We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Schertz, TX 78154
Zachary
Job Details: 10/20/2021
Checked range, replaced missing oven rack. Trim on front panel was sticking out ever so slightly. Tightened screws and had improvement panel is within factory parameters. Range is looking as designed. Unable to test range since is in new factory build home and does have connection to test functionality.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78239
Zachary
Job Details: 10/20/2021
Replaced actuator, calibrated and tested washer. No other issues or error codes found, washer is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Antonio, TX 78232
Zachary
Job Details: 10/20/2021
Checked dishwasher, found F8E4- float switch open, F9E2- drain electrical problems, FAE2- vent max electrical. Tested dishwasher after deleting errors and it performed as designed. Saw no leaking under dishwasher into float switch pan. Customer will start putting wash tablets in tub to prevent over suds. Ordering float switch, vent assembly and console because it started peeling again.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78247
Zachary
Job Details: 10/20/2021
Returned to customers house to replace vent. Installed new vent and ran the diagnostics cycle then tested no error codes. Everything is working as designed. Educated customer on proper loading and optimum ways to get best wash.
We serviced a
WHIRLPOOL VENT HOOD
Model WVU37UC0FS0
Near San Antonio, TX 78253
Sebastian
Job Details: 10/20/2021
Found that there was foil tape which was pinging against the fan. Made adjustment unit good to go
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/20/2021
Tested unit. Intermittent issues where UI will not accept selections. Could not enter diagnostics. Will need new control. Door strike also damaged. Will replace.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JB0
Near Converse, TX 78109
Chris S.
Job Details: 10/20/2021
Call partner team Sr 7731888868 leanne said everything is covered cuz its a functional issue. Replaced cooktop tested unit everything working properly.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Boerne, TX 78006
Colton B.
Job Details: 10/20/2021
Issue is that the dryer does not finish the cycle. Called techline (SR: 7732035668) who said that it sounds like the motor is overheating. Ordering new motor for unit, part will need authorization from Lowes.
We serviced a
SAMSUNG DRYER
Model n/a
Near Boerne, TX 78015
Colton B.
Job Details: 10/20/2021
Customer complained of no heat in dryer. Finding issue to be a bad heating element. Ordering new assembly and returning.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Victoria, TX 77904
Michael
Job Details: 10/20/2021
Its not dry per customer. F9E1 long drain error code, cleared error code and tested the drain pump, it activated but shut off right away. I looked underneath and the wire had come loose at the drain pump connector again, I redid the repair and was able to crimp it pretty good, pulled on it a couple of times, its holding in place. Tested the drain pump manually several times to make sure the wires stay in place, calibrated and performed a diagnostics test, completed with no issues or error codes. Activated the drain pump again and it was starting to act up, looked underneath the wire came loose again. Ordered the lower harness and rescheduled the customer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Corpus Christi, TX 78418
John L.
Job Details: 10/20/2021
Spoke with customer, explain to customer and I wouldnt be able to do job as the tank of acetylene that I recently purchased will not open. Call explaining this issue to customer, customer has informed me that unit has completely stopped working. Found the compressor is no longer coming on and has seized. Compressor will most likely need to be replaced. Will now need Compressor to resolve this issue.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Portland, TX 78374
John L.
Job Details: 10/20/2021
Inspected unit, found issue to be with suspension. Replace suspension on this unit and issue has been resolved.; used 1 W11130362 (SUSPENSION) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Mathis, TX 78368
Adam
Job Details: 10/20/2021
Customer complaint of unit not washing. Inspection of unit shows error code for motor fault. Further inspection shows belt has come off motor and fly wheel which in turn is not allowing motor to register. Reattached belt calibrated unit ran verification cycle issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Corpus Christi, TX 78418
Adam
Job Details: 10/20/2021
Customer complaint of unit shaking badly during spin cycle. Inspection of unit shows tub is extremely bouncy. Replaced suspension and tested unit unfortunately this has not resolved issue. Will need to replace both gear case basket and cam to resolve issue.
We serviced a
WHIRLPOOL OVEN
Model IBS550DS01
Near Beeville, TX 78102
John L.
