Near San Antonio, TX 78245
Richard G.
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Customer complaint is that the refrigerator section is freezing up. Ice is building up in the back of the refrigerator. Ordering harness with evaporator fan motor and thermistors.; ordrng 1 W11033168 (harns-wire)
Near San Antonio, TX 78201
Jesus C.
Job Details: 03/25/2020
WASHER WHIRLPOOL WTW5500XW1 Tested washer. F7E1 error code. Found tachometer is not reading basket speed. Replaced bad actuator. Ran calibration. No issues during testing. Unit is working properly. Tested to complete. ; used 1 WPW10006355 (ACTUATOR) from stock
Near San Antonio, TX 78254
Christian G.
Job Details: 03/25/2020
DRYER MAYTAG MEDX655DW1 Issue stated by customer: dryer running non stopped. Found bad timer. Replaced control and timer to ensure issue was resolved. Unit tests good. Informed customer of survey.
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 03/25/2020
DRYER MAYTAG MEDB835DW4 Checked dryer found start button delaying start. Replaced fascia panel ran diagnostics no issues. No error codes found during testing or operation. Good air flow through dryer. Job complete.
Near Converse, TX 78109
Steven G.
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW92HEFC0 "Checked washer found water sitting in tub bellow cleaned out tub holes and ran cleaner through them, draining properly now advised customer to run cleaner through washer every 6 months, washer is working properly"
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/25/2020
REFRIGERATOR JENN-AIR JS42SSDUDE01 Replaced 2 of 4. Issue resolved . All lights in refrigerator are functional.
Near San Antonio, TX 78254
Christian G.
Job Details: 03/25/2020
RANGE WHIRLPOOL WFE505W0JZ0 Issue stated by customer: cooktop hot light stayed on. When I arrived unit light was off. Customer stated it had turned off after 3 days. Cooktop wasn’t hot. Found control connection was loose. Ordering control to resolve issue.; ordrng 1 W11314391 (cntrl-elec)
Near San Antonio, TX 78245
Richard G.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced diffuser and thermistor.tested to complete. Unit is good to go.
Near San Antonio, TX 78245
Richard G.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 Replaced control and thermistor. Tested to complete. Unit is good to go.
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 03/25/2020
MW-HOOD COMBO KITCHENAID KMHC319ESS3 Replaced door interlocks ran microwave no issues. No error codes found during testing or operation. Job complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/25/2020
WASHER MAYTAG MVW7232HW Verified water inlet valves are functional. There were no error codes stored in diagnostics menu. I completed a factory reset of the control. Issue resolved.
Near San Antonio, TX 78245
Richard G.
Job Details: 03/25/2020
THIN-TWIN 24' LE WHIRLPOOL WETLV27HW0 "Replaced motor, both wiring harnesses, and capacitor. Tested to complete. Unit is good to go."
Near Spring Branch, TX 78070
Shawn W.
Job Details: 03/25/2020
COOKTOP GAS KITCHENAID KCGS556ESS02 "Customer was complaining of the middle burner bursting with flame after long pulsating. I verified. There is a technical service pointer W10829776. This calls for a burner service kit for this model: Part #W10837359. However, I discovered that they have the corrected part. Found that the burner cap was displaced. I corrected. I instructed client on proper operation and some extra care tips. Fully operational. Job complete."
Near San Antonio, TX 78254
Christian G.
Job Details: 03/25/2020
WASHER MAYTAG MVWB855DC4 "Issue stated: washer had drain issues. Found washer constantly draining/not stopping. Drain pump had wrong connector. Replaced drain pump with truck stock and control to resolve issue. Unit tests good.; used 1 W10876600 (PUMP WATER), and 1 WPW10531320 (PUMP DRAIN) from stock"
Near San Antonio, TX 78237
Richard G.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced wiring harness. Tested to complete. Auger is now working as designed.
Near San Antonio, TX 78254
Christian G.
