Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1340 customer reviews

Christian G.

Christian G.

DISHWASHER KITCHENAID KDTE334GPS0 Issue stated by customer: Unit not drying properly. Replaced front panel. Unit tests good. No issues at this time.

Near Seven L Trail, Helotes, TX 78023
Richard G.

Richard G.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint is that the unit is receiving 2 error codes. F1E0 internal board failure was displayed on the screen. Other error code was not displayed. Customer can use the range but not the oven. Preheated oven to 350, error code F3E0 oven sensor open displayed on the screen. Ordering control and oven sensor to resolve the issue. ; ordrng 1 W11295998 (cntrl-elec) and 1 WPW10181986 (sensor)"

Near Silver Branch, San Antonio, TX 78254
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDT00 Complaint is unit not cooling. Tested refrigerator. Compressor is running making high pitch noise. No frost on evap. Small frost buildup on capillary tube. Called SG. Unit is having sealed system issue. Gave customer quote for repairs. Customer does not want to continue. Collected payment for service fee. Job complete.

Near Mathis Rd, San Antonio, TX 78264
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Unit not cooling in fridge compartment. Found EVAP frozen over. Ran diagnostics testing to check unit functions. Found ultimate cause to be a combination of compressor not cycling properly, 3 way not functioning properly, and UI not reading temps accurately. Ordering compressor, 3 way valve and UI to resolve the issue. Per Sb web SS P&L covered under KA limited parts warranty, labor until 12/14/2021 and most SS parts covered until 12/14/2026. CRP the UI. Collected Sc. ; ordrng 1 W10832994 (compressor) and 1 W11089931 (panel-ui) and 1 W11094466 (valve)"

Near Kitty Kat Ln, Boerne, TX 78006
Douglas H.

Douglas H.

DRYER MAYTAG MEDX500XW0 Last trip found warped drum and faulty rollers. Replaced all rollers and pulley and drum to resolve the issue. Unit performing as designed now with normal noise. No further issues at this point. Yes to survey and leave behind.

Near Braeburn, Boerne, TX 78015
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Called tech line spoke to Kathy sr 7727592284 had me run tests found bad Ui hyper extending ice-maker where it snaps off and ice maker motor making burning smell reset control ran test issue resolved then unit went back to same issue ordering new ice maker and UI. Called safety 7727433757 reported findings Rescheduling Friday.; ordrng 1 W10873791 (icemaker) and 1 W11239666 (ui)

Near Colonneh Trail, San Antonio, TX 78218
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator refrigerator is working as designed at the moment with ice maker is intermittent, small amount of ice build up at evap cover. Customer lost power to refrigerator recently unit stopped working. Ordering control board, evap motor and ice box just in case. ; ordrng 1 W10799016 (motor-evap) and 1 W10811364 (cntrl-elec) and 1 W10811686 (box-ice)"

Near Glencrest Dr, San Antonio, TX 78229
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Checked dishwasher found unit not starting, checked power found loose wire at connection at power cord and wires to dishwasher reapplied wires and wire nuts checked operation unit is working normal now"

Near Trevor Way, San Antonio, TX 78217
Christian G.

Christian G.

OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Issue stated by customer: Nothing Is Working - No Power - Wall Oven. Replaced control and console. Still no power. Voltage tested good from wall and to control. Called Techline. Traced short to a ground not connected and thermal fuse blown. Ordering parts.; ordrng 1 W10536160 (cover) and 1 W10536160 (cover) and 1 W11204568 (fuse-thrml)

Near Seven L Trail, Helotes, TX 78023
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Cancel service customer has a contract thru Best Buy

Near Ellis Park, San Antonio, TX 78259
Steven G.

Steven G.

WASHER WHIRLPOOL WTW8500DC0 Checked washer found bad UI and wash plate estimate 400. For parts customer to buy new washer.

Near Ladera Bend, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MEDB765FW0 Replaced control board on dryer no issues with time or sensor. No error codes found during testing or operation. Job complete.

Near Rio Colorado, San Antonio, TX 78259
Douglas H.

Douglas H.

DRYER MAYTAG MEDX655DW1 Unit door handle broke off. Replaced handle to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind ; ordrng 1 W10861225 (handle)

Near Alpine Pond, San Antonio, TX 78260
Douglas H.

Douglas H.

ICEMAKER (STANDA SCOTSMAN SCN60GA-1SU Customer needed reservoir replaced. Replaced reservoir and started first clean cycle for customer. Unit functioning as designed now. No further issues at this point. Collected labor.

Near Fabra St, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KBSN608ESS00 Replaced bi metal defrost on refrigerator upon techline request. No issues after replacement. No errors found during testing or operation. Job complete. Collected parts and labor.

Near Switch Oak, Shavano Park, TX 78230
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KEBS107DSS10 "Issue was that the oven door would not stay closed. Replaced hinges to resolve issue, unit tested good. Collected for P&L."

Near Cezanne, San Antonio, TX 78258
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW6620HC0 Customer stated unit not turning on. Found that the unit just needed to be reset. Reset unit. Ran testing to ensure functional. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Persimmon, Boerne, TX 78006
Richard G.

Richard G.

WASHER MAYTAG MVWB765FW3 "Customer complaint is that the lid lock is not functional, and that the lid itself is broken in the corner. Snapped pic of broken lid. Ordering lid lock and lid.; ordrng 1 W10810403 (lid lock assy) and 1 W11259006 (lid) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"

Near Eagle Peak, Helotes, TX 78023
Steven G.

Steven G.

WASHER WHIRLPOOL WTW4850HW1 Checked washer ran diagnostics found no fault codes ran test unit working properly no problems customer to watch and call if any problems

Near Monteverde Way, San Antonio, TX 78259
Justin  R.

Justin R.

WASHER WHIRLPOOL MVWB865GW0 "Did not get control board in my box, will install console and lid lock with hopes that fixes issue for now. Need control board. ; schdld next appmnt for 4/15 WED !"

Near Gross Ln, LaCoste, TX 78039
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Found evap fan cover frozen, will need cover. Customer will unplug Sunday to defrost unit. Quoted for 405.97. ; ordrng 1 W11167902 (cover-evap)"

Near Co Rd 579, Castroville, TX 78009
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 Unit only dispensing crushed ice. Found cause to be solenoid not engaging. Ordering solenoid to resolve the issue. Unit is under warranty. ; ordrng 1 WP2152713 (solenoid)

Near Cooper Mill, San Antonio, TX 78255
Steven G.

Steven G.

COOKTOP GAS KITCHENAID KGCU467VSS02 "Checked cooktop found left front burner not lighting and clicking, checked and found ORFICE stopped up not letting gas get to ignite, cleaned ORFICE checked operation unit is working normal now"

Near Estacado, San Antonio, TX 78261
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Complaint was that icemaker was not working. Arrived at home. Found icemaker bail arm was in the off position. Moved arm to on position. Icemaker immediately dropped ice and filled with water. No issues with unit. Job complete.

