Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1574 customer reviews

Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Unit microwave indicates door is open when it’s not finding issue to be interlock on right side. Ordering interlock harness to resolve the issue. ; ordrng 1 W11033422 (INTERLOCK HARNESS)

Near Vejer, , TX 78015
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Mounted u it to wall. Used wire tie on harness. ; used 1 WP8567668 (WIRE TIE) from stock

Near Bright Skies, San Antonio, TX 78261
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KFIS29PBMS02 "Freezer temp at 19, refrigerator at 60 degrees. Calling techline due to reoccurring issues. Spoke with Andrew had me give pressures during step 4. Stated based on pressure reading unit has a restriction. Stated to f"

Near Silent Sunset, San Antonio, TX 78250
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Replaced refrigerator doors, nameplate and air diffuser. Issue resolved."

Near Cliff Canyon, San Antonio, TX 78259
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS331SDHB02 Complaint of noisy operation. Ran diagnostics testing to isolate the noise customer had a recording of. Couldn’t replaicate the noise but the compressor didn’t have normal noise when starting up. Ordering compressor to resolve the issue. ; ordrng 1 W10276644 (COMPRESSOR )

Near Oak View Dr, Boerne, TX 78006
Douglas H.

Douglas H.

WASHER MAYTAG MVWB765FW3 "Last trip found faulty electronic control and UI console . Replaced both to resolve the issue. Calibrated unit, unit testing good now. No further issues at this point."

Near Linkview St, San Antonio, TX 78240
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WZF79R20DW Working device was sent. Reordering. ; ordrng 1 W11236854 (contrl-box)

Near Mooresfield St, San Antonio, TX 78217
Douglas H.

Douglas H.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Last trip found faulty console and control. Replaced console and tested unit. Unit functioning as designed now. Control not needed. No further issues at this point.

Near Tiltwood Ct, Boerne, TX 78006
Shawn W.

Shawn W.

DRYER SAMSUNG DV45H7000EW/A2 Utilized Samsung Tech Line to help with the diagnosis. We discovered that the Idler pulley for the belt on the drum had broken. When the belt is off the pulley it forces the pulley to make contact with a switch to close down the circuit to the motor preventing internal damage to the other unit components. This idler pulley needs to be replaced. I found that two of the support rollers (1 in the back and 1 in the front were binding. Our customer has decided to change all 4 rollers as a maintenance repair. Parts ordered. The Samsung rollers are a little cost prohibitive so I’ve asked our parts department to see if they can locate a dryer kit at a lower cost.; ordrng 2 DC97-16782A (ASSY PLASTIC SUPPORTOR;27-DRYER)s and 1 DC93-00634A (ASSY MOTOR PARTS;27' DRYER)

Near Sweetbrush, San Antonio, TX 78258
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF540PADM3 "Checked dishwasher found unit not hooked up drain hose, water line and power cord where under dishwasher, attached everything ran dishwasher unit is working properly now"

Near Saint Hedwig, TX 78152
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 On further inspection and reassembly the icemaker arm was not incorrect position. Unit functioning normally at this time with no further issues.

Near Sally Agee, San Antonio, TX 78238
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HB4 "Replaced control board, found fan hitting insulation tape. Unit good to go."

Near Knob Creek, San Antonio, TX 78245
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFE535S0JZ0 "Unit has a lot of physical damage. Found console, cooktop, handle and door trim to be damaged. Requesting authorization as is over the initial authorization limit. ; rqstng P&A on 1 W11156895 (COOKTOP ) and 1 W11158166 (CONSOLE) and 1 W11449263 (TRIM) and 1 W11449263 (HANDLE)"

Near Rim Dr, San Antonio, TX 78257
Steven G.

Steven G.

RANGE WHIRLPOOL WFG525S0JS0 "Checked range when heating oven found cycling real fast and not getting out of preheat found drip mat on oven floor covering holes for heat to get to thermistor, removed mat oven started to heat properly advised to cut mat down so not to cover vent holes, oven is working normal"

Near Badlands Way, Converse, TX 78109
Douglas H.

Douglas H.

WASHER MAYTAG MVW6230HW0 Replaced motor and belt to resolve noise. Calibrated unit and ran auto testing to ensure proper functionality. Unit functioning as designed now with normal noise. No further issues at this point.

Near Fair Oaks Pkwy, Boerne, TX 78015
Jesus C.

Jesus C.

DRYER ROPER RED4516FW0 Installed new blower. No further issues. Tested to complete.

Near E Highland Blvd, San Antonio, TX 78210
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Checked refrigerator found fill tube iced up cleared unit is filling properly now, customer complaint is that they find refrigerator off and not running they have unplug unit and plug back in, both control boards have been replaced and outlet and breaker have been replaced and issue still happens talked to tech line he advised to get a new freezer door customer said that’s to much money and will call Whirlpool to see if they would help, if we get an authorization order LW11026425 freezer door"

Near Arabian King, Converse, TX 78109
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTM404ESS3 Issue is that dishwasher is not operational and is leaking. Finding issue to be a faulty control board. Based on error codes I’m also ordering a motor and valve. Also noticed rust on the tub and I believe the leak is coming from there as well. Ordering all parts needed. Customer not happy that new unit is not working at all. Wants a new unit. Parts are PSP.; ordrng 1 W10681512 (tub-dishwr) and 1 W10860176 (arm-spray) and 1 W10861526 (pump&motor) and 1 W11175771 (valve-inlt) and 1 W11341628 (CONTROL)

Near Gate Forest, Boerne, TX 78015
Jesus C.

Jesus C.

WASHER MAYTAG MVWC565FW0 "Installed new gearcase, basket, and agitator. No issues during testing. Tested to complete."

Near Genevieve Dr, San Antonio, TX 78214
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW6620HC0 Was at customers house yesterday called customer to confirm service needed on 3CX was advised unit not leaking working as it should. This was error in system double booking call. Job complete as of yesterday.

Near Ashley Oak Dr, Schertz, TX 78154
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Freezer door had a dent. Replaced freezer door to resolve the issue. Customer approved of the repair. No further issues at this point.

Near Riverwalk, Boerne, TX 78006
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE254ESS1 "Issue is that kick plate came off and was wedged between door and tub. Also not draining. Reinstalled kick plate, that is now good. Called techline for draining issue (SR: 7728898667). Customer states draining issue is intermittent, techline believes that unit might not be finishing the cycle. Either a bad control or the upper racks are forcing door open. Asked customer to record the control panel next time the issue happens. Customer states that she doesn’t want to spend more money on issue and would like a refund for previous repair. Letting manager AE know of situation."