Job Details: 03/25/2020
WASHER WHIRLPOOL WTW8040DW Issue stated: water flowing slow. Replaced water valve assembly. Unit tests good.
Near San Antonio, TX 78260
Shawn W.
Job Details: 03/25/2020
WASHER WHIRLPOOL WTW8500DC5 This item is under warranty. (Picture of receipt included). Date updated. Found no error codes. When running service test mode found that the toggle fresh fill valve and toggle detergent valve would not come on. Would not go into spin test because lid would not lock. Conducted Lid lock test number 8 and it passed. I checked the agitator manually and it spins freely. My findings are pointing toward a control board issue. I called Tech-Line and spoke with Cathy. We went through the rest of test 8 to check the resistance and continuity of the lid lock at J6 and harness. It is fine. We did other various checks of the motor and shifter at J4 and J1 including Checking it under load. We were reading 0 VAC on the shifter which indicates a need for a new control board. We should have been reading 120 VAC. We did finally get a F7E9 error code for a Locked rotor. have ordered the part. SR#7727445651. I checked the shifter and it is connected. ; ordrng 1 W11209420 (cntr
Near San Antonio, TX 78250
Christian G.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Issue stated by customer: ice not coming out of ice maker. Customer can’t pull ice bin out either. Previously replaced ice maker. Ordering bin and control; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec) and 1 W11185686 (ice-contnr)
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 03/25/2020
REFRIGERATOR JENN-AIR JFC2290REP00 Customer stated that the unit is not dispensing water. Herd the water valve actuating and determined issue to be filter related after using bypass cap. Unit testing good now. Will need replacement filter from customer. Yes to survey.
Near San Antonio, TX 78250
Justin
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Need to order heat probe for unit. ; ordrng 1 W10856574 (heat-probe)
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/25/2020
OVEN ELECTRIC (D KITCHEN AID KOSE507ESS01 Customer stated that the unit stopped working after a self clean. He had replaced thermal fuse and replacing thermostat resolved issues. Unit testing good now. Collected service call parts and labor.
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Called techline spoke to Joel. Recommended to also swap fan blade and motor as well as performing a full inspection f cabinet. ; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap)
Near Ingram, TX 78025
Tommy B.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the issue is the unit is not making ice. Observed that the water dispenser would not dispense water but I could hear the valve actuating. Removed the water filter and found issue to be the filter needs to be replaced. No further issues at this time.
Near Live Oak, TX 78233
Steven G.
Job Details: 03/25/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Checked refrigerator found freezer gasket not sealing heated gasket now normal, found bad mullion ordered; ordrng 1 W11034034 (MULLION)"
Near San Antonio, TX 78254
Justin
Job Details: 03/25/2020
RANGE MAYTAG MER6600FZ2 Replaced harness wire and tested unit to completion.
Near San Antonio, TX 78245
Richard G.
Job Details: 03/25/2020
WASHER MAYTAG MHW6630HW0 Replaced both inlet valves. Tested to complete. Unit is good to go.
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/25/2020
ICEMAKER (STANDA KITCHEN AID KUIS18NNXS0 "Customer stated that the unit stopped making ice. Found damaged cutter and a condenser fan motor. Quoted P&L as . Collected service call.; ordrng 1 W10124096 (fan,motor) and 1 WP2313637 (grid-cuttr)"
Near Canyon Lake, TX 78133
Jim G.
Job Details: 03/25/2020
DRYER SAMSUNG DVE50M7450W/A3 Verified the issue was no heat. The heating element was open. Ordering part number Steve Reference# 700369000718883412561 gcpa credentials to order parts; ordrng 1 DC97-14486A (HEATING ELEMENT)
Near San Antonio, TX 78250
Christian G.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Issue stated by customer: water leaking from freezer side door and no ice. Found ice maker fill valve hose disconnected. Reconnected hose. Unit ran good and filled as intended. Informed customer of survey.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/25/2020
COOKTOP GAS KITCHEN AID KCGS556ESS02 Replaced orifice. Apparently the wrong orifice was installed and also switched. I corr3cted and I stalled proper part. Issue resolved.
