We serviced a
JENNAIR DISHWASHER
Model JDB9800CWX2
Near San Antonio, TX 78257
Jim G.
Job Details: 10/18/2021
Replaced control panel and tested thoroughly. Issue is resolved.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Alice, TX 78332
Adam
Job Details: 10/18/2021
Installed new consul tested unit issue resolved
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Alice, TX 78332
Adam
Job Details: 10/18/2021
After installing components and actually getting to run diagnostic now receiving error code for both water valve and lid lock. Will need to replace lid lock and valve to resolve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Sinton, TX 78387
John L.
Job Details: 10/18/2021
Inspected unit, icemaker stuck and will not turn. Replaced icemaker, issue remains and icemaker still will not turn. Put unit into diagnostic mode ran a few tests, found no power coming from board to icemaker. Will need to replace board to resolve issue.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Corpus Christi, TX 78408
John L.
Job Details: 10/18/2021
Found issue to be with idle arm, replaced and tested. Issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Corpus Christi, TX 78415
John L.
Job Details: 10/18/2021
Inspected unit, found issue to be with icemaker tray. Icemaker container was not placed in properly, made adjustments and Unit is now dispensing ice. Issue resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Kingsville, TX 78363
Adam
Job Details: 10/18/2021
Customer did not know that unit was out of warranty and decided to cancel service call.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Kingsville, TX 78363
Adam
Job Details: 10/18/2021
Install components ran verification/calibration cycle issue resolved
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Corpus Christi, TX 78418
John L.
Job Details: 10/18/2021
Installed and resolved.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Corpus Christi, TX 78414
John L.
Job Details: 10/18/2021
F1E0 control failure. No other issues found on unit. Replace board to resolve issue.
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Corpus Christi, TX 78414
John L.
Job Details: 10/18/2021
Installed belt, tested after installation. Issue has been resolved.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near San Antonio, TX 78260
Douglas H.
Job Details: 10/15/2021
Customer call back in for cooling issues. Checked pressures. Pressure readings indicating a leak in SS. Check unit over to find leak coming from factory welds on dye drier. Replaced drier to resolve the issue. Vacuumed unit, held vacuum. Charged unit. Held charge. Unit began cooling immediately upon testing. No further issues at this point. Advised customer to monitor through the weekend.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Boerne, TX 78006
Douglas H.
Job Details: 10/15/2021
Customer called in stating unit still not cooling. Checked pressures. Pressures indicating a leak. Checked for leaks. Found leak in evaporator. Ordering evaporator and couplers to resolve this issue. Pushed through due to no cool;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78247
Jim G.
Job Details: 10/15/2021
I verified faulty icemaker but the icemaker sent was defective.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near San Antonio, TX 78261
Jim G.
Job Details: 10/15/2021
Replaced magnetron and diode. Issue is resolved.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508ESS1
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/15/2021
I replaced the water valve on the unit and tested with both filter out and filter in. The water filter housing is working as designed and was not damaged by the clone water filter but likely caused the damage to the water valve. The water valve on this unit has a built in pressure regulator which developed to much pressure. I removed the new water valve and reinstalled the bad valve and reassembled the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Antonio, TX 78245
Sebastian
Job Details: 10/15/2021
Icemaker assembly broken again explain to customer that these units dont exactly have the most stout style of icemaker. I designed the unit twist itself to drop the ice. Double checked harvest feature and water function unit working as it should found that there might be future damage to the hinge wiring found cover broken wiring still good made repair instructed customer to observe hinge as well
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Converse, TX 78109
Chris S.
Job Details: 10/15/2021
Customer stated that after she pulled drain hose back underneath the sink everything started working but she wanted me just to over check everything and make sure everything was good. Did diagnostic test check everything out everything working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78239
Chris S.
Job Details: 10/15/2021
Replaced UI board tested unit everything working properly.
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI95X15HZ00
Near San Antonio, TX 78216
Chris S.