Job Details: 10/20/2021
Inspected unit, checked heating cycle of unit. Unit will get up to temperature, once the temperature is achieved unit attempts to cycle but sales to route to raise temperature more than a few degrees then steadily drops throughout cycle. Control board on this unit will need to be replaced to resolve this issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Corpus Christi, TX 78415
Adam
Job Details: 10/20/2021
Service pointer W11550688. Sr# 7732042502. Because this is an ongoing issue I contacted tech line to troubleshoot the issue after running through diagnostic test it was determined that the service pointer would be directly related to the issue we are having. Service pointer is instructing me to order a clip that will more securely hold thermistor into place. I relayed this customer the information that was given to me from whirlpool and she says to go ahead and place the order for the clip. Order thermistor clip to resolve issue.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Corpus Christi, TX 78404
Adam
Job Details: 10/20/2021
Sr#7727376665. Arrived at location but unfortunately conditions of this home are disgusting. I think contacts whirlpool third-party insurance and relay the information as well as emailed them several pictures of the condition of the home. SR number above issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near George West, TX 78022
John L.
Job Details: 10/20/2021
Installed components, re-calibrated and tested. Issue has been resolved.
We serviced a
AMANA DRYER
Model NED4655EW
Near Corpus Christi, TX 78408
Adam
Job Details: 10/20/2021
Customer complaint of unit taking repeated cycles in order to dry. Inspection of unit shows good voltage as well as good temperature. Issue with the unit is exhaust pictures in SD-QuickPic vent hose is almost pinched off completely shut. If I see customer on correct installation of hose and proper set up. Issue resolved
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Victoria, TX 77901
Michael
Job Details: 10/20/2021
It wont drain per customer. F7E5 shifter fault error code, cleared error code, tested the agitation and spin cycles manually, all working normal, tachometer test past. Calibrated and performed a diagnostics test, completed with no issues or error codes. I looked underneath and made sure all connections were good. The appliance has never been tested at the customer location tied in, its at the store today. I started a regular wash cycle to see if it would advance properly, it filled and went to wash, started to agitate and stopped, then sounded like it wanted to spin and did nothing else didnt advance and left tub full of water. Canceled the wash cycle and it drained all the water. The actuator has been changed out and does what it supposed to, the control isnt reading the shifter motor when it reaches home, ordered the control, please reschedule when the part comes in.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Victoria, TX 77901
Michael
Job Details: 10/20/2021
Wont dry per customer. F5E2 door stuck closed, possibly due to the customer rewashing without opening the door, also the reservoir for the rinse aid has never been filled, advised the customer it needs to be filled at all times to help the drying/spotting. Ran a diagnostics test, completed with no issues or error codes, the appliance is heating and working normal
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Mathis, TX 78368
Adam
Job Details: 10/20/2021
Unfortunately after installing new HMIN testing unit interface stopped responding and then started flashing error code for heater relay. Unplug unit then reapply power still same error code for heater relay. Did suggested testing on heating element test inconclusive. Replaced control and heating element to resolve issue.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Kenedy, TX 78119
Michael
Job Details: 10/20/2021
Back left element not working per customer. No error codes, all the elements are working normal except the back left, the switch is not the issue, element needs to be replaced. Im not sure why I wasnt sent out with the element, we have one in stock. Its a long way out here without the part when the customer told us what the problem was. Whats really going on? Ordered the part and rescheduled the customer.
We serviced a
ROPER WASHER
Model RTW4640YQ
Near Odem, TX 78370
John L.
Job Details: 10/20/2021
Installed components, ran a few tests. Unable to find a leaking issue. Issue on this unit has been resolved
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kenedy, TX 78119
Michael
Job Details: 10/20/2021
Wont drain per customer. F8E1 no fill/long fill, F7E6 motor fault error codes, cleared error codes, the cold side doesnt have good water pressure, good house pressure, installed valve from TS. I also looked underneath and found the clutch pulley was rubbing on the shield, there was no damage, raised the legs and leveled the appliance. Calibrated and performed a diagnostics test, completed with no issues or error codes, advised the customer to lower the drain line to al least 36 inches, its at 48 inches, the appliance is working normal ; used 1 W11210459 (Valve) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Boerne, TX 78006
Colton B.
Job Details: 10/19/2021
Last trip found faulty control. Replaced control, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near San Antonio, TX 78266
Zachary
Job Details: 10/19/2021
Checked unit was never fixed under Authorization. Authorization has been used already. Called partner team and spoke to Lexus got parts Authorization. Will need to be scheduled since it is SS. Messaged NR of situation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78211
Jesus C.
Job Details: 10/19/2021
Tested unit. Restriction still in freezer evaporator. Will need to replace evaporator. Evaporator covered under sealed system warranty from manufacturer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Universal City, TX 78148
Chris S.
Job Details: 10/19/2021
Upon arrival customer stated that they do not need to service another company went out and fix the refrigerator
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kerrville, TX 78028
Colton B.
Job Details: 10/19/2021
Installed shield.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Kerrville, TX 78028
Colton B.