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/25/2020
MICROWAVE OVEN SAMSUNG ME21M706BAS Identified the vent has been broken. Swapped out with a new vent cover to resolve issue. No further issues at this time.
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced control board. Informed the client that if they had any problems with ice production in the future that the water pressure could be raised a bit. Water dispenser dispensed about 6 ounces in 8 seconds. Temperatures are fine. Fully operational. Job complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW92HEFC0 Door lock is slightly damaged. Ordering part will return. ; ordrng 1 WPW10443885 (door lock)
Near San Antonio, TX 78245
Richard G.
Job Details: 03/25/2020
DRYER MAYTAG MED6630HW1 Replaced electrode and wiring harness. Tested to complete. Unit is good to go.
Near San Antonio, TX 78253
Justin
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 "Replaced detergent dispenser, unit is good to go."
Near Boerne, TX 78006
Douglas H.
Job Details: 03/25/2020
MICROWAVE OVEN KITCHENAID KOCE500EBS07 Unit showing f9e0. Customer stated that there was electrical work done for the pool and then this happened to the unit. They believe it is an electrical issue due to pool company/electrician blew a fuse. Advised will put a note that If issue isn’t resolved when the electrical issue is fixed will have parts ordered. Marking parts as estimate due to issue at this point not unit related but electrical issues. Customer closed on home 3/20/19; rqstng P&A on 1 W10915648 (cntrl-elec) and 1 W10916778 (swtch-memb) and 1 W11179310 (cntrl-elec)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/25/2020
DRYER WHIRLPOOL LTE5243DQ3 Replaced door switch on dryer. No issues after replacing dryer stops when door is opened. Good heat coming from dryer. Job complete. Collected remains in balance.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Evaporator is completely frozen over. I was able to free up the ice enough for the middle drawer to close properly. Will return to replace thermistor (included with fan assembly) as well as cover and pan should they be damaged during extraction. ; ordrng 1 W10525237 (pan-drip) and 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap)
Near San Antonio, TX 78239
Steven G.
Job Details: 03/25/2020
REFRIGERATOR MAYTAG MSD2641KEB "Checked refrigerator found unit not cooling, compressor is running my condenser line is cool, checked evaporator found cap tube cool to the unit has a freon leak advised customer cost, they will buy a new Refrigerator"
Near San Antonio, TX 78253
Justin
Job Details: 03/25/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 "Need to calibrate unit, unit also has a bad broil element. Unit is not cycling correctly. Need to order control board, and UI console ; ordrng 1 W10859573 (sensor) and 1 W11261165 (cntrl-elec) and 1 W11351998 (CONSOLE ) and 1 WPW10260252 (elmnt-brol)"
Near San Antonio, TX 78260
Richard G.
Job Details: 03/25/2020
RANGE WHIRLPOOL WFC150M0EW3 "Replaced control, bake element, and infinite switches. Tested to complete. Unit is good to go."
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked refrigerator ice maker found ice maker try bent causing popping noise. Replaced ice maker with truck stock ran harvest test no issues. No errors found during testing or operation. Job complete.; used 1 W10873791 (ICE MAKER) from stock
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/25/2020
WASHER WHIRLPOOL WTW7000DW0 "Tested washer. F5E2 error code. Lid lock not functioning replaced latch. Tested washer. No issues during testing. Unit is working properly. Collected payment for service fee, parts, and labor. Job complete."
Near Kirby, TX 78219
Steven G.
Job Details: 03/25/2020
DISHWASHER MAYTAG MDB7749AWQ2 Son of a gun is still leaking ; ordrng 1 8268433 (seal) and 1 W10082841 (spray arm) and 1 W10240137 (manifold)
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/25/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51ES4EB00 Replaced blower. Issue resolved.
Near Boerne, TX 78006
Douglas H.