Job Details: 10/15/2021
Customer stated icemaker was making too much ice. Found issue to be faulty thermostat bin.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Selma, TX 78154
Zachary
Job Details: 10/15/2021
Checked found ice maker stuck and inlet tube for ice maker frozen. Unfroze inlet tube and replaced ice maker. Tested 5 harvest cycles to be sure tube was completely thawed. Ice maker is working properly. Refrigerator is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model GU980SCGS2
Near San Antonio, TX 78209
Zachary
Job Details: 10/15/2021
Found control locked on control lock and continuously blinking. Tried to unlock control and no change. Circulated power with no changes. Control panel and control boards are discontinued. Customer is going to look at new dishwashers. Recommended some good ones to look for.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS01
Near San Antonio, TX 78254
Sebastian
Job Details: 10/15/2021
Replace consul and control testing good no error codes being reproduced . Unit is covered by actual good day and one year extra warranty through ELW program
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Alamo Heights, TX 78209
Zachary
Job Details: 10/15/2021
Checked new drum before taking old one out and found dented and warped. No promise it will perform any better than existing. Showed staff and ordering new drum.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near San Antonio, TX 78209
Zachary
Job Details: 10/15/2021
Ordered wrong part for some reason. Most likely had backed out engineering codes to look at all service pointers for this model. Part is in stock will return as follows.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78234
Sebastian
Job Details: 10/15/2021
Replace the clutch control and slider unit good to go
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near San Antonio, TX 78263
Zachary
Job Details: 10/15/2021
Checked everything I could think of and only action at all from dryer is light and switch for door. Checked all sensors. Called tech line and spoke to Steve SR#7732000204 checked timer, push to start switch thermal fuse. After checking timer found motor. Forgot that I installed timer from truck stock. Sounds of bad motor while on tech line was actually steamer option activating. Reinstalled old timer and went over steps Steve had me do and determined bad timer. Found no voltage at S2 & T1. Timer I installed was for a different model. Ordering timer, motor and harness for contingency.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF305ESS00
Near San Antonio, TX 78216
Chris S.
Job Details: 10/15/2021
Replaced valve still not getting any water. Found issue to be faulty water filter housing. Ordering part.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QTX04
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/15/2021
Our customers temperatures are at -11 degrees F in the FC and 34 F in the RC. They have had intermittent warming up to 55 F and slight warming in the FC. They have rebooted the unit numerous times which has fixed the problem temporarily. There is no LED failure detected on the invertor box. I contacted Ed, Senior Technician at Whirlpool to go over my findings. We both agreed that the unit is working as designed and that digital thermometers are not recommended for accurate measurements. We will have to monitor the unit. Ed did not recommend new control
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near San Antonio, TX 78222
Chris S.
Job Details: 10/15/2021
Customer stated that icemaker on top and water dispenser not working found issue to be bad dual valve, also lights out. Ordering led module.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Antonio, TX 78244
Zachary
Job Details: 10/15/2021
Customer concern is how hot the oven gets and how it makes the cabinetry hot surround in it and cooktop grates warped. Tested range and it is working as designed. Customer is not used to gas and this style range doesnt have much insulation to contain. Airflow is normal since gas needs ventilation/oxygen to stay lit. Showed customer how to calibrate and calibrated it -20 degrees since she said it is burning her food. To calibrate you hood bake button down for 5 seconds and this style only has a 30 degree variance high or low in 10 degree increments. Ordering grates to resolve other issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Universal City, TX 78148
Zachary
Job Details: 10/15/2021
Found upper module out in RC. Ordering assembly to resolve issue.
We serviced a
JENNAIR DISHWASHER
Model JDB9800CWS2
Near San Antonio, TX 78216
Shawn W.
Job Details: 10/15/2021
I replaced the user interface. Tested unit. It now fills, washes and drains as designed now. I entered diagnostics service cycle to calibrate.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Schertz, TX 78154
Zachary
Job Details: 10/15/2021
Checked refrigerator, issue is that right RC bottom screw was loose so much that handle pops out. Customer tried to tighten themselves. I tried with Alan wrench and screw would not thread right. Took impact to it and threaded grabbed. Sured up all other handles. Found no other issues or error codes. Refrigerator is now working as designed.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354ESS3
Near San Antonio, TX 78212
Jim G.
Job Details: 10/15/2021
Spray arm was clogged with food debris. Cleared as a courtesy. Issue is resolved.