Near Spanish Grant Rd, San Antonio, TX 78264
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Tested dishwasher. Drain pump not running. Wiring to pump was loose. Fixed wiring. No further issues. Tested to complete.

Near Snug Harbor Way, Von Ormy, TX 78073
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED560LHW0 Unit not powering on. Found cause to be console. Ordering console and control to resolve the issue. ; ordrng 1 W11327191 (cntrl-elec) and 1 W11378949 (CONSOLE)

Near Market Hill, San Antonio, TX 78256
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5620HW0 Issue is that unit would not turn on. Replaced UI and controller to resolve issue. Unit tested good.

Near Rogers Fork, San Antonio, TX 78258
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Rescheduled for tomorrow. ; schdld next appmnt for 4/15 WED !

Near Culebra Rd, San Antonio, TX 78254
Colton B.

Colton B.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint was that towels were still soaking wet at the end of the cycle. Found the spin setting turned off in the towels setting. Started a heavy cycle, then switched to drain and spin. Unit spun well with a heavy wet load. No error codes either. Finding issue to be that the settings were not correct. No other issues at this moment."

Near Carolwood Dr, San Antonio, TX 78213
Christian G.

Christian G.

WASHER WHIRLPOOL WFW92HEFW0 "Issue stated by customer: Washer is leaving water, at the end of the spin cycle. Previously recalibrated unit. Previous tech replaced drain pump. Ordering control to resolve issues.; ordrng 1 W11201293 (cntrl-elec)"

Near Willow Dust, San Antonio, TX 78254
Justin  R.

Justin R.

DRYER MAYTAG MEDX500XW0 "Replaced housing p, idler pulley, belt, blower wheel and motor drive for unit, tested to complete. Unit is good to go."

Near 4th St, Natalia, TX 78059
Colton B.

Colton B.

DRYER MAYTAG MEDB765FW0 "Issue was a faulty control board. Replaced control, unit tested good."

Near Twinpost, San Antonio, TX 78254
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Found evap fan cover frozen, will need cover. Customer will unplug Sunday to defrost unit. Quoted for 405.97. ; ordrng 1 W11167902 (cover-evap)"

Near Co Rd 579, Castroville, TX 78009
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Last tech found issue to be with pantry door itself. Confirmed diagnosis. Replaced door and components. Leveled deli drawer to proper location. Unit testing good now. No further issues at this point. Didn’t collect payment because this was an ongoing issue from prior to warranty expiration.

Near Cuyahoga Cir, San Antonio, TX 78260
John L.

John L.

WASHER WHIRLPOOL WTW5000DW1 "Belt has come undone from drive. Now showing signs of oil leakage from gearcase, leak may have caused belt to slip the first time. Though sign of oil my have been unnoticeable during first visit. Now entire drive covered in oil. Will need to replace gearcase as well as related components to resolve; rqstng P&A on 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10006487 (motor-drve) and 1 W10597177 (actuator) and 1 W10609476 (washplate) and 1 W10625046 (capacitor) and 1 W10721967 (drive pulley), states that autho needed"

Near Dallas St, Portland, TX 78374
Tommy B.

Tommy B.

WASHER MAYTAG MVWC415EW1 "Last visit found a bad suspension and swapped out with a new suspension this time to resolve issues. No further issues at this time and unit is testing good now. Collected service call, parts and labor."

Near Huntress Ln, San Antonio, TX 78255
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO KITCHENAID KMHC319ESS3 "Replaced control board in mw hood combo, no error codes found during testing or operation. Unit working as designed. Job complete."

Near Trudell Dr, San Antonio, TX 78213
John L.

John L.

WASHER MAYTAG MVWC465HW2 "F5E2 lid lock faultF5E3 lid unlock faultTested lid lock, locks and unlocks but at random times has trouble locking and starts clicking on and off. Replace lock to resolve ; ordrng 1 W10682535 (latch)"

Near W Wheeler Ave, Aransas Pass, TX 78336
Adam H.

Adam H.

WASHER MAYTAG MVWB855DC3 Inspection of unit shows error code for Long drain and watering detected testing this function results in drain pump humming no visible or parent clogs in system. Replace control board and drain pump to resolve issue; ordrng 1 W10727777 (pump-water) and 1 W11105151 (cntrl-elec)

Near Lamont St, Corpus Christi, TX 78415
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "E2 error code on ice maker, bad motor, also the upper bin in the freezer is warped, ordered parts to resolve issues ; ordrng 1 W11294907 (icemaker) and 1 WPW10493169 (bin-freezr)"

Near Woodhaven, Victoria, TX 77904
John L.

John L.

WASHER MAYTAG MHW3505FW0 "Ran diagnostics, received the following errorsF5E2 door lock errorF1E2 motor control errorF8E3 overflowF8E1 long fillPower button does not respond on Console, verified button does not respond using ui test. Will need to replace faulty components to resolve these issues.; ordrng 1 W10435242 (valve) and 1 W10443885 (latch) and 1 W10448876 (water level switch) and 1 W10679028 (panel-cntl) and 1 W10799064 (pump-water) and 1 W10888196 (cntrl-elec)"

Near E Cotter Ave, Port Aransas, TX 78373
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "The appliance evaporator in the FC froze up again in.m another company came out 3 times before we were called back out. Put into diagnostics and and the UI isn’t allowing selections. Pulled out the appliance and the compressor wasn’t running, changed out the starting device, capacitor is good, still wouldn’t start up, tried to start up manually from UI, wouldn’t start up, special project S15331 if 3 yrs or less from purchase date. Called and spoke with Adrian at whirlpool tech line SR 7727466747 to confirm ordering the kit would solve the problem, agreed, ordered kit ; rqstng P&A on 1 W10864261 (cntrl-elec)"

Near Charleston Dr, Victoria, TX 77904
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMH75021HZ "Issue stated by customer: MW not heating. Found cause to be control. Quoted customer . Control(+tax), labor(+tax). S.call(+tax). Customer stated they’d call back if moving forward with install. Customer paid s.call(+tax) via card."

Near Tansy Canyon, Helotes, TX 78023
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW0 Inspection of unit shows numerous error codes. Lid lock failure and long fill no Fill. Also wash plate is stripped out of gearcase spindle. Unable to separate the two have fused together. Replace gear case wash plate actuator capacitor cam belt and water valves and lid lock to resolve issue.; rqstng P&A on 8 8533953 (screw)s and 1 W10006354 (CAM) and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10238287 (latch) and 1 W10240948 (valve) and 1 W10240949 (inlet valve) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10601130 (harns-wire) and 1 W10609480 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw)

Near Prescott St, Corpus Christi, TX 78416
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Issue stated by customer: filter leaking from housing. Replaced housing and cover. Unit tests good.

