Near San Antonio, TX 78209
Ezequiel V.
Job Details: 09/17/2020
RANGE KITCHENAID KFED500ESS01 Checked range found no power coming into range found outlet not giving 240VAC reseated breaker unit began working. Powered on range with no issues. Collected service call fee. Job complete.
Near Castroville, TX 78009
Richard G.
Job Details: 09/17/2020
DISHWASHER KITCHENAID KDTM704ESS0 "Customer complaint is that the detergent dispenser is broken. Verified issue. Need detergent dispenser. Notes say it was checked in yesterday, rescheduled for Thursday.; ordrng 1 W10861000 (detergent dispenser)"
Near San Antonio, TX 78245
Richard G.
Job Details: 09/17/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Replaced blower fan. Blower fan is still only humming. All connections are secure, all voltage readings are within appropriate range. Called techline again, spoke with Adrian, checked voltages across control again. Adrian is referring for lead review. Informed customer Whirlpool will be contacting them shortly for the next steps. SR#7728638344"
Near San Antonio, TX 78253
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Customer stated that the unit is not producing enough ice. Had the same model previously and there was greater ice production. Currently the ice bin is halfway full. Set customer expectations on how often ice harvest should occur. Along with the recommendation to clear ice container completely in the morning and count cube production over 24 hour period.
Near Universal City, TX 78148
S. L.
Job Details: 09/17/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Unit on SB shows DOP 9/8/20 Vent trim was not installed installed vent trim for customer, all operations normal. Unit functions as designed,Install instruct today."
Near San Antonio, TX 78254
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the lights are out in both sections despite purchasing a new light recently. Ordering both LEDs to resolve issue. Collected service call.; ordrng 1 W10515057 (light board) and 1 WPW10515058 (light)
Near Boerne, TX 78006
Douglas H.
Job Details: 09/17/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Unit not washing. Checked for errors. No errors present. Attempted to run diagnostics testing, would fill and could hear the diverter working but motor functionality not present. Finding issue to be electronic control board not send voltage to motor. Per Sb web part still covered under limited part warranty. Quoted 125 plus tax for labor. Customer wanted to proceed with repair. Ordering control to resolve the issue. Customer wanted to pay Sc and labor up front. Collected priority Sc and labor ; ordrng 1 W10854225 (CONTROL)"
Near San Antonio, TX 78256
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR MAYTAG MFI2569VEM Last trip found faulty ice maker. Replaced ice maker to resolve the issue. Ice maker motor rotated to home position and called for water. Unit testing good now. No further issues at this point. Collected P&L.
Near San Antonio, TX 78261
Shawn W.
Job Details: 09/17/2020
WASHER MAYTAG MHW6630HC0 "Replaced drain pump. Ran diagnostics with no errors. Ran Service Test mode, unit is draining."
Near San Antonio, TX 78255
Douglas H.
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW8000DW5 "Upon arrival customer stated needed to cancel service as unit is functioning properly. Stated got a part from Whirlpool, advised to attempt to send it back as it isn’t the correct part for this unit anyhow. No further issues at this point."
Near San Antonio, TX 78264
Ezequiel V.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB03 Checked refrigerator found compressor turning on for 5 seconds then shutting off condenser fan is spinning no issues. Good fan evap ordering start device.; ordrng 1 W10197428 (start device)
Near San Antonio, TX 78257
Douglas H.
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW4855HW1 Last trip found ceased gear case. Replaced gearcase to resolve the issue. Unit testing good now.
Near San Antonio, TX 78253
Richard G.
Job Details: 09/17/2020
RANGE WHIRLPOOL WEG745H0FS1 Replaced oven igniter and burner. Tested to complete. Unit is good to go.
Near Converse, TX 78109
S. L.
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDF320PADB3 Customer states she has extended warranty advised customer to get with warranty provider and have job dispatched under extended warranty so she wont incur any cost.
Near San Antonio, TX 78251
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL ED5FHAXSQ00 "Customer stated that the issue is the water is not dispensing properly. Installed a new filter and the filter filled as well as the dispenser operating normally. Removed the filter and reinstalled it, there was a grinding noise and the water started dispensing intermittently. Removed the filter again and reinstalled it and the unit started dispensing normally. No further issues at this time"
Near San Antonio, TX 78251
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG RF28K9070SRAA "While preparing to replace the ice door, inspection revealed that the flap was still functional. Secured flap in proper position and unit is now testing good with no further issues at this time"
Near San Antonio, TX 78257
Douglas H.