We serviced a
MAYTAG MW-HOOD COMBO
Model MMV1175JZ0
Near San Antonio, TX 78222
Chris S.
Job Details: 10/15/2021
Replaced control board tested unit everything working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near San Antonio, TX 78266
Shawn W.
Job Details: 10/15/2021
I replaced the main control and the unit fired up during testing. Unit is now cooling as designed. Advised our customer to wait 24 hours before putting perishables in unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near San Antonio, TX 78254
Colton B.
Job Details: 10/15/2021
Issue was a leaking dispenser. Found leak from water long coming from wall. Tightened that up, resolved that leak. Unit is currently not filling ice maker or dispenser. Finding issue to be a faulty filter housing. While testing ice maker found that it got very hot, indicating a faulty heater. Customer also mentioned a torn gasket. Ordering all necessary parts to resolve issue, will call customer when they get in.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Boerne, TX 78015
Douglas H.
Job Details: 10/15/2021
Customer stated unit bounces around, laundry is smelly. Checked errors found F0E5 off balance and f5e2 lock failure. Ran test mode to check unit. Found primary cause to be damper shocks. During test mode also noticed unit making a squeaking noise. Found to be coming from tub springs. Ordering damper shocks and door lock and springs to resolve the issues. Scheduled for soonest availability. Parts under authorization limit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near San Antonio, TX 78073
Jesus C.
Job Details: 10/15/2021
Tested unit. Not draining. Found bad drain pump. Replaced pump. No further issues. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near San Antonio, TX 78264
Jesus C.
Job Details: 10/15/2021
Tested unit. Found actuator disconnected from cam assembly. Replaced actuator. No further issues. Customer also has complaint that there is not enough water in unit. Good water from hot and cold. Pressure sensor is good. Advised customer is high efficiency and uses less water than previous washers. No further issues. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Pleasanton, TX 78064
Jesus C.
Job Details: 10/15/2021
Installed new compressor and drier. Vacuum unit. Recharged. Ran test 04. Good frost on both evaps. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near San Antonio, TX 78223
Jesus C.
Job Details: 10/15/2021
Customer complaint is unit not producing enough ice. Customer emptied bin. Let unit run for 24 hours. And took a photo of the ice it made. Counted ice cubes in bin. Approximately 115 cubes in 24 hours. Ice bin is full upon arrival. Called tech line. Unit should make ice every hour and half to two hours. Customer uses large cups that hold roughly 40 cubes of ice multiple times during the day. Customer usage exceeds the production of the ice maker. Unit is working as designed. sr 7731998090. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2572VES02
Near San Antonio, TX 78221
Jesus C.
Job Details: 10/15/2021
Installed new housing. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near La Vernia, TX 78121
Chris S.
Job Details: 10/15/2021
Customer stated icemaker was overfilling with water found issue to be water funnel was clogged. Fix funnel tester unit everything working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW
Near Universal City, TX 78148
Chris S.
Job Details: 10/15/2021
Replaced gearcase wash plate, slider and screws. Tested unit everything working properly.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS01
Near Boerne, TX 78006
Douglas H.
Job Details: 10/15/2021
On call ahead customer stated unit making ice but not dispensing. She stated would like me to order the parts since I already know the issue. Ordering auger and shaft to resolve the issue.
We serviced a
JENNAIR COOKTOP GAS
Model JGC9536BDR
Near Boerne, TX 78006
Douglas H.
Job Details: 10/15/2021
Customer stated only one burner igniting. Found cause to failing burner head assemblys. During diagnosis I accidentally dropped something on the bottom right corner of the glass top, cracking the bottom right corner. Gotta research to see if can locate a new glass top as marcone shows it as discontinued. If can find glass top customer wants to proceed with repair.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS550ESS01
Near Boerne, TX 78015
Douglas H.
Job Details: 10/15/2021
Last trip found unit needed new center burner head. Replaced burner head with new screw and didnt over torque screw (per service pointer) to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS04
Near Boerne, TX 78015
Douglas H.
Job Details: 10/15/2021
Last tech found faulty console and humidity sensor. Rediagosed unit to find that the humidity sensor was never plugged in from the factory. Confirmed that console was needed with f6e4 error code. Replaced console to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near San Antonio, TX 78254
Colton B.