Job Details: 10/19/2021
Issue was a leaking dishwasher. Finding issue to be seals on heating element were bad. Replaced heating element, unit tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78216
Zachary
Job Details: 10/19/2021
Checked dishwasher Found F6E1, user interface; no response from ACU deleted and ran diagnostic cycle. Tightened up element nuts and tested , no leaking. After test checked for errors found F10E1- vent electrical problem. Opened dishwasher and checked for loose connections. All good. Cleared error code. Tested again no issues error codes, dishwasher is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near San Antonio, TX 78250
Sebastian
Job Details: 10/19/2021
Found that the dispenser is not working correctly unit will not take a rinse aid and feed it into the dispenser it only sits in the Cap portion
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS02
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/19/2021
Complaint is screen froze and time wont stay correct. F6E4 error code. Will need to replace control and UI
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/19/2021
Tested unit. Ice maker not harvesting. Will need new ice maker.
We serviced a
ROPER DRYER
Model RED4516FW0
Near Converse, TX 78109
Zachary
Job Details: 10/19/2021
Checked dryer, dryer was not heating. Found air restriction in vent line. Cleared it. Tested all thermosats and thermal fuse. Checked good. Installed missing terminal block cover. Tested when dryer was back in place and no longer heating again. Discovered bad outlet, preventing dryer from getting proper 240v when plugging on all the way.. Recommended to get licensed electrician to replace outlet and get hard shell vent hose.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Bulverde, TX 78163
Jim G.
Job Details: 10/19/2021
Replaced the ACU control however the facia did not include control. Ordering control and latch as the machine is essentially in the same state it was to begin with.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Universal City, TX 78148
Chris S.
Job Details: 10/19/2021
Replace control board tester unit got no air codes everything working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78254
Sebastian
Job Details: 10/19/2021
Found that unit was in the crushed ice mode at the time customer is having issue where the chute in the door is filling up with ice and found that the flapper on the ice bin mechanism was wedged open after taking ice bin out shaking ice around was able to clear the ice bin and mechanism is functioning as it should explain to customer when using crushed ice mode theres a high chance that this mechanism can get jammed up it is good practice to push regular size cubes out after crushed ice mode at the end of the day
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near San Antonio, TX 78232
Chris S.
Job Details: 10/19/2021
Replaced parts per last tech. Right side is working correctly. Left side still not working properly so reordering left adjuster.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/19/2021
Replaced all parts. Issue is resolved.
We serviced a
KITCHEN AID COOKTOP ELECTRIC
Model KICU569XSS
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/19/2021
I verified a possible UI issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB03
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/19/2021
Verified a fault overload relay. Replaced start device assembly. Issue is resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kerrville, TX 78028
Colton B.
Job Details: 10/19/2021
Issue was leaking dish washer. Found vent gasket to be leaking and out of position. Put gasket in correct position and silicon on top.
We serviced a
JENN-AIR ICEMAKER (STANDA
Model JIM158XYRS2
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/19/2021
Customer requested reschedule.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near San Antonio, TX 78204
Chris S.
Job Details: 10/19/2021
Customer stated that ice was very thin found issue to be valve was barely turned on. Turn the water valve on all the way test the unit everything working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Randolph Air Force Base, TX 78150
Zachary
Job Details: 10/19/2021
Checked refrigerator, found it not cooling. Changed out starter since it would kick compressor on but would only stay on for about 5 seconds and go off. Seemed to be working and staying on but kicked off after about a minute. Ordering control to potentially resolve issue. If not we have a SS issue.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/19/2021
Dryer not heating. Found bad thermal cut off. Replaced cut off. No further issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Bulverde, TX 78163
Jim G.
Job Details: 10/19/2021
Refrigerator is in an RV. Customer will have to take it back to vendor to have machine extracted and coordinate with us to have it repaired.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bulverde, TX 78163
Jim G.
Job Details: 10/19/2021
I verified proper function. I tested dispenser and heater element. After running service mode the heater reactivated. There appears to be no more issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Boerne, TX 78006
Colton B.
Job Details: 10/19/2021
Ordering part.
We serviced a
AMANA RANGE
Model ACR4303MFW4
Near Sinton, TX 78387
Michael
Job Details: 10/19/2021
It gets the F1E0 error code when it gets to about 180 degrees. I pulled the appliance out and checked the terminal block, found a rat fried to the black terminal, removed the rat, the terminals are in good condition. Installed the control and preheated the oven to 350 degrees, top elements are working normal, the appliance is heating and working normal
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Corpus Christi, TX 78415
Michael
Job Details: 10/19/2021
The dryer isnt heating per customer. She didnt have the contract on hand for the purchase, she called the finance company she got it through Western Finance in Corpus Christi, purchased through Best Buy. I took a picture of the contract, unit shows to be a 2018 model, the customer purchased it 08/26/2021. Tested the voltage at the wall outlet, Im getting 120VAC to each leg but Im not getting 220VAC, the same at the appliance. The customer will need to get a qualified person to correct the problem and the appliance should start heating and working normal.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Corpus Christi, TX 78414
John L.