Job Details: 03/25/2020
DISHWASHER SAMSUNG DW80M2020US Upon arrival customer stated unit still leaking. Inspected unit and found issue to be a damaged door seal. Ordering door seal to resolve the issue. ; ordrng 1 DD81-02216A (DOOR SEAL)
Near San Antonio, TX 78252
Jesus C.
Job Details: 03/25/2020
RANGE WHIRLPOOL WFE505W0HB1 Tested range. Found terminal block damaged. Replaced block. Unit is working properly. Customer will need to have outlet checked by electrician. Job complete. ; used 1 WPW10245259 (BLOCK-TERM) from stock
Near San Antonio, TX 78209
Steven G.
Job Details: 03/25/2020
DRYER WHIRLPOOL LSE7806ACE "Checked dryer found bad support rollers, Idler pulley and belt, vacuumed unit and replaced parts ran unit everything checks ok."
Near San Antonio, TX 78250
Christian G.
Job Details: 03/25/2020
WASHER WHIRLPOOL WTW8040DW0 Issue stated by customer: Washer was purchased as a display. Unit ran fine for 2 cycles then unit displayed error code. Found multiple stored error codes. Cleared error codes and recalibrated unit. F5E3 F0E5 F5E2 F5E1 F6E2. Unit tested good after codes were cleared and recalibrated. Informed customer of survey.
Near San Antonio, TX 78247
Shawn W.
Job Details: 03/25/2020
DISHWASHER IKEA IDT930SAGX0 "Found that the unit filled, washed and drained in the normal, light, heavy and 1 hour cycle. Customer had thought that the Luke warm water she has been running might be the cause. I explained to her that the water temperature needs to be at 124 degrees F for the dish washer to operate and wash dishes as designed. I called SG to see if cooler water would cause any problems with the unit. He said no. I did find that the drain hose was not looped up and I adjusted it. There are no error codes. Provided customer with dishwasher tip hand outs. Fully operational. Job complete. Left survey."
Near Hill Country Village, TX 78232
Shawn W.
Job Details: 03/25/2020
RANGE AMANA AGR5330BAS3 Found a small amount of insulation or packing material sticking out of the joint of the oven liner. I removed and scrapped out the debris with no damage. Fully operational. Job complete.
Near San Antonio, TX 78254
Christian G.
Job Details: 03/25/2020
WASHER MAYTAG MVWC465HW2 Not enough time to finish job. Rescheduling for 3/26 to complete job. Keeping part in van.; schdld next appmnt for 3/26 THU !
Near San Antonio, TX 78261
Jim G.
Job Details: 03/25/2020
RANGE KITCHENAID KDRS483VSS03 Switch membrane is damaged. UI might be affected. ; ordrng 1 WPW10116117 (swtch-memb) and 1 WPW10298120 (cntrl-elec)
Near San Antonio, TX 78256
Douglas H.
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Unit wouldn’t power on. Found that issue to be neutral wasn’t secured properly in the junction box. Secured neutral to resolve the issue. Upon inspecting unit also found seal under console to be sticking out, remove door panel to fix seal. No further issues at this point. Yes to survey and leave behind."
Near San Antonio, TX 78257
Douglas H.
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Last trip found faulty electronic control and dispenser. Replaced both to resolve the issue. Unit testing good now. No further issues at this point.
Near Victoria, TX 77904
Michael
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Installed the dispenser pad, it’s now dispensing ice, it’s making ice, still not dispensing water, ordered dual valve to resolve issue. ; ordrng 1 WPW10341329 (water valve assy)"
Near Boerne, TX 78006
Douglas H.
Job Details: 03/25/2020
WASHER WHIRLPOOL WTW7500GC2 "Confirmed diagnosis of faulty gear case. Replaced gear case to resolve the issue. New gear case didn’t have a slider in place, and old slider was damaged. Used truck stock slider to complete the job. Calibrated unit and ran auto testing to ensure proper functioning of unit. Unit is functioning as designed now with normal noise. No further issues at this point. Yes to survey and leave behind. ; used 1 W10734521 (SLIDER) from stock"
Near Boerne, TX 78006
Douglas H.