Near Dak Ave., San Antonio, TX 78254
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows error code for lid lock failure. Replace lid lock to resolve issue. Also ordering control board in case lid lock has blown relay.; ordrng 1 W10682535 (latch) and 1 W11101101 (cntrl-elec)

Near S Almond St, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MHWE201YW00 Install components tested unit issue resolved

Near Rosalie Blvd, Corpus Christi, TX 78416
John L.

John L.

DRYER MAYTAG MEDC465HW "Inspected unit, found issue with harness. A breakage on harness caused unit to short as well as door switch has taken damage. Replace these parts to resolve these issues.; ordrng 1 W10569603 (switch door) and 1 W10640709 (harns-wire)"

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

REFRIGERATOR KITCHEN AID KRFC704FBS00 "Issue was not with compressor, system has a leak within evaporators. Charged unit to proper levels, unit holding pressure and is cooling. Explain to customer that unit is now working but may have a leak with the evaporator. I told customer to keep an eye on unit for any temperature changes in the near future. If customer does call back about calling issues then order the evaporators for this unit. W10635994 and W10683669"

Near Albany St, Victoria, TX 77904
Michael R.

Michael R.

WASHER WHIRLPOOL WFW75HEFW0 "Installed part ordered, ran diagnostics, completed with no issues or error codes. Selections on UI are working normal"

Near Pheasant Dr, Victoria, TX 77905
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Install components tested unit drawer no longer holding excess water. Issue resolved

Near Digger Ln, Corpus Christi, TX 78415
John L.

John L.

WASHER WHIRLPOOL WFW6620HC0 "Installed components, ran test cycle after installation. Unit passed without issues."

Near US-181, Portland, TX 78374
Chris S.

Chris S.

DRYER WHIRLPOOL WED4850HW0 Installed the front panel and checked operation. All operations check ok. ; ordrng 1 279441 (bearing ring)

Near Daleview Dr, Daleville, VA 24083
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4850HW0 Panel not arrived yet; saved tckt

Near Daleview Dr, Daleville, VA 24083
Uriah B.

Uriah B.

XXL FRENCH DOOR KITCHENAID KRFF507ESS01 Baffle motor for Crisper drawer is broken. Found frost build up on left side of evaporator. Will need permagum to seal crisper area. ; ordrng 1 WPW10248595 (control)

Near Queen Regent Ct, Blue Ridge, VA 24064
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Inspection of unit shows icemaker visibly failed. Replace icemaker with truck stock. Issue resolved; used 1 W11130444 (ICEMAKER) from stock

Near Jennifer St, Corpus Christi, TX 78413
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW2 Install components tested lid lock issue resolved

Near Imperial St, Portland, TX 78374
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "No error codes on arrival for ice maker, went ahead and installed the new ice maker. Tested harvesting and the call for water, the ice maker is working properly, fan is also working properly"

Near Riata, Victoria, TX 77901
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW3 "F8E1 error code, cleared error code, tested the inlet valve and appliance, the appliance is working normal."

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

DRYER MAYTAG MED6630HW0 "Installed thermistor, tested appliance, it’s heating and working normal, finished putting appliance together."

Near Adcock Ranch Rd, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MHW3505FW1 "F9E1, F8E3, cleared error codes and pulled appliance out to check the drain pump. Removed the drain filter and sucked out the water with shop vac, found bra pads and small zip ties obstructing the water from draining. Removed obstruction and cleaned out filter with water, put drain filter and panel back in place and performed a diagnostics test, completed with no issues, the drain pump and appliance are working normal."

Near Kohutek Rd, Victoria, TX 77904
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "The unit had no refrigerant in it at all when I opened the seal3d system. I installed the compressor,evaporator and drier. I charged the unit with 5.5 oz of 134A. I checked operation. All operations check ok."

Near Sunny Side Dr, Cave Spring, VA 24018
Chris S.

Chris S.

DRYER WHIRLPOOL WED4850HW0 I installed the front panel and check3d operation. All operations check ok.

Near Daleview Dr, Daleville, VA 24083
Chris S.

Chris S.

DRYER WHIRLPOOL WED4850HW0 I installed the front panel and checked operation. All operations check ok.

Near Daleview Dr, Daleville, VA 24083
Chris S.

Chris S.

DRYER WHIRLPOOL DSKP333EC6WW The dryer is a ge and still under warranty. Customer will call ge.

Near Queen Ann Dr SE, Roanoke, VA 24014
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE714HLAS0 Replaced bake element. All checks ok.

Near Queensmill Dr, Salem, VA 24153
Chris S.

Chris S.

OVEN WHIRLPOOL MGR6772BDS The unit wasn’t getting any power/ voltage. I used another rec.and unit worked fine. Customer will have house wiring repaired. All operations check ok.

Near Fairway Forest Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL LSQ8543JQ0 WP3953321 LaborCx to buy new.

Near Sandpiper Dr, Cave Spring, VA 24018
Chris S.

Chris S.

DRYER WHIRLPOOL WED4850HW0 I installed the front panel and checked operation. All operations check ok.

Near Daleview Dr, Daleville, VA 24083
Chris S.

Chris S.

M/W OTR WHIRLPOOL WMH31017HS3 I installed the mounting nut and mounted the unit. I checked operation. All operations check ok.

Near Daleview Dr, Daleville, VA 24083
Tommy B.

Tommy B.

DRYER MAYTAG MDE5500AYW Customer stated the unit was making a noise. Removed front panel to identify location of sound and found a roller had come loose. Replaced and tested unit. No further issues at this time. Collected service call and labor.

Near Sand Bend Dr, Kerrville, TX 78028
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 Issue is that the oven had no power. Replaced thermal fuse to resolve issue. Unit tested good. Collected P&L.

Near Throssel Ln, San Antonio, TX 78260
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Issue was a cracked ice container. Replaced ice container to resolve issue.

Near Meadowlark Bay, San Antonio, TX 78260
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFF707ESS01 Last trip found warped drain pan. Replaced drain pan to resolve the issue. Also found gunk build up at EVAP drain port. Cleared all obstructions. Unit performing as designed now. No further issues at this point. Collected P&L.

Near Howards Bull, Boerne, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Last trip found faulty UI due to not indicating filter status. Replaced UI to resolve the issue. Unit functioning as designed now. Installed filter for customer and instructed to pull about 3 gallons of water through the system. No further issues at this point. Yes to survey and leave behind.

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JFC2089BEM01 Last trip found defrosting issue. Upon further investigation found the issue to be EVAP wire harness wasn’t fully plugged in. Replaced dampener due to weak seal on dampener door. No further issues at this point. Yes to survey and leave behind. Unit still under JA 2yr warranty

Near Water Stone Pkwy, Boerne, TX 78006
Tommy B.