Job Details: 10/19/2021
Install panel, issue resolved.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Corpus Christi, TX 78412
Adam
Job Details: 10/19/2021
Inspection of unit shows good voltage but receiving error code for internal board failure. Replace control to resolve issues.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Aransas Pass, TX 78336
Michael
Job Details: 10/19/2021
The appliance is here per customer. Turned the appliance on and its not heating. High thermostats and heat element are good, bad fix-thermostat, needs to be replace. Ordered part and rescheduled the customer .
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Aransas Pass, TX 78336
Michael
Job Details: 10/19/2021
Installed the fix-thermostat, the appliance is heating and working normal
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Corpus Christi, TX 78414
John L.
Job Details: 10/19/2021
Installed all components onto unit, issues an unit resolved.
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE500ESS05
Near Rio Medina, TX 78066
Sebastian
Job Details: 10/18/2021
Found that whoever installed the unit had the wiring coat pinched into the plug terminals which was not allowing current to pass through made adjustment customer instruct
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near San Antonio, TX 78223
Chris S.
Job Details: 10/18/2021
Returned to customers house to install new water valve and fix popping noise on door. Installed water valve and no longer had leak. Plastic on door was bent so bent back and it resolved the noise issue. Job complete
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Bandera, TX 78003
Sebastian
Job Details: 10/18/2021
Replace the gear case in the tub to resolve issue found that unit was still screeching replace the controls this seem to resolve issue cannot make unit screech
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WFE525S0JS0
Near Converse, TX 78109
Chris S.
Job Details: 10/18/2021
Returned to replace wire harness & heating element. Installed both new parts and everything then started working properly. Heating element turned on. Job complete
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS03
Near Converse, TX 78109
Chris S.
Job Details: 10/18/2021
Returned to install light on microwave and thermostat fuse on oven. Installed both parts and tested as needed. Oven heated correctly without any issues. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near San Antonio, TX 78221
Chris S.
Job Details: 10/18/2021
Returned to customers house to replace suspension. Installed new suspension and tested through diagnostics. Washer performed correctly without any shaking or unnecessary movement. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEP01
Near Boerne, TX 78006
Colton B.
Job Details: 10/18/2021
Issue is a freezer not defrosting. Ordering new defrost sensor as well as defroster and control as contengencys. Will call customer when parts come in.
We serviced a
MAYTAG WASHER
Model MHW8630HC2
Near Boerne, TX 78006
Colton B.
Job Details: 10/18/2021
Issue was a noisy washer and LF error code replaced shocks and valve, unit tested.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Boerne, TX 78006
Colton B.
Job Details: 10/18/2021
New drain pans were warped out of the box, reordering kit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near San Antonio, TX 78201
Sebastian
Job Details: 10/18/2021
What is the heater UI and control as per tech line tested unit customer to monitor
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE500EBS02
Near Boerne, TX 78006
Colton B.
Job Details: 10/18/2021
Issue was control/UI error codes. Replaced all controls and UI to resolve issue. Unit tested good.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0AS03
Near Boerne, TX 78006
Colton B.
Job Details: 10/18/2021
Issue was no power to oven. Replaced thermal fuse, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Boerne, TX 78006
Colton B.
Job Details: 10/18/2021
Ice maker ordered was wrong for unit. Reordering correct ice maker.
We serviced a
KITCHEN AID VENT HOOD
Model KVWB606HBS0
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/18/2021
Replaced all ordered parts one by one. Unit still will not respond to user input. Only thing I can think of is bad UI going to reorder a new one.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0HS02
Near Schertz, TX 78154
Chris S.
Job Details: 10/18/2021
Returned to customers house to replace latch on oven. Replaced latch and tested by opening and closing oven door with new latch. Everything functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cibolo, TX 78108
Chris S.
Job Details: 10/18/2021
Returned to customers house to replace adapter with harness and deli door drawer. After instillation of new parts tested and everything is functioning properly and working as needed. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/18/2021
Complaint is washer didnt spin out a load of sheets. Tested unit. F0E5 error code. Off balanced load caused unit to not complete spin cycle. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near San Antonio, TX 78229
Jesus C.
Job Details: 10/18/2021
Tested unit. No frost pattern. Compressor is running. Installed new dye drier. Vacuum and recharge unit. Good frost pattern. No further issues. Job complete.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KEMS308SSS05
Near San Antonio, TX 78232
Jim G.