Job Details: 03/25/2020
DRYER MAYTAG MEDB765FC0 Customer stated previous tech left vent hose disconnected. Reconnected vent hose to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Near Corpus Christi, TX 78413
John L.
Job Details: 03/25/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 "Replaced board, ran diagnostics. No more codes, issue resolved."
Near Alice, TX 78332
Adam
Job Details: 03/25/2020
DRYER WHIRLPOOL WED8500DC4 Install components tested unit issue resolved.
Near Alice, TX 78332
Adam
Job Details: 03/25/2020
DRYER AMANA NED4655EW1 Install component tested unit issue resolved.
Near Corpus Christi, TX 78413
John L.
Job Details: 03/25/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Installed components, issue has been resolved."
Near Corpus Christi, TX 78411
Adam
Job Details: 03/25/2020
WASHER MAYTAG MHW6630HW0 Error code for lid lock failure as well as Valve failure. Customer complaint of unit leaking water from soap dispenser drawer. Replace soap assembly and valves as well as lid lock to resolve issue. Job will require two technicians is a stack unit. Job will also require authorization.; rqstng P&A on 1 W10804741 (latch) and 1 W10918521 (drawer) and 2 W10920133 (hose)s and 1 W10920135 (hose) and 1 W11036928 (valve) and 1 W11036930 (valve)
Near Corpus Christi, TX 78414
John L.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed board, damper is now opening and closing issue resolved."
Near Corpus Christi, TX 78412
John L.
Job Details: 03/25/2020
WASHER MAYTAG MVWB835DW5 "Installed components, issue resolved."
Near Alice, TX 78332
Adam
Job Details: 03/25/2020
WASHER AMANA NTW4516FW3 Inspection of unit shows power cord somehow chopped up mangled. Replace power cord and control board to resolve issue. After replacing power cord control board was nonresponsive. Issue resolved
Near Corpus Christi, TX 78418
John L.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Installed compressor, issue resolved."
Near Inez, TX 77968
Michael
Job Details: 03/25/2020
DRYER MAYTAG MEDB855DC "The dryer was making a screeching noise. Removed the front panel and drum, the idler pulley was froze up. Installed dryer kit from truck stock, put appliance back together, it’s no longer making the screeching noise and working normal.; used 1 4392067 (DRYER KIT) from stock"
Near Corpus Christi, TX 78415
Adam
Job Details: 03/25/2020
DISHWASHER AMANA ADB1400AGB1 Inspection of unit shows no error codes. Unit is washing and draining as it should. Customer had concerns with amount of water left in unit after dry cycle. Explain to customer and referred her back to owners manual for information regarding proper loading and soap distribution for the units. Issue resolved
Near Goliad, TX 77963
Michael
Job Details: 03/25/2020
DRYER AMANA NED5800HW0 "No power to the dryer. Removed cover to the terminal box and found the power cord was burned, removed power cord and replaced terminal. Removed front panel to confirm the fuse was good, put appliance back together and advised customer she would be responsible to get a qualified person to install new power cord, voltage is good at outlet"
Near Victoria, TX 77904
Michael
Job Details: 03/25/2020
REFRIGERATOR KITCHEN AID KSSC48QMS01 "Damper isn’t opening, ordered part, quoted customer for SC, P&L, customer paid SCF; ordrng 1 WP2221296 (air-baffle)"
Near Corpus Christi, TX 78414
Adam
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Install components tested unit issue resolved.
Near Victoria, TX 77905
Michael
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Emergency came up at home, rescheduled customer ; schdld next appmnt for 3/25 WED !"
Near Salem, VA 24153
Uriah B.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW01 Crack in the ice bin. Needs ice bin. ; ordrng 1 W11185686 (ice-contnr)
Near Victoria, TX 77905
John L.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Installed compressor, issue resolved."
Near Refugio, TX 78377
John L.