Tommy B.

WASHER MAYTAG MVWC565FW2 "Last visit found a faulty control, this visit replaced with a new board to resolve issue. Ran washer through automatic test cycle and unit is testing good with no further issues at this time."

Near Tennis St, Kerrville, TX 78028
Christian G.

Christian G.

WASHER MAYTAG MVWC415EW1 "Issue stated by customer: unit would get stuck on sensing fill during bulky sheets and deep water wash. One cycle unit was stuck in lid locked and customers had to unplug unit for an hour before it would allow them to use unit again. Found F5E1, F2E1, F7E1, F5E3 stored in unit. Cleared error codes. Put unit into automatic test, no functions were started. Ran unit through recalibration, unit still not functioning. Unplugged unit, voltage tested good from wall and to control. Unplugged components as the unit was filled with lint. Cleared any dirt or debris. Plugged components back in and unit worked in recalibration then would not respond to automatic test or manual tests. Informed customer it would need a new control. Quoted, Contro+tax), labor(+tax). Customer paid S.calltax). Via check. Customer will notify us if they want to move forward with install of part."

Near Finlandia Gap, San Antonio, TX 78251
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRSC503ESS01 Refrigerator side freezing up. Ran diagnostics testing to check thermistors. Thermistors testing good. Finding issue doesn’t lie within SS but within UI console not reading thermistors properly as the UI is the temperature regulator. Ordering UI to resolve the issue. Also ordering thermistor for fridge EVAP just in case. UI is showing as Out of stock ; ordrng 1 W10316760 (thermistor) and 1 W11130211 (cntrl-elec)

Near Rugged Ridge St, San Antonio, TX 78254
Jim G.

Jim G.

MICROWAVE OVEN AMANA AMV2307PFS3 I replaced control as per techsheet instruction as well as magnetron but that did not fully resolve issue. I contacted techline and spoke to Adrian SR# 7727574918 Who guided me to interlock switches. ; ordrng 1 W11244494 (interlock)

Near Beconsfield St, San Antonio, TX 78216
Jesus C.

Jesus C.

DRYER MAYTAG MEDB765FW0 Tested dryer. Unit not heating. Found bad fuse. Replaced fuse. Tested dryer. No further issues. Job complete. ; used 1 WP3392519 (FUSE) from stock

Near Sweet Maiden Dr, San Antonio, TX 78242
Jim G.

Jim G.

THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Kathy SR# 7727410221 after a rigorous inspection of the unit determined that the unit has both a faulty brake mechanism and gearcase (transmission). ; ordrng 1 W10883783 (gearcase)

Near Heimer Rd, San Antonio, TX 78232
Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC97EC0HZ01 Replaced console. Tested to complete. Unit is good to go.

Near Private Rd 2771, , TX 78056
Richard G.

Richard G.

RANGE MAYTAG MER6600FZ2 "Customer complaint is that the cooktop is no longer working. Found wire burned off at terminal block and terminal block damaged. Repaired wire and replaced terminal block with truck stock. Tested to complete. Unit is good to go. Collected service call, labor, and parts costs.; used 1 WPW10245259 (BLOCK-TERM) from stock"

Near Rio Ranchero, Pipe Creek, TX 78063
Douglas H.

Douglas H.

WARMING DRAWER KITCHENAID KOWT100ESS00 Last trip found faulty rails. Replaced rails to resolve the issue. Unit testing good now. No further issues at this point. Collected email. Yes to survey

Near Chesterna Dr, Boerne, TX 78006
Steven G.

Steven G.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZS0 Checked ice maker unit still not working right ordered part; ordrng 1 W10500734 (cntrl-elec)

Near Taylor Dr, Adkins, TX 78101
Steven G.

Steven G.

REFRIGERATOR JENNAIR JF42NXFXDW05 Checked refrigerator found freezer drain iced up cleared drain checked operation unit is working normal now

Near Claiborne Way, San Antonio, TX 78209
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked refrigerator found crack in ice maker fill line ordered ; ordrng 1 12961401 (tube w/waterline)

Near Arbor View, Adkins, TX 78101
Christian G.

Christian G.

MW-HOOD COMBO WHIRLPOOL WMHA9019HN "Issue stated by customer: circuit breaker was tripped and when he went to turn circuit breaker back on, microwave displayed lines or wouldn’t turn on. Ordering door parts.; ordrng 1 W11186019 (door/mw)"

Near Bercy Ct, San Antonio, TX 78251
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found main control Orion board has shorted relay Ui functions not working correctly and unit resets intermittently will need new Orion board and possibly UI quoted customer. Since UI is factory order will order Control first and install first if UI needed then will have to wait. W11225853 is UI part number. Rescheduling 4/15; ordrng 1 W11164517 (CONTROL)

Near Water Oak, Schertz, TX 78154
Jesus C.

Jesus C.

RANGE WHIRLPOOL WEGA25H0HN0 Installed new UI and burner. No issues during testing. Unit is working properly. Job complete.

Near King Ave, San Antonio, TX 78211
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 "4/13/20 9:49: SL there 4/13 MON, 9:07 to 9:39"

Near Emerson Pass, Schertz, TX 78154
Colton B.

Colton B.

MW-HOOD COMBO WHIRLPOOL WMH78019HZ Issue is that the display on door is broken. Replaced door to resolve issue. Unit tested good.

Near Rim Dr, San Antonio, TX 78257
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF606ESS01 Unit is leaking from the refrigerator cavity. The drain pan is bowed in the middle. Techline advises replacing drain pan and evap cover just in case it is damaged during extraction. Chris SR# 7727580354 ; ordrng 1 W10503500 (cover-evap) and 1 W10836964 (pan-drip)

Near Smithson Valley Rd, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Found RC door not sealing installed truck stock spacer and leveled door then resealed gasket all operations normal.; used 1 WPW10221048 (SPACER) from stock

Near Lantana St, Floresville, TX 78114
Steven G.

Steven G.

MICROWAVE OVEN WHIRLPOOL UMV1160CS8 "Checked microwave checked all wire connections all checked ok no bear wires or anything touching the cabinet, ran unit everything checks ok found no problems"

Near I-35, San Antonio, TX 78233
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated: door has physical damage. Please review pics. Ordering door.; ordrng 1 LW10912110 (dor-fip)

Near Fairview Farm, San Antonio, TX 78249
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue stated by customer: condensation by vent cueing up rf section. Saw ice that had formed at diffuser and was leaking onto food. All diagnostic tests checked good. No ice buildup in freezer side at evap. Checked for air infiltration around gaskets and found bottom of refrigerator side had a small amount of air leaking out. Called Techline and spoke to Bruce who confirmed this would cause the issue if the diffuser and thermistor were replaced already. Gasket foam sealed into door. Ordering door.; ordrng 1 LW10912110 (dor-fip)

Near Silver Grove, San Antonio, TX 78254
Christian G.