Job Details: 10/18/2021
I am reordering fan and control as a precaution.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near San Antonio, TX 78259
Jim G.
Job Details: 10/18/2021
I verified ice lodge in ice maker. I was able to clear the obstruction and resolved issue.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near San Antonio, TX 78260
Jim G.
Job Details: 10/18/2021
Replaced door, gasket and added nameplate. Issue is resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near San Antonio, TX 78260
Jim G.
Job Details: 10/18/2021
Replaced all parts sent per previous techs finding. Issue is resolved.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near San Antonio, TX 78248
Jim G.
Job Details: 10/18/2021
I verified a faulty compressor. It is audibly failing.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS2
Near San Antonio, TX 78230
Jim G.
Job Details: 10/18/2021
All,parts were replaced on previous visit. I returned to simply make sure the machine was aligned properly in the cavity.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIC15PLTS1
Near Shavano Park, TX 78230
Jim G.
Job Details: 10/18/2021
Ive replaced the bin thermistor. Issue appears resolved.
We serviced a
JENNAIR DISHWASHER
Model JDB9800CWX2
Near San Antonio, TX 78257
Jim G.
Job Details: 10/18/2021
Replaced control panel and tested thoroughly. Issue is resolved.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Alice, TX 78332
Adam
Job Details: 10/18/2021
Installed new consul tested unit issue resolved
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Alice, TX 78332
Adam
Job Details: 10/18/2021
After installing components and actually getting to run diagnostic now receiving error code for both water valve and lid lock. Will need to replace lid lock and valve to resolve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Sinton, TX 78387
John L.
Job Details: 10/18/2021
Inspected unit, icemaker stuck and will not turn. Replaced icemaker, issue remains and icemaker still will not turn. Put unit into diagnostic mode ran a few tests, found no power coming from board to icemaker. Will need to replace board to resolve issue.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Corpus Christi, TX 78408
John L.
Job Details: 10/18/2021
Found issue to be with idle arm, replaced and tested. Issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Corpus Christi, TX 78415
John L.
Job Details: 10/18/2021
Inspected unit, found issue to be with icemaker tray. Icemaker container was not placed in properly, made adjustments and Unit is now dispensing ice. Issue resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Kingsville, TX 78363
Adam
Job Details: 10/18/2021
Customer did not know that unit was out of warranty and decided to cancel service call.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Kingsville, TX 78363
Adam
Job Details: 10/18/2021
Install components ran verification/calibration cycle issue resolved
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Corpus Christi, TX 78418
John L.
Job Details: 10/18/2021
Installed and resolved.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Corpus Christi, TX 78414
John L.
Job Details: 10/18/2021
F1E0 control failure. No other issues found on unit. Replace board to resolve issue.
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Corpus Christi, TX 78414
John L.
Job Details: 10/18/2021
Installed belt, tested after installation. Issue has been resolved.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near San Antonio, TX 78260
Douglas H.
Job Details: 10/15/2021
Customer call back in for cooling issues. Checked pressures. Pressure readings indicating a leak in SS. Check unit over to find leak coming from factory welds on dye drier. Replaced drier to resolve the issue. Vacuumed unit, held vacuum. Charged unit. Held charge. Unit began cooling immediately upon testing. No further issues at this point. Advised customer to monitor through the weekend.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Boerne, TX 78006
Douglas H.
Job Details: 10/15/2021
Customer called in stating unit still not cooling. Checked pressures. Pressures indicating a leak. Checked for leaks. Found leak in evaporator. Ordering evaporator and couplers to resolve this issue. Pushed through due to no cool;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78247
Jim G.
Job Details: 10/15/2021
I verified faulty icemaker but the icemaker sent was defective.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near San Antonio, TX 78261
Jim G.
Job Details: 10/15/2021
Replaced magnetron and diode. Issue is resolved.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508ESS1
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/15/2021
I replaced the water valve on the unit and tested with both filter out and filter in. The water filter housing is working as designed and was not damaged by the clone water filter but likely caused the damage to the water valve. The water valve on this unit has a built in pressure regulator which developed to much pressure. I removed the new water valve and reinstalled the bad valve and reassembled the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Antonio, TX 78245
Sebastian
Job Details: 10/15/2021
Icemaker assembly broken again explain to customer that these units dont exactly have the most stout style of icemaker. I designed the unit twist itself to drop the ice. Double checked harvest feature and water function unit working as it should found that there might be future damage to the hinge wiring found cover broken wiring still good made repair instructed customer to observe hinge as well