Job Details: 10/15/2021
Issue was a frozen floor of freezer. Found frozen over drain hole. Drain tube was not blocked. Finding issue to be an internal collapse of the drain line. Techline Robert verified issue SR 7732003097.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near San Antonio, TX 78253
Colton B.
Job Details: 10/15/2021
Customer reported damaged gasket causing air space when closing the door. Replaced with new gasket and door is closing properly without any air gaps.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Antonio, TX 78253
Colton B.
Job Details: 10/15/2021
Customer issue was that bottom drawer was difficult to use. Found left side not installed properly. Reinstalled drawer correctly, drawer is now functioning correctly. It slides in and out and will hold weight. Customer concerned that the drawer is slightly uneven. Informed customer that this is a cosmetic issue (unit is past 30 day cosmetic warranty) and that she will have to call Whirlpool. Took detailed pictures of the gap in question for Whirlpool to have. As of now however the unit is functional.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB02
Near San Antonio, TX 78245
Colton B.
Job Details: 10/15/2021
Customer reported damaged gasket. Found that damaged gasket was preventing the door from closing properly. Replaced with new gasket and door closed and functioned properly. Job complete
We serviced a
JENN-AIR COOKTOP GAS
Model JGC7636BS00
Near Boerne, TX 78006
Colton B.
Job Details: 10/15/2021
Returned to customers house to install new conversion kit. Unit tested good
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Boerne, TX 78006
Colton B.
Job Details: 10/15/2021
Returned to replace fan motor with harness. Defrosted the freezer and installed new fan motor. Tested appliance and fan did kick on. Everything functioning correctly. Job complete .
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Victoria, TX 77904
Jim
Job Details: 10/15/2021
Customer states that pump quit running, and unit quit running also. Check breaker; breaker was off. Turn breaker on and try to start unit. Unit will not start, indicating bad pump.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Victoria, TX 77905
Jim
Job Details: 10/15/2021
Customer states that washer is dancing around during spin cycle. Check suspension; suspension bad. Install suspension kit from truck stock. Test washer. Educate customer on how to prevent suspension issues.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW06
Near Robstown, TX 78380
John L.
Job Details: 10/15/2021
Installed component, issue resolved.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Aransas Pass, TX 78336
John L.
Job Details: 10/15/2021
Inspected unit, found bad thermostat. Replaced and resolved.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Goliad, TX 77963
Jim
Job Details: 10/15/2021
Customers builder noticed scratches and slight bends around hinges of lower oven door. Customer was unaware of the problem until told. Inspect door (see pics), all damage is cosmetic, should not affect oven operation. Order touch up paint (72032 ) to cover scratches. Customer does not want to take door apart to replace rear panel. Pic of shiny glow is where dent is
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Corpus Christi, TX 78414
Adam
Job Details: 10/15/2021
Installed waterline tested unit issue resolved
We serviced a
AMANA DRYER
Model NED4655EW1
Near Corpus Christi, TX 78412
Adam
Job Details: 10/15/2021
Inspection of unit shows not all connections to heating element were plugged in and secure. Connected timing wire and tested other connections issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Corpus Christi, TX 78413
Adam
Job Details: 10/15/2021
Customer complaint unit stopped in the middle of a fresh cycle and now will not respond to commands. Only error code on unit shows for slow drain. Unfortunately unit will not let me enter a diagnostic cycle or run drain. There is a service Pointer for this unit if both control and interface are to be replaced. Also unit is stuck in the lock position unable to open the lid. Replace interface control drain pump latch and strike to resolve issue.
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Corpus Christi, TX 78413
Adam
Job Details: 10/15/2021
Customer states door handle is broken as well as Long dry times. Replace door handle to resolve broken door. Also as far is dry time to go unit is getting correct voltage and good temperatures. Air flows relatively good but can be improved on advise customer to reposition exhaust hose for dryer and clean out painting. Customer is requesting latest possible appointment
We serviced a
KITCHEN AID RANGE
Model n/a
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/14/2021
Our customer is having a problem with the burner grates wobbling. They are not steady . There is a profound bend on the left side of the cooktop causing a safety and functional problem. The left cooktop will need to be replaced. Part ordered.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Boerne, TX 78006
Douglas H.