Christian G.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: touch display just showing lines. Replaced console. Unit tests good.

Near Garrison Way, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL KRFC302EPA02 "Issue was door not closing well. Door was sagging too low and the vertical mullion was not engaging. Leveled unit to where the mullion would engage. True issue believed to be the heavy wooden panels on unit is causing the door to sit lower than it should, which is causing the issue. Unit is now closing well, however the doors look uneven."

Near Buckingham Ct, San Antonio, TX 78257
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Sealed up FC and RC with sealant per tech line tested all operations normal.

Near Co Rd 236, Falls City, TX 78113
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706EBS01 Last trip found deformed drain pan. Replaced drain pan to resolve the issue. New drain pan instantly deformed as well. Calling techline. Spoke with Chris. He stated. He needs pictures of of drain pan bowing. 7727577844Sent pictures to techline via email. Per AE marking ticket as needs more work. ; saved tckt

Near Windridge Dr, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE MAYTAG MER6600FZ2 "Tested unit found hidden bake element shorted, ordered new element rescheduling Wednesday.; ordrng 1 WP9755770 (elmnt-bake)"

Near Rolling Stream, Converse, TX 78109
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Upper freezer drawer was also needed. Due to my error I ordered the wrong drawer previously however the lighted shelf was in fact needed. ; ordrng 1 W11387053 (UPPER FREEZER PAN)

Near Cactus Cliff, San Antonio, TX 78258
Richard G.

Richard G.

RANGE WHIRLPOOL WFE320M0ES2 Replaced surface element and wiring harness. Tested to complete. Unit is good to go.

Near Clover Creek, San Antonio, TX 78245
Steven G.

Steven G.

RANGE WHIRLPOOL WFE320M0ES2 Checked range found broken trim for handle ordered; ordrng 1 W10310922 (trim-vent)

Near Goliad Rd, San Antonio, TX 78223
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Wrapper came damaged out of box, ordering a new part to resolve issue. ; ordrng 1 W11207441 (WRAPPER)"

Near Azalea Creek, , TX 78015
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Customer stated that the issue with the microwave is tripping the breaker every time it is plugged in. Observed multiple breakers being tripped when this occurred. Removed the microwave from the cabinet and tested it on a different outlet and found unit to be operational. Issue is an electrical issue on the residence and the unit is testing good with no further issues at this time

Near La Cantera Pkwy, San Antonio, TX 78256
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: water has a strange odor/taste. Customer states she had an issue with the water softener that they came to fix. She replaced filter but still continued to get off taste afterwards but the rest of the house water was fine. Customer states she cleared about 2 gallons water. Ordering parts to resolve issue.; ordrng 1 EDR4RXD1 (water filter) and 1 W10353552 (separator) and 1 W11043013 (valve) and 1 W11346622 (RES) and 1 WPW10511930 (tube-water)

Near Pinto Canyon, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DV42H5200EW "Found shorted element and door switch is loose ordered both rescheduling Wednesday, advised customer that duct needs to be professionally cleaned.; ordrng 1 DC47-00019A (element) and 1 DC64-00828B (DOOR SWITCH)"

Near Rosewood Dr, La Vernia, TX 78121
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW2 Installed new control. Rn calibration. No issues during testing. Unit is working properly. Job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WMC30516HZ0 "Issue is that start button is not working on unit. This unit is not a microwave that we can service, the warranty is a replacement warranty. Unit is under warranty through builder. Picture of closing date/receipt is in SD Quick Pic."

Near River Ledge, San Antonio, TX 78255
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF606ESS01 Issue is no ice dispensing and food in freezer section melting. Found no issues with freezer. Food was between 0 and 2 degrees. There is a bad ice dispensing motor that needs to be replaced. Customer will call AIG to get call dispatched with warranty. Unit needs part W10822606 for repair.

Near Colfax Cove, San Antonio, TX 78255
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW1 "Complaint is washer shakes during cycle. Suspension is good. Basket is loose inside tub. Could not remove basket to check for issues. Washplate is stuck. Will need to break washplate in order to remove basket. Ordering new basket, washplate, and gearcase. ; rqstng P&A on 1 W10006481 (gearcase) and 1 W10586077 (basket) and 1 W10609476 (washplate)"

Near Mc Arthur Ave, San Antonio, TX 78211
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 Moisture on bottom of freezer door gasket drips onto fresh food door. Installed new freezer door. Good seal. No further issues. Tested to complete.

Near E Huisache Ave, San Antonio, TX 78212
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT518SZFMOO Complaint is no cool in the fresh food. Warm air returns were frozen. Evap not defrosting. Found evap thermistor was loose causing poor readings. Secured thermistor. No further issues during testing. Unit is working properly. Job complete.

Near Denver Blvd, San Antonio, TX 78210
Colton B.

Colton B.

DRYER WHIRLPOOL LER7646JQ0 Issue was a squeaking dryer. Finding issue to be a shredded belt. Did a full dryer repair kit on unit. Unit now runs quietly. Collected SC & Part cost. Unit tested good.; used 1 4392065 (REPAIR-DRYER) from stock

Near Bluehill Pass, Helotes, TX 78023
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Last trip found deli drawer issue to be faulty harness. Replaced harness to resolve the issue. Unit performing as designed now. Control not needed. Collected labor. CRP the parts used.

Near Callaway Run, Boerne, TX 78015
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDTE334GPS0 Customer stated that the unit had intermittent display function a few days ago. Console then became unresponsive. Checked for tripped breaker and then checked the outlet. Both tested good. Control receiving 120 V. Ordering console to resolve issue and control just in case. ; ordrng 1 W11120155 (CONTROL) and 1 W11165145 (CONSOLE)

Near Mountain Trail, Boerne, TX 78015
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW0 "Customer complaint is that the unit will grind during agitation and will not spin on last cycle. Entered diagnostics and found error codes F7E5 shifter fault, F5E1 lid switch fault, F7E6 motor fault. Ran unit through automatic test and verified issues. Unit will need a new agitator, hub, gearcase, motor, and actuator. Requesting P&A on parts.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)"

Near FM3240, Bandera, TX 78003
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked refrigerator found unit cooling properly, found gasket out of place on corner bottom adjusted and popped into place found gap in liner and cabinet corner siliconed unit is working normal now"

Near I-35, San Antonio, TX 78233
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL GS6NVEXSS02 Customer complaint is that the refrigerator compartment is not cooling well. Ordering damper assembly evaporator fan motor and evaporator harness.; rqstng P&A on 1 2310237 (harns-wire) and 1 WP2315549 (evap fan motor) and 1 WPW10151374 (air damper)

Near Sundance Fall, San Antonio, TX 78245
Steven G.