Near Fairway Green Dr, Fair Oaks Ranch, TX 78015
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL ED5VHEXVB06 "Checked refrigerator found dispenser ice maker door flap broken, replaced with ice door kit checked operation unit working normal now ; used 1 8201756 (ICE DOOR KIT) from stock"

Near Ridge Beach Dr, Converse, TX 78109
Jesus C.

Jesus C.

RANGE AMANA ACR4303MFB4 "Installed new glass, trim, and handle. No further issues. Job complete."

Near Duke Rd, San Antonio, TX 78264
Steven G.

Steven G.

WASHER WHIRLPOOL WFW72HEDW0 "Checked washer found water leaking from tub bellow, replaced bellow checked operation unit is working normal now"

Near Radford Trail, San Antonio, TX 78244
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB765FW0 Removed terminal block installed new block and wire kit installed new power cord correctly to 4 wire outlet tested all operations normal.

Near Grassmarket, San Antonio, TX 78259
Steven G.

Steven G.

DRYER ROPER RED4516FW0 Checked dryer found noise in spin removed front and found a safety pin in felt bearing removed checked operation unit is working normal now

Near Summer Fest Dr, San Antonio, TX 78244
Justin  R.

Justin R.

REFRIGERATOR KITCHEN AID KRFF507HPS00 Replaced freezer led for unit. All lights working now.

Near Buckner Pass, San Antonio, TX 78253
Tommy B.

Tommy B.

WASHER WHIRLPOOL CAE2795FQ0 Called tech line spoke Dustin. SR7728897214 tested capacitor and it checks out. Recommends swapping out control board to resolve issue. ; ordrng 1 W11188527 (cntrl-elec)

Near Huebner Rd, San Antonio, TX 78240
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Issue was a faulty control board not sending voltage to the 3 way valve. Replaced control, 3 way valve actuated immediately. Unit tested good. Collected SC+P+L."

Near Kitty Kat Ln, Boerne, TX 78006
Tommy B.

Tommy B.

WASHER WHIRLPOOL n/a Front office management stated Maintenance not needed

Near Huebner Rd, San Antonio, TX 78240
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Removed UI replaced UI and icemaker tested unit harvested no errors

Near Vista Run Dr, San Antonio, TX 78247
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced filter head installed fitting and valve tested all operations normal advised customer to get change filter

Near Lone Falls Dr, Universal City, TX 78148
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE505W0JZ0 Installed new switch and element. No further issues. Tested to complete.

Near S Loop 1604 W, Von Ormy, TX 78073
Steven G.

Steven G.

WASHER WHIRLPOOL WTW6600SW2 "Checked washer found unit vibrating and walking, found bad suspension rods, replaced kit checked operation unit working normal now"

Near Saints Arc Dr, San Antonio, TX 78220
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced filter head installed fitting and valve tested all operations normal advised customer to get change filter

Near Lone Falls Dr, Universal City, TX 78148
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 The ice maker is working. The complaint is low ice production. On service test 16 I found that the RC door switch is showing open when it is closed. This is the same for the FC door as well. I called Tech Line. When checking the VAC at the P1 and P2 connector we were able to reset the relay and now the door switches are working. We will monitor the Ice production and if the production continues to stay low we will need to replace the control board. W10843055 SR# 7728899415

Near Las Lomas Blvd, San Antonio, TX 78258
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED4815EW1 Previous visit found a faulty thermal fuse in addition to other components. After swapping all components unit is still not heating. Tested the terminal block and it is no longer receiving 240 V. Customer will need to provide electrician.

Near Fredericksburg Rd, San Antonio, TX 78240
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW4 Removed console replaced inlet valve tested for leaks no leaks. Ran test and calibrated all operations normal.

Near Cylburn Park, Converse, TX 78109
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Replaced control and console, blower fan is working as designed. Having trouble connecting to WiFi. Need to order console again. Signal harness is PSP item. ; ordrng 1 W11225365 (harns-wire) and 1 W11297709 (console)"

Near Panhandle View, San Antonio, TX 78254
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE515S0JS0 Installed new hinges. No further issues. Tested to complete.

Near Kyote Rd, Bigfoot, TX 78005
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRFC704FPS04 Checked wiring on top of door. Replaced panel UI on left hand door. Still no display. The customer was having problems with ice maker as well. Call Sterling 0 VDC to sparse UI. We checked the Lost contact with Sterling. I called back and spoke with TJ. We checked the DC voltage at the cabinet top left for the same line leading to the sparse UI and we were getting 0 VDC. When I unplugged and plugged back in the front dispenser UI. Everything came on. TJ advised me to check the connections at the Orion board. I Tested ice maker and it is not operating and will need to be replaced. Part ordered.; ordrng 1 W11115534 (icemaker)

Near Champion Falls, San Antonio, TX 78258
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KBFN402EPA01 Need to order and replaced filter housing. ; ordrng 1 WPW10121140 (housing)

Near Oak Cluster St, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KBFS25EWBL9 Removed evaporator cover replaced harness and tested heater heater good removed rear panel and replaced control tested all operations normal.

Near Crockett St, Pleasanton, TX 78064
Steven G.

Steven G.

WASHER MAYTAG MVWB835DC3 "Checked washer found unit not going into diagnostics, and some cycles not responding replaced UI and control checked operation unit working normal now"

Near Holmgreen Rd, San Antonio, TX 78220
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Spoke to customer he said he wont be available today set appointment for Monday.; schdld next appmnt for 9/28 MON !

Near Country Pl Dr, Adkins, TX 78101
Colton B.

Colton B.

WASHER MAYTAG MVWB835DW0 Issue is an over fill on washer. Replaced control to resolve issue. Unit tested good.

Near White Oak Rd, Kerrville, TX 78028
Justin  R.

Justin R.

REFRIGERATOR KITCHEN AID KRFF707ESS01 "7728902814 file number, Steve was not any help from tech line. Thawed out unit and made sure evap was pushed back all the way. Customer will monitor unit, checked 3 way valve, unit is is 8 hour timing for defrost."

Near Bedazzled, San Antonio, TX 78245
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Temperatures were fine talked. I installed the new control board and found that the sub steps for test 3 were still not available. I switched from the Service Manual to the Tech Sheet and found that there is no sub step to step 3. Both evaporator fans turn in and that is it. I called Whirlpool Tech Line and talked to TJ. He explained to me that these fans run about 98 % of the time. He referred me to the Owners Manual page 14 it explains that the unit is designed to sound like it is running to much. SR #7728903072. Unit is fully operational.