Job Details: 10/14/2021
Last trip found leak in evaporator which caused compressor to cease. Replaced compressor and evaporator to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Advised customer of 24-48 cool down period. ; used 1 W10890114 (Coupler), 1 W10890102 (Coupler), and 1 W10890291 (Coupler) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS02
Near San Antonio, TX 78260
Shawn W.
Job Details: 10/14/2021
Our customer needs a new ice maker. Part ordered.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIC15POZT0
Near Comfort, TX 78013
Douglas H.
Job Details: 10/14/2021
Last trip confirmed diagnosis of bad compressor due to leak in evaporator. Replaced both compressor and evaporator to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit functioning as designed now. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Selma, TX 78154
Zachary
Job Details: 10/14/2021
Replaced water fitting assembly and tested. Was getting super low pressure, took water filter out and great pressure. Refrigerator is now working as designed. Recommended to replace water filter.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUID508HPS00
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/14/2021
This unit is in warranty with a DOP of 14June2021. Serial Number is UA1806505. Our customer is having a problem with intermittent power outages to the unit. It can be shaken and it will power up. I removed the unit from the cabinet and removed the back panel to see if the power cord was soundly plugged into the drain pump. It was. I was able to replicate the problem a few times. This unit will need a new auxiliary drain pump. I replaced the drain pump and tested. This unit is now functioning as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/14/2021
I replaced the main control but the unit would not go into DLMS calibration and it would not initiate anything in component activation. I contacted Steve, Senior Technician at Whirlpool Tech Line and we went through thorough grounding tests to see if there was anything causing the improper voltage from the control. The console was operating. I have sent the part back as defective. Lets put our customer in the urgency list.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Castroville, TX 78009
Jesus C.
Job Details: 10/14/2021
Tested unit. Found actuator disconnected from cam assembly. Will need to replace actuator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/14/2021
Tested unit. Could not duplicate any issues. Unit is working properly. Performed customer instruct on proper use and care procedures. Job complete.
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Bulverde, TX 78163
Jim G.
Job Details: 10/14/2021
Scott SR# 7731600884 according to techline this is a cosmetic issue as it does not affect function. However I did replaced the gasket to the affected door.
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Universal City, TX 78148
Zachary
Job Details: 10/14/2021
Checked dryer, located noise coming from blower wheel. Blower wheel is loose and wobbly. Was not able to uncease from drive motor. Having to order drive motor and blower wheel to resolve issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/14/2021
Tested unit. Found actuator disconnected from cam assembly. Replaced actuator. No further issues. Job complete. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KFGD500ESS04
Near Comfort, TX 78013
Colton B.
Job Details: 10/14/2021
Customer reported stove taking 45-1 hour to pre heat. Tested the bottom oven and it functioned fine. Tested the upper oven and didnt get a flame but the igniter did turn on. Suspecting bad gas valves. Will order valve and return when parts arrive.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS03
Near Canyon Lake, TX 78070
Jim G.
Job Details: 10/14/2021
I verified that the control is creating the chime issue. There is a service pointer on the matter which requires a kit. Also I am ordering a bin button for the ice bin which should resolved previous ticket.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS03
Near San Antonio, TX 78260
Shawn W.
Job Details: 10/14/2021
I removed the unit from the cabinetry and removed the front panel, front plate and top. I removed the freezer drawers, shelves and panel to access the evaporator fan. I replaced the
We serviced a
LG DRYER
Model DLEX7177RM
Near Bulverde, TX 78163
Jim G.
Job Details: 10/14/2021
Installed rollers. Issue is now fully resolved.
We serviced a
MAYTAG WASHER
Model MHN33PDCWW2
Near Universal City, TX 78148
Zachary
Job Details: 10/14/2021
Resolved this issue when I was here last week. This unit wasnt dispatched to us yet. Changed the prices to desired amount. Checked and everything is working great on this additional washer. Washer is working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0HS02
Near San Antonio, TX 78260
Shawn W.