Steven G.

WASHER MAYTAG MVWC565FW0 Checked washer found pillow case under agitator removed checked operation unit is working normal now

Near Glen Fair, San Antonio, TX 78239
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW3 "Customer complaint is that the unit is still squeaking. Ordering cam, belt and hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"

Near Coyote Run, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Issue stated by customer: refrigerator getting warm. Called customer and he stated the unit started working fine over the weekend. Voltage tests good from plug, everything else checked out on unit and seems to be working well. Informed customer to give us a call if anything else comes up."

Near Canyon Rock Ln, San Antonio, TX 78254
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF79R20DW03 Unit over temp alert was flashing and exterior extremely hot. Found cause to be faulty control and gasket. Ordering both to resolve the issues. ; ordrng 1 W10733695 (gasket-dor) and 1 W11236854 (contrl-box)

Near Cedar Knoll Dr, San Antonio, TX 78255
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4800XQ4 "Spoke with customer about oow costs. Customer is going to look into getting a new unit. Did not touch unit, did not charge service call."

Near Sangria, San Antonio, TX 78253
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "The side lights in the RC and the FC light were out. Installed new module in freezer, all lights are working normal."

Near Haley Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER WHIRLPOOL KDFE104DSS5 "F4E3, F6E4 error codes, ran a diagnostics test, the motor isn’t coming on, replaced motor assembly. Ran a diagnostics test, the motor and appliance are working normal"

Near Harbor Dr E, Port Lavaca, TX 77979
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Install components calibrated units ran verification cycle issue is resolved. Worth noting that customer is on well water.

Near Co Rd 147, Alice, TX 78332
Jim G.

Jim G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Determined various F6E0 errors are due to control and or console. Ordering both. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11428583 (CONSOLE)

Near Olive Way, San Antonio, TX 78259
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Install complete tested unit issue resolved. I did advise customer that it would take 24 hours for unit to come back to operation temperature also advise customer to discard first three or four batches of ice.

Near Elgin St, Corpus Christi, TX 78405
John L.

John L.

WASHER WHIRLPOOL WTW7500GW "Installed console, unit powers on. Issue has been resolved."

Near O Brien Rd, Refugio, TX 78377
Adam H.

Adam H.

RANGE AMANA ACR4303MFW3 Sr# 7727578548. Notes specifically state to call tech line when in front of units. Inspection of unit shows large amounts of roach infestation roaches on switches for oven and control board as well as surrounding areas on and around floor. Spoke with tech line informed them of my findings tech line states customer will have to have documentation from licensed pest control stating they have sprayed and there is no roaches active in the home. Informed customer she would have to contact landlord and have paper documentation after home has been treated if they wish to continue with repairs

Near Brawner Pkwy, Corpus Christi, TX 78411
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Installed components, issue resolved."

Near Magnolia, Sinton, TX 78387
Steven G.

Steven G.

REFRIGERATOR MAYTAG MSD2641KEB "Checked refrigerator found unit low on freon added dye drier and process tube charged unit will be back next week to look for leak ; ordrng 1 12001940 (evaporator), used 1 WPW10143759 (DRIER-HV) from stock"

Near Eastbrook Farm, San Antonio, TX 78239
Christian G.

Christian G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Issue stated by customer: console not responding to controls. Replaced console and control. Unit still not responding. F4E1 error code popped up. Ordering microwave control, communications wiring harness and resolve issue.; ordrng 1 W10389447 (thrmst-fix) and 1 W11316032 (WIRING HARNESS ) and 1 W11317200 (SIG WIRE) and 1 W11325603 (MW ACU) and 1 W11356990 (COM WIRE)"

Near TX-211, San Antonio, TX 78254
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed components, issue has been resolved."

Near Moonlite Ln, Sinton, TX 78387
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC54EC0HB03 Inspection of unit shows oven was in demo mode. Took oven out of demo mode tested unit all functions to work as designed no error codes were found. Issue resolved

Near Sea Horse Ave, Corpus Christi, TX 78418
Christian G.

Christian G.

RANGE WHIRLPOOL KODE300ESS04 "Issue stated by customer: customer put unit in self clean mode, shelves above unit got very hot and unit shut off locking top door. Was able to get door get model/serial. Pulled unit out, and nothing was on. Breaker wasn’t tripped. Voltage from wall tested good. Ordering control, console and thermal fuse.; ordrng 2 W10782120 (fuse-thrml)s and 1 W10801665 (cntrl-elec) and 1 W11087457 (console) and 1 W11179310 (cntrl-elec)"

Near San Antonio, TX 78253
John L.

John L.

RANGE AMANA ACR4303MFB "Installed switch, issue has been resolved"

Near E Pecan St, Taft, TX 78390
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Install components tested unit issue resolved.

Near Glenway Dr, Corpus Christi, TX 78415
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF535SWHW00 Customer complaint is that the unit is not cooling. Found the condenser fan and evap fans running but compressor not running. Ordering start device and capacitor.; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)

Near Point Springs, San Antonio, TX 78253
Adam H.

Adam H.

WASHER AMANA NTW4516FW1 Install components calibrated unit ran verification cycle shake/wobble greatly reduced well within acceptable limits. Issue resolved

Near Alvin Dr, Corpus Christi, TX 78415
Christian G.

Christian G.

COOKTOP ELECTRIC WHIRLPOOL WEEA25HOHN0 Issue stated by customer: light malfunctioning in oven. Found light socket resistance bad. Ordering socket and lightbulb.; ordrng 1 8009 (light bulb) and 1 W11281687 (sockt-lite)

Near Bercy Ct, San Antonio, TX 78251
John L.

John L.

WASHER MAYTAG MVWB835DW1 "Installed components, issue has been resolved."

Near Young St, Odem, TX 78370
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Installed components, issue has been resolved."

Near Nelon Dr, Corpus Christi, TX 78410
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 "Wrapper came damaged out of box, ordering a new part to resolve issue. ; ordrng 1 W11207441 (WRAPPER)"

Near Azalea Creek, , TX 78015
Uriah B.

Uriah B.

OVEN WHIRLPOOL WGE555S0BS01 Replaced switch. All checks ok.

Near Giles Rd, Blacksburg, VA 24060
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit, found issue with led module in freezer compartment. Module is getting voltage, but doesn’t power on. Replace to resolve.; ordrng 1 W10843353 (module)"

Near Bay Landing Dr, Portland, TX 78374
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Frost build up on right inside of freezer compartment. Cx to clean out and make sure door is closing each time. Will observe if frost comes back.

Near Charing Cross Dr, Cave Spring, VA 24018
Adam H.

Adam H.