Near Lucca Mist, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC KITCHENAID KFED500ESS03 Found large chip in front right burner that appears as impact from there crack goes across to rear left burner snapped photos advised customer that will probably be denied. Due to not being able to prove that this is not impact crack. Requesting OTL and autho on cracked glass top.; rqstng P&A on 1 W10780927 (cooktop)

Near Rosewood Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA JENN-AIR JUIFX15HX00 Found unit has bad filter not getting water. Checked evaporator and condenser these are good water valve working pumps working Advised customer to get new filter. Install instruct.

Near Woodlands Dr, La Vernia, TX 78121
Colton B.

Colton B.

DRYER MAYTAG MED5630HC Customer complaint is no heat on dryer. Finding issue to be a faulty heating element. Ordering and returning on Tuesday.; ordrng 1 WP3387747 (element)

Near TX-534 Loop, Kerrville, TX 78028
Shawn W.

Shawn W.

WASHER MAYTAG MVWX655DW2 Replaced control board. Ran calibration. Unit fully operational.

Near Norwich Dr, San Antonio, TX 78217
Tommy B.

Tommy B.

DRYER WHIRLPOOL MEDB765FC0 Customer stated the issue was that the door does not fastened and stay closed. Door will need a new cats in order to function properly. Ordering parts to resolve issue.; ordrng 1 WP3389441 (catch)

Near Texas Ave, San Antonio, TX 78201
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDTM604KPS0 Customer stated that the unit is not heating and also there is a weird noise about 28 minutes before end of express cycle. F8E2 in diagnostics. Ordering user interface which is partially not working and the water inlet. ; ordrng 1 W11407411 (WATER INLET) and 1 W11416458 (Ui)

Near Cantera Manor Blvd, San Antonio, TX 78256
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW "Customer complaint is a burnt rubber smell. Customer states that it has gotten better since the last tech was here, I could not smell it. Checked between tubs and under washer, everything seemed fine. Ran a few diagnostics cycles and could not replicate smell. What I think probably happened was plumbing work in the neighborhood passed on some stinky water that lingered in unit. Everything seems fine now though."

Near Hidden Field, San Antonio, TX 78250
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Board will not go into diagnostics mode, with freezing issues would need to replace bad control. Quoted 360.47. ; rqstng P&A on 1 W11436574 (CONTROL BOARD )"

Near Ingram Rd, San Antonio, TX 78245
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRMF706ESS01 Complaint is unit not producing ice. Tested unit. Found is maker motor is stuck. Will not harvest. Replaced ice maker assembly. Ice maker now running harvest cycle. Good water to ice maker. No further issues. Collected payment for repairs. Job complete.

Near Benton City Rd, Von Ormy, TX 78073
Tommy B.

Tommy B.

WASHER WHIRLPOOL MVWC565FW2 Customer stated that the unit is just not working. No leaking issue. Unit was unplugged on arrival. Plugged it in and drain pump engaged for 5 minutes and shit off. No errors in diagnostics and unit passed all functions during automatic test cycle. No further issues at this time.

Near Scenic Hills Dr, San Antonio, TX 78255
Steven G.

Steven G.

DRYER WHIRLPOOL WED4950HW0 "Checked dryer found cabinet was fine back cover was dented, removed back panel and straightened out checked operation everything is working normal now"

Near Sunshine Meadow, Adkins, TX 78101
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW6620HW0 "Changed out water valves, customer is going to run a full load and call if issue remains. If so will need W11322905 and W11316246."

Near Bogart Dr, San Antonio, TX 78240
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Defrosted unit replaced harness and fan reassembled tested no noise defrost working.

Near County Rd 347, La Vernia, TX 78121
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Previous visit found faulty diffuser and thermistor. Swapped out with new parts to resolve issue. Unit tested good at this time with no further issues.

Near Flying W Trail, Helotes, TX 78023
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER SAMSUNG WA52J8700AP/A2 Found mems sensor error code and unresponsive UI tested dc power to MEM sensor in spin 5vdc unable to access service mode due to UI advised customer that UI will have to be changed then can further diagnose to see if MEM sensor is faulty since error code points to that.

Near Wagon Train Rd, La Vernia, TX 78121
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customers closing date was June 4, 2020. Customer will get with builder to see if builder will take financial responsibility for out of cosmetic warranty. ; saved tckt"

Near Sawyer Valley, San Antonio, TX 78254
Justin  R.

Justin R.

DISHWASHER KITCHENAID KDTM704ESS0 Spoke with customer about repair and they decided to not replace the dispenser. Charging for service call.

Near Alamo St, Castroville, TX 78009
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH31017HZ0 Swapped out control to resolve light functioning issue. Unit tested good now with no further issues at this time.

Near Saucedo Dr, Helotes, TX 78023
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS315SDHM05 Customer stated the issue is that the unit is not dispensing water and also has stopped producing ice. Found issue to be a faulty water inlet valve. Ordering new parts to resolve issue.; ordrng 1 WPW10179146 (valve-inlt)

Near Reyes Heights, San Antonio, TX 78254
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Unit not cooling. Ran pressure test. Found low side pressure in a vacuum and high side pressure around 90 psi. These pressures indicate a leak in the SS. Ordering both evaporators, likely culprit is in the refrigerator EVAP. SS P&L still under KA limited part warranty. ; ordrng 1 W11116006 (REFRIGERATOR EVAP ) and 1 WPW10608485 (FREEZER EVAP)"

Near Kitty Kat Ln, Boerne, TX 78006
Colton B.

Colton B.

WASHER MAYTAG MVWB835DW0 Issue is an over fill on washer. Replaced control to resolve issue. Unit tested good.

Near White Oak Rd, Kerrville, TX 78028
Tommy B.

Tommy B.

DRYER WHIRLPOOL MEDB765FC0 Door catch swap did not solve the issue. The front panel is bowed in such a way that the door does not close properly. Ordering front panel to resolve issue.; ordrng 1 WPW10459661 (panel)

Near Texas Ave, San Antonio, TX 78201
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL MRT118FFFM01 Last trip found faulty control. Replaced control. Unit kicked right on. Began cooling immediately. Advised of 24 wait period to properly cool. No further issues at this point.

Near I-10, Boerne, TX 78006
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked refrigerator found unit not cooling and compressor noisy and very hot, replaced compressor and dye drier vacuumed and charged unit everything is working normal now"

Near Wayword Trail, San Antonio, TX 78244
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4816FW2 Found lid lock stuck in lock position removed top verified control working no error codes. Removed lid lock replaced with truck stock lock ran calibration and tested all operations normal.; used 1 W11307244 (LATCH) from stock

Near Dobie Blvd, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GC0 Spoke to customer he said service not needed and cancelled.

Near Cavan, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed top in RC replaced heater and valve replaced top drawer in FC tested all operations normal.

Near Alpino, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Removed evaporator cover replaced fan reassembled tested all operations normal.