Job Details: 10/14/2021
The model number was off by engineering codes. Model Number: WOS51EC0HS02. Serial Number: DA1614440. Our customer provided closing document within warranty. Picture included. This unit is not showing up in entitlements. Our customer had a no heat problem. I found that the installer only had the power cord partially inserted into the 240VAC outlet. The unit was only receiving 120 VAC. The unit would power up but not heat. I fully inserted the power cord into the outlet and tested. This unit is now heating. No errors in diagnostics. Unit is now fully functioning as designed. Customer Instruct.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78260
Shawn W.
Job Details: 10/14/2021
Our customer was having problems with the unit dying. They are using rinse aid. They told me that oddly enough it recently started drying. This model has had a trend in which the unit door latch has been remaking stuck open out of manufacturing. I removed the front panel to ensure that the lid lock is not sticking. This unit is fully operational now. Customer Instruct.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Spring Branch (unincorporated community), TX 78070
Shawn W.
Job Details: 10/14/2021
I replaced the door and gasket and tested the unit. The door was now closing evenly. The previous door obviously had a molding defect. I heat treated the seal and requested that our customer leave the door closed for at least 5 hours to cure. Unit is fully operational now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Bulverde, TX 78163
Jim G.
Job Details: 10/14/2021
Replaced refrigerator door however there is also another issue as well. The filter cover is warped as well and needs to be replaced. ; used 1 WP67006331 (Filter cver) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Bulverde, TX 78163
Jim G.
Job Details: 10/14/2021
I replaced control and dispenser assembly however it appears now the metering pump is intermittently unresponsive. Also the tray appears warped will replace as a precaution.
We serviced a
KITCHEN AID RANGE
Model KFDC558JSS01
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/14/2021
I removed the oven doors, front panel, removed the unit from the cabinet and turned off gas and electrical. Removed all the needed knobs and console. I replaced the left valve manifold, reassembled, reinstalled and tested. The knob is now straight as designed.
We serviced a
WHIRLPOOL COOKTOP GAS
Model G7CG3665XS00
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/14/2021
Customer does not need service.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QKS01
Near Floresville, TX 78114
Chris S.
Job Details: 10/14/2021
Replaced valve and still not getting water to ice maker. Found issue to be faulty water filter housing.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Floresville, TX 78114
Chris S.
Job Details: 10/14/2021
Customer stated that stove would shut off when using oven foundation to be control board. Replace control board test unit everything working properly.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model RBS305PDB14
Near Floresville, TX 78114
Chris S.
Job Details: 10/14/2021
Went to replace control board tester unit it is not working still. Found issue to be user interface. Part is discontinued.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Stockdale, TX 78160
Chris S.
Job Details: 10/14/2021
Play suspension tester unit everything working good do not need cam replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Boerne, TX 78015
Douglas H.
Job Details: 10/14/2021
Customer stated screws came out of door. Verified nothing stripped out, reinstalled screws to resolve that issue. While verifying the screw holes noticed a wire harness in door loose, used wire tie to resolve that issue. Per sb web unit under ELW program. ; used 1 Wp8567668 (Tie-wire) from stock
We serviced a
IKEA MICROWAVE OVEN
Model IMBS104GSS02
Near Kerrville, TX 78028
Colton B.
Job Details: 10/14/2021
Returned to customers house to replace digital screen. Installed new screen and it functioned without any problems. Job complete
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WRQA59CNKZ
Near Ingram, TX 78025
Colton B.
Job Details: 10/14/2021
Returned to replace ice maker for customer. Installed new ice maker and tested as needed. New ice maker functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Schertz, TX 78154
Chris S.
Job Details: 10/14/2021
Customer stated they want us to have the parts for the washer since its making the same issues in time to get them. Ordering control board UI board drain pump and lower harness. Need authorization for parts.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/14/2021
Tested unit. Sump not running. Replaced sump assembly. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/14/2021
Ice maker not running. Replaced ice maker. Called tech line. Found pins on wiring harness from liner popping out of connector. Secured all pins to the connector and secured wiring. Ice maker now running. No further issues. Tested to complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/14/2021
Customer complaint is that there is standing water on some surfaces. Multiple mugs that are upside down have water on top of them. Advised Any recessed surfaces will retain water. Called tech line. Unit is working as designed. Sr 7731989128. Job complete.