Job Details: 03/25/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Ran diagnostics, got an F2E1 stuck button. Replaced console, no code after. Issue resolved"
Near Victoria, TX 77905
Michael
Job Details: 03/25/2020
WASHER MAYTAG MVWB835DW4 "F5E1, cleared error and tested the lid lock, it’s working properly. Calibrated and performed a diagnostics test, it wouldn’t go past step 14. The appliance is plugged into an adapter that is plug into a 2 prong outlet. Unplugged the appliance and tested the adapter, not getting the correct voltage, bad adapter, good voltage at outlet. Plugged an extension cord into a wall outlet in the house and plugged the appliance in, ran a diagnostics test twice, completed with no issues or error codes. Advised the customer to have a qualified person install the correct wall outlet for the appliance, the appliance is working normal"
Near Meyersville, TX 77974
Michael
Job Details: 03/25/2020
WASHER AMANA NTW4516FW3 "F8E1, F7E5, cleared error codes and tested the inlet valve, not getting hot water. Checked pressure at the faucet, no pressure at hot water decent pressure on cold, no obstruction on inlet valve, customer said it’s not tied in yet to WH, shut valve off. Put hoses back in place, calibrated and performed a diagnostics test, completed with no issues or error codes. The customer asked if she could start a wash, the pressure was fluctuating when filling. This is a new water well, advised would need to have pressures checked for water well. The appliance is working normal"
Near Victoria, TX 77905
Michael
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW5620HW0 "Control panel was locked per customer, unable to unlock. I was able to power appliance on, it was not on control lock, no error codes, tested the control lock, is working normal. Performed a diagnostics test, completed with no issues or error codes. Ran a quick wash, the appliance completed with no issues."
Near Roanoke, VA 24018
Uriah B.
Job Details: 03/25/2020
DRYER MAYTAG MEDC215EW1 Found hair clip stuck in the felt liner. Removed clip. All checks ok. Did not replace roller support or repair kit.
Near Christiansburg, VA 24073
Chris S.
Job Details: 03/25/2020
WASHER WHIRLPOOL WFW75HEFW0 The washer is starting to randomly shut down or not respond correctly. ; ordrng 1 W10911021 (panel-cntl) and 1 W11201274 (cntrl-elec)
Near Wytheville, VA 24382
Chris S.
Job Details: 03/25/2020
WASHER MAYTAG MHW5630HC0 "I installed the control board,switch and hose. Checked operation."
Near Wytheville, VA 24382
Chris S.
Job Details: 03/25/2020
RANGE WHIRLPOOL WFE320M0ES2 I installed the control board and checked operations. All operations checked ok.
Near Riner, VA 24149
Chris S.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 The gaskets are splitting again. We will replace both. ; rqstng P&A on 2 W10830055 (gasket-fip)s
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/25/2020
DRYER MAYTAG MED215EW1 Miswired at terminal block. Corrected.
Near Blacksburg, VA 24060
Chris S.
Job Details: 03/25/2020
WASHER WHIRLPOOL MVWC465HW2 "I iinstalled the valve,pulley and belt. I checked operation. All operations check ok."
Near Blacksburg, VA 24060
Chris S.
Job Details: 03/25/2020
DRYER WHIRLPOOL WED4815EW1 The blower wheel had come off and wasn’t spinning with the motor. I reinstalled the blower wheel and checked operation. All operations check ok.
Near Little Rock, AR 72207
Colton B.
Job Details: 03/25/2020
COMPACTOR KITCHENAID n/a Issue is that ram is stuck at the bottom. Finding issue to be a broken direction switch. Ordering a new one and returning. Customer states that home builders will pay for repair.; ordrng 1 WP777811 (SWITCH DIR)
Near Jacksonville, AR 72076
Doug M.
Job Details: 03/25/2020
DRYER MAYTAG MEDB835DW4 "Inspected unit for drum not turning,found belt is broken,diagnosed to drive belt; ordrng 1 W11162091 (belt)"
Near Pulaski, VA 24301
Chris S.