Near Earlywood St, San Antonio, TX 78233
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Last trip found evaporator restricted. Replaced EVAP to resolve the issue unit began cooling immediately upon testing. No further issues at this point. Advised 24-48 hour period to allow unit to cool properly. SS P&L still under limited part warranty.

Near I-10, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Found FC led not working used truck stock replaced LED then replaced icemaker tested after plugging in no errors all operations normal.; used 1 W10695459 (MODULE) from stock

Near Lebanon St, San Antonio, TX 78223
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0JB0 Replaced failed burner which i moved to Rear right. Tested all operations normal.

Near Fx Ball Dr, Elmendorf, TX 78112
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Could not remove the light module entirely. Rescheduled for Techline recommendation. ; saved tckt

Near Red Oak Turn, Helotes, TX 78023
Tommy B.

Tommy B.

WASHER MAYTAG MVWC565FW1 "Customer stated that the unit will not wash. Diagnostic revealed error codes F2E1 F9E1 F8E1. Swapped out water valve to resolve issues. Automatic test cycle was good, no further issues at this time"

Near Silent Oaks, San Antonio, TX 78250
Tommy B.

Tommy B.

WASHER MAYTAG MVW6230HW0 Customer stated the unit provided error F0E4 which was o oh error in diagnostics. Customer did get a new water heater on 9/27. Will need a new water valve if issue persists. No further issues at this time. Customer states that the unit is fully functional except for the error code. Yes to survey.

Near Rachels Branch, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Customer states that the unit has lost ice production in both compartments along with rising temperatures. Found frost accumulated on the top row only of the evaporator. Spoke to DH and he believes it to be a restriction in the system. Ordering UV dryer and rescheduling as SS.; ordrng 1 WPW10143759 (dryer)

Near Cibolo Ridge Trail, Fair Oaks Ranch, TX 78015
Justin  R.

Justin R.

WASHER MAYTAG MHW5630HC0 "Cannot removed stator from old tub, will need stator, rotor, and both screws. ; ordrng 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 W11314661 (screw) and 1 W11354541 (STATOR )"

Near Becker Field, San Antonio, TX 78253
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED4815EW1 Customer stated that the issue is the unit is not drying clothes by the end of the cycle. Customer states they are using the timed cycle and not the sensor cycle. The unit is heating and has motion as well as airflow. The unit is tested good with no further issues at this time. Recommended to customer to try using the sensor cycle for improved results.

Near Tyler Oaks, Helotes, TX 78023
Tommy B.

Tommy B.

THIN-TWIN 24' LE WHIRLPOOL WET4024HW0 Customer stated BSU that the unit is not turning. Found issue to be caused by a broken belt in the dryer. Ordering parts to resolve issue; ordrng 1 3394652 (belt!dryer)

Near Horizon Hill Blvd, San Antonio, TX 78229
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Previous visit found broken spray arm. This visit swapped out with a new spray arm to resolve issue. No further issues at this time.

Near Cimarron Lake, , TX 78015
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Checked refrigerator customer said water dripping in refrigerator section and frost buildup in freezer, found doors not sealing properly because refrigerator is leaning forward, adjusted front legs to level unit doors are closing properly now"

Near Rosalind Way, San Antonio, TX 78222
Jesus C.

Jesus C.

ICEMAKER (STANDA JENN-AIR JIM158XYRS2 Tested unit. Not reading water level correctly. Will need to replace control and recirculating pump. Unit will also need to be deep cleaned. Large buildup of hard water deposits. Warranty will not cover cleaning. Estimate for cleaning is 120 plus cost of cleaning solution. ; ordrng 1 W11034363 (cntrl-elec) and 1 W11179302 (aff ice ma) and 1 W11325175

Near Laurel Heights Pl, San Antonio, TX 78212
Richard G.

Richard G.

WASHER MAYTAG MVWC465HW2 Replaced control. Tested to complete. Unit is good to go.

Near Dovetail Dr, San Antonio, TX 78253
Justin  R.

Justin R.

OVEN ELECTRIC (D KITCHENAID KEBC177KSS05 "Replaced blower and thermostat. Unit heating as designed, raised calibration up plus 5."

Near Crescent Hill, San Antonio, TX 78253
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW3 Tested washer. Unit not draining. Found bad pump. Replaced pump. No further issues. Tested to complete.

Near W Cypress St, San Antonio, TX 78212
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFF507HPS00 Installed new ice maker. No issues during testing. Job complete.

Near E Lullwood Ave, San Antonio, TX 78212
Jesus C.

Jesus C.

WASHER MAYTAG MHW6630HW1 Tested unit. Found leak coming from dispenser during softener dispense. Will need to replace dispenser assembly. Good seals on doors. No other leaks. ; ordrng 1 W11465533

Near Tuxedo Ave, San Antonio, TX 78209
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT108FZDB05 Issue is a frozen evaporator. Ordering a new wire harness with defrost bimetal to resolve issue. Unit # is 1334 and gate code is 1979 .; ordrng 1 W10913629 (harns-wire)

Near Texana Dr, San Antonio, TX 78249
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KBSN608EPA01 Installed new modules. No further issues. Tested to complete.

Near Ivy Ln, Terrell Hills, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Tested unit although i heard noise when i was service washer a few weeks ago could not duplicate noise. Did find slightly noisy valve on ice maker fill. Replaced valve advised customer to get new filter and monitor unit all operations normal at this time.

Near Broken Arrow, Floresville, TX 78114
Steven G.

Steven G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 "Checked microwave found mounting screw stripped and hit control board and shorted cord, replaced power cord and cover checked operation everything is working normal now"

Near Honeygold Dr, San Antonio, TX 78222
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDTM404KPS0 "Our customer had a situation in which the u it was not draining and then it would continue to beep then display error code F8E4 inlet water. When I turned the water off the beeping stopped. This unit appears to have a water fill problem and appears to be a problem with the float switch. I found that the drain hose was not looped up. I fixed this and used a zip tie from my truck stock. WPW10339879. Parts needed have been ordered.; ordrng 1 W11170267 (SCREW BLACK) and 1 W11255994 (FLOAT SWITCH) and 1 W11397505 (FUSE IN LINE) and 1 W11410066 (CONTROL) and 1 W11416362 (PUMP AND MOTOR) and 1 W11434044 (FILL VALVE), used 1 WPW10339879 (ZIP TIE) from stock"

Near Mesa Ridge, San Antonio, TX 78258
Colton B.

Colton B.

WASHER MAYTAG MVWB865GC0 "Customer complaint was a clicking noise coming from washer. Found valve error codes and a bad hot valve. Could not replicate clicking noise. Due to error codes and non operational hot valve, I believe the valve is the source of the clicking. Replaced valve from truck stock, unit tested good.; used 1 W11165546 (VALVE) from stock"

Near Resort View, San Antonio, TX 78255
Shawn W.