Job Details: 09/17/2020
DRYER MAYTAG MED7230HC0 "Last trip found drum, motor and blower making noise. Replaced all 3 parts to resolve the issue. Unit testing good now with normal noise. Customer approved noise level."
Near Spring Branch, TX 78070
Jim G.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG RF22KREDBS Rady Reference# 08FB43BK400690Z verified kit is needed. ; ordrng 1 DA82-02671A (SERVICE KIT ICEMAKER )
Near Boerne, TX 78015
Douglas H.
Job Details: 09/17/2020
WASHER MAYTAG MVWB855DC3 Upon arrival customer decided to cancel service after hearing the Sc call rate as she thought the unit is under warranty. Explained that the warranty is only good for one year. Decided to not have service at this point. Didn’t collect Sc.
Near Elmendorf, TX 78112
Ezequiel V.
Job Details: 09/17/2020
WASHER MAYTAG MVWB765FW0 Checked washer found washer turning off while in diagnostics ordering control board to resolve issue.good wall power. When in agitation unit would make loud grinding noise ordering gearcase to resolve issue. ; rqstng P&A on 1 W10758828 (valve) and 1 W10868473 (gearcase) and 1 W10894763 (cntrl-elec)
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 09/17/2020
DRYER MAYTAG MED5630HW0 Checked dryer found broken blower wheel loose causing rattle ordering wheel to resolve issue.; ordrng 1 697772 (blower wheel)
Near San Antonio, TX 78232
Jim G.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG RF28HDEDBS Replaced all parts. Issue resolved. No more error codes.
Near Spring Branch, TX 78070
Jim G.
Job Details: 09/17/2020
VENTHOODS UNKNOWN WVU37UC0FS0 Part did not arrive within he box. I have reordered part but please verify that this part is an actual control. ; ordrng 1 W11100652 (buttn-cntl)
Near Converse, TX 78109
S. L.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG DOESNT MATTER Unit is less that 1 year old spoke to customer advised him to get with Samsung directly so it can be serviced by them.
Near San Antonio, TX 78253
Tommy B.
Job Details: 09/17/2020
RANGE WHIRLPOOL WFE320M0JS0 Customer stated the issue was that the unit is completely non-functional. Only thing working at this time is the display. Ordering a wiring harness along with main control to resolve issue.; ordrng 1 W11432194 (WIRING HARNESS) and 1 W11432568 (CONTROL)
Near San Antonio, TX 78253
Richard G.
Job Details: 09/17/2020
MICROWAVE OVEN WHIRLPOOL WMH32519HZ2 Customer complaint is that the light will not shut off. Determined bad control. Ordering control.; ordrng 1 W11333816 (CONTROL ) and 1 W11342846 (CONTROL )
Near Converse, TX 78109
S. L.
Job Details: 09/17/2020
WASHER AMANA NTW4516FW3 Installed new inlet valve reassembled unit tested valves no leaks calibrated unit and ran test cycle all operations normal.
Near La Vernia, TX 78121
S. L.
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KBFN502ESS01 Customer states they have extended warranty advised customer to call extended warranty provder to have call dispatch correctly.
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked refrigerator called techline stated if door has been replaced answer is no, techline wants door replacement ordering door to resolve issue. Ordering both parts that were previously ordered.; ordrng 1 W11130444 (icemaker) and 1 W11202405 (dor-fip)"
Near San Antonio, TX 78259
Shawn W.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced all parts. Unit is now fully functional.
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 09/17/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC7HS03 Checked microwave/oven found unit turning on rotating but not heating found bad magnetron ordering magnetron to resolve issue. Also error code for temp sensor popped while in use rescheduling. ; ordrng 1 W11226473 (MAGNETRON)
Near Selma, TX 78154
Shawn W.
Job Details: 09/17/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 Replaced console. Unit is now fully operational.
Near Universal City, TX 78148
S. L.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found filter housing leaking and pressure low at valve ordered new valve and housing call when parts come in.; ordrng 1 W11194438 (HOUSING ) and 1 WP2300868 (fitting) and 1 WPW10341329 (water valve assy)
Near San Antonio, TX 78214
Jesus C.
Job Details: 09/17/2020
WASHER MAYTAG MHW4200BW0 Installed new pump. No further issues. Tested to complete.