Job Details: 03/25/2020
DRYER WHIRLPOOL WED4815EW1 The dryer is heating correctly. I advised the customer to have the vent cleaned I adjusted the door catch as it was difficult to close the door.
Near Vilonia, AR 72173
Doug M.
Job Details: 03/25/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM01 "Inspected unit for not cooling correctly in fresh food section, tested temps,found average product temperature in fresh food section 44 degrees,freezer 8.6,performed service diagnostics found compressor would stay running through test,called tech line (bruce) said to replace control kit,and defrost thermostat on fresh food evaporator,#772744614; ordrng 1 W10862400 (cntrl-elec) and 1 WPW10277799 (harns-wire)"
Near Little Rock, AR 72204
Colton B.
Job Details: 03/25/2020
WASHER AMANA NTW4516FW3 Issue was oil under washing machine. Finding issue to be a bad gearcase. Ordering new gearcase to resolve issue. ; ordrng 1 W11255272 (GEARCASE )
Near Little Rock, AR 72206
Colton B.
Job Details: 03/25/2020
N/A N/A WTW4800XQ2 Issue is off balance load. Suspension and springs checked good. Spun unit multiple times and it spun well. Could not find any issues at this time. Talked to customer about proper loading. Customer said unit is under warranty with American Home Shield.
Near Little Rock, AR 72212
Colton B.
Job Details: 03/25/2020
WASHER MAYTAG MVWC465HW2 "Customer complaint is that unit will not advance cycle in the bulky items setting. No error codes were found. Noticed that hot water had much lower pressure than cold water. Checked valve and found brown substance on filter. Cleaned filter, hot water pressure is now better. Started bulky load, unit filled but completely dropped power when switching to wash. Ordering new control to resolve issue. Recommending customer get with a plumber and replacing valve as well. ; ordrng 1 W11210459 (VALVE) and 1 W11249158 (CONTROL)"
Near North Little Rock, AR 72114
Colton B.
Job Details: 03/25/2020
WASHER MAYTAG MHW6630HC0 "Issue was a buggy control panel. Replaced control panel, unit tested good."
Near Maumelle, AR 72113
Doug M.
Job Details: 03/25/2020
DRYER WHIRLPOOL WED5300SQ0 "Inspected unit for not starting,tested incoming voltage checked ok,,tested thermal fuse found fuse to shorted not allowing unit to start,replaced fuse tested unit operation checks ok ; used 1 WP3392519 (FUSE) from stock"
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/24/2020
DISHWASHER JENN-AIR JDTSS244GP0 Clip is damaged and partially missing. ; ordrng 1 W10919676 (clip)
Near San Antonio, TX 78258
Shawn W.
Job Details: 03/24/2020
WASHER MAYTAG MHW5630HC0 "Found unit flashing FL Lo when I arrived. Could not open door, door lock stuck closed. Powered off. Conducted diagnostics and received error code F8 E1 valve failure and F5 E2 Lock Failure. Checked valve under quick test and valves were working but will replace due to current failure. Unit is having problems prompting into diagnostics and the switch to the door lock became stuck closed intermittently. I will replace both the door lock and the ACU. ; ordrng 1 W10804741 (latch) and 1 W11036928 (valve) and 1 W11036930 (valve) and 1 W11329040 (cntrl-elec)"
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 03/24/2020
RANGE AMANA AGR5330BAS3 Replaced control board oven valve and igniter with no change to unit spoke to techline. With tech lines assistant found oven igniter not receiving proper amp draw ordering new igniter.; ordrng 1 W10914411 (igntr-oven)
Near San Antonio, TX 78254
Christian G.
Job Details: 03/24/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Issue stated by customer: refrigerator not cooling properly. Water leaking from water filter section. Found refrigerator door not even with freezer section, adjusted to ensure good seal. Also found baffle motor running loudly and not responding to diagnostic controls. Part was protruding. Ordering diffuser and cover to resolve issue. Found air in water line, bled lines to address leaking issues. ; ordrng 1 W11164593 (diffuser) and 1 WPW10457601 (support)"