Shawn W.

BEVERAGE CENTER KITCHEN AID KBCS24RSBS04 "Found that the temperatures were at 47, 59, 66 degrees F. I found the evaporator area frozen up. I defrosted the evaporator. The compressor is very hot but does not seem to be kicking in. It kicked in after about 7 minutes. The start relay is good. The compressor had 18.6 ohms from common to run and 17.8 ohms from common to start. They should each be at 15 ohms Start to run had 35 ohms. It should be 30 ohms. The defrost heater is reading 143 ohms which is within the 10 % tolerance.Bi-metal is good. I called Whirlpool Tech Line and spoke with Kathy. I also called SG. After explaining it we narrowed it down to the defrost timer. This will need to be replaced.

Near Champion Haven, San Antonio, TX 78258
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Checked refrigerator after adding dye drier found leak at coupler on evaporator, replaced evaporator and couplers, vacuumed and charged unit everything is working normal now ; used 1 W10896713 (COUPLER ), and 1 W11401413 (COUPLER ) from stock"

Near Goliad Rd, San Antonio, TX 78223
Jesus C.

Jesus C.

ICEMAKER (STANDA WHIRLPOOL GI15NDXZQ0 Tested unit. No leaks from unit. Found unit is covered in hard water deposits. Will need to do a deep clean of unit. Ordering cleaner for next visit.

Near Blenheim, San Antonio, TX 78209
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RSG307AARS/XAA Customer stated ice maker stopped working and freeZer door not closing properly. Found faulty ice maker and door not closing properly due to unit being unlevel. Leveled unit to resolve the door issue. Quoted 319.58 for P&L for ice maker. ESTIMATE ONLY! collected Sc. ; rqstng P&A on 1 DA97-11092B (ICE MAKER)

Near Brimhall Rd, Boerne, TX 78006
Richard G.

Richard G.

ICEMAKER (STANDA KITCHEN AID KUID508HWH00 Replaced pump harness. Tested to complete. Unit is cooling and making ice.

Near FM2107, Medina, TX 78055
Richard G.

Richard G.

DISHWASHER KITCHENAID KDFE104HPS0 Replaced drain pump. Tested to complete. Unit is good to go.

Near Settlers Ln, Bandera, TX 78003
Douglas H.

Douglas H.

DISHWASHER KENMORE 665.13099N412 "Customer stated unit not cleaning properly and leaks on long cycle. Found cleaning issue to be inlet water temp not sufficient, advised to check water heater. Leaking issue is caused by tub gasket. Quoted 184.22 for P&L. Collected Sc. ESTIMATE ONLY!!; rqstng P&A on 1 WPW10524469 (GASKET)"

Near Brimhall Rd, Boerne, TX 78006
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS315SDHZ Checked refrigerator after adding dye drier found leak at suction line at compressor wielded copper tubing vacuumed and charged unit everything is working normal now

Near Goliad Rd, San Antonio, TX 78223
Steven G.

Steven G.

ICEMAKER (STANDA JENN-AIR JIM158XYRS0 Checked ice maker found no freon in unit found leak at drier and valve replaced vacuumed and charged unit everything is working normal now

Near Golfcrest Dr, San Antonio, TX 78239
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW8540FW1 "Unit is staying locked and trying to drain. F3E1 stored need pressure switch, and drain pump. ; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"

Near 10th St W, Lakehills, TX 78063
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replaced latch for the door. Door now closes. Unit is filling, washing and draining. Unit is now fully operational."

Near Verona Way, San Antonio, TX 78259
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW4816FW2 "F8E1, F2E1 stored in unit. Will need water valve for unit. Changed out bad valve with truck stock. Ran diagnostics and calibration. Unit passed both. ; used 1 W11210459 (VALVE) from stock"

Near 28th St W, Lakehills, TX 78063
Shawn W.

Shawn W.

WASHER MAYTAG MVWB765FW4 "Our customer was wondering why the unit did not fill up over the clothes. I explained to her that this is normal and that this is an energy star high efficiency unit that uses less water then older models. Our customer also played me a video demonstrating a grinding noise. I ran diagnostics and received error code F5 E2 Lid Lock Failure and F2 E1 UI stuck button ran service test mode and all loads were functioning. However when I stopped the high spin on test 12 the gear case slipped and grinned. I found that the crew that holds in the rotor motor was very loose. I tightened it down, ran test 11 for medium and 12 for high speed spin. No grinding coming out of either test. Unit is now fully operational. Ran both agitation tests and they are both running as designed. Conducted a calibration."

Near Maverick Creek, San Antonio, TX 78247
Justin  R.

Justin R.

COOKTOP GAS KITCHENAID KGCD807XSS02 "Need 4 screws for burners, will also need fan switch. Cooktop is showing signs of weak points causing it to start cracking again. Will request replacing again. Burner flame is extremely high on new orifice so will order conversion kit. ; rqstng P&A on 1 W10296933 (cooktop) and 4 WP3368921 (screw-torx)s and 1 WP74010783 (switch- ro) and 1 WPW10299787 (cnvrsn-kit)"

Near FM3240, Bandera, TX 78003
Jim G.

Jim G.

WASHER LG WM2501HWA Replaced drain pump and control. Corrected any leaks. Issue appears corrected. Advised customer to be proactive when looking for issues given the circumstances and age of unit.

Near Prairie Meadows, San Antonio, TX 78258
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDFE104HPS0 Tested unit. Not filling with water. Found float not connected to switch assembly. Fixed float switch assembly. Good water to tub. No further issues. Tested to complete

Near N New Braunfels Ave, San Antonio, TX 78209
Douglas H.

Douglas H.

VENTHOODS UNKNOWN UXT4230ADS1 Last trip found issue was in the switch and socket. Replaced both and still did the same. Customer explained he a led dimmer bulb in it. Explained that this unit should be using an incandescent bulb per manufacturer specs

Near Heathcot, Boerne, TX 78015
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW3 "Unit has a bad control, need to replace but customer doesn’t want to go through with repair. Collected for service call."

Near Mayan Ranch Rd, Bandera, TX 78003
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL n/a "Unit 309. Tested unit. Fresh food evap not going into defrost. All thermistors pass. Will need to replace control. Spoke with Pete, maintenance supervisor, will continue with repairs. ; ordrng 1 WPW10743957 (cntrl-elec)"

Near Pearl Pkwy, San Antonio, TX 78215
Colton B.

Colton B.