Near La Vernia, TX 78121
S. L.
Job Details: 09/17/2020
WASHER MAYTAG MVWX655DW0 Removed agipeller replaced hub calibrated tested all operations normal.
Near San Antonio, TX 78223
Jesus C.
Job Details: 09/17/2020
DRYER WHIRLPOOL WED4815EW Tested dryer. No heat. Found thermal cutoff was tripped. Reset cutoff. Good heat. No further issues. Job complete.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 09/17/2020
RANGE WHIRLPOOL KDRS467VSS00 Replaced hinges and door latch after replacement tested range found no issues. Unit is working as designed. Job complete. Collected remaining balance.
Near San Antonio, TX 78247
Shawn W.
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW4955HW1 "Called the customer and asked them what was wrong with their washer, she told me she did not know. I said “that is alright I’ll come over to check it out”. When I arrived at the home the customers explained to me they were having a noise problem. Ran diagnostics and received no error codes. Ran automatic test mode and all loads are working as designed. I found a penny stuck between the impeller and the inner drum (picture included). I removed the penny. I explained to the customer that their unit passed all tests and was fine and showed them the penny. They then told me that there was something they saw that was broken under the machine and that it had damaged their floor. I got under the machine with a flash light to observe that there is nothing that is broken on the machine. Had the customer show me where they saw damage and I was told that they did not know because the father, that was not there, had noticed the damage. I did see where there is some da
Near San Antonio, TX 78233
Shawn W.
Job Details: 09/17/2020
DRYER WHIRLPOOL WED9400SWZ "Found that the heating element and circuit is working as designed. The dryer venting from the house needs to be cleared. Our customer explained that they vacuum it out from the outside and it has been awhile. I explained to the, that vacuuming will not pull everything out. I advised them to use a professional. The dryer vent goes straight into a metal sheet and immediately needs to make a 90 degree turn if there even is a turn. I have never seen a vent system like this one. (Pictures included). Unit is fully operational."
Near San Antonio, TX 78216
Jim G.
Job Details: 09/17/2020
MICROWAVE OVEN WHIRLPOOL MT4155SPQ "I verified that the micro switches are not functional. ; ordrng 3 4392027 (switch,micro)s and 1 8184533 (CONTROL PANEL)"
Near San Antonio, TX 78232
Jim G.
Job Details: 09/17/2020
WASHER WHIRLPOOL WTW7500GC2 Bruce # SR 7728819618 verified motor and stator may be at fault. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)
Near San Antonio, TX 78261
Jim G.
Job Details: 09/17/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 No continuity at hidden (upper) bake element. ; schdld next appmnt for 9/21 MON !
Near Boerne, TX 78006
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Last tech found faulty led driver and broken module. Replaced both to resolve the issue. Unit now functioning properly. Customer approved repair.
Near San Antonio, TX 78250
Tommy B.
Job Details: 09/17/2020
RANGE WHIRLPOOL KSEG700ESS0 Called Mark home and spoke to Dave on parts team for assistance with parts research. Ordering a W11107275; ordrng 1 W11107275 (fan-blwr)
Near Helotes, TX 78023
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint is that the unit isn’t dispensing water consistently. Customer also states it is a new filter and when they switch them, they last approximately 2 weeks. Unit dispensing full cup on measured fill without filter and 1/3 cup of water with filter. Called tech line spoke to Leon. SR7728822200 He states that all tests conclude the unit is functioning as designed. Installed new filter for customer to ensure that new filter is installed correctly."
Near San Antonio, TX 78261
Jim G.
Job Details: 09/17/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 No continuity at hidden (upper) bake element. ; schdld next appmnt for 9/21 MON !
Near San Antonio, TX 78250
Tommy B.
Job Details: 09/17/2020
WASHER MAYTAG MVWC565FW2 Customer stated they found water on the floor at conclusion of last wash cycle. No errors in diagnostics. Ran a manual fill test to see if unit was leaking from tub assembly. Unit checked out until manual pump was actuated. Found issue to be caused by drain overflowing along with a leak from the home hot water. Unit tested good with no issues at this time.
Near Schertz, TX 78154
S. L.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived spoke to Manager unit has been off they said possibly cooking issue advised customer to get unit accessible and leave on somit can correctly diagnosed. Rescheduling Monday. Did not collect since they could not find RV.; schdld next appmnt for 9/21 MON !
