. Ran unit through diagnostics again and no error codes present. Unit tests good. Collected 127.69 via card.
Near Converse, TX 78109
S. L.
Job Details: 07/23/2020
DRYER MAYTAG MEDC215EW1 "Found open circuit in heating circuit found open thermal cut off, replaced cut off and thermostat tested all operations normal. Advised of survey."
Near Atascosa, TX 78002
Justin
Job Details: 07/23/2020
REFRIGERATOR SAMSUNG RF28HFEDTSG "Dispenser sent is wrong unit for this model, DA97-13809G is correct model. ; ordrng 1 DA97-13809G (DISPLAY CONSOLE )"
Near La Vernia, TX 78121
Steven G.
Job Details: 07/23/2020
DRYER MAYTAG MEDC215EW1 "Checked dryer found unit not running checked and found bad thermal fuse, checked thermostats and found element shorting out on cabinet, replaced fuse and element ran and tested ok.; used 1 279838 (ELEMENT), and 1 WP3392519 (FUSE) from stock"
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 07/23/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HB2 "Checked microwave found humidity sensor test failure ordering sensor to resolve issue, ordering main board just in case. Customer will not be available until Wednesday the 29th; ordrng 1 W10833858 (sensor) and 1 W11044727 (cntrl-elec)"
Near San Antonio, TX 78238
Richard G.
Job Details: 07/23/2020
WASHER MAYTAG MVWC565FW2 This washing machine is no longer here. The customer says it was taken away and replaced with a new one today. Closing job.
Near San Antonio, TX 78245
Justin
Job Details: 07/23/2020
REFRIGERATOR MAYTAG MSS25N4MKZ "Plugged fridge in, unit started cooling immediately. Will need to check back in 24 hours to ensure it is reaching correct temps. ; schdld next appmnt for 7/24 FRI !"
Near San Antonio, TX 78254
Richard G.
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Customer complaint is that the unit has stopped cooling on both compartments. Found evaporator covered in ice. Will need evap motor and harness. Customer strongly requesting tomorrow appointment. Parts are in warehouse, spoke with Darby and ok to schedule for tomorrow.; ordrng 1 W11405276 (HARNESS) and 1 WP2315549 (evap fan motor)"
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 07/23/2020
MW-HOOD COMBO AMANA AMV2307PFB3 "Replaced filter due to short at filter grounding out, after replacement plugged unit into wall fuse popped spoke to jk from techline advised to replace door switches ordering door switch.SR7728353222; ordrng 1 W11219774 (interlock) and 1 W11219776 (interlock)"
Near San Antonio, TX 78220
Ezequiel V.
Job Details: 07/23/2020
DRYER MAYTAG MEDC215EW1 While replacing motor on dryer found blower wheel seized up to motor unable to removed order8ng blower wheel to resolve issue.; ordrng 1 694089 (sub 279711)
Near San Antonio, TX 78217
Shawn W.
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL WDF330PAHB1 "Found that the drain hose was not fully looped up. I corrected that. However, the unit would still not drain efficiently if at all. I cleared out the remaining water with my wet vac. Replaced drain pump and discovered that the drain hose is pretty long and was looped multiple times on the left side under the dishwasher. Advised the client to consider shortening. Unit fully operational."
Near Helotes, TX 78023
Richard G.
Job Details: 07/23/2020
WASHER MAYTAG MVWB750YW0 "Customer complaint is that the unit will display an oL code no matter what wash cycle is used. Entered diagnostics and found no error codes. Unit went through tests C0 and C1. C1 ran until the unit was about 3/4 of the way full, then stopped and gave the oL code. Unit likely has an issue with the suspension or the gearcase. Quoted customer cost of both repairs. Customer wants to proceed with the suspension. Collected service call fee."