DRYER MAYTAG MEDX655DW1 Issue is that the unit will not heat. Getting 240v at the wall but not at terminal block. Finding issue to be a faulty power cord. Customer needs to get with whoever installed it for a new power cord. No other issues at this time.

Near Fischer Dr, Boerne, TX 78006
Colton B.

Colton B.

ICEMAKER (STANDA SCOTSMAN SCN60PA-1SU Customer concerned about a missing screw on pump. Found image of pump from a parts website that indicted that there wasn’t supposed to be a screw there. Unit testing good at this point.

Near Oak Valley Dr, Fredericksburg, TX 78624
Colton B.

Colton B.

DISHWASHER KITCHEN AID KDTE104ESS2 Issue is that dishes aren’t coming out clean. Found F7E1 error code. Heater works well. Customer said she uses both detergent and booster. Asked customer to just use the detergent this week and we’ll check progress when I come back on Friday for the refrigerator. Collected SC fee on ticket #78267.

Near Zeder Ecke, Fredericksburg, TX 78624
Jim G.

Jim G.

COOKTOP GAS JENN-AIR JGC3530GS Verified a loose. Burner cap.

Near Treemont Park, San Antonio, TX 78261
Jim G.

Jim G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced co sole. Issue resolved.

Near Valencia Rose, San Antonio, TX 78261
Douglas H.

Douglas H.

DISHWASHER JENN-AIR JDB8200AWP1 Unit not draining. Found issue to be drain pump not functioning properly. Quoted 218.30 for P&L customer wants to proceed with repair. Ordering drain pump to resolve the issue. Collected Sc. ; ordrng 1 WPW10531320 (DRAIN PUMP)

Near Jodhpur Dr, Fair Oaks Ranch, TX 78015
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced tub. Checked for leaks. Unit is functioning as designed and no leaks detected.

Near Shadden Oaks, Live Oak, TX 78233
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Found unit not level, made adjustments on front wheels to help with the doors swinging open. Had compressor on for about 5 minutes was not able to recreate loud noise. We see if leveling helped noise."

Near Gypsophila, San Antonio, TX 78253
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDF52PADM3 "Customer stated unit would trip breaker as soon as was started. Customer reset breaker. Tested unit, unit functioning properly and couldn’t get it to trip the breaker. Advised might need an electrician check that breaker. Collected priority Sc."

Near Smokey Chase, Boerne, TX 78015
Justin  R.

Justin R.

DRYER MAYTAG MEDC465HW0 "Unit failed vent test, tested with duct attached and unit did not pass. Customer will need to have duct cleaned out. Del Webb has 1 year additional builder warranty."

Near Cascade Hills, San Antonio, TX 78253
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE320M0JS0 Light now working. Installed new light assembly. No further issues. Tested to complete.

Near Hacienda Dr, San Antonio, TX 78233
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW5000DW1 "Installed new washplate, gearcase, and actuator. Replaced damaged cam. No issues during testing. Unit is working properly. Job complete. ; used 1 W10721967 (CAM) from stock"

Near Hammond Ave, San Antonio, TX 78210
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW1 "Issue was that washer was moving on floor. Leveled washer, unit tested good. Also recommended non slip pads for washer feet because of the tile in the wash room."

Near Winged Foot Ln, Kerrville, TX 78028
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Replaced drain pump and drain hose, unit is good to go."

Near Overlook Acres, San Antonio, TX 78245
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF560SAFB2 "Checked dishwasher found unit kicking breaker when plugged in, checked power cord at dishwasher box found installer had live wire connected to ground, switched wires, checked operation unit is filling and washing properly now"

Near Converse, TX
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF320PADB3 "Checked dishwasher found unit not filling with water, found bad water valve replaced water valve checked operation unit working normal now ; used 1 wpw10327249 (VALVE INLET) from stock"

Near Copperway, Converse, TX 78109
Steven G.

Steven G.

WASHER MAYTAG MVWB865GW0 "Checked washer found unit leaking water and oil at gear case, replaced gearcase checked operation unit is working normal again"

Near St Hedwig Rd, Saint Hedwig, TX 78152
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT750SAHZ Customer stated that the issue is the unit will not dry the dishes. Could not enter the unit into diagnostics as the user interface buttons were all sticky. Ordering new user interface to resolve button issues and provided customer with proper use and care regarding rinse aid and set expectations for dishwasher operation and usage.; ordrng 1 W11302464 (console)

Near Roundup Pass, San Antonio, TX 78245
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF540PADM3 Water inlet valve was not connected to supply line properly. Tightened line and used wire tie to secure harness. Issue resolved. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Roble Grande, San Antonio, TX 78261
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Verified failed icemaker and water tube. Also replacing ice bin. ; ordrng 1 W11185686 (ice-contnr) and 1 W11415785 (WATER TUBE) and 1 WPW10300024 (icemaker)

Near Windbluff Dr, Windcrest, TX 78239
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found ice maker heater staying on pantry ui working correctly and E2 error code Called tech-line spoke to TJ SR 7728917074 ran tests he advised me to replace control in back. Ordered UI as well since this is what control ice maker functioning. Per tech line unplugged icemaker and taped it off will need to reconnect ice maker after repair need OTL.; rqstng P&A on 1 W11330971 (Ui) and 1 WPW10675033 (cntrl-elec), states that autho needed"

Near Country Pl Dr, Adkins, TX 78101
Jim G.

Jim G.

WASHER MAYTAG MVWX655DW2 Verified water inlet supply lines were old and corroded. Advised customer to replace supply lines and I secured drain line. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Akin Quay, San Antonio, TX 78261
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found that the freezer was frosted just below the grill. The evaporator fan is not operating as designed and will need to be changed. Part ordered.; ordrng 1 67006338 (clip- fan) and 1 WPW10276647 (motor-evap)

Near Aurora Sky, Schertz, TX 78154
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDTM354ESS3 The parts were not sent with me today. I called our customer and explained to them that our office would contact them once the parts are in.; saved tckt

Near Running Fawn, San Antonio, TX 78261
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found temperatures perfect in the freezer and the fresh food section. There is a small amount of icing on the top of the freezer door and the top of the cabinet. Talked to Austin from Whirlpool Tech Line. I provided our company phone number and my email for an unrepairable situation as deemed by Austin. SR # 7728330660.

Near Newning, Schertz, TX 78154
Tommy B.

Tommy B.

WASHER MAYTAG MVWB865GW0 Customer stated that the unit trickles water in at start of cycle. Errors F3E2 F8E1 F0E3 F2E1 revealed in diagnostics. Replaced with new water valve to resolve issues. Unit testing good now with no further issues at this time.

Near Bethany, San Antonio, TX 78245
Tommy B.

Tommy B.