Near Selma, TX 78154
S. L.
Job Details: 09/17/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HB3 Installed new lower interlock unit works but light flickers when door is open still. Called tech line again spoke to Ed same SR as before he advised me to change control rescheduling Monday; ordrng 1 W10892389 (cntrl-elec)
Near San Antonio, TX 78223
Jesus C.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Installed new heater, fan and icemaker. No further issues. Tested to complete."
Near San Antonio, TX 78222
S. L.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Found leak at discharge line at lockring needs new evaporator called SG to confirm and tech line Andrew Sr number 7728826320 to document rescheduling Monday ; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 09/17/2020
ICEMAKER (STANDA KITCHEN AID KUIC15PRTS2 Replaced thermistor and water level sensor after replacement tested ice maker u it is working as designed as designed no issues. Job complete. Collected service call fee.
Near San Antonio, TX 78259
Jim G.
Job Details: 09/17/2020
DRYER WHIRLPOOL WED4800BQ1 Realigned unit. Issue appears resolved.
Near San Antonio, TX 78222
S. L.
Job Details: 09/17/2020
RANGE WHIRLPOOL WFE505W0HB1 "Found L1 burnt on harness traced wires cook top working but left unit unplugged for safety cannot determine if control needed or not til harness replaced. Advised of pre existing floor damage see picture. Call when part comes in, goods date 9/25/19; ordrng 1 W11416047 (HARNESS)"
Near San Antonio, TX 78258
Jim G.
Job Details: 09/17/2020
REFRIGERATOR MAYTAG MFI2570FEZ06 Verified a loose nut on the auger where co tact is made to ice bi. Tightened. Issue resolved.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 09/17/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Replaced sump, motor wash arm and panel after replacing unit is working as designed no issues. Job complete."
Near Schertz, TX 78154
Shawn W.
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 Appears that the customer never hooked up the drain hose. This will cause it to leak on the left side. This unit has a tight seal and is plastic which prevents leaking from rivets. Unit is fully operational and ready for resale as is.
Near San Antonio, TX 78222
Jesus C.
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Tested dishwasher. Good drain. Good wash. No issues during testing. Unit is working properly. Performed customer instruct on proper use and care procedures. Advised customer to run dishwasher cleaner to prevent smells.
Near San Antonio, TX 78242
Jesus C.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Tested unit. Food freezing in fresh food. Will order new thermistor and baffle. ; ordrng 1 W10384183 (thermistor) and 1 W11175951 (diffuser)
Near San Antonio, TX 78211
Jesus C.
Job Details: 09/17/2020
DRYER WHIRLPOOL WED4815EW1 Will need new timer. ; ordrng 1 WPW10185982 (timer)
Near San Antonio, TX 78250
Tommy B.
Job Details: 09/17/2020
DRYER ROPER RED4516FW0 Found an additional lint ball blocking the lint tube and removed it. unit is now testing good.
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 09/17/2020
ICEMAKER (STANDA KITCHEN AID n/a Customer stated unit is working as designed no issues. Customer just recently turned it on and is running with no issues. Does not need u it worked on. Job complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 09/17/2020
RANGE MAYTAG MER8800FZ2 Confirmed customers diagnosis. Unit needs new terminal block and main harness. Reschedule for part availability ; saved tckt
Near San Antonio, TX 78253
Richard G.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint is that the unit had the door ajar light come on. There was a power surge in the home that caused the lights to flicker when this happened. Found all leds in refrigerator and freezer section to be off. Pantry door ui is non functioning, refrigerator ice maker is non functioning. Entered diagnostics and unit is unable to give a reading for thermistors, defrost heater no reading. All door switch tests showing door ajar when they are closed. Ice paddle non functioning. Found that the main control boards are shorted out, causing many functions to not be available. Quoted customer cost of repairs. Collected service call fee (military discount). Customer will look into new units."
Near Schertz, TX 78154
Shawn W.
Job Details: 09/17/2020
RANGE WHIRLPOOL WFE535S0JZ0 Hooked up power cord plugged in unit and display works fine (picture included). Ran diagnostics and found no error codes. Preheated bake element and found that the broil element came on and vice versa. Main wiring harness was swapped at control board. I place wiring harness on correct connections at control board. Tested unit and it is now fully operational. Ready for resale as is.
Near San Antonio, TX 78210
Jesus C.
Job Details: 09/17/2020
RANGE WHIRLPOOL WFG520S0FS0 Called customer. States she has extended warranty. No dispatch from extended warranty or authorization. Customer will need to contact company and get authorization for service.
Near San Antonio, TX 78250
Tommy B.