WASHER WHIRLPOOL MVWX655DW2 Inspection of unit comes back with air code for control fault. Also error codes for lid lock and long fill no fill. Testing of water valves shows good pressure and proper water volume entering unit. Lid lock however is intermittent sometimes taking command sometimes not. Replace control and lid lock to resolve issue. Customer states unit is less than three weeks old and will be seeking an exchange from retailer; ordrng 1 W10682535 (latch) and 1 W11320239 (CONTROL )

Near E Ave F, Robstown, TX 78380
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Iights come back upon reset of unit. Per service pointer W11218221, replaced led control board. ; used 1 W10830288 (LED CNTRL BOARD) from stock"

Near Cottage Rose Ln, Roanoke, VA 24012
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, found control board to have stopped working. Board does get power, but no function. Replace to resolve.; ordrng 1 W11101098 (cntrl-elec)"

Near S Saunders St, Aransas Pass, TX 78336
Michael R.

Michael R.

DRYER MAYTAG MED6630HW0 "Installed high limit thermostat and thermal cutoff didn’t solve the issue. Checked the thermistor and it was bad, ordered part and rescheduled customer ; ordrng 1 WP8577274 (thermistor)"

Near Adcock Ranch Rd, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Inspection of unit shows seal for freezer in very poor condition large gaps apparent causing condensation and freezing in freezer compartment. Replace door to resolve issue customer will be pursuing replacement or exchange from retailer.; rqstng P&A on 1 W10599407 (dor-fip), ordrng 1 W10884775 (nameplate)"

Near Ridge View Dr, Corpus Christi, TX 78413
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE714HLAS0 W10779716. Element bake. ; ordrng 1 W10779716 (elmnt-bake)

Near Queensmill Dr, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL KSGB900ESS0 F8e0 code in diagnostic for last 9 error codes. Cooling fan speed too low. Fan is getting power. W11107275. Cooling fan.W11100100 control board. Parts warranty.Lab; ordrng 1 W11100100 (cntrl-elec) and 1 W11107275 (fan-blwr)

Near Arbutus Ave SE, Roanoke, VA 24014
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Defrost not operating properly. Needs control board and defrost thermostat wire harness. ; rqstng P&A on 1 W11089236 (cntrl-elec) and 1 W11449066 (WIRE HARNESS)

Near Marr St NW, Roanoke, VA 24012
Uriah B.

Uriah B.

BELLA JENN-AIR JFFCC72EFS02 "Ran testing and no cool in either compartment. Needs RC evap, compressor, and drier. Both evap and compressor are psp items. ; ordrng 1 W11109499 (drier-tube) and 1 W11291123 (evaporator) and 1 W11393142 (COMPRESSOR)"

Near Saddle Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 WPW10317991WP63052-2W11378860Found auger motor not turning and the impeller seems to be loose on the motor drive shaft. Will replace motor and impeller. ; ordrng 1 W10317991 (ice disp augur motor) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller)

Near Haymakertown Rd, Troutville, VA 24175
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked refrigerator found unit unbalanced. Found front right wheel up completely lowered wheel down. No issues unit is working as designed. Job complete.

Near W High Ave, San Antonio, TX 78210
Douglas H.

Douglas H.

WASHER MAYTAG MHW8200FW0 Unit door locked and humming. Found issue to be clogged drain pump. Also found door latch was damaged. Removed clog from drain pump and replaced door latch to resolve all issues. Unit testing good now no further issues at this point. Yes to survey and leave behind.

Near Los Mirasoles, Boerne, TX 78015
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF320PADS1 Upon arrival customer stated meant to cancel with us because they have another service company coming out for fridge and they are going to check the other appliances.

Near Gage Dr, Boerne, TX 78006
Jim G.

Jim G.

RANGE WHIRLPOOL RF367LXKQ0 Replaced broiler and socket. Unit tested properly thereafter. Issue resolved.

Near Weeping Way, Schertz, TX 78154
Jim G.

Jim G.

WASHER MAYTAG MVWB855DC3 Replaced all parts. Issue resolved.

Near Flint Rd, Cibolo, TX 78108
Justin  R.

Justin R.

DRYER WHIRLPOOL WED5000DW2 "Found a damaged heating coil on unit, replaced with truck stock and tested to complete. Went over survey with customer. ; used 1 279838 (ELEMENT) from stock"

Near Argos Star, San Antonio, TX 78245
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WFG515S0ES0 Upon arrival customer stated meant to cancel with us because they have another service company coming out for fridge and they are going to check the other appliances.

Near Gage Dr, Boerne, TX 78006
Douglas H.

Douglas H.

FREEZER MAYTAG MQF1656TEW02 Last trip found faulty EVAP fan and thermostat. Replaced both to resolve the issues. Unit testing good now and began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind.

Near Byron Dr, Boerne, TX 78006
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind."

Near Big Geronimo St, San Antonio, TX 78254
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Replaced control, and start device. Leaving plugged in for 24 hours to check for cooling. Compressor and fan are running."

Near SW Loop 410, San Antonio, TX 78245
Justin  R.

Justin R.

WASHER AMANA NTW4516FW3 "F7E6, calibration did not pass. Found P2 on control not all the way seated into control board. Running calibration and diagnostics on unit again. Both passed, unit is working as designed."

Near Northlake Dr, Lakehills, TX 78063
Steven G.

Steven G.

DISHWASHER MAYTAG MDB7749AWQ2 "Checked dishwasher replaced spray arm, manifold and seal ran unit it ran normal no more leak, dishwasher is working properly"

Near Petry Dr, Kirby, TX 78219
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Replaced damaged dispenser motor, tested to complete."

Near Forest Trail Dr, Bandera, TX 78003
Steven G.

Steven G.

WINE COOLER WHIRLPOOL KURG24RWBS21 "Checked wine cooler found evaporator iced up, cleared ice element and bi-metal are fine found bad defrost timer replaced timer checked operation unit working normal now"

Near Terrell Rd, San Antonio, TX 78209
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS571CIHV00 "Issues was a bad start device. Replaced start devic, unit testing good. Collected P&L."

Near Bar X Trail, Helotes, TX 78023
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator after adding dye drier, found leak on Evaporator, replaced evaporator vacuumed and charged unit everything is working normal now"

Near Argo Ave, Alamo Heights, TX 78209
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Unit does not have hot water attached to unit. Can’t properly test unit without hot water line. F7E7, and F0E5 stored in unit. Cleared faults and tried calibration. Do not need to change out parts. Drain hose is going up higher than recommended which would cause water to not drain all the way."

Near Madrona Ln, Bandera, TX 78003
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW8500DC0 Advised customer of fees and what the possible issues and cost could be. Customer will not continue with service. ; ordrng 1 W10861642 (latch)

Near Gibbens St, San Antonio, TX 78224
Jim G.