WASHER MAYTAG MVWB835DC4 Customer said the unit runs fine just made a loud noise last tome he washed a comforter. No errors in diagnostics and unit passed all functions in the automatic test cycle. Could not duplicate noise in home. Unit testing good with no further issues at this time.

Near N Ellison Dr, San Antonio, TX 78251
Jesus C.

Jesus C.

WASHER MAYTAG MVWC465W2 Complaint is unit not filling with enough water. Tested unit. No error codes. No issues during testing. Unit is working properly. Advised customer unit is high efficiency and uses less water than previous units. Performed customer instruct on proper use and care. Job complete.

Near Elks Dr, San Antonio, TX 78211
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Issue is a frosted up evaporator in refrigerator compartment. Issue is a faulty defrost sensor. Ordering and returning on Friday. Collected all charges via check. Scheduling for Friday. Gate code is 2958.; ordrng 1 W10837236 (harns-wire)

Near Zeder Ecke, Fredericksburg, TX 78624
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017HS3 Tested unit. No heating. Found door switch fell off of cam assembly. Reinstalled door switch. Unit is heating. No further issues. Tested to complete.

Near S Flores St, San Antonio, TX 78204
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE320M0JS0 Tested unit. No power from control. Will need to replace control. ; ordrng 1 W11432568

Near San Antonio, TX 78224
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Bottom panel of unit popped off. Reinstalled panel. No further issues. Job complete.

Near Pilsner St, San Antonio, TX 78252
Richard G.

Richard G.

WASHER MAYTAG MVWB855DC3 "Customer complaint is that the unit is no longer agitating and is making a grinding noise. Ran unit through automatic test and verified issue. Will need to replace drive motor assembly. Covered under 10 year warranty. Ordering motor assembly parts. Collected service fee, quoted labor.; ordrng 1 W10567155 (screw) and 1 W10734521 (slider) and 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11027980 (screw)"

Near Stagehand Dr, San Antonio, TX 78245
Jesus C.

Jesus C.

DRYER MAYTAG MEDB765FW0 Tested dryer. Could not duplicate issue. Unit ran continuously for 20 minutes. Unit Is Working Properly at this time. Job complete.

Near Rustic Stable, San Antonio, TX 78227
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced all parts. Screw broke off inside of new separator. Will need to reorder.; ordrng 1 W11423781 (SEPARATOR )

Near Maridell Park, San Antonio, TX 78253
Douglas H.

Douglas H.

RANGE FRGIDAIRE FFEH3054USA Unit had no power. Checked voltage going to unit. No voltage going to unit found issue to be breaker was tripped. Reset breaker to resolve the issue. Unit testing good now. Advised to have an electrician check out the breaker. Collected priority Sc.

Near Midway Depot, San Antonio, TX 78255
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF28HFEDBSR/AA Customer states that the unit is still tripping the breaker. Says it worked for about 24 hours. Then the issue happened again. Reset breaker and checked out unit. Unit stayed powered on while in home. Customer states unit is on a dedicated circuit and nothing else is powered in the kitchen through that circuit. Checked out compressor and found overload to be faulty.; ordrng 1 DA34-00004D (OVERLOAD )

Near Wilby Ln, San Antonio, TX 78253
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED560LHW0 Unit making loud noise. Finding issue to be a faulty motor. Ordering motor and blower wheel to resolve the issue. Motor and blower wheel on b/o; ordrng 1 W11234001 (MOTOR) and 1 W11327190 (BLOWER WHEEL)

Near Worth Pkwy, San Antonio, TX 78257
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer states someone has already come to fix the unit. Drain hose was not installed correctly.

Near Red Falls Rd, San Antonio, TX 78253
Douglas H.

Douglas H.

DISHWASHER KITCHEN AID KDTE334GPS Last trip found faulty UI and control. Replaced both to resolve the issue. Unit testing good now. No further issues at this point.

Near Camino del Mar, San Antonio, TX 78257
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Ice maker freezing up. Calling Samsung techline for kit part number for ice maker issue. Tech support gave me part number DA82-02675A. Reference number 7003972012; rqstng P&A on 1 DA82-02675A (ICE MAKER KIT)

Near Torrie Tr, Boerne, TX 78006
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Last trip found faulty interlock harness. Replaced harness to resolve the issue. Unit testing good now. No further issues at this point.

Near Vejer, , TX 78015
Steven G.

Steven G.

DISHWASHER KITCHENAID KDFE104HPS0 Checked dishwasher found dishwasher upper rack track broken ordered; ordrng 1 W11192640 (TRACK ASSEMBLY )

Near Burnside Dr, San Antonio, TX 78209
Douglas H.

Douglas H.

REFRIGERATOR GE PYE22PSHBSS Customer stated unit will leak from freezer every few days. Inspected unit found drain line clogged causing issue. Cleared clog and defrosted drain port. Unit functioning as designed now. Collected Sc.

Near Pimlico Ln, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

WASHER MAYTAG MVWB835DW4 "F3e2 inlet temp fault, f8e1 LF error, f0e4 spin limited by water temp. Finding issue to be FA water valve. Replaced valve to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind."

Near Boerne Haze, Boerne, TX 78006
Steven G.

Steven G.

BEVERAGE CENTER JENN-AIR JUB24FRERS00 Checked wine cooler found low on freon added dye drier and vacuumed and charged unit will be back in a week to look for leak ; schdld next appmnt for 10/6 TUE !

Near Tree Crossing St, San Antonio, TX 78247
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Checked refrigerator found freezer iced up put into defrost compressor kept running even when turned off, dethawed ice and replaced bad control board checked operation unit working normal now ; used 1 WPW10503278 (CONTROL) from stock"

Near Clovis Ct, San Antonio, TX 78233
Shawn W.

Shawn W.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Our customer was conducting a walk through with the home owner and while heating the oven the unit cut off at 275 degrees F and displayed the F8E0 error code. Unit has multiple F8 E0 low fan speed under speed error codes. Cleared error codes and rebooted. Ran component activation for both the low and high fan. Preheated oven to 350 degrees F. It reached temperature without cutting off. Checked for error codes and received none. Checked broil element and it is functioning as designed. Ordering ACU and blower as a contingency. If no error codes resurface by return visit I will return to vendor.; ordrng 1 W11248652 (blower) and 1 W11261165 (cntrl-elec)

Near Mountain Pl, San Antonio, TX 78259
Steven G.

Steven G.

ICEMAKER (STANDA KITCHENAID KUID508ESS2 "Customer had a filter installed that didn’t remove calcium, customer got a different filter I installed it, she will call back if problem is still present"

Near Tower Dr, San Antonio, TX 78232
Shawn W.

Shawn W.