Job Details: 09/17/2020
WASHER MAYTAG MVWX655DW Customer stated that the clothes smell burned at the conclusion of the cycle. Could not duplicate issue in the home. Ran manual tests for agitate and spin at high and low speed. Inspected the gear case and full assembly for any wear and tear. Unit passed automatic test cycle. No errors in diagnostics. No issues at this time. Collected service call
Near San Antonio, TX 78250
Richard G.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced valve. Tested to complete. Unit is good to go. Collected part and labor cost.
Near San Antonio, TX 78251
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG RF23HCEDBSRAA Replaced primary control board and icemaker to resolve icing issues. Unit tested good with no further issues at this time.
Near Boerne, TX 78015
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Handle came off and scratched door. Explained about cosmetic warranty, customer under stood, handle fell off due to installation issue. Put handle back on properly. No further issues at this point."
Near Boerne, TX 78015
Douglas H.
Job Details: 09/17/2020
COOKTOP GAS WHIRLPOOL WCG55US0HS00 "This dispatch was went for the vent hood (created new ticket) but customer asked me to check it out while I was here. Customer asked for the part number for the knobs as they damaged one, explained that is considered cosmetic and would be responsible for P&L for that. Unit tested good. No further issues at this point."
Near San Antonio, TX 78254
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Customer stated that the issue is the unit will sometimes stick and the door will not open. Ordering new door gasket to resolve door opening issues; ordrng 1 W10443314 (gasket-fip)
Near San Antonio, TX 78247
Jim G.
Job Details: 09/17/2020
RANGE WHIRLPOOL WFE535S0JZ0 Verified issue at the control board. ; ordrng 1 W11295998 (cntrl-elec)
Near San Antonio, TX 78223
Jesus C.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ Need sealed system tech to complete repairs. ; schdld next appmnt for 9/23 WED !
Near San Antonio, TX 78260
Jim G.
Job Details: 09/17/2020
DRYER WHIRLPOOL GEW9250PW1 Replaced element. Issue resolved.
Near San Antonio, TX 78253
Richard G.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint is that the unit is not making any ice and the led lights are now out in the top of the refrigerator compartment and in the freezer since the previous tech was here. Removed refrigerator top panel, found connector disconnected to icemaker. Reconnected connector, power returned to icemaker and leds. Tested to complete. Unit is good to go."
Near San Antonio, TX 78254
Tommy B.
Job Details: 09/17/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Swapped out counsel to resolve unit function issues. Unit is testing good after swapping the consul. No further issues at this time.
Near San Antonio, TX 78260
Jim G.
Job Details: 09/17/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Replaced console. Issue resolved.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRSC500ESS01 "Checked refrigerator found water valve leaking water not coming in properly, found condenser fan bracket broken ordering bracket, fan motor and valve to resolve issue. Found dents at door customer purchased door September 1 it’s within 30 days ordering door due to dents. ; ordrng 1 W10251467 (baffle,air) and 1 W10257238 (cover-unit) and 1 W10341320 (inlet valve) and 1 W10518672 (nameplate) and 1 W10757191 (dor-fip) and 1 W10909387 (motor-cond)"
Near Schertz, TX 78154
Shawn W.
Job Details: 09/17/2020
WASHER MAYTAG MVWC465HW2 Ran diagnostics and found no errors. Unit is fully operational and ready for resale as is.
Near San Antonio, TX 78253
Richard G.
Job Details: 09/17/2020
FREEZER WHIRLPOOL WZF34X16DW04 Replaced start device and control box. Unit powered on and compressor kicked in. Tested to complete. Unit is good to go.
Near San Antonio, TX 78222
Jesus C.
Job Details: 09/17/2020
DISHWASHER AMANA ADB1400AGB1 Complaint is unit leaking water. Inspected unit. Small bubbling in laminate flooring under dishwasher. No other damages to property. Found source of leak coming from crack in pump. Will need to replace sump assembly. ; ordrng 1 W10888591 (pump and motor)
Near San Antonio, TX 78253
Richard G.
Job Details: 09/17/2020
FREEZER WHIRLPOOL WZF34X16DW04 Replaced start device and control box. Unit powered on and compressor kicked in. Tested to complete. Unit is good to go.
Near San Antonio, TX 78261
Shawn W.
Job Details: 09/17/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced console. Set language date and time. Unit ready for WiFi set up. U it fully operational.