Jim G.

RANGE WHIRLPOOL WGE555S0BS00 Replaced all switches. Issue resolved. Tested unit.

Near Willow Top Dr, Schertz, TX 78154
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced tube. Issue resolved.

Near Eldon Rock, San Antonio, TX 78247
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Issue stated by customer: ice maker and water dispenser not working. Found unit not dispensing water dispute filter being replaced and measured fill still counting. Ice maker was full with ice but not dispensing ice. Removed ice maker, auger motor spins and engages. Re inserted ice maker unit still didn’t dispense ice. Opened door and ran ice maker, unit dispensed ice. Closed door, ice and water both worked. Ordering UI and control to resolve issue.; rqstng P&A on 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)"

Near War Arrow, San Antonio, TX 78238
Jim G.

Jim G.

RANGE KITCHENAID KDRS483VSS03 Replaced a switch membrane. Control was not programmed to the correct model and cannot be reprogrammed from the unit. Luckily the switch membrane replacement was sufficient to correct the issue. Spoke to Joel SR#7727408019 who confirmed that. Collected labor.

Near Amorosa Way, San Antonio, TX 78261
Jesus C.

Jesus C.

OVEN ELECTRIC (D KITCHENAID KFGD500ESS04 Uneven burner flame on center. Screws for burner base are missing. Will need to replace screws and burner assembly. Could not find part number for screws. Called CXC to research. Will contact once they find part number. Sr 7727533640; ordrng 1 W10643272 (holder-orf) and 1 W10718181 (valve-brnr) and 1 WPW10171140 (cap-burner) and 1 WPW10333445 (burnr-base) and 1 WPW10336094 (burnr-top)

Near Flanders Ave, San Antonio, TX 78214
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Calling techline to assist with troubleshooting, Cassie is assisting, techline said with issues that are occurring Cassie said issue is signal harness related. Changed out signal harness. Tested to complete."

Near Bandera, TX 78003
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW0 "Issue stated by customer: lid wouldn’t lock all the time, start button wouldn’t work all the time. Replaced control and lid latch. Ran unit through diagnostic cycle. Noticed unit made scratching noise during spin like something’s slipping. Tried removing washplate to see if anything was stuck. Washplate seized to tub. Ordering inner tub, outer tub, washplate, drive kit, gearcase and motor.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11219115 (OUTER TUB) and 1 W11283592 (motor-drve)"

Near Rainmaker St, San Antonio, TX 78238
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Issue was a frozen evaporator. Replaced defrost thermistor to resolve issue.

Near Cornwall Dr, Spring Branch, TX 78070
Colton B.

Colton B.

RANGE WHIRLPOOL GFG471LVS2 Customer took door apart to clean glass and could not get it back together. Put door back together to resolve issue. Unit tested good. Collected SC and labor.

Near Cloud View Dr, Bulverde, TX 78163
Christian G.

Christian G.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Issue stated by customer: unit cooled for a short while then started warming up again. Found evap fans blowing at 45 degrees. Unit has ice buildup again down by evap fan. Unit tested good in all diagnostic tests. Confirmed tests again through Techline. Techline rescommends clearing ice build up again and checking for any air infiltration, cracks in liner, or holes by water reservoir as well as a full defrost of unit. Techline also sending out sealed system tech to make sure correct refrigerant levels were sent through compressor valve steps.#7727557974; O-emld tckt"

Near Rugged Ridge St, San Antonio, TX 78254
Steven G.

Steven G.

REFRIGERATOR AMANA AFI2539ERM02 "Checked refrigerator after messing up and reading voltage wrong, found not getting right voltage, called tech line TJ we found resistor in wiring blown product cannot be repaired, customer to call Contract company and go to next step, SR7727560612"

Near SW 39th St, San Antonio, TX 78237
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4655JW0 Checked washer found motor not powering on. Checked voltage motor is getting proper voltage. Error code F7E1 present.Ordering motor and capacitor just in case.; ordrng 1 W10677719 (motor-drve) and 1 W10866250 (capacitor)

Near S Laredo St, San Antonio, TX 78204
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced only motor evaporator. Issue resolved.

Near Indigo Run Dr, Bulverde, TX 78163
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED4850HW0 Dryer not starting. Found door switch is damaged. Will need to replace switch. ; ordrng 1 WPW10569603 (switch-dor)

Near Surrey Ave, San Antonio, TX 78225
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Issue stated by customer: ice maker not working. Found e2 error code stored in unit. Ran ice maker through harvest cycle, unit did not pass. Replaced ice maker, error code still present, did 10sec restart and tested again, unit still didn’t pass. Called Techline, spoke to mark who recommended doing a 2min reset on unit to clear codes, if this didn’t work then recommended replacing ice maker harness. Did Reset on unit, e0 displayed in error codes, ran harvest cycle on unit, unit passed. Unit tests good at this time. Customer pmilitary discount not applied at s.call)+tax)."

Near Elisabeth Run, San Antonio, TX 78253
Steven G.

Steven G.

MICROWAVE OVEN SAMSUNG ME20H705MSS "Checked microwave found blown thermostat and burnt terminal, replaced thermostat and replaced terminal checked operation unit is working normal now"

Near Bear Trace, Floresville, TX 78114
Christian G.

Christian G.

OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Issue stated by customer: oven not turning on at all. Voltage from wall/plug tests good at 240. Fuse looks good. Could hear unit clicking as I touched each button. Ordering panel and control to resolve issue.; ordrng 1 W11093241 (panl-cntrl) and 1 W11179310 (cntrl-elec)

Near Seven L Trail, Helotes, TX 78023
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer fan is not functional. As it is dc it is causing short to board resulting in PO error. ; ordrng 1 W11249952 (motor-evap) and 1 WP67006337 (blade- fan)

Near Woodbridge Way, Schertz, TX 78154
Jim G.

Jim G.

WASHER ROPER RTW4516FW2 Ed SR# 7727561346 determined lid lock was functional but the unit seems to have also had two other issues. The capacitor had come loose and the actuator (tachometer) also failed. Replaced actuator from truck stock. Issue resolved. ; used 1 W10913953 (ACTUATOR) from stock

Near FM306, Canyon Lake, TX 78133
Colton B.

Colton B.

RANGE WHIRLPOOL WGE745C0FS01 Issue is that liner is chipping along the seem. We have about a 6 inch x 1/4 inch chip along seam of oven liner. Called techline (SR: 7727558569) who said it was non-repairable. Informed customer that Whirlpool will be in contact. Pics of chip in SD Quick Pic.

Near Split Rock Cir, Bulverde, TX 78163
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Called customer while in route, advised customer of service call customer asked if parts and labor would be covered I stated no. Customer did not want to continue service. Job complete."

Near Guilford Forge, Universal City, TX 78148

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