COOKTOP GAS WHIRLPOOL WCG97US6HS00 Replaced all parts. Middle grate is a lot better but still off just a bit. We will wait to see if it settles with heat and pressure. Unit fully operational.

Near Hallie Hill, Selma, TX 78154
Steven G.

Steven G.

REFRIGERATOR KITCHEN AID KBSN608ESS00 "Checked refrigerator found refrigerator display flashing 50 for refrigerator section cleared control and ran diagnostics everything passed temps in refrigerator 39 and freezer 0, talked to Butch at Tech-Line SR7728926822 he advised that is was a glitch since everything is working properly, customer to watch and call if any problems"

Near Whispering Wind St, San Antonio, TX 78230
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT314TFDW "Checked refrigerator after adding dye drier found leak in condenser, replaced condenser vacuumed and charged unit everything is working normal now"

Near Interstate 35 Access Rd, San Antonio, TX 78224
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Spoke with builder, he is paying for repair and parts. Need front panel for unit. ; ordrng 1 WPW10274902 (panel)"

Near Pillard Summit, San Antonio, TX 78245
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT108FZDB05 Issue was an iced up evaporator. Defrosted unit and replaced defrost thermistor. Unit now cools well.

Near Texana Dr, San Antonio, TX 78249
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Customer complaint is that the unit is not cooling. Verified issue. Evaporator is frozen. Will need harness; ordrng 1 W11405276 (HARNESS )

Near Harvest Bay, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Temperatures were good on arrival. Replaced control board. Unit fully operational.

Near Shoreham, San Antonio, TX 78260
Richard G.

Richard G.

DRYER WHIRLPOOL WED4815EW1 "Replaced thermal fuse, tested to complete l unit is good to go."

Near Rogers Rd, San Antonio, TX 78251
Richard G.

Richard G.

DRYER WHIRLPOOL WGD49STBW2 Replaced control panel and side panels. Unit is good to go

Near Bandera Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer stated the unit stopped making ice and cooling. Found issue to be caused by non-running compressor. Amp draw a .64, ordering inverter box to resolve issue.; ordrng 1 W11087200 (invrtr-box)"

Near Gettysburg Rd, San Antonio, TX 78228
Jesus C.

Jesus C.

REFRIGERATOR FRGIDAIRE FFSS2614QS4A Installed new dampener. No issues during testing. Collected payment for service. Job complete.

Near Smith Rd, Von Ormy, TX 78073
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KSSC48FTS04 Rechecked diagnosis found bad inverter board.

Near E Elsmere Pl, San Antonio, TX 78212
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW4816FW2 Customer stated that the unit wobbles and turns off and will not complete cycles during usage. Unit was not plugged in on arrival. Drain pump for water sensor engaged when the unit was plugged into the wall. No errors found in diagnostics. Ran manual test for spin at high speed and unit is functioning as designed. Reviewed use and care as well as proper loading techniques to alleviate balancing issues in the future. Unit functioning as designed with no further issues at this time.

Near Consuelo, San Antonio, TX 78228
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG525S0HV1 Customer stated that the RF burner does not light and the RR burner flames out at low setting. All electrodes are firing properly and the burners are not blocked with the green. Ordering assembly for burner to resolve issue.; ordrng 1 W10474162 (holder-orf) and 1 W10836764 (holder-orf)

Near Lyceum Dr, San Antonio, TX 78229
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Called tech line spoke to JK. SR7728925450 Will need a new evap fan motor. Ordering parts to resolve issue. ; ordrng 1 W11033168 (harns-wire)

Near Whisper Dawn St, San Antonio, TX 78230
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW3 "Replaced drive motor, actuator, and gearcase. Tested to complete. Unit is good to go."

Near Bandera Rd, San Antonio, TX 78254
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRFC604FSS01 Verified micro switch is at fault. ; ordrng 1 W11087492 (switch)

Near Granite Ridge, San Antonio, TX 78260
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFF507HPSP0 Unfortunely the LED module replacement did not resolve the issue. I contacted Bryan SR# 7728923186 who informed me the led is failed somewhere else. Sure enough it was a faulty module under icemaker at. rear. Issue resolved.

Near La Verita, San Antonio, TX 78258
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced blower. Issue resolved.

Near San Antonio, TX 78260
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW1 Tested washer. Not shifting. Will need to replace actuator. ; ordrng 1 W10913953 (actuator)

Near Kings Hill, Von Ormy, TX 78073
Jim G.

Jim G.

WASHER MAYTAG MVWB855DC3 Verified dispenser is at fault but customer declined repair due to cost. Collected service fee.

Near Fox Hill, Spring Branch, TX 78070
Jesus C.

Jesus C.

WASHER MAYTAG MVW6230HW0 Installed new UI. No issues during testing. Tested to complete.

Near Co Rd 432, Pleasanton, TX 78064
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked doors found that RC door sticks out more than FC door. Door is sealing not functional failure Advised customer of,30 day cosmetic warranty this is not affecting any component functions and unit level unit operating as designed."

Near Towers Park Ln, San Antonio, TX 78209
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Sound is coming from the damper control, customer is locating delivery date receipt to see if it still within warranty. Customer said she will call Whirlpool to try covering repair. Going to wait on repair. ; O-emld tckt"

Near Falls Summit, San Antonio, TX 78245
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHS Customer is still trying to figure out warranty information. Close ticket

Near Falls Summit, San Antonio, TX 78245
Jesus C.

Jesus C.

REFRIGERATOR SAMSUNG RF22M9581SG/AA Ice buildup one ice room. Called tech line. Will need to order service kit for issue. DA82-02706A.Reference 7003971938. ; ordrng 1 DA82-02706A

Near Campbellton Rd, San Antonio, TX 78264
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Issue was a bad separator. Replaced part unit tested good. Customer also had leaking issue. Found refrigerator evaporator drain frozen over. Cleared blockage, unit now drains well. Informed customer that if issue returns we’d have to replace the evaporator drip pan. Customer will monitor situation. Collected SC+P+L."

Near Cordova, Boerne, TX 78006
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG525S0HB1 "F1E0 stored in unit, will need control board. ; ordrng 1 W11317846 (cntrl-elec)"

Near Maridell Park, San Antonio, TX 78253
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KFIS29BBMS02 Verified issue was a block IF transmitter. Collected service fee.

Near Bluewater Pl, Spring Branch, TX 78070
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced console. Assisted in WiFi and app set up. Issue resolved.

Near Red Rose St, Spring Branch, TX 78070
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHEN AID KDTE234GPS0 Found latch on tub missing locking tabs. Ordered new latch. Rescheduling Monday.; ordrng 1 WPW10544004 (LATCH)

Near E Terra Alta Dr, San Antonio, TX 78209

View More