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Replaced gasket and damper due to freezing in refrigerator and ice forming on freezer, after replacement tested unit damper opened and closed no issues. Good seal on gasket job complete."
Near San Antonio, TX 78224
Jesus C.
Job Details: 09/17/2020
WASHER ROPER RTW4516FW Store inventory blocking unit. ; schdld next appmnt for 9/23 WED !
Near San Antonio, TX 78224
Jesus C.
Job Details: 09/17/2020
WASHER AMANA NFW5800HW0 Store inventory blocking unit. ; schdld next appmnt for 9/23 WED !
Near San Antonio, TX 78253
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR SAMSUNG RF28M9580SGAA Left lower compartment has ice across the floor. Drain tube obstructed by ice. Used steam gun to clear away the ice. Ordering a thermistor to resolve the frost issue.; ordrng 1 DA32-10104N (temp sensor)
Near Helotes, TX 78023
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 Swapped evaporator fan motor and wiring harness protect line recommendation. Defrosted entire evaporator. Unit tested good now with no further issues at this time
Near San Antonio, TX 78238
Ezequiel V.
Job Details: 09/17/2020
RANGE WHIRLPOOL WEE750H0HZ1 Checked range found error code f6e0 preformed continuously checks all passed per error code test replacing control board ordering ui just in case. ; ordrng 1 W10854344 (cntrl-elec) and 1 W10868153 (cntrl-elec)
Near San Antonio, TX 78225
Ezequiel V.
Job Details: 09/17/2020
DRYER WHIRLPOOL WED7500GW0 Replaced control board on dryer unit dryers power is good checked all voltages no issues. Wall is dropping voltage when a load is applied. Customer will contact an electrician. Job com0lete.
Near San Antonio, TX 78261
Shawn W.
Job Details: 09/17/2020
WASHER MAYTAG MVWX655DW1 "Customer had a handyman change out the control board because the unit was not working. Shortly after that the unit stopped working and I found the unit with water in the tub. I ran diagnostics and found that the unit had no error codes. Ran automatic test mode and it filled, drained and agitated. I stopped automatic test mode to fully drain the unit. When running manual test mode I discovered that the hot and cold water was switched during installation. This will throw off the functioning of the washing machine. I corrected this error. I tested unit valves and the are now dispensing water as designed. I performed a calibration of the unit. This unit is now fully operational."
Near San Antonio, TX 78250
Richard G.
Job Details: 09/17/2020
RANGE WHIRLPOOL WEC310S0FB3 Management says maintenance is unavailable for this repair. Will need to reschedule for Monday. Actual apartment is 5101; schdld next appmnt for 9/21 MON !
Near San Antonio, TX 78261
Jim G.
Job Details: 09/17/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 I verified issue at the console. ; ordrng 1 W11297707 (console)
Near San Antonio, TX 78249
Tommy B.
Job Details: 09/17/2020
DRYER WHIRLPOOL WED5000DW2 Previous visit found dryer drum needed to be replaced. Swapped out this visit in unit is now testing good with no further issues at this time.
Near San Antonio, TX 78239
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Last tech found unit not cooling due to leak. Confirmed leak with black light. Found unit leaking from heat exchanger on right side of unit, dye coming out of the cabinet. Recharged unit to verify and heard it hissing out of the heat exchanger. Called techline to report due to SS being under warranty per Sb web. Spoke with Ed, stated based on findings and not holding charge unit is un repairable. Asked me to put a picture of the leak in service bench. Read disclaimer to me. Sr 7728825367"
Near San Antonio, TX 78249
Douglas H.
Job Details: 09/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer stated unit not draining and drying. Draining issue stated by customer was the bit of water under the filter, explained this is normal. For drying issue explained importance of rinseaid. Unit is functioning properly. No further issues at this point."
Near San Antonio, TX 78258
Jim G.
Job Details: 09/17/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Upon evaluation of the unit verified issue was heater and possibly control. ; ordrng 1 W10703867 (heater) and 1 W11120155 (control-elect)
Near Helotes, TX 78023
Tommy B.
Job Details: 09/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated that the issue is the lights in the freezer is out and multiple lights in the refrigerator are out. Will need to order new light module to resolve issue.; ordrng 1 W10695459 (module)
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 09/17/2020
REFRIGERATOR JENNAIR JFC2089WEM9 Installed ice maker. Ice maker functioning properly now. Still need refrigerator gasket replaced. Customer payed all costs upfront. ; saved tckt